As an Admin Apprentice, you'll work alongside our operational and admin teams to support daily business functions, including:
Handling phone / email enquiries—greeting internal & external customers professionally
Inputting, updating and maintaining records in CRM or stock systems
Raising purchase or hire orders, logging documentation
Generating routine management and performance reports
Supporting invoicing, timesheets or basic bookkeeping
Filing, scanning and keeping admin systems organised
Learning compliance, data protection, and standard processes
Training:Business Administrator standard level 3.
All training will take place in the workplace.Training Outcome:Potential full-time position upon completion of the apprenticeship.Employer Description:The Thompson Group has its roots in industrial power tool sales, after sales, servicing and support, and is built upon many years of experience. The original organisation “Thompson Power Tool Services” was established by members of the Thompson family including patriarch John Thompson. John has amassed 40 years of knowledge and experience across a broad range of sectors, including his early years with Thor Tools. By simply raising the customer service bar and keeping to promised schedules, the company very quickly gained an enviable reputation amongst its peers. The group in now fully certified to ISO9001, 45001 and 14001 standards.Working Hours :Between 8am – 4.30pm – Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
Workday Systems Administrator
London (4 days per week onsite / 1 day WFH)
£65,000 - £75,000 PA DOE
A well-established, rapidly expanding organisation (8–10 acquisitions likely to complete this year alone), undergoing a major HR systems transformation is seeking an experienced Workday Functional Consultant / Systems Admin.
It is a critical position within the company’s digital transformation and M&A strategy, focusing on the ongoing optimisation and development of Workday.
This contract offers the opportunity to play a key role in configuring modules, workflows, business processes, reports, integrations as well as onboarding multiple newly acquired businesses onto the Workday platform.
Key Responsibilities:
• Lead the day-to-day administration, optimisation and continuous improvement of Workday
• Configure Workday templates, modules, business processes, reports and workflow
• Support M&A activities through the onboarding of new groups of employees into Workday
• Requirements Gathering and Analysis, collaborating with stakeholders to understand business needs and translate the into functional specifications.
• Collaborate closely with HR and IT stakeholders to define requirements and deliver appropriate solutions
• Ensure data accuracy and integrity across systems and integrations (e.g. Payroll, ERP)
• Provide training and support to HR end users and stakeholders
• Maintain strong vendor relationships and oversee third-party integrations
• Ensure compliance with data governance and security standards
Requirements:
• Proven experience as a Workday Consultant or Sys Admin
• Deep understanding of Workday configuration (including templates, workflows and reporting)
• Ideally experience supporting Workday in environments involving M&A requiring onboarding of new businesses
• Solid grasp of HR processes and how they map to systems
• Excellent stakeholder engagement, communication and problem-solving skills
• Ability to work independently and strategically within an extremely fast-paced environment....Read more...
We are looking for a Dispatcher to support our operations team in the oil and gas sector. You will work closely with Resource Coordinators to help schedule jobs, track equipment, manage logistics, and handle administrative tasks related to field operations.
Key Responsibilities
Track job schedules in planning systems (e.g., iDistrict, JMP, FDP)
Support equipment mobilization and logistics coordination
Enter data and send notifications in business systems
Manage import and export documentation
Maintain permits, insurance, and compliance paperwork
Assist with asset tracking, disposal, and acquisition
Help onboard new equipment, including basic lifting duties
Requirements
Experience in admin or operations support
Strong coordination, communication, and data entry skills
Familiarity with logistics, asset tracking, or planning systems
Willingness to assist with hands-on equipment tasks....Read more...
