Key responsibilities:
Have the responsibility of the Primary Customer Contact (PCC) to specified customers and being the primary support to these customers
Work with the Systems Manager in promoting the development of PCC customers’ IT facilities
To complete maintenance schedules as specified by the Systems Manager, to record results and highlight exceptions for further action
To check backup results for all customers, as directed by the Systems Manager
Produce and maintain support tickets, site and system documentation to the company standards
Design and manage Customer Projects as identified by the Systems Manager including software patch and upgrade roll-outs
To comply with all technical and engineering standards specified by the Systems Manager and to contribute to the development of these standards to enable continual improvement of the company
Attend and successfully complete your apprenticeship training programme
Responsibility for specific technical expertise as defined by the Systems Manager
Training:
Level 3 Information Communications Technician Apprenticeship Standard
On-demand training resources via Pluralsight platform
Best-in-class remote training via Zoom
Full support from Digital Skills Coach
Training Outcome:
For someone looking to progress their role, the IT apprentice roles naturally leads into roles such as: IT Technician, Field Technician and Third Line support
Employer Description:ICU IT are proud to provide IT support to clients across Derby, Nottingham, Leicester, Sheffield, Stafford, South Yorkshire and the surrounding areas. Regardless of the industry you work in, you’ll be able to count on our expert team to provide you with first-class IT solutions that’ll expertly meet your individual business needs and requirements.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Role: Service Desk Manager
Location: Bournemouth
Salary: £36,000
Holt Recruitment are working with a client in Bournemouth to recruit a Service Desk Manager who has experince with the ITIL framework to manage a team of 3.
The Service Desk Manager needs to regularly inform and advise senior management about service desk issues and concerns associated with those issues. Similarly, the service desk manager needs to offer tangible and, whenever possible, data-driven suggestions on ways that IT services can improve and conduct regular assessments and share the results with stakeholders.
- The ability to build a cohesive team and to manage people effectively aligned to ITIL framework.
- This includes the ability to coach and develop the team, especially the Level 1 Service Desk Agents.
What do you need as the Service Desk Manager?
- SQL or MySQL any PHP
- Has the ITIL Certification
- Knowledge of cloud-based technologies.
- Keen to learn new technologies.
- Experience with Jira Service Desk or equivalent ticketing system.
- Time management and ability to prioritise workload.
- Experience working with bespoke enterprise applications.
- Great with Office 365
- Strong technical, communication, and interpersonal skills.
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Service Desk Manager vacancy in Bournemouth.
Job ID Number: 82352
Division: Commercial Division
Job Role: Service Desk Manager
Location: Bournemouth....Read more...
Input updates daily to the live stock management system to maintain accurate data.
Liaise with all component manufacturers for deliveries and supply schedules.
Respond to incoming email queries and liaise with Procurement and Despatch Manager for support.
Attend to general administration duties as requested from the Procurement and Despatch Manager.
Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:We are looking for somebody to join the team for a long-term career and not just serve an apprenticeship.With dedication and passion the right candidate will grow and develop within the business.Employer Description:When you pick up a Scorpion exhaust the first thing to strike you will probably be the light weight; followed very quickly by the detailed workmanship and quality finish of each component part. Every exhaust in the range is an engineering work of art, individually hand built by craftsmen at Scorpion's Derbyshire HQ. Materials are specified and hand picked by the engineers, and each specialist fabrication process is signed off on site- any flaws and the system is rejected and destroyed.Working Hours :Monday to Thursday, 07.30 to 16.30.
Friday, 07.30 to 12.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Provide support to the team in operatives training across all shifts and processes
Provide administrative cover in the event of absence of the Head of Operations Manager and/or Production Manager. This may include providing day to day supervisory cover for the durations of any absences
Receipt of raw materials onto Acumatica system
Assisting with daily Health and Safety monitoring within the site and operations
Recording daily Health and Safety reports and managing site Safety Culture system
Maintain organised FIFO of all raw materials and ensure area and product are easily accessible for speedy retrieval with store areas
Work with material procurement to ensure material stocks match site requirements
Take part in stocktakes as required weekly/monthly and generate stock sheets for use by Finance / Planning
Work with Planning & Logistics department: update despatch database, print delivery documents, manifests, including dealing with any logistics related communication with hauliers and Antrim and Coventry offices
Ensure quality management system is functional within the site, in line with ISO and FSC standards, in the form of daily/weekly/monthly audits on processes to verify conformance
Maintain calibration records and condition of measuring equipment
Ensure recorded Cost of Quality (COQ) cases are reported within database and follow up action/corrective actions are completed
Manage any Non Conforming Products (NCP material to ensure it is recycled into sellable product
Procurement of engineering parts and consumables, specific to site on request of Head of Operations Manager
Attending regular meetings and assisting with note taking
Keeping KPI records updated and reporting trends in daily operations meetings
Any other duties as required
Training:
The Business Administrator Level 3 Apprenticeship will take you 18 months to complete
You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Training Outcome:
Advanced Apprentices may progress onto the Level 4 Higher Apprenticeship if their job role allows
Career progression and employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level
Employer Description:For over 30 years, SAM has been at the forefront of MDF mouldings manufacturing, supplying high-quality products to the UK, Ireland, and beyond. Our commitment to excellence, innovation, and sustainability has positioned us as the trusted choice for merchants, manufacturers, and the construction industry.
