Parts Sales Advisor vacancy:
- Salary: Up to £32,000 per annum
- Potential bonus opportunity
- 44 Hours - Monday to Friday with alternate Saturday mornings
- Employee Assistance Programme
- Pension
- 20 days holiday (increase with service)
- Permanent Role
I have a fantastic opportunity for an experienced Parts Sales Advisor to join a leading Aftermarket Parts team based in the Tamworth area.
Parts Sales Advisor roles and responsibilities:
- Organise current stock and keep stock levels replenished.
- Flexibility to take on ad hoc duties to support the business including work in the warehouse.
- Maintain Customer relationships with customer service excellence to promote future transactions.
- Follow company policies and procedures when processing transactions.
- Ensure all deliveries are achieved in a timely manner.
- Aim to achieve best possible price when purchasing from our suppliers.
- Answer incoming calls with a motivation to secure sales.
- Work with the Branch manager and Team to drive sales and achieve set KPIS/SLAs
- Efficiently process transfers to meet company / client expectations.
- Continue to build customer base to expand sales opportunities.
Skills and experience required as a Parts Sales Advisor:
- Excellent Customer Service skills
- Previous Truck and Trailer parts experience is essential.
- Confident in all forms of communication (Telephone / Written)
- IT Literate.
- Work well in a team, and self-motivated to drive personal performance.
If you want to hear more about the Parts Sales Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Parts Sales Advisor £32,000 Parts Sales Tamworth
Parts Advisor / Parts Supervisor /Parts Manager / Parts Jobs / parts sales / TPS
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NED/ Advisor – Payments London Remunerated My client is a Founder led hospitality-tech business helping businesses to generate profit through partnerships. Their mission is promoting hospitality businesses through partnerships with large global business and drive customer loyalty and enhance experiences. For their next stage of growth, my client is looking for a Payments expert to join the board as an Advisor.As Advisor, you will have experience at senior level within a payment company e.g. Worldpay, Global Pay, Verifone, Adyen, etc. and you will be comfortable working with a Founder led business with a keen interest in Hospitality.Requirements:
Experience within a payment business at Senior/ C-Suite levelProven experience on a board as either Advisor or NEDA forward-thinking mindset, with a desire to help transform how the hospitality industry delivers value to its customersStrong Analytical mindsetDeep understanding of global payments landscapes, including hospitality-specific challenges such as high-volume transactions, cross-border complexities, and guest experience expectations.Excellent communication and influencing skills, capable of engaging with stakeholders at board level and across global markets.Can-do attitude with desire to build on the success of the businessFlexible work pattern to fit the needs of the business
If this position is of interest to you and you fit the requirements of the role then please apply with an updated copy of your CV.....Read more...
Parts Advisor Buckingham£30,000 - £38,000 + Progression + Become a technical specialist + Training + Package + Immediate startAre you looking for a growing manufacturing company and is in need of a Parts Advisor to help with the technical side of the business. Work for a company with commitment to consistent training and development that empowers you to advance your career. Ideal for ambitious individuals seeking progression opportunities, including building a team under you.As a Parts Advisor you'll deal with anyone from customers to engineers. Engage with customers to understand their technical needs and provide tailored technical solutions that align with their requirements. If you're ready to take the next step in your career and make a difference to the company's growth plans, apply now.Your Role As A Parts Advisor Will Include:* First point of contact for customers - providing quotes and technical support * Stock levels - in house and for engineers * Involved with scheduling for engineers too * A lot of technical advice and knowledgeAs A Parts Advisor You Will Have:* Knowledge of Parts is ideal * Customer service experience is needed * Self starter personality and motivated * Live commutable to Buckinghan area If interested, please apply and call Georgia on 07458163040 for immediate consideration.Keywords: parts specialist, parts advisor, technical parts, technical sales, buckingham, brackley, milton keynes, oxford
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
* Managing customer bookings via phone and online and updating the service diary.
* Liaising with workshop managers and technicians to coordinate jobs efficiently.
* Sourcing parts, calculating labour costs, and preparing accurate job pricing.
