Commercial Sales Support Specialist
Location: Wordsley (Easily accessible from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Bromsgrove)
Salary: £27-32k Dependent upon experience + generous holidays + pension + free parking + Christmas shutdown + training + Monday to Friday working
Are you the person who spots the details others miss, enjoys finding solutions, and isn’t afraid to pick up the phone to get things moving?
We’re looking for an inquisitive, numbers-savvy Sales Support Specialist / Commercial Administrator who’s as confident with Excel formulas as they are with customer conversations.
This is not just about processing orders - it’s about connecting with customers, asking the right questions, solving problems, and keeping everything running smoothly behind the scenes in a fast-paced sales environment. You’ll be joining a long-established and steadily growing industrial distributor supplying the manufacturing sector, where your input will have a real impact on the team’s success.
What we’re looking for:
A detail-focused organiser with an inquisitive mind who enjoys problem-solving and finding practical solutions.
Comfortable asking the right questions to understand customer needs, resolve issues, and improve processes.
Comfortable working with numbers — able to calculate prices, margins, percentages, and work in different currencies and units.
Minimum GCSE (or equivalent) in Maths and English, grades A–C / 9–6; A-level or higher education preferred.
Confident with Excel, including formulas and data manipulation.
A strong communicator who’s comfortable making outbound calls to customers and building positive relationships.
Experience in a B2B sales office, ideally with product-based or manufacturing-related businesses.
Day-to-day responsibilities of Commercial Sales Support Specialist:
Processing customer orders, raising invoices, and arranging global product deliveries.
Calculating sales prices and discussing them with customers.
Liaising with third-party warehouses and transport companies to ensure smooth, on-time deliveries.
Managing stock control, raising purchase orders, and updating CRM records.
Making proactive customer calls and handling incoming enquiries.
Asking questions and investigating to ensure accurate information, smooth processes, and excellent customer service.
Supporting the Managing Director and team with administrative and sales activities to drive the business forward.
Why join us? You’ll be working in a supportive and collaborative environment, where curiosity is encouraged and initiative is valued. No two days are the same, and you’ll have the opportunity to expand your skills and develop your career as part of a growing company investing in its future.
If you have strong Excel skills, a head for numbers, an inquisitive nature, and the confidence to pick up the phone to customers, we’d love to hear from you.
Apply now for the position of Commercial Administrator by sending your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh on 07908 893621 for a confidential chat about the role.
Job Ref: 4253KBA – Commercial Sales Support Specialist....Read more...
This is a fantastic opportunity to gain practical experience in a rapidly expanding industry committed to making a positive environmental impact. If you're eager to learn and grow and are enthusiastic about sustainability and the green transport movement. we'd love to hear from you!
Upon successful completion of your apprenticeship, tailored conversations will then explore onward pathways onto a more specialised area of our business.
Key Responsibilities:
Support various corporate functions including accounting, marketing, and administrative tasks
Communicate confidently with customers, suppliers, and stakeholders
Assist with organisational activities to ensure smooth everyday operations
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Business Manager which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship.
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment.
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skillsYou will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.Training Outcome:
Upon completion of a 14-month apprenticeship, which includes an End Point Assessment to pass, the role will be reviewed for a permanent position
Employer Description:ChargePointEV Ltd plays a key role in building the future of electric mobility. We install a range of EV charging stations for residential and commercial clients, offering reliable, efficient, and user-friendly technology with smart features like mobile app integration, real-time monitoring, and flexible payment options. Our commitment to sustainability drives us to expand EV charging access, reduce carbon emissions, and promote a cleaner planet through innovation and strategic partnerships.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patient and approachable,Thrives under pressure,Effective time management,Willingness to learn new skill....Read more...