With the largest range of primed MDF mouldings in the UK, we take pride in delivering precision-engineered products that meet the highest standards. Our extensive in-house capabilities, from bespoke design to high-volume production, ensure we can cater to projects of any scale.
At SAM, we believe in more than just mouldings, our focus extends to customer service, sustainability, and continuous product development. Whether you’re looking for classic profiles, contemporary designs, or custom solutions, our team is dedicated to helping you bring your vision to life.Working Hours :Monday - Friday, 7.00am - 3.30pm. Flexibility required. (40 hours per week exclusive of breaks)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Knowledge of ISO and FSC....Read more...
To attend and complete an appropriate apprenticeship course on time and to a high standard.
Under supervision of the IT Support Manager actively use the Archway IT Manual to deliver IT services to end users; ensuring all relevant procedures are followed.
To assist in the installation, configuration and maintenance of network and server systems.
To ensure that all end user IT equipment and software is well maintained and functioning properly and safely.
Installation of hardware / software as required.
Support the day-to-day arrangements for the delivery and collection of repairable items to suppliers.
To demonstrates and/or setup IT and AV equipment for events.
Assist in the monitoring and replenishment of consumable items such as, printer cartridges, mice, and keyboards.
Assist in the adherence of software licensing agreements.
Preparing user documentation to assist staff and student in the use of the system.
Support with the monitoring the system for misuse and escalating findings as appropriate.
To support the enhancement and operation of a high-quality learning environment.
Training Outcome:Upon successful completion of the Apprenticeship, there may be an opportunity to go in to and IT support role as a permanent member of the team. Employer Description:Archway Learning Trust is a vibrant learning community where students are cared for, receive a high quality education and experience every opportunity to be successful.
We believe in the transformational power of education for each individual, and that this is enhanced through collaborative working between our academies with the support of our Infrastructure team.Working Hours :Full time working hours: Monday - Friday, 8.00am - 4.00pm.
There may be some flexibility required to meet the needs of the business.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Initiative....Read more...
A typical day in this role will include:
Managing and recording all incoming requests for support.
Analysing and resolving the request for assistance.
Performing desktop builds and installations.
Maintaining the accuracy of Client system documentation.
Carrying out scheduled day to day maintenance, e.g. back-ups.
Installing, supporting and maintaining IT hardware and software
Installing new software releases.
Carrying out system upgrades.
Resolving software related problems.
Analysing and resolving faults, from a major system crash to lost passwords.
Managing e-mail, anti-spam and virus protection.
Providing first class Technical Support for Desktop, Server and Mobile devices and applications.
Setting up user accounts, permissions and passwords.
Undertaking routine preventative work and maintaining network security.
Providing training & technical support for clients of varying levels of IT knowledge, skills and competence.
Liaising with third party suppliers, for warranty issues, parts supply etc.
Completing additional duties as assigned by management.
Selling, upselling and recommending products to customers.
Taking phone calls.
Training:
The training provided on this apprenticeship will correspond with your daily tasks, developing your skills and using them straight away.
On completion, you will receive an IT Solutions Technician Level 3 qualification.
All training is delivered remotely via Teams meetings, with an option for you to privately study for the course at home as well. However, the candidate will be expected to commute to our office all other days.
Training Outcome:
VMit want to invest in you and your career - once your apprenticeship is finished, a full time position with continuous professional development and rapid progression is available.
Employer Description:VMit is an IT support business that has been running for over 17 years, with a focus on cybersecurity. We value ourselves on responsive, high quality, customer service to our clients in a range of businesses spread nationwideWorking Hours :9.00am - 5.00pm, Monday to Friday.
1/2 hour unpaid lunch to be agreed with line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills....Read more...
An exciting opportunity has arisen for a Tax Senior / Tax Manager to join a well-established accountancy firm. This office based role offers a salary range of £45,000 - £55,000 and benefits.
