You will receive training in how to assist with:
Dealing with customers on a daily basis, providing first class customer service
All associated telephony duties
Building and maintaining strong customer relationships
Arranging and attending property viewings for customers and completing our follow up process to the required standard
Creating property files
Utilising a variety of Microsoft Office applications in conjunction with our bespoke database system
All associated marketing duties (including leaflet delivery)
Ensuring that the branch is tidy and presentable at all times
Filing, scanning and photocopying documents
Any other associated general office duties
Throughout your apprenticeship, you will spend your time shadowing experienced members of the branch to give you a clear insight into how an estate agency business works. There will also be numerous opportunities to go off site and assist in various meetings to ensure you have an in depth understanding of the company and its core functions. Training:Workplace training and learning, together with 1-day a week college attendance at our Lowestoft Campus. This could be replaced with Online Learning from Aug 2025.
You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Upon successful completion of your apprenticeship, you will continue employment with us and progress to Negotiator and Senior Negotiator positions and beyond.Employer Description:We are an independent family firm of Estate Agents and Chartered Surveyors established in Great Yarmouth, Gorleston On Sea and the Norfolk Broads area since 1992.
We provide the complete property service specialising in residential sales, lettings and commercial.
Our team are award winning property professionals with our focus on delivering the best possible Customer Service.Working Hours :Monday 9am - 5.30pm,
Wednesday 9am - 5.30pm,
Thursday 9am - 6pm,
Friday 9am - 5pm,
Saturday 9am - 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Driving licence....Read more...
Recruit4staff are proud to be representing their client, a well-known manufacturer in their search for a Compliance Officer to work in their leading facility in Much Wenlock.For the successful Compliance Officer our client is offering:
Up to £42,000 per annum DOE 8:30AM-4:30PM OR 9.00AM - 5.00PM Monday to Friday Permanent Free parkingAnnual profit share bonus - after six-month probation period Friendly office environment
The role - Compliance Officer:
Supervise the QC lab technician and provide cover on basic testingOversee & continue to develop the ISO9001, 14001 and 45001 management systems, arranging internal and 3rd party audits and assisting management with improvements arising from thoseGenerate Safety Data Sheets & Environmental Product Declarations using specialist software (training provided)Submit relevant information on environmental duties to the regulator, such as packaging waste dataGenerate CE marks for the products, with support from the QC and managementCreate COSHH risk assessments for materials handled in the factory.
What our client is looking for in a Compliance Officer:
Must have proven experience in similar role- ESSENTIALMust be knowledgeable with auditing and ISO- ESSENTIAL Experience working with ISO9001, 14001 and 45001 management systems- ESSENTIAL Industry experience working with cement, concrete, powdered products or building construction- DESIRABLE Due to the location of the site you MUST have transport or live locally.
Key skills or similar Job titles:Compliance Officer, Compliance Auditor, HSE Officer, Compliance and Environmental Administrator Commutable From:Much Wenlock, Broseley, Bridgnorth, Cressage, Telford, Buildwas, Shrewsbury, WolverhamptonThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
Site Maintenance Manager - Commercial building – London - up to 62k + Package Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing commercial buildings? One of the established names in the commercial building maintenance industry is looking to recruit a Site Maintenance Manager to look after a key commercial property in Central London. Based in the heart of the City, the company is looking for an Site Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate the on site team. The teams on site consists of 3 multi skilled engineers and an administrator and there is an excellent working relationship with the client. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.Ensure contractually agreed KPIs / SLAs are met.Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.Provide leadership and management to the site team as necessary.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.Proven experience and involvement in managing multiple buildings and clients.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
Helpdesk Administrator - Glasgow - Salary up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
Helpdesk Administrator - Facilities Provider - North Lanarkshire - Salary £27,000 CBW has an exciting opportunity to work for an established FM service provider situated in North Lanarkshire. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractRequirements: Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:£27,000Hybrid opportunity25 days holiday plus bank holidays Company pension....Read more...
General duties:
• Meet and greet visitors.• Answer and direct phone calls.• General office support roles.• Ordering stationery, PPE, company merchandise• Support social activities and functions such as Christmas parties, hotel bookings, catering bookings.• Prepare meeting rooms.
