Customer Service Jobs Found 1,409 Jobs, Page 57 of 57 Pages Sort by:
Property Maintenance Operative Apprentice
General duties including: Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation. Ensuring the school site is compliant with Health and Safety regulations and completing compliance activities across the site. Create a safe working environment by implementing the necessary control measures, through the identification, mitigation and reporting of risks and hazards, and in line with health and safety legislation, policies and procedures. Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets, taking in account factors such as regulatory requirements and legislation, performance and quality criteria, efficiency, sustainability, and the need to reduce waste. Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken, handling, positioning and storing these safely, and clearing away and disposing of waste safely on completion of work, and in accordance with codes of practice. Safely isolates electrical, electronic and emergency systems to enable property maintenance operations to be performed around isolated electrical components, and the reporting of faults as required. Perform fault diagnostics to implement a range of minor reactive or responsive plumbing and drainage repairs to a satisfactory conclusion. Carry out preventative and corrective maintenance, minor repairs and replacement of components within water, environmental and energy management systems in accordance with current legislation, industry standards and with the manufacturers requirements. Use carpentry and joinery skills to complete minor repairs or refurbishment to fixtures within and around properties, such as doors, windows, frames, worktops, ensuring associated fixtures and fittings are selected, installed or repaired, and working correctly. Carry out minor plastering repairs using appropriate materials and surface finishing techniques. Carry out remedial painting and decorating works to a range of surfaces, ensuring the appropriate and safe use of compounds, materials, tools and access equipment. Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants. Carry out planned, responsive or temporary repairs to buildings and their immediate surroundings to make buildings safe and secure for their occupants or clients. Communicate effectively verbally and in writing, using digital technologies to access, identify, record and report information, liaise and coordinate with other team members, and provide customer service to internal and external customers, and respecting others. Maintain and develop competence in the property maintenance industry, recognising own levels of competence and when to escalate concerns to others, resisting the pressure to follow unsafe working practices. Training:Training will be at Doncaster College, where you will access a wide range of facilities on offer. Day release. You will undertake Property Maintenance Operative Level 2 standard. Property maintenance operative / Institute for Apprenticeships and Technical Education. You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. This apprenticeship is a great route to Site Manager positions within school settings. Employer Description:At Richmond Hill Primary Academy, you will find a vibrant, nurturing, forward-thinking school with an inclusive ethos in which children’s collaborative skills are nurtured and developed. We have high expectations for all our children and aim to offer an environment in which they can all strive to achieve their best and become responsible global citizens, who actively contribute to their communities. As a founding school of the Rose Learning Trust we embody the core values of ‘collaboratively transforming futures’ working in partnership with our Trust schools and beyond to enhance provision.Working Hours :Monday – Friday, shifts to be confirmed between the hours of 6am – 6pm. Term time plus an additional two weeks over the holidays.Skills: IT skills,Attention to detail,Problem solving skills,Logical,Initiative ....Read more...
Early Years Apprentice (Level 3)
Key Responsibilities of this role is to provide effective support for both individual students and small groups during focused learning activities. Working under the guidance of teachers, as well as independently, you will contribute to the social, academic, moral, physical, and emotional development of each child, both inside and outside the classroom. Principle Responsibilities: Supervising and providing support under the direction of a teacher, for pupils, including those with additional needs, ensuring their safety and access to learning activities. Preparing and using equipment and resources required to meet the lesson plans and relevant learning activity and assisting pupils in their use. Ensuring all pupils have appropriate access to opportunities to learn and develop. Encouraging pupils to interact with others and engage in activities. Providing feedback to pupils and parents in relation to the progress and achievement under guidance of the teacher. Creating and maintaining a purposeful, orderly and supportive environment in accordance with lesson plans and assist with the display of pupils’ work. Using strategies, in liaison with the teacher, to support pupils in achieving learning goals. Assisting with the planning and preparation of learning activities.Monitoring pupils’ response to learning activities and accurately record achievement and progress as directed. Provide regular feedback to teachers on pupil achievement, progress, problems etc. Assisting with the supervision of pupils outside lesson times; including lunch and play times. Promoting good pupil behaviour, dealing promptly with conflict and incidents in line with established policy and encouraging pupils to take responsibility for their own behaviour. Participating in any training and development activities to maintain own professional development or to enhance competence within the job role. Undertake any duties (particularly playground & dining room) and responsibilities commensurate with the post. To assist with whole school activities such as Sports’ Day etc. Maintain good order and promote self-discipline