* Building and upselling customer work, including preparing vehicle reports.
* Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
* Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
* Strong understanding of motor vehicles and the automotive trade.
* Skilled in customer engagement and handling enquiries professionally.
Shift:
* Monday - Friday: 8am to 5.30pm
* 1 in every 3 Saturdays: 8.00am to 1.00pm.
* 1 hour lunch break
What's on offer
* Competitive salary.
* 22 days Paid holidays and bank holidays.
* Company pension scheme.
* Employee discounts
* Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Senior Mortgage Adviser to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Senior Mortgage Adviser, you will provide expert mortgage and protection advice, guiding clients through the process from initial consultation to successful completion.
This role can be full-time or part-time offering benefits and a salary range of £28,000 - £31,000 and OTE £60,000.
You will be responsible for:
? Delivering professional and personalised mortgage advice via virtual and in-person consultations
? Recommending suitable insurance and protection products
? Managing and developing relationships with existing clients to generate repeat business
? Liaising with a range of lenders to secure competitive offers
? Meeting and exceeding agreed performance targets
? Ensuring all activity complies with FCA regulations and industry best practices
What we are looking for:
? Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist or in a similar role.
? Have experience in mortgage advisory and writing mortgage business
? CeMAP1 qualification (or equivalent) or current Competent Adviser Status (CAS)
? Demonstrable experience in mortgage advising
? Proven track record of achieving sales targets
? Strong ability to build rapport and maintain client relationships
What's on offer:
? Competitive salary
? Uncapped commission
? Hybrid working option for experienced candidates
? 33 days annual leave (including bank holidays), increasing with service
? Additional day off for your birthday
? Company profit share scheme
? Holiday commission
? Pension, life insurance, and private medical healthcare
? Incentive trips and rewards for top performers
This is an excellent opportunity for a Mortgage Advisor to join a reputable organisation and take your mortgage advisory career to the....Read more...
An opportunity has arisen for a Senior Mortgage Adviser to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Senior Mortgage Adviser, you will provide expert mortgage and protection advice, guiding clients through the process from initial consultation to successful completion.
This role can be full-time or part-time offering benefits and a salary range of £28,000 - £31,000 and OTE £60,000.
You will be responsible for:
? Delivering professional and personalised mortgage advice via virtual and in-person consultations
? Recommending suitable insurance and protection products
? Managing and developing relationships with existing clients to generate repeat business
? Liaising with a range of lenders to secure competitive offers
? Meeting and exceeding agreed performance targets
? Ensuring all activity complies with FCA regulations and industry best practices
What we are looking for:
? Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist or in a similar role.
? Have experience in mortgage advisory and writing mortgage business
? CeMAP1 qualification (or equivalent) or current Competent Adviser Status (CAS)
? Demonstrable experience in mortgage advising
? Proven track record of achieving sales targets
? Strong ability to build rapport and maintain client relationships
What's on offer:
? Competitive salary
? Uncapped commission
? Hybrid working option for experienced candidates
? 33 days annual leave (including bank holidays), increasing with service
? Additional day off for your birthday
? Company profit share scheme
? Holiday commission
? Pension, life insurance, and private medical healthcare
? Incentive trips and rewards for top performers
This is an excellent opportunity for a Mortgage Advisor to join a reputable organisation and take your mortgage advisory career to the....Read more...
Parts and Service Coordinator Harwich
£35,000 - £40,000 basic + Supportive Employer + Stability + Good Working Environment + Package + Immediate Start
Are you a parts and service coordinator looking to work for a family run business? If so, this is a great opportunity to join a truely great culture!
Work for a company who can offer you job security and provide their employees with training aimed at improving and furthering their skillset. A great opportunity for a parts and service coordinator looking for a job for life.
This leading firm manufactures industrial machinery and have been established for a long time - they have great relationships with clients and a reputation that speaks for itself. As a parts and service coordinator you will benefit from unparalleled job security whilst being able to be part of a great, friendly team.
