Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
Providing administrative support to a team of costs drafts people. Co-ordinating the teams work allocation and providing direct liaison with the organisations clients and partners to ensure key dates and timescales are met.
Supporting the Team Leader and Operations Manager through the production of key Management information and updates on the progression of workflow.
Provide full administrative support to a team of cost drafts people including:
Identifying, scanning and photocopying key client documentation and uploading into case management system
Managing allocated work in line with client SLA’s and any required updates, including CMS task, liaising with appropriate Managers
Liaising with internal employees and external clients to ensure that key deadlines are met and documentation exchanged to set timescales
Allocate Hearings, Replies, Training and any other matters to Advocates diaries as required
Arranging couriers to collect and return client files, preparing appropriate paperwork, in line with Company guidelines
Providing administrative support for Company-wide projects
Providing administrative support to teams, as required
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administrator Apprenticeship
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Legal Costs Administrator of the future! Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Partners in Cost are one of the UK’s Leading Costs Law Specialists with Costs Lawyers & Costs Consultants across the Country. We specialize in Bodily Injury Claims, ranging from Clinical Negligence to Catastrophic Injury Costs. We are your Partners in Costs. Established in 1996, we pride ourselves on working in partnership with our clients to ensure the best result in the shortest possible time. Maximising recovery and reducing lock-up. In being able to offer the best cost maximisation service available in the shortest possible time. Offering a complete range of Costing Services, we are always happy to tailor our service to the demands of our Clients' practices and aim to be flexible and approachable whilst providing the highest level of professional service.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 mins for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Purpose of Post
To provide administrative support for the Junior Guildhall administrative team.
Main Duties & Responsibilities:
Working with the Office Manager and Music Officers in providing high-level customer service and communications with students, parents, staff, teachers, outside agencies and members of the general public.
To be the first point of contact with the public in person, by phone and email. Including monitoring the Juniors email inbox.
To assist with monitoring and chasing of student fees and funding.
To assist with administration for bursary applications.
To assist with administration of audition applications and live auditions.
To assist in the planning of concerts and events; hiring equipment, proof reading & arranging the printing of programmes, ticket lists for ticketed public concerts, notices and promotional materials. To help stage manage internal and external concerts including platform performances and chamber music concerts.
Diary management for SMT.
To liaise with Heads of Departments and assist them in administrative tasks.
To assist with the Junior Guildhall music library and instrument stock.
To assist with administration of end of year student reports. Dealing with platform performance, aural and folio reports.
To assist with end of year mailout
To help collate and print programme details for specific end of term and external concerts including chamber music concerts.
To assist in maintaining the Junior Guildhall filing system and for maintaining parental and staff address databases.
To be responsible for stationery stock.
To work on a Saturday at Junior Guildhall
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
To undertake any other duties as requested by the Head of Junior Music Courses appropriate to the grade
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.Training Outcome:On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :The post holder will be expected to work on Saturdays during term time (up to 12 Saturdays x 3 terms per annum). The Junior Guildhall Saturday runs from 8.00am - 6.00pm.
Tuesday to Saturday during term time. Monday to Friday outside of term time.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Community Living service as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.Reporting to the Band 6 Deputy Manager, you provide and oversee the care and support for Service Users with complex Learning Disabilities in their own homes and in the community, leading and motivating the Band 3 and Band 4 Support Workers in your team. The service users have a variety of both physical and psychological needs, and require assistance with daily living tasks, and to access the wider community.Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £36,900 to £47,590 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting people with a Learning Disability and/or Autism including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career. Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of LD roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
The successful applicant will have experience that includes:
Administration skills and experience.
Experienced in Microsoft Office, Access, Excel or similar
Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
Knowledge and understanding of apprenticeships
Knowledge of college/provider systems and processes
The role will include the following duties:
To deliver a high standard of customer service and administrative support for the Apprenticeship team
To ensure that the Apprenticeship Service is of a high quality and fully meets the needs of the customers
To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules
To develop and maintain a high degree of understanding of the Apprenticeship Standards and End Point Assessment Organisations
To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of the Apprenticeship Programme, including Functional Skills processes
To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (OneFile & Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (End point assessment organisations (EPAO), Digital Apprenticeship Service (DAS)
To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
To ensure that College standards are worked to and maintained
Ensure continuous development and improvement of personal professional knowledge
Any other duties of a similar level of responsibility may be required
Training:All training will be delivered in the workplace.Training Outcome:Opportunity for permanent progression within the team.Employer Description:Hopwood Hall College employs approximately 600 staff in both teaching and learning and support services.
