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Customer Service Representative
JOB DESCRIPTION Job Title: Customer Service Rep Location: Vernon Hills, IL Department: Sales Support/Customer Service Reports To: Sr. Manager, Customer Service/Order Entry Direct Reports/Manages others: No Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all. JOB PURPOSE: The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time. Upon completion of the training program, this rep will work 8:00 am - 4:30 pm. RESPONSIBILITIES: Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement. REQUIREMENTS: 3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products. From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We offer a 401(k) plan after three months of employment with company contribution. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...
2nd Shift Manufacturing Maintenance Technician
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Maintenance Technician performs scheduled and unplanned plant process maintenance and repairs. Responds to unscheduled maintenance issues as required. Maintains parts inventories, submits purchase requisitions, and maintains equipment files. Communicates job status as appropriate to operators, management, and other maintenance personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Troubleshoots, plans, modifies, and repairs/rebuilds all types of plant equipment Performs basic electrical troubleshooting, repair, and construction, as required Tests new or repaired equipment to assure satisfactory performance Modifies/fabricates as required, using welder, cutting torches and various machines and tools Keeps equipment, maintenance shop, and job sites in a clean and orderly condition Works in accordance with OSHA and Tremco safety policies and procedures Works from ladders, lifts, elevated places, and confined spaces, as required Documents work completed; reports job outcome/supplies Daily handoff /communication with other shifts Details job status as appropriate to operators, management, and other maintenance personnel Submits requisitions for repair/replacement parts, as necessary Enters MRO receipts in SAP system, maintains parts inventory/shop/equipment files/records Lifts up to 50 lbs., as required. Heavier parts/materials will be handled using other methods Works with solvents, degreasers, lubricants, and other common industrial chemicals Works with minimal supervision Directs work of others, as required (contractors, operators, etc.) Researches equipment/facility needs, as appropriate, through manuals, files, internet, etc. Regular hours/shifts may vary as production and maintenance coverage needs dictate Must have thorough knowledge of all plant equipment, machinery, and processes Performs other job duties, as assigned EDUCATION: High School Diploma required EXPERIENCE: One-year certificate from college or technical school and 1-2 years' experience OR High School Diploma and 2 years' experience OTHER SKILLS AND ABILITIES: Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. People Interaction - Ability to work with diverse groups to reach consensus regarding problems, and needed changes. Mechanical - Knowledge of machines and tools, including their designs, uses, repair and maintenance. Electrical - Knowledge of circuits, programmable logic controllers (PLCs), sensors, switches, including their connectivity to mechanical systems, uses, repair and troubleshooting. BENEFITS AND COMPENSATION: Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. This is a salaried non-exempt position. The salary range for this position is $53,000 - $70,000 annually All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Apply for this ad Online! ....Read more...
3rd Shift Manufacturing Maintenance Technician
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Maintenance Technician performs scheduled and unplanned plant process maintenance and repairs. Responds to unscheduled maintenance issues as required. Maintains parts inventories, submits purchase requisitions, and maintains equipment files. Communicates job status as appropriate to operators, management, and other maintenance personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Troubleshoots, plans, modifies, and repairs/rebuilds all types of plant equipment Performs basic electrical troubleshooting, repair, and construction, as required Tests new or repaired equipment to assure satisfactory performance Modifies/fabricates as required, using welder, cutting torches and various machines and tools Keeps equipment, maintenance shop, and job sites in a clean and orderly condition Works in accordance with OSHA and Tremco safety policies and procedures Works from ladders, lifts, elevated places, and confined spaces, as required Documents work completed; reports job outcome/supplies Daily handoff /communication with other shifts Details job status as appropriate to operators, management, and other maintenance personnel Submits requisitions for repair/replacement parts, as necessary Enters MRO receipts in SAP system, maintains parts inventory/shop/equipment files/records Lifts up to 50 lbs., as required. Heavier parts/materials will be handled using other methods Works with solvents, degreasers, lubricants, and other common industrial chemicals Works with minimal supervision Directs work of others, as required (contractors, operators, etc.) Researches equipment/facility needs, as appropriate, through manuals, files, internet, etc. Regular hours/shifts may vary as production and maintenance coverage needs dictate Must have thorough knowledge of all plant equipment, machinery, and processes Performs other job duties, as assigned EDUCATION: High School Diploma required EXPERIENCE: One-year certificate from college or technical school and 1-2 years' experience OR High School Diploma and 2 years' experience OTHER SKILLS AND ABILITIES: Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. People Interaction - Ability to work with diverse groups to reach consensus regarding problems, and needed changes. Mechanical - Knowledge of machines and tools, including their designs, uses, repair and maintenance. Electrical - Knowledge of circuits, programmable logic controllers (PLCs), sensors, switches, including their connectivity to mechanical systems, uses, repair and troubleshooting. BENEFITS AND COMPENSATION: Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. This is a salaried non-exempt position. The salary range for this position is $53,000 - $70,000 annually All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Apply for this ad Online! ....Read more...
