Purchasing Manager Jobs Found 41 Jobs, Page 2 of 2 Pages Sort by:
Warehouse Stores Operative
The Warehouse Stores Controller/Stock Controller position is working days Monday to Friday with a leading Building Product manufacturing business. The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.Whatȁ9;s in it for you as an Warehouse Stores Controller Basic salary circa £29,000 per annum Bonus Scheme Company Pension Overtime paid at a premium Days based position Monday to Friday Location - Alfreton/Mansfield Industry leading benefits package Accredited training and development (IOSH, FLT) Key Responsibilities and Tasks as an Warehouse Stores Controller Engineering parts and consumables stores control and stock allocation The day-to-day management of the Engineering stores The development and improvement of Stores organization and inventory control Develop and control parameters for the Factory based Stores locations Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed To follow Company preferred supplier base Liaise with Engineering Department as required The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures. Skills, Qualifications and Attributes as an Warehouse Stores Controller As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP Computer literate including Microsoft Word, Excel, (All round IT skills) Good communication skills/telephone manner Desirable as a certified FLT, counterbalance driver, training can also be provided Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller ....Read more...
Engineering Planner
The Engineering Maintenance Planner is working with a market leading international manufacturer upon a Permanent basis. Reporting directly to the site Maintenance Manager, you will take responsibility maintenance planning and scheduling of maintenance tasks. What’s in it for you as Engineering Maintenance Planner The ability to join a leading manufacturing business that values its employees Salary up to circa £41000+ per annum, company pension contribution up to 10% matched, share option scheme, training and career development opportunities, plus a comprehensive employee benefits program Hours of work: Monday to Friday – Day’s based position, flexible hours, e.g 7am-3pm, 8am-4pm, 9am-5pm etc Location – Cannock Area Permanent position offering job security with a market leading business Key Responsibilities of Engineering Maintenance Planner To plan electrical and mechanical maintenance activities by prioritising, developing scopes of work, method statements, risk assessments and parts lists. To schedule preventative and corrective work and agree the weekly schedule with production stakeholders. Participate in meetings to review daily/weekly work schedules and backlogs Track and monitor job costs using purchasing and maintenance software Carry out inductions, managing authorisation to work and work permits Provide good communication skills to colleagues & production personnel to develop an understanding of the machinery operation so faults can be rectified efficiently. As a member of the Engineering team promote the development and implementation of the Factory CMMS system. As a member of the engineering department applying rigorous application of TPM Tools & Techniques to generate Continuous Improvement throughout all areas of the Factory. As a member of the Engineering team applying the 5S principles to deliver world-class standards of housekeeping. Support process improvement throughout the factory. Qualifications & Experience for Engineering Maintenance Planner Demonstrable Knowledge & Expertise as an Engineering Maintenance Planner on Industrial Plant & Equipment. High level of computer literacy in Microsoft Office and CMMS systems. High degree of Health & Safety awareness. Please apply now!! ....Read more...
Apprentice Office Manager
Monitoring/Actioning all emails to Accounts and Sales addresses Answering the telephone and redirecting calls, ordering materials Ordering office stationery and staff uniform Organise fuel cards for vehicles, purchasing vehicle tax Manage Mersey Gateway, Mersey Tunnel, M6 toll and London Congestion charges for all vehicles Responsible for supplies for office kitchen and meter readings/utility bills General accounts Using Sage 50 Accounts/Sage Projects - Use of Share point Excel spreadsheets to manage all works Purchase ledger, Sales ledger, Projects, bank payments and bank reconciliation, reconcile supplier statements and payments. Staff expenses and petty cash Sage Payroll - Weekly and Monthly payroll. NEST pension administration, CIS Sub-contractor verification and payments. Administration for P11d benefit for private use of company vehicles Reconcile/Submit all CIS payments to HMRC and issue sub -contractor statements Reconcile Staff credit card statements Send customer statements/chase aged debt Reconcile all Sales and distribute report to managers Training: The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard in Business Administrator Level 3 This training will be structured and delivered by Cheshire College - South & West. Relevant GCSE’s in maths and English are required Training Outcome: Potential to be full time Office Manager upon successful completion Employer Description:Hunters is well regarded for the high quality of its projects. We partner with clients at every stage from concept solutions and budgets to construction, commissioning, and training. Delivering a designed project to the complete satisfaction of the client, either with their agent or with selected agencies of our own, is always our goal. Whilst we have numerous partners, Hunters deliver projects with their own management team. We pride ourselves in delivering in difficult environments whilst always ensuring customer activities are never compromised. One of our greatest strengths is a flexible and prompt response to challenges arising from changing circumstances in customer supply chain and our drive to deliver.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working ....Read more...
