To provide 1st line technical support, answering support queries via phone, email and live chat.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the ticketing system.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a log of all calls taken.
Maintain a log of any software or hardware problems detected.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex calls to the relevant Support member if it cannot be resolved.
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff.
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Good Telephone manner,Microsoft-based systems,PC Hardware set up....Read more...
To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
To log all calls on the ticketing system
Respond to enquiries from clients and help them resolve any Network, Server, hardware or software problems
Maintain a log of all calls taken
Maintain a log of any software or hardware problems detected
Support users in the use of Computer equipment by providing necessary training and advice
To allocate more complex calls to the relevant Support member if it cannot be resolved
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Microsoft Windows....Read more...
Service Engineer Location: Walsall, West Midlands Salary: Up to £43,000 (Negotiable, dependant on experience) Benefits:30 Days holiday including bank holidays (pro-rata)Training and development opportunitiesNest pension planThe chance to work with some of the world’s most respected organisationsA meaningful role where your work directly contributes to public and environmental safetyInternational travel and field exposure with a small, expert teamAccess to unique technical challenges and pioneering technologiesFull product and machining trainingCompetitive salary and expenses coveredA company culture built on trust, purpose and problem-solving Company Profile: A world leading manufacturing and development company who supply specialist equipment to the MOD, Military and Defence sectors are currently expanding their team. The company systems are used by leading organisations across defence, emergency response, and energy sectors. Committed to safety at the point where it matters most, helping customers deal with challenging environments across the world. Company Culture:Mission-led work – what we do keeps people safe around the worldSmall team, big impact – your contribution will be visible and valuedWorld-class customers – work alongside organisations at the front line of HAZMAT, defence, and emergency response Job Profile: As their international footprint expands, there is now an opportunity a skilled and customer-focused Service Engineer to help deliver exceptional technical support, both in the field and in-house. The Role:This is a key technical and customer-facing role.As a Service Engineer, you’ll be a frontline representative providing commissioning, servicing, and on-site support to customers in high-consequence environments.The role will be split between:Workshop-based work (approx. 50%) at the West Midlands facilityField-based deployments (approx. 50%) to customer sites, including frequent overseas travelYou’ll not only ensure the equipment functions reliably and safely — you’ll also help strengthen trust and confidence with customers. Your presence and performance in the field will be a core part of the company’s value proposition. Duties:Commission, service and maintain equipment at HQ and on-site with customersRepresent the company with professionalism, confidence and technical clarityDeliver high-quality support and troubleshooting under operational pressuresCommunicate with end-users and technical teams to ensure effective use of equipmentFeed insights from the field back into engineering and product developmentMaintain accurate service records and help improve internal processesSupport in-house builds and learn core machining processes as part of training Skills & Attributes:Strong mechanical and electrical engineering backgroundFamiliarity with pneumatic systems or willingness to learnExperience in customer-facing technical roles—ideally in high-integrity sectorsCalm, professional, and methodical in troubleshooting and communicationAble to work independently and travel regularly, including short-notice overseas tripsUK Citizenship (must be born in the UK due to the business being in MOD)UK driving licence and valid passport required Hours of Work:39.5 hours per weekMonday to Thursday: 7:30am to 4pm, Friday: 7:30am to 1pmBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
An established Mechanical & Electrical company based in Bexleyheath but have sites in Piccadilly is seeking an experienced Mechanical Maintenance Engineer to join their team immediately.Key Responsibilities
Provide dedicated maintenance support two days per week (Wednesday and Friday) at our prestigious client's high-end law firm offices in Piccadilly
Conduct comprehensive mechanical maintenance and repair works
Assist project management teams for three days per week on various technical projects
Contribute to project delivery and support across different work streams
Maintain high standards of professional service and workplace efficiency
Key Qualifications
Minimum 3-5 years' relevant industrial maintenance experience
Strong technical troubleshooting skills
Excellent problem-solving capabilities
Valid CSCS card or equivalent professional certification
Driving licence essential
Offer
Salary is £45,000 per annum
Temp to Perm opportunity
Flexible working arrangement
To apply, please submit your most recent CV, and we will be in touch.....Read more...
Cisco UC Collaboration Engineer – Herts
Location:- Hertfordshire area, Hybrid working 3 days office, 2 days Home.
Salary:- £55-60k + Bens
MUST HOLD CURRENT SC CLEARANCE TO APPLY
Environment:- Cisco Collaboration, Cisco Webex, IP Phones, AV Systems, UC Platforms, Technical Support.
An experienced Cisco UC and AV Collaboration Engineer is required to support this large end user site based in Hertfordshire.
The ideal candidate would have proven Cisco Collaboration experiences managing large scale conference rooms but also supporting the AV elements such as displays and speakers which optimise the user experiences.
Skills required:-
• Configuration, troubleshooting, and management on Cisco Collaboration products
• Strong experiences on in room displays, speakers, microphones, and AV control systems.
