The apprentice role will involve maintaining, installing and repairing fire alarms and detection, Security, Access and CCTV systems.
Duties include:
Attending pre-arranged maintenance visits alongside a qualified engineer.
Testing/Maintaining systems and completing relevant reports to ensure Pyrocel and its customers remain compliant.
Reporting any variations from safety standards BS5839 and BS5266.
Fault-finding on systems.
Reporting any defects found and repair where possible unless otherwise stated by the customer.
Relay all appointments to office administrators for diary entry by email on a weekly basis.
Check false alarm rates and advise clients on how to reduce this.
Participating in out-of-hours call-outs on a rota system on completion of apprenticeship.
Use of hand tools, laptops and testing equipment on site.
Adhering to all health and safety regulations.
Liaising with customers and fellow employees to enable efficient and compliant site visits.
These duties are not exhaustive and other tasks will be required from time to time.Training:The successful applicant will work towards the Fire, Emergency & Security Systems Level 3 Apprenticeship Standard.
Will be required to attend day release at Access Training on Team Valley, Gateshead (this may be 1 day per week or 1 day per fortnight dependent upon the phase of the course you are in).Training Outcome:On successful completion of the apprenticeship, the candidate will be tasked with going out by themselves and expected to be a fully-fledged engineer in their own right. Engineers will be planning and carrying out their own work to the highest standard. Continued development will be provided in terms of manufacturer training and any other courses deemed required for the role.
The role will most likely develop with multiple paths available in terms of maintenance, installation, commissioning etc.
Pyrocel pride themselves on promoting within, with numerous employees eventually growing into roles including design, sales and management.Employer Description:Pyrocel Limited has steadily grown into a leading fire and security provider across the North East of England with a head office based in Newcastle, and a Yorkshire branch in Leeds, they employ over 70 dedicated staff to ensure customer requirements are satisfied.
Our new updated website details the services provided - www.Pyrocel.co.ukWorking Hours :8.30am-5.00pm Monday to Friday,
40 hours per week / 30 mins lunch break.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Good time keeping,Flexible with work environment....Read more...
We are seeking a ServiceNow-focused GenAI Engineer to design and deliver AI‑powered agents and automations across the Now Platform. You will leverage ServiceNow capabilities (Virtual Agent, Now Assist, Generative AI Controller, IntegrationHub, Flow Designer) and ITIL practices to improve service experiences and operational efficiency while ensuring security, compliance, and measurability.
What you’ll do:
Design, implement, and iterate GenAI use cases on ServiceNow, including Virtual Agent topics, Agent Assist, auto‑summarization, resolution note drafting, KB authoring, and intelligent triage/routing.
Build resilient integrations using Scripted REST APIs, REST Message/SOAP Message, IntegrationHub spokes, Flow Designer, and MID Server for on‑prem systems.
Translate ITIL processes (Incident, Problem, Change, Request, Knowledge, CMDB, SLA/OLA) into robust AI‑enabled workflows with proper approvals, audit trails, and handoffs.
Configure and use the Generative AI Controller with approved providers (e.g., Azure OpenAI, OpenAI, Vertex AI) and apply prompt templates, guardrails, and content filtering.
Implement retrieval and knowledge experiences using AI Search and Knowledge Management; integrate external RAG or vector search when needed via IntegrationHub or sidecar services.
Develop secure, maintainable ServiceNow code: Business Rules, Script Includes, ACLs, Data/UI Policies, Client Scripts, UI Actions, Workspaces/Experience/UI Builder.
Define SLOs/SLAs for AI features; implement telemetry via Performance Analytics, logging, and evaluations; enable A/B testing and human‑in‑the‑loop review where appropriate.
Apply secure-by-design and Responsible AI practices: PII redaction, least‑privilege ACLs, encryption controls, and compliance with organizational and platform guidelines.
Requirements:
4+ years of software engineering experience, including 2+ years building production integrations or services with JavaScript/TypeScript (Node.js).
Hands-on experience building and consuming REST APIs and SOAP services (OpenAPI/Swagger, WSDL/XSD, XML/JSON, API gateways, request signing, WS-Security).
Demonstrated experience delivering LLM-powered solutions (agents, RAG, tool/function calling, prompt engineering) in production or enterprise pilots.
