Key Responsibilities
You will work alongside different departments to support the smooth running of daily business operations. Tasks will include (but are not limited to):
Operations
Check staff timesheets and cross referencing with clock-in/clock-out records.
Assisting with scheduling and workforce planning documents.
Supporting the coordination of equipment and consumables for jobs and events.
Updating internal systems and spreadsheets to track job progress and completion.
Liaising with site supervisors and managers to ensure operational information is accurate and up to date.
Supporting the preparation of event plans and staff rotas.
Sales and Client Services
Creating and processing consumable and supply orders for clients.
Preparing quotations for clients.
Assisting with client communications and record keeping.
Maintaining quotCreating e information and histories in CRM systems.
Supporting tender documentationand proposal formatting when required.
Helping to track client feedback and identify service improvement opportunities.
HR & Compliance
Supporting the onboarding and offboarding for staff.
Filing and maintaining HR records and staff documentation.
Supporting recruitment admin such as reference requests and induction packs.
Assisting with Health and Safety record keeping, staff training logs, and COSHH data sheets.
Helping to ensure compliance with company policies and legislative requirements.
General Office Administration
Managing incoming calls and emails.
Updating spreadsheets and company systems.
Assisting with company correspondence and documentation.
Supporting the marketing team with social media content, blog posts and news articles for ther company's websites and platform.
Training:You will achieve your Level 3 Business Administrator Apprenticeship standard.
There are workshops you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.Training Outcome:There will be opportunities for ongoing training and career devlopment for the right candidate upon completion of the apprenticeship.Employer Description:The Nu Group is a growing facilities management company providing cleaning and waste management services across the country. We pride ourselves on professionalism, sustainability and delivering exceptional services to our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 minute lunch break unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You will be working in a small team in our Witham office and the role will be varied from inputting invoices, helping plan and create content to answering the phones. You will be using a variety of platforms including, Microsoft Office, Canva, WooCommerce, our Inhouse Accounting Software and a variety of Social Medial platforms.
The role would be ideal for someone who is enthusiastic, hardworking, with a can do approach and flair of creativity. You will need to be confident and professional as you will be speaking directly with customers across multiple communication channels. You will have great attention to detail as you will be checking and inputting supplier invoices as well as entering customer quotes and orders. There may also be the opportunity to attend Overseas Tradeshows.
Duties will include:
Answering the phone and transferring calls to the relevant person.
Checking and entering invoices into our in-house ERP system.
Entering sales quotes and orders.
Updating customer and supplier information.
Updating the website.
Monitoring and responding to comments and messages across all social media platforms.
Helping to create engaging content/captions for all social channels, including but not limited to Instagram, Facebook, LinkedIn and YouTube.
Support with content creation shoots.
Assist with the management of our affiliate programme.
Research and identify potential influencers aligned with our brand and target audience.
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
Delivered within the workplace, via online training, and at Colchester Institute Campus.
Training Outcome:Potential for permanent employment upon completion of the apprenticeship.Employer Description:RATstands Ltd design and manufacture high quality music stands, lights, staging and chairs. We are market leaders in our field and our products are used all over the world by the finest venues and musicians including Royal Albert Hall, Sydney Opera House, Abbey Road Studios, Walt Disney Concert Hall and many more.Working Hours :Monday to Friday 9am - 5pm with a 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Support all areas of the business including sales, marketing, operations, and administration and interacting with internal or external customers
Working to increase efficiency by supporting and working across teams, as well as helping to resolve issues
Using IT packages and systems (including Microsoft Office, Hubspot, Wordpress, Zuper) to write letters, emails, proposals, as well as to record and analyse data
Updating and reviewing databases, ensuring information is recorded accurately
Assisting with drafting correspondence, writing reports, and inputting/ reviewing work
Maintaining positive relationships within the team and across the organisation, promoting collaborative working
Communicating with internal and external customers, either in person, on the telephone, in writing or on digital platforms
Assisting with queries from inside and outside the organisation, while representing the organisation
Reviewing processes and providing suggestions for improvements, sharing administrative best-practice across the organisation
Managing work priorities and time to meet deadlines and to complete tasks effectively, while managing expectations
Organising meetings and events, taking minutes and action logs as needed
Assisting with project management, including helping to plan, monitor and report on projects
Assist with customer enquiries, prepare quotes, and manage the sales process from start to finish
Work with our suppliers and installation teams to coordinate orders and installations
Help support the planning and scheduling of servicing and maintenance work, including follow-up actions after bollard services
Learn how to source and order products from a range of manufacturers
Learn how to use our CRM system (HubSpot) to manage customer relationships and track opportunities
Assist in developing and sending email marketing campaigns to drive repeat business
Training:
Business Administrator Level 3 Apprennticeship Standard
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre
Training Outcome:
A position may be available for the right candidate following successful completion of the apprenticeship
The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship
You may prefer to focus in a particular area, whether that be sales/operations or office management, in which case we may be able to progress you into a more specific role in the future.Employer Description:Rhino Security has specialised in the perimeter protection of private and commercial property for the last 32 years, establishing itself as a trusted advisor with exceptional levels of customer service. We excel in specifying, supplying, installing and maintaining security posts, bollards and barriers throughout the UK, with the sole aim of delivering peace of mind and deterring criminal activity.
