To conduct general office duties as required, including photocopying, scanning, updating information, filing & archiving, shredding
Answering the phone, responding to inquiries and directing calls
Provide administrative support in all areas of the business
Learn and utilise business management software and systems including assisting in the uploading of documents, records and reports
Communicate with team members and management to support business goals
Participate in any training programs, workshops and on the job learning
Follow all relevant policies and procedures
Any other ad hoc duties that will be required of you
Training:
Business Administrator Level 3 Apprenticeship Standard
As an apprentice you will spend 4 days in the workplace and one day at the college (either Nelson or Accrington college)
Training Outcome:
There may be the opportunity to progress onto a higher level apprenticeship or secure full time employment at the company
Employer Description:Euro Energy Group is a market leading company at the forefront of the domestic retrofit market, and we specialise in
providing energy efficient home improvements. We have grown significantly and have ambitious plans for the future.Working Hours :Monday - Friday, 9.00am - 5.00pm with an hour for lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Number skills,Team working....Read more...
Please find some of the responsibilities and overview about the job profile below:
Providing administrative support: Assisting with day-to-day office tasks such as answering phones, responding to emails, and organising files
Reporting any issues that may arise to staff
Handling the processing starter, leavers, new sites, lost sites
Liaising with clients regularly
Training:The successful apprentice will complete a full ‘Level 3 Business Administrator Apprenticeship’ standard. The training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model.Training Outcome:Opportunity for full-time employment upon completing of the apprenticeship.Employer Description:Brass Facilities are continually saving companies money throughout the Midlands and Northern regions. We are an independent contract cleaning and facilities management company. We are not just another company promising you the earth – we can provide you with the care and support that you require for all of your , gardening, window cleaning, repairs and maintenance and waste removal needs. We go that extra mile and promise you a professional, reliable service that leaves you free to concentrate on what you do best, looking after your business.Working Hours :Total Hours: 40
Working hours i.e. 9.00am - 5.00pm
Days: Monday to Friday
Breaks: Half an hour lunch break - unpaidSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative....Read more...
Receiving and logging faults / Receiving and logging requests
Asset tagging and maintaining the Asset register
Basic Active Directory administration – Password resets, access requests
Building PCs and installing software ready for deployment
Update user devices
Involved in Projects outside of day to day running of the IT department
Staying up to date regarding the latest IT developments, including new operating systems and applications
Assisting with routine tasks, such as monitoring server security, software and anti-virus updates
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Employer Description:At Rodo we are passionate about selling quality products and providing top class service to all our customers. Working in partnership with Rodo gives you access to a huge product range representing a one-stop shop spanning decorating accessories, personal protective equipment and workwear.
With headquarters in Droylsden, Greater Manchester, Rodo is a family business that after nearly 100 years is into its fourth generation, and the family's philosophy that good relationships and good business go hand in hand, remains at the heart of everything we do.Working Hours :All details will be confirmed at interview.Skills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Administrative elements adding learners on PICS
Customer Service including greeting customers
Dealing with telephone calls
Clean reception area, signing in
Filing and photocopying
Laminating and designing displays
Keeping reception and rest room clean and tidy
Adhere to practice policies and procedures
Training:
Customer Service Practitioner Standard level 2
English and maths Functional Skills
End Point Assessment
Training Outcome:Progression into full time employment folllowing completion of Apprenticeship.Employer Description:The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centres in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.Working Hours :Monday to Friday, 9.00am - 4.00pm, with a paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Diary management - entering bookings onto our bespoke diary system
Document management - uploading documents to the correct files and requesting any omitted documents
Allocation - finding the best consultant for the booking based on location, skills and experience
Arranging internal meetings and managing incoming and outgoing post
Quality control - review our data to ensure it is accurate
Answering the telephone - liaising with clients, suppliers and consultants.
