Provide 1st line technical support to end-users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues
Escalate complex issues to 2nd/3rd line support as necessary
Maintain records of support requests and resolutions using our ticketing system
Assist with the setup and deployment of new hardware and software
Support migration projects including email, data, and system transitions
Configure and install operating systems, applications, and updates
Participate onsite in customer hardware replacements and IT infrastructure projects
Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi)
Set up and support client hardware including desktops, laptops, and mobile devices
Maintain and troubleshoot printers and multifunction devices
Assist with industrial data acquisition and process monitoring systems
Required Qualifications/Skills:
Fundamental knowledge of Microsoft 365 and Windows operating systems
Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching)
Excellent communication and customer service skills
Strong desire to learn new technologies and improve skills
Problem-solver with a hands-on approach
Able to work independently and as part of a team
Flexible and adaptable to changing priorities
Strong attention to detail and organisational skills
Preferred Qualifications/Skills:
IT certifications (CompTIA A+, Network+, Microsoft Certified)
Experience with hardware troubleshooting and repair
Experience providing IT support to family or friends
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential to progress through all aspects of the Service Desk or into other areas of the business
Employer Description:24 Carrot Cloud, a small and agile Managed Service Provider (MSP), is seeking a proactive and customer-focused Apprentice IT Support Technician to join our Service Delivery Team. The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. You will work with a range of technologies including Microsoft 365, networking equipment, client hardware (laptops, desktops, mobile devices), and industrial equipment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide technical support to computer users in all areas of the business.
Troubleshoot computer and software issues, resolving problems as quickly as possible.
Install, configure, and rollout of new systems, software and hardware.
Fulfil new hardware and software requirements where necessary.
Ensure business software is up to date.
Manage software patches and upgrades for hardware, software, and firmware.
Set up user accounts and hardware for new starters.
Process leavers, deactivate user accounts, backup and wipe returned equipment.
Maintain accurate IT asset inventory and configuration records.
Monitor and remediate any security alerts from AV (Antivirus).
Perform periodic audits of assets and systems as required.
Test and evaluate new hardware and software.
Ensure all equipment used for business systems is always fully functional.
Help implement and maintain information security polices and strategies.
Ensure no BOYD (bring your own device) devices are being used for business purposes.
Ensure data backups are fully functional and test periodically.
Participate in technology related projects as needed.
Maintain up to date knowledge about business systems, hardware and software.
Participate in, contribute and support the company’s positive safety culture.
Undertake any other reasonable tasks or requests as required.
Training:Level 3 Information Communications Technician apprenticeshipTraining Outcome:
Potential for full-time employment after completion of the Apprenticeship
Employer Description:Graham Engineering's vision is to continue providing world class innovative and advanced manufacturing solutions to our customers. Building upon our reputation for delivering proven quality engineering to clients across a broad-spectrum of industries including, nuclear, aerospace, security and medical industries. The past few years has seen the introduction of 'lean' manufacturing, 'partnering' with key customers and the implementation of 'best practice' across a number of key manufacturing areas. Graham Engineering can deliver a fully comprehensive Laser Welding solution across a range of materials.
Recent technological improvements have enabled Graham Engineering to continue providing our customers with the high quality service that they expect, while safeguarding current employment and preparing the way for the next generation's future at Graham Engineering in Lancashire.Working Hours :Monday - Friday shift pattern to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Tenacity,Resilience,A positive disposition,Assertiveness,High-degree of determination....Read more...
Client Interaction: Handle incoming client calls and provide exceptional customer service
First-Line Support: Assist with troubleshooting and resolving basic IT issues, including software and hardware problems
Hardware Deployment: Assist with deploying and updating client hardware
AI and Business Central Tasks: Support tasks related to AI implementations and Microsoft Dynamics 365 Business Central
Documentation: Maintain accurate records of client interactions and support activities
Collaboration: Work closely with senior staff to escalate and resolve complex issues
Training:IT Solutions Technician Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There will be a full-time role available for a hardworking apprentice who excels in both the job role and their apprenticeship studies
Truly SMB will also consider higher levels of qualifications (including apprenticeships) as a progression pathway, if agreed as part of a CPD strategy
Employer Description:Truly SMB is a leading Managed Service Provider (MSP) with a rapidly growing focus in AI and Microsoft Business Central. We are dedicated to delivering the best IT support and services to our clients.