Tudor Employment Agency are currently recruiting for a Transport Administrator for our client based in Cannock.This is a great opportunity for someone with basic admin experience and some understanding of finance and transport operations.Salary: £12.21phrDuties of a Transport Administrator:
Inputting transport data accurately into internal systemsAssisting with scheduling and tracking deliveriesCommunicating with drivers and customers regarding delivery timesChecking delivery paperwork and updating recordsSupporting with invoice processing and basic finance adminFiling, scanning and general office duties
In order to be considered for the role of Transport Administrator:
Some knowledge or experience in transport and logistics (preferred)Basic finance/admin experience (e.g. working with invoices or spreadsheets)Good attention to detail and accuracyConfident using Microsoft Office, especially ExcelAble to work independently and as part of a teamGood communication and organisational skills
Hours of Work: Monday to Friday 9am – 3pmThis is a temp-to-perm opportunity with great potential for the right candidate.In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk quoting Ref TEAAPCTRA/29Applicants can also register online by clicking the link - https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
The Opportunity Hub UK is seeking a skilled and organised Admin Assistant to join a thriving and dynamic company. As the Admin Assistant, you'll be the backbone of the team, ensuring smooth operations and efficient communication. You'll handle a diverse range of tasks with a smile, from managing calendars and crafting presentations to assisting with projects and keeping the office well-equipped. Here's what you'll be doing:Communication Ace: Be the friendly voice answering calls, responding to emails, and directing inquiries to the right people. Schedule appointments, draft correspondence, and maintain accurate contact lists to keep information flowing seamlessly.Master of Organisation: Keep the office running smoothly by managing filing systems, ordering supplies, and preparing travel arrangements. Assist with meetings by taking minutes and distributing agendas.Project Powerhouse: Lend a hand with assigned projects, offering research, data analysis, and administrative support. Create presentations and reports as needed, ensuring deadlines are met with precision.Here are the skills you'll need:1 year of experience as an Admin Assistant or similar role.Strong organisational and time management skills – juggling tasks is your superpower!Excellent written and verbal communication – clarity and conciseness are key.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) – these are your essential tools.Ability to work independently and collaboratively – you're a team player with initiative.Detail-oriented with a keen eye for accuracy – mistakes become your kryptonite.Positive attitude and a can-do spirit – thriving in a fast-paced environment is your motto. Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. The Admin Assistant role offers diverse career paths and opens doors to numerous industries. You'll develop transferable skills, build strong working relationships, and gain valuable insights into different business operations. So, if you're looking for a dynamic and rewarding career where you can make a difference, this role might be your perfect fit!....Read more...
This is an extremely varied role, where there will be basic administrative duties – but also the opportunity to learn transferable skills, like supply chain management, which are applicable to a huge number of industries.
Duties will include, but will not be limited to:
Processing customer orders, producing quotations and handling general order enquiries
Placing purchase orders, chasing orders and assisting in managing supply chains
Call handling and client enquiries
General office administration support
Production of email, social media and communications throughout company structure
Support to compile reports and production data
Meeting admin support
Filing electronically and paper formats
Use of word, excel and other company database packages – full training will be provided for this. Full training and support will be provided
Training:
The Apprentice will work towards their Apprenticeship Standard in Level 3 Business Admin.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a monthly Release programme, which means you will attend Lincoln College once a month, term-time only. This will fall within your contracted working hours.
Training Outcome:Office Management and Administration, Buying and Supply Chain Management, Production Controller/Planning (from experience with MRP systems).Employer Description:Coolair Logan has two very different, yet complementary, areas of the business. We provide specialist engineering and metal fabrication solutions which in turn allows us to offer rapid prototyping and in-house manufacturing of Land Rover, commercial vehicle and rail industry heating, ventilation and air conditioning (HVAC) systems. To support these primary aims we need a skilled and efficient administrative team to ensure the business runs smoothly, and our customer service is exemplary.Working Hours :Monday to Friday, 9.00am - 5.00pm, with one hour for lunch (7hrs/day). One day would be for off-site training – 6 hours plus 1hr lunch (7hrs).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duties will include, but not limited to:
Maintaining and assisting with sales and purchase ledger
Issuing customer statements & monitoring credit control
Monitoring of accounts' generic email account
Preparing debtors & creditors reports
Checking and processing staff expenses
Working with our friendly admin team to keep our office efficient and organised
Training Outcome:Yes – a full-time position will be available.
