Key Responsibilities:
As an Apprentice Administrative Assistant, you will be an integral part of the school’s administrative team. Under the guidance of senior staff, you will support the smooth running of school operations with a variety of clerical, administrative, and financial duties:
Organisation:
Provide routine administrative support such as filing, photocopying, and managing emails
Assist with reception duties, including answering telephone calls, welcoming visitors, and signing them in
Help manage pupil welfare, including looking after sick students and liaising with parents
Maintain a tidy and clutter-free administrative area and staff rooms
Administration:
Maintain both manual and computerised records
Assist with school registers, meal records, and other general administrative duties
Operate office equipment such as photocopiers and computers
Financial Support:
Assist with routine financial administration, including collecting and recording dinner money
Health and Safety:
Be proactive in promoting the safety, welfare, and well-being of children and young people
The Person:
We’re looking for someone who is:
Enthusiastic and Motivated:
Keen to learn and contribute positively to the school environment
Organised and Reliable:
Able to manage multiple tasks and priorities efficiently
Team-Oriented:
Able to work collaboratively with colleagues, pupils, and parents
Essential Qualifications and Experience:
GCSE English and maths (Grade A-C or equivalent)
Willingness to work towards NVQ Level 3 in Business Administration
First Aid qualification or willingness to obtain
Experience in administrative or clerical work is desirable but not essential
Skills and Attributes:
Strong communication skills, both written and verbal
Basic IT skills, including Microsoft Office and email
Ability to form positive working relationships with children, staff, and visitors
A commitment to safeguarding and promoting the welfare of children and young people
Training:Business Administrator Level 3.Training Outcome:The possibility of a permanent position with the company or progression to a higher apprenticeship. Employer Description:At Martongate, we believe in fostering a positive, inclusive, and supportive environment for both students and staff.Working Hours :Monday - Friday 8:30am - 3:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Commitment to safeguarding,Promote welfare of children....Read more...
General Administration:
Manage incoming calls, emails, and correspondence, ensuring prompt responses and accurate message handling
Maintain accurate records, databases, and filing systems (digital and paper-based)
Prepare reports, presentations, and departmental documentation as required
Support compliance with company policies, health and safety regulations, and industry standards
Sales & Customer Service Support:
Process hire enquiries, quotations, and bookings in line with company procedures
Liaise with customers to confirm requirements, ensuring excellent service delivery
Support the sales team with order processing, client documentation, and aftercare follow-ups
Operations & Logistics:
Assist in scheduling equipment hire, delivery, and collection in coordination with logistics staff
Monitor stock availability and update records of hired assets
Process delivery and collection notes, ensuring all paperwork is accurate and up to date
Finance & Reporting:
Support finance with invoicing, purchase orders, and credit control administration
Track departmental budgets and highlight variances to management
Assist with expense processing and reconciliation of accounts
Cross-Departmental Support:
Provide administrative support to HR, including onboarding documents and training records
Coordinate internal communication between departments to ensure efficient workflow
Contribute to continuous improvement initiatives across business operations
Training:
Business Administrator Level 3
Off the job training will take place one day a week at Oldham College
Training Outcome:Full-time position for the right candidate.Employer Description:Think Hire is the UK’s premier off-grid Energy-as-a-Service provider.
Offering relocatable renewable energy solutions and cutting-edge solar hybrid power generation, we're not just a company; we're architects of a greener tomorrow.
Pioneers of the Solartainer Versatile range, the world's first adaptable solar hybrid generators, Think Hire is at the forefront of driving positive change in the energy sector, with a focus on reducing carbon emissions and enhancing operational efficiency through an Energy-as-a-service proposition.
Why choose Think Hire as your renewable energy partner?
We are committed to reduce your onsite carbon emissions and operating costs.
All of our assets include remote management and reporting as standard, so you can see your carbon reductions in real-time.
We offer you the most carbon-efficient products and set-ups no matter the project at hand.Working Hours :Monday to Friday
between 9.00 am - 5.00 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices.
Support in carrying out repairs including component replacements, upgrades, and system rebuilds.
Help maintain accurate job records and manage ticketing systems.
Provide friendly and professional front-desk support to walk-in customers.
Support stock management and basic workshop organisation.
Assist with client onboarding to Microsoft 365, including account setup and licensing.
Learn to manage users, groups, and permissions within Microsoft 365.
Help troubleshoot common email, Teams, and OneDrive issues.
Support security administration including MFA, password resets, and compliance checks.
Shadow senior staff in resolving client tickets and projects.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:This apprenticeship is designed to provide a strong foundation for a career as an IT Technician, Microsoft 365 Administrator, or Helpdesk Engineer. Successful apprentices may progress into permanent roles within the company or continue into advanced IT qualifications.Employer Description:Computer Angels is a London-based IT support company offering friendly, expert computer services to home users and small businesses. Since 2005, they've provided help with installations, repairs, virus removal, networking, data recovery, and more—both remotely and through on-site visits. Based in Fulham, they serve areas across West and South West London, with a “no fix – no fee” guarantee.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills....Read more...
Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.
As a business and administration apprentice, your exact duties will depend on your employer and the department that you are working in, but could include:
Typing up board meeting documents
Putting financial information together in spreadsheets
Responding to emails and post
Producing reports for a senior manager
During your apprenticeship you could be placed in one of the following departments:
Sales
Distribution
Marketing
Network Development
Finance
Parts and Service
Technical Centre
Training:
Working towards a Level 3 Business Administrator apprenticeship standard
At least 20% of your working hours will be allocated to 'off-the-job' training. We'll support you to understand the working hours during the recruitment process
Your Development:
Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer
The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding business
Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles
Employer Description:Calex is one of the UK’s largest apprenticeship training providers with over 20 years of experience in employer led provision.Working Hours :Monday- Friday, 9.00am- 5.00pm, however your exact hours will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
As the first point of contact for customers, the Receptionist plays a vital role in ensuring smooth day-to-day operations while gaining valuable skills for future growth within the company.
Duties will include:
Communicating over the telephone and in person with customers, other agencies and colleagues
Managing email inboxes and calendars
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Assisting with weekly compliance checks such as fire alarm tests, water flushing and temperature checks
As part of this apprenticeship you are required to complete a Level 3 Business Administrator qualification alongside the job role.
We follow a social enterprise model: revenue-generating activities (accommodation / hotels / gyms etc.) help fund our charitable services.
We are committed to inclusivity, adapting services to meet community needs, including strategic priorities of local authorities.Training Outcome:
Potential permanent role for the right candidate
Employer Description:YMCA Dulverton Group is a local community charity. We deliver life changing services to children, young people and families throughout local communities every day.
Based on a social enterprise model, all the income we generate goes back into funding our local community projects and initiatives.
Our vision is ‘to be a leader in transforming communities so that all children, young people and families can truly belong, contribute and thrive.’
Our work covers a wide range of areas including; accommodation, housing advice, counselling, childcare, health advice, youth clubs, volunteering and alternative education.
We are committed to excellence
We have an excellent track record of providing services to people with a range of needs across the county. We regularly adapt our services to help ensure we meet the needs of our community and the strategic priorities of the local authority. We strive to provide a consistent supply of high-quality housing and effective support.
Over 300 people every year use our supported housing, training and wellbeing services. Last year our supported housing team helped nearly 500 people to move on to independent accommodation.Working Hours :Monday- Friday, 9.00am- 5.30pm with an unpaid hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will gain a breadth of knowledge of all areas of clinical administration at the Hospice, having the opportunity to work with different teams. Training and support will be provided via an industry recognised Level 3 Business Administration Apprenticeship with a Level 2 Mediterm Award.
The following are an example of the duties the apprentice may undertake.
To work with the different members of the clinical administration team to learn the various aspects of clinical administrative support within the hospice.
Liaise with other organisations, departments and official bodies to assist in providing a high-quality and efficient service, sharing information as appropriate.
To act as an ambassador for the hospice and promote its services.
To provide administrative support i.e. filing, scanning, photocopying and producing letters/documents.
Accurately input, retrieve and collect data and information using the Hospice computer systems.
Work confidentially with the clinical computer systems and electronic patient records, including retrieving, uploading and inputting information that may contain details and images of severe illnesses.
Deal with face-to-face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.
To be responsible for receiving and processing incoming and outgoing emails and mail.
To communicate effectively and liaise with other professionals in a clear, concise and professional manner.
Take telephone calls from bereaved family and distressed patients, dealing with them empathetically and professionally.
Training:Training and support will be provided via an industry recognised Level 3 Business Administrator Apprenticeship with a Level 2 Mediterm Award with Damar Training. Training Outcome:The Hospice has several different departments, including Finance, Fundraising, Human Resources, Volunteer Management and Education, allowing the option of progression within the hospice. Employer Description:Wirral Hospice St John's provides free care for adult patients with life-limiting illnesses. We also support carers and loved ones; families are at the heart of everything we do.
As a relatively small organisation we are committed to developing the skills and interests of our staff to ensure the workforce is motivated and equipped to deliver what is expected of them in a compassionate and competent manner through apprenticeships, formal training and workplace experience.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties to include:
General administrative duties linked to below tasks
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales, trials and demonstrations
Direct prospects to the field sales team when needed
Enter and update customer information
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Use initiative and think outside of the box when things do go to plan
Assist in the creation of strategies and implement them
Assist with the administration of trade shows and attend to prmote the company
Understand marketing strategies and how to implement
Plan marketing activities with print and social media, supporting in an administrative capacity
Maintain admin records of marketing activities
Training:
Business Administrator Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1 day per month
Training on-site at the employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday - Friday - shifts (flexible).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus,Sales skills,Marketing inc social media....Read more...
