Service Delivery Jobs Found 610 Jobs, Page 25 of 25 Pages Sort by:
Commercial Roofing Supervisor
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resources Supervisor (Inspections)
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Staff Specialist - Psychiatry (Inpatient/ Community)
Staff Specialist – Psychiatry (Inpatient / Community Services) Location: Metropolitan-Adjacent Regional Australia Employment Type: Permanent, Full-Time (up to 40 hours per week) Remuneration: Competitive, with relocation assistance, incentives, and salary packaging Apply via Paragon Medics The Opportunity We are seeking experienced Psychiatrists to join a leading regional mental health service, providing both inpatient and community-based care. This permanent role offers flexibility across clinical settings, including specialist Clozapine management, with opportunities to focus on your preferred clinical interests. This position provides a supportive, collaborative environment, access to teaching and mentorship programs, and clear pathways for career progression, including leadership opportunities and accelerated advancement under local award structures. Ideal for internationally trained psychiatrists looking to gain experience in Australian public mental health services, or to establish a permanent career in Australia. Your Role Provide expert medical assessment and management of patients across inpatient and community psychiatry services. Deliver high-quality, patient-centred care, including specialist Clozapine services where applicable. Participate in teaching, supervision, and mentoring of trainees, medical students, and allied health staff. Contribute to clinical governance, quality improvement, and service development initiatives. Collaborate effectively in a multidisciplinary team across multiple facilities. Engage in research and professional development activities relevant to psychiatry. About You Fellowship of RANZCP or equivalent international psychiatric qualification (e.g., MRCPsych, FRCPsych). Eligible for AHPRA Specialist Registration or assessment via the Specialist Pathway. Demonstrated experience in acute, community, and specialty psychiatric services. Commitment to teaching, supervision, research, and continuous professional development. Strong communication, leadership, and teamwork skills. Flexible, professional, and patient-centred approach to care delivery in multidisciplinary settings. Lifestyle & Location Enjoy a metropolitan-adjacent regional lifestyle combining professional fulfillment with lifestyle balance: Access to beaches, national parks, and outdoor recreation. Family-friendly communities with excellent schools and amenities. Collaborative hospital culture fostering professional growth, wellbeing, and innovation. Benefits Competitive remuneration with salary packaging options. Visa sponsorship and relocation support for international specialists. Professional development leave and financial assistance. Employee Assistance Program (EAP) and wellness initiatives. Fitness Passport and lifestyle incentives. Opportunities for teaching, research, and leadership development. International Candidate Pathways Paragon Medics welcomes psychiatrists from the UK, Europe, the Middle East, Asia, and beyond. Our partner hospitals provide recognised entry pathways via the Specialist Pathway or Area of Need programs, enabling supervised practice while pursuing full recognition in Australia. We provide full support with: AHPRA registration and documentation guidance RANZCP or equivalent assessment pathway assistance Visa sponsorship and relocation logistics Orientation and settlement support From application to arrival, our team ensures a smooth, supported transition into Australian clinical practice. About Paragon Medics Paragon Medics connects experienced medical professionals with leading hospitals across Australia. Our team specialises in consultant and specialist recruitment, supporting you from application to arrival. Contact us today at ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Administrator Apprentice
Kickstart Your Career as an Administrator (Apprentice) at Leigh Academy Minster! Are you looking to kickstart your career in administration? Do you thrive in a dynamic, supportive environment where your contribution matters? If so, we want to hear from you! Leigh Academy Minster is seeking a motivated and enthusiastic Administrator (Apprentice) to join our welcoming and supportive team. This is a fantastic opportunity to gain valuable experience, develop your skills, and build a solid foundation for your career in administration. An Exciting Dual-Site Opportunity: This unique role will be primarily based at Leigh Academy Minster, but will also provide crucial administrative support to the new Snowfields Academy's Minster Campus, which is located on the same site. This offers an exceptional opportunity to gain a vast array of experience across both a mainstream secondary academy and a specialist SEN setting, providing invaluable insight and skill development. Why Join Us?: Welcoming and Supportive Team: At Leigh Academy Minster, you'll be part of a collaborative and nurturing team that is committed to your success. You'll receive guidance, mentorship, and the opportunity to grow in your role. Well Organised and Streamlined Office Environment: Our office is structured to support your work and ensure you can focus on developing your skills and contributing to our community.Vibrant and Diverse Community: Our school is proud to be a hub of diversity, fostering an inclusive and engaging environment for both students and staff. Who We’re Looking For: You’ll bring excellent communication skills, tact, and a collaborative spirit. Applicants should be professional, personable and committed to providing an excellent service on behalf of Leigh Academy Minster and above all else our appointed candidate will have a positive work ethic and can-do attitude. Strong organisational and IT skills are a must. To find out more about ConectED Apprenticeships, click here. Apprenticeship Summary Working weeks: Monday - Friday during school Term time + 4 weeksTotal hours per week (on average): 37 hours per week (including the 20% training element of the Apprenticeship Programme). Apprenticeship duration: Approx. 