Data inputting:
• Booking timesheets.• Scanning paperwork and saving to relevant files.
Purchase ledger:
• Invoice checking.• Statement checking.• Sorting purchase ledger queries.
Sales:
• Schedule demonstration vehicles, including all vehicle movements and specifications.
Engineering support:
• Type approval administration and documentation.• General support duties as required.
Reporting and IT:
• Compile and update various reports/schedules using IT software such as Microsoft Office.• Share information effectively with colleagues. • Internal H&S and quality audits.
Accountabilities & Commitments Required:
Commitment to uphold the company values.
• Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.Training:
Business Administrator Level 3 apprenticeship standard
End Point Assessment
Work Based Training
Monthly Assessor Sessions
Training Outcome:There may be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday 8:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Working to Deadlines,Task Prioritising,Good Timekeeper,Positive Attitude,Perseverance & Determination....Read more...
Provide administrative support to the sales team
Process sales orders, quotes, and invoices accurately and in a timely manner
Maintain and update customer records and CRM systems
Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction
Respond to customer enquiries via phone, email, or in person
Assist in the preparation and follow-up of sales proposals
Liaise with the warehouse regarding stock availability
Support the onboarding of new customers and manage after-sales support
Training:
You will be training on the job as you learn the role with your manager
Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company
Monthly online workshop which you have attended one day per month, with your tutor
Training Outcome:
Full time employment with a fanstastic company
Excellent skills and knowledge in your employers sector
Opportunitry for career growth
Sales / Customer Service Administrator
Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager
Employer Description:SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness.
SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide.
SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.Working Hours :Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Main activities & responsibilities:
Lead and manage the end-to-end process of fee collection from pension scheme sponsors, members, and other stakeholders.Monitor, track, and reconcile incoming payments, identifying and resolving any discrepancies.
Work closely with finance, trustee services, and scheme actuaries to prepare and issue invoices and fee statements in a timely and compliant manner.
Ensure fee structures are correctly implemented in line with scheme rules and client agreements.
Maintain and update accurate records for audit and regulatory reporting purposes.
Provide support and guidance to junior team members and act as a subject matter expert on fee collection processes.
Assist with the implementation of process improvements and automation opportunities to enhance operational efficiency.
Liaise with internal and external stakeholders including employers, trustees, third-party administrators, and auditors.
Respond to queries relating to fees, contributions, and reconciliations, maintaining high levels of client service.
Processing payroll, making, approving and quality checking on payments made.
Training:You are required to come into the City Hub campus 1x Monday a month to join the other apprentices - you will be set work in this class to do over the month which will be marked and feedback given.
You will have one to ones every 4-6 weeks via Teams/and set tasks with the employer on Teams or face to face review. Meetings will take place with the assessor and the employer every 12 weeks, this is also either face to face or via Teams.Training Outcome:Once you complete your apprenticeship as a fee administrator, you'll transition into a full-fledged role in the field. As the company evolves, new opportunities may emerge, allowing you to explore different administrative and financial positions, further advancing your career.Employer Description:At Intelligent Money, we believe that everyone should have access to affordable and efficient financial products.
Since 2011, we’ve been helping financial professionals and businesses transform the way they operate with our white-label investment wrappers, regulatory services and operational support, underpinned by powerful platform technology.Working Hours :Monday - Friday, 35 hours per week. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCEs grade 4 to 9 including English and Maths
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 1998 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday, 8.30am to 5.00pm.
4.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
We are looking for somebody to join the team as a “blank canvas” and train them through business administration, basic accounts, assisting contract the management team. Its would be an all-encompassing role to cover all aspects of the business to ensure you know the business from top to bottom.
As well as college work to help you achieve your and our goals you will shadow and be given experience from each member of the team. We will also give you an overview of the engineering side of the business and show you the products we produce and their purpose to give you a greater level of confidence in your work.
