Are you an ambitious and driven HR professional searching for a new opportunity? A globally leading Chemical Manufacturer based in the Cheshire area are looking for a HR Graduate to grow and progress within their developing business.
The HR Graduate will be offered training and career development opportunities whilst working alongside the HR Manager to further develop their career.
Salary and Benefits of the HR Graduate
Annual Salary Up to £35,000
Company Pension Scheme: 6% Employee Contribution with an 11% Employer Contribution
25 Days Holiday + 8 Bank Holidays
Annual Option To Take 5 Days Additional Holidays Or A 2% Bonus
Subsided Healthcare Plan
Career Progression and Training Opportunities
The Role of HR Graduate
As the HR Graduate you will be responsible for payroll functions including compiling end of the month records and inputting data into the spreadsheet for use of the payroll system. The role will be heavily admin based, duties will include ensuring all systems are up to date, running reports, drafting letters and contracts, supporting with recruitment functions and providing support to the HR Manager.
This role is suitable for an ambitious individual who wishes to gain exposure to the industry and wants to take ownership of the role. You will be given ample training and development opportunities with the prospect to progress within the wider business.
Key Responsibilities:
The HR Graduate will be responsible for payroll preparation on a monthly basis
Responsible for organising and maintaining employee records
Assisting with the recruitment process, including shortlisting candidates and scheduling interviews
Effectively co-ordinate onboarding and offboarding of employees
Manage HR documentation, including creating letters and drafting documentation
Providing support to the HR Manager on administrative tasks
Manage and update HR systems
Involvement with local and group projects
Required Skills and Experience:
Degree Qualified in a relevant field (e.g. HR Management / Business Administration)
Strong organisational and time management skills
Excellent Excel and wider IT skills
High level of accuracy and attention to detail
Excellence written and communication skills
Clean UK Driving License
CIPD Qualification is preferred
How to Apply: If you believe that you have the right skillset and experience for this position of HR Graduate role, please submit your CV direct for review.....Read more...
Duties and Key Responsibilities:
Supporting customers with technical issues via telephone and via a PC
Supporting TLJ Engineers with technical issues via telephone an via a PC
Build TLJ Software either remotely on PC’s or in the cloud
Setting up clients access (keycards, fobs, Bluetooth keys)
Commission software for clients or engineers
Be apart of the on call rota system that covers 24/7
Commissioning of software with Customers and Engineers
Customer Training regarding software
Maintaining customer information
Liaise with suppliers when required
Attending sites as required to suit the needs of the business
Attend training as and when required or requested to do so
Attend supervisions with line manager on a monthly basis
Any other reasonable request asked of by Senior Management
Training:You will be undertaking the following:
Customer Service Practitioner Level 2.
Functional Skills in maths, English & IT (if required)
Regular training and development to meet the needs of the employer and the apprentice
Training and training location to be confirmed
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship if available.Employer Description:TLJ Group Limited, supplies and installs locks and access control to student accommodation, hotels, caravan industry and Build to rent accommodation.Working Hours :Monday - Friday, between 9.00am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
A normal day would include:
Acting as the first point of contact for all HR related queries responding promptly, whilst managing expectations effectively
To ensure that all personnel information and records are accurate, kept up to date and issued in line with company policy and procedure
Reviewing the HR inbox, answering queries where possible and forwarding on in other instances
To ensure all new starters are accurately loaded to the cascade system on Day 1
To process changes for employees with the support of the HR team
To administer our reward and recognition schemes with the assistance of the HR team
To run HR reports as required to assist the HR team
Support the team with processing of key projects such as recruitment, wellbeing and engagement
Support the team on activities within the HR system
Any other duties as required
What you can expect:
You will have access to excellent training to support you in your role. You will receive regular coaching and feedback from your line manager.
You will have access to our on-line training platform where you will find various self-development modules that are aligned to our company Values.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Full apprenticeship training provided, working towards an Advanced Level Apprenticeship gaining a Level 3 HR support qualification.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Examworks UK is part of a Global organisation that is broken down into various business streams.
The stream that the HR role will be based in is Premex Services Ltd (PSL).
PSL provides high quality, independent medico-legal reports to the legal professional and insurance industry which are used to assist in personal injury cases.Working Hours :Monday to Friday, 8.00am - 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Good telephone manner,Approachable,Positive attitude,Enthusiasm to learn,A desire to make a difference....Read more...
Applications are invited from suitably-experienced Mental Health Nurses to join the Acute Inpatient Mental Health Team as Deputy Ward Manager on the beautiful Island of Guernsey, in the Channel Islands. This Unit is the only Acute Inpatient facility on the island of Guernsey, for patients experiencing severe symptoms requiring a period of inpatient stay.The Unit aims to; provide care in the least restrictive environment, reduce service users' vulnerability to crisis and maximise their resilience and minimise the length of hospital admission by facilitating early discharge with active involvement in discharge planning.You will support and deputise for the Ward Manager as required, providing senior leadership to the team and take a lead role in service management and delivery acting as a role model in establishing standards for professional practice within the Unit.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The current Guernsey Band 6A Deputy Ward Manager salary range is £47,946 to £64,108 plus an annual bonus of £1,604 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The Island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital. This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Guernsey provides excellent care, supported by modern equipment and reliant on Mental Health care professionals recruited to a high standard.Person requirements:- Registered Mental Health Nurse with full NMC Registration.- Current Band 6 UK Adult Acute Inpatient Mental Health experience.- Experienced in deputising for the Ward Manager in their absence.- Completion of Mentorship qualification.The benefits of working in Guernsey include: - A higher-than-UK salary. – A generous bonus scheme; £1,604 annually and an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - Three months initial free accommodation* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Responsibilities:
Site administration.
