Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or remotely
Perform hardware and software installations, configurations and updates as needed
Resolve technical issues in a timely manner using available resources
Ensure the IT systems of ticketing and asset management are kept up to date
Training Outcome:
The company may offer a full-time position at the end of the apprenticeship
Employer Description:Trycare is an independent dealer with over 28,000 dental and chiropody products supplying thousands of dentists and podiatrists across the UK, with our current growth we are looking to scale our IT Department to include an IT support apprentice.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Full UK driving license,Knowledge of Microsoft,Good telephone manner....Read more...
Develop transactional billing systems using a combination of C# and PrintNet document composition software.
Producing system specifications based on customer requirements.
Maintaining existing systems and investigating issues.
Develop and support internal software development projects.
Attend Development meetings with the IT manager and development team leader.
Continuously develop professional skills.
Training:
On-site training at the employer's premises
Remote training every two weeks
Training Outcome:
Progression to software level 4
Employer Description:We are a long-standing family run business of 35 years, we have 45 long serving staff, many with 20 years’ service. The IT department is the hub of the business and exciting new technologies are being invested in each year. We have employed apprentices for over 15 years, and some are still with us today, 2 of which in the IT department.
We look after our staff and value their individual contributions, we see it that they look after us through their hard work and dedication.Working Hours :Monday to Friday, between 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Patience,Document composition(PrintNet),Transactional data preparation,Automation,XML,C#,SQL....Read more...
Duties will include:
Continually improving safety culture on site.
Maintaining the management systems and working with the SHE team to ensure the business remains compliant.
Supporting the site with information for leadership engagement, supporting internal and external audit programs.
Maintaining excellent accident, incident and near miss reporting using the company software platform.
Supporting the development of (and delivery) of risk reduction strategies.
Supporting the development (and delivery) of new tools and ways of working to drive improvement in SHE processes.
Supporting the development (and delivery) of employee safety training programs.
Working with various stakeholders to create and maintain safety documentation e.g. Risk assessments, Control of Substance Hazardous to Health (CoSHH), The Provision and Use of Work Equipment Regulations (PUWER), Manual handling assessments, Noise, Hand Arm Vibrations (HAVs).
Lead by example in all SHE matters, always acting in an ethical manner and with integrity and impartiality.
SHE tasks typically associated with the role of a SHE Advisor or assigned by the SHE Manager.
Training:You will undertake the Level 3 Apprenticeship standard.
Safety, Health, Environment Technician - which is completed both in the workplace and at College. You will study both on and off the job with the full support and guidance of a fully qualified tutor/assessor. You will undertake the national recognised, widely acclaimed NEBOSH qualification which will be delivered at North Lindsey College on a day release basis.Training Outcome:You may be offered a permanent position on successful completion of the apprenticeship.Employer Description:A career with Centrica is rewarding work that truly makes a difference, and as you tackle critical projects, you’ll work alongside a supportive team driven by a shared ambition to protect what really matters. Centrica has a role at every step of the energy transition. When it comes to energy, we make it, store it, move it, sell it and mend it. Find out how we’re energising a greener, fairer future.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Overview - We are seeking an IT Apprentice looking to build a career in First Line IT Support. This is an 18-month opportunity to complete a Level 3 Information Communication Technician qualification whist also earning a competitive salary and gaining all the hands-on experience needed to gain this useful qualification.
Duties:
Providing, first line technical support for IT enquiries
Undertaking day-to-day maintenance of printers, end-user devices and core systems
Assisting the IT team in the administration of VOIP and telephony systems
Undertaking software and hardware installs
General user administration, including account creation, management and deletion
Apple product administration through an MDM (Mobile device management) including iPad and iPhone devices
General asset management duties including updating the asset register to ensure accurate records of all assets
Undertaking system checks and scheduled maintenance support activities
Supporting maintenance and installation of cabling and AV (Audio Visual) equipment
Basic network administration, including Wi-Fi network admin, web filter and firewall administration and network cabling installations
Undertake research to help solve ICT problems and to develop personal skills
Assisting with identifying and sharing opportunities for service improvement and the development of ICT systems and services
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Refurbishing and preparing machines to meet specific requirements for our clients
Imaging and configuring PCs ready for deployment
Installing and upgrading hardware components such as RAM, NVMe drives, and graphics cards
Managing VoIP hardware inventory and keeping records up to date
Supporting the team with basic ticket triage and handling simple support calls
Booking appointments and helping coordinate schedules for engineers and installations
Pre-provisioning network hardware in preparation for upcoming deployments
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:You’ll be working alongside a friendly, knowledgeable team who will support your learning every step of the way, helping you build the skills and confidence you need for a successful career in IT.Employer Description:At Cloud2IT we provide a complete service, anything we provide our clients we setup, support, manage, and maintain.