As a Tax Senior / Tax Manager, you will be responsible for preparing personal tax returns for individuals, sole traders, and partnerships in the healthcare sector.
This role is strictly focused on compliance and only locally based candidates will be considered..
You will be responsible for:
? Managing your own portfolio of clients with minimal supervision
? Calculating tax liabilities and producing supporting computations
? Drafting client letters and dealing with HMRC correspondence
? Assisting with VAT compliance when required
? Working within a digital, paperless system using cloud-based software
What we are looking for:
? Previously worked as a Tax Manager, Tax Senior, Tax Manager, Tax Compliance Manager, Tax Compliance Senior, Tax Senior, Tax Consultant, Tax Advisor, Tax accountant, Tax Supervisor or in a similar role.
? Possess 3+ years' experience in a tax-focused role within a UK accountancy firm.
? Experience in personal tax compliance and confident working within a fully digital, paperless environment.
? Background in handling a busy portfolio with a compliance-only focus.
? CTA or ATT qualified, or equivalent experience.
? Excellent IT skills including Digita, Virtual Cabinet, and Microsoft Office.
? Ideally have experience supporting clients in the healthcare or medical sector.
What's on offer:
? Competitive salary
? Access to an on-site gym
? Cycle to Work scheme
? Pension salary sacrifice scheme
Apply now for this exceptionalTax Manageropportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in rel....Read more...
An exciting opportunity has arisen for a Tax Senior / Tax Manager to join a well-established accountancy firm. This office based role offers a salary range of £45,000 - £55,000 and benefits.
As a Tax Senior / Tax Manager, you will be responsible for preparing personal tax returns for individuals, sole traders, and partnerships in the healthcare sector.
This role is strictly focused on compliance and only locally based candidates will be considered..
You will be responsible for:
* Managing your own portfolio of clients with minimal supervision
* Calculating tax liabilities and producing supporting computations
* Drafting client letters and dealing with HMRC correspondence
* Assisting with VAT compliance when required
* Working within a digital, paperless system using cloud-based software
What we are looking for:
* Previously worked as a Tax Manager, Tax Senior, Tax Manager, Tax Compliance Manager, Tax Compliance Senior, Tax Senior, Tax Consultant, Tax Advisor, Tax accountant, Tax Supervisor or in a similar role.
* Possess 3+ years' experience in a tax-focused role within a UK accountancy firm.
* Experience in personal tax compliance and confident working within a fully digital, paperless environment.
* Background in handling a busy portfolio with a compliance-only focus.
* CTA or ATT qualified, or equivalent experience.
* Excellent IT skills including Digita, Virtual Cabinet, and Microsoft Office.
* Ideally have experience supporting clients in the healthcare or medical sector.
What's on offer:
* Competitive salary
* Access to an on-site gym
* Cycle to Work scheme
* Pension salary sacrifice scheme
Apply now for this exceptionalTax Manageropportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Quality Assurance Specialist – Cambridge
A growing Medical Devices company based in Cambridge is currently looking for a new Quality Assurance Specialist to assist in the development of the QMS system for ISO 13485 standards. They are open to candidates from alternative sectors, allowing for ISO 13485 standards training.
You will also be creating and managing technical files for several Medical Devices lines, including Class I, Class IIa and Class IIb Medical Devices. You’ll collaborate with a number of Medical Devices experts, but you will be the sole person focusing on Quality Assurance duties. However, you will receive Quality Assurance assistance from the parent company’s Quality Assurance Manager. Due to this, we are open to candidates who only have a couple of years of experience of ISO 9001 or QMS, but also keen to hear from people with more experience.
This is an excellent opportunity for someone a couple of years into their career and looking for more responsibility to lead the development of a QMS system, or for someone who is looking for a route into the Medical Devices sector under ISO 13485 standards. Due to the active work in setting up the QMS system, you will need to be in the office daily; however, over time there should be the opportunity for hybrid working.
It is expected that you would hold a degree in a subject that has led you into a Quality Assurance, Quality Engineering, or Design Assurance role.
Apart from having a Quality Assurance background, it would also be highly advantageous if you have a good understanding of Regulatory Affairs.
Part of your role will involve working alongside the manufacturing teams for these medical devices. Due to this, it would be highly beneficial if your Medical Devices Quality Assurance experience came from a Quality Engineering background, although this is not essential.
I anticipate a lot of interest in this role, so if you are interested, I suggest making an application now or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application and one of our team at Newton Colmore Consulting will contact you.....Read more...
