Working with the Helpdesk team on HR Frontline, within Sandwell Council's Human Resources department, offers an exciting opportunity to contribute to our digital transformation to Oracle Fusion.
During your apprenticeship, you will build your skills, knowledge, and experience by performing the following duties:
Handle a wide range of telephone and email enquiries from customers
Undertake a variety of administrative and ICT-based tasks related to HR service delivery
Support service area projects and day-to-day service delivery as needed
Adhere to the council’s financial procedures and accounting guidelines
Maintain an efficient filing and electronic records management system
Collect statistical data and prepare appropriate reports as required
Assist the team in keeping accurate and up-to-date establishment, employee, recruitment, payroll, and pension records and systems, both manual and computerised
Respond to employee information requests and enquiries under guidance, including supporting the completion of monitoring forms
Help ensure compliance with legislative requirements and internal deadlines
Assist in creating and preparing reports, letters, memos, spreadsheets, documents, and databases using a range of software including Word, Excel, Adobe, Publisher, PowerPoint, Access, SBS, and Discoverer
Actively participate in regular progress reviews
Become an engaged and contributing team member
Undertake relevant training identified for the role
Deliver services in a courteous and professional manner
Maintain strict confidentiality of employee data at all times
Training:At the end you will gain a Level 3 HR Support Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 18-month contract and at the end you will gain a Level 3 HR Support Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday between the hours of 8.30am and 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Confident telephone manner,Flexible,Maintain confidentiality,Calm and approachable....Read more...
This is a new, exciting position with a global ICT Infrastructure provider with a large UK entity, the role is to join as a Business Development Manager. This is a forward-thinking company that provides cutting-edge technology that helps ensure the smooth and efficient running of critical infrastructure globally. APPLY NOW for more information.
Job Title: Business Development Manager
Industry: ICT
Location: Fully Remote – UK Wide
Package: £120,000+ package incl, Healthcare, Life Insurance, Pension, Car/Car Allowance, Tablet, Phone & home office.
Role
The key responsibilities for this exciting Business Development Manager position will be a focused on growing & developing an account base along with developing new business opportunities... developing relationships and cultivating opportunities with end users in the data centre market, colo providers and hyperscale. The role is "solution selling" business to business, offering installation of critical AI-enabled IT infrastructure, cabling, rack & stack, containment, power, energy, lighting, LV systems & managed services. This role will require being autonomous and self-generating leads and making and managing appointments. The successful candidate will be joining a sales team of 12 and will be required to meet and exceed targets and convert marketing strategies into sales. This is a challenging but extremely exciting and rewarding role... a great opportunity to be part of a stable organisation experiencing rapid growth phase.
Candidate
Are you a Business Development Manager already working in the ICT or Tech sector or maybe an Account Manager in the industry feeling undervalued and not challenged in your current role? Don’t feel you’re being rewarded properly, even though you’re smashing targets?
We are seeking candidates from directly within the ICT infrastructure sector with experience in the data centre vertical who can hit the ground running…. if you have a minimum of 3 years in one of these sector then we’d love to hear from you.
To be successful, the ideal candidate will be ambitious, disciplined and well organised, possessing the focus, attention to detail and the desire to close deals, managing long complex sales cycles through to fruition and winning business. Ideally, having demonstrable experience in a high-pressure sales environment ideally selling security systems into the commercial or public sector in Ireland. We are seeking the type of person who is confident to operate at all levels of business and interface with a multitude of organisations in different sectors. Polished oral, written communication & presentation skills are essential
The Package
This role as Business Development Manager is offering a basic salary of £65,000 / £70,000 with a realistic OTE of £120,000+ OTE with an uncapped commission structure. Also included in this package will be Healthcare, Pension, Life Insurance, Car allowance or company car, Tablet, Phone & Home office. This company offers great opportunities for training, career progression & development. APPLY NOW for more information.
At Postilion, we specialise sales recruitment in all industries at all levels including, IT infrastructure, IT, tech, Data centres, sales, Business Development, Sales Executives, tech & IT market, Security solutions, Sales professionals APPLY NOW!
