Ensure Job Cards are opened for Scheduled work and open job cards for non-scheduled work
Advise Workshop of vehicle arrival and record date/time as well as recording date and time of vehicle departure
Ensure that all job cards are submitted back with all relevant data recorded, a foreman signature recorded for validation and then process them for payment to the customer via the RAMS I.T system
Ensure all inspection records & legal certification is sent to the appropriate customer within 24 hours of being received / completed
Ensure the accurate input of vehicle fleet defects and that they are appropriately signed off by the repairing agent/technician as well as communicated to the customer
Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
Provide support to the workshop service controller by producing estimates, obtaining work authorisations which will improve efficiency
Process and build all information on completed job card
Obtain order numbers from customers
Collate meaningful reports from all department activity to reduce WIP numbers
Ensure purchase orders are raised for relevant & associated fleet work
Ensure parts requisitions are analysed and audited for accuracy
Take workshop calls and field as required
Record vehicle breakdowns and pass to appropriate staff member for action
Load parts on to jobs using supplier delivery notes
Any other duties as required
Stock checks on a regular basis
Working closely with the Service Controller to ensure all jobs are closed in a timely manner
If requested, to support other local workshops
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
NRG Riverside are on a big growth trajectory and we are also private equity backed which allows us to invest more into our people
Our business is growing and we anticipate a multitude of potential opportunities in the furture across all of our depots in the UK
The Administrator role will remain pivotal to the depot and the position will advance to include more responsibility and additional training and development
Employer Description:We are specialist fleet business, who have many depots around the country, our depots carry out the maintenance of HGVs for companies we hold the contract with. We have over 80 technicians and 20 administrators and as a business that is expanding, we truly believe in growing our own talent. the Business Admin apprenticeship takes 18 months to complete, and we have recently started to create a 3-year plan to not only grown our own talent , but how we can then develop further during their career. Our apprentices are given a full-time contract from day one rather than a fixed contract for the length of their apprenticeship. Our tenure demonstrates that people join our business and continue their career with us, and we have some great stories where development has happened. We have trained mentors in our locations to support the apprentices throughout their journey and all apprentices come together to do their education, creating a community of best practice and a culture of learning together.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Correct laboratory technique (dilutions, pipetting,etc.).
Correct sampling and analysis of ‘Goods-In’ reagents according to specific test methodologies.
To complete in-process checks (IPCs) during additive preparations and production runs, communicating effectively with relevant associates.
To ensure all laboratory documentation is kept up-to-date and maintained as per GLP, and ensure all data collated and entered accurately.
To calibrate all laboratory instrumentation, as required by ISO 9002, and complete the relevant documentation (pH meters, refractometer, thermometers, balances, calibrated syringes).
Efficient operation and maintenance of all analytical instrumentation, including troubleshooting issues. (HPLC, AA, UVVIS, FTIR, TOC, ICPMS, ACL300).
To maintain high standards for laboratory cleanliness and safety, as per GLP and GMP in the Chemistry and Additive Laboratories.
How to handle and store chemicals correctly in a safe manner. Ensure adequate stock levels of chemical inventory and how to maintain chemical solutions.
To utilise the laboratory operating systems for data entry, create spreadsheets, and produce detailed project reports when required.
To plan and prepare several different additives as required by production.
Aseptic technique following aseptic handling procedures to maintain the integrity of sterile additives and components.
Training:4 days a week with Employer and 1 day at City College Plymouth.Training Outcome:On successful completion of the apprenticeship programme it is anticipated that the candidate will be offered a full time permanentm laboratory technician role.Employer Description:BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company develops innovative
technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD has more than 70,000 employees and a presence in virtually every country
around the world to address some of the most challenging global health issues. BD helps customers enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care.
BD Plymouth The Plymouth plant is one of the premier evacuated tube and needle production facilities, making BD Vacutainer® blood collection products for markets across Europe and around the world. BD Plymouth site commenced operation in 1981 with 100 associates manufacturing BD Vacutainer® tubes in a new 250,000 sqft building. In 1988, a second building was added, bringing the manufacturing footprint up to 490,000 sqft. Over the last 40+ years, the operation has grown to over 850 associates.
BD Plymouth invites you to become an integral part of a company that makes a difference in human health, saving and improving the lives of people in all corners of the globe. Contribute to a company that gives significant time, talent and resources to philanthropic and charitable efforts around the world.
