Service desk & 1st line support - log and resolve user incidents, escalating complex issues where necessary.
Hardware & software builds - image desktops/laptops, install scientific and business applications, prepare devices for deployment.
Account & asset management - maintain the IT asset register, asset-tag equiptment, administer Active Directory for new starters, leavers and password resets.
Maintenance & patching - apply device and application updates, monitor backups and endpoint protection.
Project assistance - support senior technicians on infrastructure upgrades (e.g. switch refresh, secure Wi-Fi rollout, laboratory IoT integrations).
Continous improvment - stay informed about emerging technologies relevant to manufacturing, laboratory data integrity and cyber-security.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Permanent position may be available on completion of the apprenticeship.Employer Description:Altus Science is an independent, family run manufacturer of ISO 17025 and ISO 17034 accredited Certified Reference Materials (CRMS) for Total Organic Carbon (TOC) and conductivity analysis. From our laboratory and head office on Runcorn's Manor Park, we supply life-science, pharmaceutical and water-quality customers in more than 60 countries worldwide, helping them achieve full process accountability and regulatory compliance.Working Hours :Monday - Friday, 9:00am - 5:00pm.Skills: Communication skills,IT skills,Presentation skills,Analytical skills,Logical....Read more...
Assist staff and students with IT hardware and software issues, troubleshooting problems as they arise
Respond to helpdesk requests and incidents in a timely and professional manner
Effective collaboration with our Managed Service Provider for the resolution of IT issues
Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens, microphones, speakers, sound systems, video conferencing equipment
Assist in maintaining documentation related to IT procedures and systems
Maintenance of the IT and AV asset inventory
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Level 4 IT Apprenticeship
With further training, you could work in other technical roles, such as:
Network engineer
Database administrator
Systems analyst
IT security co-ordinator
Employer Description:London Film School is the oldest post-graduate film school in the UK and is known for its innovative and creative approach to teaching.Working Hours :Monday - Friday, 9.00am /9.30am - 5.00pm / 5.30pm with a 1 hour (unpaid) lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Are you a hands-on Controls Engineer passionate about power systems and embedded technology? A leading UK-based engineering company, operating at the forefront of defence innovation, is seeking a Power Applications Controls Engineer to join its growing multi-disciplinary team. This is your opportunity to play a pivotal role in developing mission-critical technologies used across naval, aerospace, and defence applications.
About the Role
As part of a small, dynamic team, you’ll focus on the design and development of advanced power electronics systems including motor drives, inverters, converters, and power management technologies. You’ll be heavily involved in the full lifecycle, from control strategy design to prototyping and embedded firmware development using DSPs and microcontrollers.
Key Responsibilities
Develop control strategies for power electronic systems.
Implement and test DSP/microcontroller-based embedded code.
Collaborate across teams on system design and integration.
Engage in system analysis, verification, and validation activities.
Interact with customers to clarify technical requirements.
Drive innovation and promote reuse of existing technologies.
Essential Skills & Experience
Bachelor's or Master's degree in Electrical/Electronic Engineering or similar.
Proven embedded software/firmware delivery experience in sectors such as defence, aerospace, nuclear, or automotive.
Proficient in embedded C/C++ programming.
Experience with DSPs and microcontrollers.
Ability to gain UK Security Clearance (SC).
Desirable
Experience in power electronics / systems testing.
Familiarity with requirements management tools (e.g. DOORS, Polarion).
Agile methodology (e.g. Jira, sprints/scrums).
What’s on Offer
Flexible working arrangements including hybrid and compressed hours.
A collaborative, inclusive culture driven by integrity and innovation.
Financial relocation support considered on a case-by-case basis.
Excellent career development and progression opportunities.
Due to the nature of work, all applicants must be eligible for UK Security Clearance.
To Apply Submit your CV via this advert today!....Read more...
Are you an RF Engineer ready to step up into a more senior, impactful role? Were looking for a talented engineer with hands-on RF experience to help develop the next generation of Electronic Counter Measure (ECM) systems.