Quality Control Manager
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Quality Control Manager manages the Quality Process to ensure we are effectively meeting our key business metrics and satisfying all customer product requirements. Key responsibilities include Quality, Lean and Six Sigma, and Continuous Improvement with responsibility for ISO quality systems and compliance. TREMCO'S EXPECTATIONS FOR ALL LEADERS: Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage. Applies the company's policies and adheres to processes to ensure compliance and organizational best practices. Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility such as hiring and promotion decisions. Effectively and efficiently onboards new employees. Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation. Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained. Constructs succession plans to ensure sustainability and continuity of area of responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all quality related functions in the plant. Act as primary plant liaison with Customers dealing with their processing issues. Participate in the development of specifications for processing, products, and materials. Work directly with Corporate and local Purchasing on vendor quality or supply issues; assist with vendor selection and qualification. Manage ISO Quality systems. Lead the lean/six sigma initiatives in the plant. Respond to and report on internal and external quality concerns - manage the root cause investigation, corrective action implementation and follow up, and the SAP quality process. Interact professionally and timely both verbally and in writing with customers and sales force. Develop quality standards for raw materials and finished products. Oversee all lab functions and personnel, assuring safety and integrity of those operations. Test on raw materials and finished product as required. Implement material cost saving plans where and when appropriate. Participate in annual budget planning. Assist in all compliance activities, especially Hazcom and maintaining SDS system. Other projects/tasks as assigned. EDUCATION REQUIREMENT: Degree in Quality, Chemistry, Chemical Engineering, Materials, Polymer, or Business. EXPERIENCE REQUIREMENT: 2+ years' related experience. Experience in Quality Programs (Lean, ISO, Six Sigma). CERTIFICATES, LICENSES, REGISTRATIONS: ISO certification. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: ISO knowledge. Six Sigma / Lean Thinking. Training experience. Strong communication skills (written, verbal). Confidentiality. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. BENEFITS AND COMPENSATION: The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Software Developer Apprenticeship
We have been working with apprentices since 2010 and our goal is to build your skill set and raise your confidence to a level where we can employ you at the end of the apprenticeship. Through this opportunity, we have found that every person who applies has a tremendous amount to offer, and our duty is to ensure that together we can prove this. You will be part of a development team where you will be shown how to board out designs and solutions to customer requests. You will get involved in working with the team to take these solutions and implement them in code, test and deploy to our wide customer base. Every request is different, which makes the role fun and interesting, meaning no two days are ever the same. You will get exposure to a range of programming languages and environments. You will be involved in software updates from planning through to release, and you will also be involved in helping us to push forward our brand-new, up-and-coming web product. You will get experience working in a professional environment, providing you with invaluable skills for any role, even beyond working with Focus. Duties you will get to learn and could be involved in but not limited to: Software Development Life Cycle (SDLC) Visual Basic Projects Visual Studio Projects C#, HTML, CSS, JavaScript (jQuery), .NET, .NET Core SQL, MySQL Stored Procedures and understanding of Server Functionality SAP Crystal Reports Template Writing Active Reports Application Programming Interfaces Time ups Web Hosting Software testing As you progress through the apprenticeship, your role will evolve, and you will have the opportunity to expand into further projects.Training:Delivery model: Work-based training with your employer Day release during term time (approximately 36 days per year) Approximately four on-site assessment visits per year Level 2 Functional Skills in Maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours a week of an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and Maths Level 3 Information Communications Technician Apprenticeship End Point Assessment: Work-based project and presentation Portfolio-based interview Training Outcome:Potential for long-term opportunities and new roles within the business.Employer Description:Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. Our close knit, Oxford based team know our products inside out, having designed and developed them from the ground up. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. Founded in 1981 we are proud of our position as market leaders in the property management software sector. We thoroughly develop and test our products and are entirely confident that our intuitive property software packages, support, training, and maintenance solutions will suit all the requirements of any property agency. Our expert professional and friendly team are able to provide the perfect solution for any property agent. We build and update our software packages regularly to meet the ever-changing property market. We are always at the forefront of new technology and are able to adapt to the needs of those in the property sector.Working Hours :Monday – Friday, between 9:00am – 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Creative,Initiative ....Read more...
