Catfoss Recruitment Ltd are currently in partnership with a well-established global market leader in Industrial Heat Solutions, dedicated to solving thermal energy problems with high quality solutions across a wide range of industries including food, chemical, metal, pharmaceutical, public sector and marine industries and they are looking to recruit a Maintenance Contract Product Manager on a permanent basis.Product Manager - Job summary As a direct report to “Services” Business Unit Vice-President, the "Maintenance contract" Product line manager will be responsible for managing the product line, driving product development, and ensuring alignment with market needs. This role involves strategic planning, sales support, and cross-functional coordination to achieve business objectives. Department • Direct report to “Services” Business Unit Vice-President Relationships • Direct reports: none • Functional reports:? Area Services lead and Maintenance contracts salespeople in each area • External links: Suppliers, Contractors, and Industry Partners Product Manager - Activities & Key Responsibilities Identify Market needs and define product line strategy, business plan on maintenance contracts at group level • Define and drive maintenance contract strategy. • Lead market analysis through sales data, performance data and competitor intelligence. Lead the value proposition, pricing, product development and innovation on maintenance contracts at group level • Identify innovation opportunity (Services added value, digitalization, etc..) and oversee product development. Ensure maintenance contracts consistency throughout the group and compliance with company policies. • Define value proposition, pricing list, recommended margin, go-to market and push it to area leads. Lead the process optimization and operational efficiency efforts on maintenance contracts at group level • Define and implement standardized processes. • Develop guidelines, methods, and tools: preparation of technician tours through field services, CRM and ERP tools. • Provides training material and tools, in relationship with the company training academy. Support the area managers on Sales action plan, prioritization, lead management • Develop toolkit for sales: brochures, sales pitch, lists of prospects, • Support Sales excellence process, trainings, incentive plans and CRM tools. • Monitor funnel opportunities and opportunities & sales KPIs. Support the area managers on Quotation and sales closing • Provide quotation tools and contract templates. • When relevant, support sales efforts with expert value proposition and quotations. Support the area managers on execution of maintenance contracts • Analyse project margin deviation to identify some improvement opportunities and propose action plans. • When relevant, resolve operational issues. Leader of reporting and KPIs on maintenance contracts at group level • Define and monitor key performance indicators (KPIs) to measure success. • Track and report on financial performance. • Propose corrective action or continuous improvement plans. • Propose corrective or continuous improvement action plans. Product Manager Requirements: Qualifications, Experience & Skills • Proven experience in product line management, preferably in the industrial heat solutions sector. • In-depth knowledge of industrial performance principles, and production processes. • Strong understanding of market dynamics and customer needs. • Excellent leadership and cross-functional collaboration skills. • Ability to analyse data and propose strategic decisions. • Excellent organizational and leadership abilities focusing on local teams as part of cross-functional projects in an international context. • Strong decision-making and problem-solving skills with a strategic mindset. • Outstanding interpersonal and interpersonal skills for effective stakeholder management. • Good command of digital tools and industrial management software. • Bachelor’s degree in industrial engineering, production or a related field. • Expert knowledge of the methods and techniques used to manage regional sales and technical teams in the industrial equipment sector. • Expert knowledge of the technical aspects of the equipment and services offered by the company. Product Manager previous suitable job titles: Technical Product Manager, Maintenance Product Manager, Group Product Manager, MEP Product ManagerPlease apply ASAP....Read more...
To support sales functions to deliver project tasks in line with project timescales. Ensuring that all actions and tasks meet the customers’ requirements
Act as subject matter expert on Ricoh customers, undertaking a range of projects on a variety of subjects, both Sales led and data driven, to provide insight and opportunity for innovation to the business
Develop new relationships from outbound sales opportunities via telephone and other social selling methods to maximise opportunities
Communicate consultatively to understand and address opportunities, whilst providing insightful information about the solutions and outcomes we are able to deliver and ensuring the sales opportunities are allocated to the correct subject matter expert and account directors
Own and drive continuous improvement of the Ricoh CRM with up-to-date information including managing customer information and comply with activity and opportunity creation. Meet but seek to exceed divisional and team KPI’s
To efficiently track and report on all sales opportunities in the Sales Lead Tracker to ensure up to date activity is logged
Training:Business to Business Sales Professional (integrated degree) Level 6.
Training will take place both at Middlesex University's Hendon campus and digitally. Workshop training will take place monthly but there will be weekly tasks to build on knowledge and experiences built in the workplace. Training Outcome:
Sales Manager
Sales Director
Business Development Manager
Sales Consultant
Employer Description:Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.Working Hours :Monday to Friday.
Ricoh has a Vibrant Working policy, meaning we have start and finish time flexibility however working hours should be completed between 8am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative....Read more...
Provide administrative support to the sales team
Process sales orders, quotes, and invoices accurately and in a timely manner
Maintain and update customer records and CRM systems
Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction
Respond to customer enquiries via phone, email, or in person
Assist in the preparation and follow-up of sales proposals
Liaise with the warehouse regarding stock availability
Support the onboarding of new customers and manage after-sales support
Training:
You will be training on the job as you learn the role with your manager
Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company
Monthly online workshop which you have attended one day per month, with your tutor
Training Outcome:
Full time employment with a fanstastic company
Excellent skills and knowledge in your employers sector
Opportunitry for career growth
Sales / Customer Service Administrator
Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager
Employer Description:SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness.
SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide.
SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.Working Hours :Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Financial Accountant – Multi-Site Hospitality Group. Central London (on-site) £45,000About the RoleWe are working with a giant of the industry, an incredible brand with a solid presence in the London Hospitality scene.The Financial Accountant will be responsible for managing financial reporting, reconciliations, compliance with accounting standards, supporting statutory audits, analysing performance, and providing insights to guide decision-making and improve profitability.As a Financial Accountant, you will be the financial backbone across multiple London sites, ensuring clarity, accuracy, and efficiency. Working closely with senior finance leaders and directors, you will:
Own financial reporting, reconciliations, and process improvements across all locations.Act as the key liaison between outsourced finance teams and internal stakeholders.Assist with month-end and year-end processes, preparing schedules for board reporting and audit analysis.Provide financial and statistical reports to partners, landlords, and government agencies, including turnover rent and revenue data.Maintain accurate balance sheet reconciliations and identify financial risks.Track and analyse discounts and banking discrepancies at site level.Manage intercompany reconciliations across vendors and locations.Identify and implement process improvements for efficiency and reporting quality.Oversee sales ledger functions, ensuring revenue accuracy and compliance
Are You the Right Fit?
Thrive in fast-paced hospitality or retail finance environments.Meticulous with numbers and quick to spot discrepancies.Strong Xero and Excel skills.Formidable understanding of EPOS systems and their impact on financial accuracy.Have a growth mindset and seek continuous process improvement.Self-starter who takes initiative without needing micromanagement
....Read more...
Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional project engineer / design engineer to their successful team.If you have previous design and or project experience within materials handling equipment and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Purpose of Job: Responsible for the engineering and technical disciplines needed to complete a project.Project Engineer / Design Engineer - Core Skillset• System layout experience• SolidWorks + AutoCAD (GA, Design & Detailing)• Experience with special purpose machinery, ideally conveyors• Sheet metal, structural and fabrication design• Solid knowledge of material flow• Project Management• Managing costs, BOMs• ERP/ MRP systems• Prior experience with recycling equipment ideal but not essentialDesign Activities• To produce general arrangement drawings in 3D and/or 2D for the Projects and Sales departments. This involves the full engineering integration of the company’s inhouse products (conveyors, structures and ancillary equipment) with that of specialist third party manufacturers to create a tailored plant layout within the space available without compromising material flow.• To work with the Sales team or the Projects team to optimise a layout until it reaches the point of Design Freeze at which the customer signs off the GA to allow full project launch.• To ensure design quality, cost, time and standardisation are appropriately considered throughout the design and delivery process• To use SolidWorks and AutoCAD as the main design platforms for the above.Project Engineer / Design Engineer - Project Execution• Be hands-on, pro-active and own the engineering development of a project from initial concept through design, release, manufacturing, testing and commissioning.• To model and detail detailed in-house products through to full release to the shopfloor producing detailed manufacturing drawings from 3D models (SolidWorks). This will involve using the Company’s standards library and customising if necessary.• To create and release BOM’s (Bill of Materials) within the company MRP system.• To produce and maintain technical documents for the Engineering and Sales departments, operating manuals, H&S, maintenance etc.• To define product technical specifications, both internal design standards and legislative/mandated industry standards.• To attend site to take or check measurements• To produce technical specifications for in-house products or those we purchase.• To challenge existing designs and manufacturing methods for the benefit of the Company and the customer.• To work closely with the Manufacturing department, Project Engineers and Sales team to ensure designed products meet the overall requirements of the business• To provide full engineering support on the project including at site whenever needed and particularly over Installation, Commissioning and Testing.• To give full support to the Project Manager over the course of the project and attend site as necessary to ensure the plant/machine is successfully commissioned and customer is delighted.Assessment and Improvement Duties• Assess which sales and/or project layouts worked well, and which did not in order to improve the design process for next time.• Work on the continuous improvement of existing products and processes.
