Day to day duties will include:
Posting cash and allocation
Invoicing
Working on the sales ledger
Sending letters and statements
Assisting with the credit control process
Providing general support to the finance team
We will give the apprentice an opportunity to gain skills and experience that are transferable and will set the apprentice on a steadfast career path in whatever they chose to do.Training:
An apprenticeship includes regular training. At least 20% of your working hours will be spent training or studying.
The successful candidate will complete a full ‘Level 2 Accounts or Finance Assistant Apprenticeship Standard’.
The training will be delivered by Birmingham Metropolitan College from Sutton Coldfield College on a day release basis.
Training Outcome:
Potential for further training / full time employment for the right candidate.
Employer Description:BMet is one of the largest training providers and further education colleges in the UK with over 15,000 learners across its sites in Birmingham which include James Watt College, Matthew Boulton College and Sutton Coldfield College. BMet provides a wide range of education and training opportunities for learners looking to advance their qualifications and career prospects as well as adults returning to learning to start a new career, secure promotion or start a new venture.Working Hours :Monday - Thursday 8.50am - 5.00pm and Friday 8.50am - 4.10pm.
Lunch break - 1 hour.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are recruiting for a first-class apprentice to work within the business administration team of our doggy day care, training and grooming business. The role is very much based around being a team player, who has a flexible attitude and is willing to get the job done. The key function is to assist our Executive Director with the day to day administrative control of the business. You will be studying towards a qualification whilst working and being paid at the same time.
Duties will include;
Management and distribution of incoming and outgoing post
Answering incoming calls, taking messages and following through where required
Greet any visitors to the offices in a professional manner and provide refreshments when appropriate
Audio typing of reports and letters with speed and accuracy
Data entry for the accounts payable invoices (in-house training provided)
Operate internal Business Management System (BMS) and assist in further development and improvement of the system. (Full training will be provided)
Maintain the office filing/archiving system in both hard and electronic format. Raise invoices/statements and assist with the credit control process
Assist with monitoring of time sheet production by internal and external staff
Proactively assist with the smooth running of the office
Diary coordination
Assistance with marketing; to include, events, campaigns, website, and social media accounts
Training:
Full training to be provided by the employer and KEITS at the place of employment
The applicant will be working towards and gain a Level 3 Business Administration Standard
The learner will be allocated an industry-specific training consultant who will provide both remote and on-site visits throughout the apprenticeship
The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship
Training Outcome:
A full-time role at Noah's Ark if available for the right candidate
Employer Description:We have multiple businesses within the pet services sector. These are doggy day schools, dog groomers, dog training and a dog rescue centre. You will be based at the home office of the directors of the businesses to assist with administrative tasks to help with the day to day running of the business.Working Hours :Monday to Friday Flexible working available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Role and Responsibilities:
Data entry and record keeping
Invoice processing
Bank reconciliations
Payroll support
Financial reporting
Budget management
Administrative tasks
Timesheet processing
People management
Credit control
Good communication skills
Great customer service
Will be training opportunities for the right applicant including AAT.
Training:
SGS has elected to deliver the on-programme learning using the Level 3 Diploma for the Business Administrator.
Alongside this, the apprentice will complete the Business Administration Level 3 Standard which is assessed by a range of methods to meet all the knowledge, skills and behaviours.
Evidence will be collated within a portfolio of evidence.To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices and is delivered as a block delivery at the Filton Campus of SGS College.
The apprentice will also be supported with regular visits to the workplace from their tutor/assessor.
Training Outcome:The administration role may be a gateway to further career opportunities within the company.
Employer Description:Employer Description – An over view of the company – max 480 characters BAC is a fully accredited and family run business with 25 employees. We are specialists in fire and security based in Bristol and offer a comprehensive range of products and services throughout the south west.Working Hours :30 hours per week. 4 days - 8:30 – 17:00. No weekends.
