An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions
As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment.
This is an office-based role offering a starting salary of £23,810 and benefits.
You will be responsible for:
? Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system
? Logging and managing service tickets using ServiceNow (or similar systems)
? Providing updates to users on the progress of their queries
? Assisting with the installation, configuration, and troubleshooting of software and hardware
? Supporting printer setup, maintenance and issue resolution
? Maintaining accurate documentation and knowledge base articles
? Meeting individual KPIs and contributing to broader service desk goals
What we are looking for:
? Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role.
? Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint)
? Ability to follow detailed instructions with high levels of accuracy
? Strong organisational skills and ability to prioritise workload effectively
? ITIL or Microsoft accreditations (advantageous)
This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. ....Read more...
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions
As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment.
This is an office-based role offering a starting salary of £23,810 and benefits.
You will be responsible for:
* Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system
* Logging and managing service tickets using ServiceNow (or similar systems)
* Providing updates to users on the progress of their queries
* Assisting with the installation, configuration, and troubleshooting of software and hardware
* Supporting printer setup, maintenance and issue resolution
* Maintaining accurate documentation and knowledge base articles
* Meeting individual KPIs and contributing to broader service desk goals
What we are looking for:
* Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role.
* Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint)
* Ability to follow detailed instructions with high levels of accuracy
* Strong organisational skills and ability to prioritise workload effectively
* ITIL or Microsoft accreditations (advantageous)
This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base. Company Overview A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions. Job Overview The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives. Here's What You'll Be Doing: Coordinating IT projects and ensuring effective communication between stakeholders Acting as a liaison between the development team and clients, managing change requests and resolving system errors Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures Working closely with the server hosting company to manage support requirements and technical issues Overseeing new IT projects, ensuring deadlines and objectives are consistently met Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues Supporting the IT Director in scoping new projects and attending client meetings Delivering client training on IT systems to ensure users are well-equipped Producing comprehensive system manuals and documentation for both clients and internal teams Maintaining clear, professional communication with clients, addressing queries and concerns effectively Contributing to the continuous improvement of IT support processes and overall operational efficiency Here Are The Skills You'll Need: Previous experience in IT support, project coordination, or a related role Strong understanding of IT systems, software, and troubleshooting methodologies Excellent communication and interpersonal skills for client and stakeholder liaison Ability to manage multiple projects simultaneously with strong organisational skills Experience working with server hosting companies and an understanding of hosting-related support requirements Knowledge of IT project management methodologies and tools is advantageous Familiarity with programming and web development concepts Proven ability to produce clear and concise system manuals and documentation Strong problem-solving skills with a proactive approach to issue resolution A collaborative team player who can also work independently when needed Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary and benefits package Opportunity to work on innovative IT projects within a dynamic and collaborative team Access to professional development and training opportunities to enhance your career A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Acting as the first point of contact for client IT support requests via phone or email.
Troubleshooting and resolving common IT issues like password resets, MFA setup, and connectivity problems.
Configuring PCs, installing software, and helping ensure smooth IT setups for clients.
Gaining hands-on experience with platforms like Microsoft 365, Azure, and Admin tools.
Communicating with clients and colleagues using phone, email, and video calls.
Learning how to deliver top-quality support and service — the Magna Systems way.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.Employer Description:Magna Systems comprises a team of skilled Automotive and IT consultants ready to implement the perfect solution for your business.
Recognising the uniqueness of each business, we customise our IT and Business services to meet the specific needs of our clients.
We are driven to support and improve your business utilising our range of products and services.Working Hours :Monday to Friday, with shift options of 8:00am - 4:00pm or 10:00am - 6:00pm.Skills: Communication skills,IT skills,Customer care skills,Logical,Passion for IT....Read more...
