The successful candidate will be working within the technical services side of our business; testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio-Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault-finding on a huge range of technology-related hardware.
The ideal candidate should have some basic knowledge and, more importantly, a keen interest in laptops, desktop PCs, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault-finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disk erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Providing Support to end users and being the first point of contact for error reporting
Diagnosing hardware and software issues
Monitoring IT Systems, backups, security platforms and infrastructure
Dealing with alert notifications and scheduling appropriate tasks
Performing hardware and software installations, both in-office and occasionally onsite
Configuring and testing of Computer Equipment, networking infrastructure and applications
Some work involving fibre optic network installations
Some project work involving R&D elements around software API's, bms metering and data systems, computer hardware builds, wired and wireless network design and implementation, plus testing and rollout of client facing security systems
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training to be provided via NowSkills, primarily live virtual training, monthly 1:1 sessions and online platform access etc
Training Outcome:
Progression to a full time permanent role for the right candidate followed by progression in the business to 2nd line / Project focused work in due course
Employer Description:3TL are an MSP (Managed Service Provider) offering IT Support, Cloud Solutions, Telecommunications, and Connectivity services to SMBs across the UK.Working Hours :Monday - Friday, 9.00am - 5.00pm including 40 mins lunch + 20 min break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark
Providing support both physically and virtually with updates, wireless connections, networks, cloud systems
Use Powershell and Microsoft scripting within Active Directory to administer security access and automate tasks
Logging and managing ICT technical support incidents and queries on Freshdesk ticketing system - ensuring work is delivered in line with agreed SLA's
Setting up new users - equipment configuration, granting access, implement policies
Testing new software and hardware and reporting on its suitability to the business
Acting as a first point of contact to the colleagues, you will problem solve users technical questions to a wide range of abilities
Maintaining our asset register along with user profiles and system access rights
Training:Information Communications Technician Level 3 Apprenticeship Standard:
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs
You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service
Training Outcome:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:At Great Places Housing Group, we’re more than just a housing provider — we’re a community-builder, committed to creating great homes, great communities, and great people. We're looking for a passionate and motivated individual to join our IT team as an IT Support Apprentice.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Customer care skills,Analytical skills,Team working....Read more...
Customer Support: Respond to customer enquiries via phone, email, providing first-line technical support and guidance.
Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner.
Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring accurate documentation of issues and resolutions.
Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications.
User Training: Provide basic training and support to users on IT systems and software applications.
System Monitoring: Help monitor IT systems and infrastructure, reporting any issues or anomalies to the senior support team.
Documentation: Maintain and update IT support documentation, including user guides, FAQs, and knowledge base articles.
Continuous Learning: Stay current with emerging IT trends and technologies, actively participating in training and development opportunities provided by the company.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.
Employer Description:Communications Solutions UK (CSUK) provides IT and communications services to SMEs, acting as a one-stop shop for all things comms and IT. Founded in 2000, the company values honesty and integrity and takes a holistic approach to clients' businesses. CSUK is family-owned, innovative, and growing, with an in-house team of experts based in Reading. The company is committed to promoting diversity and inclusion.Working Hours :Monday to Friday between 9am-5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
The IT Technician plays a crucial role in maintaining and supporting the IT infrastructure across the Enrich Learning Trust, with a primary focus on on-site support at Diss High School and Long Stratton High School. The role involves ensuring seamless network and internet connectivity, maintaining security, responding to IT support requests, and assisting staff and students with IT-related issues.
Resolving IT issues and service requests via the central helpdesk
Installing, maintaining, and troubleshooting hardware, software, and network infrastructure
Managing user access to school systems and networks
Supporting cybersecurity and compliance with GDPR and data protection laws
Assisting staff and students with IT-related queries and training
Contributing to IT projects and supporting system upgrades
Installation of hardware and software on workstations
Maintain online services that extend the school network, such as Microsoft 365 and MIS etc
Setting up new users onto the network and online services.
Remove users from these systems when they have left the school
Setting up, checking and packing away sets of iPads, laptops, etc. when booked. Highlight any issues so that these can be addressed
To function as an escalation point for tickets requiring local on-premise involvement to resolve
Offer support to other team members to help them troubleshoot and resolve incidents and service requests
Proactively inform stakeholders of changes, issues and resolution times
Perform tasks set out by the Digital Lead
Setting up new equipment
Assisting staff and pupils with software and hardware
Routine maintenance of hardware and software, including replacing printer consumables and fixing paper jams, and cleaning projector filters
Minor repairs to hardware
Security marking and keeping an inventory of equipment
As part of the IT Support team maintain networking infrastructure, including all wi-fi, switches, servers and associated devices
Identify and inform areas that will improve school IT security
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Thursday, 8.00am - 4.00pm (30 minute break). Friday, 8.00am - 3.30pm (30 minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience,Knowledge of networking system,Use of Microsoft Office....Read more...
