Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:£27,000Hybrid opportunity25 days holiday plus bank holidays Company pension....Read more...
The candidate will undertake a range of sales administrative duties and support the sales team in all activities, ensuring that the administrative processes required to fulfil customer orders are efficiently dealt with, whilst following all HS&E guidance.
In depth training will be provided in all sales areas.
Key Responsibilities:· Follow the AMDS Health & Safety policies and procedures reporting any safety issues or breaches of the rules.
· Assist with the collation of Test Certificates daily.
· Raise sales orders and pass onto production planning for allocation and planning.
· Work closely with designated sales executives supporting them in customer relationships and the recruitment of business.
· Engaging with new customers and contacts.
· Ensure that the administrative processes required to fulfil customer orders is organised and carried out efficiently i.e orders, reply to enquiries related to lead times and stocks whenever appropriate.
· Highlight to line manager any stock problems that arise.
· Check that all documentation / information received from the customer is clear, precise and acceptable in terms of quantity, size/gauge, specifications, price, delivery dates etc.
· Any other duties as required by the business.Training:Level 2 Customer Service PractitionerTraining Outcome:On successful completion of Year 1 (Customer Services L2) then a second year may be offered (Customer Services L3)Employer Description:ArcelorMittal Steel Service Centres Europe specialises in the processing of flat carbon steel to meet customer needs for product characteristics, shape, and dimensions. We offer a comprehensive range of steel grades and services.
Do you want to create and build tomorrow’s world?
The steel we work with every day is used all around you... Work with ArcelorMittal Steel Service Centres Europe and look at the world in a different way!Working Hours :35 hours per week
9.00 am – 5.00 pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Mechanical Manager - Facilities company - Edinburgh - Salary up to £55,000 CBW are recruiting for a Mechanical Manager to join a eam within a major healthcare estate. This is a full-time, permanent role working 37.5 hours per week. A competitive salary and excellent benefits package are offered. This key role involves leading the mechanical service delivery across a large, complex site. Systems include Ventilation (including LEVs and Fire Dampers), Air Conditioning, Refrigeration, Boilers, Generators, Water Systems, and others. As one of two Mechanical Managers, you will be responsible for ensuring building services are delivered safely, compliantly, and effectively, supporting the operational needs of a critical environment. Duties & Responsibilities Lead and manage planned and reactive maintenance across all mechanical systems in line with SLAs, KPIs, and compliance requirements. Ensure the health and safety of the mechanical team and service partners, delivering Toolbox Talks and regular updates. Act as the primary contact for mechanical escalations and technical issues. Develop strong working relationships with internal teams and external partners. Ensure statutory and regulatory compliance, including adherence to relevant technical standards such as SHTMs. Support HR functions including team development, performance management, and recruitment. Provide technical support on projects and contribute to lifecycle planning. Deliver management reporting based on performance data and service trends. Mentor and support the development of the Mechanical team, promoting best practices and a collaborative culture. Salary & Benefits Competitive salary and benefits 25 days annual leave (+ public holidays) Life cover at 2x salary Employee discount schemes Discounted gym memberships Cycle to work scheme Option to purchase additional holidays 2 CSR (corporate social responsibility) days per year Broad learning and development opportunities Attractive employee referral programme Access to employee support networks 24/7 Employee Assistance Programme and mental wellbeing app access To be considered: Served an apprenticeship in HVAC or equivalent qualification/experience Holds a relevant technical and management qualification Proven experience in a management or supervisory position Experience in healthcare or other critical environments preferred Held or can obtain Appointed Person status (Ventilation) Working knowledge of relevant standards, including SHTMs City & Guilds 2079 (F-Gas) certification is desirable Experience with Fire Damper Testing Membership of a professional body (e.g., IHEEM) Health and Safety qualifications such as IOSH Managing Safely, NEBOSH, CDM, or SMSTS Must be able to obtain and maintain Basic Disclosure Scotland clearance....Read more...