Key Responsibilities:
Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver
Skills & Requirements:
Basic understanding of IT systems and hardware
Familiar with Windows 11 operating systemBasic knowledge of networking concepts (e.g., IP addresses, routers, switches)
Awareness of general IT security best practices
Strong problem-solving skills and willingness to learn
Good communication and customer service skills
Reliable and punctual with a proactive attitude
Essential Criteria:
Full UK driving licence and own vehicle (site visits may be required)
Must live within a reasonable commuting distance of Brentwood, Essex
Right to work in the UK
Desirable but Not Essential:
Any prior IT support experience (voluntary or paid)
Familiarity with Microsoft 365
GCSEs in English and Maths (Grade C/4 or above)
What we offer:
Hands-on experience in a supportive IT environment
Support to achieve a recognised IT qualification (e.g., Level 3 IT Support Technician)
Opportunities for progression and continued learning
Travel expense reimbursement for work-related travelFriendly and collaborative team culture
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide 1st level IT support to Senior Technicians - onsite and offsite
Installing and configuring a wide range of hardware and software
Use TeamViewer for remote access
Communicate with customers through Naveris, Teams and face to face
Conduct Server & Data backups
Training:Information Communications Technician Level 3 Apprenticeship Standard:
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills
You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service
Training Outcome:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:At Fox IT we believe in helping people and businesses. That’s what we really like to do. Our favourite thing is helping someone solve something that they couldn’t do before. It’s why we founded the company – we love to help and we’re great at IT Support.
We’re like having your own IT team, down the hall, in the next room, or at the end of the phone, with that friendly person who knows all the techy stuff. We’re here to talk, when you have a problem to solve, new project to plan, or just chat about IT support.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Analytical skills,Initiative....Read more...
Job Title: IT Leader – Cyprus Location: Cyprus Department: Information Technology Reports To: Global CIO Salary: €80,000 – €100,000 per annum (depending on experience)About the Role We are seeking a seasoned Information Technology Leader to oversee and elevate IT operations across our Cyprus business. Reporting directly to the Global CIO, this role is a key part of our regional leadership, responsible for managing daily IT functions while aligning local initiatives with global strategy.This is a hands-on leadership position requiring strong technical acumen, commercial awareness, and a strategic mindset. You’ll act as the main point of contact between business units and IT, ensuring optimal service delivery and technology-driven growth.Key Responsibilities
Lead and manage the Cyprus-based IT team, ensuring operational excellence and clear accountability.Act as the primary IT partner for local business units, understanding needs and translating them into effective solutions.Oversee and report on key IT projects, ensuring alignment with corporate timelines and standards.Contribute to the development and execution of IT strategies that support business objectives.Ensure IT governance, cybersecurity, and compliance with internal and external standards.Mentor and develop team members, fostering a high-performance culture.Manage third-party vendors and ensure quality delivery of outsourced services.
What We’re Looking For
Degree in IT, Computer Science, Business Administration, or a related field.8+ years of IT experience, including 3+ years in a leadership role.Strong background in IT operations, project delivery, and business partnering.Hospitality, gaming, or entertainment sector experience is an advantage.Proven leadership and team development experience.Solid knowledge of IT service frameworks such as ITIL or COBIT.Familiarity with compliance, cybersecurity, and risk management.
Ideal Candidate
A strategic thinker who can also roll up their sleeves when needed.Strong communicator and influencer with the ability to navigate complex environments.Adaptable, resourceful, and experienced in working with cross-functional and multicultural teams
How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!• http://www.corecruitment.com/• https://www.facebook.com/COREcruitmentDOTcom/• Tweet us @COREcruitment....Read more...
Enterprise Architect (Tech Transformation) - London / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £70k - £80k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation) - Manchester / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £70k - £80k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation) - Edinburgh / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £70k - £80k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation) - London / Remote
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation) - Birmingham / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Enterprise Architect (Tech Transformation) - Bristol / Hybrid
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
Our client is a global innovator and world leader with one of the most recognisable names within technology. They are continually growing and are looking for an Enterprise Architect to help their clients transform the way that they manage and deliver IT services to their customers.
We are seeking exceptional Enterprise Architects who can lead client engagements from start to finish and deliver value, agility and efficiency, supporting clients through digital transformations to enable them to transform their business through technology-enabled change. You will be expected to provide credible advice on IT Operations, including commercial structure and cost control, develop IT strategies collaboratively with client teams and design IT operating models that address client challenges.