amongst pupils, safeguarding their health and safety both when on school premises and when they are engaged in authorised school activities elsewhere. Deal appropriately with sickness and injury. Treat pupils with respect and compassion. Encourage respect for self, others and the environment of the school. Additional Duties and Responsibilities: To have a working knowledge of all relevant Policies and Procedures. To establish effective working relationships with professional colleagues and other staff, as appropriate. To observe and manage all Health and Safety requirements to maintain a safe environment for students, colleagues and parents. To demonstrate a desire to widen knowledge by attending relevant professional development as appropriate. To understand the relevance and importance of Customer Service and the need to promote the school positively at all times, especially to parents. Loughborough Schools Foundation are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates who are offered a role with us will be subject to satisfactory safeguarding checks which will include a DBS enhanced check and checks with past employers.Training:Qualification: Level 3 Apprenticeships Standard in Early Years Educator- https://www.instituteforapprenticeships.org/apprenticeship-standards/early-years-educator-v1-2 Level 3 Diploma for the Early Years Workforce. Level 2 Functional Skills English and Maths (if required). Level 3 Award in Paediatric First Aid. Delivery Method: A mixture of blended learning in the work place and taught delivery every other Friday at Loughborough College. Training Outcome:There may be an opportunity for the Apprentice Teaching Assistant to continue at Fairfield if there was a vacancy at the end of the apprenticeship. Employer Description:Loughborough Schools Foundation is a charitable foundation of independent schools in the heart of Loughborough, educating children from 3 to 18 years. In addition, the Loughborough Nursery (6 weeks - 4 years) is our day nursery. The role will be based at our Fairfield Prep School, an independent day school for boys and girls aged 3-11.Working Hours :Monday - Friday. 1 position: 7.30am-3.00pm 1 position: 10.30am-6.00pmSkills: Communication skills,Organisation skills,Team working,Creative,Initiative,Patience ....Read more...
Consultant
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit 'Apply' now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities • To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience • Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification • Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience • IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities What do you get in return: • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
RORO DRIVER
My client based in CROYDON, is seeking HGV2 RORO Driver. A "RoRo dust carts driver" typically refers to an HGV (Heavy Goods Vehicle) Class 2 driver who is responsible for collecting waste and recycling materials from various locations using a Roll-On, Roll-Off (RoRo) system or dustcarts Key Responsibilities: Driving and Operating Vehicles: RoRo dustcart drivers are primarily responsible for safely operating their assigned HGV vehicle. Waste Collection: They collect waste and recycling materials from various commercial and residential locations. Container Handling: They use the RoRo system (or other methods) to load and unload waste containers, ensuring safe and efficient operation. Route Management: Drivers follow designated routes and schedules to collect waste and recycling materials. Safety Compliance: They must adhere to all relevant safety regulations and procedures, both on-site and while driving. Requirements: Valid Class 2 HGV License: A Class 2 HGV license is essential for operating the vehicles used in this role. Experience: Experience in waste collection or similar roles is often preferred. Soft Skills: Good communication skills, a willingness to work as part of a team, and a commitment to customer service are also important. If interested please call Becky@Corus 0203 795 0099 07932586291 ....Read more...
Construction Management Associate
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Management Associate is responsible for assisting the Construction Manager in all aspects associated with a construction-related project. This will include but is not limited to, General Contracting projects, larger-scale Contracting Patch and Repair Projects, TremCares, etc. This will involve working with the Construction Manager, Project Superintendent, or WTI Technician assigned to the project to ensure the project is effectively executed and completed safely and all contractual obligations are adhered to. Additional duties will include participating in onsite meetings, scope of work development, proposal review, specification review, completion of project schedules, assembling project submittals, obtaining building permits, project closeout documents, and other duties as directed by the Construction Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to and validating proposals and specifications. Conceptual Phase (specification development, establishment of milestone dates) Program Planning Phase Design Phase Conduct Pre-Proposal Meetings Proposal Phase Construction Phase Conduct pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Assist the Construction Manager in tracking project costs, budget variances, and profitability. Accountable for Quality Assurance. Ensure the subcontractor has submitted the required documents. Establish timelines and goals. Manage key metrics and report as required. Coordinate with Program Managers, Project Administrators, Project Estimators, Specification Writers, Sales Representatives, and RBM when needed. Assist in the review of submitted proposals and contractor interviews for specification and contractual compliance. Review of line-item generated proposal documents. Direct Project Superintendents as needed. Competencies: Adaptable, willing to change with business necessity Professional and lead by example Diversity awareness and ability to adjust to multiple personalities Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Excellent customer