Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way as required
Processing referral letters, forms, reports on daily basis, including liaising with patients if needed, etc.
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, emailing, and scanning
Processing and distributing incoming (and outgoing) mail
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Manage, monitor, and action complex tasks on daily basis
Clearing and re-stock consulting rooms as required
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon the completion of the apprenticeship. Employer Description:Bishop’s Close Medical Practice is working alongside the North East and North Cumbria Integrated Care Board (NENC ICB) to share a message about stigma and addiction across the region. (see video below) Stigma Kills is an NHS Addictions Provider Alliance digital campaign that asks health and social care workers, and the public too, to ‘see the person, hear their story.'Working Hours :(Flexibility with working hours will be needed for certain circumstances between the hours of 8.00am and 8.00pm and Saturdays 9am - 5pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Sales Support AdministratorSandwich, Kent£33,000 - £35,000 p.a.Permanent - Full or Part Time (30hrs p/w)Support, Coordinate, Succeed – this is a Sales Support Role with Real ImpactExperience in Construction, M&E, or Engineering EssentialWestin Par is delighted to present an exciting opportunity for an experienced Sales Support Administrator to join a thriving and dynamic organisation based at Discovery Park, Sandwich. This role offers the chance to work within a fast-paced, high-pressure sales environment where precision, energy, and proactive support are key to success.Shape the success of a fast-paced sales team in a leading technical environment.Key Responsibilities:
Build and maintain strong, professional relationships with clients, acting as a key point of contact for updates, meeting coordination, and communicationCoordinate client communications, send progress updates, arrange meetings, and issue accurate and timely minutesAdminister and track all sales activities, including management of strategic sales plans, pipelines, proposal logs, quote progress, and win/loss dataEnsure CRM systems and sales data are always accurate, current, and ready for reportingProvide proactive administrative support for user experience planning, tracking interactions, gathering client feedback, and ensuring actions are completedLiaise with commercial leads to support accurate, consistent execution of the sales strategyFacilitate internal meetings, track actions, follow up with task owners, and ensure the smooth completion of internal and external commitmentsIdentify early risks to timelines or delivery and work with teams to resolve them quickly and professionallyChampion continuous improvement, leading initiatives to streamline processes and enhance efficiency across the departmentProduce clear, professional board reports and manage cross-departmental meeting documentation
Person Specification:
Candidates must have previous experience working within Construction, Engineering, M&E, or Technical Services environmentsMinimum five years’ experience in a high-level sales administration or operational support roleOutstanding communication skills, both written and verbal, with the confidence to engage across all levels internally and externallyHighly self-motivated, able to take ownership of responsibilities and work independently with minimal supervisionEnthusiastic, proactive, and fully engaged with the wider business goals and activitiesResilient and calm under pressure, with strong organisational skills to manage shifting priorities in a demanding environmentMastery of Microsoft Office applications, particularly Excel, Outlook, and Word, alongside confident use of CRM systems and project management platformsProven ability to manage multiple diaries, coordinate key meetings, track deliverables, and support fast-moving commercial operations
This is a fantastic opportunity for a professional and driven Sales Support Administrator to step into a central role, fully immersed in supporting a high-performing sales team. Those with a background in Construction, Engineering, M&E, or Technical Services will be particularly well-suited to this rewarding and challenging position.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Sales Support AdministratorSandwich, Kent£33,000 - £35,000 p.a.Permanent - Full or Part Time (30hrs p/w)Support, Coordinate, Succeed – this is a Sales Support Role with Real ImpactExperience in Construction, M&E, or Engineering EssentialWestin Par is delighted to present an exciting opportunity for an experienced Sales Support Administrator to join a thriving and dynamic organisation based at Discovery Park, Sandwich. This role offers the chance to work within a fast-paced, high-pressure sales environment where precision, energy, and proactive support are key to success.Shape the success of a fast-paced sales team in a leading technical environment.Key Responsibilities:
Build and maintain strong, professional relationships with clients, acting as a key point of contact for updates, meeting coordination, and communicationCoordinate client communications, send progress updates, arrange meetings, and issue accurate and timely minutesAdminister and track all sales activities, including management of strategic sales plans, pipelines, proposal logs, quote progress, and win/loss dataEnsure CRM systems and sales data are always accurate, current, and ready for reportingProvide proactive administrative support for user experience planning, tracking interactions, gathering client feedback, and ensuring actions are completedLiaise with commercial leads to support accurate, consistent execution of the sales strategyFacilitate internal meetings, track actions, follow up with task owners, and ensure the smooth completion of internal and external commitmentsIdentify early risks to timelines or delivery and work with teams to resolve them quickly and professionallyChampion continuous improvement, leading initiatives to streamline processes and enhance efficiency across the departmentProduce clear, professional board reports and manage cross-departmental meeting documentation
Person Specification:
Candidates must have previous experience working within Construction, Engineering, M&E, or Technical Services environmentsMinimum five years’ experience in a high-level sales administration or operational support roleOutstanding communication skills, both written and verbal, with the confidence to engage across all levels internally and externallyHighly self-motivated, able to take ownership of responsibilities and work independently with minimal supervisionEnthusiastic, proactive, and fully engaged with the wider business goals and activitiesResilient and calm under pressure, with strong organisational skills to manage shifting priorities in a demanding environmentMastery of Microsoft Office applications, particularly Excel, Outlook, and Word, alongside confident use of CRM systems and project management platformsProven ability to manage multiple diaries, coordinate key meetings, track deliverables, and support fast-moving commercial operations
This is a fantastic opportunity for a professional and driven Sales Support Administrator to step into a central role, fully immersed in supporting a high-performing sales team. Those with a background in Construction, Engineering, M&E, or Technical Services will be particularly well-suited to this rewarding and challenging position.Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment AgencyDue to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include;
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To ensure effective processing of correspondence/ data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To monitoring and order office stationery/requirements.
