The ideal candidate will be a proactive, tech-savvy problem solver with a genuine interest in IT systems and digital technologies. They will demonstrate excellent communication skills, a positive attitude, and the ability to work both independently and as part of a supportive team.
Key Responsibilities:
· Provide first-line support for IT issues and service requests via the central helpdesk.Install, configure, and maintain hardware, software, and network systems.
Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations.
Set up new users, manage accounts, and remove access when staff or students leave.
Support the maintenance and repair of IT equipment, printers, and classroom devices.
Assist with routine system backups and ensure network stability across the school.
Provide technical assistance for audio-visual equipment and school events.
Contribute to IT projects and upgrades across the Trust.
Support cybersecurity awareness and promote safe digital practices among staff and students.
Uphold safeguarding responsibilities and maintain confidentiality at all times.
Training:As an apprentice, you will receive a combination of structured online learning and practical, on-the-job training. You will work towards achieving the Level 3 IT Solutions Technician Apprenticeship standard, supported by experienced mentors and tutors. Regular progress reviews will help you develop your skills, confidence, and career prospects.
Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities for full-time employment within Dereham Neatherd High School or across the Enrich Learning Trust.
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday, 8:00am – 4:00pm (Friday until 3:30pm).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Patience,Knowledge of Microsoft 365,Upgrades,Maintaining software,PC hardware,Understanding basic networks,Troubleshooting,Time Management,Commitment to safeguarding,Data Protection,Professional and reliable,Calm,Flexible,Installation....Read more...
Group Junior HR Business PartnerLocation: Wilmslow – Hybrid split of 4 days office, 1 day at homeSalary: CompetitiveThe Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We are really proud of our leading colleague engagement and retention rates. It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy. As we scale for further growth across the Citation Group, hopefully that’s where you come in.We are far from your average service provider – our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with Group functions to deliver the People Plan and their basic HR needs, as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed. It’s a true generalist position!• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity• Project work - we’re constantly growing and evolving, so there’ll be plenty to get stuck into• Stats – understanding our people numbers helps us perform better.• Rewards & remuneration – from helping develop our benefits to doing the admin and liaising with payroll you’ll be involved.• Support with embedding new acquisitions into the Citation Group• Admin – it needs to be done right, so we all have a part to play• Compliance / business protection – you know how the importance of this and will make it integral to the way we work.• Colleague engagement – Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores.• Internal Comms – As a team, we own the internal Comms – it’s the voice of our culture, a glue that helps bind us and has never been more important.• L&D – we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.The personWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation so you’ll need to demonstrate a wide range of influencing and communication skills. With high emotional intelligence and sound commercial acumen, people will want to come you, not just because of your expertise, but because you are great person to work with.• We’re always growing and changing so you’ll need to demonstrate how you positively embrace change personally and drive change successfully within your business.• Whilst it’s all about the people we’re not pink and fluffy, you’ll need to demonstrate your commercial edge too.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• You’ll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basics to complex issues.• You’re always learning and developing – you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues so you’ll show initiative and come up with new ideas on how we can do this.Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank holidays: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Group Junior HR Business PartnerLocation: Wilmslow – Hybrid split of 4 days office, 1 day at homeSalary: CompetitiveThe Citation Group are one of the top 30 companies in the UK to work for with thousands of very happy customers (Our 5* Trustpilot and Glassdoor reviews speak for themselves!). We are really proud of our leading colleague engagement and retention rates. It is what has enabled our double-digit growth every year for the last 7 years and it is core to our business strategy. As we scale for further growth across the Citation Group, hopefully that’s where you come in.We are far from your average service provider – our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients. The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this. We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with Group functions to deliver the People Plan and their basic HR needs, as well as help them be their best whilst driving change, supporting rapid business growth and a variety of ambitious and exciting projects all while making sure our culture is nurtured and developed. It’s a true generalist position!• Work closely with assigned areas of the business to drive the People Plan, identify, and deliver key HR initiatives.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing including maternity / paternity• Project work - we’re constantly growing and evolving, so there’ll be plenty to get stuck into• Stats – understanding our people numbers helps us perform better.• Rewards & remuneration – from helping develop our benefits to doing the admin and liaising with payroll you’ll be involved.• Support with embedding new acquisitions into the Citation Group• Admin – it needs to be done right, so we all have a part to play• Compliance / business protection – you know how the importance of this and will make it integral to the way we work.• Colleague engagement – Everything we do is aimed at protecting and building our high-performance culture and our great colleague engagement scores.• Internal Comms – As a team, we own the internal Comms – it’s the voice of our culture, a glue that helps bind us and has never been more important.• L&D – we like to keep it relevant, quick and easy to access, be prepared to get involved in supporting the delivery of existing programmes and help to create new material.The personWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation so you’ll need to demonstrate a wide range of influencing and communication skills. With high emotional intelligence and sound commercial acumen, people will want to come you, not just because of your expertise, but because you are great person to work with.• We’re always growing and changing so you’ll need to demonstrate how you positively embrace change personally and drive change successfully within your business.• Whilst it’s all about the people we’re not pink and fluffy, you’ll need to demonstrate your commercial edge too.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• You’ll have experience of dealing with a wide range of ER issues and feel comfortable dealing with issues from basics to complex issues.• You’re always learning and developing – you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues so you’ll show initiative and come up with new ideas on how we can do this.Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + Bank holidays: Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!....Read more...
