Learn how to handle inbound and outbound calls for multiple areas
Learn how to manage our mailboxes and how to respond to supporter queries
Learn how to prepare and send letters in response to our supporters
Learn how to process payments using a number of payment platforms
Learn about compliance
Learn how to process non-financial and financial transactions
Learn how to sort, open, process and scan incoming and outgoing post
Learn how to capture and maintain sensitive supporter information through our database
Learn how to pack and send fulfilment orders including printing multiple letters
Responsible for managing time effectively
Responsible for completing coursework in a timely manner
Attend college or meetings with your course assessor when required
Complete of the job training where required
Be an ambassador for the apprenticeship scheme and positive representative for Support Services and mentor to future apprentices
Help provide an excellent experience and Service for our supporters
Help identify, develop and build effective relationships with colleagues within the team and other departments
Foster effective relationships internally and externally to engage with a range of audiences and individuals
You will also be an ambassador for the apprenticeship scheme
Responsible for maintaining systems and records
Responsible for fostering effective relationships with supporters and colleagues across the organisation
Training:
Office Based
On and Off the Job Training
Business Administrator Level 3
Training Outcome:Support Services is the gateway to many positions within the Trust. It can lead to numerous positions. Previous Apprentices have gone on to become People Partners, Quality Leads, Membership Journey Managers and Legacy Officers.Employer Description:The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.Working Hours :8.30am - 5.00pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Service and Stores Administration Apprentice, you'll be responsible for (but not limited to) the following:
· General administrative duties to support the Field Engineers, including booking transport and sourcing required spare parts for upcoming jobs;
· Oversee the organisation of service stores, ensuring parts are efficiently prepared and readily available for engineers to collect;
· Manage monthly invoicing;
· Management of daily Timesheets;
· Assist Service Managers and the Service Office Supervisor with part number creation, submitting risk and method statements to customers, creating and submitting quotations, invoicing, and chasing outstanding payments;
· Answering calls/emails and dealing with client queries in a professional and helpful manner;
· Take full responsibility for coordinating customer training courses;
· Adhering to company procedures and policies.
You’ll develop your skills alongside the Management and Service Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with Moody Direct Ltd will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.Training Outcome:Further and higher skill development within the business. A lifelong career with Moody Direct Ltd.Employer Description:Originally part of the Moody Group, which was founded by Paul Moody in 1975, Moody Direct was formed in 1996. Based in Retford, Nottinghamshire, they are leading suppliers of process and packaging solutions to the dairy, food, beverage, brewery, ice cream, chemical and pharmaceutical industries with a large customer base in the UK, Ireland and around the world.
Moody Direct also supply, service, calibrate and integrity test a wide range of Plate Heat Exchangers. Based at the Retford Headquarters they have the UK’s most modern plate heat exchanger reconditioning centre where they can clean and test your heat exchangers. Moody Direct is proud to utilise apprenticeship schemes in order to build on its workforce and create opportunities for local people.Working Hours :Monday-Friday
Working hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Good attitude to work,Some knowledge of Microsoft,Supportive and dedicated....Read more...
Processing payroll when required
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Speak to both client and candidates that ring in
Process all new starter and temp leaver details so that all workers are paid on time
Answer incoming calls giving a professional and cheerful impression
Receive and assist applicants with form filling
Telephone screen and appoint interview times for all applicants
Assist consultants in advertising for vacancies
Assist with temp wage queries
Ensure interview rooms are stocked with required paperwork
File all branch records accurately on a daily basis
Ensure correct levels of stationery are in stock for a two month period
Scanning and Photocopying
Keep the branch in a tidy and orderly state
Send out reference requests on request
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
A full-time position will be offered upon successful completion of the apprenticeship
Employer Description:For over three decades Frontline Recruitment has been supplying recruitment services to commerce and industry, we provide the link between great candidates and great employers. Peace of mind comes as standard because we provide the right people at the right time at the right value – time after time.
Frontline Recruitment has local knowledge and national coverage designed to help candidates and clients alike. We boast the biggest, most highly qualified team in the East Midlands, which works closely with our East Yorkshire and South-West offices to not only constantly meet but exceed careers and staffing expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Confident with calls....Read more...
Are you passionate about maintaining high standards in care? Join First City and play a key role in supporting care quality and compliance across our services.
First City is a respected care provider committed to delivering outstanding care across Swindon and the surrounding areas. We are currently recruiting for a confident, detail-oriented, and supportive Compliance Administrator to join our team.
You MUST have:
A minimum of 1 year’ hands-on care experience – ideally within a community-based setting. (Applications without this essential experience will not be considered.)
About the Role This role is ideal for someone with practical care experience who is ready to transition into a compliance-focused position. You’ll be responsible for supporting frontline staff, ensuring regulatory standards are met, and promoting a culture of continuous improvement.
Location: Swindon Salary: £26,000 per annum Hours: 40 hours per week (Monday to Friday, 08:30–17:00) Some flexibility may be required based on business needs
Key Responsibilities
Monitor and review alerts and care notes using our digital care management system
Audit documentation and ensure compliance with CQC regulations
Identify and address gaps in care delivery
Escalate concerns to appropriate personnel and follow up on actions
Support and guide staff through constructive conversations
Promote best practices and quality assurance across the care team
Conduct community-based shadowing to observe care delivery and align policy with practice
Assist in developing action plans based on audit findings
Requirements
Minimum 1 year hands-on care experience (ideally community-based)
Familiarity with CQC standards, Fundamental Standards, and person-centred care plans
Strong written and verbal communication skills
Ability to confidently and professionally challenge poor practice
Comfortable using computer systems and technology
Friendly, proactive, and reliable with strong attention to detail
What We Offer
Full training and ongoing professional development
Access to Blue Light Card discount scheme
Local motor maintenance discount
28 days’ annual leave (including bank holidays)
Free onsite parking
Employee Assistance Programme (Health Assured)
Workplace pension with Nest
Refer-a-friend bonus scheme
Why Join Us? At First City, you’ll be part of a team that values quality, collaboration, and continuous improvement. If you're ready to grow your career in care and compliance, we’d love to hear from you.
