Inspect, and maintain machines and equipment to ensure safe and efficient performance
Identify and rectify faults under supervision
Follow health, safety, and environmental regulations at all times
Prepare and restore work areas before and after maintenance tasks
Communicate clearly with team members and stakeholders to confirm work completion
Attend college and maintain good progress with studies submitting assignments and coursework in good time
Training:The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Mechatronics Maintenance Technician standards. On completion the apprentice will receive Mechatronics Maintenance Technician – Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level. Training Outcome:We want the successful candidate to excel and grow with the company. Throughout the Apprenticeship, the candidate will become more involved in the business and gain more responsibility.Employer Description:At Parker, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, including in the clean tech space, we help our customers solve their most complex engineering challenges
Parker has been operating for 50 years in the UK, providing quality services and products to its British OEM customers and to other companies through its strong, professional distribution network and Technology Centres.
To meet its customers’ needs in motion and control, Parker provides the broadest range of products available from any single supplier. This is supported by expertise in nine major technologies: hydraulics, pneumatics, electromechanical, filtration, process control, fluid and gas handling, sealing and shielding, climate control and aerospace.
At Parker we believe in partnership with our customers so we can provide them with solutions which help achieve higher levels of productivity and profitability by engineering the best systems for their requirements. We look beyond parts and components to develop complete system solutions.
Parker also offers Value Added Services such as kitting, partial assembly and line side delivery to help its customers save time and money.Working Hours :Monday – Thursday, 8:30am - 5.00pm.
Friday, 7:30am - 1.00pm
(flexible as long as within core hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Technical Support
Provide first-line technical support to staff and students, assisting with general IT issues.Support in maintaining and updating school devices including desktops, laptops, printers, projectors, and tablets.Assist in managing user accounts, access permissions, and passwords under supervision.Prepare IT equipment and resources for lessons, meetings, and school events.Install and test hardware/software, and assist with rolling out software updates.
Systems & Administration
Assist in maintaining accurate inventories of hardware and software.Log, track, and respond to IT support tickets in line with the school’s service level expectations.Contribute to maintaining the school’s website and digital platforms (e.g. Office 365) under guidance.Training:Working towards a Level 3 Information communications technician apprenticeship standard.Training Outcome:ICT support technician
Network ManagerEmployer Description:Burnage Academy for Boys is a hard-working and energetic school, and we are currently at a particularly exciting point in our history.
It is important to nurture a supportive team right across the school, helping colleagues to deliver the highest quality education for our pupils.
Working in education is incredibly rewarding. Many of the benefits of a career in the sector cannot be measured, such as the satisfaction of helping a pupil reach their potential, or the pride in being part of a strong team that consistently goes the extra mile. However, we recognise that it is not without challenge, and staff wellbeing is incredibly important to us at Burnage Academy for Boys. Staff here enjoy a range of benefits, including:
- Wellbeing days (one per term) in order to support staff mental health and work life balance.
- Access to counselling, financial, legal and personal advice through our free Health Assured Employee Assistance Programme, including confidential 24-hour support.
- Supportive CPD-focused appraisal process, led by the appraisee.
- A comprehensive in-school mentoring programme for PGCE, ITT and ECTs.
- Access to final salary pension scheme.
- All Staff Christmas Shopping Day.
- EV Car Leasing and Cycle to Work schemes, through a salary sacrifice programme.
- Access to BAFB Employee Benefits Platform, giving discount at a range of shops and supermarkets (both online and in-store).
- Discounted gym memberships.
- Staff Social Events and Treats.
- Wellness Services
- Flu Jab Vouchers
- Free on site parking.Working Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Team working,Initiative....Read more...
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
Responsibilities:
Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
Participate in equipment installations and upgrades under supervision
Develop proficiency in using diagnostic tools and equipment to identify issues accurately
Collaborate with team members to ensure timely completion of service requests and projects
Follow safety protocols and guidelines to maintain a safe working environment
Document service activities, including work performed, parts used, and customer interactions
Attend training sessions and workshops to enhance technical skills and product knowledge
Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
Assist with inventory management, including tracking parts and supplies used during service operations
Training:Motor Vehicle Service and Maintenance Technician (light vehicle)Level 3 Apprenticeship Standard:
The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules
Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:If you’re thinking of buying a new or used Vauxhall, visit Pentagon Vauxhall Oldham. We have a huge selection of new and used Vauxhall cars, including the bestselling Vauxhall Corsa and Vauxhall Mokka. We are also proud supporters of the Motability scheme.
We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.
We use over 25 years of experience in the industry to give you the best possible service, making sure that your time with us is enjoyable and stress-free.