Working at Hopwood Hall College comes with a wide range of benefits including generous holiday and sick pay entitlements.
Other benefits include:
Career average pension scheme
Free gym membership at our Middleton Campus Sports Arena
Purchase loans for computers and bikes
Staff discount at the College’s Riverside Salon, Sports Arena and Holiday Clubs
On-site nursery (Rochdale Campus)
Credit union for savings, low cost loans and life assurance
Free on-site parking
On-site Dog Kennels (spaces not guaranteed)
An electric and hybrid car salary sacrifice scheme (with charging points on site)
A cycle to work scheme
Discounted public transport tickets
Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 28 days plus bank holidays
Christmas/New Year closure and the opportunity to buy additional holidays)
Subsidised bistro and refectoryWorking Hours :Monday to Friday 8.30am-4.30pm with a 4pm finish on Fridays,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This is a full-time position working within our Technical Services Team whilst studying towards a degree.
The degree is a work-based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technical support role.
It allows you to combine workplace learning opportunities with theoretical knowledge gained through formal classes.
The programme offers a highly practical approach to learning that is immediately applicable to workplace situations.
This is an exciting opportunity to join the expanding team at SolutionsPT, where no two days are the same. You will be involved in providing first-class technical support to customers on a wide range of industrial software, hardware and associated products.
With 100 employees, we’re a growing company, staffed with bright, energetic people who believe passionately in what they are doing.
We look for and hire the best talent in all areas of our business and recruit people who strive to do and be the best, and who really want to make SolutionsPT even more successful than it is today.
The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based. However, occasional travel to customers’ sites in the UK and Ireland may be required.
Flexibility in working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is:
Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products
Handling incoming customer problems relating to the implementation and application of the software
Logging requests in the call tracking system
Seeking to resolve customer problems effectively and efficiently
Providing an element of training and consultancy to customers
Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy
To be a trusted advisor for the products allocated, including certification on products where applicable
Staying up-to-date with the development of new products and operating systems
Identifying opportunities to improve the efficiency of the team and the service it provides to customers
Training:
Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years.
Teaching is delivered face to face one day a week during the academic year.
Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification.
Training Outcome:SolutionsPT prides itself on a company culture that fosters knowledge, insight, and understanding. Its dedicated training and personal development programmes are a testament to its commitment to nurturing industry experts and leaders of tomorrow.
We are looking for talented and motivated individuals with a passion for technology who are looking for a long-term career at SolutionsPT. We have had previous apprentices develop at a fast pace, not only within their degree studies, but also in their technical positions within the company, and are now graduating from university well-positioned to step into senior positions.
The skills they possess include training others, delivering consultancy to customers, being an escalation to more junior members of the team and much more.Employer Description:With a proud history dating back to 1985, SolutionsPT is a dynamic company founded by CEO John Bailey, dedicated to delivering cutting-edge IT solutions for the industrial world. The company ethos is firmly rooted in continuous improvement and success for its customers, a commitment reflected in their strategic partnership with global leading software brand AVEVA since 1991.
Employee wellbeing is a priority at SolutionsPT. We offer a range of wellness activities, such as holistic massages, health screenings, and mental health support through trained Mental Health First Aiders.
SolutionsPT is also renowned for its vibrant company culture, regularly hosting company meetings that blend business updates with fun activities, fostering a sense of community among employees. The company's commitment to transparency is evident in its regular updates on the company's financial status and achievements.
We have a strong culture of employee engagement and personal development, achieving Platinum status in the Investors in People accreditation.Working Hours :Monday - Friday, between 8.45am - 5.15pm, with an hour lunch break.Skills: Communication skills,IT skills,Analytical skills,Team working,Self-motivated,Inquisitive personality,Passion for technology....Read more...
