Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
Work closely with the Credit Control Team and appropriate stakeholders to ensure minimal impact on cash collection.
Responsible for addressing any customer queries, whilst actively seeking solutions to ensure customer expectations are met by providing clear and concise billing information.
Ensure that invoicing is accurate and issued in a timely manner.
Ensure that all manual/ non-recurring invoices and credit notes are appropriately authorised, accurate and raised in a timely manner and making sure the credit note log is kept up to date.
Ensure Project Invoice Proposals are checked and issued.
Manual Invoicing of Azure, AWS, and Google usage billing.
Issue Hosted Voice and Voice Call Usage Billing.
Ad hoc Manual invoicing (Not Messina), i.e., SFI charges and eFax.
Manage and action tasks on the Billing Dashboard.
Issue Domains billing and responsible for maintaining the renewals spreadsheet.
Manage the AR Approvals inbox.
Maximised cash collection.
Appropriate ledger ageing and debtor days.
Providing an excellent customer experience throughout the commercial relationship with the customer ensuring a high-level customer engagement and a consistent approach.
The resolution of customer queries.
Ensure that all manual/ non-recurring invoices and credit notes are appropriately authorised, accurate and raised in a timely manner.
All statements, reminder letters and termination of services letters to be issued in accordance with Claranet UK’s Credit Control procedures.
Support Auditors requests.
Providing billing calculations, including final invoicing and issue where appropriate.
Ensure all bespoke billing reports are issued in a timely manner.
Assist Accounts Receivable with cash analysis when required.
Building effective relationships with customers and attend customer calls discussing complex billing requirements or invoice queries.
Liaise with both internal and external customers promptly
Undertake additional ad hoc duties as directed by the Credit Manager.
Objectives and Key Results
The successful and timely delivery of accurate and agreed invoices, including bespoke reporting.
Excellent customer experience is provided throughout the commercial relationship with the customer, providing high level customer engagement and a consistent approach.
Cash Collection Targets.
Aged Debt Reduction.
Building strong relationships with internal and external customers.
Training Outcome:
Internal development opportunities within the team.
Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have around 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Written communication skills,Excel skills,Desire to learn,Prioritisation skills,Manage multiple tasks,Fast paced environment,Keep up to deadlines,Demonstrable commercial acumen,Highly motivated,Pragmatic,Energetic team player,Driven,Positive can do attitude....Read more...
Recruitment Relationship Manager Are you passionate about a varied role which involves engaging with diverse clients, providing tailored support, and collaborating across teams. It’s rewarding both personally and financially! The Company At Parity Consulting, we’re experts in connecting business leaders with top-tier talent in Product, Transformation, Marketing, Communications, Digital, and Data. We focus on finding exceptional candidates who not only meet expectations but exceed them, driving real growth for organisations. Our strong reputation enables us to swiftly attract and mobilise the best top-tier talent from a diverse pool. Think of us as expert truffle hunters—we love to unearth those rare, perfect candidates who will support our client’s culture, enhance performance, and elevate reputations. As a privately-owned business led by a visionary female entrepreneur, we are dedicated to challenging industry norms and fostering a dynamic culture. The Role We are seeking a Recruitment Relationship Manager to support one of the Directors in sourcing exceptional talent for open vacancies. This role offers full flexibility and autonomy, allowing you to manage your schedule while collaborating with high-performing Directors who embody care, humor, and fun! Your responsibilities will include: - Researching and sourcing high-quality candidates for our clients' existing and future vacancies. - Building strong, lasting relationships with both clients and candidates. - Providing administrative support, including diary management, database updates and event planning. Is this you? We welcome applicants from diverse backgrounds, and prior recruitment experience is not necessary. What we value is: - A genuine thirst for learning. - Experience in an admin or customer service role. - High energy and excellent rapport-building skills. - A proactive and positive ‘can-do’ attitude. The Rewards We offer a competitive remuneration package alongside: - Hybrid working - Bonus earning potential - Unlimited Leave - An annual training budget of $2,000 - Exciting corporate events (fully funded) - A fantastic team environment Next Steps At Parity, we prioritise the training and development of our Relationship Managers, supporting individual career goals within a high-achieving team culture. If you resonate with our values and are ready to take the next step in your career, please apply directly or email info@parityconsulting.com.au Join us in celebrating uniqueness and embracing diverse backgrounds. Parity Consulting partners only with clients who are committed to inclusivity and diversity, empowering every employee to bring their authentic selves to work. Become a part of a vibrant team where you can make a difference! ....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:
With experience you may be able to move into jobs like team manager, team leader or dental practice manager
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Community is at the heart of everything we do. The team at Lower Earley Family Dental grew up and are based in the area, and we strive to provide the highest quality service we can for our friends and neighbours and Reading as a whole.
Whether it’s providing you with the smile you’ve always wanted, relieving you of any dental pain or sponsoring our local football and cricket teams, we can not and will not drop our high standards of care and inclusivity.
At Lower Earley Family Dental, we provide a friendly, welcoming environment – we understand that traditionally, going to the dentist has been an unpleasant experience for many. We are here to change that.
