As a Medical Receptionist Apprentice, you'll be initially responsible for (but not limited to) the following:
Serve patients by greeting and helping them, scheduling appointments, and maintaining medical records.
Welcome patients and visitors in person or on the telephone, and answering or referring enquiries.
Keep patient appointments on schedule by notifying clinicians of patient’s arrival and informing patients of any service delays.
Accurately obtain and record information relating to patient enquiries.
Protect patients’ rights by maintaining confidentiality of medical and personal information.
Maintain operations by following policies and procedures, reporting any potentially required changes.
Contribute to team effort by accomplishing related tasks and duties as needed.
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries.
Scanning and filing of documents.
Processing of emails.
Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus both remotely and day release on the 3rd, 6th & 10th month, giving you the training and support you need to become an all-round business administrator.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Information about the company Brinsworth and Whiston Medical Centres is a two Partner, Personal Medical Services (PMS) training practice, employing salaried GPs and Physician Associates and have been in existence for over 50 years serving the community of Brinsworth. The doctors and staff of Brinsworth and Whiston Medical Centres are committed to the provision of High Quality Patient Care through:
• The delivery of services which are timely, considerate and responsive to the needs of our patient population.
• A clear focus on customer service.
• Continually monitoring our services with an aim to adapt our range of services in keeping with all developments in healthcare.
They offer a wide range of health services, including medical advice, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services and more.Working Hours :Between 8.00am - 5.30pm. Monday to Friday, up to 37 hours per week.
No weekends or bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
The Print Marketplace (PMP) team are responsible for handling all customer enquiries through APS’ exciting and innovative print portal for wider public sector customers.
Are you:
Customer focused and driven to provide excellent customer service
A good communicator and able to solve problems under pressure
Confident to guide and advise clients through the print specification process
Effective at managing a high workload & meeting agreed SLAs
Keen to learn & develop your skills
Confident and able to call on appropriate stakeholders within APS and external supplier organisations
Skills required:
Experience of print management or a customer services background is preferred.
Ability to multitask and remain calm under pressure; able to deal with several enquiries simultaneously through various contact channels, e.g. email, phone and chat
A positive and passionate approach to your work, reliable and flexible.
Have experience in using multiple online portals to manage workload and enquiries
Proactive approach to identifying and using own initiative to drive savings
A commitment to providing customers with a first-class service
Training:As an apprentice, you will work with your training provider, BPIF Training, who will provide full academic support. We offer extensive in-house, on-the-job training to set you on the path to a successful career within The APS Group.
Upon successful completion of the apprenticeship, you will achieve a Level 3 Business Administrator standard. You will be provided regular time within your normal working hours to meet the requirements of your apprenticeship programme. Training will take place via interactive online workshops, along with regular 1–1 sessions with your dedicated BPIF Training Coordinator.Training Outcome:Upon successful completion of the apprenticeship, a full-time role may be available, subject to business needs.Employer Description:Since 1961 we’ve been all about working with great people to make more possible for our clients. You’d be joining a family of over 900, so you’ll never be stuck for advice, expertise and networking opportunities. Together we lead the way in marketing and communications. Whether we’re producing exciting creative for advertising or managing a client’s entire print spend, we’ve got pretty much everything covered.Working Hours :Monday to Friday, specific working hours to be agreed with the successful candidate.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
In your new role as Health and Safety Apprentice, you will be responsible for providing administration and facilities support to the engineering teams and directors. You will be an integral part of the team and be able to work on your own initiative and demonstrate a proactive approach.
Key responsibilities are:
Supporting the completion of H&S accreditation
Support the preparation of corporate governance papers
Help maintain our external ISO accreditations standards
Respond to supplier CDM requests
Provide H&S support including monitoring DSE assessments are completed
Answer combined liability requests
Submit sub consultant questionnaires
Support with monitoring of compliance, both wellbeing and operational
Document production and formatting
Uploading and downloading documents via a range of systems
Printing, binding, copying, scanning, folding, filing and shredding
Providing administration support
Organising client meetings and team meetings and events
Travel arrangements; hotels, train tickets, flights
Answering phone calls, taking messages and filtering as appropriate
Reception Cover
Ad-hoc tasks as required
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with CPW and possible management qualifications.Employer Description:We’re a friendly team intent on bringing sustainable buildings to life through design. We relish working collaboratively with our clients to solve their biggest problems. Our business is a family, where each person plays an important role in the day-to-day operation which contribute to its success. Staff well-being is our top priority. We are invested in our people; we strive to ensure that each member of our staff is fulfilled to be the best they can be. Ultimately, Our People are our Power.Working Hours :Flexible working over 5 days a week to 36.25 hours. 1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Initiative,Good written & verbal skills,Time Management Skills,Data Entry Skills,Manages priorities,Managing different tasks,Ability to multi-task,Exercises proactivity,good judgement,Builds positive relationships,Tasks to high standard....Read more...
You will answer enquiries and provide basic guidance in accordance with policies and processes. Help ensure that data and personal records are kept up to date, accurate and confidential, supporting all functions by taking notes at meetings, creating reports for colleagues and managers.