Take responsibility for the smooth processing and tracking of administrative tasks
Ensure accurate updating of CRM system
Prepare and process new business submissions, confidently using different processes and monitoring through to completion
Issue Letters of Authority and check information received
Complete ID checks
Prepare and issue client review packs
Use full range of available software, including but not limited to Microsoft Office, Professional Adviser, BAT
Respond to client enquiries in a timely manner
Keep up to date with changes that affect your role and adapt processes and procedures accordingly
Interact and work closely with the rest of the support team to ensure a consistent approach
Liaise with Clients, IFAs, Professional Intermediaries and Providers
Be fully prepared to undertake any project work or ad hoc tasks required, taking ownership of the end-to-end process and outcomes
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
Training Outcome:
We actively promote talent internally and encourage employees to build a career with us
Full support available to progress with relevant financial services qualifications
Employer Description:Adanac Financial Services was established in 2002. Its foundations are built on demand for a firm that understands and specialises in the needs of solicitors, accountants and and their clients as well as providing high quality and bespoke independent financial advice to our private and business clients.
We provide a comprehensive range of advice across Pensions, Investments, Protection and Tax planning.
Promoting a friendly culture based around working together to achieve the best results. Along with promoting talent internally we actively encourage employees to build a career with us.Working Hours :Monday - Friday, 09:00 - 17:00, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
What you’ll do:
Communicate with customers by phone and email, responding to enquiries and providing excellent service.
Manage the intercom system and greet customers at the trade counter.
Handle courier queries and delivery updates.
Process sales orders and quotes using our sales software (SAGE).
Provide after-sales support to ensure customers are satisfied.
Providing support to the management team with miscellaneous administrative tasks.
Training:The apprentice will work towards the Business Administrator Standard. This will be delivered through group training once a month at our centre in Newbury and 1-1 training and review meetings.
Maths and English Functional Skills will be delivered either remotely or in person if required.Training Outcome:Ongoing training and development are encouraged. This is a great starting point to build a technical sales career.Employer Description:About Beninca UK:
Beninca UK, a satellite branch of Automatismi Benincà SpA, was formed in February 2010. With a vast amount of experience of the gate automation industry, our knowledgeable and friendly staff are always here to help. Situated in Newbury, Berkshire we are well located to serve the whole of England, Scotland and Wales with the best before and after sales service in the industry. With the backing of Beninca Group PLC based in Northern Italy we have some of the most innovative and reliable gate automation and access control products there are to offer. Our strategy is simple, we offer quality, reliable products to industry professionals but what sets us apart from our competition is our focus on customer service. Our customers are the most important aspect of our business, we are dependent on you, you are not dependent on us. We keep things simple and have the flexibility to offer the personal touch to our before and after sales service.Working Hours :Monday to Friday between 8.30am/9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Professional,Methodical....Read more...
Provide administrative support to various departments including HR, Finance, and Operations
Answer and direct phone calls and emails in a professional manner
Assist in scheduling meetings and taking minutes
Maintain accurate and up-to-date records and files
Support the processing of incoming and outgoing mail
Order and manage office supplies
Help prepare reports, presentations, and other documentation
Update databases, spreadsheets, and internal systems as needed
Provide excellent customer service to internal and external stakeholders
Learn and adhere to company policies, procedures, and health and safety standards
Training:Business Administrator Level 3 Apprenticeship Standard:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Duties are to include but not limited to:
Answering phone politely, requesting information, transferring call to relevant caseworker or taking notes as appropriate
Answering the door, greeting clients in a polite and respectful manner and informing the relevant caseworker of their arrival, ensuring they are comfortable
Offering and providing refreshments
Taking in,logging and distributing mail
Posting mail on behalf of caseworkers
Scanning and photocopying documents and preparing court bundles
Assisting caseworkers and management as requested
Maintain meeting room and reception area - check after clients have left and keep tidy
Checking stationery and kitchen stocks and re-ordering/buying as necessary
Training:
Level 3 Business Administrator standard delivered through 18-months workplace based training
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment
Training Outcome:A full-time role within the company.Employer Description:Garth Coates Solicitors is a leading law firm, specialising in UK immigration law and citizenship. We are a team of dedicated professionals who work together as a family. We create strong connections with our clients by building trust and confidence through our excellence, reliability and credibility.
Our commitment and enthusiasm are reflected in our work and in the service we provide and we are wholly dedicated to providing quality legal services which change the lives of our individual and corporate clients for the better.Working Hours :Monday - Friday 9.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative,Patience....Read more...
