Customer Service Manager Jobs Found 390 Jobs, Page 15 of 16 Pages Sort by:
Planning Manager
Planning Manager Plymouth, DevonFull-Time | Permanent | Monday–Friday (37.5 hours)Competitive Salary + Benefits About the Role As part of our clients succession planning strategy, we are seeking an experienced Planning Manager to lead the planning team and ensure efficient production scheduling and demand forecasting. Reporting to the Operations Director, this role is critical in aligning customer demand with production capability, driving On Time In Full (OTIF) delivery and optimising resources across the business. Key Responsibilities Develop, implement, and monitor production plans to achieve OTIF performance. Oversee production planning processes to ensure efficient workflow and resource allocation. Collaborate with Manufacturing to forecast demand and align production with sales targets. Utilise ERP systems to optimise supply chain operations and drive continuous improvement. Monitor and manage inventory levels to align with production and working capital needs. Analyse historical data to improve forecasting accuracy and develop reliable sales/revenue plans. Lead, supervise, and develop a Planning team of 4 direct reports. Coordinate production plans based on capacity and material readiness. Drive continuous improvement initiatives in manufacturing capacity and inventory optimisation. Manage supplier and customer relationships effectively. Essential Requirements Degree (or equivalent) in Business Management, Supply Chain, Engineering, or related field. Proven experience in production planning or supply chain management within manufacturing. Strong knowledge of factory planning methodologies and integrated ERP systems. Advanced Microsoft Excel (pivot tables, data analysis); experience with SAP is desirable. Skilled in demand forecasting software, reporting tools, and system integration. Strong leadership skills with experience managing a team. Excellent organisational, problem-solving, and negotiation skills. Experience in lean manufacturing and/or Six Sigma desirable. Flexible, dynamic, and comfortable with complex production routes. Strong communicator with ability to influence at all levels. Willingness to travel as required. Must be able to pass a company medical and drug/alcohol test. Benefits Private Health Insurance Life Insurance (4x salary) Pension (6% employer contribution) 25 days holiday (rising to 30 with service) + bank holidays Employee Assistance Programme Free parking & supportive working environment Working Hours Monday to Thursday: 8:00am – 4:30pm Friday: 8:00am – 3:30pm Day shift, 37.5 hours per week If you are a strategic, technically minded Planning Manager with the drive to improve processes and deliver results, we want to hear from you. Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions. ....Read more...
Customer Services Apprentice Administrator
To provide effective administrative support within the Customer Services team. To work with a positive outlook, ready to support both the internal and external Customer Service / Sales teams and prioritise workload to ensure that the deadlines set are achieved. The successful candidate will be required to be flexible in the role. Understand the nature of the business and the commercial implications of the sales / customer relationship. Principal Accountabilities: Sales Order Entry:• Raise Sales Orders & Acknowledgements• Complete 2nd stage Price Checks• Raise Origination Sales Orders & Acknowledgements• Add Origination Sales Order Numbers to Graphics Tracker• Maintain Despatch Schedules / Issue MPS report to planning / CR• Order bank maintenance – daily date change management / balance clearing• General housekeeping – Scanning / Saving PO’s & Acknowledgements to relevant drives Job Maintenance:• Run daily active jobs list, look for past due jobs not started – highlight any date issues to CS• Run daily active jobs list – progress chase jobs through the factory• Run weekly ‘R’ spec reports, highlight R jobs within the 4 week window - feed in to CS team for action• Run weekly unconfirmed ‘A’ spec jobs within the 4 week window – feed into CS for date management • Update graphics tracker with A Spec job numbers and live DTC’s• Support with Outsource Process administration – copy works orders, print labels, create job packs etc Specifications:• K3 Development completion – specification writing, stocking UOM conversion etc whenever required• Create SKU Converter / Upload to Syspro SKU post creation• Supersession Completion – deactivate stock code Reports:• Preparation, clean up and circulation of weekly Aged Stock report • Monthly Stock code housekeeping – run report to identify codes with no movement in 18months – start supersession process• GDNI – Run weekly / checking for despatches not invoiced• GDNI – Month end check, ensure all despatches are captured at COP on final working day• Job Shortfall Report – populate & maintain for submission to planning Support Functions:• Provide holiday cover for both Administration and Customer Services team• Assisting with answering incoming calls “within 3 rings” and attending meetings to support where requested by your Line Manager• Will occasionally be required to support in other, more specialist areas across the department once fully trained and able to do so e.g. internal trial management / stock sheet support• Will occasionally be required to provide support in other areas of the business e.g. Provide cover for Reception / Studio dept. Person Specification:• Meticulous attention to detail• Excellent communicator (written and verbal) • Organised and calm under pressure• Friendly, approachable and flexible – a team player• Professional and smart appearance in provided Coveris uniform excluding Friday when dress down, please refer to office rules• Proactive, positive, enthusiastic - demonstrates “can do” attitude• Commercially aware Qualifications and Experience• Previous experience within a Customer Care environment preferred• Able to demonstrate competent & efficient administration experience• Computer literacy - MS Outlook, Word, PowerPoint, Excel is a must• Excellent telephone manner requiredTraining:Training will take place at Burnley College 1 day per week, working to complete a Level 3 Business Administrator apprenticeship standardTraining Outcome:Potential progression into full time employment on successful completion of the apprenticeshipEmployer Description:Coveris is a leading European packaging company, manufacturing complex flexible paper and plastic solutions for some of the world’s most respected brands. With our broad technical expertise and a clear vision to eliminate waste in all its forms, we design and produce high-quality packaging that extends product lifecycles and reduces both waste and resource consumption. Together with our customers, we are continually developing innovative and sustainable packaging solutions. By leading with responsibility and innovation, we not only meet today’s demands but also anticipate the future needs of our industry.Working Hours :Monday to Friday 8:30am-5pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Calm under pressure,Friendly,Approachable,Flexible,Professional,Smart appearance,Proactive,Positive,Enthusiastic,Commercially aware ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Regional Business Manager - Commercial Roofing
