Involvement with inhouse improvement projects relating to After sales, Sales and Marketing departments
Support daily operations tasks relating to order management, after sales, warehousing, courier service, inventory checks and general administration
Communication and cooperation: Liaise with other departments to ensure smooth workflow and timely completion of tasks.
Record keeping and process flow: Update and maintain company procedures, process flows and structure for all departments
Process improvement assistance: Observe and suggest ways to improve efficiency in workflows or systems, contributing fresh ideas
Training:You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions. You will have a dedicated VQ Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews. The best part? All apprenticeship work will be completed during working hours.Training Outcome:The majority of our apprentices are offered full-time employment upon the successful completion of their apprenticeship. Previous apprentices have progressed to be Operations Assistants, Team Leaders, Department Supervisors, and Department Assistant Managers.Employer Description:Sumec UK is a specialist company based in York, focusing on the design, development, and supply of innovative home and garden products. As a subsidiary of Sumec Hardware and Tools Co., Ltd., part of the global Sumec Group, it supports retail partners and customers across the UK. Sumec UK is best known for its Yard Force brand, offering advanced garden tools such as robotic lawnmowers, pressure washers, trimmers, and saws.Working Hours :Monday to Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Good time management,Enthusiasm....Read more...
Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
Senior Buyer
Rochester | Monday to Friday 8.30am - 5pm (40hpw) | £45,000 - £50,000pa
KHR is partnering with a distinguished manufacturer who is on the hunt for a highly skilled Senior Buyer based from their modern site in Rochester.
Position Overview
As the Senior Buyer, you will be responsible for managing the end-to-end procurement process, from demand planning and inventory management to supplier management and risk mitigation. You will collaborate closely with cross-functional teams, including sales, marketing, production, and quality assurance, to ensure alignment and effective coordination across the organisation. Your expertise will be instrumental in driving continuous improvement initiatives and optimising supply chain processes to enhance efficiency, reduce costs, and maintain the highest standards of quality.
Responsibilities
- Oversee the purchase of raw materials and packaging for the business
- Implement purchasing strategies, manage a purchasing team, and ensure the organisation secures cost-effective procurement deals
- Collaborate with sales and marketing teams to forecast product demand and create accurate demand plans
- Develop and implement inventory management strategies to optimise stock levels while minimising carrying costs
- Establish and maintain strong relationships with suppliers to ensure a reliable and cost-effective supply of raw materials
- Oversee the procurement process, including sourcing, purchasing, and ensuring timely delivery of materials
- Identify and mitigate risks in the supply chain, such as supply disruptions, quality issues, and regulatory compliance
- Continuously evaluate and improve supply chain processes to enhance efficiency, reduce costs, and optimise performance
- Utilise supply chain analytics and reporting tools to gather and analyse data, generate insights, and support data-driven decision-making
- Support the business in achieving right first time (RFT), continuous improvement, and minimising wastage and downtime
Candidate Profile
- 4+ years of procurement/purchasing experience
- Manufacturing, Engineering or FMCG background
- Solid team leadership experience
- Strong communication and organisational skills
- Proficiency in ERP/MRP systems and Microsoft Excel
- Experience in sourcing materials and/or packaging within the UK and internationally
- Understanding of inventory management, specifications, Certificates of Analysis, and supply chain risk management
Benefits
- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Temporary Customer Service Advisor – Join a Growing, Supportive Team!
Location: Edenbridge
Contract: Temporary – 2 months (with potential extension)
Hours: Monday to Friday, 8:30 am – 5:00 pm
Are you a proactive and customer-focused individual with experience in B2B customer service or sales support? We’re looking for a Temporary Customer Service Advisor to join a dynamic and friendly team within a well-established and growing company. This is a fantastic opportunity to be part of a collaborative environment where your organisational skills and attention to detail will be highly valued.
What You'll Be Doing
- In this varied and fast-paced role, you'll play a key part in supporting customers and internal teams by ensuring a smooth end-to-end service process
- Handle customer enquiries efficiently, working closely with the Sales and Engineering teams to ensure timely responses and solutions.
- Prepare quotations using the Global Pricing System and calculate customer pricing for products and services.
- Process purchase orders, input data into the ERP system, and send order confirmations.
- Gather and verify key customer documentation (such as End Use statements) to support contract reviews.