Operational Support
First point of contact, answering telephone to handle and redirect calls as required
Producing training guides and documents to support internal training programmes
Co-ordinating diaries for internal training and meetings
Minute taking during meetings and distribution as required
Tracking deliveries online for our orders once delivered
Office supply management, including ordering stock needed for both office and warehouse
Creating purchase orders and checking stock when it arrives
Handle all deliveries arriving at the office to ensure they get to the right person
Accounts
Checking confirmations from suppliers against orders on the system
Processing purchase ledger invoices using our Supplier App
Checking sample pricing against the system to process invoices
Learning and bought ledger
Raising price queries with suppliers and internally with staff
Supporting payment runs as required
Processing payroll
Ad hoc
Working with the warehouse to produce collations
Greeting guests into the office, including clients and suppliers
General office housekeeping, including ensuring all areas are clean and tidy to receive guests
Assist with any internal projects and events as required by the Director or Operations Manager
Training:You will achieve the Level 3 Business Administrator Apprenticeship Standard.
There are workshops that you will need to attend via Teams
You will have a mentor who will work with you on a one-to-one basis
In-house training will be given to support the specifics of the role
Training Outcome:There will be ongoing opportunities to progress and develop within the business.Employer Description:Since we started out in 1999, we’ve earned a reputation among our clients as a reliable, inspiring, and trusted UK supplier of printed promotional merchandise, branded business gifts and corporate clothing.
The promotional industry itself has also recognised this and we are proud to have achieved many accolades, including several prestigious 'Distributor of the Years Award' in 2016, British Promotional Merchandise Association (BPMA).We’ve been awarded accreditations outside of the industry too including Investors in People Gold.Working Hours :Monday - Friday 8.30am - 5.30pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Have you always wanted to be in travel? Do you thrive in being organised and love helping people? Then apply today and join Travelnam's great team, as a Travel Administrator and Concierge. We make special moments happen! This apprenticeship is a great opportunity to gain real-world experience and progress toward a rewarding career in travel.
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
As a growing independent travel agency, there is so much scope for career progression
There are two main elements to the company's sales and operations, so there's always scope to grow within these departments and be hired full-time time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday to Friday 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Key Responsibilities
You will work alongside different departments to support the smooth running of daily business operations. Tasks will include (but are not limited to):
Operations
Check staff timesheets and cross referencing with clock-in/clock-out records.
Assisting with scheduling and workforce planning documents.
Supporting the coordination of equipment and consumables for jobs and events.
Updating internal systems and spreadsheets to track job progress and completion.
Liaising with site supervisors and managers to ensure operational information is accurate and up to date.
Supporting the preparation of event plans and staff rotas.
Sales and Client Services
Creating and processing consumable and supply orders for clients.
Preparing quotations for clients.
Assisting with client communications and record keeping.
Maintaining quotCreating e information and histories in CRM systems.
Supporting tender documentationand proposal formatting when required.
Helping to track client feedback and identify service improvement opportunities.
HR & Compliance
Supporting the onboarding and offboarding for staff.
Filing and maintaining HR records and staff documentation.
Supporting recruitment admin such as reference requests and induction packs.
Assisting with Health and Safety record keeping, staff training logs, and COSHH data sheets.
Helping to ensure compliance with company policies and legislative requirements.
General Office Administration
Managing incoming calls and emails.
Updating spreadsheets and company systems.
Assisting with company correspondence and documentation.
Supporting the marketing team with social media content, blog posts and news articles for ther company's websites and platform.
Training:You will achieve your Level 3 Business Administrator Apprenticeship standard.
There are workshops you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.Training Outcome:There will be opportunities for ongoing training and career devlopment for the right candidate upon completion of the apprenticeship.Employer Description:The Nu Group is a growing facilities management company providing cleaning and waste management services across the country. We pride ourselves on professionalism, sustainability and delivering exceptional services to our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 minute lunch break unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Working alongside the Office Manager to implement and stream-line working practices in the business in conjunction with the senior management team, to achieve working efficiencies and facilitate the professional team in delivering their instructions
Continual management of our ISO accreditations
Managing incoming and outgoing post and deliveries, general filing and data management tasks
Managing incoming telephone communications, directing calls to the relevant person, or taking detailed messages, as required
Opening and archiving of digital job files – utilising WorkFlowMax and SharePoint systems
Drafting and sending of correspondence (email and letter format)
Audio typing / general administrative typing duties
Banking reconciliation using Xero programme
Setting up and organisation of meetings
Team diary management
Preparation of documentation utilising Microsoft Office programmes including, but not limited to, Word, Excel and PowerPoint
Dealing appropriately with all Client queries received including
General and specific enquiries related to new or ongoing projects
Accurately and efficiently inputting Client data and circumstances onto appropriate internal on-line and off-line databases ensuring all records are up to date and correct
Adhering to service delivery procedures
Conducting project related customer satisfaction surveys and follow up as required
To be responsible for the monitoring of stationery and PPE and restock of stock in a timely manner
Distributing, receiving, and recording client feedback questionnaires
Drafting and sending of invoices
Ensuring service knowledge and skill levels are maintained to the highest standard by attending any relevant meetings and training
Constructively contributing through team meetings, informal dialogue, and gained experience to the effective delivery and continued improvement of the service
Other duties as may be required in a small office environment
Training:Level 3 Dental Nurse (GDC 2023) Apprenticeship Standard including:
Level 3 Extended Diploma in Dental Nursing
Skills, knowledge and behaviours
End Point Assessment
Training Outcome:
This role has the opportunity to expand into a Senior Office Administrator role as our business grows and our team expands
Employer Description:At Actua we are committed to a conceptual framework that we have called Learning Continuum, a transformation model to drive change in organizations by promoting the constant search for learning and the evolution of training strategies.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Administrative skills,Initiative....Read more...