As a Level 3 Senior Equine Groom apprentice, you'll play a vital role in our Equine Centre and curriculum area. You'll be responsible for maintaining high standards in all tasks and ensuring the smooth operation of both educational and commercial activities at our college's Equine Centre. This is a fantastic opportunity to develop your skills and make a significant impact in a dynamic and supportive environment
Main duties and responsibilities will include:
Assisting with the day-to- day activities in the Equine Yard, including all general stable management duties
Assisting with preparing resources for lessons as requested by teaching staff
Providing practical/ technical support for students in the Equine Yard
Maintaining and recording the condition of stock and equipment on the Equine Yard
Assisting the whole Equine Centre team in ensuring all health and safety requirements are being met
Assessing the potential of new horses to the Equine Centre, both ridden and on the ground
Ensuring high standards of animal welfare, including exercise, caring for the sick or injured, and assisting with professional services, e.g., vet and farrier
Maintaining arena surfaces, fencing, grazing fields, muck heap and stables as required
Ensuring equipment in all equine areas is fully functional and reporting any wear or damages to the Equine Centre Manager
Supporting commercial activities in the Equine Centre
Supporting staff with events and activities on and off-site, including Open Days, shows and interview events
Attending college- wide staff development activities and, where necessary, school/ curriculum activities
Keeping up with continued professional development (CPD)
Attending course team meetings/ reviews as and when requested by the course team/ management
Following the college’s Ways of Working: Open and Informative, Respectful and Fair, Creative and Positive, Collaborative, and Inclusive, Consistent and Responsible, Exemplary and Tenacious, and Aspirational and Entrepreneurial
Carrying out other responsibilities that are relevant to the role and under the guidance of the course team/ management
Training:As part of this apprenticeship, the successful apprentices will gain the following qualifications:
Level 3 Senior Equine Groom Apprenticeship
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
The apprentices will be expected to attend college during their scheduled and protected study- time, which will be weekly (3 hours are recommended per week). However, there will be an online lesson once a month for 3 hours. There is no set college day and the apprentices will be based at the Easton campus. This course works on a roll-on roll-off basis, so there is no set start date.Training Outcome:If an opportunity is available, this could lead to employment as an Equine Technician. The company is looking for someone who is keen to develop and learn.Employer Description:City College Norwich and Easton College is a large FE & HE education provider and employer with three main colleges and an HE centre within Norfolk.
Easton College's Equine Centre is a state-of-the-art facility offering a stunning learning environment for students in Equine Studies. It features a 70m x 40m indoor school with a viewing gallery, a 60m x 40m outdoor arena, and a cross-country schooling course. The centre is equipped with heat lamps, a full PA system, internal and external stabling, a solarium, and a Racewood Riding Simulator. As a highly commended British Horse Society approved yard, it hosts a variety of events throughout the yearWorking Hours :Working hours will be Monday to Friday, 08:00 to 16:30. The working week will include some weekend and bank holiday cover, which will be on a rota basis.Skills: Team working,Excellent interpersonal skills,Able to work under pressure,Able to prepare materials,Able to work quickly/ safely,Commitment to safeguarding,Adaptable and flexible,Cheerful and approachable,Commitment to the programme,Commitment to student success,Commitment to development....Read more...
Applications are invited from suitably experienced and qualified Senior Reporting Sonographers to join the Diagnostic Imaging Department based on the beautiful Island of Guernsey, in the Channel Islands.This role can be appointed on either the Band 7 or Band 8A scale, dependant on experience. As one of four Sonographers, Reporting to the Radiology Services Manager, you will work as an independent Reporting Sonographer performing exams to a very high standard, formulating stand-alone, concise and accurate reports. Communicating highly complex, sensitive and contentious results to the appropriate clinician/s and also to patients directly.Guernsey has adopted the AfC banding system, but have applied their own salary scales.The current Band 8A salary range is £70,723 to £84,752, the Band 7 range is £55,578 to £73,085, both plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The States of Guernsey delivers a diverse range of healthcare services, diagnosing and treating patients within the hospital, and supporting people with disabilities in the wider community. Their Health Service provides excellent care, supported by modern equipment and Imaging Professionals recruited to a very high standard.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.Person requirements:Hold a BSc in Radiography or equivalent qualificationPost-graduate qualification in Sonography.Full HCPC registration and/or Register of Clinical Technologists (RCT) Sonographer registration. Experience at Band 7 (or equivalent) level.Be an expert with specialised skills required in Ultrasound and teach, inform and coach others as appropriate.Experience of mentorship and assessing of junior staff.The benefits of working in Guernsey include: - A higher-than-UK salary. – A bonus scheme current £1,605 each February - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of qualified Healthcare staff. As a nurse-led consultancy, our detailed understanding of Imaging roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Global leader in fruit and dairy processing - selling products in more than 100 countries and have 25 factories worldwide; require an excellent Chilled Demand Planner to join the busy team.