AA Euro Healthcare have partnered with a leading organisation to hire qualified and experienced Case Workers (relief) in Derry/L'DerryRequirements:
Third Level Qualification or equivalent in Social Care or a related discipline and/orA minimum of 2 years’ employment experience in a similar role (eg) homelessnessExperience of supporting individuals who present with challenging behaviourKnowledge of adults/children with complex needs.Up to date training certificates is a plus (HSE land certificatesFull clean B driving licenseMust be eligible to work in Northern IrelandNISCC registration desirable
Key Responsibilities
Have an understanding of what supports can be offered in homeless services to promote positive futuresHave knowledge/experience of working with needs assessment, key working and support planning for service usersHave a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessnessUnderstand the importance for Health and Safety standards in the delivery of services on a day to day basis.Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodiesKnowledge and willingness to work within the guidelines of our vision mission and values.
The above list is not exhaustive; additional areas of responsibility maybe added over time and flexibility to cover for other staff roles is required from time to time.All perspective candidates will be required to undergo access NI and provide two written referencesINDHC For a direct application , please click APPLY NOW....Read more...
The duties will include:
Dealing with enquiries face to face and by telephone from members of the public and internal / external agencies
Supporting the team with numerous tasks, at times involving highly sensitive and confidential information
Maintaining specific databases
Inputting and extracting data
Procurement functions
Undertaking document processing functions, and the preparation and production of documents in a professional style using a range of software packages
Use Microsoft Office packages e.g. Word, Excel and Powerpoint
General Administration Duties
Training:Business Administration Level 3 Apprenticeship Standard:
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.Employer Description:Hull City Councils Children's and Families Services are looking to appoint an apprentice to join their friendly team. They are looking for someone to assist with a range of Administration functions supporting the delivery of front-line Children's and Families Service.
Due to the sensitive nature of our work the desire to protect and safeguard vulnerable children and young people is desirable, the data protection of our clients and their information is essential.Working Hours :Monday - Friday, exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Good Interpersonal skills....Read more...
Be the initial face of the firm to welcome clients attending our office for appointments or attending to walk in enquiries
Answering the switch board and dealing with telephone enquiries
Supporting our general office with deeds, probate and Will enquiries and interrogating the firms database to establish which documents we hold
Incepting new clients
Performing identity checks and due diligence on companies and individuals
When clients attend at the office to execute documents, to witness those documents
Taking payments, either by card or by cheque, in person or over the telephone, giving a receipt to the client and informing the client manager that payment has been taken
Opening new file matters and archiving completed files
Post - identifying incoming unreferenced post and assisting in preparing outgoing post
If required - processing and sending urgent letters and emails.
Providing general support and working alongside our general office team
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Workplace delivery and a structured scheme of work
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Langley Wellington is a forward-thinking law firm acting for clients nationwide. We provide a comprehensive range of tailored legal solution for individuals, families and businesses. Our highly experienced lawyers are dedicated to making sure you have the right legal support making it easy for you to manage your legal affairs.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Responding to clients inquires via email /zendesk
Learn how to resolve basic customer issues and escalate more complex cases
Provide updates on order status and delivery timelines
Provide updates on backorders
Learn about handling refunds , returns and order modifications
Support booking and tracking of shipments through DPD, AGL POrtal, Yodel, Starlings , Kammac
Raising and tracking claims
Tracking tasks on Monday.com software(daily-weekly)
Collaborate with sales department and warehouse to develop methods for handling issues and reducing complaints
Collaborate with sales department and warehouse to develop methods for handling issues and reducing complaints
Ability to communicate and explain procedures and solutions to Clients
Training:
Customer Service Practitioner Level 2 Apprenticship Standard
All training will take place in the workplace
Training Outcome:
Upon successful completion of the apprenticeship, you’ll be offered a permanent role within our business administration team, with the potential for further career development, including supervisory and management positions