Ranging from £7.55 - £12.21 per hour depending on age of applicantSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Generate customer statements twice a month and prompt follow-up of any missing invoices or any queries raised by the customer
Daily file uploads from Boughey & Romac, working in conjunction with customer services to check for delivery errors before the file is processed
Assist the Credit Control Team with collecting monies to terms. This will involve query investigation, account reconciliation and chasing customers for overdue monies
Day-to-day management of the purchase ledger inbox. Sorting invoices, statements and queries and directing them into the relevant workflows
Processing of stock invoice headers and daily GRNI report generation, which is forwarded to the appropriate departments to assist with timely invoice processing
Assist the Purchase Ledger Clerk with invoice processing and approval workflows and provide holiday cover to maintain workflow
Provide holiday cover for the Customer Services Team, ensuring that customer orders are processed in a timely manner and the workflow is maintained
Be responsible for the raising and issuing of the Proforma invoices
Cover inbound customer service calls
Assist the Management Accountant with maintaining customer price files in MTMS
Training:
One day a week at Warrington & Vale Royal College (Warrington site). On-the-job learning in the workplace
Level 2 Accounts or finance assistant apprenticeship standard
Training Outcome:A level 2 qualification in AAT.Employer Description:Our AAK Foods manufacturing facility, located in Runcorn in the North West of the UK, produces a vast range of ambient mustards, condiments, sauces and dressings for our own Lion brand. We also manufacture a number of private label products for leading foodservice wholesalers, buying groups and major retailers.Working Hours :Monday - Friday, 8:30am - 4:45pm, with a 45-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The job roles here at ATL is quite diverse, so you'll get a really useful range of experience. Full on-the-job training will be given, and you will be mentored by an experienced Manager, with additional support from the rest of our friendly Central Services team, whilst you learn how to:
Raise and code sales and purchase invoices
Analyse departmental budgets
Maintain an accounting system (Sage)
Manage debtors and creditors, including weekly payruns and credit control
Process bank reconciliations
Handle petty cash
Process staff expenses and travel claims
Manage student funding streams
Training:
We'll support you to develop your skills, knowledge and experience as you work towards your Level 2 Accountancy qualification
Your weekly day-release for study will be at City College Plymouth
Functional Skills in English if required
Training Outcome:
Progression opportunities may include advanced and higher apprenticeships and, with experience, you could become a senior finance assistant, apply for a higher-level finance officer role or train to become an accountant
You can find more information on Future careers by visiting https://nationalcareers.service.gov.uk/Employer Description:Achievement Training Limited is a private training organisation located in the city centre and offering a wide range of flexible educational and vocational training courses to young people and adults since 1996. The Head Office is based in Norwich Union House with additional training rooms in the Pinpoint Building, both in the city centre. ATL’s excellent reputation with local employers and employment services is a key factor in our delivery of employability. We have provided Apprenticeships since 2001 and have a wealth of knowledge and experience in delivering training that supports real progression in employment.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm with 1 day per week study-release.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Responsibilities will include:-
Issuing non-product invoices, ensuring accuracy and timeliness.
Assisting the UK Fixed Cost Accountant with financial data entry, bookkeeping, and reporting tasks.
Supporting the Financial and Business Controlling teams with various accounting, reporting, and administrative tasks as needed.
Reviewing and processing supplier invoices and addressing invoice queries both internally and with suppliers.
Preparing supplier statement reconciliations.
Contributing to the delivery of other services provided by the shared service centre, including Accounts Receivable, Treasury, and Credit Control.
Training:The training will be provided by Riverside College (Widnes/Runcorn) on day(s) release, with days and frequency depending on the course timetable.Training Outcome:If an applicant has already completed AAT Level 2, then the apprenticeship can potentially be adjusted to start at AAT Level 3.
During the 24 months this apprenticeship gives opportunity work across the Finance functions.
Upon completing the apprenticeship, there is the possibility of securing a permanent position with opportunities for further development within INEOS Inovyn.Employer Description:INEOS Inovyn is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €5.1 billion, INEOS Inovyn has circa 4,300 employees and manufacturing, sales and marketing operations in 8 countries across Europe.
INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes. www.inovyn.com www.ineos.com
INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes.Working Hours :Monday – Friday, 8:30am – 4:15pm, with a 30-minute unpaid lunch break.
Holidays - 20 days + 8 Bank Holidays
80% onsite INEOS Inovyn Bankes Lane Offices, Runcorn; 20% Training – location to be set by providerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
We’re recruiting for an enthusiastic and organised Hire Desk Controller. This is an exciting opportunity to join a thriving, well respected brand, playing a pivotal role in ensuring smooth operations and delivering outstanding customer service.