The Engineering Stores Controller/Stock Controller position is working days Monday to Friday with a leading Building Product manufacturing business.The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.What 19;s in it for you as an Engineering Stores Person
Basic salary circa £41,000 per annum
Bonus Scheme
Company Pension
Overtime paid at a premium
Days based position Monday to Friday
Location - Aldridge
Industry leading benefits package
Accredited training and development
Key Responsibilities and Tasks as an Engineering Stores Person
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes as an Engineering Stores Person
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Experience of working within a manufacturing or engineering administration or stock control environment
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller....Read more...
Key Responsibilities:
Administration.
Assisting the Works Controller in the day to day running of the Office.
Assist in the creation and upkeep of the Leads, Quotes and Jobs spreadsheets.
Always keeps the office tidy and informs the HR & Operations Manager of any stock the office requires before they run out.
Keep the office filing system up to date and audit the system continuously to remove outdated documents.
Assist in creating and maintain a supplier and contractors list.
Ensure SOP’s are kept up to date and assist in creating new ones when required.
Helping the Project managers and Works Controller to prepare quotes and source information when required.
Source suppliers and sub-contractors where necessary, to provide materials and labour resources required to carry out the works.
Ensure constant communication with our clients before the need to be chased, ensuring the best customer service is achieved.
Ensure excellent communication with management, clients, sub-contractors and suppliers at all times.
Constant communication with the Project Managers and Directors in order to understand job statuses.
Answer queries from clients, taking detailed messages when unable to help and passing on to the relevant person to help.
Ensure PQQs (pre-qualified questionnaires) and relevant insurances and certificates are obtained from new suppliers and are then kept up to date on the system.
Assist in managing Health and Safety and create method statements and RAMS efficiently as possible for all maintenance jobs.
Arranges meetings by scheduling appropriate meeting times in outlook calendars.
Any other jobs the team require support with.
Finance.
Assist the HR & Operations Manager in creating payment runs, labelling invoices, raising remittances, scanning documents and applying payments in SimPRO.
Creating Purchase Orders on SimPRO for the team when required, ensuring accuracy.
Provide administrative support including filing, word processing, emailing and telephone duties.
Ensures all finance documents are raised in a timely manner to ensure jobs can be started promptly and payments are received in a timely manner.
Ensure all paperwork is always filed in the correct locations under the correct names.
Training:The Corndel Business Associate Diploma is accredited by the CMI and all learners will be awarded a Level 3 Business Administration Associate Diploma upon completion of the course.
The Diploma lasts 13 months, during which participants will develop new skills and put them into practice in their day-to-day work.Training Outcome:Office Manager.Employer Description:Emelec Building Services Ltd is an equal opportunities employer who specialise in building services contractor serving clients in the Commercial, Industrial, Film, Medical, Retail and Leisure Sectors. Our services include all aspects of M&E and maintenance of commercial buildings including, new installations, repairs, modernisation, and refurbishment.Working Hours :Monday to Friday 08:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Answer customer enquiries by phone, email or in person.
Give quotations and check product availability.
Sell products or services and take payments.
Handle complaints or refer them to a Manager.
Input customer information onto a computer system.
Track orders and arrange deliveries.
Training:You will attend National Business College one day per fortnight.Training Outcome:Progression to a senior team member, with other oportunities.Employer Description:Sell new and Remanufactured turbochargersWorking Hours :Mon - Fri, 8:30am - 5pm (4pm finish on Fridays).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience....Read more...
The Warehouse Stores Controller/Stock Controller position is working days Monday to Friday with a leading Building Product manufacturing business. The Engineering Stores Controller/Stock Controller position is on a permanent basis with responsibilities for the management of the day-to-day operation of the Engineering Stores with order request processing and administering the financial reconciliation of Stores Stocks/Orders, and to administer the computerised planned maintenance system.Whatȁ9;s in it for you as an Warehouse Stores Controller
Basic salary circa £29,000 per annum
Bonus Scheme
Company Pension
Overtime paid at a premium
Days based position Monday to Friday
Location - Alfreton/Mansfield
Industry leading benefits package
Accredited training and development (IOSH, FLT)
Key Responsibilities and Tasks as an Warehouse Stores Controller
Engineering parts and consumables stores control and stock allocation
The day-to-day management of the Engineering stores
The development and improvement of Stores organization and inventory control
Develop and control parameters for the Factory based Stores locations
Develop and provide an effective Stores service to the Engineering Department, whilst assisting departmental Managers in the enforcement of the correct administration disciplines to ensure efficiency
Development into controlling the purchasing of all materials and to ensure financial administrative procedures and disciplines are followed
To follow Company preferred supplier base
Liaise with Engineering Department as required
The compilation of quarterly Store performance reports, to include such areas as increased supplier base, improvements in cost base and service elements
Close involvement with Unit Accounts Department to ensure smooth administrative and financial procedures.
