Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2)
In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3.
Daily Responsibilities:
Rotate around the production facility with day-to-day tasks assisting operators
Monitor performance data and suggest improvements to increase efficiency
Participate in 5S workplace organisation activities
Complete training modules and assessments as part of your qualification
Maintain accurate production records and report deviations
Year 2/3 – Business Administrator Apprenticeship (Level 3)
In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company.
Daily Responsibilities:
Provide administrative support, including preparing reports, managing files, and handling internal requests
Support business process improvement projects by applying your LEAN knowledge to administrative tasks
Coordinate internal meetings, agendas, and documentation
Assist with purchase order processing, data entry, document control, stock control and sales order processing
Handle communications professionally and maintain confidentiality
Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications.
Year 1: LEAN Manufacturing Operative – Level 2
Key Learning Areas:
Introduction to manufacturing processes and production systems
Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time)
Understanding of health & safety, quality assurance, and standard operating procedures
Practical problem-solving and root cause analysis
Use of hand tools, machinery, and quality control systems
Teamwork and communication within a manufacturing environment
Year 2/3: Business Administrator – Level 3
Key Learning Areas:
Office administration and organisation
Business communication and professional correspondence
Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software)
Record management, reporting, and scheduling
Understanding internal processes and workflow efficiencies
Customer service and stakeholder engagement
Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan.
You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement.
As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
We are seeking a motivated Business Administration Apprentice to join our friendly team. This is a fantastic opportunity to learn about business operations within the education technology sector while gaining a recognised Business Administrator Apprenticeship qualification plus the opportunity to gain a recognised MIS Support Accreditation qualification. About the Role as a Business Administration Apprentice, you’ll play a vital role in supporting our team to deliver high quality services to our customers. You’ll gain exposure to a variety of tasks, developing essential business skills while contributing to the smooth running of our business operations.
Provide administrative support to the team, including handling emails, phone enquiries, and customer queries.
Support the team by taking phone calls and logging and tracking customer support tickets in Freshdesk, our call logging system, and following up on any actions.
Maintain and update client records and data within our CRM system- Freshdesk and maintain accurate customer email distribution lists.
Assist with scheduling client appointments, training sessions, and webinars.
Help prepare and distribute client documentation, such as user guides and training materials.
Assist with processing invoices, purchase orders, and other financial documents.
Contribute to internal projects, such as improving processes and resources.
Ensure accurate and confidential handling of data, in line with GDPR and company policies.
Support marketing activities, such as preparing newsletters and social media content.
Support the team in maintaining the company website.
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 qualification and potentially a full time role.Employer Description:Established in 2014, Pennine Education Ltd is a trusted partner to 150 schools and Academies, providing expert support and guidance in the use of the two leading Management Information Systems (MIS), SIMS and Arbor. We help schools optimise their data management processes, ensuring they have the skills and knowledge to manage pupil & staff information, reporting, Finance and compliance with Statutory Returns with confidence. We provide a customer Helpdesk, open from 8.30 - 4.30 daily, including school holidays.Working Hours :Monday - Friday 8:30am - 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative....Read more...
Key areas of responsibility
1. Entries & Invoicing
Checking and uploading of examination entries
Processing sales invoices for exam entries
Keeping invoices issued in line with current/updated exam bookings
Working with AR colleagues to monitor payments received
Processing adjustments and refunds
Tracking centre and representative accounts
2. Fees & payments
Checking/approving examiner fee and expenses claims and maintaining records
Calculating and submitting centre representative commission and expenses claims and maintaining records
Liaising between LCME stakeholders and Finance/Payroll/HR -resolving any queries
3. Suppliers & analysis
Setting up suppliers
Raising purchase orders and monitoring/payment of suppliers
Reconciling/resolving clarity travel payment issues
Dealing with queries from suppliers, UK/ overseas centres and reps
Assisting the manager with budget analysis of income and expenditure
General office administration, including filing
4. Undertake a programme of continuing personal development, including the development of specialist skills and knowledge as required5. Management Trainee Responsibilities:
Assist in the development and implementation of financial strategies and plans
Participate in various training programs to gain a comprehensive understanding of the department's operations
Collaborate with senior management to identify areas for improvement and develop solutions
Conduct financial analysis and prepare reports to support decision-making processes
Learn and apply best practices in financial management and reporting
Support the team in day-to-day operations and special projects
6. Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety
7. To work in accordance with UWL’s equality and diversity policies.In addition to the above areas of responsibility, you may be required to undertake any other reasonable duties relating to the broad scope of the positionTraining:OverviewWith the Chartered Manager Degree Apprenticeship (CMDA), the Claude Littner Business School at the University of West London offers you the opportunity to gain a high-quality degree, on-the-job experience and a professional pathway for career development.