....Read more...
Act as a first point of contact for enquiries to the Associate Directors, co-ordinating meeting requests and handling; email, telephone, and in-person enquiries
Process room bookings for Divisional committees, meetings and events
Arrange hospitality for meetings, events and interviews and support these events in-person
Provide administrative support, organise seminars, book venues, meetings suport and other administrative duties to the Associate Director (Education), and other Associate Directors for Divisional initiatives
Support the maintenance of the Division’s intranet including SharePoint pages
Produce a weekly digital Divisional newsletter
Assist with minute taking in Divisional meetings
Provide administrative support for Division-wide data collection exercises
Assist with the organisation and publicity of Divisional events including, conferences, seminars and workshops
Attend and contribute to regular Divisional Professional Service team meetings
Actively follow and promote UCL’s policies, including its Equal Opportunities Policy
Maintain an awareness and observation of Fire and Health & Safety Regulations
Any other relevant duties as required by the Department manager and Head of Department
Training:Business Administrator Level 3 Apprenticeship Standard:
You will be expected to attend college at Hammersmith Campus of West London College for one day per week during term time to complete the required classroom-based training
Training Outcome:
Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for positions of full employment at UCL
Employer Description:UCL is one of the world's top universities. At its establishment in 1826, UCL was radical and responsive to the needs of society, and this ethos – that excellence should go hand-in-hand with enriching society – continues today. UCL is a multi-faculty college of the University of London with a population of over 17,000 students, from more than 130 different countries. With an annual turnover exceeding £1 billion, it is a major research and education hub in London and globally.
The Division of Biosciences is one of the world’s foremost centres for research and teaching in biological sciences and one of the largest Divisions within UCL. The Division has four Research Departments:
- Cell and Developmental Biology (CDB)
- Genetics, Evolution and Environment (GEE),
- Neuroscience, Physiology and Pharmacology (NPP)
- Structural and Molecular Biology (SMB)
Each department undertakes a significant amount of research and teaching, and has a diverse portfolio addressing all areas of biology from protein interactions to cell function, organism development, genetics, population studies and the environment.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Independent,Willingness to learn....Read more...
Main duties to include:
Ensuring file management is in accordance with Quality Procedures Manual, LAA Contract, CQS and Lexcel/SQM requirements.
Reception duties and assisting reception staff.
Assisting accounts staff.
Liaising with clients in person and by telephone in a professional and friendly manner in keeping with the firm’s standards for client care.
Liaising with others by telephone.
Arranging mail dispatch by post, hand, email, fax or Document Exchange.
Accurate recording of the firm’s records in respect of archived files, wills, deeds and other like documents to include proper storage and retrieval of the same.
Time recording and maintaining up to date time records as appropriate.
Photocopying, including numbering, colouring, binding of copies as required.
Ensure the confidentiality of all the firm’s and clients’ documentation and information.
Consumables ordering.
Daily filing including file opening and closing.
Contributing to maintaining a safe and healthy working environment.
Preparing refreshments for Partners, fee earners, clients and visitors for internal meetings, seminars etc.
Contributing to maintaining and improving office policies and procedures.
Ensuring compliance with Equality and Diversity Policy.
Working in any branch office as may from time to time be required by the firm.
Any other duties which from time to time are required by the firm.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
IT
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship.Employer Description:Hewitts has served the local community for more than 60 years. As one of the longest established law firms in the North East, our partners, consultants and associates work together in dedicated legal teams. We have endeavoured to provide as much information as possible on our website about the areas of law we cover.Working Hours :Monday - Friday - 9:00 AM - 5:00 PM, with 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Embark on your travel career with Riviera Travel’s Apprenticeship Programme!
This isn’t just an apprenticeship, it’s your ticket to discover the world of travel from the inside out, earn a nationally recognised qualification, and explore where your future could take you. No two days are the same. One day you could be helping a guest book their dream holiday, the next you might be working to ensure they have a seamless 5-star experience or stepping in to solve unexpected issues with confidence and care.Customer Service:
Be the calm, helpful voice at the other end of the line. You’ll support guests post-booking, helping with room and flight requests, cancellations, or travel documents, always delivering five-star service with a smile
Sales:
Get to know our holidays inside-out and match guests with their dream trip
You’ll build rapport, answer enquiries, and turn interest into bookings, whether on a call, by email, or via live chat, all while working towards personal and team targets
Transport:
Behind every great holiday is great planning
You’ll liaise with airlines, manage group bookings, seat allocations, and assist with schedule changes
This rotation offers a real insight into the detail and pace of coordinating complex travel
Operations:
Make sure everything runs like clockwork
You’ll help prepare tours and cruises, support Tour Managers and Cruise Directors, and jump into action when unexpected issues arise while guests are travelling
Why choose Riviera?
Award-winning company with a reputation for excellence
Supportive culture where everyone matters
Real responsibilities from day one - you’re not just making tea!
Mentoring and development to help you grow professionally and personally
A qualification that sets you up for the future
Whether you're leaving education, starting fresh, or looking for a new challenge, this is your chance to build a career you’ll love.Training:What you’ll get:
Hands-on experience across four different departments
Regular mentoring, feedback, and personalised development
A clear path to grow within the business post-apprenticeship
The chance to work for an award-winning travel company, surrounded by people who love what they do
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
At the end of the programme, you'll have the opportunity to either continue in a rotational role or step into a permanent position that best matches your strengths and passions
Whether you shine in customer care, thrive in fast-paced sales, excel behind the scenes in operations or transport, or discover a unique fit elsewhere in the business, we'll help guide you toward the path that suits you best
This isn’t just about learning the ropes, it’s your chance to kick-start an exciting career in the travel industry and find where you truly belong
Employer Description:Established for over 41 years, Award-winning escorted tours, cruises and solo holidays based in Burton on Trent.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Job Title: Apprentice Administrative AssistantGrade: Minimum wage for ageReporting To: Administration Manager
Purpose of the Role:
To provide high-quality administrative support to the school’s administration teams, ensuring the efficient and smooth operation of daily administrative functions.
