Managing and organizing physical and digital files and records
Ordering and maintaining office supplies and equipment
Scheduling, coordinating, and managing meetings and appointments
Booking meeting rooms and arranging for catering or other logistical needs
Supporting our Quality team with administration duties when required
Training:Business Administrator Level 3.
The training for this program is entirely workplace-based, meaning you'll learn and develop your skills directly within our company environment. You will be fully supported throughout your apprenticeship by both a dedicated training coach and a mentor, who will provide guidance, feedback, and support as you progress.Training Outcome:A Level 3 Business Administration apprenticeship provides a strong foundation for various career paths. Upon completion, you can progress to more senior administrative roles, such as Office Manager, Personal Assistant, or Administration Executive. The skills you gain are highly transferable across different sectors, allowing you to specialize in areas like HR, finance, or project management. Many apprentices also choose to pursue further qualifications, such as a Level 4 apprenticeship in a related field like Team Leading or Project Management, to continue their professional development and move into supervisory or managerial positions.Employer Description:We are a further education college that serves the community of Surrey and the neighbouring county of Middlesex. We have three campuses that are closely located to the town centres of Weybridge and Ashford, with very good local transport links and train links to London.
We are proud to offer both full and part time education and training across a broad range of subjects and course levels for both young people and adults.
More than 6,000 students choose to study with us each year either to start or enhance their career pathway, or to broaden their skills and knowledge for their own professional development.Working Hours :Monday to Thursday 08:30 to 17:00 and Friday 08:30 to 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative....Read more...
Installation Administrator Orion Windows York Competitive Salary + Benefits full time Mon-FriBenefits: 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:Orion Windows part of the £60m+ turnover Conservatory Outlet Group, and are the leading installer of conservatories, orangeries, double glazing windows, living spaces and doors with our brands based in Yorkshire, Nottingham and Derbyshire. At Orion Windows, our focus is to deliver an exceptional service to our customers. This is a great opportunity to work high profile, fast moving and forward-thinking group.Our employees are the heart of the business and we invest in good people, offering career development and training opportunities. At conservatory Outlet we make the best products, offer the best service and work with the best people. Join us and be a key player in shaping the future growth of our group. About the Role:As an Installation Administrator, you will be a pivotal point of contact for our customers, supporting Installation and Building Managers and engaging directly with customers. Responsibilities include:
Engaging with customers to ensure they are fully informed of their project progress.Coordinating with internal and external stakeholders to resolve customer queries.Organisation and management of builders and subcontractors, including handling communications andDeveloping and maintaining excellent relationships to enhance customer satisfaction.Producing timely and accurate KPI reports and managing office administration tasks.Keeping up to date with product knowledge and complying with industry guidelines.Ensuring all customer interactions are handled efficiently and effectively.
What we are looking for:
You may have knowledge of the home improvement and building industry, but it’s not essential as we provide full training.Showcase good planning and organisational skills, allowing you to manage tasks efficiently.You're a problem-solver with excellent communication skills, capable of building great relationships both internally and externally.A proactive, motivated individual, you're ready to embrace challenges and are keen to develop furtherGood IT and Microsoft Office knowledge
How to ApplyApply directly with your CV. Please note EqualsOne are advertising this on behalf of Conservatory Outlet Group and are not acting as recruitment agency, all applications will come directly to Conservatory Outlet Group. INDLS ....Read more...
Administration: Support the administrative tasks of the team, including diary management, booking venues for meeting and events, chasing and uploading receipts, maintaining accurate records, stationery stock checks and arrange for appropriate supplies.
Communicate with clients and prospective clients: Face-to-face and via phone/email, often providing the first point of contact with Darna Marketing: Assist in creating marketing material for Darna, including taking photographs, and uploading listings to various platforms.
