As an apprentice in our contract support team, your role will be key to delivering exceptional customer service. You’ll develop strong communication skills and attention to detail while supporting both internal teams and clients including:
Building strong relationships with external clients and the internal team, ensuring an outstanding customer experience through clear and professional communication by phone and email.
Respond promptly to enquiries from customers, Account Managers, and Engineers, making sure everything is handled within set timescales.
Regularly meet with your Team Leader for 1:1 sessions focused on your personal development, progress on business objectives, and ongoing training.
Ensure all communications, documentation, and transactions meet company guidelines and regulatory requirements.
Carry out any ad hoc tasks assigned by your Team Leader, giving you exposure to different areas of the business.
Training:The training will be ongoing and mainly office-based, with regular support from experienced mentors to guide you throughout the scheme. Training will take place at our main office, where you’ll get hands-on learning alongside your day-to-day work. Depending on the schedule, training sessions will happen regularly—usually weekly or biweekly—to help you develop your skills step-by-step while you gain real workplace experience.
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:Strong possibility of full-time employment once apprenticeship is completed, further training and career progression.Employer Description:Lancer Scott was established in 1996 and operates across the maintenance, repair, project, and construction sectors. We deliver services to both public and private sector clients, working within housing and commercial markets. The company remains independently owned and is managed by its original founders, supported by a board of directors with expertise spanning various industries. This diverse leadership enables us to offer tailored, high-quality services that meet the specific needs of our clients.Working Hours :40 Hours, Monday to Friday (8.00am to 5.00pm, 1 hour lunchbreak).
20 days holiday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Reliable,Punctual....Read more...
You’ll be joining our Customer Safety team as an Administration Apprentice, supporting the delivery of compliance and safety programmes that keep our customers safe. This role offers hands-on experience across our key compliance areas Gas, Electrical, Water Hygiene, Fire, Asbestos, and Lifts, collective known as "The Big 6.” You’ll work alongside experienced professionals, learning how we manage safety contracts, analyse data, and support projects across our homes.
What you will be doing (with support & training):
Providing administrative support to Strategic Managers, Contract Delivery Officers, and Technical Officers across the Big 6 compliance areas
Helping co-ordinate contractor activity including appointment bookings, letter generation, and follow-ups
Updating internal systems and databases such as our CRM QL, SharePoint, and compliance trackers with key contract, customer and safety data
Supporting with meeting organisation, agenda setting, and minute-taking
Assisting in the preparation and distribution of reports, presentations, and compliance packs
Handling day-to-day queries from internal teams and external partners in a professional and helpful manner
Supporting access coordination, scheduling, and customer liaison activities
Helping to maintain accurate digital records for audits, certifications, and safety documentation
Participating in team meetings, site visits, and project activity across the department
Reflecting on your learning and completing all apprenticeship-related assignments and activities
Training:
Business Administrator Level 3
Functional skills in maths and English level 2, if required
Internal and external training opportunities
Training Outcome:Here at Great Places Housing group we are passionate to support your career development and will provide the successful individual with a range of skills and experience to develop a strong career within social housing.Employer Description:Great Places Housing Group is a modern, forward-looking profit-for-purpose organisation. Our vision is to create great homes in great communities, which would not be achievable without the great people in Great Places’ workforce. Whilst social purpose is very much at the core of what we do, we balance this responsibly with a commercial perspective to ensure our vision is sustainable in the longer term.Working Hours :Monday - Friday, working either 8.00am to 4.00pm or 9.00am to 5.00pm. Will be discussed on interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Act as the first point of contact for new client enquiries, either via phone, email, or in person. Provide a professional and welcoming experience for potential clients
Accurately open new client files, ensuring that all necessary documentation is obtained, processed, and properly stored in line with the department’s procedures
Provide adhoc secretarial duties, including managing calendars, scheduling appointments, and assisting with the preparation of legal documents and correspondence
Assist with managing and responding to client queries, maintaining regular communication and ensuring a high level of client satisfaction
Assist with general administrative tasks as needed, including data entry, filing, and document management
Skills and qualifications (desirable):
Previous experience in a legal or administrative role, ideally within conveyancing, is desirable but not essential
Strong communication skills, both written and verbal
Excellent organisational skills with the ability to manage multiple tasks and prioritise effectively
High level of attention to detail and accuracy
Proficient in Microsoft Office
A proactive and professional approach to work with a strong client-focused attitude
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get theopportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
Processes
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship.Employer Description:Macks Solicitors was founded in 1995, initially as specialist Personal Injury lawyers, particularly serious, life-altering accident claims and related solicitors’ negligence claims. We still have a thriving team of Personal Injury solicitors but as our reputation has grown, so has our strength and our breadth of legal services. Over the past 25 years, we’ve brought together a truly exceptional team of lawyers, support staff and business professionals who, between them, have all of the skills, knowledge and experience necessary to provide a truly complete legal service.Working Hours :Monday - Friday (exact hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
In your new role as Health and Safety Apprentice, you will be responsible for providing administration and facilities support to the engineering teams and directors. You will be an integral part of the team and be able to work on your own initiative and demonstrate a proactive approach.