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership. EXPERIENCE: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Level 3 Health and Social Care Apprentice
As a Health & Social Care Apprentice, you will be trained to be responsible for (but not limited to) the following: Deliver high-quality, person-centred care tailored to individual needs Take an active role in creating and reviewing care plans You will support the new staff shadowing you Undergo training on our rota systems Administer or assist with medication (where trained and authorised) Liaise with families, healthcare professionals, and external agencies Record, monitor, and report on health and well-being Support individuals with complex needs such as dementia, learning disabilities, or physical impairments Uphold safeguarding responsibilities, acting promptly to protect vulnerable individuals Travel between clients’ homes (mileage reimbursed) Attend training, workshops, and complete off-job learning for your apprenticeship As a Level 3 apprentice, you will take on greater responsibility in providing and coordinating care. You will be working towards the Level 3 Apprenticeship in Adult Care, preparing for senior roles such as Lead Care Worker or Supervisor. If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists. RNN Group both remotely and from one of their campuses or onsite at work, giving you the training and support you need to become a well-rounded and successful Health & Social Care Professional. The Apprentice Standard you will be studying is Lead Adult Care Worker Level 3.Training Outcome:Further and higher skill development within the businessEmployer Description:At Lotus Home Care, we recognise that being a carer is about more than just practical support. Great quality care comes from being a person to rely on emotionally, as well as physically. It is this understanding that has given us an outstanding reputation and enabled us to pass the ‘Me and Mum test’. With eleven offices based in Yorkshire, North Yorkshire, East Riding and the Humber, our committed and experienced group of compassionate individuals work hard to provide a positive experience for all service users, focusing on the unique needs of each person so that they can enjoy a full and happy life.Working Hours :7 days a week, rota to be discussed with managerSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Compassionate,Ability to work independently ....Read more...
Audit School/College Leaver Apprentice
We’re Cooper Parry’s Audit team – a collaborative group of professionals, passionate about delivering high-quality audits that make a real difference. We work closely with clients to ensure transparency, accuracy, and trust in their financial reporting – helping them grow with confidence and clarity. This role is based in our Manchester office. The assessment centre for this position will take place on the 4th February 2026As an Audit Trainee, you’ll dive into real projects from day one. This is more than just a job – it’s a launchpad. You’ll: Support audit fieldwork by reviewing financial documents such as invoices, bank statements, and payroll reports, and assisting in the preparation of financial statements.Engage with clients to understand their systems and processes, attend year-end stocktakes, and contribute to audit testing and reporting in small teams. Deliver high-quality work by managing deadlines, ensuring data accuracy, and collaborating with your team to meet client expectations.You’ll be supported every step of the way – by peers, mentors, and even our Partners. We’ll give you structure, but also the freedom to grow at your own pace.Training:The apprentice will be out for college days at their local Kaplan office and will receive exam and study leave support. Working towards a Level 7 Accountancy or taxation professional apprenticeshipTraining Outcome:There is clear progression pathway for an Audit trainee, once qualified you will be promoted to an assistant manager role.Employer Description:We’re no ordinary firm of accountants and business advisers. And this means we don’t give ordinary advice. We’re straight-talking, we put people and relationships before products and services, and deliver a streamlined, client-focused service free from unnecessary red tape. This is what’s made us the fastest growing firm of accountants in the UK... and our vision is to continue. Over the last couple years alone, we have achieved some fantastic feats: Ranked No.1 in the Accountancy Age Mid-Tier Power Index in 2022 Were Best Companies No.1 Accountancy Firm & No.30 Best Large Company to work for in the UK in 2023 Became B Corp certified in 2023! Measuring and improving our impact beyond business for a brighter tomorrowWorking Hours :Flexible working, core hours include 10am - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Sheffield
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing throughout the whole practice. Customer Service: Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently, and all emails responded to. Accurately update and protect patient information, including on the patient electronic database. Book the next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept as full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when it's returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of the day). Ensure that the toilets are checked daily and are clean and tidy and they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12-month apprenticeship, you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (between 08:30-17:00).Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Northallerton
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :x4 Days P/Week - Between Monday-Friday (08:15-17:30) - 16:30 On Fridays.Skills: Communication skills,IT skills,Attention to detail ....Read more...