Working knowledge of ITIL v3/v4 processes.
Experience integrating with ITSM platforms (e.g., ServiceNow, BMC Helix/Remedy, Jira Service Management) and enterprise identity/access controls.
Proficiency with cloud services (AWS, Azure, or GCP) and at least one managed LLM platform (Azure OpenAI, AWS Bedrock, Google Vertex AI, OpenAI API, Anthropic).
Familiarity with vector databases/search (e.g., Pinecone, FAISS, Weaviate, Elastic/ES, Azure AI Search) and embedding pipelines.
Solid understanding of testing and quality for AI systems (unit/integration tests, offline/online evaluation, A/B tests, human-in-the-loop review).
Experience with Git-based workflows and CI/CD (e.g., GitHub Actions, GitLab, Jenkins, Azure DevOps), containers (Docker), and basic Kubernetes or serverless deployment.
Strong communication, documentation, and stakeholder management skills.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
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Mechanical Fitter Production Team
Location: Horsham
Salary: £28,000 - £32,000
Type: Full-time
We are recruiting an experienced Mechanical Fitter to join our Production Team, delivering precision assembly of mechanisms, machines, and equipment to strict engineering drawings, diagrams, and procedures.
Key Responsibilities
- Assemble prototype and production machines accurately to engineering specifications
- Document all modifications during the build process and complete change request forms
- Liaise with production control to resolve issues with incomplete kits
- Modify existing parts using manual machine tools including drills, lathes, and mills
- Manufacture simple brackets, mounting plates, and tooling as required
- Ensure all work complies with quality and technical standards
- Effectively communicate with senior technicians and team leaders to solve build issues
Skills & Experience
- Level 3 qualification in mechanical engineering or manufacturing
- Minimum 3 years experience in a similar role, ideally within an MoD workshop environment
- Proficient with manual machine and hand tools; experience with lathes and mills desirable
- Confident reading and interpreting complex technical drawings
Personal Attributes
- Highly organised, methodical with a keen eye for detail
- Able to work independently and manage own workload
- Flexible, conscientious, and diligent with excellent communication skills
- Resilient and adaptable with a strong team-oriented approach
- Demonstrates values of teamwork, integrity, excellence, and courage
Working Hours & Benefits
- 37.5 hour working week with early finish on Fridays
- Hybrid and flexible working arrangements
- 28 days annual leave plus Christmas closure and holiday purchasing scheme
- Matched pension contributions up to 5%
- Income protection and Employee Assistance Programme including remote GP services
- Life assurance, company shares incentive, and salary sacrifice schemes
- Wellbeing initiatives, gym discounts, and social activities
- Recruitment referral bonus and excellent learning & development opportunities
- Free onsite car parking
Security Clearance
Candidates must be eligible to obtain UK Security Clearance and provide proof of UK residency for at least five years.
This is an excellent opportunity to work in a supportive and innovative environment with a great work-life balance. Apply now by send your CV to Max Sinclair max@holtengineering.co.uk....Read more...
Frontend Developer required to work on the full SDLC: from design and development to testing, deploying and maintaining, up-to-date applications and web services.
Experience required
Typescript, Javascript, HTML5 or CSS.
Source code control, ideally Git.
Agile ideally Scrum.
Frontend frameworks and libraries, in particular React.js.
C# or PHP.
OWASP ASVS or equivalent application security standards.
Web Accessibility Content Guidelines (WCAG).
Containerising applications with Docker and using orchestration ideally, Kubernetes.
Test tools such as Cypress, Jest, React Testing Library or Selenium Web Driver.
As part of a team you will
Write code in appropriate languages, principally Typescript or Javascript.
Design the architecture of new application components
Thoroughly test new features or developments.
Work with Quality Assurance teams/processes to validate builds ready for launch.
Problem solve and fix bugs as discovered/reported.
Review projects/deployments and learn lessons to improve future performance.
Design and pilot prototype applications where required.....Read more...
The programme is designed to provide comprehensive training and practical experience over the duration of the apprenticeship.
Candidates will work with specific teams and projects, gaining exposure to different aspects of digital transformation within their chosen area.
Responsibilities
Assist in the development and maintenance of digital platforms and systems.
Provide technical support to colleagues and users of digital services.
Help maintain network security, ensuring data protection and compliance with LCC policies.