Market Research: Conduct market research to stay informed about opportunities in the sector. This could include scanning relevant websites and press releases from UK. Gov, local authorities, NHS and commercial developers.Training:
Training provider
City of Westminster College, Paddington Campus
Training course
Business administrator (level 3)
Training Outcome:Could be further oppertunities to become a PM/APM.Employer Description:Darna provides project management in the regeneration industry. This includes new developments and bringing empty buildings and derelict sites back into use. The work includes residential, retail, health and open spaces.Working Hours :This will include one day a week in college, between one to two days in the office in Covent Garden or with clients (London based), and between one to two days a week working from home. The role provides the opportunity for career development.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
GENERAL ADMINISTRATION:
Providing professional, efficient and effective administrative support to a range of Young Somerset business functions including data input, minute-taking and premises/health and safety
Coordinating a range of routine and ad-hoc activities which ensure the smooth-running business operations of Young Somerset
Follow up on enquiries using the most appropriate method e.g. MS Teams, phone, email etc.
Carry out data input to identified systems, checking accuracy of data and ensuring records are complete and accurate
Proactively monitor central inboxes daily, forwarding and dealing with enquires appropriately
Make updates to content on the staff intranet site, as requested, to support staff self-service of key business information e.g. forms, templates, policies, booking processes etc.
Maintain appropriate filing and archiving systems for Young Somerset, in accordance with relevant policies and statutory requirements, including GDPR; supporting archiving, file destruction and the day-to-day organisation of files and resources
Support the development of forms, templates and staff guidance documents, following best practices and changing business or sector requirements
Prepare documents and resources
Undertake printing, photocopying and laminating as required
MEETINGS ADMINISTRATION:
Arrange bookings and hospitality for meetings and events in respect of Board, SLT and staff events/training sessions
Making enquiries and booking accommodation for practitioner interventions with children and young people
Produce agendas and minutes for a range of priority meetings, as instructed by SLT
Attend and actively participate in the Central Team meetings and Away Days, completing actions as required
Co-ordinate the use of Young Somerset meeting rooms, resources and equipment
BUSINESS OPERATIONS SUPPORT:
Work alongside the Central Team colleagues to support a number of central support functions which support the smooth-running of Young Somerset including support with:
Ordering goods and services
Supporting routine health and safety walks by recording and monitoring actions
Completing online or telephone enquiries/research to help influence wider decision-making
Administration of company vehicle checks, defects and maintenance
Project administration - updating spreadsheets, templates and drafting communication
OTHER:
Understand, adhere to and actively implement all policies and procedures of Young Somerset
Act as Ambassador for Young Somerset through proactive demonstration of organisational values in all internal and external communications
Training:Level 3 Apprenticeship Standard - Business Administrator:
Level 3 Business Administrator Standard - Knowledge, Skills and Behaviours
Level 2 Functional Skills in English, maths and ICT, if required (exemptions apply)
An initial assessment will need to take place in order to decide on the appropriate training package.
Support to develop and demonstrate technical and wider sector-related knowledge to underpin competence within the Business Administrator Apprenticeship.
On and off the job training and location to be confirmed.Training Outcome:You might move into a Business Administrator or Wellbeing Practitioner role if you prove yourself as adept in the apprenticeship.Employer Description:Young Somerset is the primary voluntary and community sector youth work organisation in Somerset and our mission is to put young people first.
We deliver a range of services that are aligned to statutory provision and support young peoples’ personal, social, economic, educational development. We are creative and innovative in dynamic ways and collaborate to strengthen our sector’s offer to deliver positive, sustainable outcomes for children, young people, their families, and their communities.
Our vision is delivered through three strands of work: Targeted Youth Support, Alternative Education Provision and Enterprise, and Mental Health and Wellbeing.
Targeted Youth Support
Supporting children and young people who have high levels of need, risk and vulnerability.
Alternative Learning Provision and Enterprise
Supporting children and young people with learning by doing, building economic, education and employability skills alongside their personal and social development.
Mental Health and Wellbeing
As Somerset’s CYP-IAPT provider, delivering Low-Intensity Cognitive Behavioural Therapy for mild-to-moderate mental health disorders.Working Hours :Monday - Friday
Shifts to be confirmed.Skills: Communication skills,IT skills,Administrative skills,Deciding and initiating action,Working with people,Relating and networking,Writing and reporting,Learning and researching,Planning and organising,Meeting agreed deadlines,Working as part of a team,Working within an office....Read more...