• Make any necessary adjustments to designs to reduce costs wherever possible.• To analyse the costings of our proposals and projects in comparison to our competitors’ Proposals to unlock the differences between what is being offered in order help the Company’s Sales department become more effective with its own proposals.• To remove cost from our proposals by working continuously toward smarter solutions, tighter designs, alternative third-party suppliers and new processing concepts. To add as much functionality to every design, even if the extra functionality is included as priced extras. Our aim is for the most efficient designs with best functionality at the most cost-effective prices.• To appraise the Sales proposals to ensure the quality of our designs, offers and our approach is always at the highest possible level, visually appealing as possible, clear as possible in its concept to ensure our customers will value it.Experience & Qualifications• Experience as a Project Engineer / Design Engineer• Experience in sheet metal and fabricated product design is essential• Experience in special purpose machinery design, desirable• Experience in recycling and associated material flow• Proficient use of SolidWorks 2022 & AutoCAD 2D• Basic knowledge of electrical engineering• Creative and innovative with a desire to improve continuously• Excellent problem-solving skills• Able to efficiently communicate both written and oral• Confident decision-making ability• HNC or equivalent within mechanical / manufacturing engineering subjectDesign Engineer previous suitable job titles: Project Design Engineer, Project Engineer, Draughtsperson, Draughtsman, Draughtswoman, Draughtsperson, Design Project Engineer, Detailer, Mechanical Design Engineer, CAD Draughtsperson, CAD Drafter, Project Manager, Mechanical Project Engineer, Design Technician, Mechanical Design TechnicianPlease apply ASAP....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
*100% REMOTE / TELEWORK*
The Specifications Operations Manager plays a pivotal role in leading the Specifications Program, driving strategic initiatives, and ensuring the company's growth and success. This position is 100% remote. The ideal candidate will spearhead process improvements and optimization strategies to enhance the program's efficiency and effectiveness. They will collaborate with cross-functional teams and various departments to strengthen business operations and decision-making processes. Additionally, they will manage and work closely with the Specifications Manager, who oversees the national team of Specification Specialists. Moreover, they will be responsible for managing the budget for their department to ensure financial efficiency and optimal resource allocation. Key responsibilities include implementing and maintaining systems and processes in compliance with industry standards, regulatory requirements, and company policies. The candidate will lead initiatives to identify, analyze, and implement process improvements, monitor and analyze key performance indicators (KPIs), and oversee the development of operational documentation and standard operating procedures (SOPs). They will also develop and execute strategic plans aligning with the company's objectives, resolve service and quality system issues, and communicate effectively with stakeholders about product changes and alternatives. We are looking for a dynamic leader who can lead the Specifications Program, provide guidance and support, and drive operational performance to meet quality and efficiency goals. If you are passionate about making a significant impact and thrive in a remote work environment, we encourage you to apply for this exciting opportunity. There will be some opportunities to travel as it pertains to the success of the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Implementing and maintaining systems and processes that ensure compliance with industry standards, regulatory requirements, and company policies. Lead initiatives to identify, analyze, and implement process improvements and optimization strategies to enhance operational efficiency and effectiveness. Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement. Oversee the development and maintenance of operational documentation and standard operating procedures (SOPs). Develop, collaborate, and execute strategic plans that align with the company's growth objectives and long-term goals. Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Communicate with the Specification Team, Construction Managers, Sales, and Business Managers about product discontinuations and provide named alternatives. Managing and mentoring the Specifications Manager, providing guidance and support to achieve departmental and organizational goals. Monitoring and improving operational performance to meet quality and efficiency goals. Identifying and resolving issues that arise. Training and supporting staff and relevant departments in key procedures and requirements. Proactively collaborate with cross-functional teams, including Product Management, Sales, Technical, Business Operations, and WTI. Drive continuous improvement initiatives to enhance specification quality, reduce risk, and improve customer satisfaction. Be proficient in Tremco's products and systems, including application, user, coverage rates, compatibility, and limitations. Be proficient in Tremco's systems fire ratings (UL Solutions Product IQ, RoofNav, and NEMO testing database)
EDUCATION
Bachelor's degree - Preferred degree in Engineering, Architecture, Business, or Construction Management; Or 5-10 years of relevant experience in the construction industry.
EXPERIENCE
7+ years of related experience Must have experience managing others and must have experience with writing Specifications.
CERTIFICATES, LICENSES, REGISTRATIONS: List the licenses, certificates, and registrations that are required to perform the essential duties.
Preferred: Construction Specifications Institute (CSI) certification (CDT, CCCA, CCS, CCPR)
QUALIFICATIONS
Demonstrated expertise in operations management. Robust strategic planning and project management capabilities. Exceptional leadership and team management skills. Superior communication and collaboration abilities. Comprehensive understanding of industry standards and regulatory requirements. Proficiency in managing multiple projects and priorities concurrently. Strong interpersonal and relationship-building competencies. Proactive and results-driven approach.
OTHER SKILLS AND ABILITIES:
Conflict Management - Resolve disputes to maintain a harmonious work environment. Attention to Detail - Ensure specifications meet company standards. Technical Knowledge - Understand building materials, codes, techniques, CSI principles, and AIA documents. Analytical Skills - Assess project requirements and select suitable items and systems. Communication Skills - Communicate effectively verbally and in writing. Organizational Skills - Manage multiple projects and tasks efficiently. Problem-Solving - Address discrepancies or issues in project specifications. Collaboration Skills - Work well with colleagues and sales teams. Plan and manage numerous processes, people, and projects simultaneously. Experience with Microsoft 365 suite, MasterSpec, Construction Management software, and Salesforce. Ability to work independently and in team settings.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.