This is a fantastic opportunity to work on cutting-edge defence technology with a growing team at the forefront of RF and Electronic Warfare innovation.
As an RF Hardware Engineer, youll join an expert engineering team focused on designing and verifying high-performance RF sub-systems, including transceivers and power amplifiers from DC to 12GHz. Youll be involved in the full lifecycle, from simulation and design to implementation and integration.
Key Responsibilities:
- Design and verification of complex RF and analogue sub-systems
- Simulation and implementation of broadband power amplifiers and T/R switches
- Collaborate with software, firmware, PCB, and mechanical engineers
- Work with SPICE, EM simulators, and Mentor Graphics tools
- Support integration and test using RF test equipment
- Provide technical input and support estimation, planning, and delivery
Ideal Skills & Experience:
- RF and analogue circuit design and testing
- EM and large-signal simulation experience
- Experience with RF cascade analysis and PCB integration
- Knowledge of electronic components and systems
- Understanding of requirements management and system engineering processes
- Strong collaboration and communication skills
Qualifications & Security:
- HND/HNC or Degree in Electrical & Electronic Engineering or related STEM field
- Must be a UK or EU citizen (eligible for SC clearance)
- Current valid SC clearance is a plus
If you're looking to push your career forward in the RF/defence domain, this is a fantastic opportunity to make your mark on mission-critical technology.....Read more...
An opportunity has arisen for an Electrical Engineer to join a distinguished, multi-disciplinary design consultancy renowned for delivering inventive architectural solutions across a variety of sectors.
As an Electrical Engineer, you will produce and coordinate detailed electrical designs to meet project objectives. This full-time role offers a salary range of £36,000 - £46,000 and benefits.
They will consider both senior and intermediate level candidates.
You will be responsible for:
? Developing technical drawings, specifications and calculations for LV power, lighting, fire alarms, security and communication systems
? Collaborating with CAD/Revit technicians to deliver accurate design outputs
? Liaising with project teams and stakeholders about projects
? Ensuring all work complies with Building Regulations, British Standards and CDM requirements
? Operate within IMS quality system for production and checking of design work
? Conducting site surveys, producing concise reports and resolving on-site queries
? Reviewing installation quality during construction phases
What we are looking for
? Previously worked as an Electrical Engineer, Electrical Design Engineer, Building Services Engineer, Senior Electrical Engineer, Intermediate Electrical Engineer or in a similar role.
? Skilled in AutoCAD, Revit and lighting software (e.g. Relux, Dialux)
? Familiarity with Microsoft 365 and specification platforms (e.g. NBS Chorus)
? Knowledge of core engineering principles and the design workflows
? A degree or equivalent qualification in Electrical or Building Services Engineering
? Understanding of current legislation, regulations and best practice
? Valid CSCS card
What's on offer
? Competitive Salary
? Company pension scheme
? On-site parking
? Sick pay
This is a fantastic opportunity for an Electrical Engineer to join a forward-thinking consultancy and make a real impact.
Important Information: We endeavour to process ....Read more...
Answer the phone and respond as appropriate.
Working within the IT helpdesk system.
Answering first level technical questions.
Assist with assembly and other audiovisual presentations.
Installation and general maintenance of the school’s computer software and hardware.
Resolution of problems within software or hardware where possible; where not possible, liaison with the ICT technicians or relevant agency to effect the repair.
Maintenance of computer peripheral equipment within the school.
Provision of support/training to teaching staff and pupils using ICT within the school
Network maintenance, including the setting up, amendment and removal of user accounts as appropriate.
Undertake updates to the security of the school’s network, to include carrying out software and hardware updates as required.
Maintain appropriate records, bookings & scheduling.
Assist in allergen labelling
Training:Day release will be given to attend South Devon College, undertaking practical and theory. A full induction process will be undertaken in school to include health and safety and safeguarding and on-the-job training will be given in-house to enable you to learn all aspects relevant to the job.Training Outcome:After completing this apprenticeship, you can progress to roles such as an ICT Technician or Senior ICT Technician. These roles offer increased responsibility, including managing systems, supporting larger networks, and leading IT projects.Employer Description:Torquay Girls’ Grammar School is a girls’ 11 to 16 selective Single Academy Trust, with a mixed Sixth Form (16 to 18), located in Torquay, Devon.