Your Role As A Parts and Service Coordinator will include:
* Parts Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Scheduling for the Engineers * Provide expert technical advice to customers * Provide quotes upon enquiries The Successful Parts and Service Coordinator Will Have:
* A background from a parts / service coordinator role * Some technical knwoledge * Self starter attitude and organisation skills * Live commutable to Harwich
Please apply or contact Georgia Daly for immediate consideration
Keywords: parts advisor, customer service advisor, engineering, technical, service coordinator, spare parts, harwich, essex, felixstowe, chelmsford, colchester
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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I am currently seeking a Permanent Safety Advisor to work with a UK Contractor on Sizewell C.
This role would include but not be limited to the below
Promote H&S culture throughout the business
Ensuring H&S Policies and Processes are updated where required
Provide H&S advice and guidance to Site Teams
Ensure all plant and equipment used is compliant with H&S regulations
Complete detailed site safety audits and action recommendations
Ensure Method statements and Risk Assessments are issued (where required)
Assist with Pre-qualification questionnaires
Attend site walks at tender stage (where required)
The Ideal Candidate will have
Experience as a Safety Advisor, SHE, HSE, HSEQ or similar
CSCS, NEBOSH, IOSH
Previous experience working within Civils, Groundworks
Comprehensive knowledge of all aspects of health, safety and risk management, and of all current health and safety legislation.
If you are keen, apply now or for more information contact Sam Jaffe at Cavendish.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief....Read more...
I am currently seeking a Permanent Safety Advisor to work with a UK Contractor on a Civils project in Birmingham.
This role would include but not be limited to the below
Promote H&S culture throughout the business
Ensuring H&S Policies and Processes are updated where required
Provide H&S advice and guidance to Site Teams
Ensure all plant and equipment used is compliant with H&S regulations
Complete detailed site safety audits and action recommendations
Ensure Method statements and Risk Assessments are issued (where required)
Assist with Pre-qualification questionnaires
Attend site walks at tender stage (where required)
The Ideal Candidate will have
Experience as a Safety Advisor, SHE, HSE, HSEQ or similar
CSCS, NEBOSH, IOSH
Previous experience working within Civils, Groundworks, Water Pumps, Water
Comprehensive knowledge of all aspects of health, safety and risk management, and of all current health and safety legislation.
If you are keen, apply now or for more information contact Sam Jaffe at Cavendish.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief....Read more...
A leading provider of industrial equipment is looking for a Sales Representative to drive contract renewals. If you have a strong sales background and thrive in a customer-focused environment, this role is for you
Responsibilities
Re-establish relationships with previous clients and proactively engage with competitor accounts to win new business.
Build strong relationships to understand customer needs, industry challenges, and position yourself as a trusted advisor.
Maintain and grow contract accounts by identifying evolving customer needs and expanding contract scope year over year.
Manage and divert incoming service calls to ensure prompt and professional responses.
Responsibilities
School qualification or office-based apprenticeship (additional business training preferred).
Four years in sales, preferably in industrial equipment, engineering, or B2B services.
Strong relationship-building, negotiation, and contract management skills.
....Read more...
An opportunity has arisen for a Senior Mortgage Adviser to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Senior Mortgage Adviser, you will provide expert mortgage and protection advice, guiding clients through the process from initial consultation to successful completion.
This role can be full-time or part-time offering benefits and a salary range of £28,000 - £31,000 and OTE £60,000.
You will be responsible for:
* Delivering professional and personalised mortgage advice via virtual and in-person consultations
* Recommending suitable insurance and protection products
* Managing and developing relationships with existing clients to generate repeat business
* Liaising with a range of lenders to secure competitive offers
* Meeting and exceeding agreed performance targets
* Ensuring all activity complies with FCA regulations and industry best practices
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist or in a similar role.
