Act as the first point of contact for visitors, parents and pupils – both in person and on the telephone, in a courteous, professional, calm and friendly manner – ensure all visitors are escorted to their destination and correctly following the safeguarding system for signing in procedures
To use clerical time efficiently and to ensure smooth running of the office, maintaining up to date computer-based and manual filing systems
To operate relevant IT systems such as Word and Excel, use email, ParentPay, Class Dojo, SIMS and use the internet as appropriate
To provide general clerical/administrative support, including photocopying, other reprographics, completing standard forms, responding to routine correspondence and laminating
Arrange school photographs, deal with administrative aspects relating to ordering and distribution
Be responsible for the ordering of school uniform if requested by the parent
To maintain the school diary by arranging appointments
To distribute both internal and external mail – ensure staff receive messages promptly and accurately
Educational visits – to assist with the booking of trips
ParentPay, book buses, order free school meal packed lunches
Carry out clerical work in connection with school meals service to include the weekly school meal return and other events
To assist in the issue of stationery and maintain stationery cupboard
Morning phone calls to parents to check absence and lateness. Monitor registers on SIMs, complete attendance daily ensuring all marks are recorded correctly
To assist the Headteacher and teaching staff in the coordination of meetings for parents (ensure letters are sent out) and training courses – book courses, give information to staff, put date in diary
To assist in the administration of first aid when necessary; to undertake initial and refresher training.
To be aware of and comply with all policies and procedures
Maintain high standards when managing confidential information, complying with the school’s data protection procedures and legal requirements at all times
Contribute to safeguarding the welfare of children in school at all times
To attend relevant staff meetings and in-service training
Assist with organisation of events, communication and administration relating to admission of new pupils/cohortsLiaise with after school club staff
Ensure that electronic and paper-based pupil records are kept updated and filed away as requested
Support the organisation of school events through effective communication, carrying out administrative duties, providing organisational support and arranging tickets where required
Maintain tidiness of the school office space
To prepare orders, return unwanted items – keeping office and corridors tidy at all times
Ensure files and paper work are achieved as requested and archive cupboard is kept tidy
Regularly review own practice, set personal targets and take responsibility for your own personal development
Model high professional standards and be a responsible and effective member of staff
Be aware of and tolerate difference, ensure equal opportunities for all
The post holder may undertake any other duties that are commensurate with the post
Training:Training will take place at Cockfield Primary School five days a week at the workplace with regular visits from a tutor. Training Outcome:To be discussed at interview.Employer Description:Welcome to Cockfield Primary School, where every child’s journey matters.
We are a small welcoming and inclusive Primary and Nursery School, located in the heart of Cockfield Village. Our school motto is “Care, believe, achieve together” and out ethos of care and ambition runs through everything we do/
Nestled in the heart of our rural community, we are dedicated to fostering a nurturing and inclusive environment that encourages curiosity, creativity and a love of learning. Our committed staff team aim to inspire and support each student, and their families, to ensure that they achieve their full potential academically, socially and emotionally.Working Hours :Mon-Fri, 9:00am-3:30pm with 30 minutes lunch. Role is term time only.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand their Manchester Office and are looking for a Legal Admin Assistant to assist the team.
The successful candidate will work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team.
Key Duties & Responsibilities
Provide general administrative and clerical support within the Legal Customer Service Team
Proactively manage diaries and diarise actions
Maintain pro-active communication with clients and external agencies relating to claims
Observe and maintain firm confidentiality in relation to all correspondence and communications
Take responsibility for personal development and growth
Prioritise tasks whilst managing a full workload
Liaise and build relationships as appropriate with clients and their support staff
Prepare correspondence and documents from digital dictation
Manage the case management system
Prepare document bundles
Set up new clients on the finance system
Assist with the booking of travel arrangements
Liaise with Counsel and other legal representatives
Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
Assist with incoming billing, cash collection and accounts queries
Minute internal meetings
Experience & Knowledge
Previous experience in an administration or call centre role
A focused client service approach is essential, interacting with clients in a professional manner at all times.