Main Purpose of the Role:
Business Administration:
To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved
Sales Administration:
To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives
Key Responsibilities:
Business Administration Duties:
Manage and distribute incoming and outgoing post
Answer incoming calls, take messages, and follow up as needed
Greet visitors professionally and offer refreshments as appropriate
Operate and maintain the internal CRM/MRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities including events, campaigns, website updates, and social media content
Sales Administration Duties:
Assist with the promotion of the Company through sales and marketing support
Support directors with sales and marketing projects
Maintain an active sales diary and quotation log
Ensure compliance with company policies and procedures
Liaise with internal departments to support successful sales operations
Provide input and support in identifying marketing and sales process improvements
Assist with general office administration as needed
Support management with health & safety obligations and compliance
Encourage and support continuous improvement initiatives across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place in the workplace
TDR will conduct monthly assessment and tutor sessions
Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract
Employer Description:North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwideWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Operational Delivery Manager – Distributed Energy (Renewables) Location: London office – Hybrid working available. About the Company This company is an investor in sustainable onsite energy solutions. It develops, owns, and operates energy systems that assist businesses in becoming more sustainable while reducing energy costs. Established in early 2024, the company has a robust pipeline of over 500 MW of distributed generation, including solar PV and battery storage projects. The goal is to become a leading distributed energy business in Europe, backed by a well-capitalised equity commitment and additional debt capacity. The company partners with major sustainable infrastructure developers and is supported by a strategic investment from a global infrastructure investment firm looking to expand its real asset portfolio across various markets. As part of a global renewable energy brand, this company operates across the UK, Europe, the USA, and Australia. With a dynamic and entrepreneurial culture, the company offers a flat structure, enabling significant personal and professional growth. Employees work with a passionate team dedicated to renewable technology, innovation, and a sustainable future.The RoleIn this role, you will have the opportunity to lead the delivery of core business operations through the optimisation of technology, processes and data. The successful candidate will unlock our growth potential by delivering efficient operational performance. We are looking for an individual who will help work smarter and faster, both between functions within our business and externally with our channel partners.ResponsibilitiesOversee daily business operations to ensure teams and partners collaborate effectively to achieve key objectives.Develop, streamline, and implement processes that boost efficiency, incorporating automation where possibleCollaborate with technology providers to deploy tools and systems aligned with our growth goals.Seek out opportunities to enhance the user experience by simplifying digital interactions for both employees and partners.Define and manage core business data to equip teams with valuable insights and analytics.Facilitate integration across the business's technology platforms, such as linking CRM with Finance or Asset Management systems.Set and track KPIs and performance indicators to drive continuous improvement.Utilise tools like Excel, MS Dynamics, and BI dashboards to generate reports and deliver actionable insights.Foster a culture of innovation by advocating for advanced technology solutions, including the adoption of AI tools.Lead efforts in information security, data protection, and regulatory compliance, including adherence to GDPR.Requirements Minimum 5 years’ experience in business operations, process improvement, systems delivery or related fieldA practical, hands-on problem solver with a strong sense of ownershipProven experience in operational delivery, business process improvement and workflow automation – ideally in a small or scale-up businessTrack record of developing workflow tools or low-code platforms in a fast-paced environmentData-literate, with experience of delivering a data strategy to improve decision-makingIdeally, experience of using Microsoft Dynamics CRM to build sales and/or project management capabilityEntrepreneurial drive to work in a high-growth, fast-paced environment with a strong sense of ownership and accountability. About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
Please be aware that this role is remote and you will be working from home after the initial training.
What Are We Looking for? Someone who is hard working and self motivated. We are a family orientated business with a focus on offering excellent service and support. You will often be required to think independently, ask questions and make suggestions for the continual improvement of the sales team and company.
As a Business Admin Apprentice, the ideal candidate will need to have a confident, professional telephone manner and be able to build rapport with ease. Good organisation skills and attention to detail is also required to ensure that accurate records are kept.
As the role requires you to be using a laptop and utilising numerous software programs to support the sales team, we would be hoping to secure someone who is confident around technology.
There will be thorough training and support, and you will have ongoing mentoring and development to make sure you achieve and succeed in the role.
Main Responsibilities After Training Include;
Work with the team to achieve the Sales Target & other KPI’s
Co-Ordinate Events/Exhibitions across multi-departments
Process orders, provide quotes, investigate discrepancies and highlight any mistakes within the order process
Receiving inbound calls and making outbound calls
Gather feedback from customers or prospects and share with internal teams
Maintain and Update the HubSpot Sales CRM
Share Ideas/Knowledge/Resources to help build a first class sales cycle for our customers
To contribute positively to your own personal development through participation in coaching, and ongoing training
To work towards completion of the Level 3 Business Admin Qualification
The above list is not exhaustive and you may be asked to perform any other duties that would be reasonably expected within this position.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.
Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered remotely and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Progression to a permanent position upon completion of the Business Admin apprenticeship for the right applicant.Employer Description:Just 1 Source & Supply Ltd is a specialist supplier of high-quality work gloves based near Malton, North Yorkshire. Established in 2008, the company operates through a network of distributors across the UK and internationally. Its well-known range serves various sectors, including construction, logistics, and manufacturing. Just 1 Source is committed to safety, quality, and exceptional service.Working Hours :Monday to Friday, 8.30am to 5.00pm - 30 mins lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online!....Read more...
General filing, including IXOS archiving
Frequently 5s your work area and always looks for continual improvement
Follow the training you received when using any work items given to you
Sales Order Entry
Assist with IXOS archiving if required
Allocation of Inventory as directed by sales team
Issue sales orders to warehouse to ensure enough time to meet client delivery dates.