Overview of role: The Hire Desk Controller will be the first point of contact for all hire enquiries, managing incoming calls and emails, providing quotations, machine specifications and technical information. You will be responsible for converting enquiries into confirmed hires, coordinating availability with the service team, and supporting the sales team with customer requirements.
The role includes managing transport logistics for deliveries, collections, and demonstrations, maintaining accurate records, and raising hire contracts and off-hire requests.
You’ll allocate jobs to drivers and maintain clear communication throughout the day to ensure timely deliveries. This role also involves processing payments via WorldPay, handling pro forma invoices, and providing exceptional service to new and existing customers.
Main responsibilities for the Hire Desk Controller
Respond to customer enquiries, providing accurate information, pricing, and product guidance to secure hires
Support the sales team by keeping them informed of updates, and opportunities
Manage and resolve delivery and collection issues promptly
Maintain consistent communication with drivers and coordinate schedules
Work closely with the service department to align machine availability with demand
Manage off-hire processes and ensure clear communication with customers
Meet agreed KPIs and maintain high service standards at all times
Handle incoming queries professionally via phone and email
Actively participate in team meetings and contribute ideas for improvements
Escalate potential issues to management in a timely manner
Monitor credit control risks by ensuring attention to detail and accurate record keeping
Skills, experience and Attributes required
Proven ability to multitask in a fast-paced environment while staying calm and in control
Strong attention to detail, accuracy matters, especially with time-sensitive logistics
Scheduling or coordination experience is highly desirable but not essential
Confident learning and using systems quickly
Excellent communication and organisational skills
A natural problem solver who can think on their feet and resolve issues
Down-to-earth, confident, able to take ownership and make decisions
What’s in it for You?
Join a company that values its people and offers fantastic benefits, including:
A salary of £27,500 salary plus quarterly team bonus and annual bonus
8:30 – 5pm Monday to Thursday 4:30 finish Fridays
Site based 5 days per week
26 days of holiday plus bank holidays
Pension, life assurance, and staff discounts
Career development opportunities
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Finance / Accounts AssistantSalary - £25,000 to £27,000, dependent on experience, plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are looking to bring more finance functions in-house to improve the efficiency of our overall operations.
Are you an accounts professional looking for your next challenge within a well-established, fast-paced, growing company?
The role
As an Accounts Assistant, you will be a vital part of the team, reporting directly to the Group Operations Director, and liaising with multiple team members where needed.
• Managing and recording customer and supplier invoices, overseeing the whole process of raising, sending and receiving customer and supplier invoices.• Preparing a weekly payment run list to ensure suppliers are paid on time.• Logging transactions in a timely and accurate manner in the accounting system, Sage Accounting.• Undertaking bank reconciliations, ensuring all records are as up to date and accurate.• Monitoring overdue payments and undertaking credit control activities in a proactive manner.• Fielding and answering internal and external queries relating to invoices, payments and everything in between.• Supporting the Group Operations Director with general administrative and reporting and month-end tasks.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race to the bottom stuff. This is a ****** career we are talking about here
The requirements
• A proactive individual who is confident handling multiple tasks• Previous experience in a similar finance or accounts role (essential)• Good experience and working knowledge of Sage Accounting (essential)• A high level of attention to detail• The ability to respond professionally to internal and external queries• Good working knowledge of Microsoft Office, particularly Excel
If you're driven and ready to grow, we’d love to hear from you!....Read more...
Day to day duties include:
Receiving and processing work orders/job requests
Submitting quotes for works
Liaising with suppliers to price works accordingly
Scheduling of reactive and planned maintenance
Regular reporting on contract performance
Confirming invoice costs and ensuring profitability targets are achieved on a per-job basis
Liaising with credit control team to maintain account performance and cash flow
Speaking to and meeting with clients regularly to deliver what they need from their contract administration team
The role provides a huge opportunity to be part of a rapidly growing business which is part of a wider group that’s grown to over 80 employees in just 4 years.
With a national reach and a substantial client base, the possibilities for progression and development are truly outstanding and present incredible opportunities for the right candidate who has the drive and desire to grow with the business.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Established in 2020, Novex provides reactive repairs and planned maintenance to the property management sector across the whole UK.
