An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
? Delivering 1st and some 2nd line IT support to users across the UK
? Logging, tracking, and resolving incidents through IT service management tools
? Administering Active Directory and Azure EntraID (formerly Azure AD)
? Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
? Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
? Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
? Assisting with VoIP systems, particularly Zoom Workplace
? Providing guidance and troubleshooting on bespoke applications and internal CRM tools
? Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
? Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Previous experience in a 1st / 2nd line support role
? Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
? Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
? Experience using ITSM ticketing tools in an enterprise or high-volume environment
? Working within ITIL principles and contributing to continual service improvement
? Knowl....Read more...
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Communications and Network Security Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption. • Ensure the security and integrity of the organisation’s network infrastructure.• Collaborate with various departments to develop and enforce network security policies and procedures.• Conduct security assessments and vulnerability assessments to identify and mitigate potential risks. • Development of OT security solutions • Stay up to date with the latest industry trends and emerging technologies in network security.• Provide support and guidance to IT teams on security best practices and compliance requirements.• Participate in incident response activities and perform forensic analyses when necessary.• Prepare and maintain documentation related to network security architecture and operations.Critical Skills for Success• Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Strong understanding of network protocols, routing, and switching.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.• Experience with security information and event management (SIEM) tools is a plus.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Communications and Network Security Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption.
Ensure the security and integrity of the organisation’s network infrastructure.
Collaborate with various departments to develop and enforce network security policies and procedures.
Conduct security assessments and vulnerability assessments to identify and mitigate potential risks.
Development of OT security solutions
Stay up to date with the latest industry trends and emerging technologies in network security.
Provide support and guidance to IT teams on security best practices and compliance requirements.
Participate in incident response activities and perform forensic analyses when necessary.
Prepare and maintain documentation related to network security architecture and operations.
Critical Skills for Success
Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Strong understanding of network protocols, routing, and switching.
Ability to work in a dynamic and fast-paced environment.
Excellent communication and collaboration skills.
Experience with security information and event management (SIEM) tools is a plus.
Interested?! Send your up-to-date CV to Emma Siwiki at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
IT Security Architecture Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design and implement security solutions to protect network infrastructure and data.• Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies.• Monitor network traffic and system logs to detect and respond to security incidents.• Collaborate with IT and other departments to ensure comprehensive security awareness and compliance.• Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Maintain knowledge of relevant laws, regulations, and industry standards related to network security.• Participate in incident response.Critical Skills for Success• Experience in IT security architecture or a similar role.• Strong analytical and problem-solving skills.• Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Own and manage a variety of regular reports for internal and external use, using Excel, PowerPoint, and PowerBI
Develop new reporting tools and enhance existing dashboards to surface actionable insights
Apply visualisation best practices to highlight network performance and profitability
Collaborate with Network & Alliances colleagues to understand reporting needs and priorities
Work hand-in-hand with the Data & AI team to access the right data in the right format
Communicate trends and insights clearly to non-technical stakeholders across the business
Help ensure consistent use of data across teams by aligning on definitions and methodologies
Contribute to a culture of continuous improvement within the reporting process
Training:Data Technician Level 3 Apprenticeship Standard:
The course runs for 24 months at our Crawley, West Sussex, VHQ
After that, it’ll be time to put all your training into practice. The sky really is the limit
Training Outcome:
By the end of the programme, you won’t just have completed an apprenticeship - you’ll have built a strong foundation in network performance analysis, data storytelling, and business insight that directly supports Virgin Atlantic’s commercial decisions
With hands-on experience in tools like Power BI, Excel, and PowerPoint, and a deep understanding of how we assess and grow our global network, you’ll be well-placed for a number of exciting next steps. These might include roles such as:
Junior Analyst within Network & Alliances, Revenue Management or Commercial Strategy
Reporting Analyst in the central Data & AI team
Insight or Business Analyst roles across teams like Sales, Holidays, or Cargo
We’ll support you in exploring permanent opportunities within the business as your apprenticeship draws to a close—and help you take that next step confidently with real-world skills, commercial understanding, and internal relationships already in place.Employer Description:Virgin Atlantic took off in 1984 when Richard Branson set out to shake up the aviation industry—and we’ve been doing things differently ever since. What began with a single 747, one route, and a small but mighty team has grown into an international airline with a global network and thousands of passionate people behind it. But our story has never just been about planes—it’s about people. From the very beginning, we’ve believed that travel should feel exciting, personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at Virgin Atlantic, we don’t just fly people from A to B—we help them take off in every sense. We’re not just your average airline. When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying.Working Hours :Monday - Friday, 9.00am - 5.30pm but a degree of flexibility will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
IT Security Architecture Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Design and implement security solutions to protect network infrastructure and data.
Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies.
Monitor network traffic and system logs to detect and respond to security incidents.
Collaborate with IT and other departments to ensure comprehensive security awareness and compliance.
Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Maintain knowledge of relevant laws, regulations, and industry standards related to network security.
Participate in incident response.
Critical Skills for Success
Experience in IT security architecture or a similar role.
Strong analytical and problem-solving skills.
Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Ability to work in a dynamic and fast-paced environment.
Excellent communication and collaboration skills.
Interested?! Send your up-to-date CV to Lewis Rushton at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
....Read more...
The Opportunity Hub is delighted to partner with a leading firm specialising in the trading, valuation, and advisory of illiquid and distressed financial assets, on their lookout for Distressed Debt Analyst to join their high-performing team. With a focus on markets that include distressed debt, non-performing loans (NPLs), the firm leverages deep market insights, innovative analytics, and a global network to provide tailored solutions to institutional investors, financial institutions, and other market participants. Distressed Debt Analyst (based in London, between £100k and £150k depending on experience) Job Overview: The Distressed Debt Analyst will play a crucial role in supporting the firm's distressed debt trading and advisory activities. This individual will be responsible for conducting in-depth analysis and valuation of distressed debt instruments, including corporate bonds, bank loans, NPLs, and other illiquid securities. Here's what you'll be doing:Conduct comprehensive research on distressed debt markets, including trends, pricing, and regulatory developmentsMonitor and assess credit events, bankruptcy proceedings, and other key developments affecting distressed securitiesBuild and maintain financial models to value distressed debt and illiquid securitiesAssist in the structuring and negotiation of transactions, including the analysis of covenant packages and recovery scenariosHere are the skills you need:Bachelor’s degree in Finance, Economics, Business, or a related field3-5 years of experience in distressed debt, high-yield credit analysis, or related fieldsProven experience in financial modelling, valuation, and market research within distressed or illiquid marketsStrong analytical and quantitative skills with proficiency in Excel and financial modelling softwareExcellent written and verbal communication skills, with the ability to present complex information clearly and conciselyCollaborative team player with the ability to work independently and contribute to group initiativesHere are the benefits of the job:Competitive salary between £100k and £150k depending on experienceA dynamic and innovative work environment with opportunities for career growth in a specialised industryWork Permission: You must have the right to work in the UK. Visa sponsorship is not available at this time.....Read more...
Data Centre Operations Analyst - (24/7 Rotation) – Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across our state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across our data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Experience in a similar role (Datacentre technician, network engineer)
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Assist staff and students with IT hardware and software issues, troubleshooting problems as they arise
Respond to helpdesk requests and incidents in a timely and professional manner
Effective collaboration with our Managed Service Provider for the resolution of IT issues
Provide technical support for meetings, conferences, presentations, and other events, including setting up and operating audio-visual equipment such as projectors, screens, microphones, speakers, sound systems, video conferencing equipment
Assist in maintaining documentation related to IT procedures and systems
Maintenance of the IT and AV asset inventory
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Level 4 IT Apprenticeship
With further training, you could work in other technical roles, such as:
Network engineer
Database administrator
Systems analyst
IT security co-ordinator
Employer Description:London Film School is the oldest post-graduate film school in the UK and is known for its innovative and creative approach to teaching.Working Hours :Monday - Friday, 9.00am /9.30am - 5.00pm / 5.30pm with a 1 hour (unpaid) lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Develop your skills in data analysis, coding and data visualisation software
Work with business stakeholders to design and deliver analytical solutions and reports
Work with other data professionals including and business stakeholders to automate and productionise outputs
Communicate with stakeholders in a non-technical manner, providing advice, understanding and insight
Collaborate with individuals across LGIM
Have guidance from your team and manager who will support you and teach you the day-to-day role
Apply the knowledge and skills that you’ve learnt from your training into the role
Have the opportunity to meet and network with new colleagues within your team, but also across the wider organisation
Learn through live interactive workshops lead by Data Scientists and via highly tailored online learning and practice
Training:Join us on an 20-month programme which includes sponsorship to study for an industry recognised Level 4 Data Analyst Qualification, whilst building your business acumen.