In carrying out the above duties the post holder will:
- Work flexibly across operational sites as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge, and skills.
- Participate in appraisal, training, and supervision processes.
- Keep abreast of developments in services and practice relevant to the aims of the service.
- Ensure the implementation of all CGL policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to your role.
It is desirable that a full driving license and access to your own transport is held, however this is not essential. You will be required to travel to nearby operational sites.
As an Administrator Apprentice at Change Grow Live - The Quarter, you will be working towards the Business Administration Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:Business Administrator Apprenticeship Level 3 Functional Skills in Maths and English.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, on a shift pattern basis, including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Our client, a major roofing and cladding contractor are looking for a Buying Administrator/ Buyer who will be responsible for the procurement of goods and services according to the companies needs and demands of their roofing and cladding requirements.
• The successful candidate will need to have a strong ability to negotiate competitive prices and ensure on time and budget delivery is met.
• Experience in procurement and inventory management is key in this role. Strong knowledge of computer programmes for word processing, emails and spreadsheets is essential.
The daily duties include:
• Procurement and scheduling of products, materials, plant, and equipment
• Working in close collaboration with project managers, design team and procurement
manager
• Ensuring purchases offer best value
• Monitoring and reporting of price increases, updating internal spread sheets.
• Tracking orders and proactively addressing any failed or late deliveries
• Arranging the return of non-conforming products
• Maintaining and developing the supply chain
• Processing of purchase ledger records
Key skills and competencies:
• Excellent commercial awareness and negotiation skills to optimise pricing and
commercial terms
• Ability to forward plan for multiple site projects and prioritise workload across
long-lead and real time demands
• Identify potential supply problems and solutions
• Excellent interpersonal skills - strong relationship builder and communicator
• Takes individual ownership and collaborates to deliver team and company objectives
• Ability to undertake take offs would be an advantage (training will be given)
• Ability to implement and manage sound business processes and procedures
If you are interested in this job opportunity, please send over your CV and and get in touch with Jamie at Unity Recruitment. If you know anyone interested, please send over for a referral fee.
....Read more...
