Take the lead in a dynamic administrative role where organisation meets impact and every day brings something new. This forward-thinking company is a leader in sustainable heating solutions, with a strong focus on renewable energy technologies, particularly air source heat pumps. Alongside its core mission, the business also operates a thriving bathroom design and renovation venture. With a commitment to innovation, sustainability and quality service, the company is growing quickly and offers a collaborative and fast-paced environment. They are now looking for a detail-oriented and highly organised Office Administrator to support daily operations, customer service, HR and administrative processes. This is an excellent opportunity to grow with a company that is shaping the future of sustainable living. Here's What You'll Be Doing:Managing day-to-day office administration to ensure smooth operationsHandling customer communication, booking appointments and coordinating work schedulesOrdering materials and liaising with merchants to ensure competitive pricingPreparing quotations and sales orders and managing post-sales supportResponding to customer queries by phone and email in a timely and professional mannerCoordinating meetings and planning internal company social eventsCreating and managing customer contracts, ensuring they align with MCS standardsMonitoring compliance and maintaining accurate contract records and reportsLiaising with internal teams and external stakeholders to ensure contract claritySupporting process improvements in contract and project managementMaintaining employee records, managing holidays and absences and onboarding new staffSupporting recruitment processes and employee reviewsLogging staff expenses and ensuring compliance with HR documentationHere Are The Skills You'll Need: Strong experience in office administration or similar roles Excellent organisational and time management skills Confident using business software, particularly Google Workspace Experience using Monday.com is highly desirable Familiarity with HR processes and systems is a strong advantage Excellent written and verbal communication skills High level of discretion when handling sensitive or confidential information Ability to prioritise, work independently and adapt to changing priorities Friendly, professional and a collaborative team player Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary of £23,000 to £28,000 depending on experience Company pension scheme On-site parking Opportunity to work in a fast-growing and purpose-led business Choosing a career in the sustainable energy and home design sector means joining an industry at the heart of environmental progress. This role offers the chance to develop a broad skill set in operations, administration and customer care while contributing to a company that prioritises innovation, sustainability and meaningful impact.....Read more...
This dual-focused role is designed to provide exposure to both the operational and promotional aspects of the business. The apprentice will assist with essential administrative functions, contribute to internal efficiency, and support marketing activities to promote the Principal People brand.
Key Responsibilities:
Business and Operations Administration:
Maintain and update internal databases with accurate and up-to-date information
Report and escalate IT or system-related issues to relevant support services
Answer and transfer incoming phone calls professionally and efficiently
Format candidate CVs to ensure clarity, consistency, and branding
Post job advertisements on external job boards and internal platforms
Collect, organise, and cleanse data to ensure high data quality across systems
Book accommodation and travel for staff when required
Order office supplies, liaise with suppliers, and manage inventory logs
Provide general administrative support
Marketing Administration:
Assist with updates to the company website, including adding new job postings and blog content
Support the creation of marketing materials using basic graphic design tools (training and support provided)
Assist in planning and promoting CSR activities and charity initiatives
Work closely with the Operations team to ensure marketing aligns with wider business objectives
Training:
Complete a Level 3 Business Administrator Apprenticeship StandardHave regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Training Outcome:
Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate
Employer Description:Established in 1986, we are the first dedicated Health, Safety, Environment, Quality, CSR and Sustainability Recruitment Organisation in the UK.
Our community consists of enablers not blockers; solutions focused professionals who understand both commercial and operational challenges.
For our clients, we provide a vital service and have become the partner of choice for a wide range of blue chip, privately-owned and public sector organisations across the UK, Europe and further afield.
Our dedicated team of Recruitment Consultants offer an in depth and personalised service matching the best candidates and their skills, experience and behaviours to likeminded consultancies and organisations.
Our commitment is to deliver an unbeatable service to candidates and retain their loyalty for years and truly develop their careers, not just to place them in a job.