• Managing endpoints like Cisco Webex, IP Phones, and integration with UC platforms.
• Providing technical support and training for end-users on Cisco UC and AV solutions.
• Proactively monitoring and maintaining room health, ensuring minimal downtime.
Any certifications across Cisco Collaboration Products or CTS would be beneficial but the company do offer structured training.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Provide 1st line technical support to end-users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues
Escalate complex issues to 2nd/3rd line support as necessary
Maintain records of support requests and resolutions using our ticketing system
Assist with the setup and deployment of new hardware and software
Support migration projects including email, data, and system transitions
Configure and install operating systems, applications, and updates
Participate onsite in customer hardware replacements and IT infrastructure projects
Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi)
Set up and support client hardware including desktops, laptops, and mobile devices
Maintain and troubleshoot printers and multifunction devices
Assist with industrial data acquisition and process monitoring systems
Required Qualifications/Skills:
Fundamental knowledge of Microsoft 365 and Windows operating systems
Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching)
Excellent communication and customer service skills
Strong desire to learn new technologies and improve skills
Problem-solver with a hands-on approach
Able to work independently and as part of a team
Flexible and adaptable to changing priorities
Strong attention to detail and organisational skills
Preferred Qualifications/Skills:
IT certifications (CompTIA A+, Network+, Microsoft Certified)
Experience with hardware troubleshooting and repair
Experience providing IT support to family or friends
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential to progress through all aspects of the Service Desk or into other areas of the business
Employer Description:24 Carrot Cloud, a small and agile Managed Service Provider (MSP), is seeking a proactive and customer-focused Apprentice IT Support Technician to join our Service Delivery Team. The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. You will work with a range of technologies including Microsoft 365, networking equipment, client hardware (laptops, desktops, mobile devices), and industrial equipment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Account Manager – Hard FM Services – Central London – Up to £80K Are you ready to lead operations at one of Central London’s most prestigious FM providers?Do you have a proven history of success within the commercial building services sector, ideally overseeing landmark or trophy buildings?If so, this could be your next career move…This is an exciting opportunity to join one of the most respected names in the facilities management industry.The business manages multiple high-end maintenance contracts across Central London and is seeking an accomplished Account Manager to take ownership of one of its flagship, long-standing contracts. The client relationship is exceptionally strong, and the agreement has recently been renewed on a long-term basis.Role overview: You’ll be responsible for ensuring all operational and technical functions are delivered to the highest standard, meeting contractual commitments and exceeding client expectations.The contract value is approximately £4 million, with a dedicated team of around 20 engineers and support staff across several key sites.Key responsibilities:Oversee financial budgets, P&L, and all technical matters.Drive performance against agreed KPIs and SLAs.Lead on-site health, safety, and environmental compliance.Plan and execute building shutdowns and complex client project works.Uphold and improve company quality standards and processes.Manage recruitment needs across the contract.Support the technical growth and development of staff, including annual appraisals.Maintain strong daily client relationships.Produce and review all necessary reporting.Identify and secure additional business opportunities to enhance client satisfaction and boost revenue.Candidate profile:Qualified in electrical or mechanical engineering (C&G, HNC, HND or above).Strong financial acumen, with proven P&L and budget management experience.Solid engineering knowledge and technical problem-solving skills.Track record managing large engineering teams in high-profile buildings.Excellent written and verbal communication at all levels.Highly organised with the ability to manage competing priorities.Experienced in delivering projects on time and within budget.Package:Salary up to £80K25 days annual leaveHealthcare coverPension schemePerformance bonusPlease send your CV to Katie at CBW Staffing Solutions for more information.....Read more...
An excellent opportunity has arisen for a Calibration Technician / Test Technician to join a well-established engineering firm in the calibration industry. This full-time permanent role offers a salary range of £25,000 - £30,000 and benefits.
As a Calibration Technician / Test Technician, you will be performing calibrations across a range of disciplines while supporting technical operations within the team.
They are offering training and support for candidates from related technical roles (e.g., Test Technician) with a strong interest in calibration.