Maintain folder structures and ensure documentation is filed and updated regularly.
Keep site information boards and notices current and accurate.
Manage licence renewals and support with new applications.
Print and laminate drawings as required for site use.
Keep the site SharePoint system up to date and accessible.
Support meeting organisation by scheduling, preparing agendas, and taking minutes with guidance from the PM/SM.
Supplies
Monitor and replenish office and welfare supplies.
Manage PPE stock, including issuing equipment, placing orders, and ensuring availability on site.
Track deliveries and assist with resolving supply issues to avoid project delays.
Site Support
Provide day-to-day administrative support to the Project Manager and Site Manager.
Carry out regular reviews of CCTV to support site monitoring.
Assist with maintaining the training matrix and recording staff inductions.
Help complete daily DABS, toolbox talks, and regular site inspections (plant, tools, access, PPE).
Support inductions for new starters and subcontractors, ensuring paperwork and RAMS are submitted and signed off. Health & safety.
Work with PM/SM to ensure administrative processes support compliance with company and legal requirements.
Keep training records and the training matrix accurate and up to date.
Assist in ensuring all visitors and operatives follow site procedures and policies.
Resident liaison
Draft and share weekly resident updates and monthly newsletters.
Maintain the Envoy feedback/complaints tracker and escalate issues as needed.
Manage the resident support email account, ensuring timely and professional responses.
Organise resident engagement activities (e.g. coffee mornings).
Support clear and consistent communication with residents to build trust and minimise disruption.
Training:The apprentice will be trained in the workplace, they will also have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:For nearly 50 years, Colorminium has been shaping skylines throughout the country as one of the UK’s leading building façade specialists. From complex glazed façades for premium offices and hotels to large-scale cladding remediation projects, we provide strategic solutions that deliver certainty, quality and design excellence.Working Hours :Monday - Friday 7:30 am-5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
What will a typical day look like in this role?
The candidate will be given tasks to complete by our Office Manager and Administration Manager, which contributes to the running of client's investment accounts.
This can be anything from:
Updating our CRM systems
Producing Illustrations for new investments
Chasing information from external providers
Contacting clients
Some diary management and admin related tasks
Training:The Level 3 Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
R01 - awarded by The Chartered Insurance Institute (CII)
Completion of R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:The successful candidate has the opportunity upon completion of the Financial Administrator apprenticeship, to progress onto the Financial Adviser apprenticeship to then become a Financial Adviser in our business in the future.
The Financial Adviser apprenticeship role will still involve work in the back-office system, but it will also involve shadowing experienced qualified financial advisers with meetings, putting cash flow modelling plans together and analysis on their existing investments with other providers.
Whilst learning the ins and outs of becoming a Financial Adviser, the candidate will do their exams to become Diploma level 4 qualified.
Once qualified and deemed ready to advise clients, we have an internal academy to train individuals on everything they need to know about advising clients.Employer Description:Wealth management company. We specialise in helping individuals, families, trusts and companies meet their financial objectives, whether this is Retirement planning, Inheritance tax planning, Investment planning, Protection planning and more.Working Hours :Monday to Friday 9am - 5pm in the officeSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Logical....Read more...
Answering incoming calls, passing to relevant person / taking messages
Responding to admin emails
Raising call outs and passing to the relevant manager
Booking in domestic / mobility services with tenants
Allocating visits on our system software
Ordering domestic parts (to include parts for a future move to lift parts)
Compiling monthly compliance and KPI spreadsheets
Logging test sheets
Updating clients' portals, sharing jobs sheets and reports daily
Issuing service sheets and reports directly to specific clients
Minimum of 6 hours per week spent on apprenticeship work and training (3 hours allocated on a Friday)
Training:You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week (Fridays) to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:Supporting the whole team means you will gain experience in a range of areas, including Customer Quotes, Accounts & Invoicing, Sales & Operations, and so there is potential for your role to become focused in one of these and develop further.Employer Description:Cotswold Lifts are an independent provider of the supply, installation and maintenance of lifts (passenger, goods and access) to both clients across education, medical, commercial, industrial and government sectors, as well as private residences (bed and bath hoists, stair lifts etc.)Working Hours :Monday to Thursday 9am to 5pm, finish at 4pm on Fridays.Skills: Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills....Read more...
Key Responsibilities
As an Apprentice Quantity Surveyor, you’ll support the commercial team in managing project finances and variations. Key responsibilities include:
Monitoring Project Costs: Track and report financial movements for each project, ensuring accurate records of income and expenditure
Variation Management: Collect and organise all relevant data for project variations, including photos, drawings, and cost details
Submit compiled information to the Project Manager and Senior QS for review and approval
Drawing Reviews: Regularly check updated drawings to identify changes that may impact project timelines or costs
Training:Training will take place at Croydon College Campus on a day-release basis (one day per week).