You will be responsible for all aspects of the chilled supply Chain, including developing relationship with customers, the factories and forecasting.
This role requires someone to be able to understand the Supply Chain within a manufacturing environment. Demand is a large part of this role. Also, you will be in charge of deciding per product what quantities need to be delivered to the UK depots for two of the factories across Europe. Some other factories will manage directly their stock in the UK depot, you will be in charge to help them to understand the UK market and giving them the information that they need, and challenge them to achieve their KPI (service level / wastage).
The main areas of responsibilities:
· Forecast accuracy, how to improve an achieve a better forecast accuracy for the business
· Put in line the forecast accuracy with the factories stock management and review the rule behind the security stock according to that particular problem
· Put in place action plan resolving service and waste level issues
· Be in charge of analysis for the business, and reach conclusions so they can use to improve our process
· Communicate and help factories in Europe, which are working in push flows to understand the UK market and provide them with information about the activity events.
· Help to support and manage seasonal uplifts i.e. Easter, Christmas, production promotions
· Chilled deserts forecasting and stock control
· Liaising with warehouses, counterparts and retailers i.e. promotions, etc.
Candidate Profile:
The successful candidate will have experience of working in a similar role and therefore will be aware of the expectation to be professionally mature and be able to demonstrate the ability to influence, convince and motivate others within the business and within retailer partners
You should be commercially aware with a very real understanding of the personal attributes that are required to succeed in this position to include, tenacity, working to challenging deadlines and in a changing environment with the ability to problem solve and bring thought out and creative solutions using limited resources.
The individual will be highly analytical accompanied by a simple and impassioned communication style.
Background
· Analytical because it’s a requirement for forecasting and study raw data from our system or the retailer to foresee the tendencies or explain the problems.
· A commercial thinker, able to communicate with customers and create good relationship is a key to success.
· Able to have good common sense as Supply chain is mathematics applied to common sense, and choosing the right priorities in your daily tasks is essential.
· Ability to take initiative, and propose ways to work better
Skills
· Strong communication and influencing skills
· Excellent analytical thinking , attention to detail and interpretation of data
· Hard working , highly organised and efficient
· Strong influencing ability
· Team worker with good interpersonal skills
· Ability to deal with pressure
· Good project manager and ability to multi-task.
Location
· The role is based full time in West London (Hammersmith)
Company Package:
· Market Leader in their products and sector
· C £30,000
· Health care single cover
· Permanent Health Insurance
· Company pension contribution
· 25 days holiday + Bank holidays
· Company sick pay
· 4 x Death in Service....Read more...
As an apprentice, you will take part in Clyde & Co’s tailor-made admin assistant training. Year 1 will be cover basic knowledge on how to be a legal secretary and year 2 cover will be their foundation level course. After the two years candidates are invited to apply for permanent positions within Clyde & Co as a legal support assistant. The aim of this programme is to provide someone with their first steps into the legal industry, to help them grow within their role enabling them to go on to become a successful legal support assistant and beyond.
Main Responsibilities:
Standard administrative tasks, i.e. photocopying, scanning, dealing with post, printing, efiling etc.
Scheduling and archiving of documents
Preparing letters and documents to send out
Uploading invoices from 3rd parties and expenses to our finance system
Entering timesheets
Booking meeting rooms and sending calendar invites
Running conflict checks and opening new clients/matters
Booking travel
Supporting BD with running events when needed
Supporting PAs and LSAs with billing
This list is not exhaustive and not all of the responsibilities will fall with every department you are placed in. There will also be additional responsibilities that are practice-specific.
Clyde and Co Benefits:
25 days holiday per year - with the opportunity to purchase an additional 5
Private Healthcare - Private Medical Insurance
Competative Pension Contribution
Fitness and Wellbeing Benefit max £350 per annum
Paid Wellbeing Day each year
Bupa Wellbeing
Dental Insurnace
Mental Health and Wellbeing
Life Assurnace
Group Income Protection
Mortgage Broker Service
Cycle to work Scheme
Employee Assistant Programme
My Family Care
Subsidised Office Restaurant - Staff Coffee Shop/Restaurant
Various social events
The terms and conditions of benefits may vary from time to time and in some cases, there is a qualifying period before you can access the benefit. Unless stated otherwise you will become eligible for these benefits upon successful completion of your probation period and six months’ service.Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Clyde & Co operate a 5 tier support structure that offers lots of progression for the future.