Facilities Engineering Apprentice
Health and Safety Learning: Learn and adhere to company Health and Safety procedures, ensuring your safety and the safety of others Develop the ability to assess risks and implement safeguards, guided by relevant legislation, codes, procedures, and best practices Reactive Maintenance Support: Assist the maintenance team in executing reactive maintenance tasks to address process interruptions or abnormalities Engage proactively with the shift operational team to understand plant performance objectives and support their achievement Planned Maintenance Participation: Participate in planned preventative maintenance and improvement activities, supporting the work schedule Observe and learn the importance of maintaining high technical and professional standards Process Knowledge Development: Focus on acquiring knowledge and technical expertise in designated manufacturing processes Contribute to standardisation, optimisation, improvement, and diagnostics initiatives by learning the processes of set-up, operation, and maintenance Quality Assurance Learning: Gain insights into ensuring all work maintains high standards of quality and professionalism Learn how supervision helps uphold these standards when necessary Activity Documentation: Learn to document all activities and observations accurately in the SAP CMMS, understanding how technical detail supports future analyses Engineering Department Support: Actively support the engineering department's activities, gaining a better understanding of departmental responsibilities Offer assistance and learn to provide cover for colleagues as part of your development Educational Development: Attend day release courses as required to further your education and training Keep up to date with all coursework, workbooks, and logs, ensuring successful completion of all stages of NVQ/HNC to a minimum of a merit level Continually check your progress against the training log book with your mentor, actively managing your learning journey Mentorship and Collaboration: Manage your time effectively to accommodate regular visits from IPS representatives and communications with your mentor in the workplace Shadow and support colleagues within the engineering team to develop practical skills and gain real-world experience Develop and maintain good working relationships with members of the engineering team, fostering a collaborative environment Compliance and Personal Development: Ensure that safety procedures are followed at all times for the safety of yourself and others, and comply with all company policies Take responsibility for your personal development, actively pursuing growth opportunities Attend and participate in the daily maintenance morning meeting to stay informed and engaged with team objectives Training:Year 1 of the Level 3 Maintenance and Operations Engineering Technician Apprenticeship Standard, the learner will attend four days a week within IPS Rochester workshop completing practical skills (Performing Engineering Operations) and one day a week studying the Technical Certificate. In Year 2, the Apprentice moves to day-release and will attend IPS one day a week to continue the Technical Certificate. Starting in Year 2 and continuing until completion in Year 4. The Apprentice will continue to receive regular training contact with IPS all throughout the programme.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to become a Shift Engineer - Mechanical.Employer Description:Knauf is a multinational company specialising in building materials, in the UK, we are primarily focused on plasterboard and drylining systems. Knauf UK serves the construction industry with innovative solutions and a commitment to sustainability and high-quality standards. In terms of its Employee Value Proposition (EVP), Knauf UK offers supportive work environment where personal and professional growth is encouraged. The company is committed to diversity, inclusivity, and fostering a culture of collaboration and innovation. Employees are provided with opportunities for development, competitive benefits, and the chance to contribute to industry-leading projects.Working Hours :Monday to Friday - 7.00am - 3.30pmSkills: Communication skills,Attention to detail,Team working,Independent,Willing to learn,Interest in Engineering,Enjoys practical work ....Read more...