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Are you a determined marketing professional ready to grow with a dynamic agency where performance is rewarded and potential is unlimited? Join a tight knit team where you'll work directly alongside the Head of Production - a veteran within the business. This is your chance to make the role entirely your own whilst learning from the best in a supportive environment that rewards performance with progression. Two pay rises already planned for high performers this year! About The Agency This award winning media agency specialises in competitions, promotions, and brand partnerships, working with over 2000 high street, beauty, leisure brands and holiday companies across 84 major UK titles. They pride themselves on giving London agencies serious competition whilst providing meaningful careers without geographical limitations. Their impressive client roster includes major publications like The Times, Mirror, Mail, and Sun, plus partnerships with major brands including Vodafone campaigns. What You'll Be Doing Step into an essential administrative role that forms the backbone of successful promotional campaigns. You'll manage winner experiences from start to finish, maintain critical data systems, and support campaign delivery across major UK brands. This isn't just admin - it's your gateway to understanding every aspect of promotional marketing whilst building expertise that opens doors to rapid career progression. Competition Winner Management:Contact competition winners promptly to confirm prize details, terms & conditions, and secure acceptanceCoordinate prize fulfilment between brands and winners whilst maintaining strict GDPR complianceFollow up with winners to collect photos and testimonials for marketing contentCreate engaging winner content for websites, social media, newsletters, and brand communicationsBuild and maintain the "Winners Wall of Fame" showcasing success stories across platformsData Management & GDPR Compliance:Cleanse, password-protect, and securely store competition opt-in data following compliance protocolsTransfer brand data through secure, GDPR-compliant methods including encrypted platformsCreate monthly Data Transfer Consent Forms ensuring proper permissions before data sharingMaintain comprehensive records and audit trails for all data processing activitiesCampaign Support & Reporting:Assist in creating detailed Brand Round-Up Campaign Decks documenting activity across all touchpointsCompile reports covering digital campaigns, newsletters, social media, and print collaborationsGather insights and statistics from multiple platforms, creating analysis spreadsheets as requiredSupport campaign documentation ensuring accuracy across all brand and title partnershipsWebsite Content Management:Update competition websites with winner content, photos, and testimonialsMaintain agency portfolio sites with current campaign activity and brand testimonialsResize and optimise imagery for mobile and desktop viewingApply basic SEO principles during content uploads to improve search performanceDatabase Administration:Maintain comprehensive tracking spreadsheets covering campaign progress and winner recordsUpdate testimonial databases and brand contact informationManage annual contact lists for relationship management and seasonal communicationsCreate detailed activity reports ensuring accuracy across all campaignsProduction Support Opportunities: During training periods, you'll shadow the Head of Production and potentially cover responsibilities for annual leave including campaign brief updates, booking schedule management, client liaison, financial processes (invoicing, payment reconciliation), and maintaining internal tracking systems - providing invaluable exposure to senior-level responsibilities. Essential Skills and Experience:Strong organisational skills with exceptional attention to detailExcellent written communication for client-facing correspondenceProficiency in Microsoft Office/Google Workspace, particularly Excel for data managementAbility to manage multiple tasks simultaneously whilst maintaining accuracyInterest in marketing and eagerness to learn about promotional campaignsPositive attitude and drive to make the role your ownTechnical Platforms:Microsoft Office Suite/Google Workspace (Excel, Word, PowerPoint, Outlook, Teams)Website content management systemsEmail marketing platforms (Mailchimp training provided)Data transfer and security platformsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. What We Offer:Competitive starting salary £23,000 - £25,000 with two pay rises planned for high performers this yearFully remote working arrangements with complete flexibilityDirect mentorship from experienced Head of Production with 14 years of industry expertiseOpportunity to make the role entirely your own - the sky's the limit for driven individualsComprehensive training across promotional marketing, data management, and campaign coordinationSmall supportive team environment where your contributions are immediately recognised and valuedClear progression pathway with exposure to senior production management responsibilitiesYour Marketing Career Journey The promotional marketing industry offers exceptional opportunities for ambitious administrators to rapidly progress into specialist marketing roles. This position provides comprehensive foundation training in campaign management, data compliance, content creation, and client relationship management - skills that are increasingly valuable across all marketing disciplines. With the right attitude and drive, many junior administrators progress quickly into account management, production coordination, or digital marketing specialist roles within growing agencies. This exciting Junior Marketing Administrator opportunity is brought to you by The Opportunity Hub UK - connecting ambitious professionals with career-defining roles.....Read more...
To provide first-line and second-line IT support to staff across multiple sites, assist with the maintenance and development of our network infrastructure, and ensure that all users have the tools and resources they need to work efficiently and securely.
Key Responsibilities
Provide day-to-day ICT helpdesk support, responding to user requests via phone, email, and ticketing systems.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Assist with the installation, configuration, and deployment of computers, mobile devices, printers, and other IT equipment.
Support the maintenance and monitoring of network systems, including switches, routers, firewalls, and wireless access points.
Help manage user accounts, permissions, and access rights in Microsoft 365, Active Directory, and other core systems.
Ensure IT security best practices are followed, including software patching, antivirus management, and regular backups.
Document IT processes, troubleshooting steps, and asset inventory.
Work with third-party suppliers for hardware repairs, software support, and specialist networking tasks.
Support system upgrades, rollouts, and IT projects under the guidance of the IT Manager.
Participate in training sessions and complete all coursework required for the Level 3 apprenticeship qualification.
Training:All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments.
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisionsWe specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:
Ongoing career development and progression opportunities for the right candidate upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Mon–Thu: 8:30–17:00
Fri: 8:30–16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Mechanical Design Engineer Location: Walsall, West Midlands Salary: Up to £40,000 (Negotiable, dependant on experience) Benefits:30 Days holiday including bank holidaysTraining and development opportunitiesNest pension planGreat company culture Company Profile: A world leading manufacturing and development company who supply specialist equipment to the MOD, Military and Defence sectors are currently expanding their team. Job Profile: This innovative organisation is seeking a versatile and adaptable Mechanical Design Engineer. Candidates must be UK nationals and will undergo security vetting. Duties:Compile, monitor, and update project plans and status reportsManage project engineering and procurement filesProvide technical and administrative support for projectsSupport the release and modification of drawings and parts listsOffer technical assistance during procurement, build, and test phases of projectsGenerate project procurement lists and handle RFQs and purchase ordersMonitor and expedite the project procurement processHandle project deliveries, goods inward approval, and assignment to relevant projectsPerform other project-related duties as requested by senior management Skills & Attributes:Qualified to SVQ/NVQ level 5, ONC/HNC (Minimum Level 4), or City & Guilds T4 or T6 in Mechanical Engineering or EITB Approved Apprenticeship or similarSolid understanding of mechanical engineering principles and analytical applicationA strong background in Design/Project Administration/Engineering is essentialProficient in Microsoft Project, Excel, and WordKnowledge of Solidworks and solid modelling is advantageousFlexible, adaptable, well-organized, and a team playerExcellent communication skills for technical and practical conceptsPreferably 5+ years in a Mechanical Design/Manufacturing Environment. Hours of Work:39.5 hours per weekMonday to Thursday: 7:30am to 4pm, Friday: 7:30am to 1pmBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Job title: Senior Mechanical/Pipeline Engineer
Location: Cumbria (on-site)
Who are we recruiting for?