Junior Apprentice project Engineer
Daily Management of Enquiries: Handle inquiries from both sales teams and external customers. Proposal Creation: Develop proposals based on electrical/mechanical schematics and Bills of Materials for industrial applications. Engineering Support: Assist in managing multiple works orders, supporting the production team on technical and design aspects of the build process. Inspection & Test Support: Support inspection and testing of assembled products when required. Project Schedule Management: Maintain and track project progress to ensure timely delivery. Supplier Liaison: Communicate with non-franchise suppliers and the purchasing department regarding product pricing and availability for production. Documentation Control: Management of documentation control for all assembly division projects and contract customers. Technical Input: Contribute to weekly engineering update meetings with valuable technical insights.Training:You'll attend Milton Keynes College one day a week.Training Outcome:On completion of your apprenticeship as a Junior Project Engineer you will naturally progress as a Project Engineer within the Assemblies Division, with future opportunities such as Senior Project Engineer, Assembly Consultant and even opportunities for leadership roles such as Project Engineering Manager. Routeco has several other technical avenues outside of the Assembly Division such as Product Sales Specialist roles specialising in key product groups around the business where the ‘Level 3 Technical Support Technician’ apprenticeship provides suitable foundations.Employer Description:Routeco is looking towards a bright future as a growing part of Sonepar, an independent family-owned company with global market leadership (45,000 people, an annual turnover of 33.3 billion euros) in B-to-B distribution of electrical products, solutions and related services. We are a growing organisation in the UK of over 250 associates at one of the UK's leading distributors of industrial automation and control products. We encourage development and progression both within individuals and in the business by constantly moving forward and are open to acquisitions that help to strengthen our skills and offerings to also provide the best for our customers and our associates.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Resilience,methodical,organised,IT skills,strong problem-solving,critical thinking,adaptable. ....Read more...
Quantity Surveyor Apprentice
Day to day you will: Review & Manage Tender documents and prepare bill of quantities Review and Evaluate cost estimates Chase all quotations to obtain projects orders Prepare quotes in detail Ensure timely completion of quotes Understand scope of work on projects Liaise with subcontractors Diary management Build Relationship with Clients Liaising with other commercial staff and operational staff Have a positive outgoing approach Have excellent written and verbal communication skills Any other ad-hoc duties Further duties: Assist the commercial manager with routine tasks to gain basis understanding of commercial processes Shadow the commercial manager to develop knowledge in areas such as pricing, quoting, purchasing, and general support Ability to apply common sense and reasoning when carrying out detailed written and verbal instructions and when incurring problematic situations Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer. Day release. You will undertake the Construction Quantity Surveying Technician standard. https://skillsengland.education.gov.uk/apprenticeships/st0049-v1-1 You will undertake Functional Skills for English and/or Maths if needed You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you progress in your career.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Igloo Contractors is a turnkey fit out company, providing fully managed internal construction solutions that cover all bases. Every project is handled by one of our expert contract managers. They’re not salespeople. Far from it. They’re experienced tradesmen in their own right, who can advise on the best approach, materials or services to cut costs and improve outcomes. Above all else, we’re dependable. When you hand us a project, you know it will be done well and finished on time – and you won’t have to lift a finger. All jobs run like clockwork, overseen by on-site supervisors to ensure high quality and timely completion. They’re accompanied by fully trained teams who operate professionally and efficiently on your site – and even clean up at the end of the job.Working Hours :Monday to Friday, 8.00am to 4.00pm, with 30 minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...
