Perform various administrative tasks to support the smooth operation of the campaign operations team
Answer and direct phone calls in a professional and courteous manner
Provide general clerical support such as photocopying, scanning documents
Handle incoming and outgoing mail and packages
Full training from the team, with real potential for longer term contract and extended role
Sales / Prospecting:
Support the research of potential prospects using LinkedIn, The Grocer and other online tools
Using the CRM system, entering new prospects and keeping existing prospects up to date
Support the team in new and existing prospects/clients to convert to sales
Promotional Staff Management:
Working with the team to communicate with Promotional Staff / Brand Ambassadors, to qualify them and book them onto activities across the UK
Build a strong rapport with Promotional Staff / Brand Ambassadors
Interview and Qualify Promotional Staff / Brand Ambassadors once they apply through IP Website
Overseeing activities to track brand ambassadors' performance during events and activities
Follow legislation and regulations when hiring new staff
Activity Admin Management:
Update the management system regarding campaign progress, promotional staff attendance etc.
Following Procedures:
Use procedures provided
Use the steps outlined, to ensure everything is done correctly and is clear for anyone else on the team
Learn and Utilise any Software provided
Office Decorum:
Be on time to work and at the desk for starting time, ready
Be respectful of everyone
Communicate with others in the office
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and accuracy in work
Excellent phone etiquette and communication skills
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Experience in an administrative role or similar position
Organisational skills with the ability to multitask and prioritise tasks effectively
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Fluent English spoken and written
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reference ID: IP-COETraining:
Business Administrator Level 3 Apprenticeship Standard
College or on-site
Training Outcome:
Become a permanent member of the team
Progress in the company, as we grow, you grow
Employer Description:We are a promotional marketing organisation, providing brand awareness and consumer engagement by providing promo and event staff, promotional activities or experiential experiences.Working Hours :Wednesday, Thursday, Friday 09:00 - 17:00
Very occasionally, additional hours may be required
(We can discuss the days you work).Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Fluent English....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
You’ll gain experience in a wide range of office tasks, from document handling to supporting purchasing and customer service, in a friendly and fast-paced technical environment.
Your duties will include:
Answer phones and directing technical enquiries
Managing incoming and outgoing emails
Filing and organising documentation
Raising and processing purchase order / sales orders
Liaising with suppliers for pricing and lead times
Tracking orders and updating status
Assisting with the management technical documentation
Supporting quality audits ISO9001
Training:
For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice
This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard
Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard
Training Outcome:
Upon successful completion of the apprenticeship, become the vital hub of a high-tech engineering team, master essential business skills, take on leadership challenges, and fast-track your way into project support, quality control, or operations management
Employer Description:Engineering firm supplying precision instrumentation, bespoke assemblies, technical expertise with a can-do attitude.Working Hours :Monday - Friday, 08:30 - 17:00 with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Reliable,Punctual,Willing to learn,Adaptability,confidentiality....Read more...
Answering calls
Handling customer queries and payments
Updating the database
Emailing/posting certificates
Chasing electricians for paperwork
Booking jobs
Scheduling work efficiently
Managing emails and voicemails.
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprentices must attend college sessions once a week (term-time) at the City College Norwich, Ipswich Road campus
Training Outcome:
This apprenticeship offers the opportunity to progress into a full-time permanent role within our office team, upon successful completion
As the business continues to grow, there is real potential to take on additional responsibilities over time, including scheduling, customer account management, and overseeing key administrative functions.We are looking for someone who is committed, reliable, and keen to develop
For the right person, there is scope to build a long-term career with increasing pay and responsibility. We regularly promote from within and value people who want to grow with the business
Employer Description:Our rigorous standards, meticulous recruitment process, and ongoing training ensure that every customer receives:
Expert electricians who meet and exceed industry standards.
Impeccable technical work with a flawless finish.
Respect and care for your property at every step.
A service-first approach from a team that puts your needs above all else.
Reliable after-sales support, giving you peace of mind long after the job is done.
At Electrical Safety Group, we’re committed to delivering a seamless and professional experience every time.Working Hours :Monday - Friday, 09:00 - 15:30, with 30 minutes paid lunch break per daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Decision making....Read more...