‘Listing’ - Checking the court lists the day before a booked hearing to ensure all information we have is accurate
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent prospects of a permanent position at the end of the apprenticeship
Areas for progression are varied – finance, managerial or legal - depending on the candidates interests once they have got to know the business
Employer Description:We are a legal services business. Our directors started the business in 2012 and we have grown from strength to strength since then. We have a number of employees who have been with the business 5+ years which we hope indicates we are a good place to work and learn.Working Hours :Monday - Friday, 9.00am - 5.30pm with 1 hour lunch break. Alternative working times can be agreed (e.g. 8.30am until 5.00pm)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Duties will include, but will not be limited to:
Accurately & efficiently pick pallet & parcels to prepare them for shipment
Ensure that all items are packaged in the correct area ready to be checked and wrapped
Receiving and recording of deliveries of stock
Keeping the warehouse and work areas clean and tidy
Communicate effectively with supervisors and co-workers
Training:
The apprentice will work towards their Apprenticeship Standard in Level 2 Supply Chain Warehouse
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a monthly release programme, which means you will attend Lincoln/Newark College, 1 day per month, term time only. This will fall within your contracted working hours
Training Outcome:Potential full-time position upon successful completion of apprenticeship.Employer Description:The UK’s largest provider of products for the amenity, sports and landscape markets. Origin Amenity Solutions offers innovative, practical, and sustainable products for greenkeepers, grounds managers, vegetation control specialists and landscapers.Working Hours :Monday to Friday 8am to 4:30pm (30-minutes for lunch and 2 x 15-minute breaks)Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Physical fitness....Read more...
Help staff with password resets, login issues and basic software support
Log and track support tickets using our service desk system
Escalate more complex issues to 2nd/3rd line or external suppliers
Build and configure new phones and devices
Keep support records and asset lists up to date
Support onboarding by helping new starters with tech setup
Learn how to troubleshoot hardware, software, and network issues
Work with the team to spot patterns and help reduce common problems
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There is a full-time role available at the end of the apprenticeship, along with an opportunity to progress to a higher level of study, such as Network Engineer Level 4.Employer Description:"As one of the UK’s leading providers of complex care at home, we deliver individualised, person-centred packages of care. Our focus is to improve our clients’ quality of life and enable them to live successfully at home."Working Hours :Monday - Friday, 9.00am till 5.30pm (1-hour unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training:
Pharmacy Assistant Level 2 Apprenticeship Standard
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Dispensing Assistant Course accredited by the General Pharmaceutical Council [GPhc]
End-Point Assessment (EPA)
In-house training
Training Outcome:
Pharmacy Technician Level 3 Apprenticeship
A permanent position within the organisation
Employer Description:Kingfield Pharmacy is a community pharmacy based in Woking, the pharmacy offers a range of services to patients such as Prescription delivery service, New medicine service, NHS blood pressure check service, COVID-19 lateral flow tests and Flu vaccination service.Working Hours :Monday to Saturday. Shifts are discussed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Supporting day-to-day office operations and administrative tasks.
Managing emails, phone calls, and meeting schedules.
Preparing documents, reports, and presentations.
Assisting with data entry, records management, and filing systems.
Helping to organise meetings, take minutes, and support internal teams.
Learning business processes and contributing to efficiency improvements.
Training:The apprenticeship is work based alongside 6 taught sessions at Solihull College. These will happen approximately every 2 months. The successful candidate will be allocated a work-based assessor/Coach who will conduct regular reviews and support the learners' progress.Training Outcome:Once qualified and the apprenticeship is completed, a full-time position at Heller Machine Tools may be offered to the successful candidate.Employer Description:Heller Machine Tools Limited is one of the UK’s largest horizontal CNC machining centre manufacturer and is a dynamic, modern Company situated in an easily accessible area on the outskirts of Redditch town centre.Working Hours :The successful candidate will be working 07.00am until 15:30, with a 20 minute paid break and a 30 minute unpaid break at 12:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Processing customer orders by scanning orders, picking and packing
Keep a clean and safe work environment
Operate warehouse equipment; fork lift, pallet wrapper, lifting equipment
Cooperate with supervisors and co-workers
Report discrepancies
Follow quality standards, comply with procedures
Office cover for arranging customer shipments and haulier collections
Training:
Level 2 Supply Chain Warehouse Operative Apprenticeship Standard
Level 2 maths Functional Skills (if required)
Level 2 English Functional Skills (if required)
Training Outcome:
Possible permanent role upon completion of apprenticeship
Employer Description:Chadwicks of Bury, part of the Clondalkin Group, is a world leader in heat seal, pre-cut lid manufacturing.