With our newly designed dental centre, equipped with high-tech facilities, our friendly staff at Lower Earley Family Dental will do their best to make your experience anxiety-free.Working Hours :Monday 08:00 - 18:00
Tuesday 08:00 - 18:00
Wednesday 08:00 - 18:00
Thursday 08:00 - 18:00
Friday 08:00 - 18:00
Saturday 09:00 - 13:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
This varied role reports directly to the Industrial Senior Manager. The duties and responsibilities of the role are as follows;
Maintaining accurate records using CRM systems
Liaising with internal departments such as Warehouse and the Quality department
Assisting the team with administrative tasks; filing, data entry, and document preparation
Learning and understanding the industrial products and services we provide
Monitoring and allocation of stock (ensuring old stock is used first)
Providing a friendly, professional, and proactive customer experience to ensure ongoing business relationships
Supporting the team in handling enquires via phone, email, and online communication channels
Processing data accurately using our internal systems
Preparation of quotations and pricing schedules
Ensuring relayed and recorded information is numerically correct
All other tasks deemed appropriate within your skill level
You will also develop strong professional relationships by;
Liaising with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensuring effective working relationships and co-ordination to provide necessary information for reporting purposes
Establishing effective working relationships with our customers and suppliers
Training:
Your training for your apprenticeship will take place in the workplace, no day release to College is required
You will be assigned an assessor who will visit you every 8 weeks in the workplace to support you in your apprenticeship
Training Outcome:Further development within industrial administration upon successful completion of your apprenticeship.Employer Description:Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.Working Hours :Monday to Thursday, 07:30 - 16:30.
Friday, 07:30 - 12:00.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Interpersonal skills,Timekeeping,Interest in finance,Prepared for industry change....Read more...
Be a positive ambassador for Clayton Legal, living our C.A.R.E. values (Commitment, Accountability, Relationships, Ethics) in everything you do
Build and maintain strong, long-term relationships with both candidates and clients, ensuring an exceptional experience from start to finish
Represent and promote the Clayton brand at every opportunity, in person, online, and through your work
Actively help develop new business opportunities through networking, market research, and targeted outreach
Attend client meetings (targets agreed with your manager) and networking events, conferences, and seminars as required
Support the wider team in hitting shared targets and celebrating collective success
Support with the recruitment cycle: candidate attraction, qualification, interviewing, advert posting, and aftercare
Ensure full compliance with employment legislation, recruitment best practice, and sector-specific regulations
Dealing with bespoke software, business platforms and use of email.
Accurate data entry and data cleansing
Project management
Carry out any additional administration tasks as directed to support the success of the business
Training Outcome:Following the completion of this apprenticeship, there is the opportunity to progress with further development such as a Team Leader Level 3 Apprenticeship or more specialist training.Employer Description:Clayton Legal are leading recruitment specialists with over two decades of sector experience- matching legal professionals at all levels to the very best opportunities in the market. With long-established, and trusted relationships across a client base that includes Legal 500, Top 200, Regional and Boutique law firms, our team are passionate about driving service excellence across the business and impacting the careers, and lives, of legal talent across the country.
We pride ourselves on providing an unrivalled service in uniting hirers with jobseekers across all practice areas, across the UK – and have built up a reputation for professionalism, honesty and integrity that we are incredibly proud of and work hard to maintain.
We take our role in the placing of legal professionals into their dream jobs extremely seriously, understanding implicitly the importance of listening to requirements, working in their best interest at all times, and giving them the tools and resources they need at every step of the journey – for a successful outcome for all parties.Working Hours :Monday to Friday between the hours of 8.00am and 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Self-motivated,Determined,Passionate....Read more...
Your main duties will include:
Administering business processes and procedures.
Organising meetings, booking rooms and equipment, inviting attendees, and taking minutes.
Placing orders for supplies and services and maintaining stock levels.
Developing expertise and knowledge of administrative systems within your service area.
Providing an efficient and customer-focused first point of contact.
Contributing to team meetings and internal or external communications.
You will join a friendly, supportive, and encouraging team with high standards. Colleagues will readily share their skills and experience to help you develop continuously throughout your apprenticeship.Training:Training is delivered remotely, consisting of a combination of one-to-one sessions, group sessions, webinars, online courses, videos, and additional support as required.
You would meet the tutor every 3-4 weeks on Teams but would be able to contact the tutor for any support in between the meet ups. There would also be review meetings with learner, line-manager and tutor every 8-12 weeks.Training Outcome:Please note there is no guarantee of a permanent position, however at the end of your contract you will have 3 months of priority access to our vacancies in order to support you to find employment.Employer Description:ABOUT US We offer a fantastic working environment including diverse and active staff networks, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents. Our WE ASPIRE values set out the behaviours we expect from everyone in the organisation regardless of who they are, what their role or grade is or where they work. They define us and help us to be the best we can be.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Team working....Read more...
Dealing with training applications from assessment through to payment
Responding to queries in the shared inbox
Budget and database management
Leading the monthly Viva Engage plan to promote learning activities and initiatives
Working with stakeholders across the business to clarify training needs and requests
Training:
At the end of this apprenticeship, you will have a level 3 qualification as a learning and development practitioner
Your training will be delivered by MBKB virtually with a dedicated coach to help you learn and develop
You will be fully supported in the workplace with time for your apprenticeship work
Training Outcome:
DVSA and the Civil Service offer a wide range of development and career progression opportunities
Once employed as a Civil Servant you will have access to internal vacancies across all departments
Employer Description:We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport.