Be a member of our team and share our values - Friendly, Fun and Honest (Don't think of colleagues think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?) innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new). Hard working (get to work on time, don't waste time, always thinking what can I do to help improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly).
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/ Apps at client location
Build, configure new PCs, Server and network devices to required specifications. Provide support for IT infrastructure components, including desktops, Laptops, Applications and on-site telephony
Maintaining internal support documentation
Daily network monitoring and backup monitoring
Server support and maintenance task management
Server OS and hardware installation
Candidate must attend customer sites in a timely fashion
This role requires frequent travel to customers’ premises all around the year
Maintaining high standards and professional image of the company is necessary at all stages
Preparing regular end-of-day reports on the tasks assigned is required
This role requires a good positive attitude towards job, tasks, clients and events always
Constantly improving IT support skills is absolute necessary and a passion for learning is a must
Required Skills:
Must hold Valid driving license
Able to provide a high level of service to users
Flexible & “can do” attitude
Team player
Ability to prioritize
Good organization and planning skills with very high attention to detail
Able to communicate effectively with users and senior management
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship. Employer Description:We have been providing innovative IT systems and solutions since 1993. We specialize in all aspects of Information technology, whether you need support, a single PC, or a complex networked solution. We've recently seen a strategic change and now heavily focus on our customers' success by working alongside them in a collaboration with proactive systems and services. Speak to us about your IT Support needs and we will help you tailor a package suitable for your business growth and development.Working Hours :5 Day work week On-Site - 37.5hours per week
Standard 9-5 work hours Monday - Friday
Permanent contract
Office working environment
Visiting Client sites constantlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
IT Support / Junior Developer
Salary: £25,000 – £35,000 (dependent on experience)
Location: Kings Hill (Office-based)
Are you tech-savvy, people-focused, and eager to grow your development skills?
We’re looking for an IT Support / Junior Developer to join a leading team in Kings Hill, supporting and enhancing a bespoke in-house software system.
About the Role
You’ll be the first point of contact for user support, assisting your colleagues with technical queries in person, by phone, and by email. You’ll help identify, troubleshoot, and resolve bugs while learning the ins and outs of all software.
As you grow in confidence and understanding, this role will evolve from primarily support-based work to a more even split between software development and technical support. It’s an ideal opportunity for someone with strong technical aptitude who’s ready to take their first steps into software development.
We’d love to hear from you if you have:
- Strong computer literacy and excellent communication skills
- A proactive, problem-solving mindset and eagerness to learn
- Some exposure to or interest in software development
Technical skills that would be an advantage:
- Experience with C# and .NET (highly desirable)
- Familiarity with AngularJS, Angular, or other front-end frameworks (React, etc.)
- Understanding of HTML, JavaScript, and web development principles
- Knowledge of SQL or other database engines
- Experience with version control tools such as GitHub or Jira
Why Join?
- Gain hands-on experience with active software development projects
- Work in a supportive environment that encourages growth and learning
- Build a pathway from IT support into software development
If you’re ready to develop your skills and grow with a forward-thinking team, we’d love to hear from you.
Apply now and take the next step in your tech career!
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Print queue administration and user access.
New equipment ordering and installation.
Phone System’s administration and support.
Management of ICT Storage room and consumables inventory levels.