- Liaise with the Planning Department to coordinate and maintain accurate delivery schedules.
- Raise purchase orders as needed and ensure timely communication of delivery updates.
- Log customer feedback and help drive continuous improvement.
- Support the resolution of customer complaints in coordination with relevant departments.
- Manage incoming calls with professionalism and ensure smooth communication across departments.
- Attend weekly production meetings and keep stakeholders informed of shipping updates.
- Take on additional tasks as required by management – every day is different!
Who We’re Looking For
- You’re a confident, adaptable, and detail-oriented individual with strong communication skills and a passion for great service.
Essential skills & experience:
- Previous experience in a customer service or sales administration role, ideally in a manufacturing or engineering environment
- Confident communicator, both written and verbal, at all levels
- Working knowledge of ERP and/or CRM systems
- Comfortable with technical product information (ability to understand catalogues and simple drawings)
- Familiar with quality systems such as ISO9001 or AS9100
- Strong IT skills – confident with Microsoft Office (Excel, Word, PowerPoint)
- Highly organised, self-motivated, and a great team player
- Able to work independently and thrive in a fast-paced environment
Why Apply?
- Be part of a supportive, growing team in a respected business
- Gain valuable experience in a professional B2B environment
- Enjoy varied and engaging work with potential for contract extension
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Central Planning Manager – London – up to £70,000 + Car Allow. + Bonus + Ex. Bens - PermanentAre you a collaborative leader who thrives on aligning strategy, data, and people? Join our client to shape demand planning across a diverse international team.As the Central Planning Manager, you will oversee all planning activities across European manufacturing sites, ensuring forecasts align with capacity and financial targets. Leading a multi-site team, you’ll deliver accurate, data-driven insights and drive the Sales & Operations Planning (S&OP) process. This high-impact role supports key decisions across Sales, Operations, Finance, and the Executive Committee. Success will require inclusive leadership, technical expertise, and a commitment to transparency and collaboration.Benefits: Strategic Influence – High-impact role with direct input into executive decisions. Leadership Autonomy – Lead and shape a multinational planning team. Inclusive Culture – Work in a collaborative, diverse, and supportive environment. Career Growth – Access to mentorship, development, and major transformation projects. Global Scope – Operate across international sites in a stable, growth-focused business.Responsibilities: Strategic Planning & Forecasting: Lead demand and supply planning, ensuring an accurate and integrated S&OP and Master Production Schedule (MPS) for all product lines across sites. Sales Forecast Ownership: Publish monthly sales data and rolling forecasts (3-year view), incorporating risks and opportunities. Operational Risk Management: Identify and escalate capacity constraints and risks via the Industrial Operations Risk Register and weekly P&L meetings. Executive Reporting: Present monthly S&OP outcomes, progress updates and forecast variances to the Executive Team. Cross-Functional Communication: Serve as the planning focal point for senior leaders, providing insight to guide investment and operational decisions. Leadership: Provide strategic and day-to-day leadership to the planning team. Foster a culture of excellence, inclusion, development, and collaboration. Process Improvement & Systems: Drive standardisation, automation (RPA, AI), and optimisation of planning processes. Shape the long-term vision of the planning function, including ERP upgrade preparation. Cross-Site Coordination: Align planning cycles across factories, integrating commercial inputs, sales forecasts, and capacity plans. Performance Reporting: Monitor and analyse key performance metrics including factory utilisation, headcount alignment, and OP performance.Requirements: Essential
Level 7 qualification in Supply Chain, Engineering, or related field.
Significant experience in demand/supply planning or high-level project management in a manufacturing or engineering context.
Expertise in S&OP processes and scenario planning.
Proficiency in planning software and tools (SAP, Ortems, Tableau, Excel).
Experience leading multi-site, international teams.
Strong stakeholder management and communication skills.
Highly organised, adaptable, and analytically strong.
Basic grasp of French
Full right to work in the UK.
Desirable
Fluency in French (preferred but not essential).
Familiarity with financial reporting and forecasting.
Exposure to Lean, Six Sigma, or CI methodologies.
How to apply: To apply for this excellent opportunity, please send your CV or contact Rob Hutchings at 02392 314679.....Read more...