Key responsibilities are:
Supporting the completion of H&S accreditation
Support the preparation of corporate governance papers
Help maintain our external ISO accreditations standards
Respond to supplier CDM requests
Provide H&S support including monitoring DSE assessments are completed
Answer combined liability requests
Submit sub consultant questionnaires
Support with monitoring of compliance, both wellbeing and operational
Document production and formatting
Uploading and downloading documents via a range of systems
Printing, binding, copying, scanning, folding, filing and shredding
Providing administration support
Organising client meetings and team meetings and events
Travel arrangements; hotels, train tickets, flights
Answering phone calls, taking messages and filtering as appropriate
Reception Cover
Ad-hoc tasks as required
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with CPW and possible management qualifications.Employer Description:We’re a friendly team intent on bringing sustainable buildings to life through design. We relish working collaboratively with our clients to solve their biggest problems. Our business is a family, where each person plays an important role in the day-to-day operation which contribute to its success. Staff well-being is our top priority. We are invested in our people; we strive to ensure that each member of our staff is fulfilled to be the best they can be. Ultimately, Our People are our Power.Working Hours :Flexible working over 5 days a week to 36.25 hours. 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Initiative,Good written & verbal skills,Time Management Skills,Data Entry Skills,Manages priorities,Managing different tasks,Ability to multi-task,Exercises proactivity,good judgement,Builds positive relationships,Tasks to high standard....Read more...
Person Specification
The ideal candidate for the Administrator role will love organising files, records, equipment, and people – someone who pays attention to detail and enjoys a varied workload. They will be an able communicator both in person, on the phone and over email and an energetic and motivated organiser. They will be able to work to deadlines and be a confident first point of contact for the organisation.
The key responsibilities are:
Organisational administration
To support the management of robust office systems including sourcing and co-ordination of physical resources and digital filing
To support both organisations with financial administration, keeping invoice and credit card logs, soliciting the relevant paperwork from new suppliers, recording transactions on the accounting system, arranging payments, producing reports and bank reconciliation
To provide administrative support, helping to arrange accommodation, travel and other arrangements as part of event delivery
To deal with general enquiries via phone/person/email
To organise appropriate venues for meetings, order catering when required and ensure rooms and equipment are prepared
To support the taking of minutes for a range of meetings
Monitoring and evaluation documentation
To provide support for events and projects with a particular focus on collating monitoring and evaluation from participants, or funded projects ensuring evaluation sheets are distributed, collected and inputted to the relevant systems
To support work in partnership with key delivery providers, partners and agencies, to disseminate and collate monitoring and evaluation documentation
To help maintain effective digital filing systems to support reporting back to funders
To work with the project evaluators sending them information from our projects they need
Database management
To collate and update databases for activities and finances
To input monitoring data from activities into spreadsheets and or funders monitoring systems for reporting
To help input data to a database framework that enables us to extract information quickly and effectively enabling us to target the relevant people for different events and company communications
Cultural partnership, volunteers and residents’ communication
To send out information to cultural partnership members, volunteers and residents, updating them on activities and promoting opportunities for engagement
To support the administration around commission applications.
To put events on Eventbrite and monitor sign ups
Arrange meetings and co-ordinate the scheduling of meetings, volunteer gatherings as well as booking participants into project delivery
To help recruit and welcome new members, volunteers and residents
To help collect the monitoring data for the Place partnership programme and input into relevant systems
Training:Standard & level
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.??