Key Responsibilities:
Administrative Support:
Receive, sort, and distribute incoming mail, as well as prepare and dispatch outgoing mail
Provide effective administrative support to the reception, finance, student services, pastoral care, and attendance teams
Create and maintain documents and spreadsheets using Microsoft Word and Excel for daily administrative tasks
Perform filing, typing, scanning, and reprographic duties to meet the school's needs
Handle sensitive and confidential information, including accurate data entry
Operate the switchboard and manage telephone inquiries
Maintain and update manual and computerized records using management information systems (SIMS)
Assist with the organisation and support of various events and meetings
Address student inquiries and manage lost property
Provide assistance with student-related events to ensure smooth operations (e.g., school photos, vaccinations)
Provide cover for other members of the administrative team as needed throughout the day
Undertake additional administrative tasks as required, in line with the responsibilities of the role
Support for the School:
Adhere to and comply with policies and procedures relating to child protection, health and safety, security, confidentiality, and data protection, reporting any concerns to the appropriate person.Contribute to the overall ethos and objectives of the school
Participate in training, learning activities, and performance development as required
Attend and actively participate in meetings as required
Undertake any other duties as necessary, commensurate with the responsibilities and grade of the post
Demonstrate flexibility in working arrangements and in the allocation of duties to support the achievement of school objectives and the development of an effective team
Person Specification:
Good numeracy and literacy skills, ideally to a minimum of GCSE grade 4/C
Proficient in the use of ICT software packages
Ability to operate relevant office technology and equipment
Strong keyboard and data entry skills
Skills and Attributes:
Excellent communication skills, both written and verbal
Ability to relate well to both children and adults
A flexible approach to tasks and responsibilities
Enthusiasm for meeting the information and service needs of staff and students
Ability to work constructively as part of a team, understanding the roles and responsibilities of others, as well as one's own position
Proactive in identifying personal training and development needs, and a willingness to participate in professional growth opportunities
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
After completing a business administration apprenticeship, you can progress to roles like office manager, executive assistant, or pursue further studies in business management, potentially leading to management or senior support positions
Employer Description:As a school we are extremely proud of our badge, you will see it everywhere around the school. We are proud because it sums everything that we believe in. The motto on the badge says ‘Ut Fili Lucis Fiatis’ and it means ‘to become children of the light’, and that is the reason we exist as a school. We believe that every young person who walks through our doors has enormous potential. Our staff work hard to help students to reach their best and become enlightened, or as our motto says, become children of the light.Working Hours :Monday - Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Relationships and Communication:
Reception duties including meeting and greeting visitors, dealing with telephone queries, recording and forwarding of messages
Booking in and out of pupils who arrive late or leave school early through the Inventry system
Booking in and out of visitors to the school and confirming their identity using the Inventry system
Promotion of a professional and courteous service which is consistent with the Trust’s ethos
Liaise with other office staff
Administration:
Ensure administrative support in relation to day-to-day processes such as incoming and outgoing post, filing, archiving, binding and other general clerical and administrative duties is conducted in a timely manner
Provide a responsive and effective service for the school
Maintain manual and computerised records using Management Information Systems as required
Conduct documentation creation, editing, formatting and presentation using Microsoft Office and the Star and school templates
Ensure student information is up to date on BROMCOM
Utilise administrative equipment such as the franking machine, photocopier and laminator as required
Facilities and Estate Management:
Be aware of and comply with policies and procedures relating to health and safety, security and reporting all concerns in accordance with school procedures
Support the safe environment for the stakeholders of the school to provide a secure environment consistent with the ethos of the school and its safeguarding commitments
Note all works requests into the Site Supervisor Works Request
Book and inform Site Supervisor of new works requests on a regular basis
Reprographics:
Process reprographic requests in line with school policy.Operate the reprographic printing machines
Ensure that there are sufficient resources to conduct the reprographics function within the school
Other Responsibilities:
Promote the Trust’s vision of ‘nurturing today’s young people, inspiring tomorrow’s leaders
Champion the Trust’s values of ‘Service’, ‘Teamwork’, ‘Ambition’ and ‘Respect’
Contribute to the wider life of the Trust and the Star community. Carry out any such duties as may be reasonably required by the Principal
Records Management:
All staff who create, receive, and use records in the course of their job are responsible for ensuring that records are managed appropriately. It is therefore likely that this post-holder will have responsibility for record-keeping as part of the role
Employees are required to be conversant with the Trust’s policies and procedures on records management
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent position considered on completion of the apprenticeship
Level 4 School Business Professional qualification available with LMP Education
Employer Description:We focus on helping pupils to discover and develop their own unique talents and are committed to securing sustained improvements in all areas of the Academy’s provision, with a clear focus on raising expectations and standards. With our dedicated team of staff and governors, supportive parents and well-behaved pupils, we have all of the ingredients required to go from strength to strength and are working hard to deliver our mission of educational excellence, character development and service to communities.Working Hours :Monday to Friday, Term time only (38 - 40 weeks per year) Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Core Duties and Responsibilities:
Deal effectively with queries from clients and other parties through effective communication
Collect and collate information and data about (and from) the client in accordance with the principles of ‘know your client’ and company policy and ensure all the required compliance documentation is present and correct
Working within the Operations Team you will discuss the business objectives, identifying and obtaining the information necessary
Liaise with product providers and other third parties to acquire additional information
Assist in identifying areas for planning and sourcing solutions suitable to meet the business needs and objectives. This will include assisting in the preparation of reports relating to services, propositions and marketing
Prepare letters and communication for staff purposes, in line with company policy and prepare associated accompanying documentation as required
This will include the pre-completion of documentation ready for staff to check and sign
You may at times be required to assist and provide support with administrative functions, for example: answering and directing telephone calls, monitoring emails and post, data entry, filing, scanning, providing management information and organising meetings, maintaining other office systems
You will commit to continuous personal development, keeping knowledge up to date and retaining supporting records for review
Organising and planning events, diary management, keeping the operations team up to date and ensuring everything runs smoothly
Maintain company data within HR CRM to to ensure data is accurate and records kept up to date for review
Training:The Financial Services Administrator Level 3 Apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII)
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Develop your career within the Operations space, progressing in to the role of Operations Co-Ordinator
Employer Description:Pocock Sanders is an Independent Financial Adviser firm based in Berkhamsted and born out of two long established Hertfordshire based financial advice businesses – Pocock Rutherford and BP Sanders.
