Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.
Main Purpose of the Role:
Business Administration:
To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved
Sales Administration:
To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives
Key Responsibilities:
Business Administration Duties:
Manage and distribute incoming and outgoing post
Answer incoming calls, take messages, and follow up as needed
Greet visitors professionally and offer refreshments as appropriate
Operate and maintain the internal CRM/MRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities including events, campaigns, website updates, and social media content
Sales Administration Duties:
Assist with the promotion of the Company through sales and marketing support
Support directors with sales and marketing projects
Maintain an active sales diary and quotation log
Ensure compliance with company policies and procedures
Liaise with internal departments to support successful sales operations
Provide input and support in identifying marketing and sales process improvements
Assist with general office administration as needed
Support management with health & safety obligations and compliance
Encourage and support continuous improvement initiatives across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place in the workplace
TDR will conduct monthly assessment and tutor sessions
Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract
Employer Description:North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwideWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role involves:
Coordinating repair appointments
Handling customer enquiries
Processing job orders
Maintaining accurate records of work completed
Administrators ensure:
Repair schedules are adhered to
Liaise with technicians to track progress
Communicate with customers to provide updates
The position requires:
Strong organisational skills
Attention to detail
The ability to manage multiple tasks efficiently
Ensuring the bodyshop runs effectively and meets customer expectations
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Bodyshop Administrator
Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
Employer Description:Originally formed by locally based and highly skilled repairer Kieran Humphries and his father, Fix Auto Cheltenham joined the network in May 2018 with the sole ambition of growing and developing into one of the finest repair centres in the region. Those ambitions were fulfilled during the summer of 2022 when the business relocated from its modest 5,000sq ft unit into the prestigious 15,000 sq ft state-of-the-art repair centre viewed as one of the flagship facilities within the Fix Auto UK network.
Perfectly positioned for ease of access, the repair centre is situated just off the A4019 main arterial road that leads from junction 10 of the M5 into Cheltenham.
Designed to ensure the most efficient and speedy repairs possible, the facility has the capacity to repair more than 2,000 vehicles including LCVs annually. As with all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks! They also have the facilities to re-gas air conditioning systems.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As a Business Administration Apprentice, you’ll play an important role in ensuring the smooth day-to-day running of our operational processes. You'll develop essential administrative and organisational skills, all while receiving on-the-job training and mentorship to support your growth.
This role is ideal for someone eager to learn, organised, and motivated to build a strong foundation for a future career in business. With opportunities for development and progression, this apprenticeship is the perfect starting point for anyone passionate about operations and administration.
Provide vital administrative support to the Operations team by managing data entry, maintaining accurate filing systems, handling correspondence, and assisting with the preparation of reports - helping ensure the smooth running of daily operations
Assist in coordinating operational processes, including scheduling activities, supporting resource allocation, and monitoring progress to help maintain efficient workflows and meet deadlines
Manage internal communication and information flow by responding to inquiries, handling emails, and ensuring relevant information is shared promptly and accurately with the appropriate team members
What you’ll gain:
Practical, real-world experience in a professional environment
A nationally recognised Business Administration qualification
One-on-one mentoring and ongoing support from experienced colleagues
Opportunities to develop and grow within the organisation
A positive, inclusive team culture that encourages learning and progression
What we’re looking for:
A proactive and enthusiastic attitude
Strong attention to detail and organisational skills
Willingness to learn and take initiative
Good communication skills and a team-oriented mindset
5 or more GCSE's including maths & English (Grade 4) Essential
If you're ready to take the first step in your professional journey and are looking for an opportunity to grow within a thriving operations team, we’d love to hear from you.Training:Business Administrator Level 3.
At Bio-Tech Solutions within the operations office.
You will gain training Monday-Friday every week within the office and regular training from East Riding College held on Microsoft Teams once a week. Training Outcome:Further development in Regularity, Quality Management Systems and Accounting. Employer Description:Welcome to Bio-Tech Solutions Ltd. (BTSL), a Yorkshire-based company that prides itself on delivering exceptional services in the field of formulating, manufacturing, and packing human healthcare, personal care, and hygiene-related products. We also specialise in manufacturing and packing a wide range of pet care products for companion animals. With a commitment to excellence and a passion for innovation, we are dedicated to meeting the unique needs of our clients.Working Hours :Monday to Thursday - 8am to 5pm & Friday 8am - 2.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Willingness to learn....Read more...
Provide full time reception support throughout the week
Greet young people, visitors, staff and training course attendees, ensuring that they are welcomed to the company and that the VISIPOINT system is accurately maintained
Answer telephone calls, emails and postal enquires in a timely, polite, and efficient manner
Ensure meeting rooms are set up in a professional, welcoming manner to accommodate training and internal/external meetings
Monitor company CCTV monitors and report safeguarding matters promptly
Sort and distribute incoming post and parcels, organise, and send outgoing post
Photocopy and print various documents - scan and upload documents to various databases
Book meetings and appointments as and when required for colleagues
Manage calendars, schedule appointments, and coordinate meetings
Open and lock up reception at the beginning/end of each day, ensuring rooms are left well presented, windows and lights are closed/switched off and keys are safely locked away
Support and be a part of the first aid and fire marshal team, being aware of the protocols for each
Support Senior Administrators and heads of departments within the organisation with clerical duties
Minute any relevant meetings as and when required and produce good quality sets of minutes which will be shared within the community and sometimes to the wider community and external professionals
All general admin support via a Microsoft package, word, excel, outlook etc to include but not limited to producing accurate spreadsheets, reports and databases to support team management
Ordering and facilitating lunches and refreshments for training and meetings
To support with purchasing and maintaining supplies for each department
Creating and maintaining effective paper and electronic filing systems and ensuring all records are up to date
Assist with data entry tasks, ensuring accuracy and completeness of information
Demonstrate a commitment to safeguarding and promoting the welfare of young people in line with appropriate legislation and company policies
Maintain confidentiality
Such other duties that may be deemed appropriate
Training:
Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
Trainer visits the apprentice in the workplace.