Escalation to 3rd party support and ensuring the request is resolved within agreed service levels.
Creation of any documentation required to support the ICT change control process and internal procedures.
Ensuring that all areas of the ICT department are presented in a professional and organised manner.
Operate within a safe, healthy and environmentally responsible manner at all times.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.Employer Description:Epwin Group is the leading UK-based manufacturer and supplier of energy efficient and low maintenance building products including windows, doors and fascia systems with some of the best known manufacturing and service names in the sector. Group businesses also produce high quality cladding, guttering, decking and prefabricated building components. Epwin Group takes a strong ethical stance in its manufacturing and distribution operations which is evidenced by group wide investment in Quality, Environmental and H&S CertificationsWorking Hours :8:30am - 5.00pm, Monday to Thursday. 2.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
No two days will be the same in this role and as a Digital Apprentice, your main duties will be to:
Provide first line support to internal and external customers including triaging jobs through the new IT ticketing system
Support and action the installation of new and existing hardware/ software as well as supporting the cloud environment
Ensure equipment is set up correctly and the right access has been provided to colleagues
Training:In additional to the above, this role also includes a chance for you to undertake a Level 3 Apprenticeship within IT. On successful completion of the programme (usually 18 months), you will be awarded on a Level 3 Information Communications Technician Apprenticeship. As part of your learning, you will also receive hands-on training, mentoring and support which will enable you to develop both your technical expertise and customer focus skills. If required, you will also complete Functional Skills in English and maths.Training Outcome:
IT Support Officer
IT Field Technician
Systems Administrator
Network Engineer
Employer Description:St Leonard's Hospice's mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.
We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.Working Hours :Monday to Friday during office hoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You'll receive full training, work with bespoke software, and be supported throughout by our dedicated training provider. On successful completion, you'll earn a Level 3 Digital Support Technician qualification – with the potential for a permanent role.
Perfect for someone who is detail-oriented, organised, and passionate about tech!
Duties and key responsibilities:
Managing stock levels and ensuring you are being productive daily
Maintain records/logs of incoming and outgoing shipments including managing Excel spreadsheets
Stock control of IT assets and accessories
Manifesting of electronic devices into a bespoke tracking system
Diagnostics and troubleshooting
Using approved erasure software to wipe all sensitive information
Follow directions from the head technician and management
Ensure that you comply with all Health & Safety procedures and internal policies
Training Outcome:Opportunity of ongoing employment following a successful recruitment process.Employer Description:S2S Group is a leading IT Asset Disposal (ITAD) and data destruction specialist based in the UK. We help businesses securely and sustainably manage the end-of-life process for their IT equipment. Our services include secure data erasure, device refurbishment, recycling, and bespoke IT lifecycle solutions. With a strong commitment to environmental responsibility, data security, and compliance, S2S Group ensures that all IT assets are processed to the highest industry standards.
We combine technical expertise with innovative software and sustainable practices, making us a trusted partner for organisations across various sectors. At S2S, we invest in people, providing training and development opportunities that support both individual and company growth.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Energetic and proactive,Positive and can do attitude,Friendly personality,Able to work in a fast pace,Time management skills,Microsoft Applications,Self motivated,Adaptable,Tech-savvy,Reliable,Reliable and punctual....Read more...
Key Responsibilities:
Act as the first line of support, answering calls and responding to client queries in clear, professional English.
Assist in providing technical and software support to clients and internal users.
Learn and understand our software products in depth to provide effective user training and support.
Create and manage system configurations as part of client setup and ongoing maintenance.
Train users on how to use the software effectively and resolve basic technical issues.
Log, track, and resolve support requests in a timely and professional manner.
Collaborate with the development and support teams to improve user experience and system performance.
Requirements:
Basic understanding of IT systems, software, and troubleshooting.
Excellent communication skills with the ability to speak and write in fluent, professional English.
Strong problem-solving and interpersonal skills.
Ability to grasp new technologies and workflows quickly.
Positive attitude, attention to detail, and ability to work as part of a team.
Training:Level IT Solutions Technician Apprenticeship standard qualification Online training supported by our dedicated tutors. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday 9:00 5:00
Tuesday 9:00 5:00
Wednesday 9:00 5:00
Thursday 9:00 3:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Basic knowledge of IT systems,Ability to learn new software,Create/ manage configurations,Willingness to learn,MS Office....Read more...