As a Bookkeeping Administrator Apprentice, you will support our finance and administration teams by:
Recording financial transactions and maintaining accurate ledgers
Reconciling bank statements
Preparing invoices and assisting with accounts payable/receivable
Supporting with payroll processes
Filing and managing financial documents
Providing general administrative support to the wider team
What we are looking for:
Passionate about numbers and organisation
A great communicator, both written and verbal
Reliable, motivated, and eager to learn
Able to manage their time and priorities
Confident using Microsoft Office (especially Excel)
Training:Alongside your day-to-day responsibilities, you will study towards a nationally recognised qualification in Business Administration Level 3
You’ll develop skills in:
Records and documentation keeping
Planning and organisation
Project management
Interpersonal skills
IT
Communication and teamwork
Decision making
Quality
Problem-solving and time management
Training Outcome:To gain a recognised qualification for Business Administration at level 3.Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Summary Climate17 is proud to partner with a rapidly growing renewable energy business at the forefront of sustainable heating solutions, specialising in renewable energy sources. Committed to reducing environmental impact, they lead the way in providing innovative and eco-friendly heating solutions such as air source heat pumps, solar PV systems, and battery storage in their homes, ensuring sustainable and energy-efficient living spaces. Role Overview We are in search of a highly organised and detail-oriented Office Administrator / Customer Service Representative to become an integral part of our growing team. This individual will play a pivotal role in assisting the Directors in growing our operations, ensuring efficiency and contributing to the overall success of the company. The ideal candidate will have experience in supporting daily office operations, managing customers and administrative tasks and will be a great communicator. The role is a combination of administration, PA and HR.Key Responsibilities Office Administration:Oversee day-to-day office administration tasks, ensuring a smooth and efficient workflow.Provide exceptional customer service to our potential and existing customers, ensuring appointments with potential new customers are booked in the diary and followed up, and all new jobs are booked and completed in line with the schedule of work.Manage the ordering and organisation of materials from merchants, ensuring that we are getting the most competitive prices.Coordinate office meetings and events, including quarterly company socials – arrange dates, venues, bookings, travel, and food.Answer customer queries via phone and email.Prepare quotations and new sales orders and support customer post-sales enquiries. Contract Management to ensure compliance with MCS:Create and manage customer contracts to ensure alignment with MCS standards and regulatory requirements.Monitor contract performance and compliance throughout the project lifecycle.Maintain accurate and up-to-date contract documentation, including terms, conditions, and compliance records.Generate comprehensive reports outlining contract status, potential risks, and recommended actions.Collaborate with internal teams, including heating engineers and project managers, to facilitate clear communication and understanding of contract requirements.Act as a liaison between internal and external stakeholders, ensuring seamless collaboration and compliance.Identify areas for process improvement within the contract management framework.Implement best practices to enhance efficiency and effectiveness in contract administration. Human Resources:Manage HR system – allocate employee holidays, log sick days, create new start-up forms and processes.Maintain accurate employee records and assist with HR-related documentation.Manage and check staff expenses, inc mileage.Manage the employee review process.Assist in the recruitment process, including posting job listings and onboarding new team members.Technical SkillsProven experience as a skilled administrator.Knowledge of HR processes and best practices is a significant advantage.Exceptional organisational and time management skills.Ability to work under pressure, prioritise tasks effectively and adapt to changing priorities.Proficiency using different computer software (Google Workspace, Monday.com, Xero) is a significant advantage.Excellent written and verbal communication and literacy/numeracy skills.Handle confidential and sensitive information with the utmost discretion.Personal SkillsProactive self-starter with the ability to work independently and take initiative.Demonstrates a professional and amiable demeanour, excelling as a collaborative team player.Excellent communication and interpersonal abilities.Highly organised.Driven and keen to learn. About UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
Role: Sales Operations Co-ordinator
Location: Poole
Salary: £30,000 - £36,000 DOE
Holt Recruitment is working with a manufacturer in Poole. They are looking for a Sales Operations Co-Ordinator to join the company full-time and permanently.
Benefits/Package:
- 25 days holiday + BH
- Free car parking
- Company pension
- Private medical and critical illness cover
- Modern offices
Whats the role?
As the Sales Operations Co-ordinator, your responsibilities will be:
- Manage and work with the administrator in the office.
- First point of contact on all matters relating to the Sales process
- Liaise and provide general all-around support to a field-based sales team
- Support the Head Office technical and product specialists
- Coordinate with marketing to provide lead generation support
- Prepare bespoke quotes and presentations for tender
- Liaise with suppliers for pricing and technical details
- Process orders and manage handover to Projects Team
- Sales reporting, including budgets and forecasts
- Data analysis and interpretation
- Manage/maintain CRM system
What do you need as the Sales Operations Coordinator at Poole?
Required:
- Proven work experience in a similar senior sales support, coordination or ops role (5 years).
- Able to multitask as well as prioritise and manage own workload
- Excellent attention to detail with proven planning and organisation skills
- Strong analytical skills with the ability to interpret data effectively
- Literate, numerate, strong IT skills
- Confident verbal communicator
- Proficiency with CRM software is essential
- Highly proficient with Excel
- Commercially aware
- Keen to learn/expand knowledge base
Advantageous:
- B2B sales experience/tender
- Project Management
- Any marketing experience
- Lead Generation
- Team Leadership
- Available for occasional travel to Europe
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Sales Operations Co-Ordinator role in Poole.
Job ID Number: 78951
Division: Commercial Division
Job Role: Sales Operations Co-ordinator
Location: Poole....Read more...
