Welcome customers to Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails, make customer service and sales calls
Data input customer orders to React, company CRM system
Day-to-day administration
Support with warehouse duties i.e. help and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, mailing and post office duties
Opportunity to develop a process improvement / project for the site
Training:
Level 3 Business Administrator
Work-based learning
Functional skills
Training Outcome:Progression onto full-time employment.Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK. We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.
Full training will be given. This is a varied role that will focus on sales and customer service skills. You will be given product training and will learn to process orders via our CRM system. As this is a small branch you will also be required to work in the warehouse and help arrange delivery runs (logistics).
So, if you are looking for a new opportunity, then look no further! This could be the role for you!
Additional Benefits: once you have completed a probationary period we’ll pay for forklift training and driving lessons!Working Hours :Monday - Thursday 8.00am - 4.30pm / Friday 8.00am - 3.30pm / 30 minutes unpaid lunch / ad-hoc breaks during day.Skills: Physical fitness,Hard working,Flexible approach to work....Read more...
To enter and update information on a Management Information System (MIS) relating to the Functional Skills (FS) Qualifications obtained by soldiers within the British Army
To communicate and liaise with personnel from a variety of national and international Army Education Centres via telephone and email
Analyse the FS data on timely and non-timely achievements, withdrawals and enrolments and produce quarterly reports on your findings
Provide office support, to include preparing and printing off documents for meetings, and taking minutes
To work as part of the MIS Team to manage and monitor the central email address, assigning emails to the correct employee and answering general enquiries
Download standard reports from an MIS, using Excel skills to filter, sort and display the data produced by the reports
Use the Microsoft Office package to display data in tables, charts and graphs
Update Standard Operating Procedures to meet yearly changes reflective of academic yearly changes
Create processes and guidance for the tasks within their own role to be able to coach other employees
Use Project Management Tools to undertake projects on behalf of the organisation
To carry out any other duties as requested by the Quality and Compliance Manager
Plan and manage tasks taking account of priority and urgency
Training:
Business Administrator Level 3
Training will be delivered on site with the employer and remotely with the training provider
Some training will be delivered at the premises of Basingstoke ITEC
Training Outcome:Successful completion may enable the apprentice to complete additional apprenticeship at a higher level.Employer Description:WBL services have a contract with the British Army to support and manage the Army's Apprenticeship provision.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Excellent written skills....Read more...
Day-to-day responsibilities will include:
Organisation of customer portals inbox
Logging customer enquiries
Uploading of trader’s quotations
Inputting of customer invoices
Liaising with our accounts department to resolve discrepancies
Ability to communicate effectively with all team members and resolve issues
Have the ability to work within a team and be confident to switch roles within the team to cover the workload as needed
Perform data entry and handle repetitive tasks efficiently. This will include invoicing customers and logging orders
Seamlessly switch between tasks while maintaining focus and accuracy
Collaborate effectively with team members and communicate clearly
Maintain a calm and relaxed demeanour, even with a fast-paced, busy workload
Ensure all tasks are completed with great attention to detail and organisation
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
Monthly classes at Colchester Institute (Colchester Campus).
Training Outcome:If the successful applicant shows promise and is successful in the role, there is the possibility to progress onto other administration within the company.Employer Description:Quinta Raddison - Worldwide procurement specialists for heavy industry
Experienced buyers across 4 offices strategically placed in the UK, USA, Germany & South Korea allowing direct access to domestic market prices.
Wide variety of products supplied to predominantly support electrical, mechanical and control & instrumentation fields. To heavy industries Worldwide including the Middle East, Asia, Africa, Australasia & South America.Working Hours :Monday to Friday 8:30am - 5:00pm with a one hour lunch break each day 1:00pm - 2:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good use of maths and English....Read more...
Administration and coordination of project information within functions areas and the wider business. Gain broad experience of functional areas to inform medium term career progress.