Although we’ve grown to become one of the largest dealer groups in the UK, we haven’t forgotten how important our customers are. We don’t believe in high-pressure selling; we encourage our customers to take their time and make a decision that’s right for them.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
The apprentice will undertake a series of 3–6-month placements within UCL, being assigned to various teams across UCL's Information Services Division (ISD). Placements may include joining teams such as:
Service Desk
Technical Operations
Chief Information Security Office
Cloud Platforms
Over the period of their apprenticeship, ISD will aim to give each apprentice an opportunity to gain experience in as many teams as possible. Some examples of responsibilities are described below: Support Operations and Administration
Review the statement of work and ensure the deliverables are clear and precise, liaising with the requestor if more information is needed
Examine and analyse the available business process and business requirements documentation that relates to the proposed development and ensure it is adequate to deliver the statement of work
Contribute to and amend requirements either in the context of the waterfall methodology or the agile methodology, using technical expertise and best practice
IT Support, Networking Systems Management
Work as part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff
To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students
To develop the skills to support and develop the university’s core IT systems – networking, telephony, and other technologies
Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL
Messaging and Collaboration
Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure
Create and review customer and operational documentation relating to the service
Deliver service improvement features for UCL’s Messaging & Collaboration service if desired. This will include gathering requirements, design, testing and implementation
Opportunity for scripting using PowerShell if desired
System Design Methodology and Customer Interaction
Work as part of a team understand network topology, VOIP and other systems and technologies within UCL
Develop an understanding of infrastructure technology and client tools to provide effect support and cover as determined by the team lead/manager
Liaise with customers to investigate and correct issues, receive and act upon feedback, discuss requirements, and report progress
Information Security
Answering tickets on information security related enquiries and routing more complex requests to more experienced team members
Involvement in security improvement work including writing guidance and installing network equipment
Business Knowledge and Training
To attend the offsite training and successfully complete the exams/projects required to complete the apprenticeship
To meet regularly with their Technical Skills Coach and ISD Apprenticeship line manager to review progress
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder
Develop training materials, presentations, screen shots, manuals etc.
Deliver training as necessary
Training:Programme: Digital Support Technician – Digital Applications Technician pathway
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeships/st0120-v1-1 Training Outcome:Successful candidates will be employed on a 3-year fixed term contract. Employer Description:UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology related services to over 50,000 staff and students of UCL and associated institutions.
Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.Working Hours :Monday - Friday, shifts to be confirmed. There may be a requirement to work evenings or weekend occasionally.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Demonstrable interest in IT,Independent working,Prioritisation skils,Professional manner,Interpersonal skills,Confident,Able to follow instructions,GDPR knowledge is beneficial....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards
Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues
Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices
Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points
Assist with setting up new IT equipment for staff and students, including user accounts and profiles
Help maintain inventory records of IT equipment and software licenses
Assist in the management of user permissions and access to school systems and services
Support the team in ensuring that all IT systems and services are running smoothly and securely
Provide support during school events and activities that require IT assistance
Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues
Assist in keeping the school’s IT systems up to date, including applying software updates and patches
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday, 8:30am - 5.00pm.Skills: Communication skills,IT skills....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards
Provide technical support to staff and students by troubleshooting and resolving hardware, software, and network issues
Help with the installation, configuration, and maintenance of software applications, operating systems, and hardware devices
Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points
Assist with setting up new IT equipment for staff and students, including user accounts and profiles
Help maintain inventory records of IT equipment and software licenses
Assist in the management of user permissions and access to school systems and services
Support the team in ensuring that all IT systems and services are running smoothly and securely
Provide support during school events and activities that require IT assistance
Collaborate with other members of the IT team to ensure timely and efficient resolution of technical issues
Assist in keeping the school’s IT systems up to date, including applying software updates and patches
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006
We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions
We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures
Throughout the program, you will receive dedicated support from your tutor to ensure your success
Upon completing your apprenticeship, you will be awarded the Level 3 Information Communication Technician Apprenticeship Standard
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday- Friday, 8:30am - 5.00pm.Skills: Communication skills,IT skills....Read more...
Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle/body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicles structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:Owned and managed by local businessman Richard Taylor, Fix Auto Buckingham joined the Fix Auto UK network in November 2008 and is firmly established as a key multi-award-winning vehicle repair centre.
Housed in a 12,000 sq ft bodyshop with ample secure car parking, the repair centre which is located on the south side of the town of Buckingham equally placed between Bicester and Milton Keynes and is easy to find as its position is exceptionally close to the main A421 arterial road.