RESPONSIBILITIES• Assist in Maintaining and administering school’s Parent App and Google Suite • Support Windows 7 desktop environment by working both independently and as part of a team.• Knowing School network system infrastructure based on evaluation and research.• Upgrade network devices by liaising with vendors and services, planning and setting up lab environment, testing of PC and other network hardware and software, operating system management and defining system and operational policies and procedures.• Perform regular security monitoring to identify any possible intrusions.• Perform daily system monitoring, verifying the integrity and availability of all hardware, • Perform regular file archival and purge as necessary.• Create, change, and delete user accounts per request and protect School's value by keeping information confidential.• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.• Cover for other team members • Undertake appropriate School-wide tasks as agreed or directed • Provide New Technologies services for the school• Develop and deliver training programmes for staff on use of New Technologies• Support staff in adapting and integrating digital learning resources.• Install, configure, maintain and repair software, hardware and peripherals, and undertake such other tasks as may be required from time to time consistent with the post.• Assist in the recording of New Technologies related hardware within the school, making sure that all equipment has been security marked, serial numbers logged and to include all software packages, ensuring the School is properly licensed.• Investigate reported faults, to maintain a record of faults and to undertake repairs or operate agreed procedures should third party repair be needed.• Support in the maintenance of interactive whiteboards and projector filters.• Perform routine maintenance tasks: e.g. creating images, machine and mouse cleaning, lead checking, updating virus protection and general housekeeping of all systems.• Analyse hardware and software faults and apply the relevant solution.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.ICT (Information Communications Technician) level 3 apprenticeship standard.You will also receive full training and support from the Just ITApprenticeship team to increase your skills.Your training will include gaining a level 3 IT qualification.Training Outcome:Potential full time position for the right candidate after completion of apprenticeshipEmployer Description:As a Crown Commercial Service Supplier, NS Optimum provide cost effective, education technology for schools and academies throughout the UK. From complex school ICT network installations to the simple supply of hardware, we offer outstanding advice, robust products & trusted school IT technical support.
Through high quality customer service; provided by a team of highly experienced specialists whose knowledge of ICT for schools, is second to none, we have developed long-term relationships with our clients. We are passionate about ensuring every customer experience with us is a positive one.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Key responsibilities:
Support IT Operations Engineers in maintaining complex off-the-shelf hardware and software solutions
Support Solutions Architects in the design of hardware and software solutions
Work with the Business Systems team on enhancements and developments to software solutions
Ensure the smooth execution of daily tasks, focusing on the installation and maintenance of IT infrastructure components for optimal system performance.
Contribute to the installation of diverse IT infrastructure elements, including networks, computers, servers, and software solutions, ensuring seamless functionality.
Troubleshoot, upgrade, and optimise existing infrastructures to improve overall performance and meet evolving requirements. Provide technical assistance and support for queries and issues, the Team Leader when necessary.
Design, code, verify, test, document, amend and refactor simple programs/scripts applying agreed standards, tools and basic security practices to achieve a well-engineered result.
Create and document designs for simple software applications or components.
Apply agreed modelling techniques, standards, patterns and tools.
Contribute to the design of components of larger software systems, ensuring alignment with overall design requirements, including security. Reviews own work
Essential skills, characteristics and experience
Excellent communication skills, both written and verbal
Strong interpersonal skills
Critical eye for detail and demonstrates high standards of working.
Actively keeps informed of new developments and technologies within the IT arena
IT literate – familiarity with computer hardware, networks and software.
Time Management and Self-Driven Initiative; able to demonstrate strong self-management skills and a proactive, self-driven approach to optimise time efficiently
Problem solving skills: Showcase a proactive mindset for problem-solving by actively identifying and implementing solutions to enhance overall effectiveness
Five GCSE 9-4 grades or equivalent (including English and Maths) or numeracy and literacy Key Skills/Functional Skills at level two
Some experience or knowledge of the following would be advantageous:
Microsoft Windows
Linux
Networking Principles
Programming language (e.g. Python, Java, C#, etc.)
Training:Expected duration: 16 monthsApprenticeship level: Level 3 (Advanced)
Programme: L3 IT Solutions Technician
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0505-v1-1Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified IT Solutions TechnicianEmployer Description:The National Composites Centre (NCC) is an independent, open-access technology centre delivering world-class research and development of composites. As part of the UK’s Catapult Network, we offer our partners access to the latest technology, provide technical expertise and the business support they need to overcome barriers to innovation and accelerate their growth.Working Hours :Monday to Friday. Shifts tbc.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Time management....Read more...