Training Outcome:
Potential full-time, per annum, position
Employer Description:Channels & Choices is an award winning, dynamic company specialising in children’s residential care, Fostering and Education based in South-East Kent. OFSTED judge their services as ‘Good’ or ‘Outstanding’. They specialise in working with children who have experienced trauma, most will have an attachment disorder. Creating a secure base for all the children in our care and focus on achieving the best outcomes for these children.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Patience....Read more...
Job Description:
We have a great opportunity for an Employee Benefits Administrator to join a successful financial services firm in Glasgow. The successful candidate will join Corporate Employee Benefits team and will be responsible for supporting service delivery to a portfolio of corporate clients and assisting a team of advisers who provide advice across a range of products.
Essential Skills/Experience:
Ideally have several years’ experience in a Corporate Benefits support or administration role, either Pensions or Group Risk, but ideally both
Ability to assimilate information quickly and effectively prioritise a client support workload
Collaborative and a strong team player
The ability to manage time effectively
A work ethic that ensures the delivery of promises made to clients
A desire to learn and continually improve
Strong communication and personal organisational skills
Core Responsibilities:
To ensure the effective administration of group risk and group pension arrangements
To assist advisers in providing compliant advice and consultancy services
To assist advisers to deliver advisory and administrative services in a profitable manner making effective use of technology solutions
To assist advisers maintain and strengthen relationships with existing clients
To assist advisers in securing and building advisory relationships with new clients
To identify any service issues which require to be managed by advisers
Preparation of group risk reports, pension governance reports including analysis of employee demographics, investment performance, and key legislative and regulatory changes
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16085
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Are you a proactive, ambitious individual looking to build a successful career in sales and business development? Do you have a passion for building relationships, identifying opportunities, and contributing to business growth? If so, this could be the perfect opportunity for you!
You'll gain a nationally recognised Business Administration Level 3 qualification as well as real-world experience in a leading UK Liquid Fuel Distributor.
As a Business Development Apprentice, you will play a key role in driving new opportunities and supporting our mission to deliver sustainable solutions.
Duties will include:
Initiate outbound calls to potential customers from provided leads or cold-calling lists
Engage prospects in meaningful conversations, understand their requirements, and tailor sales pitches to meet their needs
Achieve and exceed monthly and quarterly sales targets
Conduct timely follow-ups with customers who have shown interest in our offerings to convert leads into sales
Maintain accurate and detailed records of customer interactions, enquiries and sales activities
Address customer objections and concerns professionally, turning them into opportunities to showcase the value of our products/services
Collaborate with team members and sales managers to share best practices, provide feedback, and contribute to the overall success of the sales team
In return we offer:
A friendly and welcoming work environment offering Summer and Christmas social events
Private health insurance after 1 year’s employment
Death in service benefit after 1 year’s employment
Discounted corporate gym membership.
Recommend a friend policy (£250 if friend passes probation)
Christmas / Summer party
Christmas hamper for all staff
Personal Qualities:
Excellent communication skills, both verbal and written, with a confident and persuasive phone manner
Goal-oriented and self-motivated with a strong desire to achieve sales targets
Ability to build rapport and establish positive relationships with customers
Adaptability and willingness to learn about new products/services and sales techniques
Works well under pressure
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered in the workplace
You will have a dedicated assessor who will provide guidance and monitor progress throughout
You will have access to an online portfolio to allow you to monitor your progress and log work completed
Training Outcome:
A role in a successful, dynamic company
Be a part of a strong team of performance-driven colleagues
Great future career prospects for advancement
A professional working environment
Employer Description:We are a well-established fuel and lubricants company that is growing from strength to strength, built on over 100 years of expertise in the fuel and lubricants industry.Working Hours :Monday - Friday, 8.00am - 4.00pm
or 9.00am - 5.00pm per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To be the first point of contact for visitors to the Academy, providing a welcoming, efficient reception service
To provide reception services to pupils
To be able to work in a fast-paced reception area, multi-tasking between reception duties
Be the initial point of contact for all enquiries by telephone, email, and in person, advising staff, parents, pupils, and visitors on the appropriate source of information
To be able to deal with challenging visitors, parents, and pupils appropriately whilst maintaining a calm persona
Ensure all visitors are issued with badges to comply with the Academy’s security procedures
Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit without direct supervision
Be the main contact point for staff regarding Academy events on any given day
Maintain a tidy and orderly reception area
Support with My Child At School account set-up, queries from parents, and general support
Support with Bromcom queries from parents and general support (e.g., MCAS, etc.)
Word processing and data input as directed
Assist with duplicating, collating, and distributing information to parents/carers, staff, pupils, and others
Ensure confidentiality at all times when dealing with issues regarding staff, pupils, or parents
Undertake general clerical duties as directed, including photocopying, printing, laminating, and filing
Post outgoing mail and sort incoming post
Provide refreshments to visitors when required
Support with Academy evening events (e.g., parents’ evenings, open evenings, etc.)
Make telephone calls to parents and carers as required
Send text messages and/or emails to parents and carers as required
Supervise pupils as required
Any other reasonable duties as directed by the Line Manager
Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed;
Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development
Attend training including the Academy’s Training Days
Participate in the Academy’s Performance Management process
Training:
You will work towards your Level 3 Administrator qualification across a total duration of 16 months
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Possibility of long-term employment on completion of apprenticeship
Employer Description:Oasis Academy Skinner street is a 'Good' Primary school in Gillingham, Kent. We are an inclusive academy for children aged between 4 and 11, committed to delivering exceptional education at the heart of our community.Working Hours :Monday to Friday, 8.00am - 4.00pm, Term-time only + 1 week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
This dual-focused role is designed to provide exposure to both the operational and promotional aspects of the business. The apprentice will assist with essential administrative functions, contribute to internal efficiency, and support marketing activities to promote the Principal People brand.
