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Event Assistant Apprentice
Provide administrative support for events run by the Events team under the direction of the Exhibition and Event Development Manager Provide administration for the exhibitors at the International Congress Send event communications, reminders and confirmations Monitor email inboxes, responding to queries and updating records Process delegate and speaker registrations, payments and refunds using College database Produce and deliver promotional emails and other marketing materials Use college social media accounts to promote and publicise events Prepare event materials including badges, delegate packs, course materials and lists, as instructed by the Exhibition and Event Development Manager Attend in-person events to provide onsite support to delegates, speakers, organisers and committee members Prepare reports from databases Provide administrative support to committees and clinical organisers in relation to the event Create and update event webpages Technically produce online events, controlling camera and microphones and the running of the online event Assist in conducting technical tests with speakers prior to events to check connection and run through how events will work on the day Provide technical assistance to all attendees to enable them to access online and hybrid events Assist with the production and delivery of promotional emails, social media and other marketing materials, including the Events e-Newsletter Maintain office procedures on a day-to-day basis, for example, stationery, post and filing and re-order office consumables where necessary Undertake other administrative tasks as directed by the Head of Events or the Exhibition and Event Development Manager Training: Event Assistant Level 3 Apprenticeship Standard Training Outcome: If the Apprenticeship is successful there are excellent progression and development opportunities Employer Description:We are the professional medical body responsible for supporting psychiatrists throughout their careers from training through to retirement, and in setting and raising standards of psychiatry in the United Kingdom. We work to secure the best outcomes for people with mental illness, learning difficulties and developmental disorders by promoting excellent mental health services, training outstanding psychiatrists, promoting quality and research, setting standards and being the voice of psychiatry. The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. We will provide appropriate reasonable adjustments for candidates who may have a disability. We only recruit the best and in return for your commitment the College offers an attractive salary and benefits. We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance. STAFF BENEFITS We offer a range of excellent staff benefits including: • up to 25 days of annual leave, depending on length of service (exclusive of public and bank holidays) • up to six College closures days (during May, August and December) • generous flexi-time and time off in lieu (TOIL) schemes • enhanced maternity leave (eight weeks at full pay, 18 weeks at half pay, 13 weeks lower rate SMP, 13 weeks unpaid leave) • enhanced paternity leave (two weeks at full pay, rather than at statutory level) • interest-free season ticket loan • subsidised café at our London Head Office • health and wellbeing package (including up to £160 for complementary therapies) • money towards annual eye tests • 24/7 health and stress-related helplines • management support helplines • Group Income Protection Scheme • generous pension and life assurance schemesWorking Hours :Monday - Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Work under pressure,Flexible working style ....Read more...
AAT Finance Assistant Apprenticeship
The main purpose of this role is to assist with the seamless operation of our accounting and financial procedures. The role will be predominantly focused on the sales ledger, which will include the raising of sales invoices, dealing with customer queries and assisting with credit control. And no role would be complete without the need to deal with those ad-hoc tasks that arise throughout the week. Responsibilities: Raising and coding large volumes of sales invoices and credit notes (Sage 200) Price checking bookings against purchase orders Daily posting of sales invoices and credit note transactions to the accounts systems (Microsoft Business Central) Assisting with credit control tasks, allocating payments and customer account queries Raising purchase orders and liaising with suppliers Assisting with accounts payable queries Monitoring and actioning of incoming emails and call queries Processing Annual Support contracts and issuing certificates to students Supporting with ad-hoc projects and tasks Training:Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation Level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques and master a number of accounting disciplines, including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level, you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level. The area you will cover include: Advanced Bookkeeping Final Accounts Preparation Management Accounting: Costing Indirect Tax Advanced Synoptic Assessment The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment. The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:This apprenticeship is a valuable stepping stone into a long-term career in finance.A permanent role may be available upon successful completion, with potential progression into areas such as Accounts Payable, Credit Control, or Accounts Clerk roles. As part of a PLC, we have a broad and dynamic finance team, offering opportunities for cross-skilling and exposure to different functions across the wider business.Employer Description:Phoenix HSC UK Ltd, now proudly part of Wilmington plc, is entering an exciting phase of growth and transformation. This acquisition has opened the door to significant opportunities across the Finance team and beyond. As part of a rapidly expanding business within a larger PLC, our team members gain valuable exposure to different areas of the group, work alongside key stakeholders, and develop a broader understanding of the corporate landscape.Working Hours :37.5 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Richmond Skoda Southampton Customer Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn. Teamwork. Strong communication. Customer service. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience ....Read more...