Our rotating apprenticeship will allow you to spend 4-6 months in each of the divisions in our Taunton office:
Group Support - working with accounts, marketing, underwriting, compliance, operations development, data analysis, learning & development and HR
Affinity General Insurance - experiencing the behind the scenes of insurance sales and renewals
Key Responsibilities:
Ensure all administration is dealt in a professional and timely manner and in line with company guidelines; this may include:
Postal & banking duties, scanning, data entry, letter and e-mail correspondence
Maintain accurate records
Provide professional support and high levels of service to both internal & external clients
Liaise effectively with insurance companies and suppliers
To support colleagues from all areas of the business as required
This role may be closed early if a sufficient number of applications are received.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Once you have successfully completed your apprenticeship at Lloyd & Whyte, we will be able to discuss career opportunities. If you would like to continue working with us, we will have a role for you
As you will have experienced the work carried out in each of the teams, we will discuss where you feel your skills will be best utilised
Whilst it is not always possible for you to go straight into your preferred role, we will work with you and put a plan in place to get you there
Employer Description:Lloyd & Whyte is a group of businesses which provides insurance and financial services to specialist markets. Our specialisms range from niche scheme insurance and financial planning advice for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services.
We live by our company values: having fun, being supportive, acting professionally, growing partnerships, and curating ambitious thought.Working Hours :Monday to Friday, 09:00 - 17:00, with a 1-hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Self Starter....Read more...
Developing, implementing, maintaining and improving administrative services within our consultancy practice
Problem solving skills, decision-making, and the potential for people management
Social media and marketing
Research relating to real estate and construction
Report productions
Management of office day to day activities
You will be supported by and will work closely with the Project Coordinator and Office Manager. Dobson-Grey provides great career development and training within the Real Estate and Health and Safety Sector. Training:
The training is online with the Apprenticeship College but otherwise office based in Stratford upon Avon
We will support day release for your training
Additional training across many other areas will be provided including health and safety, real estate, construction, marketing and management
Training Outcome:
Executive Assistant to Directors
Team Administrator
Office Manager
Marketing Manager
Sales Manager
Surveyor
Town Planner
Real Estate Agent
Land and Development Surveyor
Health and Safety Consultant
Construction Safety Consultant
Employer Description:Dobson-Grey Ltd are an RICS regulated multi disciplinary Real Estate Consultancy providing support to national and international clients throughout the UK. We are specialists in land and development consultancy within the residential, healthcare and commercial property sectors.
Our highly experienced team of professionals and dedicated personnel work directly with you at all stages of the project or development process, from land/property identification, financial and physical feasibility through to supporting and overseeing planning, design, programming and budgeting through to onward sale or letting.
Our construction safety specialists are able to support clients, understand their duties and provide convenient and effective and accredited training for themselves and their staff.Working Hours :Monday to Thursday, 9.00am to 5.00pm. Friday, 9.00am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Despatch Administrator – Part Time
Job description
This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday.
I Holland Limited is the world's most well-known producer of tablet punches and dies. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose
To ensure that the despatch process for both Tooling and Pharmacare runs effectively and efficiently using current systems but also in conjunction with the senior despatch administrator proactively developing systems to ensure that the process is slick as possible.
The role will require clear communication not only with customers and agents but also with manufacturing and sales administration to ensure an awareness of the order status at all times, enabling the job holder to have the ability to answer customer queries and foresee any problems before they are encountered. The job holder should be up to date with any changes in despatch (including paperwork and legislative changes) and provide advice both pro-actively and when required.
The job holder will also be responsible for logging and dealing with customer and supplier complaints and ensuring that corrective actions are implemented for this area
Principal duties & responsibilities• Ensure that the despatch process is efficient and effective and, in conjunction with the Senior Despatch Administrator, develop new processes if and when required (and ensuring that these are fully documented within the quality system).• Ensure current processes are fully followed, e.g. freight bookings, post flights, despatch checklist, invoice submission to OB10, to ensure that all customer requested documentation is received on a timely basis to ensure that there is continuous improvement.• Provide ongoing and helpful support to all customers (internal and external), being proactive and advising, where necessary, in relation to despatch/INCOTERMS/bills of exchange/letter of credit or freight quotes.• To plan ahead at all times, ensuring that any problems are addressed before the point of despatch, including ensuring that all documentation that can be done before the point of despatch has been processed (e.g. invoices sent for authorisation, freight forwarders identified, payments received, POs chased, etc).• Ensure that all customer complaints and supplier complaints are logged and that these are addressed on a timely basis, and corrective actions are implemented.• To ensure all legal procedures and documentation processes for despatching goods are learnt, followed and kept up to date.• Adhere to all policies and procedures• To work within all Health and Safety, environmental and other company procedures/ guidelines.• This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday. £12.72 - £13.21 per hour, depending on experience.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Part-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 24 per week – Monday, Tuesday & Wednesday
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• Health & wellbeing programme• On-site parking• Store discount
Application question:• For security reasons, you must not have been out of the country for more than 28 consecutive days. Do you agree to a 5-year security check?