Working on a busy IT help desks your daily duties would include:
Take support calls from clients and inputting these in to our ticketing system ready to be assigned to engineers
Raising support ticket and progressing to fixing issues as you learn the skills
Manage office 365 requests like new user setups, calendar permissions
Perform first-line fixes where possible. This tends to be password resets, software updates and new user setups
Liaise with senior engineers
You will also be helping setup new equipment for clients. Setting up laptops, tablets and PC's
Finally, you will get the opportunity to assist with some project work at times. This will can include onsite work at the client's premises
Training:
Information Communications Technician (IT Support) Apprenticeship Level 3
Functional skills in maths and English Level 2 if required
Training Outcome:
Cutec has a history of offering IT apprentice graduates a full-time position
Employer Description:Cutec are managed services provider in the South-West and based in Plymouth. We offer a range of IT and Technology services including Cloud, AI, Infrastructure, Cyber and Connectivity. We are a Microsoft and Google partner.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Team Working,Organisation Skills....Read more...
Provide 1st line technical support to clients via phone, email, and remote access tools
Assist with troubleshooting software and hardware issues
Support and setup of new users and leavers for our clients
Help maintain and monitor client systems, backups, and security tools
Document activities and contribute to the internal KB
Participate in training and development activities as part of your apprenticeship
Training:Information Communications Technician Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice, and potential to specialise in areas such as cyber security, networking or provisioning
Employer Description:"Does your current provider take ages to reply, and doesn't help you when you need it most? We help businesses in Norfolk, and further away not only with the day to day IT issues but more. We're changing the way IT Support is done, for the better."Working Hours :Monday - Friday, 8.30am - 5.00pm (1-hour unpaid lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault finding on a huge range of technology related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
1st line support & helpdesk
Desktop PC and Laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
An exciting opportunity has arisen for an IT Sales Executive / Business Development Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive / Business Development Executive, you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
? Developing new business through proactive outbound activity and networking.
? Managing and expanding relationships with existing clients.
? Overseeing the sales process from lead generation through to order completion.
? Delivering consistent sales campaigns and activities to achieve targets.
? Maintaining accurate records of activity using CRM systems.
What we are looking for
? Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
? Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
? Experience using CRM systems to monitor pipelines and sales activity.
? Strong ability to identify, qualify and convert prospects into clients.
? Right to work in the UK
What's on offer
? Competitive Salary
? Uncapped commission
? Sick pay
? Casual dress
? Company pension
? Cycle to work scheme
? Generous holiday allowance
? Early finish on Fridays
? Free on-site parking
? Team celebrations and social events
? Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential....Read more...
An exciting opportunity has arisen for an IT Sales Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive , you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
? Developing new business through proactive outbound activity and networking.
? Managing and expanding relationships with existing clients.
? Overseeing the sales process from lead generation through to order completion.
? Delivering consistent sales campaigns and activities to achieve targets.
? Maintaining accurate records of activity using CRM systems.
What we are looking for
? Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
? Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
? Experience using CRM systems to monitor pipelines and sales activity.
? Strong ability to identify, qualify and convert prospects into clients.
? Right to work in the UK
What's on offer
? Competitive Salary
? Uncapped commission
? Sick pay
? Casual dress
? Company pension
? Cycle to work scheme
? Generous holiday allowance
? Early finish on Fridays
? Free on-site parking
? Team celebrations and social events
? Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential.
Important Information: We endeavour to process your personal....Read more...