service skills and ability to build relationships Technical knowledge of all products and services that WTI offers Understanding of Construction Management tasks Superior written, oral, and digital communication skills Able to create performance reporting 24-hour reply response to all inquiries Ability to use and understand Microsoft Office and other software as required. Specification Development Stage: Works with the Construction Manager and Sales Representative to establish a scope of work for the project. Completion of specification requests and related documents. Responsible for specification review as required by the Construction Manager. Pre-Proposal Stage: Conducts Pre-Proposal Meeting and distributes completed Pre-Proposal Meeting documentation to all applicable parties. Assist the Construction Manager in reviewing proposals. Prepare Proposal Documents as directed by the Construction Manager. Pre-Construction Stage: Publish the Project Schedule. Assists Construction Manager in planning and coordinating the Pre-Construction Meeting. Engages with the Project Superintendent to provide necessary project information. Conducts Pre-Construction Meetings and distributes completed Pre-Construction Meeting documentation to all applicable parties. Obtain Building Permit when required. Construction Stage: Review Daily Inspection Forms and ensure they are distributed to all applicable parties and uploaded into project files. Visits job site as necessary or directed by the Construction Manager. Conduct weekly Progress Meetings, virtual or onsite, and distribute meeting minutes to all appliable parties. Maintain Project Schedule and update on a weekly basis. Perform site audits as appropriate. Review subcontractor payment requests with the Construction Manager. Assemble AIA billing applications for the Construction Manager's review and approval. Assist the Construction Manager, Project Superintendent, Subcontractor, Owner, or Sales Representative as needed. Close Out Stage: Assist the Construction Manager in coordinating the final inspection. Ensure all required documents are uploaded into the project files. Other Requirements: The ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Open to relocation after completion of the program Apply for this ad Online! ....Read more...
Production Manager
Production Manager Location: Fareham, Hampshire Salary: £60,000 to £70,000 (negotiable, dependant on experience) Benefits:Health CareLife AssurancePensionFree on-site parkingFree tea/coffee Company Profile A highly regarded, award-winning, specialist CNC Machining subcontract manufacturer of precision machined parts and components, providing “best in class” production, service, and quality standards to a varied and growing client base. Utilising state-of-the-art, modern CNC Machine tools for producing high end parts and components & optimising design for machining / reverse engineering existing components with or without drawings, the company supports their customers with a diverse and challenging requirement from start to finish. “A business is its people.” Healthy, smart, aligned team working is the key ingredient for the company to thrive and deliver the best work life experience for its employees. Their “guiding lights” are the company’s Core Values and the company’s business plan, together with the Lean principles of removing the 8 wastes and adding value. The company’s strength emanates from having disciplined people, engaged in communication and taking disciplined action in the best interests of the company, and the whole team. Are you an experienced Production Leader / Production Manager with a background in CNC Machinist / Precision Engineering roles, looking for your next opportunity within a highly regarded company that puts its staff first? Job Profile Accountability for the day-to-day management of the production process to continually improve manufacturing quality and on time delivery outcomes. Coordinate with exemplary leadership and team working skills to continually improve the results achieved in customer satisfaction, invoiced sales and gross margins to the benefit of the company as a whole. Duties:Leadership, Management and Accountability (LMA) of day-to-day production and subcontract operation:Live the Core Values, Passion, Niche & Target.Continuously improve the EOS five leadership abilities.Continuously improve the EOS five management abilities.Hold quarterly conversations with direct reports.Performing whichever duties are necessary to cover sick, holiday, peak and over capacity loading requirements throughout the business.Managing and coordinating the production schedule:Accountable for setting and delivering the production schedule.Setting and maintaining the daily, weekly, monthly cadence in production momentum.Coordination and collaboration with the front-end team & production team to smooth and aid flow in the production schedule.Quote accurate lead times.Resolve production planning queries promptly.Production coordination to smooth flow and continuously improve on time delivery:Coordination of the preparation, milling, turning, inspection, goods in/out teams and subcontract work.Resolve production coordinating and subcontract queries promptly.Develop strong subcontract relationships.Continuously improve SFDC across all production departments.Progress Chasing:Managing subcontract machining delivery dates.Managing subcontract treatment dates.Liaising with goods in/out to manage raw material and subcontract logistics.Daily updating the open order report with current order status.Continuous improvement of the production team, process and self.Developing, collating and reporting production scorecard metrics & measurables.Coordinate and Chair the daily SQDIP, weekly Production L10 meeting andQuarterly Production meeting pulse.Encourage and collate feedback and “red flag” issues.Complete Quarterly “Rock” projects and weekly “To Do” action items.Continuously improve simplified, “lean” production processes that are documented and followed by all. Hours of Work:41 hours per week7:30am to 5pm – Monday to Thursday7:30am to 12:30pm – FridayBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. ....Read more...