Experience:• Administration: 3 years (required)
Work authorisation:• United Kingdom (required)
Work Location: In person, Long Eaton Nottingham
Click 'Apply' to forward your CV.....Read more...
Despatch Administrator – Part Time
Job description
This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday.
I Holland Limited is the world's most well-known producer of tablet punches and dies. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose
To ensure that the despatch process for both Tooling and Pharmacare runs effectively and efficiently using current systems but also in conjunction with the senior despatch administrator proactively developing systems to ensure that the process is slick as possible.
The role will require clear communication not only with customers and agents but also with manufacturing and sales administration to ensure an awareness of the order status at all times, enabling the job holder to have the ability to answer customer queries and foresee any problems before they are encountered. The job holder should be up to date with any changes in despatch (including paperwork and legislative changes) and provide advice both pro-actively and when required.
The job holder will also be responsible for logging and dealing with customer and supplier complaints and ensuring that corrective actions are implemented for this area
Principal duties & responsibilities• Ensure that the despatch process is efficient and effective and, in conjunction with the Senior Despatch Administrator, develop new processes if and when required (and ensuring that these are fully documented within the quality system).• Ensure current processes are fully followed, e.g. freight bookings, post flights, despatch checklist, invoice submission to OB10, to ensure that all customer requested documentation is received on a timely basis to ensure that there is continuous improvement.• Provide ongoing and helpful support to all customers (internal and external), being proactive and advising, where necessary, in relation to despatch/INCOTERMS/bills of exchange/letter of credit or freight quotes.• To plan ahead at all times, ensuring that any problems are addressed before the point of despatch, including ensuring that all documentation that can be done before the point of despatch has been processed (e.g. invoices sent for authorisation, freight forwarders identified, payments received, POs chased, etc).• Ensure that all customer complaints and supplier complaints are logged and that these are addressed on a timely basis, and corrective actions are implemented.• To ensure all legal procedures and documentation processes for despatching goods are learnt, followed and kept up to date.• Adhere to all policies and procedures• To work within all Health and Safety, environmental and other company procedures/ guidelines.• This is a part-time role, 3 days a week, Monday, Tuesday, Wednesday. £12.72 - £13.21 per hour, depending on experience.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Part-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 24 per week – Monday, Tuesday & Wednesday
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• Health & wellbeing programme• On-site parking• Store discount
Application question:• For security reasons, you must not have been out of the country for more than 28 consecutive days. Do you agree to a 5-year security check?
Experience:• Administration: 3 years (required)
Work authorisation:• United Kingdom (required)
Work Location: In person, Long Eaton Nottingham
Click 'Apply' to forward your CV.....Read more...
Answering telephones - first point of contact when answering calls
Effectively and accurately handling customer service enquiries (e.g. Settlement Figure requests)
Responsible for the appropriate distribution of customer service emails
Maintenance of computerised and manual records (Cleansing customer files to remove unnecessary information, ensuring documents are scanned so we hold a digital copy)
Day-to-day filing/photocopying/scanning
Monitoring stationery stock levels and ordering when appropriate
Production of documentation for signing by customers
Processing of payouts once signed documents received
Liaising with suppliers to request invoices and any amendments
Contacting funders to provide relevant information and ensure payouts are smoothly processed
Loading of new proposals onto deal management system
Checking and processing own book payouts
Learn to use Leasesoft for our own book lending (inputting of deals & in life servicing once live)
Completing relevant searches requested by the sales team/directors required for underwriting (Experian, land registry, valuation)
Actively chase any outstanding original documentation for own book agreements if not received at payout
To attend and/or complete any mandatory training courses stipulated by the Company
To ensure the educational aspects of the apprenticeship are completed in a timely manner
Training:You will be working towards a Level 3 Business Administrator Apprenticeship standard.
You will receive on and off-the-job training and support from an assessor and an Apprenticeship Advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.Training Outcome:Potential to move to other areas of the business internally, such as collections or sales, as well as progressing into the administration team. Opportunities are also available in the wider group in marketing, HR and finance.Employer Description:Ignition is a leading provider of vehicle and asset finance, helping finance a diverse range of plant, machinery, business equipment, motor, light and heavy commercial vehicles and renewable energy. Our finance solutions are provided either through our funds, or via joint trading relationships with a panel of major finance houses.