Attending multiple and various sites per day reacting to IT support calls
Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade
Embracing the company ethos ‘My Customer, My Responsibility’ at all times
Signing in to site, completing works, signing out of site, respecting the customer
Reviewing Health & Safety
Working with management seamlessly to the customer
Ensuring effective and great communication skills at all times
Managing 3rd party stock (on van) allocate to you
IT Maintenance works
Open mind to/when learning new skills
Completing site sign off reports
Problem solving
Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated
Potential weekend works (at least 1 week in 4) - but this would attract OT
Ability to travel and work alone
Desire to progress
Desire to service customers
Training:
Level 3 Information Communications Technician Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.Working Hours :Monday - Friday, 9.00am - 5.30pm. Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Cisco networking,Hand tools knowledge....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Manager (Technology Solutions) will help drive organizational transformation through innovative technology solutions aligned with strategic business objectives. This role will focus on EBuilder & CMiC. The role must navigate a complex and challenging operational landscape while balancing shifting priorities and deliver exceptional outcomes focused on simplicity. Key responsibilities include, but are not limited to, system administration and support, researching, strategizing and proposing new and/or different solutions, assisting IT and external partners with system implementations, integrations, data/process-migration, requirements building, and User Acceptance Testing. This position will be responsible for project management, development, communication, training and all documentation related to specific WTI/C Technology Solutions. Partnerships will include WTI, WTC, Tremco CPG and RPM leadership, Business Admin Operations, Corporate IT, External & Potential Partners, Sales, and WTI and WTC field personnel for General Contracting and General Services. This position is remote and reports to the Director, Business Systems WTI/C.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Formulate and improve upon best practices in support of organizational goals. Conduct and foster professional and timely communication (utilizing a wide array communication methods) with multiple business areas for work-related matters. Develop and manage strategic initiatives in partnership with the business to improve processes in support of internal and external operations. Understand and translate Tremco CPG and WTI/C business operations initiatives Be a change agent. Advocate for necessary changes by researching and re-imagining how we execute through different tech solutions. Establish metrics and benchmark data, develop reports for specific programs, and report outcomes to internal and external stakeholders. Continually explore ways to engage with the business and build new relationships. Provide outstanding customer service to both internal and external customers and stakeholders. Travel as needed for presentations, training, team meetings, etc. Participate in or lead team meetings, presentations, focus groups, committees, etc. Perform any other duty and/or project as required or assigned by the Director, Business Systems WTI/C.
Systems Support Responsibilities
User Support & Troubleshooting
Main business liaison for end-users as it pertains to WTI/C technology solutions. First level diagnostics and resolution for issues related to mobile apps, scheduling, integrations, and data sync. Issue/ Error log management.
System Monitoring & Incident Management
Monitor system health, performance, and connectivity in partnership with corporate IT. Proactively identify issues or potential issues and escalate to the appropriate team(s) for recurring or critical issues. Monitor and follow-up on escalated issues. If required, identify, implement and train on any required workarounds until issues are resolved. Log, track, and resolve support tickets from Service Now or other communication methods. Maintain documentation of issues and resolutions for analytics.
Mobile App Support
Assist end users with mobile app setup, usage, and troubleshooting. If/When applicable, ensure proper syncing between mobile and backend systems.
Testing & Validation
Support testing of new features, patches, and integrations in partnership with Corporate IT. Help communicate and validate bug fixes prior to system updates before deployment. Help coordinate, monitor and receive feedback during User Acceptance Testing, track all issues/requests and follow through in partnership with corporate IT to resolution
Training & Documentation
Create training programs and post-go-live support. Remain business point of contact through to resolution. Create user guides, videos, FAQs, and training materials. Conduct all end-user training to new and existing end users. Develop change management strategies to support user adoption.
Integration Support
Partner with corporate IT and external partners for troubleshooting issues, monitoring data flows and ensuring synchronization between integrated systems.
Project Management Responsibilities
Project Planning & Execution
Define project scope, goals, and deliverables aligned with business objectives. Develop detailed project plans, timelines, and identify required resources in partnership with the business, corporate IT and external partners.
Stakeholder Management
Act as the primary liaison between business units, IT, and external vendors. Facilitate communications and manage expectations across all stakeholders.
Team Coordination
Lead cross-functional teams including consultants, developers, and support staff. Assign tasks, monitor progress, and ensure timely delivery.
Risk & Issue Management
Identify project risks and develop mitigation strategies in partnership with the Business, Corporate IT and external partners. Research and identify issues that may impact timelines, scope, or quality.
Budget & Resource Management
Manage project budgets, track expenses, and ensure cost-effective delivery. Optimize resource utilization across project phases. Manage contract administration process including change orders and NDAs.
Quality Assurance
Ensure deliverables meet quality standards and business requirements. Oversee testing, validation, and user acceptance processes in partnership with the business and Corporate IT.
Reporting & Documentation
Provide regular status updates to leadership. Maintain comprehensive project and system documentation, including lessons learned.
EXPERIENCE: Four to seven years related experience and/or training.
CERTIFICATES, LICENSES, REGISTRATIONS: PMIS Certification preferred.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
An exciting opportunity has arisen for an IT Sales Executive / Business Development Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive / Business Development Executive, you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
* Developing new business through proactive outbound activity and networking.