JOB DESCRIPTION
Job Purpose
The Controller, PCG North America a newly created role and will be a key leadership role responsible for overseeing the financial integrity and operational effectiveness of the region's (primarily US and Canada) finance organization. This individual will play a central role in driving standardization and optimization of core financial processes, including Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R), ensuring accuracy, compliance, and efficiency across the financial landscape. This will be done alongside the objective of achieving a single accounting location designation from an audit perspective. The ideal candidate brings a blend of technical accounting acumen (USGAAP and company policies), process improvement expertise, and strong leadership to support the company's strategic growth. This role will have direct reports, consisting of a Controller from each operating company in North America.
This position is not remote and requires a minimum of 3 days per week on site at our Maple Shade, New Jersey location. Candidates must be located within a commutable distance or willing to relocate.
Principal Accountabilities
The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position may vary.
Process Standardization & Optimization
In collaboration with the PCG Controller and Director of Global Accounting Processes, lead efforts to standardize financial processes and procedures across the North American region for P2P, O2C, and R2R cycles. Design and implementation of control environment to achieve a single accounting location designation from an audit perspective. Partner with business process owners to align regional practices with global standards and best practices. Identify and implement continuous improvement initiatives, leveraging automation and digital tools to enhance efficiency and accuracy. Leverage the maximize the utilization and effectiveness of the Global Service Centers (GSC) when appropriate.
Financial Close & Reporting
Oversee the monthly, quarterly, and annual financial close process (R2R), ensuring timely and accurate reporting in compliance with US GAAP, and local requirements as applicable. Manage balance sheet integrity and provide analytical insight into variances and trends. Coordinate with external auditors and internal stakeholders to ensure successful audit outcomes. Oversee, navigate, and communicate complex accounting policies and procedures to the accounting and finance department as well as other business stakeholders.
Transaction Cycle Oversight
Drive accountability and control across the Procure-to-Pay process, including vendor onboarding, invoice processing, and payments. Oversee Order-to-Cash activities, including billing, collections, and revenue recognition in coordination with commercial teams. Partner with operations, procurement, supply chain, and commercial teams to ensure finance processes support and enable business performance.
Internal Controls & Compliance
Ensure adherence to internal control frameworks (SOX), identifying and mitigating financial risks. Document and continuously improve finance-related standard operating procedures (SOPs) in line with the industry's best practices.
Leadership & Collaboration
Lead, mentor, and develop a regional finance team, fostering a culture of performance, collaboration, and continuous improvement. Promote cross-functional alignment between finance, manufacturing operations, and shared service centers to ensure seamless financial process execution.
Experience |Education | Certifications
Bachelor's degree in accounting, Finance, or related field; CPA or equivalent certification strongly preferred. Minimum of 10+ years of progressive finance and accounting experience, preferably in a global manufacturing environment. Deep knowledge of financial transaction cycles (P2P, O2C, R2R) and experience leading process standardization and transformation efforts. Experience developing KPIs and dashboards to monitor the health of financial processes (P2P, O2C, R2R) and drive continuous improvement. Strong understanding of US GAAP, cost accounting, and inventory valuation in a manufacturing context. Strong understanding of data flows between ERP systems and financial consolidation platforms, ensuring alignment between USGAAP and statutory reporting. Deep knowledge and experience with accounting processes and controls. Proven track record of owning and leading the financial close and consolidation process, ensuring accuracy, timeliness, and completeness in alignment with public company deadlines. ERP system experience (Infor LN preferred) and comfort with digital finance tools and process automation platforms. Hands-on experience with Financial Close and Consolidation systems, such as OneStream. Proven leadership and communication skills, with ability to influence across functions and regions in a matrixed organization. Strong analytical and critical thinking skills, with the ability to assess complex financial processes and identify opportunities for standardization, automation, and efficiency gains. Ability to translate complex financial and operational data into clear narratives and recommendations for non-financial stakeholders. Strong ability to research, interpret, and document complex accounting issues, including the preparation of technical accounting memos or white papers in accordance with US GAAP and SEC guidance. Ability to travel domestically/internationally when required
Benefits and Compensation
The salary range for applicants in this position, based on potential employee qualifications, operations, needs, and other considerations permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
ABOUT US
RPM Performance Coatings is a strategic operating unit of RPM International Inc. RPM Performance Coatings joins exceptional products, technologies, service and individuals together to provide a comprehensive building solution package to markets throughout North America, as well as internationally. RPM Performance Coatings products and services are sold directly to contractors, distributors and end users, such as industrial manufacturing facilities, public institutions and other commercial customers. RPM Performance Coatings generated $1.5 billion in net sales for the fiscal year ended May 31, 2024.Apply for this ad Online!....Read more...
Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2)
In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3.
Daily Responsibilities:
Rotate around the production facility with day-to-day tasks assisting operators
Monitor performance data and suggest improvements to increase efficiency
Participate in 5S workplace organisation activities
Complete training modules and assessments as part of your qualification
Maintain accurate production records and report deviations
Year 2/3 – Business Administrator Apprenticeship (Level 3)
In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company.
Daily Responsibilities:
Provide administrative support, including preparing reports, managing files, and handling internal requests
Support business process improvement projects by applying your LEAN knowledge to administrative tasks
Coordinate internal meetings, agendas, and documentation
Assist with purchase order processing, data entry, document control, stock control and sales order processing
Handle communications professionally and maintain confidentiality
Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications.
Year 1: LEAN Manufacturing Operative – Level 2
Key Learning Areas:
Introduction to manufacturing processes and production systems
Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time)
Understanding of health & safety, quality assurance, and standard operating procedures
Practical problem-solving and root cause analysis
Use of hand tools, machinery, and quality control systems
Teamwork and communication within a manufacturing environment
Year 2/3: Business Administrator – Level 3
Key Learning Areas:
Office administration and organisation
Business communication and professional correspondence
Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software)
Record management, reporting, and scheduling
Understanding internal processes and workflow efficiencies
Customer service and stakeholder engagement
Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan.
You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement.
As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
Be the first point of contact for client enquiries via phone and email
Resolve queries professionally, ensuring a high standard of service at all times
Support the account management team with updates, status checks, and customer feedback
Help monitor and improve the customer journey by spotting service trends or common issues
Work with different departments to make sure our clients get a smooth, joined-up service
Accurately log customer interactions and feedback in our CRM system
Handle escalations appropriately and know when to pass issues on
Take ownership of tasks and see them through to resolution
Get involved in service improvement ideas and projects
Build relationships with internal and external stakeholders to support our reputation for quality service
Training:You’ll be enrolled on a Level 3 Customer Service Specialist apprenticeship. As part of the programme, you’ll gain:
A nationally recognised qualification
Regular training and mentoring from both the training provider and UtilityWorks
Development in professional communication, customer insight, service strategy and more
Training Outcome:This apprenticeship is just the beginning. Once completed, you’ll have the skills and experience to step into a permanent Customer Service Executive role within UtilityWorks, with opportunities to grow into areas such as:
Account Management – handling key client relationships
Operations and Process Improvement – shaping how we deliver our service
Sales Support or Commercial Roles – bridging between customers and business growth
Team Leader or Supervisor – for those who show leadership potential
Employer Description:We’re a utilities company with a bold vision:
Ensuring our customers are treated fairly and with transparency in what has become a complex industry.
We work with UK Business and we know that each business is unique so, we take the time understand your exact requirements.
Understanding the way your business works helps us integrate as your utilities partner, saving you time and reducing operating costs.
It also allows us to work alongside your business seamlessly, with quality assurance and first in class customer service.Working Hours :Mon - Thursday 9am to 5pm
Friday 9am to 3 pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Dynamics CE Software Team Lead
(Tech stack: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, Microsoft Dynamics CE / CRM (Sales, Customer Service, Customer Insights), Scrum, Softwareentwickler, Entwickler, Teamleiter, Lead Developer)
Do you want to lead a high-performing engineering team while remaining hands-on with modern Microsoft technologies? Are you motivated by building scalable, future-ready software platforms and creating a culture of technical excellence? Are you ready to step into a leadership role where your decisions drive real impact across development, operations, and stakeholder collaboration? Then this opportunity could be your next career move.
Our client is hiring a Team Lead to take ownership of a cross-functional product team working on mission-critical applications. You’ll shape the technical strategy, guide engineers through complex challenges, and build an environment of continuous improvement and strong team engagement.
Candidates should bring experience with: .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM (Sales and/or Customer Service modules). A solid foundation in agile development practices (Scrum, TDD, CI/CD, Pair Programming), as well as a servant leadership mindset, is essential. You’ll be responsible for both the technical and people aspects of your team - mentoring developers, improving delivery pipelines, and representing your team to stakeholders and partner companies. We are looking for a candidate that has the ability to mentor and review their teams work in all aspect of .NET 8/9, C#, ASP.NET Core, Azure, Azure DevOps, and Microsoft Dynamics CE / CRM.