All our security bollard and barrier ranges include products with different specifications and styles so that you can choose items that will deliver on your security and aesthetic requirements, whether that be telescopic or static, manual or automatic. We also stock a range of cycle shelters and stands, as well as crash-rated street furniture solutions.
Our added value comes in the form of a dedicated Aftercare team, coupled with annual maintenance plans which ensure our client’s sites remain secure and fully operational.
A brief history:
Founded in 1992 by George ‘Tony’ Hamerton, our company began with the goal to improve perimeter security for car dealerships across the UK. After an early career working with some of the world’s most recognised automotive brands, Tony spotted a significant gap in the market. Partnering with the Great British Bollard Company (now Marshalls Street Furniture) as the main agent for the East of England, Tony set out to build a business focusing on providing top-quality security solutions.
In his Bedford Rascal van loaded with demonstration bollards, Tony drove across the country and grew his business into a trusted provider. He supplied and installed perimeter security solutions for hundreds of car dealerships, including bollards, barriers, fencing and CCTV. Along the way, he introduced a bollard servicing offering, with Annual Servicing Plans designed to keep our clients’ security solutions in top condition year-round.
For over 30 years, we’ve built a reputation for delivering exceptional customer service, which has led to long-standing, highly valued relationships with many of our clients. Much of our business comes from customers who have trusted us for decades, a testament to our dedication to high-quality service and support.
In 2022, Tony’s son, James, took the helm. James brought a fresh perspective to the business after a successful career in Sales and Project Management in London’s office design and fit-out sector. His goal has been to modernise and expand, ushering the company into its next chapter of growth. This transformation includes adopting new, streamlining technologies, expanding our product range, and enhancing our supplier network to better serve our existing and new customers.
Now, two and a half years into this exciting new era, we’ve grown stronger than ever. With a supply and installation service covering the entirety of the UK, plus shorter lead times thanks to our new warehouse facility, we are ready for the future. Our turnover and headcount in the last two years has also doubled, from £1m-2m and 5-10 respectively.
We are proud to say that while our company continues to evolve, our core values remain unchanged: “Deliver outstanding customer service and always do right by our clients and partners.” This is reflected in our current average customer review ratings of 4.8/5 on Trustpilot and 4.9/5 on Feefo, where we also plant a tree for every review we receive with a minimum of 100 a month.Working Hours :Monday to Thursday, 08:30 - 17:00 (60-minute paid lunch)
Friday, 09:00 - 16:00 (college day, unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Reliable and self-motivated,Adaptable....Read more...
Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.
As a business and administration apprentice, your exact duties will depend on your employer and the department that you are working in, but could include:
Typing up board meeting documents
Putting financial information together in spreadsheets
Responding to emails and post
Producing reports for a senior manager
During your apprenticeship you could be placed in one of the following departments:
Sales
Distribution
Marketing
Network Development
Finance
Parts and Service
Technical Centre
Training:
Working towards a Level 3 Business Administrator apprenticeship standard
At least 20% of your working hours will be allocated to 'off-the-job' training. We'll support you to understand the working hours during the recruitment process
Your Development:
Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer
The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding business
Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles
Employer Description:Calex is one of the UK’s largest apprenticeship training providers with over 20 years of experience in employer led provision.Working Hours :Monday- Friday, 9.00am- 5.00pm, however your exact hours will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
Role Purpose:
Provide support to the MFB sales team by case managing files accurately within prescribed timescales, ensuring excellent customer service. Support other Case Managers to help the company achieve its objectives.
Key Responsibilities:
Build and maintain effective relationships with new and existing clients
Act as the first point of contact for clients, lenders, and conveyancers at all stages of the mortgage process
Respond promptly and accurately to telephone calls, emails, and correspondence
Liaise with Mortgage Consultants to update progress and resolve queries
Escalate specific issues to the Line Manager for discussion and resolution
Embrace and contribute positively to the firm’s Mission, Vision, and Values
Work within prescribed procedures and practices
Input, update, and maintain data so systems and files reflect current positions
Produce written correspondence and documents using standard formats
Manage diary systems to monitor cases and progress chase as needed
Follow case progress from initial application through legal completion and beyond
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:We want all candidates to progress onto the Level 3 Mortgage Adviser. We are hoping that all candidates will remain full-time employed with us after their apprenticeships end.Employer Description:Independent, privately owned, Directly authorised, whole of Market Mortgage finance Brokerage.