Our range of products and services help take the stress out of IT for businesses. From sole traders to regional companies, we have your needs covered.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Willingness to learn....Read more...
Daily responsibilities:
Providing excellent customer service via phone, email and online portals
Install, configure, and deploy new and existing hardware and software, in line with defined procedures
Providing remote and onsite support to a variety of clients
Implementing best practice network policies and procedures
Working on network related incidents and requests
Assisting in project work
1-day per week studying towards your apprenticeship
Training:1-day per week at the University of Sunderland, The David Goldman Informatics Centre, Monkwearmouth, Sunderland SR6 0DD.Training Outcome:A clear progression path for after your apprenticeship, helping you progress your IT career.Employer Description:We are a Managed Service Provider (MSP) based in North Shields, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services.
We are a forward-thinking company with a growth mindset, seeking an Apprentice IT Support / Network Engineer to join the team in providing excellent IT remote support to our clients.Working Hours :Monday to Friday in a shift pattern between 07:30 and 18:00.
Based in our North Shields office and will be required to attend client sites on occasion, with a company vehicle being provided for these journeys.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Troubleshoot and resolve incidents to support our customers on our various hosted service platforms.
Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable.
Provide best practice recommendations and answer technical questions from our customers enabling them to leverage full potential from their solutions.
Work alongside experienced engineers with customers to configure enhancements to evolve their Route 101 deployed solutions.
Create and update support tickets on our Support Desk systems and provide regular updates on incidents to our customers.
Provide change and maintenance notifications to customers and field any associated queries relating to partner change activity.
Assist in maintaining internal company IT systems as well as staff laptops and peripheral equipment.
Working on PowerShell and scripts.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.
Employer Description:Outsource the day-to-day management and configuration of your platforms to us so you can concentrate on what matters most - your customers.
More than a service, we view our Managed & Value Realisation Services as a strategic partnership. Our team is committed to delivering ongoing value and long-term success, providing proactive, thorough and responsive service across your entire tech stack using world-class software and a skilled team of people with extensive experience.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
Sacco Mann's specialist IP recruitment division is proud to partner with this thriving patent and trade mark practice as it continues to grow.
A rare opportunity, within the current market, they have instructed us to find an established CITMA qualified Trade Mark Attorney to work within a close-knit team, handling a variety of work.
What’s in it for you?
A competitive package with hybrid working and scope to work 4 or 5 days out of London, the North West or the South West.
Variety and quality of work from an existing, growing, client base with scope to add to it if you wish.
Autonomy and support: take charge of your own caseload within a collaborative team environment.
A balanced approach to work and life both within it and beyond it: this is a commercially astute and financially successful practice which prides itself on looking after both clients and colleagues.
Responsibilities
Handling a ready made caseload of trade marks work, including some exposure to contentious matters.
If desired, opportunity to attend conferences and other networking events to develop additional business.
About You
The ideal candidate will likely be circa 2-5 years' qualified and enjoy working closely with clients and colleagues, both more and less experienced. Whilst networking and business development are well supported, the primary focus for this role is delivering an excellent service to existing clients as well as supporting them and your colleagues.
For a conversation in confidence about this CITMA qualified Trade Mark Attorney role, please do contact Catherine French on 0113 467 9790 / catherine.french@saccomann.com or Claire Morgan on 0113 467 9799 / claire.morgan@saccomann.com
....Read more...
Sacco Mann's specialist IP recruitment division is proud to partner with this thriving patent and trade mark practice as it continues to grow.
A rare opportunity, within the current market, they have instructed us to find an established CITMA qualified Trade Mark Attorney to work within a close-knit team, handling a variety of work.
What’s in it for you?
A competitive package with hybrid working and scope to work 4 or 5 days out of London, the North West or the South West.
Variety and quality of work from an existing, growing, client base with scope to add to it if you wish.