Dental Receptionist Apprenticeship (Customer Service) - Middlesbrough
As a dental receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside. Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times. Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed. Booking and amending appointments, answering the phone, updating patient records. To answer the telephone promptly and in the prescribed manner. Ensure that the answer machine messages are switched on and off at the relevant times of the day. Check the telephone for messages that may have been left and return the calls as required. Ensure the reception emails are checked frequently and all emails responded to. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves the practice. Ensure you contact the patients regarding their upcoming appointment, including courtesy calls. Ensure that the appointment system is efficient and accurate. Ensure the appointments books are kept full as possible. Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments. Accessing sensitive information whilst always maintaining patient confidentiality. Ensuring patients are aware of the dental services and products we offer. Build and nurture great working relationships with the Clinical team and Practice team. Be actively involved in the smooth running of the practice by working well with the practice team. Work at other practice locations from time to time as required. Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other' Administration: Keep the reception area and waiting room clean and tidy. Record lab work back when returned to the practice from the lab. Send out ‘Failed to attend’ letters the same day to the relevant patients. Record and send out patient recalls. Manage open courses as directed by the Practice Manager. Organise stock supplies and control for reception. Remove safely any hazards from the waiting area (e.g., stock deliveries). Ensure all relevant forms for NHS and private are completed. Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner. Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day) Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day. To log out of SFD and SOE when leaving the reception desk Attend and participate in practice meetings. Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision. Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Thursday(08:15-17:30) Friday(08:15-16:45).Skills: Communication skills,IT skills,Attention to detail ....Read more...
Client Relationship Co - Ordinator Apprenticeship
We have a requirement for a Client Relationship Co-Ordinator to join our expanding company. The Client Relationship Co-Ordinator will support JLES Southern & Thames regions. The role is primarily based in our Tring office. This entry-level role is ideal for someone eager to develop a career in Client Relationship management within a supportive and growth-oriented environment. As a Client Relationship Co-Ordinator, you will support our team in building and maintaining positive relationships with our clients, ensuring high levels of customer satisfaction. You'll assist with identifying opportunities to grow business with both new and existing clients and learn the essentials of account management and customer support. The ideal candidate will have a passion for building relationships, excellent communication skills, and a proactive approach to problem-solving. While previous experience in client relations or customer service is helpful, it is not required. We are looking for someone who is ready to learn, organised, and excited to make a positive impact within our team. You will be rewarded by working for a growing company serving the rapidly growing housebuilding sector. We want people who have the drive, ambition, personality, and desire to succeed and overcome challenges. As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career. In addition to a competitive salary, we offer a comprehensive rewards package that includes an excellent bonus scheme, private healthcare, EASE programme, your birthday off, annual company trips, and other benefits that set us apart from most civil engineering firms in the UK. Our office is an open-plan environment that encourages collaboration and teamwork. Standard hours are 8:30 am to 5:00 pm, with an early finish at 4:30 pm on Fridays. We're not just hiring employees; we're looking for passionate individuals who thrive on overcoming challenges and are driven to succeed. If you're ready to be part of our success story and grow with us into the management team, your future awaits—apply now and let your career flourish! Role and Responsibilities: Research prospects and opportunities Call new prospects Arrange meetings Client Liaison Assistance with conversions Work with Marketing Manager on campaigns and marketing material Direct marketing Attending networking events Client entertaining — arranging and attending Updating CRM Systems Merchandise Ad-hoc business-related tasks, including client updates and monthly business operations reporting Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the business' processes and procedures Our training is all completed remotely via Teams with a development coach, who will be available for support You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours Training Outcome:As a young dynamic forward-thinking company, we offer excellent career development prospects for those eager to further their career.Employer Description:LES Group, established in December 2004, is a nationwide group of businesses offering civil engineering & infrastructure solutions to the housebuilding industry. Our mission is to address the adoption issues faced by housebuilders across the UK, whilst creating a positive experience for all our stakeholders including employees, clients, residents, and the general society.Working Hours :Monday to Thursday, 08:30 - 17:00. Friday, 08:30 - 16:30, 30 minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Build & maintain relationships,Proactive and flexible,Time management ....Read more...