Participate in digital projects, contributing to planning, testing, and implementation phases.
Maintain accurate records of IT assets, user requests, and incidents.
Compliance with data protection and privacy regulations.
Collaborate with other teams and services to support digital initiatives.
Support the development and delivery of reporting dashboards for LCC service areas and staff.
Keep up to date with the latest digital trends and technologies to improve digital services.
Develop the knowledge required to effectively meet set targets and objectives.
Training Outcome:The role offers the potential opportunity to progress into a permanent position.Employer Description:Leeds City Council is responsible for providing a wide range of public services to residents and businesses in the Leeds area. These services include education, housing, social care, waste management, transport, and environmental health. The council works to improve the quality of life for all members of the community by ensuring that essential services are accessible and effective. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.Working Hours :37 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
My client, a leading provider of security services are seeking an experienced Regional Operations Director to lead and oversee operations across multiple sites in London. This role requires a strong leader with a proven track record in managing large teams, driving operational excellence, and ensuring the highest standards of service delivery within a dynamic and client-focused environment.Requirements:
Significant senior leadership experience within operations management across multiple sites.
Strong background in security, facilities, or service delivery industries.
Excellent stakeholder management, communication, and negotiation skills.
Demonstrated ability to deliver on commercial objectives and operational KPIs.
Responsibilities:
Lead, mentor, and develop operational managers to ensure consistent service excellence.
Oversee compliance, risk management, and regulatory requirements across the region.
Drive continuous improvement in operational processes and client service.
Manage budgets, resource planning, and commercial performance for the region.
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To maintain effective working relationships, both within their own team and with wider stakeholders.
To use appropriate methodologies, tools and best practice as directed by their supervisor.
To understand and adhere to company policies and procedures in their work area.
To undertake duties to meet the needs of the service and work within established service level agreements.
To adhere to monitoring, compliance, and audit procedures.
To assist in business application support within their work area and undertake tasks utilising agreed standards and procedures and work with periodic supervision.
To assist colleagues in regular liaison and provide professional advice and support to a wide range of internal and external stakeholders.
To be responsible for maintaining their own knowledge and skill sets across a wide range of applications, as directed by their supervisor.
Undertake training and maintain knowledge in end user applications, including our clients’ main patient management and clinical systems.
To contribute to the evaluation of business processes and, using best practice, identify options for improving efficiency and effectiveness of operational delivery.
Engage in floor walking in our hospitals to provide proactive troubleshooting of IT technical and end user systems issues, endeavouring to resolve issues first time through own knowledge or through an understanding of the wider Innovate resource who can provide support.
To contribute to the development of information technology security policies, standards and guidelines and maintain an awareness of associated risks and issues.
To undertake and monitor changes to live application environments under direct supervision of senior colleagues, escalating any emergent risks or issues that are identified.
To investigate faults within the assigned work area, using appropriate diagnostic tools and techniques and seek guidance on their resolution as necessary.
To be responsible for understanding and complying with the General Data Protection Regulation and communicate risks and issues as appropriate.
To prioritise and promptly diagnose incidents and problems in accordance with agreed procedures, escalating if unresolved or requiring specialist or managerial direction.
To escalate issues which cannot be resolved locally to supplier support services as per agreed procedures, track the progress of escalated issues and liaise with suppliers to enable resolutions.
Assist with continuous improvement to practices in their work area by maintaining an awareness of advancements in information technology and their relevance to Innovate Healthcare Services and evaluating business processes throughout their programme.
Support & Collaboration: Work closely with team members and stakeholders, providing professional advice and assistance while maintaining effective relationships.
Technical & Operational Duties: Assist with IT support tasks, troubleshoot issues, follow procedures, and contribute to improving business processes and service delivery.
Learning & Compliance: Stay up to date with systems and applications through training, while adhering to company policies, data protection regulations, and security standards.
Training Outcome:Following successful completion of the course, there would be an opportunity for a permanent position on our Service Desk.Employer Description:Innovate Healthcare Services is a joint venture company of South Warwickshire University NHS Foundation Trust and George Eliot Hospital NHS Trust, providing digital and technology services across Warwickshire and beyond.