We employ about 4,600 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.Working Hours :We offer hybrid working with an average of 3 days a week in the office. We also offer flexible working hours over a 37 hour week between the hours of 7.00am and 6.00pm Monday - Friday. These will be agreed with your line manager.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Janitor - West Dunbartonshire - £13.26 per hour CBW have a new opportunity for a back shift Janitor to join a Facilities company based in West Dunbartonshire. Due to an on-call rotation the successful candidate must have access to transport. Hours (term time only):Monday - Thursday 16.30 - 21.30Friday 16.30 - 21.30Saturday 08.30 - 12.30 Key Responsibilities:Open and close facilities in accordance with required school occupancy times.Carry out internal and external checks of the building and report faults to Help Desk such as damaged tiles, leaks etc.Oversee club lets within the schools in the eveningEnsure subcontractors remove all generated waste from site and leave work area clean and tidyEnsure all visitors sign in and out of site and to include control of keysEnsure Site Induction has been carried out for all contractors and visitorsEnsure the operation of the school is compliant at all times.Ensure all objectives meet the client’s expectations.Assist Facilities Manager / Operations Supervisors with any other required dutiesTo be considered:Good communication skillsPrevious customer service experienceIT Skills Friendly and approachable manner Previous maintenance experience would be preferred Driving license / access to transportLive within 30 minutes of West Dunbartonshire due to on-call rota. Package:Hourly rate : £13.26 per hour OT available - 37-48 hours paid at 1.5 and after 48 hours paid at x2 On-call 1 in 3 at £100.21 plus £16.32 disturbance rate plus hour on site if on callHolidays 25 plus 8 bank holidays Excellent pension contributions Full sick pay ....Read more...
Join Our Growing Team!Are you passionate about building strong relationships and ensuring customer satisfaction? We're looking for a proactive Client Relations Manager to join our team and take ownership of client relationships. If you have excellent communication skills, a keen eye for detail, and enjoy problem-solving, we want to hear from you!About UsEvinox Residential is a leading specialist in energy metering, billing and services for communal and district heating systems.Using our own in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, providing bills for tens of thousands of customers each year. We also operate many more using our PaySmart prepayment system.About the RoleAs part of the Client Relations Managers Team, you'll be the key point of contact for your portfolio of clients, ensuring they receive exceptional service and support. You'll conduct regular reviews, manage client expectations, and collaborate with internal teams to ensure seamless service delivery. This role is perfect for someone who is confident working with people at a senior level, solving problems, and making a real impact on client satisfaction.Essential Requirements:
Must have a permit to work in the UKWithin commuting distance of our head office in Sevenoaks
Your Key Responsibilities will include:
Client Relationship Management: Serve as the primary contact for assigned clients, ensuring their needs are met and concerns addressed. You will be expected to visit clients within London and occasionally outside of London if needed.Client Reviews: Conduct regular client reviews, gathering feedback and suggesting and implementing improvements.Expectation Management: Set clear expectations with clients regarding our service levels.Collaboration with Internal Teams:
Work with Operations to ensure site-specific service and reporting needs are met.Communicate with Customer Services regarding consumer-related issues.Liaise with the Debt Management Team on outstanding balances affecting client sites.Engage with the Technical Team to manage connection or system issues.
Regulatory Awareness: Ensure your clients are kept informed of Heat Network regulations and their impact. Training and literature will be provided to support this.Process Improvement: Identify and implement ways to enhance the client experience and streamline processes.
Skills and Qualifications:To succeed in this role, you should have:
Strong communication and interpersonal skills at an appropriate level, with the ability to build and maintain client relationships.Excellent organisational abilities and attention to detail.A proactive mindset with problem-solving skills.Confidence in handling client queries and managing expectations.Ability to work collaboratively with different teams.Previous experience in client relations, account management, or a similar role is preferred but not essential.
Benefits Include:
£30,000 to £35,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year of employment)Flexible Working PracticesOpportunities to Work from Home (one day a week)
Full Training ProvidedWe understand that each team member brings a unique set of skills and experiences to the table. Rest assured, we provide comprehensive training to help you thrive in your new role.How to ApplyIf you're looking to be a part of a dynamic team and make a real impact in the business, we want to hear from you. To help us process your application smoothly, please include your address on your CV.Apply now!....Read more...
This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing to develop case studies and testimonials.
Key Responsibilities:
Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation.
Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success.
Diary Management: Manage calendars and appointments for CSM, ensuring efficient scheduling.
Legacy Calls: Reach out to previous customers to explore re-engagement opportunities.
Increase Contact Points: Identify opportunities for customer engagement through proactive outreach.
Content Support: Free up CSM time for coaching, and for the creation of training videos and other resources, by managing additional tasks.
Customer Health Monitoring: Track customer engagement, usage metrics, and health scores to pre-emptively address concerns.
CRM Management: Maintain up-to-date records of customer interactions in our CRM system.
Marketing Collaboration: Work with marketing to gather testimonials and develop case studies to showcase customer success stories.
Training:
Next Level will work closely with you to complete your Level 3 Customer Service Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops are delivered on a one-to-one basis with a dedicated tutor.
During this 15-month apprenticeship, you will work alongside a dedicated team member, mirroring them and assisting where necessary.
You will also undergo on-the-job training to better understand your daily tasks, including research and written projects. All on-the-job training will take place in-house, weekly, within your set working hours.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.