Salary will be based upon ability and reviewed upon completion of the course.Employer Description:Newman Refrigeration Ltd are a long-established refrigeration company built on reputation, specialising in the design consultancy, installation, service and maintenance of refrigeration, and air conditioning systems.Working Hours :Monday – Friday, between 8:30am – 5pm.Skills: Committed,Reliable,Focused,Eager to Learn....Read more...
Prepare PPE boxes and new service user folders
Set up our learning centre for carers’ training sessions
Use rostering systems and Microsoft Office tools (including Power Apps)
Answer incoming calls and direct queries appropriately
Support general office tasks and assist the admin team
Training:Training Location: Primarily on-site at Walnut Care’s office in SpilsbyOccasional in-person sessions at Boston College, Skirbeck Rd, Boston PE21 6JF (transport support may be available).
Training Frequency: One day per week dedicated to off-the-job trainingAdditional support and assessments provided regularly by the college’s apprenticeship team.Training Outcome:After completing the apprenticeship, the successful candidate will be offered a permanent role within Walnut Care’s admin team. There are opportunities to specialise in areas such as learning & development support, payroll, accounts, or care coordination.Employer Description:Walnut Care is a family-led domiciliary care agency that has been supporting the people of Lincolnshire since 2003. We pride ourselves on our warm, inclusive culture and our commitment to high-quality care.
As part of our growing team, you’ll be joining a supportive office environment that plays a vital role in helping our carers deliver exceptional service in the community.
Our dedicated Learning and Development Hub, now in its third year, is a key part of our commitment to staff growth. As an apprentice, you’ll be part of a forward-thinking organisation that values learning, teamwork, and a touch of fun—especially from Pearl the dog, our resident morale booster.Working Hours :Walnut Care operates between 7am and 10pm, 7 days a week.
The apprentice will initially work Monday to Friday, either 8.00am - 4.00pm or 10.00am - 6.00pm.
Weekend shifts are optional and paid at a higher rate.Skills: Communication skills,IT skills,Administrative skills,Team working,Non judgemental,Patience,Caring....Read more...
Across employers and the apprenticeship standard, common responsibilities include:
Procurement Admin & Requests: Handling purchase orders, requisitions, tender invites
Supplier Engagement: Researching and selecting suppliers, monitoring performance, negotiating basics
Data & Systems: Maintaining procurement/supply systems, databases, logging spend and orders
Spend Analysis & Value Evaluation: Using spend data to identify savings, applying methods like Total Cost of Ownership (TCO)
Risk & Compliance: Identifying supply risks, ensuring policy and legal compliance
Cross-Functional Collaboration: Working with finance, planning, logistics, legal, and other departments
Training:
Level 3 CIPS qualification
Training carried out in house with regular assessments from external provider
Additional training carried out at providers premises
Training Outcome:
Progression to Level 5 qualification
Employer Description:Heller Machine Tools Limited is one of the UK’s largest horizontal CNC machining centre manufacturer and is a dynamic, modern Company situated in an easily accessible area on the outskirts of Redditch town centre.Working Hours :Monday - Friday, 7.00am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,interpersonal skills,Integrity & reliability,Customer focus....Read more...
Typical work tasks include:
Providing a welcoming first point of contact for clients
Participating in company telephone rota
Assessing the reasons for enquiries and identifying how best these enquires can be answered
Providing relevant information to enquirers
Referring enquirers to colleagues and other agencies where appropriate
Building and managing appropriate resources
Maintaining and updating records, both paper based and electronic using identified CRM systems
Undertake general administrative and clerical duties including but not limited to:
Housekeeping
Health and safety checks
Ensuring availability of refreshments for customers
Ordering of supplies
Arranging meetings and booking venues
Processing expenses for customers
Filing and file maintenance
Producing management information as required
Photocopying and scanning paperwork
Minute taking
Researching information
Production and distribution of a wide range of leaflets, posters, letters, documents and reports to a high standard of accuracy, in a prompt and professional manner
Support and comply with the quality assurance systems, and work within all Company policies, procedures, protocols and guidelines for good practice
Support and comply with safeguarding and child protection principles and policies.