The role is based at SL6 4UW, and while regular travel to Croydon College is expected, any additional travel requirements will be discussed with the candidate in advance.Training Outcome:
There will be opportunities for promotion based on demonstrated skills and performance
Employer Description:Premier Mechanical Installations Limited is a mechanical fabrication and installation company specialising in data center projects across the UK and Europe. We support our clients throughout the design phase of each project, with a particular focus on Chilled Water-Cooling Systems. Once the design drawings are approved, we convert them into detailed fabrication drawings. This involves breaking down the system into modular pipe sections, which are then manufactured for installation.Working Hours :Working Hours: Monday to Friday 07:30am- 4:30pm
Includes a 1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
We are looking for a talented Regulatory Accountant to join our team, reporting directly to the Regulatory Reporting Manager. This role is crucial in ensuring the accurate and timely submission of regulatory reports in accordance with PRA, FCA, and Basel III requirements.
The ideal candidate will possess strong analytical skills, a deep understanding of prudential regulations, and the ability to collaborate effectively with Finance, Risk, and Compliance teams to support robust regulatory governance. In this role you will be covering backend infrastructure, distributed systems, data processing.
This position offers the opportunity to gain valuable hands-on experience in regulatory reporting within a dynamic banking environment, while contributing to the integrity and compliance of the bank's regulatory framework. This is an office based role in London (West end) with option to work 2 days a month from home offering a salary range of £55,000 - £65,000 and benefits.
Key responsibilities:
* Assist with preparation, review and submission of key regulatory returns, including COREP, LCR, NSFR, FSA017, BT, EL, MLAR PRA110, and PRA104 to 108, to FCA, PRA / Bank of England
* Assist in the preparation and validation of COREP returns, including own Funds, Leverage Ratio, Large Exposure and Credit Risk templates.
* Support the production of Liquidity-related reports such as LCR, NSFR, ALMM, PRA110, FSA017, MLAR, BT and EL to FCA, PRA and Bank of England.
* Perform variance analysis and reconciliations between regulatory reports and finance systems.
* Maintain documentation and audit trails to support regulatory submissions.
* Assist in implementing changes arising from new regulatory guidance or updates to reporting templates.
* Liaise with Finance, Risk, and Treasury teams to gather required data and ensure accuracy.
* Support the automation and improvement of existing reporting processes.
* Respond to queries about regulatory reporting and improve procedures to reflect any changes made.
* Keep abreast of regulatory developments and support impact assessment.
* Work on ad hoc projects as directed by the Regulatory Reporting Manager.
Knowledge & Experience Required:
* Previously worked as a Regulatory Reporting Accountant, Regulatory Accountant, Regulatory Reporting Analyst, Regulatory Reporting Manager, Regulatory Reporting Specialist or in a similar role.
* Familiarity with COREP, LCR. NSFR, PRA110 and MLAR returns.
* 3 to 5 years' experience in regulatory reporting within banking.
* Strong excel skills; experience with regulatory reporting system WIRES -Whistlebrook.
* Experienced in preparing Liquidity, Capital and BOE returns
* Focus on data integrity, process improvement, and meeting deadlines
* Holds or Studying towards a Professional accounting/ Finance Qualification such as ACCA/ CIMA is preferred
Apply now to become a key part of a collaborative team and make an impact in the evolving world of third-party risk.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Water Efficiency Plumber Location: South YorkshireSalary Band: £30k - £35k subject to experience. Attractive bonus up to £200 per month.Full Time - 40-hour weeksEquipment: Vehicle (van), smart phone, associated equipment.OverviewAqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses.We currently require plumbers to build on our excellent team of Home Water Efficiency experts across Sheffield and Doncaster.We require enthusiastic, passionate, and talented people to join the team within one of our flagship contracts in Yorkshire. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum.If you’re interested in sustainability, technology and practical working, send in a copy of your CV.ResponsibilitiesThe successful applicant will be given a company van and will be carrying out the following throughout South Yorkshire.Leaking Toilets
You will be responsible for diagnosing and repairing leaking toilets referred to you by You will diagnose and repair leaking toilets, referred by our water efficiency team, in both domestic and commercial environments.Tasks will include general maintenance, fault diagnosis, replacing defective parts, and ensuring toilets operate efficiently.
Urinal Controls
You will also be inspecting urinals to determine whether they are uncontrolled. If so, you will install a urinal control fitting. If a control is already present, you will assess whether it is functioning correctly, and if found to be faulty, replace it with a new Aqualogic Hydrocell unit. Accuracy and attention to detail are essential to ensure efficient and compliant water use. Full training will be given.
Water Efficiency Checks
You will visit homes and small to medium-sized businesses (e.g. shops, cafés, offices) that are interested in reducing water use and saving money.Your role will involve conducting water efficiency audits, assessing plumbing fixtures, measuring flow rates, identifying leaks, and installing water-saving devices where necessary. You will also take meter readings and input vital data into our system using provided IT equipment.As a water-saving expert, you’ll offer practical advice, promote innovative technologies, and most importantly, deliver an outstanding, meaningful service.
General
This role requires strong problem-solving skills and a meticulous approach to identifying the root causes of leaks and delivering effective solutions.Please note: This position does not involve structural repairs, carpentry, or work on surrounding floors, walls, tiles, or other affected surfaces. Your focus will be exclusively on the plumbing components of the toilet system.You will represent Aqualogic and our water company clients with professionalism, expertise, and confidence. This role is ideal for individuals committed to tackling climate and sustainability challenges.