Our Financial Advisers provide financial advice that is tailored to our clients needs, in fact the very same advice that we would give to ourselves and our loved ones in similar circumstances.
We are passionate about personalised advice and simply believe in building lasting relationships that seek to support you over the longer term, displaying our values through our actions.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative,Time management,Friendly and approachable....Read more...
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. Recruiting Apprentices has been our passion for a number of years and we have had proven success in training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is an exciting venture for us and we are proud that we can offer those who successfully complete their training a full-time permanent position. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values, we would like to hear from you.
Ensure TD SYNNEX maintains service level agreements with customers
Achieve monthly/quarterly revenue and margin targets
Proactively develop relationships with key internal and external contacts
Attainment of Key Performance Indicators (KPI’s) such as customer engagement
Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
Generate new business opportunities by planning outbound calls to customers and having a general conversation around a solution/product area
Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
An Assessment Centre will be held on Thursday, 29th May 2025 (AM), this will be invite only following screening and interviewing from Weir Training.
If you are successful following the Assessment Centre the start date will be Monday 8th September 2025.Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The above will be delivered by Weir Training Limited on-site at TD Synnex Office in Basingstoke.
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:This is an Initial 18-month Fixed Term Contract, (moving to a permanent role) on successful completion of all the apprenticeship requirements. The apprentice can progress through to a variety of different paths working in sales or management.Employer Description:At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.
Recruiting Apprentices has been our passion over the last 5 years and we have had proven success of training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is a new and exciting venture for us and we are proud that we can offer those who successfully complete their training, a full-time permanent position.
Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values , we would like to hear from you.Working Hours :Monday - Friday: 9.00am - 5.30pm.
Total hours per week: 37.5 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide full time reception support throughout the week
Greet young people, visitors, staff and training course attendees, ensuring that they are welcomed to the company and that the VISIPOINT system is accurately maintained
Answer telephone calls, emails and postal enquires in a timely, polite, and efficient manner
Ensure meeting rooms are set up in a professional, welcoming manner to accommodate training and internal/external meetings
Monitor company CCTV monitors and report safeguarding matters promptly
Sort and distribute incoming post and parcels, organise, and send outgoing post
Photocopy and print various documents - scan and upload documents to various databases
Book meetings and appointments as and when required for colleagues
Manage calendars, schedule appointments, and coordinate meetings
Open and lock up reception at the beginning/end of each day, ensuring rooms are left well presented, windows and lights are closed/switched off and keys are safely locked away
Support and be a part of the first aid and fire marshal team, being aware of the protocols for each
Support Senior Administrators and heads of departments within the organisation with clerical duties
Minute any relevant meetings as and when required and produce good quality sets of minutes which will be shared within the community and sometimes to the wider community and external professionals
All general admin support via a Microsoft package, word, excel, outlook etc to include but not limited to producing accurate spreadsheets, reports and databases to support team management
Ordering and facilitating lunches and refreshments for training and meetings
To support with purchasing and maintaining supplies for each department
Creating and maintaining effective paper and electronic filing systems and ensuring all records are up to date
Assist with data entry tasks, ensuring accuracy and completeness of information
Demonstrate a commitment to safeguarding and promoting the welfare of young people in line with appropriate legislation and company policies
Maintain confidentiality
Such other duties that may be deemed appropriate
Training:
Business Administrator Level 3 Apprenticeship Standard
Online monthly workshops, with two team building workshops held in person
Trainer visits the apprentice in the workplace.
Training Outcome:
Potential full-time, per annum, position
Employer Description:Channels & Choices is an award winning, dynamic company specialising in children’s residential care, Fostering and Education based in South-East Kent. OFSTED judge their services as ‘Good’ or ‘Outstanding’. They specialise in working with children who have experienced trauma, most will have an attachment disorder. Creating a secure base for all the children in our care and focus on achieving the best outcomes for these children.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Patience....Read more...
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business.
Principal Duties and Responsibilities:
Undertake all aspects of administration as required to support the Governance, Risk, Assurance and Data Protection function, including but not limited to: accurate and timely minute taking, collating and distributing board and committee papers, raising of purchase orders, record keeping, filing, updating information channels for board and committee members, scanning, maintaining document and contract records, logging and maintaining accurate records of data protection and access to information queries or concerns and ensuring that Governance and data protection information on the Group’s external websites is up to date
Organise and schedule meetings, maintaining effective diary management, taking minutes and producing documentation as required
Monitor and manage queries or requests to ensure they are responded to in a timely manner, and in accordance with policies, procedures and legal and regulatory requirements
Ensure all governance, risk, assurance and data protection related policies, processes and procedures meet in-house guidelines, are appropriately published and accessible to those who need them
Support in the maintenance of up-to-date risk and assurance maps, data protection registers etc.