Key Responsibilities:
Business and Operations Administration:
Maintain and update internal databases with accurate and up-to-date information
Report and escalate IT or system-related issues to relevant support services
Answer and transfer incoming phone calls professionally and efficiently
Format candidate CVs to ensure clarity, consistency, and branding
Post job advertisements on external job boards and internal platforms
Collect, organise, and cleanse data to ensure high data quality across systems
Book accommodation and travel for staff when required
Order office supplies, liaise with suppliers, and manage inventory logs
Provide general administrative support
Marketing Administration:
Assist with updates to the company website, including adding new job postings and blog content
Support the creation of marketing materials using basic graphic design tools (training and support provided)
Assist in planning and promoting CSR activities and charity initiatives
Work closely with the Operations team to ensure marketing aligns with wider business objectives
Training:
Complete a Level 3 Business Administrator Apprenticeship StandardHave regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Training Outcome:
Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate
Employer Description:Established in 1986, we are the first dedicated Health, Safety, Environment, Quality, CSR and Sustainability Recruitment Organisation in the UK.
Our community consists of enablers not blockers; solutions focused professionals who understand both commercial and operational challenges.
For our clients, we provide a vital service and have become the partner of choice for a wide range of blue chip, privately-owned and public sector organisations across the UK, Europe and further afield.
Our dedicated team of Recruitment Consultants offer an in depth and personalised service matching the best candidates and their skills, experience and behaviours to likeminded consultancies and organisations.
Our commitment is to deliver an unbeatable service to candidates and retain their loyalty for years and truly develop their careers, not just to place them in a job.
We are approachable, honest and hardworking. For both our candidates and clients, we will work tirelessly to find the right match for both. Working Hours :Monday to Thursday, 08:30 - 17:00 Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Work independently,Basic IT skills Microsoft,Strong desire to learn....Read more...
As a Service and Stores Administration Apprentice, you'll be responsible for (but not limited to) the following:
· General administrative duties to support the Field Engineers, including booking transport and sourcing required spare parts for upcoming jobs;
· Oversee the organisation of service stores, ensuring parts are efficiently prepared and readily available for engineers to collect;
· Manage monthly invoicing;
· Management of daily Timesheets;
· Assist Service Managers and the Service Office Supervisor with part number creation, submitting risk and method statements to customers, creating and submitting quotations, invoicing, and chasing outstanding payments;
· Answering calls/emails and dealing with client queries in a professional and helpful manner;
· Take full responsibility for coordinating customer training courses;
· Adhering to company procedures and policies.
You’ll develop your skills alongside the Management and Service Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Moody Direct Ltd will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.Training Outcome:Further and higher skill development within the business. A lifelong career with Moody Direct Ltd.Employer Description:Originally part of the Moody Group, which was founded by Paul Moody in 1975, Moody Direct was formed in 1996. Based in Retford, Nottinghamshire, they are leading suppliers of process and packaging solutions to the dairy, food, beverage, brewery, ice cream, chemical and pharmaceutical industries with a large customer base in the UK, Ireland and around the world.
Moody Direct also supply, service, calibrate and integrity test a wide range of Plate Heat Exchangers. Based at the Retford Headquarters they have the UK’s most modern plate heat exchanger reconditioning centre where they can clean and test your heat exchangers. Moody Direct is proud to utilise apprenticeship schemes in order to build on its workforce and create opportunities for local people.Working Hours :Monday-Friday
Working hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Good attitude to work,Some knowledge of Microsoft,Supportive and dedicated....Read more...
Supporting operational delivery of the Carer Support Fund
Organising stationary deliveries and other ad hoc office supplies
Updating internal noticeboards around the office
Desk set ups for new starters and other onboarding tasks for new starters
Co-ordinating events, including booking meeting rooms and ordering lunch
Facilities building checks
Ensuring our colleagues have the tools to deliver their role well
Support the departments (Casework, Carer Engagement and Senior Management) with any ad-hoc duties
Handling telephone and email communication with customers
Greeting visitors and managing signing in requirements
Creating accurate reports and documents
Managing stationery and ordering supplies
Maintaining the information database
Performing general office duties (filing, photocopying, preparing documents)
Other ad-hoc support
Partnerships and Communications:
Excellent people and relationship building skills are essential
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Willing to learn and committed to continuous improvement
Competence in Microsoft Office
General Responsibilities
To adhere, develop and implement Trafford Carers Centre policy portfolio, including Equal Opportunities, Code of Conduct, Health and Safety and Disclosure of Information Policies.
To work with the CEO and senior team to maintain the quality standards system.
To accept supervision from the Chief Executive Officer.
To undergo training and development as is necessary to maintain appropriate performance in the post.
To attend all staff, trustee meetings and organisational events such as the AGM and open days as required.
To keep records and statistics for effective monitoring of the service, ensuring that all files and information are kept in accordance with Trafford Carers Centre’s policy on confidentiality and data protection.
In accordance with the Health and Safety at Work Act 1974, to take care of your own health and safety at work and any ‘staff’ you support in addition to clients and visitors you are working with.
To undertake any other reasonable tasks consistent with the grade and purpose of the post.
Training Outcome:We hope to maintain employment following completion of the apprenticeship to offer a permanent position as a business administrator.Employer Description:Trafford Carers Centre is an independent charity that supports unpaid carers; people who provide informal care to a family member, friend or neighbour.
Through Trafford Carers Centre unpaid carers can access a statutory carers assessment alongside receiving support, information and advice.
The service delivers a large carer engagement programme that provides health checks, counselling, peer support groups, activities, events and volunteering opportunities.