Undertake reception duties for PCN clinics and greet patients and visitors at the Hub with a friendly and helpful manner
Help the PCN Manager with project work and supporting with important systems and procedures like performance, IT, facilities, TeamNet, and health and safety
Get to know all the important parts of the clinical software systems and be able to support colleagues with any IT queries or support required
Support Senior Administrator in running a recall system for specific appointments and vaccination clinics
Carry out specific tasks, support projects, or work on changes that may come up from time to time this may include taking scheduling meeting and taking minutes/action notes
To check and order stock when required
Assist with managing facilities, including checking the building and testing fire alarms
Interrogate IT system to gather relevant information
Contacting patients either by phone or text message (using IT system) to arrange appointments
Training:
Business Administration level 3 is delivered remotely, with one full day session every other week
Training Outcome:
Upon successful completion of the course a role may be offered either within the Primary Care Network Hub or one of the Practices within the area
Employer Description:Yeovil Primary Care Network is an NHS Collaboration between 5 GP Practices - Penn Hill Surgery, Ryalls Park Medical Centre, Preston Grove Medical Centre, Diamond Health Group and Oaklands Surgery. We are working together to provide extended services.Working Hours :Hours to be confirmed upon interview.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
Administrative Support:
Assist with day-to-day administrative tasks including managing correspondence (emails, phone calls, and mail).
Organise and store documents, ensuring compliance with organisational standards and policies.
Ordering of financial products.
Analysis of customer financial statements.
Data Entry & Record-Keeping:
Maintain accurate and up-to-date databases, spreadsheets, and filing systems.
Prepare reports and presentations as required by management.
Handle basic accounting and finance-related administrative duties, including invoicing and expenses.
Customer and Client Support:
Provide excellent customer service by responding to inquiries and addressing concerns promptly.
Liaise with clients, suppliers, and internal departments to ensure smooth operations.
Liaise with postal service providers to ensure effective management of inbound orders and outbound customer orders.
Project Support:
Assist in coordinating and supporting ongoing projects, ensuring tasks are completed on time.
Help track project timelines, progress, and deliverables.
Office Management:
Support the procurement of office supplies and ensure the smooth running of the office environment.
Assist with the onboarding process for new employees.
Team Collaboration:
Work with various departments to support the delivery of business-critical services.
Participate in team meetings, providing updates on tasks and contributing ideas.
Learning and Development:
Engage in relevant apprenticeship training and development, as specified in the apprenticeship framework.
Keep up-to-date with business administration practices, tools, and technologies.
Skills required:
Strong organisational skills with the ability to multitask and prioritise.
Good communication skills, both written and verbal.
Ability to use office software such as Microsoft Word, Excel, and PowerPoint.
Able to adapt their current technology skills to use Microsoft Dynamics and Microsoft Business Central Accounting Software.
Basic understanding of office systems and processes.
Strong attention to detail and accuracy.
Desirable skills:
Experience in an office environment (e.g., internships, volunteer work).
A proactive and positive attitude toward learning.
Training:As an apprentice, you will receive training as part of your apprenticeship program. This will involve:
On-the-job training provided by your manager and team.
Off-the-job training via a registered training provider, leading to the completion of your Level 3 Business Administrator qualification.
Regular reviews and feedback to ensure progress.
Training Outcome:Potential progression to full-time employment on successful completion of the apprenticeship. Employer Description:At Greenarc Fuel Cards, we guide businesses across the UK to become miles more efficient.Working Hours :Monday to Friday 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
To provide administrative support to the trading office, including organising logistics, database management and all aspects of administrative duties
General clerical duties include:
Contacting hauliers by email to obtain competitive haulage prices
Organising collection and delivery of goods
Inputting data into the companies cloud based databases
Writing job task manuals
Auditing stock levels electronically
Generating monthly legislative reports
Maintaining filing systems
Scanning documents
Handle requests for information and data
Resolve administrative problems and enquiries
Manage and prepare emails
Update company website and advertising
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
IT
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:
Possibility of a full-time position upon the completion of the apprenticeship
Employer Description:Sourcing plastics from supplier sites located throughout the UK and Ireland, Nevis Resources arrange forward transport of the purchased plastics to the company's UK and European processing partners.
As a business passionate about recycling Nevis operate with full transparency and traceability.
With a wealth of experience and knowledge in the waste management and recycling industry we aim to serve as your professional, competent and reliable partner.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Your duties will include:
Assisting with the successful delivery of business support services to your specific area of the business whilst developing your understanding of the tasks and actions required
Assisting with general office and facilities management, and providing ad hoc assistance to company groups, initiatives and events, demonstrating a positive can-do attitude
To deliver your required tasks and activities on time and to the correct standard.
Utilising DM systems and processes to deliver business support services and proactively seeking support and training where necessary from key stakeholders
Begin to develop an understanding of your client/business area requirements and look to utilise the DM systems, processes and resources available to support them efficiently
Develop positive working relationships with DM colleagues and demonstrate good communication and problem-solving skills
Ensuring compliance with relevant legal, regulatory, contractual and organisational requirements and policies in own area of responsibility
Supporting and participating in company groups, initiatives, events and socials
Identifying areas for personal development to improve knowledge and skillsets
Training:Business Administrator Standard. Workplace delivery. Training Outcome:Progression routes into Business Support/PA roles or Project Coordination/Management. Employer Description:At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.Working Hours :Monday to Friday.