A confidential, award-winning major hazards research & full-scale testing centre driving the Energy Transition with unique experiments on gaseous and liquid fuels.
What will you be doing?
Leading end-to-end mechanical/pipeline projects—concept, design, build, and commissioning—with assured delivery.
Producing robust design briefs, calculations, BoMs, and formal design packs with internal/external partners.
Guiding multidisciplinary teams; coaching juniors and elevating best practice.
Steering procurement and technical bid evaluations; managing scope, risks, and change.
Communicating findings to clients—clear reports, data-driven insights, and strong presentations.
Are you the ideal candidate?
Qualified Mechanical Engineer (degree) and Chartered or on the path; pipeline/mechanical fundamentals mastered.
Successful track record in energy sector projects; gas transmission & distribution experience.
Fluent with pump/piping design, fluid systems, pipe stress, and P&IDs.
Motivated, adaptable, and focused—juggling multiple deadlines without compromising quality.
UK driving licence; able to obtain UK Security Clearance; willing to be site-based.
What’s in it for you?
Vibrant career growth with training, mentoring, and clear progression.
Profit share bonus; pension up to 9%; life assurance & income protection.
26 days holiday + bank holidays; private medical & dental; health assessments; gym allowance.
EAP support; eye-test & glasses contributions; flu jabs; retail discounts; professional fees reimbursed.
Work in a refreshed, inspiring location near Northumberland & Lake District National Parks.
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities. ‘
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Provide administrative support across departments, particularly HR and Talent teams.
Answer phone calls and emails professionally, directing queries as needed.
Maintain accurate digital and physical filing systems.
Help schedule meetings, take minutes, and prepare documentation.
Assist with office supplies, deliveries, and general coordination tasks.
Assist in drafting and posting job advertisements on job boards and company platforms.
Help screen CVs and applications against job descriptions under guidance.
Support coordination of interviews, including scheduling and communicating with candidates.
Maintain recruitment tracking spreadsheets and systems (e.g., applicant tracking systems).
Assist in preparing offer letters, onboarding documents, and new starter packs.
Ensure compliance with data protection and confidentiality policies in recruitment processes.
Support employer branding activities, such as social media posts or careers page updates.
Attend recruitment events, fairs, or open days where applicable.
Support in producing reports, presentations, and internal communications.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday 9am to 6pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
RCC Operative - FM Service Provider - Barbican, London - £65,000 per annum CBW is currently recruiting for an RCC Operative to join a dynamic team focused on real-time monitoring and optimisation of building systems. Based in London, you will play a key role in ensuring energy efficiency, operational resilience, and occupant comfort across a diverse portfolio of sites. You will be responsible for monitoring BMS, FDD platforms, and IoT technologies, identifying inefficiencies, and carrying out first-line remote interventions. In addition, you will support site-based teams to ensure buildings continue to perform at their best, providing an exceptional standard of service delivery within a critical environment. Hours: 8:00am – 5:00pm, Monday to FridayKey Duties: Monitor building systems (BMS, HVAC, lighting, IoT) to spot and resolve issuesApply first-line remote fixes and escalate complex issues when needed.Manage service requests and ensure timely resolution in line with SLAsProduce reports on interventions, highlighting impact such as energy savings, system improvements, and reduced risksSupport IoT device integration and smart building deploymentsCollaborate with on-site teams and contractors to deliver operational excellenceEnsure compliance with change control, data security, and audit requirementsRequirements:City & Guilds or NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent)Hands-on experience with BMS/HVAC systemsUnderstanding of energy efficiency and sustainability principlesStrong analytical and problem-solving skillsClear communication and ability to work with multidisciplinary teamsDesirable:BMS/Smart Building certifications (e.g., Trend IQ Vision, Niagara Framework)Knowledge of frameworks such as ISO 50001, NABERS, BREEAM, or LEEDExperience with IoT device deployment and telemetryFamiliarity with Net Zero Carbon strategies and smart building analyticsPlease send your CV to Katie at CBW Staffing Solutions for more information. ....Read more...
Are you passionate about helping others, keen to develop professional skills, and ready to kickstart your career in a supportive and diverse workplace? Sandwell Council is offering a range of Customer Service Apprenticeships across several internal departments.
Opportunities Available In:
Asset Management & Improvement - Support the delivery of housing repairs and maintenance services by liaising with contractors, scheduling jobs, and providing updates to residents. You’ll develop ICT, admin, and organisational skills while helping ensure council housing services run smoothly.
Revenue & Benefits Team - Work in the Business Rates team to provide information on exemptions, reliefs, and payment arrangements. A great opportunity to build your customer service and data handling skills while assisting local taxpayers.
Children & Education Directorate - Provide business and project support across various education services and assist the PA to the Executive Director. You'll be involved in everything from diary management to liaising with schools and partner agencies.
Skills & Employability Team - Support a high-performing careers team by organising appointments, marketing events, and keeping social media and websites up to date. Gain valuable insight into the careers guidance sector while building your communication and organisational skills.
Independent Living Centre - Help support vulnerable residents by processing Blue Badge applications, managing admin tasks, and providing excellent customer service in a role that truly makes a difference.
Think Sandwell Team - Be part of the council’s business support services—handling client files, supporting funding claims, arranging meetings, and promoting local employability programmes.
