Duties will include (but are not limited to):
Diary management
Handling all aspects of correspondence, including processing referrals and dealing with telephone enquiries
Liaise with other directorates and staff at all levels, both internally and externally
Ensure that all documents and correspondence are filed correctly
To produce from audio and handwritten notes, word processed letters and reports to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines. (Some letters and reports may contain very distressing content.)
To be responsible for initiating and sending out, routine correspondence and a variety of self-help information.
Organise and facilitate relevant meetings, preparing the agenda, taking minutes
Prepare presentation materials
Creating, retrieving and storing files
To issue petty cash for reimbursement of travel costs, in line with the Trust policy, following the appropriate systems
Training:Business Administrator Level 3.Training Outcome:Completing a Business Administration Level 3 apprenticeship opens the door to a wide range of career opportunities. Many apprentices go on to secure permanent roles in administration and may specialise in areas such as project management or team leadership. You will also be well placed to continue your development and career progression through higher-level apprenticeships.Employer Description:We provide specialist NHS mental health, learning disability and neurodevelopment services in South East England.
We care for people at home, in hospital and through our community services. Our services are for people of all ages across Sussex.
Our services are rated 'good' by the Care Quality Commission.Working Hours :Monday - Friday, 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
Main purpose of role: Opportunity to gain practical workplace experience across multiple departments including Human Resources, Sales & Marketing, and Finance, while studying towards a nationally recognised qualification.
Key Accountabilities and Responsibilities:
General Office Administration:
Answer phone calls, respond to emails, and greet visitors in a professional manner.
Organise and file documents both electronically and in hard copy.
Assist with scheduling meetings, booking rooms, and preparing meeting materials.
Input and update data accurately in spreadsheets and internal systems.
Help with handling incoming and outgoing post and deliveries.
Maintain office supplies and support general upkeep of the work environment.
Support the team with project work, reports, and presentations as needed.
Learn how to follow company procedures, policies, and health and safety practices.
HR Administration:
Assist with recruitment admin, including posting job ads, scheduling interviews, and onboarding new starters.
Maintain accurate and confidential employee records in the HR system.
Track annual leave, absences, and training records.
Support the administration of employee benefits, including company vehicles.
Learn to assist in managing the company car fleet, including: - Keeping vehicle records up to date (e.g., MOT, insurance, service schedules).
Coordinating vehicle allocations and usage logs.
Communicating with suppliers and leasing companies.
Ensure compliance with GDPR and internal HR policies.
Sales & Marketing Support:
Assist in the preparation of sales proposals, presentations, and reports.
Help maintain the CRM database with up-to-date client and lead information.
Support the coordination of marketing campaigns, including social media scheduling and email marketing.
Contribute to the creation of marketing materials and website content.
Monitor and report on marketing and sales activity as required.
Finance Administration:
Assist with invoice processing, purchase orders, and supplier communication.
Help maintain accurate financial records and reconciliation of expenses.
Learn to support payroll processing, including: Gathering and checking timesheets and attendance records.
Assisting with payroll data entry and liaising with payroll providers or finance staff.
Maintaining confidentiality and accuracy in all payroll-related tasks.
Support the preparation of monthly financial summaries and reports.
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:You will have the chance to learn key processes such as payroll and company fleet management, gaining practical skills for a career in business administration. As an Apprentice Business Administrator, you will support the smooth running of the business by providing administrative support to key departments. You will play an important role in ensuring the efficiency of daily operations while developing essential business skills and knowledge.Employer Description:Manufactures PPE and respiratory equipment. They have 108 employees, 99 of which are based in Thetford, with the remaining employees based at home across Europe and the UK.Working Hours :Monday - Friday, between 8:30am and 5pmSkills: Communication skills,Attention to detail,Organisation skills,IT skills,Team working,Initiative....Read more...