IT Support Apprentice
From time to time, you may be required to perform other duties outside the role defined. You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you. Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share this commitment. We will carry out an enhanced DBS check on all staff and continued employment with Medhurst could be affected by the results of the DBS check. You may also be required to attend Safeguarding Training should the company decide this is necessary at any point. The post holder must carry out all duties and responsibilities with reasonable care for the health and safety of yourself and any other persons who may be affected by your acts and omissions at work, and to cooperate fully with Medhurst Communications Ltd in Health and Safety, Quality and Security policies. Essential Skills & Qualities Ability to communicate clearly. Friendly and approachable. Ability to work under guidance but also alone. Desire to learn and progress. Pays attention to detail. Keen interest and knowledge of computer technologies. Inquisitive approach to troubleshooting. Understands the importance of confidentiality and Safeguarding. Knowledge of Microsoft Operating Systems. Basic understanding of Networking Concepts. A full UK driving licence is very desirable. Training:The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date. However, training is typically 1 day per week. Training modules covered: CompTIA A+. AZ-900. Training Outcome:Success is achieved by building relationships with our clients and providing an outstanding level of service. We will look to retain apprentices and continue their learning, development & career progression upon successful completion of the apprenticeship. Employer Description:Since 1986, we have been making IT work for education and business clients. Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business. Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education market We provide a range of tailored IT services and scalable solutions, offering clients the flexibility to choose what best suits their requirements now and into the future.Working Hours :Monday to Friday between 8am-4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Business Administrator Apprenticeship
Pendle Education Trust has an exciting opportunity for a suitably skilled and experienced administrator to join the school office team at Colne Primet Academy. The post will involve working in the school office under the direction of the Exams Officer on a wide range of tasks. Some of these tasks are regular daily activities, but other duties will arise over the school year. You will be the face of Colne Primet Academy to a range of visitors from parents to external agencies and therefore you must be able to demonstrate outstanding customer service skills. Our school is a vital part of the local community and we are proud of the way in which our staff reflect this by working closely as a team so that everyone can aim high and achieve their goals. 1. To provide general clerical and administrative support including, but not limited to, general filing, word processing, photocopying and distributing mail 2. Deal with a variety of enquiries from visitors, students, parents, external agencies and members of the public in a professional manner, in person, over the phone or by email 3. Able to decide on many conflicting priorities of own workload, and maintain an organised and efficient working environment 4. Creating and maintaining manual and computerised student files, ensuring that data kept is accurate, up-to-date and recorded in the correct place 5. Maintaining stock and processing incoming deliveries, distribution and storage of stock 6. Routine financial administration, including ParentPay, petty cash and postage 7. Work as part of the office team to support colleagues from other departments 8. Ensure the office environment is tidy and maintained to the best standard 9. Any other duties the Office Manager considers appropriate 10. Share the Trust’s Vision, Mission, Values and Behaviours and communicate them effectively 11. Participate in Staff Review and Professional Development activities, and be actively involved in the Trust’s culture of high expectation 12. Value diversity and promote equality 13. Engage in marketing activities and liaison with employers and the wider community in line with Trust strategies 14. Contribute to cross-Trust events 15. Adhere to Trust policies and procedures including Health and Safety 16. Be responsible for safeguarding and promoting the welfare of children and young people 17. Any other duties that the Principal or Executive Principal consider appropriateTraining Outcome: There may be the opportunity to progress on to a higher level qualification or secure full time employment Employer Description:Pendle Education Trust has an exciting opportunity for a suitably skilled and experienced administrator to join the school office team at Colne Primet Academy.Working Hours :37 Hours Per Week Monday- Friday 09:00- 17:00 Term Time OnlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative ....Read more...