Our status as a Single Academy Trust means that we have the freedom to implement a curriculum intent which focusses on the whole child: to equip students for a future in which they have the academic qualifications, character skills and self-esteem to make decisions that lead to long, happy and content lives.
Our school is founded on our core values which apply to our whole community: equality, open minded, kindness, collaboration, and well-being.
When Ofsted visited in November 2023, our hard work was recognised by achieving ‘Outstanding’ in every category of the Ofsted Framework. This is no mean feat, and we are incredibly proud of this achievement. Our academic results are consistently high - in the 2025 Sunday Times Schools Guide, we ranked 3rd in Devon and 99th nationally for academic results - which is true testament to the continued dedication from both our students and staff.
Our school is a place where students want to learn and there is a deeply engrained sense of belonging and identity to the school’s history, values and traditions. Staff and pupils fully embrace our House Culture and the opportunities for extra curricular activities and trips.Working Hours :Monday - Friday (8:00am - 4:00pm Monday - Thursday and 8:00am - 3:30pm Fridays).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Opportunities at multiple UK sites (hybrid working): Somerset, Midlothian, Lincolnshire, Essex, Hampshire, Gloucestershire, Tyne and Wear.
Are you ready to shape the future of cutting-edge Electronic Warfare and Radar systems? Our partner are growing their systems engineering capability and currently hiring at multiple levels Senior, Lead, and Principal Systems Engineers to support the development of advanced defence technologies.
Join a collaborative, multidisciplinary team driving the development of next-generation electronic systems and contribute across the full engineering lifecycle, from requirements definition to system verification.
UK citizenship and eligibility for full security clearance required.
What Youll Be Doing:
- Define and manage system and sub-system requirements using industry-standard tools (e.g., DOORS)
- Develop and implement requirements management and verification plans
- Ensure traceability from high-level system requirements to sub-system level
- Support the generation and review of verification evidence and compliance documentation
- Collaborate across disciplines including software, hardware, and systems teams
- Contribute to the design and integration of advanced RF, radar, and electro-optic systems
What Youll Bring:
- Proven experience in systems engineering across the full lifecycle
- Strong skills in requirements definition, flow-down, and verification
- Expert-level or proficient in DOORS and requirements configuration
- Familiarity with engineering tools such as Atlassian suite, Cameo Systems Modeler, or MATLAB
- Understanding of EW, RF, Radar, or electro-optical system design
- Excellent communication skills and ability to work effectively across engineering teams
Opportunities Across Levels:
- Senior Systems Engineers Contribute technically and support project delivery
- Principal Systems Engineers Drive system architecture, strategy, and technical leadership
- Lead Systems Engineers Provide technical direction and mentor junior staff
Join a team at the forefront of defence technology innovation, where you can take ownership of challenging projects, collaborate with experts, and grow your career at the level that suits your experience.
Apply today and be part of building tomorrows defence capabilities.
....Read more...
Are you ready to shape the future of cutting-edge Electronic Warfare and Radar systems? Our partner are growing their systems engineering capability and currently hiring at multiple levels Senior, Lead, and Principal Systems Engineers to support the development of advanced defence technologies.
Join a collaborative, multidisciplinary team driving the development of next-generation electronic systems and contribute across the full engineering lifecycle, from requirements definition to system verification.
UK citizenship and eligibility for full security clearance required.