The ability to identify emerging trends in the market, develop products and services and champion the use of global propositions, such as AI is also essential. A passion for emerging technology and driving business value around Digital technology is expected, as is previous Cloud experience and Agile delivery methodologies. Excellent communication skills to convey high level concepts to non-technical stakeholders is also a must have.
Applicants must have exceptional attention to detail, significant architecture experience, an awareness of latest technologies, best practices and developments and the ability to think at a high-level about architecture and strategy.
This is a rare opportunity to join a truly exciting global brand. The company is quick to recognise talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The diversity of the projects, the client exposure and exceptional career opportunities really make this an elite environment for Enterprise Architects.
The positions come with the following benefits:
Bonus.
Company pension.
Private medical healthcare.
Catered lunches, snacks and beverages.
To apply for these positions please send your CV to Nathan Warner at Noir.
Salary: £65k - £75k + Bonus + Pension + Benefits
(Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, System Architecture, Applications Architecture, Client Engagement, IT Operations, IT Strategy, IT Cost Optimisation, Cloud, Agile, Enterprise Architect, Technical Architect, Solutions Architect, Business Architect, Lead Developer, Urgent)
NOIRUKTECHREC
NOIRUKREC....Read more...
Business Change Manager – Critical National Infrastructure
Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.
Key Responsibilities
Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
Build and maintain strong relationships with senior business leaders to drive digital transformation.
Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
Identify opportunities for innovation and process improvement while managing risks and dependencies.
Provide expert guidance on IT governance, compliance, and service management best practices.
Requirements
Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
Strong background in IT service delivery and project management within large-scale organizations.
Expertise in governance, risk management, and compliance related to IT operations.
Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
Exceptional communication and negotiation skills with the ability to influence at an executive level.
Hybrid (3 days per week required in their London office)
Paying £67,500 + benefits
Must be eligible to work in the UK....Read more...
Your duties will include:
Answering 1st line support calls by telephone, you must be clear and articulate
Monitoring of Customer systems and Cloud based Services
IT recycling – Hands on disassembly of IT equipment ready for recycling
New Computer systems build and preparation
IT workshop repairs
Training:
Information Communications Technician Apprenticeship Standard Level 3
Training will be delivered both in College and in the workplace
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation.Working Hours :Monday - Friday (Hours to be confirmed)Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative....Read more...
The post-holder will provide:
IT Support:
Provide a rapid and friendly first and, where required, second line response to IT problems encountered by customers.
Assisting in the setup, configuration, and maintenance of IT equipment, including computers, software and peripherals.
Providing technical support in resolving IT-related issues, such as software installation, troubleshooting, and network connectivity.
Perform duties relating to updating and patching, data backup and retrieval and other areas as directed by the IT Hub Manager or other IT Hub staff.
Provide support to exams as and when required.
Problem Solving/Creative Effort:
This role will require the post holder to innovate solutions to problems they encounter with the support of the IT team.
The entire IT Hub team have input into the development of the Digital Technology strategy. The post holder will be expected to contribute to the development of this strategy and will be expected to deliver against agreed tasks and targets.
Safety and Compliance:
Adhering to health and safety protocols and guidelines when working with technical equipment and supporting staff and students.
Assisting in the implementation of risk assessment procedures and promoting a safe working environment for all involved.
This job description is intended to outline the general responsibilities and qualifications of the apprentice role. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required for the position.Training:The succesful apprentice will attend an online weekly lesson to work towards their ICT Apprenticeship.
In addition the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:On completion of this apprenticeship, there may be a permanent position available for the right candidate.Employer Description:Our mission here is simple: we want to inspire the next generation; we want them to grow and achieve academic and personal excellence, progressing on to their chosen next steps with confidence.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills....Read more...
IT Operations Coordinator
Birmingham (hybrid)
6 month initial term, high likelihood of extension
Up to £350 p/d (inside IR35)
Our client is seeking an IT Operations Coordinator to join a busy internal IT function. This role blends admin, control, and coordination responsibilities – ideal for someone with PMO, operations, or IT supplier management experience.