Admin Assistant
Legal Support Assistant
Practice Assistant
Hub-Leader
Legal Support Manager
The admin apprentice is their entry level role. If successful in your two years training contract you will be invited to apply for any vacant LSA roles in order to remain with the firm.Employer Description:Clyde & Co is a global law firm providing a complete service to clients in its core sectors of insurance, transport, energy, infrastructure and trade & commodities. Here you’re empowered with autonomy to work your way. To embrace every opportunity to accelerate your career doing interesting, stimulating work. To learn and broaden your outlook with global teams and clients. Supported by thoughtful, inspiring colleagues and mentors.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Throughout your time, you will undertake various admin based tasks within varying areas of law and learn how to be a legal secretary, taking part in Clyde & Co’s tailormade admin assistant training. Year 1 will be cover basic knowledge on how to be a legal secretary and year 2 cover will be our foundation level course. After the two years candidates are invited to apply for permanent positions within Clyde & Co as a legal support assistant. The aim of this programme is to provide someone with their first steps into the legal industry, to help them grow within their role and enabling them to gain valuable, wide ranging exposure to go on to become a successful legal support assistant and beyond.
Main Responsibilities:
Standard administrative tasks, i.e. photocopying, scanning, dealing with post, printing, efiling etc.
Scheduling and archiving of documents
Preparing letters and documents to send out
Uploading invoices from 3rd parties and expenses to our finance system
Entering timesheets
Booking meeting rooms and sending calendar invites
Running conflict checks and opening new clients/matters
Booking Travel
Supporting BD with running events when needed
Supporting PAs and LSAs with billing
This list is not exhaustive and not all of the responsibilities will fall with every department you are placed in
There will also be addition responsibilities that are practice specific
Clyde and Co Benefits:
25 days holiday per year – with the opportunity to purchase an additional 5
Private Healthcare – Private Medical Insurance
Competitive Pension Contribution
Fitness and Wellbeing Benefit max £350 per annum
Paid Wellbeing Day each year
Bupa Wellbeing
Dental Insurance
Mental Health and Wellbeing
Life Assurnace
Group Income Protection
Mortgage Broker Service
Cycle to work Scheme
Employee Assistant Programme
My Family Care
Subsidised Office Restaurant – Staff Coffee Shop/Restaurant
Various social events
The terms and conditions of benefits may vary from time to time and in some cases, there is a qualifying period before you can access the benefit. Unless stated otherwise you will become eligible for these benefits upon successful completion of your probation period and six months’ service.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:Clyde & Co operate a 5 tier support structure that offers lots of progression for the future.
Admin Assistant
Legal Support Assistant
Practice Assistant
Hub-Leader
Legal Support Manager
The admin apprentice is their entry level role. If successful in your two years training contract you will be invited to apply for any vacant LSA roles in order to remain with the firm.Employer Description:Clyde & Co is a global law firm providing a complete service to clients in its core sectors of insurance, transport, energy, infrastructure and trade & commodities. Here you’re empowered with autonomy to work your way. To embrace every opportunity to accelerate your career doing interesting, stimulating work. To learn and broaden your outlook with global teams and clients. Supported by thoughtful, inspiring colleagues and mentors.Working Hours :Monday - Friday from 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing to develop case studies and testimonials.
Key Responsibilities:
Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation.
Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success.
Diary Management: Manage calendars and appointments for CSM, ensuring efficient scheduling.
Legacy Calls: Reach out to previous customers to explore re-engagement opportunities.
Increase Contact Points: Identify opportunities for customer engagement through proactive outreach.
Content Support: Free up CSM time for coaching, and for the creation of training videos and other resources, by managing additional tasks.
Customer Health Monitoring: Track customer engagement, usage metrics, and health scores to pre-emptively address concerns.
CRM Management: Maintain up-to-date records of customer interactions in our CRM system.
Marketing Collaboration: Work with marketing to gather testimonials and develop case studies to showcase customer success stories.
Training:
Next Level will work closely with you to complete your Level 3 Customer Service Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops are delivered on a one-to-one basis with a dedicated tutor.
During this 15-month apprenticeship, you will work alongside a dedicated team member, mirroring them and assisting where necessary.
You will also undergo on-the-job training to better understand your daily tasks, including research and written projects. All on-the-job training will take place in-house, weekly, within your set working hours.