Take appropriate responsibility for Health and Safety and risk assessments
Ensure appropriate confidentiality
Ensure equality of opportunity for clients, respecting diversity, belief and cultures and challenging discrimination
Collect, manage and share information, in accordance with Data Protection policies
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the potential for permanent employment following the successful completion of the apprenticeship to join our admin support team as an Admin Support
Employer Description:Inspira is the leading employability skills expert, in the North West.
Our mission is to empower young people and adults with the skills and confidence they need to reach their potential in life and work, we want people to be Bold and Resilient so that they can handle whatever obstacles, challenges and opportunities they face with a can-do attitude. We also want people to be Relevant, to have the necessary skills, knowledge and experience to succeed in careers of today and in the future.
We partner with and work on behalf of many organisations across the North West to manage and deliver comprehensive programmes which produce results.
We build strong and enduring partnerships with educational institutions, the private sector, third sector organisations, and local and national government.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A fantastic opportunity for an HR Administrator to develop your career within a company that champions innovation, professional growth, and employee well-being.With a state-of-the-art, purpose-built facility, you’ll be part of a supportive HR team within a business that truly values its people.Easily accessible from Halifax, Elland, Bradford, Leeds, and Wakefield, the modern site is the perfect setting to thrive in a fast-paced, rewarding environment.Key Responsibilities of the HR Administrator
Support training compliance and maintain accurate records.
Manage Occupational Health referrals and coordinate onsite clinics.
Monitor sickness trends and assist with absence management and return-to-work processes.
Handle recruitment, onboarding, and full employee lifecycle admin.
Keep HR systems updated in line with GDPR and produce KPI reports.
Ensure accurate and timely payroll submissions (starters, leavers, salary changes).
Support internal communications (newsletters, noticeboards, forums).
Provide HR policy advice to staff and managers.
Collaborate with the HR Advisor and wider team to deliver excellent service.
Support HR projects and promote employee engagement.
Minimum Experience/ Skills Required
Previous experience in HR or admin role.
Confident with Microsoft Office (Word, Excel).
Strong attention to detail and excellent organisation skills.
Understanding of GDPR and confidentiality.
Positive, proactive attitude and team player.
Excellent communication skills.
Working Hours of the HR Administrator
Monday to Thursday- 08:00-17:00
Friday- 08:00-13:45
Flexible working arrangements available
In Return, the HR Administrator Will Receive
Basic Salary: £27,800-£30,850
27 days holiday (plus bank holiday)
14% pension contribution
Private healthcare
Free optical and dental appointments.
If you are interested in the role, please click “Apply Now” and attach a copy of your most up to date CV, alternatively please contact Ismail Ahmed at E3 Recruitment.....Read more...
Undertaking general office duties, answering telephone calls and emails from a shared in box and directing to the correct department.
Monitoring and maintaining office supplies and templates.
Closing down engineers work reports and highlighting any follow up actions required by passing to the correct department to follow up.
Logging/ creating new jobs using software.
Co-ordinating dates with both customers and engineers.
Training:Business Admin Apprenticeship All training to be provided in our office.Training Outcome:Full time permanent role upon successful completion of apprenticeship.Employer Description:Fire Technical Services Ltd - Supply, Design, Install, Commission and service - gas suppression, room integrity testing, kitchen suppression and watermist systems throughout the UK and work alongside many of the leading fire companies. Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT Skills,Logical,Number skills,Problem solving skills,Team Work....Read more...