Mechanical Engineering Apprentice
Health and Safety Learning: Learn and adhere to company Health and Safety procedures, ensuring your safety and the safety of others. Develop the ability to assess risks and implement safeguards, guided by relevant legislation, codes, procedures, and best practices. Reactive Maintenance Support: Assist the maintenance team in executing reactive maintenance tasks to address process interruptions or abnormalities. Engage proactively with the shift operational team to understand plant performance objectives and support their achievement. Planned Maintenance Participation: Participate in planned preventative maintenance and improvement activities, supporting the work schedule. Observe and learn the importance of maintaining high technical and professional standards. Process Knowledge Development: Focus on acquiring knowledge and technical expertise in designated manufacturing processes. Contribute to standardisation, optimisation, improvement, and diagnostics initiatives by learning the processes of set-up, operation, and maintenance. Quality Assurance Learning: Gain insights into ensuring all work maintains high standards of quality and professionalism. Learn how supervision helps uphold these standards when necessary. Activity Documentation: Learn to document all activities and observations accurately in the SAP CMMS, understanding how technical detail supports future analyses. Engineering Department Support: Actively support the engineering department's activities, gaining a better understanding of departmental responsibilities. Offer assistance and learn to provide cover for colleagues as part of your development. Educational Development: Attend day release courses as required to further your education and training. Keep up to date with all coursework, workbooks, and logs, ensuring successful completion of all stages of NVQ/HNC to a minimum of a merit level. Continually check your progress against the training log book with your mentor, actively managing your learning journey. Mentorship and Collaboration: Manage your time effectively to accommodate regular visits from IPS representatives and communications with your mentor in the workplace. Shadow and support colleagues within the engineering team to develop practical skills and gain real-world experience. Develop and maintain good working relationships with members of the engineering team, fostering a collaborative environment. Compliance and Personal Development: Ensure that safety procedures are followed at all times for the safety of yourself and others, and comply with all company policies. Take responsibility for your personal development, actively pursuing growth opportunities. Attend and participate in the daily maintenance morning meeting to stay informed and engaged with team objectives. Training:Year 1 of the Level 3 Maintenance and Operations Engineering Technician Apprenticeship Standard, the learner will attend four days a week within IPS Rochester workshop completing practical skills (Performing Engineering Operations) and one day a week studying the Technical Certificate. In Year 2, the Apprentice moves to day-release and will attend IPS one day a week to continue the Technical Certificate. Starting in Year 2 and continuing until completion in Year 4. The Apprentice will continue to receive regular training contact with IPS all throughout the programme.Training Outcome:Upon successful completion of the apprenticeship, there may be the opportunity to become a Mechanical Shift Engineer.Employer Description:Knauf is a multinational company specialising in building materials, in the UK, we are primarily focused on plasterboard and drylining systems. Knauf UK serves the construction industry with innovative solutions and a commitment to sustainability and high-quality standards. In terms of its Employee Value Proposition (EVP), Knauf UK offers supportive work environment where personal and professional growth is encouraged. The company is committed to diversity, inclusivity, and fostering a culture of collaboration and innovation. Employees are provided with opportunities for development, competitive benefits, and the chance to contribute to industry-leading projects.Working Hours :Monday to Friday, 7.00am - 3.30pm.Skills: Communication skills,Attention to detail,Team working,Independent,Willing to learn,Interest in Engineering,Practical Skills ....Read more...
Operations Manager - Distribution Center
JOB DESCRIPTION At DAP Global we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the Warehouse operations team. Role Objectives Maintain constant communication with managers, staff, and vendors to ensure proper operations for the company. Assure all safety procedures are adhered to and maintain a safe work environment. Develop, implement, and maintain quality assurance protocols Increase the efficiency of existing processes and procedures to enhance the company's internal capacity. Ensure that operational activities remain on time and within budget for the shipping and receiving and E commerce business. Track staffing requirements, hiring new employees as needed. Ensure the packaging and assembly departments support the needs of the business and maintains a continuous improvement mindset. Responsibilities Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution. Direct and manage direct customer experience for warehouse operations. Manage data collection for the updating of metrics to achieve productivity targets, reduce costs per unit, eliminate errors, and deliver excellent customer service. Partner with cross-functional teams to improve proprietary tools and systems. Work closely with legal and safety departments to ensure that activities remain compliant. Oversee materials and inventory. Conduct budget reviews and report cost plans to upper management. Required skills and qualifications. Three or more years of proven success in a warehouse operations management role. Strong skills in budget development and oversight. Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service. Proficiency in conflict management and business negotiation processes. Knowledge of business productivity software and an aptitude for learning new applications Preferred skills and qualifications Bachelor's degree (or equivalent) in operations management, business administration, or related field. Working knowledge of management software programs, SAP, Manhattan, Microsoft Office. Strong collaboration skills, including experience with database development. Multiple years of financial and account reporting experience Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range 100,000 to 120,000 per year. About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Regional Sales Support Coordinator