Check order confirmations/acknowledgements and update SAP where required
Processing of purchase orders on vendors and maintaining status logs
Take reasonable care of your own and other people’s health and safety
Co-operate with your employer on health and safety
Tell someone (supervisor, or health and safety representative) if you think the work or inadequate precautions are putting anyone’s health and safety at serious risk
Support the company with environmental initiatives and any compliance issues
Training:Business Administrator Level 3 Apprenticeship Standard:
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education
Training Outcome:
View to receive a contract at the end of a successful apprenticeship should there be a position available
Employer Description:voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its head quarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Aerospace division.Working Hours :Monday to Thursday, 08.30 – 16.30 and Friday, 08.30 – 13.30 with 30 minutes for lunch Monday to Thursday, However, you must be flexible and work overtime when necessary to meet the business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Summary Climate17 is proud to partner with a rapidly growing renewable energy business at the forefront of sustainable heating solutions, specialising in renewable energy sources. Committed to reducing environmental impact, they lead the way in providing innovative and eco-friendly heating solutions such as air source heat pumps, solar PV systems, and battery storage in their homes, ensuring sustainable and energy-efficient living spaces. Role Overview We are in search of a highly organised and detail-oriented Office Administrator / Customer Service Representative to become an integral part of our growing team. This individual will play a pivotal role in assisting the Directors in growing our operations, ensuring efficiency and contributing to the overall success of the company. The ideal candidate will have experience in supporting daily office operations, managing customers and administrative tasks and will be a great communicator. The role is a combination of administration, PA and HR.Key Responsibilities Office Administration:Oversee day-to-day office administration tasks, ensuring a smooth and efficient workflow.Provide exceptional customer service to our potential and existing customers, ensuring appointments with potential new customers are booked in the diary and followed up, and all new jobs are booked and completed in line with the schedule of work.Manage the ordering and organisation of materials from merchants, ensuring that we are getting the most competitive prices.Coordinate office meetings and events, including quarterly company socials – arrange dates, venues, bookings, travel, and food.Answer customer queries via phone and email.Prepare quotations and new sales orders and support customer post-sales enquiries. Contract Management to ensure compliance with MCS:Create and manage customer contracts to ensure alignment with MCS standards and regulatory requirements.Monitor contract performance and compliance throughout the project lifecycle.Maintain accurate and up-to-date contract documentation, including terms, conditions, and compliance records.Generate comprehensive reports outlining contract status, potential risks, and recommended actions.Collaborate with internal teams, including heating engineers and project managers, to facilitate clear communication and understanding of contract requirements.Act as a liaison between internal and external stakeholders, ensuring seamless collaboration and compliance.Identify areas for process improvement within the contract management framework.Implement best practices to enhance efficiency and effectiveness in contract administration. Human Resources:Manage HR system – allocate employee holidays, log sick days, create new start-up forms and processes.Maintain accurate employee records and assist with HR-related documentation.Manage and check staff expenses, inc mileage.Manage the employee review process.Assist in the recruitment process, including posting job listings and onboarding new team members.Technical SkillsProven experience as a skilled administrator.Knowledge of HR processes and best practices is a significant advantage.Exceptional organisational and time management skills.Ability to work under pressure, prioritise tasks effectively and adapt to changing priorities.Proficiency using different computer software (Google Workspace, Monday.com, Xero) is a significant advantage.Excellent written and verbal communication and literacy/numeracy skills.Handle confidential and sensitive information with the utmost discretion.Personal SkillsProactive self-starter with the ability to work independently and take initiative.Demonstrates a professional and amiable demeanour, excelling as a collaborative team player.Excellent communication and interpersonal abilities.Highly organised.Driven and keen to learn. About UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
Full-Time; PermanentDate Posted: March 4, 2025Who we are…Play is at the heart of everything we do, we host and manage many of BC’s most iconic events 365 days a year. From concerts, festivals and thrilling rides to sports, activities and community gatherings. The PNE manages and operates Hastings Park that is a multipurpose site with 7 event venues, an amusement park and a 115-acre green space with a natural sanctuary, walking paths, fishing pond and multiple cultural gardens.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to bringing joy to our guests, our employees and our community through our mission to “Deliver Memorable Experiences”. The PNE is a matrixed organization that serves three business units and multiple departments. The PNE’s Sales, Marketing & Business Development Department oversees the company’s sales, marketing, ticketing, and business development for all departments and business units. The PNE is investing into Hastings Park venues and attractions and recently onboarded a new marque attraction to Playland ThunderVolt and in 2026 our venues are expanding with the addition of the Freedom Mobile Arch. These new investments along with the continued evolution of our site makes Hastings Park and the PNE a leading opportunity for live entertainment, special events and experiences.We are looking for 2 new dynamic and results-driven Business Development Managers to drive new sales growth by identifying and securing new business opportunities in the event and live entertainment industry. Specifically, we are looking for innovative and strategic sales team members to grow the following marketings:
Corporate groupsMeetings &conventionsArts & Culture EventsFestivals including music, arts, culture, communityLive entertainment & premium experiences
The ideal candidate will have a strong understanding of these industries, sales strategies, market trends, and the ability to build relationships with new clients to achieve revenue targets. The Business Development Managers will report to the Director of Sales & Business Development.
One business development manager will be focused on growing our corporate, meetings & conventions event client baseOne business development manager will be focused on growing our arts, culture, festivals & live entertainment event & experience business
Our Sales & Marketing Team Profile
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive way
What will you do this year? The Business Development managers have accountability to achieving the organization’s new sales targets. The duties for this position include, but are not limited to:Key Responsibilities
Sales Strategy: Develop and implement strategies to acquire new clients and expand market share.Lead Generation: Research and identify potential clients in target markets, generating new leads through cold outreach, networking, and attending industry events.Client Acquisition: Lead the sales cycle from prospecting to closing, including presentations, negotiations, and contract discussions.Relationship Building: Establish and nurture relationships with new clients, understanding their business needs and delivering tailored solutions.Market Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify new opportunities.Collaboration: Work closely with the marketing, facility sales and operations teams to align on business development goals and create effective sales strategies.Reporting: Track, analyze, and report on sales performance, providing insights and recommendations for continuous improvement.Target Achievement: Meet or exceed new sales targets and key performance indicators (KPIs).