Designed to ensure the most efficient and speedy repairs possible, the facility has the capacity to repair more than 1,500 vehicles including LCVs annually. As with all Fix Auto UK vehicle repairers, the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks! They also have the facilities to re-gas air conditioning systems.Working Hours :Typically Monday - Friday, 8.00am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Provide effective professional IT support for Timpson group colleagues when requesting IT help
Maintain call logging processes to support efficient IT support response
Respond to queries and call outs in a timely manner and keep colleagues up to date with progress
Establish good working relationships with users both internal and external contacts
Troubleshoot network/desktop problems effectively through diagnosing and solving hardware and software faults
Provide support documentation including procedural documentation as required
Ability to prioritise and manage workloads
You may on occasion be expected to provide cover for other members of the IT team and therefore must be flexible in both your hours of work and responsibilities
Any other general duties within the IT support to support the tea
Training:Information Communications Technician Level 3.Training Outcome:The successful candidate may be offered full-time employment.Employer Description:Timpson is a name you can trust. Choose from our huge range of products and services, then either pop into your local store or place an order online. There is always more than meets the eye with Timpson. One of the secrets of our success as the UK's leading retail service provider is our ability to develop new ideas and diversify. This isn't just shown in the number of services that we offer but also in the different companies that form part of the extended Timpson family. Timpson, Timpson Locksmiths, Max Spielmann, Snappy Snaps, Tesco Photo, Johnson's Dry Cleaners and Jeeve.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Locate, and rectify faults on plant and equipment
Communicate with and provide information to stakeholders in line with personal role and responsibilities
Read, understand and interpret information and work in compliance with technical specifications and supporting documentation
Prepare work areas to undertake work related activities and reinstate those areas after the completion of the work related activities
Inspect and maintain appropriate plant and equipment to meet operational requirements
Assess and test the performance and condition of plant and equipment
Communicate, handover and confirm that the appropriate engineering process has been completed to specification
Comply with industry health, safety and environmental working practices and regulations
Training:
Maintenance and Operations Engineering TechnicianLevel 3 Apprenticeship Standard
1 day per week at the Northampton College Booth Lane Campus for up to 36 months
Training Outcome:
This role is part of the company’s succession plan to develop and promote from within
Employer Description:KAB Seating specialises in the manufacture and supply of durable suspension seating.
Our world leader status comes over 50 years of experience in seating design, development and manufacture
We supply seating to the following sectors - construction, agricultural, industrial and mining among others.
On the basis of this extensive experience together with state of the art technology and manufacturing techniques, KAB Seating has also developed a range of Office chairs. These are suitable for general office and 24 hour working environments.
KAB Seating has developed a worldwide distribution network. It also has subsidiaries in Sweden, Belgium, Australia, China and North America.Working Hours :Monday - Friday, half day Friday. Shifts to be confirmed.Skills: Problem solving skills,Adaptable....Read more...
As a Cyber Security Technician Apprentice, you will be a key part of Mortgage Advice Bureau’s Information Security Team. Your responsibilities will include:
Installing and maintaining technical security software and controls.
Monitoring cyber security systems and responding to incidents.
Identifying and reporting vulnerabilities.
Supporting access rights, licensing, and account management.
Assisting with cyber security training and awareness initiatives.
Assist with collating data for management reports.
Training:Training will be delivered online on a weekly basis.
The location of the training (either from home or the office) will be determined by the employer. Training Outcome:Successful completion of the apprenticeship could lead to a permanent role within the Information Security Team or progression to a higher-level apprenticeship or further qualifications in cyber security.Employer Description:Mortgage Advice Bureau (MAB) is a leading UK mortgage intermediary, known for its innovative use of technology and commitment to safeguarding customer data. Supporting a network of over 2,000 advisers nationwide, MAB partners with over 90 lenders to deliver trusted mortgage and protection advice. As the business grows, so does its focus on cyber security, creating an ideal environment for apprentices to develop hands-on experience protecting systems, data, and digital infrastructure in a fast-paced, regulated industry.Working Hours :Full-time, Monday to Friday, 9am to 5:30pm. Working hours can be flexible, this is to be agreed upon at a later date.
Hybrid working will be available (3 days in office, remainder from home).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Key Responsibilities:
Provide first-line IT support to staff and users, under guidanceAssist in setting up and maintaining Windows 11 devicesSupport basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver
Skills & Requirements:
Basic understanding of IT systems and hardware
Familiar with Windows 11 operating systemBasic knowledge of networking concepts (e.g., IP addresses, routers, switches)
Awareness of general IT security best practices
Strong problem-solving skills and willingness to learn
Good communication and customer service skills
Reliable and punctual with a proactive attitude
Essential Criteria:
Full UK driving licence and own vehicle (site visits may be required)
Must live within a reasonable commuting distance of Brentwood, Essex
Right to work in the UK
Desirable but Not Essential:
Any prior IT support experience (voluntary or paid)
Familiarity with Microsoft 365
GCSEs in English and Maths (Grade C/4 or above)
What we offer:
Hands-on experience in a supportive IT environment
Support to achieve a recognised IT qualification (e.g., Level 3 IT Support Technician)
Opportunities for progression and continued learning
Travel expense reimbursement for work-related travelFriendly and collaborative team culture
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning
Training Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job duties include:
Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently.