We are approachable, honest and hardworking. For both our candidates and clients, we will work tirelessly to find the right match for both. Working Hours :Monday to Thursday, 08:30 - 17:00 Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Work independently,Basic IT skills Microsoft,Strong desire to learn....Read more...
We are looking for a welcoming, organised, and enthusiastic individual to join our team as the School Receptionist. In this key role, you will be the first point of contact for all visitors, students, and staff, providing a warm and professional welcome to everyone who enters our school.
As the face of the school, you will create a positive first impression, handle enquiries, and support the smooth running of daily operations. You will also assist with general administrative tasks, helping to ensure the school office runs smoothly and efficiently.
Responsibilities:
Act as receptionist: answer calls, take messages, connect to departments, and welcome visitors courteously
Perform general administrative tasks including photocopying, mailing, filing, archiving, and updating records and resource libraries
Use Microsoft applications (Outlook, Word, Excel, SharePoint, Forms) to produce correspondence, reports, and support data entry, processing, and retrieval across systems and spreadsheets
Liaise with staff, clients, and agencies to share information and ensure academy procedures are followed
Minute and distribute records of meetings; assist with financial administration, including handling money; order and manage stationery stock with approval
Support managers with diary management, travel, events, and meeting arrangements; contribute to event planning, presentations, and issue resolution for stakeholders
Learn and apply data protection regulations and contribute to academy data processes; help with Nursery lunches; build and maintain positive stakeholder relationships
Complete regular safeguarding training and ensure statutory and Ofsted safeguarding requirements are met
Promote the safeguarding and wellbeing of young people
Contribute to the ethos of the Academy and support team functions through training, meetings, and other duties as required by the Principal and SLT
This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed by your line manager.Training:
You will work towards your Level 3 Administrator qualification across a total duration of 16 months
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Future opportunities for progression
Employer Description:Ark White City is a two-form entry academy located in a modern, purpose-built facility that is part of the £150m EdCity development—bringing an education hub, affordable housing, and improved community facilities to White City.
The school features state-of-the-art facilities, including a roof terrace with year-group gardens, outdoor learning spaces, a high-quality playground, and a multi-purpose room for cooking, DT, science, and art, as well as a sensory room. Extra-wide learning corridors provide flexible breakout areas. Guided by the values of Excellence, Friendship, Courage, and Determination, Ark White City Primary Academy fosters a diverse, inclusive, and equitable community and actively promotes and celebrates these values.Working Hours :Monday to Friday, 8.30am to 4.20pm, Term-time onlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience....Read more...
Act as the responsible owner for all assigned tasks
Ensure on-time, on-budget, and high-quality delivery across all tasks
Broaden knowledge to become a subject matter expert (SME) on all areas of the Operational administrative tasks covered by the team
Establish governance and ensure processes are fit for purpose
Drive cross-functional collaboration, ensuring seamless coordination between technical, commercial, and delivery teams
Recruitment administration:
Managing the candidate experience end to end, you will be the driving force behind the permanent and contract job filling process, working with our appointed external recruitment partners
You will be responsible for creating, uploading job adverts, and scheduling interviews, whilst developing and managing candidate relationships to ensure they receive best-in-class experience and introduction to CDS
After receiving training, you will use internal systems to track applicant progress, issue contracts, and complete on-boarding of successful staff and contractors
Human Resources administration:
Working alongside our external HR consultant, you will provide a key role in providing support for 75+ staff and contractors when they need it
You will be responsible for excellent administrative aid to the various functions of our business across all elements of the employee lifecycle from recruitment to retirement
Proactive day-to-day management of the HR system and triage of HR tickets, you will go out of your way to help and make sure you answer the question
Action new, and manage existing staff and contractor clearances to ensure successful and compliant client project delivery
Training:Business Administrator Level 3.Training Outcome:As CDS progresses and the Operations team grows, it is likely that in 18-months this apprentice will have a number of options ahead of them depending on the type of role they preferred, this might be HR, recruitment, finance, or general business admin. The team is currently very small so there will be many opportunities for growth and progression. Employer Description:CDS Tech is the newly formed technology services arm of Bailie Group, a family-owned group of human-centred communications and technology services businesses. With a strong heritage in delivering critical transformation projects, CDS Tech is poised to become the ‘go to’ professional services partner for Cloud, Security, Data and Digital transformation services – both in the UK and beyond. Underpinned by a People First and Client Obsessed mindset, our ambition is to drive meaningful impact for our clients, their audiences, their users, and society as a whole. Societal impact isn’t just an outcome – it’s our north star, guiding everything we do and ensuring we make a lasting, positive difference.Working Hours :Monday to Friday 9am to 5pm.