What Youll Be Doing:
- Define and manage system and sub-system requirements using industry-standard tools (e.g., DOORS)
- Develop and implement requirements management and verification plans
- Ensure traceability from high-level system requirements to sub-system level
- Support the generation and review of verification evidence and compliance documentation
- Collaborate across disciplines including software, hardware, and systems teams
- Contribute to the design and integration of advanced RF, radar, and electro-optic systems
What Youll Bring:
- Proven experience in systems engineering across the full lifecycle
- Strong skills in requirements definition, flow-down, and verification
- Expert-level or proficient in DOORS and requirements configuration
- Familiarity with engineering tools such as Atlassian suite, Cameo Systems Modeler, or MATLAB
- Understanding of EW, RF, Radar, or electro-optical system design
- Excellent communication skills and ability to work effectively across engineering teams
Opportunities Across Levels:
- Senior Systems Engineers Contribute technically and support project delivery
- Lead Systems Engineers Provide technical direction and mentor junior staff
- Principal Systems Engineers Drive system architecture, strategy, and technical leadership
Join a team at the forefront of defence technology innovation, where you can take ownership of challenging projects, collaborate with experts, and grow your career at the level that suits your experience.
Apply today and be part of building tomorrows defence capabilities.
....Read more...
Install, configure, and maintain printers; provide user support and troubleshooting as needed
Deliver day-to-day IT support for office hardware, software, and network issues
Install, configure, and maintain turnstile access control systems, ensuring proper integration with security systems
Perform routine inspections and preventive maintenance on all supported systems
Document technical issues and solutions for the internal knowledge base
Coordinate with vendors and service providers when necessary
Training:
All apprenticeships include regular training with a college or other training organisation
At least 6 of your weekly working hours will be allocated to training, developing new skills at work or formal studying
Training Outcome:
Potentially leading to permanent employment on successful completion of the apprenticeship
This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement
Employer Description:We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Respond to incoming support tickets, calls, or emails to assist users with IT issues and queries.
Troubleshoot basic hardware and software problems, including PCs, printers, mobile devices, and applications.
Log and document incidents and service requests accurately in the IT service management system.
Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365.
Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed.
Provide clear, step-by-step technical guidance to users in person, via phone, or remotely.
Install and configure new user devices, such as desktops, laptops, and phones.
Perform routine maintenance checks on equipment and systems to ensure functionality.
Support onboarding of new employees by setting up accounts, devices, and access rights.
Learn and follow IT policies, procedures, and security protocols to maintain service standards.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possibility of a full time position upon successful completion of the apprenticeship.Employer Description:Fairstone operates as a full-service, independent wealth management firm, combining expert financial planning, investment management, mortgage advice, and a unique acquisition model to support smaller IFA businesses. With a strong national footprint and tech-enabled approach, they deliver flexible, transparent services while rapidly growing through partnerships and acquisitions.Working Hours :9.00am - 5.30pm, Monday to Thursday. 9.00am to 3.00pm, Friday. Subject to change as the business requires.Skills: Attention to detail,Communication skills,IT Skills,Organisation skills,Problem solving skills,Team working....Read more...
· Accepting/Receiving/logging jobs/Purchase orders.
· Job planning/Scheduling (planned and reactive works).
· Planning/updating engineers diaries.
· Creating, amending and forwarding RAMS to clients.
· Client communications.
· Maintaining our ISO9001 quality manual to ensure policies, procedures, registers etc are up to date.
· Basic office duties such as filing, stationary etc.
· Other ad hoc duties as required to support the wider team.
Applicants must have strong IT skills and knowledge of Microsoft Excel, Word, Outlook and other office software.
A driving licence and access to your own transport would be an advantage for this role.Training:You will attend Access Training (Team Valley, Gateshead) for day release – 1 day per month and enrol on the
Business Administrator Level 3 apprenticeship programme.Training Outcome:This position offers the opportunity of a long-term career with ongoing training and development.Employer Description:Creative Security Dynamics Ltd (CSD) specialise in the installation & maintenance of fire/intruder alarms, access control, CCTV automation and audio-visual systems. They are based in Newcastle and work across the Northeast of England.Working Hours :Monday to Friday 8.30 – 5 with 30 minutes lunch – 40 hours per weekSkills: Communication skills,Creative....Read more...
The role of commercial catering equipment apprentice is to learn how to install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Some of the equipment may be gas or electrical and may involve plumbing and electronic controls.
Key Areas of Responsibility:
Attend college on day release to carry out the Commercial catering equipment technician (level 3) qualification
Build / maintain effective relationships and communicate in a collaborative manner with customers’ and team members.