Diagnose and provide support for our IT hardware and software, for new and existing users.
Ensure all queries are logged and dealt with inside agreed SLA’s and analyse and report on trends.
Produce and maintain documentation for upcoming and existing software releases.
Ensure that a high level of customer service and support is provided to all internal and external customers.
Reduce customer down-time, by use of workarounds and ultimately solutions/fixes.
Ensure and major incidents are escalated to the appropriate person.
Training:Compliance and Risk Officer Apprenticeship Level 3.
Risk and compliance is a key department in any business. This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry.
Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues.
It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA).
Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance.
Also included in the apprenticeship:
ICA Public Workshops.
Optional Microsoft Specialist Skills.
Application of skills.
Development Sessions.
Portfolio of Evidence.
Professional Discussion.
Interview.
For each module, learners benefit from attending small, scheduled online classes taught by a subject matter specialist. Each apprentice will also have access to online materials which they will be directed to use.. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:Service Desk Technician, Engineer roles, DevOps, other areas of Tech support.Employer Description:We're transforming our industry with the best mortgage journey, which is only made possible by ensuring we empower our people to be their best at work, aligned to our core values. Our team are connected by our values we call our 'DNA'. Our DNA runs through everything we do at MAB and guides us on our journey for everyone to be their best self. https://www.mortgageadvicebureau.com/recruitment-page/ please see our video here to hear it from our very own people!Working Hours :Job duties include: Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnose and provide support for our IT hardware and software, for new and existing.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To work on the IT Helpdesk and provide effective 1st line support to staff by investigating and assessing IT issues while assisting in the delivery of an effective and efficient IT support service
The role will include providing general and routine IT support and administration of infrastructure equipment including diagnosis and escalation, undertaking routine maintenance of some resources and equipment, support of common software packages used across the business and other general tasks as appropriate under the supervision / instruction of senior staff
Particular focus will to be given to the businesses ERP system, understanding and logging issues and bugs
Key Responsibilities:
As an IT Apprentice your main roles and responsibilities will include:
Maintaining high standards of support and helpdesk administration
Assist in the development and delivery of IT projects
Provide support for IT users and IT infrastructure
Effectively communicate updates and helpdesk ticket status
PC Building and deliver to users according to build scripts
Perform regular checks to ensure IT systems are operating as expected, escalating an identified issue
Liaise and assign support helpdesk tasks to the IT team
Listening to users in an empathetic and pragmatic manner
Log, delegate and monitor calls in Kartell IT Helpdesk system.
Monitor and log issues (with guidance) regarding network devices such as printers, Apple Mac, Windows computers and laptops (including installed software products), IP camera systems, network switches, biometric systems, NAS servers, PBX Phone systems
Monitor all of the IT estate backup procedures
Perform Daily procedural checks
Create and administer Active Directory users and organise mailboxes
Create ERP users and profiles
To support office moves and general IT issues
Administer consumables and equipment
Administer Asset management
Mobile Device management support and administration
To be conversant and comply with Kartell UK Ltd.’s Company and Department Policies and Procedures
To maintain confidentiality of all information
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Founded in 2008, Kartell is the largest supplier of radiators, designer towel warmers and bathroom equipment to the independent merchant and showroom sector in the UK. Utilising the strengths of the group Kartell represents a strategic alliance between manufacturing and sales. Combined with important global commercial partnerships which offer additional value to the brand, customers and stakeholders by an innovative approach to production, using the latest technologies, and service with fresh and creative thinking. The route to market using the K-RAD and K-VIT brands is via independent plumbing merchants and showrooms with a focus and commitment to service and continuous improvement. Headquartered in Bedford with a further distribution facility in Wigan, Kartell are focused on next day service using our own fleet of vehicles from modern dedicated warehouses in excess of 400,000 square ft.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Basic IT qualification,Good ability to analyse,Understanding of Windows,Understanding Networks and IT,Written communication skills,Ability to follow policies,Can-do attitude,Keep information up to date,Flexible work attitude....Read more...