Training Outcome:
We would be looking to keep successful apprentices employed within HBXL, with the potential for completing further apprenticeships to increase your skills.
If staying on with HBXL is separate from your career journey, there will be many other options you could explore with your qualification. Your practical skills learnt during this apprenticeship may be transferrable elsewhere.
Employer Description:HBXL is a UK building software and development company that supplies builders, developers, architects and tradespeople with software for smarter working.
Pioneers of award-winning estimating software, EstimatorXpress, HBXL now offer a range of software to help with all aspects of domestic building. CAD plan drawing software, PlansXpress creates architect quality plans that can be used for building regulations and planning permission and ContractsXpert produces comprehensive and legally binding building contracts. Health & Safety Xpert assesses job risks and produces all the relevant paperwork to implement on site and ProjectXpert helps with all aspects of managing the job, from start to finish.
Software support comes as standard and ongoing product development is at the heart of what makes HBXL so good at what they do.Working Hours :Monday - Friday 09:00 - 17:00 (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Trustworthiness,Outbound Calls,Sales....Read more...
Develop competence across a wide range of dental chairside support procedures
Develop knowledge of a wide range of practical treatment procedures and the relevant support necessary to ensure effective outcomes
Develop competence in the manipulation and application of dental materials across a wide range of dental treatment procedures
Develop a comprehensive knowledge and application of a wide range of dental instruments and other relevant equipment necessary during preparation for treatment procedures
Learn to prepare individual treatment rooms for a wide range of dental procedures
Develop and demonstrate competence in decontamination and sterilisation of medical and dental devices within clinical and non-clinical environments, ensuring appropriate records are completed
Be responsible as part of the clinical team for the care of the patient from arrival to completion of treatment
Under supervision carry out the following: reception duties, answering telephone, receiving mail, meeting and greeting of patients and/or carers, managing online diaries and day books, sending appointments by email, maintenance of recall systems, maintenance and upkeep of all patient records and correspondence on our computer software
Learn to write up clinical notes accurately
Participate in audit procedures under the direction of appropriate clinicians/practice manager
Training:
Level 3 Dental nurse (integrated) apprenticeship standard / Institute for Apprenticeships and Technical Education
Training Outcome:
Possibility to become an employee on completion of apprenticeship for the right candidate, with a view to further development
For example, continue to further study on Level 4 programmes such as Radiography or Oral Health Education, or work their way into practice management
Employer Description:We are a private dental practice which means we often have more time to spend with our patients than in the NHS. We are a very friendly and supportive team with a wealth of experience.
We offer an extensive range of dental services from general and cosmetic dentistry to more specialised areas including orthodontics and oral surgery.
Sandra, the Principal Dentist, opened the modern purpose-built practice in 2014 with a vision to offer affordable private treatment in a friendly, approachable and professional way. Since then we have grown mainly by personal recommendation.
Measham is located near Ashby-de-la-Zouch and Swadlincote in N.W. Leicestershire with convenient access by car to the M42. We are opposite Tesco Express on the High Street in Measham. There is a large free public car park to the rear of the building.
Good communication skills and customer service awareness is needed to maintain a high level of service within the dental practice making the patients feel welcome and comfortable. Working sometimes under pressure, dental nurses must remain professional and work quickly and efficiently.
Being in close contact with the patients is a daily requirement for a dental nurse, therefore they must understand the patients' needs and possible anxieties about attending the dentist endeavouring to make their experience as comfortable as possible.Working Hours :Time allocated for lunch: 1 hour unpaid. Overall weekly shift patterns and hours: Monday-Wednesday 8:45am- 5:45pm, Thursday 7:45am- 8.00pm, Friday, 7:45am- 5:00 pm, Saturday, 8:45am- 4.00pm. Exact shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Patience,Excellent timekeeping,Reliable,Organised,Proactive....Read more...
Provide Front Desk support to customers and the public
Utilising our clients computer systems and manual documentation
Deal with Mail, Emails and telephone requests and instructions from/to members
Maintain systems including the IT system, banking system and other manual filing systems
Process deposits, withdrawal, transfers and cash reconciliations
Prepare and process Payroll Savings Systems, weekly, four weekly and monthly
Utilise and maintain the data input to the BACS/banking systems
Ensure income and expenditure is correctly accounted for in line with legislative requirements and our policies and procedures
Process Member applications and terminations
Process initial stages of Loan Applications
To assist the Operational and Assistant Manager to organise, deliver and participate in promotion and training events
Ensure that stationery and other office requisites levels are maintained to ensure continuous service delivery
Promote continuous improvement by
Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
To carry out any other office duties that are required by management
Training:
No weekly release day into college
5 days per week in the workplace
6 hours 'off the job' every week for shadowing colleagues, specific training or writing of assignments
Assessor/skills coach will visit the work place every 4-6 weeks
Training Outcome:1. Role Advancement: Progressing to a full Member Services Assistant and other senior roles within the organisation
2. Skill Enhancement: Development of professional skills in financial services and customer relations
3. Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
4. Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
5. Leadership Potential: Long-term potential to grow into supervisory or management positions
6. Industry Network: Building connections within the financial services sector for future opportunities
7. Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career developmentEmployer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture.
At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :37 hours a week
Monday to Thursday
8.30am to 4.30pm
Fridays
8.30am to 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management,Enthusiasm,Dependable,Honesty....Read more...