You Will Be Responsible For
* Conducting calibrations across multiple disciplines with minimal supervision
* Adjusting rigs and piping systems in line with technical instructions
* Recording calibration results accurately and ensuring compliance with standards
* Assisting with cross-training across departments to provide operational cover
* Maintaining calibration equipment, ensuring functionality and accuracy
* Preparing certificates, labelling instruments, and assisting colleagues when needed
* Working in line with ISO17025 and ISO9001 requirements
What We Are Looking For
* Previous experience as a Calibration Technician, Calibration Engineer, Metrology Technician, Laboratory Technician, Test Technician, Lab technician, Quality Technician or in a similar technical role
* Strong ability to follow technical instructions and identify metrological instruments
* Good knowledge of quality control, traceability, and result validity
* Confident in using hand and power tools safely and effectively
* Right to work in the UK (no sponsorship available)
What's on Offer
* Competitive salary
* Full-time, permanent role with excellent benefits
* Comprehensive training and structured development opportunities
* A supportive team environment with ongoing career progression
This is a fantastic opportunity for a Calibration Technician to join a well-established organisation and develop your career in calibration.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Are you an experienced IT professional with a passion for project delivery and technology transformation within the hospitality sector?We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels.In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you’ll play a pivotal role in driving innovation and operational efficiency.Key Responsibilities:
Lead and manage IT projects across hotel operations, ensuring timely and successful delivery.Collaborate with stakeholders to define technical project goals and requirements.Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech.Manage third-party vendors and ensure smooth integrations and upgrades.Maintain data privacy and cybersecurity compliance (e.g., GDPR).Provide proactive support, performance monitoring, and service improvementMentor IT support teams and ensure effective cross-departmental communication.Contribute to technology strategy, planning, and budget forecasting.
Experience:
Strong technical background with 5+ years in IT project delivery roles.Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile).At least 2 years in a leadership or managerial capacity.Experience managing hospitality systems (PMS, POS, CRM, OTA integrations)Familiarity with project methodologies such as PRINCE2, PMP, or Agile.Experience with cloud platforms (AWS, Azure), mobile, and networking technologies.Excellent communication, problem-solving, and stakeholder engagement skills.Ability to lead cross-functional teams and manage vendor relationships effectively.
....Read more...
Role: Full Stack Developer
Location: Christchurch
Contract: Permanent, Full-time, Hybrid (min. 4 days on-site)
Salary: £45,000 - £55,000 per annum
Holt Recruitment is working with a client in Christchurch who is looking for an experienced Full Stack Developer to join the team permanently on a full-time basis.
What will you be doing as the Full Stack Developer?
- Lead full stack development using modern technologies including PHP (Laravel), TypeScript, Angular, and SQL.
- Take ownership of engineering tasks and play a critical role in delivering scalable, high-quality software for BladePRO.
- Provide technical guidance to team members, mentor junior developers, and support architectural and design decisions.
- Collaborate with stakeholders and clients to understand requirements and translate business needs into robust, innovative software solutions.
- Conduct code reviews, uphold development standards, and ensure product scalability and performance across the platform.
- Support the Lead Developer in managing project timelines, resource planning, and delivering within Agile methodologies.
- Stay updated with emerging technologies and contribute to driving innovation and efficiency within the engineering function.
- Deputise for the Engineering Manager where appropriate and contribute to long-term succession planning.
You will need:
- Strong experience in PHP (Laravel or similar framework), TypeScript, and Angular (or another modern JavaScript framework).
- Proficiency in writing and optimising complex SQL queries.
- Minimum 5 years' experience in full stack development, including experience working in Agile environments.
- Strong understanding of software architecture, system scalability, and secure development best practices.
- Ability to lead technical discussions, communicate effectively with non-technical stakeholders, and work cross-functionally.
- A passion for mentoring, continuous improvement, and adopting new technologies.
- Knowledge of GCP/cloud infrastructure and basic cybersecurity awareness is a bonus.
What is the next step? If you believe this is the right role for you, click Apply or call us, and one of our team members will be happy to discuss this Full Stack Developer role in Christchurch.
Job ID Number: 92829
Division: Commercial Division
Job Role: Full Stack Developer
Location: Christchurch
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Senior Manufacturing Engineer – Cell & Gene Therapy Systems – Cambridge
We are working with a leading medical devices and biotech company, based in Cambridge, to recruit a Senior Manufacturing Engineer who thrives on solving complex technical challenges across global teams. This role offers the opportunity to lead multiple projects that scale up advanced bioreactor and consumable systems, supporting commercial manufacturing across the UK, Europe, and occasionally further afield.
You will be responsible for transferring products from development into full-scale manufacture, ensuring quality and compliance with ISO 13485 standards. Your work will include instrument qualification, supplier alignment for CE and UKCA certification, and the creation of robust documentation, including SOPs and Work Instructions. You will collaborate closely with internal teams and external partners, acting as a key technical interface across continents.
We are seeking someone with a strong background in manufacturing engineering within biotech, medical devices, or automation. You will bring hands-on experience in product transfer, regulatory documentation, and customer-facing technical support. A degree in chemical engineering, biotechnology, or a related field is essential, along with a passion for continuous improvement and collaborative problem-solving.
This is an opportunity to join a company that is redefining how biotechnologies and medical devices are manufactured. You will be part of a team that values technical hobbies, mentoring, and global impact, with flexible working options and a culture that supports both professional and personal growth.
In return, you will receive a competitive salary, annual bonus, private healthcare, generous pension contributions, and access to a wide range of lifestyle and professional development benefits.
For more information, please contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery Recruitment at Newton Colmore, on +44 121 268 2240. Alternatively, submit your application and a member of our team will be in touch. Please note that without a CV, we can only provide limited information.....Read more...