Main Duties:
Visiting domestic & commercial properties, liaising with customers and occupants.Providing water saving guidance and behavioural change advice.Fitting the recommended water saving items.Fixing leaking toiletsData inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office.Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating).Occasional weekend work may be required
Qualifications:
City & Guilds Level 2 Plumbing NVQNational Water Hygiene ‘The Blue Card’ preferred although training will be provided Education: GCSEs including Maths and EnglishFull UK driving licence: essential
Interested in this Water Efficiency Plumber role? Please apply with your latest CV. ....Read more...
Main duties:
To regularly review, develop and monitor the curriculum and activities available to children to ensure that high standards of childcare are maintained
Provide for the safety and well-being of children, taking account of their social, recreational and individual needs and to keep appropriate records of evidence, observations and assessment on the IT system
Attend training courses for personal professional development purposes and to disseminate information from these to other staff
Ensure that all Policies and Procedures set down by the nursery are adhered to
Work together as part of a team to ensure appropriate delivery of nurturing / recreational activities for children attending
Ensure that health and safety procedures are carried out in the room and report accidents or incidents through the relevant system
Assess, record and report on the development, progress and attainment of children using the nursery management software
Be willing and able to travel between sites depending on urgent business needs
Specific Duties:
Promote positive relationships and interactions between all adults and children involved in the setting
To have excellent knowledge of children for whom you are responsible as a Key Person including their background, home life and next steps
To plan specific activities for children for whom you are responsible as a Key Person to address their next steps, keeping in mind the intent, implementation and impact of these activities
Ensure parents / carers are well-informed of their children’s progress and are always welcome in the setting
Attend and participate in parent / staff meetings and other meetings as may be relevant
Monitor children for the identification of possible special needs and discuss any concerns with the Nursery Manager/ SENCO
Comply with all OFSTED requirements
Act appropriately in an emergency situation ensuring that the safety and well-being of children is paramount at all times
Provide a warm and caring environment for the children whilst always having regard for their individual needs
Encourage the active participation of all children
Carry out any other occasional reasonable duties as requested by managers
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements for the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there If you were catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Our Vision is simple; to nurture and grow happy, healthy and inquisitive little achievers.
Our Mission; is to take every child down a path of magical adventure and be recognised as the kite mark for creative learning delivered by exceptional, passionate professionals.
Our Values;
We are a team – we have a passion for excellence, we are
uncompromising on our values.
We are fun – we live and breathe Early Years and make it enjoyable.
We are approachable – we explore solutions rather than focusing on problems.
We are professional – relationships and teams are key, we treat everyone with respect.
We are ethical – we work hard to ensure our nurseries have a positive impact on the world we live in.Working Hours :Monday to Friday, hours TBC.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Patience,Reliable,Friendly,Approachable,Confident,Flexible,Driven....Read more...
Manage own workload through the allocation of calls via the helpdesk
Provide day to day IT Support for the local academy
To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy
To ensure support calls with external support companies for both hardware and software issues are logged, and resolving issues with external support engineers
To ensure technical assistance is provided at extra-curricular events
Manage printing resources across the Academy
Maintain user accounts including creation of new user accounts where appropriate.
Assign staff and pupil passwords
Provide support to the Academy in its use of media, from recording classes and events through the editing process.
Maintain inventories, asset and security mark ICT equipment
Support evening events at the Academy
Appropriately escalate issues to the Senior ICT Technician or ICT
Cluster Network Manager regarding security and potential risks to the Academy systems
To take responsibility for the successful delivery of hardware-related tasks:
Administration of the ICT Equipment Loan system.
Helping staff to set up ICT equipment including laptops and projectors, amplifiers and interactive whiteboards
Maintenance tasks, e.g. upgrading and maintaining staff laptops, cleaning equipment, replacing toner and drum cartridges in printers
Routine 1st line tasks, e.g. filling printers with paper, monitoring equipment loan system, daily setup of ICT rooms
Fault-finding operations, e.g. resolving hardware faults, clearing printer jams, liaise with external support agencies as required, e.g. Capita, HP, Dell, Tasc Software and Cunninghams to resolve faults speedily
Installation and setup of new equipment e.g. laptops, desktops, projectors, digital cameras, scanners, printers, video editing equipment
Support staff and students in use of ICT resources e.g. laptops, projectors, digital cameras, camcorders and biometric systems
Support staff and students with the virtual server environments, windows server 2012 and windows server 2016 and online systems including
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Information Communication Technician Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:You may be considered for a full time position within the team or within the Redhill Academy Trust upon successful completion of this apprenticeship.Employer Description:Tupton Hall School, part of the Redhill Academy Trust, is a thriving 11–18 secondary school in Derbyshire where every person matters. Known for its high expectations and inclusive ethos, the school offers a dynamic learning environment with strong support for personal and professional growth. Apprentices benefit from a culture that values achievement, teamwork, and real-world experience. With excellent facilities and a commitment to developing future talent, Tupton Hall is an ideal place to start your career journey.Working Hours :8am - 4pm Monday to Thursday and 8am - 3.30pm on Friday
Occasionally you may be required to work later, on a rota'd basis, to ensure support is available for school events for e.g. Parents Evenings.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Reporting to the Office Manager/Director
Key Responsibilities:
General Administration
Telephone handling – inbound and outbound calls
Manage electronic filing system – files/folders
Photocopying/scanning to email
Communication through email
Maintain efficient and accurate manual filing systems where necessary
Marketing Tasks
Support with reception duties – representing the company to meet and greet visitors and clients – answering enquiries as first handler
Will develop an existing working knowledge of Microsoft office products – word/excel etc towards advanced standard
Process sales functions – orders, allocation, invoicing, dispatch
Check the orders
Stock checking
Clear and set up meeting rooms
Service meetings with refreshments and provide support
Handle annual complimentary client diary/sales lists process
Produce documents/sales graphs/reports
Training:Level 3 Business Administrator Apprentice Standard.