Starting out small in 1990, we’ve grown to be one of the UK’s most respected and award-winning mortgage brokerages. Most importantly, we’ve kept the client at the heart of everything we do, and our independent, family-owned approach means we will always take the time and effort to understand our clients mortgage finance needs, and we have achieved the coveted 5/5 on Trust pilot
Specialising in all types of property finance including Buy to Let, Residential, Commercial, Holiday Lets, Development Finance, Commercial finance, Short Term / Bridging Finance.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,Team working,Initiative,Friendly,Confident....Read more...
This role will give you the opportunity to gain hands-on experience of all aspects of business administration, and to play an important role in the growth of the Charity.
You will support all aspects of the day to day running of the NFRSA including new registrations, processing grants, supporting our corporate partnerships and helping to plan and deliver our busy schedule of events.
You will also help with our marketing, in particular creating engaging posts for our growing social media following. This is an exceptionally varied and rewarding role for the right person, as your work will directly contribute to the lives of retired service animals and their owners/handlers.
Your responsibilities will include:
Gain a deep understanding of the NFRSA’s purpose, activities, values, and future ambitions
Communicate effectively with a range of NFRSA stakeholders, including the NFRSA core team, our network of volunteers, donors, corporate partners, fundraisers, suppliers and our members and owners of retired service animals
Maintain up to date records, using a range of administrative systems, including hard copy filing systems, spreadsheets, databases and Office 365 products
Process new registrations, checking details carefully, and adding to our registration database
Provide administrative support to our grants process, checking documentation, liaising with our members and vet panel and sending grants for payment
Process online merchandise sales and prepare and dispatch to customers in a timely manner
Support our network of fundraisers, by identifying and delivering practical help such as sending out posters, flyers and collection boxes
Carry out regular audits of NFRSA stock levels to ensure they are sufficient, identifying when more is required
Contribute to the planning and organisation of NFRSA events, to include managing resources required, organising logistics and briefing volunteers
Provide administrative support to NFRSA Management Committee and Trustee meetings, producing accurate minutes for distribution
Providing hands-on support with NFRSA marketing including:
Reviewing our website to ensure it remains current and liaising with our website developers
Creating engaging and impactful content for our growing social media audience and posting across all channels
Monitoring the performance of our social media posts and using data to help us improve
Supporting the creation and distribution of press releases
Creating a range of marketing assets to include posters, flyers, surveys etc
You will work primarily within an office in the Bathurst Estate, Cirencester.
Tis is a hugely varied role, ideal for someone who enjoys a fast-paced environment and can on their own initiative when required.Training:
Training for the Level 3 Business Administrator Apprenticeship will take place both in the workplace and at college
The apprentice will attend regular sessions delivered by Cirencester College to develop the core knowledge, skills, and behaviours required for the role
This will be supported by ongoing learning and development activities in the workplace, where the apprentice will apply their training to real tasks and projects
In addition, the apprentice will have regular one-to-one sessions with their skills coach to review progress, set objectives and prepare for assessments
Off-the-job training will typically take place one day per week (or equivalent) and will include a blend of classroom learning, self-directed study and practical application linked to the apprentice’s day-to-day work
Training Outcome:
This apprenticeship is an excellent stepping stone for individuals looking to build a career in business administration while gaining valuable experience in a supportive setting
For the right person, we will be looking to offer a permanent, long-term position within the charity with opportunity for progression
Employer Description:The National Foundation for Retired Service Animals (NFRSA) is a registered charity (1200949) supporting retired dogs and horses from the police, fire, prison, national crime agency, NHS, border force and MoD Police services by helping with medical and veterinary bills, which inevitably occur as they get older.
When serving dogs and horses careers end, the financial support they have enjoyed whilst working, including food, kennels or stables, medical and veterinary requirements, training and equipment also comes to an end.
Unfortunately, affordable insurance can be difficult to find due to their age and training. This is obviously a worry for handlers who have their own financial obligations, and medical bills can become a real challenge.
As is widely acknowledged, the relationship between a handler and their working partner is second to none, and it is unthinkable the pair may be broken up due to financial pressure. Unfortunately, this does happen, and it causes great distress for the handlers, their families, and of course the animals themselves.
The NFRSA is there to help to ensure these wonderful animals can stay where they belong, with the families they love, as the years advance. It’s the least they deserve when they’ve devoted most of their lives to keeping us, the public, safe.
Since its formation in 2022, the NFRSA has more than 550 members and has provided in excess of £200K of support to retired service animals.
Our job, quite simply, is to ‘Protect Our Protectors’.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