Key Responsibilities:
Administer IT resource tracking and plan team utilisation
Manage demand analysis, pipeline planning and skills visibility
Support alignment of internal and external resource to project needs
Own the IT risk register and run risk review meetings
Support internal control processes across project, BAU and financial activities
Maintain contract registers and track renewals or compliance risks
Raise and manage purchase orders, invoices, credit notes and reconciliations
Track and report on IT budget spend and variances
Liaise with finance teams and suppliers to ensure timely payments and approvals
Coordinate supplier performance reviews and escalate underperformance
Support change control, SLAs, and service improvement initiatives
Requirements:
Proven experience within a fast-paced IT environment
Exposure with supplier and contract management, including performance tracking and compliance monitoring
Skilled in resource or demand management, with the ability to manage capacity planning tools and processes
Familiarity with IT governance practices and frameworks such as ITIL, PRINCE2, or Agile
Comfortable maintaining risk registers and facilitating risk review meetings
Strong Microsoft Excel skills and confident working with other business systems
Experience with financial administration tasks such as raising purchase orders, processing invoices and managing credit notes
Familiarity in procurement and finance systems such as SAP or Oracle
Excellent communication and organisational skills
Ability to manage workload effectively, escalate where appropriate and drive process improvements
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To assist with the maintenance of the Academy’s IT equipment, including looking after the IT suites and laptops, replacing broken equipment and repairing any damages
To assist in the development and on-going growth of the Central Resource System of ICT equipment
Integrate network related software into an existing network environment
Log and respond to network service calls and provide technical network support to end users as required
Deal with IT queries via the telephone including taking messages and passing them on as appropriate
Maintain the sound equipment in the tiered seating area including preparation for assemblies and repairing equipment
To monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment
Apply diagnostic tools and techniques to identify the causes of network performance issues
Training:
IT Solutions Technician Level 3
Online training with a qualified coach
Training Outcome:Potential for a job role upon completion.Employer Description:The opportunity to apply for an IT Apprenticeship within a Laidlaw Schools Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for you!
As an apprentice, you'll have the chance to gain valuable experience and work alongside a range of Academy staff, including the Head of IT. You'll receive mentorship and guidance to ensure a positive and productive experience, with training taking place both on-site at the Academy and off-site at external locations.
The Trust has a wealth of experience working with apprentices to kick-start their career, they know exactly what it takes to support and guide you on your programme.Working Hours :Monday - Friday 8am - 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills....Read more...
Head of IT Security Compliance – Solihull
Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced Head of IT Security Compliance to join our team. In this role, you will be responsible for ensuring that our IT security policies and procedures are in compliance with industry standards and regulations. You will work closely with various departments to identify and mitigate security risks, develop and implement security strategies, and ensure the protection of our information assets.
The salary on offer for this position is between £90,000 and £110,000 per annum plus benefits.
Key responsibilities
Develop and maintain IT security policies and procedures.
Conduct regular risk assessments to identify potential security threats and vulnerabilities and recommend appropriate mitigation strategies. Internal and within the supply chain.
Monitor and audit IT systems and processes to ensure ongoing compliance with internal policies and external regulations.
Develop and deliver training programs to educate employees about IT security policies, procedures, and best practices.
Collaborate with internal and external stakeholders, including auditors, regulators, and business units, to ensure comprehensive compliance coverage.
Prepare and present regular reports on IT security compliance status, risks, and remediation efforts to senior management and the board.
Provide day-to-day leadership and support to three direct reports, helping to develop their skills and ensure consistent delivery across Security Compliance workstreams. Enable the growth of individuals through effective performance management.
Support in critical response.
Critical Skills for Success
Extensive experience in IT security, compliance, or related roles, must have worked within a leadership position previously.
Broad understanding of IT security for a FTSE 100
Strong understanding of regulatory requirements and industry standards (e.g., GDPR, ISO 27001, NIST).
Excellent analytical and problem-solving skills.
Proven ability to lead and manage cross-functional teams.
Strong communication and presentation skills.
Ability to handle sensitive information with confidentiality and integrity.