Part of a dynamic group of companies that has grown from 4 to 80 employees in just 4 years, we recognise the people within our business are the driving force, so look to develop fun and engaging career paths for the people that join us on our journey.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Ambitious,Hardworking,Outgoing,Can do attitude,Office 365 competent....Read more...
Finance / Accounts AssistantSalary - £25,000 to £27,000, dependent on experience, plus commissionLocation – Hybrid with 2 days per week in our Altrincham office
Dark Horse is a renowned digital marketing agency based in the UK, specialising in PPC, SEO and Paid Social. With a diverse clientele and a commitment to delivering exceptional results, we are looking to bring more finance functions in-house to improve the efficiency of our overall operations.
Are you an accounts professional looking for your next challenge within a well-established, fast-paced, growing company?
The role
As an Accounts Assistant, you will be a vital part of the team, reporting directly to the Group Operations Director, and liaising with multiple team members where needed.
• Managing and recording customer and supplier invoices, overseeing the whole process of raising, sending and receiving customer and supplier invoices.• Preparing a weekly payment run list to ensure suppliers are paid on time.• Logging transactions in a timely and accurate manner in the accounting system, Sage Accounting.• Undertaking bank reconciliations, ensuring all records are as up to date and accurate.• Monitoring overdue payments and undertaking credit control activities in a proactive manner.• Fielding and answering internal and external queries relating to invoices, payments and everything in between.• Supporting the Group Operations Director with general administrative and reporting and month-end tasks.
What’s on offer
We think we’ve built a great place to work, where every individual feels rewarded for the effort they put in. Enjoy this along with:
• Hybrid working• Flexitime• Birthday off, obvs• Leafy Altrincham location• Mental Wellbeing BUPA programme• Dark Horse will carbon offset your role with The Dark Forest (green is good)• Working in an amazing team – Learning from some fantastic people• Other stuff too – This is mostly the small stuff we use to make us look good on LinkedIn. Can’t remember most of it. It’s largely irrelevant. Don’t fall for the “Beer Tap in office” and other race to the bottom stuff. This is a ****** career we are talking about here
The requirements
• A proactive individual who is confident handling multiple tasks• Previous experience in a similar finance or accounts role (essential)• Good experience and working knowledge of Sage Accounting (essential)• A high level of attention to detail• The ability to respond professionally to internal and external queries• Good working knowledge of Microsoft Office, particularly Excel
If you're driven and ready to grow, we’d love to hear from you!....Read more...
A leading lifestyle and hospitality group is hiring a Financial Controller to support its growing operations in Southern Europe. This is a high-impact role for an experienced finance professional ready to take on broader commercial responsibility in a multi-site, fast-paced environment.
What’s on Offer:
Total Compensation: Up to €100,000 (base salary, performance-related bonus, and accommodation support)Relocation-Friendly: Open to EU passport holders; relocation support providedGrowth Potential: A key role within a rapidly expanding business with a diverse project portfolioMediterranean Lifestyle: Live and work in a coastal European destination with excellent connectivity and quality of life
Key Responsibilities:
Oversee monthly management reporting, providing insight into financial performanceLead budgeting and forecasting in collaboration with department heads and the CFOManage cash flow, VAT returns, and reporting for both ongoing and upcoming projectsCoordinate external audits and ensure timely and accurate completionMonitor and report on accounts receivable, credit control, and debtorsSupport and guide the finance team in daily operations including cash settlements
Candidate Requirements:
Fully qualified accountant (ACCA or equivalent)2–3 years’ post-qualification experience, ideally within hospitality, retail, or leisureStrong working knowledge of financial systems, reporting tools, and Microsoft ExcelPrevious experience in Southern Europe or with Mediterranean markets a plusProficient in English with excellent communication and leadership skillsEU passport required (due to work permit regulations)
Who You Are:
A detail-driven finance professional with strong organisational and analytical skillsConfident working in a fast-moving environment and managing multiple prioritiesCollaborative, hands-on, and keen to grow within a values-driven businessComfortable leading others and engaging with cross-functional stakeholders
How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment
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As Management Accountant you will be leading member of a small but dynamic finance team responsible for producing accurate and timely management accounts, forecasts and insight to support the business achieve its financial targets. The role requires a strong understanding of legislation based business models and financial modelling, challenging financial assumptions whilst building and maintaining strong internal relationships with Operations. This is a key role in the finance team with significant responsibility and scope to develop. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Management Accountant, you be responsible for:
Management Accounts
Ownership and regular updating of lead schedules to support month-end close process
Processing monthly revenue and cost journals to ensure accurate financial results are reported in line with the monthly timetable
Reconciling actual invoiced costs with operational cost models
Producing insightful financial performance reports with key revenue and cost drivers