At the start of the day the office will be busy with engineers getting their work for the day and bringing in information from the previous day, this will then follow on to processing their paperwork and preparing work files for invoicing. You will then be involved in the admin’ section speaking to clients and suppliers, raising jobs from clients instruction, updating clients via emails, telephone calls or producing spreadsheets, assisting in arranging the engineers workload diary, through to assisting in the accounts department raising sales invoices, raising plant/material purchase orders and processing incoming invoices and finally filing paperwork away.Training:Full Business Administrator Level 3 All training to take place at the employer's premises.Training Outcome:We are looking at this to be a permanent role, the same as our engineering apprentices have been. We wish to train an apprentice to be a valued integral member of the business.Employer Description:We started as a business in 1966 in Glasgow before adding another five branches to achieve national coverage.
We are still run by the same families that started the business.
We have a varied range of clients such as the Ministry of Defence, Ministry of Justice, chemical plants, nuclear power stations, call centres, high street national retailers.
We manufacture, install, service and repair automatic doors, roller shutters, glazed aluminium shop fronts.
We run a metal fabrication section within our branch and also do industrial roofing and fencing.
Working Hours :07:30 to 16:00 or 08:00 to 16:30.Skills: Administrative skills,Communication skills,Creative,Customer Care,IT,Non-judgmental,Number skills,Organisation skills,Patience,Presentation skills,Team working....Read more...
LABOKLIN is a German based veterinary laboratory with a UK Office in Trafford Park that looks after customers in the UK and Ireland. LABOKLIN provides a complete range of diagnostic tests for veterinary surgeons, breeders, sanctuaries, zoos, universities, laboratories, state departments and animal owners throughout Europe. Laboklin receives samples from practices throughout the U.K. We have a vacancy for an apprentice Administrative Assistant in our laboratory office.
Duties include:
Telephone and e-mail contact with customers
Sorting samples received in the office
Data entry of sample information
Creating reports and documents to a high standard of accuracy
Despatch of samples to other partner laboratories
Stock control and ordering of laboratory and office supplies
Maintaining information database
General office duties in including filing, Photocopying and preparing bundles of documents
Proof reading documents
Producing letters to clients or other third parties
Attending shows and events such as Crufts
Assisting in preparing outgoing post for the day
The successful candidate will have excellent written and spoken English, accurate with good attention to details and must be familiar with Microsoft Word & Excel.
Interest in animals, particularly the different breeds of dog will be an advantage.
There may be other duties undertaken by candidates not listed above from time to time as is the nature of the business. However, most work will be office-based administration and thus the ideal candidate must show interest in working in this business.Training:
Business Administrator Level 3 You will be allocated time to develop your knowledge, skills and behaviours (KSB's) alongside experienced colleagues; you will also have the support of a Learning Coach to guide you through the qualification
Training Outcome:
You will have the opportunity to to progress in the role and further develop you knowledge and skills in a customer focused business environment
Employer Description:LABOKLIN is a German based veterinary laboratory with a UK office in Trafford Park that looks after customers in the UK and Ireland. For many years LABOKLIN has been helping breeders, owners, veterinary professionals and breed clubs in controlling inherited diseases in dogs, cats and horses.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way as required
Processing referral letters, forms, reports on daily basis, including liaising with patients if needed, etc.
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, emailing, and scanning
Processing and distributing incoming (and outgoing) mail
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Manage, monitor, and action complex tasks on daily basis
Clearing and re-stock consulting rooms as required
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon the completion of the apprenticeship. Employer Description:Bishop’s Close Medical Practice is working alongside the North East and North Cumbria Integrated Care Board (NENC ICB) to share a message about stigma and addiction across the region. (see video below) Stigma Kills is an NHS Addictions Provider Alliance digital campaign that asks health and social care workers, and the public too, to ‘see the person, hear their story.'Working Hours :(Flexibility with working hours will be needed for certain circumstances between the hours of 8.00am and 8.00pm and Saturdays 9am - 5pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Learn how to handle inbound and outbound calls for multiple areas
Learn how to manage our mailboxes and how to respond to supporter queries
Learn how to prepare and send letters in response to our supporters
Learn how to process payments using a number of payment platforms
Learn about compliance
Learn how to process non-financial and financial transactions