Data Centre Operations Analyst - (24/7 Rotation) – Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across our state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across our data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Experience in a similar role (Datacentre technician, network engineer)
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community
To support pupils and staff in the correct use of IT
To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required
To follow targets and objectives set out by the Head of IT Operations
Provide desktop support, performing PC hardware repairs and upgrades
Configure networking equipment such as wireless access points and switches
Assisting with the installation of applications and troubleshooting problems
Help with replacing printer consumables as required
Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users
Assist with routine maintenance procedures, following school backup, virus protection and security procedures
Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution
Training:
Information Communications Technician Level 3 (A level) Apprenticeship standard
Typical duration: 18 months
Dedicated Performance Coach
Remote training
Training Outcome:
Possibility of full-time post upon completion but this is not guaranteed and will be subject to the needs of the business at the time
Employer Description:An independent day school for girls in Reading, Berkshire, The Abbey has a long-standing reputation for academic excellence and innovation in education. The school is committed to providing a supportive and forward-thinking environment for both students and staff.Working Hours :Shifts to be confirmed (including one day per week for training/study time)
Lunch break length: 1 hour (unpaid)
Start Time: 8.00am
Finish Time: 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Written and verbal skills....Read more...
Setting up new users' accounts and profiles, ensuring that they know how to log in and dealing with password issues and inducting new users, as part of the onboarding process
Offering support for the Microsoft Office bundle, Microsoft Teams and Office 365 platform
Installing and configuring Windows and Mac computer systems, network equipment, printers and scanners
Diagnosing hardware/software faults and solving technical problems either on the phone, using remote support software or face to face
Ensuring security updates are applied
Building and maintaining Framework laptops
Monitoring and maintaining computer systems and networks
Maintaining records of software licenses
Managing stocks of equipment, consumables and other supplies
Updating company knowledge base documents describing common issues to enable people to troubleshoot their issues themselves
Identify internal training requirements
Troubleshooting internet email delivery issues and working with service providers
Assisting with day-to-day IT duties
Any other ad hoc duties the role may reasonably require
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Profusion is a leading provider of data and marketing services, ranging from consultancy advice through to the creation and execution of innovation projects and marketing campaigns. They support SMEs and blue-chip companies to make the best use of their data to help increase revenue. They specialise in helping retailers, FMCGs, SMEs and financial services businesses to grow using the power of data science.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: IT skills,Attention to detail,Administrative skills,Team working,Initiative....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults.
Testing of parts and systems to ensure correct working.
Following checklists to ensure all critical parts of vehicles are examined.
Carrying out bumper to bumper overview, service, and inspection.
Maintenance of electronic systems including on- board entertainment systems.
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician
Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Brand specific certifications
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Team working,Initiative,Patience....Read more...
The Operations Department provides middle and back office operational services either within Insight or provided to Insight by external parties.
To succeed in this role, candidates must be willing to learn in a fast-paced environment and show an aptitude towards solution-focused outcomes, benefiting both the team itself and the wider business.
Duties include:
Assist with accurate and timely production of the team’s regular monthly and quarterly Client Reporting requirements.
Work with senior team members when engaging with stakeholders across the business, including but not limited to; Client Service teams, Fund Management teams, Development Technical Support teams other Operational section teams.
Assist in resolving issues when required and build knowledge base of all reporting systems.
With knowledge sharing from senior members, learn the different investment strategies Insight offer to clients and the different reporting outputs for each strategy.
Have input to strategic projects and generate operational efficiency ideas within the team
Training:You will work towards the Level 3 Investments Operations Technician Apprenticeship Standard; you can find out more about what the qualification covers here:
https://www.instituteforapprenticeships.org/apprenticeship-standards/investment-operations-technician-v1-0
You will also work towards the CISI Investment Operations Certificate.Training Outcome:We will structure your programme to give you the opportunity to experience and understand our business, so on completion, the apprentice will be fully competent in the role. The apprenticeship should provide the successful candidate with the following opportunities:
Be more effective when you enter a permanent role on completion of the programme
Build networks and relationships across the organisation
Gain technical understanding and working knowledge across our business
Take professional qualifications such as Investment Operations Certificate (IOC) to support and complement business knowledge
Establish the foundations in becoming Insight’s future leaders
Employer Description:Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients’ needs.
Founded in 2002, Insight’s collaborative approach has delivered both investment performance and growth in assets under management. Insight manages assets across its core liability-driven investment, risk management, full-spectrum fixed income, currency and absolute return capabilities.
Insight Investment is owned by BNY Mellon, a global leader in investment management and investment services.
Insight has a clear mission and purpose to offer investors a different approach to achieving their investment goals; one that prioritises the certainty of meeting their chosen objectives in contrast to the traditional focus on maximising return and minimising volatility.