Trafford Carers Centre works in partnership with Trafford Council, Trafford’s Integrated Care Partnership, Trafford Community Collective and a number of VCSFE organisations to support identification and meet carers needs in Trafford.Working Hours :Monday - Friday, 9.00am - 4.30pm.
Occasionally you may be asked to work outside office hours, time off in lieu will be provided on these occasions.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental,Caring & compassionate nature,Enthusiastic,Willingness to learn,Organised,Reliable....Read more...
We are looking for a welcoming, organised, and enthusiastic individual to join our team as the School Receptionist. In this key role, you will be the first point of contact for all visitors, students, and staff, providing a warm and professional welcome to everyone who enters our school.
As the face of the school, you will create a positive first impression, handle enquiries, and support the smooth running of daily operations. You will also assist with general administrative tasks, helping to ensure the school office runs smoothly and efficiently.
Responsibilities:
Act as receptionist: answer calls, take messages, connect to departments, and welcome visitors courteously
Perform general administrative tasks including photocopying, mailing, filing, archiving, and updating records and resource libraries
Use Microsoft applications (Outlook, Word, Excel, SharePoint, Forms) to produce correspondence, reports, and support data entry, processing, and retrieval across systems and spreadsheets
Liaise with staff, clients, and agencies to share information and ensure academy procedures are followed
Minute and distribute records of meetings; assist with financial administration, including handling money; order and manage stationery stock with approval
Support managers with diary management, travel, events, and meeting arrangements; contribute to event planning, presentations, and issue resolution for stakeholders
Learn and apply data protection regulations and contribute to academy data processes; help with Nursery lunches; build and maintain positive stakeholder relationships
Complete regular safeguarding training and ensure statutory and Ofsted safeguarding requirements are met
Promote the safeguarding and wellbeing of young people
Contribute to the ethos of the Academy and support team functions through training, meetings, and other duties as required by the Principal and SLT
This job description is not an exhaustive list, and you will be expected to carry out any other reasonable tasks as directed by your line manager.Training:
You will work towards your Level 3 Administrator qualification across a total duration of 16 months
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Future opportunities for progression
Employer Description:Ark White City is a two-form entry academy located in a modern, purpose-built facility that is part of the £150m EdCity development—bringing an education hub, affordable housing, and improved community facilities to White City.
The school features state-of-the-art facilities, including a roof terrace with year-group gardens, outdoor learning spaces, a high-quality playground, and a multi-purpose room for cooking, DT, science, and art, as well as a sensory room. Extra-wide learning corridors provide flexible breakout areas. Guided by the values of Excellence, Friendship, Courage, and Determination, Ark White City Primary Academy fosters a diverse, inclusive, and equitable community and actively promotes and celebrates these values.Working Hours :Monday to Friday, 8.30am to 4.20pm, Term-time onlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Patience....Read more...
The main purpose of the role will be to offer administrative support to the Office Manager in the main school office. No two days are the same; working in a school office develops excellent flexibility and is never boring!
Some day-to-day tasks will include:
Monitoring and responding to emails
Making and answering phone calls
Registering children and undertaking First Day Response (phoning to ascertain reasons for absence)
Routine strategic data tasks such as free school meals administration
Stock checks and receipting of goods
The successful candidate must be able to work using their own initiative, be well organised and a good communicator whilst prioritising and managing workload.
The apprentice role will include the use of project management principles to plan, monitor, deliver and report on the progress of a project within their area of responsibility.
You will develop a wide range of transferable skills that will be highly sought after across all sectors.
Your role will add value to the organisation where you will interact with children, parents/carers and school staff, as well as external stake holders.
You will contribute to the efficiency of the school, with full support of Office Manager and wider Senior Leadership Team.
Reception and Administration:
Provide routine administrative support including:
To be the first point of contact for visitors to the school, extending a warm welcome to callers - including children, parents/carers, visitors, contractors and delivery staff
To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages as required
To ensure that the reception area remains tidy, and that literature and forms are updated and replenished as necessary
Conduct First Day Response procedure for absent students
To receive and sign for all packages and deliveries and keep a record of outgoing mail
Contribute to the smooth running of the school office; use initiative and manage workload and deadlines
To create and send communications to parents/carers via School Gateway as instructed by Senior Leaders (including assisting with arrangements for school trips and events)
Contribute to the overall work of the school’s ethos/work/aims of the school
To maintain manual and computerised records and use relevant ICT packages; Word/Excel/Google Drive
Training:Business Administrator Level 3.
On the job training delivered in-house, off the job training at the Training Providers premises to be delivered on day release. All training to be done during contracted hours. Training Outcome:Could lead to a permanent position at end of apprenticeship should the school have vacancies.Employer Description:Greenfields Community Primary School is a vibrant school at the heart of the community, for children aged 9 months to 11 years.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm
Term time only - 38/52 weeksSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Are you looking to kickstart your career in a professional, friendly, and growing company?
We’re on the lookout for a motivated Apprentice Office Administrator to join our welcoming team in Cheddar. In this role, you’ll support our departments by carrying out a variety of essential administrative tasks. You’ll play a key part in keeping everything running smoothly while gaining valuable skills and experience through the Weston College Level 3 Business Administration Apprenticeship.
Your day-to-day will involve handling office admin tasks, answering phones, responding to emails, and supporting both the Finance and HR departments. You’ll learn how to communicate effectively, manage confidential information, and work as part of a team—all while building your future in a professional office environment.
We’re seeking someone with a great eye for detail, a willingness to learn, and a positive, proactive attitude. While previous office experience is helpful, it's not essential—we’ll give you the training you need to succeed.
