Safeguarding children, young people and vulnerable adults
Hardenhuish School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Job Purpose
To assist in servicing and maintaining the ICT systems and equipment, to help perform equipment upgrades, to assist the rest of the ICT Support team, and to help staff and pupils with ICT problems.
Responsible to ICT Support Manager and Business Manager who has overall responsibility for all support staff.
Responsible for Helping to install and maintain ICT equipment and providing ICT technical support to staff, pupils, governors and parents.
Recording and prioritising incidents and requests raised via email or phone call; directing tickets to the most appropriate member of ICT support staff to ensure that they receive a timely response and resolution.
Contacts
The post holder will work closely with the ICT support team and will have day to day contact with staff and pupils across the campus.
Tasks
Respond to and prioritise ICT queries from staff and students and record information about tasks completed.
Produce and maintain ICT service records, user guides and other relevant documentation.
Support staff, students, governors and parents in using software to enable them to work effectively and efficiently.
Administer on-premises and cloud user accounts and groups including creation of basic scripts to automate processes.
Complete basic administrative functions for the ICT Support team.
Follow appropriate procedures to manage and troubleshoot remote desktop infrastructure.
Troubleshoot and make basic changes to the school’s IP telephony system.
Maintain an accurate record of inventories for all software and hardware.
Evaluate, package, install, configure, maintain and troubleshoot ICT software including firmware patches.
Install, maintain and repair ICT hardware.
Liaise with third parties to access hardware and software support and maintenance.
Assist with the installation of network upgrades, including cabling.
Apply sound knowledge of, and exemplify best practice in, cybersecurity to mitigate threats to the school's network and data.
Configure and troubleshoot network equipment including implementing and allocating VLANs and trunks on network switches.
Operate, troubleshoot, and configure the school’s IP CCTV cameras, applying sound knowledge of data protection policies.
Maintain, upgrade and operate the school sound and lighting systems.
Provide lighting and sound service for events e.g. school productions and open evenings.
Develop skills and knowledge via training from other team members in order to better support the school and be effective within this technical role.
Contribute to the ICT team’s departmental plans.
Take an important role in ensuring the safeguarding of all pupils and students including by applying safeguarding procedures to alerts from ICT monitoring systems.
Support students with special educational needs in setting up personal devices within school software.
Training:Information Communication Technician Level 3 Apprenticeship standard.Training Outcome:There is the potential to become a full ICT Technician at the school, or assistance in applying for suitable roles elsewhere.Employer Description:Hardenhuish is an 11-18 co-educational comprehensive school set in the magnificent parkland of the former Hardenhuish Manor and Chippenham Grammar School. We enjoy and enviable reputation locally and nationally as a high performing academy. The school is an active user of new technologies and are continually exploring ways to incorporate ICT into lessons in a meaningful way.Working Hours :Monday - Thursday, 8.00am - 4.00pm.
Friday, 8.00am - 3.30pm.
30 minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Respect for confidentiality,Flexible....Read more...
Be responsible for a small number of children in your key room as their key person, ensuring their care and with support from qualified staff ensure their learning and development
Ensure the children in your key group meet the leaning objectives according to the Early Years Foundation stage by planning for and observing their development with support from the qualified members of staff
Create individual learning journeys to record and evaluate your key groups leaning and development and progress
Gain a full understanding of the Early Years Foundation Stage
Provide an interesting, fun, age-appropriate learning environment with a variety of activities that stimulate the children’s learning in you care
Ensure the children are given the opportunity to have activities outdoors and visit the local park and sites that the local area has to offer, ensuring that these experiences have a learning purpose
Ensure you work in partnership with the nursery Special
Educational Needs and Disability Co-ordinator to support key children’s learning and development as required
Make and maintain learning materials and resources
Gain a full understanding of the five outcomes for children from “Every Child Matters” change for children 2004
Ensure the setting remains free from discrimination
Record key information regarding the child’s daily routine following the nursery systems that have been put in place
Feedback the children’s routine to parents on a daily basis, creating continuous partnerships with parents
To have a full understanding to the settings policies and procedures and ensure they are implemented
Ensure all children are continuously stimulated and a range of activities are provided for all the children ensuring that they reach their full potential
Ensure all children in the setting are happy
Ensure you are a good role model to the children
To share in the responsibility for safeguarding and promoting the welfare of all children in the nursery
Report any signs of illness, neglect, non-accidental injury, abuse
Assist in the daily domestic duties of the nursery, including ensuring the nursery is kept safe, secure and clean at all times
Assist children with feeding, clothing, brushing their teeth and toileting as required, encouraging independence throughout
Ensure children wash their hands before and after meals and toileting
Keep children clean and clothes presentable throughout the day
Ensure hygienic standards are maintained
Give first aid as required
Ensure the health and safety requirements are maintained
Respect confidentiality at all times
Respect the property of the nursery
Ensure the high standards of the nursery are met at all times
To be involved in out of work hour activities including staff meetings, training and any other activities as directed by the above people that you are responsible to
Communicate regularly with the people that you are responsible to
Any other duties appropriate to the post as directed by the above people that you are responsible to
Training:
Early Years Educator Level 3 Apprenticeship Standard
End Point Assessment
Off the job training
Functional skills in English and maths if required
Training will include paediatric first aid qualification
Training Outcome:Full-time position available upon completion of the apprenticeship.Employer Description:Small Talk Nurseries is a privately owned Ofsted registered day nursery committed to provide the highest quality day care and Early Year’s education for babies from 6 weeks to children aged 5 years. Small Talk Nurseries has 6 nurseries across the Midlands.Working Hours :Monday - Friday, between 7.30am - 6.00pm (agreed in advance on a rota basis). Exact shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Patience,Physical fitness....Read more...