Insight takes responsible investment seriously. In our view, it is as an essential part of deciding whether an investment is fair value. Insight is a signatory to the Financial Reporting Council’s UK Stewardship Code4 and a founding signatory to the UN-supported Principles for Responsible Investment (PRI) in 2006.
Insight has a global network of operations in the UK, Ireland, Germany, US, Japan and Australia.
The belief that clients come first is integral to our value system. A strong client focus, combined with a culture of innovation, collaboration, diversity and inclusion is the environment we offer our colleagues.Working Hours :Monday - Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
Supporting device setup and configuration – helping to prepare digital devices by installing SIM cards, modems, and storage components, updating firmware, and connecting devices to internal systems, all with guidance and full training provided
Assisting with testing and basic fault finding – carrying out routine checks to make sure devices work properly before dispatch, using checklists and simple tools, and learning how to report or escalate any faults to the technical team
Helping with stock handling and logistics – booking in new devices, updating stock records, keeping the workspace organised, and supporting with the safe packaging and timely dispatch of goods to customers
Working closely with the team – learning how to communicate clearly with colleagues, ask for help when needed, and contribute to a positive, supportive working environment across technical and customer-facing teams
Maintaining records and following documentation processes – completing basic checklists or logs for each task, writing simple notes on work done, and using templates to support documentation, quality control, or escalation
Following safety, security, and learning practices – working safely in a warehouse/technical environment, handling equipment and data securely, attending training, and building your knowledge to successfully complete the apprenticeship
Training:
Information Communications Technician Apprenticeship Standard Level 3
Training will be delivered both in College and in the workplace
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Digital Barriers is a cutting-edge IoVT technology provider, delivering instant video insights to support mission-critical decisions across public safety, defence, transportation, retail, healthcare, and more. Our patented AI-powered video codec and secure EDGE-based VSaaS platform enable real-time, low-latency video with up to 90% bandwidth savings.
With over a decade of experience supporting governments, military, and law enforcement globally — including deployments across NATO, presidential inaugurations, and major global events — our technology is proven at scale. Today, we work with major network operators like Vodafone and AT&T to provide secure, reliable video over cellular networks.Working Hours :Monday - Friday, 09:00 - 17:30 inclusive with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical....Read more...
Respond to, log, and resolve IT support tickets for hardware, software, networking, and cloud-service issues
Assist with the setup, configuration, and deployment of workstations, laptops, printers, and mobile devices for new hires or hardware refreshes
Perform routine maintenance tasks—OS updates, patch management, antivirus scans, backup verifications, and user account administration in Active Directory (and Microsoft Entra)
Provide first-line diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations
Support cloud-based services (e.g., Office 365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration
Assist with the monitoring of system health: server uptimes, disk usage, event-log reviews, and perform simple corrective actions under guidance
Shadow senior IT staff on projects, such as migrations, rollouts, and infrastructure upgrades (e.g., Windows Server deployments, virtualisation tasks)
Document technical processes, user guides, and knowledgebase articles to help colleagues and end users resolve common issues independently
Help ensure data security and compliance by following company policies (password management, encryption, access controls) and adhering to best practices for incident reporting
Review automatic security incidents and escalate
Participate in team meetings, training sessions, and reviews to track progress toward apprenticeship milestones and company objectives
Assist with in-house application administration on rare occasions
Auditing IT Equipment within our environment
Training:Information Communications Technician Level 3 Apprenticeship Standard:
One day a week at Telford College
Assigned mentor within the workplacce
Assessor visits from Telford College
Training Outcome:
Permanent role within the company
Employer Description:Original Limited is a leading engineering company with over 30 years of experience. Our engineering expertise includes Computational Fluid Dynamics (CFD), Finite Element Analysis (FEA), and Electronic, Electrical and Mechanical Engineering.Working Hours :Monday to Friday, hours to be discussed at interview.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Analytical skills,Patience....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the apprenticeship programme, you will receive the following:
Level 2 Apprenticeship Standard in Autocare Technician Certificate in Automotive Refrigerant Handling
Level 2 qualification for safe isolation of electric and hybrid vehicles
Brand specific certifications
Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
Training Outcome:Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network.Employer Description:Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.Working Hours :Monday - Friday, 08.30 - 17.30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative....Read more...
You will be building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).
Duties:
Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer
Management of problems to resolution for any network or equipment failures, including and not restricted to: software, hardware and infrastructure problems as defined by the SLA
This will include computers, servers, peripherals and cloud-based applications
Ensure that all systems, change request forms, service calls and queries used to carry out work activities are updated on a real-time basis, including the completion of detailed and accurate call notes
Act as point of contact regarding all technical issues with manufacturers, suppliers, ISP and external support organisations
Manage day-to-day tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met
Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way
Identify and raise issues, escalate or resolve them where required and offer solutions to queries by providing a customer interface (using all means for communication tools) to ensure the best possible customer experience
Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks
Benefits:
Health & Wellness - We take health and wellness seriously. Our benefits package includes:
Medical
Dental and vision optical coverage cover for employees, and their partners and dependents (based on age).