Senior Systems Engineer – Biotech Platform Development - Cambridge
A cutting-edge biotech company, based in Cambridge, are currently recruiting for a Senior Systems Engineer who will play a pivotal role in the development and delivery of next-generation medical diagnostics and biomanufacturing platforms. This is an opportunity to take technical ownership of complex, multidisciplinary systems and contribute to the translation of breakthrough IP into scalable, regulated products.
You’ll be working across engineering and R&D teams to support the design, integration, and commercialisation of semiconductor-based and biocomputing technologies. Your role will span product architecture, documentation to ISO 13485 standards, and hands-on delivery of systems that combine hardware, software, and biology. You’ll collaborate with internal stakeholders and external partners to align technical execution with broader programme goals.
We’re looking for someone with experience in systems engineering, product development, or technical project delivery within biotech, diagnostics, or medical devices. You’ll bring a solid understanding of regulated product development, and ideally some exposure to startup environments, IP creation, or cross-functional team collaboration. A background in mechanical, biomedical, or electronic engineering would be ideal.
In return, you will receive a competitive salary, annual bonus, private healthcare, generous pension contributions, and access to a wide range of lifestyle and professional development benefits.
This is a chance to join a company that values innovation, technical depth, and collaborative culture. You’ll be supported by experienced leaders and given space to grow into broader responsibilities as the company scales.
To learn more, contact Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery Recruitment at Newton Colmore, on +44 121 268 2240. Alternatively, submit your CV and a member of our team will be in touch.
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Auto Electrical Support Specialist Location: Huddersfield/Elland (easy access from M62) Salary: £44.000 Hours: Monday – Friday 8.30am – 5.00pm Contract: PermanentAn Automotive company that specialising in the supply, hire, and maintenance of specialist vehicles for sectors like logistics, distribution, ports, aviation, fire & rescue, industrial, road, and rail require a Auto Electrical Support Specialist.We’re looking for a hands-on Auto Electrical Support Specialist to be the go-to expert for our engineers and service team.What you’ll do as a Auto Electrical Support Specialist:
Provide expert technical support and training to our field engineers.
Diagnose and repair complex engine, electrical, and diagnostic issues.
Ensure top-quality service and safety standards.
Build strong relationships with colleagues and customers.
What you’ll bring as a Auto Electrical Support Specialist:
City & Guilds Level 3 (or equivalent) in Vehicle Mechanical & Electronic Systems.
Proven experience in electrical diagnostics and repairs (HGV/specialist vehicles ideal).
Confident with the latest diagnostic systems.
Excellent communication and problem-solving skills.
Demonstrate substantial experience in Auto Electrical fault diagnosis.
Knowledge of current traffic laws.
Full UK driving licence.
Knowledge of HGVs (a plus).
Why join us? Play a key role in keeping our specialist fleet moving. You’ll use your expertise to solve tough problems, train others to your standard, and shape technical excellence in a supportive, growing team. If interested in the role of Auto Electrical Support Specialist, please contact Tony Gallagher at E3 Recruitment on 01484 64529 or 07927 587033.....Read more...
Cloud Programmer or Full Stack Software Developer required to design, develop, test and support Software as Service products. The team delivers leading commercial Software as Service product to help scientific experts to monitor, control and predict complex mechanisms.
The successful applicant will be experienced in Angular for front-end development and back end development (with C++ or C# or preferably Go) you will also have good microservices and containers experience. You will be involved in all aspects of the software development cycle: design, development, automated testing, automated deployment and build, software reliability engineering and operation support.
Skills:
??? Back end coding in C++ or C#, or preferably Go.
??? Angular v7 and above programming.
??? Microservices (APIGEE or other)
??? Degree or higher qualification in either Computer Science, or Mathematics, Science or Engineering Discipline with programming experience.
??? Site Reliability Engineering / SRE experience, continuous integration and deployment.
Exposure to all aspects of the software development cycle: design, development, automated testing, automated deployment and build, software reliability engineering and operation support.
??? Cloud platforms (e.g. Google Cloud Platform & Microsoft Azure) and Openshift
??? Node.js
??? Container platforms and orchestration
??? Scripting
Duties:
??? Design and develop apps and workflows.
??? Build automated tests and own source code quality.
??? Contribute to the automated deployment and build.
??? Support the software reliability engineering and contribute to the software operation.
??? Participate in technical reviews of requirements, designs, code and other SCRUM ceremonies.
??? Create and maintain app/workflow documentation.
??? Share expertise throughout Schlumberger and expand his/her informal network.
??? Identify and keep abreast of new technical concepts in Full Stack Development.
....Read more...
Cloud Programmer or Full Stack Software Developer required to design, develop, test and support Software as Service products. The team delivers leading commercial Software as Service product to help scientific experts to monitor, control and predict complex mechanisms.