Communicate regularly and effectively with the service department.
Continually develop a sound knowledge and understanding of the principles of operation of most types of commercial catering equipment and how to fault find / rectify faults.
Maintain and continually develop a sound knowledge of sources of technical information and help for most catering equipment manufacturers’ products.
Keep up to date with applicable regulations and standards.
Identify and enter correct parts information required, or contact parts supplier for quote and record information onto service software.
Maintain smart and clean in appearance, in company corporate work wear, at all time.
Correct use and application of all required PPE whilst performing duties for the company
Tools and test equipment maintained in good working order, and where necessary, correctly calibrated.
Compliance with all legislative, company and client standards and procedures whilst performing your duties.
Compliance with all H&S requirements whilst performing your duties.
IT experience and proficiency to enable productive use of company issue of IT equipment.
Attend training courses as and when directed.
Training:Successful apprentices will achieve a Level 3 qualification in Gas Engineering (Commercial Catering Equipment Technician) and relevant commercial ACS qualifications.Training Outcome:Successful apprentices will become fully qualified and, depending on performance and availability, progress into full-time Commercial Catering Equipment Technician.Employer Description:Gratte Brothers Group is a leading independent provider of comprehensive building services, renowned for exceptional quality. Our services include a complete range of design, installation and maintenance solutions for building services and engineering, security systems and software and foodservice facilities, all uniquely offered from a single source.. Read more at: https://www.gratte.com/Working Hours :Monday - Friday, 9.00am - 5:30pm.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Positive attitude,Willingness to learn,Motivated,Passion for Engineering....Read more...
Are you a systems thinker with a passion for innovation and leadership? Were looking for a Senior Systems Engineer to join a cutting-edge engineering team working on complex, multidisciplinary products across the full lifecycle, from concept to delivery.
This is a great opportunity to play a pivotal role in shaping high-integrity solutions across electrical, electronic, hardware, and embedded software domains. Youll be hands-on in project delivery and drive improvements in systems engineering practice, while mentoring and supporting the wider team.
What Youll Be Doing
- Lead systems engineering activities across complex product development programmes.
- Drive process improvements, mentor colleagues, and enhance engineering best practices.
- Define and manage system-level requirements, from stakeholder input through to compliance.
- Design system architectures, perform trade-off analyses, and guide project decisions.
- Provide technical leadership throughout the design, integration, validation, and commissioning phases.
- Engage with project managers, supply chain, production, and customers to ensure success from concept to delivery.
- Support bid and proposal activities with technical expertise and creative solutions.
What Were Looking For
- A degree in a relevant engineering discipline.
- A strong background in multidisciplinary systems engineering (min. 5 years).
- Experience across the full product development lifecycle.
- Practical understanding of electrical and electronic systems.
- Proven track record in leading technical teams and delivering successful outcomes.
- Strong communication, organisational, and mentoring skills.
- Passion for continuous improvement and innovation.
Whats In It for You
- 37.5-hour working week with early Friday finish
- Hybrid/flexible working arrangements
- 28 days holiday + Christmas closure + holiday purchase scheme
- Matched pension contributions up to 5%
- Income protection, life assurance & EAP (mental health, GP access, physiotherapy)
- Share schemes and electric vehicle salary sacrifice
- Wellbeing initiatives, sports/social activities, and discounts platform
- Rewarding referral scheme
- Excellent learning and development opportunities
Additional Information
You must be eligible for UK Security Clearance to apply. This includes proving your right to work and UK residency for the last five years.