Skills, Qualifications and Attributes as an Warehouse Stores Controller
As Engineering Stores Controller/Stock Controller you will be responsible to the Engineering Manager on a day-to-day basis with line responsibility to the Factory Manager for financial administration
Desirable Managing an Engineering or Stores System – stock control, computer based - E.G MRP
Computer literate including Microsoft Word, Excel, (All round IT skills)
Good communication skills/telephone manner
Desirable as a certified FLT, counterbalance driver, training can also be provided
Experience of working within a manufacturing or engineering administration or stock control environment is desirable but not essential
If you are interested in the Engineering Store Controller/Stock Controller role then please apply straight awayKey words Engineering Stores Controller/Stock Controller....Read more...
Process administrative tasks for the full employee lifecycle fromrecruitment and onboarding, to changes to employment, offboarding and payroll
Administer all new starter paperwork and processes e.g. pre -employment checks, references and induction
Process and review changes to employee records on the HRISsystem (iTrent) including (but not limited to) contract variations,absence, and deductions in line with monthly payroll deadlines
Work with the Group Payroll Manager to ensure that employees are paid accurately and on time using all relevant payroll systems
Provide first line support for incoming queries from colleagues across the group via the ticketing system, phone and email
Ensure all employee personnel files are set up legally and kept up to date
Provide day-to-day administration of various employee benefits e.g. healthcare, salary sacrifice and pensions benefits
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Assist with general copying, filing, archiving of documents as required
Provide a high level of customer service
Training:
You will work towards an Level 3 HR Support Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:
This is a great opportunity to work and learn from a professional and diverse people team and obtain a solid foundation of experience in people administration with the opportunity to later progress in either HR or Payroll specialties
Employer Description:Cambridge Education Group is a private education provider that delivers innovative academic services tailored to the needs of international students and educational institutions. Cambridge Education Group offer face to face pathway courses as well as online courses.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Good time management,Ability to prioritise,Determination,Friendly professional manner.....Read more...
IT and Facilities Manager Chancery Lane, London Full-time up to £40k
Working Pattern: Hybrid – 3 days on-site (Tuesday–Thursday), 2 days remote (Monday & Friday)
Reporting to: Finance and Office Manager
Salary: Competitive, dependent on experience
________________________________________
About the Organisation
Our client is a long-established, highly respected legal publishing and reporting body. With a central London office and a hybrid work environment, they play a vital role in supporting the legal profession through the dissemination of case law and legal materials. They offer a collaborative and people-focused culture, with a strong commitment to quality and public service.
________________________________________
The Role
We are seeking a proactive, people-oriented IT and Facilities Manager to join a small but busy finance and operations team. You will act as the bridge between staff, the organisation, and third-party suppliers—ensuring smooth IT delivery and safe, effective office operations.
This is a hands-on, varied role ideal for someone who thrives on problem-solving, enjoys engaging with stakeholders at all levels, and is comfortable balancing both strategic planning and day-to-day operational support.
________________________________________
Key Responsibilities
IT Management & Support
• Act as the internal lead for IT across the organisation
• Manage third-party IT providers and ensure a robust, secure system
• Provide support for systems including Office 365 and SharePoint
• Lead IT training and staff development
• Ensure data protection and cybersecurity protocols are in place
Facilities Management
• Oversee office maintenance and all facilities-related contracts
• Ensure statutory compliance with health and safety regulations
• Manage key holder responsibilities and site access
• Liaise with service providers (cleaning, HVAC, alarms, etc.)
Strategic and Operational Delivery
• Develop and manage annual plans for IT and Facilities
• Identify risks and maintain the operational risk register
• Report on projects and performance to senior leadership
• Contribute to continuous improvement across systems and services
________________________________________
Candidate Profile
Essential:
• Educated to degree level and Microsoft Certified
• Significant experience with Office 365 and SharePoint
• Strong knowledge of IT security and data protection
• Demonstrated experience managing third-party suppliers
• Excellent communication and interpersonal skills
• Proven ability to train and support non-technical users
• Strong organisational and problem-solving skills
• Willingness to work flexibly, including occasional out-of-hours work
Desirable:
• ITIL (minimum Foundation Level)
• PRINCE2 certification or equivalent project management experience
________________________________________
What’s on Offer
• A hybrid working structure promoting work-life balance
• The opportunity to work within a mission-driven, professional environment
• A role where you can make a visible impact across IT and operations
APPLY TODAY!
....Read more...
Maintain the company's inbox, check for new orders, collections, queries, invoices
Answering the telephone, booking in skips for delivery and collection
Processing the invoices for skips and account customers using Sage Cloud accounting
Reconcile company bank / credit card statements.