You will see our lids every day on products including dairy, food and drink, household goods and industrial products. Our commitment to excellence is paramount regardless of customer size or market. We have an unbeatable reputation for quality, global service, flexibility and innovation.
We work with some of the world’s leading brands to ensure their products travel safely through the supply chain, grab the consumers’ attention in store and make it safely to the end user’s home.Working Hours :Monday- Thursday
8am- 5pm
Friday
8am- 1pmSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Physical fitness,Time Management....Read more...
Provide support to customers, suppliers, and partners via telephone, remote support and onsite visits
Create and take ownership of tickets and be responsible for allocated work
Communicate effectively with customers via telephone and maintain excellent written job-notes throughout
Adhere to and contribute toward company processes and procedures
Manage your workload, whilst meeting and exceeding KPIs and targets
Carry out Project Engineering works when required by Professional Services
Provide support to all other areas of the business where required
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Full training and support will be provided by your workplace mentor and from the Baltic team
Training Outcome:
Possible career progression upon completion of the apprenticeship
Employer Description:Established over 20 years ago, EPX Ltd provides comprehensive IT services to a diverse range of businesses across the UK. Their offerings include managed IT support, cybersecurity, cloud solutions, and consultancy, all tailored to meet the unique needs of their clients. With a strong emphasis on security and service quality, EPX has built a reputation as a trusted technology partner.Working Hours :Monday - Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
We are looking for a groom who will be completing all associated jobs involved in the care and welfare of horses. This is a competition yard with high level horses, to include all general yard duties :
Mucking out/ keeping yard tidy
Turning in and out
Filling haynets/ water buckets
Making feeds
Grooming / picking out feet
Tacking up / untacking
Travelling to shows as a competition groom possible for right candidate
Riding available for right candidate
Training:All training will be provided on site during your paid working hours. Your day to day mentoring will be with your employer, and a combination of online and in person monthly sessions will be held with your Haddon Training Trainer Coach.Training Outcome:Progression to Level 3 Senior equine Groom apprenticeship, and/or possibility of full time employment on completion of apprenticeship.Employer Description:Pippa Allen and Stephen Crosby based in Drighlington, West Yorkshire.
We focus on breeding, producing and sales of top young horses for showjumping.Working Hours :Working 5 days out of 7, shift pattern to be discussed and agreed with the employer and successful candidate.
Please expect weekend work as part of this role.Skills: Attention to detail,Organisation skills,Team working,Initiative,Patience,Physical fitness....Read more...
The apprentice will develop technical expertise in IT infrastructure, software, and systems while working towards a Level 3 IT Support Technician Apprenticeship. You will gain this experience working with a variety of stakeholders across Frontier and honing your customer service abilities.