Ignition doesn't just refer to external funders - we also lend directly from our own funds. This dual role allows flexibility, more control over proposals, potentially faster decision making, and access to deals competitors may not offer.
Customers receive dedicated account managers and one-on-one support. A more human, responsive and supportive experience throughout the finance journey. Funds a wide range of assets including commercial vehicles, construction equipment, renewable energy tech and agriculture machinery.
Based in the Southwest, but serving clients across the UK as part of the STAR Asset Finance Group. Combination of regional knowledge with nationwide capability.Working Hours :Monday to Friday, 9am to 5pm, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
General Administration:
Provide support to the office staff by managing phone calls, emails, and correspondence
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
Using our inhouse CRM system
Scheduling and Coordination:
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services
Communication and Customer Service:
Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
Assist in handling customer enquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
Using social media platforms to connect with customers and acquire new ones
Use of other digital channels to promote services
Create email newsletters to build a client community
Drives sales through various channels
Use AI to support our digital marketing strategy
Learning and Development:
Participate in training sessions and workshops to enhance skills in office administration and customer service
Complete assigned coursework and assessments as part of the apprenticeship programme
Seek feedback and take initiative to improve performance and adapt to new responsibilities
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:This apprenticeship offers a pathway to potential permanent employment or advancement within the company upon successful completion of the apprenticeship.Employer Description:KLAS are an approachable team based in Eastham Village, Wirral. We established in 2011 by Kate Lonsdale and have clients across various sectors.
At KLAS we put our clients first and by knowing what they want to achieve we then help them earn more and keep more. We offer high quality at a low cost.Working Hours :Monday - Friday between 9:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Support the management of client accounts and assist in driving business growth through new client acquisition and retention strategies.
Monitor and achieve performance targets, ensuring all activities comply with relevant regulatory and company guidelines.
Assist in the administration and management of a variety of insurance products, ensuring accurate and efficient service delivery.
Support the generation of new business leads and assist with client engagement, ensuring a strong understanding of client needs.
Aid in negotiating and presenting insurance solutions, ensuring they are tailored to client requirements and offer value.
Assist in closing sales and securing client coverage, ensuring effective management of client portfolios and follow-up actions.
Ensure all business operations comply with regulatory frameworks and company procedures, demonstrating attention to legal and industry standards.
Manage and resolve client complaints, ensuring adherence to company procedures and regulatory requirements.
Engage in continuous professional development through training and assessments, proactively identifying areas for personal growth.
Provide exceptional customer service by developing and maintaining strong, professional relationships with clients.
Ensure compliance with the company’s policies and procedures, particularly related to business conduct, data security, and confidentiality.
Build and maintain effective relationships with external stakeholders such as insurers and underwriters, supporting business objectives.
Efficiently handle client communications, ensuring timely responses and professional interactions in line with company standards.
Ensure compliance with data protection regulations by securely managing client and employee information.
Support the organisation’s health and safety procedures, maintaining a clean and organised workspace while contributing to office operations.
Training:
Business Administrator Apprenticeship - 15 months.
This consists of 6 hours a week (off-the-job training).
A monthly meeting with your skills coach for two hours.
All training will be completed in your place of work.
Training Outcome:After the apprenticeship is completed (subject to review) a full time 'Insurance Account Executive' role will be offered.Employer Description:LBH Insurance has been established and running for 75 years. The expertise and knowledge of the staff is paramount in giving customers the level of service they deserve. Treating customers fairly is a high priority for us. As insurance agents in Southend, We carry out extensive research to find the best policies for your profession, situation, or personal circumstances.Working Hours :Monday to Friday, 9:00am - 5:00pm (No evenings or weekends).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Initiative....Read more...