Autonomy and support: take charge of your own caseload within a collaborative team environment.
A balanced approach to work and life both within it and beyond it: this is a commercially astute and financially successful practice which prides itself on looking after both clients and colleagues.
Responsibilities
Handling a ready made caseload of trade marks work, including some exposure to contentious matters.
If desired, opportunity to attend conferences and other networking events to develop additional business.
About You
The ideal candidate will likely be circa 2-5 years' qualified and enjoy working closely with clients and colleagues, both more and less experienced. Whilst networking and business development are well supported, the primary focus for this role is delivering an excellent service to existing clients as well as supporting them and your colleagues.
For a conversation in confidence about this CITMA qualified Trade Mark Attorney role, please do contact Catherine French on 0113 467 9790 / catherine.french@saccomann.com or Claire Morgan on 0113 467 9799 / claire.morgan@saccomann.com
....Read more...
IT Security Threat Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Threat Analyst to join the team. In this role, you will be responsible for identifying, analysing and mitigating potential threats to our organisations information systems. You will work closely with the Head of IT Security for Incident and Threat Management and other teams to ensure comprehensive security measures are in place. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Monitor and analyse security alerts and incidents to identify potential threats. • Conduct through investigations of security breaches and incidents. • Develop and implement threat detection and response strategies.• Collaborate with cross functional teams to enhance security protocols.• Provide detailed reports and recommendations on threat mitigation.• Participate in incident response.Critical Skills for Success• Proven experience in IT security, threat analysis, or incident response.• Strong understanding of security technologies and frameworks.• Excellent communication and collaboration abilities.• Ability to work in a dynamic and fast-paced environment.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Home ManagerPorthmadog (relocation available) | £55,000 plus bonus
We wanted this entire job advert to just be a picture of Porthmadog, but it doesn’t work on job boards.
Because that’s one of the best things about this job. You get the gorgeous beaches. 20-odd minutes from Snowdon. The walking you’ll do! It’s ranked one of the best places to live in Wales.
It’s quiet (but don’t worry, the broadband’s still excellent). But a small community means we need to look further afield for people for this immense opportunity.
So, to sweeten the pie, we’ll help you move here. You’ll receive a relocation package of up to £5,000. Which goes far – the average house price is about £100k cheaper than the UK average.
People choose to move here. You’ll be getting paid to do it.
What else do you get?Bonus – Based on monthly performance. There’s people earning an extra £10k per year.Growth – The opportunity has arisen due to internal promotion – the previous Home Manager is now an Ops Director. You’ll be given training and support to progress your career.Support – You'll have a Deputy with you, along with people handling HR, training, compliance, etc., so you’ll never be alone.Focus – The position’s supernumerary, so you can concentrate on your job without worrying about filling in.Learn Welsh? – We said it’s a community. They’re making an effort to be bilingual. So get on the language apps and learn a new skill. It worked for Rob McElhenny…
The roleThis is a specialist dementia home with over 40 beds meeting all compliance standards. It’s fully staffed with more than 65 employees.
You’ll mostly be tasked with overseeing care and staffing. Ensuring that care is excellent and residents are comfortable.
You’ll also be navigating relationships with health boards and local authorities, where needed.
About youYou might be a Home Manager seeking a new backdrop, or a Deputy looking to advance.
You must have a nursing qualification (RGN/RMN/RNLD), as this is a proudly nurse- led service.
And ideally, you’ll be the kind of person who gets hands-on. You don’t hide behind phones and emails. You embody the standards you want, and you get things done.
The fact you’ll be grasping this adventure by relocating is a good way of proving that.
Want a fresh start?Hit apply or send your CV to Tim the Principal Consultant working closely with this employer – don’t worry if it’s not up to date – and we’ll get back to you.A new beginning awaits.....Read more...
Are you passionate about troubleshooting complex technical systems and delivering top-tier customer support? Join a dynamic Global Support Centre team providing mission-critical satellite, networking, and IT solutions to clients worldwide. This is a varied and engaging role offering deep exposure across VSAT, firewalls, RF, and virtualised networks.