As an apprentice, you’ll work at a company and get hands-on experience.You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Provide technical support to end-users via phone, email, or in person
Assist in troubleshooting hardware and software issues, escalating complex problems as necessary
Install and configure computer systems, software, and network devices
Set up and maintain user accounts, passwords, and permissions on various systems
Perform regular system updates and software patches
Assist with network maintenance and monitoring
Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure
Document issues, resolutions, and any actions taken in support logs
Provide training and guidance to end-users on basic software, hardware, and IT best practices
Collaborate with the IT team to ensure smooth and efficient daily operations
Take part in projects to improve systems, software, and processes
Maintain and manage hardware inventory, including computers, printers, and other IT equipment
Assist with data backup and recovery procedures
Training:Full level 3 Information Communications Technician Apprenticeship Standard.Training Outcome:A permanent position may be on offer upon successful completion of the apprenticeshipEmployer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday to Friday 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Responding to IT support requests from staff in a professional and timely manner
Troubleshooting and resolving hardware and software issues
Maintaining accurate records of requests, resolutions, and relevant information in the IT Service desk
Installing, configuring and updating software applications and operating systems on workstations
Assisting with setting up and configuring new user accounts and devices
Supporting with routine maintenance tasks
Assisting with troubleshooting network connectivity issues and resolve them promptly
Assisting with managing hardware and software inventory
Training:
Information Communication Technician Level 3 Apprenticeship Standard
Day release one day per week
Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:Located in Newton Aycliffe, UK, Octric occupies a purpose-built Class 100 manufacturing facility fully equipped to produce state of the art compound semiconductor products.
Octric develops and manufactures compound semiconductor products used in a range of applications including defence and telecommunications.
Octric has a bright new path ahead following the recent significant investment from the UK Ministry of Defence. Octric is focussed on developing the next generation of semiconductors.Working Hours :Monday - Friday, Times to be confirmed.Skills: Communication skills,Logical,Team working,Initiative,Understand Microsoft Windows,Interest in IT Infrastructure....Read more...
Catfoss Recruitment Ltd are currently in partnership with a globally respected R&D company that is looking to recruit am Instrumentation Engineer to their expanding team on a permanent basis.We are seeking to recruit an Instrumentation Engineer whose primary function will be to manufacture and install instrumentation for use within our R&D testing facilities. This will include but is not limited to; equipment calibration, the set-up of specialised measurement/monitoring equipment, model assembly and integration for test, troubleshooting and assisting in the operation of facilities.The successful candidate will be expected to demonstrate the drive and commitment necessary for ensuring that work is completed in line with challenging schedule requirements whilst maintaining a clean, safe working environment. To succeed in this position, you must be flexible in your approach to working hours, which will require shift working, and able to respond quickly to a changing workload.Instrumentation Engineer - Working hours: Mon – Fri, Full time, 40 hours per week, shift work required when testing facilities in operation (typical hours are 07.00 – 15:00 and 14.00 – 22:00 on a rotating weekly basis) office hours otherwiseInstrumentation Engineer - Main duties and responsibilities will include: -• Manufacture of bespoke wiring looms and assemblies with reference to circuit drawings / wiring lists.• Hand soldering of fine components at the work-bench and on test models.• Miniature strain-gauge installation and wiring.• Calibration, maintenance, testing and fault-finding of sensors, signal conditioning and data acquisition systems down to component level.• Specify required instrumentation from customer specification.• Support the design and integration of instrumentation into customer models and rigs.• Work as part of a team, involved in the preparation and assembly of models and rigs for testing to defined quality standards, giving consideration to schedule and costs;• Provide instrumentation support for projects in all of company test facilities.• Assist in the operation of company test facilities.• Maintenance of the instrumentation hardware and records.• Preparation and installation of specialist optical measurement systems in test facilities;• Making recommendations for design, process or hardware modifications to support continuous improvement within the department.• General departmental duties such as record maintenance, model storage, organization of equipment, rig maintenance,• Perform tasks with conformance to company Health & Safety Policy and Quality Standards.• Ability to work in confined spaces and at heights.• Flexible approach to shift working patterns & overtime as required.• Undertaking training, where necessary, in support of the above duties, to ensure that safe working practices are observedTraining will be given in all of the specialist activities associated with this position.Instrumentation Engineer - Qualifications & ExperienceThe successful candidate will be an experienced time served technician, preferably educated to HNC/HND Electrical and Electronic Engineering level (or equivalent) with experience of working in an R&D and/or commercial environment.This is an exciting permanent opportunity for the right person to be part of a successful and highly skilled engineering company. In return, we offer a range of benefits including: a competitive salary and pension scheme; free parking; employee assistance programme; optional sharesave scheme, private health insurance and 26 days’ annual leave plus Bank Holidays (increasing with length of service after 5 years’ service)Instrumentation Engineer previous suitable job titles: Instrumentation Technician, C&I Technician, EC&I Technician, Controls Technician etc…
Commutable from Bedford, St Neots, Milton Keynes, Northampton, Wellingborough, Biggleswade etc...The successful candidate must satisfy security clearance requirements – including the last 5 years continual UK residency.Please apply ASAP....Read more...