Provide a range of business administration support to the teams, utilising MS Office software and a range of in-house systems, flexibly responding to changing day-to-day demands
Receive and respond to colleagues and manager queries and request in relation to L&D, HR and Management Information (MI)
Provide administrative support to a range of meetings, including, for example, organising venues, contacting delegates, sending out pre-meeting information. Input relevant data onto a range of systems ensuring accurate and confidential maintenance of business records
Proactively support initiatives to develop the business and generate income
Develop skills to enable prioritisation of work, and the production of accurate work within deadlines
Act as an ambassador for apprenticeships within the business both internally and externally and representing us where appropriate at external events
Work at all times to health and safety regulations and policies in order to maintain a safe working environment
Work well with colleagues, commence work promptly each day and complete all work to a satisfactory standard
Report to supervisor any additional work that is needed to complete a job to the required standard
Maintain the businesses reputation for great customer service through actions/conduct
Actively support the businesses commitment to Equalities and Diversity
Ensure that NVQ course work is delivered on time and diligently to fulfil the requirements of the course
Undertake any other appropriate duties required by management
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths (if required)
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:
CIPD Level 3, HR Assistant/ L&D Assistants/
CIPD level 5, HR Advisor, Recruitment Specialist
Employer Description:At ODS, we take pride in our role in making Oxford a world-class city. From waste collection to maintaining roads and parks, our team works tirelessly to ensure the city remains vibrant and beautiful. It's tough work, but it's incredibly rewarding. Joining ODS means joining a team of dedicated professionals who care deeply about their work and their community. Our employees are the backbone of our success, and we value their commitment and passion.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Keen to learn,develop skills,Experience of Microsoft Office,Strong team-work ethos,Able to prioritise work,achieve deadlines,work flexibly,Must be confidential....Read more...
We are a growing EdTech company specialising in providing HR services and software to schools and Multi Academy Trusts. Based in Calder Grove, Wakefield, we are looking for an apprentice to join the team, supporting our customers in using the software products and providing an excellent customer experience. This is a great opportunity to not only work towards a Business Admin qualification but join a fast-growing (and fab!) team with bags of career development for the future.
Main duties and responsibilities after training:
Working with our onboarding team to assist them with setting up new customers onto our software platforms using a variety of methods, including using Excel spreadsheets, Outlook, MS Teams, our internal software and using the telephone
Undertake project-based work relating to improving the customer experience and helping to identify gaps in our service
Provide support for our customers on all of our products re: software issues and operational support
Logging all helpdesk interactions and keeping customers informed at all times of progress (via telephone or email)
Logging bugs & issues on DevOpps and escalating any issues to the relevant departments
Assisting with setting up our boardroom for any meetings or training and arranging refreshments when required
Ensuring the telephone is answered promptly
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:At SAMpeople, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology.Helping over 1,800 schools and trusts hire,manage and support their most important asset with clarity and confidence every day.Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers,cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Marketing and Sales Manager - Step Into a Strategic Leadership RoleWe're looking for a commercially minded and creatively driven individual to take the reins of our marketing and sales functions at Lucidica - a London-based Managed Service Provider (MSP) that's growing fast and thinking bigger.This is a perfect opportunity for someone who's been a Marketing Executive at an MSP or managed marketing in a small business, and is ready to step up into a leadership role with more autonomy, more influence, and more impact.THE ROLE:As Marketing and Sales Manager, you'll oversee both our marketing and sales teams, working closely with the Director and other senior leaders to drive the company's growth and brand presence. You'll shape the strategy, manage day-to-day delivery, and support your team to hit their goals - all while keeping the sales pipeline healthy and marketing efforts aligned to business objectives.You'll be managing one Marketing Executive, two Sales Executives, and a Business Development Administrator. Your role covers the full marketing-to-sales funnel: from brand awareness and campaign planning to lead generation, sales enablement, and pipeline management.YOU MIGHT BE THE RIGHT FIT IF:
You've worked in a marketing role at an MSP or IT support company and understand the industryYou're confident managing people, running meetings, and giving clear feedbackYou enjoy planning campaigns and reviewing performance data - and don't mind digging into a CRM or pipeline report to find ways to improveYou're comfortable taking the lead, but also happy to roll up your sleeves to get things doneYou've got experience using tools like HubSpot, GetHighLevel, PandaDoc or similar
RESPONSIBILITIES:Marketing:
Oversee and review marketing strategy, campaigns, and content plansTrack campaign ROI, lead sources, and website performanceProduce or review sales enablement materials (e.g. case studies, landing pages, email flows)Ensure marketing and sales are aligned at every stage of the funnel
Sales:
Set KPIs and targets for Sales ExecutivesReview and improve sales processes and documentationSupport with proposals, pricing approvals, and client journey mappingCollaborate with senior managers to ensure alignment across operations, service delivery, and finance
SALARY & BENEFITS:
£35,000 - £45,000 OTE depending on experience20 days holiday + bank holidaysVitality Points benefit scheme (worth approx. £1,000/year)Quarterly bonus structure based on performanceTech, travel and cash prizes throughout the yearFlexible and collaborative team environment with real growth potential
This role is ideal for someone who wants to shape strategy and manage people - without getting lost in a big corporate machine. If you're proactive, organised, and ready to level up your career, we'd love to hear from you.....Read more...
For this role, you need to be a team player and able to work in a busy environment. It’s a busy transport office.. you'll be dealing with our drivers who are out on the road, as well as liaising with other depots in the network.
Our customers are our priority, excellent customer service is a must!
You will be responsible for dealing with the day-to-day administration tasks for the business.
You will get the opportunity to learn and develop your business and customer service skills under the guidance of the small team who have a lot of experience and knowledge to share. As you progress, you will be given more responsibility and you will have the opportunity to work towards a full-time position at the end of your apprenticeship.