Process customer card payments
Telephone suppliers for skip quotes
Telephone potential suppliers to try and get them to join our network of UK suppliers
Answer online live chats and telephone queries
Keep office area clean and tidy
Manage company social media
Create town pages for SEO purposes
Manage orders on bespoke skip orders
Create new supplier for bespoke system
Create mail shots for online skip hire
Assist the office manager with day to day tasks
Training Outcome:
Upon completion of your apprenticeship, there will be ongoing training and development within this role with the opportunity for progression within the company
Employer Description:Findaskip is a nationwide skip hire source and supply website. We offer the very best in online booking for skip hire & waste management services across the UK!
With over 36 years of experience, we take pride in being your number one partner for waste management.
Our professional, easy-to-use local skip hire website and booking system offers the best value UK skip prices available.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
MANAGEMENT ACCOUNTANT/FINANCE MANAGER
DORSET AREA/OFFICE BASED
£40,000 - 45,000 (POSS NEG.)
Are you currently seeking an exciting new experience within your career.
Then here it is!
We are proud to be partnered with a growing SME business in the Dorset area who are actively seeking a Management Accountant/Finance Manager to join their expanding team.
As the Management Accountant/Finance Manager, you will be responsible for managing 1 direct report whilst overseeing the end to end account’s functions and supporting the MD in the strategic decision making for the business.
This is a fantastic opportunity for an ambitious and driven individual who is looking to take on a diverse and exciting new role within a growing and reputable company.
THE MANAGEMENT ACCOUNTANT/FINANCE MANAGER:
Reporting to the MD, you’ll be overseeing the end to end account’s function and managing 1 direct report
Responsible for the month-end management accounts process and board pack, including commentary, MI analysis and recommendations
Leading on the Annual Budget / Forecasting process
Responsible for the Cashflow Management and Forecasting
Responsible for Year End, VAT Returns, Fixed Asset Register, Overseeing Payroll and Statutory submissions
Overseeing the transactional duties and financial transactions
Leading on the Year End and External Audit process
Providing detailed financial reports for the MD to support strategical decision making
THE PERSON:
Currently working in a Management Accountant or Finance Manager role
ACCA, CIMA, ACA qualified, part qualified or QBE will be considered
Experience of working in an SME business is preferable
Knowledge of financial transactions, compliance, and risk management
Experience in supporting decision-making and strategic planning
Experience of using Pegasus software or an ERP system
TO APPLY: Please send your CV for the Management Accountant/Finance Manager position via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Develop transactional billing systems using a combination of C# and PrintNet document composition software.
Producing system specifications based on customer requirements.
Maintaining existing systems and investigating issues.
Develop and support internal software development projects.
Attend Development meetings with the IT manager and development team leader.
Continuously develop professional skills.
Training:
On-site training at the employer's premises
Remote training every two weeks
Training Outcome:
Progression to software level 4
Employer Description:We are a long-standing family run business of 35 years, we have 45 long serving staff, many with 20 years’ service. The IT department is the hub of the business and exciting new technologies are being invested in each year. We have employed apprentices for over 15 years, and some are still with us today, 2 of which in the IT department.
We look after our staff and value their individual contributions, we see it that they look after us through their hard work and dedication.Working Hours :Monday to Friday, between 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Patience,Document composition(PrintNet),Transactional data preparation,Automation,XML,C#,SQL....Read more...
We’re looking for an Apprentice Finance Assistant, to join our established team, where you’ll gain hands on experience in all activities involved in running a public sector finance department.
All whilst studying to achieve the Level 2 AAT qualification.
As an Apprentice Finance Assistant, you’ll support on activities:
Entering of approved purchase orders and creation of invoices onto the Access accounting system
Matching purchase orders to invoices on the accounting system
Providing administrative support to the Finance team
Dealing with any financial and supplier enquiries and responding, as necessary
Assisting in purchase ledger administration that supports Arc activity
Create new supplier accounts and maintain existing account details within the purchase ledger
Create of Arc Construction Services Projects within the Access accounting system
Enter of approved purchase orders and creation of invoices onto the Access accounting system
Deal with any financial and supplier enquiries, responding, as necessary
Assist with other administrative duties relevant to the role, as directed including general support to Arc Partnership
You’ll also support your manager in cross functional projects, ensuring you help to develop and maintain relationships with internal clients and ensure work is delivered to a high standard. The role means you’ll need to adhere to, and uphold company policy and procedure, by providing advice and guidance to the wider business.