Quantity Surveyor Apprentice
Day to day you will: Review & Manage Tender documents and prepare bill of quantities Review and Evaluate cost estimates Chase all quotations to obtain projects orders Prepare quotes in detail Ensure timely completion of quotes Understand scope of work on projects Liaise with subcontractors Diary management Build Relationship with Clients Liaising with other commercial staff and operational staff Have a positive outgoing approach Have excellent written and verbal communication skills Any other ad-hoc duties Further duties: Assist the commercial manager with routine tasks to gain basis understanding of commercial processes Shadow the commercial manager to develop knowledge in areas such as pricing, quoting, purchasing, and general support Ability to apply common sense and reasoning when carrying out detailed written and verbal instructions and when incurring problematic situations Training: Training will be at North Lindsey College where you will access a wide range of facilities on offer. Day release You will undertake the Construction Quantity Surveying Technician standard https://skillsengland.education.gov.uk/apprenticeships/st0049-v1-1 You will undertake Functional Skills for English and/or Maths if needed You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you progress in your career Training Outcome: Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate Employer Description:Igloo Contractors is a turnkey fit out company, providing fully managed internal construction solutions that cover all bases. Every project is handled by one of our expert contract managers. They’re not salespeople. Far from it. They’re experienced tradesmen in their own right, who can advise on the best approach, materials or services to cut costs and improve outcomes. Above all else, we’re dependable. When you hand us a project, you know it will be done well and finished on time – and you won’t have to lift a finger. All jobs run like clockwork, overseen by on-site supervisors to ensure high quality and timely completion. They’re accompanied by fully trained teams who operate professionally and efficiently on your site – and even clean up at the end of the job.Working Hours :Monday to Friday 8.00am to 4.00pm With 30 minutes lunchSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...
Project Manager
Project Manager Location: Maidstone Outskirts Contract Type: 18 months FTC Salary: £Great + bens - Join a global leader in manufacturing - Manage complex medium to large capital projects in a continuous operating facility - Competitive salary, private medical cover, and company pension (6% employer contribution) - Opportunities for quick career progression and continuous improvement Our client, a trusted partner to companies across the world, is seeking an experienced Project Manager to support the execution of the strategic plan. In this role, you will have the opportunity to implement complex medium to large capital projects in a safe, compliant, and professional manner. Position Overview As a Project Manager, you will play a crucial role in managing a team of engineers and specialists to deliver high-quality projects on time, without impacting production. You will be responsible for project proposals, budgeting, design, installation, training, and commissioning, ensuring adherence to world-class health and safety practices throughout the project lifecycle. Responsibilities - Manage a team of engineers and specialists from proposal and budget through design, installation, training, and commissioning - Produce schematics, proposals, and detailed cost estimates for revenue or capital projects - Define the scope of supply and conduct pre-engineering work to support accurate project costs - Specify and check drawings for component production and equipment installation, and provide technical supervision to designers/consultants - Program project steps, from preliminary work to installation, including drawings, ordering, manufacture, and progress reports - Ensure compliance with all relevant legislation, such as CDM requirements, and contractor control procedures - Coordinate commissioning with the operations team and work closely with the Purchasing function to define the best guarantees and contract details for the project - Maintain financial control of the project, ensuring budget adherence and best value at all times Requirements - Previous project management experience in projects >£10M - Qualification in an Engineering discipline - Project Management qualification - Health and Safety qualification - Strong interpersonal skills and the ability to communicate clearly in writing and orally - Competent use of Excel and Word - Self-motivated, flexible, and a team player - Willingness to adapt to a changing role and a commitment to self-development Company Overview Our client is a global leader who offers an unparalleled portfolio of innovative solutions. With the circular economy at the core of their business, they use renewable, recyclable, and recycled materials to create a variety of solutions. As a trusted partner, they are dedicated to delivering meaningful value for shareholders, customers, employees, and the communities where they operate. Benefits -Competitive salary - Private medical cover - Company pension (6% employer contribution and minimum of 3% employee) - Quick career progression opportunities At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends… ....Read more...