Our team is committed to excellence, innovation, and continuous improvement. We are looking for motivated and enthusiastic individuals to join the business to support multiple departments, from helpdesk, to AI and Business Central.Working Hours :Monday to Friday, either 08:00 - 16:00 or 09:00 - 17:00 (30 mins lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable.
What you will be doing:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency
What we are looking for:
Excellent verbal and written communication skills
Strong attention to detail
Patient and methodical approach when resolving user issues
Self-motivated, with a collaborative team-oriented mindset
Consistently positive attitude towards all aspects of the role
Naturally tech-savvy and an enthusiastic problem solver
Excellent time management and the ability to prioritise tasks effectively
Eagerness to explore and work with new and emerging technologies
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies.
Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting....Read more...
The Role
Provide 1st line IT support via phone, email, and ticketing system
Log, manage, and update support tickets accurately
Escalate unresolved issues to senior engineers
Assist with user onboarding, offboarding, and account setups
Support Microsoft 365, Exchange, networking basics, and security issues
Provide support for mobile devices (iOS/Android)
Visit client sites for hardware setup and issue resolution
Assist with hardware inventory and asset management
Participate in project rollouts such as migrations and upgrades
Contribute to the internal knowledge base
Progress to handling more complex (2nd line) issues with guidance and support
What You’ll Learn (On the Job and Through Apprenticeship Training)
Windows 10/11, Active Directory, and Microsoft 365
Networking fundamentals (DNS, DHCP, TCP/IP, Wi-Fi)
Cloud and virtualisation (Azure, M365)
Cybersecurity best practices
Use of tools including NinjaOne, Zendesk, SentinelOne, and TeamViewer
Customer service and professional communication skills
Technical documentation and troubleshooting
Level 3 Information Communications Technician qualification (16 months, delivered remotely with workshop days)
Microsoft 365 and Azure Fundamentals certifications (MS-900, AZ-900)
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:At TASIS England, we nurture and challenge every student by fostering their aspirations and helping them realize their full potential. By developing the intellectual curiosity of each student, the School encourages a life-long love of learning. Beyond the academic pursuit of knowledge, we are dedicated to encouraging each student to take responsibility for their learning through programs that promote strength of character, a commitment to community service, and an appreciation for beauty. Our Upper School International Baccalaureate (IB) Diploma Programme and Advanced Placement (AP) exam results are consistently strong. Our students are well prepared both academically and emotionally to go on to study at some of the best universities in the world. TASIS England is a member of the Independent Schools Association and subject to inspection by the Independent Schools Inspectorate (ISI), the leading UK and overseas independent school inspectorate. The School is also inspected and accredited by the New England Association of Schools & Colleges and the Council of International Schools. Read the most recent inspection and accreditation reports here.Working Hours :Monday - Friday, between 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Space thruster Test Technician required to support Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
Space thruster Test Technician required to support Hot Fire Space Propulsion Testing programmes.
The successful application will work with Test Engineers on site preparation, propellant handling, propellant sampling, pressure control systems checks, mechanical and steam vacuum systems, instrumentation calibrations, steam boiler operation also the collation and review of test data.
There will be extensive work on high pressure gas and fluidic systems including interpretation and understanding of Piping and Instrumentation Diagrams and the use of electrical and electronic measurement and testing equipment.
You will be working with satellite flight hardware, the preparation of space flight engines for test. Including instrumentation, installation on to the test stand, removal post hot fire test, and subsequent engine decontamination activities, etc. ....Read more...