Employer Description:About CK Fulfilment / Silver Mushroom
CK Fulfilment is a dynamic and forward-thinking distribution and fulfilment business, committed to delivering high-quality services. We are passionate about fostering a high-performing workforce, and we make our hiring decisions based on experience and skills. At CK Fulfilment, we value your enthusiasm for learning, problem-solving, and contributing to our ongoing success.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
As an Office Administrator no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration.Training Outcome:Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
The main duties for this role include:
Production of Auto CAD drawings
Production of REVIT drawings
Undertake site surveys
Attend Design Team meetings
Attend Project meetings
Operate Engineering Design Systems
Production of computer models
Training:The successful candidates will be enrolled on the ‘Building Services Engineering’ course at the London South Bank University. The course will take place one day per week at the campus (with four days spent within the company office) and will earn the candidate a B.Eng (Hons) degree. Further information relating to the course can be found at https://www.lsbu.ac.uk/study/course-finder/beng-hons-building-services-engineeringTraining Outcome:Upon completion of the apprenticeship, you will be offered a 5 year working contract with ECS Consultants Limited as Mechanical and Electrical Design Engineer.Employer Description:Based in Cheadle since 1998, ECS Consultants Limited have built an unparalleled reputation for quality of service in the provision of innovative, workable, solutions with a strong emphasis on sustainable engineering. ECS have an enviable client base, working in all industry sectors and it is our approach to quality delivery which has underpinned our expansion.Working Hours :Four days per week in the ECS office with working hours Monday to Thursday 8.00am-5.00pm with 30 minute lunch and Friday, 8.30am - 3.00pm with 30 minute lunch. One day per week will be spent at University.Skills: Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
As a Apprentice Recruiter no day will ever be the same but your typical week will consist of the following:
Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants
Training:Recruiter Level 3 Apprenticeship Standard:
Teaching and learning the skills, knowledge and behaviours within Recruitment
Training Outcome:
Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support
Employer Description:At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,IT skills,Organisation skills,Problem solving skills....Read more...
An exciting opportunity has arisen for a Registered Manager with 2 years of experience to join a reputable organisation dedicated to supporting children and young people. This full-time role offers salary up to £67,000 for 40 hours per week and benefits
As a Registered Manager, you will be responsible for ensuring high standards of care and compliance with all regulations. This full-time role offers salary up to £67,000 and benefits for 40 hours per week.
You will be responsible for:
? Ensure compliance with company policies and regulatory standards.
? Uphold safeguarding and child protection procedures while fostering a transparent culture.
? Enhance staff knowledge of safeguarding and child protection practices.
? Provide strong leadership and effective people management.
? Optimise resource deployment for efficient service delivery.
? Manage financial performance, aiming to meet or exceed targets.
What we are looking for:
? Previously worked as a Registered Manager, Home Manager, Care Manager or in a similar role.
? At least 2 years' experience working in Childrens Homes within recent years, and 1 year of supervisory role.
? Understanding of relevant legislation and Ofsted regulations.
? Strong leadership and management skills.
? Ideally have Level 5 qualification in Health and Social Care or Leadership and Management.
? Enhanced DBS check.
Whats on offer:
? Casual dress
? Company pension
? Quarterly bonus
? 5 days plus bank holidays
? Employee discount
? Free parking
? Gym membership
? Maternity and Sick pay
? Profit sharing
? Referral programme
? Store discount
? Health & wellbeing programme
Apply now for this exceptional Registered Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may cont....Read more...
An exciting opportunity has arisen for a Deputy Home Manager to join a well-established home care services provider. This full-time role competitive salary and benefits.
As a Deputy Home Manager, you will be supporting the day-to-day operations of a children's residential home, ensuring high standards of care.
You will be responsible for:
? Supporting the Registered Manager and stepping in during their absence.
? Leading and supervising the care team to deliver safe and nurturing support.
? Undertaking direct work with young people as required.
? Managing safeguarding concerns and responding appropriately to complaints.
? Collaborating with external agencies and professionals to ensure positive outcomes.
? Monitoring service delivery in line with regulatory requirements and internal standards.
? Contributing to achieving and maintaining high Ofsted ratings.