You’ll receive on the job training and coaching from your line manager. Alongside this you’ll complete training workshops and assignments, delivered by a leading apprenticeship training provider. Combined, these will fully equip you to be successful in your role, with the knowledge and skills required to apply to real world business challenges.Training Outcome:Post completion of the apprentice there is a possibility of continued, permanent employment with Legal & General with further opportunties to develop your skillset and career within data.Employer Description:Established in 1836, we are a leading financial services group and major global investor, safeguarding people's financial futures around the world.Working Hours :Monday- Friday
9.00am- 5.00pm
Not shiftsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Develop your skills in data analysis, coding and data visualisation software
Work with business stakeholders to design and deliver analytical solutions and reports
Work with other data professionals including and business stakeholders to automate and productionise outputs
Communicate with stakeholders in a non-technical manner, providing advice, understanding and insight
Collaborate with individuals across LGIM
Have guidance from your team and manager who will support you and teach you the day-to-day role
Apply the knowledge and skills that you’ve learnt from your training into the role
Have the opportunity to meet and network with new colleagues within your team, but also across the wider organisation
Learn through live interactive workshops lead by Data Scientists and via highly tailored online learning and practice
Training:Join us on an 20-month programme which includes sponsorship to study for an industry recognised Level 4 Data Analyst Qualification, whilst building your business acumen.
You’ll receive on the job training and coaching from your line manager. Alongside this you’ll complete training workshops and assignments, delivered by a leading apprenticeship training provider. Combined, these will fully equip you to be successful in your role, with the knowledge and skills required to apply to real world business challenges.Training Outcome:Post completion of the apprentice there is a possibility of continued, permanent employment with Legal & General with further opportunties to develop your skillset and career within data.Employer Description:Established in 1836, we are a leading financial services group and major global investor, safeguarding people's financial futures around the world.Working Hours :Monday - Friday, 9.00am - 5.00pm. Not shifts.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working....Read more...
Deliver and enhance regular sustainability performance reporting, from carbon emissions performance to waste
Maintain and improve our sustainability data systems, models, and carbon tracking tools, deploying Excel and Power BI
Provide analytical support on carbon emissions forecasting and KPI development
Collaborate with teams across Virgin Atlantic to gather data and evaluate sustainability performance and outlook
Support the delivery of sustainability inputs and data to key commercial initiatives
Analyse aviation industry data such as Sustainable Aviation Fuel (SAF) trends and voluntary carbon markets, and provide insight updates to internal stakeholders
Contribute to the development of strategic plans and environmental compliance reporting
Take ownership of small projects and support wider team initiatives with research, insight, and recommendations
Training:
The course runs for 24 months at our Crawley, West Sussex, VHQ
After that, it’ll be time to put all your training into practice. The sky really is the limit
Training Outcome:By the end of the programme, you’ll have developed a solid foundation in sustainability data, carbon reporting, and performance analysis—alongside hands-on experience with tools like Excel and Power BI. You’ll be well positioned to progress into a junior sustainability analyst or data insight role, either within Virgin Atlantic or the wider sustainability and environmental sector. With your experience in live reporting, cross-functional projects, and aviation sustainability strategy, you’ll be ready to contribute meaningfully to data-driven change and environmental performance.Employer Description:Virgin Atlantic took off in 1984 when Richard Branson set out to shake up the aviation industry—and we’ve been doing things differently ever since. What began with a single 747, one route, and a small but mighty team has grown into an international airline with a global network and thousands of passionate people behind it. But our story has never just been about planes—it’s about people. From the very beginning, we’ve believed that travel should feel exciting, personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at Virgin Atlantic, we don’t just fly people from A to B—we help them take off in every sense. We’re not just your average airline. When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying.Working Hours :Monday - Friday, 9.00am - 5.30pm, but a degree of flexibility will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support the delivery of data-led insights to shape commercial cargo decisions