Assisting the Directors and Managers with administration function associated with installation works
Answering phones and greeting visitors
Liaising with customers and suppliers, via email, telephone, and letter
Check & maintain stock levels of consumables & equipment, including cable
Dealing with all company vehicles, booking in services, MOT’s, and repairs
Maintain and update spreadsheet records for Managing Director
Log service, maintenance and installation jobs on Uptick and allocate to relevant engineer
Maintain and update engineer schedule with full details of jobs, including Uptick job number, customer PO and amounts
Create job files for site staff and include all relevant information for the project
O&M Manuals to download, compile and send
Receiving all deliveries and allocating space in stores, completing delivery on sage and email Installation Manager to advise of location
Training:Business Administrator Level 3.Training Outcome:This apprenticeship offers a range of progression opportunities upon completion. Learners may choose to progress within the company, receiving pay rises or promotions over time, or they may choose to move onto a higher level apprenticeship, such as a level 4 or 5.Employer Description:AEL Systems are a well established security system installation business, they work with businesses across the northeast to deliver CCTV and installation services.Working Hours :Full-time Monday to Friday, exact working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Customer service: answering, screening, and transferring inbound calls
Account management of existing customers, ensuring excellent customer relations
Preparing customer quotes, processing, and uploading documents onto company systems
General office duties and administration
Providing administrative support to the management team as required
Performing data entry tasks related to customer orders, dispatch, etc.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with the possibility of further training in management and possible management qualifications.Employer Description:An exciting opportunity for someone looking to build a long-term, multi-skilled career with the potential to progress into a management role within a fast-growing company. In this role, you’ll be part of a supportive and friendly office team, gaining hands-on experience while providing essential support in the day-to-day management of customer accounts and general office operations. This is more than just an apprenticeship—it’s your chance to develop valuable skills, build lasting relationships, and grow with a company that values your ambition.Working Hours :Monday - Friday, 09:00 - 15:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,time management,Accuracy,Data entry skills,Managing tasks....Read more...
Greet and welcome clients as soon as they arrive in the office
Direct clients/visitors to the appropriate person and office
Answer, record and forward all incoming phone calls
Ensure reception and the office area is kept tidy and presentable at all times
Receive, sort and distribute post/deliveries daily
Maintain office security by following safety procedures and controlling access via the reception desk
Perform other receptionist duties such as filing, photocopying, faxing and anything to assist secretaries and fee earners
Dealing with petty cash
Making sure office stationery supplies is kept well stocked
Training:Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:
Possibility of a full-time position upon completion of the apprenticeship
Employer Description:Meikles SolicitorsWorking Hours :Monday to Friday (exact hours to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Your duties will include:
Liaising with internal account managersReviewing and updating driver documents/information
Completing analysis of tachograph data
Liaising with customers to request outstanding documents and data
Supporting internal account managers to develop and improve processes
Observing GDPR regulations and personal data confidentiality
General telephone and email communications
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to work towards a professional qualification in Transport Management.Employer Description:Plumwood Ltd are a transport consultancy for LGV operators, helping them stay legal and compliant.Working Hours :Monday - Friday 8.30am - 3:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
We are on the lookout for an amazing Apprentice Client Services Executive to join our busy team in Basingstoke. The role is varied and would suit someone with an interest in Customer Services and Business Administration. The ACSE will initially support the current CSE team with adhoc duties and, with ongoing training and support be responsible for organising the production and delivery of various print campaigns. The job will involve guiding our clients through the entire production process, liaising between them and our supply chain on artwork approval, production, and delivery. The successful candidate will be the first point of contact throughout the production process, and we are looking for someone who is fully customer-centric, who cares about delivering a fantastic client experience. Applicants will need to be able to demonstrate they can work well under pressure, being able to prioritise many tasks effectively. A keen eye for detail is a must, and you should feel comfortable talking to people at all levels within an organisation.
No experience necessary as full training will be given
Key responsibilities
Project Management of Print Campaigns
Creating Purchase Orders, Order Confirmations and Invoices
Updating and maintaining the CRM with up-to-date project notes
Communicating with clients and suppliers through phone and email
Prioritisation of tasks
Asking for feedback on completed jobs
Reporting to the CS Manager
Training:Level 3 Business Administrator apprenticeship. Training will take place at the employer's site, with the business trainer going to the site.