Formed in December 2021, we are a team of just over 200 colleagues leading a new era of digital healthcare putting both patient care and innovation at the heart of everything we do.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: IT skills,Organisation skills,Team working,Customer service skills,Microsoft Word,Microsoft Excel,Microsoft Outlook,Ability to manage own workload,Adaptability and flexibility....Read more...
Whilst being trained and supported by EIS Midland Ltd in all aspects of your job role, you will be required to undertake a Level 3 Apprenticeship in Security Systems, supported by South Gloucestershire and Stroud College.
Roles and Responsibilities will include:
To assist with the installation of security systems, ensuring that the work is installed to the required standards, specification, schedule and that all documentation is completed
To provide clients with support and feedback during the course of the installation to ensure customer satisfaction
To liaise with other staff members, especially the installation team leaders and the installation scheduler, providing relevant feedback
To observe all health and safety requirements, ensure that you and others around you are operating in a safe manner
Ensure Company Policy and standards are met
To regularly refer to the staff handbook for individual policy information
To maximise the profitability of the department by ensuring a ‘right first time’ approach
To ensure that your uniform is clean and tidy each day
To ensure that your dust sheets are clean, and vacuum is in full working order
Ensure all equipment stored on site is kept safe and, in a manner, not to cause health and safety problems
Ensure that the site is kept as clean as possible, for the duration of the installation
To ensure to the installation is completed to the surveyor’s specification and that the equipment is installed to the manufacturer’s specification and within the time schedule
To ensure that all paperwork is completed correctly and forwarded to the correct staff member
When required to ensure that the system is demonstrated to the clients properly, focusing on the need for reducing false alarms
On job completion, to ensure that the system specification is correct, and any changes are noted and brought back to the office
This role is varied and challenging and requires the candidate to be fully committed to both work and college.
The security industry can be fast paced and demanding. On occasion you will be required to work away from home on projects around the UK.
This apprenticeship may also have unsociable hours of work due to the nature of the business.Training:The Advanced Apprenticeship is delivered over 3 years.
Apprentices are required to attend college at our Stroud Campus (GL5 4AH) on block release during term time complete underpinning knowledge studies towards the qualification.
Some apprentices may also need to achieve functional skills in maths and English, which will require additional hours in college, this is normally delivered during your block release attendance.
The assessor will visit the apprentice and support their progress through on-site assessment and regular reviews within the workplace.
The End-Point Assessment (EPA) is delivered and assessed externally once all other criteria of the apprenticeship is achieved.
Apprentices are required to spend a minimum of 20% of their employed hours on off-the-job learning. This has to be structured and evidence will need to be provided.
Within your apprentices standard you will work towards:
Fire emergency and security systems technician
Level 3 Competency Qualification
Level 3 Knowledge Qualification
Functional Skills mathematics & English (where applicable)
British Values
Employment Rights & Responsibilities
End Point Assessment
Training Outcome:
Following the successful completion of your apprenticeship, progression opportunities within the organisation will be discussed
Employer Description:EIS Midlands Ltd is one of the leading Electrical Installation and Building services contractors within the South West and operating throughout the UK, specialising in the design, installation and maintenance of Electrical and Mechanical systems.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The programme is designed to provide comprehensive training and practical experience over the duration of the apprenticeship.
Candidates will work with specific teams and projects, gaining exposure to different aspects of digital transformation within their chosen area.
Responsibilities:
Assist in the development and maintenance of digital platforms and systems.
Provide technical support to colleagues and users of digital services.
Help maintain network security, ensuring data protection and compliance with LCC policies.
Participate in digital projects, contributing to planning, testing, and implementation phases.
Maintain accurate records of IT assets, user requests, and incidents.
Compliance with data protection and privacy regulations.
Collaborate with other teams and services to support digital initiatives.
Support the development and delivery of reporting dashboards for LCC service areas and staff.
Keep up to date with the latest digital trends and technologies to improve digital services.
Develop the knowledge required to effectively meet set targets and objectives.