The successful applicant will be responsible for:
Issuing purchase order numbers to AB’s electricians and building operatives
Answering incoming calls and forwarding them to the correct member of staff
Assisting the Administration Team with arranging replacement works, taking deliveries, ordering and managing stock, and other office-related duties
Ensuring that the right details are recorded for each customer so that businesses are mailing information to the correct people
Managing email correspondence and monitoring shared inboxes
Updating spreadsheets, databases, and internal systems with accurate information
Filing and scanning documents to maintain organised records
Supporting with diary management and scheduling meetings where required
Training:
Business Administrator Level 3
Fortnightly attendance at Riverside College
Training Outcome:
As the sucessful candidate progresses through their Apprenticeship, the candidates roles and responsibilities will also develop such as overseeing a number of contracts for various housing associations
Employer Description:Established in 2002, AB Building & Electrical Ltd are a privately owned, medium sized building and electrical contractor. Our head office is in Widnes, Cheshire, to support this we have a Manchester satellite office. We have developed a highly qualified workforce who have the expertise and experience to successfully undertake all aspects of building and electrical maintenance, installation and compliance works.Working Hours :Monday- Friday
8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Able to work to deadlines,Ability to work quickly,Accurate,Good telephone manner....Read more...
Key Responsibilities will include:
Ensuring 100% accuracy of all administration relating to vehicles to include raising vehicle invoices, taxing vehicles and updating manufacturer systems.
Processing all documentation accurately, efficiently and effectively, ensuring all parts of the sales process have been completed.
Supporting and chasing the progress of all aspects of Fleet sales to ensure prompt delivery of vehicles, keeping relevant team members up to date.
Supporting the department’s housekeeping and audit processes, ensuring information and customer details are kept up to date and used accurately.
Support Accounts and management in preparing sales reports.
Ensuring correct costs, including bonus, are allocated to the correct vehicles.
Training:Business Administrator Level 3 Apprenticeship. This apprenticeship is delivered through work-based learning, which means that all training is done at the workplace, eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever-expanding industry. JCT600 has an enviable reputation for well-trained, high-quality staff and this is a career opportunity not to be missed.Employer Description:JCT600 has a long and proud motoring history extending back to 1946 Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Team working....Read more...
Duties will include:
Inputting data.
Paying invoices.
Contacting customers (if required).
There will be a need to work with spreadsheets, send e-mails, and do some general typing.
Handling mail.
To assist in any matter beneficial to the company.
Training:Level 3 Business Administrator apprenticeship:
Northside’s training partner during the apprenticeship will be Doncaster GTA.
Doncaster GTA is an independent training provider based in Doncaster and Sheffield.
GTA has been delivering training to apprentices for the past 50 years in the motor industry and has the best pass and progression rates in the country.
You will work in our Northside office in Grimsby where you will gain and hone your skills, knowledge and behaviour in the service administration department.
You will attend Doncaster GTA one day per week with the rest of the week being spent with our administration team.
If required, you will complete Functional Skills in English and maths.
Training Outcome:
Possible progression to higher responsibilities & full-time employment.
Employer Description:Northside Truck & Van are the largest Mercedes-Benz Dealer in Yorkshire with a long history of working with the brand. We have 10 workshops across the Yorkshire area.Working Hours :Monday - Friday 8.30am - 5.00pm at our office in Grimsby. One-day release day at college in Armthorpe 9.00am- 4.00pm (day to be agreed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliable,Punctual,Eager to learn....Read more...
Main duties and responsibilities
Answering incoming telephone calls as the first point of contact, ensuring all calls are handled professionally and routed promptly to the correct department or individual.
Accurately logging all inbound opportunities and sales leads into the company CRM system in a timely manner, ensuring information is complete and up to date.
Managing the company’s shared email inboxes (Microsoft Outlook), monitoring incoming correspondence, and flagging or forwarding emails to the appropriate department or staff member.
Processing customer orders received via the company website or over the telephone, ensuring details are entered correctly and passed on for fulfilment.