* Managing and expanding relationships with existing clients.
* Overseeing the sales process from lead generation through to order completion.
* Delivering consistent sales campaigns and activities to achieve targets.
* Maintaining accurate records of activity using CRM systems.
What we are looking for
* Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
* Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
* Experience using CRM systems to monitor pipelines and sales activity.
* Strong ability to identify, qualify and convert prospects into clients.
* Right to work in the UK
What's on offer
* Competitive Salary
* Uncapped commission
* Sick pay
* Casual dress
* Company pension
* Cycle to work scheme
* Generous holiday allowance
* Early finish on Fridays
* Free on-site parking
* Team celebrations and social events
* Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an IT Sales Executive to join a well-established data centre and hosting provider offering services such as dedicated servers, cloud hosting, colocation, and data backup.
As an IT Sales Executive , you will be focused on generating new business opportunities, nurturing relationships, and driving sales growth within the technology sector.
This full-time permanent role is fully office-based, offering a salary range of £25,000 - £29,000, OTE £45,000 and benefits.
You will be responsible for:
* Developing new business through proactive outbound activity and networking.
* Managing and expanding relationships with existing clients.
* Overseeing the sales process from lead generation through to order completion.
* Delivering consistent sales campaigns and activities to achieve targets.
* Maintaining accurate records of activity using CRM systems.
What we are looking for
* Previously worked as a IT Sales Executive, Sales Executive, Business Development Executive, Sales Development Representative, Business Development Representative, Sales Development Executive,Sales Representative or in a similar role.
* Have experience of 1-3 years in business development, lead generation or sales, ideally within IT, hosting, or software sectors.
* Experience using CRM systems to monitor pipelines and sales activity.
* Strong ability to identify, qualify and convert prospects into clients.
* Right to work in the UK
What's on offer
* Competitive Salary
* Uncapped commission
* Sick pay
* Casual dress
* Company pension
* Cycle to work scheme
* Generous holiday allowance
* Early finish on Fridays
* Free on-site parking
* Team celebrations and social events
* Regular team incentives and bonuses for meeting targets
This is a fantastic opportunity for a Sales Executive to build your career in a growing sector with excellent earning potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge
Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies.
It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards.
It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side.
It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted.
Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role.
The products this company has been developing are industry-changing and will improve the lives of people around the world.
It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education.
This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options.
If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now.
I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you.....Read more...
From time to time, you may be required to perform other duties outside the role defined.
You must portray a professional image and be dressed appropriately. Your line manager will provide any specific details where required or requested by you.
Medhurst provides services in the education sector and, as such, is committed to safeguarding and protecting the welfare of children and young people. We expect all staff to share this commitment. We will carry out an enhanced DBS check on all staff and continued employment with Medhurst could be affected by the results of the DBS check.
You may also be required to attend Safeguarding Training should the company decide this is necessary at any point.
The post holder must carry out all duties and responsibilities with reasonable care for the health and safety of yourself and any other persons who may be affected by your acts and omissions at work, and to cooperate fully with Medhurst Communications Ltd in Health and Safety, Quality and Security policies.
Essential Skills & Qualities
Ability to communicate clearly.
Friendly and approachable.
Ability to work under guidance but also alone.
Desire to learn and progress.
Pays attention to detail.
Keen interest and knowledge of computer technologies.
Inquisitive approach to troubleshooting.
Understands the importance of confidentiality and Safeguarding.
Knowledge of Microsoft Operating Systems.
Basic understanding of Networking Concepts.
A full UK driving licence is very desirable.
Training:The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date. However, training is typically 1 day per week.
Training modules covered:
CompTIA A+.
AZ-900.
Training Outcome:Success is achieved by building relationships with our clients and providing an outstanding level of service. We will look to retain apprentices and continue their learning, development & career progression upon successful completion of the apprenticeship. Employer Description:Since 1986, we have been making IT work for education and business clients.
Our mission is simple – to take away the burden of IT management to enable our clients to focus on their core business.
Our primary sector subsidiary, Drift IT Services, offers IT solutions that underpin teaching and learning in the primary education market
We provide a range of tailored IT services and scalable solutions, offering clients the flexibility to choose what best suits their requirements now and into the future.Working Hours :Monday to Friday between 8am-4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Helpdesk and attend to customers' sites if necessary. Be a member of our team and share our values
Friendly, fun and honest (Don't think of colleagues, think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?)
Innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new)
Hard working (get to work on time, don't waste time, always thinking about what I can do to help improve things)
We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling) Customer Service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly)
Duties and key responsibilities
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/Apps at the client location.
Build, configure new PCs, servers and network devices to the required specifications.
Provide support for IT infrastructure components, including desktops, laptops, applications and on-site telephony.
Maintaining internal support documentation.
Daily network monitoring and backup monitoring.
Server support and maintenance task management.
Server OS and hardware installation.
Provide out-of-hours support where required.
Candidate must attend customer sites in a timely fashion.
This role requires frequent travel to customers' premises all around the year.
Maintaining high standards and professional image of the company is an absolutely necessary at all stages.
Preparing regular end of day reports on the tasks assigned is required.
This role requires a good positive attitude towards job, tasks, clientsand events at all times.
Constantly improving IT support skills is absolutely necessary and a passion for learning is a must.
Training Outcome:The right candidate will be retained and have a perm job after. Promotion prospects and salary increase plus annual bonus scheme.Employer Description:IT Managed services company providing IT Support remote/onsite to business customers from 5 - 300 users in size. We currently support over 1000 devices/users and are growing steadily.Working Hours :Monday to Friday, 9 am - 5.30 pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Ability to prioritise,Proactive & positive attitude,Confident in public speaking,Enthusiasm,High level of customer service....Read more...
We are currently recruiting for a temporary Administrator to join a well-established leading manufacturing business at it’s Thornley site. What’s in it for you as an Administrator? - £12.21 per hour - Hours of work: Monday – Friday: 8 - 16:00 - Location: Thornley - Temporary one month assignment. Duties of the Administrator - Dispatch administration of all products leaving site - Administration of bulk orders and call offs, order book and schedule management - General admin duties, payroll, ordering office supplies, invoicing and liaising with employees the workers - Responding to customer enquiries; pricing requests, delivery information and samples by telephone and emailRequirements of the Administrator - Previous experience in a similar role - Previous experience of working in a mid to heavy manufacturing office would be advantageous - IT literate in word and excel - Excellent written and verbal communications skills.If interested, please apply now…....Read more...
You will be working within a team providing IT support, initially carrying out routine checks and assisting end users to log support tickets. You will quickly progress to providing IT support by phone and using remote support tools and visiting clients on site, regularly attending meetings in central London and the Hatfield area.
You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office 365, Azure and Amazon Web Services.
You will be joining a young dynamic company in a role which will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work.
Reporting to the lead consultant / managing director your duties will include:
Install, support and service business customers
Handle telephone calls and emails from clients and create support incidents as needed
Carry out regular checks and processes
Provide 1st line support to clients - via telephone, email and remote working
Provide onsite support to clients
Identify areas for improvement within support to improve service delivery to clients
Strive to improve communication both internally and with clients
Additional duties as deemed appropriate to the role and business need
Part of this role includes the requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions.
As the first line of contact with customers you must always maintain a professional and corporate image of the company.Training:Level 3 Information Communications Technician Apprenticeship Standard:
The classroom training for the ICT apprenticeship comprises of 4 modules
Each module takes 1 week, and the apprentice will attend this in an online classroom with their designated JBC trainer
When the classroom training takes place will be agreed at the Induction meeting between Employer, Apprentice and JBC Skills Trainer / Mentor. We advise a bi-monthly approach to each module
The full 5 days will be required on the training weeks, and the apprentice must be in a quiet, suitable environment for learning to take place. This can either be in the workplace or at home. The class sizes are small (Max 10 learners) so that discussions and assessment can take place between apprentices, peers, and trainers
The 4 ICT modules are:
Networking Fundamentals
Mobility and Operating Systems
Cloud Fundamentals
IT and Business Principle
JBC delivers this apprenticeship over 16 Months total. This is made up of a 13-month training period and a 3-month assessment period that is known as EPA (End-Point Assessment.)
On the apprentice’s successful completion of the end point assessment, the apprentice will receive the following:
Level 3 Information Communications Technician Apprenticeship Certification
This apprenticeship is recognised for entry on to the Register of IT Technicians and those completing their apprenticeships are eligible to apply for registration.Training Outcome:
As well as the chance to receive full on the job training throughout, by the end of the apprenticeship you’ll have gained nationally accredited qualifications
The company also aim to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.)