This is a great opportunity to join a forward-thinking tech environment with meaningful responsibilities, clear progression, and the chance to actively shape both product and process.
Location: Remote (Germany-based)
Salary: €80.000 – €95.000 + Bonus + Benefits
Languages: German and English required (B2+)
Applicants must be based in Germany and have the right to work in Germany.
NOIRGERMANYREC
NOIREUROPEREC
NOIREURLEAD
NC/SM/REM8095....Read more...
NPD Technologist Bristol £28-35,000 DOE + Excellent BenefitsMy Client is a highly innovative manufacturer of products supplied to FMCG environments including Food and Drink. They are currently seeking an NPD Technician who will join their team in a permanent role. Main Responsibilities of the NPD Technologist: ·Support the Sales and marketing team through provision of product application solutions and samples in a timely manner in line with company opportunities and briefs ·Directly engage with prospects and customers promoting innovation days at and off-site customer visits ·Continuous improvement throughout the technical applications function ·Be involved in the implementation of product safety and legality ·Co-ordinate with Sales Team and Customers to achieve new business opportunities ·Enter formulations and applications data onto computer systems in line with the company's development process ·Ensure compliance of legislation regarding additives and flavourings and that they are legal and safe to use ·Oversee customer samples to ensure most appropriate samples are sent and are fit for purpose ·Ensure that internal and external customer expectations are always met ·Ensure departments KPI's are met NPD Technologist / Development Technologist Experience / Qualifications Required: ·Proven experience in product development, focusing on innovation, recipe development and product stability (shelf life, texture, flavour enhancements). ·Strong passion for the food industry, demonstrated in both personal or professional settings. ·Excellent understanding of market trends and product positioning. ·Self-motivated and able to drive projects independently. NPD Technologist Salary and Benefits A salary of up to £35,000 DOE ·11% Pension ·28 days holiday (inc Bank Holidays) + 3 days holiday over Christmas when the site shuts down ·Private Health Insurance ·Death in Service scheme ·Working for a company that are very supportive to their workforce and who reward loyalty This role is commutable from Bristol, Bath, Keynsham, Clutton, Pensford and surrounding areasThis role would suit a candidate seeking a role as an NPD technologist, New Product Technologist, Development Technologist, R&D Technologist, Applications Technologist ....Read more...
NPD Technologist / Applications Technologist Bristol £up to 35,000 DOE + Excellent BenefitsMy Client is a highly innovative manufacturer of products supplied to FMCG environments including Food and Drink. They are currently seeking an NPD Technician who will join their team in a permanent role. Main Responsibilities of the NPD Technologist / Applications Technologist ·Support the Sales and marketing team through provision of product application solutions and samples in a timely manner in line with company opportunities and briefs ·Directly engage with prospects and customers promoting innovation days at and off-site customer visits ·Continuous improvement throughout the technical applications function ·Be involved in the implementation of product safety and legality ·Co-ordinate with Sales Team and Customers to achieve new business opportunities ·Enter formulations and applications data onto computer systems in line with the company's development process ·Ensure compliance of legislation regarding additives and flavourings and that they are legal and safe to use ·Oversee customer samples to ensure most appropriate samples are sent and are fit for purpose ·Ensure that internal and external customer expectations are always met ·Ensure departments KPI's are met NPD Technologist / Applications Technologist Experience / Qualifications Required: ·Proven experience in product development, focusing on innovation, recipe development and product stability (shelf life, texture, flavour enhancements). ·Strong passion for the food industry, demonstrated in both personal or professional settings. ·Excellent understanding of market trends and product positioning. ·Self-motivated and able to drive projects independently. NPD Technologist / Applications Technologist Salary and Benefits A salary of up to £35,000 DOE ·11% Pension ·28 days holiday (inc Bank Holidays) + 3 days holiday over Christmas when the site shuts down ·Private Health Insurance ·Death in Service scheme ·Working for a company that are very supportive to their workforce and who reward loyalty This role is commutable from Bristol, Bath, Keynsham, Clutton, Pensford and surrounding areasThis role would suit a candidate seeking a role as an NPD technologist, New Product Technologist, Development Technologist, R&D Technologist, Applications Technologist ....Read more...