Liaise with tenants and other data subjects on queries or concerns relating to data protection requests
Scan, photocopy and maintain documents in line with data protection guidelines
Deal with basic office management such as stationery supplies and post
Use the IT systems to maintain records as required
Always maintain confidentiality and handle all information in accordance with the Data Protection Policy
Provide ad hoc administrative support to other areas of Corporate Services (such as Executive Director support, Health and Safety and Communications), where appropriate
Leadership and Corporate Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service
Maintain strong links and working relationships with internal customers
Promote and lead by example on equality, diversity and inclusion
Contribute to improving and implementing new/revised processes
Ensure adherence to data security and protection policies and processes
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 9.00am - 5.00pm (Annualised hours Contract)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Collaborate and partner with the MIH Management Team to uphold the “Make It Happen” ethos delivering upon MIH’s shared Mission, Vision and Values
General administration and support tasks for the team
Answering office phones, assessing urgency, passing on messages where applicable or dealing with issues as and when they arise
Monitoring general Info & Admin mailboxes, assessing urgency, passing on or responding to emails where applicable
Creating mail merges using Qube (our company software) as instructed by Property Managers, ensuring timeliness, completeness and accuracy
Preparing and distributing meeting agendas and minutes with action points
Keeping an up to date To Do list and seeing through a task from beginning to completion
Maintaining and updating Property Trackers on works undertaken and/or completed at a property
Ensuring Templates are up to date and filed in the correct destination folders
Booking online and in person meetings for staff and clients
Chasing up quotations and contractors, updating the Property Managers with the latest information and emailing clients with updates where necessary
Ordering office stationery, tea & coffee, and other supplies, with an awareness of cost-effective and value for money choices
Checking post regularly opening & distributing as needed
Prioritising tasks in order of urgency
Support the co-ordination and running of team events
Ad hoc activities to support the Management team as required
Training:Business Administrator Level 3.
Training and support will be provided by our specialist Apprenticeship training provider; Smart Training & Recruitment. Training Outcome:This role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of Property Management (e.g. ARMA, IRPM).
Over time you will gain the knowledge and skills to progress your career, with plenty of opportunity for promotion and career development within the company. Employer Description:MIH, started in 2017, with just our Director, Sarah, and an Accountant, to become a team of 13 which we are looking to increase over the next few months. We manage a varied and impressive client portfolio of buildings ranging from 4 flats to up to 175, with a 6-figure turnover. We are looking to grow the business over the next 3 years, and you could be a part of, and integral to our team and the growth of our company.
The “MIH” in MIH Property Management means “Make it Happen” and this is what we at MIH are all about. We take great pride in making sure our clients, contractors and colleagues benefit from our structured approach to management. As a team we work collaboratively, efficiently, looking to improve our systems and service whilst creating a fun and productive working environment.
We train our team members to be highly skilled, experienced, and capable professionals who can manage a property from “A to Z”. We value professional development and will train and support you in developing a broad and well-rounded career. Our management team have over 4 decades of property industry experience and will guide and train you in the MIH property and risk management approach.
If you are looking to be a part of our story, and to develop and progress your career, if you take pride in providing quality customer service and creating a reputation as a highly regarded professional, then talk to MIH and “Make it Happen”.Working Hours :9am to 5pm Monday to Friday, with an hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9.00am and 5.00pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
General:
Ensure our services are accessible for all, flagging the need for interpreters where necessary
Prepare for and contribute to regular supervision and annual appraisal
Work within Age UK Sheffield’s policies and procedures, contributing to their review and development as required
Ensure that any concerns are directed to Service Delivery and Standards Manager in accordance with Complaints Policy
Ensure all database entries adhere to Information Quality Standards
Attend service delivery meetings as appropriate
Actively maintain good equal opportunities, data protection and health and safety practice
Undertake any other tasks that can be reasonably expected within the scope and spirit of the job
Work with administration colleagues and volunteers to provide cover to first point of contact function as necessary
Training:Qualification: L3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based interview
Project/Improvement presentation
Venue: Block 1, Pennine Five Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance: Blended Learning, face to face and google classroomTraining Outcome:To be discussed and agreed.Employer Description:We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.
Age UK Sheffield is a local independent charity with around 60 staff members. We help over 4,000 local older people every year, offering support, activities, events, befriending, information and more. It's a great place to work if you really want to make a difference in people's lives.
We are an equal opportunities employer and welcome applications from all sections of the community. Because of the nature of our work with older people, all roles are subject to a Disclosure and Barring Service check.
We have a generous annual leave policy – 30 days annual leave plus public holidays (pro rata). We are an inclusive organisation who embrace and celebrate difference. We welcome and encourage applicants from people from Black, Asian and other minoritised communities, people who are LGBTQ+ and people living with disabilities. We are a Mindful and Disability Confident employer.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Professional and discreet....Read more...
Job Description:
We have a great opportunity for an Employee Benefits Administrator to join a successful financial services firm in Glasgow. The successful candidate will join Corporate Employee Benefits team and will be responsible for supporting service delivery to a portfolio of corporate clients and assisting a team of advisers who provide advice across a range of products.
Essential Skills/Experience:
Ideally have several years’ experience in a Corporate Benefits support or administration role, either Pensions or Group Risk, but ideally both
Ability to assimilate information quickly and effectively prioritise a client support workload
Collaborative and a strong team player
The ability to manage time effectively
A work ethic that ensures the delivery of promises made to clients
A desire to learn and continually improve
Strong communication and personal organisational skills
Core Responsibilities:
To ensure the effective administration of group risk and group pension arrangements
To assist advisers in providing compliant advice and consultancy services
To assist advisers to deliver advisory and administrative services in a profitable manner making effective use of technology solutions
To assist advisers maintain and strengthen relationships with existing clients
To assist advisers in securing and building advisory relationships with new clients
To identify any service issues which require to be managed by advisers
Preparation of group risk reports, pension governance reports including analysis of employee demographics, investment performance, and key legislative and regulatory changes
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16085
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Supporting operational delivery of the Carer Support Fund
Organising stationary deliveries and other ad hoc office supplies
Updating internal noticeboards around the office
Desk set ups for new starters and other onboarding tasks for new starters
Co-ordinating events, including booking meeting rooms and ordering lunch
Facilities building checks
Ensuring our colleagues have the tools to deliver their role well
Support the departments (Casework, Carer Engagement and Senior Management) with any ad-hoc duties
Handling telephone and email communication with customers
Greeting visitors and managing signing in requirements
Creating accurate reports and documents
Managing stationery and ordering supplies
Maintaining the information database
Performing general office duties (filing, photocopying, preparing documents)
Other ad-hoc support
Partnerships and Communications:
Excellent people and relationship building skills are essential
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Willing to learn and committed to continuous improvement
Competence in Microsoft Office
General Responsibilities
To adhere, develop and implement Trafford Carers Centre policy portfolio, including Equal Opportunities, Code of Conduct, Health and Safety and Disclosure of Information Policies.