We’re looking for people who want to drive change and make a significant difference by contributing to the aims of our diverse and inclusive organisation.Training:
Please note this role is office based in Nottingham City Centre
As part of a wider team there's lots of opportunity to learn from others and really grow your knowledge quickly. We’ll support your formal Level 2 AAT qualification, which is delivered remotely, coupled with on job learning
This position offers excellent career progression opportunities
If you're keen to build a career in Finance and eager to build your knowledge of the built environment, we'd love to hear from you
Training Outcome:
This position offers excellent career progression opportunities, we’ll support your formal Level 2, AAT qualification, coupled with on job learning
As part of a wider team. Theres lots of opportunity to learn from others and really grow your knowledge quickly
Employer Description:Arc Partnership is a joint venture between Nottinghamshire County Council and SCAPE, formed in 2016 to support the council in creating an efficient, safe, and sustainable land and property portfolio.
We deliver multi-disciplinary services and consult, design, build, manage and maintain on behalf of the council and the communities and people it represents. We provide value for money, quality of output, and customer excellence to support regeneration and economic growth, for Nottinghamshire and beyond.Working Hours :Monday - Friday, 9.00am - 5.00pm
Evening and weekend working may be required on a very occasional basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients
Taking telephone queries and booking of appointments
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate administration service
Using Excel and Word to perform specific tasks set by the Operations Manager
Scanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role
Sorting incoming post
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face-to-face in a professional manner.
Calling patients with reminders/results etc.
Contacting patients by e-mail/letter with reminders/results
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress
This will be based over two sites, The Boulevard Practice and Horne Street Surgery.Training:Level 3 Business Administrator apprenticeship standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio. Training Outcome:Great prospects for progression to a full-time position for the right candidate upon completion.Employer Description:"The purpose of The Boulevard Medical Practice is to offer care, support and advice to all patients to enable them to maximise their quality of life." The doctors and staff at The Boulevard Medical practice Halifax are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. New patients who live in our catchment area are more than welcome to join us! In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right-hand side. Please have a look around and do send us some feedback if you like. The practice has access for the disabled with all consulting and treatment rooms on two floors along with a patient lift and disabled toilets. We also have wheelchairs in the surgery for patients to borrow whilst attending to help them get to / from the car park and around the building. Please ask at reception if you would like to use one.Working Hours :Monday - Friday, either 07:45am - 1:45pm or 12:30pm - 18:30pm on a 2-week rotation. 1 day study (if taking a lunch break day will be extended by 30-minutes)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Enthusiasm....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The Maintenance Planner / Engineering Planner offers a basic salary of £40,000 working for a PLC listed market leading manufacturer based at their Throckley factory near Newcastle. The Maintenance Planner / Engineering Planner will work closely with the Site Engineering Manager and Engineering Team Leaders, to maximize the performance of engineering operations and will be responsible for the work planning of the maintenance team and contract labour, including shutdowns and PPMs.What's in it for you as Maintenance Planner/ Engineering Planner:
Basic Salary: £39,500
Day's based position - Monday to Friday 8am – 4.30pm
Pension contribution up to 10%
Health Care Scheme Aviva Digi+
Training and career development opportunities
Job security and personal development within a market leading, international manufacturing organisation.
Main duties of Maintenance Planner/ Engineering Planner:
The leadership of the maintenance shutdown coordination, establishing best engineering practices
Control and populate the engineering shift plan for all engineering personnel across all disciplines including contractors
Control, populate and prioritise a work backlog for all maintenance activities or activities involving the engineering team
Key involvement with the implementation of a new CMMS system and T-card system
Work closely with the Engineering Maintenance Supervisor, Engineering Manager, and Operational Managers to provide a schedule of work for shift engineers to maintain and improve the reliability of assets
Liaise with production, services, and central functions, to ensure that routine maintenance is planned, and job requests are executed and costed efficiently and effectively
Ensure that equipment removed from the plant, which is being repaired in-house, is coordinated through the shift plan, Work Orders allocated to the repair of each item and appropriate cost captured
Control of accurate records and documentation for all production and auxiliary plant including insurance records
Coordinate and site contact for Contractors to ensure safe and controlled activities are completed on-site and to the quality of engineering standards
Experience required to apply for Maintenance Planner/ Engineering Planner:
CMMS and Maintenance Planning experience
Strong organisational skills, ability to plan resources and coordinate people effectively
Engineering Training / Qualifications (NVQ3, HNC)
Demonstrable Mechanical and Electrical Engineering
Problem-solving tools and techniques to deliver efficiency
Strong computer skills
Good Communication techniques
Continuous Improvement Approach
If you are interested, please apply now…....Read more...
Are you ready to take the next step in your legal career?