After training, the role will include:
General administrative duties such as data input and customer returns
Dealing with depot emails
Answering the telephone and dealing with enquiries
Daily use of our transport systems
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
Great prospects for progression to a full-time position for the right candidate
Employer Description:Based in Skipton since 1987, Euro-Tran Despatch is a service-driven, environmentally-conscious business with a reputation for service that is second to none. We are a friendly local company, employing local people and supporting the local economy.
Euro-Tran remains proud of its association with Skipton and the Yorkshire Dales. From our Airedale Business Park Depots, we continue to support over 300 Aire Valley clients, having done so for over 30 years.
We offer a full range of services: whether you need to send a mailpack, a courier pack, packages or pallets or even an item sold on e-Bay, we will be pleased to help. We can also provide storage and offer a Picking Operation for your goods. The Environment remains at the forefront of our operations, and we make every effort to minimise our carbon footprint to ensure our business does not impact the beauty of the Dales.
In addition to our rigid Environmental Policy, we offer a Dales drop-in service to larger carriers, hauliers, and businesses for those last-leg deliveries into the Dales. By grouping such deliveries into our Skipton depot, we help minimise heavy vehicle activity along the fragile Dales lanes. Our parcel network, APC Overnight, is the largest UK network. Like Euro-Tran, APC is service-driven and is recognised year-on-year in the Triangle Express Parcels Survey (the industry “Bible”), achieving consistently better client feedback than its global peers.Working Hours :Monday to Friday, 10.00am - 6.00pm with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
You’ll work with our teams from different areas of the business to check we’re following internal processes and not leaving ourselves open to risk. Think of it as being part detective and part quality checker – making sure everything runs smoothly and nothing slips through the cracks.
This role is part of our Internal Audit and Risk Function – focussing on how we operate, not financial accounting. It’s perfect if you’re curious, organised and want to understand how the different parts of a business come together.
At Yorkshire Housing, we’re all about investing in future talent! This apprenticeship is your chance to gain essential skills while getting hands-on experience in Risk and Internal Audit. It’s a great opportunity to kickstart your career while making a real difference to the future of housing!
You’ll be working with our friendly and knowledgeable team, who’ll support, guide, and mentor you as you grow your skills and experience. Whether it’s helping to gather responses to internal audit recommendations or pulling together information for reports, you’ll get a bird’s-eye view of how our business operates. You’ll also see how all our teams work together to ensure our customers have a place they’re proud to call home.
Here’s what else you’ll be getting up to:
Organising and coordinating risk meetings
Taking notes in meetings and helping keep risk registers updated
Supporting the internal audit programme
Assisting with meeting preparation and follow-ups
Gathering information for risk and assurance reports
Helping monitor shared email inboxes
Providing figures for monthly reports
Work towards Business Adninistrator Level 3 qualification
Training:At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As a Business Administrator Apprentice, you’ll play a key role in making this happen. Training Outcome:At the end of your apprenticeship, we’ll strive to work together to support you into a progression role.Employer Description:At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As our Multi-Trade Apprentice you’ll play a key role in making this happen.Working Hours :Monday- Friday - 7 hours per day, start and finish times to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Driven and self-motivated,Can manage own workload,Methodical approach to work,A passion to learn and apply,Strong communication skills,Excellent teamwork skills....Read more...
Accurately pack and dispatch customer orders in a timely manner.Respond to customer inquiries, complaints, and support requests via email, social media, or phone, ensuring high levels of customer satisfaction.
Monitor and manage stock levels, conduct regular stock checks, and assist in inventory restocking or product listings.
Promote the shop and products via live social media platforms, particularly TikTok, through engaging and on-brand content.
Assist with basic administrative tasks such as updating product listings, managing order records, and filing returns or claims.
Collaborate with other team members to ensure smooth daily operations and consistent brand messaging.
Training:
Business Administrator Apprenticeship - 15 months.
This consists of 6 hours a week (off-the-job training).
A monthly meeting with your skills coach for two hours.
All training will be completed in your place of work.
Training Outcome:Opportunities for growth within a fast-paced retail/eCommerce business.Employer Description:The Ultimate Pool Group organise and promote professional 8-ball pool events featuring the world’s top players.
Ultimate Pool represents the fastest growing cue sports organisation in the world and we’re here to help unlock our audience to promote your brand. Ultimate Pool is the official professional body for 8 Ball Pool as recognised by the World Eightball Pool Federation and the English Pool Association.
Our weekly television show is broadcast in over 66 countries across the globe and our social media impressions total over 130 million people per month! Our tour events attract 96 professional players, 128 female players and 288 amateur players who are vying to become professionals.
We have an app which can be downloaded via Google Play and iOS, which includes exclusive tournaments, magazine shows and a look into what it takes to reach the top of the sport. Several of 8-Ball Pool’s all-time greats compete in Ultimate Pool events, Two-time World Champion and former Mosconi Cup MVP Chris Melling and four-time World Champion and Chinese 8-Ball star Gareth Potts. The professional ranks are a cosmopolitan affair with seven different nationalities featuring in the top 16.
As well as looking at improving the status within the top echelons, Ultimate Pool acknowledges that this is a sport waiting to break out and hit the mainstream, with tens of thousands of players in the UK alone playing every week. The Group aims to transform the game from bottom to top, bringing together players under one brand and inspiring more potential cueists to participate.
Ultimate Pool. The Big Names. The Big GamesWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: IT skills,Attention to detail,Customer care skills,Team working,Creative,Strong organisational skills,Multitasking abilities,Excellent verbal communication,Willingness to learn....Read more...