Office Management:
General administrative duties and office coordination
Documentation management and filing systems
Reception and communication support
Office organization and coordination tasks
Content Operations & Sales/Marketing Administration:
Content creation and operational support
Sales and marketing administrative tasks
Customer communication support
CRM data management and maintenance
Marketing material assistance and coordination
Procurement & Inventory Management:
Purchase order creation and tracking
Supplier correspondence and liaison
Stock level monitoring and inventory updates
Price comparison research and analysis
Delivery coordination and logistics support
Invoicing Team Support:
Working directly with the invoicing team
Invoice processing and management
Financial data entry and administration
Accounts administration support tasks
General Administrative Skills Development:
Cross-functional business operations exposure
Professional communication and correspondence
Data management across multiple systems
Administrative process improvement and efficiency
Customer service and stakeholder liaison
Training:
Business Administrator Level 3 Apprenticeship Standard
College workshops will take place at our Southgate Campus every 3rd Monday of each month
On the remaining weeks of each month, you will be allocated 6 hours a week of study which will be remote study
Training Outcome:
On the completion of your apprenticeship, there may be scope to join us on a full time basis
This will depend on how you perform on the apprenticeship, as well as business conditions at that time
Employer Description:Digital Messaging Company is a leading provider of digital signage services. Whether you require just the hardware to manage your own network, or everything from hardware and software to installation and content management, Digital Messaging Company is well placed to assist.
Whether you are in retail, healthcare, catering, defense or corporate, we truly understand the importance of delivering high quality clear messages and promotions to your customers, visitors and staff. Furthermore, our partners commonly receive a revenue increase of up to 35% when moving from static to digital signage. An achievement of which we are very proud!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Team working....Read more...
We are seeking a motivated and hands-on individual to join our team as a Supply Chain and Warehouse Apprentice. This apprenticeship follows the Warehouse Operative Apprenticeship Standard, preparing the individual to carry out a range of moving, packaging, and stock-taking roles and duties in a warehouse environment. The role exists in sectors such as logistics, manufacturing, automotive, and retail, with a focus on safely managing goods, maintaining accurate stock records, and ensuring efficient distribution processes.
Key Responsibilities:
Stock Control and Inventory Management
Ensure ERP system (e.g., Opera) accurately reflects shelf stock.
Assist with monthly stock audits (minimum 10% of total inventory)
Monitor stock levels and flag replenishment needs
Organise storage to maximise available space
Logistics Coordination:
Assist with the loading and unloading of goods (incl. using forklift trucks)
Coordinate goods-in/goods-out processes and documentation.
Pick, pack, and prepare customer sales orders
Operational Efficiency:
Support the implementation of Lean and 5S principles in the warehouse
Contribute ideas to Continuous Improvement and waste reduction
Production & Site Support:
Support works order processing and BOM updates
Help maintain site tools, vehicles (pool cars/vans), and general housekeeping
Assist the Purchasing Team in sourcing and ordering goods/materials
Create and track purchase orders; manage supplier lead times and deliveries
Work with stakeholders to ensure accurate demand planning and inventory levels
Communicate with suppliers for quotations, order confirmations, and delivery updates
Learn how to manage supplier relationships and assess supplier performance
Contribute to cost-saving initiatives and procurement process improvements
Training:The learner will be studying the Supply Chain Warehouse Operative Level 2 Apprenticeship Standard qualification.Training Outcome:Internal vacancies arise from time to time, departments include Sales, Finance, Purchasing, Engineering and Operations/Production.Employer Description:We supply specialist products for use in areas including construction, civil engineering, renewable energy, landfill and rail.Working Hours :Monday-Friday (8:30am-17:00pm).Skills: Attention to detail,IT skills,Communication skills,Logical,Initiative,Organisation skills,Physical fitness....Read more...