What We Are Looking For:
? Previously worked as a Deputy Home Manager, Assistant Home Manager, Assistant Care Manager, Deputy Manager or in a similar role.
? At least 2 years' experience in a residential setting.
? Experience working as a supervisor in a Residential Childrens Care Setting.
? Hold Level 3 diploma in Residential Childcare or equivalent qualification.
? Working towards Level 5 Diploma in Leadership and Management in Health and Social Care.
What's on offer:
? Competitive Remuneration
? 28 Days holiday including Bank Holiday
? Enhanced contribution pension
? DBS application fee paid for
? Career progression
This is a fantastic opportunity for a Deputy Manager to lead a supportive and child-focused environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important y....Read more...
An exciting opportunity has arisen for a Registered Manager with 2 years' experience to join a well-established care services provider. This full-time role offers a starting salary of £50,000 for 40 hours work week and benefits.
As a Registered Manager, you will oversee all aspects of care delivery and drive growth within the service.
You will be responsible for:
? Leading daily operations across care provision, compliance, and business development.
? Identifying and pursuing new opportunities to expand services.
? Developing and motivating a high-performing team.
? Building strong relationships with clients, families, and external professionals.
? Overseeing rota planning and core HR activities.
? Upholding standards of person-centred care and ensuring excellent client satisfaction.
What we are looking for:
? Previously worked as a Registered Manager, Home Manager, Care Manager, General Manager or in a similar role.
? At least 5 years' experience working in a care sector.
? Level 5 NVQ in Leadership & Management or currently working towards it.
? Knowledge of CQC standards and compliance.
? Strong leadership and organisational skills.
? Valid UK driving licence.
? Right to work in the UK.
What's on offer:
? Competitive salary
? Company pension
? Free parking
? Paid training
This is a fantastic opportunity for a Registered Manager to lead a supportive and child-focused environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additio....Read more...
Are you a highly motivated individual to kick start your career in PR? Join a dynamic and innovative B2B PR consultancy, delivering campaigns to global clients and helping them to promote brand awareness and generate higher sales. PR Account Executive (Remote, up to £27k depending on experience) Here's what you'll be doing:Collaborate on client projects, ensuring delivery meets the agency's high standards.Oversee media lists and distribute press releasesFind press clippings and create PR reportsMaintain and develop relationships with the mediaExceptional and high-quality standards through editing and proof-readingAssist agency's social media activities and market positioningMaintain cohesion within the team through effective communicationsAbout you:Ambitious and entrepreneurialInterest in B2B PRStrong interpersonal skillsPR or journalism experience, office support or good experience with admin dutiesSecond language is a plus (either German, French, Italian or Spanish)Here are the benefits:27k depending on experienceUncapped quarterly bonus (after one year of service)New laptopCompany pension scheme20 days holidays increasing to 25 days after five yearsRegular company events including summer barbecue and Christmas lunchEarly finish (4pm) on your birthdayFlexible working hours and/or working from home arrangements availableWork Permission: You must have the right to work in the United Kingdom. Visa sponsorship is not available at the same time.....Read more...