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Be involved in the day to day running and management of the IT helpdesk
Provision and maintain managed services
Create and resolve IT support tickets for customers
Resolve 1st and 2nd line IT support requests
Resolve 1st line server related issues
Resolve issues on site if necessary
Maintain a high level of customer satisfaction
Perform maintenance tasks for servers and workstations remotely
Manage projects relating to experience
Provide IT support out of hours for project work
Working with teams to streamline processes for the business and to our customers
Aid future team members with our documentation as we process tasks/projects to maximise efficiencies
Strong financial acumen and be able to execute and deliver on sales & budgets
Administration tasks around back end office and help with lead generation
Ideally good knowledge of hardware and software
Experience with LAN/WAN networks is beneficial.
Some experience with Mac systems is beneficial.
Interest in new technology such as latest Graphics/CPU hardware.
Friendly and welcoming with excellent customer care ability.
Positive attitude
Ability to listen to feedback and problem solve
Driving license and car is preferrable
Training:Information Communications Technician Level 3 Apprenticeship Standard:
An apprenticeship includes regular training bi-monthly with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of
Employer Description:Founded in 1994, Axia Computer Systems Ltd. is a fast growing IT solutions organisation. Our services includes flexible IT support, professional IT project delivery and expert technical advice. We support small and medium-sized businesses throughout the UK. With flexible approach, we can act as a client’s IT department, or supplement an existing IT function.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Recruit4staff is proud to be representing their client, a leading manufacturing company, in their search for an IT Coordinator to work in their leading facility in Nr Oswestry.For the successful IT Coordinator, our client is offering.
Competitive salary £40,000 Per AnnumPermanent position25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each yearParticipation in the Company’s annual bonus schemeDay shifts Monday to Friday, 8 AM to 5 PM (37 hours per week)Death in a service company pension planCompany sick payHealth Care SchemeCycle to Work Scheme
The Role – IT Coordinator:
Our client is taking a strategic step to strengthen its on-site IT capabilities by appointing dedicated ICT specialists at its most critical and high-impact locations.We are seeking an IT Coordinator to lead local IT operations, support end users, and ensure infrastructure reliability in close collaboration with our global and outsourced teams.This role offers a dynamic and international working environment where your contributions will directly improve the everyday digital experience of our employees.
End User Service and Support (as part of the global support process):
Working as a 2nd/3rd level end-user support, providing onsite assistance for the Global Service Desk and application teams. Responsible for tracking and resolving incidents, requests, and tasks for the locations and services under your responsibility.Ensuring that our knowledge base is kept up to date. Proposing improvements and enhancements based on experience and feedback from end users.
Infrastructure and Governance:
Maintain CMDB Data and required documentation on infrastructure for the locations of your responsibilitiesProviding hands & feet assist as part of the IT Support ModelResponsible for aligning business needs with the vendors selected by the client, ensuring that the system will follow Technical Standards, Security Policies, ITIL best practices, and global processes.Transfer knowledge and know-how from business applications owners to global documentation and CMDB, working actively on the projects for CMDB improvements. Managing local Internet service providers and mobile carriersAvailable to work out of regular working hours when it is commonly agreed (according to local legislation)
Project Management and Service Coordination:
Participation as a technical specialist in global and regional projects like service deployments, office moves and acquisitions and divestment activities. Participation in agreed governance meetings to represent your responsibility areas.Local invoice reviewerPeripheral procurement
VOIP and MDM
Telephony, VoIP and mobile device support, including device procurement, subscription management and managing the life cycle of the contract with the mobile phone company provider (renewal and negotiations), with approval of the local business manager and line manager
What our client is looking for in an IT Coordinator:
Computer Science diploma, Electronic Engineering, or equivalent job experience - Essential5+ years of experience in technical IT support roles – Essential Knowledge in Windows desktop computing (MacOS is an advantage) – Advantageous Knowledge in Microsoft server and server infrastructure management – Advantageous Knowledge in tablets, mobile phones and telephony (fixed and VoIP) – Advantageous Knowledge in network infrastructure management – Advantageous Fluency in English – Essential ITIL framework knowledgeHaving experience working in a global organization is preferredStrong communication and interpersonal skillsThe ability to ‘step into the end-user’s shoes and the attitude ‘I am here to help you’Willingness to travel frequently – Essential / between branches
Alternative job titles to the IT Coordinator:IT Coordinator, IT Troubleshooter, IT Technician, IT SpecialistThe IT Coordinator is commutable from:Ellesmere, Wrexham, Oswestry, Shrewsbury, Telford, Chester, Llangollen, Ruabon, Whitchurch, Shropshire, Powys, Cheshire, MidlandsFor further information about this IT Coordinator role and/or any other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, which is operating as a recruitment agency, agent, agency, employment agency, or employment business.....Read more...