Landscaping Leader
Landscaping LeaderContractor role - up to £180 per day CIS Labour dependent on skills and experience. Must be registered to provide a UTR numberFuture opportunity to move to permanent, employed position circa salary £35k - £37.5k dependant on experienceLondon W3 must live within a commutable distance – driving licence essentialFull timeMRLandscapes is a dynamic and thriving garden design and landscaping company based in West London. We specialise in the design, construction and maintenance of suburban gardens for outdoor living throughout London. Our dedicated team is at your service for all your gardening needs, saving you time, hassle and stress.If You’re Experienced in Landscaping and Building Domestic Gardens You Could Be EXACTLY Who We're Looking For…This job will never be boring, you'll realise that when you contact us. Are you friendly, enthusiastic, with a great positive attitude? Do you believe you have higher standards, have the maturity to be a great team player, and always want to learn new things?Well, we believe you could be a perfect fit for our team then... Here's why...You’ll be responsible for 4 major roles within our West London based domestic landscaping company – working with your site manager to transform domestic gardens, creating beautiful outdoor landscapes for our clients, providing amazing customer service, and being a great team player...You’ll need to be well presented because we have company uniforms, you'll need to be trustworthy because we give you space to become better, you must be punctual because our gardens work to a tight schedule, and you must love smiling because our team are positive and always happy to help.You’ll also need to be hard working, committed, have great attention to detail, and want to feel proud of your work because it's the quality of our garden design and builds that set us apart from everyone else in our field. Extensive experience in hard landscaping; including paving, small amounts of brick work, decking and fencing, is 100% essential for applying for this position.Why? Because we're likely to invite you for a skill-based discovery day to see exactly where you would fit in our team. Is this you? Is this really you? If you believe it is, then respond with your CV, your name and the one skill you feel you are the best at!Duties but not limited to:- Supervise and coordinate landscaping projects, ensuring they are completed on time and to the highest standards.Operate and maintain various power tools and hand tools necessary for landscaping tasks.Oversee all landscaping activities.Train team members.Ensure that all equipment is in good working order and perform basic mechanical repairs as needed.Conduct regular inspections of landscaped areas to assess health and appearance, making recommendations for improvements as necessary.Collaborate with clients to understand their vision and provide expert advice on landscape design options. Qualifications Proven experience in landscaping is essential.Strong mechanical knowledge with the ability to operate various power tools safely and efficiently.Excellent leadership skills with experience managing a team.A keen eye for detail with a passion for design and outdoor aesthetics.Good communication skills to liaise with clients and team members effectively.A valid driving licence is preferred for transportation of equipment to job sites. Join us in creating stunning landscapes that enhance the beauty of our environment while leading a dedicated team of professionals! INDHS ....Read more...
Landscaper
Landscaping LeaderContractor role - up to £180 per day CIS Labour dependent on skills and experience. Must be registered to provide a UTR numberFuture opportunity to move to permanent, employed position circa salary £35k - £37.5k dependant on experienceLondon W3 must live within a commutable distance – driving licence essentialFull timeMRLandscapes is a dynamic and thriving garden design and landscaping company based in West London. We specialise in the design, construction and maintenance of suburban gardens for outdoor living throughout London. Our dedicated team is at your service for all your gardening needs, saving you time, hassle and stress.If You’re Experienced in Landscaping and Building Domestic Gardens You Could Be EXACTLY Who We're Looking For…This job will never be boring, you'll realise that when you contact us. Are you friendly, enthusiastic, with a great positive attitude? Do you believe you have higher standards, have the maturity to be a great team player, and always want to learn new things?Well, we believe you could be a perfect fit for our team then... Here's why...You’ll be responsible for 4 major roles within our West London based domestic landscaping company – working with your site manager to transform domestic gardens, creating beautiful outdoor landscapes for our clients, providing amazing customer service, and being a great team player...You’ll need to be well presented because we have company uniforms, you'll need to be trustworthy because we give you space to become better, you must be punctual because our gardens work to a tight schedule, and you must love smiling because our team are positive and always happy to help.You’ll also need to be hard working, committed, have great attention to detail, and want to feel proud of your work because it's the quality of our garden design and builds that set us apart from everyone else in our field. Extensive experience in hard landscaping; including paving, small amounts of brick work, decking and fencing, is 100% essential for applying for this position.Why? Because we're likely to invite you for a skill-based discovery day to see exactly where you would fit in our team. Is this you? Is this really you? If you believe it is, then respond with your CV, your name and the one skill you feel you are the best at!Duties but not limited to:- Supervise and coordinate landscaping projects, ensuring they are completed on time and to the highest standards.Operate and maintain various power tools and hand tools necessary for landscaping tasks.Oversee all landscaping activities.Train team members.Ensure that all equipment is in good working order and perform basic mechanical repairs as needed.Conduct regular inspections of landscaped areas to assess health and appearance, making recommendations for improvements as necessary.Collaborate with clients to understand their vision and provide expert advice on landscape design options. Qualifications Proven experience in landscaping is essential.Strong mechanical knowledge with the ability to operate various power tools safely and efficiently.Excellent leadership skills with experience managing a team.A keen eye for detail with a passion for design and outdoor aesthetics.Good communication skills to liaise with clients and team members effectively.A valid driving licence is preferred for transportation of equipment to job sites. Join us in creating stunning landscapes that enhance the beauty of our environment while leading a dedicated team of professionals! INDHS ....Read more...