You will work 4 days a week ‘on the job’ learning, whilst attending classroom training one day a week. You will learn whilst working, receiving information and support from colleagues and your manager. The classroom training will complement the tasks you’ll carry out and will include: technical knowledge, IT support, problem solving, security and compliance, business and stakeholder engagement and professionalism and adaptability. Stakeholder relationships and engagement: You’ll be working regularly with internal customers (stakeholders) and will become a visible and approachable presence for IT support within the business. You will provide an excellent customer service to all colleagues, ensuring a positive experience. As you develop in your role, you will become effective at communicating technical issues in a clear and user-friendly way to non-technical colleagues. You will build trust and maintain strong working relationships with stakeholders across the business. Over time, you will collect and analyse user feedback to identify common IT issues and suggest improvements. You will collaborate across teams to help drive new technology initiatives forward. IT Support and Solutions Delivery:
With support from more experienced members of the team, you train up to act as the first point of contact for IT issues, managing help desk tickets and resolving technical problems. You will learn to build and configure laptops and phones for new and existing employees. You will be assisting with onboarding and IT inductions for new joiners, ensuring they are comfortable with Frontier’s systems and tools. You will support the management of hardware and software, including updates and upgrades. You will also be involved in managing meeting room technology, ensuring smooth operation of video conferencing and other IT systems. The team has established service-level agreements (SLAs) to deliver timely and effective solutions, so you will learn to work effectively within these. Maintain accurate records of IT assets and configurations. Project work and business improvements:
You will contribute to IT projects, including office moves, new software rollouts, and infrastructure upgrades
You will have the opportunity to participate in testing and implementation of new systems and solutions
You will support with network maintenance, cabling, and connectivity improvements and assist with patch management and software licensing compliance. Work with external vendors and suppliers to resolve issues and optimise performance
Travel and On-Site Support:
Provide in-person support at the London office at least three days per week
Travel to European offices approximately three times per year to support onsite IT needs
Act as a key point of contact during office moves and expansions
Training:
Expected duration: 16-months
Apprenticeship level: Level 3 (Advanced)
Programme: Information Communications Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard
The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Frontier Economics is a leading economics consultancy advising public and private sector clients throughout Europe. We help our clients understand their markets and formulate strategies and policies based on sound economic insights. While our analysis and techniques may often be complex, our advice to our clients is always clear, succinct, and honest.
The company has grown rapidly since it was founded over 25 years ago and currently has around 500 staff working across seven European offices (London, Cologne, Dublin, Paris, Brussels, Berlin, and Madrid). It is employee-owned and has a strong culture of openness and employee engagement.
Technology Team at Frontier
The Technology Team at Frontier are responsible for enabling revenue generation, improving excellence, driving innovation, and reducing risk across all of our UK and European offices. The team is made up of three distinct functions that focus on building partnerships in the areas of experience, cyber security and business technology.
We are determined that everyone has an equal chance to join us and progress their career with Frontier. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion in all its forms.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Customer care skills,Team working,IT interest,Positive attitude,Professional....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician apprenticeship standard.
The programme lasts for 30 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges.
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates.
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians.
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability.Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday to Friday, 08:30 - 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative....Read more...
Richmond Hyundai Bognor are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified Technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice).
Each apprentice will achieve the following:
· Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
· Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
· Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
· Certified Hyundai coursesTraining Outcome:Possible permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year.Employer Description:Founded by Managing Director Michael Nobes, and originally Richmond Hyundai in 1995, the Richmond Motor Group has seen incredible growth in a relatively short period of time, collecting many awards and accolades along the way.
The government scrappage scheme in 2010 saw Richmond become the UK's Number 1 scrappage dealer, taking hundreds of old and inefficient vehicles off the road and replacing them with cleaner, greener models, and the business has been Europe's number one Hyundai dealer for several years.
The business has developed from the small Portsmouth showroom to today’s multi-site, multi-million pound dealerships on the South Coast. Richmond Motor Group now operates from 7 locations which includes 13 showrooms covering Hampshire, West Sussex and Surrey and works with 6 different franchises.
Despite the significant growth of the business, our values remain the same and the family friendly feel of the original business continues and we make sure to put our customers at the heart of our business.Working Hours :30 days inclusive of bank holidays.
Monday – Friday
8am – 5pm with a 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Work with a family run business with experienced and compassionate staff who are committed to quality care and support
Your role will inclide;
You will be responsible to the Senior Carer/Care Coordinator and through her/him to the Home Care Manager.
To be reliable, punctual and conscientious in visiting Service Users in their own homes and providing a range of services which will require you to work flexibly and unsocial hours, morning/evenings/weekends/bank holidays.
To abide by and uphold the Company’s ethics regarding equal opportunities, Service User choice.
Establish a supportive relationship with the Service User and their carers.
Maintaining professional boundaries at all times.
Attend Staff Meetings.
Report to your line Manager any concerns in relation to Service Users, Health & Safety.