Contractual Hours 9:00 – 17:30 with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills....Read more...
Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
Product Organisation: Preparing products for tradeshows, photo shoots and product launches
Mail Management: Efficiently handle incoming and outgoing mail
Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
Travel Booking: Assist in the planning and booking of business trips
Internal Communication: Managing emails, letters, and other forms of internal communications
Departmental Support: Provide assistance to various departments with their ongoing tasks
Supply Management: Order and maintain janitorial products, office supplies, and consumables
Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
Financial Tasks: Supporting uploads of team credit card expenses
Any other duties as assigned
Training:
Business Administrator Level 3 Standard
Monthly timetabled classes
Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.Employer Description:ESBE is embarking on an exciting new chapter in its UK operations. As a leading European manufacturer of valves and actuators for heating, cooling, and tap water systems, we are excited to bring our expertise and innovation to the UK market.
The grand opening event of ESBE subsidiary in Great Britain, held in February, was a resounding success! This milestone marks the beginning of an exciting new journey as we strengthen our commitment to the UK market.
ESBE Technology Centre delivers cutting edge products and a wide range of products delivered into the hydronics industry.Working Hours :Monday to Friday - 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the Service Lead and wider Enhanced Outreach team to provide a high-quality customer-focussed service as well as facilitating bespoke-funded projects (this includes short, medium and long-term projects).
Support project budget income and expenditure, ensuring that policies and procedures are followed and spending remains within budget.
Support the development of new initiatives to improve customer focus and / or reduce service costs.
Maintain and develop effective partnerships with external agencies and the voluntary sector.
Have a strong awareness in regard to relevant new policies to support any policy change in line with legislation / customer need.
With ongoing support from the Service Lead to oversee the setting up of projects and ongoing monitoring, reviewing and implementing change.
Undertake additional activities to support the wider team in such things as Outreach, Safeguarding alerts, Health and Safety and rough sleeper accommodation, Gypsy & Traveller Welfare interventions.
Take a proactive role during times of extreme weather to support the setting up and provision of such initiatives as Safe Sleep.Training:
Business Administrator, Level 3
Training provider is Petroc and you will study 1 day per week at their site in Barnstaple
Training Outcome:
Opportunity to apply for a permanent position
Employer Description:North Devon has 419 square miles of some of Britain's finest countryside and coastline including 66 square miles of outstanding natural beauty. Sandy beaches provide some of the best surfing in the UK.
Our Mission - to improve the quality of life for everyone in North Devon
Our Vision - we will provide value for money and seek to improve the efficiency of everything we doWorking Hours :Monday - Friday, (7 hours 24 minutes per day). Times to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Emotional resilience,Tactfulness....Read more...
The main purpose of the role will be to offer administrative support to the Office Manager in the main school office. No two days are the same; working in a school office develops excellent flexibility and is never boring!
Some day-to-day tasks will include:
Monitoring and responding to emails
Making and answering phone calls
Registering children and undertaking First Day Response (phoning to ascertain reasons for absence)
Routine strategic data tasks such as free school meals administration
Stock checks and receipting of goods
The successful candidate must be able to work using their own initiative, be well organised and a good communicator whilst prioritising and managing workload.
The apprentice role will include the use of project management principles to plan, monitor, deliver and report on the progress of a project within their area of responsibility.
You will develop a wide range of transferable skills that will be highly sought after across all sectors.
Your role will add value to the organisation where you will interact with children, parents/carers and school staff, as well as external stake holders.
You will contribute to the efficiency of the school, with full support of Office Manager and wider Senior Leadership Team.
Reception and Administration:
Provide routine administrative support including:
To be the first point of contact for visitors to the school, extending a warm welcome to callers - including children, parents/carers, visitors, contractors and delivery staff
To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages as required
To ensure that the reception area remains tidy, and that literature and forms are updated and replenished as necessary
Conduct First Day Response procedure for absent students
To receive and sign for all packages and deliveries and keep a record of outgoing mail
Contribute to the smooth running of the school office; use initiative and manage workload and deadlines
To create and send communications to parents/carers via School Gateway as instructed by Senior Leaders (including assisting with arrangements for school trips and events)
Contribute to the overall work of the school’s ethos/work/aims of the school
To maintain manual and computerised records and use relevant ICT packages; Word/Excel/Google Drive
Training:Business Administrator Level 3.