The apprentice will have monthly meetings with their business trainer where they will be assessed through both practical training and assessment at work.Training Outcome:This apprenticeship can lead to further career opportunities such as management or senior support roles.Employer Description:Clone is an independent, full-service marketing services agency intent on creating impact for you and your brand. Our expertise and experience allow us to produce the courageous, creative solutions that modern brands require.Working Hours :Your normal hours of work are 40 per week (excluding unpaid breaks). Your normal pattern of work will be Monday to Friday 9.00 a.m. – 5.30 p.m. or as advised by your Line Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Professional telephone manner,Polite....Read more...
Filing
Inputting information onto spreadsheet
Answering the phone, directing callers, taking messages
Photocopying
Answering ang logging emails
Ordering parts
Maintaining databases and files
Organising project files
Keeping calendars up to date
Communicating frequently by phone with clients, employees and subcontractors
Training:Business Administrator Level 3.
This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will attend monthly online tutorials and have regular visits with your training specialist in your place of work.
We also offer 4 trips across the academic year, which have a direct relationship to the topic covered within the apprenticeship. These trips are a great way to experience different business models and to work with other apprentices, sharing good practice along the way. You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Full-time employment upon successfully completing apprenticeship.Employer Description:Neil Shacklocks Plumbing and Heating Contractors Limited are specialists in all aspects of Plumbing, Heating, Electrical and Renewable Contracting and servicing both the commercial and domestic markets with over 55 years experienceWorking Hours :Monday to Friday 9am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Logical,Team working,Initiative....Read more...
Researching information and assisting in the preparation of health and safety briefings and materials.
Supporting with the development of health and safety documentation such as risk assessments, CDM documentation.
Plan and record meetings minutes.
Answering phone calls and providing assistance to clients.
Organise and manage company events.
Understands relevant regulations, policies, and business fundamentals.
Maintain accurate records / documentation associated with your work.
Represent the company in all dealings with clients and others you may come across in your role.
Adhere to all organisation's policies and procedures.
Involvement in organisation's social value and community engagement initiatives.
Take payments as well as making payments / record transactions.
Individually manage a project and report to management .
Take charge of training staff and updating processes.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Day release at Middlesbrough College.
Training Outcome:
Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available.
Employer Description:A&N Safety Consultants Limited was founded in early 2021 by Abigail Allick and Andrea Nicholls, two skilled professionals with complementary expertise. Abigail specialises in construction-related health and safety, leveraging her deep industry knowledge to support clients in this sector. Andrea, on the other hand, focuses on expanding the firm’s footprint in the renewables sector. Andrea also provides support to organisations seeking health and safety accreditations, she can bring a unique legal perspective to the support she offers due to her previous legal studies.Working Hours :Monday - Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
General Warehouse Administrator – Doncaster Region – Permanent – £28,000 per annumOur client, who has a new warehouse facility in Doncaster DN11, is seeking to recruit three skilled warehouse administrators to join their innovative and dynamic team. This pivotal role involves providing administrative support across various departments within a busy distribution environment, including managing invoicing, proof of deliveries (PODs), consignment oversight, and ensuring adherence to health and safety protocols.Key Responsibilities: - Assist the Operations Manager and Shift Managers with various administrative tasks as needed. - Update and maintain records, reports, and operational data. - Support project work and data retrieval requests. - Handle general office duties such as filing, data entry, and correspondence. - Manage the inventory of office supplies, including stationery and multimedia equipment, ensuring efficient office operations. - Contribute to achieving and communicating the company’s operational targets when applicable. - Collaborate with the Finance team to process and generate accurate invoices for customer orders. - Verify and manage PODs, ensuring all records remain current. - Maintain organized documentation for all consignments. - Facilitate effective communication between warehouse teams and office personnel. - Ensure proper maintenance of all health and safety-related administrative records. - Assist management in upholding compliance with company health and safety policies. - Help report and log any incidents or compliance issues. - Provide support in the warehouse as necessary. Required Skills and Experience: - Previous experience in a warehouse, logistics, or distribution environment in an administrative capacity is essential. - Excellent organizational skills. - Proficient in Microsoft Office (Excel, Word, Outlook) and warehouse management systems. - Exceptional attention to detail and accuracy. - Strong communication and customer service abilities. - A proactive team player with the capability to multitask and demonstrate flexibility in a warehouse setting. - Ability to thrive in a fast-paced environment and meet tight deadlines.If you believe your skills and experience align well with this opportunity, please click apply!....Read more...