JOB DESCRIPTION
Commercial Roofing Foreman
Essential Duties & Responsibilities
Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager.
Skills & Qualifications
Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $50,801 and $63,501. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
To provide a professional & personal first point of contact to customers for their IT support queries.
Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts.
Troubleshooting issues and logging them into the company ticket system.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
Ensure the in-house operating systems are fully maintained in an accurate manner on all work received, updated or completed.
Escalate relevant and more complex work to the 2nd Line Helpdesk Technicians.
Undertake simple maintenance tasks for monitored systems.
To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated.
Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers.
Installing Software and building computers for customers.
Take on ad hoc project work as directed by the IT Helpdesk Manager.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:On successful completion of your Apprenticeship, the company aims to offer you a full-time Helpdesk Technician role with Salary Increase and a clear Career Progression and Training Plan to progress you over the years into expert areas and/or management level IT. Employer Description:Everything Tech are an award-winning Managed IT Service Provider. They help Companies of all sizes do amazing things with Technology. They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft’s Modern Workplace shift in transforming businesses IT.Working Hours :Monday - Friday, between 8am - 5pm or 9am - 6pm.Skills: Communication skills,IT skills,Customer care skills....Read more...
Providing administrative support to a team of costs drafts people. Co-ordinating the teams work allocation and providing direct liaison with the organisations clients and partners to ensure key dates and timescales are met.
Supporting the Team Leader and Operations Manager through the production of key Management information and updates on the progression of workflow.
Provide full administrative support to a team of cost drafts people including:
Identifying, scanning and photocopying key client documentation and uploading into case management system
Managing allocated work in line with client SLA’s and any required updates, including CMS task, liaising with appropriate Managers
Liaising with internal employees and external clients to ensure that key deadlines are met and documentation exchanged to set timescales
Allocate Hearings, Replies, Training and any other matters to Advocates diaries as required
Arranging couriers to collect and return client files, preparing appropriate paperwork, in line with Company guidelines
Providing administrative support for Company-wide projects
Providing administrative support to teams, as required
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administrator Apprenticeship
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Legal Costs Administrator of the future! Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Partners in Cost are one of the UK’s Leading Costs Law Specialists with Costs Lawyers & Costs Consultants across the Country. We specialize in Bodily Injury Claims, ranging from Clinical Negligence to Catastrophic Injury Costs. We are your Partners in Costs. Established in 1996, we pride ourselves on working in partnership with our clients to ensure the best result in the shortest possible time. Maximising recovery and reducing lock-up. In being able to offer the best cost maximisation service available in the shortest possible time. Offering a complete range of Costing Services, we are always happy to tailor our service to the demands of our Clients' practices and aim to be flexible and approachable whilst providing the highest level of professional service.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 mins for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
JOB DESCRIPTION
At DAP Global we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we are seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and management, and be able to develop and maintain an environment of trust, diversity, and inclusion within the Warehouse operations team.
Role Objectives
Maintain constant communication with managers, staff, and vendors to ensure proper operations for the company. Assure all safety procedures are adhered to and maintain a safe work environment. Develop, implement, and maintain quality assurance protocols Increase the efficiency of existing processes and procedures to enhance the company's internal capacity. Ensure that operational activities remain on time and within budget for the shipping and receiving and E commerce business. Track staffing requirements, hiring new employees as needed. Ensure the packaging and assembly departments support the needs of the business and maintains a continuous improvement mindset.
Responsibilities
Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution. Direct and manage direct customer experience for warehouse operations. Manage data collection for the updating of metrics to achieve productivity targets, reduce costs per unit, eliminate errors, and deliver excellent customer service. Partner with cross-functional teams to improve proprietary tools and systems. Work closely with legal and safety departments to ensure that activities remain compliant. Oversee materials and inventory. Conduct budget reviews and report cost plans to upper management.
Required skills and qualifications.
Three or more years of proven success in a warehouse operations management role. Strong skills in budget development and oversight. Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service. Proficiency in conflict management and business negotiation processes. Knowledge of business productivity software and an aptitude for learning new applications
Preferred skills and qualifications
Bachelor's degree (or equivalent) in operations management, business administration, or related field. Working knowledge of management software programs, SAP, Manhattan, Microsoft Office. Strong collaboration skills, including experience with database development. Multiple years of financial and account reporting experience
Benefits:
Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement
Pay Range
100,000 to 120,000 per year.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of his/her assigned region which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing all regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will be the region's liaison and will coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and improve customer relationships and provide face-to-face business support and service. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure effective two-way communication and positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to provide support to regional resources (including rooftop projects). Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region. Depending on the region's sales volume, personnel can range from 10 to over 100. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve and engage appropriate HR or WTI management promptly. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage regional financial data, including but not limited to identifying trends, correcting utilization, and addressing gross margin and/or operating income issues. Review individual job financials and make changes as needed to correct poor performance and prevent future repetitive issues. Forecast, analyze, and report on sales and establish financial performance metrics. Establish criteria for success and provide leadership for the regional team's achievement of goals. Develop workforce planning, recruiting, and retention strategies to maintain the optimum performance of the region. Establish, define, and communicate a clear strategic direction and targets for goal attainment for the regional team. Facilitate a culture of teamwork and excellence amongst the region as well as the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the ManagedAsset team to facilitate and foster support of national accounts as designated. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as directed by the Vice President, WTI. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills including Outlook, Word, Excel, PowerPoint, Adobe, etc. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) Ability to travel 50-75%, depending on the season, to any required location within the US, and possible international travel. Must reside within the designated region unless approved by VP, WTI. Apply for this ad Online!....Read more...