Awareness of and implementation of SQM procedures set down in the OM
Compliance with policy
Transcribing audio dictation
Typing
Administration of files in accordance with the OM
Dealing with clients by telephone and face to face for the making of appointments and general enquiries
Preparing claims for costs from and communicating with the LAA and NTT
Communicating with Court and criminal justice agency staff
Ensuring any developing issues are brought to the attention of the lawyers
Directing legal enquiries to a suitably qualified person within the Company
Raising any concerns you may have about a file with the caseworker in case anything has been overlooked
Participating in the management meetings when invited to do so
Identifying and bringing to the attention of the Directors any general concerns or breaches of policy or procedure
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision-making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:A leading North East solicitors specialising in criminal, family, children, regulatory and compliance law services.Working Hours :Monday - Friday (exact hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Duties:
Managing the front desk and ensuring a smooth and welcoming experience for visitors, staff, professionals signing in/out while also maintaining a professional and efficient environment as being the first point of contact of the business
Maintaining a Clean and Organised Reception Area: Ensuring the reception area is tidy, welcoming, and well-maintained
Handling incoming calls, screening them as needed, and transferring them to the appropriate person or department
Basic Clerical Duties: tasks like photocopying, scanning, and document management
Providing information
Answering inquiries about the organisation, providing directions, and assisting with general information requests
Schedule appointments/hold the diary/book taxi/transport & record
Provide general administrative support by organising files, archiving, handling correspondence/letters/parcels/deliveries/inventory of devices on site
Gather feedback/surveys from visitors, staff, professionals
Maintaining office supplies, processing mail ensuring they are swiftly responded to
Proficiency in using computers/Excel/Word
Must have a positive attitude, patience, and the ability to handle stressful situations professionally whilst representing the business successfully
Training:
Business Administrator Level 3 Standard
Completion of assignments
Professional discussions, reflective accounts and witness testimonies
Lead on a project to demonstrate knowledge, skills and behaviours
Training Outcome:You will have chance to advance your career in a professional business environment.Employer Description:Wellbeing Residential Ltd is a care home company that has been providing personalized care for nearly two decades. They focus on delivering high standards of care to older people, ensuring their well-being through health, nutrition, physical activity, and social connections.
They operate several care homes across the UK, including locations in Spalding, Salford, and Bourne1. Their services include long-term and short-term residential care, dementia care, palliative care, and support for individuals with physical disabilities and mental health needs.Working Hours :9:00am - 5:30pm Monday - FridaySkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Duties include:
Ensure and effective and efficient reception service is provided to patients and any other visitors in the Practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover
Received and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits into the appointment system, ensuring careful recording of all relevant details
Enter patient information on the computer when required
Patient notes and correspondence: retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Action repeat prescription requests
Adhere to confidentiality, health and safety and quality and diversity
Advise patients or relevant charges, for private (non-general medical services) accept payments and issue receipts
They are a very tight and close-knit department which is akin to one big family. They are a supportive team, and full training will be included.
This role will be supported by a level 3 Business Administration or level 2 Customer service qualification supported by Starting Off.Training:
Level 3 Business Administrator
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A friendly busy doctors surgery in Northampton,The successful candidate will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. You will provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via telephone.Working Hours :Monday to Friday between the hours of 8.30am to 6.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
The role will report to the internal project coordinator/Office Manager with an overall responsibility for performance and require liaison with all individuals within the company at different levels under line manager guidance.
As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:
Proactively assisting with the smooth running of the office
Management and distribution of incoming and outgoing post
Greeting any visitors to the office in a professional manger and provide refreshments where appropriate
Answering incoming phone calls, directing and taking messages where required
Data entry of information into Excel spreadsheets, CRM system and others
Administration of training materials
Preparation of reports and management plans for clients, including proof reading
Provide general administrative support to colleagues, such as photocopying, faxing, and filing
Maintain cloud based (SharePoint) records
Assistance with marketing to include events, campaigns, website, social media, etc.
Collaborate with team members on special projects or initiatives as needed
Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.Training:Business Administrator Level 3.