This is a rare opportunity to join Thrive4Life as a Business Growth Apprentice. Based mainly in our friendly Esher office (just 8 minutes from Esher station) and with regular days at our Wellbeing Centre in the Lloyd’s building, EC3 (Bank Station) in the very heart of the City of London, this role offers a unique blend of office-based training and exposure to the London City environment and culture.
You’ll be working closely with two experienced managers — Julia McAllister (Growth Manager, Thrive4Life Wellbeing Centre) and Rhea Mall (City Health Campaign Lead and Data Scientist), as well as gaining mentoring from senior company leadership and hands-on experience across a wide range of functions including administration, in person and streamed events, data, and client support.
Purpose of the Role
To provide day-to-day administrative support to both Thrive4Life and Wellbeing Centre Business Growth activities, ensuring smooth operations, excellent client service, and robust data management. This is a wide-ranging apprenticeship designed to give you valuable, transferable skills and a strong career foundation.
Duties and Responsibilities
Supporting the City based Wellbeing Centre
Welcome patients and handle enquiries by phone, email, and in person
Support bookings, payments, and client care using the Cliniko system
Assist with monthly health talks, Pilates sessions, and city-based promotional in person events and pop-up expo stands
Prepare marketing materials and keep promotional displays stocked across the Lloyd’s building
Help process national referral bookings and maintain tidy clinic facilities
Supporting Data & Outreach
Input, validate, and manage data across our CRM systems and spreadsheets.
Consolidate data from enquiries, bookings, events, and subscriptions.
Assist in building prospect lists for outreach campaigns and support data cleaning.
Help prepare reports and dashboards (e.g., enquiries, conversions, event attendance).
Provide support for email marketing and light research tasks.
General Office Administration
Handle incoming calls and emails, taking messages or directing queries.
Support document preparation, filing, and record-keeping.
Assist with scheduling meetings, travel, and other logistics.
Provide ad hoc support to the wider team as needed.
What Makes This Role Unique
A rare opportunity to gain exposure not only to business administration but also to finance, sales, marketing, and delivery, giving you a broad foundation for your career.
The chance to work both in a supportive Esher small office environment and in the vibrant London City setting, gaining insight into corporate culture and client engagement in the city of London.
Practical involvement in a company that has just launched a new website and adopting an AI-driven customer relationship platform — with state-of-the-art client engagement to drive growth.
Real mentoring and day-to-day learning from senior leaders in the company, giving you insight into business strategy as well as administration.
For the right candidate, multiple opportunities to expand the role and grow with the company.
Training:This role is aligned to the Business Administrator Apprenticeship Level 3 Standard.
You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training.
What You’ll Gain
Real responsibility from day one in a supportive small team
Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI - CRM (with built in AI drivers), and other modern outreach tools
Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries
A nationally recognised apprenticeship qualification
Strong career prospects in business administration, operations, or data management
Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time
We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management
The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available
Training Outcome:
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors
This foundation prepares candidates for various careers or senior roles
Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...
LEGAL PA / ADMINISTRATOR Manchester City Centre (hybrid option) Award-Winning Boutique Law Firm Up to £45K + Progression
This isn’t just another law firm, since launching in 2020, they’ve challenged the traditional models, creating a hybrid structure that combines the autonomy of a fee-share with the collaboration, quality, and culture of a boutique practice. It’s an approach that’s attracted 70+ partners, multiple industry awards, and recognition as one of the fastest growing firms outside the Top 100. Now, they’re looking for someone to join our central support team. This is a fantastic opportunity to work closely with the firm’s founders and leadership team, while playing a key role in how new partners experience life here.
What you’ll be doing
Be the first touchpoint for new partners, making their Welcome Day, IT setup, and transition into the firm seamless, professional, and memorable.
Build relationships with partners across the business, supporting them with queries, connecting them with the right people, and helping foster collaboration across the team.
From ordering branded gifts to ensuring the Manchester office is stocked and organised, you’ll play a vital role in keeping things running smoothly.
Why this role?
Work directly with senior leadership with true visibility and influence.
Be part of a fast-growing, award-winning law firm with a bold vision.
Career progression opportunities as the firm continues to scale.
A role that blends people, process, and culture, every day will feel different.
A genuinely supportive, collaborative, and fun environment, enjoyment is one of our core values.
What we’re looking for
A personable, relationship-driven team player who enjoys working with people.
Someone with a sharp eye for detail and strong organisational skills.
A problem-solver who thrives in a fast-paced, growing business.