Carrying out general office administration tasks, including creating invoices, filing, scanning, document preparation, and providing support to the sales and operations teams as required.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Potential for full time employment on completion of the apprenticeship.Employer Description:Henry Pumps is a Pump Retail Specialist based in Chesterfield and who supply nationally & also have an in house repair facility.Working Hours :Mon – Thu 8.00am-5.00pm & Fri 8.00am-4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The key tasks of the Administrator include:
The updating of client records from fact finds and meeting notes
Liaise with product providers, extracting and analysing details of existing pensions and investments to be transferred
Completing new business applications – to include preparation of illustrations and forms
Administering the withdrawal of funds
Completing fund switches/buys
Completing the administration of existing plans
Providing client valuations and review letters
Completing Cashflow Modelling
Completing fund and product research
Administering the risk profiling of clients
Completing suitability report preparation
Liaising with introducers, production of reports and ad hoc tasks to support sister companies within the group
Key Skills:
Previous experience in administration processes would be an advantage
Knowledge of pensions, investments and tax would be an advantage
You will be articulate, a good communicator and have excellent organisational skills
The ability to work within an established team structure
The ability to prioritise your workload
Hold a good attention to detail
Solid numeracy and literacy skills essential
Training Outcome:
Funding for industry exams
Development towards Advisor role
Development towards roles in sister companies (Mortgage and Specialist lending)
Employer Description:Financial Planning – Investment and Pensions adviceWorking Hours :Monday to Friday 9:00 – 17:30 with a 60-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Articulate,Able to priortise,Numeracy and Literacy skills....Read more...
Literate and numerate
Good IT Skills
Works cooperatively as part of the team,
Taking responsibility for activities as directed
Organise own workload and able to prioritise to meet deadlines
Consistently perform to the best of their abilities
Work with integrity and professionalism
Flexible approach to working
Responsibilities:
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Update and review databases, record information and produce data analysis where required
Training:Level 3 Business Administrator Apprenticeship Standard:
The successful applicant will be allocated an assessor who will visit them in the workplace once every 6-8 weeks
College study
Training Outcome:
Possible permanent role
Employer Description:My career in an estate agency began in Halesowen in 2015, however, that soon expanded to include the surrounding areas. After working my way up to a Director’s post within one of the UK’s leading franchises. I have now made a focused decision to return to my roots, where my true passion lies, in the buying and selling of local properties for local people. My unique insight into properties in the local and surrounding areas, as well as a strong sense of community, places me in a prime position to offer my clients exactly what they need, a truly bespoke service.Working Hours :Monday – Friday; 9am – 5pm.
(Breaks to be confirmed)Skills: Communication skills,Organisation skills,Presentation skills,Administrative skills,Team working....Read more...
Customer service: answering, screening, and transferring inbound calls
Account management of existing customers, ensuring excellent customer relations
Preparing customer quotes, processing, and uploading documents onto company systems
General office duties and administration
Providing administrative support to the management team as required
Performing data entry tasks related to customer orders, dispatch, etc.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a project, a portfolio of evidence and discussion to gain a level 3 Business administrator apprenticeship. You may also study level 2 functional skills maths /English.Training Outcome:Progression into permanent position with the possibility of further training in management and possible management qualifications.Employer Description:An exciting opportunity for someone looking to build a long-term, multi-skilled career with the potential to progress into a management role within a fast-growing company. In this role, you’ll be part of a supportive and friendly office team, gaining hands-on experience while providing essential support in the day-to-day management of customer accounts and general office operations. This is more than just an apprenticeship—it’s your chance to develop valuable skills, build lasting relationships, and grow with a company that values your ambition.Working Hours :Monday - Friday, 09:00 - 15:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,time management,Accuracy,Data entry skills,Managing tasks....Read more...