Welcome customers to the Skelmersdale showroom and advise on product range
Sell products and deliver excellent customer service
Process orders; answer phones; send emails; make customer service and sales calls
Data input customer orders to React, our CRM database
Day to day administration
Help load and unload vans
Generate runs for deliveries
Support all branch activities including attending meetings, post office/mail
Training:
Business Administrator, Level 3
1:1 delivery in the workplace over a period of up to 13 months with an End Point Assessment period of up to 5 months thereafter
Content delivered in a series of bite-sized ‘Phases’ covering a set of topics. The order of Phases may be adapted to meet individual and company need
Access to on-line learning materials and Tutor support outside scheduled delivery sessions
Regular ‘Progress Reviews’ (6 weekly) held with the learner, their line manager and NLTG Tutor to review learner progress, skills development, off-the-job training activities and discuss any support needs
At the end of programme delivery, a ‘Gateway meeting’ will be held to discuss learner progression to End Point Assessment (EPA) and related EPA support materials
Training Outcome:
Sales and customer service
Process orders via CRM systems
Warehouse and logistics
Employer Description:Rearo Laminates Ltd is a well-established, successful, family-run organisation serving Trade and Public customers throughout the UK.
We are a leading manufacturer and supplier of quality and contemporary bathroom and kitchen products, including shower wall panels, kitchen worktops and splashbacks, PVC ceiling panels and vinyl flooring. We also specialise in commercial installations for washrooms and kitchens, supplying toilet cubicles and vanity units.
We currently have an excellent opportunity for an Apprentice to join our Skelmersdale team.Working Hours :Monday to Thursday
8am to 4.30pm
Fridays
8am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Physical fitness,Confidence....Read more...
Managing patient requests in person, on the telephone, in writing or via online communication
Booking, amending, rescheduling, and cancelling patient appointments
Processing prescription request and dealing with any queries
Action patient care follow- up arrangements as per clinicians’ instructions including dealing with urgent referrals
Assisting with the generic email account for the practice and ensuring information is shared with the correct staff members
Advising patients of chargeable services and processing payments
Providing patients with information about the Practice Services
General housekeeping of reception and waiting areas
Arranging transport and home visits
Managing medical records, recording patient contacts, undertaking clinical coding
Scanning and attaching correspondence received electronically and in hard copy to patient records
Maintaining and updating the practice patient database
Ensuring confidentiality and data protection is always observed
Training:All mandatory in house training will be via local systems, there will be IT training, Clinical Systems Training.
Business Administration Level 3 Apprenticeship with Clinical Coding.Training Outcome:To continue at the practice and grow.Employer Description:Woodstock Surgery is a long established, traditional, semi-rural practice with a list size of over 9800. We are based in the Cotswold town of Woodstock, famed for Blenheim Palace, and covering over 30 other villages. We have 5 GP Partners and 1 Salaried GP who are supported by a team of clinical and non-clinical staff members. There is a vacancy for an Apprentice Patient Services Administrator, this is an excellent opportunity to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering excellent care and support to patients.Working Hours :Monday to Friday, 9.00am to 5.00pm, subject to change.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Provide the first response to incoming telephone calls then screen calls, transfer or take accurate messages
Create and issue customer feedback surveys, collate data and produce documents in report format
Collate documentation, produce & check the Installers Job Packs including RAMS & Installers worksheets
Create purchase orders for Materials from Jeremias Group and Third-Party Companies
Raise and issue sales invoices to customers
Send statement of account to customers and chase monies owed
Processing new enquiries and logging on system for the Estimating Department. (Request information from customer where applicable)
Processing new orders from customers for the Finance Department
Support Project Managers
General filing for all departments
Training:Business Administrator Level 3 Apprenticeship Standard:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
Potential full-time employment, upon successful completion of apprenticeship
Employer Description:At the UK division of globally renowed Jeremias Chimney Systems, we design and install commercial flues and chimney systems across diverse industries. Combining quality with innovation, we work closely with our customers to meet their unique challenges. Our mission is to create lasting, sustainable relationships with everyone we work with, from customers and stakeholders to employees. Part of the renowned Jeremias Group, Mansfield is one of several European plants with a global sales and distribution network. We share the same goal: to provide safe, durable, and innovative exhaust and ventilation solutions.Working Hours :Monday - Thursday, 07:45 - 17:00 and Friday, 07:45 – 15:00.
1 Hour for Lunch either at 12pm or 1pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Maintain a safe working environment
Ensure that on arrival, all goods received are inspected for damage, and in terms of accuracy
Move and store goods safely, securely and efficiently
Ensure that prior to despatch all goods are inspected for damage, and in terms of accuracy they meet requirements
Support delivery operatives in the safe and efficient loading and unloading of goods, including the safe and secure assembling and disassembling of loads
Ensure that goods are handled and stored in compliance with the relevant safety and regulatory standards
Record relevant information on organisational warehouse management system in a timely manner
Training:Business Administrator Level 3 The apprenticeship will include training with City College Plymouth and within the organisation.
At least 6-hours per week of your working hours will be spent on training or studying.Training Outcome:
On successful completion of the Apprenticeship, you will hold a full level 3 standard qualification
If you are successful within your role, you will have the chance to develop within the organisation
Employer Description:Founded over 30 years ago as a simple office supplies company, Westcare has grown exponentially, transforming into a comprehensive provider of office and school solutions, Interiors and FF&E. Our expanded offerings now include expert fit-outs, high-quality furniture, durable flooring and window blinds. Throughout our growth, we have remained deeply committed to serving our client base with the same dedication and personalised service that has defined us from the beginning.