Hybrid location between home and minimum 2-days a week in Leeds city centre office (Monday, Tuesday, Thursday or Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Honest,Confidentiality....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Join a Growing, Supportive Advice Team!Are you experienced, organised, and looking to make an impact in a growing firm where your work truly matters? If so, we'd love to hear from you.Based in Westerham, Kent | Full-time | Office-based | £28,000 - £35,000 depending on experienceWe're looking for an experienced Financial Administrator to join our friendly and professional team at Trevor Downing Financial Management - a well-established independent financial advice firm with over 35 years' history supporting clients across Surrey and Kent.You'll be joining a collaborative team that includes four Financial Advisers, two other Administrators, and outsourced Paraplanners. This role is central to the smooth running of our advice process - ideal for someone organised, proactive, and confident managing a busy workflow with accuracy and care.Role SummaryThis new position provides essential administrative support across the advice team and acts as the key coordinator for annual reviews and managing Letters of Authority (LOAs).You will own specific recurring workflows and be expected to manage them end-to-end with limited supervision.Core Responsibilities:
Managing the full LOA process - submitting, tracking, chasing, and liaising with providersMaintaining and updating client records in Intelligent Office (our back-office CRM system)Gathering sufficient information on existing client plans and arrangements to enable advisers to review client needsSupporting clients and advisers via provider portals and platformsCoordinating the annual review process, including scheduling client meetings, preparing valuation reports, and review packsPreparing all necessary plan information, forms, and illustrations (where applicable)Overseeing and processing new business applications, withdrawals, drawdowns, and fund switchesStructuring and preparing correspondence to providers and clientsGeneral client servicing, including chasing LOAs, updating client details, and liaising with product providers and third partiesArranging client meetings, managing adviser diaries, and meeting and greeting clients for face-to-face appointmentsAnswering telephone calls and assisting with general administrative duties such as filing, scanning, and post handlingEnsuring that all client files remain compliant at all times and that internal processes are followed consistentlySupporting advisers in workflow management using tools such as CashCalc, Voyant, and FE Analytics
What We're Looking For:
Minimum 2 years' experience in a Financial Planning or IFA administration role (essential)Able to work in-office full-time (Monday-Friday, 9am-5pm) in WesterhamGood working knowledge of pensions, ISAs, platforms, and general client servicingFamiliarity with using provider portals and back-office systems like Intelligent OfficeStrong attention to detail, accuracy, and time management skillsA proactive team player with a 'can-do' attitudeComfortable working in a small but busy office environmentAwareness of, and commitment to, the expected behaviours stated in the FCA Conduct Rules
What's on Offer:
Salary between £28,000 and £35,000, depending on experience8x Salary Death in Service coverPrivate Health InsuranceCompany Pension schemeAccess to Equity/Company Ownership over timeSupportive, down-to-earth team cultureOngoing training and professional development
How to ApplyIf you think you have the skills and experience, we are looking for, please submit your CV to the link provided & we will be in direct contact.....Read more...