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship.
Training Outcome:
We would be looking to keep successful apprentices employed within HBXL, with the potential for completing further apprenticeships to increase your skills.
If staying on with HBXL is separate from your career journey, there will be many other options you could explore with your qualification. Your practical skills learnt during this apprenticeship may be transferrable elsewhere.
Employer Description:HBXL is a UK building software and development company that supplies builders, developers, architects and tradespeople with software for smarter working.
Pioneers of award-winning estimating software, EstimatorXpress, HBXL now offer a range of software to help with all aspects of domestic building. CAD plan drawing software, PlansXpress creates architect quality plans that can be used for building regulations and planning permission and ContractsXpert produces comprehensive and legally binding building contracts. Health & Safety Xpert assesses job risks and produces all the relevant paperwork to implement on site and ProjectXpert helps with all aspects of managing the job, from start to finish.
Software support comes as standard and ongoing product development is at the heart of what makes HBXL so good at what they do.Working Hours :Monday - Friday 09:00 - 17:00 (30-minute lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Trustworthiness,Outbound Calls,Sales....Read more...
Primary Duties and Responsibilities:
Patients:
Process appointment requests from patients by telephone and in person
Receive patients and direct to appropriate surgeries
Deal with visit requests
Registration of new patients and temporary residents
Process patients change of address
Process repeat prescription requests in accordance with practice guidelines
Handling, receipt, and efficient filing of prescriptions
Accepting and dispatching specimens to hospital
Have a full understanding of the appointment system
Have a clear understanding of telephone systems, daytime and out of hours
Computer data entry – processing and recording information in accordance with practice procedures
Taking messages and passing on information
Complete workflow tasks within agreed timescales. This may include any of the following areas:
Cytology- recalls and entering results
Processing and allocating Pathology results
Immunisation recalls (including childhood immunisations)
Scanning medical information to patient records
Allocating workflow to doctors
Read coding medical information
Processing out of hours information received electronically
Updating records when a patient is deceased
Processing online prescription requests
Processing hospital discharge letters
Processing scanned workflow from the doctor
Deduction of patients
Recalls of chronic disease managemen
Processing tasks in Systm One
Processing insurance report/medical records requests
Medical Records:
Management of Medical Records.
Ensure records are kept neat and tidy and in good general repair.
Ensure any changes in patient details i.e. address telephone numbers etc are altered on the patients’ medical record.
Ensure all patient contacts are documented in the patients’ computerised medical record.
Reception:
On opening the premises check the Doctors rooms, waiting area and reception are heated/ventilated, clean and tidy.
To assist in organising patient appointments, and the passage of information to staff, patients and Health Care providers.
Ensure the surgeries are well stocked with stationery and equipment needed by the Doctors
To receive and exchange routine information between Clinicians, Health Care providers, staff, patients and external agencies.
All duties will initially be overseen by a supervisor with the successful candidate developing to work autonomously and into more complex situations.
The successful candidate will complete all mandatory training required for the role and participate at in house training.
Regular meetings will be held with the supervisor, line manager and course tutor.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Progression available into other roles such as Receptionist, Medical Secretary, Clinical Coder, Central Administrator, iHeart Administrator.Employer Description:BHF manages the Barnsley Primary Care Network (PCN), which is made up of 32 GP practices, and we also run the iHeart Barnsley out of hours GP service.Working Hours :Monday to Friday between the hours of 08:00 hours and 18:30 hours dependent on the requirements and opening hours of the GP practice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
£30,692 (raise after probation) + Hybrid Working + Great Benefits
In order to ensure a consistent, gold standard service is delivered to each of our client’s highly valued clients, a customer focussed individual with a naturally polite and professional disposition is required to join an industry leading provider of radiation protection services who, for 30 years, have worked proudly at the forefront of Medical Physics.IRS are the largest single provider of radiation protection and associated services to users of ionising and non-ionising radiations. Working closely with the NHS and private hospital sectors, their customer base also includes veterinary and dental practitioners, small individual and large group practices, as well as security, industrial and education sector organisations.Based at our client’s Liverpool HQ and reporting to the Operations Manager, the successful candidate will oversee the delivery of a wide-ranging, customer centric support and advisory service which will include elements of marketing, quotations, administration, credit control, team management and, of course, customer service. As such, applications are encouraged from job seekers that have a number of years’ experience in a customer service or operations delivery role and are now looking for their first role with managerial and supervisory experience. At the heart of it all is a consistent drive towards delivering customer satisfaction with every client interaction. Key Responsibilities
To distribute marketing material for appropriate services.