Business Admin Apprentice (Level 3)
This varied role will see the successful candidate working alongside experienced staff and supporting multiple departments including: Human Resources & Personnel Logistics & Purchasing Sales & Marketing Design and Engineering Health & Safety and Sustainability Finance and accounting Duties include; Become familiar with, adhere to, and support the organisation's mission, activities, values, vision, and key policies. Undertake general administration duties for staff throughout the organisation e.g. photocopying, filing, emailing and placing orders. Communicate with customers, suppliers and colleagues courteously and professionally. Answer incoming calls and queries and take messages. Serve as the initial point of contact, undertaking reception duties, face-to-face enquiries and preparing the conference room for meetings. HR responsibilities including maintaining and updating employee attendance records, leave requests and changes required to our Company Benefits Plan. Within Logistics: review purchase requisitions, place and expedite orders, address invoicing queries, update pricing, parts/details in our supplier matrix. Within Sales: Input of sales orders, data entry (in-house training provided). Within Accounts, assist in managing and distributing incoming and outgoing post basic purchase ledger/sales ledger. Within Health & Safety, Low level tasks on the HSE calendar: For example PPE issue, First aid box contents check and re-stock Complete weekly shop floor quality checks. Monthly Health and SAFETY Metrics publication and issue. Data Capture for multiple essential processes. Any additional activity as directed by your Line Manager or a Senior Manager. Training: Training to take place on-site at CRP Ltd, with a Tutor from Rochdale Training. Training Outcome: Progression will be available to the right candidate who exhibits a high degree of commitment, a well-rounded skill set, and a desire to advance. Employer Description:Corrosion Resistant Products (CRP) - A leading global manufacturer and stockist of high-quality fluoropolymer PTFE/PFA lined piping and associated equipment based in Littleborough/North Manchester. Since our founding in 1983, we have been at the forefront of creating dependable and innovative solutions for customers within the chemical and pharmaceutical industries that deal with the most difficult compounds. Since 2014 we’ve been proud to be part of the Indutrade group a global network of innovative companies. This connection gives us unique access to worldwide expertise, resources and opportunities for collaboration. We are always enhancing sustainability in our production methods, product traceability, and quality testing because we recognise that our clients desire long-lasting solutions and environmental sustainability.Working Hours :8.00am to 4.30pm, Monday to Thursday. 8.00am to 4.00pm, Friday. 30 min unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Independent Working,Reliable,Multitasking,Follow instructions,Friendly and helpful,Punctual,Enthusiastic and keen to learn,A good work ethic,Confident,Trustworthy,Courteous,Adaptable ....Read more...
Project Manager / Business Analyst
Project Manager / Business AnalystThe CompanyOur client was formed in 1985 and since its inception has been focused on designing new and innovative luggage products with features that consumers need.From the early 1990’s the company has been at the forefront of luggage design, pioneering the growth of hard-shell luggage, inventing the first expandable hard case. It has many patents on its innovations including the “world’s lightest” collection, which since its launch in 2008 has achieved record breaking sales in stores worldwide.The group headquarters are in Hertford, but it operates internationally, with subsidiaries in Thailand, Hong Kong, USA and Europe and offices in China. They are looking for a Project Manager with experience in FMCG ERP, NetSuite or similar software roll outs.Objective of the Role:The objective of this role is to assist the business in management and take responsibility for overseeing the completion of multiple software projects. The candidate will be in charge of planning, organizing, directing, and monitoring progress to make sure projects are being delivered to scope, on time, and within budget.Role: Working with Team Leaders to establish a project plan and roll out.Measuring performance against plan.Collaborating with external consultants and cross functional internal teams.Ensuring all user specifications are captured, documented and communicated to relevant stakeholders.Monitoring progress for key milestones, assisting teams to ensure deadlines are met.Managing the internal end-to-end testing.Reviewing and analysing relevant business data.Collating, interpreting and analysing data before sending to external consultants.Ensuring solutions meet the business needs and requirements. Knowledge and Expertise: Experience of Project Managing an FMCG ERP Implementation, ideally Microsoft Dynamics, NetSuite or any other ERP is required.The candidate must have at least 5 years of experience working as a project manager for ERP upgrades or implementations.Must have a good understanding of business functions in Sales, Purchasing, Ecommerce Warehousing, and Financial Management.Proficiency at using Project Management Tools, Excel, and able to work with large volumes of data.Good understanding of software systems, not to a technical level, but a good top level understanding is required.Able to work independently, under pressure and manage time effectively. Person Skills: High confidence in dealing with users.Attention to details and ability to understand business processes.Excellent communicator.Good Documentation skills.International experience. Salary: Up to £60KHours: 9am till 6pm (1hour Lunch)Office BasedLocation: Hertford1 Year Fixed Term ContractIf this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis. Please note - we are working on a job advertising-only basis for the client, rather than the full recruitment process. The client shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
GC Manager (General Contracting)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
GC Manager (General Contracting)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online! ....Read more...