Your Key Responsibilities:
- Provide 2nd-line support across satellite, network, and IT infrastructure
- Monitor global networks and resolve alerts in line with SLAs
- Deliver IP, RF, and routing troubleshooting for remote and fixed networks
- Maintain and improve internal IT systems, including hosting and security infrastructure
- Support corporate users and participate in on-call rota for emergency coverage
Were Looking For:
- Experience in NOC, technical support, networks, or IT/satellite engineering
- Strong communication and customer service skills
- Ability to self-manage, stay calm under pressure, and prioritise tasks
- Desirable: VSAT or satellite knowledge, CCNA/JNCIA-level IP understanding
Whats On Offer:
- Permanent, full-time position based from Cornwall
- Competitive salary + annual bonus (based on company and personal performance)
- Pension scheme matched up to 7.5%
- 25 days holiday + bank holidays
- Free on-site parking
- Opportunities for global travel and technical training
A great role for someone ready to learn, grow, and work on real-world systems supporting global clients.....Read more...
The Concept: This place is a vibe. Incredible food. Buzzing sections. Electric energy. Guests are at the heart of everything – and no two days are the same.The Role: We’re looking for a Restaurant Manager who can handle volume. This site does anything from £85k to £300k a week – it’s a beast. This isn’t just about running a shift – it’s about running a business.You’ll be:
Training and developing runners and waitersKnowing your menu inside out – food, drinks, the lotLeading briefings that landDriving sales through recommendations and upsellingLeading from the front and setting the paceWorking closely with a seriously impressive GM who builds strong, loyal teams – you will learn ALOT
Who are you?
You love being on the floor – service is your happy placeA hands-on leader who supports and grows their teamConfident enough to challenge the pass – if it doesn’t look right, don’t send itObsessed with the detail – you care about the product and want to know it allPeople-first – you show up for your team and your guestsKeen to learn the numbers – spot the peaks, track performance, deliver results
If any of this sounds like you apply - Kate at COREcruitment dot com ....Read more...
IT Security Threat Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced IT Security Threat Analyst to join the team. In this role, you will be responsible for identifying, analysing and mitigating potential threats to our organisations information systems. You will work closely with the Head of IT Security for Incident and Threat Management and other teams to ensure comprehensive security measures are in place.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Monitor and analyse security alerts and incidents to identify potential threats.
Conduct through investigations of security breaches and incidents.
Develop and implement threat detection and response strategies.
Collaborate with cross functional teams to enhance security protocols.
Provide detailed reports and recommendations on threat mitigation.
Participate in incident response.
Critical Skills for Success
Proven experience in IT security, threat analysis, or incident
Strong understanding of security technologies and
Excellent communication and collaboration
Ability to work in a dynamic and fast-paced
Interested?! Send your up-to-date CV to Claire Ingram at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
....Read more...
IT Security Analyst – TTPP – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Analyst to join the team to specialise within Tools, Techniques, Processes and Procedures. In this role, you will be responsible for IT security processes and procedures, with a focus on maintaining and enhancing the security posture of the organisation. This role is integral to ensuring our compliance with industry standards and regulations and protecting our valuable assets from potential threats.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Develop, implement and maintain comprehensive IT security processes and procedures in support of achieving ISO 27001.• Conduct security audits, risk assessments and compliance reporting to identify vulnerabilities and recommend corrective actions. • Collaborate with various departments to ensure comprehensive security awareness and adherence to established policies. • Proactively monitor and analyse security tools and technologies to detect and respond to threats.• Document and communicate security protocols, policies, and procedures to ensure clear understanding across the organisation.• Stay up-to-date with the latest security trends, technologies, and regulations to continuously improve our security practices.• Conduct vulnerability assessments and risk analysis.• Conduct Security Audits and Assessments: Perform regular security assessments to ensure compliance with industry standards.• Create and maintain security policies to ensure data confidentiality, integrity, and availability.• Communicate security risks and recommendations to management.• Support incident response.Critical Skills for Success• Experience in IT security compliance or a related field.• Proven experience with security audits, risk assessments, and compliance reporting.• Proficiency in using security tools and technologies.• Strong analytical and problem-solving skills.• Excellent communication and collaboration abilities.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Technical Support
Provide first-line technical support to staff and students, assisting with general IT issues.Support in maintaining and updating school devices including desktops, laptops, printers, projectors, and tablets.Assist in managing user accounts, access permissions, and passwords under supervision.Prepare IT equipment and resources for lessons, meetings, and school events.Install and test hardware/software, and assist with rolling out software updates.