Assist staff and students with IT hardware and software issues, troubleshooting problems as they arise
Respond to helpdesk requests and incidents in a timely and professional manner
Effective collaboration with our Managed Service Provider for the resolution of IT issues
Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens, microphones, speakers, sound systems, video conferencing equipment
Assist in maintaining documentation related to IT procedures and systems
Maintenance of the IT and AV asset inventory
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Level 4 IT Apprenticeship
With further training, you could work in other technical roles, such as:
Network engineer
Database administrator
Systems analyst
IT security co-ordinator
Employer Description:London Film School is the oldest post-graduate film school in the UK and is known for its innovative and creative approach to teaching.Working Hours :Monday - Friday, 9.00am /9.30am - 5.00pm / 5.30pm with a 1 hour (unpaid) lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Are you an experienced IT professional with a background in the hospitality industry? A well-established and prestigious group of hotels in London is seeking a proactive IT Team Leader to oversee IT operations across a cluster of properties.With a rich history and ongoing investment in modernisation—including the upcoming launch of a hotel—this is an exciting time to join a forward-thinking team making major strides in tech-enabled hospitality.The RoleReporting to the IT Operations Manager, you will be responsible for ensuring the seamless delivery and optimisation of IT infrastructure, systems, and services across multiple hotel sites. This role is critical to supporting both business operations and enhancing guest satisfaction through innovative technology.Key Responsibilities
Oversee day-to-day ICT operations across hotel sitesLead and support IT strategies for multi-property coordinationTroubleshoot and resolve technical issues quickly and effectivelyManage network infrastructure and security protocolsTrack IT assets and contribute to budgeting and planningEnsure compliance with industry standards and internal policies
The ideal candidate:
3–5 years’ IT operations experience, including 2+ years in a similar hospitality-focused roleCertifications such as ITIL, PMP, or CISSP (preferred)Familiarity with PMS, POS, and guest-facing tech platformsStrong grasp of network architecture, cloud services, and security standardsAbility to train non-technical staff on key systems and toolsHands-on experience with AV, telecommunications, and Wi-Fi infrastructure in hotel settings
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IT support levels 1st line 2nd line 3rd line
Disaster recovery and prevention
Network security & installation
Proactive monitoring on critical servers
IT health checks and optimisation
Online and automated backups
Antivirus protection and solutions Sophos
Workstations and printer repairs
Internet connectivity
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate, upon completion, may be offered a full-time role
Employer Description:Welcome to Direct Data Systems, a leading provider of individually tailored, managed IT services. Our highly motivated, service-oriented team of engineers understands the importance of effective and efficient IT solutions and is committed to always delivering an exceptional level of customer service. We specialise in providing a complete, outsourced IT department, fully backed up and protected around the clock, seven days a week.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Identify and diagnose issues and problems
Categorise and record reported queries and provide solutions
Support problem identification
Advise users on an appropriate course of action
Provide essential online security advice and support
Develop and implement effective processes and procedures to ensure consistent delivery of service and support
Answer incoming support calls and log accurate time spent
Provide clear communications between Bondgate IT and their customers
Training:Full training and support will be provided by your workplace mentor and from the Baltic team.Training Outcome:Possible career progression upon completion of the apprenticeship Employer Description:Are you ready to launch your career in the dynamic world of IT? Look no further! Bondgate IT invites passionate and tech-savvy individuals to embark on an exciting journey with this Level 3 IT Apprenticeship! Bondgate IT aren't just a company; they're a community of innovators, problem-solvers and tech enthusiasts committed to pushing the boundaries of what's possible.
As an apprentice you'll have the chance to immerse yourself in a hands-on learning experience that goes beyond the conventional classroom setting. You'll be mentored by industry experts, work on real-world projects and gain the skills needed to thrive in the ever-evolving IT landscape.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