14 months + End Point Assessment (EPA). Programme delivery type: All modules are delivered as online learning which can be completed at your place of work. Start date: As soon as possible. Apprenticeship level: Advanced Level Apprenticeship (Level 3). Apprenticeship standard: Business & Administration. Positions available: 1. Essential entry qualifications: 5 GCSEs at Grade C/4 or equivalent, including Mathematics and English. This position offers an actual salary of £15,005 per annum (£16,200 full time equivalent) based on 37 hours per week, Term Time + 4 weeks inset. The working hours for this role are 8:15am - 4:15pm ( Monday, Tuesday, Thursday, Friday) and 8:00am - 3:30pm (Wednesday) with a 30 minute lunch break. This is an opportunity that offers a great chance to learn on the job while earning and gaining a qualification. If you're ready to take the first step in your career, apply now and join our incredible team at Leigh Academy Minster!Training Outcome:This position offers an actual salary of £15,005 per annum (£16,200 full time equivalent) based on 37 hours per week, Term Time + 4 weeks inset. The working hours for this role are 8:15am - 4:15pm ( Monday, Tuesday, Thursday, Friday) and 8:00am - 3:30pm (Wednesday) with a 30 minute lunch break. This is an opportunity that offers a great chance to learn on the job while earning and gaining a qualification. If you're ready to take the first step in your career, apply now and join our incredible team at Leigh Academy Minster!Employer Description:As of 1st September 2024, our Trust comprises 33 geographically organised academies (17 secondaries, 14 primaries and 2 special) educating 20,000 students, and employing 3,000 talented staff. The Trust is establishing four ‘clusters’ of academies: North Kent; Central Kent; South East London; Medway. In addition, the Trust is responsible for one of the region’s biggest initial teaching training organisations, a large teaching school hub and is an accredited apprenticeship provider. Our future plans are found in our Vision 2030 document available on our website. As part of Leigh Academies Trust, you will have ample opportunity to collaborate with your peers both within the academy and across the whole Trust. This is an important part of our vision as we know through experience that we perform better when we work together. You are supported to undertake regular self-development to continue your professional development and hopefully progress further within the organisation. Our commitment to safeguarding: Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates - you can read more about this in our Recruitment Guidance. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Our commitment to equality and diversity: As a Trust, we are passionate about diversity and recognise that as individuals, we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.Working Hours :Monday - Friday during school Term time + 4 weeks, 37 hours per week (including the 20% training element of the Apprenticeship Programme).Skills: Communication skills,Organisation skills,Administrative skills,Team working ....Read more...
eCrime Enforcement Officer
Key Responsibilities Support enforcement and administrative activities in relation to trading standards and online consumer protection. Gather and handle digital evidence in line with legal and forensic standards. Carry out online inspections, research, and intelligence gathering using open-source techniques. Provide evidence in criminal or civil proceedings. Contribute to safeguarding and welfare responsibilities. Additional responsibilities by grade: Grade G: Apply advanced online research techniques and intelligence gathering. Provide enhanced technical support to complex online investigations. Grade H: Take decisions on infringements and enforcement actions. Undertake complex investigations and prepare detailed reports for potential prosecutions. Apply and interpret trading standards legislation in practical scenarios. Grade JK (Lead Officer): Lead national or regional projects, from scoping through to delivery and reporting. Mentor and supervise staff, providing quality assurance on disruption work. Act as authorised officer for covert and overt disruption activities. Contribute to the drafting and review of processes to ensure compliance with regulatory standards (e.g. ISO 17025/17020). Represent the service on national working groups and provide training to partner agencies. Person Specification Essential (Grade F upwards): Strong IT literacy with working knowledge of computer hardware and software. Knowledge of internet technologies and online platforms. Investigative mindset with the ability to analyse information from multiple sources. Good written and spoken communication skills, including the ability to give evidence in court. Grade progression requires: Training and/or certification in open-source investigation, intelligence gathering, and enforcement procedures (e.g. RIPA/IPA). Increasing knowledge of legislation, digital forensics, and online investigation techniques. Demonstrable experience in trading standards or similar regulatory/enforcement environments. At Lead Officer level, a relevant degree or significant professional experience in investigations, digital forensics, or intelligence. Desirable: Knowledge of digital forensic best practice and ACPO Good Practice Guide. Awareness of ISO standards relevant to digital evidence handling. Coding/scripting knowledge related to website design or online investigation. Other Requirements Willingness to travel across the UK, sometimes at short notice. Flexibility to work evenings, weekends, and bank holidays as needed. Ability to obtain and maintain NPPV3 security vetting. Access to personal transport for business use. ....Read more...