Multilingual (English, French, Dutch)Start: ASAPPosition SummaryAre you a dynamic leader with a passion for hospitality and fluent in English, French, and Dutch?I am looking for an experienced General Manager to lead our café, uphold our brand standards, and drive business success.As the senior business leader on site, you’ll be responsible for managing all aspects of the facility, ensuring financial goals are met, and fostering a culture where both guests and team members thrive.Your entrepreneurial spirit and strategic vision will be key in maximizing the café’s potential in a competitive market.Key Responsibilities
Business Growth: Drive consistent year-over-year growth in guest visits and overall sales performance, aiming for top results in the local market.Financial & Asset Management: Oversee the café’s operations to meet or exceed financial targets while maintaining brand standards and core values.Team Leadership: Build, inspire, and empower a high-performing team, ensuring clear communication of goals and expectations.Operational Excellence: Ensure all products and services are delivered to the highest standards, working cross-functionally to implement systems and processes.Customer Focus: Champion a guest-first culture, respond proactively to feedback from all channels, and set high standards for customer satisfaction.Talent Development: Attract, retain, and nurture top talent, supporting team members’ growth and career progression.Change Management: Lead the implementation of new initiatives and adapt to evolving business needs.Continuous Improvement: Demonstrate a commitment to ongoing personal and professional development.
QualificationsExperience, Education & Certifications
Proven experience in hospitality management, particularly in restaurant front line operations.Bachelor’s degree in Hospitality Management, Culinary Arts, or related field preferred.
Skills
Fluent in English, French, and Dutch (spoken and written).Strong leadership, interpersonal, and communication abilities.Ability to convey complex ideas clearly to diverse audiences.Confident presenting in both one-on-one and group settings.High business acumen, common sense, and a genuine enthusiasm for guest service.Excellent problem-solving skills and a proactive approach to challenges.
....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9.00am and 5.00pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
General:
Ensure our services are accessible for all, flagging the need for interpreters where necessary
Prepare for and contribute to regular supervision and annual appraisal
Work within Age UK Sheffield’s policies and procedures, contributing to their review and development as required
Ensure that any concerns are directed to Service Delivery and Standards Manager in accordance with Complaints Policy
Ensure all database entries adhere to Information Quality Standards
Attend service delivery meetings as appropriate
Actively maintain good equal opportunities, data protection and health and safety practice
Undertake any other tasks that can be reasonably expected within the scope and spirit of the job
Work with administration colleagues and volunteers to provide cover to first point of contact function as necessary
Training:Qualification: L3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based interview
Project/Improvement presentation
Venue: Block 1, Pennine Five Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance: Blended Learning, face to face and google classroomTraining Outcome:To be discussed and agreed.Employer Description:We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.
Age UK Sheffield is a local independent charity with around 60 staff members. We help over 4,000 local older people every year, offering support, activities, events, befriending, information and more. It's a great place to work if you really want to make a difference in people's lives.
We are an equal opportunities employer and welcome applications from all sections of the community. Because of the nature of our work with older people, all roles are subject to a Disclosure and Barring Service check.
We have a generous annual leave policy – 30 days annual leave plus public holidays (pro rata). We are an inclusive organisation who embrace and celebrate difference. We welcome and encourage applicants from people from Black, Asian and other minoritised communities, people who are LGBTQ+ and people living with disabilities. We are a Mindful and Disability Confident employer.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Professional and discreet....Read more...
Provide administrative support for events run by the Events team under the direction of the Exhibition and Event Development Manager
Provide administration for the exhibitors at the International Congress
Send event communications, reminders and confirmations
Monitor email inboxes, responding to queries and updating records
Process delegate and speaker registrations, payments and refunds using College database
Produce and deliver promotional emails and other marketing materials
Use college social media accounts to promote and publicise events
Prepare event materials including badges, delegate packs, course materials and lists, as instructed by the Exhibition and Event Development Manager
Attend in-person events to provide onsite support to delegates, speakers, organisers and committee members
Prepare reports from databases
Provide administrative support to committees and clinical organisers in relation to the event
Create and update event webpages
Technically produce online events, controlling camera and microphones and the running of the online event
Assist in conducting technical tests with speakers prior to events to check connection and run through how events will work on the day
Provide technical assistance to all attendees to enable them to access online and hybrid events
Assist with the production and delivery of promotional emails, social media and other marketing materials, including the Events e-Newsletter
Maintain office procedures on a day-to-day basis, for example, stationery, post and filing and re-order office consumables where necessary
Undertake other administrative tasks as directed by the Head of Events or the Exhibition and Event Development Manager
Training:
Event Assistant Level 3 Apprenticeship Standard
Training Outcome:
If the Apprenticeship is successful there are excellent progression and development opportunities
Employer Description:We are the professional medical body responsible for supporting psychiatrists throughout their careers from training through to retirement, and in setting and raising standards of psychiatry in the United Kingdom.