Operations Manager
Are you excited at the prospect of taking a leading role in taking a business to the next level? Do you want to join a team who are brilliant at what they do, while genuinely wanting to support each other to do a great job? At JC Metalworks, we design and manufacture high-volume precision metalwork products which can finish up in FTSE100 companies, high-street brands, design agencies or SMEs. We're well on our way to becoming the UK's leading experts in sheet metal production, driven by an exceptionally talented team of people, each one an expert in their field and committed to excellence for our customers.As we grow, we're looking for talented and enthusiastic people who want to develop their career in a progressive workplace that values and rewards teamwork, new ideas and a commitment to doing a great job, and we're now looking for an Operations Manager to lead our manufacturing operations at an exciting time of growth for our business. More about the Operations Manager role:We are seeking an experienced and results-driven Operations Manager to oversee and enhance the efficiency of our manufacturing operation. This role requires a strong leader with proven expertise in leading skilled manufacturing teams, managing production processes, and ensuring quality control. The ideal candidate will ensure smooth workflows, compliance with industry standards, and continuous improvement in our manufacturing processes.Your duties and responsibilities will be: Oversee and manage the profit and loss performance of Operations, ensuring the achievement of financial goalsDevelop and implement operational strategies to maximise productivity and minimise waste.Oversee production processes to maintain high-quality standards.Manage inventory, procurement, and supply chain operations for raw materials and equipment.Ensure compliance with health, safety, and environmental regulations in a manufacturing setting.Lead and develop a team of skilled people, providing coaching and support to enhance performance.Optimise production schedules to meet customer demands while maintaining cost efficiency.Collaborate with engineering and design teams to streamline manufacturing processes.Monitor equipment maintenance and coordinate repairs to avoid downtime.Utilise Lean Manufacturing methodologies for continuous improvement.Ensure operational areas remain ISO9001/ISO14001 compliant and support any revised system requirements. The skills and experience we're looking for: Proven experience in metalworking, manufacturing, or industrial operations management.Ability to analyse production KPIs and implement process improvements.People leadership experience gained in a fast-paced manufacturing environment.Familiarity with ERP systems, CAD software, and production planning tools.Excellent problem-solving and organisational skills.Understanding of ISO quality standards and industry best practices. What we expect from you:At JC Metalworks, we live by our values: Fair and open: voicing your views constructively, communicating honestly and treating everyone with respect.Reliable and trustworthy: being a 'go-to' person who gets the job done, working safely, taking care of our workplace and machinery, wanting to do more than what's expected.Creative thinking: always coming up with new ideas, not scared to try new things (even if they don't work), identifies problems and then finds solutions.Team effort: supporting your colleagues and the wider team, focused on what's best for the overall department and company. What you can expect working at JC Metalworks We're a family business genuinely committed to taking care of our employees and helping them thrive. We want everyone to have a great experience at work - one where they get the satisfaction and challenge from a job well done and can work in a well-equipped, high-tech and safe environment. Some of our benefits include: The JC Metalworks Profit Share Scheme33 days of paid holiday (including eight bank holidays)Extra holidays at three and five years of serviceCompany sick pay schemeCar AllowancePrivate Medical Cover including family coverEnhanced Employer Pension ContributionHealthcare cash plan and life cover planCycle to work and electric car schemesExcellent career progression opportunities, with comprehensive personalised training programmes for everyoneFamily-friendly working hours and policiesCompany functions, team building and social events throughout the year Here, every employee has a voice and we want to hear everyone's opinions and ideas, no matter their background or role or how long they've been here. Likewise, we expect everyone, at every level of the organisation to get the respect they deserve. We've come a long way in the past 39 years, but we're not stopping there. We're committed to keep progressing and are looking for people who want to help us drive that change. If this sounds like you, we want to hear from you - apply now with your CV.Apply using the link provided, submitting your CV and your answers to the two questions: Questions: What do think are the top 3 most important skills required for a successful Operations Manager in industrial operations management?What has been your greatest achievement in leading a team in a manufacturing environment? Closing date - 16th MayWhat happens next?We will feedback by COP on the 20th May, If you're successful in getting through to the next phase, the following dates have been provisionally set:Telephone interviews - from 12th May to 20th MayOnline DISC Assessments - 23rd May1st Interview (Group) - 28th May or 29th May2nd Interview & Presentation - 3rd June or 4th JuneFeedback - 6th June.Good Luck! ....Read more...
Manager, Marquee Events
Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds. Our Fair and Festival Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration. Leads the Business Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly What else? Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check Who are you? Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...