To respond to queries regarding appropriate services from prospective customers.
To provide quotations for appropriate services to prospective new customers.
Is responsible for ensuring that training is being carried out to enable other staff can carry out the process.
To regularly update customer contract schedules with dosimetry information
To prepare service usage data for regular customer contract reviews in line with the Contracts Team.
To administer the dosimetry service including making all additions, deletions, and routine amendments to customer accounts.
To answer phone call queries received and provide first-line customer service support for dosimetry and RPA queries.
To record all queries received, either by telephone or email, on the company database. This includes monitoring shared inboxes daily.
To record all dosimetry packages shipped. This includes dosimeters sent by customers, scanning each badge back into our facility and suppliers
To raise cases appropriately for Scientifics Team following all procedures, processes, and time frames.
Ensure all tender opportunities are sent to sales for new RPA customers.
To assist with invoicing and credit control.
To deliver all work in accordance with the Company’s Quality Management System (QMS) and all applicable work instructions.
To assist with training new staff within the team.
Skills & Experience
Previous experience in a customer focussed or operational delivery role
The ability to act as a mentor and provide leadership to a small team.
Proficiency in Microsoft Office applications including Word and Excel.
Able to demonstrate the ability to work as part of a team
Good interpersonal skills
Good problem-solving skills
Able to pivot quickly in response to changing priorities
Knowledge of warehouse operations – desirable
An understanding of scientific terminology - desirable
This is a wonderful opportunity for an ambitious Operations Supervisor looking to further their career with a growing, highly renowned organisation in an exciting role offering an array of training and professional development opportunities designed to develop your career quickly as possible.In return for your support, an attractive salary and benefits package is on offer including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave + bank holidays, employee assistance programme, sick pay and on-site parking. Apply now!....Read more...
Prepare monthly reconciliation spreadsheets for our more complex third-party suppliers.
Liaise with Accounts Payable to ensure these supplier invoices are uploaded onto our finance system correctly.
Investigate and resolve all reconciliation variances as appropriate. This will include establishing and maintaining internal and external relationships to ensure corrective action is taken.
Ensure that the resolution of any third-party differences is achieved in a timely manner and that Claranet UK’s records are amended as appropriate.
Ensure that any credits are received from the 3rd party suppliers in a timely manner and the Financial Accounts team are notified.
Continually improve the automation of the reconciliation process to improve accuracy and timeliness of reconciliation.
Recommend where appropriate internal process improvements that would reduce data errors and enhance the accuracy of Claranet UK’s data and the reconciliation process.
Identify potential cost savings and operational efficiencies to enable management to improve company profitability.
Support the Vendor Team in relation to new and existing third-party supplier contract spends and churn allowances.
Support the Product Team in relation to new product launches, in life changes and end of life projects.
Provide support and analysis as required to the Revenue and Cost Assurance Manager.
Assist with cost saving projects and initiatives as required by the wider Finance team.
Reconcile Claranet UK’s Install Base to relevant technical databases and any available third-party supplier information to ensure:
All live products / services are billed to the customer (revenue reconciliation).
All customers are paying for what they are consuming including the onward billing of any over-usage charges (usage reconciliation).
All products / services no longer required by the customer have been decommissioned in the technical databases (internal decommissioning).
All products / services no longer required by the customer have been cancelled with the third-party supplier(s) (external decommissioning)
Objectives and Key Results
Prepare monthly reconciliations for key suppliers, resolve all variances appropriately.
Ensure services are decommissioned appropriately to minimise cost.
Continually improve the automation of the reconciliation process to improve accuracy and timeliness of reconciliation.
Identify potential cost savings and operational efficiencies to enable management to improve company profitability.
Ensure all customers are paying for what they are consuming including the onward billing of any over-usage charges.
Training Outcome:
Internal development opportunities within the team.
Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business. We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services. In the UK we have around 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Microsoft Excel skills,Interpersonal skills,Ability to prioritise tasks,Manage multiple tasks,Learn and adapt quickly,Self motivated,Able to work under pressure,Manages conflict....Read more...