Group Junior HR Business Partner
Group Junior HR Business PartnerLocation: Wilmslow – Hybrid split of 4 days office, 1 day at homeSalary: CompetitiveThe Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We are really proud of our leading colleague engagement and retention rates. It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy. As we scale for further growth across the Citation Group, hopefully that’s where you come in.We are far from your average service provider – our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with Group functions to deliver the People Plan and their basic HR needs, as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed. It’s a true generalist position!• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity• Project work - we’re constantly growing and evolving, so there’ll be plenty to get stuck into• Stats – understanding our people numbers helps us perform better.• Rewards & remuneration – from helping develop our benefits to doing the admin and liaising with payroll you’ll be involved.• Support with embedding new acquisitions into the Citation Group• Admin – it needs to be done right, so we all have a part to play• Compliance / business protection – you know how the importance of this and will make it integral to the way we work.• Colleague engagement – Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores.• Internal Comms – As a team, we own the internal Comms – it’s the voice of our culture, a glue that helps bind us and has never been more important.• L&D – we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.The personWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation so you’ll need to demonstrate a wide range of influencing and communication skills. With high emotional intelligence and sound commercial acumen, people will want to come you, not just because of your expertise, but because you are great person to work with.• We’re always growing and changing so you’ll need to demonstrate how you positively embrace change personally and drive change successfully within your business.• Whilst it’s all about the people we’re not pink and fluffy, you’ll need to demonstrate your commercial edge too.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• You’ll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basics to complex issues.• You’re always learning and developing – you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues so you’ll show initiative and come up with new ideas on how we can do this.Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank holidays: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Planning Manager
Planning Manager Plymouth, DevonFull-Time | Permanent | Monday–Friday (37.5 hours)Competitive Salary + Benefits About the Role As part of our clients succession planning strategy, we are seeking an experienced Planning Manager to lead the planning team and ensure efficient production scheduling and demand forecasting. Reporting to the Operations Director, this role is critical in aligning customer demand with production capability, driving On Time In Full (OTIF) delivery and optimising resources across the business. Key Responsibilities Develop, implement, and monitor production plans to achieve OTIF performance. Oversee production planning processes to ensure efficient workflow and resource allocation. Collaborate with Manufacturing to forecast demand and align production with sales targets. Utilise ERP systems to optimise supply chain operations and drive continuous improvement. Monitor and manage inventory levels to align with production and working capital needs. Analyse historical data to improve forecasting accuracy and develop reliable sales/revenue plans. Lead, supervise, and develop a Planning team of 4 direct reports. Coordinate production plans based on capacity and material readiness. Drive continuous improvement initiatives in manufacturing capacity and inventory optimisation. Manage supplier and customer relationships effectively. Essential Requirements Degree (or equivalent) in Business Management, Supply Chain, Engineering, or related field. Proven experience in production planning or supply chain management within manufacturing. Strong knowledge of factory planning methodologies and integrated ERP systems. Advanced Microsoft Excel (pivot tables, data analysis); experience with SAP is desirable. Skilled in demand forecasting software, reporting tools, and system integration. Strong leadership skills with experience managing a team. Excellent organisational, problem-solving, and negotiation skills. Experience in lean manufacturing and/or Six Sigma desirable. Flexible, dynamic, and comfortable with complex production routes. Strong communicator with ability to influence at all levels. Willingness to travel as required. Must be able to pass a company medical and drug/alcohol test. Benefits Private Health Insurance Life Insurance (4x salary) Pension (6% employer contribution) 25 days holiday (rising to 30 with service) + bank holidays Employee Assistance Programme Free parking & supportive working environment Working Hours Monday to Thursday: 8:00am – 4:30pm Friday: 8:00am – 3:30pm Day shift, 37.5 hours per week If you are a strategic, technically minded Planning Manager with the drive to improve processes and deliver results, we want to hear from you. Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions. ....Read more...
Group Junior HR Business Partner
Group Junior HR Business PartnerLocation: Wilmslow – Hybrid split of 4 days office, 1 day at homeSalary: CompetitiveThe Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We are really proud of our leading colleague engagement and retention rates. It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy. As we scale for further growth across the Citation Group, hopefully that’s where you come in.We are far from your average service provider – our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with Group functions to deliver the People Plan and their basic HR needs, as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed. It’s a true generalist position!• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity• Project work - we’re constantly growing and evolving, so there’ll be plenty to get stuck into• Stats – understanding our people numbers helps us perform better.• Rewards & remuneration – from helping develop our benefits to doing the admin and liaising with payroll you’ll be involved.• Support with embedding new acquisitions into the Citation Group• Admin – it needs to be done right, so we all have a part to play• Compliance / business protection – you know how the importance of this and will make it integral to the way we work.• Colleague engagement – Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores.• Internal Comms – As a team, we own the internal Comms – it’s the voice of our culture, a glue that helps bind us and has never been more important.• L&D – we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.The personWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation so you’ll need to demonstrate a wide range of influencing and communication skills. With high emotional intelligence and sound commercial acumen, people will want to come you, not just because of your expertise, but because you are great person to work with.• We’re always growing and changing so you’ll need to demonstrate how you positively embrace change personally and drive change successfully within your business.• Whilst it’s all about the people we’re not pink and fluffy, you’ll need to demonstrate your commercial edge too.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• You’ll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basics to complex issues.• You’re always learning and developing – you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues so you’ll show initiative and come up with new ideas on how we can do this.Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank holidays: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...