Tasks & Responsibilities:
Exposure to office and site office based roles
Key learnings of IMS systems and processes to link functional areas
Processing of project information into various business systems
Assist with coordination and planning to ensure efficient project delivery and outcomes
Departmental role tasks as proficiency increases
Training:Business Administrator Level 3 Apprenticeship Standard:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
Opportunity for career development and potential full-time role upon successful completion of apprenticeship
Employer Description:Metclad Contracts is an award-winning UK based contractor, specialising in Envelope, Cladding, Structural Framing and Flat Roofing.
Since 1987 we have worked across a range of sectors, including Commercial, Education, Healthcare, Industrial, Leisure, Retail and Stadia Developments, finding innovative solutions to realise our clients’ ambitions.
While we approach each project differently, our clients can expect:
Design at the core of everything we do
Health and safety excellence
Technical expertise
In house fabrications
Trusted supply chain
Sustainable construction
Our in house design team works closely with architects, contractors, clients and end-users during the life cycle of each project. This allows us to find construction, fabrication and installation solutions that meet the time and budgetary requirements of each scheme.Working Hours :Monday - Friday, 8.30am - 5.00pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings
Manage email and phone enquiries, respond to customer queries professionally and promptly
Assist with scheduling, booking confirmations, invoicing, and general admin support
Help maintain our customer database, track leads, and follow up with potential clients
Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience)
Prepare reports and updates for management to support smooth business operations
Work closely with the leadership team to continuously improve internal processes and the customer journey
Be the first friendly face customers see - greeting guests warmly and showing them to their Trackman bay
Confidently demonstrate how to use the Trackman golf system
Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit
Maintain high hygiene standards at the bar and throughout the venue
Monitor stock levels and communicate shortages to management in a timely manner
Process bookings and transactions using our POS system
Assist in setting up for events and ensuring the venue is presentable at all times
Training:Business Administrator Level 3.Training Outcome:
Further progression within the business
Further qualifications offered
Employer Description:Friendly, proactive, and passionate about hospitality and business growth. We're
looking for a dynamic team member who can wear two hats — customer service
and business admin — to help us take our corporate and event offerings to the next
level. Over the next couple of years, we’re aiming to expand and open new venues
— so this is a great opportunity to grow with us and be part of an exciting journey
from the ground up.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Placing orders
Pricing and working with price lists
Credit/debit/invoicing/rebates
Month end activities
Liaising with customers via different communication methods, i.e. phone, email etc.
Customer complaints - learn customer complaint process and manage reporting
Reporting - day-to-day and monthly Customer Service reports
Experience/exposure to Export markets and associated requirement and compliance required
Work closely with the Sales Account Managers
Process reviews and audits writing up findings
General - filing, testing new systems, attendance at weekly and monthly meetings
Training:Business Administrator Level 3.
Training will take place at Riverside College Widnes campus 1 day per fortnight.Training Outcome:Upon completing the apprenticeship, there is the possibility of securing a permanent position with opportunities for further development within INEOS Inovyn.Employer Description:INEOS Inovyn is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €5.1 billion, INEOS Inovyn has circa 4,200 employees and manufacturing, sales and marketing operations in 8 countries across Europe.
INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes. www.inovyn.com www.ineos.com INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes.Working Hours :Monday to Friday 09:00 - 17:00 with 45-minute unpaid lunch break
1-day per fortnight on campus.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,High standards,Ability to multitask....Read more...
The successful candidate will work closely with the Operational Team, and will spend some time training in Transport admin, Health and Safety admin, and general operational areas such as procurement, logistics, and premises management.