Training Outcome:The role offers the potential opportunity to progress into a permanent position. Employer Description:Leeds City Council is responsible for providing a wide range of public services to residents and businesses in the Leeds area. These services include education, housing, social care, waste management, transport, and environmental health. The council works to improve the quality of life for all members of the community by ensuring that essential services are accessible and effective. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
The programme is designed to provide comprehensive training and practical experience over the duration of the apprenticeship
Candidates will work with specific teams and projects, gaining exposure to different aspects of digital transformation within their chosen area
Responsibilities:
Assist in the development and maintenance of digital platforms and systems
Provide technical support to colleagues and users of digital services
Help maintain network security, ensuring data protection and compliance with LCC policies
Participate in digital projects, contributing to planning, testing, and implementation phases
Maintain accurate records of IT assets, user requests, and incidents
Compliance with data protection and privacy regulations
Collaborate with other teams and services to support digital initiatives
Support the development and delivery of reporting dashboards for LCC service areas and staff
Keep up to date with the latest digital trends and technologies to improve digital services
Develop the knowledge required to effectively meet set targets and objectives
Training:Data Analyst Level 4.Training Outcome:The role offers the potential opportunity to progress into a permanent position. Employer Description:Leeds City Council is responsible for providing a wide range of public services to residents and businesses in the Leeds area. These services include education, housing, social care, waste management, transport, and environmental health. The council works to improve the quality of life for all members of the community by ensuring that essential services are accessible and effective. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.Working Hours :37 hours per week, exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The programme is designed to provide comprehensive training and practical experience over the duration of the apprenticeship.
Candidates will work with specific teams and projects, gaining exposure to different aspects of digital transformation within their chosen area.
Responsibilities:
Assist in the development and maintenance of digital platforms and systems.
Provide technical support to colleagues and users of digital services.
Help maintain network security, ensuring data protection and compliance with LCC policies.
Participate in digital projects, contributing to planning, testing, and implementation phases.
Maintain accurate records of IT assets, user requests, and incidents.
Compliance with data protection and privacy regulations.
Collaborate with other teams and services to support digital initiatives.
Support the development and delivery of reporting dashboards for LCC service areas and staff.
Keep up to date with the latest digital trends and technologies to improve digital services.
Develop the knowledge required to effectively meet set targets and objectives.
Training Outcome:The role offers the potential opportunity to progress into a permanent position. Employer Description:Leeds City Council is responsible for providing a wide range of public services to residents and businesses in the Leeds area. These services include education, housing, social care, waste management, transport, and environmental health. The council works to improve the quality of life for all members of the community by ensuring that essential services are accessible and effective. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.Working Hours :37 hours per week. Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Act as a keyholder, ensuring the safe opening and closing of school buildings, including carrying out security checks each morning and evening
Site security: monitor and maintain the security of the school grounds and buildings, including setting alarms, checking gates, and ensuring restricted areas remain secure
Provide minibus driving support, transporting pupils safely to and from school activities and trips when required
Carry out general maintenance tasks across the school site, including basic repairs, decorating, and ensuring facilities are in good working order
Oversee the cleanliness of school premises, including classrooms, corridors, sports facilities, and changing rooms, ensuring high standards of hygiene are maintained
Support with the set-up and clear-down of events and school activities, including moving furniture, equipment, and resources as needed
Monitor and maintain stock of cleaning and maintenance supplies, reporting any shortages or requirements to the Facilities Manager
Assist with grounds maintenance, including litter picking, basic gardening, and ensuring outdoor areas are kept safe and tidy
Be available for overtime or additional duties when required, particularly during school events or emergencies
Essential Requirements:
**Full UK driving licence with access to a vehicle**
Reliable, punctual, and able to take responsibility as a keyholder
Willingness to work flexibly and adapt to changing priorities
Training:
The successful candidate will obtain a Level 2 Facilities Services Operative Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 7.30am - 1.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Reliable,Flexible,Problem-solving skills....Read more...
Parts and Service Coordinator Harwich
£35,000 - £40,000 basic + Supportive Employer + Stability + Good Working Environment + Package + Immediate Start
Are you a parts and service coordinator looking to work for a family run business? If so, this is a great opportunity to join a truely great culture!
Work for a company who can offer you job security and provide their employees with training aimed at improving and furthering their skillset. A great opportunity for a parts and service coordinator looking for a job for life.
This leading firm manufactures industrial machinery and have been established for a long time - they have great relationships with clients and a reputation that speaks for itself. As a parts and service coordinator you will benefit from unparalleled job security whilst being able to be part of a great, friendly team.