Daily tasks involved but are not limited to :
Be a Key Person: Care for a small group of children, supporting their daily needs such as nappy changes, toilet training, and wellbeing. Plan engaging activities, write observations with Tapestry (our online portal), and set next steps in line with the Early Years Foundation Stage (EYFS) to help each child reach their goals.
Be a Valued Team Member: Work as part of our friendly, supportive team by asking questions, sharing ideas, and learning from others. You’ll be fully supported with regular meetings, supervisions, peer observations, and appraisals while completing your college course.
Get Involved in Fundraising: As a charity preschool, we love involving our team in community events and fundraising activities. You’ll have opportunities to help with bingo nights, raffles, Christmas fairs, harvest auctions, teddy bear zip wires, and more!
Stay Up to Date and Safe: Keep current with all relevant training and policies. Including Safeguarding, Ofsted requirements, First Aid, policies and procedures, and risk assessments, ensuring a safe and high-quality environment for every child.
Be Yourself and Shine: Bring your enthusiasm, creativity, and caring nature to our dedicated team. We value individuality and positivity. Together, we make Lanivet & District Under Fives a truly special place to learn, work, and grow.
Training:A qualification that proves the minimum of knowledge and skills to work with children from birth to 5 years. To cover a range of topics for example child development, health and safety, safeguarding, and supporting play and education.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:You would achieve the qualification to move forward and progress to a bigger setting or if available there is potential of a full-time position upon successful completion of the apprenticeship. Employer Description:Lanivet & District Under Fives is a friendly, community-based charity preschool located in the heart of Lanivet village. We provide quality early years education and care for children aged 2 to 4 years, offering a nurturing environment where every child can grow, explore, and thrive. Being a charitable organisation can be both challenging and incredibly rewarding, especially within the early years sector. What truly sets us apart is our strong sense of community connection and family feel. Recently, we welcomed our first volunteer, a local retired resident who has taken on the much-loved “grandma role” within our setting. The children absolutely adore her—she brings warmth, patience, and a sense of generational learning that many children may not experience within their own families. Watching them interact, share stories, and learn from one another has been a wonderful addition to our preschool community. We proudly moved into our purpose-built preschool on the 30th of August. Our grand welcome day marked a new chapter for Lanivet & District Under Fives into our “forever home.”
We are a small, dedicated team of five, all of whom began their journeys as apprentices and have grown into their professional roles within our setting. Now that we have the space to expand, from accommodating 21 children to 29, we’re excited to welcome a new team member to join us.Working Hours :Monday - Friday 8:30am-3:30pm term time only. This includes one day at college.
Evening fundraising bingo is held six times a year. Various other fundraisers are held throughout the year, and an expectation to help when you can.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Client Relationship Manager (Hypercare Specialist)Location: Hybrid – 2 days in Wilmslow, 3 days from homeSalary: £25k + £8k per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are anything but ordinary. Clients stay with us because we pair sharp expertise with a genuine human touch and a strong sense of commercial awareness, creating relationships that feel both professional and personal.
Our colleagues bring their character as much as their capability, making our workplace and client interactions lively, memorable and refreshingly real.
The role: • Manage a fixed portfolio of clients, maintaining regular and effective communication, updating notes and contracts, and ensuring each client feels well supported.• Carry out welcome calls for new clients within your designated area as soon as possible to establish early rapport.• Take ownership of all affinity renewals and provide strong support to the partnerships team to help sustain healthy long-term relationships.• Investigate and resolve complaints or concerns raised through any channel, whether internal, external, online or social media, ensuring each issue is handled swiftly and fairly.• Identify the root cause of client issues, use available tools and insights to reach appropriate resolutions, and maintain clear records of outcomes.• Look for opportunities to enhance the client experience and pursue your own development through continuous improvement.• Gather and interpret data on specific client sectors or cohorts to highlight adoption trends and recommend improvements or new engagement ideas.• offering flexible support to ensure consistently positive client experience.• Assist the team and other departments with additional tasks or projects whenever needed.
About you:• Ability to manage time and workload effectively• Working knowledge of Microsoft Office suite, Salesforce and other internal systems and tools• Advanced written & verbal communication skills• Strong organisation, planning and decision-making skills• Ability to work in a fast-paced environment and meet deadlines• Help evolve systems and processes to improve operational efficiency and effectiveness, demonstrating progress against measurable goals.• Contribute to a positive, energising team culture and work closely with colleagues to deliver shared objectives.• Remain adaptable, as responsibilities may evolve in line with the dynamic needs of the business.
Here’s a taste of the perks we roll out for our extraordinary team members:
• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online!....Read more...