BD’s state-of-the-art facilities around the globe provide an environment that enables its highly talented and passionate workforce to be the best at their professions. BD Plymouth is always seeking great people to join the company on its journey to
greatness.
BD Plymouth is dedicated to attracting and retaining extraordinary contributors. The company offers various initiatives and programmes that enable its associates to grow and develop their careers, receive recognition and rewards for their efforts, and achieve a healthy work-life.Working Hours :First two years working Monday to Friday, 8:30am - 4:30pm. Total hours per week: 37.5.
Year 3 onwards: Continuous days of 7.00am until 7.00pm. 3 days on 3 days off – basic salary plus 20% shift premium.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
**During the first year of the apprenticeship, you will be studying at college and will be paid for this. After the first year, you will transition to working full-time and attend college one day a week.**
Duties will include:
To assist the Faculty Laboratories and Technical Support team for all activities relating to electronic engineering.
To ensure services are aligned with the University’s strategies and the changing demands of the users and technological and service developments.
To assist support technicians with producing teaching, demonstration, and research equipment. Operate complex technical equipment. Ensure equipment is maintained, serviced and repaired. Diagnose and rectify faults.
Ensure current and future consumable needs are maintained to meet demand.
To follow and maintain processes for the planning, production, integration and deployment of teaching and research materials for modern electronics education.
To work within service level agreements and KPls as promoted by the Faculty Technical Support Management structure.
To ensure service users' queries are dealt with in an appropriate, effective, and timely fashion and that all support requests are correctly and accurately recorded.
To prepare practical electronic kits and supply.
To develop new electronic kits in-house.
To manufacture specific electronic teaching equipment.
To troubleshoot the faulty electronic equipment in the lab.
Housekeeping of electronic component stores.
To maintain and prepare the Power lab.
To design PCB’s using CAD.
Manufacturing of PCB using mechanical CNC routing.
Ad hoc support requirements including general housekeeping, storage of equipment and lab management.
To establish and maintain professional working relationships with colleagues within the University at all levels and with external organisations and individuals.
To use judgment and initiative to resolve common and infrequent problems that may arise.
To identify the priorities that the service must support, particularly with regard to the student experience.
Act as a member of the University security incident response group on behalf of the Faculty of Engineering and Science.
Training:The successful candidate will obtain a Level 3 Maintenance and Operations Engineering Technician Electrical Pathway Apprenticeship standard qualification. Training Outcome:
Possible full-time employment for the right candidate
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Key interest in Engineering,Reliable,Willing to learn....Read more...
The successful applicant will be expected to learn about the following:
Contribute to the maintenance of a safe and efficient workshop
Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage
Carry out fundamental tasks associated with removal and replacement procedures on a vehicle
Obtain diagnostic and repair information
Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability
Use a range of diagnostic equipment
Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults
Report faults using company procedures and recommend suitable further actions
Follow recognised repair procedures to complete a wide range of repairs, including those which involve complex procedures, or in-depth knowledge
Test the function of repaired and fitted components
Adhere to business processes and complete documentation following workplace procedures
Use ICT to create emails, word-process documents and carry out web-based searches
Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer
As part of the recruitment process, candidates will be required to attend an Assessment Day at the Greater Manchester Skillcentre in Trafford Park if successful at 1st stage of the interview.
Holiday entitlement with this role is set at 28 days, including bank holidays. It may be required for you to work some bank holidays, but these days will be given back.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:Autocare Technician Level 2.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:We’re the UK’s leading retailer of automotive and cycling products, and one of the UK’s leading operators in car servicing and repairs. We’re all about the journey, whether that’s helping our customers to get the most out of theirs, or putting people like you in the driving seat when it comes to work and career. And because people like you are at the heart of our success, we’ve created a culture of engagement where the customer is at the heart of everything we do, where people work together to be better every day, where energy and enthusiasm drives career development, and where you’ll be inspired to embrace challenge as opportunity. If you share our ambitions for growth and want to take control of the pace of your own development, you’ll find that Halfords is a place where you can go further, faster. We’re already recognised as a great place to work and we’re doing everything we can to be even better for people who share our confidence, inclusive approach, integrity and ambition. More than 10,000 people work in our shops, Autocentres and Mobile Expert hubs at over 750 locations and 90% of the UK is never more than 20 minutes away from a Halfords shop or Autocentre.Working Hours :Monday to Friday, 8am - 5pm. Occasional Saturdays.Skills: Communication skills,Attention to detail,Team working,Initiative,Interest in automotive trade,Enthusiastic,Good work ethic,Punctual,Reliable,Honest,A disciplined attitude....Read more...