The apprentice will receive all training in the workplace; they will also have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:Elemental Consulting Group provides a number of energy and carbon management-based services to clients within the commercial and industrial sectors. Our services assist companies in the reduction of energy costs and reduction of carbon emissions.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
NPD Technologist Exeter Area £up to 38,000 DOE Day Based Role My Client is a leading provider of Food / FMCG products and they are now seeking a NPD Technologist to join the team at their site based near Exeter. The successful NPD Technologist will be joining a small technical team and will report into the Site NPD Manager. This is an excellent opportunity to develop your career, working for a company that values their employees and that is experiencing sustained growth and expansion. NPD Technologist Responsibilities to Include. ·Assisting in understanding and evaluating raw materials, nutritional profiles, and their interactions within formulations. ·Providing technical support on particle size, powder behaviour, and other relevant parameters affecting performance. ·Responding to customer queries regarding ingredients, nutritional values, and formulation properties. ·Assisting during first production runs to ensure smooth implementation and troubleshoot technical issues. ·Contributing to flavour development projects. ·Supporting the preparation of technical materials and presentations for first customer visits. ·Attending and providing feedback during customer meetings and factory trials. ·Contributing to market trend insights to help identify new product opportunities. ·Working closely with Compliance Technologist to ensure product compliance and alignment with customer requirements and product specifications. ·Supporting the NPD Manager with ongoing project requests and administrative tasks as needed. Skills & Experience ·Degree (or equivalent) in Nutrition, Food Science, or a related field. ·Experience working in NPD, R&D, or technical support within the food or beverage industry. ·Excellent problem-solving skills with an analytical mindset. ·Strong communication skills, with the ability to respond clearly to customer queries. NPD Technologist Salary and Benefits Up to £38,000 doe ·Potential from 1 day remote from home, after probation period (3-months). ·Electric cars can be charged on site. ·Holiday entitlement increases by 1 day for each year up to a maximum of 36 days. ·After reaching 5 years' service an employee gets an extra weeks' pay every August. Key words Food Technologist, Technical Assistant, Technical coordinator, technical administrator, Food Science, NPD, New Product Technologist, Development Technologist ....Read more...
Our college values inspire us in all our everyday work – when we created them we all had a voice in shaping our values, and we’re proud of what we came up with together:
Kindness, Unity and Excellence.
Our values are important to us all and drive everything that we do and believe.
In your role, you will be accountable for:
Working in collaboration with administration team leaders, MI/funding teams and others in relation to the operation of the college.
To be a main point of contact for the relevant teaching/curriculum area, including front of house duties.
Develop strong working links with a specific curriculum area, to become very familiar with their working practices and curriculum offer, but retaining a college-wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.
Working closely with admissions teams, ensuring that the application and interview process runs at maximum effectiveness and efficiency, including apprenticeships where appropriate.
Take part in all enrolment activities ensuring that students are correctly and fully enroled, showing correct courses and start/end dates.
Be familiar with all the college processes in matters relating to students and courses, and ensure that change requests are made correctly and in a timely manner.
Provide robust support to academic staff to ensure all students are registered correctly and timely with awarding bodies. Including paperwork and ‘reporting’ involved in apprenticeship management.
Provide an outstanding student absence management service to support curriculum staff and students.
Effective maintenance of other operating systems, including advice on timetables and production of registers, checking completion of registers and chasing up of missing data.
Gain a good knowledge of the funding requirements, and be in a position to provide advice and guide others.
Responsibility for processing of student DBS disclosure checks in curriculum areas where these are required, e.g. childcare and health and social care.
Provide a full reception service, including cash handling as prescribed by the customer services team, in centres where reception services are required.
Ensure a regular, adequate and accessible supply of college forms, stationery and other consumables as required.
To provide invigilation for exams as and when required.
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy.
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College.
Behaving in a manner that displays British values.
Being committed to reviews of your performance and your own Continuous Professional Development.
Any other duties commensurate with your role that may be required from time to time.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following the Business Administrator Level 3 (the standard you follow will be dependent on experience, so you could be placed on the Level 2 Customer Service Practitioner standard).
The course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard. These will be transferable and suitable to an administration role in any sector. Health and Safety and other role-specific processes and tools will be taught in the company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship, you will have the opportunity to be offered the Customer Service Practitioner Level 2.
Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Business Administrator Level 3. After 18 months, you will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio.
Interview.
Presentation on Project.
Knowledge Test.
Practical Observation.
Professional Discussion.
You are given time off to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship.Training Outcome:Whilst there will be no guarantee of a substantive position with the college at the end of the period, the college will guide, support and encourage suitable apprentices to apply for appropriate vacancies as and when they arise. The college has a very good record of supporting workers through in-house apprenticeships and many apprentices have secured employment with the college beyond their apprenticeship.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - There will be a requirement to work evenings and weekends for enrolment and other events at any of our other sites throughout the academic year. 8.30am until 5pm Monday to Thursday. Friday 8.30am until 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Excellent attendance,Work Experience....Read more...