Daily duties:
General office administration duties
Responding to emails and any other administration tasks that arise
Answer incoming phone calls in a professional manner, transfer calls as needed and taking clear messages
Communicating effectively with customers, suppliers, team members and management
Maintain confidentiality and handle sensitive information appropriately
Provide day-to-day administrative support to the Finance & HR department
Performing any other duties within your capabilities as directed by the Company
Learn and develop administrative and communication skills relevant to a professional office environment as part of the Weston College Level 3 Business Administration Apprenticeship
Training:
You will be pursuing a Level 3 Apprenticeship Standard in Business Administration, through Weston College
As part of this programme, you will attend Weston College once a month, for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your programme, your qualification will be assessed through an End Point Assessment
Training Outcome:
A chance to work for an industry leader
Employee of the Quarter and Year Awards
Revenue and Margin Bonus Scheme
31 days holiday (including bank holidays)
Free on-site parking
Private healthcare with wellness support and an employee assistance programme
Employer Description:Rotamec Group is a leading electromechanical services provider, specialising in the repair and sourcing of pumps, motors, gearboxes, generators, and power transmission components. We're proud to be a trusted name in the industry—and now’s your chance to be part of it.Working Hours :Monday to Friday, 8.00am to 4.30pm, with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Initiative,Good telephone manner,Willingness to learn....Read more...
To provide a full range of administrative and technical support within the Electoral Services Section in the work of compiling and maintaining the registers of electors, administering elections and referendums, and other electoral matters.
MAIN DUTIES AND RESPONSIBILITIES:
To work independently and as a team member, to develop administrative and practical support skills providing a high level of accuracy for administrative responsibilities.
To assist in the accurate compilation and alteration of registers of electors in accordance with statutory provisions and local procedures.
To assist in the administration of elections and referendums necessary for their efficient, effective and lawful organisation.
To process applications for voter registration, absent voting and special category registrations.
To help maintain election and registration staff databases.
To help in the preparation of equipment, stationery and other documentation for all aspects of electoral services work.
To deal with standard inquiries in person, by telephone and by e-mail, and draft written responses to the public and other bodies giving information, advice and guidance on electoral matters.
To assist in the organisation of the distribution and sale of information and data from the registers and election documents and the accounting of income.
To process data provided from other council departments in order to proactively identify electors who are entitled to register to vote.
To attend meetings and working groups as directed by the Electoral Services Manager.
With support of management, keep abreast of changes in electoral law and practice; changes due to electoral reviews and service developments, and be fully involved in the implementation of necessary changes.
To be aware of the high standard of data quality expected in the council, and to maintain an accurate and full written record of activity as required by the line manager, passing records on for data recording/input within the agreed timescales.
To ensure that Corporate and Departmental health and safety policies are implemented at all times and to raise any concerns regarding their operation, or any other health and safety matters with the Electoral Services Manager.
To undertake all duties and interactions with customers and employees fairly, without unlawful discrimination and with due regard to the Council’s Diversity and Equality in Employment and Service Delivery policies.
To ensure that duties are undertaken with due regard to; and compliance with the Data Protection Act and other related legislation.
To undertake any other reasonable duties as requested by management.
Training:
Level 3 Business Administrator apprenticeship
Flexible online learning
A combination of live webinars, self study, learning journals and online modules
Training Outcome:This role may be a gateway to further career opportunities, such as management or senior support roles.Employer Description:The London Borough of Merton Council, located in South West London, is dedicated to serving a diverse and vibrant community, offering innovative public services and fostering sustainable development. Join a forward-thinking council committed to excellence, inclusivity, and the well-being of its residents.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Provide office support to a busy administrative office
Supporting with Digital Marketing including content creation for newsletters, updating website and other Social Media platforms
Support in the maintenance of well-organised files and records.
Support the function of keeping the databases up to date as directed by the line manager
Prepare reports from databases as directed.
Interact with clients, staff, and suppliers etc. either on the phone or in person and to maintain a professional approach at all times
Support the reception services including answering phones and connecting calls to the correct department
Take phone messages and passing them on to the relevant member of staff
Follow up on all administrative communications such as invoicing, supplier or vendor enquiries
Carry out stock taking and preparing orders for office stationery and supplies
Photocopying any relevant documents
Provide administrative support to departments as directed by line manager
Skills:
Confident when speaking with parents, cares and visitors at the school
Communication skills
IT skills
Attention to detail
Organisation skills
Presentation skills
Administrative skills
Team working
Initiative
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification, including Functional Skills if required.
Each apprentice will have a dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.00am till 4.00pm, with a 1 hour unpaid lunch-break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Confident,Punctual....Read more...
Act as the responsible owner for all assigned tasks
Ensure on-time, on-budget, and high-quality delivery across all tasks
Broaden knowledge to become a subject matter expert (SME) on all areas of the Operational administrative tasks covered by the team
Establish governance and ensure processes are fit for purpose
Drive cross-functional collaboration, ensuring seamless coordination between technical, commercial, and delivery teams
Recruitment administration:
Managing the candidate experience end to end, you will be the driving force behind the permanent and contract job filling process, working with our appointed external recruitment partners
You will be responsible for creating, uploading job adverts, and scheduling interviews, whilst developing and managing candidate relationships to ensure they receive best-in-class experience and introduction to CDS
After receiving training, you will use internal systems to track applicant progress, issue contracts, and complete on-boarding of successful staff and contractors
Human Resources administration:
Working alongside our external HR consultant, you will provide a key role in providing support for 75+ staff and contractors when they need it
You will be responsible for excellent administrative aid to the various functions of our business across all elements of the employee lifecycle from recruitment to retirement
Proactive day-to-day management of the HR system and triage of HR tickets, you will go out of your way to help and make sure you answer the question
Action new, and manage existing staff and contractor clearances to ensure successful and compliant client project delivery
Training:Business Administrator Level 3.Training Outcome:As CDS progresses and the Operations team grows, it is likely that in 18-months this apprentice will have a number of options ahead of them depending on the type of role they preferred, this might be HR, recruitment, finance, or general business admin. The team is currently very small so there will be many opportunities for growth and progression. Employer Description:CDS Tech is the newly formed technology services arm of Bailie Group, a family-owned group of human-centred communications and technology services businesses. With a strong heritage in delivering critical transformation projects, CDS Tech is poised to become the ‘go to’ professional services partner for Cloud, Security, Data and Digital transformation services – both in the UK and beyond. Underpinned by a People First and Client Obsessed mindset, our ambition is to drive meaningful impact for our clients, their audiences, their users, and society as a whole. Societal impact isn’t just an outcome – it’s our north star, guiding everything we do and ensuring we make a lasting, positive difference.Working Hours :Monday to Friday 9am to 5pm.