Learn how to sort, open, process and scan incoming and outgoing post
Learn how to capture and maintain sensitive supporter information through our database
Learn how to pack and send fulfilment orders including printing multiple letters
Responsible for managing time effectively
Responsible for completing coursework in a timely manner
Attend college or meetings with your course assessor when required
Complete of the job training where required
Be an ambassador for the apprenticeship scheme and positive representative for Support Services and mentor to future apprentices
Help provide an excellent experience and Service for our supporters
Help identify, develop and build effective relationships with colleagues within the team and other departments
Foster effective relationships internally and externally to engage with a range of audiences and individuals
You will also be an ambassador for the apprenticeship scheme
Responsible for maintaining systems and records
Responsible for fostering effective relationships with supporters and colleagues across the organisation
Training:
Office Based
On and Off the Job Training
Business Administrator Level 3
Training Outcome:Support Services is the gateway to many positions within the Trust. It can lead to numerous positions. Previous Apprentices have gone on to become People Partners, Quality Leads, Membership Journey Managers and Legacy Officers.Employer Description:The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.Working Hours :8.30am - 5.00pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
General Office Administration
Answer and direct phone calls, take messages, and handle correspondence
Maintain office supplies and equipment
Organise and schedule meetings, appointments, and staff calendars
Prepare meeting rooms and manage logistics for internal and client meetings
Open post and file digitally
Document & File Management
Create, update, and maintain client files in both paper and digital formats
Assist with the preparation and formatting of reports, invoices, and financial documents
Handle sensitive and confidential information in accordance with data protection regulations
Preparing Engagement Letters and undertake AML checks
Ensure all Onboarding and Disengagement tasks are complete
Prepare Disengagement Letters
Client Support
Greet and assist clients in person, via phone, and by email
Handle initial client queries and direct them to the appropriate staff member
Support onboarding of new clients by gathering necessary documentation
Financial & Compliance Support
Assist with the preparation and sending of invoices and statements
Help monitor deadlines for tax returns, VAT submissions, and other compliance requirements
Liaise with HMRC and other third parties when needed
Submit Confirmation Statements and other documents to Companies House
Chase debtors and take payments over the phone
Team Support
Support accountants and partners with diary management and ad hoc tasks
Assist with the onboarding and orientation of new team members
Contribute to maintaining a clean, organised, and professional office environment
Training:Business Administrator Level 3.
The apprenticeship will be delivered in the workplace.Training Outcome:On completion of the Business Administration apprenticeship there could be an option to progress onto a finance apprenticeship to include bookkeeping and payroll responsibilities.Employer Description:We are an accounting firm providing tax services to a variation of clients. Our firm is made up of a small team of 9 working across 2 offices, one in Appley bridge and one in Ashton-in-Makerfield.Working Hours :Monday to Friday 9am - 5pm with a 1-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The role will include the following duties:
Supporting the team and administration staff with tasks
Data entry
Meeting and greeting visitors
Filing and maintaining important information
Answering the telephone, dealing with enquiries, taking messages and passing information to the appropriate people in a timely manner
Maintain confidentiality in all aspects
Obtaining and recording information on the computer as required
Photocopying and printing various documents, sometimes on the behalf of other colleagues as well as sending and responding to customer and supplier emails
Creating and responding to client emails
Training:
As the successful apprentice you will undertake a Level 3 Apprenticeship in Business Administrator to include Employment Rights & Responsibilities (ERR) and Personal Learning & Thinking Skills (PLTS)
Our Apprenticeship programmes are designed around a mix of on-the-job training and off-the-job learning
You will attend colllege for an 8-10 week block at some point during the apprenticeship
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and experience throughout the duration of your apprenticeship programme
Training Outcome:
A full time role is available on successful completion of the apprenticeship, for the right person
Employer Description:We are the founders and team leaders behind everything that happens in our beautiful Gloucestershire workshop, and into our clients’ properties reaching London, and everywhere in-between!
We measure, sew, pleat, and install for some of the country’s finest interior designers. The complete service!
We are an ISO 9001:2015 certified company, which means our systems, plans and processes are assessed by external auditors against internationally recognised standards to manage quality control and continuous improvement across the business, with the aim of delivering the best and most consistent service to our customers.