To assist Senior Carer/Care Coordinators and the Home Care Manager in the completion and updating of Care Plans.
To abide by legislative duties regarding Quality and Safeguarding.
To bring to the attention of your line manager any concerns you have relating to Service Users, yourself or other members of staff.
To comply with all Company policies and procedures at all times with special reference to Health & Safety and abide by the Company’s no lifting policy.
To undertake training to enable the company to comply with its legislative requirements.
To complete the Company’s administration procedures and report writing correctly and on time.
To comply with the Company’s dress code including wearing company uniform and identification badge.
To cover for other staff members when they are on holiday or off sick.
To accept responsibility for working in isolated situations with Service Users and to bring to the attention of your line manager any concerns regarding health, safety hazards and risks.
Any other tasks which the Company designates as relevant to the position.
Benefits Include;
Free staff wellbeing and counselling service.
Work within the area of our local branch.
Continued professional development opportunities up to level 5 in Adult Social care.
Rewarding role supporting vulnerable adults to live independently in their homes and community.
Full Induction of Care Certificate.
Access to register for Blue light shopping discount.
Annual leave.
Every day is different and dynamic.
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship. Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:AQS Homecare, established in 1994, offers domiciliary care services, prioritizing independence for clients. While primarily serving Local Authorities and NHS, the private market is expanding. With over 20 years of experience, our branches boast dedicated staff ensuring quality care.Working Hours :Days, Evenings & Weekends. Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Work with a family run business with experienced and compassionate staff who are committed to quality care and support
Your role will include:
You will be responsible to the Senior Carer/Care Coordinator and through her/him to the Home Care Manager
To be reliable, punctual and conscientious in visiting Service Users in their own homes and providing a range of services which will require you to work flexibly and unsocial hours, morning/evenings/weekends/bank holidays
To abide by and uphold the Company’s ethics regarding equal opportunities, Service User choice
Establish a supportive relationship with the Service User and their carers
Maintaining professional boundaries at all times
Attend Staff Meetings
Report to your line Manager any concerns in relation to Service Users, Health & Safety
To assist Senior Carer/Care Coordinators and the Home Care Manager in the completion and updating of Care Plans
To abide by legislative duties regarding Quality and Safeguarding
To bring to the attention of your line manager any concerns you have relating to Service Users, yourself or other members of staff
To comply with all Company policies and procedures at all times with special reference to Health & Safety and abide by the Company’s no lifting policy
To undertake training to enable the company to comply with its legislative requirements
To complete the Company’s administration procedures and report writing correctly and on time
To comply with the Company’s dress code including wearing company uniform and identification badge
To cover for other staff members when they are on holiday or off sick
To accept responsibility for working in isolated situations with Service Users and to bring to the attention of your line manager any concerns regarding health, safety hazards and risks
Any other tasks which the Company designates as relevant to the position
Benefits Include;
Free staff wellbeing and counselling service
Work within the area of our local branch
Continued professional development opportunities up to level 5 in Adult Social care
Rewarding role supporting vulnerable adults to live independently in their homes and community.
Full Induction of Care Certificate.
Access to register for Blue light shopping discount
Annual leave
Every day is different and dynamic
Training:Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.
It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.
This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.