Systems & Administration
Assist in maintaining accurate inventories of hardware and software.Log, track, and respond to IT support tickets in line with the school’s service level expectations.Contribute to maintaining the school’s website and digital platforms (e.g. Office 365) under guidance.Training:Working towards a Level 3 Information communications technician apprenticeship standard.Training Outcome:ICT support technician
Network ManagerEmployer Description:Burnage Academy for Boys is a hard-working and energetic school, and we are currently at a particularly exciting point in our history.
It is important to nurture a supportive team right across the school, helping colleagues to deliver the highest quality education for our pupils.
Working in education is incredibly rewarding. Many of the benefits of a career in the sector cannot be measured, such as the satisfaction of helping a pupil reach their potential, or the pride in being part of a strong team that consistently goes the extra mile. However, we recognise that it is not without challenge, and staff wellbeing is incredibly important to us at Burnage Academy for Boys. Staff here enjoy a range of benefits, including:
- Wellbeing days (one per term) in order to support staff mental health and work life balance.
- Access to counselling, financial, legal and personal advice through our free Health Assured Employee Assistance Programme, including confidential 24-hour support.
- Supportive CPD-focused appraisal process, led by the appraisee.
- A comprehensive in-school mentoring programme for PGCE, ITT and ECTs.
- Access to final salary pension scheme.
- All Staff Christmas Shopping Day.
- EV Car Leasing and Cycle to Work schemes, through a salary sacrifice programme.
- Access to BAFB Employee Benefits Platform, giving discount at a range of shops and supermarkets (both online and in-store).
- Discounted gym memberships.
- Staff Social Events and Treats.
- Wellness Services
- Flu Jab Vouchers
- Free on site parking.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Team working,Initiative....Read more...
JOB DESCRIPTION
Team Leader ERP Development (NA)
Supervises the ERP development staff of the IT department in North America. In addition, continues to perform development work, while serving as the leader of the team.
Provide leadership and supervision to the ERP development staff of North America, while supporting the definition, analysis and implementation of information systems and business solutions. This support includes both business processes and IT solutions.
Essential Duties and Responsibilities:
Demonstrate strong leadership while working with the IT development staff, end-users, IT management and business analyst team members, while supporting the implementation of strategic information systems and business solutions that support the operational needs of the business.
Provide supervision of IT resources (primarily the development staff) and other project team members for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
Supervises consultants, contract programmers, interns, part-time clerical assistance, and business team members, as needed.
Provide guidance and support IT professional development of the development staff by: day-to-day management of project personnel, setting and monitoring annual performance objectives and conducting performance reviews, training, (formal and informal OJT).
Perform analysis and development duties and activities. Provide overall development support in the implementation of new ERP application software packages, package modules and new releases upgrades. Projects may be global and cross-divisional and can be solely business re-engineering and/or IT. This support should be of the highest quality, on-time and within budget.
Plans and schedules development projects and staff assignments. Coordinates the scheduling of work with the other IT departments, including business analyst and technical teams, as well as the business community.
Assist in the identification of multiple alternatives and objectively evaluate each for the best solution balancing both business needs and cost benefits.
Demonstrate strong formal and informal communication skills including: written, oral and team.
Reads, writes, and communicates fluently in English.
Other duties may be assigned.
Additional Job Functions: (Other Less Critical Job Activities)
Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff.
Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
Supervisory Responsibilities:
This position has a staff of professional IT analysts and/or developers as direct reports and is the final decision maker on hiring and terminating. Also provides direction and supervision to project team members, consultants, contract programmers, interns, and temporary help, as required. Supervision includes work assignments, discipline, quality/performance reviews, training and scheduling.
Competencies:
Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, team work, leadership, effective communication skills, organizational skills, professionalism, commitment to quality, ability to manage multiple concurrent projects/tasks.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required:
College degree in IT or business is preferred, but not required. Practical Work Experience Required:
5 - 7 years of applications programming experience.
5 - 7 years of systems analysis and design experience.
2 years of experience in project management skills.
2 years of experience in supervision or project leadership, overseeing the work of project team members is preferred, but not required.
Read, write and communicate fluently in English.Special Knowledge and Skill:
Demonstrates leadership and supervisory abilities.
General knowledge and understanding of business operations.
In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.
Proficiency in analysis, design and testing techniques.