We might be The Boys Who Sew today, but we both started out life very differently. Besides our shared heritage in interior design, we come from extremely different backgrounds. And we think that’s a wonderful thing!Working Hours :Mondays - Friday, 9.00am - 5.00pm, with a 1 hour paid lunch break included.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Your duties will include:
Using company data base and diary system
Admin tasks such as scanning contracts, surveys
Answering the telephone
Use of company intranet system
Ad hoc admin tasks
Working alongside other Processing staff to ensure best customer service given to customers, suppliers and contractors
Building relationships within team
Ensuring a professional service given
Being involved in all tasks listed in vacancy description
1-day a week will be set aside for coursework and additional training involved in apprenticeship
Training:For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities available within the business.Employer Description:For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting.
We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters works towards the NVQ level 2 standard for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,Team working,Driven,Calm under pressure,Reliable,Hard working,Motivated,Interpersonal Skills....Read more...
Quality Manager Shepton Mallet £ UP TO 40,000 DOEMy Client is a fast growing Food manufacturer who is now seeking a Quality Manager / Junior Technical Manager to join their team. Reporting into the Senior Management team, you will be an integral part of a medium-size, quickly growing company, taking the lead in all technical matters, and liaising across all departments to ensure excellent food safety standards are maintained, promoted, and further developed. You will ideally be seeking a role that will allow you to grow and develop as the company doesQuality Manager / Junior Technical Manager Key responsibilities: ·Ensure compliance with all site requirements including BRCGS Global standards, customer audits and BRCGS accreditation audit requirements ·Manage the company's complaint system e.g., responding, recording, and trending ·Develop and maintain the QMS and HACCP, TACCP & VACCP as team lead ·Managing company product specifications, including customers online portals ·Liaise with colleagues, Heads of Departments and Directors to maintain and develop B Corp certification ·To ensure that the standards of food safety, legality and quality defined within the Quality Management System are understood and implemented across site ·Managing any non-conformances or risks to the product, ensuring appropriate action is taken to close out and implement preventative actions ·Managing sampling on site for laboratory tests ·Quality control of traded good items ·Assist with NPD requirements; e.g., artwork proofing, shelf-life determination, and HACCP risk assessments ·Actively and effectively manage and promote a food safety culture within the site ensuring all health and safety requirements are met, regularly reviewed and action plans developed and implemented. ·Communicate, liaise & escalate issues with the Directors, Heads of Departments, and colleagues where necessary. ·Lead the traceability team, and oversee traceability exercises.Key Skills: ·Ideally trained to a degree level in a food science discipline ·Must understand BRCGS Food Safety Issue 9 (August 2022) ·You will be Food Safety and HACCP Level 3 qualified plus ideally Lead Auditor ·You will be able to demonstrate working knowledge of raw material & packaging specifications, factory technical management, retail customer requirements, hosting food safety audits, BRCGS, QMS and HACCPIf the role is of interest, then please send your CV today. This role would suit candidates who have previously worked in roles such as Technical Administrator, Technical Officer, QMS manager, Quality Systems Manager, Supplier Assurance Manager, QA Supervisor, QA Manager ....Read more...
Working for Maersk Logistics and Services Limited, based at Liverpool site.
Key Responsibilities:
To support in the organisation of events for various business areas including to assist with customer hospitality, support attendance at events & conferences
To support delivery of projects across the business
Communicating with internal clients and third parties
Ensuring we respond to, prioritise and process where appropriate, telephone calls, correspondence, emails and process transactions to support business requirements
Arrange visas for overseas travel & visitors to support the EA to the MD
General administration including maintaining holiday/attendance records, forms and invoices
Assist with advice for expense claims, support with concur for non-members of the ALT
Assist with weekly Broadcast and monthly UKInspired sessions
Maintain hospitality/customer gift database
Use of internal systems
Support the business with additional administrative tasks as and when required
https://maersk.wd3.myworkdayjobs.com/Maersk_Manual/job/GB---Liverpool/Business-Support-Apprentice_R145345 Training:
Business Administrator Level 3 Apprenticeship Standard
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
This apprenticeship will be delivered in the workplace:
You will have a dedicated Skills Coach who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:
Upon successful completion of your apprenticeship, there may be the opportunity for a permanent role within the business
Employer Description:An integrated logistics company working in 130 countries and founded in 1904. Maersk's business activities include shipping, port operation, supply chain management and warehousing. At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers’ supply chains.Working Hours :Monday - Friday, between 8.00am - 5.00pm, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
1. Administrative Support: • Handle incoming inquiries via phone, email, and in-person meetings, providing professional and courteous assistance to clients and colleagues• Prepare data for tenancy agreements and references, which will also include liaising with tenants and guarantors• Coordinate appointments, property viewings, and inspections, ensuring schedules are efficiently managed