Includes End Point Assessment.
One day per month sessions of blended learning with some sessions at Pennine 5 Campus – Sheffield City Centre:
Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP
https://www.sheffcol.ac.uk/pennine-fiveTraining Outcome:Sustained employment with further accredited training for the committed and successful candidate.Employer Description:Family-owned and operated car/commercial accident and repair specialist, with over 20 years of experience in accident repairs and commercial resprays.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Lead Maintenance Engineer (1 Person Site) - Angel, Central London - Up to £60,000An excellent opportunity has arisen to join a respected FM Property company as a Lead Maintenance Engineer, based at a high-profile commercial building in Angel, Central London.The site is known for its high-quality design, sustainable features, and modern working environment. With spacious interiors, advanced building systems, and a strong focus on efficiency, it provides a well-managed and professional setting for both occupiers and the on-site team. As the Lead Engineer, you will be responsible for all maintenance operations across this large static site, ensuring the delivery of effective building services within a supportive on-site team. The ideal candidate will be an experienced building services engineer with a solid background in commercial property maintenance and a practical, hands-on approach. Key duties & ResponsibilitiesManage agreed KPI and SLA's alongside the SupervisorArrange specialist sub-contractorsManagement of all reports/site log books (Working with the Contract Manager & Supervisor)Ensure all paperwork is up to date on each contract and ready for auditsAttend client meetings if requiredLighting (Small installation, Fault-finding, Lamping, etc)Emergency lighting & Fire alarm testsAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)BMS System - Monitor (i.e. Hot & Colds)Statutory ComplianceHour of WorkMonday to Friday - 08:00am to 17:00pmRequirementsElectrical or Mechanical Qualifications – Level 2/3 – NVQ or City & Guilds EquivalentMulti-SkilledClient facing and presentableA proven track record in commercial building maintenanceHard working honest and reliableAble to do Call Out Happy to work as the sole Engineer on site with support from the Mobile Team Please send CV to Katie at CBW Staffing Solutions for more information.....Read more...
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner
Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner
Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing
Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.
Process urgent referrals and arrange appropriate outpatient appointments
Participate in team and Trust meetings as requested
Training:
You will be completing a level 3 Business Administration Apprenticeship through Yeovil College
You will fully be supported in your learning and development and complete an educational pathway through Yeovil College
Training Outcome:After completing a Business Administration Level 3 apprenticeship, individuals can progress into more senior administrative roles such as Office Manager, Team Leader, or Executive Assistant. With experience, further training, or qualifications, there are also opportunities to move into specialist areas like HR, finance, or project management.Employer Description:Yeovil Hospital is an acute hospital run by Somerset NHS Foundation Trust. The hospital cares for approximately 185,000 people, primarily in south Somerset, North and West Dorset and parts of Mendip. The hospital provides a full-range of clinical services, including general medicine, cardiology, general surgery, orthopaedic surgery, trauma and paediatrics, with an emphasis on enhanced recovery – this means the hospital helps people to recover as quickly as possible so they can return home. The hospital also works hard to keep our waiting times as low as possible, meeting and exceeding the standards demanded of us through national targets.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Focused on building & maintaining client relationships, helping with all aspects relating to the ongoing management of their car parks this opportunity is located at the offices in Lancing Business Park. This role promises to be varied and offer the successful applicant the chance to work with a company who is customer centric and known for their dedication of their employees, their investment in new technology, and general company ethos.
Part of a dedicated team that puts in a lot of hard work and is recognised for their efforts the company promotes close collaboration to achieve their best potential together. The core values are family, resilience, teamwork, passion and innovation and are at the centre of everything they do and strive to be.
Key Responsibilities:
Answer client queries and keep them up to date
Provide quotations and invoices
Arrange installations (signage, CCTV, payment machines)
Sending communication to current car park users
Issue parking permits
Update client and site information on the in-house CRM system
Supporting with team tasks to ensure the team runs smoothly
Training:Customer Service Practitioner Level 2.Training Outcome:The correct candidate will move on to a full-time position within the company after completion of their apprenticeship.Employer Description:National Parking Control is an elite parking management company operating across the UK. Using the latest state-of-the-art equipment and innovative technology, National Parking Control provides effective and intelligent solutions to all parking issues. We work in partnership with the leading businesses in all sectors throughout the UK, including Commercial, Residential, Leisure, Hospitality, and Retail. Unlike other parking management companies, NPC provide all clients with an expert personal account manager to always provide a tailored industry-leading service. They pride themselves in being able to offer a variety of conscientious advantages for parking enforcement, and in most cases, all parking services are provided free of charge.Working Hours :37.50 hours per week - Monday to Friday - 9am to 5pm with half hour unpaid for lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Natural Charisma,Self-Motivated,Good Telephone Etiquette,Pride in their work,Outgoing and friendly....Read more...