The successful applicant will be experienced in Angular for front-end development and back end development (with C++ or C# or preferably Go) you will also have good microservices and containers experience. You will be involved in all aspects of the software development cycle: design, development, automated testing, automated deployment and build, software reliability engineering and operation support.
Skills:
??? Back end coding in C++ or C#, or preferably Go.
??? Angular v7 and above programming.
??? Microservices (APIGEE or other)
??? Degree or higher qualification in either Computer Science, or Mathematics, Science or Engineering Discipline with programming experience.
??? Site Reliability Engineering / SRE experience, continuous integration and deployment.
Exposure to all aspects of the software development cycle: design, development, automated testing, automated deployment and build, software reliability engineering and operation support.
??? Cloud platforms (e.g. Google Cloud Platform & Microsoft Azure) and Openshift
??? Node.js
??? Container platforms and orchestration
??? Scripting
Duties:
??? Design and develop apps and workflows.
??? Build automated tests and own source code quality.
??? Contribute to the automated deployment and build.
??? Support the software reliability engineering and contribute to the software operation.
??? Participate in technical reviews of requirements, designs, code and other SCRUM ceremonies.
??? Create and maintain app/workflow documentation.
??? Share expertise throughout Schlumberger and expand his/her informal network.
??? Identify and keep abreast of new technical concepts in Full Stack Development.
....Read more...
Electronic Design Tool developer required to work from technical specification, development, testing, customer support and deployment.
Required Skills
C and C++
Python
Software Architecture
EDA, ECAD or other Design Tool Products Software Development Experience
Electronic Design Tool developer required to work from technical specification, development, testing, customer support and deployment.
Required Skills
C and C++
Python
Software Architecture
EDA, ECAD or other Design Tool Products Software Development Experience
We are a leading financial technology company providing cloud-based (SaaS) solutions for commission management and research evaluation in the investment industry. Our client base includes over 600 buy-side and sell-side institutions globally, including many of the world's largest asset managers, hedge funds, brokers and research providers. Role Overview We are seeking an experienced Technical Business Analyst with a strong consulting background to join our London-based product team. The ideal candidate will bring consulting expertise to help shape and evolve our product suite while acting as a bridge between client needs and technical delivery. This role offers unique exposure across the entire product lifecycle, from requirements gathering and analysis through to implementation and client success. Key AccountabilitiesLeverage consulting experience to analyse business processes, create prototypes, and specify product enhancements that align with both client needs and strategic visionTransform complex client requirements into clear product specifications and feature recommendationsLead discovery sessions with clients to understand their business challenges and translate them into product opportunitiesWork closely with internal teams (developers, testers, support) to ensure successful solution deliveryCollect and analyse system data and client feedback to identify product improvement opportunitiesCollaborate with clients and internal stakeholders to understand business requirements and industry challengesContribute to and maintain product documentation, training materials, user guides and release notesSupport the sales team with product demonstrations, presentations and proof of concept demosRequired Knowledge, Skills and ExperienceProven Business Analyst experience as a delivery/implementation consultant, solution architect, or technical analystBackground in financial services, particularly in research, investment management, or fintech preferred5-10 years of relevant experience, including client-facing rolesExperience with Agile development methodologiesStrong analytical skills with ability to navigate complex data, establish facts, and draw clear conclusionsProactive and enthusiastic approach with excellent communication skills for building consensus and influencing stakeholdersHighly organised and detail-oriented with ability to produce clear, concise documentation in Word, Excel, and PowerPointStrong SQL and Excel proficiencyAbility to build consensus through mockups and prototypes, combining web design and data skills What We OfferOpportunity to work with cutting-edge financial technologyExposure to global financial markets and institutionsCollaborative team environmentCentral London locationCompetitive salary and benefits packageThis role offers an excellent opportunity for a technical business analyst looking to make a significant impact in the fintech sector while working with leading financial institutions worldwide.....Read more...
In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems, communicates clearly and confidently, and takes pride in providing helpful, timely support. A logical and thoughtful approach to troubleshooting and customer service is essential, along with a genuine enthusiasm for technology and teamwork. If you're someone who enjoys helping others and wants to grow in a supportive, inclusive environment, we’d love to hear from you!
Key responsibilities:
Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
Respond appropriately to technical issues raised, through resolution or escalation
Prioritisation and management of workload to ensure contractual SLAs are met
Act as the first point of contact for technical issues raised
Log all service tickets received via telephone, email and service portal then handle accordingly throughout the stages of the ticket
Provide efficient customer service to a vast client base
Work in accordance with company values, policies, procedures and standards.