General Administration:
Manage incoming calls, emails, and correspondence, ensuring prompt responses and accurate message handling
Maintain accurate records, databases, and filing systems (digital and paper-based)
Prepare reports, presentations, and departmental documentation as required
Support compliance with company policies, health and safety regulations, and industry standards
Sales & Customer Service Support:
Process hire enquiries, quotations, and bookings in line with company procedures
Liaise with customers to confirm requirements, ensuring excellent service delivery
Support the sales team with order processing, client documentation, and aftercare follow-ups
Operations & Logistics:
Assist in scheduling equipment hire, delivery, and collection in coordination with logistics staff
Monitor stock availability and update records of hired assets
Process delivery and collection notes, ensuring all paperwork is accurate and up to date
Finance & Reporting:
Support finance with invoicing, purchase orders, and credit control administration
Track departmental budgets and highlight variances to management
Assist with expense processing and reconciliation of accounts
Cross-Departmental Support:
Provide administrative support to HR, including onboarding documents and training records
Coordinate internal communication between departments to ensure efficient workflow
Contribute to continuous improvement initiatives across business operations
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:Think Hire is the UK’s premier off-grid Energy-as-a-Service provider.
Offering relocatable renewable energy solutions and cutting-edge solar hybrid power generation, we're not just a company; we're architects of a greener tomorrow.
Pioneers of the Solartainer Versatile range, the world's first adaptable solar hybrid generators, Think Hire is at the forefront of driving positive change in the energy sector, with a focus on reducing carbon emissions and enhancing operational efficiency through an Energy-as-a-service proposition.
Why choose Think Hire as your renewable energy partner?
We are committed to reduce your onsite carbon emissions and operating costs.
All of our assets include remote management and reporting as standard, so you can see your carbon reductions in real-time.
We offer you the most carbon-efficient products and set-ups no matter the project at hand.Working Hours :Monday to Friday
between 9.00 am - 5.00 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Have you always wanted to be in travel? Do you thrive in being organised and love helping people? Then apply today and join Travelnam's great team, as a Travel Administrator and Concierge. We make special moments happen! This apprenticeship is a great opportunity to gain real-world experience and progress toward a rewarding career in travel.
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
As a growing independent travel agency, there is so much scope for career progression
There are two main elements to the company's sales and operations, so there's always scope to grow within these departments and be hired full-time time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday to Friday 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Working alongside the Office Manager to implement and stream-line working practices in the business in conjunction with the senior management team, to achieve working efficiencies and facilitate the professional team in delivering their instructions
Continual management of our ISO accreditations
Managing incoming and outgoing post and deliveries, general filing and data management tasks
Managing incoming telephone communications, directing calls to the relevant person, or taking detailed messages, as required
Opening and archiving of digital job files – utilising WorkFlowMax and SharePoint systems
Drafting and sending of correspondence (email and letter format)
Audio typing / general administrative typing duties
Banking reconciliation using Xero programme
Setting up and organisation of meetings
Team diary management
Preparation of documentation utilising Microsoft Office programmes including, but not limited to, Word, Excel and PowerPoint
Dealing appropriately with all Client queries received including
General and specific enquiries related to new or ongoing projects
Accurately and efficiently inputting Client data and circumstances onto appropriate internal on-line and off-line databases ensuring all records are up to date and correct
Adhering to service delivery procedures
Conducting project related customer satisfaction surveys and follow up as required
To be responsible for the monitoring of stationery and PPE and restock of stock in a timely manner
Distributing, receiving, and recording client feedback questionnaires
Drafting and sending of invoices
Ensuring service knowledge and skill levels are maintained to the highest standard by attending any relevant meetings and training
Constructively contributing through team meetings, informal dialogue, and gained experience to the effective delivery and continued improvement of the service
Other duties as may be required in a small office environment
Training:Level 3 Dental Nurse (GDC 2023) Apprenticeship Standard including:
Level 3 Extended Diploma in Dental Nursing
Skills, knowledge and behaviours
End Point Assessment
Training Outcome:
This role has the opportunity to expand into a Senior Office Administrator role as our business grows and our team expands
Employer Description:At Actua we are committed to a conceptual framework that we have called Learning Continuum, a transformation model to drive change in organizations by promoting the constant search for learning and the evolution of training strategies.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Administrative skills,Initiative....Read more...