Group 1 Audi Macclesfield Customer Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Patience ....Read more...
Skills and Capability Apprentice
Purpose of PostTo support the development of the skills and capability offer within Portfolio Management, in line with the City of London Corporation’s strategic priorities.To assist the Skills and Capability Officer in the roll-out and embedding of the Project Management Academy within the City of London Corporation, and associated career development opportunities relating to project and portfolio management.To provide administrative support to the Skills and Capability Officer and the Assistant Director for Portfolio Management, as necessary and appropriate.Main Duties & Responsibilities1. Administrative Support: Assist in scheduling and organising training sessions, workshops, and meetings, including booking of training spaces. Maintain records of training activities, attendance, and feedback Prepare and distribute training materials and resources, as necessary. 2. Communication and Coordination: Act as a point of contact for training participants, answering queries and providing information. Work with trainers, facilitators, and external suppliers to ensure smooth delivery of training programs. Help in relaying updates and information related to further learning and development opportunities related to project management. 3. Data Management and Reporting: Collect and analyse data on training effectiveness and participant feedback. Assist in preparing reports and presentations on progress against training outcomes. Maintain and update databases related to training activities and participant information. 4. Support in Development and Implementation: Help in the maintenance of training materials, tools, and templates. Assist in the implementation of new training initiatives and programs. Support the customisation of training content to meet the specific needs of different teams and projects, as appropriate.5. Learning and Development: Stay up to date on best practices and trends in the project management and learning and development spaces. Seek opportunities for personal and professional development within the apprenticeship. Additional Responsibilities• Technical Support: Provide technical assistance as necessary, ensuring smooth operation of online/hybrid training.Troubleshoot any technical issues that arise during hybrid/online training events. Project Assistance: Support the Skills and Capability Officer in various delivery-related tasks appropriate to the grade. Assist in the regular review of documentation of project training processes and guidance documentation. CoLC Policies and Procedures: Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.• Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. To undertake any duties that may reasonably be requested appropriate to the grade Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Logical,Team working,Non judgemental ....Read more...
Apprentice Teaching Assistant at Eaton Valley Primary School
As a member of the school's learning support team, your main jobs and duties will consist of: Support to pupils: Support all pupils in their learning. 1:1 support to pupils with complex and profound multiple learning difficulties. To facilitate the pupil’s development and skills in the use of resources including IT. To maintain pupils’ interests and motivation. Assisting pupils with dress/changing for activities/ personal hygiene. To support individual/group work across the curriculum to raise levels of achievement. Care and welfare of pupils to include toileting and feeding as required. Escorting pupils around school premises. Support to School Communicate with those with parental responsibility during the working day, as part of the normal consultative and educational process. Work with all school stakeholders to ensure effective communication. To maintain school policies and procedures. Preparation of rooms, equipment and displays. Maintain school routine. To promote high standards of behaviour throughout school in accordance with the Behaviour Policy. Support the ethos of school. Maintenance of safe environment. Support to Teachers: Contact with parents as part of normal consultative and educational process, e.g. progress evenings. To deliver pre-planned programmes of work. Planning and organisation of activities for children and support to teachers in the completion of assessment and other pupil records. Undertaking duties on a rota basis during mid-morning and mid-afternoon breaks. To assist the teacher with supervision of pupils on school trips/visits. Keeping materials and equipment in tidy/safe manner. Liaison with teachers and other staff to obtain, exchange and record information on pupils in accordance with school policy. Support the supervision of individuals/groups of pupils. Support with Curriculum To assist in the teaching of the curriculum. Support to teachers in the assessment and monitoring of pupils, in accordance with school policy. To support individual/ group work across the curriculum to raise levels of achievement and to respond appropriately to pupils. Participation in working groups on curriculum matters. Involvement in planning meetings. Attendance at staff meetings and appropriate training sessions as required. Development and preparation of curriculum materials. It is your responsibility to carry out your duties in line with the School's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment. You should act as an exemplar on these issues and should identify and monitor training for yourself and any employees for whom you are responsible, in line with this policy, the Equality Standard and obligations under the Race Relations (Amendment) Act 2000. The post holder must always carry out his/her responsibilities with due regard to the school's policy, organisation and arrangements for Health and Safety at Work.Training:As well as working towards a Level 3 Teaching Assistant apprenticeship standard, you will learn job-specific skills from experienced colleagues. Sandwell apprentices also participate in our bespoke 'Skills Academy' for apprentices. In addition to a workplace mentor you will receive support throughout your apprenticeship by a dedicated mentor from the Council's Apprenticeships team.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training. You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for. Our 'Next Steps' workshop will help you to identify the skills that you have gained throughout your apprenticeship in order to update your CV and apply for any opportunities.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :33.5 hours per week - Monday to Friday. Exact times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Non judgemental,Patience,Motivational,Professional,Mature,Flexible,Willing to learn,Outgoing ....Read more...