We work to secure the best outcomes for people with mental illness, learning difficulties and developmental disorders by promoting excellent mental health services, training outstanding psychiatrists, promoting quality and research, setting standards and being the voice of psychiatry.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
STAFF BENEFITS
We offer a range of excellent staff benefits including:
• up to 25 days of annual leave, depending on length of service (exclusive of public and bank holidays)
• up to six College closures days (during May, August and December)
• generous flexi-time and time off in lieu (TOIL) schemes
• enhanced maternity leave (eight weeks at full pay, 18 weeks at half pay, 13 weeks lower rate SMP, 13 weeks unpaid leave)
• enhanced paternity leave (two weeks at full pay, rather than at statutory level)
• interest-free season ticket loan
• subsidised café at our London Head Office
• health and wellbeing package (including up to £160 for complementary therapies)
• money towards annual eye tests
• 24/7 health and stress-related helplines
• management support helplines
• Group Income Protection Scheme
• generous pension and life assurance schemesWorking Hours :Monday - Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Work under pressure,Flexible working style....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
*100% REMOTE / TELEWORK*
The Specifications Operations Manager plays a pivotal role in leading the Specifications Program, driving strategic initiatives, and ensuring the company's growth and success. This position is 100% remote. The ideal candidate will spearhead process improvements and optimization strategies to enhance the program's efficiency and effectiveness. They will collaborate with cross-functional teams and various departments to strengthen business operations and decision-making processes. Additionally, they will manage and work closely with the Specifications Manager, who oversees the national team of Specification Specialists. Moreover, they will be responsible for managing the budget for their department to ensure financial efficiency and optimal resource allocation. Key responsibilities include implementing and maintaining systems and processes in compliance with industry standards, regulatory requirements, and company policies. The candidate will lead initiatives to identify, analyze, and implement process improvements, monitor and analyze key performance indicators (KPIs), and oversee the development of operational documentation and standard operating procedures (SOPs). They will also develop and execute strategic plans aligning with the company's objectives, resolve service and quality system issues, and communicate effectively with stakeholders about product changes and alternatives. We are looking for a dynamic leader who can lead the Specifications Program, provide guidance and support, and drive operational performance to meet quality and efficiency goals. If you are passionate about making a significant impact and thrive in a remote work environment, we encourage you to apply for this exciting opportunity. There will be some opportunities to travel as it pertains to the success of the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Implementing and maintaining systems and processes that ensure compliance with industry standards, regulatory requirements, and company policies. Lead initiatives to identify, analyze, and implement process improvements and optimization strategies to enhance operational efficiency and effectiveness. Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement. Oversee the development and maintenance of operational documentation and standard operating procedures (SOPs). Develop, collaborate, and execute strategic plans that align with the company's growth objectives and long-term goals. Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Communicate with the Specification Team, Construction Managers, Sales, and Business Managers about product discontinuations and provide named alternatives. Managing and mentoring the Specifications Manager, providing guidance and support to achieve departmental and organizational goals. Monitoring and improving operational performance to meet quality and efficiency goals. Identifying and resolving issues that arise. Training and supporting staff and relevant departments in key procedures and requirements. Proactively collaborate with cross-functional teams, including Product Management, Sales, Technical, Business Operations, and WTI. Drive continuous improvement initiatives to enhance specification quality, reduce risk, and improve customer satisfaction. Be proficient in Tremco's products and systems, including application, user, coverage rates, compatibility, and limitations. Be proficient in Tremco's systems fire ratings (UL Solutions Product IQ, RoofNav, and NEMO testing database)
EDUCATION
Bachelor's degree - Preferred degree in Engineering, Architecture, Business, or Construction Management; Or 5-10 years of relevant experience in the construction industry.
EXPERIENCE
7+ years of related experience Must have experience managing others and must have experience with writing Specifications.
CERTIFICATES, LICENSES, REGISTRATIONS: List the licenses, certificates, and registrations that are required to perform the essential duties.
Preferred: Construction Specifications Institute (CSI) certification (CDT, CCCA, CCS, CCPR)
QUALIFICATIONS
Demonstrated expertise in operations management. Robust strategic planning and project management capabilities. Exceptional leadership and team management skills. Superior communication and collaboration abilities. Comprehensive understanding of industry standards and regulatory requirements. Proficiency in managing multiple projects and priorities concurrently. Strong interpersonal and relationship-building competencies. Proactive and results-driven approach.
OTHER SKILLS AND ABILITIES:
Conflict Management - Resolve disputes to maintain a harmonious work environment. Attention to Detail - Ensure specifications meet company standards. Technical Knowledge - Understand building materials, codes, techniques, CSI principles, and AIA documents. Analytical Skills - Assess project requirements and select suitable items and systems. Communication Skills - Communicate effectively verbally and in writing. Organizational Skills - Manage multiple projects and tasks efficiently. Problem-Solving - Address discrepancies or issues in project specifications. Collaboration Skills - Work well with colleagues and sales teams. Plan and manage numerous processes, people, and projects simultaneously. Experience with Microsoft 365 suite, MasterSpec, Construction Management software, and Salesforce. Ability to work independently and in team settings.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Primarily based within the Service Desk team with work experience within the Science Support, Infrastructure & Networks teams within NPL’s IT Services department. You will provide first line support to end users and scientists and support for IT projects gaining a real understanding of all aspects of IT. The role requires a high degree of team working and end user interaction to provide great customer service. You’ll also be offered training to improve your communication skills, time management, team working and presentation skills.