* Have experience in mortgage advisory and writing mortgage business
* CeMAP1 qualification (or equivalent) or current Competent Adviser Status (CAS)
* Demonstrable experience in mortgage advising
* Proven track record of achieving sales targets
* Strong ability to build rapport and maintain client relationships
What's on offer:
* Competitive salary
* Uncapped commission
* Hybrid working option for experienced candidates
* 33 days annual leave (including bank holidays), increasing with service
* Additional day off for your birthday
* Company profit share scheme
* Holiday commission
* Pension, life insurance, and private medical healthcare
* Incentive trips and rewards for top performers
This is an excellent opportunity for a Mortgage Advisor to join a reputable organisation and take your mortgage advisory career to the next level.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Senior Mortgage Adviser to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
As a Senior Mortgage Adviser, you will provide expert mortgage and protection advice, guiding clients through the process from initial consultation to successful completion.
This role can be full-time or part-time offering benefits and a salary range of £28,000 - £31,000 and OTE £60,000.
You will be responsible for:
* Delivering professional and personalised mortgage advice via virtual and in-person consultations
* Recommending suitable insurance and protection products
* Managing and developing relationships with existing clients to generate repeat business
* Liaising with a range of lenders to secure competitive offers
* Meeting and exceeding agreed performance targets
* Ensuring all activity complies with FCA regulations and industry best practices
What we are looking for:
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Broker, Mortgage Consultant, Mortgage Specialist or in a similar role.
* Have experience in mortgage advisory and writing mortgage business
* CeMAP1 qualification (or equivalent) or current Competent Adviser Status (CAS)
* Demonstrable experience in mortgage advising
* Proven track record of achieving sales targets
* Strong ability to build rapport and maintain client relationships
What's on offer:
* Competitive salary
* Uncapped commission
* Hybrid working option for experienced candidates
* 33 days annual leave (including bank holidays), increasing with service
* Additional day off for your birthday
* Company profit share scheme
* Holiday commission
* Pension, life insurance, and private medical healthcare
* Incentive trips and rewards for top performers
This is an excellent opportunity for a Mortgage Advisor to join a reputable organisation and take your mortgage advisory career to the next level.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Title: Interim HR Advisor Location: Huddersfield (Hybrid – 1 day WFH) Contract: Interim (until end of year) Salary: £40,000 to £45,000 or equivalent hourly rate DOE Start Date: September
Exciting Opportunity During a Period of Growth and Change
We’re hiring an experienced Interim HR Advisor to support our Manufacturing client during a time of significant business transformation. There headcount has grown from 320 to 450 employees (plus around 100 contractors) over the past two years — and with around 100 vacancies still to fill, they are navigating the challenges that come with fast-paced change and a growing, complex workforce.
This role will play a key part in driving forward the HR agenda, supporting people managers, and ensuring they continue to build a positive, resilient, and high-performing culture across the business.
About the Role
Working closely with the HR Business Partner and HR Manager, you’ll support the HR Team and Other Advisors as one of the go-to advisors for all things HR — with a particular focus on employee relations, manager coaching, process improvement, and culture. You’ll help shape how the business supports their people, while also getting hands-on with the day-to-day.
This role absolutely requires previous experience in a manufacturing or engineering environment. Due to the nature of their operations, people systems and challenges can be complex — and understanding how to support and influence there diverse workforce is essential for success in this position.
Key Responsibilities
Partner with the HRBP and HR Manager to deliver people strategies aligned with business goals
Coach and support line managers across all core HR processes (absence, performance, ER, grievance, etc.)
Lead employee relations cases from start to finish — including disciplinary, dismissal, and appeal processes from simple to complex cases
Manage long-term absence and ill-health cases in liaison with Occupational Health
Build strong, constructive relationships with the on-site Union
Contribute to cross-functional HR projects to improve processes and drive change
What We're Looking For
Must-Have:
HR experience within a manufacturing or engineering environment
Strong background in employee relations with solid working knowledge of UK employment law
Ability to work with manual or semi-automated HR systems and processes
Resilient, hands-on, and confident working in a fast-paced, operational setting
Comfortable influencing and coaching operational managers at all levels
Able to start immediately and commit until the end of the year
What We Offer
Competitive salary or hourly rate (c£40k to £45k pro rata) DOE
Available to start September
Hybrid working (1 day from home) flexible working hours available
A chance to make a genuine impact during a key phase of transformation
Supportive, down-to-earth team culture focused on collaboration and improvement
Apply today to help us shape the future and be part of a business that’s growing, evolving, and investing in its people.....Read more...
The Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1Training Outcome:
Possible permanent position on the completion of the apprenticeship
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k
Employer Description:At Hyundai Birmingham West, our mission is to provide exceptional service that exceeds customer expectations, ensuring growth and security for all.
We are a family-owned dealership with a proud history of serving motorists across Shropshire, Herefordshire and the West Midlands for over 70 years. Established in 1953 by Mr. Derrick Grieveson under the name Worcester Carsales, our business has grown significantly while staying true to its customer-first values.Working Hours :Monday - Friday, 8.00am - 5.00pm with a 30-minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence. We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems. Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. You’ll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you’ll be doing• Retaining and growing our client base – take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth.• Advising and guiding clients – engage with customers considering cancellation or renewal, using your influencing skills to ‘win back’ those at risk and secure contract renewals with confidence.• Championing the customer voice – proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you• Exceptional written and verbal communication skills, with the ability to engage and influence at all levels.• Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment.• Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities.• Strong track record in customer retention and delivering outstanding service experiences• Confident with numbers and data, with sharp attention to detail and accuracy• Effective problem solver, quick to analyse situations and respond with practical solutions• Proficient in IT systems
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
Customer Retention Advisor Location: Hybrid - 3 days Norwich, 2 days from home (during the first 6 months 5 days per week in Norwich).Salary: £26,750 per annum with OTE of 40K (uncapped comms)
We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow our business by cost-cutting or tying people up in bureaucracy. We don’t do politics – we want people focused upon actions and delivery. We don’t do micro-management – we empower, support and innovate. We are leaders, not empire builders and we love our business.
Citation ISO Certification (formerly QMS International Ltd), part of the Citation Group, has been helping organisations across the UK achieve ISO certification with ease and confidence. We specialise in providing expert consultation and practical support, offering a straightforward and cost-effective route to internationally recognised ISO Management Systems. Our mission is simple: to make businesses better.
The role As a Customer Retention Advisor, your mission is simple yet vital: keep our clients on board, showcase the value of our services, and deliver the kind of service that makes customers want to stay with us year after year. You’ll be at the heart of client relationships, ensuring they see the ongoing benefits of their ISO certification, while meeting targets that directly contribute to our growth.
What you’ll be doing• Retaining and growing our client base – take ownership of customer renewals and retention, helping us achieve consistent year-on-year growth.• Advising and guiding clients – engage with customers considering cancellation or renewal, using your influencing skills to ‘win back’ those at risk and secure contract renewals with confidence.• Championing the customer voice – proactively share client feedback with the management team, helping us refine and improve the customer journey so it always meets evolving needs.
About you• Exceptional written and verbal communication skills, with the ability to engage and influence at all levels.• Skilled in negotiation and persuasion, with a natural ability to adapt and think creatively in the moment.• Highly organised, with proven success in prioritising multiple demands and adapting to shifting priorities.• Strong track record in customer retention and delivering outstanding service experiences• Confident with numbers and data, with sharp attention to detail and accuracy• Effective problem solver, quick to analyse situations and respond with practical solutions• Proficient in IT systems
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Hit Apply now to forward your CV.....Read more...
We are looking for an enthusiastic person looking to make Customer Service their career pathway of choice.
You will learn how the function plays an essential part of Bidfood depots by providing support and communicating to both external and internal customers.
Resolving queries to a satisfactory resolution is key to enhancing their experience of Bidfood.
Ensuring the ongoing support to hundreds of customers including some big brand names.
Alongside your role, you will be working towards achieving your Level 2 apprenticeship.