A Product Technologist works mainly within the Office and factory at Jardox and reports into the Head of New Product Development (NPD). The successful candidate's role will be made up of the following:
Data input into our Enterprise Resource Planning system (ERP)
Carrying out Product set ups and relevant updates in ERP systems
Maintaining line sheets against Retail Production Plan
Carrying out daily visits to the factory and ensuring finished products meet required standards
Applying cleaning instructions onto production dashboards
Carrying out production orders substitutions / updates
Completing new and updating existing line sheets, including printing files and label creation
Dealing with Production requests, including labels, line sheets, print file updates and supporting with problematic product manufacturing
Supporting the entire development process, form launch to finished product stage
Developing interpersonal skills while working closely with Production, Planning, Customer Services and Sales Teams
Assisting Technical/Quality Compliance Team with all quality, integrity and food safety issues
Driving Continuous Improvement and promoting our Food Safety Culture within the business
Please be assured that you would be trained fully on all of the above. Above all, we are looking for a passion for working in the food industry.Training Outcome:A career in Product Development, New Product Development, Quality or Technical. Employer Description:At Jardox, we are the "Taste Behind the Brands." We are a ‘one stop shop’ for all savoury ingredients, specialising in stocks, gravies, curry pastes, marinades, glazes, sausage & burger seasonings and herb & spice based products.Working Hours :Monday to Friday, 8.00am - 5.00pm.Skills: Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Patience....Read more...
Recruit4Staff are proud to be representing their client, a leading aerospace manufacturing company, in their search for Finance Analyst to work in their Deeside based facilityWhat our client is offering for the successful Finance Analyst:
Salary depends on experience. 37 hours a week. Flexibility may be required. Permanent PositionEnhanced pension scheme matched up to 6%On site parking
The Role - Finance Analyst:
Financial ReportingSales ReportingFixed AssetsAccruals & PrepaymentsStatutory Accounts and AuditBalance Sheet ReconciliationsAR Cash collectionVariance reporting and standard update
What our client is looking for in a Finance Analyst:
AAT or Degree level qualification - ESSENTIAL Studying towards a further finance qualification ACCA/ CIMA/ ACA -ESSENTIAL Experience in the manufacturing industry -ESSENTIAL Attention to detail and knowledge of excel and Microsoft teams Inter-Personal Skills with ability to communicate to non-financial professionals Flexible approach to working pattern required Process Improvement experience
Key skills or similar Job titles: Financial Analyst / Investment Analyst / Budget Analyst / Financial ConsultantCommutable From: Deeside / Chester/ Flint / Holywell / Ellesmere Port / Mold / Rhyl / Broughton / Wrexham For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff Wrexham who are operating as a recruitment agency, agent, agencies, employment agency or employment business. ....Read more...
Account Manager
Rochester | Monday to Friday 9am - 5pm (37.5hpw) | £32,000 - £37,000pa
KHR is partnering with a distinguished manufacturer who is on the hunt for a dedicated and personable Account Manager based from their modern site in Rochester.
This is a fantastic opportunity to join one of the fastest-growing businesses in Kent who are passionate about their employees, products and customers.
Position Overview
As Account Manager you will be responsible for building and maintaining, strong, long-lasting client relationships, ensuring customer satisfaction to drive revenue growth for the company.
Roles and Responsibilities
- Build and maintain strong, long-lasting client relationships to drive revenue growth
- Act as the primary point of contact for client queries, issues, and order updates
- Conduct regular client meetings to review open orders, update timelines, and provide business updates
- Maintain a high level of customer service by promptly and accurately responding to queries and proactively updating clients on order status
- Address and resolve client issues, complaints, or concerns, escalating internally as necessary
- Coordinate with internal departments to ensure orders are completed on time and in full
- Proactively assist the production department with scheduling information and relaying customer requests
- Work closely with the wider team to provide consistent and accurate communication to clients
- Build an in-depth understanding of customer needs to identify sales opportunities for business growth
- Assist the sales department with quotes and the NPD team with formulations and quotes as required
- Support the procurement and logistics teams with sourcing, dispatch, shipping, and tracking when necessary
- Develop account plans and strategies to retain and increase revenue and market share
- Track and monitor customer satisfaction to identify areas for improvement and trends
- Continuously improve the account function, ensuring an efficient and error-free process
Candidate Profile
- 2+ years of account management experience
- Previous sales/order processing experience
- Ability to resolve issues, handle complaints and queries
- Manufacturing, Engineering or FMCG background
- Strong communication and organisational skills
- Proficiency in ERP/MRP systems and Microsoft Excel
- Ability to multitask, problem-solve, and work in a fast-paced environment
Benefits
- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
An opportunity for a Pre-Delivery Inspector to join a world leader in Waste Handling Equipment. Our client have already engaged in the delivery of a wide range of high profile projects for local authorities and national and international Contractors and on the back of this they have been recently been awarded another major contract and thus are looking to add Pre-Delivery Inspector on a Permanent basis to their highly experienced team.