Relationships and Communication:
Reception duties including meeting and greeting visitors, dealing with telephone queries, recording and forwarding of messages
Booking in and out of pupils who arrive late or leave school early through the Inventry system
Booking in and out of visitors to the school and confirming their identity using the Inventry system
Promotion of a professional and courteous service which is consistent with the Trust’s ethos
Liaise with other office staff
Administration:
Ensure administrative support in relation to day-to-day processes such as incoming and outgoing post, filing, archiving, binding and other general clerical and administrative duties is conducted in a timely manner
Provide a responsive and effective service for the school
Maintain manual and computerised records using Management Information Systems as required
Conduct documentation creation, editing, formatting and presentation using Microsoft Office and the Star and school templates
Ensure student information is up to date on BROMCOM
Utilise administrative equipment such as the franking machine, photocopier and laminator as required
Facilities and Estate Management:
Be aware of and comply with policies and procedures relating to health and safety, security and reporting all concerns in accordance with school procedures
Support the safe environment for the stakeholders of the school to provide a secure environment consistent with the ethos of the school and its safeguarding commitments
Note all works requests into the Site Supervisor Works Request
Book and inform Site Supervisor of new works requests on a regular basis
Reprographics:
Process reprographic requests in line with school policy.Operate the reprographic printing machines
Ensure that there are sufficient resources to conduct the reprographics function within the school
Other Responsibilities:
Promote the Trust’s vision of ‘nurturing today’s young people, inspiring tomorrow’s leaders
Champion the Trust’s values of ‘Service’, ‘Teamwork’, ‘Ambition’ and ‘Respect’
Contribute to the wider life of the Trust and the Star community. Carry out any such duties as may be reasonably required by the Principal
Records Management:
All staff who create, receive, and use records in the course of their job are responsible for ensuring that records are managed appropriately. It is therefore likely that this post-holder will have responsibility for record-keeping as part of the role
Employees are required to be conversant with the Trust’s policies and procedures on records management
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent position considered on completion of the apprenticeship
Level 4 School Business Professional qualification available with LMP Education
Employer Description:We focus on helping pupils to discover and develop their own unique talents and are committed to securing sustained improvements in all areas of the Academy’s provision, with a clear focus on raising expectations and standards. With our dedicated team of staff and governors, supportive parents and well-behaved pupils, we have all of the ingredients required to go from strength to strength and are working hard to deliver our mission of educational excellence, character development and service to communities.Working Hours :Monday to Friday, Term time only (38 - 40 weeks per year) Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Core Duties and Responsibilities:
Deal effectively with queries from clients and other parties through effective communication
Collect and collate information and data about (and from) the client in accordance with the principles of ‘know your client’ and company policy and ensure all the required compliance documentation is present and correct
Working within the Operations Team you will discuss the business objectives, identifying and obtaining the information necessary
Liaise with product providers and other third parties to acquire additional information
Assist in identifying areas for planning and sourcing solutions suitable to meet the business needs and objectives. This will include assisting in the preparation of reports relating to services, propositions and marketing
Prepare letters and communication for staff purposes, in line with company policy and prepare associated accompanying documentation as required
This will include the pre-completion of documentation ready for staff to check and sign
You may at times be required to assist and provide support with administrative functions, for example: answering and directing telephone calls, monitoring emails and post, data entry, filing, scanning, providing management information and organising meetings, maintaining other office systems
You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review
Organising and planning events, diary management, keeping the operations team up to date and ensuring everything runs smoothly
Maintain company data within HR CRM to to ensure data is accurate and records kept up to date for review
Training:The Financial Services Administrator Level 3 Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII)
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Develop your career within the Operations space, progressing in to the role of Operations Co-Ordinator
Employer Description:Pocock Sanders is an Independent Financial Adviser firm based in Berkhamsted and born out of two long established Hertfordshire based financial advice businesses – Pocock Rutherford and BP Sanders.
Our Financial Advisers provide financial advice that is tailored to our clients needs, in fact the very same advice that we would give to ourselves and our loved ones in similar circumstances.
We are passionate about personalised advice and simply believe in building lasting relationships that seek to support you over the longer term, displaying our values through our actions.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Time management,Friendly and approachable....Read more...
Job Title: Apprentice Administrative AssistantGrade: Minimum wage for ageReporting To: Administration Manager
Purpose of the Role:
To provide high-quality administrative support to the school’s administration teams, ensuring the efficient and smooth operation of daily administrative functions.