Excellent literacy and numeracy skills
Excellent communication skills both verbal and written
Excellent organisation and time management skills
Excellent attention to detail
Ability to cope under pressure
Ability to work to deadlines
Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- 2 x Volunteering days to support charitable initiatives
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Role: Residential Conveyancing Assistant
Location: Christchurch
Salary: £25,000 + Negotiable DOE
Holt Recruitment are working with a legal firm in Christchurch to recruit a Residential Conveyancing Assistant to support one of the partners in the residential conveyancing team on a full-time, permanent and on-site only basis.
A Residential Conveyancing Assistant supports the Residential Property team by handling administrative, clerical, and basic legal tasks to ensure smooth and timely case progression. Working under the supervision of a solicitor or partner, their responsibilities include:
- Administrative Support: Managing client files, drafting correspondence, recording time, maintaining records, scheduling appointments, and performing secretarial duties.
- Client Communication: Handling client interactions, providing updates, responding to queries, and liaising with third parties such as estate agents and banks.
- Legal Assistance: Assisting with tasks like taking instructions, drafting basic legal letters, and managing low-complexity files.
- Professional Development: Engaging in training and maintaining compliance with firm policies.
What do you need as a Residential Conveyancing Assistant?
- Is IT literate and confident in learning new processes
- Is consistently friendly and approachable
- Previous legal secretarial/PA background in Residential Conveyancing.
- Digital Dictation experience
- Case Management experience
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Residential Conveyancing Assistant role in Christchurch.
Job ID Number: 81758
Division: Commercial Division
Job Role: Residential Conveyancing Assistant
Location: Christchurch....Read more...
RDS Precision Engineering are seeking a highly organised and motivated Administrative Assistant to join their friendly and professional team.
The ideal candidate will provide essential support to ensure the smooth operation of the their Washington office. The role will involve handling processes in financial and administrative functions, such as billing, invoicing, financial tasks, and providing general administrative assistance to the team.
Duties will include:
Perform general office duties including filing, data entry, and clerical tasks
Manage phone calls with professionalism, demonstrating excellent telephone manner
Dealing with email correspondence
The role will involve invoicing customers, processing supplier invoices and bank reconciliations
Gaining knowledge of billing processes and invoicing, and understanding of Finance Principles
Use of Microsoft Office Suite to include Excel and Word
Training:
Level 3 Business Administration Apprenticeship, including monthly day release at Access Training, Team Valley
Training Outcome:
The successful applicant would have good long-term prospects with the opportunity to progress after the apprenticeship
Employer Description:N/AWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 2.00pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
Accurate computer data entry / data allocation; processing and recording information in accordance with practice procedures.
Providing clerical assistance to practice staff as required, including word / data processing, filing photo copying and scanning.
Maintaining a high level of confidence when dealing with patient information and data in line with the practices confidentiality policies.
Reception duties.
Other duties to be introduced depending on capability.
Training:Training will be delivered by the Heart of Yorkshire Education Group in the workplace. Training Outcome:Opportunity to become a permanent member of staff.Employer Description:North Leeds Medical Practice is one of the leading GP practices in Leeds located across 2 sites covering LS17 & LS9. With over 21000 patients we have a large team including 5 Partner GP's, 1 Partner Advanced Nurse Practitioner, 7 Salaried GP's,5 nurses, 4 Health Care Assistants & a large non clinical team including our team of Receptionists, a Practice Manager, Operations Manager, Finance & HR support.Working Hours :37.5 hours covering our core hours set out below:
Monday :08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00Skills: Communication skills,IT skills,Administrative skills....Read more...