Good project management skills, including planning, methodologies, time tracking, leadership, etc.
Good communication skills.
Working knowledge of many computing platforms.
Working knowledge of several relational databases.
Working knowledge of IT communication networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions, through the deployment of IT solutions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write formal business correspondence and specification documents. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and vendors. Must be able to read, write and communicate fluently in English.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Technical Skills:
Must be highly skilled in the use of personal computers. This includes proficient use of Microsoft Office 365 applications, such as, but not limited to, Outlook, Word, Excel, PowerPoint, Visio, SharePoint.
Proficiency with SAP applications and databases, development tools and integration components, such as, but not limited to, ABAP, SAPGUI, Adobe Forms, Adobe Live Cycle Designer, Smartforms, SAPScript, ECC/Oracle, S/4HANA, SAP BW, SAP APO, SAP GTS, SAP Fiori Apps, SAP Netweaver Gateway, SAP PI/XI, Business Explorer, Synactive GuiXT/Liquid UI, debugging and tracing utilities, HTML, XML, SAP Workflow.
Working knowledge of web browsers and VPN clients.
Basic understanding of IT communication networks.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone. Employee will also be required to view a computer screen on a regular basis. (80 - 100%)
Sitting at desk or conference table (90 - 100%).
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%)
Works from home and/or in an office environment with controlled climate and generally quiet conditions. (80 - 100%)
Some travel, including overnight travel, may be required for training opportunities and/or business engagement at various locations. (0 - 20%)
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Supporting IT Operations to help maintain and improve internal infrastructure and services
Contributing to digital projects, working with teams across the business to deliver real solutions
Analysing data to support decision-making and improve performance
Collaborating with stakeholders to understand business needs and translate them into technical solutions
Learning and growing through structured academic study, hands-on experience, and mentoring from experienced colleagues
Exploring new technologies and suggesting improvements to enhance our digital capabilities
Training:Semester A (Sept to Jan) and B (Jan to May): Day release for all levels.
Thursdays – Level 4
Wednesdays – Level 5
Tuesdays – Level 6
Semester C (May to Sept): Block release for Level 4 and Level 5.Third week of June (Monday to Thursday, 9.00am – 5.00pm).Weekly or fortnight online touchpoints in June, July and August.Assessment day first week of September (Thurs Level 4, Wed Level 5).
Mixed released for Level 6.
Tuesdays for the last week of May, all of June and the beginning of July.Weekly or fortnight online touchpoints in July and August.EPA Preparation first week of September (Tuesday).EPAs (online or on campus) last week of September.Training Outcome:Careers
Apprentices will develop occupational competency for the role of a software engineer. This course equips candidates with appropriate skills to work in a variety of roles across the software development life cycle. Because of the core plus specialism model, graduates will also be prepared for a broad range of careers in related occupations within digital industries such as the IT industry.
Typical roles may include:
Software engineer
Programmer
Software developer
Front or back end developer
Software architect
Analyst
Software integration specialist
Verification engineer
Dev-ops engineer
Employer Description:TTP is a world-leading technology company where science, engineering, and creativity come together to solve complex challenges. As a Digital and Technology Solutions Degree Apprentice, you’ll be part of our in-house IT team, contributing to innovative digital solutions and playing a key role in supporting the business while studying towards a BSc (Hons) from the University of Hertfordshire.
You’ll work across a range of projects and functions—supporting IT operations, contributing to our digital strategy, and learning how to analyse and apply data to solve real problems. Every day will bring new opportunities to learn, collaborate, and make an impact.
From day one, you’ll be fully supported by experienced professionals in our IT and digital teams. You’ll gain on-the-job experience at our award-winning campus in Melbourn (just south of Cambridge, UK), while attending university on a part-time basis.Working Hours :Monday to Thursday:
Start: 8:30 am - End: 5:00 pm.
Friday:
Start: 9:00 am - End: 5:00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Interest in IT and Software,Digital problem-solving,Independent working....Read more...
IT Security Analyst – TTPP – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced IT Security Analyst to join the team to specialise within Tools, Techniques, Processes and Procedures. In this role, you will be responsible for IT security processes and procedures, with a focus on maintaining and enhancing the security posture of the organisation. This role is integral to ensuring our compliance with industry standards and regulations and protecting our valuable assets from potential threats.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Develop, implement and maintain comprehensive IT security processes and procedures in support of achieving ISO 27001.