Lead Maintenance Engineer – London Liverpool Street – Up to £50,000 per annum Are you an experienced Maintenance Engineer ready to take the next step in your career?Do you want to join one of the world’s leading Facilities Management providers, supporting a prestigious, high-profile site in the heart of the City? CBW is currently recruiting for a Lead Engineer to be based at a recently completed, high-profile development in the City. The building offers a contemporary, high-spec working environment within a prominent new landmark. Designed with sustainability and wellbeing at its core, it features exceptional amenities and modern spaces that set a new standard for today’s workplace. The Lead Engineer will work Monday to Friday, 8am–5pm, overseeing maintenance across 30+ tenant floors within the building. The successful candidate will have proven experience managing an on-site engineering team and building strong relationships with tenants, ensuring a high standard of service and operational excellence throughout the property. Key duties & ResponsibilitiesManage agreed KPI and SLA's alongside the SupervisorArrange specialist sub-contractorsManagement of all reports/site log books (Working with the Contract Manager & Supervisor)Ensure all paperwork is up to date on each contract and ready for auditsAttend client meetings if requiredLighting (Small installation, Fault-finding, Lamping, etc)Emergency lighting & Fire alarm testsAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)BMS System - Monitor (i.e. Hot & Colds)Statutory ComplianceHour of WorkMonday to Friday (40 hour week)08:00am to 17:00pm25 Days holiday + Bank HolidaysExtra Day off for your BirthdayRequirementsElectrical or Mechanical Qualifications – Level 2/3 – NVQ or City & Guilds EquivalentMulti-SkilledClient facing and presentableA proven track record in commercial building maintenanceHard working honest and reliableFamiliar with E-Log booksPlease send CV to Katie at CBW Staffing Solutions for more information.....Read more...
Transport Clerk - Manchester – £13.33 to £15.99 p/h - Exciting Career Opportunity - Apply Today!Ignition Driver Recruitment is currently recruiting for a 360° Transport Clerk, to be based at our client Transport office in Manchester. Transport Clerk - Role & Responsibilities Briefing/debriefing driversSupporting fleet changes (actions & communications)Monitoring vehicle maintenance to ensure legal complianceCoordinate & support vehicle maintenance (scheduling, MOTs and Servicing)Provide Transport and Planning data via the Management Information SystemSupport with compliance escalationsSupport with site specific projectsAssist with fleet transitions between depotsEnsure continuous development within your roleGeneral administration duties to support the departmentUpdating KPI'S/performance trackersTransport Clerk - Working HoursThe role is working any 5 out of 7 days, and the shift times are 16:00 to 00:00.Transport Clerk - Candidate Requirements You will have excellent interpersonal skills, experience of building and maintaining relationships internally and externallyYou must be able to work under your own initiative, as well as part of a larger teamYou should be confident with your own time managementYou will have a pragmatic approach to problem-solvingYou will understand the legal demands of working within the driving sector (such as WTD, HGV License requirements, Infringements etc)You will be able to demonstrate 12 months experience working in a similar roleTransport Clerk - The PackageFinancial: Excellent hourly ratesRates increase after 12 weeksWeekly Pay (Friday)Professional Development: Fantastic career development opportunitiesExcellent employee growth Continuous training opportunitiesIf you think you have what it takes to join this expanding team, and you would like to chat to someone further about the role, the company and your prospects with the business, please click to apply today. Our hiring manager will review your CV, and give you a call for an informal chat before hopefully, progressing you through to the next stage for a formal interview.....Read more...
This is a rare opportunity to join Osteopaths For Industry (OFI), a long-established leader in workplace health & safety training. Based at our Esher office (just 8 minutes from the station), you’ll be part of a small, friendly, and supportive team that works with some of the UK’s best-known organisations — including Buckingham Palace, the BBC, and major blue-chip companies.
You’ll work closely with our Operations Manager, and gain mentoring from senior company leadership while developing hands-on skills in administration, client service, and data management. Alongside this, the role provides valuable exposure to finance, sales, marketing, and delivery, giving you a 360° view of how a modern training business operates and grows.
Purpose of the Role
To provide day-to-day administrative support to ensure the smooth running of OFI’s training courses from initial enquiry through to post-course administration, while also contributing to our innovative, data-driven client engagement strategy.
Duties and Responsibilities
Handle and follow up on training enquiries by phone and email
Schedule courses, liaise with trainers, and coordinate logistics (venues, hotels, equipment)
Prepare and send pre-course materials and process post-course certificates and feedback
Maintain accurate records in our CRM system (Salesforce)
Assist with client communications, marketing and outreach campaigns and process improvements
Support office administration, including document preparation, filing, and phone handling
What You’ll Gain
Mentoring and support from experienced managers
Broad exposure to the business lifecycle: finance, sales, marketing, delivery, and client service
Practical skills in CRM systems, scheduling, logistics, and administration
Real responsibility from day one in a professional yet supportive small team
An apprenticeship qualification, plus genuine opportunities to expand your role and grow with the company
This is more than just an admin role — it’s a launchpad for your career in business operations, with the chance to be part of a company modernising with a new website and an AI-powered client relationship platform.Training:Our apprentice will receive direct, hands-on training and guidance from their line manager, the Operations Manager, as well as ongoing support from senior leadership and the wider team. This ensures close mentoring, regular feedback, and the opportunity to learn from experienced professionals across all aspects of the business.