Presenting financial performance to Operations highlighting trends and variances to support the business achieve its financial targets
Forecasts and Budgets
Working with Operations to prepare monthly forecasts and annual budgets with supporting narrative, assumptions and variances
Preparing high level forecasts and scenarios based on key metrics
Attending Operational strategy meetings and ensuring decisions are made with full understanding on financial impact
Owning and updating relevant weekly cash forecast schedules
Financial Analysis
Working with Operations to prepare monthly forecasts and annual budgets with supporting narrative, assumptions and variances
Preparing high level forecasts and scenarios based on key metrics
Attending Operational strategy meetings and ensuring decisions are made with full understanding on financial impact
Owning and updating relevant weekly cash forecast schedules
Other
Timely, accurate completion of monthly control account reconciliations and pro-active resolution of queries
Supporting Accounting Services to ensure invoices are processed accurately and timely, queries are resolved and working capital is maximised
Supporting delivery of key finance projects and providing technical advice where required
Assisting the annual year-end audit with the production of audit evidence and explanations
Periodically reviewing and updating process documents
Highlighting process improvements and working alongside Operations and Finance to implement changes
Becoming subject expert in a number of areas and sharing knowledge across the team
As Management Accountant, you must be/have:
At least 3 years’ experience working in a management accounting role in a multi business unit organisation
Possess an enquiring and commercial mindset with ability to understand business models and see the big picture
Confident at operating and communicating at all levels of the Company, Division and Group
Solid understanding of all key financial and system processes i.e. customer billing, credit control, purchase invoice processing and payment, month end accounting and reporting
Experience of using core functionality of an accounting application such as Microsoft Business Central
Experience of using excel based querying and reporting software to extract data and present insightful financial information
Confident at using advanced functionality in MS Office applications (Outlook, Teams, Excel, Powerpoint)
Strong work ethic, positive can-do attitude and pro-active problem solver
High level of professionalism and awareness of processing confidential information
Qualifications
Essential: Finalist / Qualified ACA, ACCA or CIMA
Desirable: Educated to degree level with 1st or 2:1 qualification
Full UK driving license
What’s in it for you?
Salary: up to £45,000 + 15% bonus
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
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Applications are invited from suitably-experienced senior Speech & Language Therapists to lead the Adult Acute and Community service in a Band 8A Lead post on the beautiful Island of Guernsey, in the Channel Islands.The SLT team comprises; a Band 8A Clinical Lead, a Band 7 Specialist post (who will deputise), a Band 6 SLT and a Band 3 Assistant. You will be responsible for the management of the island-wide Adult Speech and Language Therapy (SLT) Service in both the Acute Hospital and CommunityTo provide management, leadership, direction, supervision, professional consultation, guidance and advice to staff working within this service. In collaboration with key stakeholders, the postholder will work to: - Lead, plan, develop and deliver a high-quality SLT Service that is well integrated with other professional services and reflects local need; - Ensure appropriate financial control- Promote governance and best practice principles in the delivery of SLT ServiceThe Adult SLT Service is small and whilst sufficient time will be allocated to management duties, you will also manage a caseload of patients with complex and highly complex needs. A full job description is available upon application. Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The current Band 8A salary range is £70,723 to £86,357 plus an annual bonus of £1,605 Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital. This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community. The States of Guernsey provides an excellent Speech & Language Therapy Service, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements: Speech & Language Therapist with full HCPC registration and membership with the Royal Collect of Speech & Language TherapistsFive years post-registration experience with current or recent experience at Band 7 or equivalent levelMotivated, demonstrating a positive attitude and enthusiasm with excellent communication and interpersonal skills with the ability to manage conflict and work under pressure. Proven leadership skills and experience of managing teams A post graduate dysphagia training qualificationThe benefits of working in Guernsey include:- A higher-than-UK salary.- An annual bonus of £1,605- A flat rate 20% income tax.- No Council tax or VAT- A relocation payment of £5,000*- On-site Staff Accommodation or a generous allowance for private rental accommodation*- A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g. listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE’s (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5 pm (Mon-Fri)
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On a day-to-day basis as an apprentice, you will be doing the following:
Working independently or as part of a team
Following fabrication/assembly manuals from set out to completion
Learn how to fabricate to the specifications set out by our various system suppliers
Learn techniques to enable you to fabricate the product to a high standard that meets our client’s requirements
General housekeeping & work area cleanliness
Loading, unloading, and general labouring
General Health & Safety
Health & Safety rules and regulations
Training:All aspects of your training will be delivered on-site with your employer.