What else?
Minimum 5 years of experience in business development, sales, or a related field.Bachelor’s degree in business, marketing, hospitality, or a related discipline preferred.Proven experience in sales within the events and/or live entertainment industry.Strong track record of meeting or exceeding sales targets.Exceptional communication, negotiation, and presentation skills.Ability to build and maintain relationships with high-level executives and key stakeholders.Strong analytical skills with a keen understanding of market dynamics.Self-motivated, proactive, and able of working independently.Familiarity with Momentus or CRM software and other sales tracking tools.Excellent salesmanship to establish rapport with target audiences and enhance the company’s reputation.Ability to demonstrate problem-solving, critical thinking, and conflict resolution skills.Capable of thriving in a fast-paced, high-pressure environment, with the ability to multi-task.Availability to work events, including evenings, weekends, and holidays as needed.Criminal Record Check required for successful candidates.
Who are you?
Demonstrate respect & kindnessFosters collaborationModels’ integrityClient focusedSales drivenCreative & strategic
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $95,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
JOB DESCRIPTION
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all. The primary result expected from the Quality Manager will be to formulate quality control policies and control quality of laboratory and production efforts by planning, directing, and coordinating quality assurance programs.
Typical tasks for this position include (but are not limited to) the following:
Direct product testing activities throughout production cycles. Monitor performance of quality control systems to ensure effectiveness and efficiency. Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities. Analyze quality control test results and provide feedback and interpretation to production management or staff. Communicate quality control information to all relevant organizational departments, outside vendors, or contractors. Confer with marketing and sales departments to define client requirements and expectations. Create and implement inspection and testing criteria or procedures. Direct the tracking of defects, test results, or other regularly reported quality control data. Document testing procedures, methodologies, or criteria. Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Responsibilities/Expectations:
Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies.
Required Experience:
BS in Chemistry, Chemical Engineering, or Business Management. 5-7 years of management experience in manufacturing/chemical processing environment. Ability to supervise/manage diverse group of associates and managers. Significant experience with quality programs. Good written and verbal communication skills. Proven abilities to successfully drive continuous improvement, manage multiple priorities, and multitask. Ability to work well with other peer groups. Knowledge of industrial safety regulations. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
The apprentice will work alongside experienced engineers to support the efficient and reliable operation of manufacturing processes, packing equipment and laboratory equipment, ensuring compliance with safety and quality standards. As a direct report of the shift team leader day to day direction and guidance will be provided by them to ensure maximum exposure to all our processes and methods of maintaining our equipment.
Key Responsibilities · Assist in the maintenance and repair of production equipment, including mechanical, electrical, and control systems.· Learn to diagnose and troubleshoot equipment issues, perform preventive maintenance, and carry out necessary repairs to minimize downtime.· Support the installation and commissioning of new equipment, ensuring compliance with safety and quality standards.· Follow standard operating procedures and safe working practices to ensure a safe working environment.· Collaborate with team members to identify and implement process improvements and optimization initiatives.· Maintain accurate records of maintenance activities, including work performed, spare parts used, and equipment history.Training:Level 3 Mechatronics Maintenance Technician standard
Year 1 - 5 days per week at Appris Training Centre, Bradford, studying a BTEC Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence - Electrical Engineering) and BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge - Electrical Engineering)
Year 2 to Year 4 - Workplace learning: Level 3 EAL Diploma in Advanced Manufacturing Engineering (Mechatronics Maintenance)
Internal training, development and mentoring with highly skilled engineers in a variety of project and support based areas and other engineering related duties and requirements. This will meet the Knowledge, Skills and Behaviours (KSBs) required for the apprenticeship. In your 4th Year, you will continue to work towards your occupational competency in engineering and prepare for independent end-point assessments.Training Outcome:Successful apprentices can look forward to further learning and development with commensurate salary increases. Option to complete a HNC qualification may also be available for suitable candidates.Employer Description:Dechra is a global specialist veterinary pharmaceuticals and related products business. Our expertise is in the development manufacture and sales of high quality products exclusively for veterinarians worldwide. We are driven by our purpose of the sustainable improvement of local animal health and welfare.Working Hours :1st year is spent in college, Year 2 onwards rotating shifts 6am-2pm/2pm-10pm with every 5th Friday off.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Company OverviewThe Opportunity Hub UK is recruiting on behalf of an innovative financial services firm specialising in illiquid markets. This independent organisation is renowned for delivering best-in-class financial solutions within sales, trading, and advisory, particularly for institutional and high-net-worth clients. Established in 2009, the firm has extensive expertise in trading distressed debt, credit securities, and other illiquid assets, consistently adding significant value by addressing complex liquidity and execution challenges.Experienced Back Office Support – Fixed IncomePosition: Experienced Back Office Support – Fixed IncomeLocation: Central London (Office Based)Salary: £50,000 - £65,000 per annumJob OverviewWe’re looking for an experienced back-office professional to support essential fixed income transactions and operations. This role is an excellent opportunity for someone with established experience in financial operations and a strong grasp of fixed income products and settlement processes. As an Experienced Back Office Support – Fixed Income, you’ll contribute to the smooth operation of the firm’s fixed income activities.Here’s What You’ll Be Doing:Trade