Key Responsibilities:
Administrative Support:
Receive, sort, and distribute incoming mail, as well as prepare and dispatch outgoing mail
Provide effective administrative support to the reception, finance, student services, pastoral care, and attendance teams
Create and maintain documents and spreadsheets using Microsoft Word and Excel for daily administrative tasks
Perform filing, typing, scanning, and reprographic duties to meet the school's needs
Handle sensitive and confidential information, including accurate data entry
Operate the switchboard and manage telephone inquiries
Maintain and update manual and computerized records using management information systems (SIMS)
Assist with the organisation and support of various events and meetings
Address student inquiries and manage lost property
Provide assistance with student-related events to ensure smooth operations (e.g., school photos, vaccinations)
Provide cover for other members of the administrative team as needed throughout the day
Undertake additional administrative tasks as required, in line with the responsibilities of the role
Support for the School:
Adhere to and comply with policies and procedures relating to child protection, health and safety, security, confidentiality, and data protection, reporting any concerns to the appropriate person.Contribute to the overall ethos and objectives of the school
Participate in training, learning activities, and performance development as required
Attend and actively participate in meetings as required
Undertake any other duties as necessary, commensurate with the responsibilities and grade of the post
Demonstrate flexibility in working arrangements and in the allocation of duties to support the achievement of school objectives and the development of an effective team
Person Specification:
Good numeracy and literacy skills, ideally to a minimum of GCSE grade 4/C
Proficient in the use of ICT software packages
Ability to operate relevant office technology and equipment
Strong keyboard and data entry skills
Skills and Attributes:
Excellent communication skills, both written and verbal
Ability to relate well to both children and adults
A flexible approach to tasks and responsibilities
Enthusiasm for meeting the information and service needs of staff and students
Ability to work constructively as part of a team, understanding the roles and responsibilities of others, as well as one's own position
Proactive in identifying personal training and development needs, and a willingness to participate in professional growth opportunities
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
After completing a business administration apprenticeship, you can progress to roles like office manager, executive assistant, or pursue further studies in business management, potentially leading to management or senior support positions
Employer Description:As a school we are extremely proud of our badge, you will see it everywhere around the school. We are proud because it sums everything that we believe in. The motto on the badge says ‘Ut Fili Lucis Fiatis’ and it means ‘to become children of the light’, and that is the reason we exist as a school. We believe that every young person who walks through our doors has enormous potential. Our staff work hard to help students to reach their best and become enlightened, or as our motto says, become children of the light.Working Hours :Monday - Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Collaborate and partner with the MIH Management Team to uphold the “Make It Happen” ethos delivering upon MIH’s shared Mission, Vision and Values
General administration and support tasks for the team
Answering office phones, assessing urgency, passing on messages where applicable or dealing with issues as and when they arise
Monitoring general Info & Admin mailboxes, assessing urgency, passing on or responding to emails where applicable
Creating mail merges using Qube (our company software) as instructed by Property Managers, ensuring timeliness, completeness and accuracy
Preparing and distributing meeting agendas and minutes with action points
Keeping an up to date To Do list and seeing through a task from beginning to completion
Maintaining and updating Property Trackers on works undertaken and/or completed at a property
Ensuring Templates are up to date and filed in the correct destination folders
Booking online and in person meetings for staff and clients
Chasing up quotations and contractors, updating the Property Managers with the latest information and emailing clients with updates where necessary
Ordering office stationery, tea & coffee, and other supplies, with an awareness of cost-effective and value for money choices
Checking post regularly opening & distributing as needed
Prioritising tasks in order of urgency
Support the co-ordination and running of team events
Ad hoc activities to support the Management team as required
Training:Business Administrator Level 3.
Training and support will be provided by our specialist Apprenticeship training provider; Smart Training & Recruitment. Training Outcome:This role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of Property Management (e.g. ARMA, IRPM).