Confident with Word and Excel (full training provided for everything else).
Above all, someone who wants to be part of an ambitious firm where client service and people come first.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
LEGAL PA / ADMINISTRATOR Manchester City Centre (hybrid option) Award-Winning Boutique Law Firm Up to £45K + Progression
This isn’t just another law firm, since launching in 2020, they’ve challenged the traditional models, creating a hybrid structure that combines the autonomy of a fee-share with the collaboration, quality, and culture of a boutique practice. It’s an approach that’s attracted 70+ partners, multiple industry awards, and recognition as one of the fastest growing firms outside the Top 100. Now, they’re looking for someone to join our central support team. This is a fantastic opportunity to work closely with the firm’s founders and leadership team, while playing a key role in how new partners experience life here.
What you’ll be doing
Be the first touchpoint for new partners, making their Welcome Day, IT setup, and transition into the firm seamless, professional, and memorable.
Build relationships with partners across the business, supporting them with queries, connecting them with the right people, and helping foster collaboration across the team.
From ordering branded gifts to ensuring the Manchester office is stocked and organised, you’ll play a vital role in keeping things running smoothly.
Why this role?
Work directly with senior leadership with true visibility and influence.
Be part of a fast-growing, award-winning law firm with a bold vision.
Career progression opportunities as the firm continues to scale.
A role that blends people, process, and culture, every day will feel different.
A genuinely supportive, collaborative, and fun environment, enjoyment is one of our core values.
What we’re looking for
A personable, relationship-driven team player who enjoys working with people.
Someone with a sharp eye for detail and strong organisational skills.
A problem-solver who thrives in a fast-paced, growing business.
Confident with Word and Excel (full training provided for everything else).
Above all, someone who wants to be part of an ambitious firm where client service and people come first.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
An Exciting Opportunity Has Arisen for a Conveyancing Secretaryto join a well-established and respected London law firm with a long-standing reputation for providing trusted advice across property, family, private client, and litigation. Their conveyancing team is known for being friendly, collaborative, and highly professional, they value people who take pride in their work and want to be part of a supportive, close-knit environment.
They are looking for an organised and proactive Legal Secretary to join their busy conveyancing department. This is a hands-on, client-facing role where you'll work closely with fee earners to keep transactions running smoothly and ensure clients receive an outstanding level of service.
As a Conveyancing Secretary, you'll handle a wide range of administrative and legal support duties from preparing documents and managing correspondence to maintaining client files and assisting with Land Registry applications.
This is a full-time role offering a salary up to £29,000 and benefits.
You Will Be Responsible For:
* Drafting and typing legal documents and correspondence from dictation.
* Managing incoming and outgoing communications (emails, post, phone).
* Opening, maintaining, and closing client files in line with compliance procedures.
* Preparing documents such as deeds, lease extensions, and completion statements.
* Submitting and tracking Land Registry applications.
* Assisting with billing, payments, and general office administration.
* Providing professional client support and occasional front-of-house cover.
What We Are Looking For:
* Previously worked as a Conveyancing Secretary, Conveyancing Legal Secretary, Legal Secretary, Conveyancing Assistant, Legal Assistant, Conveyancing Legal PA, Legal Administrator, Conveyancing Admin Assistant, Legal Typist or in a similar role.
* Experience as a Legal Secretary, ideally within conveyancing.
* Strong audio typing and IT skills (Microsoft Office; experience with case management systems is a plus).
* Excellent organisation and attention to detail.
* Confident communicator with a professional and approachable manner.
* Able to manage multiple tasks and work calmly under pressure.
* A team player who takes initiative and enjoys contributing to a positive working environment.
What's on Offer:
* Competitive salary.
* The chance to join a welcoming, well-respected London law firm.
* A varied and responsible role where your work genuinely makes a difference.
* Opportunities for career development within a supportive conveyancing team.
This is an excellent opportunity to join a well-respected legal team and take the next step in your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
£32,000 + Bonus + Pension + 25 Days Holiday + Study SupportAre you an experienced Financial Services Administrator ready to take the next step into leadership?This is an excellent opportunity to join a well-established and growing wealth management practice, representing a FTSE 100 brand, and play a key role in supporting Advisers while developing your own management career.As Team Leader, you’ll oversee the administration team and ensure the smooth running of client servicing across the practice. Acting as the first point of contact for clients, you’ll coordinate diary management, provider liaison, business submissions and post-meeting administration, all while maintaining the highest levels of client care and operational efficiency.You’ll work closely with the Partners and Advisers to deliver an exceptional client experience, ensuring all documentation, CRM records and compliance requirements are completed accurately and on time.This is an ideal role for someone with experience working within a St. James’s Place environment (2-3 years preferred) who’s looking to progress into a management position. A full in-house training and development programme is provided, with all study and qualification costs fully supported by the company.Key Responsibilities
Lead and support the administration team, ensuring high standards of accuracy and service.
Manage adviser diaries, book client review meetings and prepare pre-meeting research packs.
Oversee client documentation, valuations and follow-up actions.