To work with the CEO and senior team to maintain the quality standards system.
To accept supervision from the Chief Executive Officer.
To undergo training and development as is necessary to maintain appropriate performance in the post.
To attend all staff, trustee meetings and organisational events such as the AGM and open days as required.
To keep records and statistics for effective monitoring of the service, ensuring that all files and information are kept in accordance with Trafford Carers Centre’s policy on confidentiality and data protection.
In accordance with the Health and Safety at Work Act 1974, to take care of your own health and safety at work and any ‘staff’ you support in addition to clients and visitors you are working with.
To undertake any other reasonable tasks consistent with the grade and purpose of the post.
Training Outcome:We hope to maintain employment following completion of the apprenticeship to offer a permanent position as a business administrator.Employer Description:Trafford Carers Centre is an independent charity that supports unpaid carers; people who provide informal care to a family member, friend or neighbour.
Through Trafford Carers Centre unpaid carers can access a statutory carers assessment alongside receiving support, information and advice.
The service delivers a large carer engagement programme that provides health checks, counselling, peer support groups, activities, events and volunteering opportunities.
Trafford Carers Centre works in partnership with Trafford Council, Trafford’s Integrated Care Partnership, Trafford Community Collective and a number of VCSFE organisations to support identification and meet carers needs in Trafford.Working Hours :Monday - Friday, 9.00am - 4.30pm.
Occasionally you may be asked to work outside office hours, time off in lieu will be provided on these occasions.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental,Caring & compassionate nature,Enthusiastic,Willingness to learn,Organised,Reliable....Read more...
The main purpose of the role will be to offer administrative support to the Office Manager in the main school office. No two days are the same; working in a school office develops excellent flexibility and is never boring!
Some day-to-day tasks will include:
Monitoring and responding to emails
Making and answering phone calls
Registering children and undertaking First Day Response (phoning to ascertain reasons for absence)
Routine strategic data tasks such as free school meals administration
Stock checks and receipting of goods
The successful candidate must be able to work using their own initiative, be well organised and a good communicator whilst prioritising and managing workload.
The apprentice role will include the use of project management principles to plan, monitor, deliver and report on the progress of a project within their area of responsibility.
You will develop a wide range of transferable skills that will be highly sought after across all sectors.
Your role will add value to the organisation where you will interact with children, parents/carers and school staff, as well as external stake holders.
You will contribute to the efficiency of the school, with full support of Office Manager and wider Senior Leadership Team.
Reception and Administration:
Provide routine administrative support including:
To be the first point of contact for visitors to the school, extending a warm welcome to callers - including children, parents/carers, visitors, contractors and delivery staff
To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages as required
To ensure that the reception area remains tidy, and that literature and forms are updated and replenished as necessary
Conduct First Day Response procedure for absent students
To receive and sign for all packages and deliveries and keep a record of outgoing mail
Contribute to the smooth running of the school office; use initiative and manage workload and deadlines
To create and send communications to parents/carers via School Gateway as instructed by Senior Leaders (including assisting with arrangements for school trips and events)
Contribute to the overall work of the school’s ethos/work/aims of the school
To maintain manual and computerised records and use relevant ICT packages; Word/Excel/Google Drive
Training:Business Administrator Level 3.
On the job training delivered in-house, off the job training at the Training Providers premises to be delivered on day release. All training to be done during contracted hours. Training Outcome:Could lead to a permanent position at end of apprenticeship should the school have vacancies.Employer Description:Greenfields Community Primary School is a vibrant school at the heart of the community, for children aged 9 months to 11 years.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm
Term time only - 38/52 weeksSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To provide a full range of administrative and technical support within the Electoral Services Section in the work of compiling and maintaining the registers of electors, administering elections and referendums, and other electoral matters.
MAIN DUTIES AND RESPONSIBILITIES:
To work independently and as a team member, to develop administrative and practical support skills providing a high level of accuracy for administrative responsibilities.
To assist in the accurate compilation and alteration of registers of electors in accordance with statutory provisions and local procedures.
To assist in the administration of elections and referendums necessary for their efficient, effective and lawful organisation.
To process applications for voter registration, absent voting and special category registrations.
To help maintain election and registration staff databases.
To help in the preparation of equipment, stationery and other documentation for all aspects of electoral services work.
To deal with standard inquiries in person, by telephone and by e-mail, and draft written responses to the public and other bodies giving information, advice and guidance on electoral matters.
To assist in the organisation of the distribution and sale of information and data from the registers and election documents and the accounting of income.
To process data provided from other council departments in order to proactively identify electors who are entitled to register to vote.
To attend meetings and working groups as directed by the Electoral Services Manager.
With support of management, keep abreast of changes in electoral law and practice; changes due to electoral reviews and service developments, and be fully involved in the implementation of necessary changes.
To be aware of the high standard of data quality expected in the council, and to maintain an accurate and full written record of activity as required by the line manager, passing records on for data recording/input within the agreed timescales.
To ensure that Corporate and Departmental health and safety policies are implemented at all times and to raise any concerns regarding their operation, or any other health and safety matters with the Electoral Services Manager.