Key Accountabilities:
Procurement and configuration of hardware, ensuring devices are prepared and ready for new starters or to replace faulty equipment
Maintain an organised tech storeroom, keeping stock levels accurate, safe, and ready for quick deployment
Develop, maintain, and update standard images for desktop and laptop devices to ensure consistent builds and minimal disruption for end-users
Track and document the full lifecycle of all hardware, including issuing, maintenance, returns, refurbishment, and secure disposal
Provide advanced troubleshooting for hardware issues, acting as an escalation point for 1st line support when required
Repair, patch, and maintain devices to ensure maximum uptime, reliability, and compliance with cyber security and audit requirements
Liaise with suppliers and vendors for warranty claims, parts replacement, repairs, and procurement of new hardware
Respond to and resolve IT incidents and service requests promptly and professionally, ensuring all tickets are logged, prioritised, and resolved in line with agreed SLAs
Contribute to knowledge sharing by creating documentation or guides to help improve support processes
Support hardware audits and asset verification exercises to maintain accurate records and reduce losses
Travelling to different sites around the country to maintain and fix hardware
Knowledge, Skills and Experience:
Strong interest in repairing and maintaining PCs, laptops, and mobile devices, including upgrades, imaging, patching, and component-level repairs
Understanding of core hardware components, such as motherboards, drives, memory and power supplies, and willingness to expand technical expertise
Familiarity with networking fundamentals, such as Wi Fi, IP addressing, basic connectivity troubleshooting
Experience or interest in diagnostic tools and performance testing software
Awareness of data protection and security, including safe data handling and secure data erasure practices
Passionate about customer service, ensuring clear, friendly, and professional support for colleagues
Excellent written and verbal communication skills with the ability to explain technical concepts in simple terms
Organised and methodical approach, capable of prioritising multiple tasks in a busy, fast-paced environment
Knowledge of Microsoft Windows 10 and 11, Microsoft 365, and Apple iOS devices
Proactive team player with the ability to take ownership of tasks, see them through to completion, and adapt to changing priorities
Keen interest in emerging technologies and a desire to develop practical IT skills through hands-on learning
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 - this includes A Levels and BTechs - or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
A driving licence is ESSENTIAL as there is nationwide travel involved in this role
Training:Information Communications Technician Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Upon completion of the programme, you will have attained the skills and knowledge to start your career with Ibstock Group.Employer Description:For over 200 years, we have worked with architects, builders, merchants and the wider construction supply chain to build the face of Britain. We are innovators, designers, makers and engineers who provide a diverse range of smart, efficient, and effective building products and solutions.
Everything we do revolves around our valued customers. Through our customer relationships, and supported by great brands and expert technical design services, we enable the creation of homes, places and spaces for us all to live and work better.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Driving License....Read more...
Your Role
Serve as the first point of contact for IT issues, providing clear, confident, and friendly support
Deliver hands-on troubleshooting for **hardware, software, and network** challenges
Set up and retire laptops, peripherals, and other devices.
Manage user onboarding and offboarding to ensure seamless transitions
Keep precise records of IT equipment, user accounts, and configurations
Investigate potential cybersecurity concerns, escalating when necessary
Provide support for remote staff and off-site locations
Promote and uphold IT policies, compliance requirements, and data protection standards
What You’ll Bring:
Proven experience in first-line IT support or a similar technical role
Strong knowledge of Windows OS, Microsoft 365, and fundamental networking principles
Awareness of **cybersecurity best practices** and incident response
Excellent communication skills with a customer-first approach.
Ability to prioritise tasks and stay organised under pressure
Familiarity with IT asset management and user account administration
If you thrive on solving problems, enjoy helping people, and take pride in keeping tech running at its best, we’d love to hear from you.Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential full time position for the right candidate after completion of the apprenticeship
Employer Description:We specialise in Computer repairs, Laptop, MacBook/IMac repairs, Web design and hosting, Data Recovery and Data delete & bespoke CRM applications for SME. We buy or Part exchange your old computers and PC. Whether it’s a software problem or a hardware issue, we have the expertise to get your device up and running again in no time.Working Hours :Working days to be confirmed between - 9.00am - 5.30pm, 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
This is an excellent opportunity for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community.