Maintain and update CRM systems and client records.
Handle Letters of Authority, liaising with SJP centres, providers and third parties.
Prepare client presentations and compliance forms.
Support the Partner with business submissions and client communication.
Continually seek to improve processes and contribute to the wider success of the practice.
Skills & Experiences
2–3 years’ experience in financial services, ideally within a St. James’s Place practice.
Strong organisational, leadership and client service skills.
Excellent attention to detail and communication skills.
Confident using CRM systems and Microsoft Office.
Enthusiastic about learning, developing and progressing into management.
The Rewards
Competitive salary + discretionary bonus scheme
25 days’ holiday (+ bank holidays + Christmas closure)
Company pension & life assurance
Free parking
Full funding for professional development and qualifications
If you’re a proactive, motivated individual who thrives in a professional, client-focused environment and you’re ready to take the next step in your financial services career, we’d love to hear from you. Apply today!....Read more...
As an Apprentice Office Administrator, you’ll be supporting the day-to-day running of the office while learning valuable skills in administration, customer service, and business operations.
You’ll play an important part in helping the team stay organised and ensuring customers and suppliers receive a smooth and professional experience.
Key Responsibilities:
Answer incoming phone calls and emails, directing queries to the right team member or department.
Maintain and update customer records, including contact details and sales information.
Support the sales process by creating quotations, processing orders, preparing invoices, and handling dispatch paperwork.
Assist with purchase invoice processing, making sure all supplier bills are logged correctly and passed on for payment. (This is something for a later date)
Carry out general office admin tasks such as filing, scanning documents, and data entry to help keep everything running smoothly.
What You’ll Learn:
How to communicate professionally with customers and suppliers.
How to use business software and systems to manage data and documents. This includes our bespoke computer system called BCE (this is temporary as we will be getting a replacement in 2026) Microsoft packages like Outlook, Excel and Word.
The basics of sales and finance processes, including invoicing and order handling.
Time management, teamwork, and attention to detail in a busy office environment.
We are a small company, but we are a friendly team who work well together.Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:Admin Assistant.Employer Description:Established in 1967, Baugh & Weedon is a leading manufacturer of Non-destructive testing equipment with high quality products and services.
Sectors include:-
Oil & Gas, Aerospace, Rail & Automotive, Construction & Infrastructure, Power Generation, Renewable Energy, Manufacturing.
Based in the UK but we work with customers and projects across the globe due to our extensive worldwide network of distributors and partners.
All of our partner companies are long-established in their country or region and with extensive local NDT market knowledge, combined with our expertise, the customer benefits greatly from local expertise and support.Working Hours :Monday – Friday, 9am-5pm, with 30 minutes unpaid lunch.Skills: Hard working,Willingness to learn,Flexibility,Curiosity,Positive attitude,Reliable,Honest,Confident....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Key Responsibilities:
First Point of Contact & General Enquiries:
Handle incoming communications (email/phone), responding to or redirecting queries as appropriate
Act as the first point of contact for internal and external queries, ensuring enquiries are dealt with efficiently
Support the office manager by flagging important tasks or deadlines
Workflow & Job Administration:
Ensure jobs progress efficiently through the workflow using our internal IT platforms
Diary management , including scheduling assessments and meetingsPerform an initial check on submitted documentation to ensure completeness
Request missing documentation or information from staff/workforce as needed
Upload, manage, and organise project files and documents on shared platforms
Create and manage manual document templates
Complete manual job lodgements where necessary
Maintain accurate records and logs of job progression and communication
Help troubleshoot basic issues and escalate queries when appropriateMaintain up-to-date installer records and contact lists
General Office Administration:
Support the Office Manager with ad-hoc administrative duties
Assist in compiling and distributing internal reports, including the weekly Friday Report
Contribute to internal process improvement by identifying areas for streamlining admin tasks
Always maintain confidentiality and data protection standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Apprenticeship will follow Mentor for in-house training
attend regular college days and visits, 20% of the working week will be spent on studies
Training Outcome:
This is a permanent role offer for the right apprentice, on completion of qualification and satisfactory reviews througout the programme, also as a platform to prgress onto a higher qualification that aligns with the business requirements
Employer Description:Dynamic Surface Repair Technicians specialize in providing on-site repair and restoration services tailored to diverse industries.
We excel in addressing a comprehensive range of hard surfaces, encompassing materials such as wood, laminates, composites, acrylic, fiberglass, glass, and ceramic tile, among others.