General Administration:
Answer transport-related queries from drivers, management, and external bodies
Maintain filing systems and databases
Support continuous improvement initiatives in transport administration processes
Vehicle Records & Compliance:
Maintain accurate electronic and paper records for all company vehicles, including V5C, MOT, insurance and maintenance history
Schedule, track, and record all services and MOTs
Driver Records & Compliance:
Maintain driver files, including licences, medicals, training certificates, and induction records
Maintain fuel card allocations, issue cards, and process cancellations
Maintain an incident / accident log and ensure all accident reports, photographs, and investigation forms are completed and filed
Compliance & Audit Preparation:
Ensure document retention and archiving meets legal and company policy requirements
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
On successful completion of the apprenticeship, the candidate will have the experience to continue their career in transport
Employer Description:Having served the region for over 50 years, NWT Group are South Yorkshire’s largest privately owned and most successful haulage contractors. Spanning the Sheffield and Rotherham boundary on a 6.5-acre site in Templeborough, our familiar blue and white liveried trucks are seen on motorways up and down the country.Working Hours :Monday to Friday, 8.00am - 4.00pm (breaks to be confirmed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
You will play a vital role in supporting the stores department, helping ensure the smooth running of our inventory systems and administrative processes.
Duties will include:
Receiving and inspecting incoming goods and materials
Accurately recording stock levels using internal systems
Assisting with stock audits and regular inventory checks
Preparing and packaging orders for dispatch
Filing and maintaining delivery notes, stock logs, and documentation
Liaising with suppliers, couriers, and internal departments
Supporting general office administration tasks
Maintaining health and safety practices in the stores area
Training:You will work towards a Level 3 Business Administrator Apprenticeship Standard, delivered through a mix of on-the-job training and individual learning with Rochdale Training, carried out in the workplace.Training Outcome:Upon successful completion of the apprenticeship, there is potential for a permanent role within Roton Air Ltd and opportunities for further training and career development within the company.Employer Description:Roton Compressor Ltd is a trusted name in the compressed air industry, specialising in the supply, service, and repair of air compressors and related systems. Based in Oldham, we serve a wide range of customers across the North West and beyond. This is a fantastic opportunity for a hands-on, enthusiastic individual to join a growing engineering company and learn from skilled professionals while gaining a nationally recognised qualification.Working Hours :Mon to Friday – 8.00 am to 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Working effectively in a team
Taking telephone calls in a professional manner
Showing good time management and good attention to detail
Being organised, flexible and able to multitask
Showcasing being IT literate with experience of using Microsoft Outlook, Word, and Excel
Training:Business Administrator Level 3 Apprenticeship Standard:
Within the first 15 months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship
Employer Description:SPS Technologies has been established since 1936, its product offering, and investment strategy is focused on technically sophisticated components and materials that are necessary and vital to key end-user markets such as aerospace, transportation, power generation, racing, farm and construction equipment and general industrial. Quality control programs of all SPS businesses reflect the demanding requirements of SPS' aerospace heritage. All product lines benefit from the culture of quality that has a long history at SPS. Because of this culture and our strong product design capability, many of SPS' products are manufactured for safety-critical applications.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greet and welcome clients as soon as they arrive in the office
Direct clients/visitors to the appropriate person and office
Answer, record and forward all incoming phone calls
Ensure reception and the office area is kept tidy and presentable at all times
Receive, sort and distribute post/deliveries daily
Maintain office security by following safety procedures and controlling access via the reception desk
Perform other receptionist duties such as filing, photocopying, faxing and anything to assist secretaries and fee earners
Dealing with petty cash
Making sure office stationery supplies is kept well stocked
Training:Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:
Possibility of a full-time position upon completion of the apprenticeship
Employer Description:Meikles SolicitorsWorking Hours :Monday to Friday (exact hours to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Assist the sales team with quotations and sales orders.
Follow up with customers on quotes, invoices, payments, and deliveries.
Handle customer inquiries via phone, email, ensuring a high level of service.
Assist the Irish Export Department with sales activities, customer support, and related administrative tasks.
Coordinate with internal departments (logistics, finance, operations) to ensure timely delivery and invoicing.
Run reports on the ERP system to compile and analyse data related to sales, credits, and logistics.
Support in handling complaints or issues, ensuring customer satisfaction.
Track shipments and update customers on delivery status.
Raise and input customer credits in the system in a timely and accurate manner.
Liaise with the finance/accounts team to ensure credits are processed correctly and reflected in customer accounts.