As part of this role, the apprentice will be carrying out the following:
1. Customer Account checking daily, an email is sent to the customer with any issues with the account manager cc'd into the email.
a. Defect audit check for the previous week for drivers
b. Outstanding defect repairs
c. Paperwork to evidence repair completed
d. All accounts to be setup with a disclaimer
e. All accounts to be setup with the correct defect check for the asset being checked
f. All accounts to be setup with gate checks
g. Check if any accidents have been recorded and advise account manager
2. Asset Maintenance checking daily, email is sent to account manager. Only chase paperwork with customer or speak to the customer if the schedule is out of sync / outstanding
a. PMI schedule is correct and in line
b. Paperwork is checked and uploaded
c. Check VOR status and remedy any identified issues
d. All vehicles are correctly scheduled with the correct maintenance allocated
e. Any duplicated Assets are checked and removed
f. Asset hub to be set up correctly and updated (within 7 days of becoming a new customer)
g. System is labelled with Logico
Correct users are set up (account manager).Training:Training will be conducted in the workplace in order to achieve the Level 3 business administrator apprenticeship. Some of the topics that will be cover are in the below list:
IT: Skill IT1 - Demonstrates they can use IT packages, specifically to write letters or emails, and to record and analyse information
IT: Skill IT2 - Able to perform tasks relevant to their role using IT packages without supervision
Record and Document Production: Skill RD1 - Records are accurate, rarely require correction and are treated confidentially
Record and Document Production: Skill RD2 - Recommendations and solutions only need minor improvements
Record and Document Production: Skill RD3 - Supports others in producing documents and can provide examples
Decision-Making: Skill DM1 - Decisions are thought through, using a range of information to make a sound judgement
Decision-Making: Skill DM2 - Challenges appropriately and is polite when doing so
Decision-Making: Skill DM3 - Exercises sound judgement when asking for advice by choosing the appropriate time, manner and person
Interpersonal Skills: Skill IS1 - Works effectively with a range of people
Interpersonal Skills: Skill IS2 - Influences and challenges peers when necessary
Interpersonal Skills: Skill IS3 - Supports others in the organisation and demonstrates coaching skills
Planning and Organisation: Skill PL1 - Plans work and achieves deadlines
Planning and Organisation: Skill PL2 - Shares areas to improve plans with others
Planning and Organisation: Skill PL3 - Effectively manages resources and meetings
Planning and Organisation: Skill PL4 - Takes responsibility for logistics and can provide examples
This list is not exhaustive. Training Outcome:There are a number of career routes that an apprentice with Logico could follow; below are a few of them:
Compliance Administrator
Transport Consultant
Professional Transport Consultant
Business Manager
Employer Description:While you get on with what you do best, running your business, our team will be working on your behalf, making sure you remain compliant, your transport is running smoothly and you have the support you need.
That’s fewer things you have to think about isn’t it?
Established in 2019 by our managing director, Lisa Fleming, we have grown rapidly to a successful, award-winning team of seven employees, providing the highest quality transport compliance and training services to businesses across the UK.
Our clients prefer our no-nonsense and personal approach, we get to understand your business objectives, goals and most importantly, we listen to you.
Tell us what your transport and compliance concerns are and we’ll come up with a plan to help.
We’re the only DVSA Earned Recognition Scheme approved auditors in the north east and with an award-winning track record (check out our awards and accreditations page), we can help your business grow, remain compliant and thrive.Working Hours :Mon-Fri 08:30-17:00-1 hour for lunch.
28 days holiday including statutory holidays.
When working in sales department commission and bonus are based on sales achieved.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You'll be at the heart of our business, providing crucial administrative and operational support across various departments. No two days will be the same as you develop a wide range of business skills, contributing to the efficiency of our organisation. Your daily and weekly tasks will include:
Being the first point of contact for visitors and incoming communications, managing calls, and directing emails to the correct teams, demonstrating strong communication skills.
Coordinating hospitality for meetings, booking rooms, arranging refreshments, and ensuring a positive first impression for all visitors, managing priorities and own time effectively.
Managing and updating digital and physical filing systems, assisting with invoicing, processing payments, and supporting both debtor and creditor enquiries, maintaining accurate records and handling confidential information.
Providing administrative support to the Sales Team, including supplying proof of delivery documentation and confirming delivery dates, showcasing your ability to build and maintain positive relationships.
Assisting with planning internal meetings and staff events and organising national and international travel and accommodation bookings for staff, applying effective planning and organisation skills.