Explore our portfolio in the gallery for visual examples of our craftsmanship. For inquiries or assistance with specific repair projects, please don't hesitate to contact us. Your satisfaction is our commitment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Hierarchical reporting: Branch Management and Company Directors
Main activities:
Assisting customers at the trade counter with enquiries and securing orders
Making proactive sales calls to generate business
Serving customers on the Sales Counter and assisting with loading vehicles
Answering phone calls and emails
Raising Sales Orders, Purchase Orders & Quotations
Managing stock levels and placing orders as needed
Planning and coordinating daily delivery schedules
Ensuring efficient operations of Goods In, Goods Out, Returns, and Stock Control
General stock control, including daily stock checks and stocktaking
Coordinating internal branch transfers
Supporting warehouse functions and stepping in to pick orders when needed
Supporting with company administration tasks
Training:
The candidate will complete an apprenticeship within the agreed subject for the vacancy
This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard
Internal training will be provided on the job, including third party training on systems and products
Training Outcome:
Career progression into Senior Sales and Assistant Branch Manager
Employer Description:Organisation Information:
Please insert details about your organisation to inform the Applicant. Our rich history began with Amersham Roofing Centre in 1977 and was based in Slough. The business developed quickly and grew in reputation for providing an honest and dependable supply source for the surrounding area. Amersham Roofing also developed its own roofing services which were successful for many years, and provided key services for the residents of Berkshire. UK Roofing and Plastics has developed to be at the leading edge of supply, with a vast choice of Tiles, GRP and Flat Roof solutions and many new and innovative products and tools. The commitment of our talented staff to keep the shine on our products and maintain the relationships with our clients has been our constant goal. Our aim is to carry on this legacy of innovative thinking, customer service excellence and unrivalled stock offering. Over the next decade, we focused solely on supply, and quickly became the trusted choice of both the Trade and Public for every type of roofing project.Working Hours :Monday- Friday, 7.00am- 4.30pm
This position may include varied shifts and weekend work.
Exact shifts TBC.
This will include every other Saturday which will be 7.00am - 11.00am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Driving Licence,Confident,Sales Skills....Read more...
Provide day-to-day administrative support across the school, including assisting the Senior Leadership Team
Manage communication and enquiries via phone, email, and in person
Maintain accurate records and databases using Microsoft Office and school systems
Support with school trips, events, and general office coordination
Ensure safeguarding procedures are followed for all visitors
What We’re Looking For:
At least 6 months of administrative experience
First Aid trained or willing to complete training
Confident IT skills (Word, Excel, and database systems), data entry and record keeping
Excellent communication, organisation, and time-management skills
Professional, adaptable, and calm under pressure
A genuine passion for supporting students and school life
Able to build positive relationships with colleagues, students, and stakeholders, anticipating and responding to others’ needs effectively
Training:
Study towards a relevant qualification, Level 3 Business Administrator Apprenticeship standard qualification
On-the-job training and mentoring from experienced professionals
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8.00am to 4.00pm, with a 50-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
What will the apprentice be doing?This apprenticeship will be based in an office on a busy construction site and an appreciation for following Health & Safety protocols is a must. Your general tasks could include:- Controlling company and project documentation- Sorting, storing, and retrieving electronic and hard copy documents- Producing document progress reports for senior managers- Ordering of office supplies and liaising with other office staff- General admin tasks such as greeting clients, management of meetings and meeting room bookings, supporting with site signage, presentations, and may include supporting with eventsThese tasks can be repetitive with a high attention to detail needed. As you gain experience in your role, you will gain further tasks and responsibilities to add diversity.What training will the apprentice take and what qualification will the apprentice get at the end?The qualification you would be working to is the Level 3 Business Administration (Standard) where we will be looking to partner with a training provider to provide the training. This training will mainly be through remote learning with a paid study time as needed up to 7 hours/1 day per week. You are expected to travel if needed for training and assessments. You will be responsible to managing/arranging with your line manager.Training:This Level 3 Business Administrator apprenticeship will be based in an office on a busy construction site and an appreciation for following Health & Safety protocols is a must. Your general tasks could include: - Controlling company and project documentation - Sorting, storing and retrieving electronic and hard-copy documents - Producing document progress reports for senior managers - Ordering office supplies and liaising with other office staff These tasks can be repetitive with high attention to detail needed.
If required, you will also complete Functional Skills in English and maths.Training Outcome:On completion of this apprenticeship, you can work as a qualified Trainee Document Controller where, with more experience, you can look to progress into a Document/Office Management position. This could also develop into working in a construction companies head office, overseeing various projects. On top of that, this is not a construction specific apprenticeship with the Business Admin qualification containing transferrable skills into other industries.Employer Description:Evolve is a not-for-profit organisation that manages the CITB Shared Apprenticeship Scheme within London. In other terms, we offer construction apprenticeships!Working Hours :Monday-Friday, weekends may be an option. Minimum of 35 hours per week but potential for more. Approx. 8am - 5pm but hours will be confirmed by contractor after successfully passing the Stage 1 & 2 Interview.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Patience,Team working....Read more...
You will be a key individual responsible for all sales outreach and administrative support behind the EZOO team to generate leads for new customers.
We are creating a new element to this role to expand our offering to our existing customers who are already in our cars, to offer them the opportunity to save money by taking a new car via Salary Sacrifice where the opportunity permits them to do so.