The successful applicant will be expected to learn about the following:
Contribute to the maintenance of a safe and efficient workshop
Demonstrate due regard for own safety and that of others in the workshop and minimise the risk of injury and vehicle damage
Carry out fundamental tasks associated with removal and replacement procedures on a vehicle
Obtain diagnostic and repair information
Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability
Use a range of diagnostic equipment
Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults
Report faults using company procedures and recommend suitable further actions
Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in-depth knowledge
Test the function of repaired and fitted components
Adhere to business processes and complete documentation following workplace procedures
Use ICT to create emails, word-process documents and carry out web-based searches
Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer
As part of the recruitment process, candidates will be required to attend an Assessment Day at the Greater Manchester Skillcentre in Trafford Park if successful at 1st stage of the interview.
Holiday entitlement with this role is set at 28 days, including bank holidays. It may be required for you to work some bank holidays, but these days will be given back.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:Autocare Technician Level 2.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:We’re the UK’s leading retailer of automotive and cycling products, and one of the UK’s leading operators in car servicing and repairs. We’re all about the journey, whether that’s helping our customers to get the most out of theirs, or putting people like you in the driving seat when it comes to work and career. And because people like you are at the heart of our success, we’ve created a culture of engagement where the customer is at the heart of everything we do, where people work together to be better every day, where energy and enthusiasm drives career development, and where you’ll be inspired to embrace challenge as opportunity. If you share our ambitions for growth and want to take control of the pace of your own development, you’ll find that Halfords is a place where you can go further, faster. We’re already recognised as a great place to work and we’re doing everything we can to be even better for people who share our confidence, inclusive approach, integrity and ambition. More than 10,000 people work in our shops, Autocentres and Mobile Expert hubs at over 750 locations and 90% of the UK is never more than 20 minutes away from a Halfords shop or Autocentre.Working Hours :Monday to Friday, 8am - 5pm. Occasional Saturdays.Skills: Communication skills,Attention to detail,Team working,Initiative,Interest in automotive trade,Enthusiastic,Good work ethic,Punctual,Reliable,Honest,A disciplined attitude....Read more...
Sourcing, profiling & qualifying candidates:
Answer phone, handle call or signpost as appropriate (3 Ring Rule)
Pre-screen speculative candidate calls from Tech candidates, or for other divisions if division specialist unavailable
Update Tech division with changes to candidate activity on ‘portals’
Conduct effective ‘Ad Call’/’Speculative’ response call with Tech candidates, or for other divisions if division specialist unavailable
Conduct face-to-face and video Registration Interviews with candidates to profile and qualify
Hold self accountable to establish ‘6 Essential Qualifying Questions’ for all candidate’s sourced
Utilise external job boards and LinkedIn to ‘Search’ for desired skillsets within Tech division
Conduct regular ‘Base Updates’ to maintain and develop talent pool – requalify candidates to broaden matching potential
Write and compile weekly advertisements, monitor effectiveness with Manager
Handle candidate interview feedback in absence of Recruitment Consultant
Lead generation:
Utilise Registration Interviews and Ad/Speculative response to monitor competitor activity and gather leads in line with target
Ascertain leads cross-divisionally – eg candidates who have temped through competitors
Gather market insight from candidates (organisations opening offices/expanding, organisations moving to the area, redundancies)
Pass all unactioned leads to Business Development if outstanding/require action
Keep LinkedIn profile up to date and in line with company brand to represent the business/attract candidates and prospects
Recruitment administration:
Allocate candidate registration numbers in line with Employment Agency regs
Part-complete registration cards for Tech Division video interviews
Type Tech candidate CVs using registration card
Format candidate’s own CVs to company standard (including Tech branding)
Send Terms of Business with read receipts
Type Negotiated Fee letters
File / Retrieve registration cards from basement records
Assist with any other ad hoc duties requested by Management Team (to include relief cover during periods of annual leave)
Database maintenance:
Type / Update Red Book request sheets when a company is added to JobAdder
Add Tech candidates to JobAdder
Add Tech companies to JobAdder
Add Tech client contacts to JobAdder
Add Tech jobs to JobAdder when requested by Recruitment Consultant
Update / amend JobAdder as per Tech consultant’s requests
Upload Tech candidate documents to JobAdder
Record Terms of Business information on JobAdder and track receipt
Annual clearing of manual records (basement, bases, etc)
Compliance:
Save candidate Right to Work documents on shared drive