Customer Contact Centre - Work in a fast-paced contact centre and complaints team environment where you’ll assist residents, update systems, and deliver high-quality support on a wide range of council services.
These roles provide a fantastic opportunity to gain real-world experience while working towards a recognised qualification. Whether you're supporting housing repairs, providing careers guidance, managing education admin, or helping residents access vital services, these roles will give you the skills, experience, and confidence to launch your future career.Training:At the end, you will gain a Level 2 Customer Service Practitioner Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Safeguarding, Prevent, Fire Awareness, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed-term 12-month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday with hours varying between 8am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Data Protection,Flexibility,Empathy/Sympathy,Confidentiality,Professionalism,Respect for others....Read more...
Linux System Engineer - Zurich, Switzerland
(Tech stack: Linux System Engineer; Linux (RHEL, CentOS, Ubuntu), OpenShift, Kubernetes, Docker, Ansible Automation Platform, Tekton, ArgoCD, Terraform, AWS, Azure, GCP, Bash, Python, Apache, Nginx, MySQL, PostgreSQL, MongoDB, Elasticsearch, TCP/IP, DNS, VPN, iptables, firewalld, SELinux, KVM, VMware, HAProxy, Pacemaker, Prometheus, Grafana, Jenkins, GitLab, rsync, Bacula; Linux System Engineer)
We have an exciting opportunity for a Linux System Engineer to join a leading company at the forefront of financial technology and secure cloud infrastructure. In an era of digital transformation, we are building resilient, scalable systems that support critical financial transactions, digital banking, and secure data processing.
Our team leverages cutting-edge tools like OpenShift, Kubernetes, and Ansible, combined with stringent security frameworks and compliance standards, to ensure the integrity and reliability of financial services. Join us to shape the future of secure, Linux-driven cloud and on-premise solutions, making a tangible impact on the next generation of financial technology and trusted digital services.
Our client is looking for passionate Linux System Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): Linux (RHEL, CentOS, Ubuntu), OpenShift, Kubernetes, Docker, Ansible Automation Platform, Tekton, ArgoCD, Terraform, AWS, Azure, GCP, Bash, Python, Apache, Nginx, MySQL, PostgreSQL, MongoDB, Elasticsearch, TCP/IP, DNS, VPN, iptables, firewalld, SELinux, KVM, VMware, HAProxy, Pacemaker, Prometheus, Grafana, Jenkins, GitLab, rsync, Bacula, Linux System Engineer.
All Linux System Engineer positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland/ Hybrid Working
Salary: CHF 100,000 - CHF 120,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITTZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/LINUX100120....Read more...
General IT support for the UK office and field teams including laptop build/support, networking and cyber security
1st/2nd line Telecommunication support for UK customer framework to meet agreed SLAs
To provide cover for the office 2nd line Comms engineer and helpdesk in Ireland
To provide data centre/server/cloud support for Ireland and wider business
Provide local and field IT technician support via remote desk top and on-site
Achieve and maintain local SME status across company based applications and 3rd party systems in order to maintain availability
Support the engineering and comms support function by engaging with key stakeholders to provide valuable input.
Participate in PM Admin project support utilising existing systems and engaging with specific engineering delivery functions to cover absence or annual leave
Facilitate effective communications within the UK and Ireland office developing positive relationships with stakeholders to build confidence
Maintain a focused commitment to the apprenticeship college course through regular weekly day-release attendance and development of the course portfolio with support from the UK Ops Manager
Engage with online based training and ensure accreditation/certification is updated on your HR profile
Assist with the resolution of any non-conformances or incidents in line with company policies and update records accordingly
Commercially aware, understand the financial impact associated with decision making
Look for opportunities to streamline processes and reduce waste. By working efficiently we can reduce costs
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:EMR Integrated Solutions is a leading provider of communications, SCADA and instrumentation solutions. Working with industrial sectors as diverse as water, power, utilities, corporate business, broadcasting and public safety organisations, we have a track record stretching back to the early 1980s and a management team with a wealth of industry experience.Working Hours :Monday - Friday, 9.00am - 5.00pm, Office based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Familiarity and interest in IT,Good time-keeping skills,Ambitious,Flexible,Able to adapt to new challenge....Read more...
Day-Day Responsibilities:
Answer incoming calls from clients, families, healthcare partners, and staff in a professional and empathetic manner.
Act as the main point of contact for hospitals, GPs, and local authority representatives.
Manage email correspondence and respond promptly to queries.
Schedule client care appointments and visits for the domiciliary care team.
Coordinate appointment changes, cancellations, and urgent requests.
Ensure staff rotas are kept up to date and communicate changes effectively.
Maintain client records in line with GDPR and CQC requirements.
Prepare, update, and file care documentation, assessments, and contracts.
Support the recruitment and onboarding process with document collation and interview scheduling.
Order and manage office supplies and ensure the workplace is organised.
Assist with CQC compliance processes by ensuring records are accurate and up-to-date.
Support with preparing reports, audits, and data summaries for management.
Maintain logs of incidents, complaints, and compliments for monitoring purposes.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship L3 Qualification.Training Outcome:The closing date is guidance, if a successful candidate is found before the advertised dates, the advert will close early.Employer Description:Memory Jane Healthcare is a trusted provider of high-quality domiciliary care services across Hampshire. We support clients in their own homes, helping them live independently while receiving the care they need. Our team is passionate, compassionate, and dedicated to delivering exceptional service to our clients and their families.Working Hours :Monday-Friday (Shifts TBC)Skills: Organisation skills,Attention to detail,Communication skills,IT skills....Read more...