Hybrid location between home and minimum 2-days a week in Leeds city centre office (Monday, Tuesday, Thursday or Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Honest,Confidentiality....Read more...
As a Business Administration Apprentice at Flagship Services, you will contribute to addressing the housing crisis by supporting the delivery of efficient and effective repairs and maintenance services. This role combines on-the-job learning with academic development through a Level 3 Apprenticeship in Business Administration.
The key responsibilities include:
Administrative support
Provide administrative support across multiple workstreams, including:
Responsive Repairs
Voids
Priority Works Team
Customer Engagement
Assist in planning and scheduling works to ensure timely service delivery
Customer and Stakeholder Liaison:
Communicate effectively with internal teams and external customers to coordinate services and resolve queries
Maintain a customer-focused approach in all interactions, ensuring a high standard of service
Systems and Data Management:
Update and maintain internal systems and records accurately and efficiently
Support the development, implementation, and improvement of administrative processes to enhance operational efficiency
Teamwork and Independence:
Work both independently and collaboratively within the operations team
Embrace the company’s culture of continuous improvement and contribute ideas for enhancing service delivery
Apprenticeship Commitment:
Participate fully in the Apprenticeship Programme, including attending college and completing all coursework and assignments to a high standard and on time
Continuously develop knowledge and skills relevant to business administration and the housing sector
Training:For the full apprenticeship, learners will complete:
Level 3 Business Administrator Apprenticeship Standard.
Level 2 Functional Skills in English.
Level 2 Functional Skills in Maths.
Apprentices must pass their Level 2 Functional Skills qualifications before they enter the gateway to the End Point Assessment (EPA).
For the End Point Assessment, apprentices will undertake a knowledge test, portfolio-based interview and project presentation.
Apprentices must attend college sessions once a week (term-time) at the Ipswich Road campus, located near Norwich city centre.
Training Outcome:A position may be available for the right candidate following successful completion of the apprenticeship, including ongoing personal development within the Operations Team. Access to training through Flagship Academy.Employer Description:We build homes, let, improve, and maintain them. We don’t simply want to make a difference to our tenants and their communities – we want to solve the housing crisis too. To help us, we build homes for sale, reinvesting any profit we make where it’s needed most - we call it profit for purpose.
By spending money wisely, improving relentlessly and working together in partnership with other businesses, housing associations and local authorities, we can fulfil our vision.
As Flagship, we can make a difference, but together we can solve the housing crisis.Working Hours :Monday to Friday, 08.00 - 17.00.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Follow detailed instructions....Read more...
Perform various administrative tasks to support the smooth operation of the campaign operations team
Answer and direct phone calls in a professional and courteous manner
Provide general clerical support such as photocopying, scanning. documents
Handle incoming and outgoing mail and packages
Full training from the team, with real potential for longer term contract and extended role
Sales / Prospecting:
Support the research potential prospects using LinkedIn, The Grocer and other online tools
Using CRM system entering new prospects and keeping existing prospects up to date
Support the team in new and existing prospects/clients to convert to sales
Promotional Staff Management:
Working with the team to communicating with Promotional Staff / Brand Ambassadors, to qualify them and book them onto activities across the UK
Build a Strong rapport with Promotional Staff / Brand Ambassadors
Interview and Qualify Promotional Staff / Brand Ambassadors once they apply through IP Website
Overseeing activities to track brand Ambassadors performance during events and activities
Follow Legislation and regulations when hiring new staff
Activity Admin Management:
Update the management system about campaign progress, promotional staff attendance etc.
Following Procedures:
Use procedures provided
Use the steps outlined, to ensure everything is done correctly and is clear for anyone else on the team
Learn and Utilise any Software provided, to
Office Decorum:
Be on time to work and at the desk for starting time, ready
Be respectful of everyone
Communicate with others in the office
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and accuracy in work
Excellent phone etiquette and communication skills
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Experience in an administrative role or similar position
Organisational skills with the ability to multitask and prioritize tasks effectively
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Fluent English spoken and written
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reference ID: IP-COETraining:
Business Administrator Level 3 Apprenticeship Standard
College or on site
Training Outcome:
Become a perminant member of the team
Progress in the company, as we grow, you grow
Employer Description:We are a promotional marketing organisation, providing brand awareness and consumer engagement by providing promo and event staff, promotional activities or experiential experiences.Working Hours :Monday - Friday, 09:00 - 17:00
Very occasionally additional hours may be required, including weekends.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Fluent English....Read more...