To undertake all duties and interactions with customers and employees fairly, without unlawful discrimination and with due regard to the Council’s Diversity and Equality in Employment and Service Delivery policies.
To ensure that duties are undertaken with due regard to; and compliance with the Data Protection Act and other related legislation.
To undertake any other reasonable duties as requested by management.
Training:
Level 3 Business Administrator apprenticeship
Flexible online learning
A combination of live webinars, self study, learning journals and online modules
Training Outcome:This role may be a gateway to further career opportunities, such as management or senior support roles.Employer Description:The London Borough of Merton Council, located in South West London, is dedicated to serving a diverse and vibrant community, offering innovative public services and fostering sustainable development. Join a forward-thinking council committed to excellence, inclusivity, and the well-being of its residents.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Perform various administrative tasks to support the smooth operation of the campaign operations team
Answer and direct phone calls in a professional and courteous manner
Provide general clerical support such as photocopying, scanning. documents
Handle incoming and outgoing mail and packages
Full training from the team, with real potential for longer term contract and extended role
Sales / Prospecting:
Support the research potential prospects using LinkedIn, The Grocer and other online tools
Using CRM system entering new prospects and keeping existing prospects up to date
Support the team in new and existing prospects/clients to convert to sales
Promotional Staff Management:
Working with the team to communicating with Promotional Staff / Brand Ambassadors, to qualify them and book them onto activities across the UK
Build a Strong rapport with Promotional Staff / Brand Ambassadors
Interview and Qualify Promotional Staff / Brand Ambassadors once they apply through IP Website
Overseeing activities to track brand Ambassadors performance during events and activities
Follow Legislation and regulations when hiring new staff
Activity Admin Management:
Update the management system about campaign progress, promotional staff attendance etc.
Following Procedures:
Use procedures provided
Use the steps outlined, to ensure everything is done correctly and is clear for anyone else on the team
Learn and Utilise any Software provided, to
Office Decorum:
Be on time to work and at the desk for starting time, ready
Be respectful of everyone
Communicate with others in the office
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and accuracy in work
Excellent phone etiquette and communication skills
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Experience in an administrative role or similar position
Organisational skills with the ability to multitask and prioritize tasks effectively
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Fluent English spoken and written
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reference ID: IP-COETraining:
Business Administrator Level 3 Apprenticeship Standard
College or on site
Training Outcome:
Become a perminant member of the team
Progress in the company, as we grow, you grow
Employer Description:We are a promotional marketing organisation, providing brand awareness and consumer engagement by providing promo and event staff, promotional activities or experiential experiences.Working Hours :Monday - Friday, 09:00 - 17:00
Very occasionally additional hours may be required, including weekends.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Fluent English....Read more...
Key Responsibilities:
Administrative Support:
Assist in the day-to-day operations of the office, providing administrative support to various departments
Maintain accurate records and ensure that all documentation is organised and up-to-date
Communication:
Handle incoming and outgoing correspondence, including emails, phone calls, and mail
Assist in scheduling meetings and coordinating appointments for team members
Data Management:
Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information
Assist with preparing reports, presentations, and other documents as needed
Customer Service:
Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary
Collaborate with team members to enhance the customer experience and support service delivery
Financial Administration:
Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records
Project Support:
Support project management tasks, including tracking progress and assisting in project-related activities
Training:
As a Level 3 Business Administrator Apprentice, you will receive structured training that includes hands-on experience, mentorship, and study as part of the apprenticeship program
You will acquire practical skills and knowledge applicable to a career in business administration, setting a solid foundation for future career growth at the Essex office
Training Outcome:
This may lead to a Business or operations executive/manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Join a Growing, Supportive Advice Team!Are you experienced, organised, and looking to make an impact in a growing firm where your work truly matters? If so, we'd love to hear from you.Based in Westerham, Kent | Full-time | Office-based | £28,000 - £35,000 depending on experienceWe're looking for an experienced Financial Administrator to join our friendly and professional team at Trevor Downing Financial Management - a well-established independent financial advice firm with over 35 years' history supporting clients across Surrey and Kent.You'll be joining a collaborative team that includes four Financial Advisers, two other Administrators, and outsourced Paraplanners. This role is central to the smooth running of our advice process - ideal for someone organised, proactive, and confident managing a busy workflow with accuracy and care.Role SummaryThis new position provides essential administrative support across the advice team and acts as the key coordinator for annual reviews and managing Letters of Authority (LOAs).You will own specific recurring workflows and be expected to manage them end-to-end with limited supervision.Core Responsibilities:
Managing the full LOA process - submitting, tracking, chasing, and liaising with providersMaintaining and updating client records in Intelligent Office (our back-office CRM system)Gathering sufficient information on existing client plans and arrangements to enable advisers to review client needsSupporting clients and advisers via provider portals and platformsCoordinating the annual review process, including scheduling client meetings, preparing valuation reports, and review packsPreparing all necessary plan information, forms, and illustrations (where applicable)Overseeing and processing new business applications, withdrawals, drawdowns, and fund switchesStructuring and preparing correspondence to providers and clientsGeneral client servicing, including chasing LOAs, updating client details, and liaising with product providers and third partiesArranging client meetings, managing adviser diaries, and meeting and greeting clients for face-to-face appointmentsAnswering telephone calls and assisting with general administrative duties such as filing, scanning, and post handlingEnsuring that all client files remain compliant at all times and that internal processes are followed consistentlySupporting advisers in workflow management using tools such as CashCalc, Voyant, and FE Analytics
What We're Looking For:
Minimum 2 years' experience in a Financial Planning or IFA administration role (essential)Able to work in-office full-time (Monday-Friday, 9am-5pm) in WesterhamGood working knowledge of pensions, ISAs, platforms, and general client servicingFamiliarity with using provider portals and back-office systems like Intelligent OfficeStrong attention to detail, accuracy, and time management skillsA proactive team player with a 'can-do' attitudeComfortable working in a small but busy office environmentAwareness of, and commitment to, the expected behaviours stated in the FCA Conduct Rules
What's on Offer:
Salary between £28,000 and £35,000, depending on experience8x Salary Death in Service coverPrivate Health InsuranceCompany Pension schemeAccess to Equity/Company Ownership over timeSupportive, down-to-earth team cultureOngoing training and professional development
How to ApplyIf you think you have the skills and experience, we are looking for, please submit your CV to the link provided & we will be in direct contact.....Read more...