Help forecast revenue performance across routes, regions and key customers
Create tools, dashboards and reports to make data accessible and actionable
Analyse industry trends, macroeconomic drivers and competitive landscapes
Collaborate with Revenue Management, Sales, Operations, and Contact Centre teams
Contribute to the development of predictive models and KPI frameworks
Work on projects that assess new opportunities or optimise existing practices
Continuously evolve data workflows and propose enhancements to systems
Training:
The course runs for 24 months at our Crawley, West Sussex, VHQ
After that, it’ll be time to put all your training into practice. The sky really is the limit
Training Outcome:You’ll complete the programme with more than just a sense of achievement. Over the course of your time as an Apprentice Analyst in our Cargo Commercial Insight team, you’ll develop the analytical mindset, technical skills, and commercial awareness that form the foundation of a successful career in aviation, logistics, or data-driven decision making.
You’ll build real-world experience working across core business areas—forecasting, revenue optimisation, market analysis, and performance tracking. You’ll gain confidence using tools like Excel, Tableau, and SQL, and you’ll learn how to translate complex datasets into strategic insights that shape commercial outcomes.
By the end of the programme, you’ll have contributed to live commercial projects, supported strategic decision-making at a global scale, and developed a strong grasp of how data informs planning, pricing, and performance in a fast-paced, international business.
Whether your next step is further study, a permanent role within our Cargo team, or a move into wider analytics, commercial, or operations roles across Virgin Atlantic, you’ll leave with the skills, experience, and connections to thrive.
In return for your curiosity and commitment, we’ll support you every step of the way. You’ll learn from experts, collaborate across departments, and grow in a business where data and insight sit at the heart of how we make decisions and deliver for our customers.Employer Description:Virgin Atlantic took off in 1984 when Richard Branson set out to shake up the aviation industry—and we’ve been doing things differently ever since. What began with a single 747, one route, and a small but mighty team has grown into an international airline with a global network and thousands of passionate people behind it. But our story has never just been about planes—it’s about people. From the very beginning, we’ve believed that travel should feel exciting, personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at Virgin Atlantic, we don’t just fly people from A to B—we help them take off in every sense. We’re not just your average airline. When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying.Working Hours :Monday - Friday, 9.00am - 5.30pm, but a degree of flexibility will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Resolve or escalate system support issues in line with policy and procedures
Ensure all business as usual tasks and processes are delivered in accordance with our policy and procedures
Provide end user feedback to help shape the training strategies for all financial system users
Assist with support and training documentation for the applications (Cognos Controller, Power BI, Tableau and more)
Assist with the communication of updates and improvements to all financial users
Assist the team in ensuring the successful transition from design and development to go live is in accordance with policy and procedures
Assist the team in ensuring the successful delivery of projects
Assist with report creation and developments within Power BI
Assist with data collection tasks and help develop ways to automate processes
Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
Network Engineer
Software Engineer
IT Consultant
Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
New staff focussing on a plan to pursue a career associated with the technical department of the business
Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
Existing staff that would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
Microsoft Azure Certification:
As part of the professional practice, learners will be able to access Cloud Academy resources which will prepare them for taking official Microsoft certifications.
An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate. At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:There is an opportunity to continue working for the Companies Data & Analytics Team on successful completion of the apprenticeship with a full-time permanent position, which includes a salary enhancement and more training throughout your career.Employer Description:RPC Containers is a leading global supplier of a broad range of innovative rigid, flexible, and non-woven products used every day within consumer and industrial end markets. They are a Fortune 500 company, have over 70,000 employees and generated approximately $23 billion of sales in fiscal year 2024 with operations that span over 400 locations in 140+ countries.Working Hours :Monday - Friday, 9:00am - 5:15pm.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Team working....Read more...