DUTIES AND REPONSIBILITIES
Software
Install operating systems on workstations, update and restore as necessary
Software installation, including building and testing Microsoft installer packages for new software, then remotely installing as requested by staff
Troubleshoot software issues
To investigate software faults, escalate to vendors/supervisor if required and to actively monitor them until their successful resolution
To keep records of Software and Licences and update as necessary
Assist with the installation and administration of online ICT tests
User Admin and support
To create and delete users as required, assign permissions and troubleshoot user profile, space and settings issues, assist with start and end of year procedures, including bulk creation and archiving of users
To support staff, when requested, in their use of ICT software and hardware
To apply for the blocking/unblocking of websites as requested by staff
To remove/reinstate students’ internet access as requested by staff and keep records
Restore work of staff and students as requested by staff, where possible
Hardware maintenance and admin
To assist in setting up and security marking new equipment
Perform diagnosis procedures on PCs and peripherals, including printers
To conduct hardware maintenance, including necessary upgrades and simple repairs
To log hardware faults with external agencies and to actively monitor them until their successful resolution
Move and set up ICT equipment where appropriate
Assist in troubleshooting and resolving network infrastructure issues, in-house or with outside agencies when necessary
To do a daily check on the network infrastructure and IT system
To carry out and check backups of the network as required
To monitor server performance and take action as necessary
Ensure and maintain the successful deployment of anti-virus software throughout the school
To check the space available on the servers and take action as appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
ICT (Information Communications Technician) level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a level 3 IT qualification
Training Outcome:
Potential for permanent role after completion of apprenticeship for the right candidate.
Employer Description:Northwood is a friendly, happy, welcoming school where young people are enabled to make excellent academic progress and develop the knowledge, skills, qualities and values required to lead successful and fulfilling adult lives.
Graded Outstanding by Ofsted our relentless focus on ensuring the highest academic standards has consistently placed us at the top of the School Performance Tables, and our examination outcomes place us well above the national averages for student attainment and progress. In addition to providing the highest quality teaching for successful learning in lessons, we are passionate about providing excellent enrichment opportunities beyond the classroom, so that all of our students have a rewarding and enjoyable time with us as they develop their interests and talents.
We also pride ourselves on our outstanding pastoral care, providing a very positive environment in which students thrive. Northwood School makes a significant difference to the lives of young people and I very much look forward to welcoming you to Northwood School at some point in the futureWorking Hours :Monday- Friday
(9:00am- 5:30pm).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Positive attitude,Motivated,Hard-working,Willingness to learn,Hardware and software,Excellent time management....Read more...
Provide on-site technical support to clients, including hardware, software, and network troubleshooting and maintenance
Install, configure, and upgrade computer hardware, software, and peripherals
Perform routine maintenance and upgrades to ensure the reliability and functionality of clients' IT systems
Set up and configure network devices, including routers, switches, and firewalls
Troubleshoot and resolve issues related to email, Internet connectivity, and other network-related problems
Work with clients to identify their technology needs and recommend appropriate solutions
Document and maintain accurate records of work performed and problems resolved using the company's CRM
Communicate effectively with clients and team members, both orally and in writing
Stay up-to-date with emerging technologies and industry trends
Training:IT Solutions Technician Apprenticeship Standard Level 3
Functional Skills (as required)
PLTS
The L3 IT Apprentices are required to attend a weekly class. Per month, three classes are delivered remotely, one in class session.Training Outcome:
Many of our apprentices have gone on to permanent positions once their apprenticeships were successfully completed
If the apprenticeship is completed successfully, there is a potential opportunity for the apprentice to move into a full-time position
Employer Description:B.I.S. Solutions Ltd has been providing I.C.T. support to schools and businesses since 2005.
We pride ourselves in helping our clients get the most from their I.C.T. infrastructure.
Many of our customers have had support contracts with us for many years and have recommended us to others.Working Hours :Monday - Friday, 8.30am - 4.45pm with 60 mins for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Technical knowledge,Ability to learn quickly,Passionate about IT,Able to work independently,Flexible and adaptable,Proactive,Ability to multi-task....Read more...