On the job training delivered in-house, off the job training at the Training Providers premises to be delivered on day release. All training to be done during contracted hours. Training Outcome:Could lead to a permanent position at end of apprenticeship should the school have vacancies.Employer Description:Greenfields Community Primary School is a vibrant school at the heart of the community, for children aged 9 months to 11 years.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm
Term time only - 38/52 weeksSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Business Support Apprentice at Proudfoot Care, you’ll gain valuable skills supporting a busy care-based team.
Duties will include but are not limited to:
Invoicing and filing
Answering the telephone and dealing with emails
Booking in meetings
Liaising with care home managers
Supporting in-house inductions
Managing staff absences and creating rotas for temp staff
Supporting with minimal HR duties such as new starter forms
Ordering PPE and uniforms
Uploading completed training records for employees
Training:The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship.
If you have not achieved a GCSE grade 4 (C) in English and maths or equivalents, you will be required to complete Functional Skills Level 2 in English and maths.
As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.
End-Point Assessment (EPA):
At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.
This includes:
Knowledge Test
Professional Discussion
Project Presentation
Training Outcome:Continued employment and potential progression with Proudfoot Care Group.Employer Description:Proudfoot Care is a care-focused organisation with a small, friendly team supporting care homes and care professionals. As a growing business, they offer a supportive working environment and a chance to learn and develop a wide range of business admin skills within the care sector.Working Hours :Monday to Friday, 9am to 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
The two roles you will be supporting in and the duties they include but are not limited to;
1. Customer support specialist. In this role the candidate will analyse the customer base and usage of Telsolutions clients on a monthly basis. The role is to support further service development and strategies including directly support and management of customers and supporting sales efforts to increase commercial growth.
2. Partner service management. The secondary role is to manage all projects developing services that relate to Telsolutions partners. Our partners provide Artificial Intelligence technologies & Payment technologies. New projects are required on an adhoc basis.
To also support all existing services provided to customers.
Provide support for our worldwide customer base and manage simultaneous customer project requests in a highly demanding environment.
Develop and maintain excellent relationships with our customers and partners and help improve and maintain the highest level of customer satisfaction.
Logging and managing projects and issues using appropriate management tools (Salesforce). Proactively working the support ticket queue (Salesforce) and managing customer expectations on resolution time.
Promptly escalate unresolved issues to appropriate internal teams. Provide impeccable follow-up with customer issues and status in a timely manner and set expectations.
Work closely with the development team to help resolve the product bugs and deliver solutions in a timely fashion.
Proactively identify issues and take mitigation steps before they become “noticed” by customers.
Responsible for troubleshooting hardware and software technical issues.
Deliver positive communications to our internal and external customers.
Offer additional tips, best practices, and solutions, related to services & whenever possible help customers & Telsolutions maintain solid relationships.
Maintain a state-of-the-art subject matter expertise on existing and planned technologies, including related products and services.
Feeding back all suggestions for improvement and market research to management.
Ensuring management are aware with all competitive activities within accounts and preventing account loss.
Contributing to the marketing program and plans. Using your event skills to either organize or management all company events or service promotion activities.
Attending Telsolutions events and roadshows. Assisting with sales and discussing Telsolutions services in detail.
Use Visio or comparative products to help the business and its clients design and develop services that are logged for future reference.
All materials produced are commercially sensitive, confidential and the property of the company.
Progressing to;
Support and supervise assigned members of staff that will work on projects for customers.
Support and direct management toward ideas, strategies, concepts, and developments where the business can become more commercial successful and help customers.
Training:Business Administrator Level 3 Apprenticeship Standard.
This will include:
City & Guilds combined knowledge and competency-based qualification, Personal Learning and Thinking Skills.
The program is based on end point assessment, with delivery and location of training to be confirmed.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:This role may evolve to full management of staff over time.Employer Description:Telsolutions provide customer contact technology & services specifically developed for income recovery and customer engagement applications. Our unique strategies and communication services are designed to simplify business process and increase outcomes.
Telsolutions industry experience is second to none for proactive services, with client support and guidance that reduces operational costs and improves income rates. We demonstrate business efficiency gains and savings directly through clear success measurement and continual technology enhancements reviews. Telsolutions are the recognised leader for developing cost effective AI services specifically designed local government and the private finance sector.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated/Enthusiastic,Good Time Keeping,Professional Attitude....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCEs grade 4 to 9 including English and Maths
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 1998 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday, 8.30am to 5.00pm.