Transport:
Organising FORS folders, ensuring documentation is completed and recorded
Uploading files online where required
Managing and updating Transport SharePoint
Completing Licence checks
Health and Safety:
Updating Arco records of uniform and supplies purchased
Comparing prices to obtain best possible purchasing rates
Maintaining training records, setting calendar reminders, following up on outstanding training
Summarising patterns, for example in ‘near miss’ reports
Learning and implementing statistical analysis
Procurement:
Keeping Excel spreadsheets up to date
Updating Old stock records and presentations
Checking for errors or inconsistencies in claim back spreadsheets
The role will contain various administrative tasks, with full training offered
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment
Work Based Training
Monthly one-to-one Tutor Sessions
Training Outcome:
Progression is available within the Business Department for the right candidate, upon completion of this apprenticeship
Employer Description:Premier Contract Supplies was set up in 1998 by Vince Caldicott, a former heating engineer who owned Premier Heating Supplies - a company selling heating supplies and bathrooms to the public.
Whilst running PHS he saw that there was a gap within the contract market for a high quality sanitary ware supplier, and Premier Contract Supplies was born.
We started with a small team based in Frimley, with a warehouse unit of 2,000 sq ft. Within three years the company had purchased the property at Farnborough – our current head office – and acquired 18,000 sq ft of warehouse space.Working Hours :Monday - Friday, 9.00am - 3.30pm OR 8.30am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Logical,Follow Instructions....Read more...
Key Responsibilities:
Accurately provide information regarding the organisation’s products, services, and procedures
Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
Resolve customer issues effectively or escalate them to the appropriate department as needed
Maintain accurate and up-to-date records of customer interactions using internal administrative systems
Conduct follow-up communications to ensure customer needs are fully addressed
Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
Learn and apply customer service standards, business processes, and administrative procedures
Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Training:Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus: Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP or online Google Classroom. Training Outcome:The successful candidate will be enrolled on a Level 3 Business Administration apprenticeship programme and will receive comprehensive support through on-the-job training, coaching, and mentoring to help them succeed in their role and achieve their qualification.
In addition, there will be the opportunity to gain broader business insight by spending time in various departments across the organisation through one-week rotations. This will provide a well-rounded understanding of how the business operates as a whole.Employer Description:OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.Working Hours :Monday to Friday (no weekends) 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to listen and respond,Confidence to ask questions,Reliable and Punctual....Read more...
Provide administrative support across a range of HR functions, including documentation, data tracking, and compliance.
Support in maintaining accurate employee records, drafting contracts, and updating policy documents.Contribute to project work with the Talent Management team.
Monitor shared inboxes and provide first-line HR support and guidance.
Assist with producing reports and supporting documents.
Take on additional tasks and projects across the HR team as needed.
Training:
Attend all scheduled training sessions with the apprenticeship provider
Build and maintain a portfolio of evidence to show learning and development
Engage in regular reviews with your mentor and apprenticeship coach
Training Outcome:Upon successful completion of the Level 3 HR Support Apprenticeship, the apprentice will have the foundational skills and experience to progress into a permanent role within the HR function - such as HR Administrator, HR Assistant, or Talent Coordinator.
This apprenticeship also opens the pathway to:
Further study at Level 5 HR Consultant/Partner Apprenticeship
Professional membership with the CIPDLong-term career progression in areas such as HR Operations, Talent Management, Employee Relations, or Learning and DevelopmentApprentices who demonstrate strong performance and commitment may have the opportunity to grow within the organisation and take on more specialised or senior roles over time
Employer Description:Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Dealing with new enquiries via telephone and email
Updating job information on the company portal
Telephoning clients and suppliers
Arranging appointments
Preparation Quotations and Invoices
Follow-up of quotations and invoices
Assisting with preparation of Job Packs
Following internal company processes relating to employee information, compliance and assets
Updating spreadsheets and data entry
General office admin including printing and scanning
Training:
Business Administrator Level 3 Apprenticeship Standard
Study would be one day a month group training at our centre in Newbury and a 1-1 monthly review meeting with your Training Consultant
Functional skills in Level 2 maths and English would be delivered remotely or in person if required
Candidates taking exams this year will be considered for a later start date in the summer, so please use your predicted grades on application
Training Outcome:
Further training and personal development is encouraged
Employer Description:Groundlord is a leading provider of tree and vegetation management, site clearance and forestry services across the South of England.