Duties and Responsibilities:
The duties and responsibilities to be undertaken by an Admin Apprentice may include some or all of the items in the following list, dependent on competency levels, and current and evolving Practice workload and staffing levels. Duties may be varied from time to time under the direction of the Practice Manager
To efficiently undertake basic administration and clerical duties which may include the following duties as directed:
To deal with internal and external post and emails on a day to day basis
To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
To provide appropriate reception cover as and when required
To obtain and retrieve clinical/non-clinical records as requested
To support the control of clinics/appointments and retrieve records
To maintain filing systems in line with organisations policies and procedures
To assist with the ordering and maintenance of stock supplies (specific to role as appropriate)
Collating information for reports
To be a flexible and supportive member of the team
To adhere to the local and national Health and Safety regulations and the Prescriptions:
To ensure that requests for acute and repeat prescriptions are processed in line with contract requirements
To identify patients whose prescriptions are due for review for the relevant GP
To manage systems for passing prescriptions to pharmacies who provide a collection service
To liaise with doctors, patients, hospitals, pharmacists, and others as and when required in connection with medication prescribed for registered patients
Management of the recording system for controlled drugs
Ordering of stationery required for issuing prescriptions
Ensuring that registrations and deductions are processed in line with Health Authority requirements, and that appropriate record keeping systems are up-to-date and fit for purpose
Ensuring that the system for the record keeping of temporary residents is kept up to date
Summarising of patient notes in line with internal procedures and external QOF deadlines
Using appropriate read codes, scanning correspondence to ensure the accurate recording of Quality and Outcome Framework (QOF) specific information, and patient specific information, bearing in mind the implications of such recording
Ensuring that patient records are kept up to date with relevant information, enabling clinicians and other relevant staff to access accurate and up to date patient histories
Throughout the training period the post holder will be expected to complete all educational and training as required
Practice Policies and Procedures:
To sign a learning contract with the training provider and adhere to the agreement
To assist in the administration process associated with service audits (specific to role as appropriate)
To be responsible for the use of physical equipment and to report any defects in equipment as appropriate
At Wells Medical Practice, you will be working towards a Business Administration Level 3 Qualification over the course of 15 months.Training:
Business Administrator Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
Long term position and a possible differ to the clinical side of things or gradually admin responsibility increase (management)
Employer Description:At the Wells Medical Practice our goal is to provide the best possible care for our patients within the resources available. Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Team Working,Organisation Skills....Read more...
Join a thriving arts PR agency in central London where your organisational skills will support the vision of a dynamic female founder and play a vital role in the day-to-day operations of a busy, creative consultancy.This is a full-time opportunity to become the Personal Assistant and Office Manager within a well-established PR agency that works with some of the most exciting names in the arts and cultural sector. You'll be based in their welcoming and fast-paced office, just moments from Embankment station, and collaborate closely with a female founder who leads the business with creativity, energy and a deep commitment to the arts. The environment is supportive, driven and deeply connected to the creative community across the UK.The role is ideal for someone with two to three years of experience in a similar role, who thrives in a hands-on, varied position and is confident managing competing priorities with care and precision. From overseeing diaries and email inboxes to supporting events, communications and systems management, your contribution will be essential to the smooth running of the agency.Here's What You'll Be Doing:Managing the Director’s diary and scheduling internal and external meetingsSupporting the Director and Associate Director with daily admin tasks and meeting follow-upsImplementing and maintaining internal systems, such as digital contract tools like DocuSignHandling correspondence, including managing inboxes for team members on leaveResponding to and tracking new business enquiries, and setting up briefings and meetingsMaintaining databases for clients and accounts using Excel and XeroAssisting with invoice tracking, company expenses and contract preparationLogging and monitoring contract updates in coordination with the accounts teamOrganising travel and coordinating team events, company celebrations and social gatheringsLiaising with designers, printers, and service providersManaging HR-related admin for interns and job candidatesEnsuring digital files are archived appropriately and internal systems are well maintainedSupporting company podcast production and in-house publishing projectsCoordinating website updates and liaising with the IT team as neededKeeping the office running smoothly: managing supplies, cleaning schedules, and external servicesHere Are The Skills You'll Need:2–3 years’ experience in a personal assistant or office management positionExcellent organisational and time management skillsHigh attention to detail and ability to manage multiple tasks simultaneouslyProfessional and confident communication, written and verbalDiscretion and maturity in handling sensitive informationEnthusiastic about the arts and familiar with cultural or creative industry environmentsComfortable working independently and proactivelyProficiency in Microsoft Office, especially Excel; experience with Xero is a plusFamiliarity with internal systems or CRM tools is helpfulWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary £26,000 - £34,000 Depending on expereince 21 days’ annual leave plus office closure between Christmas and New YearCentral London office based near Embankment tube stationInvolvement in a range of creative projects, from events to podcasts and publishingRegular team social events and a collaborative working cultureA chance to contribute to the operations of a respected arts PR agencyWorking in the arts and culture sector is uniquely rewarding, combining creativity with meaningful collaboration and public impact. This role offers direct access to the inner workings of a PR agency that champions some of the most innovative cultural initiatives in the UK, making it an excellent opportunity for anyone seeking to grow a career in communications, administration or arts management.....Read more...