Level 2 Housing & Property Management Assistant Apprenticeship at Roupell Park RMO Ltd
To provide and deliver efficient, effective, customer-oriented housing maintenance services To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service Act as the first point of contact for tenants reporting repairs and maintenance issues Log repair requests in the housing management system accurately Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times Monitor outstanding repairs, keeping residents informed of progress and resolution times Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs Provide reception duties for the main office, greeting tenants and visitors in a professional manner Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services Respond to tenant complaints in a timely and professional manner. Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised Work with external services to support vulnerable tenants, following safeguarding policies and procedures Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background Support RPRMO in delivering services that are accessible and meet the diverse needs of the community Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed Help organise community events and activities aimed at enhancing tenant engagement and satisfaction Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service Understanding of GDPR legislation and a commitment to confidentiality To carry out any other duties reasonably requested by the Estate Director Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident ....Read more...
Customer Service Officer Apprenticeship at Roupell Park RMO Ltd
To provide and deliver efficient, effective, customer-oriented housing maintenance services To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Housing team Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service Act as the first point of contact for tenants reporting repairs and maintenance issues Log repair requests in the housing management system accurately Liaise with the DLO and external contractors to schedule repairs, ensuring prompt response times Monitor outstanding repairs, keeping residents informed of progress and resolution times Ensure that repairs are completed in line with KPIs, especially those related to emergency and urgent repairs Provide reception duties for the main office, greeting tenants and visitors in a professional manner Answer phone calls and respond to email queries from residents, dealing with complaints, repairs, or other enquiries efficiently Log all resident interactions, ensuring accurate record-keeping to inform future actions and responses Support efforts to measure and improve tenant satisfaction, including conducting surveys and gathering feedback on repairs and other housing services Respond to tenant complaints in a timely and professional manner. Assist in monitoring tenant rent and service charge accounts, making contact with tenants who are behind on payments Provide advice and support to tenants facing financial difficulties, working with the Housing Officer to offer payment plans or support in accessing financial assistance Maintain accurate records of rent arrears and contribute to reducing arrears in line with RPRMO targets Provide administrative support in tenancy sustainment activities, including referrals to support services, organising tenancy reviews, and tracking outcomes Assist tenants with any queries related to their tenancy agreements and services available to help them stay in their homes Log and assist in managing ASB complaints, ensuring they are escalated appropriately to the Housing Officer or external agencies Provide updates to tenants on the progress of their ASB complaints, maintaining confidentiality and professionalism Identify and report safeguarding concerns to the Housing Officer or appropriate safeguarding authority, ensuring tenant welfare is prioritised Work with external services to support vulnerable tenants, following safeguarding policies and procedures Promote equality and diversity in all aspects of service delivery and resident interactions, ensuring all tenants are treated fairly and respectfully regardless of their background Support RPRMO in delivering services that are accessible and meet the diverse needs of the community Work towards achieving specific KPIs for repairs completion, tenant satisfaction, rent collection, and ASB case resolution Provide regular updates to the Estate Director on progress towards KPIs and suggest improvements where needed Help organise community events and activities aimed at enhancing tenant engagement and satisfaction Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service Understanding of GDPR legislation and a commitment to confidentiality To carry out any other duties reasonably requested by the Estate Director Training:The successful candidate will obtain a Level 2 Housing & Property Management Assistant Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday 8:30am - 3:30pm, Tuesday 9am - 4pm, Wednesday to Friday 8:30am - 3:30pm with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Nice personality,Resilient,Confident ....Read more...