Maintaining and updating HR databases and employee records to ensure accuracy, completeness and integrity of data
Providing HR reports when required for management and the wider HR team
Providing a point of contact for all HR service users
The ability to deliver high levels of administration in a fast-paced environment
Processing starters, leavers and amendments to terms and conditions of employment
Writing employee relations letters for the HR team, including but not limited to employment contracts, absence-related meetings, investigations, disciplinaries, grievances and flexible working requests
Take minutes of formal HR meetings
Working with OH providers to ensure we are logging all information and keeping GDPR compliant
Point of contact for all new starters, including sending contracts of employment and arranging inductions
Administrate the security clearance process
Recruitment tasks such as drafting job specifications/adverts, shortlisting candidates and sitting in interviews
Acts with professionalism, empathy and integrity, while understanding and valuing contributions of others
Ability to multitask and adapt to changing timescales and priorities
Ability and willingness to improve existing working practice
Able to demonstrate the ability to take ownership of problem resolution
Training:Level 3 Human Resources apprenticeship standard, including:
Knowledge,Skills & Behaviours
Certificate in Human resource practice
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Cammell Laird has a clear vision - to build customer success.
Cammell Laird’s mission is to capitalise on years of shipbuilding and ship repair experience and engineering strength to better support our customers.
Our guiding principle is to put safety at the heart of everything we do – consequently Health and Safety must continue to underpin our collective efforts and the agenda for change.Working Hours :Mon – Thurs 8am – 4:30pm (45 minute lunch break at 12pm)Fri 8am – 2:30pm (45 minute lunch break at 11am).Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private medical insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principles
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Contact Centre Solutions Implementation Lead Location: Manchester, M1 3BN (office based)Salary: circa £60k dependent on skills and experience + BenefitsFull TimeAbout CiptexCiptex, a leader in bespoke cloud communication platforms, is seeking a skilled and customer-focused Contact Centre Solutions Implementation Lead to configure, deploy, and support advanced voice and contact centre platforms (primarily Twilio Flex) for our clients.In this key role, you’ll combine deep technical expertise with strong communication skills to bridge the gap between customer requirements and successful technical delivery. From initial design and configuration to post-launch support, you’ll be instrumental in ensuring each project meets our clients’ business needs and runs smoothly in a live environment.Key Responsibilities
Configure, deploy, and optimise Twilio Flex (or similar platform) and Ciptex RACE solutions to meet customer goals, with a focus on voice and contact centre environmentsTranslate high-level business requirements into clear technical specificationsDeliver customer training programmes, including train-the-trainer sessions and user guidesProvide early-life support and ensure a smooth handover to ongoing support teamsManage integrations, data migrations, telephony/voice routing, and number porting activities with minimal disruptionCollaborate with developers to ensure custom features and integrations align with contact centre workflows and reporting needsContinuously improve deployment processes, tools, and documentation
Ideal Candidate
Proven experience working with contact centre technologies and operations (voice routing, telephony platforms, reporting, and integrations)Hands-on experience with Twilio Flex (or similar platform) Studio, Task Router, and FunctionsStrong understanding of contact centre processes and challenges, including workforce, customer experience, and operational reportingUnderstanding in JavaScript, REST APIs, and configuration managementKnowledge of SQL/NoSQL databases and data migration techniquesExcellent communication, stakeholder management, and documentation skillsProven ability to manage technical projects from design through to successful delivery
Desirable Skills
Knowledge of SIP, WebRTC, and telephony protocolsFamiliarity with CRM platforms (Salesforce, Microsoft Dynamics, etc.)Experience with Infrastructure as Code toolsUnderstanding of security and compliance requirements in contact centre environmentsCertification in Twilio or related technologiesExperience with AWS services and serverless architecturesPrevious experience delivering solutions for enterprise contact centres or BPOs
What We Offer
Opportunity to work on diverse, high-impact projects using industry-leading technologyDirect involvement in shaping customer success and influencing technical innovationCollaborative, learning-focused environment with opportunities for career progressionCompetitive salary and benefits packageCentral Manchester office just a minute from Piccadilly Station
Interested in this Contact Centre Solutions Implementation Lead role? Please apply with your updated CV. Upon receipt, we’ll send you a full job description outlining the role in more detail. INDHS ....Read more...
An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You’ll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
Manage complex travel bookings across air, rail, hotel, and ancillary services
Deliver a premium service experience to VIP and executive-level clients
Issue tickets, process reissues, and handle fare adjustments
Resolve client issues promptly with a service-first mindset
Ensure compliance with internal standards and client SLAs
Maintain accurate records and booking documentation
Support vendor negotiations and cost-saving initiatives
Handle accounting queries and reconciliation tasks
Mentor junior colleagues and support team development
Adhere to data security and regulatory compliance (incl. PCI)
About You
Experience & Skills:
3+ years in a TMC or corporate travel environment
Confident using GDS (Galileo highly preferred)
Strong knowledge of fare construction and ticketing
Proven ability to service VIP clients with discretion and professionalism
Education:
Degree level or equivalent work experience
What’s on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
Airline commission
Mark-ups (air, hotel, car hire, ancillary)
Transaction fees
Additional Benefits
Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
Hybrid working (after 3 month probation): 3 days office/2 days from home
Pension: 5% employer contribution (employee contributes 3%)
Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level?Apply now online and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.....Read more...