Apprentice Revenue Officer
Successful candidates will deal with all aspects of Council Tax, working in accordance with statutory regulations and/or discretionary policies. The role will be varied as you will be dealing with a wide variety of people and ICT systems, being responsible for data input and the processing of information, providing advice and ensuring residents receive accurate bills and correct benefit payments. Alongside your role in the Council Tax team you will be working to complete the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship qualification through The Institute of Revenues, Rating and Valuation (IRRV). On successful completion of the apprenticeship, you will also be awarded the Certificate of Local Taxation, Revenues and Welfare Benefits (Tech IRRV). The apprenticeship will take approximately 18 months to complete through a blended approach combining virtual training days, online webinars, work shadowing and workplace mentoring. More specific responsibilities include: Process amendments to the Revenues systems, including changes in liability, discounts, premiums and exemptions and direct debit/instalment requirements, new properties, provisional bandings. Answer queries regarding Council Tax liability, discounts, premiums, disregards, exemptions, recovery and enforcement action, by telephone, in writing and via Citizen Access Platform. Negotiate and monitor arrangements, within agreed guidelines, for payment of arrears of Council Tax and determine any relevant action including enforcement action such as referral to an Enforcement Agent, Attachment of Earnings, and recommendation for write off. Assess, award and review, in accordance with legislation and within agreed guidelines, discounts, premiums, disablement reductions and exemption claims; identify and report more complex cases to the Revenues Manager. Prepare cases for Magistrates Court and attend court in order to make arrangements, within agreed guidelines, for payment of arrears of Council Tax and Committal proceedings. Prepare and refer cases to the Council’s Legal Department for Charging Order proceedings. To liaise with other council departments and external agencies. To identify, prepare, check and authorise, within agreed. guidelines, refunds on Taxpayers accounts or refer for verification/certification and to transfer or reallocate moneys between taxpayers’ accounts /funds. Take secure debit and credit card payments in accordance with regulations. Identify where additional ratepayer care and support may be required, and signpost/refer accordingly to internal and external welfare support services. Trace absconded debtors using all available methods, including conducting credit searches, land registry searches and making appropriate contact with any known employers, former landlords and other local authorities. Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job. Training:Online, blended learning with live & recorded training/webinars.Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to apply for permanent employment in the Council Tax team. As you approach the end of your apprenticeship, you will also receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.Employer Description:Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England. All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves. Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.Working Hours :Monday - Thursday, 9.00am until 5:00pm. Friday, 9.00am until 4:40pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Eager to learn,Can-do attitude ....Read more...
Technical Sales & Service Representative
JOB DESCRIPTION PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Support overall achievement of planned sales and profitability objectives for the assigned accounts, territory, and overall business by: Achieving or exceeding sales growth expectation metrics as defined by the Company Maintaining a working relationship with existing customers to ensure they receive exceptional service and to identify new sales opportunities Identify prospects, set appointments, make effective sales calls, and manage the sales cycle to close new business Possess an in-depth product knowledge and be able to conduct demos, troubleshoot issues, and provide solutions to product concerns Provide appropriate and regular reporting of activities and accomplishments to assigned Regional Sales Manager and others via the Company CRM as directed to, including but not limited to: Monthly report and key trip or activity reports Updates on competitive activities in the marketplace or at key customers/accounts Provide professional representation for the company in all business dealings, including at trade shows and with industry organizations, and attend company functions as directed. Maintain effective, regular, and competent communication with the company's laboratory through: Complete and thorough Lab Work Requests Documentation of trial results on all new products Key activity reports Line surveys QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position requires personnel's primary residence to be within assigned territory. Experience and Education Required/Preferred High school graduate or equivalent required 4-year degree preferred Minimum 5 years of related sales experience, preferably in chemical coatings Professional training in related business and/or professional seminars Specific Knowledge, Skills, and Abilities Required Excellent motivational facilitator skills Excellent people and leadership skills Excellent analytical and organizational skills Excellent verbal and written communication skills Excellent score on color examination Computer skills include the use of word processing, spreadsheets, and a CRM. Ability to objectively assess positive performance and address performance issues. Self-motivated, proactive, and self-assured work ethic Ability to think creatively to define and address personal, group, or business needs and opportunities. Ability to travel as required. Reasoning Ability Comprehend technology uses and applications. Demonstrate outstanding problem-solving and critical thinking skills. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver's license PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. While performing the essential functions of this job, the employee is regularly required to walk, stand, bend, and/or stoop, grasp, handle or feel, talk, and/or hear. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and or move up to 100 pounds. The employee is frequently required to bend, squat, and stoop. The employee is required to sit, walk, lift, carry, push, pull, climb, and kneel in this position. The employee must be physically able to meet the demands required by frequent travel to and from customer sites and Company required functions. WORK ENVIRONMENT The work environment is representative of those an employee would encounter in a typical manufacturing environment, with moderate solvent odors and normal hazards associated with handling, compounding, and application of coatings may be present. Most duties will be performed within assigned customer or prospective customer manufacturing facilities. Other duties will be performed within Company or customer corporate, lab, and distribution facility sites. Appropriate personal protective equipment is always provided to enable proper health and safety precautions. HMIS and MSDS guidelines must be followed when working with raw materials and coatings to ensure safety. KEY PERFORMANCE INDICATORS (KPI) Achieve 100% or better of monthly, quarterly, and annual sales plans for assigned accounts/ territory Encourage, develop, and assist in increasing sales volume. Maintain, expand, and demonstrate his or her knowledge of the company's policies, products, and programs, including the Values and Expectations of 168. Exhibit initiative for advancement Attend meetings and/or classes to advance job-related skills Excellent attendance record Apply for this ad Online! ....Read more...