The CMDA is part of the Degree Apprenticeship programme, a new government and industry scheme that guarantees a high-quality degree, geared around the needs of employers and employees.
Combine 'off the job' study at the University of West London with a paid position, enabling you to graduate with significant work experience alongside a respected degree qualification.
Developed by a group of 20 businesses led by Serco, the CMDA produces managers with the management skills and qualities required by employers of all sizes and from all sectors.
We have tailored our delivery of this course to fit in with the needs of your working day, allowing you to balance education and business demands. Training Outcome:Finance or Business Support Administrator.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.
We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992
The College
The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.
LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university.
The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Job Description:
Our client, a wealth management firm in Edinburgh’s city centre, is recruiting for an IFA Administrator to join them on an initial 3 to 6 month temporary basis.
This position is full-time and you’d be required to be in the office 5 days per week.
Skills/Experience:
Previous experience in an IFA or financial services administration role
Strong understanding of financial products, platforms, and the advice process
Excellent communication and organisational skills
Working towards or holding a relevant financial services qualification (desirable)
Core Responsibilities:
Prepare and process new business applications for pensions, investments, protection, and other financial products
Maintain accurate client records using our back-office system (e.g. Intelligent Office or similar)
Liaise with product providers and clients to obtain necessary information and updates
Support the production of client review packs and documentation ahead of meetings
Ensure compliance and regulatory requirements are met throughout all administrative processes
Monitor and follow up on outstanding documentation and pipeline business
Assist in managing the advisers’ diaries and meeting arrangements
Provide general office and client support as required
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16124
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. ....Read more...
Provide support to the team in operatives training across all shifts and processes
Provide administrative cover in the event of absence of the Head of Operations Manager and/or Production Manager. This may include providing day to day supervisory cover for the durations of any absences
Receipt of raw materials onto Acumatica system
Assisting with daily Health and Safety monitoring within the site and operations
Recording daily Health and Safety reports and managing site Safety Culture system
Maintain organised FIFO of all raw materials and ensure area and product are easily accessible for speedy retrieval with store areas
Work with material procurement to ensure material stocks match site requirements
Take part in stocktakes as required weekly/monthly and generate stock sheets for use by Finance / Planning
Work with Planning & Logistics department: update despatch database, print delivery documents, manifests, including dealing with any logistics related communication with hauliers and Antrim and Coventry offices
Ensure quality management system is functional within the site, in line with ISO and FSC standards, in the form of daily/weekly/monthly audits on processes to verify conformance
Maintain calibration records and condition of measuring equipment
Ensure recorded Cost of Quality (COQ) cases are reported within database and follow up action/corrective actions are completed
Manage any Non Conforming Products (NCP material to ensure it is recycled into sellable product
Procurement of engineering parts and consumables, specific to site on request of Head of Operations Manager
Attending regular meetings and assisting with note taking
Keeping KPI records updated and reporting trends in daily operations meetings
Any other duties as required
Training:
The Business Administrator Level 3 Apprenticeship will take you 18 months to complete
You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Training Outcome:
Advanced Apprentices may progress onto the Level 4 Higher Apprenticeship if their job role allows
Career progression and employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level
Employer Description:For over 30 years, SAM has been at the forefront of MDF mouldings manufacturing, supplying high-quality products to the UK, Ireland, and beyond. Our commitment to excellence, innovation, and sustainability has positioned us as the trusted choice for merchants, manufacturers, and the construction industry.
With the largest range of primed MDF mouldings in the UK, we take pride in delivering precision-engineered products that meet the highest standards. Our extensive in-house capabilities, from bespoke design to high-volume production, ensure we can cater to projects of any scale.
At SAM, we believe in more than just mouldings, our focus extends to customer service, sustainability, and continuous product development. Whether you’re looking for classic profiles, contemporary designs, or custom solutions, our team is dedicated to helping you bring your vision to life.Working Hours :Monday - Friday, 7.00am - 3.30pm. Flexibility required. (40 hours per week exclusive of breaks)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Knowledge of ISO and FSC....Read more...