Ability to use MS Word, Excel & Outlook. Training:Charbridge Way, Bicester, OX26 4ST
Level 2 Customer Service Practitioner apprenticeship standardTraining Outcome:This role is an excellent opportunity to train and build a career as a Customer Service Advisor.Employer Description:Our journey began back in 1929. Since then, we have continued to build a strong and resilient business with a great future. It is why we believe we are the best foodservice provider in the country.Working Hours :Due to the nature of the business, we operate over 5 days, flexibility is a key requirement, as you will be required to work up until 5:00pm, including swapping a weekday to an occasional Saturday work until 2:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Are you passionate about shaping customer experiences through Salesforce? Our consultancy is seeking a Senior Salesforce Consultant to join the growing team in Munich. In this role, you’ll partner with clients to optimize business processes, design scalable Salesforce solutions, and deliver real business value.
Your Responsibilities:
Engage with business stakeholders to understand objectives and translate them into Salesforce Sales & Service Cloud capabilities.
Design tailored CRM solutions in collaboration with technical teams, ensuring alignment with best practices.
Develop user stories, process flows, and functional documentation to support solution delivery.
Facilitate system testing, end-user training, and change management activities to drive adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce to achieve their goals.
Your Background:
4+ years of hands-on Salesforce consulting experience, with a focus on Sales Cloud and Service Cloud.
Solid knowledge of CRM strategy, requirements gathering, and business process optimization.
Experience working in agile project environments, ideally in a consultancy setting.
Strong communication and stakeholder management skills.
Fluent in German and English.
Based in or willing to relocate to Munich; occasional travel within the DACH region required.
What We Offer:
Competitive compensation package with performance-based incentives.
Flexible working arrangements (hybrid or remote within Germany).
Opportunities for continuous learning and Salesforce certifications.
A supportive consultancy environment with clear career progression.
Exposure to diverse projects across industries.
Ready to take the next step in your Salesforce career? Apply now with your CV and become part of a consultancy where your expertise makes a real impact!
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 2 Retailer qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:
Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Commercial Finance Business Partner, Hospitality, London, 70k We are working with a fast-growing, international casual dining brand recognised for its distinctive presence in the food & beverage sector.With operations across multiple markets and a footprint that continues to expand, they are expanding their finance team and are looking for a commercial finance business partner to work closely with the operations team and other departments within the business. Responsibilities
Partner with F&B leadership and operational teams as a trusted advisor, translating financial performance into actionable commercial insights.Drive profitable growth by analysing sales, margin, and cost trends; highlight risks and opportunities, and influence strategic decision-making.Support annual budget setting and rolling forecasts, delivering data-led recommendations to optimise revenue and profitability across multiple sites and international operations.Challenge and support operational teams with business cases for new concepts, initiatives, supplier negotiations, and capital investments.Build and evolve financial models to assess commercial opportunities, ensuring robust evaluation of ROI and long-term value creation.Enhance performance reporting dashboards and KPIs, enabling data-driven decisions across the business.Work cross-functionally with commercial, operations, and finance teams to improve processes, streamline systems, and ensure scalability of reporting.Actively contribute to continuous improvement in financial processes, systems integration (POS, ERP, BI) and business controls, ensuring compliance without compromising agility.
The ideal candidate
Strong commercial finance experience with a proven track record of influencing senior stakeholders and driving business performance.Excellent analysis and modelling capability (Excel, BI tools, ERP such as NetSuite, Sage; confident in POS data flows and integrations).A balance of strategic acumen and practical problem-solving; able to translate numbers into clear narratives and recommendations.Experience supporting multi-site hospitality operations, ideally hotels or F&B, with an understanding of international contexts.Strong communication and relationship-building skills, comfortable challenging and supporting senior non-finance colleagues.Qualified Accountant (ACA/ACCA/CIMA or equivalent), or qualified by experience with directly relevant background.Agile, adaptable, and proactive – able to manage competing priorities and deliver impact in a fast-paced environment.
....Read more...