Undertaking a full range of carpentry repairs, maintenance and installation works
To carry out routine and/or planned maintenance works
Carry out responsive repairs such as - replacing and repairing doors, cupboards, floor boards, skirting, architrave, kitchen and bathroom units, ceilings, walls
Installation of carpentry works i.e. putting in new kitchens and bathrooms, hanging doors, skirting and architrave
Undertake the use, maintenance, cleaning and storage of hand and small powered tools
Assist in the loading and unloading of vehicles
Confident to interact with people of all ages and abilities. Communicating openly, engaging with customers/residents of Sandwell Council, to ensure the best service is being offered
Training:The apprenticeship training will be delivered from a college location, however you will receive from a college assessor to your place of work. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 24 month contract and at the end you will gain a Level 2 Carpentry Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday
Between 8am and 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adhere to Health & Safety,Wearing of PPE,Respect for others,Professional approach,Flexibility....Read more...
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable.
What you will be doing:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency
What we are looking for:
Excellent verbal and written communication skills
Strong attention to detail
Patient and methodical approach when resolving user issues
Self-motivated, with a collaborative team-oriented mindset
Consistently positive attitude towards all aspects of the role
Naturally tech-savvy and an enthusiastic problem solver
Excellent time management and the ability to prioritise tasks effectively
Eagerness to explore and work with new and emerging technologies
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies.
Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting....Read more...
Financial Record Keeping:
Maintaining accurate and up to date records of purchase invoices and payments
This includes data entry and filing
Bank & Credit Card reconciliation:
Reconcile all transactions and identify any issues or request backup documents and invoices
Invoice Processing:
Receiving and recording invoices from suppliers
This involves obtaining dual authorisation signatures from members of staff that are authorised to raise purchase and works orders and the department manager responsible for the delivery of the works
Supplier Relationship management:
Acting as a point of contact for suppliers, handline queries, and resolving discrepancies related to invoices and payments
Reconciliation of Supplier Statementsl
Comparing supplier statements to the Company’s records to ensure accuracy
Resolve any issues to a satisfactory conclusion
Petty Cash:
Manage petty cash by issuing reimbursement for purchases with a valid receipt, adhering to the Company’s procedure. Maintain the petty cash ledger and reconcile at each month end, balancing to the physical count
Producing Reports:
Produce and distribute reports for the department as required by the Company Accountant. This includes Debtors, Creditors, Timesheets, Cash Flow etc
Liaising with other departments:
Communicating with other departments within the Company regarding purchase-related matters
Credit Control:
Track outstanding invoices to ensure that payments are received on time
Chase payments when they are late and take the appropriate action to recover the monies as directed by the Company Accountant by means of sending reminders, statements, making phone calls and emails
Resolve payment disputes where possible, escalating to the Company Accountant where appropriate and in line with the procedure
Receipt of goods in:
Check delivery documentation, verifying delivery notes against purchase orders to confirm accuracy
Ensure the safe and efficient unloading of goods from delivery vehicles, using the pallet truck where necessary
Inspect received goods for any damage during transit and documenting any issues
Ensure that the quantity and quality of received goods match the order and specifications. Accurately record the receipt of goods in SimPRO
Repairs / Returns (RMA’s):
Prepare goods for return, making sure all documentation is completed
Check open PO’s:
At the end of each Week/Month, check what PO’s are open and see if any have been received. This will mainly be ones delivered to site and will need to be checked with the engineer. This can then be receipted in on SimPro so we capture the correct costs onto the job
Stock takes:
Assist the Procurement & Materials Coordinator carry out a stock count of all items in dedicated warehouses
Accurately record the quantity of each item, using the tools provided such as stock report sheets
Input stock count after the stock count has been approved by the Company Accountant to ensure that the computer stock system carries accurate stock numbers
Training:
Your apprenticeship training will take place 'in house', with Tutor contact once per week via Microsoft Teams
There will be additional professional development learning sessions that you will be invited to, with subject specialist Tutors
Training Outcome:
This is a great chance to learn on the job, as part of a small close knit team and expand your Accountancy skills and knowledge
A chance of progression for the right individual
Employer Description:Leading independent specialist providing security, safety, asset protection and building management solutions and associated applications.
With our network of fully qualified and accredited engineering personnel, we provide national coverage, supporting medium and large scale businesses meet their security and life safety requirements.Working Hours :Monday - Friday, 8.30am - 5.00pm - with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To work in partnership with parent/carers, to support the development of strong partnerships and recognise the importance of involving them in all aspects of a child's play, learning and development.
Establish trusting and caring relationships with children and their parents/carers and family.
To help plan, deliver and review stimulating learning experiences enabling young children to grow in confidence and independence.
Participate in the evaluation process of children’s play, learning and development.
To plan and provide a caring and stimulating environment for children consistent with their level of development, emerging skills, their interests and specific needs.
Ensure the nursery is maintained in a neat, organised and safe manner and is an attractive, stimulating and exciting environment for children.
Ensure the safety and whereabouts of each child at all times during operating hours.
To work with individuals, small groups and larger groups of children aged 0-5.
To adhere to all Sandwell Council’s Policies and Procedures.Undertake domestic duties such as preparation of snacks/meals for children when necessary and cleaning of bathrooms/children’s spaces during the day.
To work in a non-discriminatory and anti-oppressive manner and to value all children and their families regardless of race, culture, religion.
To ensure that in line with safeguarding/child protection procedures, all concerns are reported to the appropriate person in a sensitive and confidential manner.
Work with other professionals as appropriatePromote positive behaviour consistent with the practices of the nursery.
Participate in ongoing development of the nursery.