Exciting opportunity for graduates! Join a leading technology company revolutionizing retail investment as a Business Operations Executive. You'll play a pivotal role in ensuring smooth and efficient functioning of the business operations, facilitating collaboration across teams and supporting the delivery of exceptional service to the clients. Business Operations Coordinator (based in Elstree, Salary: £25K - £30k) Here's what you'll be doing:Coordinating and facilitating communication between various departments to ensure alignment with business objectives.Assisting in the planning and execution of marketing initiatives and campaigns to promote our platform and services.Supporting the webinar hosting activities, including content creation, scheduling, and participant engagement.Conducting research and analysis to identify opportunities for process improvement and optimization.Assisting with account management tasks, including client communication and relationship management.Providing administrative support to senior management as needed.Here are the skills you'll need:Strong organizational and multitasking abilities, with exceptional attention to detail.Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.Proficiency in Microsoft Office Suite and other relevant software applications.Analytical mindset with the ability to gather and interpret data to drive decision-making.Here are the benefits of this job:Competitive salary of £25k - £30k upwardsOpportunities for professional development and career advancement within a growing company.Exposure to the dynamic world of retail investment and financial services.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
Graduate Account Manager Bridging Educational Futures in Cheshunt, Hertfordshire Salary: £25,000 - £28,000 + Bonus Are you a dynamic graduate ready to make a meaningful impact in the education sector? The Opportunity Hub UK is seeking a dedicated Graduate Account Manager to join a forward-thinking education organisation committed to reducing inequality in education. Company overview This established education provider is on a mission to close the inequality gap by delivering inclusive educational services across the UK. Based in Cheshunt, Hertfordshire, this agile team works directly with Local Authorities to provide exceptional educational support for children in schools. As a Graduate Account Manager, you'll be at the heart of their operations, ensuring seamless service delivery while building strong relationships with stakeholders. Job overview The Graduate Account Manager role offers an exciting opportunity to develop your career in a purpose-driven environment. You'll be responsible for managing educational accounts, working with various stakeholders including schools, tutors, and local authorities. The successful Graduate Account Manager will balance relationship building with analytical skills to ensure educational services are delivered to the highest standard. Here's what you'll be doing:Creating compelling proposals for new accounts and supporting bid writers in business developmentBuilding and maintaining relationships with all account stakeholdersManaging enquiries from schools, tutors, and parents for assigned accountsPreparing detailed reports and communicating essential informationLeading meetings with account contacts and ensuring KPIs are consistently metManaging account budgets and funding allocation Evaluating and monitoring progress across all accountsDeveloping and updating process documentation Recruiting, onboarding, and supporting tutorsConducting tutor assessments and providing constructive feedbackSourcing and allocating appropriate tutors to contractsSupporting tutors with lesson planning and communicationHere are the skills you'll need:Excellent interpersonal, time management, and communication abilitiesCollaborative approach and engagement skillsCommitment to confidentiality and data protectionUnderstanding of GDPR, safeguarding, Equality and Diversity, and PREVENT policiesStrong business acumen with analytical and statistical capabilitiesProfessional business writing skillsAbility to manage multiple priorities effectivelyKnowledge of curriculum and educational frameworksUnderstanding of Special Educational NeedsIdeally 2+ years of account or relationship management experience (although graduate applications are welcome) Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary package for Graduate Account Manager positionsOpportunity to make a genuine difference in educational outcomesWorking with a best in class team of education professionalsCareer development in a growing sectorValuable experience working directly with Local AuthoritiesChance to develop both commercial and educational expertisePursuing a career as a Graduate Account Manager in the education sector offers significant rewards beyond just professional development. You'll be contributing to reducing educational inequality while gaining invaluable experience across account management, stakeholder relations, and educational delivery. This Graduate Account Manager role provides an excellent foundation for a meaningful career pathway in either commercial education or the broader public sector education space.....Read more...
We’re recruiting for an enthusiastic and organised Hire Desk Controller. This is an exciting opportunity to join a thriving, well respected brand, playing a pivotal role in ensuring smooth operations and delivering outstanding customer service.
Overview of role: The Hire Desk Controller will be the first point of contact for all hire enquiries, managing incoming calls and emails, providing quotations, machine specifications and technical information. You will be responsible for converting enquiries into confirmed hires, coordinating availability with the service team, and supporting the sales team with customer requirements.
The role includes managing transport logistics for deliveries, collections, and demonstrations, maintaining accurate records, and raising hire contracts and off-hire requests.
You’ll allocate jobs to drivers and maintain clear communication throughout the day to ensure timely deliveries. This role also involves processing payments via WorldPay, handling pro forma invoices, and providing exceptional service to new and existing customers.