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Upon successful completion of your apprenticeship, there's a strong possibility of a permanent position within ProMinent Fluid Controls. You could progress into various administrative or support roles, utilising the comprehensive business administration skills gained during your apprenticeship, with potential for progression towards leadership or management.Employer Description:We are a global market leader within the water treatment industry, solving our customers metering, water treatment and chemical fluid handling challenges, with innovative sustainable & cost-efficient solutions. Delivering great service worldwide, we earn the trust of customers of all sizes and sectors. WHY US? We are totally focused on our people and are so proud of the fact that more than 45% of our staff have been with this business for longer than 10 years. This speaks volumes about our values, why people join our business and translates into amazing relationships with our clients. We love to help our people to develop and thrive, giving them opportunities to add to their skills and knowledge.Working Hours :Monday to Friday, 8:30am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Technical Work - Payroll
Payroll processing
Pension processing
Setting up and closing of PAYE and Pension schemes
Dealing with Payroll queries, phone calls and correspondence from clients and HMRC
Using Sage Payroll and other software
CIS300 (Construction Industry) Preparation and submission
P11D’s (Benefits-in-kind) Preparation and submission
Other ad hoc payroll work
Technical Work - Bookkeeping
Bookkeeping – Sales and Purchase ledger postings, Bank receipts and Payments, Bank Reconciliations.
Usings QuickBooks, Xero and Sage Software
Preparing VAT Returns
General
Building good relationships with clients and answering their questions
Ad-hoc duties as required, to assist in the smooth running of the office, broaden your knowledge and business awareness to develop your career
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider, to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
Training Outcome:Opportunity to progress as a full-time employee upon successful completion of the apprenticeship programme. Employer Description:We are a long established, friendly, family firm of Chartered Accountants and Registered Auditors based in Derby, with a team of 18 staff to service your needs. As a business, we look to support clients with our philosophy of working with our clients to achieve their business and personal goals. We achieve this by providing a personal but professional service to our growing number of clients.
While we are based in Derby, we assist and service clients in all areas of the UK, and a number from overseas.
We provide personal, tailored accounting packages covering all aspects of business across a wide range of trades and industries. Our dedicated and highly motivated team are ready to service your business needs on a day to day basis. We aim to provide a practical solution to problems both as they arise and increase the ability of the business to anticipate future aspects that will need attention.
We are a modern firm of accountants and use the latest technology to increase efficiency. By continuing to invest in new ideas to support our team, we can in turn pass on these benefits to you, the client.Working Hours :Monday to Friday, 8:30am to 5pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Whether you're interested in helping UK tradespeople grow their businesses or working in the fast-moving world of logistics, this role offers a unique chance to do both.
You’ll be working alongside experienced professionals, learning from the best, and helping drive results for the UK's leading lead generation company and the fastest-growing logistics brand.
The Business Administration Apprentice will be responsible for the following duties:
For Move Your Motor:
Booking and managing logistics jobs across the UK and Europe
Coordinating with transport partners and keeping customers informed
Handling daily customer needs and logistics administration
Developing your own customer base and repeat business
Tracking job progress and resolving any delivery issues
For Leads Every Day:
Working with UK tradespeople to recommend the best lead generation packages
Supporting trades to grow their business through digital marketing solutions
Creating and maintaining customer profiles
Following up with prospective clients and converting leads
Answering inquiries via phone and email and offering outstanding service
Across Both Brands:
Building strong relationships with customers and business partners
Meeting monthly sales and service performance targets
General administration and CRM management
Participating in team meetings and training sessions
Training:
Level 3 Business Administrator Apprenticeship Standard
You will complete a 15-month Apprenticeship which includes 12 days at the PETA training centre in Cosham
You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Training Outcome:
This is a great opportunity to build a long-term career with a company that values performance, development, and growth
Employer Description:Leads Every Day Ltd is the UK’s largest and most established lead generation company, proudly supporting UK businesses for over 15 years. We specialise in connecting customers with tradespeople and service providers nationwide, helping them grow through qualified leads and smart marketing solutions.
Move Your Motor is our fast-growing logistics brokerage brand. As the UK’s most dynamic logistics company, we help customers move goods across the UK and Europe, using our expert lead brokerage system to pair transport needs with trusted logistics partners.
By joining us, you’ll be part of a forward-thinking organisation with two thriving brands, working across both teams to support and drive business success.Working Hours :Monday - Friday, 09:00 - 17:00Skills: IT skills,Organisation skills,Strong Communication skills,Strong interpersonal skills,Positive, can-do attitude,Eagerness to learn,Effective time management,Interest in varied role,Team player,Initiative and drive....Read more...