Ready to lead, innovate, and make a real impact? Apply now and help shape something truly impactful.....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Norwegian speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Norwegian Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Norwegian speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:• Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Norwegian/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Danish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Danish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Danish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Danish Speaking Customer Service Advisor | Move to PortugalWe are looking for motivated fluent Danish speakers to join a friendly and supportive team representing one of the biggest multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware in Lisbon, Portugal. The best way to enjoy a new life experience while you will be learning new skills.Relocation package:• Accommodation provided • Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:•Performance bonuses • Meal allowance (Food card) • Full-time contract (40 hours per week / 8 hours per day / 2 days off) • Ongoing training provided by the company • Private medical insurance • 22 days of paid vacation + public holidays • Career evolution • Many other advantagesWhat will be asked to do ?• You will be the first point of contact for customers and will be asked to their queries by phone and/or email. • Identify customer needs.Am I eligible ?• Hold a European passport or identity card • Native Danish/C2 level (spoken and written) • The training will be given in English; you must have a minimum B2 level in English. • Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed!....Read more...
Respond to incoming support tickets, calls, or emails to assist users with IT issues and queries.
Troubleshoot basic hardware and software problems, including PCs, printers, mobile devices, and applications.
Log and document incidents and service requests accurately in the IT service management system.
Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365.
Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed.
Provide clear, step-by-step technical guidance to users in person, via phone, or remotely.
Install and configure new user devices, such as desktops, laptops, and phones.
Perform routine maintenance checks on equipment and systems to ensure functionality.
Support onboarding of new employees by setting up accounts, devices, and access rights.
Learn and follow IT policies, procedures, and security protocols to maintain service standards.
Training:
Level 3 Information Communication Technician Apprenticeship.
All training will take place at our head office in Doxford Park.
Training Outcome:After successful completion of the apprenticeship, we would look to move the individual into a permanent 1st line support engineer role within the business.Employer Description:Fairstone operates as a full-service, independent wealth management firm, combining expert financial planning, investment management, mortgage advice, and a unique acquisition model to support smaller IFA businesses. With a strong national footprint and tech-enabled approach, they deliver flexible, transparent services while rapidly growing through partnerships and acquisitions.Working Hours :9.00am - 5.30pm, Monday to Thursday.
9.00am - 3.00pm, Friday.
Subject to change as the business requires.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Customer Focus
Reception
Communication
Administration
Meeting Logistics
Stock Control
Finance
Data Management
Attendance
Admissions/Pupil Data
Safeguarding
Accountability, Performance and Line Management
A full job description will be available upon application.Training:Business Administrator Level 3 Apprenticeship Standard:
Majority of the training will take place at Cherry Orchard Primary School and other schools within the Rivers Academy Trust in Worcestershire
Sessions will take place one day a month at the Worcester Campus and online weekly sessions in the workplace
Training Outcome:
Possibility of full time postition within the Rivers Academy Trust on completion of apprenticeship
Safeguarding
GDPR
Health and Safety
Cyber Security
Full training will be given on a number of software packages, including Scholarpack and ParentPay
Future job opportunities include; School Receptionist, Admin Assistants, School Office Manager, or working with our Central Team in areas such as HR, Finace, or Operations
Employer Description:The Rivers Academy are a multi-academy school trust that specialises in primary education. With over 5,500 pupils and over 850 staff, we are one of the largest primary multi-academy trusts in the West Midlands. Our geographical reach now includes Sandwell and Dudley, in addition to Worcestershire.Working Hours :Monday - Friday, 08:30 - 16:30
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Professional,GDPR Aware....Read more...
Staging and configuring a variety of retail hardware including workstations, servers, printers, networks and vendor specific hardware and software.
Building system databases with customer information.
Repairing equipment when required.
Logging all support desk interactions in our ticketing system.
Escalating problems to other departments as needed.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 25 years of experience, we work with some of the biggest household brand names on the high street in the fashion & hospitality sectors, building close working long standing partnerships built on trust, expertise and a mind set to getting the job done.