This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Adult Care Worker - Level 2 Apprenticeship. Training Outcome:
Possibility of a full-time role after the completion of the apprenticeship
Employer Description:AQS Homecare, established in 1994, offers domiciliary care services, prioritizing independence for clients. While primarily serving Local Authorities and NHS, the private market is expanding. With over 20 years of experience, our branches boast dedicated staff ensuring quality care.Working Hours :Days, Evenings & Weekends.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
To applying knowledge and skills gained as well as commercial judgement to progress legal claims and provide a high level of customer service to DLG Legal Services clients
To work in rotation through various departments within DLG Legal Services, increasing in technical skills and ability whilst studying towards the Solicitors Qualifying Exams (SQE) on the BPP 6-year Solicitor Apprenticeship with a view to qualifying as a solicitor and working in one of our Litigation Teams
What you’ll be doing:
Your apprenticeship rotation could follow this or a similar path:
Year 1 - You will start in our Customer Response Team, learning the start of the claims process and the various types of claim dealt with by DLG Legal Services, being responsible for initial contact with the client, completing telephone conversions with the client, obtaining claim details and providing clear and correct information using a friendly and professional manner
Year 2 - You will then progress to the Settlement Unit to learn the end of the claims process, chasing and dealing with incoming payments and subsequent financial transactions, clearing balances and closing files as well as keeping clients updated, managing expectations and advising on next steps
Years 3 & 4 – You will work in our Motor Damage or Dispute Resolution teams, representing clients in their claim for compensation. You will be considering accident circumstances, obtaining evidence, drafting statements and assessing who is at fault and the value of the claim, conducting the necessary legal research as well as dealing with litigation tasks such as drafting court documents, dealing with court directions, any applications and preparing for trial
You will also be providing the necessary legal advice to clients on liability, quantum and next steps in the litigation process
You will be responsible for your own caseload and work as part of a supervised team
You will be expected to work efficiently and comply with court directions and other timelines as required.
Years 5 & 6 – You will complete your apprenticeship working in our Personal Injury Fast Track Litigation team, representing clients pursuing compensation for personal injury and financial losses
You will be assisting with higher value claims and dealing with all aspects of litigation
You will be responsible for your own caseload and work as part of a supervised team. You will be assessing liability dealing with employer liability and public liability claims as well as road traffic accident claims, conducting legal research into liability, quantum as court process to provide legal advice to clients on their claim prospect and other legal issues
You will be expected to manage cases efficiently and effectively and always act in the best interest of our clients, identify and investigate any conflicts, complaints and report any issues to a team leader, ensure good working relationship with your team, team leader, management and admin staff as well as external organisations and suppliers and the work-source
Training Outcome:
At the end of Apprenticeship, there is a opportunity to gain a permanent position as a newly qualified solicitor in one of our Litigation Teams
Employer Description:An Alternative Business Structure, owned by the Direct Line Group and an independent law firm authorised and regulated by the Solicitors Regulation Authority. Our mission statement is to be brilliant for our clients every day and ti create legal services that are inclusive and a force for good. We have around 350 employees in our 3 UK offices in Leeds, Bromley and Bristol as well as our off-shore office in South Africa.Working Hours :Monday - Friday. Shifts to be confirmed.Skills: Attention to detail,Team working,Initiative,Computer literacy is essential,Word, Outlook, Excel & Teams,Telephone communication,Written communication skills,Ability to prioritise workload,Trustworthiness,Enthusiasm....Read more...
The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage.
This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition.
These fall into three main areas of skills training:
MET-Mechanical, Electrical & Trim. Candidates will learn to refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems
Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment
Paint-surface repair
Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques:
Sealing
Masking
Priming
Application of base coat & lacquer
Repairing defects and polishing
In addition to the above techniques, the employer will also provide successful candidates with additional training to achieve industry qualifications in the following techniques, throughout the programme:
British Standard Welding Certificate
Refrigerant Handler
Electric and Hybrid Repair
Senior Accredited Assessment
The post holder will also be required to complete any other tasks deemed by the line manager as appropriate in line with the role.Training:Level 3 Accident Repair Technician Apprenticeship Standard:
The programme lasts for 30 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges
Throughout the duration of the programme the candidates will be expected to travel to EMTEC's training centre in Nottingham for 24 separate weeks to carry out skills training. The first block is two weeks followed by individual one-week blocks. Residential accommodation will be provided if required for the candidates
Candidates will work towards achieving the Accident Repair Technician Apprenticeship Standard for the Automotive Bodyshop Industry at Level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace
Candidates will be expected to engage in self-directed learning outside of normal working hours, which will be monitored and tracked through an online e-portal. In addition to this, as part of the programme the employer is offering additional off the job training to achieve the following qualifications, in order to bring the candidate to the required skills level for Gemini ARC Multiskills Technicians
The following additional qualifications will be included:
British Standard Welding accreditation BS1140 & BS4872 covering the range of .5mm to 2.5mm material (to include IMI AOM009)
MIG brazing, and achieve IMI AOM133
Bonding & Riveting EC842
Refrigerant Handling IMIAL L3
Electric & Hybrid Repair & Maintenance Senior Automotive Technician Accreditation
Training Outcome:
Upon successful completion of the apprenticeship, the role holder may progress to full-time employment with the company depending on performance and availability
Employer Description:Gemini ARC was established in July 2008, our experience in running highly efficient and professional bodyshops spans over 20 years. With 18 locations across the country we have partnerships with most major insurance companies and vehicle manufacturers so we can demonstrate our commitment to quality, and maintaining our goal of making the repair journey as stress free as possible for our customers.Working Hours :Monday - Friday, 08:30 - 17:00
(40.00 hours per week). If you are over the age of 18, the hours would be 42.5 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience....Read more...