Answering calls from engineers, suppliers and customers
Working on our CAFM system updating job information and raising new jobs on the system
Working with our accounts team to ensure data inputting is completed
Learning and understanding the work the company completes for customers to gain knowledge and assist with additional duties such as:
Ordering Parts
Planning
Quotes
Timesheets
Purchase LedgerLiaising with engineering staff to collect information and job reports
Booking works in with customers ensuring relevant paperwork is completed and returned
Understanding and using different systems, CAFM system, emails and Office packages
Training:Business Administrator Level 3 Apprenticeship Standard:
One college day per month
Work uploaded to online portal - Aptem
Assessor to visit workplace once every 6 weeks
Training Outcome:
Additional responsibilities
Senior Admin Role
Employer Description:Based in Bradford, West Yorkshire, Europe Air Conditioning (EAC) design, supply, install and maintain air conditioning, heating and ventilation systems,
Operating across the UK Europe Air Conditioning Bradford has established long term relationships with many clients who range from small private businesses to large multinationals in the retail, commercial, industrial, leisure, catering and healthcare industries. Sites vary from single point heating systems through to complex air conditioning and ventilation schemes.
Europe Air Conditioning Bradford provides routine planned preventative maintenance contracts and 24 hour/365 days a year, national call out service in the event of breakdown.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Answering calls from engineers, suppliers and customers.
Working on our CAFM system updating job information and raising new jobs on the system
Working with our accounts team to ensure data inputting is completed
Learning and understanding the work the company completes for customers to gain knowledge and assist with additional duties such as:
Ordering Parts
Planning
Quotes
Timesheets
Purchase Ledger
Liaising with engineering staff to collect information and job reports
Booking works in with customers ensuring relevant paperwork is completed and returned
Understanding and using different systems, CAFM system, emails and Office packages
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
One day at college per month
All work uploaded to online system Aptem
Assessor to visit workplace every 6-7 weeks
Training Outcome:
Progression into a senior admin role
Additional responsibilities
Employer Description:About the employer: Based in Bradford, West Yorkshire, Europe Air Conditioning (EAC) design, supply, install and maintain air conditioning, heating and ventilation systems,
Operating across the UK Europe Air Conditioning Bradford has established long term relationships with many clients who range from small private businesses to large multinationals in the retail, commercial, industrial, leisure, catering and healthcare industries. Sites vary from single point heating systems through to complex air conditioning and ventilation schemes.
Europe Air Conditioning Bradford provides routine planned preventative maintenance contracts and 24 hour/365 days a year, national call out service in the event of breakdown.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Working closely with solicitors.
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Answering incoming calls to the office.
Meeting and greeting clients.