Key responsibilities: First-line Support
Respond to IT support requests from staff and students via our helpdesk system, email, or in person
Troubleshoot and resolve issues with hardware, software, and network connectivity
Equipment Setup &; Maintenance
Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards
Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure
User Support & Training
Provide guidance to staff and students on the use of school systems and applications
Support the induction of new staff with IT systems and processes
System Administration
Assist in managing user accounts, permissions, and email systems
Help maintain accurate asset registers and records of repairs or replacements
Project Support
Participate in IT improvement projects such as upgrades, deployments, and system migrations
Assist in testing new software and hardware solutions
Health & Safety / Compliance
Follow data protection and safeguarding policies at all times
Ensure IT equipment is handled safely and securely
Training:
Expected duration: 16 months
Apprenticeship level: Level 3 (Advanced)
Programme: IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:Haberdashers’ Elstree Schools comprise Haberdashers’ Boys’ School and Haberdashers’ Girls’ School, two independent day schools for students aged 4 to 18, set on a beautiful 100-acre campus in Elstree, Hertfordshire, just 14 miles from central London. We pride ourselves on delivering an outstanding education in a stimulating, supportive, and inclusive environment.
Our IT team plays a vital role in enabling innovative teaching and learning, maintaining robust systems, and ensuring staff and students have access to the tools they need to succeed.Working Hours :Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Interest in IT,Desire to Learn and Develop,Willingness to Travel....Read more...
Provide IT support to teachers and administration staff in classrooms or offices, responding to IT support required by teachers in classroom when needed in liaison with the IT team.
Desktop & Application Support:
Connect, set up and check PCs and peripherals for normal operation
Perform routine maintenance tasks, including basic software packages installation and setting common options
Perform basic PC hardware repairs, upgrades and IT suite servicing in heavily used IT teaching areas
IT Administration:
Work closely with the Service desk officer to record, update and maintain all IT hardware assets within the school. Ensuring every device is security marked, numbered and then entered into the IT assets management tool
Health & Safety:
Carry out basic safety checks
Follow relevant H&S procedures and raise awareness among staff, pupils and other users
Personal IT development:
Have a keen and active interest in IT and related technology, also have a willingness to undertake technical training, this could be internal or external through a training partner
Conduct:
Ability to work with young people (students age ranges of 16 - 19 years), and maintain a professional attitude at all times
Communications:
Communicate on all IT issues with the Service desk officer and wider team to update on status and progress of IT support tasks allocated to you
Educational Awareness:
Attend and support staff training sessions to increase your personal understanding of how IT is used in specific contexts and subject areas
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:We provide IT support services to a range of business across London, the UK and overseas.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency.
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:One of the world's largest & most established golf travel companies, Golfbreaks was formed in 1998. Now, from offices in the UK, US and Denmark, they organise golf breaks, holidays and tournament experiences for more than 200,000 golfers, at over 2,000 resorts and golf courses worldwide, annually.
As the Official Golf Tourism Operator of the PGA TOUR with over 24 years of experience, Golfbreaks are The Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems, communicates clearly and confidently, and takes pride in providing helpful, timely support. A logical and thoughtful approach to troubleshooting and customer service is essential, along with a genuine enthusiasm for technology and teamwork. If you're someone who enjoys helping others and wants to grow in a supportive, inclusive environment, we’d love to hear from you!
Key responsibilities:
Provide 1st Line diagnosis and resolution, maintaining a high level of 1st time fixes
Respond appropriately to technical issues raised, through resolution or escalation
Prioritisation and management of workload to ensure contractual SLAs are met
Act as the first point of contact for technical issues raised
Log all service tickets received via telephone, email and service portal then handle accordingly throughout the stages of the ticket
Provide efficient customer service to a vast client base
Work in accordance with company values, policies, procedures and standards.
Building and maintaining strong relationships with customers through the support you deliver
Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you:
Are motivated and enjoy working in a fast-paced support environment
Have a positive, solutions-focused mindset and a commitment to excellent service
Feel confident diagnosing and resolving technical issues
Can work independently but also value collaboration and shared success
Take pride in ensuring our customers feel supported and informed every step of the way
Can demonstrate an interest in IT, software and hardware
Hold a valid UK driving license and have access to your own vehicle
Training:Expected duration: 17 months Apprenticeship level: Level 3 (Advanced) Programme: Information Communications Technician During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2 Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support TechnicianEmployer Description:Comms UK is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 500 active customers
We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package
We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent teamWorking Hours :37.5 hours (8:30 am to 5pm including 1 hour lunch). Training day will be treated as day in the office for learning only. We will incorporate all learning time into 1 day a weekSkills: Communication skills,Customer care skills,Problem solving skills,Team working,Initiative,Microsoft 365,MAC OS Support,Wifi Solutions,Hardware & Software Knowledge,LAN/WAN,Motivated,Work in a Fast-Paced Setting,Positive Mindset,Confident,Able to Drive....Read more...