Provide general administrative support, including data entry and clerical tasks
Utilise Microsoft 365 for document creation and communication
Assist with bookkeeping tasks using Xero to maintain accurate financial records, training will be given
Demonstrate excellent phone etiquette while handling incoming calls and enquiries
Organise digital and paper filing systems in order to maintain an efficient office environment
Collaborate with team members on various projects and tasks as required
Support the management team in day-to-day operations and special projects
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:Southern Land Services is a Grounds Maintenance company with specialist Arboriculture and Landscaping departments. We are currently expanding to include trade plant sales. We hold long term contracts with major national housing associations. We are also preferred suppliers to various managing agents and developers maintaining housing stock and estates around the South East. We also supply bespoke grounds maintenance packages to over 50 schools, colleges and universities.Working Hours :Monday to Friday
8.30am to 4.30pmSkills: Communication skills,Administrative skills,Team working,Personable and outgoing,Basic computer literacy,Focus on data entry,Strong organisational skills,Manage multiple tasks,Ability to work independently,Excellent phone etiquette....Read more...
Key Responsibilities:
Greet and welcome guests as soon as they arrive at the office, directing them appropriately, copying any documentation required and making them drinks
Answer, screen, and forward incoming phone calls, ensuring proper redirection
Arranging client meetings
Update calendars and schedule meetings.
Administrative support to the organisation
Taking payments
Tasks in relation to the onboarding of clients
Ensure interview rooms are tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort, and distribute daily mail/deliveries
Update calendars and schedule meetings
Maintain accurate client records and update information as needed
Other clerical duties where required such as filing, photocopying and scanning
Training:
Customer Service Level 2 Apprenticeship
Training Outcome:Apprenticeship and the opportunity to progress within the firm.Employer Description:We are known as Legal Service Specialists in Divorce & Family Law Services throughout Doncaster and Melton Mowbray. We are recognised for our commitment and strength in the way we represent our clients whilst delivering an exceptionally high standard of care.Working Hours :Monday to Friday, 09.00 - 17.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Customer care skills....Read more...
Purpose of the job:
Provide clinical support to dentists, hygienists and patients under supervision, assist with reception or any clerical duties as required and perform such other tasks as reasonably requested by the practice owner David and Rashmi Hickey
Employment duties:
Assist dentist, hygienist or therapist by providing dental chair side support duties relevant to stage of competence under supervision of a named GDC registrant in accordance with the GDC guidance for trainee dental nurses
Keep a log of your structured induction and on-going compliance Training Record
Work towards a nationally recognised qualification leading to the registration with the GDC
Follow all practice policies and procedures
Establish, promote and maintain productive working relationships with all of the dental team
Liaise with the practice manager on all matters concerning administration, pay and conditions
Assist with reception duties and perform other clerical duties if required
Take reasonable care for your own health and safety and that of others who may be affected by your work
Key tasks to be carried out under supervision:
Develop and demonstrate competence in:
The chair side support procedures
The manipulation and application of dental materials across a range of dental treatment procedures
Knowledge and application of a wide range of dental instruments and equipment relevant for dental procedures
Decontamination and preparation of treatment rooms for a range of dental procedures
Decontamination of dental devices using appropriate practice decontamination equipment after receiving the necessary vaccinations
Decontamination equipment maintenance in accordance with the manufacturers instructions
Waste segregation and disposal in accordance with the practice policies and procedures
Use of the practice computer and X-ray systems
Completion of laboratory request forms and keeping records of all items sent, received and fitted
Checking that all necessary laboratory work is returned and ready for each session
Perform reception duties:
Answer telephone, receive mail, email
Meet and greet patients and/or carers
Manage the appointment book, send appointments by mail/email
Maintain recall systems
File patient clinical records and correspondence securely and ensure they are kept up-to-date
Maintain and promote patient confidentiality in relation to patient medical history, details of treatment, financial transactions or any conversation overheard
Process patient payments
Attend agreed competence and development training
Training:
Level 3 Diploma in Dental Nursing
Functional Skills Level 2 maths and English can be obtained on the course if you dont already hold these qualifications
Safeguarding
First Aid
Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in dental nursing whilst gaining valuable experience in a dental practice
Upon completion of the level 3 qualification, you will be an experienced and qualified dental nurse, and as such, you can continue building up skills that will always be in-demand. You could progress to acquire specialist qualifications in areas such as sedation, dental radiography, and oral health education
You may take on more responsibilities as a trainer for other dental nurses or move into a management role within your dental practice. You might decide to apply for a course to qualify as a dental hygienist or therapist
Employer Description:The practice is owned by husband and wife team, David and Rashmi Hickey. Rashmi and David believe in treating everyone that walks through the doors as if they were members of their own family. They pride themselves on delivering high quality dentistry with a personal and caring approach.Working Hours :Monday, 7:45am - 5.30pm,
Tuesday, 1.00pm - 7.30pm,
Wednesday, 8.45am - 5.30pm,
Thursday, 8.45am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
This is not a comprehensive list of all tasks which may be required of the postholder. It is illustrative of the general nature and level of responsibility of the work to be undertaken, commensurate with the grade.