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. If you're looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently searching for a Regional Sales Support Coordinator in our Tremco Canada Division. This position is responsible providing administrative and marketing assistance to Regional Sales Manager and Sales representatives in designated areas. In a timely manner, contact Sales Reps directly and gather information/status on sales objectives, sales actions, management measures and reserved account lists. Maintain tracking of Sales Rep progress on account development. Determine the status of customer contact per Sales Rep. Track and provide customer prospects gathered through exhibits, events, and tradeshows Monitor regional sales budget and spend Provide administrative assistance to Sales Rep on securing business opportunity with prospect clients including gathering Tremco references. Maintain sales revenue tracking on joint businesses between Sealants & Roofing to determine cross division incentive potentials for Sales Reps. Order marketing communications and product samples for Tradeshows Support National Account Manager in creating marketing materials and brochures. Provide guidance to Sales Reps on new marketing communication tools, including social media platforms (i.e. LinkedIn). Ad-hoc administrative Sales support. Coordinate Customer seminars and tradeshows. Manage the event planning and logistics, and ensuring cost incurred are within approved budget. Assist Sales Support Manager on Tremco hosted Sales events within the region including events coordinating, logistics, venue selection, set-up, communications, coordination with identified keynote speakers. Attend and Represent Tremco at exhibits and tradeshows. Actively represent Tremco on industry committees and charity events as a volunteer Select and manage Charity Events including event planning, budget and expenditure management, vendor/supplier selection, recruiting and managing temporary staff, and event logistics. Provide financial documentation supporting proceeds for charity from the event Manage or contribute to special assignments and projects as required. Review operating practices and procedures and identify process improvements that can be implemented. Follow safe work procedures and practices Recognize and report hazards Attend health and safety meetings Participate in training, audits and inspections Comply with legal duties and Tremco safety policies and procedures All employees are liable under the Criminal Code of Canada as well as the Occupational Health and Safety Act to take every reasonable precaution in the circumstances for the protection of workers Education and Skills: Bilingual a plusSAP a plus3 year's experience in an Administrative Assistant capacity in a fast pace environment.Previous experience in the capacity of sales support, administrative assistant, or executive assistant The salary range for applicants in this position generally ranges between $45,000 and $55,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...
Operations Administrator Apprenticeship
Purchasing: Ordering stock of finished products and components in line with the purchasing decisions of the Head of Operations Raising purchase orders for puzzles, games and playing cards and for call-offs of previously produced puzzles Receipting stock into SAP, applying coefficients and reconciling with supplier invoices Running end of day and end of month reports Ordering stock of finished products in the absence of the head of Operations Operations: Dealing with warehouse on any delivery issues as they arise Entering re-work or finished product assembly on to system Making stock adjustments as requested by Head of Operations Liaise with UK warehouses (B2B & B2C) to manage the stock transfer process and ensure optimum availability and delivery for all sales Compile monthly quality reports to share internally and with key manufacturing partners Provide support for International Sales Export documentation creation and control Other: Maintaining Product Testing records and ensuring certification is up to date Organise the despatch of samples to customers / artists / license holders and testing house, as required Working closely with the Customer Care Coordinator on providing B2C support including Puzzle Tester reporting and analysis Training:Business Administrator Level 3 Apprenticeship Standard: You will spend at least one day per week working towards your qualification by taking part in training and development activities It is important that you work hard on the formal training as well as the on-the-job aspects Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout Training will take place on site at Gibsons Games during your normal working hours Training Outcome: Permanent role as an Operations Administrator Greater responsibilities within the existing administrative or operations team Possibility of moving into a Team Leader role and undertaking the Team Leader L3 apprenticeship Employer Description:Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way. Based in Sutton Surrey, Gibsons HQ is home to 19 employees who work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website which is now an integral revenue stream, alongside a thriving Amazon Seller Central business. We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values: in our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world. Behind the puzzles and games is a passion to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are proud to have Investors in People accreditation and expect to be a B Corporation by the middle of 2023. Gibsons Games values the importance of a diverse workforce. Women, people of colour, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits". We are looking for candidates who can expand our culture, challenge business as usual, and bring the whole selves to work. We strive to provide those candidates with an equitable and accessible recruiting process. If we can offer accommodations for you in the recruiting process or you have feedback on how to make the recruiting process more accessible, please let us know.Working Hours :Hybrid working - 3 days in the office per week. Monday to Friday 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working ....Read more...
