Store Manager – Garden Centre (Cheltenham)
Cheltenham | Full-time | Permanent | Retail Leadership Opportunity
Salary c£45,000 per annum dependant on experience
Are you a dynamic retail leader with a passion for exceptional customer service, operational excellence, and team development?
We’re recruiting an experienced Store Manager to lead a large-format Garden Centre in Cheltenham—a destination store known for premium products, exceptional standards, and a loyal customer base.
As Store Manager, you’ll report directly to the Executive Chairman and take full responsibility for delivering high standards across all departments—from gardening and plants to leisure, seasonal, food and hospitality. This is your chance to make a significant impact and lead a high-performing team within a values-led business.
What You’ll Be Doing:
Retail Excellence & Commercial Success
Lead and develop department managers across multiple categories including Gardening, Plants, Pets, Seasonal, and Leisure.
Drive sales, manage shrinkage, and achieve budgeted wage-to-sales ratios.
Oversee visual merchandising and seasonal changeovers in line with brand guidelines.
Collaborate with HR and Buying teams to ensure the right resource and product mix is in place year-round.
Maintain our position as a Garden Centre of Excellence through consistent performance and standards.
Customer Experience Leadership
Create a culture of customer delight throughout the customer journey—from entrance to exit.
Manage all customer service channels for the store, ensuring timely, GDPR-compliant responses with the right tone of voice.
Oversee the Duty Manager rota to guarantee visible, responsive leadership on the shop floor.
Partner with Events and Food teams to deliver an exceptional in-store experience.
People Development & Operational Efficiency
Foster a culture of trust, progression, and coaching—contributing to a Great Place to Work.
Support managers in growing specialist knowledge and advancing team members.
Champion the use of EPOS and warehouse systems to improve stock accuracy and efficiency.
Collaborate on markdown strategies to protect margin while maintaining brand presentation standards.
Health, Safety & Site Operations
Ensure a safe working environment through rigorous safety protocols and contractor management.
Oversee opening/closing procedures, fire drills, and emergency preparedness.
Liaise with estates and facilities teams to maintain the site to the highest standards.
What We’re Looking For:
Proven experience managing a high-turnover, large-format retail store—ideally within a high-quality or premium environment.
Commercially astute, with strong IT skills and confidence using EPOS systems.
A motivational and empathetic leader who leads by example and supports team development.
Excellent communicator who can influence and inspire across departments.
Comfortable working in a dynamic, family-owned business with strong community ties.
Working Hours:
This is a full-time, permanent role averaging 39.5 hours per week on a 2-week rota:
Week 1: 4 weekdays + both weekend days off
Week 2: 4 weekdays + both weekend days worked
What’s in it for You?
Competitive salary
25% discount across most retail categories; 50% discount in the restaurant
33 days holiday (including bank holidays)
Company pension & life cover
Access to healthcare schemes (post-probation)
Free on-site parking
A fun, collaborative and supportive working culture
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Bank Registered Nurse – Borehamwood, Hertfordshire Location: Meadowhill Care Home, Castleford Close, Borehamwood, Hertfordshire, WD6 4ALSalary: £22.00 per hourHours: 8am to 8pm or 8pm to 8am Job type: Bank contract Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateBe part of an exciting new beginning at Meadowhill Care Home, our state-of-the-art luxury care home set to open this month! Join us and play a key role in creating a warm, supportive and professional environment for our residents.Nestled in the heart of Borehamwood, Meadowhill Care Home combines modern design with a warm and welcoming atmosphere. Boasting 75 private rooms and luxurious communal spaces, Meadowhill is tailored to meet the unique needs of residents in a safe and peaceful environment.As a Registered Nurse, you will ensure our residents receive the highest standard of clinical care, tailored to their individual needs. Working within a new team, you’ll help establish best practices and foster a culture of excellence in our care home.Ready to take your career to the next level? Check out this success story from one of our RN's who recently achieved her NVQ Level 5 in Leadership and Management! - https://www.westgatehealthcare.co.uk/news/monisha-shines-nvq-level-5-success-in-leadership/Why work at Westgate?
Competitive pay rates with enhanced pay on bank holidaysReimbursement of NMC PIN renewal fees Revalidation portfolio programme support Support with retaining and developing clinical skills Opportunities for career advancement through the Westgate RN Professional Development Programme (RN led, 12-month programme) Registered Nurse representation at all levels throughout the organisation to support with professional developmentImprove your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Deliver high-quality nursing care to our residents, ensuring their physical and emotional needs are metDevelop and implement personalised electronic care plans in collaboration with residents, families and the wider care teamSupport the Home Manager to effectively implement policies and procedures and ensure they are upheld at all timesEnsure that the residents have access to key medical, social and other care workers as requiredContribute to the clinical governance within the care home Work in line with the Care Quality Commission (CQC) guidelines, NMC code of conduct and relevant legislation at all times
About you:
The right to work in the UK Valid and current NMC registration and PINPrevious experience in elderly care is essential to be consideredStrong clinical skills and a commitment to delivering person-centred careExcellent communication, leadership and teamwork abilitiesA positive attitude and the ability to adapt in a new and growing environment
If this sounds like the role for you, we would love to hear from you. Apply today!We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