This role is aligned to the Business Administrator Apprenticeship Level 3 Standard . You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training. Training Outcome:This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles.Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday- Friday
Shifts to be confirmedSkills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...
Network Maintenance and Support
Troubleshoot and resolve IT issues and service requests via the central ticketing system, escalating where necessary
Install and configure hardware and software on workstations
Maintain a knowledge base and ensure smooth running of networks, applications, and user access
Manage user accounts- adding new users, removing leavers, and maintaining online services such as Microsoft 365 and MIS
Prepare, set up, and store devices such as iPads and laptops when required
Hardware Maintenance
Set up and test new equipment and assist staff and students with IT hardware and software issues
Carry out basic maintenance such as replacing printer consumables, fixing paper jams, and cleaning projector filters
Perform minor hardware repairs and keep an inventory of equipment
Network Security
Help maintain the trust’s networking infrastructure, including Wi-Fi, switches, and servers
Identify areas to improve IT security and promote safe usage practices
Support compliance with GDPR, Data Protection, and copyright regulations
Project Support
Provide on-site technical support for IT projects and complete assigned project tasks on time
Work collaboratively with the IT team and update the IT Manager on progress and challenges
Audio-Visual Support
Set up and operate AV equipment for lessons, assemblies, and school events
Record, edit, and produce videos for internal and external use
Liaise with suppliers for AV equipment hire or purchases and ensure proper storage and care of resources
General Responsibilities
Advise staff and students on cyber safety and correct network use
Maintain confidentiality, uphold safeguarding practices, and follow trust policies
Attend occasional evening events to provide technical support
Participate in training, performance reviews, and assist with IT provision across the Enrich Learning Trust
Support in responding to cyber incidents when required
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8:00am to 4:00pm, with a 30 minute breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Unlock and lock building, set/unset alarms
Set up and take down furniture, tables, and chairs for events
Assist with basic cleaning of rooms and equipment before and after use
Serve customers at the Coffee Bar or main bar, taking cash and card payments
Greet hirers and visitors, providing excellent customer service
Help with event preparation (e.g. setting up media equipment, arranging catering areas)
Carry out routine health and safety, and fire safety, checks and complete relevant records/compliance logs
Ensure hirers use equipment safely
Record incidents or accident on the reporting system
Support with bookings – answering queries in person, by phone, or email
Assist with stock checks and restocking items (e.g. bar supplies and cleaning products)
Shadow the Civic Centre Manager to learn about compliance, licensing, and policies
Process invoices, check payments have been received, and help chase outstanding payments
Use booking systems and IT tools for admin tasks
Take part in team meetings, training sessions, and workshops
Training:Qualification
Level 2 Customer Service Practitioner Apprenticeship Standard
Training at Warminster Civic Centre; work shadowing, webinars, industry visits, online learning, 1-1 tuition, training courses
Training style will be work based
Training Outcome:On completion of your apprenticeship, you will have a solid grounding in all aspects of customer care within a busy, multi-use hire facility. You’ll have experience working with a wide range of clients and organisations, from corporate businesses such as the National Trust, Loungers, and Wiltshire Council, to national and local voluntary groups including Age UK, Warminster & District Stroke Group, and the Riding for the Disabled Association.
You’ll gain hands-on experience supporting events such as wakes, children’s parties, exercise groups, charity functions, and community events such as markets, fairs and fundraisers.
You will develop knowledge of the full booking process, from handling initial enquiries to ensuring events run smoothly on the day, liaising with organisers, preparing rooms and equipment, and resolving queries with professionalism.
This experience will give you the skills and confidence to progress into a permanent role within the organisation or to apply for other positions in customer service, facilities management, or venue operations.Employer Description:Warminster Civic Centre is an accessible, comfortable and versatile venue available for hire in Warminster, Wiltshire. It lends itself excellently to various events including training sessions, meetings, conferences, craft fayres, indoor markets, fitness classes and group events.Working Hours :Working 5 days out of 7.
Hours: 35, includes shifts and evening, Bank Holiday and weekend working.
Breaks: 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Physical fitness....Read more...
We’re working with a client in the law and finance sector who creates short online learning courses for professionals. They’re now looking for a creative digital learning designer apprentice to help refresh and improve their courses and bring new content to life!
The Opportunity:
As a digital learning designer apprentice you’ll play a key role in upgrading and rebranding existing e-learning content, making it more engaging and visually exciting.
As new content comes in, you’ll also have the chance to help create whole new courses from scratch, a great way to showcase your creativity.