Marshall Mercedes-Benz Truck & Van understand the complexities of running a modern-day business, looking after customers is the Marshall mantra and they like to treat customers like one of the family and have done for over 110 years. Their family values are one of the reasons why customers chose Marshall Mercedes-Benz Truck & Van to meet their needs. Marshall’s are as passionate about their people as they are about their vehicles, so if you have an interest in the motor industry and want to work with some of the finest Mercedes-Benz vehicles and parts, Marshall Truck & Van would like to hear from you.What’s in it for you:
Learn and become experienced in the fundamentals of a vehicle Technician role, including servicing, inspections, maintenance, repair and diagnostics
The chance to be mentored by a highly experienced Marshall HGV Technician, who will be your support throughout the course of the apprenticeship
First-hand experience of the latest Mercedes-Benz innovation and technology
Tutor and peer support through Remit with block release classroom and theory sessions to further enhance your understanding of the subject
Complete the apprenticeship and finish with an industry-recognised qualification
Package Details:
£7.55 per hour in your first year, after which rate is in line with Apprenticeship National Minimum/Living Wage
Based onsite in Andover
18+: Shifts and over time available
22 days’ holiday each year plus bank holidays
Benefits:
Pension Scheme
Reward Discount Shopping
Further Training & Development
EV Training
Cycle to Work
Free Eye Care Vouchers
Health & Wellbeing
Invites to Company Events and Christmas parties
PPE Footwear Allowance
Tool Insurance
Fully paid for training course, including all qualification fees and accommodation
Training delivery:
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training
Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised
Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day
Attending block release to the Daimler/Remit Training Academy in Coventry, CV2 2TA every 2 months
All costs of your hotel food and accommodation plus all travel arrangements are covered by the Marshall Truck & Van
Training:Training is delivered in the workplace and on block release to the Daimler Training Academy in Derby. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to youYou will also receive 1-2-1 support from your Development Coach to help you achieve:
IMI Heavy Vehicle Service and Maintenance Technician Level 3
Training Outcome:
Upon successful completion of the apprenticeship, you will achieve an automotive industry recognised qualification
After this Marshall will continue to invest in your future, by providing training and development opportunities so you can excel in your role and further your skills and experience as a fully qualified Technician
Employer Description:Marshall Group is a multi franchised dealer who started out as a small garage in 1909 and are now the UK’s 6th largest motor retail group. They operate 141 franchised stores and represent 23 bike, car, van and truck manufacturers.Working Hours :Monday - Friday, 8.00am - 4.30pm. Shifts available for 18+Skills: Enthusiasm to learn,Mechanically minded....Read more...