Booking and Confirmation: Managing the booking and confirmation process for complex fixed income trades, ensuring timely and precise handling.Settlement and Reconciliation: Overseeing settlement activities and conducting reconciliations to resolve any discrepancies effectively.Compliance and Regulatory Reporting: Ensuring that all fixed income transactions comply with regulatory standards, including comprehensive record-keeping and reporting.Process Improvement: Identifying and implementing best practices to enhance operational efficiency.Client and Counterparty Management: Serving as the primary contact for clients, brokers, and counterparties to resolve trade-related issues.Technical Support: Leveraging industry-standard software to support fixed income transactions and reporting needs, providing troubleshooting as needed.Here Are the Skills You’ll Need:Experience: At least 3 years in a back-office role, ideally with exposure to fixed income or related financial products.In-Depth Knowledge of Fixed Income Products: Solid understanding of bonds, loans, structured products, and general market practices.Regulatory Knowledge: Familiarity with compliance standards pertinent to fixed income trading and settlement processes.Analytical Skills: Strong ability to analyse discrepancies and troubleshoot operational issues.Technical Proficiency: Proficiency with industry tools such as Bloomberg, TradeWeb, and advanced Microsoft Excel.Communication and Interpersonal Skills: Excellent communication skills for engaging with internal and external stakeholders effectively.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are the Benefits of This Job:Competitive Salary: Offering a strong salary with performance-based incentives.Industry Exposure: Gain valuable exposure to a diverse array of fixed income products and industry practices.Career Development: Support for continuous professional development and career growth opportunities.Why Pursue a Career in Fixed Income Back Office Support?A career in fixed income back office support provides essential experience in the financial services sector, developing highly transferable skills in trade operations and regulatory compliance. Working in fixed income offers a unique perspective on market mechanisms, enabling you to gain expertise in managing and supporting complex transactions. This role opens pathways for advancement within the financial industry, especially in finance and operations.....Read more...
The two roles you will be supporting in and the duties they include but are not limited to;
1. Customer support specialist. In this role the candidate will analyse the customer base and usage of Telsolutions clients on a monthly basis. The role is to support further service development and strategies including directly support and management of customers and supporting sales efforts to increase commercial growth.
2. Partner service management. The secondary role is to manage all projects developing services that relate to Telsolutions partners. Our partners provide Artificial Intelligence technologies & Payment technologies. New projects are required on an adhoc basis.
To also support all existing services provided to customers.
Provide support for our worldwide customer base and manage simultaneous customer project requests in a highly demanding environment.
Develop and maintain excellent relationships with our customers and partners and help improve and maintain the highest level of customer satisfaction.
Logging and managing projects and issues using appropriate management tools (Salesforce). Proactively working the support ticket queue (Salesforce) and managing customer expectations on resolution time.
Promptly escalate unresolved issues to appropriate internal teams. Provide impeccable follow-up with customer issues and status in a timely manner and set expectations.
Work closely with the development team to help resolve the product bugs and deliver solutions in a timely fashion.
Proactively identify issues and take mitigation steps before they become “noticed” by customers.
Responsible for troubleshooting hardware and software technical issues.
Deliver positive communications to our internal and external customers.
Offer additional tips, best practices, and solutions, related to services & whenever possible help customers & Telsolutions maintain solid relationships.
Maintain a state-of-the-art subject matter expertise on existing and planned technologies, including related products and services.
Feeding back all suggestions for improvement and market research to management.
Ensuring management are aware with all competitive activities within accounts and preventing account loss.
Contributing to the marketing program and plans. Using your event skills to either organize or management all company events or service promotion activities.
Attending Telsolutions events and roadshows. Assisting with sales and discussing Telsolutions services in detail.
Use Visio or comparative products to help the business and its clients design and develop services that are logged for future reference.
All materials produced are commercially sensitive, confidential and the property of the company.
Progressing to;
Support and supervise assigned members of staff that will work on projects for customers.
Support and direct management toward ideas, strategies, concepts, and developments where the business can become more commercial successful and help customers.
Training:Business Administrator Level 3 Apprenticeship Standard.
This will include:
City & Guilds combined knowledge and competency-based qualification, Personal Learning and Thinking Skills.
The program is based on end point assessment, with delivery and location of training to be confirmed.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:This role may evolve to full management of staff over time.Employer Description:Telsolutions provide customer contact technology & services specifically developed for income recovery and customer engagement applications. Our unique strategies and communication services are designed to simplify business process and increase outcomes.
Telsolutions industry experience is second to none for proactive services, with client support and guidance that reduces operational costs and improves income rates. We demonstrate business efficiency gains and savings directly through clear success measurement and continual technology enhancements reviews. Telsolutions are the recognised leader for developing cost effective AI services specifically designed local government and the private finance sector.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Self Motivated/Enthusiastic,Good Time Keeping,Professional Attitude....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Quality Control Manager manages the Quality Process to ensure we are effectively meeting our key business metrics and satisfying all customer product requirements. Key responsibilities include Quality, Lean and Six Sigma, and Continuous Improvement with responsibility for ISO quality systems and compliance.