What You’ll Do:
Become proficient in specialist software, including Articulate 360, Synthesia, and Play.ht
Gain experience with the client’s Learning Management System (LMS) and provide support to users
Work with a team to design and build interactive course content
Follow style guidelines to ensure consistent branding, fonts, and templates
Apply accessibility standards so content is inclusive for all learners
Contribute to scripting and creating original course content
Get involved in marketing video production projects
Share ideas, problem-solve, and take ownership of tasks and projects
Demonstrate strong communication skills, both in person and in writing
What You’ll Get:
Salary: Year 1 £18,000 Year 2 £21,000 - the opportunity to earn while you learn
Launch your career in a Level 5 Digital Learning Designer Apprenticeship - a nationally recognised apprenticeship qualification
30 days’ holiday + bank holidays + Christmas shutdown
Full training in specialist software and e-learning tools
Opportunities to get involved in designing brand-new courses as content develops
Support from an experienced team who’ll help you grow
Training:
Digital Learning Designer Level 5 (Higher national diploma) Apprenticeship Standard
Training Outcome:
This apprenticeship could lead to exciting career paths such as: E-learning Designer/Developer Instructional Designer Learning & Development Manager
Employer Description:We’re working with a client in the law and finance sector who creates short online learning courses for professionals. They’re now looking for a creative digital learning designer apprentice to help refresh and improve their courses and bring new content to life!Working Hours :Monday - Friday, 9.00am - 5.00pm
During your training period: 5 days per week in the office
Once agreed: 4 days in the office, with 1 day per week working from home for apprenticeship trainingSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Logical,Initiative,Non judgemental,Number skills....Read more...
Customer Support & Enquiries:
Act as a first point of contact for customers via phone, email, and live chat
Handle general enquiries, providing accurate and timely responses
Escalate complex issues to senior team members where necessary
Maintain a professional and helpful approach at all times
Order Processing & Administration:
Support the processing of sales orders and customer requests
Assist with updating customer records in the CRM system
Ensure accurate data entry for customer and order information
Help track and monitor order progress, liaising with operations when required
Sales & Service Support:
Work with the sales team to prepare quotes, order confirmations, and customer communications
Assist in identifying opportunities to improve the customer journey
Support promotional campaigns and follow-up activities under guidance
Learning & Development:
Undertake formal apprenticeship training in customer service
Apply learning to day-to-day tasks and share progress with line manager
Participate in coaching, mentoring, and shadowing of experienced team members
Teamwork & Collaboration:
Work closely with customer service colleagues, sales representatives, and other departments
Attend team meetings and contribute to discussions on service improvements
Support internal projects and initiatives that enhance customer satisfaction
Success Measures (KPIs)
Completion of apprenticeship modules and milestones
Positive feedback from customers and colleagues
Accuracy and timeliness of order processing
Contribution to improving customer satisfaction scores
Demonstrated growth in confidence, skills, and responsibility
Training Outcome:
Permanent position
Training at higher levels
Employer Description:John Winter & Co Ltd is a trusted supplier of specialist materials and solutions across multiple industries, including the dental sector. With a strong reputation for innovation, quality, and customer service, we provide customers with products that enhance efficiency, reliability, and value. Our team is committed to building long-term relationships with customers and ensuring excellent service standards.Working Hours :Monday- Friday 8.30am- 5pm
30 minute lunch breakSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative....Read more...
To undertake the specified apprenticeship to achieve a nationally recognised qualification
To be the main point of contact for the named team/service area you are working within.
To deal efficiently and sensitively with correspondence/email/telephone/other social media-based enquiries using the principles of customer care and cascade any concerns or information to the duty senior practitioner or duty manager, and record details of the exchanges on the appropriate system.
Liaising with other professionals, departments, hospitals, GP surgeries and other local authority social work departments where required.
To be part of an overflow call queue for the social work and speciality services teams, taking messages from and escalating urgent matters or taking other appropriate action.
To undertake word processing, presentation and spreadsheet work using computer packages to produce correspondence, reports, presentations, and statistical information.
To undertake filling, photocopying, and scanning and be conversant with all office equipment.
To create service user files to support the day-to-day service process and maintain these to the required standard. To be responsible for destruction dates and undertake file culling as required.
To attend and participate in team and service wide meetings, regarding working practice and new initiatives.
To create and maintain electronic and paper record systems.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Job Description:
Do you have a passion for exceptional service? If so, we’d love to hear from you!
We are recruiting for a Front of House & Client Experience Manager to join our client in Edinburgh on a permanent basis. The role involves leading and developing a high-performing team responsible for reception, client services, and visitor operations within a fast-paced professional environment.
Skills/Experience:
Proven experience managing reception, front-of-house, or client-facing teams in corporate, professional services, or high-end hospitality settings.
Strong leadership and people management skills with the ability to inspire, motivate, and develop your team.
Excellent communication skills and a natural ambassador for client service excellence.
Comfortable using digital systems to manage schedules, bookings, and visitor interactions. Experience with tools such as room booking or expense systems is desirable.
Core Responsibilities:
Lead, mentor, and develop a team, setting objectives, monitoring performance, and identifying opportunities for growth.
Oversee daily operations of reception and visitor services, ensuring high standards and efficient workflows.
Coordinate and approve hospitality requests, events, and catering in line with operational standards.
Act as the voice of clients and visitors, using feedback and insights to continuously improve the visitor experience.
Streamline team processes through system enhancements and improved service delivery.
Collaborate with other internal teams (Facilities, Security, Office Services) to maintain smooth operations.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16264
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...