Respond to user enquiries and provide technical assistance, troubleshooting hardware and software issues, both in person and remotely
Assist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians
Collaborate with the IT team to develop and maintain documentation, including system configurations, user manuals, and troubleshooting guides
Participate in technology-related projects, contributing to the design, implementation, and testing of new systems and solutions. (Projects include: Windows 11 migration and managing upgrade of WIFI networks across 18 Truck centres)
Stay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness
Manage technical administration and authorisation for new starters and leavers in a timely manner for all local and group IT systems
Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
Network Engineer
Software Engineer
IT Consultant
Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
New staff focusing on a plan to pursue a career associated with the technical department of the business
Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
Existing staff who would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme, learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
Microsoft Azure Certification:
As part of the professional practice, learners will be able to access Cloud Academy resources, which will prepare them for taking official Microsoft certifications.
An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at Level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate.
At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Volvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP’s first truck safety assessment and were honoured with the City Safe award.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills....Read more...
Myers has an exciting opportunity for a vibrant, creative, and engaging Online Marketing, SEO & Content Analyst to join our team through a Marketing apprenticeship via Kirklees College. We are looking to recruit a hands-on, enthusiastic and motivated individual to drive our online sales performance across our multiple websites and social media platforms.
Based at our Head Office, you will be working for the Yorkshire-based and family-owned Myers Group of Companies, which supplies construction products and services across the region, which include:
Myers Building & Timber Supplies – Supplying Building Materials, Timber, Plumbing & Heating Supplies & Bathrooms to the Trade & DIY consumers from 17 Branches
Myers Readymix – Supplier of Readymix Concrete and Interlocking Concrete Blocks
Johnsons Wellfield – Quarry and Supplier of Aggregates & the Highest Quality Dimension Stone for Prestigious Projects, as well as an Inert Landfill
Myers Skip Hire – Supplier of Waste Disposal & Road Sweeper Services.
Duties and Responsibilities:
Produce engaging content for web / social / digital signage.
Use tools and reports to improve our websites SEO.
Measure our performance against competitors in metrics and search engine rankings.
Analyse web traffic from Google Analytics and internal systems to improve existing content and to produce reports with actionable insights.
Gather information from different divisions for internal and external content.
Measure effectiveness of digital marketing campaigns, website structure changes.
Skills and Attributes we’re looking for :
Experience in CMS ideally WordPress and basic HTML / CSS.
Knowledge of analytics systems & SEO tools such as Google Analytics, SEM Rush, MOZ
Work well with wide range of people including immediate team, wider network, and suppliers.
Understanding of marketing concepts, strategies, and reporting.
Great writing skills and conveying our brand values into concise and readable copy.
Have experience and knowledge of graphics applications such as Adobe Suite / Canva
What’s on offer:
Excellent Holiday Allowance up to 29 days (including a day off on your birthday) Holiday increases with length of service, plus Bank Holidays
Pension Scheme
Training & Development Programs to help meet your career ambitions.
Staff Discounts
Sick Pay
Access to our Employee Assistance Programme for free and confidential advice/support 24/7
Access to Free Physiotherapy
Holiday Purchase Scheme
Hours: Monday to Friday. Exact hours to be confirmedTraining:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The training for this course will be held on Microsoft Teams once a week. Training Outcome:There is a strong possibility that you will gain a full-time position following successful employment as well as achievement of the full apprenticeship.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship.Employer Description:The Myers Group is a fourth-generation family-owned group of companies based in Huddersfield, providing products, services and materials to the construction industry and employing approximately 350 people across West Yorkshire. As a full-service supplier of quality products to housebuilders and renovators, Myers Group offers everything from skip hire, aggregates and Readymix concrete through to bathrooms and timber through its five divisions.
https://www.myersgroup.co.uk/ (opens in new tab)Working Hours :Monday - Friday. hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