Reporting to the Service Desk Team Lead, the Apprentice ICT Service Desk Engineer will provide support to internal customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. They will also be involved in setting up people up on systems and providing support when needed, rectifying issues to maintain the organisations productivity.
What you’ll be doing, over time and with training and supervision of an experienced colleague…
Helping diagnose malfunctioning systems, hardware and softwareLogging and managing ICT technical support incidents and queries
Setting up new users on both our systems and on any hardware required for their role
Testing new software and hardware and reporting on its suitability to the business
Creating new knowledge base articles for our customer portal and other members of the team
Assisting with the ongoing provision of a secure ICT infrastructure
Acting as part of the first line team you will be responsible for managing the teams queue as well as your own so as to deliver services within agreed service level agreements
Acting as a first point of contact to the colleagues, you will problem solve users technical questions to a wide range of abilities.
Maintaining our asset register along with user profiles and system access rights
Completing all requirements of the apprenticeship programme and ensure other essential learning has been achieved within an a timely manner
Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity
Treating customers and colleagues with respect and empathy
Working 35 hours per week and having a flexible approach to work
Training:
Information Communication Technician (ICT) Level 3
Functional skills in maths and English level 2, if required
Internal and external training opportunities
Training Outcome:Here at Great Places Housing group we are passionate to support your career development and will provide the successful individual with a range of skills and experience to develop a strong career within ICT.Employer Description:Great Places Housing Group is a modern, forward-looking profit-for-purpose organisation. Our vision is to create great homes in great communities, which would not be achievable without the great people in Great Places’ workforce. Whilst social purpose is very much at the core of what we do, we balance this responsibly with a commercial perspective to ensure our vision is sustainable in the longer term.Working Hours :Monday - Friday, working either 8.00am to 4.00pm or 9.00am to 5.00pm. Will be discussed on interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
An exciting opportunity has arisen for an IT Support Engineer with 5 years' experienceto join a well-established estate agency. This role offers excellent benefits and a competitive salary.
As an IT Support Engineer, you will troubleshoot complex technical issues and ensure users benefit from smooth, reliable IT support. You will be based full-time in Horsham, with one day per week required on-site in Frindsbury (ME2 4FX).
You will be responsible for:
? Delivering advanced technical support to both on-site and remote users.
? Troubleshooting a variety of IT hardware and software issues across PCs, laptops, and mobile devices.
? Managing, maintaining, and optimising Windows operating systems (10/11).
? Installing, configuring, and supporting the organisation's PC and laptop infrastructure.
? Responding to support requests across various office locations throughout the Southeast.
What we are looking for:
? Previously worked as an IT Support Engineer, IT Support Technician, IT Support Specialist, 2nd Line Support Engineer, Support Engineer, IT Engineer, IT Technician, IT Specialist, 2nd Line Engineer, 3rd Line Engineer or in a similar role.
? At least 5 years' experience providing end-user support within a Microsoft-based environment.
? Background in resolving complex technical issues.
? Excellent knowledge of Microsoft Windows environments (Windows 10/11) and core networking principles.
? Valid UK driving licence.
What's on offer:
? Competitive salary
? 33 days holiday plus birthday off
? Pension scheme
? Employee assistance programme
? Structured career development with access to training and certifications
Apply now for this exceptional IT Support Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may c....Read more...
Key responsibilities:
To provide a professional service to all customers.
To ensure all incidents are being actioned relevant to the priority assigned to them.
To monitor incidents and keep the number of outstanding, to a minimum.
To prioritise all incidents and have the ability to understand the difference between non-urgent and critical.
Capture tasks, document and store them in the knowledgebase.
Utilise the tools available to log incidents, monitor devices and use the patch management system.
Problem-solving - to be able to break a problem down and reach a fix.
To allocate incidents to 2nd line Support where appropriate and monitor progress.
To assist the IT team with day-to-day tasks as and when required.
Configure computers based on a customer specification.
Create estimates and order, when approved, customer consumables and peripherals.
Gather evidence of problems with infrastructure elements and look to achieve a high percentage of first-time fixes.
Present a positive image and thereby help users and management to have confidence in the IT service.
To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc.
To be aware of planned changes such as Project activities and ensure appropriate actions are taken to maintain and/or improve existing service levels.
To liaise closely with 3rd Party Suppliers of Support Services.
To administer mobile phones, broadband and IPT services.
The role will involve contact with:
Customers.
2nd Line Support both Internal and External.
Suppliers – Hardware and Software.
Essential skills, characteristics and experience
Experience of working in a similar environment is desirable but not essential.
Good influencing, presentation and communication skills, with all levels of staff, will be required, along with the ability to problem-solve.
Computer literacy is essential, and you must be organised and show attention to detail. Experience of desktop computers and associated software, ideally Microsoft and Lotus Notes is required.