Main responsibilities for the Hire Desk Controller
Respond to customer enquiries, providing accurate information, pricing, and product guidance to secure hires
Support the sales team by keeping them informed of updates, and opportunities
Manage and resolve delivery and collection issues promptly
Maintain consistent communication with drivers and coordinate schedules
Work closely with the service department to align machine availability with demand
Manage off-hire processes and ensure clear communication with customers
Meet agreed KPIs and maintain high service standards at all times
Handle incoming queries professionally via phone and email
Actively participate in team meetings and contribute ideas for improvements
Escalate potential issues to management in a timely manner
Monitor credit control risks by ensuring attention to detail and accurate record keeping
Skills, experience and Attributes required
Proven ability to multitask in a fast-paced environment while staying calm and in control
Strong attention to detail, accuracy matters, especially with time-sensitive logistics
Scheduling or coordination experience is highly desirable but not essential
Confident learning and using systems quickly
Excellent communication and organisational skills
A natural problem solver who can think on their feet and resolve issues
Down-to-earth, confident, able to take ownership and make decisions
What’s in it for You?
Join a company that values its people and offers fantastic benefits, including:
A salary of £27,500 salary plus quarterly team bonus and annual bonus
8:30 – 5pm Monday to Thursday 4:30 finish Fridays
Site based 5 days per week
26 days of holiday plus bank holidays
Pension, life assurance, and staff discounts
Career development opportunities
....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
A fantastic new job opportunity has arisen for a committed RNLD - Acute/Addiction Services to work in an exceptional psychiatric hospital based in the Bromley, Kent area. You will be working for one of UK’s leading healthcare providers
One of the leading private hospitals treating addictions and general psychiatric conditions, as well as having an accredited eating disorder service
**To be considered for this position you must be qualified as a Registered Learning Disabilities Nurse with a current active NMC Pin**
As a Nurse your key responsibilities include:
Deliver high quality, safe nursing care, ensuring consistently high standards of practice and clinical excellence which comply with the Nursing and Midwifery (NMC) Code
Co-ordinating the care given by colleagues, leading the delivery of a comprehensive Patient/Service user
Nursing assessment, planning, implementation and evaluation of person centered care in a collaborative way, of both their mental and physical healthcare needs
Maintaining the patients/service user’s rights; supervising junior staff and students
Working collaboratively with the MDT and maintaining a safe and therapeutic working environment and accurate records
The following skills and experience would be preferred and beneficial for the role:
6 months post qualifying experience
Relevant clinical experience
Demonstrates a positive attitude and commitment to change, improvement and quality
Ability to develop and use flexible and innovative approaches to ensure good practice
Excellent verbal, interpersonal and written communication skills
The successful Nurse will receive an excellent salary of £33,176 - £35,596.08 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
Free on-site parking
Supplemented meals
25 days annual leave plus bank holidays
Birthday Holiday - Your Birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcare
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonuses
Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply)
Fully funded DBS
Fully funded NMC registration
Return to Practice support
Mentorship experience
CPD top up
Management and Leadership development opportunities
Reference ID: 6787
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a committed Registered Mental Health Nurse - Eating Disorder Unit to work in an exceptional mental health hospital based in the Bromley, Kent area. You will be working for one of UK’s leading healthcare providers
One of the leading private hospitals treating addictions and general psychiatric conditions, as well as having an accredited eating disorder service
**To be considered for this position you must be qualified as a Registered Mental Health Nurse with a current active NMC Pin**
As a Nurse your key duties include:
Deliver high quality, safe nursing care, ensuring consistently high standards of practice and clinical excellence which comply with the Nursing and Midwifery (NMC) Code
Leading the delivery of a comprehensive Patient/Service user nursing assessment, planning, implementation and evaluation of person centred care in a collaborative way, of both their mental and physical healthcare needs
Maintaining the patients/service users rights
Supervising junior staff and students
Working collaboratively with the MDT and maintaining a safe and therapeutic working environment and accurate records
The following skills and experience would be preferred and beneficial for the role:
Minimum of 6 months post qualifying experience
Experience in eating disorders
Relevant clinical experience
Demonstrates a positive attitude and commitment to change, improvement and quality
Ability to develop and use flexible and innovative approaches to ensure good practise