Ensure the satisfactory completion of daily registers and contact sheets. Adhering to policies and procedures in accordance with OFSTED, with regards to adequate record keeping.
To attend in service training and external training as appropriate, consistent with job role and responsibilities.
To be aware of own training needs and be committed to your own continuing professional development.
To be involved in the upkeep and provision of resources, materials and equipment.
Training:The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term contract. However the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday, between the hours of 7.45am to 5.45pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adhere to Safeguarding,Adhere to data protection,Client confidentiality,Flexible working,Respect for others,Empathy,Outgoing personality....Read more...
Undertake a full range of painting and decorating duties inside and outside of council properties
Carry out routine and/or planned maintenance tasks in relation to painting and decorating works
Re-decorating, refreshing and modernising council properties and buildings. This will include cleaning and stripping back to its current state and then decorating to a high standard according to the programme of works
Painting and decorating properties inside & out, preparing surfaces, undercoating, glossing woodwork and architrave
Undertake the use, maintenance, cleaning and storage of hand and small powered tools
Assist in the loading and unloading of vehiclesConfident to interact with people of all ages and abilities. Communicating openly, engaging with customers/residents of Sandwell Council, to ensure the best service is being offered
Training:The apprenticeship training will be delivered from a college location; however, you will receive it from a college assessor to your place of work. The apprenticeship will also include a proportion of 20% off-the-job training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Fire Awareness, Prevent, Safeguarding, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed-term 24-month contract and at the end, you will gain a Level 2 Painter & Decorator Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Between 8am and 5pm - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Adhere to Health & Safety,Wearing of PPE,Respect for others,Professional approach,Flexibility....Read more...
Whether you're welcoming visitors to a popular local attraction, supporting residents at a care facility, handling enquiries in a busy reception area, or helping families through key life events in registration services - there’s a role to suit your interests and career goals.
Opportunities Available In:
Forge Mill Farm Visitor Services - assist in the Farm Shop, Play Barn and events, ensuring a fun and welcoming visitor experience
Harvest View Intermediate Care Facility - support visitors and staff with reception-desk queries and admin support
HR Frontline Services - help with staff enquiries and assist the admin team through our new Oracle Fusion system
Registration Services - General & Bereavement Services - Assist in registering births, deaths, and marriages or support bereaved families with funeral, cremation, and memorial arrangements, delivering services with care and sensitivity
Corporate Reception Areas - represent the Council by assisting visitors to the building with a wide range of services and enquiries
Sandwell Adult & Family Learning Service (SAFL) - Support learners and staff across adult education centres. You’ll assist with enrolments, course information, materials preparation, and general admin
Grants Support Team - help ensure the smooth administration of grant funding to communities across Sandwell
Appointeeship Unit - play a vital role in supporting vulnerable adults who are unable to manage their own finances
Business Management service (Adult Social Care) - assisting senior officers and the management teams by providing administrative support allowing them to support our vulnerable service users (clients)
Democratic Services unit - help organise council meetings, prepare agenda and minutes, and support councillors in their important roles
Business and Member services - provide day-to-day support to elected members, including the Mayor of Sandwell
Sandwell Youth Service - assist with the engagement of young people in the local area and provide effective financial, administrative and clerical support within a busy office environment to the Youth Service
This is a brilliant opportunity to kick-start your Customer Service career in frontline services of local government working in hospitality, adult social care, HR, youth service, democratic/member services or administration – with real progression opportunities and the chance to make a difference in your community.Training:At the end you will gain a Level 2 Customer Service Practitioner Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Safeguarding, Prevent, Fire Awareness, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 12-month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday with hours varying between 8am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Data Protection,Flexibility,Empathy/Sympathy,Confidentiality,Professionalism,Respect for others....Read more...
Working within Sandwell Council Social Care Services, you will learn what the various teams within the service do, as you will assist Social Workers and other professionals in assessing, safeguarding, supporting and advocating for service users. During the apprenticeship, you will contribute to the delivery of services that enable the best outcome for service users and their families. ** Unfortunately we cannot accept applications from young people receiving social care services themselves, or who are aged under 18 years old.
You will undertake a wide range of duties such as:
Helping to provide an immediate response when receiving information or being aware of situations concerning risks to service users
Assist others when working with service users to improve their quality of life
Actively undertake Training to improve own performance, including the Shadowing of Social Workers
Support others to advocate on behalf of others, to obtain the best outcomes
Gather and share information from service users with all relevant parties/professionals involved
Support the Team by carrying out follow-up calls, taking any actions as authorised
Promote service users cultural needs, and challenge any discrimination and racism
Help ensure that social work care planning for service users, is carried out by working with them and other professionals, in family homes or elsewhere with a range of therapeutic interventions
Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills
Meet relevant standards of practice and working in a lawful, safe and effective way
Maintain clear and accurate records as required by procedures established for your work
Work openly and co-operatively with colleagues, and treat them with respect
Recognise that you remain responsible for the work that you have been asked to undertake
Recognise and respect the roles and expertise of workers from other agencies and work in an effective partnership with them
Work flexibly to support the department, by working late on occasional evenings
Training:You will undertake a Level 3 Adult Care Worker Qualification.
The apprenticeship training will be delivered in the workplace and you will receive regular visits from a college assessor
The apprenticeship will also include a proportion of 20% off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include:
Fire Awareness
Prevent
Safeguarding
Data Protection & Cyber Security and Equality & Diversity
Training Outcome:
This apprenticeship is a fixed term contract
However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector
Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday between the hours of 9.00am and 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Empathy,Safeguarding,Data Protection,Confidentiality,Equality,Flexibility,Professionalism,Respect for others....Read more...