As a Company we have focussed our efforts on our core values of Quality and Safety and our investments in first-class specialist machinery. We now boast a fleet of large-scale specialist plant ranging from 14 tonne excavators to whole tree chippers and robotic mulchers and the infrastructure to enable us to deliver on large, complex and demanding projects for our clients.
Our success to date stems from the combination of our highly skilled workforce and state of the art commercial scale machinery which has allowed us to develop innovative, efficient and cost-effective services to our client baseWorking Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Team working,Hard Working,Eager to learn....Read more...
Receiving customer enquiries by email and telephone.
Processing orders manually or via their online selling channels.
Produce new listings for items.
Book out sold items.
Ordering new stock.
Inputting data onto the system and spreadsheets.
Receiving goods and dispatching items.
Other administrative duties.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 2003, our client specialises in the supply of Saab, Volvo, Mercedes, and Smart car parts via online ordering. They offer an extensive range of products of each of the car brands that they specialise in and can offer a fast and efficient service to their customers. Our client offers products from a wide selection of market-leading automotive parts suppliers such as: Koni Suspension, Bilstein suspension, Black Diamond Braking & Clutches and more.
They are now looking for a motivated individual to join their administration team.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
As a Sales Representative at UKS Group, you will be an integral part of our dynamic sales team, driving growth and fostering client relationships within the underfloor screeding and heating industry. Your expertise and customer-centric approach will contribute directly to our continued success and expansion. You will be processing enquiries, chasing construction development, plus more.
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Main Duties
Duties will include:
Making telephone calls daily
Processing enquiries
Chasing construction development
Maintaining records and files
Build positive working relationships
General administration duties
Desired Qualities:
Friendly and professional telephone manner
Communications skills
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. Next Level can hire apprentices at any time and hold regular workshops for those on the course. These workshops occur once every 2 weeks online via Teams. You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself, to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship. Upon successful completion of the apprenticeship, you will receive a Level 3 City and Guilds apprenticeship qualification in Business Administration.Training Outcome:
Potential to progress with the company, and gain experience in further departments, strengthening your knowledge
Employer Description:Providing Underfloor Heating & Floor Screeding SolutionsUKS Group provides a professional service to ensure your project is completed to the highest standard, whilst closely observing time frames and budgets.Working Hours :Monday - Friday.
Shifts to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills....Read more...
Provide general administrative support to teams across the business, including compliance, delivery, and business development
Maintain and update accurate records in the organisation’s MIS, CRM, and filing systems
Support compliance with ESFA apprenticeship funding rules by ensuring accurate documentation is stored and processed
Assist in onboarding new learners and employers, including setting up digital accounts and documentation packs
Support project tracking, progress reporting, and calendar management
Prepare and distribute internal communications and meeting documentation
Carry out data entry, run reports, and ensure accuracy and confidentiality of information
Assist in planning and coordination of internal events and meetings
Follow Dynamo’s policies including GDPR, Safeguarding, and Health & Safety
Training:Job Title: Business Administration Level 3 Apprentice Location: Office, Hayle, Cornwall Salary: In line with national apprenticeship wage (subject to review after 12 months) Working Hours: 37.5 hours per week (Monday to Friday)
You will work towards achieving the Level 3 Business Administrator Apprenticeship Standard, which includes on-the-job training, off-the-job learning, and support from a dedicated assessor. Functional skills training will be provided if required. Training Outcome:Upon successful completion, you may progress into a permanent administrative or coordination role within Dynamo or pursue further qualifications such as Team Leading, or Project Management apprenticeship. Employer Description:Dynamo Healthcare Training is an established training provider delivering qualifications and apprenticeships in healthcare, business services, and education support. We are passionate about supporting people into employment and developing their potential through accessible and high-quality training. Our programmes equip individuals with real-world skills that empower careers and transform lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Responsible for:
Personal performance, conduct and presentation & achieving the following duties to a high standard:
First point of contact for customers on phone - dealing with day-to-day general enquiries face to face/ telephone
Registration of applicants, in order to book viewings
Registration of customers through internet registrations
Booking valuations
Viewing feedback
Sales Progression (Vendors/Buyers and Solicitors)
Help to keep files and Spreadsheets updated
Update brochure folders on a weekly basis and when new properties are launched
To work through the database and update customer records accordingly with their requirements, match out via requirements or archive where no further business can be obtained
Ensure diary is printed for viewings and all keys are present to collect
Following procedure
Bring complaints to the attention of your managers immediately
Take precautions to ensure the security of both you and your colleagues
Ensure effective teamwork and co-operation between staff
Social Media
Cross Selling Services
From time to time perform duties outside of this job description reasonably requested of you, including a cross over with Sales and Lettings etc
Training:
Business Administrator Level 3 Apprenticeship Standard
Your qualification will be delivered on line by a designated Skills Coach
Maths and English Functinonal skills if required
Training Outcome:
Become a valuable member of the sales team and explore further qualifications
Employer Description:At Hunters Bradford we have seen our business grow rapidly since opening which is why we are
offering a committed applicant the chance to join this ambitious company.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Working in the office assisting the service manager
Inputting information on to the system
Organising services/repairs and inspection
Collaborating with colleagues
Dealing telephone calls
Creating purchase order using Insphire software
Arranging breakdowns with fitters
Diary management
Liaising with customers and suppliers
Data processing/reporting
General administrative duties
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:Founded in 1993 by the Walsh family, Buckhurst Plant Hire has grown significantly from its humble beginnings. What started with just a few machines, including tractor winches and a 3CX in a small yard, has evolved into a nationwide operation with five depots and over 3,000 pieces of machinery.
Employing more than 120 staff members across the UK, the company has built a strong reputation for providing high-quality plant equipment to various sectors. Its growth is built on a foundation of competitive pricing and exceptional customer service.
Many long-standing businesses rely on Buckhurst for their equipment needs at competitive prices. The high levels of customer service for which the company is known for underpin this growth.
As a company, we work on five brand values, Teamwork, Trust, Customer Commitment, Urgency and Sustainability. These values are what describe and identify us; they help us to provide excellent and reliable customer service for you.
At Buckhurst, we hire a vast range of equipment through our main company divisions: Plant Hire, Utility Plant Hire, Specialist Plant and Transport. In one year alone, we invested over £10 million, ensuring our customers have the very latest equipment from the leading manufacturers across the world.Working Hours :Monday - Friday, 8.30am - 4.00pm and 30 minutes lunch.Skills: Organisation skills,Team working,Friendly and approachable,Willing to learn,Happy to speak with customers....Read more...
This apprenticeship is to work as an Administrative Assistant to the Business Manager and the management team
It will involve learning all aspects of the management of the business, including record keeping, financial management, premises management, health, safety and environmental management documentation, and tracking, collecting, distributing & sorting company data
Answering phones, taking phone messages and passing them on
Supporting the team with day to day administration functions Preparing documents by printing, copying, and binding
Being ready for any other administrative tasks that are required
As time goes on and experience grows, more responsibility will be delegated
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
This role will be one that will allow the right candidate to learn skills and then utilise them to best effect
It is anticipated that progression towards management roles in the future would be available
The company expects this role to continue post apprenticeship
Employer Description:Coldrum Group Ltd is a building contractor based at Chimhams Farm, London Road, West Kingsdown, Sevenoaks, Kent TN15 6BT. The company is a small to medium sized building business with operational sites across London and the South East of England, supported by the head office in West Kingsdown. The company employs a range of professional and administrative staff within the head office including estimators, quantity surveyors, bid managers, finance managers, with operational teams based on sites including site managers and supervisors. The team also engages with a range of subcontractors across numerous trades to help deliver the projects on site.Working Hours :Monday - Friday, 08:00 - 17:00 with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
As an Apprentice Technical Support & Logistics Assistant, you'll gain a broad understanding of how our products work and how we support customers.