Arrange collection or return of goods related to issued credits
Perform general office duties such as data entry, filing, scanning, and managing correspondence.
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
It is hoped but not guaranteed that a full time offer of employment will be made upon successful completion of the apprenticeship
Employer Description:Apex Stainless Fasteners are a UK market leader selling stainless steel fasteners wholesale, with a worldwide reputation for customer service.Working Hours :Monday - Friday, 8.45am - 5.30pm (1hour lunch break)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
HSEQ Compliance Administrator – Ramsgate, Kent£25,000 – £29,000 p.a. | Full-Time, Permanent | Office BasedBe the driving force behind safety, quality, and compliance in a thriving manufacturing business. If you’re ready to take ownership of HSEQ processes, influence company-wide standards, and work for a business that invests in your growth, this role is for you.Benefits:• Join a dynamic and established manufacturer experiencing rapid growth• Friendly, supportive, and welcoming team environment• Clear career progression and professional development opportunities• Free on-site parking• Company pension schemeThe Role:• Take ownership of Safety, Health, Environmental, and Quality (HSEQ) administration within the business• Ensure compliance with ISO 9001, ISO 14001, and other relevant regulations and standards• Support and enhance HSEQ management systems and policies• Coordinate internal audits and maintain accurate compliance records• Work closely with the Senior Management team to communicate updates across all departments• Identify risks and implement preventative measures• Conduct company risk assessments and investigate incidents or accidents• Provide HSEQ guidance and support to colleagues across the businessAbout You:• Proven experience in a HSEQ, compliance, or audit role is essential• Knowledge of ISO 9001, ISO 14001, and ideally ISO 45001• NEBOSH certificate preferred, but training can be provided for the right candidate• Strong understanding of auditing principles and regulatory compliance• Confident user of Microsoft Office products• Organised, detail-focused, and a strong communicatorWhy Apply?This is your chance to join a forward-thinking manufacturer where safety, quality, and employee wellbeing are top priorities. You’ll play a pivotal role in shaping company standards while enjoying genuine opportunities to develop your skills and progress your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
We are on the lookout for an amazing Apprentice Client Services Executive to join our busy team in Basingstoke. The role is varied and would suit someone with an interest in Customer Services and Business Administration. The ACSE will initially support the current CSE team with adhoc duties and, with ongoing training and support be responsible for organising the production and delivery of various print campaigns. The job will involve guiding our clients through the entire production process, liaising between them and our supply chain on artwork approval, production, and delivery. The successful candidate will be the first point of contact throughout the production process, and we are looking for someone who is fully customer-centric, who cares about delivering a fantastic client experience. Applicants will need to be able to demonstrate they can work well under pressure, being able to prioritise many tasks effectively. A keen eye for detail is a must, and you should feel comfortable talking to people at all levels within an organisation.
No experience necessary as full training will be given
Key responsibilities
Project Management of Print Campaigns
Creating Purchase Orders, Order Confirmations and Invoices
Updating and maintaining the CRM with up-to-date project notes
Communicating with clients and suppliers through phone and email
Prioritisation of tasks
Asking for feedback on completed jobs
Reporting to the CS Manager
Training:Level 3 Business Administrator apprenticeship. Training will take place at the employer's site, with the business trainer going to the site.
The apprentice will have monthly meetings with their business trainer where they will be assessed through both practical training and assessment at work.Training Outcome:This apprenticeship can lead to further career opportunities such as management or senior support roles.Employer Description:Clone is an independent, full-service marketing services agency intent on creating impact for you and your brand. Our expertise and experience allow us to produce the courageous, creative solutions that modern brands require.Working Hours :Your normal hours of work are 40 per week (excluding unpaid breaks). Your normal pattern of work will be Monday to Friday 9.00 a.m. – 5.30 p.m. or as advised by your Line Manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Professional telephone manner,Polite....Read more...
You’ll be working closely with different areas of the business, developing a strong foundation in administrative processes while contributing to the smooth running of day-to-day operations.
This role is ideal for someone looking to build a career in business administration within a supportive and dynamic environment. The successful candidate will gain hands-on experience across office management, purchasing and basic bookkeeping.