Brand Ambassador, PNE Prize Home Lottery
Seasonal; Part-timeWage & Pay Grade: $20.62/hour (PG35); plus 10% in lieu of benefits and vacationDate Posted: March 3rd, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for talented individuals to join our PNE Gaming Team and play a key role in promoting and marketing the lottery and the Fair at the PNE. The PNE Prize Home Lottery is the oldest charity lottery in BC. The PNE Prize Home Lottery Brand Ambassador visits shopping centers and community events throughout Metro Vancouver to relay key messages about the PNE Prize Home Lottery, giving guests the opportunity to review the prize package, ask questions and purchase tickets on location.Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this year?In your role as a PNE Prize Home Lottery Brand Ambassador, your primary accountabilities will be to: Sell Prize Home Lottery tickets by inputting customer information onto a Tablet linked to our POS system; provide information on the Prize Home Lottery at off-site locations such as Malls, centres, and outdoor community events, as well as on the PNE SiteWork with the Assistant Manager, Gaming and other staff on all matters pertaining to the sale of tickets by vendors and to accurately account for sale of ticketsOversee PH Lottery display, ensuring display is kept organized and assets such as tablets and debit terminals are kept securedEnsure orders placed and payment taken match for end of shift reconciliationPerform other related duties as assigned What else? Successful completion of Grade 12Must be at least 19 years of age by May 19, 2025Must have a vehicle to transfer the lottery display to and from the mall or community eventsMinimum of 1-2 years of customer service experiencePrevious cash handling and balancing experiencePrevious experience with promotions, sales or as a Sales Representative is an assetAble to commute to various locations and the P.N.E. siteProficiency in a second language is an assetAble to work independently, staying at an assigned mall/shopping centre boothProvide exceptional and friendly guest serviceAble to work with little supervisionMust be self-motivated and have an outgoing attitude that will encourage guests to purchase lottery ticketsEnsure that P.N.E. dress code is adhered to at all timesAvailable on a part-time basis, including days, evenings and weekends (25hrs+/week) until September 1st, 2025Candidates must undergo a Criminal Record Check. Who are you? PassionateOut-goingSkillful communicatorProactiveReliableMethodical Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Playland Catering BBQ Supervisor
Part-Time; SeasonalWage & Paygrade: $20.50/hr (PG73) + 10% in lieu of benefits and vacationDate Posted: February 11, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a talented individual to join our PNE Food & Beverage Catering Team, who will work under the direction of the Food & Beverage Catering Managers and Assistant Managers. They will assist with the staffing and operation of Playland corporate events and other functions taking place on site. The PNE fosters a challenging, dynamic, and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together several exciting and impactful events that will leave lasting memories for our guests!Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Playland Catering Supervisor, your primary accountabilities will be to: Supervise and direct the activities of up to 12 event staff, including organizing and assigning tasks, managing time sheets, and providing guidance.Address and resolve any issues that arise with Playland BBQ guests to ensure a positive experience.Maintain a high standard of guest satisfaction through exceptional service and attention to detail.Coordinate employee break schedules to ensure smooth operations during shifts.Monitor inventory levels in designated areas and manage inventory count sheets for accuracy.Ensure compliance with local health and safety guidelines and regulations.Control food waste and minimize loss to maintain cost-efficiency.Lead by example, educating staff on maintaining clean and sanitary workstations at all times.Oversee the preparation of food and ingredients for Playland BBQs to ensure quality and consistency.Supervise the maintenance of all coolers and freezers, ensuring proper labeling, dating, and rotation of products.Step in to perform tasks or fill in for staff when coverage is required.Ensure adherence to the PNE Uniform and Appearance policy at all times.Perform other related duties as required What else? Good knowledge of food and beverage operations, food hygiene and quality standards.Experience working in the food and beverage industry at a supervisory level.Working knowledge of the PNE operations, programs and leadership skills.Good interpersonal skills and the ability to work in a team environment.Excellent customer service.Ability to function independently under pressure while meeting multiple service demands.FOODSAFE Level 1 certificate, or willingness to obtainMust be able to work various rotating shifts – days, evenings, weekends, and holidays.Post-Secondary education related to this position is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Skillful communicatorGuest-focusedA team leaderProactiveCommittedDetail-oriented Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...