Excellent verbal, interpersonal and written communication skills
The successful Nurse will receive an excellent salary of £33,176 - £35,596 per annum DOE. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
**£5,000 Welcome Bonus**
Free on-site parking
Free meals on duty
25 days annual leave plus bank holidays
Birthday Holiday - Your Birthday as an extra day’s annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smart phones) and private healthcare
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply)
Fully funded DBS
Fully funded NMC registration
Return to Practice support
Mentorship experience
CPD top up
Management and Leadership development opportunities
Reference ID: 6860
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Clinical Lead Nurse to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers
This care home specialises in a range of care services, including: residential care, respite care, dementia care and convalescence care
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Clinical Lead your key responsibilities include:
Work as part of a team to provide high quality nursing care to residents
Carry out all relevant forms of care in conjunction with other nurse practitioners
Ensure that care services are consistently provided to a high-quality standard
Ensure the personal care needs of residents are met while respecting the dignity of the individual and promoting independence
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals and will report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
A proven track record of leading a nursing team in the delivery of person-centred care/including planning/implementing and evaluating
Experience of delivering quality clinical and person-first assessments
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home
Confidence to communicate and maintain excellent working relationships with all levels of colleagues/internal as well as external professionals/families and visitors
The successful Clinical Lead will receive an excellent salary of £52,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4347
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a dedicated Clinical Lead Nurse to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers
This care home specialises in a range of care services, including: residential care, respite care, dementia care and convalescence care
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Clinical Lead your key responsibilities include:
Work as part of a team to provide high quality nursing care to residents
Carry out all relevant forms of care in conjunction with other nurse practitioners
Ensure that care services are consistently provided to a high-quality standard
Ensure the personal care needs of residents are met while respecting the dignity of the individual and promoting independence
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals and will report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
A proven track record of leading a nursing team in the delivery of person-centred care/including planning/implementing and evaluating
Experience of delivering quality clinical and person-first assessments
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home
Confidence to communicate and maintain excellent working relationships with all levels of colleagues/internal as well as external professionals/families and visitors
The successful Clinical Lead will receive an excellent salary of £52,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4347
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Clinical Lead Nurse to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers
This care home specialises in a range of care services, including: residential care, respite care, dementia care and convalescence care
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Clinical Lead your key responsibilities include:
Work as part of a team to provide high quality nursing care to residents
Carry out all relevant forms of care in conjunction with other nurse practitioners
Ensure that care services are consistently provided to a high-quality standard
Ensure the personal care needs of residents are met while respecting the dignity of the individual and promoting independence
Accurately assess the needs of residents and identify priorities of care
Administer all medication and treatments within the NMC guidelines and company medication policy
Ensure that residents care plans are completed and maintained in conjunction with residents, relatives and other health care professionals and will report any ill-health amongst residents and make request for GP/professional visit where necessary
The following skills and experience would be preferred and beneficial for the role:
A proven track record of leading a nursing team in the delivery of person-centred care/including planning/implementing and evaluating
Experience of delivering quality clinical and person-first assessments
The ability to engage with the service users to understand their needs in order to provide an excellent service of person centred care
Good working knowledge of CQC standards
Promote ownership of care programs by fully involving service users and their families in developing/ agreeing and evaluating care programs within the home
Confidence to communicate and maintain excellent working relationships with all levels of colleagues/internal as well as external professionals/families and visitors
The successful Clinical Lead will receive an excellent salary of £52,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