You’ll learn to assist with technical enquiries, plan deliveries, schedule service work, and update customer records in our CRM system.
This is a varied role that combines customer communication with logistical coordination, working closely with colleagues in our service, engineering, and delivery teams.
Full training and support will be provided throughout your apprenticeship.
Key responsibilities:
Learn how hot tubs are built and operate to provide helpful technical support and troubleshooting advice
Assist customers by phone and email in a clear, friendly, and professional manner
Process parts enquiries and sales, helping customers find the right solutions
Organise pre-delivery assessments and help coordinate the delivery schedule and route planning
Assist in scheduling engineers for service and maintenance work.
Keep customer records up to date using our CRM system
Support internal teams and help ensure efficient, smooth operations across departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
To be decided upon completion of training
Employer Description:RotoSpa is a family-run, award-winning British business based in Sutton Coldfield. Founded in 2003 to meet the need for UK-made hot tubs, we’ve since become the country’s only hot tub manufacturer — delivering thousands of units to homes, retailers, holiday parks, and hire companies across the UK.
We take pride in our innovation, attention to detail, and outstanding customer service, and we believe in investing in our people to help them grow.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll gain experience in a wide range of office tasks, from document handling to supporting purchasing and customer service, in a friendly and fast-paced technical environment.
Your duties will include:
Answer phones and directing technical enquiries
Managing incoming and outgoing emails
Filing and organising documentation
Raising and processing purchase order / sales orders
Liaising with suppliers for pricing and lead times
Tracking orders and updating status
Assisting with the management technical documentation
Supporting quality audits ISO9001
Training:
For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice
This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard
Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard
Training Outcome:
Upon successful completion of the apprenticeship, become the vital hub of a high-tech engineering team, master essential business skills, take on leadership challenges, and fast-track your way into project support, quality control, or operations management
Employer Description:Engineering firm supplying precision instrumentation, bespoke assemblies, technical expertise with a can-do attitude.Working Hours :Monday - Friday, 08:30 - 17:00 with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Reliable,Punctual,Willing to learn,Adaptability,confidentiality....Read more...
To efficiently process all duties expected of a Pension Administrator
Understand pension auto-enrolment legislation and requirements to support client written and telephone enquiries accurately, and process pension data accordingly
Able to review and understand client data provided in Excel
Producing and cross-checking pension contribution schedules within agreed timeframes
Maintaining records using NFP software
Ensure that client files are kept accurate and up to date
Ensure that all client history (at both the employer and employee levels) is fully documented
Working with the Pensions Regulator – online / telephone and email
Completing, issuing and recording statutory documentation in line with pension legislation
Working with a variety of pension providers/insurance companies - online / telephone and email
Answering employer/employee queries via telephone or email
Work with colleagues on routine outstanding work, ensuring clients are aware and understand requirements/consequences
Support the day-to-day workloads of the team, including inbox enquiries
Manage own allocated workload, taking on additional tasks during quiet periods
Report client dissatisfaction to the Team Lead and the Head of Customer Service accordingly
To develop, understand and work with clients under all systems and services within the Pension Team
To book client/employee calls with the Consultants/Wealth Management Team as required
Training:The successful candidate will complete a Customer Service Level 3 Apprenticeship standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:NFP, an Aon Company, is a people and insurance risk management business that creates local and international sustainable solutions for organisations and employees.Working Hours :Monday - Friday.Skills: Communication skills,Organisation skills,Customer care skills....Read more...
You will be working within an office environment to:
MAIN RESPONSIBILITIES:
To support the Office Management in order to achieve the company's operational requirements.
Answering and redirecting telephone calls and messages on behalf of the Management team.
Answering and redirecting emails to relevant departments on behalf of the Management team.
Preparation and printing of administrative documents and files, including estimates and specifications.
Fielding enquiries and liaising with external clients.
Assist with the creation of weekly work schedules and project planning.
Booking appointments/meetings and scheduling with the appropriate department.