GC Manager (General Contracting)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
GC Manager (General Contracting)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Associate Specification Specialist
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Specification Specialist reviews and develops project specifications and Scopes of Work to ensure compliance with local building codes, industry standards, and company standards, using their expertise to select appropriate items based on project requirements. We are looking for an Associate Specification Specialist to support our Pacific Northwest Region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop AIA MasterFormat specifications that comply with Tremco requirements, purchasing agreements, local building codes, and industry standards (NRCA, SPRI, Factory Mutual, etc.). Develop specifications in compliance with IBC, IECC, and Tremco-specific requirements & standards Develop specifications based on individual project Scopes of Work, using expertise, experience, and best practices to select appropriate items. Assist Estimators in understanding specifications for bid preparation and pricing. Calculate wind-uplift design pressures based on project specifics. Understand and apply 3rd party test reports for Tremco systems for specifications Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Implement best practices to enhance the efficiency and accuracy of the specification development process. Stay updated with compliance policies to ensure specifications and drawings align with contract agreements. Monitor and ensure compliance with evolving building codes, industry regulations, and roofing standards by staying current with building code changes; escalate and implement necessary adjustments in design and construction practices. Ensure specification work is completed in a timely manner Ensure specification work is compliant, clear, concise, correct, and complete. Ensure compatibility of specified products. Collaborate, coordinate, and communicate with Program Managers, Construction Managers, Sales, Estimators, and Field Technicians throughout the specification development process to ensure contract requirements are specified. Communicate with Product & Technical as needed throughout the specification development process. Provide support to the Specification Specialist team and Product & Technical Solutions Department to achieve company-wide goals and targets. Maintain educational credentials Responsibilities include any and all responsibilities deemed necessary by the manager Utilize Tremco's platforms for job and data management (E-builder, Spec Writer, Salesforce, Microsoft Teams, etc.). Competent in Tremco's products and systems, including application, use, coverage rates, compatibility, and limitations. Competent in UL Product iQ, RoofNav, Florida Building Code (NEMO reports) and NRCA Roof Wind Designer websites/programs. These additional duties may also be required depending on region: Prepare and review addenda and pre-bid documentation as needed. Create AutoCAD drawings from detailed Scopes of Work. Use established cost models to build a price for company bids Assist & train Sales Reps with the Specification process Assist & train in proposal/presentation preparation for key accounts CERTIFICATES, LICENSES, REGISTRATIONS: American Institute of Architects (AIA) member Construction Specifications Institute (CSI) member OTHER SKILLS AND ABILITIES: Computer Skills - Ability to efficiently use computers, type accurately, navigate the internet, and utilize basic computer functions to support daily tasks and communication. Highly Proficient Attention to Detail - Ensuring specifications are accurate and meet company standards. Proficient Technical Knowledge - Understanding of building materials and codes, construction techniques, as well as building material characteristics, performance and compatibility Strong Technical Knowledge - CAD knowledge / familiarity Strong Analytical Skills - Ability to assess project requirements and select appropriate items. Strong Communication Skills - Effectively communicate verbally and in writing Strong Organizational Skills - Managing multiple projects and administrative tasks efficiently in alignment with deadlines Strong Problem-Solving - Addressing any discrepancies or issues in project specifications Strong Collaboration Skills - Effectively collaborating with colleagues and sales teams. Strong Technical Adaptability - Learning and using various software or tools; adapting to new technologies and processes; troubleshooting and resolving technical issues. Strong Cognitive Flexibility - Ability to learn new concepts quickly; problem solving in novel situations; open-mindedness to different perspectives Strong Program Familiarity - Microsoft 365 suite, Salesforce, RoofNav, UL IQ, Miami-Dade Product Control Search Strong Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Technical Support Engineer
Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...
Technical Support Engineer
Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...