This role provides high-quality administrative support to the Executive Assistant and Executive Team, contributing to the smooth running of Trust-wide operations, events, and innovation projects. The apprentice will work closely with the Executive Assistant to support executive-level functions, including diary management, event coordination, innovation delivery, and administrative workflows. This apprenticeship offers a structured learning pathway, combining practical experience with formal training in business administration, while supporting the Trust’s strategic goals in innovation, inclusion, and operational excellence.
Key responsibilities:
Assist the Executive Assistant with diary management, meeting coordination, and travel bookings.
Prepare and format documents, reports, and presentations to a professional standard.
Maintain accurate records, filing systems, and correspondence logs.
Support internal communications and information flow across departments.
Handle incoming and outgoing communications (emails, phone calls, letters).
Greet visitors and respond to routine enquiries from students, parents, and staff.
Draft emails, letters, reports, and professional correspondence under the guidance of the Executive Assistant or senior leaders.
Help maintain internal systems, databases, and records.
Assist in processing invoices, expenses, and purchase orders.
Support event planning, travel booking, and team coordination tasks.
Provide administrative assistance for innovation initiatives.
Help coordinate project timelines, collate updates, and support stakeholder communications.
Utilise Trust-approved digital tools and platforms including, but not limited to, Outlook, Word, Excel, Teams, SharePoint, or any other systems adopted in the future to manage tasks and workflows.
Learn to use Trust platforms for document management, scheduling, and communication.
Handle sensitive and confidential information with discretion and professionalism.
Any other reasonable requests relevant to the role, as directed by the Executive Assistant or senior leaders.
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 16 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:Future opportunities for progression.Employer Description:We are a Multi-Academy Trust comprising six secondary schools and one primary school, located across the Dudley and Staffordshire area. Our Trust is committed to providing high-quality education, fostering collaboration between schools, and ensuring that every pupil has the opportunity to reach their full potentialWorking Hours :Monday to Friday, 8:30am to 4:30pm, 37 hours per week, Term-time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Key Responsibilities:
First Point of Contact & General Enquiries:
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently
Support the office manager by flagging important tasks or deadlines
Workflow & Job Administration:
Ensure jobs progress efficiently through the workflow using our internal IT platforms
Diary management , including scheduling assessments and meetingsPerform an initial check on submitted documentation to ensure completeness
Request missing documentation or information from staff/workforce as needed
Upload, manage, and organise project files and documents on shared platforms
Create and manage manual document templates
Complete manual job lodgements where necessary
Maintain accurate records and logs of job progression and communication
Help troubleshoot basic issues and escalate queries when appropriateMaintain up-to-date installer records and contact lists
General Office Administration:
Support the Office Manager with ad-hoc administrative duties
Assist in compiling and distributing internal reports, including the weekly Friday Report
Contribute to internal process improvement by identifying areas for streamlining admin tasks
Always maintain confidentiality and data protection standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprenticeship will follow Mentor for in-house training
attend regular college days and visits, 20% of the working week will be spent on studies
Training Outcome:
This is a permanent role offer for the right apprentice, on completion of qualification and satisfactory reviews througout the programme, also as a platform to prgress onto a higher qualification that aligns with the business requirements
Employer Description:Dynamic Surface Repair Technicians specialize in providing on-site repair and restoration services tailored to diverse industries.
We excel in addressing a comprehensive range of hard surfaces, encompassing materials such as wood, laminates, composites, acrylic, fiberglass, glass, and ceramic tile, among others.
Explore our portfolio in the gallery for visual examples of our craftsmanship. For inquiries or assistance with specific repair projects, please don't hesitate to contact us. Your satisfaction is our commitment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Hierarchical reporting: Branch Management and Company Directors
Main activities:
Assisting customers at the trade counter with enquiries and securing orders
Making proactive sales calls to generate business
Serving customers on the Sales Counter and assisting with loading vehicles
Answering phone calls and emails
Raising Sales Orders, Purchase Orders & Quotations
Managing stock levels and placing orders as needed
Planning and coordinating daily delivery schedules
Ensuring efficient operations of Goods In, Goods Out, Returns, and Stock Control
General stock control, including daily stock checks and stocktaking
Coordinating internal branch transfers
Supporting warehouse functions and stepping in to pick orders when needed
Supporting with company administration tasks
Training:
The candidate will complete an apprenticeship within the agreed subject for the vacancy
This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard
Internal training will be provided on the job, including third party training on systems and products
Training Outcome:
Career progression into Senior Sales and Assistant Branch Manager
Employer Description:Organisation Information:
Please insert details about your organisation to inform the Applicant. Our rich history began with Amersham Roofing Centre in 1977 and was based in Slough. The business developed quickly and grew in reputation for providing an honest and dependable supply source for the surrounding area. Amersham Roofing also developed its own roofing services which were successful for many years, and provided key services for the residents of Berkshire. UK Roofing and Plastics has developed to be at the leading edge of supply, with a vast choice of Tiles, GRP and Flat Roof solutions and many new and innovative products and tools. The commitment of our talented staff to keep the shine on our products and maintain the relationships with our clients has been our constant goal. Our aim is to carry on this legacy of innovative thinking, customer service excellence and unrivalled stock offering. Over the next decade, we focused solely on supply, and quickly became the trusted choice of both the Trade and Public for every type of roofing project.Working Hours :Monday- Friday, 7.00am- 4.30pm
This position may include varied shifts and weekend work.