To liaise with the relevant management in regards to any problems in achieving the company's operational requirements.
Sorting and filing of administrative documents and records as per ISO system.
Taking deliveries from various suppliers/postmen.
Greet visitors and sign them in. 12. Any other duties as directed by the office manager and management team.
Training:Business administrator Level 3. Workplace based.Training Outcome:Full-ime employment upon successful completion of the apprenticeship.Employer Description:At City Building Services (NE) LTD we base our performance upon the principles of safety and workmanship. Our dedicated construction experts provide a comprehensive, professional service with uncompromising standards of safe working and trade expertise. WE focus mainly on fitting of Fire doors in social housing group properties and other related fire works.
We are a local building and redevelopment company with a wealth of experience in domestic and commercial ventures working with local councils, housing associations, landlords and private tenants while also providing project management and surveying solutions.Working Hours :Monday to Friday 9.00am-5.00pm One hour lunch per day.Skills: Attention to detail,Communication Skills,Customer Care ,IT skills,Note taking ,Organisation skills,Patience,Polite telephone manner,Problem solving skills,Record management....Read more...
As part of this role, the apprentice will be carrying out the following:
1. Customer Account checking daily, an email is sent to the customer with any issues with the account manager cc'd into the email.
a. Defect audit check for the previous week for drivers
b. Outstanding defect repairs
c. Paperwork to evidence repair completed
d. All accounts to be setup with a disclaimer
e. All accounts to be setup with the correct defect check for the asset being checked
f. All accounts to be setup with gate checks
g. Check if any accidents have been recorded and advise account manager
2. Asset Maintenance checking daily, email is sent to account manager. Only chase paperwork with customer or speak to the customer if the schedule is out of sync / outstanding
a. PMI schedule is correct and in line
b. Paperwork is checked and uploaded
c. Check VOR status and remedy any identified issues
d. All vehicles are correctly scheduled with the correct maintenance allocated
e. Any duplicated Assets are checked and removed
f. Asset hub to be set up correctly and updated (within 7 days of becoming a new customer)
g. System is labelled with Logico
Correct users are set up (account manager).Training:Training will be conducted in the workplace in order to achieve the Level 3 business administrator apprenticeship. Some of the topics that will be cover are in the below list:
IT: Skill IT1 - Demonstrates they can use IT packages, specifically to write letters or emails, and to record and analyse information
IT: Skill IT2 - Able to perform tasks relevant to their role using IT packages without supervision
Record and Document Production: Skill RD1 - Records are accurate, rarely require correction and are treated confidentially
Record and Document Production: Skill RD2 - Recommendations and solutions only need minor improvements
Record and Document Production: Skill RD3 - Supports others in producing documents and can provide examples
Decision-Making: Skill DM1 - Decisions are thought through, using a range of information to make a sound judgement
Decision-Making: Skill DM2 - Challenges appropriately and is polite when doing so
Decision-Making: Skill DM3 - Exercises sound judgement when asking for advice by choosing the appropriate time, manner and person
Interpersonal Skills: Skill IS1 - Works effectively with a range of people
Interpersonal Skills: Skill IS2 - Influences and challenges peers when necessary
Interpersonal Skills: Skill IS3 - Supports others in the organisation and demonstrates coaching skills
Planning and Organisation: Skill PL1 - Plans work and achieves deadlines
Planning and Organisation: Skill PL2 - Shares areas to improve plans with others
Planning and Organisation: Skill PL3 - Effectively manages resources and meetings
Planning and Organisation: Skill PL4 - Takes responsibility for logistics and can provide examples
This list is not exhaustive. Training Outcome:There are a number of career routes that an apprentice with Logico could follow; below are a few of them:
Compliance Administrator
Transport Consultant
Professional Transport Consultant
Business Manager
Employer Description:While you get on with what you do best, running your business, our team will be working on your behalf, making sure you remain compliant, your transport is running smoothly and you have the support you need.
That’s fewer things you have to think about isn’t it?