Building and maintaining strong relationships with customers through the support you deliver
Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you:
Are motivated and enjoy working in a fast-paced support environment
Have a positive, solutions-focused mindset and a commitment to excellent service
Feel confident diagnosing and resolving technical issues
Can work independently but also value collaboration and shared success
Take pride in ensuring our customers feel supported and informed every step of the way
Can demonstrate an interest in IT, software and hardware
Hold a valid UK driving license and have access to your own vehicle
Training:Expected duration: 17 months Apprenticeship level: Level 3 (Advanced) Programme: Information Communications Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support TechnicianEmployer Description:Comms UK is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 500 active customers
We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package
We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent teamWorking Hours :37.5 hours (8:30 am to 5pm including 1 hour lunch). Training day will be treated as day in the office for learning only. We will incorporate all learning time into 1 day a weekSkills: Communication skills,Customer care skills,Problem solving skills,Team working,Initiative,Microsoft 365,MAC OS Support,Wifi Solutions,Hardware & Software Knowledge,LAN/WAN,Motivated,Work in a Fast-Paced Setting,Positive Mindset,Confident,Able to Drive....Read more...
Client Engagement & Support Manager – Financial Technology – London / Hybrid
(Key skills: Client Engagement, Application Support, IT Operations, SLA Management, Stakeholder Management, Escalation Handling, Service Delivery, Relationship Management, JIRA, Wealth Management Technology, Digital Marketing Support, Team Leadership)
Are you a client-focused leader who thrives on building trusted relationships, ensuring service excellence, and leading high-performing teams? Do you want to work at the heart of a business serving some of the most respected names in the investment and wealth management sector? This role offers the perfect balance of operational leadership, client-facing engagement, and technical oversight.
Our client, a rapidly expanding financial technology provider, is seeking a Client Engagement & Support Manager to lead their Application Support Analysts and IT Operations team. This is a pivotal role responsible for maintaining exceptional service levels, overseeing client communications, and ensuring smooth delivery of both support and operational functions.
In this role, you’ll act as the key liaison between clients and internal teams, managing escalations, providing regular service updates, and ensuring SLAs are consistently met. You will oversee ticket management and resolution workflows, lead service performance reviews, and champion client needs within the organisation. With a strong understanding of the platform’s features, architecture, and core use cases, you’ll be able to translate technical details into clear, client-friendly updates, enabling clients to effectively communicate with their own stakeholders.
Your remit will also include managing IT operational responsibilities such as system upgrades, patching schedules, uptime monitoring, database management, and performance optimisation. You’ll ensure high availability and reliability for all client environments, while also driving improvements to operational processes, runbooks, and service documentation.
The role will see you leading both UK-based and international teams, managing resources across time zones, and facilitating effective communication between support, development, QA, and IT. You’ll use tools like JIRA to produce and present analytics on service performance, ticket trends, and SLA compliance—helping identify opportunities for improvement and future product enhancements.
To succeed, you will bring 7–10 years of experience, including at least three years in a client-facing leadership role and two or more years managing application support or technical support teams. You will have exceptional stakeholder management skills, experience with service delivery in a technology environment, and the confidence to present in client service reviews. Knowledge of the investment or wealth management sector will be highly beneficial.
This is an excellent opportunity to join a forward-thinking technology business where your leadership will directly influence client satisfaction, operational performance, and product success.
Location: London, UK / Hybrid working
Salary: £60,000 – £70,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC
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Technical Sales Manager Location: Abingdon, Oxfordshire (options for office based, hybrid or remote) Salary: Up to £60,000 per annum (plus commission), negotiable dependant on experience Commission:1% on new orders from existing customers2% on orders from brand new customers About the Role We are seeking a commercially astute Technical Sales Manager with a strong background in precision engineering and CNC machining to drive new business and support the growth of existing accounts. This is a client-facing role that combines technical expertise, relationship building, estimating/quoting, and project coordination. You will play a pivotal role in identifying opportunities, converting leads into orders, and acting as the bridge between the customer and the shop floor. Working as part of a well-established precision engineering company, the successful candidate will join a business known for delivering high-precision components for sectors such as aerospace, automotive, medical, motorsport, energy, and general engineering. Key Responsibilities Sales & Business Development:Develop and implement a strategic sales plan focused on key industry sectors.Identify and approach new prospects through research, networking, trade shows, and referrals.Visit customer sites across the UK (and occasionally internationally) to understand technical needs, build relationships, and present the company’s capabilities.Prepare and deliver professional, technically informed presentations to engineering