This is a fantastic opportunity to gain a Level 3 Print Technician Apprenticeship with BPIF Training while building hands-on skills in the dynamic events industry. You'll be based in our technical team in our London HQ, supporting the printing, quality control and finishing of event registration badges that form a critical part of the delegate experience. Your duties will include: Setting up and operating digital printers and related finishing equipment. Producing high-quality printed materials for registration and accreditation areas. Monitoring output for accuracy, alignment, and quality consistency. Troubleshooting print and technical issues to minimise downtime. Following health and safety standards in line with industry best practice. Working closely with production and operation managers to meet deadlines in fast-paced environments.Training:Upon successful completion of the apprenticeship, the qualification obtained will be a Level 3 Print Technician Apprenticeship Standard. Throughout your time as an apprentice, you will be supported by both One World Resort and the BPIF. You will be assigned a tutor to ensure that you have the best training available. Training requirements will be discussed at the point of employment to suit your individual needs and business needs. Most training and studying will be a combination of site-based in London and remote delivery.Training Outcome:After completing the Level 3 Print Technician Apprenticeship, apprentices can progress into senior print technician roles, specialising in pre-press, press or finishing. From there, career paths include Print Team Leader, Production Supervisor or Print Manager. Skills gained also open routes into event operations, digital print technology, or further study at Level 4/5 in leadership and production management.Employer Description:One World Rental is a global event technology company providing hardware, software, and onsite solutions to some of the world's leading conferences, exhibitions, and live events. With operations in over 50 countries, we deliver seamless registration, delegate management, and digital experiences. Our teams specialise in fast-paced, high-quality service where precision and reliability are critical to client success.Working Hours :9.00am - 5.00pm, days to be confirmed.Skills: Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills....Read more...
Respond to Helpdesk requests remotely and on-site
1st Line - Help desk calls –taking help desk calls; logging and tracking calls
Installation of hardware and software
Carry out network documentation and reporting
Assisting Technical team with maintenance tasks and installs
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Bi-weekly live training sessions delivered remotely by your ICT Tutor
Training Outcome:
We are looking to offer full time employment upon successful completion of the Apprenticeship
We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
Employer Description:Pebble IT is a growing IT Services Provider, working with all types of organisations across many different business sectors.
Our services are geared around the specific needs of our customers ensuring everything we do is focused around improving business IT and performance.Working Hours :Monday to Friday
8:30am to 5:00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative....Read more...
To provide first-line and second-line IT support to staff across multiple sites, assist with the maintenance and development of our network infrastructure, and ensure that all users have the tools and resources they need to work efficiently and securely.
Key Responsibilities
Provide day-to-day ICT helpdesk support, responding to user requests via phone, email, and ticketing systems.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Assist with the installation, configuration, and deployment of computers, mobile devices, printers, and other IT equipment.
Support the maintenance and monitoring of network systems, including switches, routers, firewalls, and wireless access points.
Help manage user accounts, permissions, and access rights in Microsoft 365, Active Directory, and other core systems.
Ensure IT security best practices are followed, including software patching, antivirus management, and regular backups.
Document IT processes, troubleshooting steps, and asset inventory.
Work with third-party suppliers for hardware repairs, software support, and specialist networking tasks.
Support system upgrades, rollouts, and IT projects under the guidance of the IT Manager.
Participate in training sessions and complete all coursework required for the Level 3 apprenticeship qualification.
Training:All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing work commitments.
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisionsWe specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:
Ongoing career development and progression opportunities for the right candidate upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Mon–Thu: 8:30–17:00
Fri: 8:30–16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Providing technical support to users via phone, email, and remote tools like ISL
Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365
Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android
Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met
Setting up and maintaining hardware including networks, VoIP systems, and end-user devices
Conducting regular patching and software updates using Intune and Jamf School
Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link Omada, and Draytek
Writing and using PowerShell scripts to automate tasks and support system configurations
Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time position with the business
Employer Description:At Ark Technology, they're more than just an IT provider — they're a values-driven business that empowers schools, charities, and community organisations with technology that makes a difference.