Over time you will gain the knowledge and skills to progress your career, with plenty of opportunity for promotion and career development within the company. Employer Description:MIH, started in 2017, with just our Director, Sarah, and an Accountant, to become a team of 13 which we are looking to increase over the next few months. We manage a varied and impressive client portfolio of buildings ranging from 4 flats to up to 175, with a 6-figure turnover. We are looking to grow the business over the next 3 years, and you could be a part of, and integral to our team and the growth of our company.
The “MIH” in MIH Property Management means “Make it Happen” and this is what we at MIH are all about. We take great pride in making sure our clients, contractors and colleagues benefit from our structured approach to management. As a team we work collaboratively, efficiently, looking to improve our systems and service whilst creating a fun and productive working environment.
We train our team members to be highly skilled, experienced, and capable professionals who can manage a property from “A to Z”. We value professional development and will train and support you in developing a broad and well-rounded career. Our management team have over 4 decades of property industry experience and will guide and train you in the MIH property and risk management approach.
If you are looking to be a part of our story, and to develop and progress your career, if you take pride in providing quality customer service and creating a reputation as a highly regarded professional, then talk to MIH and “Make it Happen”.Working Hours :9am to 5pm Monday to Friday, with an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business.
Principal Duties and Responsibilities:
Undertake all aspects of administration as required to support the Governance, Risk, Assurance and Data Protection function, including but not limited to: accurate and timely minute taking, collating and distributing board and committee papers, raising of purchase orders, record keeping, filing, updating information channels for board and committee members, scanning, maintaining document and contract records, logging and maintaining accurate records of data protection and access to information queries or concerns and ensuring that Governance and data protection information on the Group’s external websites is up to date
Organise and schedule meetings, maintaining effective diary management, taking minutes and producing documentation as required
Monitor and manage queries or requests to ensure they are responded to in a timely manner, and in accordance with policies, procedures and legal and regulatory requirements
Ensure all governance, risk, assurance and data protection related policies, processes and procedures meet in-house guidelines, are appropriately published and accessible to those who need them
Support in the maintenance of up-to-date risk and assurance maps, data protection registers etc.
Liaise with tenants and other data subjects on queries or concerns relating to data protection requests
Scan, photocopy and maintain documents in line with data protection guidelines
Deal with basic office management such as stationery supplies and post
Use the IT systems to maintain records as required
Always maintain confidentiality and handle all information in accordance with the Data Protection Policy
Provide ad hoc administrative support to other areas of Corporate Services (such as Executive Director support, Health and Safety and Communications), where appropriate
Leadership and Corporate Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service
Maintain strong links and working relationships with internal customers
Promote and lead by example on equality, diversity and inclusion
Contribute to improving and implementing new/revised processes
Ensure adherence to data security and protection policies and processes
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 9.00am - 5.00pm (Annualised hours Contract)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
I’m working with an established and down to earth business in Banbury who are on the lookout for a confident and organised Office & Accounts Administrator to join their team.
This is a full-time, office based role where you’ll be involved in everything from running the accounts to keeping the front desk ticking over. The Directors are easy going, genuinely supportive, and value people who take pride in their work. You'll need to be someone who can get stuck in, keep things moving, and enjoy the company of a very friendly office dog!
What you’ll be doing:
Managing the day to day accounts and bookkeeping duties
Credit control and payment processing
Keeping the office and reception area running smoothly
Handling client and supplier queries over the phone and face to face
What we’re looking for:
Solid admin experience with good working knowledge of accounting processes
Confident with IT systems and able to pick up new tools quickly
Proactive and well-organised with a strong work ethic
Professional, friendly, and comfortable speaking with people at all levels
Bonus points if you’re a dog lover
The role details
Full-time, office based: Monday - Friday, 9am - 5pm (35 hours/week)
Includes 1 hour lunch and 2 x 15-minute breaks daily
33 days holiday (including Bank Holidays)
Salary: £28,000–£30,000, depending on experience
Free parking and a genuinely supportive working culture
If you’re looking for a varied, people focused role in a relaxed but busy office and you like the idea of being a key part of a small, family, and well run business, then get in touch.
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