Ability to work unsupervised.
A good telephone manner is an essential part of the role along with people skills.
Ability to handle a crisis but remain calm and polite at all times, maintaining a professional service throughout.
Training:Expected duration: 16 months.
Apprenticeship level: Level 3 (Advanced).
Programme: Information Communications Technician.
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.Employer Description:For over ten years, Driffield IT Company Frost Consultants has utilised our experience, technical expertise, and know-how, to simplify IT for our clients by removing complexity and adopting a positive, flexible approach to solving their IT challenges.
We provide a full suite of managed IT services to assist your business with all aspects of IT and IP CCTV ranging from IT Systems & Infrastructure, managed IT solutions, cloud IT, IT hardware and software solutions to communications and CCTV solutions and security.
Understanding the unique IT requirements of various industries allows us to gain deep insight into our clients' business objectives, future strategies, and operational processes. This knowledge enables us to deliver tailored IT services that effectively support their needs.
We deliver IT services and CCTV solutions to organisations based in towns such as Driffield, Beverley, Hornsea, Bridlington and Pocklington as well as counties such as East Yorkshire and North & North-East Lincolnshire.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Presentation skills,Initiative,Patience,Good telephone manner....Read more...
Learners then have the option to go down the optional Hardware or Software route. Learner outcomes include fundamentals of:
Solutions Design Lifecycle
DevOps
Routing
Cyber Security
Managing Risk
As an IT Configuration Technician Apprentice your main roles and responsibilities will include:
Working in collaboration with the Technical Services Coordinator to configure and test equipment to ensure software has been installed prior to being sent to the customer’s premises
Working in conjunction with the Warehouse team to assist with identification and verification of product
Carry out site builds by connecting to the client’s server
Perform quality control checks/ system checks
Evaluate hardware for functionality
Carry out any other ad-hoc duties as may reasonably be required
Training Outcome:
Offer of a full-time position on successful completion of the apprenticeships
Employer Description:At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do!
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.
Our clients are investing more and more into the latest technologies driven by the need to deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always find the best solution to fit, this is how we serve star solutions.Working Hours :Monday to Friday.
Shifts to confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Willingness to learn,Flexibility,Knowledge in building PCs,Basic electronics knowledge,Basic networking principles,Exposure of Windows XP,Windows 10,Dedication and commitment,Positive and proactive....Read more...
An exciting opportunity has arisen for an IT Support Engineer with 5 years' experienceto join a well-established estate agency. This role offers excellent benefits and a competitive salary.
As an IT Support Engineer, you will troubleshoot complex technical issues and ensure users benefit from smooth, reliable IT support. You will be based full-time in Horsham, with one day per week required on-site in Frindsbury (ME2 4FX).
You will be responsible for:
* Delivering advanced technical support to both on-site and remote users.
* Troubleshooting a variety of IT hardware and software issues across PCs, laptops, and mobile devices.
* Managing, maintaining, and optimising Windows operating systems (10/11).
* Installing, configuring, and supporting the organisation's PC and laptop infrastructure.
* Responding to support requests across various office locations throughout the Southeast.
What we are looking for:
* Previously worked as an IT Support Engineer, IT Support Technician, IT Support Specialist, 2nd Line Support Engineer, Support Engineer, IT Engineer, IT Technician, IT Specialist, 2nd Line Engineer, 3rd Line Engineer or in a similar role.
* At least 5 years' experience providing end-user support within a Microsoft-based environment.
* Background in resolving complex technical issues.
* Excellent knowledge of Microsoft Windows environments (Windows 10/11) and core networking principles.
* Valid UK driving licence.
What's on offer:
* Competitive salary
* 33 days holiday plus birthday off
* Pension scheme
* Employee assistance programme
* Structured career development with access to training and certifications
Apply now for this exceptional IT Support Engineer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Issue Resolution: Promptly respond to and resolve IT-related queries and issues from employees, ensuring minimal downtime and maintaining productivity
System Monitoring: Continuously monitor and maintain computer systems and networks, identifying and rectifying potential problems proactively
User Assistance: Assist users with software and hardware installations, updates, and provide guidance on everyday IT use, ensuring a smooth user experience
Documentation: Maintain detailed records of IT issues, resolutions, and user interactions to ensure consistent support and facilitate future troubleshooting
Collaboration: Work closely with the second and third-line support teams, escalating complex issues when necessary and ensuring seamless IT operations across the organisation
Call Handling: Answer incoming IT support calls professionally and efficiently, ensuring that all user issues are logged and addressed in a timely manner
Remote & On-Site Support: Provide both remote troubleshooting solutions and on-site support when necessary, ensuring all IT issues are resolved with minimal disruption to users
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:We Provide Support Across IT, Cyber Security, Unified Communications, Networking, Computer Services, Web Design, Cloud Backup, Disaster Recovery And Business Continuity, Web Design.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Initiative....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards
Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues
Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices
Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points
Assist with setting up new IT equipment for staff and students, including user accounts and profiles
Help maintain inventory records of IT equipment and software licenses
Assist in the management of user permissions and access to school systems and services
Support the team in ensuring that all IT systems and services are running smoothly and securely
Provide support during school events and activities that require IT assistance
Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues
Assist in keeping the school’s IT systems up to date, including applying software updates and patches
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday- Friday
8:30am- 5pmSkills: Communication skills,IT skills....Read more...