Compiling project files
Filing, scanning and archiving documents
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training Outcome:
Following the completion of the apprenticeship there is the opportunity for a more permanent position or further development
Employer Description:Armstrong Westgarth Law Ltd, are a local law firm in Sunderland. The practise is a Recognised body law practice. They offer solicitors' services, including General and Business Crime, and Legal Aid services. They are specialists in criminal law.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
The first point of contact for client enquiries by phone, email, and in person
Helping assess and triage new enquiries
Providing admin support to our busy frontline team
Following up with clients and collecting feedback
Keeping our systems and records accurate and up-to-date
Supporting with day-to-day finance and office tasks
Learning how a social enterprise works behind the scenes
Training Outcome:On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role at LCF. From there, you could develop into specialist areas such as:
Client Support/Advisor roles – working directly with clients to provide guidance and support
Finance or Operations support – assisting with finance, office systems, and organisational processes
Data and Impact roles – focusing on monitoring, reporting, and service improvement
You may also choose to undertake higher-level apprenticeships or professional qualifications to support your career development.Employer Description:LCF is an award-winning not-for-profit organisation with a mission: a Lancashire where everyone is financially secure.
We help people who often don’t get the support they need from mainstream services — people facing financial hardship, exclusion, or complex life challenges. With over two decades of experience, we bring together a range of services under one roof to tackle the causes of poverty and financial exclusion.
We’re a small team with a big impact, and we’d love for you to be part of it.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Are you passionate about helping others, keen to develop professional skills, and ready to kickstart your career in a supportive and diverse workplace? Sandwell Council is offering a range of Customer Service Apprenticeships across several internal departments.
Opportunities Available In:
Asset Management & Improvement - Support the delivery of housing repairs and maintenance services by liaising with contractors, scheduling jobs, and providing updates to residents. You’ll develop ICT, admin, and organisational skills while helping ensure council housing services run smoothly.
Revenue & Benefits Team - Work in the Business Rates team to provide information on exemptions, reliefs, and payment arrangements. A great opportunity to build your customer service and data handling skills while assisting local taxpayers.
Children & Education Directorate - Provide business and project support across various education services and assist the PA to the Executive Director. You'll be involved in everything from diary management to liaising with schools and partner agencies.
Skills & Employability Team - Support a high-performing careers team by organising appointments, marketing events, and keeping social media and websites up to date. Gain valuable insight into the careers guidance sector while building your communication and organisational skills.
Independent Living Centre - Help support vulnerable residents by processing Blue Badge applications, managing admin tasks, and providing excellent customer service in a role that truly makes a difference.
Think Sandwell Team - Be part of the council’s business support services—handling client files, supporting funding claims, arranging meetings, and promoting local employability programmes.
Customer Contact Centre - Work in a fast-paced contact centre and complaints team environment where you’ll assist residents, update systems, and deliver high-quality support on a wide range of council services.
These roles provide a fantastic opportunity to gain real-world experience while working towards a recognised qualification. Whether you're supporting housing repairs, providing careers guidance, managing education admin, or helping residents access vital services, these roles will give you the skills, experience, and confidence to launch your future career.Training:At the end, you will gain a Level 2 Customer Service Practitioner Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Safeguarding, Prevent, Fire Awareness, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed-term 12-month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday with hours varying between 8am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Data Protection,Flexibility,Empathy/Sympathy,Confidentiality,Professionalism,Respect for others....Read more...
Carrying out site inspections
Resolving a range of resident enquiries and complaints
Raising repairs via our housing systems
Supporting the neighbourhood’s team with a range of admin duties
Reporting safeguarding concerns
Providing a professional, accurate, timely, ethical and non-judgemental service which meets the needs of our diverse range of residents
Training:You will complete a variety of induction training to settle you in and then begin your Level 2 Housing and Property Management Assistant Apprenticeship. If there is a need for you to complete English and/or maths at Level 2 Functional Skills, this will form part of your apprenticeship programme.
Training will be scheduled in line with working pattern.