Your main responsibilities will be:
Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels
Responding to all initial inbound queries
Supporting the sales team with the process flow for customers
Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs
You will manage and maintain our CRM system (Zoho) - for data entry, lead management, maintain data quality standards
Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports
Work with wider teams to ensure a smooth user experience
Customer retention and growth
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Undertake the responsibilities below:
Organisational support and ensuring the smooth running of the Director/Deputy Director’s day to day business and engagement across the Directorate/Division
Managing all meetings and diary requests for the Director/Deputy Director/s and any associated meetings they are chairing/organising
Continuous monitoring of the Director/Deputy Director’s inbox with prioritisation of incoming emails, flagging urgent matters at the earliest and appropriate moment, and responding accurately within deadlines
Working with Director/Deputy Directors to ensure they are adequately prepared for meetings (e.g. preparing briefing packs)
Providing expert insights to the Director/Deputy Director’s preferences in terms of time and workload management, working with multiple contacts to ensure that expectations are met
Logistics support including booking meeting rooms, travel and accommodation for Director/Deputy Director and wider team as appropriate
Proactively working with colleagues internally and across Government on delivering other tasks, actions and commissions, ensuring successful and timely delivery as requested
Working effectively as a member of the wider Executive Assistant Team supporting colleagues through sharing of experience best practice and providing cover when required
Essential skills you would bring to the role must be demonstrated in your personal statement:
Highly organised individual with the ability to manage multiple tasksAbility to build and maintain effective relationships with a range of internal and external customers and stakeholders
Adaptable and flexible approach, with the ability to respond positively to changing demands, priorities and working environments
Clear and confident communication skills, both written and verbalFamiliarity with Microsoft Office, including Word, Excel and Outlook
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a permanent position and after successful completion of your apprenticeship your employment will continue and you'll have the skills to progress within our Directorate or within the wider Defra business community
Employer Description:At the Department for Environment, Food and Rural Affairs (Defra), we are passionate about our work. We are the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people’s day-to-day life, from the food we eat, and the air we breathe, to the water we drink.Working Hours :Monday - Friday, 09:00 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Deliver a quality reception service, dealing directly with patients, relatives and carers either face to face or by telephone. Reception services include general enquiries, booking or cancelling of appointments, logging of accurate information (e.g. visit requests)
Facilitating efficient lines of communications between patients and clinicians at all times
Manual filing of information and documents where appropriate
Extensive use of the medical centres computer system and other computer software such as MS Word, Excel and Outlook.
To use and amend (where appropriate) the computerised appointment system.
Retrieval of information as required from both computer and manual systems.
Responsible for the internal and external mail distribution and delivery (this includes ensuring specimens for pathology are ready for collection)
Ensure that the information resources in the practice premises are regularly updated and kept in a tidy and orderly manner
Ensuring adequate stocks of information leaflets, certificates and prescription forms are maintained and ordered when appropriate
Observe a strict code of confidentiality at all times
To work within the practice’s agreed policies and guidelines and where appropriate, commenting on and contributing to changing such policies
Attend practice meetings or other meetings if required
Signposting patients to other services as appropriate
Querying prescription details with patients / carers etc
Getting prescriptions signed by GPs when required
Carry out general health and safety checks around the building
Providing administrative support for the whole team
Ensuring the internal communication system is kept up to date
Inputting data using various computer software
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training.
On the job and off the job training will be delivered in the workplace.Training Outcome:Progression to Administrator within the surgery.Employer Description:A busy and friendly GP Surgery. We are in a purpose built surgery
building. We have more than 5000 patients registered with us. We
have 10 members of staff ranging from doctors / nurses / physio /
admin staff and other health care professionals. You will be joining
our admin team consisting of four members of staff, who will be at
hand to assistant you.Working Hours :Monday to Friday.
Shift system that could be 8am – 3pm / 9.30am - 5.30pm / 10.30 –
6.30am.
May include weekend work.Skills: Communication skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Maturity,Trustworthy....Read more...
The successful candidate will undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
Main Duties:
To have a thorough knowledge of all practice procedures.
To work in accordance of written protocols.
Deal with all general enquiries, explain procedures and ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are managed in a logical and non-disruptive manner.
Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
Receiving patients, consulting with members of the practice team and maintaining and monitoring the practice appointments system.
Process appointment requests, new and follow-up, from patients via online requests, telephone and in person.
Deal with visit requests as per practice protocol.
Process repeat prescription requests in accordance with practice guidelines (paper, telephone and email requests).
Handing completed repeat prescriptions to patient and checking names and address.
Process patients' change of address via computer data entry.
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
Receive and make telephone calls as required (internal and external). Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
Company Benefits:
NHS Pension.
NHS discounts.
Free parking.
Training:Business Administrator Level 3 apprenticeship standard with Medical Pathways.Training Outcome:Upon completion of the apprenticeship, there will be an opportunity to join the team in a full-time position.Employer Description:GP training practice located outside central Manchester with a growing list of 11,300 patients. The team consists of 3 GP partners, 4 salaried GPs, an Advanced Nurse Practitioner, practice-based pharmacist, 2 practice nurses, 1 health care assistants, a trainee nurse associate, first contact physio and a focussed care practitioner supported by a fabulous administration team.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