Our mission is simple – to provide our clients with truly integrated IT solutions that make a real difference to their business, building long standing relationships so that we can fundamentally understand the needs of our clients. We are not a huge corporate company who may treat clients as an account number. We are neither a small one-man-band offering cheap services. What KFP offers is a perfect blend of experience, structure, and a practical approach to enable us to deliver the service that all our clients have come to expect – a professional service that gets the job done.Working Hours :The working hours are Monday - Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Key Responsibilities:
Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver
Skills & Requirements:
Basic understanding of IT systems and hardware
Familiar with Windows 11 operating systemBasic knowledge of networking concepts (e.g., IP addresses, routers, switches)
Awareness of general IT security best practices
Strong problem-solving skills and willingness to learn
Good communication and customer service skills
Reliable and punctual with a proactive attitude
Essential Criteria:
Full UK driving licence and own vehicle (site visits may be required)
Must live within a reasonable commuting distance of Brentwood, Essex
Right to work in the UK
Desirable but Not Essential:
Any prior IT support experience (voluntary or paid)
Familiarity with Microsoft 365
GCSEs in English and Maths (Grade C/4 or above)
What we offer:
Hands-on experience in a supportive IT environment
Support to achieve a recognised IT qualification (e.g., Level 3 IT Support Technician)
Opportunities for progression and continued learning
Travel expense reimbursement for work-related travelFriendly and collaborative team culture
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To support all staff and students in the use of information technology
To spend time in the community of schools to help maintain the ICT equipment
To respond to ‘call outs’ from staff or from the community within the school
To carry out basic electrical testing of computer and audio-visual equipment in accordance with Health & Safety requirements
To carry out routine maintenance and repair of computer and audio-visual equipment, including replacement of consumables and cleaning
To help with the installation of computers, peripherals and software
To assist with the training of staff in the use of ICT
To respond positively to changes in ICT development for the benefit of the school
To help maintain internet facilities and other learning technology for curriculum use
To produce and present support materials for staff and students
To assist the ICT technician
To help administer cloud-based platforms
To assist with technical elements of themed/special days and events such as school shows and sports day
Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection reporting all concerns to an appropriate person
Be aware of, support and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Assist with pupil needs as appropriate during the working hours
Training:At work.Training Outcome:Career as an IT Technician.Employer Description:Sutton School is a purpose-built special school for pupils aged 11-16. Situated towards the centre of Dudley borough, the school caters for approximately 190 pupils with a range of needs in relation to ‘communication and interaction’ and ‘cognition and learning’. Our vision is to create an extraordinary learning environment where every member of our school community has the chance to flourish, achieving their true potential and pursuing their ambitions with confidence. Central to this vision is our mission of “Safe, Happy, Learning Towards Independence.” We believe that a broad, balanced curriculum tailored to each pupil’s unique needs, including access to the National Curriculum, is vital in unlocking their full potential. In our school, we foster a stimulating and challenging atmosphere that also provides unwavering support, security, and care. Every pupil is valued for their individuality and talents, and we strive to nurture and encourage them to reach new heights. Through positive recognition and a belief in their capabilities, we empower our pupils to embrace their own learning journey, guiding them towards independence and self-discovery. Together, we create a community where safe, happy learning fuels the realisation of dreams and fosters a lifelong love for knowledge and growth.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Administrative Duties:
Ensure that the reception area is welcoming, tidy and project a professional image
Greet and welcome all visitors to the school including parents, students and staff, providing a helpful and proactive service always ensuring all enquiries are dealt with in an efficient, professional, friendly and caring manner ensuring the smooth running of reception
Acting as first point of contact for the school. Answer telephone queries in a polite, professional, friendly and caring manner
To include receiving and transferring calls, announcing callers, taking messages and ensuring that they are passed on via email
Receive visitors and deliveries/goods, and deal with any associated administration (security badges, signing delivery notes, informing staff of deliveries)
To arrange any hospitality requirements and meeting room facilities as and when directed
To contact parents / legal guardians regarding; truanting or excluded pupils; asking for the collection of sick pupils on the behalf of other staff
To work as an essential member of the Administration Team, taking responsibility for providing first class administration to support to the school
Ensuring all administration tasks are completed with accuracy and in a timely manner whilst maintaining an accurate and structured college filing system on and offline
Data entry and production of basic reports
To photocopy documents and materials as directed
To record and sign visitors and pupils in and out of the school Issue visitor passes where necessary
Telephone 999 for ambulance and/ or police attendance when requested in an emergency situation
Support maintenance of reprographics equipment
Using appropriate IT software packages for the production of school publications and documentation
Support for the School:
All staff in school will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of raising pupil achievement and effective team working. This includes covering reception at times of high levels of activity, staff absence or lunch cover
Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection. Reporting all concerns to the appropriate person
Contribute to the overall ethos/work/aims of the school
Participate in training, other learning activities and performance development as required
Attend and participate in meetings as required
Training:
You will be required to attend classes at Kidderminster College one day a week to achieve the Level 3 Business Administrator Apprenticeship Standard qualification
Training Outcome:
Admin Assistant/ Receptionist
Employer Description:Redhill School is a thriving and successful school where rich tradition and exciting innovation are encouraged in equal measure. We value each and everyone of our pupils and they are the very centre of all that we do.