Join our team as an Apprentice Warehouse Office Administrator and play a key role in supporting both office staff and warehouse colleagues. You’ll gain hands-on experience in administration, order processing, stock control, and customer service while learning how a busy warehouse operation runs day-to-day. With full training and mentoring, you’ll develop valuable organisational and communication skills, building a strong foundation for a successful career in logistics and office administration.
Join our team as an Apprentice Warehouse Office Administrator and play a key role in supporting both office staff and warehouse colleagues. You’ll gain hands-on experience in administration, order processing, stock control, and customer service while learning how a busy warehouse operation runs day-to-day. With full training and mentoring, you’ll develop valuable organisational and communication skills, building a strong foundation for a successful career in logistics and office administration.
Day-Day Responsibilities:
Support office and warehouse teams with daily administrative tasks
Process customer orders and update internal systems accurately
Assist with stock control, inventory checks, and data entry
Prepare and maintain records, reports, and documentation
Communicate with customers, suppliers, and colleagues professionally
Help coordinate deliveries, collections, and logistics paperwork
Learn and follow health, safety, and compliance procedures
Provide general office support, including filing, scanning, and answering calls
Benefits:
On-site parking
Good transport links
Competitive pay
Regular and consistent shift pattern
Company pension, paid holidays, and statutory benefits
Ongoing support and training
Opportunities for career progression
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship you will have gained your Business Administration Apprenticeship Level3 Qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Absolute Warehouse Services is a leading 3rd party Warehouse, Storage and Ancillary services company dealing with numerous local, national and international businesses since2009. Our management team have over 120 years of combined industry expertise.
Since our inception, Absolute Warehouse Services has risen to become a premier provider in the warehousing, storage, and ancillary services sector. At the heart of our operation is a steadfast commitment to absolute confidence and peace of mind for our diverse clientele, which spans local, national, and international businesses.
Working Hours :Monday - Friday (9AM - 5PM)Skills: IT skills,Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Company Overview: The Opportunity Hub UK is currently recruiting for a Deputy Nursery Manager position on behalf of a prestigious childcare provider in London. With a strong commitment to providing high-quality care and fostering a stimulating learning environment, our client strives to ensure that every child reaches their full potential under their care. Job Overview: As Deputy Manager, you will play a pivotal role in providing exceptional care and learning experiences for children while ensuring a safe and supportive environment. You will work closely with the Nursery Manager to support the team and uphold outstanding practices in accordance with statutory frameworks. Here's what you'll be doing:Assuming managerial responsibilities in the absence of the Nursery Manager, ensuring the smooth operation of the setting.Ensuring compliance with all policies, procedures, and practices to maintain high standards of care and safety.Understanding and implementing safeguarding and child protection policies and procedures effectively.Demonstrating sound knowledge of security procedures related to child drop-off and collection.Ensuring adherence to Data Protection Policy at all times.Description of Duties:Leading, guiding, and supporting the implementation of the Early Years Foundation Stage (EYFS) curriculum across all age ranges.Planning learning objectives for children in line with the EYFS, fostering a stimulating learning environment indoors and outdoors.Developing strategies to improve staff practices and supporting them with training needs.Monitoring planning systems and staff knowledge, ensuring all mandatory paperwork is completed accurately.Facilitating working partnerships with parents/carers and promoting the setting to new and existing families.Supporting staff and children during inspections, implementing required changes as needed.Handling complaints and concerns in a professional manner and supporting the transition process effectively.Human Resources:Providing constructive feedback and delivering staff training to promote professional development.Maintaining clear and accurate records, including staff records and financial data management.Supporting recruitment processes and ensuring a balanced staff team through safe recruitment policies.Ensuring clear communication regarding managerial decisions to all staff members.Conducting staff personal development reviews and supervision when required.Daily Jobs/Paperwork to Oversee:Ensuring adequate staffing levels and adherence to adult-to-child ratios at the start of each day.Overseeing and auditing all required administration and operational plans for effective and safe nursery operation.Here are the skills you'll need:Preferably a Degree in childcare or minimum NVQ Level 3, or equivalent qualification.At least 5 years of post-qualifying experience, including 2 years managing and supervising staff in an early years setting.Strong knowledge and understanding of the EYFS curriculum, child protection procedures, and health and safety legislation.Excellent staff management skills with the ability to lead, inspire, guide, and motivate others.Proficiency in IT and computer software for financial purposes, record-keeping, and childcare management.Demonstrable commitment to personal and professional development to enhance performance in the role.Additional Information:All our nurseries are open from 7:30 AM to 6:30 PM daily, year-round, except for bank holidays and a week between Christmas and New Year.Staff uniform is provided, and all positions are subject to DBS checks and referencing.Health and Social Care qualifications are not considered full childcare qualifications for nursery staff ratios.Level 2 practitioners will have the opportunity to train up to Level 3.Additional benefits include discounted childcare, full induction with ongoing training and support, health and well-being support, gym membership, free uniform, bike to work scheme, additional day off for birthday, staff inset days, and paid Christmas event.Advantages of Pursuing a Career in this Sector: Joining the childcare sector offers the opportunity to make a significant impact on children's lives while contributing to their holistic development. It provides a fulfilling career path where dedication, innovation, and enthusiasm are valued traits. Additionally, the sector offers opportunities for continuous learning and professional growth, fostering personal and career development in a supportive environment. By embracing the role of Deputy Manager, you become an essential leader within a team dedicated to delivering exceptional care and educational experiences to children, ensuring they thrive and reach their full potential.....Read more...