Based in Wigan, they offer IT support, cloud services, device management, and security solutions to clients across the North West. With a strong reputation for integrity, technical excellence, and putting people first, Ark Technology is the perfect place to start your journey in IT.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
Providing excellent customer service through in-person, telephone and IT Helpdesk communications
First point for logging & triaging all IT issues with the company’s helpdesk ticketing system and escalating where required to senior engineers
Resolving phone, desktop & laptop issues across all departments– user queries for login issues, Microsoft 365, VPN, hardware issues, printers and Wi-Fi
Supporting Windows 11, Windows Server 2022 and IOS platforms through InTune
Creating and maintaining operational documentation, processes and procedures
Owning, managing and developing the starters and leavers process
Providing ad-hoc support for in-house audio-visual setup including lecture theatre and meeting rooms
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The potential of a full-time role or further learning opportunities at the end of apprenticeship
Employer Description:The Honourable Society of Lincoln’s Inn is an unincorporated association of students, barristers and judges and is one of the four Inns of Court. It has been in continuous existence for over 600 years. The Inn is dedicated to the qualification, training and development of our members at all stages of their legal careers, in a collegiate and inclusive environment.Working Hours :Shifts to cover Monday - Friday8.30am - 5.30pm, with 1 hour for lunch (lunch provided). Additional worked time can be granted as TOIL. You will be required to be onsite (central London) for 5 days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Self motivated,Ability to absorb and apply....Read more...
Learn from IT colleagues and apprenticeship training provider, completing all required coursework.
Deliver friendly, efficient first-line IT support to staff, students, and visitors in person and remotely, logging all tasks in the Helpdesk system.
Set up, maintain, and repair IT equipment; escalate issues when needed.
Monitor and manage IT consumables, audiovisual systems, and support school events.
Assist with system compliance, IT policies, GDPR, and health & safety requirements.
Support the Network Administrator with device management, backups, group policy, and workload cover.
Diagnose and repair hardware/software faults; support applications, mail systems, AV, telephony, and peripherals.
Assist with credential management, software installations/updates, antivirus, wireless setup, and access points.
Provide support for cashless catering solutions and asset management.
Help monitor filtering, networking, broadband, and servers where possible.
Support remote access for users and suggest improvements to IT provision.
Create and maintain IT documentation and deliver staff training when appropriate.
Training:
15 - 18 Months. Start as soon as possible.
Apprenticeship level: Advanced - Level 3 (A level).
Information and Communications Technician Level 3 Apprenticeship Standard.
CompTIA A+.
AZ - 900.
Remote Learning.
Training Outcome:Fixed term contract: 15 months.Employer Description:Are you a passionate and committed technology enthusiast with a desire to learn and grow in the IT field? Do you love to challenge ideas, suggest alternatives, and help others get the most out of their technology? If so, we want you to join our supportive team as an IT Technician Apprentice at Onslow St Audrey’s School, part of the Danes Educational Trust.
Working with our supportive and experienced team you will learn from IT colleagues to develop your skills in an accredited apprenticeship program to gain a nationally recognised qualification while providing essential first-line IT support. At Onslow St Audrey’s School, we're dedicated to using technology to enhance teaching and learning, empowering all staff and students with a modern and effective network.Working Hours :Monday to Thursday 8am to 4pm. Friday 8am to 3:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
IT Support - responding to helpdesk tickets and troubleshooting technical issues
Infrastructure support - working with the infrastructure team to assist with network, hardware and system maintenance
Audio Visual Support - setting up and maintaining audio-visual equipment in meeting rooms and teaching spaces
Customer Service - providing friendly, professional support to staff across Headquarters and School sites
Contributing to projects - contributing to digital transformation projects to improve systems, processes and user experience through technology across the trust
Training:Information Communications Technician Level 3.
As part of your apprenticeship, you will be required to attend Sheffield College, City Campus one day per week. Training Outcome:Opportunity to progress into Junior/Senior IT Engineer roles upon successful completion of apprenticeship. Employer Description:This is an exciting opportunity to join a multi award winning Multi Academy Trust and be part of a welcoming and supportive team that serves amazing children and young people. Nexus Multi Academy Trust was founded in 2016 and is growing into 2026 to have 25 schools across South Yorkshire and Nottinghamshire.