Finance Business Partner, Hospitality, London, 60k-70k A leading international Leisure and Hospitality company is seeking a Finance Business Partner to support the F&B operations across multiple sites. The group, after rapid growth, is undertaking significant change to its organisational structure and a renewed focus on ways of working to drive long-term growth and efficiencyAs a Finance Business Partner, you will provide expertise through enabling data-driven decision modelling to achieve favourable outcomes for the business and will continuously search for ever better results, being not afraid to make decisions with limited information.Please note that only candidates with Hospitality experience, preferably restaurant, will be taken into consideration for the role.Responsibilities
Establish robust P&L reporting structures and configure POS systems to ensure accurate financial, tax, and inventory data.Lead monthly close processes and deliver timely, insightful performance reporting, including variance analysis for F&B P&Ls.Own annual budgeting and monthly forecasting for F&B, identifying risks, opportunities, and strategic actions.Analyse financial and operational trends, benchmark data, and drive margin improvement and cost control initiatives.Develop and enhance financial models to evaluate new initiatives, supplier contracts, and investment opportunities.Act as a trusted advisor, translating financial data into actionable insights and supporting F&B leadership and operational teams.Collaborate cross-functionally with commercial, operations, and finance teams to align strategies and optimise processes.Improve financial systems and controls, ensuring compliance and scalability while supporting continuous process improvement.
The ideal candidate
Excellent system and modelling skills (Excel, BI, Business Modelling tools, NetSuite, Sage and related systems). Working with PoS and integrations.Track record of strong financial performance and close relationship with key business teams and leaders.Strong business acumen/commercial thought and data-led problem-solvingAutonomous and adaptable, ability to organise and prioritise multiple tasks and deadlines.Ability to build strong relationships with other functions in the business to enable the successful delivery of business processes.Hospitality experience – previous work with F&B operations at hotels or equivalent at different scales and jurisdiction contexts.Qualified Accountant ACA/ACCA/CIMA (or equivalent) or qualified by experienceExperience with multi-site operations and international entities
....Read more...
Fancy running a stunning restaurant in the countryside with a smaller, growing company? Then look no further, this role could be for you.My client operates a premium group of restaurants and gastropubs, recognised as leaders in the field. From beautiful sites and gardens to a fresh, seasonal menu that changes regularly (and an Instagram to match), this is truly a one-of-a-kind company.They are now seeking an experienced operator to lead one of their key restaurants in Reading, maintaining the high standards already in place. It’s a fantastic business to run.The venue operates seven days a week. It is a premium, volume site, you will not be bored! The customer base varies as they come but the quality of food, drinks and service is what draws them every time. Ideally your background will be in up-market restaurants or foodie pub/hotel with an emphasis on quality products & premium serviceMy client is after established, proven General Manager so you will need a minimum of 2 years as a General Manager or higher to be considered, someone with experience with high turnover and someone who is very good on guest recognition and service is a MUST to keep those Trip Advisor review outstanding! Stylish and sophisticated, the venue provides an excellent place to excel your career and develop with a quality company.Interested in this amazing challenge? Contact Stuart Hills with your updated CV – or call 0207 790 0666....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Assist in managing day-to-day administrative tasks, including data entry and document preparation
Handle incoming calls and emails from clients and provide them with efficient and friendly service
Taking and recording accurately first notification of loss details for claims
Support our insurance agents by processing policy applications, endorsements, and cancellations accurately and within established timelines
Checking documentation from Insurers to ensure any errors or omissions are corrected prior to issue to clients
Liaising with insurers and clients to obtain information and updates, inputting accurately to the system
Managing and collecting outstanding client payments
Training:
Monthly attendance at New College Swindon for a taught session. At least 6 hours off-the-job training (e.g. shadowing colleagues or time away from the day to day job to complete College assignments) must be given to the apprentice.
Level 2 Customer Service Practitioner apprenticeship standard.
Training Outcome:
A full-time Customer Service Advisor role may be offered to the right candidate on successful completion of the apprenticeship.
Employer Description:An apprenticeship opportunity with a Commercial Insurance Broker providing independent insurance advice and high-quality cover. Based in Swindon, Mr Syd Jackson and his team are able to help with business, property and a range of motor insurance.Working Hours :35 hours per week
Monday to Friday 9am to 5pm with 1 hour for lunch each daySkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative....Read more...