Inspection & Warranty Administration Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division. The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality. The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division. This position will report directly to the Director of Inspections and Warranty. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada). These divisions include multiple WTI operating regions and cover approx. 15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc. This individual should be comfortable leading a team of people and understand the basic principles of change management. This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested. This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc. out to the team of direct reports. Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment. This individual will be responsible for helping support Request for Proposals (RFPs) within the division. This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc. Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role. This individual should have a good understanding of systems and field technology. Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management. Ensure documentation on employee issues is prompt and submitted to HR. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division. Special projects as designated. Other tasks as assigned by the manager. OTHER SKILLS AND ABILITIES: 4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US. Apply for this ad Online! ....Read more...
Utility Operator - Nights
JOB DESCRIPTION ESSENTIAL JOB FUNCTIONS: Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all. The primary result expected from the Utility Operator is to support the manufacturing operations by carrying out shift activities related to tank farm management, including bulk tank unloading/cleaning, still operation, waste treatment, let-down tank cleaning, and aerosol can crushing, in accordance with all policies and procedures, while maintaining a safe, efficient, and organized working environment. Tasks Profile: Typical tasks for this position include (but are not limited to) the following: Unloading bulk resin, solvent, and propane tankers Managing proper levels in the bulk tanks through communication with production and scheduling Entering data for all materials received into the SAP program Operating and managing both the distillery unit for the production of the company's solvent recovery system, and the can crusher for the production of the company's aerosol raw material recovery Operating and managing both the caustic cleaning system to assure let down tanks are clean for production, and the waste water treatment system for proper disposal of the materials generated in the company's water base cleaning cycle Operating a forklift safely and efficiently Properly identifying all the different waste streams and disposing of them in accordance with both our company's policies and EPA regulations Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies. Required Experience: 1-3 years of related experience. High school diploma or GED. Must be able to work above average overtime and flexible hours. Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Ability to lift 50 lbs. repeatedly for extended periods. Knowledge English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Skills Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Operation and Control - Controlling operations of equipment or systems. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Coordination - Adjusting actions in relation to others' actions. Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Work Activities: Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Utility Operator - Days
JOB DESCRIPTION ESSENTIAL JOB FUNCTIONS: Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide product range including decorative fashion paints, durable industrial roof repair coatings and, of course, the famous rust-fighting formula that started it all. The primary result expected from the Utility Operator is to support the manufacturing operations by carrying out shift activities related to tank farm management, including bulk tank unloading/cleaning, still operation, waste treatment, let-down tank cleaning, and aerosol can crushing, in accordance with all policies and procedures, while maintaining a safe, efficient, and organized working environment. Tasks Profile: Typical tasks for this position include (but are not limited to) the following: Unloading bulk resin, solvent, and propane tankers Managing proper levels in the bulk tanks through communication with production and scheduling Entering data for all materials received into the SAP program Operating and managing both the distillery unit for the production of the company's solvent recovery system, and the can crusher for the production of the company's aerosol raw material recovery Operating and managing both the caustic cleaning system to assure let down tanks are clean for production, and the waste water treatment system for proper disposal of the materials generated in the company's water base cleaning cycle Operating a forklift safely and efficiently Properly identifying all the different waste streams and disposing of them in accordance with both our company's policies and EPA regulations Responsibilities/Expectations: Communicate with Supervisors, peers, or subordinates: provide information to supervisors and co-workers in written form or in person. Maintain a good record of attendance and punctuality. Learn all manual tasks performed within the department. Perform tasks assigned using specific operating procedures, and following department specific quality control processes and procedures. Treat people with dignity and respect. Conduct all business with integrity. Adhere to Rust-Oleum Corporation Quality principles and participate in all departmental and company-wide Quality activities. Follow all safety procedures and company policies. Required Experience: 1-3 years of related experience. High school diploma or GED. Must be able to work above average overtime and flexible hours. Strong communication and interpersonal skills; ability to read, write, speak, and understand English. Ability to lift 50 lbs. repeatedly for extended periods. Knowledge English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Skills Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Operation and Control - Controlling operations of equipment or systems. Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Troubleshooting - Determining causes of operating errors and deciding what to do about it. Coordination - Adjusting actions in relation to others' actions. Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Work Activities: Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Project Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting. OTHER REQUIRED DUTIES: Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary EDUCATION: Business Management/Administration or equivalent combination of education and experience. EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage OTHER SKILLS AND ABILITIES: Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...