An aptitude for numbers and a willingness to take initiative will be key to thriving in this role.
Responsbilities will include:
Work closely with technical teams to understand operational needs and ensure smooth coordination
Assisting with daily operational tasks to keep the business running smoothly
Assisting with workplace management (i.e. cleanliness and organisation of physical office space, ordering supplies, etc)
Assisting with processing invoices using Xero and AutotaskEnsure timely payment of supplier bills and customer invoices
Maintain up-to-date customer contracts, asset management and Microsoft subscriptions
Respond to customer and supplier queries via phone and email, ensuring professional and timely service
Help with order processing and delivery support
Assist with financial forecasting and maintenance of finance spreadsheet
Assist with monthly reporting for team and management meetings
Draft new and keep existing internal documentation and processes relevant and up to draft
Perform regular bank reconciliations to ensure the accuracy of financial records
Submit quarterly VAT returns directly through Xero
Training:To meet the requirements of the Level 3 Business Administrator Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment
Employer Description:Evolve is an established Managed Service Provider based in Kingston-upon-Thames, proudly supporting a diverse customer base across the UK and internationally. With a strong foundation built on years of experience, they are trusted by SMEs in sectors such as Renewable Energy, Property, Professional Services, Finance, and Charity.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Microsoft 365 Suite....Read more...
Your weekly tasks could include:
Provide administrative support as required to the PA Network, including word processing, photocopying, scanning, filing and postal duties.
Provide a support service to departmental management teams, ensuring a friendly and responsive service to telephone enquiries, colleagues and visitors.
Arrange meetings as required and assist the PA Network to arrange events and activities organised and facilitated by the various teams.
Enter data into various systems across the Authority.
Undertake with complete discretion and in confidence tasks as required which may be of a sensitive and confidential nature.
Be an effective and flexible team member to ensure that requirements are met.
Ensure that you work in line with all the Council’s policies and procedures and ensure that you are aware of your obligations under these.
Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship may lead to full-time employment and/ or further training.Employer Description:Darlington Borough Council are a forward-thinking local authority committed to making a positive impact across the community. As a unitary authority, the council delivers a wide range of services, from education and housing to social care and environmental management, offering diverse career paths and development opportunities.
Employees benefit from a supportive work environment, professional growth through training and apprenticeships, and the chance to contribute to meaningful projects that shape the borough. The council values inclusivity, innovation, and collaboration, and works closely with regional partners through the Tees Valley Combined Authority to drive economic and social progress.Working Hours :Monday - Friday 8:30am - 5PMSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
HSEQ Compliance Administrator – Ramsgate, Kent£25,000 – £29,000 p.a. | Full-Time, Permanent | Office BasedBe the driving force behind safety, quality, and compliance in a thriving manufacturing business. If you’re ready to take ownership of HSEQ processes, influence company-wide standards, and work for a business that invests in your growth, this role is for you.Benefits:• Join a dynamic and established manufacturer experiencing rapid growth• Friendly, supportive, and welcoming team environment• Clear career progression and professional development opportunities• Free on-site parking• Company pension schemeThe Role:• Take ownership of Safety, Health, Environmental, and Quality (HSEQ) administration within the business• Ensure compliance with ISO 9001, ISO 14001, and other relevant regulations and standards• Support and enhance HSEQ management systems and policies• Coordinate internal audits and maintain accurate compliance records• Work closely with the Senior Management team to communicate updates across all departments• Identify risks and implement preventative measures• Conduct company risk assessments and investigate incidents or accidents• Provide HSEQ guidance and support to colleagues across the businessAbout You:• Proven experience in a HSEQ, compliance, or audit role is essential• Knowledge of ISO 9001, ISO 14001, and ideally ISO 45001• NEBOSH certificate preferred, but training can be provided for the right candidate• Strong understanding of auditing principles and regulatory compliance• Confident user of Microsoft Office products• Organised, detail-focused, and a strong communicatorWhy Apply?This is your chance to join a forward-thinking manufacturer where safety, quality, and employee wellbeing are top priorities. You’ll play a pivotal role in shaping company standards while enjoying genuine opportunities to develop your skills and progress your career. Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Administrative & Operational Support:
Deliver effective business and administrative support to the Directors and wider team
Oversee and manage day-to-day operational processes, ensuring smooth workflow and timely completion of tasks
Maintain accurate and up-to-date records, systems, and databases, ensuring compliance with data protection and confidentiality requirements
Safer Recruitment:
Lead and coordinate all safer recruitment processes in line with statutory guidance (e.g., Keeping Children Safe in Education) and organisational policy
Manage job advertisements, applications, shortlisting, and interview scheduling
Carry out pre-employment checks including references, right-to-work, qualifications, and enhanced DBS checks with barred list
Maintain safer recruitment records, single central register, and ensure readiness for inspections or audits
Compliance & Quality Assurance:
Support Directors and managers in maintaining compliance with contractual and regulatory requirements
Assist in the preparation for external audits, inspections, and quality assurance visits
Monitor and maintain accurate records to evidence compliance with safer recruitment, safeguarding, and operational procedures
Communication & Coordination:
Act as a first point of contact for enquiries from staff, service users, and external partners
Liaise with stakeholders, partners, and suppliers to coordinate services and resolve issues efficiently
Provide diary management support for key meetings, events, and training
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at the employers location
Every 4 Weeks there will be a training session
Training Outcome:
This role is offered as an apprenticeship position, providing the postholder with the opportunity to gain a recognised qualification whilst developing practical skills in business administration within a therapeutic and family support service
The apprentice will receive mentoring and training support throughout the programme, ensuring they develop both professional competence and an understanding of safer recruitment, safeguarding, and operational processes
Employer Description:Accolade Families is dedicated to providing high-quality, family-centred services that promote safety, stability, and positive outcomes for children and families. We work collaboratively with local authorities, professionals, and families to deliver therapeutic, evidence-based support tailored to individual needs.Working Hours :3 Days a Week in the Office. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
We are seeking a motivated Business Administration Apprentice to join our growing team. This role offers the opportunity to gain valuable workplace experience while completing a Level 3 Business Administration Apprenticeship, equipping you with the skills and knowledge needed for a successful career in administration.
As a Business Administration Apprentice, you will support the day-to-day operations of the organisation, including:
Handling incoming calls, emails, and enquiries from employers, learners, and partners.
Supporting the enrolment and onboarding process for apprentices and learners.
Maintaining accurate records on systems such as the Digital Apprenticeship Service (DAS) and CRM tools (e.g. HubSpot).
Assisting with the creation and management of course adverts, schedules, and resources.
Preparing and maintaining learner and employer documentation (PLIC copies, agreements, H&S checks, etc.).
Providing administrative support to trainers and management, including scheduling, filing, and correspondence.
Supporting compliance activities such as Health & Safety and funding requirements.
Contributing to continuous improvement of administrative processes.
Training:Skills & QualitiesWe are looking for someone who is:
Highly organised with good attention to detail.Confident using IT systems (Microsoft Office, Excel, Word, Outlook).
Able to communicate professionally with employers, colleagues, and learners.
A proactive problem-solver and quick learner.Positive, reliable, and willing to work as part of a team.
Training Outcome:Completing a Business Administration apprenticeship gives you valuable skills in organisation, communication, problem-solving, and teamwork that can be applied in almost any sector. After this apprenticeship, you could progress into roles such as:
Administrator / Office Coordinator – managing day-to-day office tasks
Team Leader / Supervisor – taking on more responsibility and managing others
Personal Assistant (PA) / Executive Assistant (EA) – supporting senior staff directly
Specialist Roles – moving into areas like HR, finance, marketing, or customer service
Office or Operations Manager – overseeing administrative teams and processes
You may also choose to continue your development by completing a higher-level apprenticeship or business-related qualification, which could lead to senior management roles in the future.
Employer Description:At Training for Electricians Ltd, we’re passionate about helping the next generation of electricians build successful, hands-on careers. Whether you're a school leaver, an adult learner, or someone looking for a fresh start, we offer a range of practical electrical training courses tailored to suit your needs.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