Planning & Purchasing Administrator – Leigh – Earn £12.98 to £14.42 per hour – Full Time - Immediate Start – Apply Now!Assist Resourcing are looking for Planning & Purchasing Administrators in Leigh to work with our client, who are a plastic products supplier in Leigh. Employee Benefits: Competitive Earnings: £12.98 to £14.42 per hourMonthly Site bonus (up to 5%)Company BonusExcellent Facilities: Comfortable break areasCasual DressFree, secure car parkingProfessional Development:On-going trainingFree upskilling opportunitiesAs well as offering a good work life balance, a welcoming team and Christmas shut down. Our client really do offer it all! Roles & Responsibilities:Purchasing and Planning activities:On receipt of sales orders from sales office - establish whether raw materials are on site and available to manufacture the jobDetermine most appropriate & efficient production line to plan the workFeed delivery date information back to Sales OfficeOrder any required raw materials, taking care to use correct supplier, pricing, volumes, and month of requirement.Regularly consult with production, technical and sales, to ensure that material is run to standard and on time.Stock checking on a monthly basis, receiving quantity data from warehouse, and cross checking that all items are present and correct.Any anomalies to be investigated, and the system to be updated where appropriate.Always maintaining standard raw material stock levels on site.To be able to cover other areas such as releasing sales ordersInteraction with key suppliers to discuss supply performance, pricing, volumes etc.Ad-hoc dutied include Accounts Data entry:Dealing with purchase invoices, accurately correlating invoices with goods in delivery notes, establishing the correct item and quantity has been received, and that the price is correct on the invoice to purchase order that was raisedInputting this into the accounting software, via the ERPCredit control – recording receipts from customers and allocating to the correct customer account. Maintaining records and chasing customers for overdue amountsMaintain and update company in-house databases and systems.Dealing with and responding to emailsInvoicing and dealing with queriesThe role will involve interaction with Production, Laboratory, Sales Office & Accounts / Finance. From the initial order phase through to delivery to customers and invoicing. Working Hours: You will be available to work Monday to Friday, 09:00 to 17:00. About you: To be considered for this role, you will be required to have 12 months experience in a similar role. You must be able to demonstrate experience in Customer Service, have good computer skills and have an excellent attention to detail. You will be positive, proactive and have a flexible approach to work. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, why not click to apply today?....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
If you have strong interpersonal skills and you are keen to work in a school environment, then we want to hear from you. The successful candidate will become part of a supportive, committed and experienced team where professional development and career progression is encouraged. The successful candidate will be central to a new initiative being launched in April 25.
Like us, you will be dynamic, creative and hardworking. You will have a strong desire to positively impact upon students’ learning either directly or indirectly.
You will be responsible for undertaking administrative, and organisational processes within the school under the guidance of senior staff. This role will involve maintenance and monitoring of information, and producing reports as required to support the school management process.
Duties include:
Undertake typing, word processing and other ICT based tasks including the production of letters, reports, schedules etc.
Undertaking reception duties, answering telephone and face to face enquiries and signing visitors in and out
Organising and providing clerical support, e.g. photocopying, filing, emailing, completing routine forms and responding to routine and complex correspondence
Maintaining manual and computerised records and/or management information systems
Organising events, school trips, visits by the school nurse, photographer, linked schools, parents etc.
Taking notes at meetings and circulate to attendees e.g. staff meetings
Analysing and evaluating data/information and produce reports/information as required
Sorting and distributing the internal and external mail
Collating registers and the completion of various returns as required by the local authority, DfE and partners e.g. staff attendance, supply data, aspects of Census, etc.
Managing the administration of school lettings and other uses of school premises
Assisting with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/carers and/or staff etc.
Organising cover for absent staff under the direction of the Director of Finance and Resources
Participating and assisting in the organisation/completion of examination invigilation as and when required
Collect and accurately record all money for trips, events and college activities
Prepare internal and external suspension documentation and record this information in the Management Information System
Recording events in line with School Suspensions and Permanent Exclusions Guidance from DfE.
To assist in training and developing skills of other support staff where appropriate
Undertaking personal development through training and other learning activities as required
Attending and participating in meetings as required
Being aware of and complying with policies relating to child protection, health and safety, security, confidentiality and data protection, reporting concerns as appropriate
Being aware of and supporting difference to help ensure everyone else has equal access to the facilities and feels valued, respecting their social, cultural, linguistic, religious and ethnic background
Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes.
Training Outcome:The Apprentice will be able to apply for any suitable roles which arise within the organisation. Employer Description:Saints Peter and Paul Catholic High School in Widnes (or ‘P and P’ as it’s known locally) is one of the highest attaining secondary schools in the borough of Halton. A popular choice of high school for families across Widnes, Runcorn, and the surrounding areas of Liverpool and Warrington, we are committed to delivering our vision of creating an inclusive community of excellence and opportunity. In July 2022, we were delighted to be once again awarded ‘Good’ status by Ofsted. During this inspection, we received exceptional praise over the quality of teaching in our school, the pastoral support we provide to our children, and our ambitious subject curriculum.Working Hours :This role is term time only.