Join a Growing, Supportive Advice Team!Are you experienced, organised, and looking to make an impact in a growing firm where your work truly matters? If so, we'd love to hear from you.Based in Westerham, Kent | Full-time | Office-based | £28,000 - £35,000 depending on experienceWe're looking for an experienced Financial Administrator to join our friendly and professional team at Trevor Downing Financial Management - a well-established independent financial advice firm with over 35 years' history supporting clients across Surrey and Kent.You'll be joining a collaborative team that includes four Financial Advisers, two other Administrators, and outsourced Paraplanners. This role is central to the smooth running of our advice process - ideal for someone organised, proactive, and confident managing a busy workflow with accuracy and care.Role SummaryThis new position provides essential administrative support across the advice team and acts as the key coordinator for annual reviews and managing Letters of Authority (LOAs).You will own specific recurring workflows and be expected to manage them end-to-end with limited supervision.Core Responsibilities:
Managing the full LOA process - submitting, tracking, chasing, and liaising with providersMaintaining and updating client records in Intelligent Office (our back-office CRM system)Gathering sufficient information on existing client plans and arrangements to enable advisers to review client needsSupporting clients and advisers via provider portals and platformsCoordinating the annual review process, including scheduling client meetings, preparing valuation reports, and review packsPreparing all necessary plan information, forms, and illustrations (where applicable)Overseeing and processing new business applications, withdrawals, drawdowns, and fund switchesStructuring and preparing correspondence to providers and clientsGeneral client servicing, including chasing LOAs, updating client details, and liaising with product providers and third partiesArranging client meetings, managing adviser diaries, and meeting and greeting clients for face-to-face appointmentsAnswering telephone calls and assisting with general administrative duties such as filing, scanning, and post handlingEnsuring that all client files remain compliant at all times and that internal processes are followed consistentlySupporting advisers in workflow management using tools such as CashCalc, Voyant, and FE Analytics
What We're Looking For:
Minimum 2 years' experience in a Financial Planning or IFA administration role (essential)Able to work in-office full-time (Monday-Friday, 9am-5pm) in WesterhamGood working knowledge of pensions, ISAs, platforms, and general client servicingFamiliarity with using provider portals and back-office systems like Intelligent OfficeStrong attention to detail, accuracy, and time management skillsA proactive team player with a 'can-do' attitudeComfortable working in a small but busy office environmentAwareness of, and commitment to, the expected behaviours stated in the FCA Conduct Rules
What's on Offer:
Salary between £28,000 and £35,000, depending on experience8x Salary Death in Service coverPrivate Health InsuranceCompany Pension schemeAccess to Equity/Company Ownership over timeSupportive, down-to-earth team cultureOngoing training and professional development
How to ApplyIf you think you have the skills and experience, we are looking for, please submit your CV to the link provided & we will be in direct contact.....Read more...
Relationships and Communication:
Reception duties including meeting and greeting visitors, dealing with telephone queries, recording and forwarding of messages
Booking in and out of pupils who arrive late or leave school early through the Inventry system
Booking in and out of visitors to the school and confirming their identity using the Inventry system
Promotion of a professional and courteous service which is consistent with the Trust’s ethos
Liaise with other office staff
Administration:
Ensure administrative support in relation to day-to-day processes such as incoming and outgoing post, filing, archiving, binding and other general clerical and administrative duties is conducted in a timely manner
Provide a responsive and effective service for the school
Maintain manual and computerised records using Management Information Systems as required
Conduct documentation creation, editing, formatting and presentation using Microsoft Office and the Star and school templates
Ensure student information is up to date on BROMCOM
Utilise administrative equipment such as the franking machine, photocopier and laminator as required
Facilities and Estate Management:
Be aware of and comply with policies and procedures relating to health and safety, security and reporting all concerns in accordance with school procedures
Support the safe environment for the stakeholders of the school to provide a secure environment consistent with the ethos of the school and its safeguarding commitments
Note all works requests into the Site Supervisor Works Request
Book and inform Site Supervisor of new works requests on a regular basis
Reprographics:
Process reprographic requests in line with school policy.Operate the reprographic printing machines
Ensure that there are sufficient resources to conduct the reprographics function within the school
Other Responsibilities:
Promote the Trust’s vision of ‘nurturing today’s young people, inspiring tomorrow’s leaders
Champion the Trust’s values of ‘Service’, ‘Teamwork’, ‘Ambition’ and ‘Respect’
Contribute to the wider life of the Trust and the Star community. Carry out any such duties as may be reasonably required by the Principal
Records Management:
All staff who create, receive, and use records in the course of their job are responsible for ensuring that records are managed appropriately. It is therefore likely that this post-holder will have responsibility for record-keeping as part of the role
Employees are required to be conversant with the Trust’s policies and procedures on records management
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent position considered on completion of the apprenticeship
Level 4 School Business Professional qualification available with LMP Education
Employer Description:We focus on helping pupils to discover and develop their own unique talents and are committed to securing sustained improvements in all areas of the Academy’s provision, with a clear focus on raising expectations and standards. With our dedicated team of staff and governors, supportive parents and well-behaved pupils, we have all of the ingredients required to go from strength to strength and are working hard to deliver our mission of educational excellence, character development and service to communities.Working Hours :Monday to Friday, Term time only (38 - 40 weeks per year) Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Core Duties and Responsibilities:
Deal effectively with queries from clients and other parties through effective communication
Collect and collate information and data about (and from) the client in accordance with the principles of ‘know your client’ and company policy and ensure all the required compliance documentation is present and correct
Working within the Operations Team you will discuss the business objectives, identifying and obtaining the information necessary
Liaise with product providers and other third parties to acquire additional information
Assist in identifying areas for planning and sourcing solutions suitable to meet the business needs and objectives. This will include assisting in the preparation of reports relating to services, propositions and marketing
Prepare letters and communication for staff purposes, in line with company policy and prepare associated accompanying documentation as required
This will include the pre-completion of documentation ready for staff to check and sign
You may at times be required to assist and provide support with administrative functions, for example: answering and directing telephone calls, monitoring emails and post, data entry, filing, scanning, providing management information and organising meetings, maintaining other office systems
You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review
Organising and planning events, diary management, keeping the operations team up to date and ensuring everything runs smoothly
Maintain company data within HR CRM to to ensure data is accurate and records kept up to date for review
Training:The Financial Services Administrator Level 3 Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII)
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Develop your career within the Operations space, progressing in to the role of Operations Co-Ordinator
Employer Description:Pocock Sanders is an Independent Financial Adviser firm based in Berkhamsted and born out of two long established Hertfordshire based financial advice businesses – Pocock Rutherford and BP Sanders.