4.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Key Responsibilities:
Administrative Support:
Assist in the day-to-day operations of the office, providing administrative support to various departments
Maintain accurate records and ensure that all documentation is organised and up-to-date
Communication:
Handle incoming and outgoing correspondence, including emails, phone calls, and mail
Assist in scheduling meetings and coordinating appointments for team members
Data Management:
Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information
Assist with preparing reports, presentations, and other documents as needed
Customer Service:
Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary
Collaborate with team members to enhance the customer experience and support service delivery
Financial Administration:
Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records
Project Support:
Support project management tasks, including tracking progress and assisting in project-related activities
Training:
As a Level 3 Business Administrator Apprentice, you will receive structured training that includes hands-on experience, mentorship, and study as part of the apprenticeship program
You will acquire practical skills and knowledge applicable to a career in business administration, setting a solid foundation for future career growth at the Essex office
Training Outcome:
This may lead to a Business or operations executive/manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
1. Administrative Support: • Handle incoming inquiries via phone, email, and in-person meetings, providing professional and courteous assistance to clients and colleagues• Prepare data for tenancy agreements and references, which will also include liaising with tenants and guarantors• Coordinate appointments, property viewings, and inspections, ensuring schedules are efficiently managed
2. Property Management: • Assist in the management of rental properties, including arranging works• Conduct property inspections and maintenance checks, addressing any issues promptly and coordinating repairs when necessary• Maintain a thorough understanding of relevant laws and regulations pertaining to property management in EnglandTraining:Training:
Level 3 Business Administrator Apprenticeship Standards & Estate Agent CePap Qualification which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Estate Agents online course (CePap) will be 15 modules to complete, as below;
Handling tenants' enquiries
Handling buyers’ enquiries
Handling landlord enquiries
Negotiator sales
Sales skills
Customer service
Compliance
Letting legislation
Estate agency legislation
Property law
Negotiating a lease
Negotiating in estate agency
Anti–money laundering
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment.Working Hours :Monday - Friday - 9:30 AM - 5:30 PM (there may be the occasional Saturday required).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Working in the HR team, you will be responsible for contributing towards the effective running of the HR day to day function, by providing first class administrative support to the team and the wider company in a fast-paced environment.
You will have strong written and verbal communication skills and interact competently at all levels within the organisation
You will have excellent organisational skills and a high level of accuracy
You will demonstrate that you are a proactive team player, both within the department and across the organisation
Main responsibilities will include:
Providing administrative support to the HR team
Updating and maintaining the HR records
Forwarding queries received into the HR Inbox to relevant team members
Ensuring that all electronic/paper files are fully maintained and completed in a timely manner
Maintaining confidentiality of information relating to the Company and its employees, whilst ensuring compliance with GDPR
Assisting with the on-boarding and preparation for new startersCandidate management - Processing internal applications and keeping the system up to date, uploading job vacancies on to job boards, etc.
Diary management
Employee Management - preparation and management of various employee related forms, i.e. staff promotions, probationary reviews and personal development reviews
Ad hoc Duties - various data input tasks, ex-employee reference letters, general administration tasks
Training:You will be studying towards achieving your Level 3 Business Administrator Apprenticeship which consists of:
Business Administration Level 3 Diploma
Business Skills, Knowledge and Behaviours
Functional Skills English and maths at Level 2 (if not already achieved)
EPA (End point assessment)
Training location to be confirmed
Training Outcome:
For the right candidate there will be opportunity to gain full-time employment after full completion of the Apprenticeship
They may also be offered progression in the role and also the opportunity to work towards a HR qualification after the completion of the Apprenticeship
Employer Description:Today, LA International is the largest privately owned Digital Technology Resourcing and Project Solutions provider in the UK, winning many industry awards including Best IT Recruitment firm, Best Public Sector firm and are proud double winners of the Queen’s Awards for Enterprise in International Trade for outstanding international growth and innovation.Working Hours :Monday to Friday, 09:00 - 17:30 with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Main duties to include:
Ensuring file management is in accordance with Quality Procedures Manual, LAA Contract, CQS and Lexcel/SQM requirements.
Reception duties and assisting reception staff.
Assisting accounts staff.
Liaising with clients in person and by telephone in a professional and friendly manner in keeping with the firm’s standards for client care.
Liaising with others by telephone.
Arranging mail dispatch by post, hand, email, fax or Document Exchange.
Accurate recording of the firm’s records in respect of archived files, wills, deeds and other like documents to include proper storage and retrieval of the same.
Time recording and maintaining up to date time records as appropriate.
Photocopying, including numbering, colouring, binding of copies as required.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Consumables ordering.
Daily filing including file opening and closing.
Contributing to maintaining a safe and healthy working environment.
Preparing refreshments for Partners, fee earners, clients and visitors for internal meetings, seminars etc.
Contributing to maintaining and improving office policies and procedures.