The client is a highly successful international business with a number of manufacturing and service facilities in the Uk and abroad with its roots going back to hundred of years.
Our client has an impressive list of accreditations /approvals , ranging from ISO 9001 to Investors in People.
They are the market leaders in terms of innovation, safety, and aftermarket service.
DUTIES included for the role at Pre- Delivery Inspector :
Confirming finished vehicles are completed in accordance with customer’s requirements and thoroughly tested.
Ensure that inspection parameters are met, delivery dates are achieved, and quality improvement data is collected.
Carry out in-process quality audits.
Ensure that vehicles ‘Passed to Sales’ meet quality requirements.
KEEN to speak to Pre-Delivery Inspectors :
Pre-Delivery Inspectors with Vehicle Mechanical Knowledge.
HGV Industry experience preferred.
Experience with Vehicle Assembly Procedures.
Vehicle Inspectorate Trained Candidates.
THE OFFER for the role of Pre-Delivery Inspector :
Salary £30,000 - £35,000 per annum ( DOE).
Working Week Monday to Thursday Days ONLY.
33 Days Paid Holidays.
5% Employer Pension Contribution.
Medical Cash Plan Scheme.
Employee Assistance Programme.
....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Apply for this ad Online!....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD
QUALIFICATIONS:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc.
OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
As a Quality Assurance Apprentice, you will learn a range of skills from a variety of tasks, developing skills and knowledge that will be useful to any future career! You will not only develop strong technical and legal compliance knowledge, but you will develop strong soft skills, such as communication from working with people across the business, from Stores to Assembly to Sales.
Your daily duties will include:
Promotion of ‘Total Quality’ ethos and quality improvements within all aspects of the business
Acting as the voice of the customer to ensure process owners are responsible for their quality performance
Implement actions that reduce the impact of poor quality
Support all departments re-continuous development
Investigation of internal manufacturing/assembly non-conformances using 8D
Facilitation of daily non-conformance review meetings
Resolution of customer complaints
Supplier approvals/auditing/support including supplier visits as required
Consideration of deviations and issuing of concessions
Assessment of measurement systems (Gauge R&R)
Component failure investigations including measurements
Creation, coordination and review of inspection reports
Support of the organisation’s IMS ISO 9001/14001 and 45001 certifications
Internal auditing of IMS
Support the management of departmental objectives to support business goals
Proactively improve internal systems through enterprise change management
Any other reasonable and relevant duties as requested by the Quality Systems Lead
Training:You will undertake a Level 4 Quality Practitioner Apprenticeship with an Ofsted rated Outstanding training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 4 Quality Practitioner
On-the-job competency training
Monthly online lectures
A continuous improvement project
This apprenticeship is professionally recognised by the Chartered Quality Institute (CQI) and successful completion of this programme provides opportunity for Practitioner registration with the CQI. CSR are an approved provider and when you enrol onto this apprenticeship, you are entitled to 50% discount off Student membership for the first 2 years with the CQI.Training Outcome:Following the Level 4 the apprentice would progress to a Junior QA Engineer. With further experience the role develops into a QA Engineer.Employer Description:At CarnuadMetalbox Engineering (CMbE), we design, develop and manufacture high-performance metal forming and finishing machinery to produce beverage, food and aerosol cans.
We supply precision-engineered canmaking machinery to a global market. All manufactured at our headquarters in Shipley & Leeds!
We are a global business and one of the leading Canmaking machinery manufacturers worldwide. We have over 4,500 operational machines worldwide, over 90 years of experience and have won 4 Queens awards!
Our Quality Assurance Engineers are crucial for ensuring our machines remain the best in class, by ensuring compliance to company processes and whilst maintaining compliance with existing Quality, Health and Safety and Environmental certifications. Quality assurance is key for driving continuous improvement.Working Hours :37.5 hours per week on a flexible basis although you must be at work during the following core times:
Monday to Thursday 09:30 to 12:00 and 14:00 to 15:00
Friday 09:30 to 13:00
Breaks - Daily 1 X 30-minute unpaid break (minimum)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