DUTIES AND REPONSIBILITIES
Software
Install operating systems on workstations, update and restore as necessary
Software installation, including building and testing Microsoft installer packages for new software, then remotely installing as requested by staff
Troubleshoot software issues
To investigate software faults, escalate to vendors/supervisor if required and to actively monitor them until their successful resolution
To keep records of Software and Licences and update as necessary
Assist with the installation and administration of online ICT tests
User Admin and support
To create and delete users as required, assign permissions and troubleshoot user profile, space and settings issues, assist with start and end of year procedures, including bulk creation and archiving of users
To support staff, when requested, in their use of ICT software and hardware
To apply for the blocking/unblocking of websites as requested by staff
To remove/reinstate students’ internet access as requested by staff and keep records
Restore work of staff and students as requested by staff, where possible
Hardware maintenance and admin
To assist in setting up and security marking new equipment
Perform diagnosis procedures on PCs and peripherals, including printers
To conduct hardware maintenance, including necessary upgrades and simple repairs
To log hardware faults with external agencies and to actively monitor them until their successful resolution
Move and set up ICT equipment where appropriate
Assist in troubleshooting and resolving network infrastructure issues, in-house or with outside agencies when necessary
To do a daily check on the network infrastructure and IT system
To carry out and check backups of the network as required
To monitor server performance and take action as necessary
Ensure and maintain the successful deployment of anti-virus software throughout the school
To check the space available on the servers and take action as appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:
Potential for permanent role after completion of apprenticeship for the right candidate.
Employer Description:Northwood is a friendly, happy, welcoming school where young people are enabled to make excellent academic progress and develop the knowledge, skills, qualities and values required to lead successful and fulfilling adult lives.
Graded Outstanding by Ofsted our relentless focus on ensuring the highest academic standards has consistently placed us at the top of the School Performance Tables, and our examination outcomes place us well above the national averages for student attainment and progress. In addition to providing the highest quality teaching for successful learning in lessons, we are passionate about providing excellent enrichment opportunities beyond the classroom, so that all of our students have a rewarding and enjoyable time with us as they develop their interests and talents.
We also pride ourselves on our outstanding pastoral care, providing a very positive environment in which students thrive. Northwood School makes a significant difference to the lives of young people and I very much look forward to welcoming you to Northwood School at some point in the futureWorking Hours :Monday- Friday
(9:00am- 5:30pm).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Positive attitude,Motivated,Hard-working,Willingness to learn,Hardware and software,Excellent time management....Read more...
By giving customers top-notch advice (as well as a warm welcome to the store)
Booking in eye tests
Pre-screening patients and measuring frames
You'll also make sure everything runs as smoothly as possible by looking out for any little problems that crop-up
Training:
Level 3 Optical Assistant Apprenticeship Standard qualification
End-Point Assessment (EPA)
Functional Skills in English if required
Full-time 5 out of 7 days - including weekend working
Daily on-the-job training in store - no college to attend
Training provider - Specsavers Optical Superstores Limited
Training Outcome:Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.Employer Description:Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers.
You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.Working Hours :Full-time to include weekend working. Days and times to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods and materials, checking packages / contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using Quickbooks system
Assist with organising and maintaining stationery and office common areas
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
Possible full time position on successful completion of apprenticeship
Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Monday - Friday, 9.00am - 5.00pm, 30 mins. unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Confident on the phone,Flexible,Excellent time keeping....Read more...
Initially, you will be paired up with an experienced engineer to support your learning.
You will be working to install and maintain:
Fire alarms
Security systems
Security gates & barriers
Access control
CCTV
Burglar alarms
Training:Fire Emergency Security Systems Technician Level 3 Apprenticeship Standard.
Skills for Security will deliver the apprenticeship training in block release at their Warrington Centre. You will attend centre one week every eight weeks.
You will be required to complete all training tasks allocated during your block release weeks at the training centre and gather any site evidence needed to supplement your studies.
You will be required to complete an annual assessment at the training centre and take part in any additional training courses that the employer wants you to take part in.Training Outcome:You will be come a fully trained multi-skilled engineer with the company.Employer Description:Penton Fire & Security are experts in intruder alarns and fire alarms. Our cutting-edge solutions provide unmatched security for your properties, protecting your investments and ensuring peace of mind.
From initial design, supply and installation through ongoing maintenance, monitoring and 24 hour emergency response. At Penton, we maintain the capability to help prevent, detect and monitor your fire and security risks. Working Hours :Monday-Friday.Skills: IT skills,Attention to detail,Organisation skills....Read more...