Established in 2019 by our managing director, Lisa Fleming, we have grown rapidly to a successful, award-winning team of seven employees, providing the highest quality transport compliance and training services to businesses across the UK.
Our clients prefer our no-nonsense and personal approach, we get to understand your business objectives, goals and most importantly, we listen to you.
Tell us what your transport and compliance concerns are and we’ll come up with a plan to help.
We’re the only DVSA Earned Recognition Scheme approved auditors in the north east and with an award-winning track record (check out our awards and accreditations page), we can help your business grow, remain compliant and thrive.Working Hours :Mon-Fri 08:30-17:00-1 hour for lunch.
28 days holiday including statutory holidays.
When working in sales department commission and bonus are based on sales achieved.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Welcome customers to the Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails; make customer service and sales calls
Data input customer orders to React, our CRM database
Day to day administration
Help load and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, post office/mail
Training:
Business Administrator, Level 3
1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
Access to on-line learning materials and Tutor support outside scheduled delivery sessions
Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials
Training Outcome:
Sales and customer service
Process orders via CRM systems
Warehouse and logistics
Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK.
We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.Working Hours :Monday to Thursday
8am to 4.30pm
Fridays
8am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Physical fitness,Confidence....Read more...
Managing patient requests in person, on the telephone, in writing or via online communication
Booking, amending, rescheduling, and cancelling patient appointments
Processing prescription request and dealing with any queries
Action patient care follow- up arrangements as per clinicians’ instructions including dealing with urgent referrals
Assisting with the generic email account for the practice and ensuring information is shared with the correct staff members
Advising patients of chargeable services and processing payments
Providing patients with information about the Practice Services
General housekeeping of reception and waiting areas
Arranging transport and home visits
Managing medical records, recording patient contacts, undertaking clinical coding
Scanning and attaching correspondence received electronically and in hard copy to patient records
Maintaining and updating the practice patient database
Ensuring confidentiality and data protection is always observed
Training:All mandatory in house training will be via local systems, there will be IT training, Clinical Systems Training.
Business Administration Level 3 Apprenticeship with Clinical Coding.Training Outcome:To continue at the practice and grow.Employer Description:Woodstock Surgery is a long established, traditional, semi-rural practice with a list size of over 9800. We are based in the Cotswold town of Woodstock, famed for Blenheim Palace, and covering over 30 other villages. We have 5 GP Partners and 1 Salaried GP who are supported by a team of clinical and non-clinical staff members. There is a vacancy for an Apprentice Patient Services Administrator, this is an excellent opportunity to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering excellent care and support to patients.Working Hours :Monday to Friday, 9.00am to 5.00pm, subject to change.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide the first response to incoming telephone calls then screen calls, transfer or take accurate messages
Create and issue customer feedback surveys, collate data and produce documents in report format
Collate documentation, produce & check the Installers Job Packs including RAMS & Installers worksheets
Create purchase orders for Materials from Jeremias Group and Third-Party Companies
Raise and issue sales invoices to customers
Send statement of account to customers and chase monies owed
Processing new enquiries and logging on system for the Estimating Department. (Request information from customer where applicable)
Processing new orders from customers for the Finance Department
Support Project Managers
General filing for all departments
Training:Business Administrator Level 3 Apprenticeship Standard:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
Potential full-time employment, upon successful completion of apprenticeship
Employer Description:At the UK division of globally renowed Jeremias Chimney Systems, we design and install commercial flues and chimney systems across diverse industries. Combining quality with innovation, we work closely with our customers to meet their unique challenges. Our mission is to create lasting, sustainable relationships with everyone we work with, from customers and stakeholders to employees. Part of the renowned Jeremias Group, Mansfield is one of several European plants with a global sales and distribution network. We share the same goal: to provide safe, durable, and innovative exhaust and ventilation solutions.Working Hours :Monday - Thursday, 07:45 - 17:00 and Friday, 07:45 – 15:00.
1 Hour for Lunch either at 12pm or 1pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