Key areas of responsibility
1. Entries & Invoicing
Checking and uploading of examination entries
Processing sales invoices for exam entries
Keeping invoices issued in line with current/updated exam bookings
Working with AR colleagues to monitor payments received
Processing adjustments and refunds
Tracking centre and representative accounts
2. Fees & payments
Checking/approving examiner fee and expenses claims and maintaining records
Calculating and submitting centre representative commission and expenses claims and maintaining records
Liaising between LCME stakeholders and Finance/Payroll/HR -resolving any queries
3. Suppliers & analysis
Setting up suppliers
Raising purchase orders and monitoring/payment of suppliers
Reconciling/resolving clarity travel payment issues
Dealing with queries from suppliers, UK/ overseas centres and reps
Assisting the manager with budget analysis of income and expenditure
General office administration, including filing
4. Undertake a programme of continuing personal development, including the development of specialist skills and knowledge as required5. Management Trainee Responsibilities:
Assist in the development and implementation of financial strategies and plans
Participate in various training programs to gain a comprehensive understanding of the department's operations
Collaborate with senior management to identify areas for improvement and develop solutions
Conduct financial analysis and prepare reports to support decision-making processes
Learn and apply best practices in financial management and reporting
Support the team in day-to-day operations and special projects
6. Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety
7. To work in accordance with UWL’s equality and diversity policies.In addition to the above areas of responsibility, you may be required to undertake any other reasonable duties relating to the broad scope of the positionTraining:OverviewWith the Chartered Manager Degree Apprenticeship (CMDA), the Claude Littner Business School at the University of West London offers you the opportunity to gain a high-quality degree, on-the-job experience and a professional pathway for career development.
The CMDA is part of the Degree Apprenticeship programme, a new government and industry scheme that guarantees a high-quality degree, geared around the needs of employers and employees.
Combine 'off the job' study at the University of West London with a paid position, enabling you to graduate with significant work experience alongside a respected degree qualification.
Developed by a group of 20 businesses led by Serco, the CMDA produces managers with the management skills and qualities required by employers of all sizes and from all sectors.
We have tailored our delivery of this course to fit in with the needs of your working day, allowing you to balance education and business demands. Training Outcome:Finance or Business Support Administrator.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.
We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992
The College
The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.
LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university.
The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Reporting & Compliance Administrator
GENERAL PURPOSE OF THE JOB: The Reporting & Compliance Administrator is responsible for conducting financial analyses and audits to support contract compliance and profitability across construction projects. This position ensures accuracy in billing, forecasting, and reporting through detailed reviews and verification of data within enterprise systems such as SAP and eBuilder. The role is also critical in ensuring compliance with internal audit controls and external regulations by maintaining accurate documentation and collaborating closely with cross-functional stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Hindsight Analysis
Conduct monthly reviews of contracts to identify fluctuations in gross margin due to change orders, cost increases/decreases, or unforeseen impacts.
Extract and validate project financial data from SAP.
Analyze cost changes and their effect on gross profit.
Deliver detailed reports highlighting key drivers of margin fluctuations.
Provide insights to stakeholders for informed decision-making.
2. Underbilling Analysis
Identify projects where incurred costs exceed billed amounts.
Extract and verify billing data from SAP to ensure accuracy.
Document findings and recommend corrective actions to address revenue leakage and improve cash flow.
3. Audit Controls
WTI_3: Cost Model
Review and Verify Audit Controls: Ensure that current audit controls meet internal policy requirements and external regulatory standards. Identify and address any gaps in control procedures.
Update and Document Report Selection Process: Evaluate current report selection methods for audit reviews. Update documentation to reflect changes, maintaining clarity and consistency.
Request and Obtain Audit Selection Report: Coordinate with Finance to obtain comprehensive and accurate audit selection reports including financial and project-level data.
Collect Relevant Data: Extract required project data from SAP and eBuilder systems. Confirm data integrity through cross-referencing with source documentation.
Verify and Analyze Data: Conduct in-depth data reviews to identify and investigate discrepancies or irregularities.
Report Findings and Recommend Corrective Actions: Summarize audit findings, propose actionable solutions, and support their implementation.
Address Audit Follow-Ups: Respond to audit-related questions promptly and provide additional documentation or explanations as required.WTI_6: Hindsight Analysis
Review and Verify Audit Controls: Reaffirm alignment of audit controls with compliance expectations.
Update and Document Report Selection Process: Maintain up-to-date records of report criteria and selection methodology.
Request and Obtain Audit Selection Report: Ensure audit selection reports from Finance are received timely and contain relevant project financials.
Collect Relevant Data: Pull and organize key project and cost data from SAP and eBuilder.
Verify and Analyze Data: Scrutinize data for accuracy and consistency, resolving any issues found.
Report Findings and Recommend Corrective Actions: Deliver clear, detailed reporting that outlines margin impacts and related drivers, and provide recommendations for resolution.WTI_7: Review of Completed Jobs
Review and Verify Audit Controls: Confirm that audits of completed jobs meet required standards and expectations.