2. Property Management: • Assist in the management of rental properties, including arranging works• Conduct property inspections and maintenance checks, addressing any issues promptly and coordinating repairs when necessary• Maintain a thorough understanding of relevant laws and regulations pertaining to property management in EnglandTraining:Training:
Level 3 Business Administrator Apprenticeship Standards & Estate Agent CePap Qualification which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environmental factors
Training 2 days a month via Zoom
In-house training and mentoring support
Estate Agents online course (CePap) will be 15 modules to complete, as below;
Handling tenants' enquiries
Handling buyers’ enquiries
Handling landlord enquiries
Negotiator sales
Sales skills
Customer service
Compliance
Letting legislation
Estate agency legislation
Property law
Negotiating a lease
Negotiating in estate agency
Anti–money laundering
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment.Working Hours :Monday - Friday - 9:30 AM - 5:30 PM (there may be the occasional Saturday required).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Perform general office and receptionist duties, including maintaining a presentable space.
Handle administrative tasks for Invest Southwest and Will Management Services as needed.
Manage calls and record them in the firm's software.
Process incoming and outgoing mail and emails.
Scan and file documents per firm procedures.
Record activities promptly in the back-office system.
Professionally interact with clients, advisers, team members, suppliers, and providers.
Maintain confidentiality according to data protection laws and policies.
Adhere to ethical standards.
Pursue professional development.
Coordinate with third parties like accountants or solicitors when required.
Understand and follow the firm's policies and procedures.
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector.
An understanding of the role of the appropriate regulatory bodies.
The importance of relationship building with clients and colleagues.
Understanding of processes and procedures relevant to the role.
How to develop commercial awareness.
Building skills and capabilities within an organisation.
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII).
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Pending a successful apprenticeship, apprentices will be encouraged to become full-time members of our team, where their commitment will be highly valued. There is also an opportunity to progress and further your career in the financial sector, including obtaining qualifications that can enhance your professional growth.Employer Description:Invest Southwest, Independent Financial Advisers, established in 2007, offers independent financial advice across the Southwest. We provide a range of solutions, including pensions, investments, protection, estate planning (trusts, wills, powers of attorney), supported by our sister company, Will Management Services.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative....Read more...
General filing, including IXOS archiving
Frequently 5s your work area and always looks for continual improvement
Follow the training you received when using any work items given to you
Sales Order Entry
Assist with IXOS archiving if required
Allocation of Inventory as directed by sales team
Issue sales orders to warehouse to ensure enough time to meet client delivery dates.
Check order confirmations/acknowledgements and update SAP where required
Processing of purchase orders on vendors and maintaining status logs
Take reasonable care of your own and other people’s health and safety
Co-operate with your employer on health and safety
Tell someone (supervisor, or health and safety representative) if you think the work or inadequate precautions are putting anyone’s health and safety at serious risk
Support the company with environmental initiatives and any compliance issues
Training:Business Administrator Level 3 Apprenticeship Standard:
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education
Training Outcome:
View to receive a contract at the end of a successful apprenticeship should there be a position available
Employer Description:voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its head quarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Aerospace division.Working Hours :Monday to Thursday, 08.30 – 16.30 and Friday, 08.30 – 13.30 with 30 minutes for lunch Monday to Thursday, However, you must be flexible and work overtime when necessary to meet the business needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Processing payroll when required
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Speak to both client and candidates that ring in
Process all new starter and temp leaver details so that all workers are paid on time
Answer incoming calls giving a professional and cheerful impression
Receive and assist applicants with form filling
Telephone screen and appoint interview times for all applicants
Assist consultants in advertising for vacancies
Assist with temp wage queries
Ensure interview rooms are stocked with required paperwork
File all branch records accurately on a daily basis
Ensure correct levels of stationery are in stock for a two month period
Scanning and Photocopying
Keep the branch in a tidy and orderly state
Send out reference requests on request
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
A full-time position will be offered upon successful completion of the apprenticeship
Employer Description:For over three decades Frontline Recruitment has been supplying recruitment services to commerce and industry, we provide the link between great candidates and great employers. Peace of mind comes as standard because we provide the right people at the right time at the right value – time after time.