Our Financial Advisers provide financial advice that is tailored to our clients needs, in fact the very same advice that we would give to ourselves and our loved ones in similar circumstances.
We are passionate about personalised advice and simply believe in building lasting relationships that seek to support you over the longer term, displaying our values through our actions.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Time management,Friendly and approachable....Read more...
Main responsibilities:
To ensure confidentiality and the security of all client details, files and correspondence
To do all necessary audio and copy typing, filing, scanning and photocopying within the PWT department
To make and receive telephone calls, send and receive emails and have contact with clients and third parties as directed by the Fee Earners, Line Manager, Team Manager and or Head of Department. To deal with non-legal enquiries from Solicitors, Clients and third parties
To be responsible for file opening and closing, ID and AML checks, data entry and updating DPS as directed by the fee earners, line manager, Team Manager and or Head of
Department
To be responsible for closing files to include the proper storage of documents, ensuring ledgers are clear and Certainty registration where applicable
To be responsible for the severance of properties as directed by any Fee Earner in the team
To undertake general office administration tasks including those associated with client work such as taking payments, organising files, preparing receipts for documents and keys etc.
To attend home visits where feasible to act as a second witness to a Will
Assist with sales and marketing activities such as enquiries tracking and seminar organisation
To provide relief reception cover, as required
To engross documents ready for signing appointments for the fee earners
To undertake other duties which may from time to time be allocated by your line manager, Head of Department, Team Manager, other Fee Earners or the Legal Assistants
Company Benefits:
Salary at or above market rate reviewed annually
25 days annual leave plus Bank Holidays, Christmas closure days and loyalty holidays
Buy and Sell Salary Sacrifice Holiday Scheme
Electric Car Leasing Salary Sacrifice Scheme (subject to eligibility)
Cycle to Work Scheme
Day off for your Birthday
Long Service Awards – additional Annual Leave and 10 Year Club Membership
Life Assurance
Enhanced Maternity, Paternity and Adoptive Leave
Salary Sacrifice Pension Scheme
Flexible Working / Hybrid Working
Employee Assistance Programme with access to virtual doctors’ appointments
Company Sick Pay
Complimentary Will
CSR – annual paid day’s leave to volunteer for a charity
Employee discounts on our legal services
Employee Introduction Bonus scheme
Funding of professional subscriptions and training
Financial Education
Enhanced Eye Care
Training:
Business Administrator Level 3 Apprenticeship standard with Legal Pathways
Training Outcome:
Potential to progress to a Paralegal position
Employer Description:Lawson West is an ambitious and well-established law firm committed to providing a very high quality service across a wide range of practice areas. Lawson West Solicitors has been providing expert legal advice to the people of Leicester, Leicestershire and beyond for over 40 years. Their services cover Probate Wills & Trusts, Residential Conveyancing, Employment, Family, Commercial Property and Commercial Corporate.Working Hours :Monday to Thursday from 9:00am to 5:00pm and Friday from 9:00am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
The role will focus on supporting the delivery of offline and digital communications and marketing for Dr Kershaw’s Hospice focusing on organic and paid channels including the Hospice’s social media channels, website and intranet, and internal and external newsletters. The postholder will liaise with teams across the Hospice and communicate effectively with our external audiences to raise our profile.
The postholder will also work alongside the Fundraising Events Lead to support the delivery of the Hospice’s annual calendar of events, which meet clear financial requirements and KPIs. The events will focus on supporter engagement, supporter growth & cultivation, remembrance & fun activities, and awareness raising.
Key Responsibilities:
Marketing & Communications:
Work with internal stakeholders to develop intranet content and make use of web features
Utilising the Marketing Helpdesk, prioritise and produce design jobs requested from internal stakeholders for a variety of different audiences
Work with Hospice Staff to design materials for internal events and activities generating design ideas for new initiatives as and when required
Utilise design software, e.g. Canva, as the role requires
Be a brand ambassador ensuring all of our communications adhere to our brand guidelines in style, font, brand colours, tone and more
Gather appropriate content for digital platforms from across the Hospice, from the clinical team, patients and families, volunteers, Hospice shops, fundraisers and other key stakeholders
Events:
To support on all fundraising events from concept to realisation, this will include:
Plan, implement, and deliver the events calendar in line with the Income Development strategy - meeting all agreed financial targets, objectives and KPIs. To include, but not limited to:
Preparing raffle, tombola, auction prizes
Creating table decorations and table plans
Collecting and delivering event equipment and goods
Set up and take down of events
Organisation of event supplies and store cupboard
Work with internal teams to deliver all elements of an event to budget. Including Volunteering team, Clinical team, Estates team, Hospice Shops, Database lead, Finance team, and Fundraising team
As a Hospice ambassador represent and promote the Hospice at our own and all public events as required
Compile feedback and evaluation reports to the Fundraising Events Lead after each event
Provide high level stewardship and approachability for all event supporters, guests and participants; before, during, and post events. Ensuring participants are cultivated as part of their longer-term donor journey
Pay close attention to all finer details of activities - ensuring an eye for detail
Ensure that events are run professionally, efficiently and safely at all times
Ability and willingness to work flexibly including some evening and weekend work
Any additional responsibilities as deemed reasonable by the Head of Marketing & Communications or the Fundraising Events Lead
Training:Business Administrator Level 3.
Off the job training will take place at Oldham College one day a week.Training Outcome:Full-time employment for the right person.Employer Description:Dr Kershaw’s Hospice provides free, specialist, end-of-life and palliative care (an area of healthcare that focuses on relieving and preventing the suffering of patients) for adults with life-limiting illnesses in Oldham and its surrounding areas in a peaceful and homely environment.Working Hours :Monday to Friday 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