Send GDPR links to Tech candidates
Check system for completed GDPR consent for every active candidate
Send/chase candidate references if covering Temp division
Support Tech Division and Management Team with compliance audits (internal and external)
Ensure candidate compliance documents are filed correctly
Training:Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:
Identify the right data sources for your business to inform decision-making
Collect, compile and cleanse data accurately and securely
Identify, analyse and interpret data, trends, and patterns
Produce dashboards and reports to aid visualisation and comparison
Training Outcome:Opportunity to stay with the company as a full time employee upon successful completion of apprenticeship programme.Employer Description:Express Recruitment was established in October 1987 by our Managing Director, Lesley Beauchamp. We have witnessed enormous growth over the past 40 years, now being the preferred recruitment partner for many companies across Nottingham, Derby, Leicester, and the wider Midlands region, including the region’s most reputable organisations. Our services span core divisions, providing both permanent and temporary recruitment solutions through our expert teams of specialist consultants.Working Hours :Monday to Friday, Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Initiative,Non judgemental,Patience....Read more...
To work on the IT Helpdesk and provide effective 1st line support to staff by investigating and assessing IT issues while assisting in the delivery of an effective and efficient IT support service
The role will include providing general and routine IT support and administration of infrastructure equipment including diagnosis and escalation, undertaking routine maintenance of some resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff
Particular focus will to be given to the businesses ERP system, understanding and logging issues and bugs
Key Responsibilities:
As an IT Apprentice your main roles and responsibilities will include:
Maintaining high standards of support and helpdesk administration
Assist in the development and delivery of IT projects
Provide support for IT users and IT infrastructure
Effectively communicate updates and helpdesk ticket status
PC Building and deliver to users according to build scripts
Perform regular checks to ensure IT systems are operating as expected, escalating an identified issue
Liaise and assign support helpdesk tasks to the IT team
Listening to users in an empathetic and pragmatic manner
Log, delegate and monitor calls in Kartell IT Helpdesk system.
Monitor and log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems
Monitor all of the IT estate backup procedures
Perform Daily procedural checks
Create and administer Active Directory users and organise mailboxes
Create ERP users and profiles
To support office moves and general IT issues
Administer consumables and equipment
Administer Asset management
Mobile Device management support and administration
To be conversant and comply with Kartell UK Ltd.’s Company and Department Policies and Procedures
To maintain confidentiality of all information
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Founded in 2008, Kartell is the largest supplier of radiators, designer towel warmers and bathroom equipment to the independent merchant and showroom sector in the UK. Utilising the strengths of the group Kartell represents a strategic alliance between manufacturing and sales. Combined with important global commercial partnerships which offer additional value to the brand, customers and stakeholders by an innovative approach to production, using the latest technologies, and service with fresh and creative thinking. The route to market using the K-RAD and K-VIT brands is via independent plumbing merchants and showrooms with a focus and commitment to service and continuous improvement. Headquartered in Bedford with a further distribution facility in Wigan, Kartell are focused on next day service using our own fleet of vehicles from modern dedicated warehouses in excess of 400,000 square ft.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Basic IT qualification,Good ability to analyse,Understanding of Windows,Understanding Networks and IT,Written communication skills,Ability to follow policies,Can-do attitude,Keep information up to date,Flexible work attitude....Read more...
Your duties and responsibilities in this role will consist of:
Assist in providing first-line support to users, resolving basic IT issues and escalating more complex problems to senior team members.
Log and manage support tickets using the helpdesk system, ensuring timely resolution of issues.
Help with the installation, maintenance, and support of IT hardware and software using remote tools and deskside support.
Assist in maintaining and updating IT documentation, including user guides and troubleshooting procedures.
Establish good working relationships with users and provide exceptional customer service.
Company Values:
Trust
Trust is the bedrock of every successful business relationship. That’s why we always act openly, ethically and in good faith, single-mindedly pursuing our clients’ best interests in order to earn their trust and confidence at every turn.
Excellence
We aim to lead the way in everything we do, and we hold ourselves to the highest possible standards in all areas. This is how we repeatedly deliver the exceptional performance and unparalleled service that satisfies each client.