Pension scheme
Comprehensive induction and paid training programme with career prospects
Enhanced rates for bank holidays
Recognition schemes (Employee of the Month and Company Care Awards)
Paid breaks
Refer a friend scheme
Costs for an enhanced DBS
Rewards for years of service
Uniform provided
Reference ID: 4347
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Teamwork:
Observe the Engineers at work to learn about the mechanical workings of access platforms
Carry out day-to-day maintenance and repairs to Horizon’s access platforms as instructed by the relevant team members or supervisors
Work closely with all members of the team to ensure an efficient and professional service
Communicate effectively with colleagues to keep them updated on job progress
Work flexibly, helping with reasonable ad-hoc duties as required to support the efficient and effective running of the Service department
Positivity:
Demonstrate the Company Values in everything you do
Respect all colleagues and customers, be polite and courteous at all times
Ownership:
Carry out a range of urgent and minor repairs to Horizon’s access platforms
Carry out routine maintenance and cleaning, ensuring all repair work is recorded
Ensure all communal areas within the facility are kept clean and tidy
Carry out garden and landscape maintenance
Keep all yard areas well-swept and free of debris
Wash machines to Horizon standard, in readiness for pre-delivery inspections (PDIs)
Support the PDI team with carrying out machine inspections (once fully trained to do so), providing additional PDI resources during peak times
Disassemble and re-build machines, ahead of and following in-house refurbishment
Support machine servicing by changing fuel and oil proactively
Support the productive use of the battery regeneration bay to ensure consistent throughput
Work to detailed instructions to carry out repairs under close supervision
Consistently update own technical knowledge
Ensure that company tools, equipment and consumables are kept safe, clean, serviceable, accounted for and returned to their designated location
Safety:
Consider the risks to yourself and others before acting
Ensure compliance with company procedures in all areas of your work
Training:Attend college one day per week over two years alongside on-site assessor visits. Training Outcome:Progression onto L3 Engineering Apprenticeship.Employer Description:At Horizon Platforms we are proud to be a leading provider of Rental Solutions, Powered Access equipment sales and training. Our customers work indoors at height, and require a fast, flexible, and safe service solution. Established in 2008, Horizon has a passion for providing outstanding customer service and plans to significantly grow the business. We genuinely value our people, so much so that in 2021 we took the decision to transition to employee ownership. So today, Horizon doesn't just have employees, it has co-owners! We are a down-to-earth organisation with an unwavering commitment towards being able to “Just Say Yes” to our customers’ requests.Working Hours :Monday -Friday, times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Linking Humans is seeking on behalf of our client, a ServiceNow Elite Partner in UAE/South Africa for a strategic and dynamic Resource & Development Manager to lead workforce planning, resource sourcing, onboarding, and technical talent development within our Application Managed Services (AMS) function. This role is key to ensuring we have the right people, with the right skills, at the right time—while also providing senior technical oversight and mentorship across projects.Key Responsibilities:
Resource Planning & Forecasting:Work with cross-functional teams to track resource capacity, anticipate demand, and plan upskilling initiatives.
Sales Pipeline Alignment:Forecast and align resource needs with the project pipeline to ensure readiness for upcoming engagements.
Vendor & Contractor Management:Source and manage external contractors when internal resources are limited. Ensure compliance with technical and service standards.
Recruitment & Onboarding:Oversee the full recruitment lifecycle—from job advertising and interviewing to onboarding and integration.
Talent Development:Drive training plans, career development, and performance growth for technical staff in partnership with People & Culture.
Project & AMS Coordination:Manage onboarding/offboarding processes aligned with project scopes and delivery frameworks. Capture lessons learned for continuous improvement.
Senior Technical Oversight:Provide architectural support and mentorship across AMS to uphold delivery excellence.
Graduate Programme Leadership:Design and manage our technical graduate programme, including training, rotations, and progress evaluations.
Why Apply?
Relocation to the UAE with full support
Attractive tax-free salary and comprehensive benefits package
Rare opportunity to shape a growing technical capability in a dynamic, high-impact role
Be part of an innovative and collaborative environment with a clear career growth pathway
Influence talent strategy and technical delivery at a regional level
What You’ll Need:
Experience in resource management or technical talent acquisition, ideally within a ServiceNow environment
Strong understanding of ServiceNow roles and implementation best practices
Skilled in cross-functional coordination, stakeholder engagement, and vendor management
CSA certification required; ITIL, Agile, or additional ServiceNow certifications are a plus
Apply now!....Read more...