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for your English and maths and for any additional needs that you make us aware of.Training Outcome:Contract: Full time, Fixed Term Contract for 2 years.Employer Description:Funded by Arts Council England, LeftCoast delivers Blackpool’s Creative People and Places programme, empowering more residents to discover, choose, and actively engage with the creativity and culture available in their local towns and neighbourhoods. LeftCoast supports everyone involved in its projects to foster a stronger sense of well-being and connection to their communities. By working closely with individuals, community groups, and organisations. LeftCoast aims to inspire positive change and enhance civic life across Blackpool’s neighbourhoods.Working Hours :Working Hours: Generally, 9.00am - 5.00pm. However, some unsociable working hours will be required for events/festivals, with advance notice given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
To carry out sales order entry processes
To ensure accurate and timely execution of sales order entry processes
Inbound call handling and telesales calls
To highlight sales order/supplier delivery and stock availability conflicts where appropriate
Liaise with suppliers to ensure on-time delivery
Ordering and raising purchase orders via the MRP System, ensuring timely, cost-effective delivery
Understanding and working with technical products
Raising invoices and liaising with the Stores department on shipments
Communicate with couriers/freight forwarders booking collections and despatches
Collect, issue and distribute incoming and outgoing project documentation within pre-agreed timeframes
Compile and submit data booklets and manuals to the customer.
Follow up on all outstanding documents from sub-suppliers
Support the team with documentation for sales orders i.e. certificate of conformity or material certificates
To provide general administration support to all areas of the business as and when required
Ensure personal compliance with all Company Health and Safety requirements
Ensure personal compliance and promotion of the Company’s Equal Opportunities and Dignity at Work policies
Ensure personal compliance with the Company’s Bribery policy
Proactively seek professional development opportunities
Undertake other duties as requested by a senior member of staff
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 9 am till 4 pm with a 60-minute lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Computer literate....Read more...
As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following:
· Preparing letters and documentation in line with business requirements and specifications;
· Recording data and creating reporting documents using Microsoft Excel;
· Communication management across all departments via emails, phone calls, teams, face to face meetings;
· Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures;
· Provide administrative support to all departments such as Marketing, Purchasing, Quality, Stores and Production as required;
· Analysing data and working with marketing to boost Employer Branding within the area;
· Adopting a friendly, professional and customer focused service to all stakeholders;
· Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff;
· Potential project management with opportunities to potentially lead the projects.
You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Cinch will be highly competitive, so do not miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Further and higher skill development within the business. A lifelong career with Cinch Connectors Ltd.Employer Description:Cinch Connectivity Solutions has established itself as a global leader in interconnect solutions, delivering products engineered for the toughest environments in the Military, Aerospace, and Industrial sectors. With a relentless focus on innovation, Cinch has expanded its capabilities through key acquisitions like Fibreco Limited and Array Connector, enhancing its range of connectors and optical products.
Throughout its history, Cinch has achieved notable milestones, including supplying connectors to leading commercial aircrafts in the 1960s and contributing to early U.S. space programs. Today, Cinch boasts over 80 patents, 8 global manufacturing facilities, and 43 distribution channels, continually pushing the boundaries of technology and developing solutions that shape the future.Working Hours :Monday-Friday
Hours to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Some knowledge of Microsoft,Ability to prioritise workload,Knowledge of Data Protection,Time management,Work under pressure,some knowledge of CRM Systems....Read more...
Administrative Duties:
Ensure that the reception area is welcoming, tidy and project a professional image
Greet and welcome all visitors to the school including parents, students and staff, providing a helpful and proactive service always ensuring all enquiries are dealt with in an efficient, professional, friendly and caring manner ensuring the smooth running of reception
Acting as first point of contact for the school. Answer telephone queries in a polite, professional, friendly and caring manner
To include receiving and transferring calls, announcing callers, taking messages and ensuring that they are passed on via email
Receive visitors and deliveries/goods, and deal with any associated administration (security badges, signing delivery notes, informing staff of deliveries)
To arrange any hospitality requirements and meeting room facilities as and when directed
To contact parents / legal guardians regarding; truanting or excluded pupils; asking for the collection of sick pupils on the behalf of other staff
To work as an essential member of the Administration Team, taking responsibility for providing first class administration to support to the school
Ensuring all administration tasks are completed with accuracy and in a timely manner whilst maintaining an accurate and structured college filing system on and offline
Data entry and production of basic reports
To photocopy documents and materials as directed
To record and sign visitors and pupils in and out of the school Issue visitor passes where necessary
Telephone 999 for ambulance and/ or police attendance when requested in an emergency situation
Support maintenance of reprographics equipment
Using appropriate IT software packages for the production of school publications and documentation
Support for the School:
All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of raising pupil achievement and effective team working. This includes covering reception at times of high levels of activity, staff absence or lunch cover
Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person
Contribute to the overall ethos/work/aims of the school
Participate in training, other learning activities and performance development as required
Attend and participate in meetings as required
Training:
You will be required to attend classes at Kidderminster College one day a week to achieve the Level 3 Business Administrator Apprenticeship Standard qualification
Training Outcome:
Admin Assistant/ Receptionist
Employer Description:Redhill School is a thriving and successful school where rich tradition and exciting innovation are encouraged in equal measure. We value each and everyone of our pupils and they are the very centre of all that we do.