Exact shifts TBC.
This will include every other Saturday which will be 7.00am - 11.00am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Driving Licence,Confident,Sales Skills....Read more...
General duties including (full training will be provided):
Use the financial services specific IT packages
Use of IT packages for analysis and presentation of information
Creation of documents and letters for sending to clients and providers either via post or communicate using the online communication systems available
Process any post received by the business, record on the system, make decisions regarding the course of action and action as required
Use of financial IT package for logging, actioning and completing processes
Completion of tasks as required by the task schedule
Record daily communications, respond and action as suitable
Assist other members of the team in communication, documentation, analysis and report preparation
Handle documentation that is confidential and ensure processed correctly and sensitively
All forms of communication is to be treated as confidential
Update client data and improve system records and accuracy-ongoing project
Answer and divert telephone calls as required
Attend and contribute to team meetings and the business plan as required
Training will include business specific training i.e. procedures
Maintain office supplies as required and assist with any bookings for business travel
Work within a small team and family business, communication and managing personal time essential to ensure work completed timely and accurately
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Several opportunities for career progression on completion
Employer Description:As a family owned and managed business, The Life and Pensions Network Ltd has over half a century of both General Insurance and financial planning experience. With call centres becoming a real point of upset for clients, our business is founded on the principles that the client is key, personal is preferable and excellent service is essential. The continued success and growth of the business can be linked to these founding principles and has allowed our clients the confidence to recommend our services to other business contacts as well as their family and friends.Working Hours :Typical working hours are Monday-Friday. Days and hours to be to be discussed with successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Maintain accurate and up-to-date employee records and HR systems
Advertise vacancies and manage applications
Organise interviews, assessments, and trial days
Prepare interview packs and maintain recruitment trackers
Collect, verify and process all required onboarding documentation, ensuring all workforce are fully compliant before mobilisation
Schedule and coordinate induction sessions with key team members
Arrange PPE and book pre - tests for relevant roles i.e. CSCS
Prepare and distribute induction materials (handbooks, policies, welcome packs)
Co-ordinate apprentice enrolment forms
Arrange apprentice travel/accommodation if required
Update HR systems
Record completion of induction activities and maintain accurate records
Training:
Business Administrator Level 3 Apprenticeship Standard
Depending on the training provider, this could include college day release, online workshops, and regular assessor workplace visits
Training Outcome:
Entry-level HR support roles like HR assistant or coordinator, progression to specialist HR positions such as recruitment or learning and development, or even branching into areas like project management or business analysis due to transferable skills
Employer Description:RM Contractors have been delivering quality residential groundworks and civil engineering services for over 30 years. With regional offices in Worcestershire, Oxfordshire and Leicestershire we're well positioned to serve the UK's leading house builders. Our experienced team and extensive fleet of machinery enable us to respond effectively to client needs while maintaining a strong focus on collaboration and safety. Our ethos centres on building long-term relationships with clients and delivering projects to a high standard.
We are committed to fostering a culture rooted in our four core values. These values guide how we engage with our customers and collaborate with one another, shaping our daily actions and decisions. Together, they drive our organisation forward.
Family & Community
• As a family business, we are committed to wellbeing and keeping each other safe, healthy, and supported.
• We celebrate our people, encouraging an inclusive culture where everyone can reach their full potential.
• We stay deeply connected to our community roots, giving back through local projects and initiatives to create a positive impact.
