Help Desk Jobs   Found 52 Jobs, Page 1 of 3 Pages Sort by:

ICT Technician Apprentice - Worthing

You will be the first point of contact for a wide range of customers as part of our help desk team. It will be advantageous for you to have some experience in IT. Your day-to-day roles will typically include: Use of remote tools to assist customers in troubleshooting problems Manage technical issues & solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to ....Read more...

IT Service Desk Apprentice

The IT Service Desk Apprentice will be responsible for the following duties: Report to the Service Desk Lead Complete all apprenticeship work in line with standards Attend and complete off the job training and record appropriately Complete all your learning activities, assignments, and exams Take part in regular progress reviews with employer and training provider Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubl ....Read more...

IT Customer Support Apprentice

Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part in training sessions and use online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administra ....Read more...

IT Support Technician Apprentice

Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership of specific tickets, ensuring ....Read more...

Customer Service Apprentice / Service Desk Analyst

Do you have an interest in IT and are eager to learn? Ever wanted to learn how to provide technical support to others? Well, you are in the right place! We’re looking for our next IT Service Desk Analyst Apprentice. You’ll love to solve problems, getting to the root cause of issues whilst providing friendly and excellent customer service. This opportunity provides hands-on experience and structured training to help you successfully complete your apprenticeship and launch your car ....Read more...

Customer Service Apprenticeship (First Line Support)

Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design and distribute reports Take part in training sessions and use online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administra ....Read more...

Senior Administrator

Senior Administrator – Engineering / Infrastructure Team Location: Morgate, LondonFull-time | PermanentSalary: £30-33,000 per annum  Are you an experienced Senior Administrator with a background in engineering or facilities management? Do you enjoy leading a team, supporting senior management, and keeping operations running smoothly behind the scenes? We’re working with a leading organisation in the infrastructure and engineering sector who are looking for a confident, proactive Senior Administr ....Read more...

Workshop Junior Apprentice (Arc (UK) Systems Ltd)

Assist with hardware repairs and upgrades under the supervision of senior engineers Prepare and clean IT equipment for deployment or refurbishment Log and label devices for tracking and inventory purposes Support imaging and software installation on laptops, desktops, or mobile devices Organise and maintain tools, parts, and workstations in the workshop Package and dispatch equipment for delivery or return Training Outcome:Following successful completion of apprenticeship the idea is to ....Read more...

Recruitment Consultant

Are you currently in a sales or recruitment role? Do you enjoy autonomy and uncapped earning potential? Joining Charles Hunter Associates might be for you. Charles Hunter Associates are one of the UK’s leading specialist recruitment agencies in the Social Work, Social Care and Education sector. I am looking to hire to our fastest growing division which is our permanent recruitment team. We have won some big contracts and due to this demand I need to hire a driven, ambitious and motivat ....Read more...

Cyber Security Apprentice

What You’ll Do at UA92As a Cyber Security Apprentice, you’ll be right at the heart of our IT and Cyber function. You’ll: Support the UA92 Service Desk, helping staff and students with technical issues Learn how to monitor, protect and defend systems against threats.Get involved in incident response, supporting investigations and helping to strengthen defences Work alongside experienced professionals, seeing first-hand how cybersecurity underpins everything we do Gain expo ....Read more...

IT Technician Apprentice

Assist with diagnosing hardware and software issues on desktops, laptops, and mobile devices. Support in carrying out repairs including component replacements, upgrades, and system rebuilds. Help maintain accurate job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage ....Read more...

Handyperson

Site based Handyperson – Gateshead – Global Facilities Management Organisation: ManufacturingCBW Staffing Solutions are looking for an experienced and reliable Handyperson to join our client’s on-site facilities team based in Gateshead.You’ll be responsible for carrying out reactive repairs to the building fabric, plumbing and sanitaryware replacements, and small-scale groundworks such as repointing, levelling paving slabs, and fence repairs. You’ll also take on minor joinery and decoration work ....Read more...

IT Support Apprentice

Assist with laptop and mobile device setup, imaging, and installation as needed Install software applications and apply updates Review, prioritise, and respond to Service Desk tickets using defined recording practices Assist colleagues with administration, troubleshooting and security functions in all areas of IT Perform other IT-related duties as directed by the Head or Service Delivery or Group IT Director Set up and maintain active directory-user accounts and security groups Support w ....Read more...

Recruitment Consultant level 3 Apprenticeship

·       Speaking with candidates to discuss their experiences and abilities ·       Speaking to clients to establish what their needs are ·       Arranging placements for Trades and Labour candidates ·       Beating the boss in a round of darts ·       Spinning the wheel to win prizes based off performance &m ....Read more...

.NET Developer

.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Maidstone .NET 9, JavaScript, React, Angular 19, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first mark ....Read more...

.NET Developer

.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Manchester (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s f ....Read more...

Dining Room Manager

Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits C ....Read more...

.NET Developer

.NET Developer, .NET 9, C#, Azure, JavaScript, Agile - Hereford (Tech stack: .NET Developer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marke ....Read more...

Market Research Apprentice

As a Market Research Apprentice, you will support and work alongside Yonder’s  expert Insight specialists on a variety of client projects. Your focus will be providing support on data delivery, reporting and analysis to the end client and will gain a full understanding of your role in the project lifecycle, from designing a research programme that answers a client’s objectives to delivering the final presentation or workshop. Duties will include: Support the team with quant ....Read more...

IT Apprenticeship

Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components, and install and configure hardware and software. Assist with customer networking, including servers, firewalls, and switches. Reset passwords, manage user details, and perform data recovery. Participate in site visits for hardware installation and network configuration. Working on ....Read more...

1st Line Support Apprentice

Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs in a workshop facility Installation of hardware and software Carry out network documentation and reporting Assisting with sourcing spare parts and replacement equipment Assisting the technical team with maintenance tasks and installs What we are looking for: Desirable skills: Experience in hardware repair and troubleshooting Experience with Mic ....Read more...

1st Line Support Apprentice

Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs in a workshop facility Installation of hardware and software Carry out network documentation and reporting Assisting with sourcing spare parts and replacement equipment Assisting the technical team with maintenance tasks and installs What we are looking for: Desirable skills: Experience in hardware repair and troubleshooting Experience with Mic ....Read more...

Electrical Shift Leader

Electrical Shift Lead - Glasgow - Salary up to £44,000 DOE CBW have a new opportunity for an experienced Electrical Engineer to join a leading facilities provider on a large static site in Glasgow City Centre. You will be responsible for maintaining the operational reliability of plant and associated electrical systems, adhering to health and safety regulations, and ensuring that all quality assurance procedures are fully observed. This position is on a shift basis including days and nights. Key ....Read more...

.NET Software Engineer, .NET 9, C#, Azure, Agile – Dusseldorf

.NET Software Engineer, .NET 9, C#, Azure, JavaScript, Agile – Dusseldorf, Germany (Tech stack: .NET Software Engineer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and br ....Read more...

.NET Software Engineer, .NET 9, C#, Azure – Gelsenkirchen

.NET Software Engineer, .NET 9, C#, Azure, Agile – Gelsenkirchen, Germany (Tech stack: .NET Software Engineer, .NET 9, ASP.NET, C#, React, Angular 19, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, Azure SQL, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest i ....Read more...

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