By recognising their unique needs and aspirations, providing equal opportunities and a caring environment, our pupils are able to flourish and achieve their best.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Problem solving skills,Friendly,Flexibility,Time-keeping,Listening skills,Computer literacy....Read more...
You will answer enquiries and provide basic guidance in accordance with policies and processes. Help ensure that data and personal records are kept up to date, accurate and confidential, supporting all functions by taking notes at meetings, creating reports for colleagues and managers.
Provide a range of business administration support to the teams, utilising MS Office software and a range of in-house systems, flexibly responding to changing day-to-day demands
Receive and respond to colleagues and manager queries and request in relation to L&D, HR and Management Information (MI)
Provide administrative support to a range of meetings, including, for example, organising venues, contacting delegates, sending out pre-meeting information. Input relevant data onto a range of systems ensuring accurate and confidential maintenance of business records
Proactively support initiatives to develop the business and generate income
Develop skills to enable prioritisation of work, and the production of accurate work within deadlines
Act as an ambassador for apprenticeships within the business both internally and externally and representing us where appropriate at external events
Work at all times to health and safety regulations and policies in order to maintain a safe working environment
Work well with colleagues, commence work promptly each day and complete all work to a satisfactory standard
Report to supervisor any additional work that is needed to complete a job to the required standard
Maintain the businesses reputation for great customer service through actions/conduct
Actively support the businesses commitment to Equalities and Diversity
Ensure that NVQ course work is delivered on time and diligently to fulfil the requirements of the course
Undertake any other appropriate duties required by management
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
CIPD Level 3, HR Assistant/ L&D Assistants/
CIPD level 5, HR Advisor, Recruitment Specialist
Employer Description:At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Keen to learn,develop skills,Experience of Microsoft Office,Strong team-work ethos,Able to prioritise work,achieve deadlines,work flexibly,Must be confidential....Read more...
We are a growing EdTech company specialising in providing HR services and software to schools and Multi Academy Trusts. Based in Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast-growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Working with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods, including using Excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project-based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our boardroom for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology.Helping over 1,800 schools and trusts hire,manage and support their most important asset with clarity and confidence every day.Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers,cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Onboarding:
To administer the background screening process and to liaise with new joiners regarding the onboarding process, progress and agreed start dates
To ensure IT equipment is set up and ready for the new joiner’s first day
To add new joiners to all people team systems
To carry out new joiner inductions
Offboarding:
To process leavers, including drafting resignation acknowledgement and leaver letters
To administer the exit interview process on the people team system
Employee Relations:
To administer and monitor the probation process
To draft variation to terms and conditions of employment letters, for example salary, job title or team change
To be the first line of response for people team queries, escalating to team members as required
Systems and Management Information:
To be responsible for the people team inbox, escalating emails to team members as required
To be an administrator of the people team system and provide support and training to employees on using the system
To maintain the employee folders on the people team shared drive; ensuring they are kept up to date
Recruitment and selection:
To support hiring managers by posting job adverts to Downing’s LinkedIn page and website, and collating responses
To provide administrative support to the candidate testing process
To support work experience and intern onboarding processes
Talent Development:
To manage incoming training requests from employees; ensuring approvals are in place before training is booked
To keep the learning and development tracker UpToDate
To book sessions and facilities for group training sessions
General:
To support the wider people team in project work
To act as an ambassador for Downing’s values, and to always behave in a respectful and professional manner
Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD.
The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.Training Outcome:The Downing People Team is a small team, which means we work very closely together and share knowledge. The People Operations Assistant will be a key member of the team and will be exposed to the full lifecycle of the HR agenda. This is a great opportunity to become a well-rounded HR professional. Further opportunities within Downing will be dependent upon team structure and available roles at the relevant time. The opportunity to study for the Level 5 apprentice will be considered.Employer Description:Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment.
For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society.
From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious.
Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates.
As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world.
Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Proficient in Word and Excel,Experience in customer service,Flexibility,Process Orientated....Read more...
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