We’re looking for a motivated and enthusiastic Training and Business Administrator Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in administration, training support, and reception duties while working towards a Level 3 Business Administrator Apprenticeship.
You’ll be a key part of the team, helping to organise training sessions, support with day-to-day office administration, and welcome visitors at reception. No two days will be the same, and you’ll develop a wide range of skills to support your future career.
What You’ll Do
Support the coordination of training sessions and workshops
Provide general administrative support, including managing records and documents
Greet visitors, answer calls, and manage reception duties
Help with diary management, booking venues, and preparing resources
Assist with data entry, post, and other office tasks
Take on other reasonable duties to support the business and your development
What We’re Looking For
A positive attitude and willingness to learn
Strong communication and organisational skills
Good IT skills (Microsoft Office)
Friendly, professional, and approachable
Able to work well in a team and independently
What You’ll Get
A nationally recognised apprenticeship qualification
Hands-on experience in training, business admin, and reception
Ongoing support and mentoring
Great opportunities for progression after your apprenticeship
If you’re organised, friendly, and ready to start your career in administration, we’d love to hear from you!
This post is subject to a [Disclosure and Barring Service (DBS) check / relevant background check – adjust as appropriate]. Applicants are required to declare any unspent convictions under the Rehabilitation of Offenders Act 1974. A criminal conviction will not necessarily prevent you from being employed. Each case will be considered on its own merits in line with our safeguarding and recruitment policies.Training:Training will be provided by Runshaw College.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Completing this apprenticeship will provide a strong foundation for a career in business administration, training coordination, or office management. Successful apprentices may have the opportunity to:
Progress into a permanent administrative or training role within the organisation
Gain further qualifications or specialist training in areas such as business administration, HR, or project support
Develop transferable skills such as organisation, communication, and customer service that are highly valued across many sectors
Explore career pathways into management, operations, or other professional support roles
This role is an excellent stepping stone for anyone looking to build a long-term career in administration or business support while gaining practical experience and recognised qualifications.Employer Description:SME specialising in education, residential childcare and fostering. Located in Chorley. Secondary office in Midlands, we operate across Midland, west midland and North westWorking Hours :Monday to Friday
9am- 5pm with a 30 minute lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The tasks that the apprentice will be dealing with include, but won’t be limited to:
Maintain accurate property records and contribute to asset management
Handle enquiries from tenants and other officers by telephone or email regarding boundary disputes, invoices, land ownership, licence renewals, drainage etc.
Type up instructions to Legal Services for general enquiries including lease matters, licence renewals, licence to alter etc.
Review licences and leases to answer simple queries regarding responsibility and consent to works
Raise requisitions instructing Financial Services to create invoices for rent, service charges, building insurance etc.
Collate data from the Asset Register to assist with responding to FOI requests
Training:
Business Administrator Level 3
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:The successful candidate will be eligible to apply for internal vacancies that are advertised at the Council.
Also, a good knowledge of Corporate Asset Management can follow several career paths depending on interests and qualifications. Typical progressions routes may include Estate Surveyor, Estate Manager, Facilities Management, Project Management etc. Employer Description:Harborough District Council (HDC) is a small rural based Local Authority the main office is based in Market Harborough. The role of HDC is to support the residents of the district. The Council supports the residents of the whole 240 square miles with waste management, planning, housing, council tax, Leisure services as well as running elections and electoral registration.Working Hours :Monday - Friday: 9am - 5pm (with a 30-minute unpaid lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Take responsibility for the smooth processing and tracking of administrative tasks
Ensure accurate updating of CRM system
Prepare and process new business submissions, confidently using different processes and monitoring through to completion
Issue Letters of Authority and check information received
Complete ID checks
Prepare and issue client review packs
Use full range of available software, including but not limited to Microsoft Office, Professional Adviser, BAT
Respond to client enquiries in a timely manner
Keep up to date with changes that affect your role and adapt processes and procedures accordingly
Interact and work closely with the rest of the support team to ensure a consistent approach
Liaise with Clients, IFAs, Professional Intermediaries and Providers
Be fully prepared to undertake any project work or ad hoc tasks required, taking ownership of the end-to-end process and outcomes
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
Training Outcome:
We actively promote talent internally and encourage employees to build a career with us
Full support available to progress with relevant financial services qualifications
Employer Description:Adanac Financial Services was established in 2002. Its foundations are built on demand for a firm that understands and specialises in the needs of solicitors, accountants and and their clients as well as providing high quality and bespoke independent financial advice to our private and business clients.