We are a thriving, forward thinking and innovative Trust with a long-standing commitment to servant leadership, diversity and difference. We are committed to and invested in our vision of “Learning together, to be the best we can be” which is as relatable to every employee and partner of our Trust as it is to our children, young adults and their families.Working Hours :4-days based at our Headquarters with option to work on other sites. 1-day at college. Flexible working patterns available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Maintain reliable internet and network connectivity across the Trust
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely
Install and configure hardware/software on workstations and devices
Set up and manage user accounts in Microsoft 365, MIS, and other systems
Maintain and contribute to an IT knowledge base for future problem-solving
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment
Carry out routine maintenance, replace consumables, and complete minor repairs
Keep accurate inventories and security mark equipment
Monitor and maintain network security, ensuring safe and appropriate use
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations
Set up and operate AV equipment for assemblies, school events, and performances
Film, edit, and produce video content for internal and external use.
Liaise with suppliers for AV equipment hire or purchase
Provide technical support for IT-related projects across the Trust.
Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances)
Assist with examination material preparation and submission
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving
Strong communication and interpersonal skills
Organised, adaptable, and able to prioritise tasks
Able to work independently and as part of a team
A calm, helpful, and customer-focused approach
Microsoft 365, Microsoft Office, and basic networking
Active Directory and Adobe Creative Cloud
Hardware assembly, maintenance, or upgrades
AV equipment setup and video editing
Training:
The successful candidate will obtain a Level 3 IT Solutions Technician Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday
8.00am till 4:00pm
Friday
8:00am till 3:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Passion for technology....Read more...
Daily duties include:
Be the first point of contact for IT problems and queries from office and remote colleagues, via phone, in person, and email
Set up and configure desktop and laptop computers, mobile devices, and peripheral equipment
Troubleshoot hardware, software, and network connectivity issues
Assist with system updates, patches, and routine maintenance tasks
Support audio-visual equipment in meeting rooms
Log and track problems, undertaking root cause analysis where appropriate, to provide permanent solutions to recurring problems
Ensure that all problems are dealt with in a timely and professional manner, so that colleague’s expectations are met.
Create and update documentation
Escalate issues to the IT manager as needed
Training:
Information Communications TechnicianLevel 3 Apprenticeship Standard
All training will be delivered from the workplace
Training Outcome:
The role may be a gateway to further career opportunities, such as management positions or senior support roles and/or training
Employer Description:Dane was formed in 1968 by George Hall and John Hannam, specialising in the design, fabrication and installation of both aluminium glazing systems and mild steel staircases and balustrading. Aluminium glazing systems only started to become commercially available in the U.K. during the nineteen sixties, making Dane one of the first fabrication businesses of our type in the country. The development of these systems has evolved very substantially over the past fifty years to meet the demands of modern architecture and building standards, Dane have proactively embraced this evolutionary process, growing our business capacity and knowledge base to successfully deliver numerous prestigious high value projects.Working Hours :Monday - Thursday, 8.45am - 5.00pm and Friday, 8.45am - 3.45pm (30-minute unpaid lunch break each day)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,An awareness of Microsoft....Read more...
Serving as first point of contact for system users to support Line of Business (LOB) software packages and IT Hardward
Carry out administrative tasks across LOB software
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by users
Escalate cases to second line support when necessary
Pass on any feedback/suggestions from the users to the appropriate team
Identify and suggest possible improvements to procedures
Prepare system usage reports
Set-up and configure IT hardware
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will attend City College Norwich (Ipswich Road) one day per week for your training
Training Outcome:This apprenticeship can support progression such as:
Continuation onto a Level 4 apprenticeship such as the Network Engineer, Cyber Security Technologist or Software Developer programs, or development at work or within the Digital sector
Successful apprentices will also be eligible to apply for the BCS (British Computing Society) and RITTech (professional registration for IT Technicians) membership
Employer Description:Larking Gowen offers a comprehensive accountancy and advisory service that covers everything your business needs. We can advise you through every stage, from setting up to selling up, and help with your strategic direction and forward planning. Our chartered accountants and specialist teams have years of knowledge and experience helping you avoid the pitfalls, and make the most of your wealth and income.