Chef Apprentice
As a Chef apprentice, your passion for all things food and the desire to make the perfect dish every time is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast past service, you'll soon become an invaluable member of the kitchen team. Join us at Flaming Grill, where we're famous for flame-grilled food and sizzling skillets. We're all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks. We're all about rewarding our teams' hard work, that's why... You'll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Wage Stream – Access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more... Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank. Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter! As a Chef apprentice, you will... Prepare, cook and present food which meets specs and customer expectations. Maintain hygiene levels and safety regulations in the kitchen to help to guarantee the safety of your entire team and visitors. Communicate clearly with your team in order to provide high-quality meals to customers on time. Keep up to date with new products, menus and promotions. What your apprenticeship includes: A mixture of face-to-face and Skype/phone catch-ups every 4–6 weeks to discuss feedback and progress. A mixture of on and off-the-job training, including workshops and webinars. Reviews every 12 weeks with your Line Manager and apprenticeship Trainer. The chance to get Functional Skills in English and maths (if you don't already have GCSE or equivalents). A Chef Apprenticeship Qualification once you have completed the 15-month programme. Attend 4 masterclasses to further develop your Chef skills. Training:Chef Academy Production Chef L2, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development within the business.Employer Description:Greene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.Working Hours :Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Apprentice Mortgage Administrator
Role Purpose: Provide support to the MFB sales team by case managing files accurately within prescribed timescales, ensuring excellent customer service. Support other Case Managers to help the company achieve its objectives. Key Responsibilities: Build and maintain effective relationships with new and existing clients Act as the first point of contact for clients, lenders, and conveyancers at all stages of the mortgage process Respond promptly and accurately to telephone calls, emails, and correspondence Liaise with Mortgage Consultants to update progress and resolve queries Escalate specific issues to the Line Manager for discussion and resolution Embrace and contribute positively to the firm’s Mission, Vision, and Values Work within prescribed procedures and practices Input, update, and maintain data so systems and files reflect current positions Produce written correspondence and documents using standard formats Manage diary systems to monitor cases and progress chase as needed Follow case progress from initial application through legal completion and beyond Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector. As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. Key Learning Outcomes: A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation Professional Qualifications: CeMAP1 - awarded by London Institute of Banking and Finance (LIBF) Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:We want all candidates to progress onto the Level 3 Mortgage Adviser. We are hoping that all candidates will remain full-time employed with us after their apprenticeships end.Employer Description:Independent, privately owned, Directly authorised, whole of Market Mortgage finance Brokerage. Starting out small in 1990, we’ve grown to be one of the UK’s most respected and award-winning mortgage brokerages. Most importantly, we’ve kept the client at the heart of everything we do, and our independent, family-owned approach means we will always take the time and effort to understand our clients mortgage finance needs, and we have achieved the coveted 5/5 on Trust pilot Specialising in all types of property finance including Buy to Let, Residential, Commercial, Holiday Lets, Development Finance, Commercial finance, Short Term / Bridging Finance.Working Hours :Monday to Friday between 8.30am to 5.30pm.Skills: Communication skills,Team working,Initiative,Friendly,Confident ....Read more...