Flexibility - Concero is a safe, secure, and supportive place to work centred around a flexible working culture.
We believe that quality time outside the office is vital, which is why we offer a competitive holiday allowance (plus bank holidays).
Employer Description:In 2008, James Morris and Bradley Clegg formed Concero to help design, build and support education organisations by delivering outstanding specialist technology services and solutions.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
A typical day in this role will include:
Managing and recording all incoming requests for support.
Analysing and resolving the request for assistance.
Performing desktop builds and installations.
Maintaining the accuracy of Client system documentation.
Carrying out scheduled day to day maintenance, e.g. back-ups.
Installing, supporting and maintaining IT hardware and software
Installing new software releases.
Carrying out system upgrades.
Resolving software related problems.
Analysing and resolving faults, from a major system crash to lost passwords.
Managing e-mail, anti-spam and virus protection.
Providing first class Technical Support for Desktop, Server and Mobile devices and applications.
Setting up user accounts, permissions and passwords.
Undertaking routine preventative work and maintaining network security.
Providing training & technical support for clients of varying levels of IT knowledge, skills and competence.
Liaising with third party suppliers, for warranty issues, parts supply etc.
Completing additional duties as assigned by management.
Selling, upselling and recommending products to customers.
Taking phone calls.
Training:
The training provided on this apprenticeship will correspond with your daily tasks, developing your skills and using them straight away.
On completion, you will receive an IT Solutions Technician Level 3 qualification.
All training is delivered remotely via Teams meetings, with an option for you to privately study for the course at home as well. However, the candidate will be expected to commute to our office all other days.
Training Outcome:
VMit want to invest in you and your career - once your apprenticeship is finished, a full time position with continuous professional development and rapid progression is available.
Employer Description:VMit is an IT support business that has been running for over 17 years, with a focus on cybersecurity. We value ourselves on responsive, high quality, customer service to our clients in a range of businesses spread nationwideWorking Hours :9.00am - 5.00pm, Monday to Friday.
1/2 hour unpaid lunch to be agreed with line manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills....Read more...
You will work as an Apprentice Mechanical Technician. You will be required to complete a three-and-a-half-year training programme that will cover all aspects of the role delivered through in-house training, alongside day-release or other distance learning methods delivered by Abingdon & Witney college.
The apprenticeship includes an exciting opportunity to work across all the different mechanical workshops in the Engineering Department, workshops which support research in biomedical, turbo machinery, materials testing and various other areas of research. The university supports travel to different sites as required.
Hazard-specific / Safety-critical duties.
This job includes the following hazard-specific or safety-critical duties that will require successful pre-employment health screening through our Occupational Health Department before the successful candidate can commence work:
Work with sensitisers/work requiring health surveillance.
Regular manual handling.
Safety-critical work (refer to the Hazards' checklist for specific examples).
All tasks will be at a level appropriate to the apprentice’s developing skills, under the guidance of the Head of Workshop.
All skill areas will involve the identification, planning and performing of mechanical technician tasks across the Department, including the operation of specialist machinery. The apprentice will also support all aspects of the day-to-day running of the workshop. The apprentice will be supervised at all times when in workshops.
Key Duties:
Learn to use a wide range of machine tools, including three-axis CNC/manual milling machines and two-axis CNC/manual lathes.
Learn to use a wide range of workshop equipment, including precision measuring instruments, lathes, milling machines, grinders, power saws, hand tools and sheet metal equipment.
Assist with preparing drawings from sketches and discussions with researchers using Computer Aided Design (CAD) programs.
Take stage-by-stage instructions from an experienced workshop technician in order to complete basic technician tasks independently.
Liaise with staff in other workshops to develop confidence and interpersonal skills. Engage with academics, researchers, staff and students to offer advice on potential engineering solutions.
Update/maintain a logbook of work/projects carried out in line with the requirements of the apprenticeship.
Support students in taught sessions, where appropriate.
Support Outreach and STEM activities, as well as University Open days.
Assist with maintaining, servicing, and repairing workshop machinery and equipment when required.
Check and maintain operating efficiency and cleanliness of tools, apparatus and workshop premises.
Comply with Health & Safety procedures and work in a safe manner.
Understand and record time and materials used on projects.
Log details from customers and assist with providing quotes.