Our mission is to be your one supplier, your one account, we streamline the process for your convenience and efficiency. We ensure your job is made easier and worry-free. Trusting us means less hassle for you, allowing you to focus on what matters most to you while we take care of the rest.Working Hours :Monday - Friday, Start and finish times to be confirmed in interview.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Support
Provide day to day support to the team to include general administration
Provide support in accurately maintaining the company CRM system completing visit reports on behalf of the team
Attend events to promote the services of the Rilmac Group of Companies
Support the administrative team to meet their targets
Provide administrative support for the completion of job packs and Documents
Use IT for document creation, communication, and information management
Comply with GDPR and cyber security
Communicate in written form to internal and external stakeholders using a range of techniques and reporting mechanisms in line with company policies, using construction and built environment terminology
Comply with health and safety regulations and procedures. Identify and document risks and hazards.
Apply statutory and company environmental and safe working practices
Apply and integrate appropriate mathematical and technical knowledge in the completion of built environment site and/or office processes to contribute to the coordination of construction projects
Apply sustainable principles and low carbon processes in order to implement site environmental solutions
Plan, carry out and manage own work in line with management requirements, assessing tasks, scheduling work, achieving deadlines, reviewing performance and keeping records of work undertaken
Training:Business Administrator Level 3 Apprenticeship Standard:
The qualification you will get at the end of the apprentice will be a level 3 NVQ, the training will be at our office's in Lincoln with 20% of the job training, i.e. one day a week supported by the learnig provider
Training Outcome:
Lead to a permanent position as an Estimator, we encourage progression within the Rilmac Group of companies
Employer Description:Rilmac is a market leader of Asbestos, Fabrication, Insulation and Scaffolding services throughout the UK. We have a passion to achieve results and pride ourselves on the skills and expertise of our people.Working Hours :Monday - Friday between 09:00 - 17:00. Office hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness,Willing to learn no things....Read more...
Key Responsibilities:
Assist with the coordination of airfreight import shipments from origin to destination.
Support the preparation and processing of import documentation, including airway bills, invoices, and customs entries.
Communicate with airlines, handling agents, and customs authorities.
Track and trace shipments, updating internal systems and customers accordingly.
Learn to resolve delays or issues with shipments in a timely and professional manner.
Maintain accurate records and ensure compliance with all regulatory requirements.
Provide administrative support to the import team as needed.
Participate in training and development activities as part of the apprenticeship program.
Training:The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
This is an on the job training position which will be carried out in an office environment , led by experienced mentors and colleagues.
The employer is offering a structured apprenticeship program with on-the-job training, support from experienced mentors and colleagues. With an opportunity to gain a nationally recognized qualification with career/development prospects within the logistics industryTraining Outcome:Permanent varied role within the logistics industry.Employer Description:Velta International is a UK-based freight forwarding and logistics company, operating since 1999. They offer a range of services, including international air and ocean freight, international and domestic courier services, and a dedicated European road freight division. Offices based in Essex, Manchester, and Heathrow, strategically located near major ports and airports.
Velta provide global freight solutions including international freight forwarding, warehousing, logistics, distribution, fulfilment and e-commerce servicesWorking Hours :Monday to Friday, 09.00 to 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Keen interest in supply chain,Keen interest in logistics,Organisational skills,Interpersonal skills,Willingness to learn,Take initiative....Read more...
Monitoring/Actioning all emails to Accounts and Sales addresses
Answering the telephone and redirecting calls, ordering materials
Ordering office stationery and staff uniform
Organise fuel cards for vehicles, purchasing vehicle tax
Manage Mersey Gateway, Mersey Tunnel, M6 toll and London Congestion charges for all vehicles
Responsible for supplies for office kitchen and meter readings/utility bills
General accounts Using Sage 50 Accounts/Sage Projects - Use of Share point Excel spreadsheets to manage all works
Purchase ledger, Sales ledger, Projects, bank payments and bank reconciliation, reconcile supplier statements and payments. Staff expenses and petty cash
Sage Payroll - Weekly and Monthly payroll. NEST pension administration, CIS Sub-contractor verification and payments. Administration for P11d benefit for private use of company vehicles
Reconcile/Submit all CIS payments to HMRC and issue sub -contractor statements
Reconcile Staff credit card statements
Send customer statements/chase aged debt
Reconcile all Sales and distribute report to managers
Training:
The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard in Business Administrator Level 3
This training will be structured and delivered by Cheshire College - South & West. Relevant GCSE’s in maths and English are required
Training Outcome:
Potential to be full time Office Manager upon successful completion
Employer Description:Hunters is well regarded for the high quality of its projects. We partner with clients at every stage from concept solutions and budgets to construction, commissioning, and training. Delivering a designed project to the complete satisfaction of the client, either with their agent or with selected agencies of our own, is always our goal. Whilst we have numerous partners, Hunters deliver projects with their own management team. We pride ourselves in delivering in difficult environments whilst always ensuring customer activities are never compromised. One of our greatest strengths is a flexible and prompt response to challenges arising from changing circumstances in customer supply chain and our drive to deliver.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
Day to day tasks will be varied from handling calls and client emails about permits, appeals and new leads to sporadic tasks providing cover for team members or helping the sales director with admin as needed when they are out of the other
This role will be based in the office full time except when required to attend college
Key Responsibilities include:
Handling any post or emails that are sent to us
Handling calls with clients or new sales leads, plus much more
Assisting with any appeals that come in
Assisting the sales director with their admin when they are out of the office
Providing cover for team when required
Admin support for the sales director as required
Assisting with permit distribution
Assisting with the Private Parking Code of Practice to ensure the company is prepaid
This role will suit a good all-round office administrator who is looking to develop their skills and get involved with whatever tasks are required.Training:
Business Administration Level 3 Apprenticeship
On the job training with experienced colleagues
Training Outcome:
A full-time position may be offered at the end of the successful completion of the apprenticeship if the company is in need of this and, depending on their skills, may be offered different roles within the company that meets their knowledge
Employer Description:One Parking Solution has come from many years of evolving and applying our customer focus with vast experience in the parking sector, bringing together three of the largest UK parking management companies, to provide the best private parking solutions with the ability to tailor our customer needs and provide customer satisfaction.Working Hours :Monday - Friday, 8.30am - 5.00pm with one hour unpaid break per day.Skills: Good MS Office knowledge,Confidence,Understands confidentiality,Attention to detail,Willingness to learn,Good under pressure,Excellent phone etiquette,Superb interpersonal skills,Communicates effectively,Strong analytical skills,Team Player,Comfortable with fast pace,Good work ethos,Hardworking,Reliable,Good time keeping,Punctual,Contributes,Good time management....Read more...