At Larking Gowen, our people are at the heart of everything we do. Our commitment to both our employees and clients is at the core of who we are. We strive to create a supportive and inclusive workplace culture where employee wellbeing is paramount, work-life balance is valued, and personal growth is encouraged through tailored training and development opportunities.Working Hours :Monday - Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
As part of the IT Services team, a core support function within TASIS England, you will work under the guidance of the IT Manager as one of five team members. Your role will focus on providing day to day technical support to students, staff, and faculty, helping to ensure a smooth and effective use of technology across teaching, learning, and school operations.
This is a hands-on learning opportunity where you will build foundational skills in device support, service desk operations, and troubleshooting.
Key Responsibilities
Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.)
Record and update support tickets in the helpdesk system
Set up and assist with laptops, tablets, printers, projectors and classroom AV equipment
Perform simple troubleshooting of WiFi connectivity and software issues
Help prepare new devices by applying pre-set images or installing standard apps
Assist in checking equipment loans and returns
Shadow and support senior team members on more complex tasks
Assist in documenting IT systems, maintaining inventory records, and updating user guides via our helpdesk.
What you'll learn:
Customer service and communication skills in an IT context
Basics of hardware, common operating systems (Windows, macOS, ChromeOS)
Understanding the role of an IT helpdesk and ticket management
Device lifecycle basics, setup, support, and decommissioning
Introduction to software like Google Workspace, Microsoft 365, JAMF, PaperCut, and Meraki WiFi
Learn foundational networking concepts (e.g., TCP/IP, VLANs, DNS)
Safeguarding Responsibilities:
To know the identity of the School’s Designated Safeguarding Lead and Deputy
To proactively be alert to indicators of potential safeguarding issues and report these immediately in accordance with school procedure
To be aware of the School’s policies relating to Safeguarding and Child Protection, Code of Conduct and Health and Safety, and follow their requirements
Attend training relating to the Safeguarding of Children
Engage in safe practice and professional conduct to safeguard children and mitigate against the potential for misunderstandings or situations being misconstrued
Create safe and secure learning environments
The school is committed to safeguarding and promoting the welfare of children and young people and has a range of policies and procedures in place which promote safeguarding and safer working practice across the School. We expect all staff and volunteers to share this commitment.
We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to enhanced Disclosure and Barring Service checks along with other relevant pre-employment checks, including checks with past employers.Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:At TASIS England, we nurture and challenge every student by fostering their aspirations and helping them realize their full potential. By developing the intellectual curiosity of each student, the School encourages a life-long love of learning. Beyond the academic pursuit of knowledge, we are dedicated to encouraging each student to take responsibility for their learning through programs that promote strength of character, a commitment to community service, and an appreciation for beauty. Our Upper School International Baccalaureate (IB) Diploma Programme and Advanced Placement (AP) exam results are consistently strong. Our students are well prepared both academically and emotionally to go on to study at some of the best universities in the world. TASIS England is a member of the Independent Schools Association and subject to inspection by the Independent Schools Inspectorate (ISI), the leading UK and overseas independent school inspectorate. The School is also inspected and accredited by the New England Association of Schools & Colleges and the Council of International Schools. Read the most recent inspection and accreditation reports here.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
You will be building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).
Duties:
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer.
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA.
This will include computers, servers, peripherals and cloud-based applications.
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real-time basis, including the completion of detailed and accurate call notes.
Act as point of contact regarding all technical issues with manufacturers, suppliers, ISP and external support organisations.
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met.
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way.
Identify and raise issues, escalate or resolve them where required and offer solutions to queries by providing a customer interface (using all means for communication tools) to ensure the best possible customer experience.
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification.
Get an introduction to Windows, Linux and PowerShell.
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training, as many of our programs offer ongoing development tracks
Benefits:
Health & Wellness - We take health and wellness seriously. Our benefits package includes:
Medical
Dental and vision optical coverage for employees, their partners and dependents (based on age).
Flexibility - Concero is a safe, secure, and supportive place to work, centred around a flexible working culture.
We believe that quality time outside the office is vital, which is why we offer a competitive holiday allowance (plus bank holidays).
Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