Conduct security audits, risk assessments and compliance reporting to identify vulnerabilities and recommend corrective actions.
Collaborate with various departments to ensure comprehensive security awareness and adherence to established policies.
Proactively monitor and analyse security tools and technologies to detect and respond to threats.
Document and communicate security protocols, policies, and procedures to ensure clear understanding across the organisation.
Stay up-to-date with the latest security trends, technologies, and regulations to continuously improve our security practices.
Conduct vulnerability assessments and risk analysis.
Conduct Security Audits and Assessments: Perform regular security assessments to ensure compliance with industry standards.
Create and maintain security policies to ensure data confidentiality, integrity, and availability.
Communicate security risks and recommendations to management.
Support incident response.
Critical Skills for Success
Experience in IT security compliance or a related field.
Proven experience with security audits, risk assessments, and compliance reporting.
Proficiency in using security tools and technologies.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Interested?! Send your up-to-date CV to Lewis Rushton at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
CRM Management: Maintain accurate and up-to-date records in our Customer Relationship Management (CRM) system to record your activity and provide insights to the sales team.
Feedback Loop: Gather and relay customer feedback and insights to the relevant teams within Distology
Lead Generation: Identify and research potential IT partners / end users within the cybersecurity sector who may benefit from the products and services within our portfolio.
Outreach: Execute outbound prospecting activities through various channels, including phone calls, email, and social media to initiate meaningful conversations with key stakeholders.
Product Knowledge: Over time, develop a strong understanding of our Distology’s value add and portfolio, to effectively communicate their value propositions to potential clients.
Qualification: Qualify and assess leads through meaningful conversations, to understand levels of interest and willingness to discuss new ideas.
Reporting: Be comfortable to write reports on your activity for the week to share insights on how you’ve performed
Training:
Level 3 IT Technical Salesperson qualification
Functional Skills in English and maths if required
The training will take place remotely.
Please visit the Apprentify website for details on the training pathway https://www.apprentify.com/courses/sales-and-procurement-apprenticeships/it-technical-sales/
Training Outcome:You can expect to advance to roles such as, Account Executive, Channel Account Manager, IT Sales Specialist, or Business Development Manager. With experience, you might move into more senior positions. This apprenticeship lays a solid foundation for a successful and rewarding career in the tech industry.Employer Description:Distology is an award-winning, vibrant, enthusiastic, and fast-growing technology company based in Stockport with bold ambitions for growth.
We specialise in representing new and emerging cloud-based cyber security solutions across EMEA and we’re great at breathing new life into well-established vendors looking to reboot their presence too! We’re a specialist IT distributor with difference as everyone at Distology specialises in a cybersecurity subject.
How do we know we’re doing the right things? Our work and approach to business has seen us take home multiple coveted awards, including most recently during 2023 being highly commended by UK CRN Sales & Marketing Awards for ‘Best Company to Work For’ and Winner of the UK CRN Award of ‘Security Distributor of the Year’.Working Hours :Monday to Friday flexible/Hybrid working model. Minimum of 3 days office based working 37.5 hours a week (7.5 hours a day).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Deployment Engineer / IT Support Analyst – Birmingham OR London X2
9-week initial contract (5 days onsite per week in either central Brum OR London).
Inside IR35 – £270 – £290 per day (all inclusive) which may be subject to change depending on applicable legislation or solution through which services are performed.
Deployment Engineer required to work for a leading client in the London or Birmingham area. You are coming on board for an initial 9-week project to provide general IT Support as well as laptop/desktop swaps and reducing data on C drives to allow for a Windows 11 upgrade.
Key skills,
Proven experience working as a Deployment Engineer/IT Support Analyst working on project work in fast-paced environments
Skilled in laptop/desktop installation and setup of general IT hardwar
Strong track record of providing hands-on IT support and resolving user issues
Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads), office telephony, and WiFi
Configuring Firmware/BIOS according to standard
Operating System tasks (installing, updating, remediating Microsoft Windows)
End point software management (installing, updating, remediating Microsoft Office)
Excellent verbal and written communication skills, with a user-focused approach
Confident engaging with stakeholders and ensuring a smooth support experience
Interested!?! Please send your up to date CV to Dean Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy.