Frontline Recruitment has local knowledge and national coverage designed to help candidates and clients alike. We boast the biggest, most highly qualified team in the East Midlands, which works closely with our East Yorkshire and South-West offices to not only constantly meet but exceed careers and staffing expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Confident with calls....Read more...
Administrators will assist the Mortgage Advisors with their clients by:
Administering mortgages to offer stage
Selling Home Insurance
Keeping clients, solicitors and estate agents up to date with progress of applications
Establishing and maintaining relationships with Estate Agency introducers
Researching mortgage facilities and placing cases with lenders
Eventually moving on to telephoning warm leads and making appointments
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Assuming sufficient progress is made, we will look to retain the candidate as a permanent employee, give them the chance to finish the industry CeMAP qualification and train as a Mortgage Advisor
Employer Description:Mortgage Required are independent mortgage and protection brokers offering professional, and friendly advice to customers. We are based in Maidenhead and we train young people to become advisers.
Our vision at Mortgage Required is to be a progressive mortgage broking firm delivering first class customer service. We want to be our customer's first choice for all their Mortgage and Protection needs. Mortgage Required is dedicated to being a great place to work; to being a strong, positive presence in the community and to save clients time and money.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Team working,Initiative,Enthusiastic,Personable,Motivated....Read more...
As the Senior Facilities Administrator Apprentice, you will be responsible for:
Administering the effective and efficient delivery of a comprehensive Estates and Facilities service, including the provision of local site services and co-ordination of a range of external suppliers and contractors
Effective leadership and supervision of the Facilities Administrators
Liaise with a range of internal and external stakeholders including managers contractors, suppliers, framework partners, staff, visitors, local authorities, emergency services, other NHS organisations
Develop and maintain effective two-way communication within Estates and Facilities
With training and support, in the absence of the Estates and Facilities Manager and Deputy, you will act as the point of contact for resolving issues brought to your attention
Any other opportunities that will enable you to successfully build a portfolio of evidence and attain the apprenticeship
Training:Facilities Management Supervisor Level 3 Apprenticeship Standard:
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
Training Outcome:By the end of the apprenticeship, you will have:
Experience of working with Information Technology, covering a range of Microsoft applications or equivalent packages
Proven people and contract management skills and experience
Proven experience in supervising/coordinating contractors
Employer Description:It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.Working Hours :The normal working hours for this role are 7.5 hours per day between 08:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Providing office support, including customer and employee support
Keeping well-organised files and records of business activity
Researching company data and archived reports
Keeping computer databases up-to-date
Interacting with clients either on the phone or in person
Answering phones and connecting calls to the proper department
Taking phone messages and passing them on
Following up on business communications, billing, and ordering
Communicating with materials suppliers and vendors
Invoicing
Using spreadsheets to track expenses and company spending
Collecting and inputting company data
Making travel arrangements for employees
Learning about the company's mission and available products/services
Educating clients about what products/services are available and how to purchase them
Building relationships with clients and team members
Sending emails to clients and team members
Preparing documents by printing, copying, and binding
Writing and editing company correspondence
Collecting and sorting the post
Assisting with minor technical support
Acting as a personal assistant to the executive team
Scheduling appointments and events
Ordering office stationery and other supplies
Preparing meeting rooms by setting up chairs and getting refreshments
Participating in office meetings and taking meeting minutes
Giving feedback on office efficiency and suggesting possible improvements
Being ready for any other administrative tasks that are required
Attending training and external business meetings
Giving feedback on ways to improve and streamline the business
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:We are a rapidly growing business with great future potential.Employer Description:We are an established patient transfer service, dealing with patients who require transport to and from hospital or care homes. To critical care patients both adult and paediatric who need urgent transfer from hospital to hospital. We also provide full medical cover to some of the UKs large events including concerts and local gatherings.Working Hours :Monday to Friday, 8am - 4pm with a 1 hour lunch break. 1 day's training will be included in these days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