Your Role As A Parts and Service Coordinator will include:
* Parts Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Scheduling for the Engineers * Provide expert technical advice to customers * Provide quotes upon enquiries The Successful Parts and Service Coordinator Will Have:
* A background from a parts / service coordinator role * Some technical knwoledge * Self starter attitude and organisation skills * Live commutable to Harwich
Please apply or contact Georgia Daly for immediate consideration
Keywords: parts advisor, customer service advisor, engineering, technical, service coordinator, spare parts, harwich, essex, felixstowe, chelmsford, colchester
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System health monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and software tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and user guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving their day-to-day.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:The possibility of full-time employment.Employer Description:With over 25 years’ experience, Golfbreaks are the world’s number 1 rated golf tour operator with over 90,000 5-star reviews. We are renowned for delivering outstanding choice, value and service, whilst providing the reassurance and security of booking with a fully bonded travel company (both ABTOT and ATOL in the UK).
We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
Assist in the planning and execution of marketing campaigns across email, social media, content, web, and paid advertising.
Help create engaging content tailored to different platforms (e.g., blogs, email newsletters, social posts, product descriptions).
Monitor, analyse, and report on the performance of marketing campaigns using tools like Google Analytics, social media insights, and CRM systems.
Support the team with SEO, website updates, and campaign testing.
Assist in managing social media accounts and scheduling content using tools like Hootsuite or Buffer.
Help maintain and segment email marketing lists and support campaign deployment via platforms such as Mailchimp or HubSpot.
Attend internal and external marketing events, training sessions, and team meetings.
Stay up-to-date with digital marketing trends and best practices.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies primarily focused on providing accessible healthcare services. They offer a range of services, including prescription dispensing, over-the-counter medicines, and private and NHS services. The group emphasizes personalized care, with trained staff available to offer expert advice and support in a comfortable and private settingWorking Hours :Monday to Friday 9am to 6pm with a 2 hour break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
Project Buyer required for a Global Engineering and Manufacturing leader, with multiple worldwide locations employing 1000 + staff and is renowned for quality and innovative deliverables.The successful Project Buyer will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Project Buyer will include:
Manage a portfolio of commodities and suppliers, ensuring value for money and optimising supplier performance.
Develop and represent the supply chain department
Provide input and forecasts on supply relating to specific projects
Introduce strategies to effectively manage current and future supply chains
Conduct supplier evaluations including business reviews, supplier visits, contract and SLA reviews.
Support business continuous improvement activities
Maintain SAP and other databases are accurate at all times
For the Project Buyer role, we are keen to receive CV’s from candidates who possess:
Experience as a Project Buyer or other related roles within a technical manufacturing environment
Experience purchasing Machine parts, Tools, Servicing Contracts, Capital Equipment and third party services.
SAP or Salesforce experience
Ability to negotiate skilfully with internal and external groups
CIPS/MCIPS preferred but not essential
Salary & Benefits:
£37,000 to £42,000 depending on experience
Flexible working hours
37.5 hours per week
25 Days annual leave + Bank holidays
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.
To apply for the Project Buyer role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information....Read more...
Key responsibilities may include:
Provide technical support to both internal and external customers remotely and/or face-to-face
Establish and diagnose technical problems and faults
Apply the appropriate security policies in line with organisational requirements
Communicate with all levels of stakeholders, talking them through the steps to resolve issues
Undertake the relevant processes using tools and technologies to resolve technical issues
Document and escalate tasks to ensure a clear audit trail and progression of issues
Support Technician
Resolving system user queries and resolving faults in a helpdesk environment
Training Outcome:Possible full-time role at the end of the apprenticeship.Employer Description:NEC are a leading Biometrics company developing solutions for national governments and international health bodies. They we work with also police forces, emergency services, local authorities and housing providers, all working to prevent harm and provide the right support.Working Hours :Monday to Friday between 8:30 am and 5:30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Responsibilities include:
Recording facilities on our banking system
Documenting Facility Letters, including Regulated Mortgage Contracts
Liaising with legal and valuation partners
Maintaining a clear audit trail of relevant documents.
Draw-down of facilities
Ensuring annual relationship management and insurance reviews are conducted
Confirming that loans have been repaid in full prior to release of security
Providing assurance to management that controls are being operated in order to mitigate risks
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
There are opportunties for progression within the business
Employer Description:At Butterfield, we provide financial services with a personal touch. We focus on results, value relationships, and celebrate success.