managers, buyers, and directors.Negotiate pricing, lead times, and commercial terms in line with company targets.Maintain strong long-term relationships with existing customers and ensure repeat business. Technical Estimating & Quoting:Interpret engineering drawings and specifications to produce accurate estimates and quotations.Liaise with the production, engineering, and programming teams to assess machining methods, cycle times, materials, and capacity.Use internal costing systems or spreadsheets to calculate prices that reflect true manufacturing costs and margins.Provide clear and detailed proposals to customers, ensuring all technical and commercial elements are covered.Follow up on quotes and negotiate with customers to secure orders. Account Management & Project Coordination:Oversee projects from order placement through to delivery, ensuring customer requirements are met.Act as the main point of contact for customers throughout the production process.Provide regular updates and resolve any technical or commercial issues that may arise.Monitor customer satisfaction and identify opportunities for upselling or cross-selling. Travel & External Engagement:Regular travel to customer sites (2–3 days per week depending on project volume).Attend relevant industry exhibitions, conferences, and customer meetings.Represent the company with professionalism and a high level of technical credibility. Ideal Candidate Profile:Proven success in technical sales, ideally within a precision engineering or CNC machining environment.Ability to read and interpret technical drawings and understand machining tolerances, materials, and manufacturing processes.Experience preparing quotes and estimates based on production input.Strong commercial awareness and negotiation skills.Self-starter with a results-driven mentality and the ability to manage their own diary.Excellent communication, presentation, and customer relationship skills.Comfortable with regular UK travel and occasional overnight stays.Ideally educated to HNC/HND or Degree level in Mechanical Engineering (or equivalent experience). What's On Offer:Base salary: Up to £60,000 per annum (plus commission), negotiable dependant on experienceAttractive commission structure:1% on all new orders from existing customers2% on all orders from brand new customersOffice based, hybrid or fully remote options availableAutonomy to manage the full sales cycle, from enquiry through to deliveryOpportunity to work with a modern, well-equipped precision engineering facilityA collaborative and experienced team with engineering and CNC expertiseCompany vehicle or mileage allowancePension and holiday entitlement This role would suit… An ambitious and technically minded Technical Sales Engineer ready to take the next step into a more strategic and managerial position, or an experienced Technical Sales Manager looking to join a reputable precision engineering business with real autonomy and earning potential. It’s a great opportunity for someone with a solid understanding of CNC machining and engineered components who thrives on customer interaction, technical problem-solving, and closing complex deals. If you’re looking for a role where you can genuinely influence business growth and be rewarded for your results – this could be the perfect fit.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
This Process Safety Engineer position is working with a globally leading chemical manufacturer based in the Wigan area who specialise in the manufacture of bespoke resins. Alongside an annual salary up to £70,000 (experience dependent), there is a benefits package which includes a company pension contribution, healthcare (BUPA), 33 days holiday including bank holidays, with working hours of 8am – 4pm Monday to Friday.
The main purpose of the Process Safety Engineer is to provide Technical support to the Site to ensure effective implementation of regulatory requirements whilst observing risk management procedures. This includes providing support under the DSEAR & COMAH regulations in the UK.
Responsibilities of the Process Safety Engineer :
• The Process Safety Engineer will produce Technical deliverables as required in support of the business, whilst developing H&S philosophies, design HSE plans, specifications, equipment specifications.• You will chair and participate in formal assessments such as HAZID, HAZOP, and SIL target setting studies, generate study reports and manage subsequent actions, alongside leading HAZID and SIL studies.• Participate in project design assurance reviews such as P&ID reviews, Constructability reviews.• Responsible for Hazardous area classification following industry codes and guidance and develop and implement functional HSE management plans.• In charge of producing and reviewing specifications, data sheets, schedules, study reports, and design calculations; ensuring that they conform to quality, competence, and project management systems.• You will provide technical support to projects and sites as required whilst adhering to and complying with relevant discipline specific procedures, and providing feedback for continuous improvement.• The Process Safety Engineer will ensure self-awareness of relevant regulatory framework, legislative changes, initiatives and industry technology developments.• You will hold thorough knowledge and understanding of the fundamentals environmental methodologies, software systems, and design practices as they relate to FEED, Detail Design, Construction, Commissioning, and plant Start- up, whilst holding an awareness of international codes and standards.
To be successful in this position as Process Safety Engineer , you will:
• Be degree qualified in a relevant Eng. / Chemical Discipline.• Holding a chartered status would be highly beneficial.• Have strong experience working relevant roles within the Chemical Manufacturing industry. • Demonstratable knowledge of COMAH, DSEAR, RA techniques and H&S Legislation. • Proficient leading HSE studies: HAZOPs, PHA, HAZID, LOPA etc. • Knowledge of manufacturing improvement strategies such as Six Sigma, Lean, FMEA etc.
Please apply directly for further information regarding this Process Safety Engineer role.