AAT Apprentice Accounts Assistant
In line with the University’s Strategy, Values and Behaviours, and as part of your apprenticeship programme, you will: Complete your AAT qualification alongside gaining practical experience. Work primarily within Finance Shared Services, with opportunities to gain experience across Financial and Management Accounts, Credit Control, and Procurement. Support the delivery of accurate accounting transactions and monitoring processes relating to the University’s Income & Expenditure account and balance sheet. Produce and distribute regular reports from the financial system. Assist with the preparation, monitoring, and reporting of the annual budget and statutory accounts. Prioritise and manage tasks in line with clear guidance from your line manager(s) Build and maintain effective working relationships with colleagues across Finance, staff and students in Faculties/Services, and external organisations as required. Undertake other appropriate duties as required to support the work of the Finance Department. This Role Description is not intended to be an exhaustive list of duties and will be subject to periodic review by the University Executive and/or relevant within the Faculty/Service in discussion with the role-holder.Training:Advanced Diploma - AAT Level 3. Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level. The area you will cover include: Advanced Bookkeeping. Final Accounts Preparation. Management Accounting: Costing. Indirect Tax. Advanced Synoptic Assessment. Training Outcome:Opportunity to progress within the team for the right candidate.Employer Description:Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. Discover more about us. With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. Working Hours :37 hours per week - Monday to Friday. Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Technical Sales Advisor – Domestic
Technical Sales Advisor Location: Totnes Mego Employment is delighted to represent a respected local company known for its outstanding customer service, meticulous attention to detail, and bespoke design solutions. We are currently seeking a confident, ambitious, and proactive Technical Sales Advisor to guide clients smoothly and efficiently through the sales pipeline—from initial enquiry to the successful completion of solar PV and battery storage installations. This role involves both domestic and commercial projects, so experience with large-scale solar PV and battery systems is highly advantageous. The Role: Overseeing our Residential Sales pipeline Caretaking our client base from initial enquiry to handover to PM Reporting – weekly and monthly reporting to help with budget planning, meeting sales targets and financial forecasting Stay up to date with any changes in regulations that can affect products offered Keep pricing of equipment up to date and competitive Work with marketing and suppliers to create offers for clients Design of Solar PV and battery systems in both PVSYST and OpenSolar Pricing system designs appropriately and producing quotes Making sales calls to clients, from initial enquiry to technical follow-up and more detailed presentations using Microsoft Teams Presentation skills – presenting system design and modelling to clients Carry out site visits, evaluating sites from an installer perspective and review quotes accordingly Working to quarterly sales targets to meet business targets, motivating and supporting the sales team to meet team targets Managing the pricing of equipment on Open Solar Advising customers on the phone and attending events and shows as necessary Completing a desktop survey ahead of a site-visit Generating personalised solar and battery storage quotes using our bespoke software Visiting site to collect any further information needed for a successful installation and to close the deal Liaise with operations teams regarding the quote to facilitate a smooth delivery Liaise with marketing to advise on strategic campaigns Other reasonable tasks as requested by your manager You Are: friendly, flexible and a superb communicator able to or willing to learn how advise clients on a range of solar and battery solutions highly organised and able to manage multiple tasks effectively self-managing and proactive great satisfaction from bringing the highest quality service to the customer driven by contributing your energy to creating energy resilience for future generations The Ideal Candidate Will Have: Experience in the solar industry; however, candidates with technical system knowledge in related or similar sectors will be considered. A minimum of 3 years' sales experience, preferably within a commercial or technical sales environment (ie carbon emissions, sustainability, energy independence). Proven track record of working towards and achieving sales targets. Desirable Knowledge (Training Provided): HubSpot CRM OpenSolar design software The renewables/energy sector Interested? Call 01803 840844 and ask for Chris Henry to learn more. Alternatively, email: chris.henry@mego.co.uk Mego Employment Ltd acts as an employment agency for permanent roles and an employment business for temporary positions. ....Read more...
National Account Manager
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Tremco is currently searching for a National Accounts Manager - Grainger Specialist. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan. ESSENTIAL DUTIES AND RESPONSIBILITIES: Specific Responsibilities: Target new and develop existing National Account opportunities within the Grainger program. Establish senior level relationships within targeted National Accounts. Establish agreements, contracts, MSA's for long-term business with National Account customers. Identify perceived gaps in our value offerings that present opportunities for National Account growth. Manage a revenue forecast process for each National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained. Key Activities: Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement. Accountability: Meet and exceed sales targets / plan based on National Accounts program goals. Add and develop new accounts within the National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process. Provide updates as part of the National Accounts MPGT monthly communication. Other Requirements: Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and industry networking events. Must have previous experience in developing large corporate accounts. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc. Critical Success Factors: Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision. EDUCATION: Bachelor's degree from four or 5-year college or university EXPERIENCE: Four to seven years related experience and/or training The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.Apply for this ad Online! ....Read more...
Apprentice Senior Administrator
During this apprenticeship, you will learn the following To deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. To exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day-to-day basis, you will be expected to resolve more complex queries without necessarily referring to your manager. Maintain high-profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate. Organising events, including booking a venue, sending invitations, arranging refreshments, liaising with speakers, managing bookings, coordinating colleagues, advertising, collating feedback and reporting back. Will manage some smaller projects on own initiative, but will also carry out desk research and source data from internal and external sources in order to contribute to wider projects. To use a variety of complex University systems and processes to research, analyse and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data. Support the management, development and implementation of operational processes and systems.Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate. Provide specialist advice and training to colleagues on the area of activity. As required, provide a professional secretarial service to relevant committees and meetings. You may be required to be responsible for one or more of the following: monitoring budgets, including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget, procuring goods and services through the University system, updating and writing content for the department’s communications, eg intranet page, dealing with health and safety and facilities issues. HR-related tasks such as managing staff absence, induction, or dealing with leavers. Dealing with arrangements for international visitors. Monitoring internal procedures/compliance and ensuring these are followed and disseminated as appropriate. Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others. You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner. Training Outcome:Senior Administrator.Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching. People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success. We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University. We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work. Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries. The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...