Serve patients and visitors by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcome patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimise patients’ satisfaction, provider time, and treatment room utilisation by scheduling appointments in person or by telephone.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Protect patients’ rights by maintaining confidentiality of medical and personal information.
Maintain operations by following policies and procedures, reporting needed changes.
Contribute to team effort by accomplishing related results as needed.
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries
Scanning and filing of documents
Processing of emails
Assisting the team and Manager with day to day duties
Training:You will be enrolled at Rotherham College; giving you the training and support you need to become an all-rounded and qualified administrator. You would have regular tutor sessions and constant access to support both face to face and on line classes.
You will undertake The Level 3 Business Administration apprenticeship standard.
Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Kinvara Private Hospital is a state-of-the-art private hospital based in Rotherham, South Yorkshire. The hospital provides a number of surgical and medical services and is also a Centre of Excellence for lipoedema surgery.
Kinvara’s Philosophy
Treat all patients with dignity and respect.
Only use treatments that have a proven track record.
Ensure treatment protocols are simple and transparent.
Provide individualised treatment plans that address all the patient’s needs.
Strive for high patient-satisfaction.
Continually audit results in order to improve our standard of care.Working Hours :Shift pattern is 7.15am 3.15pm, 9.00am - 5.00pm or 12.00pm - 8.00pm, Monday to Friday plus every other Saturday, 7.00am - 12.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Friendly and approachable,Good telephone manner....Read more...
Administration
Scan and file patient letters, assessment forms and other documents
Keep patient files up to date following changes in circumstances
File documentation in line with GDPR retention periods and update the Practice Management System accordingly
Assist with maintenance of policies for Private Practice Insurance, Professional Indemnity Insurance and ICO registration
Help the team to maintain up to date records of HCPC/ CSP registration etc.
Keep up to date therapist profiles for sharing with our referrers
Maintain up to date templates for use by the therapists
Audit
Audit staff diary activity to ensure treatment notes are written correctly and on time
Communicate with staff in a timely and professional manner any queries on their diary sheets and the necessary action required
Book-keeping
Audit diary activity to ensure correct stock codes are used and correct recording of cancellations
Help to generate and send monthly invoices
Match payment receipts and update payment information on Patient Management system
Pursue outstanding invoices in a professional and timely manner
Import purchase invoices/expense receipts in Accounting system and match against bank transactions, categorising accordingly.
Resources
Help to problem solve issues relating to the day-to-day delivery of a service, facilities, and/or equipment
Schedule services for equipment as needed i.e. hoists, plinths etc
Support staff with minor IT issues
Training:Business Administrator Level 3 Standard.
College attendance is required monthly for group sessions.Training Outcome:There may be an opportunity for employment and career progression upon successful completion of the apprenticeship.Employer Description:Summerseat Physiotherapy is a specialist complex injury physiotherapy clinic. Established in 2014, the team of specialist physiotherapists treat adults and children with brain and spinal injuries as well as other neurological conditions.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Job Description:
Our client, a wealth management firm in Edinburgh’s city centre, is recruiting for an IFA Administrator to join them on an initial 3 to 6 month temporary basis.
This position is full-time and you’d be required to be in the office 5 days per week.
Skills/Experience:
Previous experience in an IFA or financial services administration role
Strong understanding of financial products, platforms, and the advice process
Excellent communication and organisational skills
Working towards or holding a relevant financial services qualification (desirable)
Core Responsibilities:
Prepare and process new business applications for pensions, investments, protection, and other financial products
Maintain accurate client records using our back-office system (e.g. Intelligent Office or similar)
Liaise with product providers and clients to obtain necessary information and updates
Support the production of client review packs and documentation ahead of meetings
Ensure compliance and regulatory requirements are met throughout all administrative processes
Monitor and follow up on outstanding documentation and pipeline business
Assist in managing the advisers’ diaries and meeting arrangements
Provide general office and client support as required
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16124
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. ....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
GC Administration Supervisor
Note: This position will support the South Atlantic and Gulf Coast Regions within our Eastern Division.