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Recruitment Marketing Executive at The Opportunity Hub UK Embark on an exciting journey in the heart of digital advertising and recruitment with The Opportunity Hub UK. We are searching for a proactive, analytical and creative minded individual to enhance our dynamic team. Company Overview: At The Opportunity Hub UK, we believe recruitment should be more than just algorithms, data points, it’s about connecting the right people with the right teams creating environments where both individuals and businesses thrive. Job Overview: The Recruitment Marketing Executive role is pivotal to our mission, focusing on attracting top talent and generating valuable business leads. Your expertise will drive the success of our recruitment campaigns, ensuring we onboard exceptional individuals who will thrive within our client companies. Additionally, your efforts in lead generation will be crucial in expanding our reach and impact within the industry. Your role will focus on engaging potential candidates, developing strategic marketing initiatives, managing advertisement campaigns, and providing technical support to optimise our recruitment efforts. Here's what you'll be doing:Talent Attraction and Onboarding: Develop and implement innovative marketing strategies to attract and onboard top talent, directly contributing to our KPIs of enhancing the quality of hires.Business Lead Generation: Proactively research and gather business leads to support our Account Management team, playing a critical role in the expansion of our client base and the overall success of our platform.Advertisement Campaign Management: Oversee the creation and distribution of compelling job advertisements across various media channels, ensuring they align with our brand and attract the right candidates.Performance Optimisation: Utilise analytics to continuously assess and improve the effectiveness of our marketing campaigns and strategies, aiming for optimal reach and engagement.Technical Support and Troubleshooting: Address and resolve any technical issues related to ad serving, ensuring a smooth and efficient campaign execution.Here are the skills you'll need:Demonstrated ability in marketing and candidate engagement, with a knack for identifying optimisation opportunities.Creative flair for designing engaging job advertisements that resonate with our target audience.Familiarity with digital advertising tools and platforms, with a commitment to staying ahead of industry trends.Exceptional communication skills, facilitating effective teamwork and candidate interaction.Agility in adapting to new technologies and resolving technical challenges.Work Permissions: Applicants must be eligible to work in the United Kingdom. Please note that visa sponsorship is not available for this role. Benefits:Opportunity for mentorship from the company's founders, providing deep insights and professional growth.A chance to shape your role within the company and contribute to a culture of innovation and excellence.Engage in a role that redefines the recruitment experience, focusing on growth, empowerment, and success.Join us at The Opportunity Hub UK as a Recruitment Marketing Executive and play a pivotal role in transforming the recruitment industry. Together, we will navigate the exciting world of digital advertising and recruitment, making significant impacts and driving forward our mission of creating meaningful, productive connections.....Read more...
Undertaking CAD and technical drawing
Physical production support to check critical dimensions and dimensional accuracy of products
Supporting with the development and design of new products
Creation of builds and material lists to support procurements, product ordering and manufacturing requirements
Training:The apprenticeship training is delivered through a combination of workplace learning and regular college attendance.
This training will teach you the knowledge, skills and behaviours set out in the Engineering and Manufacturing Support Technician Level 3 standard. On completion, the apprentice will receive the Pearson BTEC Level 3 Diploma in Engineering and Manufacturing Support Technologies qualification.
Functional Skills in maths and English may also be required depending on current level. Training Outcome:Potential opportunity to become a full time member of the technical project engineering team and CAD designer upon successful completion of the apprenticeship.
Further training on industry software including Solid Works.Employer Description:Founded in the late eighties, Ribcraft has gained an enviable reputation as a leading British builder of custom built professional Rigid Inflatable Boats, with a broad client base from Commercial and Sea Safari Workboat to Rescue and Military Applications. Built to the highest commercial standards, our RIBs incorporate the qualities of exceptional safety, strength, stability, speed and comfort.Working Hours :Monday- Friday 8:30am- 4:30pm, including 1x 30 minute mandatory lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Analytical skills,Team working....Read more...
Assist in producing and verifying technical drawings for construction projects
Visit sites to collect measurements and assess design feasibility.Organise and maintain archived drawings and project documentation
Collaborate with architects, engineers, and construction teams to support project delivery
Interpret project briefs and apply design standards and legislative guidelines
Communicate technical information clearly using diagrams, BIM models, and written documentation
Prioritise tasks to meet deadlines and support the wider Property & Development team
Training:
The apprentice will study online with T3 Training & Development, based at The Business Village BBIC, Innovation Way, Barnsley, S75 1JL.
Training will take place remotely, allowing flexibility to learn from the workplace or home
Sessions will be delivered regularly, combining practical skills with structured online learning led by industry experts
Training Outcome:
Progression into a permanent CAD Technician role within the Property & Development team
Opportunities to specialise in design, surveying, or project coordination
Potential to advance into senior technical or engineering rolesSupport for further qualifications and professional development in construction and design
Employer Description:At Betfred, we are dedicated to delivering the best possible experience to our customers, whether that’s in one of our 1,340 retail shops or through our online platform, Betfred.com.
Founded in 1967, we’ve been at the forefront of the betting and gaming industry for over 55 years and we’re constantly pushing ourselves to innovate and improve. We are committed to responsible gambling and have robust measures to ensure that our customers enjoy our products in a safe and secure environment.
With 10,000 colleagues worldwide, our mission is simple: to provide our customers with the best possible service and overall experience.
At Betfred, we believe that our colleagues are our greatest asset, and we are always looking for new talent! Join us on our journey and become a part of the Betfred family.Working Hours :Monday to Friday, 9.00am - 5.00pm.
Based at Betfred’s Birchwood, Warrington office
Occasional travel to other sites within the property portfolio may be requiredSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