We provide a comprehensive range of advice across Pensions, Investments, Protection and Tax planning.
Promoting a friendly culture based around working together to achieve the best results. Along with promoting talent internally we actively encourage employees to build a career with us.Working Hours :Monday - Friday, 09:00 - 17:00, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
· Sales order processing
· Liaise promptly with Credit Control with respect to accounts and orders blocked
· Proactive approach to ensure customers are kept up to date on order status and to find resolutions to customer issues and resolve in a timely manner
· Maintain Customer Price Lists
· Be the main, front-line point of contact for all customers by phone/email and to take full ownership for orders/queries through to resolution
· Be responsible for the resolution of all queries/credits and goods returns
· Participate in product and system training as required
· Producing sales reports for both internal and external contacts
· Support the Project Managers with aspects of customer serviceTraining:Level 3 Business Administrator apprenticeship standard:
Training delivered remotely by Starting Off
6 hours a week within working hours to focus on the apprenticeship training
Team/Zoom learning
OneFile online learning system
Training Outcome:Potential permanent position available upon successful completion of the apprenticeshipEmployer Description:They are a leading manufacturer of high security locking systems for doors and windows. Building component manufacturers, security professionals, architects, builders, and users all over the world value the robust and innovative technology.Working Hours :Monday - Thursday 8.30am to 5pm with a half an hour break and Fridays 8.30am to 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
Posting news of events and funding opportunities on CV website
Supporting organisations with a lack of capacity to upload their details and activities to the OG website
Approving new users
Checking new content uploaded by external organisations
Helping to upload new information to both websites and make existing information more accessible
To monitor the OurGateshead inbox
To promote the use of OurGateshead to organisations and residents
Collect and analyse user data for OurGateshead to inform future development and provide reports on current usage
To gain a basic understanding of the operating system underlying both websites
To collect and input data to our CRM system, including membership applications, to ensure the information it contains is accurate and up to date
Using our CRM system, support the Support and Development Coordinator and others to produce accurate data collection, analysis and reporting of:
Connected Voice’s members and other organisations working in the area
Connected Voice’s work with organisations and partners
Trends and issues affecting the VCSE sector
To gain a basic understanding of the systems administration tasks of the CRM system
Work across and contribute to the Support and Development
Team to understand and share best practice to maximise support for the VCSE sector
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Progression for the right candidate
Employer Description:At Connected Voice we’re passionate about improving the quality of life across our local communities and working towards a fairer future for all.
Our Support and Development team supports charities, community organisations and social enterprises to make a positive difference in their communities. We’ve been helping to establish and run successful charities and projects in Newcastle and Gateshead since 1929 so there’s very little we don’t know about how to turn a good idea into a thriving project.Working Hours :Monday - Thursday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Analytical skills....Read more...
Key elements such as data entry, system filing, Data research, reporting, supporting with ESG records, research whilst learning on the job and studying, will ensure no two days are the same
As a Marketing and Business Development Administrator, you will play a crucial role in supporting our marketing and business development efforts. You will work closely with the marketing and business development team to assist with various initiatives aimed at expanding our brand presence, generating leads, and driving business goals.
Key Responsibilities
Marketing Support:
Coordinate the creation of marketing materials, including brochures, presentations, and digital content.
Support social media accounts and contribute to content creation and scheduling.
Conduct market research and analysis to identify trends, competitors, and opportunities.
Support the planning and attend events, trade shows, and promotional activities.
Support the Estimating Department in preparing quality response information for tender submissions.
Business Development Assistance:
Assist in identifying potential business opportunities and partners.