GENERAL PURPOSE OF THE JOB:
Responsible for supervising and coordinating all General Contracting project administration staff in addition to project administration duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervises Project Administrators
Responsibilities of Project Administration
Possess a thorough understanding of all interfacing departments such as Field, Credit, Accounting, Finance, etc.
Process commission adjustments and chargebacks
Assist Business Operations Support Manager in open credit disputes with the finance team
Questions regarding billings, disputes, bonds, insurance, customer submittals, material issues, material releases, customer specific documents that are unfamiliar, commissions
Communicate changes in administrator roles to appropriate internal and external personnel (i.e. sales reps, CM's, division managers, regional managers etc.)
Readsoft, Invoice Cancelation, and PO Review/Release approval
Responsible for interviewing, hiring, training, performance appraising, reward and discipline of employees
Coordinate work with key Project/Construction Managers, Tech Supervisors, Customers, Management, Sales Reps and Resource Management
Conflict resolution with Sales Reps, CM's, Division Managers and Internal personnel from other internal areas
Assist Business Operations Support Manager with audits
Assist Business Operations Support Manager with month end reporting
Monitor, review and resolve Daily, weekly and monthly reporting
Review and approve timesheets and vacation schedules
Perform reviews and PEPs for direct reports
Special projects as needed
EDUCATION:
Associates degree or equivalent from two-year college or technical school
EXPERIENCE:
Two to four years related experience and/or training
OTHER SKILLS AND ABILITIES:
General Contracting/Construction background preferred
Federal Contracting including Government, State and Local
Ability to look for ways to achieve greater efficiency in process and procedure
Must demonstrate independent thinking and decision making skills
Must be customer focused with strong written and verbal communication
Strong interpersonal skills with the ability to make group presentations
Intermediate understanding of basic accounting principles
Knowledge of Sarbanes-Oxley (compliance regulations for publicly traded companies)
Knowledge of State Prevailing Wage
Knowledge of David Bacon and SCA wages
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Your role will directly contribute to the success of the academy, as well as to the development of our team and players.
In addition to on-the-job training and an experienced mentor from the Academy Operations and Admin team to support you, you will have dedicated time to study towards a nationally recognised, professional qualification in Business Administration at Level 3, setting you up for future career growth.
Role Responsibilities:
Learn the job role and develop a range of skills whilst showing a commitment to a career in Business Administration and being part of a busy and pro-active team of staff, both within the Ops and Admin and other Academy departments where relevant
Complete the apprenticeship qualification within agreed timeframes by meeting all study deadlines
Assist in the preparation and coordination of logistics for Academy fixtures and tournaments
Support the planning and execution of Academy events, tours, and other special projects
Provide general administrative support for the Academy, including data entry, filing, and correspondence
Help maintain up-to-date records on team activities, player development, and other Academy operations
Assist with travel and accommodation arrangements for Academy teams and staff
Support the team with any ad-hoc administrative and operational tasks as required
Contribute to the planning and delivery of Academy-related activities, ensuring attention to detail and efficiency
Participate in training, workshops, and professional development activities to enhance your administrative and operational skills, knowledge, and capabilities
Demonstrate a strong work ethic, initiative, and willingness to learn, contributing positively to the team and embracing opportunities for growth and development
Above all, be willing to try new things, ask questions and learn
Role Requirements:
Always perform duties with due regard to club policies and procedures and legislative requirements
Ensure implementation of the club's health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements
Undertake continuous professional development (CPD) training and/or additional training as identified or as required
Training:
Business Administrator Level 3 Apprenticeship Standard
All training will be delivered within the workplace
Training Outcome:
The club is undergoing a significant period of growth and apprenticeships are a key part of our talent pipeline. With this in mind, successfully completing this apprenticeship will position you positively for a future role at the club
Employer Description:Newcastle United in its current form was established in 1982 with the unification of Newcastle East End and Newcastle United West End Football Clubs, with Newcastle East End. Since 1892, we have brought a community together and our magnificent home, St. James’ Park, has set the city’s heart beating. We are now entering a new, exciting era on Tyneside and welcome talented, passionate people who share our values to join us on the journey.Working Hours :Monday - Friday, 9.00am - 5.00pm. (1 hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Throughout the apprenticeship, you will develop skills in customer communication, administration, problem-solving, and event planning, contributing to various projects. In addition to on-the-job training and support from experienced mentors within the Venue Operations team, you will have dedicated time to study towards a nationally recognised, professional qualification in Business Administration at Level 3, setting you up for future career growth.
Role Responsibilities:
Learn the job role and develop a range of skills whilst showing a commitment to a career in Business Administration and being part of a busy and proactive Venue Operations team
Complete the apprenticeship qualification within agreed timeframes by meeting all study deadlines
Assist with matchday and non-matchday operations, including supporter engagement, ticketing, hospitality, and client experience
Support the planning and execution of fan events, matchday activations, and hospitality experiences, ensuring high standards of service
Provide general administrative support, including responding to supporter queries, managing records, and maintaining up-to-date documentation
Assist in gathering and analysing customer feedback, helping to drive continuous service improvements
Work collaboratively across Supporter Services, Box Office, Hospitality, and Client Experience teams to enhance fan and guest engagement
Maintain accurate records and contribute to the planning and delivery of operational activities, ensuring attention to detail and efficiency
Participate in training, workshops, and professional development activities to enhance your skills and capabilities
Demonstrate a strong work ethic, initiative, and willingness to learn, contributing positively to the team and embracing opportunities for growth and development
Role Requirements:
Always perform duties with due regard to club policies and procedures and legislative requirements
Ensure implementation of the club's health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements
Undertake continuous professional development (CPD) training and/or additional training as identified or as required
Training:Business Administrator Level 3.