Dedicated Service
• Committed to understanding client needs, delivering tailored solutions, and fostering trust through reliability and care.
Workmanship
• We strive to take pride in our work by focusing on attention to detail and taking full accountability for every outcome. Safety and quality remain central to everything we do.
• Through a culture of continuous improvement and alignment with our values, we strive to apply best practice techniques and uphold quality standards.
Innovation & Sustainability
• We challenge ourselves to improve, embracing new ideas, products, and processes.
• By prioritising longevity, we continuously assess the impact of our operations to create lasting structures and sustainable growth.
• Our goal is to support clients in achieving energy-efficient and sustainable building solutions through eco-friendly practices.Working Hours :Monday - Wednesday. 07:30 - 16:30. Thursday (Study Day)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Multi tasking....Read more...
As a professional services team apprentice, you will play a key supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction.
Communication and Correspondence:
Responding to emails, phone calls, and inquiries from internal teams and customers
Drafting emails and meeting invites
Managing shared inboxes and distributing messages to relevant teams
Scheduling and Coordination:
Organising meetings and appointments, including complex diary management
Booking meeting rooms and arranging logistics
Supporting team calendars and travel arrangements
Data Entry and Record Keeping:
Updating databases and spreadsheets with accurate information
Maintaining internal contact structures and filing systems
Assisting with purchasing and payment tasks using business software
Document and Report Management:
Preparing and formatting documents for internal and external use
Supporting the creation of presentations
General Business Support:
Supporting various departments with ad hoc administrative tasks
Assisting with internal award processes or business continuity efforts
Learning and Development:
Participating in training sessions and shadowing experienced staff
Developing knowledge of business operations and customer service
Taking initiative to improve processes and contribute ideas
These apprenticeships are designed to build foundational skills in business administration.
Duties and Responsibilities:
Support the team in gathering customer requirements and documenting solution needs
Help maintain pre-sales documentation and CRM records
Participate in internal meetings and shadow client calls to learn about solution design
Collaborate with cross-functional teams including sales, technical consultants, and project management
Training:Business Administrator Level 3.Training Outcome:
Structured training and mentorship
Exposure to enterprise-level technology solutions
Career development opportunities within the Professional Services team and wider business
Employer Description:Jungle IT is a leading managed IT services provider based in Leeds, West Yorkshire. Since its founding in 2006, the company has grown from a small hardware supplier to a 60+ strong team delivering over 75,000 managed cloud seats to clients across the UK. Jungle IT specialises in digital transformation, cloud migration, infrastructure modernisation, cybersecurity, and strategic IT consultancy.
With a customer-first approach, Jungle IT helps organisations align their technology with business goals, delivering measurable value and operational efficiency. The company is recognised for its innovation, tenacity, and commitment to sustainability—earning accolades such as the HP Amplify Impact 3-Star Catalyst Recognition and multiple Microsoft Partner designations.
Jungle IT operates from its award-winning headquarters at Kirkstall Forge, promoting wellbeing and hybrid working, and is known for its vibrant culture of “serious play”—balancing technical excellence with creativity and collaboration.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,Organisation skills,Initiative,Customer facing skills,Interest in technology,Willingness to learn,Word, PowerPoint, Excel....Read more...