TREMCO'S EXPECTATIONS FOR ALL LEADERS:
Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage. Applies the company's policies and adheres to processes to ensure compliance and organizational best practices. Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions. Effectively and efficiently onboards new employees. Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation. Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained. Constructs succession plans to ensure sustainability and continuity of area of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee all quality related functions in the plant. Act as primary plant liaison with Customers dealing with their processing issues. Participate in the development of specifications for processing, products, and materials. Work directly with Corporate and local Purchasing on vendor quality or supply issues; assist with vendor selection and qualification. Manage ISO Quality systems. Lead the lean/six sigma initiatives in the plant. Respond to and report on internal and external quality concerns - manage the root cause investigation, corrective action implementation and follow up, and the SAP quality process. Interact professionally and timely both verbally and in writing with customers and sales force. Develop quality standards for raw materials and finished products. Oversee all lab functions and personnel, assuring safety and integrity of those operations. Test on raw materials and finished product as required. Implement material cost saving plans where and when appropriate. Participate in annual budget planning. Assist in all compliance activities, especially Hazcom and maintaining SDS system. Other projects/tasks as assigned.
EDUCATION REQUIREMENT:
Degree in Quality, Chemistry, Chemical Engineering, Materials, Polymer, or Business.
EXPERIENCE REQUIREMENT:
2+ years' related experience. Experience in Quality Programs (Lean, ISO, Six Sigma).
CERTIFICATES, LICENSES, REGISTRATIONS:
ISO certification.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
ISO knowledge. Six Sigma / Lean Thinking. Training experience. Strong communication skills (written, verbal). Confidentiality.
PHYSICAL DEMANDS:
Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs.
BENEFITS AND COMPENSATION:
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Assistant to develop best practice around project management and organisational tools. Core responsibilities include, but are not limited to, coordinating logistics, scheduling training sessions, liaising with trainers, facilitators, and clients, and ensuring all necessary materials and resources are available. Additionally, handling administrative tasks such as maintaining records, processing registrations, managing budgets, and tracking project progress. The project coordinator and administrator will also need to be conscious of ensuring client satisfaction by maintaining frequent and consistent communication on a regular basis.
Responsibilities & Accountabilities
Training Coordination: Schedule and organise training sessions, ensuring trainers, venues, and materials are in place.
Client and Trainer Liaison: Communicate with clients and trainers to confirm requirements, schedules, and expectations.
Administrative Support: Manage training records, attendance, and documentation to ensure accurate record-keeping.
Logistics Management: Arrange venues, equipment, and online platforms for training delivery.
Project Tracking: Monitor project timelines, deliverables, and budgets to ensure smooth execution.
Compliance & Reporting: Ensure training programs adhere to industry standards and company policies; prepare reports as needed.
Financial Coordination: Process invoices, track expenses, and manage budgets for training projects, issue invoicing.
Issue Resolution: Troubleshoot scheduling conflicts, logistical challenges, and administrative issues as they arise.
Process Improvement: Identify opportunities to streamline workflows and enhance training efficiency, creating innovative ways to track and monitor projects effectively.
Understand Professional Learning, Development and Training market and LearningCog’s position & direction.
Lend support to the internal office team as business requires and promote continuity within the group by being a supportive and uplifting team member.
Work together with the internal team to ensure case studies & testimonials are captured and leveraged through appropriate communications.
Participate in regular training/ learning activities to maintain and develop skills and knowledge.
Administrative support to business management to ensure customer needs are taken care of as and when needed.
Any other reasonable duties as required.
Competencies/Skills
This individual must possess strong organisational and time management skills to efficiently handle multiple training projects and deadlines. Excellent communication and interpersonal skills are essential for liaising with clients, trainers, and internal teams. The role requires attention to detail and problem-solving abilities to manage logistics, resolve scheduling conflicts, and ensure the smooth execution of training programs. Proficiency in administrative tasks, including document management, budgeting, and reporting, is crucial, along with technical skills to navigate learning management systems, scheduling software, and virtual training platforms. The ability to work independently and as part of a team, maintainconfidentiality, and adapt to changing priorities ensures success in this dynamic role.
Knowledge of the Insights Discovery platform and psychometric tool would be beneficial but not an essential requirement.
Your performance and development in the role will be discussed with you in a quarterly Personal Development Review (PDR) meeting and on a more in-depth basis annually. Your performance will be measured by:● Meeting monthly agreed KPI’s● Assessment of achievement of personal and business objectives● Assessment against competencies defined in this Job ProfileTraining:Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
End-Point Assessment (EPA)
Knowledge Training Test
Skills Test
Oral Questioning – underpinned by portfolio
Training Outcome:Upon successful completion of the Level 3 Business Administration Apprenticeship, there may be opportunities for further progression within other areas of our team.Employer Description:Learning Cog is a cutting-edge leadership, management and sales training and development consultancy. We work with clients by integrating into their business, identifying and developing tailored proven best practice solutions, using a pragmatic and logical methodology, successfully enabling businesses to deliver, coach, drive and sustain individual, team and company elite performance resulting in outstanding business results and extraordinary growth.Working Hours :Monday to Friday 9:00am - 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