Research and compile prospect lists for outreach and relationship-building.
Support the preparation of proposals, presentations, and other business development materials.
Assist in maintaining customer, contact and project data and tracking leads and opportunities.
Coordinate meetings, calls, and follow-ups with clients and prospects.
Administrative Duties:
Provide general administrative support to the marketing and business development team.
Manage calendars, schedules, and appointments for team members.
Prepare and organise documents, reports, tenders and presentations as needed.
Training Outcome:Prospect of a permanent role to the right candidate at the end of their apprenticeship, provided you are happy in the role, have developed well, and are able to carry out their responsibilities confidently and competentlyEmployer Description:Sunninghill Construction is an established building contractor working in the education, commercial & industrial, residential and community & leisure sectors. Originally formed in 1974 and the company was originally based in Hove, East Sussex, at which time most of the work undertaken was the construction of new local authority housing. As the company became established, work was secured throughout all major sectors.
To expand the geographical area, in 1983 we moved to Haywards Heath, and to our larger purpose-built offices in Boltro Road in 1989. The company is financially secure with a highly competent management team and a willing and enthusiastic workforce.Working Hours :36 hours per week - Monday to Thursday, 8.30 am to 5 pm (1 hour lunch) and 6 additional hours for study.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Initiative,Multi-Tasker,Adaptable,Flexible....Read more...
Accuracy, attention to detail and a problem-solving ethos are paramount to ensure all sales opportunities are identified and that our agents have successful pipelines. The successful candidate will be a proactive, confident individual with the ability to prioritise their own workload and add value for business in every record they work on.
What will the apprentice be doing?
Offer accurate and consistent appraisal of bookings for Sales Meetings.
Enhance customer records (adding meters, ecoes/xoserve checks, credit safe, company's house etc.).
Supporting the Sales management team by providing feedback on all aspects of quality, including voice files, adherence to the script, company policy and CRM Administration for all agents.
Screen & provide relevant voice files for training sessions for the Sales Managers.
Assist with investigating and resolving administrational errors made by agents.
Providing feedback to our in-house software development team on ideas for CRM development with a focus on efficiency and user experience.
Applying rules to data sets to identify missed opportunities, set customer callbacks for the team.
Pipeline administration.
Preparation of training materials.
Working with facilities to organise incentives and team events.
General administrative support across the department with ad hoc duties as and when required.
Communicate clearly with senior members of staff.
To uphold the company values in all aspects of your work and day-to-day interactions.
Contacting suppliers/partners to obtain relative information required via email and phone call.
Training:Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision-making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon the completion of the apprenticeship. Employer Description:“Small but perfectly formed” a small team with inexcess of 25 years of experience in business energy, our knowledge provides us the power to provide invaluable advice in the sector. We have the ability to negotiate and secure energy contracts to provide piece of mind even in the most volatile markets.Working Hours :Monday - Friday (exact hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Supporting the administrative function of the team, you will provide an administrative and client support service to clients in an accurate and timely manner. You’ll manage customer, system and office administration processes and procedures. You’ll contribute to the creation of a professional environment focused on providing excellence in quality, efficiency and service to customers.