Partnership
By working proactively with our clients, partners, the Lloyd’s market, and by keeping closely aligned with their changing needs, we will together ensure we deliver against their ambitions and look after what matters to them the most.
Progress
We will challenge ourselves daily to find new and better ways to add value. We will never stop exploring for big ideas and original approaches that will unlock responsible opportunities for our clients and for our business.
In addition to the duties listed, the jobholder is required to perform other reasonable duties (within the jobholders’ capabilities) assigned by line management.Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to:
· Helpdesk Operations and Functions
· Maintaining Digital Systems and Services
· Fundamentals of Digital Systems
· Administration of Digital Systems and Services
· Change Management
· Teamwork and Communications
· Introduction to System Security
· User and Stakeholder Training
· Working in Digital Support
· Data Operations and Security
· Pathways and Career ProgressionTraining Outcome:There is the potential for this role to become permanent after successfully completing the apprenticeship.Employer Description:Hampden is a leading provider of specialist insurance, investment and financial support services. It has grown to become the largest provider of Members' Agency services in the Lloyd's insurance market.
Hampden is a family-owned group, focusing on the London market and international insurance and financial services sector. We manage in excess of £2.3 billion of client assets per year into the London market, making us the pre-eminent investor in the market.
Its key areas of operation are in Lloyd's Members' Agency services, underwriting, insurance company administration, bespoke Run-Off insurance management, audit, tax and consultancy services.Working Hours :Monday to Friday - 8:30AM – 4:30PM – to start then will be 9:00AM – 5:00PM later.Skills: Communication skills,Team working,Microsoft Office,Written communication skills,Strong customer service skills,Logical approach,Eagerness to learn....Read more...
You will be responsible for:
Providing high-quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault-finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Daily checking and backing up of servers
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Updating pages on school-controlled websites where required
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT-related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment, e.g. projectors and screens for presentations
Training Outcome:On successful completion, the apprentice will be qualified as a Level 3 IT Support Technician, which will provide a clear progression path, enabling individuals to develop their skills and advance in their careers. The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications.Employer Description:The Elms Academy is a diverse and vibrant community situated on Clapham Common. In 2024 our A level results were ranked amongst the top in United Learning Academies with 36% A*-A and 71% A*-B grades. In terms of GCSE results, a tremendous 76% of students achieved a grade 4 or above in both English and maths, with 59% achieving grade 5 or above in the two subjects. Our progress 8 score was +0.91 which put us at the top of the Lambeth borough.
These results are due to the unique culture and community that has developed at The Elms Academy. The highest expectations of students and real academic rigour are combined with a strong focus on developing the whole child. There is a culture in which every single child matters, and must be supported to achieve their full potential. Unlike local selective schools, our pupils are from a variety of backgrounds and are mixed gender, meaning that Grammar Stream pupils will learn how to socialise and communicate effectively with others. 41% of our students are pupil premium (nearly twice the national average) and so we are working to help some of the UK's most disadvantaged students achieve the best GCSE results possible and thus change lives. All staff at the academy are driven by a strong mission to provide educational excellence to students with the least privilege.
Our results show that The Elms Academy is a place where students from all backgrounds thrive academically and socially in an atmosphere of mutual respect, tolerance and diversity. Our academic approach is for every student in every lesson to enjoy their learning. We strive to ensure that our teaching standards are exceptionally high, and that children feel safe and supported in school. Lessons follow a knowledge-rich and academically rigorous curriculum, and we place a significant emphasis on teachers inspiring their students to love their subject through strong personal subject knowledge and a passion for their subject.
The Elms Academy is a close-knit and diverse community that learns together, has fun together and continues on our journey towards all-around excellence for each individual student year after year.
The Academy has cultivated a friendly and welcoming environment for all its staff, with a strong collaborative culture that has community at its heart. Our staff feel empowered, supported and are provided with the highest-quality professional development and effective performance management. We pride ourselves on ensuring that every member of staff is supported to be the best they can in the classroom and to achieve their career aspirations. That helps us to build our own talent pipeline. We have made staff wellbeing a priority by promoting good physical and mental health and listening to the feedback from all staff.Working Hours :Monday-Friday between 8.10am-4.10pm. Term time only.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Literacy Skills,Self-motivated,Flexible approach,Willingness to travel....Read more...