Employer Description:FreshStance bring a fresh approach to IT Managed Services. We advocate cloud solutions to empower businesses and accelerate growth.
Since 2015, the company has been providing IT support and project services to other small businesses in fields like medicine, finance, charities and many more. The company use a range of technologies including traditional servers and infrastructure and cloud solutions from Microsoft and Amazon Web Services as appropriate to the customer and their IT needs. Proactive management of systems and fast, efficient telephone support enables our customers to deliver their services smoothly.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Knowledge of MS Workstations,Knowledge of MS Office,Motivated,Knowledge of Operating Systems,Knowledge of Microsoft Server,Knowledge of Cloud Server,Knowledge of wired networks,Knowledge of wireless networks,Knowledge of hardware,Telephone etiquette....Read more...
As a professional services team apprentice, you will play a key supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales engineering, solution design, and customer interaction.
Communication and Correspondence:
Responding to emails, phone calls, and inquiries from internal teams and customers
Drafting emails and meeting invites
Managing shared inboxes and distributing messages to relevant teams
Scheduling and Coordination:
Organising meetings and appointments, including complex diary management
Booking meeting rooms and arranging logistics
Supporting team calendars and travel arrangements
Data Entry and Record Keeping:
Updating databases and spreadsheets with accurate information
Maintaining internal contact structures and filing systems
Assisting with purchasing and payment tasks using business software
Document and Report Management:
Preparing and formatting documents for internal and external use
Supporting the creation of presentations
General Business Support:
Supporting various departments with ad hoc administrative tasks
Assisting with internal award processes or business continuity efforts
Learning and Development:
Participating in training sessions and shadowing experienced staff
Developing knowledge of business operations and customer service
Taking initiative to improve processes and contribute ideas
These apprenticeships are designed to build foundational skills in business administration.
Duties and Responsibilities:
Support the team in gathering customer requirements and documenting solution needs
Help maintain pre-sales documentation and CRM records
Participate in internal meetings and shadow client calls to learn about solution design
Collaborate with cross-functional teams including sales, technical consultants, and project management
Training:Business Administrator Level 3.Training Outcome:
Structured training and mentorship
Exposure to enterprise-level technology solutions
Career development opportunities within the Professional Services team and wider business
Employer Description:Jungle IT is a leading managed IT services provider based in Leeds, West Yorkshire. Since its founding in 2006, the company has grown from a small hardware supplier to a 60+ strong team delivering over 75,000 managed cloud seats to clients across the UK. Jungle IT specialises in digital transformation, cloud migration, infrastructure modernisation, cybersecurity, and strategic IT consultancy.
With a customer-first approach, Jungle IT helps organisations align their technology with business goals, delivering measurable value and operational efficiency. The company is recognised for its innovation, tenacity, and commitment to sustainability—earning accolades such as the HP Amplify Impact 3-Star Catalyst Recognition and multiple Microsoft Partner designations.
Jungle IT operates from its award-winning headquarters at Kirkstall Forge, promoting wellbeing and hybrid working, and is known for its vibrant culture of “serious play”—balancing technical excellence with creativity and collaboration.Working Hours :Monday to Friday 9am - 5.30pmSkills: Communication skills,Organisation skills,Initiative,Customer facing skills,Interest in technology,Willingness to learn,Word, PowerPoint, Excel....Read more...
Assist with hardware repairs and upgrades under the supervision of senior engineers
Prepare and clean IT equipment for deployment or refurbishment
Log and label devices for tracking and inventory purposes
Support imaging and software installation on laptops, desktops, or mobile devices
Organise and maintain tools, parts, and workstations in the workshop
Package and dispatch equipment for delivery or return
Training Outcome:Following successful completion of apprenticeship the idea is to move the individual into a 1st Line help desk role, within the company.Employer Description:Founded in 1992 Arc Systems are a fast growing and dynamic company providing IT support services. We specialise in IT Support, Cloud and security services. Based in Basildon, Essex, Arc Systems are a highly motivated organisation operating within a relaxed and friendly environment.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Quick learner,Positive, proactive attitude,Reliable and dependable,Strong sense of responsibility,Calm when under pressure,Time management skills,Customer service skills....Read more...