By recognising their unique needs and aspirations, providing equal opportunities and a caring environment, our pupils are able to flourish and achieve their best.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Problem solving skills,Friendly,Flexibility,Time-keeping,Listening skills,Computer literacy....Read more...
In addition, the successful candidate will be expected to:
Be the voice of the customer
Answer incoming calls and resolve or escalate the clients queries
Respond to Live chat, resolving or escalating the clients queries
Responding to emails, resolving or escalating the clients queries
Be the advocate for the client, ensure all of their tickets are answered to a satisfactory level every time
Ensure their tickets escalated are resolved in a timely manner
Gather feedback from the customers, study other customer success programs and analyse customer data to identify the best practices
Know the company’s products inside and out
Educate customers on the flexibility and capabilities of the software so customers are encouraged to continue using the services
Training:Digital Support Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place virtually in on line classrooms.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge modules will include:
Digital Technologies
Data Management and Information Systems
Security
Applications Technicians (or) Service Technicians
Training Outcome:Opportunity to progress further within an established tech company.Employer Description:We are a bunch of techy payment experts keen on making the lives of letting agents, landlords and tenants easier at every step of the rent collection process. As such, we develop digital software and provide all the necessary support that goes with that.
Our senior management team have a wealth of experience within the financial, banking and payments environment including card payments (Acquiring and Issuing) and Payment Service Provider sectors.
Our digital team has built platforms that now process over a billion pounds a year, for large corporations in the Insurance, Housing Associations and Utility space. We now want to share our experience and expertise in this heavily regulated environment, to the lettings market. To free up Letting Agents time and make everyone's life a lot more efficient, easier and simpler. Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Number skills....Read more...
An opportunity has arisen for an Electrical Engineer to join a distinguished, multi-disciplinary design consultancy renowned for delivering inventive architectural solutions across a variety of sectors.
As an Electrical Engineer, you will produce and coordinate detailed electrical designs to meet project objectives. This full-time role offers a salary range of £36,000 - £46,000 and benefits.
They will consider both senior and intermediate level candidates.
You will be responsible for:
* Developing technical drawings, specifications and calculations for LV power, lighting, fire alarms, security and communication systems
* Collaborating with CAD/Revit technicians to deliver accurate design outputs
* Liaising with project teams and stakeholders about projects
* Ensuring all work complies with Building Regulations, British Standards and CDM requirements
* Operate within IMS quality system for production and checking of design work
* Conducting site surveys, producing concise reports and resolving on-site queries
* Reviewing installation quality during construction phases
What we are looking for
* Previously worked as an Electrical Engineer, Electrical Design Engineer, Building Services Engineer, Senior Electrical Engineer, Intermediate Electrical Engineer or in a similar role.
* Skilled in AutoCAD, Revit and lighting software (e.g. Relux, Dialux)
* Familiarity with Microsoft 365 and specification platforms (e.g. NBS Chorus)
* Knowledge of core engineering principles and the design workflows
* A degree or equivalent qualification in Electrical or Building Services Engineering
* Understanding of current legislation, regulations and best practice
* Valid CSCS card
What's on offer
* Competitive Salary
* Company pension scheme
* On-site parking
* Sick pay
This is a fantastic opportunity for an Electrical Engineer to join a forward-thinking consultancy and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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