Ensuring compliance with Equality and Diversity Policy.
Working in any branch office as may from time to time be required by the firm.
Any other duties which from time to time are required by the firm.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
IT
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship.Employer Description:Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.Working Hours :Monday - Friday - 9:00 AM - 5:00 PM, with 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
The HRIS Administrator will be responsible for assisting the HRIS Project Manager give an excellent service to all users of HR & Payroll systems for Bunzl UK & Ireland and Bunzl plc
Key accountabilities:
Provide first line support to users to assist with queries and system issues
BAU activities (running regular processes, reports, and system routines)
Perform regular housekeeping on HRIS system
Evaluate new or amended components
Create ‘how to’ guides
Document HRIS processes
Log and progress calls with Saas provider
Assist with the build and integration of acquired businesses onto the HRIS system
Assist with the development of new functionality
Develop reporting and KPI suites to support users and business leaders
Training:Your apprenticeship training will be via Potential Realised which is an online training provider whereby you attend masterclasses on line and work to a schedule. Training Outcome:In terms of future prospects, we would expect (subject to successful completion of the apprenticeship and ongoing suitability for employment), that this role will become permanent and that the post holder will have a great opportunity to develop their broader skill set and experience, as a key member of the People Operations team.Employer Description:About Bunzl and Bunzl UK & Ireland Business Services
Bunzl PLC is our parent company. A FTSE 100 company based in London. Many people use a Bunzl product every day of their lives. Bunzl is the largest value-added distributor in the world in our market sectors. Bunzl’s purpose is to deliver essential business solutions around the world and create long-term value for the benefit of all stakeholders. To find out more about Bunzl, visit www.bunzl.com. Bunzl PLC operates in over 30 countries. In Bunzl UK and Ireland, there are six divisions: Catering & Hospitality, Cleaning & Care, Retail, Safety & Workwear, Ireland and Nisbets.
The Bunzl UK & Ireland Business Services teams support our operating companies with solutions in transactional finance, payroll, employee management, Environment, Health & Safety, and IT. With extensive knowledge of internal customers' needs, they deliver excellent service across our operating companies. Our DRIVE behaviours help us to make BUKI a great place to work.
Demonstrate and share expertise
Respect and understand our customers
Integrity and honesty
Value communication and collaboration
Everyone take responsibilityWorking Hours :Full time (with study time built into work pattern), Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
Headquartered in Milton Keynes, this role will be office-based with a flexible working policy. This role would be suitable for someone who is wanting to start their career, potentially in the IT Sector. The Sales Support Team is fairly new within the business, and we envisage it to grow rapidly, allowing for a clear direct progression path within the business. We value diversity and welcome applicants of all genders and backgrounds to join our team.
Key Responsibilities Include (but are not limited to):
Assist with ensuring all open sales orders are accurate and up to date, liaising with Account Managers where required.
Assist with ensuring ETA’s in the system and accuracy based on supplier reports and online portals.
Initial RMA queries, Liaising with customers and our Logistics Department.
Assist the team in keeping CRMs up to date with the required information for technical teams.
Liaise with Logistics or Suppliers on Customer Delivery issues to resolve.
Automated Purchasing and Manual Purchasing for all segments including servicing materials.
Sourcing Product Alternatives
Liaise with Customers for any Ad Hoc Web queries through the website ticketing portal.
Other Ad Hoc Sales Support Duties.
Candidate Preferences:
Strong communication skills, both written and verbal
Experience using Microsoft Applications such as Outlook and Excel.
Ability to work in an office-based environment promoting teamwork and positivity.
A driving Licence would be preferable.
Benefits Include:
Potential Company Bonus and Inclusion into Employee Ownership Trust scheme after 1 year of employment.
25 days annual leave plus UK bank holidays.
Access to Reward Gateway - discounts at hundreds of retailers as well as physical, mental and financial wellbeing resources).
Company pension (3% employer contribution - after a successful probation period).
Life assurance (2x gross salary - after a successful probation period).
Medicash Private Healthcare scheme (after successful probation period)).
Hybrid working and flexible working policies.
Training:
Attendance at Milton Keynes College
Support from the employer for your learning, development and personal growth
Business Administrator Level 3
First Aid Awareness, Fire AwarenessTraining Outcome:A role within the company may be on offer upon successful completion of the Apprenticeship.Employer Description:DTE is an IT Hardware Reseller, this is the core part of the business but we also provide services. Our Wireless, SBL and Project Services Teams provide services to our customers based on their speciality. In all areas of the business our focus is customer obsession and adding value through customer service and striving to go above and beyond for our customers.Working Hours :Monday - Friday: Shift patterns to be discussed at interview.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