Location: SE1 7JB.Training Outcome:The Level 2 Housing and Property Management apprenticeship is a gateway to further career opportunities within the housing sector.Employer Description:The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
General admin support
Supporting with phone calls and emails
Pupil absences and appointments
Supporting with Arbor records
Invoice processing
Supporting with Arbor finance
Arbor bank statements
School fund reconciliations
Sending income returns
Sending outgoing invoices
Supporting with Arbor data
Submitting staff overtime
Adding receipts for card payments
Learning IT systems – Arbor, Civica, CPOMS, iTrent, School Spider (school website), melearning, Lloyds card payments, Excel, Word
Stock taking
Asset Register maintenance
Training:The apprenticeship training will be held at Blackburn College once a week.Training Outcome:Possible administrator job.Employer Description:Nestled in the heart of Edgworth, Turton and Edgworth Primary offers a professional environment where ambition meets inclusivity—guided by a strong vision rooted in Christian values of Love, Thankfulness, Respect, and Forgiveness. The school proudly upholds its motto: “Doing all we can” and celebrating “Life in all its fullness.”Working Hours :Monday to Friday (8:30-16:00)- School holidays – Term time only role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...
First and main customer contact to fulfil day-to-day customer needs, including order handling, supporting order management, chasing deliveries, outbound cross-selling opportunities.
Guarantee high personal availability on the phone, meeting customer response expectations and securing customer satisfaction at a high level.
Support HR function with general admin tasks, supports senior HR on the "people agenda," handling administrative tasks, data entry, assisting with recruitment and onboarding, managing employee data, and contributing to HR initiatives and employee relations matters to align HR with business goals.
Support finance function gain knowledge in accounts payable and receivable, generating reports, and posting journals.
Training:You will attend off-the-job training at National Business College in Huddersfield.Training Outcome:Opportunity to progress on to a higher level apprenticeship and specialise in a specific area within the organisation.Employer Description:ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility.Working Hours :Monday - Friday between 0800 - 430pm, with half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
To provide 1st line technical support, answering support queries via phone, email and live chat.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the ticketing system.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a log of all calls taken.
Maintain a log of any software or hardware problems detected.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex calls to the relevant Support member if it cannot be resolved.
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Good Telephone manner,Microsoft-based systems,PC Hardware set up....Read more...
As a L3 Digital Marketing and AI Executive:
Your work will be active and varied — some days you’ll be in the office, some on the road, and others meeting prospects face-to-face. You’ll:
Book high-quality meetings for our sales team (and for yourself as you progress).
Generate leads via phone, LinkedIn, email, networking events, and in-person visits.
Build your own referral network from clients you’ve engaged with.
Travel across the UK for meetings, trade shows, and live campaigns.
Alongside your day-to-day role, you’ll complete a L3 Digital Marketing and AI Executive Apprenticeship with Estio Training.Training Outcome:On completion of your apprenticeship — or sooner if your results show you’re ready — you’ll have the opportunity to move into a Business Development Manager role. This is where you’ll take ownership of the full sales process, close your own deals, and manage key accounts.
Progression is performance-based — the faster you grow your skills, the sooner you move up.Employer Description:At Envera, our mission is simple:
We help businesses stay ahead by implementing AI-powered automation, intelligent phone systems, full business software, and broadband — all integrated in a way that actually works for the people using them.
We specialise in creating smart, human-led technology solutions that save time, reduce admin, and increase performance. Our clients don’t just want flashy tools — they want outcomes. That’s what we deliver.
We live by our core values: Accountability. Empowerment. Passion & Grit. These guide how we work, who we bring on board, and the standards we hold ourselves to.Working Hours :Days and shifts to be confirmed.Skills: Problem solving skills,Confident communicator,Strategic thinker,Self driven,Adaptable,Eager to learn,LinkedIn, email, CRM systems,Energetic and resilient....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
What you will do in your working day:
Answering emails, messages and calls
Using stock managements systems
Merchandising
Using postal/courier sites
Social media
Adding to and managing spreadsheets
Filing
Training:
Remote
Training Outcome:
Permanent position and option for progression
Employer Description:Whether you are a first-time buyer or a current homeowner looking to move house, searching for the right house can be stressful and time-consuming.
Our mortgage advisors understand how complicated it can be to search for the right mortgage for yourself.
We are here to help remove the effort of finding the right mortgage deal, giving you time to concentrate on your search for the right property.
Once we have finalised your mortgage deal, our dedicated admin team will guide you through the application to offer and be on hand up until you get the keys to the property.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends. Shifts to be agreedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