Undertake general administrative and clerical duties including:
Text processing
Routine data input
E-mails
Reception
Telephone duties
Arranging meetings
Assisting and receiving visitors to the reception
Maintaining booking system for rooms
Maintaining appropriate stock levels of office consumables
Ordering supplies via the on-line ordering systems
Archiving
Training:
Customer service standard level 2, including Functional Skills in English and maths if required
Training centre will be located at CDC , Cricket Inn Road, Sheffield , S2 1TR
Training will be one day a week
Training Outcome:
Opportunity to move into full time position upon completion of apprenticeship
Employer Description:With over 25 years of experience, FoneFunShop is a leading global supplier of smartphone products and services. We provide the latest tech, accessories, parts, unlocking, repair equipment, and services, along with training for popular phone brands. Partnered with top mobile forensic tool providers, we offer solutions for data recovery and pen testing, including advanced reading equipment and Faraday bags for data protection.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.30pm (30 min lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role will involve supporting the service to administer council tax for two local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears/debts. It is a fast-paced environment with a high customer demand.
Duties will include, but not be limited to:
Completing Revenues & Benefits system reconciliations
Reviewing & approving bills and benefit notifications being issued for print
Considering and responding to customer enquiries
Scrutinising and improving internal procedures
Undertaking reviews of council tax discounts and exemptions
Supporting the Council Tax Administration Team with clerical duties
Training:
Business Administrator Level 3 Standard qualification
The qualification will be achieved within the workplace over the duration of the programme
Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills....Read more...
Answer and direct phone calls in a professional and courteous manner
Follow the full life cycle of the customer initial enquiry, through to billing, raising purchase orders and invoicing
Planning, allocating and arranging stock
Tracking job progress with engineers, processing and collating job sheets, delivery notes and time sheets
Ensure customer documentation is completed as per certificate requirements
Arrange invoice and payment for suppliers
Monitor and track calendars to ensure efficient resource planning
Make travel arrangements for engineers
Liaise with customer and update regularly with progress and outcomes
Utilise systems to maximise efficiency and communication
Perform data entry tasks accurately and efficiently
Perform general clerical duties such as photocopying, scanning, and filing
Training:Level 3 Business Administrator Apprenticeship Standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:At Star International, we specialise in delivering safe, reliable, and cost-effective safety solutions to the marine and offshore sectors. Alongside an extensive range of marine and offshore products, we deliver on-site inspection and servicing packages designed to support the changing needs of shipping schedules, including fire safety, marine evacuation systems and refrigeration. Star has grown exponentially since we began in 2005, establishing a global presence. This ambition, plus more than 100 years of combined marine experience, allows us to offer bespoke solutions that combine innovation and expertise.Working Hours :Monday - Friday, 8.00am - 4.30pm.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
With RNN Group support, this apprenticeship will give you expert training alongside Becton School (Nexus Multi Academy Trust) to develop you into a professional school receptionist.
This role will specifically develop your administration skills alongside increasing your knowledge of the education sector and supportive techniques.