Update and Document Report Selection Process: Ensure audit process steps and criteria for completed jobs are clearly documented and repeatable.
Request and Obtain Audit Selection Report: Partner with Finance to retrieve job completion reports for review.
Collect Relevant Data: Extract data related to job performance and completion metrics from SAP and eBuilder.
Verify and Analyze Data: Conduct reconciliation and validation of cost, billing, and completion status.
Report Findings and Recommend Corrective Actions: Summarize discrepancies and risks, and communicate corrective measures to operational and finance leaders.
Address Audit Follow-Ups: Provide any additional data requested and ensure all questions are answered thoroughly to close out the audit cycle.GRIR Audit Report
Extract GRIR (Goods Receipt / Invoice Receipt) account balances from SAP.
Pull and organize data including:
Purchase Orders (POs)
Goods Receipts (GRs)
Invoice Receipts (IRs)
Vendor master data
Aging reports
Material and invoice documents
Match GR and IR transactions against POs to identify:
Fully matched items
Timing differences or mismatches
Open items (e.g., GR without IR, IR without GR)
Reconcile and investigate:
Quantity and price variances
Duplicate entries
Delayed postings
Categorize open GRIR items by age and root cause.
Determine appropriate resolution:
Write-off
Vendor follow-up
Internal investigation
Collaborate with Procurement and Accounts Payable to confirm goods receipt and invoice verification.
Escalate or resolve discrepancies per internal policy.
Create the GRIR audit report with:
Summary of findings
Key metrics (e.g., open items, aging, write-offs)
Root cause analysis
Improvement recommendations
Document actions taken, such as item clearance or pending investigations.
Recommend preventative controls and process improvements, including automation where applicable.
Establish recurring GRIR monitoring tools or dashboards.
Ensure financial adjustments are properly booked and reflected in accounting systems.
4. Procurement Vehicle Fee Check Requests
Review cooperative sales reports to identify projects requiring procurement vehicle (e.g., co-op or government contract) fee processing.
Verify accuracy of cooperative contract usage and confirm eligibility for associated fee payments.
Process procurement vehicle fee check requests in compliance with internal guidelines and contract terms.
Collaborate with Procurement, Project Administration, and Accounts Payable to ensure proper documentation and timely processing.
Maintain records of fee check submissions and approvals for audit and reconciliation purposes.
Follow up on outstanding check requests and ensure financial postings are correctly applied in SAP or applicable financial systems.
5. Other Projects as Needed
Support ad hoc reporting, analysis, and compliance projects as assigned.
Assist with cross-functional initiatives involving Finance, Operations, Procurement, and Business Operations teams.
Adapt quickly to evolving business needs by providing timely data, insights, and administrative support.
Participate in process improvement initiatives or system implementations related to financial reporting and compliance.
Take ownership of assigned tasks and ensure follow-through to completion with accuracy and attention to detail.
Education:
Bachelor's degree from four or 5-year college or university
Experience:
Two to four years related experience and/or training.
Skills and Abilities:
Strong analytical skills with the ability to interpret financial data and identify trends or anomalies
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data validation
Experience with ERP systems, particularly SAP, for financial reporting and data extraction
Familiarity with GAAP and basic accounting principles for interpreting financial statements and cost data
Understanding of job cost accounting and the impact of billing, invoicing, and procurement processes on project profitability
Strong analytical skills with the ability to interpret financial data and identify trends or anomalies
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data validation
Experience with ERP systems, particularly SAP, for financial reporting and data extraction
Familiarity with GAAP and basic accounting principles for interpreting financial statements and cost data
Understanding of job cost accounting and the impact of billing, invoicing, and procurement processes on project profitability
Detail-oriented with a high level of accuracy in financial data review, reconciliation, and audit documentation
Ability to reconcile complex accounts, such as GRIR (Goods Receipt / Invoice Receipt) and underbilling scenarios
Knowledge of internal control frameworks and experience conducting or supporting audits
Strong written and verbal communication skills to document findings and present recommendations clearly
Time management and organizational skills to handle multiple projects and deadlines with minimal supervision
Collaborative mindset with the ability to work cross-functionally with Finance, Procurement, Operations, and Project Admin teams
Process improvement mindset, able to identify inefficiencies and propose automation or streamlined workflows
Comfort working with confidential or sensitive financial information
Familiarity with construction industry terminology and cost drivers (preferred but not required)
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...