Our team of financial services professionals comprises more than 1,300 employees in ten countries, working in progressive and rewarding roles across dozens of departments. Our team’s experience is enhanced by robust learning and development programmes, comprehensive benefits programmes, and preferred rates on various proprietary financial services.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Number skills,Team working,Initiative,Non judgemental....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assisting the Directors and Managers with administration function associated with installation works
Answering phones and greeting visitors
Liaising with customers and suppliers, via email, telephone, and letter
Check & maintain stock levels of consumables & equipment, including cable
Dealing with all company vehicles, booking in services, MOT’s, and repairs
Maintain and update spreadsheet records for Managing Director
Log service, maintenance and installation jobs on Uptick and allocate to relevant engineer
Maintain and update engineer schedule with full details of jobs, including Uptick job number, customer PO and amounts
Create job files for site staff and include all relevant information for the project
O&M Manuals to download, compile and send
Receiving all deliveries and allocating space in stores, completing delivery on sage and email Installation Manager to advise of location
Training:Business Administrator Level 3.Training Outcome:This apprenticeship offers a range of progression opportunities upon completion. Learners may choose to progress within the company, receiving pay rises or promotions over time, or they may choose to move onto a higher level apprenticeship, such as a level 4 or 5.Employer Description:AEL Systems are a well established security system installation business, they work with businesses across the northeast to deliver CCTV and installation services.Working Hours :Full-time Monday to Friday, exact working hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
You'll be at the heart of ensuring our clients receive accurate, timely, and professional checks. Your duties may include, but are not limited to kick-starting screening requests, requesting references, document collection and verification, compliance checks, reference validation, referee engagement, candidate relationship building, client communication, system updates, document management, data accuracy and transfer and ID/Address verification.Training:Training to be provided in line with a Level 3 Business Admin Apprenticeship by Milton Keynes College.Training Outcome:This apprenticeship is just the beginning! Successful apprentices may be offered a permanent role within the team, with opportunities to grow and take on more responsibility. As you develop your skills and confidence, there’s potential for promotion into a more senior role. We’re committed to supporting your career journey every step of the way.Employer Description:Tango Check Ltd. is an ambitious company providing pre-employment screening services to a growing portfolio of clients in the financial services, security, and aviation sectors. Based in Milton Keynes we work closely with HR teams and recruitment agencies across the UK and internationally to ensure that their vetting requirements are met quickly, accurately, and professionally. The company is currently on a strong growth trajectory which means we need people who are ready to grow with us—motivated, fast learners who are ready to rollup their sleeves and help shape the future of our business.Working Hours :Mon - Fri (Mon -Thurs 8:30am - 5:00pm, Fri 8:30am - 4:00pm).Skills: Communication,Organisation,Accuracy,Attention to detail,Data entry,Document handling,Customer service,Time management,Relationship building,Phone etiquette,IT skills,Problem solving,Multi-tasking,Compliance awareness,Teamwork....Read more...
Holt Executive are partnered with a leading design and manufacturing business with a cutting-edge product range that aids specific customer requirements, servicing a variety of markets across the globe including the Defence and Surveillance industries.
They require a Field Service Engineer to provide field support to customers worldwide ensuring the stable operation of hardware & software products. This will involve installing, configuring, maintaining, supporting, and optimizing all products and systems, which includes fire control systems, Naval electro-optical surveillance systems and land/vehicle surveillance systems.
Key Responsibilities for the Field Service Engineer:
- Offsite repairs to products and systems, and installation of new products at customer sites.
- After sales support and servicing to customers.
- Generating post site visit reports to include any recommendations and/or future actions.
- Strip-down / survey, repair, and test allocated customer repair returns.
- Testing and evaluating potential new equipment, sensors/cameras etc.
- Preparation of risk assessments and SSOWs for installation/commissioning activities.
- Lead (as required) in-house Factory Acceptance Testing (FATs) and other customer activities.
Key Skills & Experience for the Field Service Engineer:
- Experience of complex systems maintenance with electrical and mechanical assembly tools.
- Electronics knowledge, including microcontrollers, with an understanding of basic control theory.
- Competent mechanical and electro-mechanical skills and understanding.
- A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates.