This apprenticeship will support you to be able to:
Undertake reception duties, answering general telephone calls and face-to-face enquiries
Liaising with parents/staff
Assist in arrangements for school trips & events
Provide general clerical support
Maintain manual and computerised records
Undertake typing and word-processing and other IT-based tasks
Take notes at meetings
Sort and distribute mail
Provide general advice and guidance to staff, pupils and others
Undertake general financial administration
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills Maths Level 2 (If required)
Functional Skills English Level 2 (If required)
Monthly online sessions and termly face-to-face taught sessions
Training Outcome:
Full-time employment and progression to higher education
Employer Description:Nexus Multi Academy Trust is an all age special school for children and young people with special educational needs. They are passionate about providing the best quality of education and care for pupils and put the students first before anything else. As a school which is now growing in size, they are looking for fresh & new talented people with a passion for education and the determination to begin a career in this rewarding environment.Working Hours :Monday – Friday – 8.30am – 4.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience,An interest in pupil support,A friendly attitude,Smart apperance....Read more...
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Filing and retrieving paperwork
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Training:This is a work based apprenticeship with the support of a Wiltshire College and University centre assessor. Training Outcome:Upon successful completion of the apprenticeship programme, there may be the option to progress into a full-time team member in the admin/reception team.Employer Description:We are a forward-thinking and thriving training practice rated as outstanding by CQC. We believe in clinical excellence, working in a supportive, engaging environment which focuses on patient centred care. We currently have a patient population of around 13,000 patients; this has increased by around 25% in the last six years and further growth is expected with new developments in the area. Our main surgery is based in Combe Down and we run a branch surgery at Odd Down.Working Hours :Hours to range between 8.00am – 18.00pm - Monday to Friday
30 minutes unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.
Contributing a vital service to support GBS in meeting its targets for recruitment across all programmes.
To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
Ensure accurate input of applicant related data and correction of applicant exception reports using the student management information system; in preparation of statistical returns.
Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with all internal and external queries concerning the progress and status of an application.
Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, criminal convictions, multiple application identification, immigration checks).
Monitor the responses of applicants to decisions and update the information on the institutions student record system.
Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner.
Provide overall clerical support to the whole admissions department. Assist the Business Development Team with Open days when required.
Training:The successful candidate will complete a Customer Service Level 3 Apprenticeship Standard.Training Outcome:Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday (times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
To provide administrative support to the trading office, including organising logistics, database management and all aspects of administrative duties
General clerical duties include:
Contacting hauliers by email to obtain competitive haulage prices
Organising collection and delivery of goods
Inputting data into the companies cloud based databases
Writing job task manuals
Auditing stock levels electronically
Generating monthly legislative reports
Maintaining filing systems
Scanning documents
Handle requests for information and data
Resolve administrative problems and enquiries
Manage and prepare emails
Update company website and advertising
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
IT
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:
Possibility of a full-time position upon the completion of the apprenticeship
Employer Description:Sourcing plastics from supplier sites located throughout the UK and Ireland, Nevis Resources arrange forward transport of the purchased plastics to the company's UK and European processing partners.
As a business passionate about recycling Nevis operate with full transparency and traceability.