As an apprentice you will receive from your employer 6 hours each week for your off the job training, this included as part of your working weekly hours. Off the job training is there to help with your learning and development of the knowledge, skills and behaviors as part of your apprenticeship standard.
Majority of these 6 hours will be spent on site with your mentor learning, along with having time set aside away from your normal day to day working environment for you to complete study time in which will help you with the completion of targets set by your assessor (e.g. workbooks, online learning, research, self-study).
You will also have regular site visits every ten to twelve weeks from your designated assessor, who will monitor your progress throughout your apprenticeship program.Training Outcome:
Potential for the candidate to progress through the company and gain experience within all sectors. The main aim is to bring somebody into the team and for them to develop and become a key team member.
We are looking to invest our knowledge, skills, and time in the right person. This position has the potential to develop into a successful career for the right candidate with the position growing with the company.
Employer Description:Peak Aluminium Systems Limited is a specialist in commercial aluminium fabrication and installation with a string of prestigious project to its credit.
We offer a complete service from initial design consultation through to manufacture, installation and glazing with an after sales service which is second to none.
Over many years we have completed a range of projects working with many of the UK’s premier architectural consultants and contractors.
Design and Technical Department
Using the latest computer technology our experienced team of ‘in house’ CAD Technicians are fully equipped to design and develop each and every aspect of the job in hand.
Fabrication
All fabrication is carried out at our factory in Nottingham by our team of highly skilled fabricators.
Control of our own manufacturing allows us to maximise the level of accuracy and quality which are essential elements for the overall performance of the façade.
Contracts
All contracts are managed by our team of in house Contracts and Project Managers – all of whom have the expertise to oversee every element of the project to the highest standards.
We also have the experience to advise our clients on the most suitable methods to interphase our products with other elements of the building façade.
Products
With reliability and quality being paramount at Peak we only use products from the leading systems companies.
The wealth of experience we have built up over many years in the industry enables us to advise clients on the most appropriate system for each project.
As well as our own technical and design knowledge we also have very close ties with all the technical departments of each of the systems companies we partner with.
Product Range
• Curtain Walling
• Windows
• Doors
• Automatic Doors
• Revolving Doors
• Shopfronts
• Rooflights
• Structural Glazing
• Canopy’s
• Brise Soleil
• Fire Rated ProductsWorking Hours :Monday to Friday – times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Patience,Physical fitness....Read more...
I’m working with an established and down to earth business in Banbury who are on the lookout for a confident and organised Office & Accounts Administrator to join their team.
This is a full-time, office based role where you’ll be involved in everything from running the accounts to keeping the front desk ticking over. The Directors are easy going, genuinely supportive, and value people who take pride in their work. You'll need to be someone who can get stuck in, keep things moving, and enjoy the company of a very friendly office dog!
What you’ll be doing:
Managing the day to day accounts and bookkeeping duties
Credit control and payment processing
Keeping the office and reception area running smoothly
Handling client and supplier queries over the phone and face to face
What we’re looking for:
Solid admin experience with good working knowledge of accounting processes
Confident with IT systems and able to pick up new tools quickly
Proactive and well-organised with a strong work ethic
Professional, friendly, and comfortable speaking with people at all levels
Bonus points if you’re a dog lover
The role details
Full-time, office based: Monday - Friday, 9am - 5pm (35 hours/week)
Includes 1 hour lunch and 2 x 15-minute breaks daily
33 days holiday (including Bank Holidays)
Salary: £28,000–£30,000, depending on experience
Free parking and a genuinely supportive working culture
If you’re looking for a varied, people focused role in a relaxed but busy office and you like the idea of being a key part of a small, family, and well run business, then get in touch.
....Read more...