Work:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards
Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues
Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices
Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points
Assist with setting up new IT equipment for staff and students, including user accounts and profiles
Help maintain inventory records of IT equipment and software licenses
Assist in the management of user permissions and access to school systems and services
Support the team in ensuring that all IT systems and services are running smoothly and securely
Provide support during school events and activities that require IT assistance
Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues
Assist in keeping the school’s IT systems up to date, including applying software updates and patches
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.
Throughout the program, you will receive dedicated support from your tutor to ensure your success.
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard.Training Outcome:Ongoing career development and progression opportunities upon successful completion of the apprenticeship.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday 8:30am - 5pmSkills: IT skills,Communication skills....Read more...
Provide first level support of desktop applications
Provide first level support of desktop hardware
Provide first level support of peripheral devices
Maintain IT issues and help notes
Liaise with external support resources where applicable
Building/testing future desktop setups
To assist any other member of the department to fulfil their duties
To undertake any other duties which may reasonably be requested
Training:
You will receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication Technician qualifications
Training Outcome:
Potential for permanent employment after apprenticeship
Employer Description:We are Bristows, the world’s leading specialist law firm for clients that innovate.
We are a European headquartered hub for litigation, transactions and advice throughout the world. We help clients grow in life sciences, technology and other dynamic sectors. We provide advice on all their legal matters and are proud to be different.
At Bristows, we have always been at the forefront of change. From patenting the first electrical telegraph to launching the UK’s genome sequencing project, we have been helping clients who create and embrace new technologies and ideasWorking Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Building IT systems and configuring networks
General IT cabling
Troubleshooting, testing and analysing problems within systems
Hardware installs include PC Cards, PC's, Desk phone & mobile phones
Create virtual machines that can then be logged onto and used when supporting
Installing servers, firewalls and software
Logging and resolving IT Support calls
Working on ticketing systems
Logging and resolving IT Support calls
Work on customer projects, such as upgrade planning, delivery and reporting
Keep accurate records and document customer service actions and discussions
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Kick-start your tech career with purpose!
At Datacore, we're not just a technology company — we're innovators, powering the future of data infrastructure across the globe. As a pioneer in software-defined storage and intelligent data solutions, we’re driven by a passion for performance, efficiency, and pushing boundaries. We’re now looking for a motivated and enthusiastic individual to join our IT team as an IT Support Apprentice.
This is an exciting opportunity to gain hands-on experience while working towards a recognised qualification, all within a collaborative and cutting-edge environment. You’ll be learning from experienced professionals, helping to support and maintain our internal systems, and playing a key role in keeping our tech running smoothly across the business.
If you're curious about technology, eager to grow, and ready to take your first step into the world of IT — we’d love to hear from you.
A Typical Day in the Job:
Building IT systems and configuring networksGeneral IT cablingTroubleshooting, testing and analysing problems within systemsHardware installs include PC Cards, PC's, Desk phone & mobile phonesCreate virtual machines that can then be logged onto and used when supportingInstalling servers, firewalls and softwareLogging and resolving IT Support callsWorking on ticketing systemsLogging and resolving IT Support callsWork on customer projects, such as upgrade planning, delivery and reportingKeep accurate records and document customer service actions and discussionsSalary, Hours & Benefits:
£14,772.50 per annumMonday - Friday 9am-5:30Group Life Assurance – 4x basic annual salaryGroup Income Protection – 75% of basic annual salaryGroup Critical Illness – 1x basic annual salaryPrivate Medical Insurance – OptionalDesired Qualities, Skills and Knowledge:
Keen interest in ITGood written & verbal communication skillsWillingness to learnTeamwork and problem-solving skillsDriven to get results and achieve goals while maintaining top level integrity and a strong work ethicFlexibility to work in a fast-paced environmentExcellent customer service orientation, creative approach to problem solvingGrade 5 in GCSE English, 4 in GCSE MathsYour Training with Baltic:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.