With a wealth of experience and knowledge in the waste management and recycling industry we aim to serve as your professional, competent and reliable partner.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Using your own judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed
Processing and distributing incoming and outgoing mail hardcopy and electronic
Maintain telephone performance standards
Enter requests for home visits onto the computer for referral to the Duty Doctor, ensuring careful recording of all relevant details
Process repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually
Action administrative responsibilities accurately and in a timely manner
Inform patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for all payments
Computer data entry / data allocation and collation; processing and recording information in accordance with practice procedures
Providing clerical assistance to the practice as required including word/data processing, filing, photocopying and scanning
Keep the waiting room and reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There may be an opportunity for a full-time position after successfully completing this apprenticeship
Employer Description:GP Surgery
Team consists of
Lead GP
Salaried GPs
Practice Nurse
HCA
GPA
Pharmacists
Team of reception/admin team
We are a training practice therefore we train GP Registrars and also have medical students on a rotation basis.Working Hours :Morning shift will start at 07:45 and Saturday working will be 12:45 - 17:15.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Duties and responsibilities will include:
Greeting patients
Chair side assistance to the dentist during restorative and surgical procedures
Record patient’s clinical notes in computer
Clean and prepare surgery between patients
Clean used instruments after patients
Additionally, you will be expected to act as receptionist when necessary, with routine clerical tasks: handling payments, booking appointments, answering phone
Attend Charles Clifford Dental Hospital within the duration of the apprenticeship to study:
Dental anatomy, Oral diseases, medical emergencies, dental radiography and sterilisation
You will learn about oral health promotion and preventative dentistry techniques
Some units will focus on patient care and management and you will cover legal and ethical issues
Training:
Apprentice Standard Dental Nurse (Level 3 Diploma in Dental Nursing)
On completion, the apprentice must register with the General Dental Council as a qualified Dental Nurse
Includes End Point Assessment
College attendance 1 day per week at Charles Clifford Dental Hospital 24 months, one-to-one training in the workplace and assessor visits every 6-8 weeks
Training Outcome:
Sustained employment with registration to the General Dental Council as a qualified Dental Nurse
Employer Description:LWT Dental Care is a long established Dental Practice, originally formed in the early 1950s by the then founding owner, Mr. Roy Taylor. Originally sited away from its' current location, the practice has always had a strong emphasis on providing quality dental treatment to all, predominantly within the NHS dental system.
The practice then moved to its' current location, with the current partnership has been in business since April 2013, when Andy Tootell and Richard Brogden formed a new partnership with Russell Taylor, after the retirement of the previous partner John Lucking.Working Hours :Monday - Friday, 8.45am - 5.30pm, with 60 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support mortgage advisers with administrative tasks
Liaise with clients, lenders, and solicitors to gather and process documentation
Input and maintain accurate client data on CRM systems
Track mortgage applications from submission to completion
Assist in preparing and reviewing mortgage and protection documents
Handle client queries via phone, email, and in person
Provide general office and clerical support to the wider team
Learn and apply industry knowledge as part of apprenticeship training
Training:Level 3 Financial Services Administrator apprenticeship standard.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:There is the potential to train & take further qualifications to progress to a Mortgage Adviser role.Employer Description:We are whole of market mortgage and protection advisers based in York. We offer advice to clients on their residential and Buy to Let mortgages. We also offer advice regarding life, critical illness insurance and income protection. We have been established since October 2020 and are an ambitious and growing firm.Working Hours :Flexible. Monday to Friday, 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies
Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way as required
Processing referral letters, forms, reports on daily basis, including liaising with patients if needed, etc.
Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, emailing, and scanning
Processing and distributing incoming (and outgoing) mail
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Manage, monitor, and action complex tasks on daily basis
Clearing and re-stock consulting rooms as required
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon the completion of the apprenticeship. Employer Description:Bishop’s Close Medical Practice is working alongside the North East and North Cumbria Integrated Care Board (NENC ICB) to share a message about stigma and addiction across the region. (see video below) Stigma Kills is an NHS Addictions Provider Alliance digital campaign that asks health and social care workers, and the public too, to ‘see the person, hear their story.'Working Hours :(Flexibility with working hours will be needed for certain circumstances between the hours of 8.00am and 8.00pm and Saturdays 9am - 5pm)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Your daily activities could include:
Follow practice policies and procedures
Establish, promote and maintain productive working relationships with all members of the dental team
Liaise with the practice manager on all matters concerning administration, pay and service conditions
Assist with reception and clerical duties as required
Take care of your own health and safety and that of others who may be affected by your own work
Responsible for infection control procedures, setting up and preparing the dental surgery at the start of the day, managing infection control between patients and closing at the end of the day, including cleaning and sterilising instruments and equipment
Set up and prepare the treatment room appropriately for each patient
Assist in taking radiographs (according to the level of training)
Maintain and decontaminate equipment in accordance with manufacturers’ instruction and your training
Provide chairside support to the dentist during treatment
Monitor, support and reassure patients
Assist in keeping full and accurate patient records
Monitor and maintain stocks within the practice
Maintain CPD and attend annual mandatory training
Comply with all legislation
Attend practice meetings as requested
Training:
Level 3 Dental Nurse, program delivery to be confirmed
Training Outcome:
Qualified Dental Nurse
With experience you could:
Move into a team leader, manager or dental practice manager position
Become a dental hygienist or dental therapist with further trainingBecome an orthodontic therapist to help dentists improve the look and position of patient's teeth
Employer Description:We are a dental practice with a well-established and friendly team and we would love you to join us. Our aim is to provide the highest standard of treatment in a caring and comfortable environment. With an emphasis on lifetime prevention, our dental practice offers a comprehensive dental treatment.Working Hours :Monday - Friday, shift hours and times to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Recruit4staff are proud to be presenting their client, a leading food-based manufacturer in their search for a Accounts Administrator to work in their modern facility in Bridgnorth.DUE TO THE LOCATION YOU MUST BE ABLE TO DRIVE/ HAVE RELIABLE TRANSPORT For the successful Accounts Administrator our client is offering:
This position is £30,000 pro rata working 20 hours per week.Temporary - Permanent opportunity for the right candidate!Part time hours and days you can choose to suit you between 8:00AM-5:00PM, Monday-Friday, could have the option for more working hours in future Quarterly bonus after 6 monthsYearly bonus - Once permanentAdditional Holidays accrued yearly from 28 days per annum to 33 - Once PermanentCompany Pension - Once PermanentInternal Growth Opportunities
The role: Accounts Administrator:
Perform general clerical duties such as data entry, filing, and document managementHandle phone calls and correspondence with professionalismMaintain accurate records and databasesSupport the team with administrative tasks as requiredLiaise with customers to provide weekly and monthly compliance paperwork3-way invoice matching of all invoicesCreation of all customer invoices, Pro forma’s and Credit NotesVerifying and Posting of Supplier InvoicesError checking invoices and raising queries
What our client is looking for in an Accounts Administrator:
Proven experience in an administrative or office support role- ESSENTIALExperience working with invoices and credit notes - ESSENTIAL Working within an accounts role- ESSENTIAL Strong organisational skills with keen attention to detailExcellent phone etiquette and communication skillsAbility to computerise tasks efficiently
Key or similar Job titles:Office Administrator, Accounts Assistant, Office Clerk, Accounts Administrator Commutable from:Bridgnorth, Shrewsbury Wolverhampton, Kidderminster, Dudley, Worcester, Telford, Ludlow, Church Stretton, Much Wenlock, Wolverley, StourbridgeFor further information about this and other positions please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business. ....Read more...
Duties will include but will not be limited to:
Review purchase requisitions and raise purchase orders for equipment and consumables, process invoices accurately, ensuring that bills are paid promptly and records are up to date. Utilise correct ledger codes that accurately reflect the school budget.
Develop and maintain administrative and clerical systems relating to financial records and service contracts to ensure the provision of effective administration services.
Complete all finance journals accurately including credit card expenditure.
Review school policies on The School Bus in-line with the Trust’s schedule and action in accordance.
Manage the schools electronic booking system and timetable for the Wraparound club with daily communication to the relevant staff.
Pursue income generation activities and grant funding applications, including the preparation and submission of bids and other income generating, ensuring opportunities are maximised to support school development.
Liaise with contractors/suppliers concerning the ordering of goods and supply of services to the school. Monitor the service provided to ensure the optimum use of resources and best value, ensuring 3 quotes are obtained where necessary. equipment is uploaded on the system on a regular basis and monthly audits are undertaken.
Provide admin/secretarial support to members of SLT as required, including the school newsletter and staff briefing notes.
To be responsible in liaison with the Principal and Vice Principal for regular update of Website to include update of School Calendar on Website and ensuring that it is fully compliant with statutory requirements and update the School Bus weekly, ensuring that school policies are compliant.