You will learn:
Renewals – following the renewals process from start to finish (sending letters, sending terms to advisor, running quote tables, requesting discount, ensuring compliance)
Supporting the business with rate review information and data refreshes
Deal with general admin (calls, emails, quotes, invoices, P11D’s, claims, membership changes, post etc)
Maintain accurate client records, track key deadlines and ensure documentation is prepared in line with FCA requirements and internal quality standards
Collaborate with advisors and senior management to support client relationship management and business operations
Training other team members on processes and procedures where required
Supporting the business with other ad hoc projects as they might arise in a small, growing business
Compiling renewal and switch management information for reporting to the business
Person Specification
Be able to deal effectively with a range of different tasks and projects
Be able to prioritise workload
Be able to work as part of a team but also use own initiative when needed
Experience in developing and managing customer administration processes and procedures
Experience of maintaining databases
GCSE English and Maths A-C or 9-5
Great at building and maintaining relationships
Professionalism
Time management skills
Attention to detail
MS Office
Confident in hosting video/face-to-face meetings with clients
Self-motivated
Analytical
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:As your skills and knowledge develop, on successful completion of your apprenticeship, you will have the opportunity to progress into a permanent, progressive role within the team. Previous apprentices have gone far within the company and rest assured, you’ll be encouraged to develop and reach your full potential.Employer Description:Operating from new and modern offices, Excellect offer an empowering environment where you’ll have the opportunity to learn, make a difference and most importantly have fun. Expect competitive salaries and benefits after 6 months, lots of regular team activities arranged by their sports and social committee and none of the usual corporate kowtowing. Benefits include:
• Health Cash Plan
• Group Critical Illness
• Group Life Assurance
• Employee Assistance Programme
• Access to Health Assessments, allergy testing and holiday discounts
• Cycle to work
• Birthday leave
• Christmas shopping leave
• Christmas shutdown leave
• Sports and Social quarterly budget
• Free parking spaces within a car park (if anyone enquires)
• Private Medical Insurance
• Travel InsuranceWorking Hours :Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Operations
Manage monthly contracts of business services – e.g. pest control, sanitary bins, secure document disposal, cleaners and utilities
Ensure all building insurance, safety and maintenance documentation is up to date, is correctly stored & archived
Maintain register of all subscriptions & contracts held
Review and order consumables (coffee, milk, drinks, fruit)
Take responsibility for ensuring fruit is distributed throughout the building, taking a pro-active approach to keeping the coffee machine and drinks fridges fully stocked
Review & order various supplies that the business requires
Administrate changes in-line with ISO 27001 requirements put forward by the IT team
Coordinating facilities and maintain company carbon off-setting
Work with the IT and Environmental team to instill a recycling culture.
Maintain and stock the creative cutting room & printing facilities
Assisting the Head of Studio with co-ordinating the relevant people to undertake wider business needs such as planning and organising of builders and maintenance
Health, Safety and Wellbeing
Complete a daily health, safety and well-being walk around of the building checking everything is safe, free from hazards, and in working order; including fire exits, trip hazards, working door handles, hand dryers, light bulbs, coffee machine, etc.
Monitor the cleanliness of the building and kitchen facilities, identifying needs, feeding back any issues to the relevant person including further cleaning opportunities, actively cleaning and tidying when required
Keep all cupboards organised, stocked, tidy and safe
Support relevant people where necessary with updating and enacting policies & procedures for Drummond Central
Monitor adherence to health & safety / COSSH / fire safety
Monitor and maintain internal data bases for accident and incident reporting and safeguarding logs
Book in annual works to be carried out – e.g. PAT testing, air-con servicing, fire alarm servicing, intruder alarm servicing
Adding value to DC, making it a welcoming and supportive place to work
Client Experience
Take ownership for client and visitor experiences, ensuring communal and client areas are tidy, prepared, and fully stocked
Play an active and involved customer services role with clients, including meeting and greeting, and preparing drinks where required
Maintain, tidy, and re-stock meeting rooms, client areas, and all communal areas
On a daily basis, ensure meeting room tech is in place, set up and in working order
Be on hand to help tidy up meeting rooms following client meetings
Maintaining a schedule for parking
Attend agency and industry entertainment events, sometimes outside of core working hours.
Are a positive representative of Drummond Central at all times
General Admin
Book travel and accommodation for various members of the team
Maintain and order office supplies including stationery
Organising food, refreshments, and beverage for meetings when required
Assisting with commercial administration
Review operational and supply chain performance
Assist with employee inductions and onboarding experience
Liaise with each department to understand their weekly, monthly needs and where support can be provided
Maintain records in the company storage facility
Populate employee calendars with key events
Work closely with the Central operations team
Assist with maintenance of external storage unit when required
Manage DC email inbox for queries and applications
Ad hoc tasks as and when required
Training:Training will take place in the workplace, no travelling will be required. Webinars with the apprenticeship training provider will take place every 2 weeks.Training Outcome:Apprenticeships can progress into a Business Administrator role.Employer Description:We are a creative agency, whether developing strategies, building brands, creating big ideas or delivering assets, our multi-talented team tackle every project in the same way — with confidence, enthusiasm, and a fighting spirit.Working Hours :Monday to Friday, 9.00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