As a IT Solutions Technician Apprentice, you will gain experience in:
IT Service Desk providing help and support to end users on the phone, email and in person
Diagnosing, researching and resolving PC related hardware and software issues
Setting up PCs and laptops and installing software
Operating Systems – Windows/Linux
Network administration of data and VOIP systems
Administering server applications including Email, Database and backup systems
Support and administration of financial / business applications
Assisting with the delivery of projects
Microsoft Office 365 and Cloud services
Unified Communication technologies
Cybersecurity and awareness programmes
Service management and reporting
What you will bring to the role:
A professional approach to work, and willingness to work in a fast-paced environment.
Strong interpersonal and communication skills.
Good team working skills, demonstrating cooperation and flexibility.
Great attention to detail.
Resilience and determination to keep going at times when the work is challenging.
Good time management skills. All aspects of work will need to be delivered to the highest quality without exception and so the ability. to plan and organise. This role requires meeting coursework deadlines and attendance of lectures and observations.
Apprentices entering this role will need to practice their work within Standard Operating Procedures and comply with all policies and procedures applicable to their role. This particular role will also require the individual to meet the academic and vocational elements of the apprenticeship framework, attending where possible all lectures, exams and observations.Training:Apprentices will be required to attend college at least x 1 day per week either at Richmond Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
• Work towards gaining a full Level 3 IT Solutions Qualification.
• Employment Rights and Responsibilities.
• Skills, Knowledge, and Behaviours.
• Standard and End Point Assessment.
Other training will be provided by the employer as required to enable the fulfilment of the job role. Training Outcome:On completion of the apprenticeship and end point assessment could lead to you being offered a permanent position with NPL.Employer Description:As the UK's National Measurement Institute, NPL develops and maintains the national primary measurement standards. From new antibiotics to tackle resistance and more effective cancer treatments to unhackable quantum communications and superfast 5G, technological advances must be built on a foundation of reliable measurement to succeed.Working Hours :Monday - Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We are looking to recruit an Apprentice Retail Supervisor for our Woodseats Sheffield shop. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week
As one of our apprentices, you will:
Make all of our customers feel welcome with a friendly smile and simple hello
Help customers find the items they are looking for
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers
You will need:
A friendly, positive, hardworking approach to work
To enjoy being busy as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more
To be reliable, as you will be an important part of a small team, your colleagues and customers will depend upon you to do your best on each shift and not let the team down
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability
To become an apprentice, you must:
Be 16 or over
Not already be in full-time education
As an apprentice you’ll:
Complete a L3 Retail Team Leader apprenticeship standard
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Be entitled to a TOTUM membership
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career
Levels of an apprenticeship:
Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level
At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level
Training:
No College
Workbased
Completion of functional skills if required
Training Outcome:There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you. This vacancy will become permanent upon completion of your apprenticeship.Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Opening Hours:
Monday to Saturday = 8am – 9pm.
Sunday = 11am – 5pm.
Earliest shift start = 7:30am
Latest shift finish = 9:30pm
Stocktake finish time = 11:45pmSkills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We are looking to recruit an Apprentice Retail Supervisor for our Banbury shop. We offer a permanent full-time position working a variety of shifts, 5 days from 7 each week
As one of our apprentices, you will:
Make all of our customers feel welcome with a friendly smile and simple hello
Help customers find the items they are looking for
Give a fast and friendly service at the tills, always offering help to pack and leaving a good impression with a friendly thank you and goodbye
Handle stock with care whilst working deliveries, quickly placing products into our freezers and onto our shelves ready for our customers to buy
Work with the rest of your team to complete the daily and weekly routines that keep our shops clean and tidy
Open and close the shop, handle cash, place orders and support your manager in leading the team to run an efficient shop and provide great service to our customers
You will need:
A friendly, positive, hardworking approach to work
To enjoy being busy as there is always something to do. As a junior member of management, you’ll jump from putting out deliveries to serving on the till, helping customers on the shop floor, organising other team members and more
To be reliable, as you will be an important part of a small team, your colleagues and customers will depend upon you to do your best on each shift and not let the team down
A bit of flexibility when it comes to your shifts. When other members of your team are off enjoying their holidays, we may need you to work slightly different hours to cover for them. Rotas are planned three weeks in advance and your commitments outside of work will be taken into consideration when planning your shifts
Ensure that all work set by our apprenticeship provider is completed on time and to the best of your ability
To become an apprentice, you must:
Be 16 or over
Not already be in full-time education
As an apprentice you’ll:
Complete a L3 Retail Team Leader apprenticeship standard
Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential
Be entitled to a TOTUM membership
What is an apprenticeship?
An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career
Levels of an apprenticeship:
Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any levelAt the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.Training:
No College
Workbased
Completion of functional skills if required
Training Outcome:There are many opportunities for a career at Farmfoods. We have some great training programmes in place and only promote to Shop and Area Manager positions from within. Many people in management and central services positions at Farmfoods started their careers in our shops, so this could be the start of a rewarding career for you. This vacancy will become permanent upon completion of your apprenticeship.Employer Description:Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.
We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.
Our retail apprentices are very important. They each serve hundreds of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Opening Hours:
• Monday to Friday = 8am – 9pm
• Saturday = 8am – 8pm
• Sunday = 11am – 5pm
• Earliest shift start = 7:30am (based on local shops)
• Latest shift finish = 9:30pm (based on local shops)Skills: Communication skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