Training:This apprenticeship will be delivered in the workplace with no day release to Macclesfield College.Training Outcome:After completion of your apprenticeship, you will potentially have the opportunity to progress onto full time positions within the business.Employer Description:Underwood West Academy is a happy, nurturing school where children enjoy coming to school and taking part in the wide range of exciting and stimulating learning activities we offer.
Our text-based curriculum, centred around a love of reading, provides a broad and balanced learning experience for every child as they progress through school.
We see every child as an individual learner and pride ourselves on fully meeting their needs and allowing them to fulfil their potentials.Working Hours :8.00am - 3.30pm (Monday - Friday), 38 weeks per year.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Willing to learn,follows instructions....Read more...
Organisation:
To give advice and guidance as appropriate, making decisions regarding individual visitors/callers in terms of the advice and information provided, liaising with other staff within the school and assessing the level of urgency
Undertake reception duties such as answering routine telephone and face-to-face enquiries and signing in visitors
Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
Manage all lines of written and electronic communication with parents
Act in a supervisory role to support the reception function of the office
Administration:
Provide routine clerical support e.g. record and circulate messages to other members of staff, photocopying, filing, scanning, faxing, emailing, complete routine forms, sort and distribute mail, ensuring supplies of internal forms are kept well stocked
Maintain filing systems
Basic data inputting of computerised records/management information systems
Undertake typing, word-processing and other IT-based tasks
Responsibility for the management of bookings i.e. trips and transport
Responsibility for other pupil-focused schemes or initiatives in school i.e. dinner debts, school milk, uniform vouchers, schoolphotos
Finance:
Responsible for the processing of orders
Responsibility to comply with all financial guidance and legislation
Resources
Responsible for the safekeeping of office equipment and the secure storage of supplies
Operate office equipment e.g. photocopier, computer
Maintaining stock and supplies and prepare information to help in the processing of orders
Support senior members of staff in the collection and recording of school monies and other financial administration
Training:
Business Admin Level 3
Assessor will visit apprentice every 4-6 weeks or do online sessions
Training Outcome:Potential full-time employment.Employer Description:Westbourne is one of six schools in The Priestley Academy Trust.
Westbourne is a true community school in every sense of the word. Children and families enter the school to learn and in doing so they learn to achieve in all different ways. Hence our school’s motto ‘Enter to Learn, Learn to Achieve’. We are focussed on developing the whole child both academically and socially. We are all here to learn together.Working Hours :35 Hours Per Week
Term Time Only plus 1 Day
8 am - 4 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Front-of-house reception duties
General administration and clerical support
Managing communications including calls, emails, and post
Drafting documents and correspondence to a high standard
Supporting the senior leadership team with administrative tasks
Maintaining confidentiality and safeguarding at all times
Desired Skills & Personal Qualities:
Strong written and verbal communication skills
Good numeracy and literacy (ideally GCSE English and Maths or equivalent)
Highly organised with excellent attention to detail
Confident using Microsoft Office (Word, Excel, PowerPoint)
Ability to work independently and take initiative
Strong interpersonal skills and a positive, professional manner
Experience in customer service or administration (desirable)
Knowledge of school systems and safeguarding practices (beneficial but not essential)
Training:The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am till 3:30 pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Reliable....Read more...
Key Responsibilities Summary:
Manage administrative systems and provide general clerical support
Maintain accurate records and data for staff and compliance
Communicate professionally with staff, parents, and external contacts
Support student welfare and liaise with families as needed
Oversee office supplies and distribute stock efficiently
Organise and coordinate all aspects of school trips
Support occasional after-school events
Reception Duties Summary:
Serve as the first point of contact, handling calls, visitors, and communications professionally
Ensure all safeguarding procedures are followed for visitors
Manage mail, deliveries, and internal communication flow
Proactively resolve queries and support the leadership team
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme. This will typically include:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
n-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8am - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