Key Responsibilities:
Administrative Support:
Assist in the day-to-day operations of the office, providing administrative support to various departments
Maintain accurate records and ensure that all documentation is organised and up-to-date
Communication:
Handle incoming and outgoing correspondence, including emails, phone calls, and mail
Assist in scheduling meetings and coordinating appointments for team members
Data Management:
Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information
Assist with preparing reports, presentations, and other documents as needed
Customer Service:
Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary
Collaborate with team members to enhance the customer experience and support service delivery
Financial Administration:
Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records
Project Support:
Support project management tasks, including tracking progress and assisting in project-related activities
Training:
As a Level 3 Business Administrator Apprentice, you will receive structured training that includes hands-on experience, mentorship, and study as part of the apprenticeship program
You will acquire practical skills and knowledge applicable to a career in business administration, setting a solid foundation for future career growth at the Essex office
Training Outcome:
This may lead to a Business or operations executive/manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities:
Emergency Response:
Respond to emergency calls and provide prompt and effective medical care to patients in various situations, including accidents, illnesses, and emergencies
Assess the medical needs of patients and provide appropriate treatment in accordance with established protocols
Patient Care:
Deliver high-quality patient care, ensuring the safety and comfort of individuals during transportation and treatment
Assist in managing patients with a range of medical conditions, providing emotional support and reassurance
Skills Development:
Participate in training sessions and practical exercises to develop clinical skills, including administering medications, performing basic life support, and using medical equipment
Work towards achieving required competencies, including communication skills, teamwork, and adherence to health and safety protocols
Documentation and Reporting:
Maintain accurate records of patient assessments, treatments provided, and any incidents during transport
Ensure all documentation is completed according to legal and organisational standards
Team Collaboration:
Work closely with ambulance crew members and other healthcare professionals to ensure that care is delivered in a coordinated manner
Participate in debriefing sessions after emergency calls to discuss outcomes and areas for improvement
Training:Associate Ambulance Practitioner Level 4 Apprenticeship Standard:
As an Ambulance Paramedical Apprentice, you will undergo structured training that combines practical experience with theoretical learning
You will gain the skills and knowledge necessary to pursue a successful career in emergency medical services, with support from qualified mentors throughout the apprenticeship
Training Outcome:
The successful apprentice will be promoted as an Operations executive or manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
ab-1-4
Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
ab-cah-1-5
Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
ab-watch-1-4
WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Seasonal; Part-timeWage & Pay Grade: $20.62/hour (PG35); plus 10% in lieu of benefits and vacationDate Posted: March 3rd, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for talented individuals to join our PNE Gaming Team and play a key role in promoting and marketing the lottery and the Fair at the PNE. The PNE Prize Home Lottery is the oldest charity lottery in BC. The PNE Prize Home Lottery Brand Ambassador visits shopping centers and community events throughout Metro Vancouver to relay key messages about the PNE Prize Home Lottery, giving guests the opportunity to review the prize package, ask questions and purchase tickets on location.Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a PNE Prize Home Lottery Brand Ambassador, your primary accountabilities will be to:
Sell Prize Home Lottery tickets by inputting customer information onto a Tablet linked to our POS system; provide information on the Prize Home Lottery at off-site locations such as Malls, centres, and outdoor community events, as well as on the PNE SiteWork with the Assistant Manager, Gaming and other staff on all matters pertaining to the sale of tickets by vendors and to accurately account for sale of ticketsOversee PH Lottery display, ensuring display is kept organized and assets such as tablets and debit terminals are kept securedEnsure orders placed and payment taken match for end of shift reconciliationPerform other related duties as assigned
What else?
Successful completion of Grade 12Must be at least 19 years of age by May 19, 2025Must have a vehicle to transfer the lottery display to and from the mall or community eventsMinimum of 1-2 years of customer service experiencePrevious cash handling and balancing experiencePrevious experience with promotions, sales or as a Sales Representative is an assetAble to commute to various locations and the P.N.E. siteProficiency in a second language is an assetAble to work independently, staying at an assigned mall/shopping centre boothProvide exceptional and friendly guest serviceAble to work with little supervisionMust be self-motivated and have an outgoing attitude that will encourage guests to purchase lottery ticketsEnsure that P.N.E. dress code is adhered to at all timesAvailable on a part-time basis, including days, evenings and weekends (25hrs+/week) until September 1st, 2025Candidates must undergo a Criminal Record Check.
Who are you?
PassionateOut-goingSkillful communicatorProactiveReliableMethodical
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor’s surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