Main responsibilities:
To ensure confidentiality and the security of all client details, files and correspondence
To do all necessary audio and copy typing, filing, scanning and photocopying within the PWT department
To make and receive telephone calls, send and receive emails and have contact with clients and third parties as directed by the Fee Earners, Line Manager, Team Manager and or Head of Department. To deal with non-legal enquiries from Solicitors, Clients and third parties
To be responsible for file opening and closing, ID and AML checks, data entry and updating DPS as directed by the fee earners, line manager, Team Manager and or Head of
Department
To be responsible for closing files to include the proper storage of documents, ensuring ledgers are clear and Certainty registration where applicable
To be responsible for the severance of properties as directed by any Fee Earner in the team
To undertake general office administration tasks including those associated with client work such as taking payments, organising files, preparing receipts for documents and keys etc.
To attend home visits where feasible to act as a second witness to a Will
Assist with sales and marketing activities such as enquiries tracking and seminar organisation
To provide relief reception cover, as required
To engross documents ready for signing appointments for the fee earners
To undertake other duties which may from time to time be allocated by your line manager, Head of Department, Team Manager, other Fee Earners or the Legal Assistants
Company Benefits:
Salary at or above market rate reviewed annually
25 days annual leave plus Bank Holidays, Christmas closure days and loyalty holidays
Buy and Sell Salary Sacrifice Holiday Scheme
Electric Car Leasing Salary Sacrifice Scheme (subject to eligibility)
Cycle to Work Scheme
Day off for your Birthday
Long Service Awards – additional Annual Leave and 10 Year Club Membership
Life Assurance
Enhanced Maternity, Paternity and Adoptive Leave
Salary Sacrifice Pension Scheme
Flexible Working / Hybrid Working
Employee Assistance Programme with access to virtual doctors’ appointments
Company Sick Pay
Complimentary Will
CSR – annual paid day’s leave to volunteer for a charity
Employee discounts on our legal services
Employee Introduction Bonus scheme
Funding of professional subscriptions and training
Financial Education
Enhanced Eye Care
Training:
Business Administrator Level 3 Apprenticeship standard with Legal Pathways
Training Outcome:
Potential to progress to a Paralegal position
Employer Description:Lawson West is an ambitious and well-established law firm committed to providing a very high quality service across a wide range of practice areas. Lawson West Solicitors has been providing expert legal advice to the people of Leicester, Leicestershire and beyond for over 40 years. Their services cover Probate Wills & Trusts, Residential Conveyancing, Employment, Family, Commercial Property and Commercial Corporate.Working Hours :Monday to Thursday from 9:00am to 5:00pm and Friday from 9:00am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
The role will focus on supporting the delivery of offline and digital communications and marketing for Dr Kershaw’s Hospice focusing on organic and paid channels including the Hospice’s social media channels, website and intranet, and internal and external newsletters. The postholder will liaise with teams across the Hospice and communicate effectively with our external audiences to raise our profile.
The postholder will also work alongside the Fundraising Events Lead to support the delivery of the Hospice’s annual calendar of events, which meet clear financial requirements and KPIs. The events will focus on supporter engagement, supporter growth & cultivation, remembrance & fun activities, and awareness raising.
Key Responsibilities:
Marketing & Communications:
Work with internal stakeholders to develop intranet content and make use of web features
Utilising the Marketing Helpdesk, prioritise and produce design jobs requested from internal stakeholders for a variety of different audiences
Work with Hospice Staff to design materials for internal events and activities generating design ideas for new initiatives as and when required
Utilise design software, e.g. Canva, as the role requires
Be a brand ambassador ensuring all of our communications adhere to our brand guidelines in style, font, brand colours, tone and more
Gather appropriate content for digital platforms from across the Hospice, from the clinical team, patients and families, volunteers, Hospice shops, fundraisers and other key stakeholders
Events:
To support on all fundraising events from concept to realisation, this will include:
Plan, implement, and deliver the events calendar in line with the Income Development strategy - meeting all agreed financial targets, objectives and KPIs. To include, but not limited to:
Preparing raffle, tombola, auction prizes
Creating table decorations and table plans
Collecting and delivering event equipment and goods
Set up and take down of events
Organisation of event supplies and store cupboard
Work with internal teams to deliver all elements of an event to budget. Including Volunteering team, Clinical team, Estates team, Hospice Shops, Database lead, Finance team, and Fundraising team
As a Hospice ambassador represent and promote the Hospice at our own and all public events as required
Compile feedback and evaluation reports to the Fundraising Events Lead after each event
Provide high level stewardship and approachability for all event supporters, guests and participants; before, during, and post events. Ensuring participants are cultivated as part of their longer-term donor journey
Pay close attention to all finer details of activities - ensuring an eye for detail
Ensure that events are run professionally, efficiently and safely at all times
Ability and willingness to work flexibly including some evening and weekend work
Any additional responsibilities as deemed reasonable by the Head of Marketing & Communications or the Fundraising Events Lead
Training:Business Administrator Level 3.
Off the job training will take place at Oldham College one day a week.Training Outcome:Full-time employment for the right person.Employer Description:Dr Kershaw’s Hospice provides free, specialist, end-of-life and palliative care (an area of healthcare that focuses on relieving and preventing the suffering of patients) for adults with life-limiting illnesses in Oldham and its surrounding areas in a peaceful and homely environment.Working Hours :Monday to Friday 8am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...