....Read more...
Talent Acquisition Partner Initial 3-Month Fixed-Term Contract with strong possibility of extension IT Services Location: Manchester (Hybrid – 3 days from home)Leading IT services business delivering cutting-edge technology solutions to clients across various industries seeking an experienced Talent Acquisition Partner to join the team on a 3-month fixed-term contract to drive recruitment, initially for their technology sales function.You’ll play a critical role in sourcing, attracting, and hiring top talent for the team, collaborating closely with hiring managers to understand their needs and deliver high-quality candidates to support business objectives.Key Responsibilities:
Develop and execute effective recruitment strategies to attract candidates, initially for IT sales roles but will extend to technical IT hires across the business.
Source and engage candidates through job boards, social media, networking, and other channels.
Screen and assess candidates to ensure alignment with role requirements and company culture.
Manage the end-to-end recruitment process, including interviews, offer negotiations, and onboarding.
Partner with hiring managers to refine job descriptions and candidate profiles.
Maintain accurate recruitment records and provide regular updates on hiring progress.
Requirements:
Proven experience in in-house recruitment within a technology business.
Familiarity with recruiting for IT sales roles is advantageous but not essential.
Strong sourcing skills, including proficiency with LinkedIn, job boards, and other recruitment tools.
Excellent communication and stakeholder management skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Knowledge of current recruitment trends and best practices.
In return you’ll be offered a hugely dynamic and supportive work environment with a genuinely fantastic team. Working arrangement are flexible and there is a very genuine chance for the right person to see the FTC either extended or a permanent role being offered.....Read more...
IT Security Architecture Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design and implement security solutions to protect network infrastructure and data.• Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies.• Monitor network traffic and system logs to detect and respond to security incidents.• Collaborate with IT and other departments to ensure comprehensive security awareness and compliance.• Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Maintain knowledge of relevant laws, regulations, and industry standards related to network security.• Participate in incident response.Critical Skills for Success• Experience in IT security architecture or a similar role.• Strong analytical and problem-solving skills.• Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community
To support pupils and staff in the correct use of IT
To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required
To follow targets and objectives set out by the Head of IT Operations
Provide desktop support, performing PC hardware repairs and upgrades
Configure networking equipment such as wireless access points and switches
Assisting with the installation of applications and troubleshooting problems
Help with replacing printer consumables as required
Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users
Assist with routine maintenance procedures, following school backup, virus protection and security procedures
Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution
Training:
Information Communications Technician Level 3 (A level) Apprenticeship standard
Typical duration: 18 months
Dedicated Performance Coach
Remote training
Training Outcome:
Possibility of full-time post upon completion but this is not guaranteed and will be subject to the needs of the business at the time
Employer Description:An independent day school for girls in Reading, Berkshire, The Abbey has a long-standing reputation for academic excellence and innovation in education. The school is committed to providing a supportive and forward-thinking environment for both students and staff.Working Hours :Shifts to be confirmed (including one day per week for training/study time)
Lunch break length: 1 hour (unpaid)
Start Time: 8.00am
Finish Time: 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Written and verbal skills....Read more...
Provide 1st line support for the Service Desk
Work on support tickets and provide project support to senior engineers
Assisting the setup of desktops & laptops
Dealing with ticket queries including password resets, new user requests and fault logging
Assisting with infrastructure refreshes
Telephony rollouts
Provide a first point of contact support to customers and maintain excellent customer service via; Phone, Email and The Portal
Liaise with internal customers to ensure that services are being delivered
Work with SLA’s whilst delivering efficient resolutions towards First Time Fix Rates
Training:Information Communications Technician Level 3.
Your training will be delivered in blocks every 4-6 weeks; this will in our online classrooms. You will be working with a Specialist Coach from Baltic Apprenticeships. Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Do you have a natural passion for IT and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country?
This is an excellent opportunity for an apprentice to join the Field team and to undertake a Level 3 Support Technician Apprenticeship.
Aspire Technology Solutions are looking for an enthusiastic apprentice with an appetite for IT and a positive attitude to be based at their new offices in Leeds City Centre. They’re looking for someone who is looking to begin their career in IT, who is comfortable talking to people, confident, friendly and has a great attitude to work. You will ensure the highest level of customer service is provided to all their customers and you will be working with some of the latest technology systems.Working Hours :Monday to Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