My client, a leading provider of insurance and legal services, is looking for a Serious Injury Assistant to join their growing team. With a strong commitment to customer care, they ensure every claim journey exceeds expectations by delivering seamless, fully outsourced solutions backed by industry expertise and innovation.
The ideal candidate will be responsible in assisting a senior fee earner in all aspects of litigated and non-litigated claims with an emphasis on pain related conditions.
Key Duties & Responsibilities
- Deal with all aspects of litigated and non litigated personal injury claims mainly of a high (serious injury/ multi track) value and/or technical nature as requested.
- Continuously risk assess a case as it progresses and highlight concerns to your fee earner/line manager to include having regard to liability, contributory negligence, causation, and quantum
- To immediately draw to your fee earners attention the receipt of any kind of offer of settlement and to update the system to reflect the nature, date, and amount of offer.
- To understand the complexities associated with establishing causation and pain.
- To identify the need for signposting to other organisations such as Headway or other charities.
- To identify the need for the claimant to be referred for a benefits check and obtain authority from your fee earner supervisor to refer the client for a benefits check.
- To attend if required the Magistrates Court, Crown Court, or Coroners Court for hearings as required.
- Obtain relevant and necessary evidence (medical or otherwise), liaising with medical experts as necessary, identify and request relevant discovery documents. This will include being familiar with digitised platforms for securing medical records and imagery, an ability to review records and reports and prepare comprehensive summaries.
- Instruct Counsel, attend conferences and JSMs.
- Draft pleadings, applications, instructions, briefs, schedules of loss and witness statements with supervision and guidance.
- Full utilisation of PI Calculator (training will be given).
- Ensure any appropriate instructions are obtained from any relevant lay and/or insurance clients or their litigation friend where the client is a protected party.
- Engage with mentoring and training other team members as required by your manager or Head of Department.
- To attend client meetings as requested which can be anywhere in England/Wales.
- To liaise with and instruct pagination companies where relevant and proportionate with sign off from your fee earner/manager.
Experience & Knowledge
- Substantial experience running a litigated caseload or assisting with a serious injury case load. Candidates from a Defendant background with relevant experience will be considered.
- Excellent client care and analytical skills, to include providing written and oral advice in a clear concise manner.
- The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc
- Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.
- Excellent time management and organisational skills, with a calm and methodical approach to work, and a flexible and adaptable attitude to resolving issues.
- Here at Carpenters group diversity and inclusion matters, it is integral to our culture, and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
2nd Line Engineer – Sheffield ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
• Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
• Prioritise and manage workflow through the ITSM system (ServiceNow)
• Conduct on-site technical investigations and escalate issues to ensure timely resolution
• Collaborate with IT team members and support 1st and 2nd line IT teams
• Install, update, maintain, and support various software packages and hardware
• Perform Active Directory administration and deploy software via Endpoint Manager
• Support SIP/VOIP telephony and video conference systems
• Configure and support iOS/Android mobile devices and 4G/5G dongles
• Assist with IT projects and maintain technical documentation
Qualifications and Skills:
• Microsoft certifications (desired)
• Experience with ITSM systems
• Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
• Understanding of anti-virus products, web gateway filtering, and networking concepts
• Strong communication, problem-solving, and customer service skills
• Ability to work under pressure and prioritize tasks effectively....Read more...
This is a varied and interesting role working on weekly/monthly payrolls. With the support of your line manager, you will:
Process, update and maintain employee records within the HR/Payroll system
Help provide customer support on a range of payroll activities
To develop a good understanding of payroll transactional duties
To process invoices and raise purchase orders as required
Assist team with new starters, changes and leaver paperwork
Maintain confidentiality at all times
Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX). Monthly visits from your assigned Monitoring Officer who will set you work, analyse your development and discuss training sessions, and will prepare you for your End Point Assessment to gain your Business Administration level 3 qualification.
You will receive training one day every two weeks which is a combination of face-to-face and remote.
Additional training for functional skills in English and Maths if needed.Training Outcome:The apprenticeship will provide the necessary experience to be able to progress to undertake formal Payroll qualifications and develop a career in Payroll.Employer Description:Hoople was formed in April 2011 and is based in Herefordshire. We employ over 600 people and we are proud to support the local community with business services such as recruitment, IT, HR and Payroll. We are a public sector-owned company and our customer base includes Herefordshire Council and NHS, schools and academies, and private sector businesses and charities throughout Herefordshire and beyond.
We are continuing to grow and this is an excellent opportunity to join our friendly and supportive organisation where the well-being of our staff is key.Working Hours :Typically 9.00am to 5.00pm, although there is flexibility over start/finish times in agreement with the line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Keen to learn,Positive attitude,Motivated,Flexible,Adaptable....Read more...