• Office & Administration• Be the first point of contact (in‑person, phone, email); manage shared inboxes and enquiries.• Maintain accurate records for young people, parents/carers, volunteers and partners; update CRM/registers and consent/photography permissions.• Coordinate staff rotas and sessional worker timesheets; support onboarding/inductions for staff and volunteers (ID, references, training logs).• Prepare meeting agendas, take minutes, and track actions for internal meetings and Board/Advisory meetings.• Manage stationery/supplies ordering; liaise with suppliers and service providers.• Programme & Events Support• Administer programme bookings (e.g., holiday activities) and waiting lists; issue confirmations and reminders.• Compile session packs (registers, risk assessments, evaluation forms); collate attendance data after sessions.• Liaise with schools, parents/carers and partners to coordinate outreach, trips and events.• Support logistics: room bookings, equipment, refreshments, transport and trip paperwork.• Safeguarding, GDPR & Compliance• Maintain secure storage of safeguarding records, incident logs and consent forms in line with policies and GDPR.• Coordinate Enhanced DBS checks and training records; monitor renewals and mandatory training (e.g., Safeguarding, H&S, First Aid).• Support implementation of policies and procedures (safeguarding, data protection, health & safety) and report compliance metrics.• Finance & Procurement• Raise purchase orders; process invoices, expenses and petty cash in line with financial procedures.• Assist with budget tracking for projects/events; maintain accurate records for funder reporting.• Support grant administration: gather evidence, timesheets and outputs for monitoring/claims.• Monitoring, Evaluation & Reporting• Collect and clean attendance, demographics and outcomes data; produce weekly/monthly dashboards.• Prepare reports for senior leadership, trustees and funders (e.g., HAF returns, programme summaries).• Maintain calendars for reporting deadlines, audits and funding milestones.• Communications & Stakeholder Engagement• Draft newsletters, notices and social posts; update website/pages with programme information (in line with safeguarding consent).• Maintain contact lists/CRM; coordinate partner meetings and community outreach materials.• Support press/visits and VIP engagements by preparing briefs, risk assessments and schedules.• Facilities & Health & Safety• Assist with hub facilities checks (room setup, equipment logs, first‑aid kits, incident/near‑miss records).• Maintain venue bookings calendar; coordinate contractors for maintenance/repairs.• Ensure rooms are prepared and welcoming before sessions; oversee close‑down checklists after activities.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Admin Support/Senior Administrator.Employer Description:Project Zero WF CIC engages young people in positive activities to promote social inclusion, reduce anti‑social/offending behaviour and strengthen community cohesion. Our aim is to see a year with ZERO deaths of a young person due to knife or violent crime. From our youth hub at The Outset Centre in Walthamstow, we run weekly sessions, workshops and school‑holiday programmes (including HAF), and initiatives like the Youth Champion Programme, in partnership with local stakeholders and the London Borough of Waltham Forest.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Responsible to the Operations Manager, duties will range with mentoring and support from:
Cover the Alison Business Centre/site 3 reception, receive visitors on behalf of Alison Business Centre and its licensees
Monitor as an assistant the security measures for entry and exit to the building and are followed at all times, including opening up of reception, main doors and shutters to the building and closure of all, at the end of the working day
Monitor Site CCTV system
Manage incoming and out-going post including monitoring and maintaining appropriate postage stock levels
Monitoring and maintain appropriate stock levels of stationery
Assist as the first point of contact with regards to sales of offices, workshops, virtual mail-boxes, meetings, conferences and other related services
Monitor enquiry emails daily, record on zo-ho and monitor source of enquiries
Obtain relevant licensee information, support in negotiating sales, terms and conditions of tenancy/bookings and set-up new licensees on decorous
Execute occupation/booking procedures
Ensure all bond and rent payments are timely received and invoices are set-up in decorus
Issuing Licensee Agreements, assigning keys/fobs, security information and mailbox addresses and confirmation of room bookings including recording of meter readings etc as required
Provide refreshments for meeting and conference bookings as and when ordered
Assist as the first point of contact for after sales care in relation to licensee issues, enquiries and complaints.
Undertake initial fault-finding exercise and attempting to solve the issues before reporting to/passing onto Operations Manager
Assist with vacation procedures, including collection of keys and fobs and inspections of premises, ensure paper-work is completed and recording final meter readings for outgoing licensees
Monitor and maintain appropriate refreshment stock levels for meetings and order buffets as required
Advising the relevant utility providers and business rates authority of changes in licenses as necessary and ensuring the accounts dept is made aware that these have been undertaken
To carry out all procedures, responsibilities etc within the organisational guidelines as laid down within the company policies
To take on any other duties as defined by the Company(s) that facilitates the smooth running of Manor Development Company Ltd (and other associated companies) under the instruction of the Board/Chief Executive
Training:Apprentice Standard Business Administrator Level 3
One day per month College attendance at Pennine Five Campus:
Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP
https://www.sheffcol.ac.uk/pennine-five
Assessment:
Knowledge test, project and portfolio of evidence
Qualification: Business Administration Apprenticeship Level 3Training Outcome:Sustained employment with further accredited training for the committed candidate prepared to work hard and learn and develop with the team.Employer Description:Manor Development Company Ltd is a charity and social enterprise set up to support the local regeneration of the Manor Estate.Working Hours :Monday to Friday 9am to 5pm
May be required to work additional or slightly amended hours depending on business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Punctual,Confident telephone manner....Read more...
Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