All training will be delivered in the workplace.Training Outcome:The club is undergoing a significant period of growth and apprenticeships are a key part of our talent pipeline. With this in mind, successfully completing this apprenticeship will position you positively for a future role at the club.Employer Description:Newcastle United in its current form was established in 1982 with the unification of Newcastle East End and Newcastle United West End Football Clubs, with Newcastle East End. Since 1892, we have brought a community together and our magnificent home, St. James’ Park, has set the city’s heart beating. We are now entering a new, exciting era on Tyneside and welcome talented, passionate people who share our values to join us on the journey.Working Hours :35-hours per week (1-hour lunch unpaid) Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Major tasks and responsibilities
Product Lifecycle
Process new product creation requests, capturing data within the internal
Capture and update product information repository with all product-related data requested by commercial teams, customers and regulatory authorities
Review packaging, ensuring that barcodes can be scanned and accurately reflect the contents within the pack
Maintain product master data within SAP, ensuring customer orders can be processed without failure
Create master data forms for the UK and Ireland warehouses, ensuring that they can accurately receive and process orders for Bayer inventory without delay
Review data and information provided by the warehouses upon first receipt of a product to ensure local records and SAP are accurate and reflect the reality of the received product
Inventory Management
Responsible for resolving inventory quantity differences between systems in Bayer and at the respective warehouse, posting stock differences where required
Responsible for stock management activities, including recording of inventory identified as unsaleable
Working closely with the Order to Cash team, record, investigate and resolve delivery issues highlighted by the customer or the warehouse
Oversea receipt of stock into the respective warehouse, raising additional documentation as required
Responsible for managing the shared email inbox, allocating tasks to other team members to ensure that they are completed
Responsible for managing inventory stored in the office
Support the Customs Compliance Officer with document checking and filing
General
Complete training, implement and adhere to all compliance standards and policies
Ensure agreed KPIs and deadlines are met with a focus on the customers
Engage in continuous process improvement and innovative solutions to maximise contribution to the business and enhance customer satisfaction
Be agile in response to changing situations to ensure effective business continuity
Support members of the team as required
Training:
The apprentice will work towards the Business Administrator Level 3 Standard
Training is blended - a combination of in-person group training at WBTC one day a month, guided self-study and 1-1 training and review meetings
Training Outcome:Bayer Plc will provide you with a solid foundation at the beginning of your journey for a rewarding and lasting career. We believe that everyone working at Bayer has the potential to progress and you will be supported by our commitment to your ongoing training and further development.Employer Description:Bayer is a Life Science company with a more than 150-year history and core competencies in the areas of healthcare and agriculture. With our innovative and sustainable products, we are contributing to finding solutions to some of the major challenges of our time.
We bring together our people, partners and customers, placing innovation, sustainability and digital transformation at the heart of everything we do. Our products and solutions help us to deliver our vision of 'health for all, hunger for none'.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Multi Task,Work independently,Confidentiality,Time Management,Integrity,Excel....Read more...
Answering telephones - first point of contact when answering calls
Effectively and accurately handling customer service enquiries (e.g. Settlement Figure requests)
Responsible for the appropriate distribution of customer service emails
Maintenance of computerised and manual records (Cleansing customer files to remove unnecessary information, ensuring documents are scanned so we hold a digital copy)
Day-to-day filing/photocopying/scanning
Monitoring stationery stock levels and ordering when appropriate
Production of documentation for signing by customers
Processing of payouts once signed documents received
Liaising with suppliers to request invoices and any amendments
Contacting funders to provide relevant information and ensure payouts are smoothly processed
Loading of new proposals onto deal management system
Checking and processing own book payouts
Learn to use Leasesoft for our own book lending (inputting of deals & in life servicing once live)
Completing relevant searches requested by the sales team/directors required for underwriting (Experian, land registry, valuation)
Actively chase any outstanding original documentation for own book agreements if not received at payout
To attend and/or complete any mandatory training courses stipulated by the Company
To ensure the educational aspects of the apprenticeship are completed in a timely manner
Training:You will be working towards a Level 3 Business Administrator Apprenticeship standard.
You will receive on and off-the-job training and support from an assessor and an Apprenticeship Advisor.
You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.Training Outcome:Potential to move to other areas of the business internally, such as collections or sales, as well as progressing into the administration team. Opportunities are also available in the wider group in marketing, HR and finance.Employer Description:Ignition is a leading provider of vehicle and asset finance, helping finance a diverse range of plant, machinery, business equipment, motor, light and heavy commercial vehicles and renewable energy. Our finance solutions are provided either through our funds, or via joint trading relationships with a panel of major finance houses.
Ignition doesn't just refer to external funders - we also lend directly from our own funds. This dual role allows flexibility, more control over proposals, potentially faster decision making, and access to deals competitors may not offer.
Customers receive dedicated account managers and one-on-one support. A more human, responsive and supportive experience throughout the finance journey. Funds a wide range of assets including commercial vehicles, construction equipment, renewable energy tech and agriculture machinery.
Based in the Southwest, but serving clients across the UK as part of the STAR Asset Finance Group. Combination of regional knowledge with nationwide capability.Working Hours :Monday to Friday, 9am to 5pm, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...