Answer telephone calls, emails, handle routine enquiries and take messages as required.
Meet at regular intervals with the head of the workshop to monitor progress.
Attend training college to ensure that the required academic levels are achieved, and are on target to finish the course within the agreed time.
Training:You will complete the L2 Engineering Operative Apprenticeship Standard as below:
Duration:
13 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
Day release during term time (approximately 2 days a week for 1 year)
Regular meetings with your training coordinator to monitor progress and well-being
Off-the-job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Diploma in Engineering Operations (Skills)
Level 2 Certificate in Engineering Operations (Knowledge)
Level 2 Engineering Operative Apprenticeship
End Point Assessment:
Practical assessment
Professional discussion
This will be followed by the L3 Engineering Fitter Apprenticeship Standard on successful completion of level 2.Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 16,000 staff working in and around Oxford in a huge range of roles.
Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region.
We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday-Friday, 36.5hrs pw. Regular weekday hours are to be confirmed. This is a 16-month Level 2 apprenticeship, moving on to a further Level 3 apprenticeship within a 3.5-year fixed term employment contract.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical,Willing to learn new skills,Safety conscious,Positive attitude,Strong work ethic,Passion for engineering....Read more...
You will be responsible for:
Providing high quality, first and second line technical support for the IT service desk; recording all calls and activities within the service desk tool, within the SLA guidelines
Setting up user accounts, implementing password changes, and resolving work area problems (this includes detecting illegal access, lost passwords, bans)
Keeping records of all users including the management of laptop loans
Handling printing problems – both hardware and software
Dealing with user account problems as and when they occur
Hardware – routine checking, fault finding and rectifying, general maintenance
Stock control of consumables and hardware ordering, distribution and paperwork
Daily checking and backing up of servers
Escalating calls or technical issues internally or to third parties as appropriate
To assist and train students and staff in the use of the Network when applicable
Updating pages on school-controlled websites where required
Changing telephone extensions and names on the school phone system
Assisting the IT Lead in all IT related projects
Updating IT equipment and maintaining the asset register
Assistance with the movement and setting up of IT and other AV equipment e.g. projectors and screens for presentations
Training:Level 3 IT Support Technician, delivered by United Apprenticeships.
The apprentice will complete training on the job from The Hurlingham Academy, including remote CPD sessions (a minimum of 6.5 hours per week during normal working hours) and two national face to face conferences.Training Outcome:On successful completion the apprentice will be qualified as a Level 3 IT Support Technician which will provide a clear progression path, enabling individuals to develop their skills and advance in their careers. The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications. Employer Description:The Hurlingham Academy is a very special community.
Ofsted officially recognised our mixed comprehensive school as ‘outstanding’ in March 2024 and inspectors saw that ‘pupils behave exceptionally well and achieve highly.’ Our GCSE results consistently place us in the top 5 United Learning academies and our students have made ‘well above average’ progress for the last six years. This year, a tremendous 85% of students achieved a grade 4 or above in English and maths, with 75% achieving grade 5 or above in the two subjects. At the higher levels, 41% of all students achieved a grade 7 or above in English and maths.
These tremendous results are due to the unique culture that has developed at The Hurlingham Academy. The highest expectations of students and real academic rigour are combined with a strong focus on developing the whole child and embedding a culture in which every single child matters and must be supported to achieve their full potential. 42% of our students are pupil premium (nearly twice the national average) and so we are working to help some of the UK's most economically needy students achieve the best GCSE results possible.
At The Hurlingham Academy, we strive to ensure that our teaching standards are exceptionally high, and that children feel safe and supported in school. Lessons follow a knowledge-rich and academically rigorous curriculum, and we place a significant emphasis on teachers inspiring their students to love each subject and enjoy their learning.
Our staff body is a collaborative, close-knit and diverse community that learns together, has fun together and continues on our journey towards all-round excellence for each individual student, year after year. Our staff feel empowered, supported and are provided with the highest-quality professional development.
As part of United Learning, staff at The Hurlingham Academy enjoy enhanced rates of pay, additional planning days, shared curriculum resources, access to subject advisers and networks, 20% PPA time across an average working week, enhanced parental leave, wellbeing support, access to free and confidential counselling support, an excellent CPD offer and career progression opportunities within school clusters.
The Hurlingham Academy is located in Fulham, West London, just 10 minutes from Parsons Green tube station and within a stone’s throw of the River Thames. We welcome visits from prospective applicants.Working Hours :Monday - Friday, 8.10am - 4.10pm. Term time only.Skills: Communication skills,Organisation skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Literacy Skills,Ability to self evaluate,Self-motivated,Flexible approach,Willingness to travel....Read more...