The Apprentice will work Monday to Friday 08:00 to 16:00, with one day each fortnight spent in College.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Follows instructions,Accurately follows procedures,Able to prioritise effectively,Able to meet deadlines,Polite and tactful,Accurate data input,Team work,Give advice within guidelines,Oral and written communication,Reliable,Proactive attitude,Adaptable,Trustworthy and discreet,Patient and calm,Willing to learn....Read more...
Key Responsibilities
Support The Hub (Before/After-School and Holiday Club)
Act as the primary administrator for The Hub, managing all related administrative and financial processes.
Oversee and maintain the online booking system for The Hub, ensuring accuracy and accessibility.
Support parents with booking queries, including troubleshooting and guidance.
Monitor and chase overdue payments, maintaining accurate records of outstanding balances.
Reconcile payments received via government tax-free childcare schemes and childcare vouchers with the online booking system.
Liaise regularly with Hub Managers to confirm attendance and ensure accurate registers.
Ensure all new children attending The Hub are fully registered, and their details are up-to-date.
Design and distribute promotional materials and adverts for holiday club activities.
Support for Pupils, Parents, and the Community
Undertake reception duties, including answering routine telephone and face-to-face enquiries and signing in visitors.
Provide a welcoming and professional front-of-house service, interacting daily with parents and carers.
Assist with pupil welfare duties and liaise with parents and staff as needed.
Support for Financial Administration
Collect, record, and securely store fees and other dues, including those related to The Hub’s before/after-school and holiday club services.
Monitor and manage financial transactions through the online booking system, ensuring all payments are accurately logged and reconciled.
Reconcile income received from multiple sources, including government tax-free childcare schemes, childcare vouchers, and direct parent payments, ensuring alignment with booking records and financial reports.
Liaise with the school’s finance team to ensure accurate coding and allocation of income and expenditure related to The Hub.
Generate and maintain detailed financial reports for internal use and external audit purposes, including income summaries, outstanding balances, and payment trends.
Follow up on overdue payments in a timely and professional manner, maintaining clear communication with parents and escalating issues where necessary.
Assist with budget monitoring for The Hub, providing administrative support for forecasting and expenditure tracking.
Ensure compliance with financial policies and procedures, including data protection and audit requirements.
Support to the Organisation
Provide routine clerical and administrative support, including photocopying, filing, emailing, and responding to correspondence.
Maintain manual and computerised records and produce reports and data as required.
Provide general advice and guidance to staff, pupils, and visitors.
Support to School
Promote and safeguard the welfare of children and young people.
Comply with policies related to child protection, health and safety, confidentiality, and data protection.
Support equal opportunities and contribute to the school’s ethos and aims.
Participate in training, meetings, and performance development activities.
Provide guidance and training to other staff or trainees as required.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:There will be a full-time position offered to the right candidate on successful completion of the apprenticeship and the opportunity to progress.Employer Description:Our vision ‘Every Child Matters, Every Day Counts’ is at the heart of all we do. We believe that children who come to Cheslyn Hay are on a learning journey and that we need to work together to ensure that ALL children reach their full learning potential by making the most of every opportunity and every day.
We are a thriving and successful school and we pride ourselves on our positive ethos, values and strong sense of community.
Our children are excellent ambassadors for the school and their achievements, behaviour and attitude to learning are exemplary.
The school environment is attractive, vibrant and every opportunity has been made to ensure that it meets the needs of all of the pupils. We are always looking at ways of making improvements to meet the challenges of an ever changing curriculum.Working Hours :Monday to Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job SummaryIntegra Education are seeking a highly organised/experienced and detail-oriented Office Administrator/Personal Assistant to join our clients team in Shipley.
The Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Administrative Assistant/Personal Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team.
Key Responsibilities:
Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion.
Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons.
Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions
Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication.
Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary.
Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired.
Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues.
IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws.
Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues.
Requirements of this role:
Proven experience as an Administrative or Personal Assistant.
Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00
Holds an Enhanced DBS on the Update Service - or willing to apply
Strong communication skills, both verbal and written, with confidence in delivering information effectively.
Highly organised with the ability to manage multiple tasks simultaneously.
Demonstrated expertise in scheduling and planning.
Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently.
Benefits of this role:
Hourly pay of £17.00 to £20.00 (UMB)
Flexible payment schedule – choose between weekly or monthly
Complimentary online CPD training courses with over 750 to choose from – fully funded by us
Comprehensive support from the dedicated team throughout the package
This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances.
If you're interested in this role and would like to learn more, please don't hesitate to get in touch by calling 01925 594 203 or emailing ....Read more...