- Comfortable working in exposed or adverse conditions at land and sea, including working at heights and with large heavy equipment.
- Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies).
- Clean driving licence with class C1 is desirable for driving company test vehicle.
Company Benefits:
- 37.5 hour working week. Company Compensation Policy applies to overtime hours.
- Lunchtime finishes on a Friday.
- 28 days annual leave plus bank holidays.
- Christmas closure.
- Group pension plan matched contributions up to 5%.
- Income protection scheme and Employee Assistance Programme.
- Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
- Life assurance policy, including bereavement counselling and probate helpline.
- Company shares incentive plan and save-as-you-earn scheme.
- Group electric vehicle salary sacrifice scheme.
Security Clearance Requirements:
Due to the nature of the business, applicants need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.
If your skills and experience match this Field Service Engineer opportunity, we encourage you to apply now!....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency.
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:One of the world's largest & most established golf travel companies, Golfbreaks was formed in 1998. Now, from offices in the UK, US and Denmark, they organise golf breaks, holidays and tournament experiences for more than 200,000 golfers, at over 2,000 resorts and golf courses worldwide, annually.
As the Official Golf Tourism Operator of the PGA TOUR with over 24 years of experience, Golfbreaks are The Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Provide excellent customer service by assisting with postal services, banking transactions, bill payments, and retail enquiries.
Accurately process letters, parcels, and special delivery items while advising customers on postage options and costs.
Handle cash, card, and electronic transactions securely, balancing the till at the end of each shift.
Maintain up-to-date knowledge of Post Office products and services to support customers effectively.
Ensure the counter area is tidy, organised, and fully stocked with forms and supplies.
Follow security procedures and compliance regulations to protect both customers and branch operations.
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 2 Customer Service qualification which will help start your career and give you an insight into the business' processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:Progression onto Level 3 Customer Service, and a full time role within the business.Employer Description:Fulwell Post Office, located on Sea Road in Sunderland, is a busy and well-established local branch offering a wide range of everyday services. From sending letters and parcels to handling banking, bill payments, travel money, and official documents such as passports and vehicle tax, it provides a convenient hub for the community. With friendly service and an easily accessible location in the heart of Fulwell’s shopping area, it remains a trusted point of support for residents’ postal and financial needs.Working Hours :Monday, 12.00pm - 5.00pm.
Tuesday - Thursday: 9.00am - 5.00pm. Saturday, 9.00am - 1.00pm.
Then occasional Fridays too (9.00am - 5.00pm).Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Outgoing and chatty....Read more...
A leading provider of secure satellite communications and technical support services is seeking a Technical Service Manager to take ownership of high-priority UK Government support cases. This is a key role supporting MOD satellite communication systems, ensuring that service delivery meets demanding SLAs and through-life performance expectations.
This position offers the opportunity to work at the heart of defence communications, managing technical escalations, driving resolutions, and working closely with engineering, project, and field service teams.
Key Responsibilities
- Manage and oversee all technical support cases related to MOD Commercial Satellite Communication Services.
- Act as the key point of contact for complex escalations, working alongside engineering, support, and project teams to resolve issues.
- Ensure service visits are coordinated for maximum efficiency, covering logistics, equipment use, and alignment with project or survey work.
- Collaborate with stakeholders to ensure support cases meet technical, commercial, and contractual obligations.
- Liaise with MOD authorities and internal teams, attending meetings and presenting status updates as needed.
- Track support trends using ticketing and monitoring systems and drive continual improvement initiatives.
- Maintain configuration control using secure systems and prepare technical documentation and case handover notes.
- Deliver training to 1st/2nd line support staff and onboard new Field Service Engineers.
Skills & Experience Required
- Royal Navy or MOD technical comms experience, particularly in COMSAT, MILSAT, MNE, and message handling systems.
- Technical knowledge of electrical/electronic systems, networking, and satellite communications.
- Ability to manage technical cases independently and communicate clearly with internal stakeholders and government customers.
- Proven problem-solving ability and ownership mentality.
- Strong documentation and organisational skills; confident using ticketing systems and standard office software.
- Eligible for or already hold DV Security Clearance.
- Knowledge of ITIL and wider MOD networks across land and sea is advantageous.
If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play a vital role in maintaining secure government communications.....Read more...