Employer Description:At Datacore, we're not just a technology company — we're innovators, powering the future of data infrastructure across the globe. As a pioneer in software-defined storage and intelligent data solutions, we’re driven by a passion for performance, efficiency, and pushing boundaries. We’re now looking for a motivated and enthusiastic individual to join our IT team as an IT Support Apprentice.Working Hours :Monday - Friday 9am-5:30pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
Principal Responsibilities
1. To be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end-user hardware, software and associated services, from installation through to disposal.
2. As part of the team, help to ensure that service objectives are achieved in-line with agreed standards, project management methodologies, budgetary constraints and timescales.
3. To assist the Technical Design Architect, Technical Operations and Deployment Officer or Technical Operations and Procurement Officer in providing schools with effective ICT Support.
4. To ensure that all redundant equipment is identified and disposed of in an appropriate manner in-line with the disposal policy.
5. To work on small-scale ICT projects or assist with and making a contribution to large-scale/ major ICT projects with supervision and assistance.
6. To provide advice and guidance to schools on all server, network and end-user-related matters, including testing procedures with supervision and assistance.
7. To comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers.
8. To comply with security, change control and audit trail procedures for systems, software, licencing, integration and interfaces in accordance with information security policies and guidelines.
9. To respond to ICT problems within schools with guidance.
10. To support and maintain effective liaison with users, ensuring that a customer-focused approach is embedded in all activities.
11. To maintain the efficient operation and support of the school networks with guidance from senior team members.
12. Follow procedures for managing user and computer accounts in Active Directory / Open Directory / Office 365 and any other account stores.
13. Ensure servers in schools you are responsible for are backed up in accordance with One IT’s Offsite Backup Policy.
14. Ensure Anti-Virus software is configured and working on all devices in schools.
15. Encourage customers to keep hardware up to date with an emphasis on using business-class hardware from a list of approved vendors.
16. Deploy Apps from App Store and use MDM software with guidance as well as advise school on use of volume purchasing of apps.
17. Block and unblock websites where appropriate in Securly, according to e-safety with guidance from senior team members.
Desired Requirements:
• Full Driving Licence.
• Access to a motor vehicle on a daily basis.
Desired skills:
• Excellent communicator.
• Excellent telephone manner.
• Excellent team player by providing assistance and support to colleagues in IT-related matters.
• Ensure that a high level of customer service and support is provided to all internal and external customers.
Entry requirements:
The entry requirements are as follows:
3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
GCSE Maths and English (or equivalents) at grades 3+ (D or above).
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject.
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance, you could still be considered for the programme.Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
Your training will include gaining A Level 3 IT qualifications.
Training Outcome:Potential full-time role for the right candidate after apprenticeship completion.Employer Description:Welcome to One IT Services and Solutions! We aim to help schools streamline and consolidate all their IT services into one place to help them achieve outcomes and be successful through their use of technology in their everyday working lives.
Here at One IT, we pride ourselves on our excellent customer service and take a friendly yet professional approach to everything we do. One IT’s dedicated education team have over 20 years experience and we believe that healthy working relationships are key to maintaining and improving the quality of our services. We always aim to get to know our customers and provide a familiar voice at the end of the phone whenever they contact us for support, whether that’s for a general IT query, to book some training, or get help with their school MIS!
We will provide custom and bespoke solutions to fit your IT hardware and connectivity needs, MIS training and support which is simple to use, easy to implement and budget friendly. Our accredited services are used by over 100,000 pupils, staff members and parents / guardians in schools across the UK.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Maintain and efficiently utilize manufacturing hardware and associated software
Introduce, increase and utilize the knowledge that you will gain, to help Sartorius develop within the manufacturing field
Investigation into developments within the manufacturing technologies field
Investigate and take advantage of the development opportunities offered by 3D printing and new manufacturing technologies around the Sartorius group
Support industrialised design for new products in development at the concept / feasibility phase
Process development and qualification for technologies entering in-house production
Support other teams around the group to implement and utilise manufacturing technologies
Materials research for the characterisation and qualification of plastic materials
Support the team in ensuring compliance with quality standards and regulations
Engage in problem-solving activities
Training:Mechatronics Maintenance Technician Level 3 Apprenticeship Standard:
Full-time study at Gloucester Engineering Training during the first year, with hands-on experience at our company during college holidays
Continue with part-time study in subsequent years to earn a technical certificate in a Level 3 Apprenticeship Standard
Training Outcome:
Based on your aspirations, performance, and business needs, you may have the opportunity to progress to an HNC in Year 4
Employer Description:At our site in Stonehouse, we develop and manufacture innovative
disposable devices for centrifugal separation, microbio sampling, single
use bioreactors, aseptic transfer & closure assembliesWorking Hours :Monday - Thursday, 8.00am - 5.00pm and Friday, 8.00am - 1.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
