Help to ensure that projects are planned and completed in a timely, safely manner
Maintaining daily diary to record site events and requirements
Learn standards for inspections of all operations to ensure they are carried out in a safe manner
Comply with the site-specific environmental action plan requirements
Gain a thorough understanding of site boundaries, access points and site office procedures
Build relationships with other business unit teams like sales and commercial
Shadow site management team on CITB inspection visits
Manage and co-ordinate the safe and tidy storage of material delivered to the site
Shadow and report to the business unit production director on specific development targets and objectives
Training:
This apprenticeship is a new apprenticeship standard qualification titled "Construction Site Supervisor" at Level 4 which is equivalent to an HNC
Level 4 qualification in Construction and Built Environment
Weekly day release
Training Outcome:
Typically, you would advance onto a 3-year program of training to gain a level 5 & 6 qualification in a Construction subject. Level 6 being a degree.
Employer Description:CoTrain is a program under SECBE .
As a shared apprenticeship scheme and a Flexible Job Apprenticeship Agency partly funded by CITB to provide a route into industry for anyone wishing to complete an apprenticeship. We employ and mentor the apprentice and place them with our construction partners and colleges to gain the correct experience & skills to complete their qualifications.Working Hours :This is a Monday to Friday (07.30am -5pm) working week with one day being spent at college to gain the qualifications for this apprenticeship.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Initiative....Read more...
Quality Assurance Supervisor
Near Snodland | Monday to Friday 8.30 am - 5.00 pm | £34,000 - £40,000pa
KHR is partnering with a distinguished manufacturer on the hunt for a highly efficient and hands-on quality assurance professional looking for an exciting senior QA role.
This is an excellent opportunity for someone with a strong background in quality assurance and experience in the food manufacturing industry, who is looking to advance into a more senior role, with a clear pathway offered by the company into management. If you are looking for more responsibility within a quality assurance position, this could be the role for you!
Position Overview
As a Quality Assurance Supervisor, you will be instrumental in helping the business achieve right-first-time (RFT) manufacturing. Your role will focus on driving continuous improvement, reducing waste, and minimising downtime. Working in close collaboration with the Head of Quality, you will support the development and maintenance of strong Quality Management Systems. A key responsibility will be ensuring that the highest standards of quality and hygiene are consistently upheld across all stages of the production process.
Responsibilities
- Support the business in achieving the right first-time (RFT) manufacturing, continuous improvement, and minimising wastage and downtime
- Build and maintain Quality Management Systems alongside the Head of Quality
- Address daily quality and hygiene issues within the factory and implement effective resolutions
- Manage the Quality and Hygiene teams, providing coaching, development, appraisals, and disciplinary support
- Control non-conformance reports (NCRs) and root cause analyses (RCAs), following up on actions
- Ensure positive release of all products and maintain up-to-date equipment calibration records
- Conduct annual validations, and internal audits, and compile reports
- Manage supplier approval process and maintain relevant documentation
- Conduct shelf-life testing, traceability audits, and assist with handling customer complaints
- Train staff on QMS procedures, one-point lessons, and quality workshops
- Ensure appropriate control of hold stock and conduct trending and analysis of GMP, NCRs, complaints, and foreign bodies
- Prepare monthly quality dashboard and assist the Head of Quality with external audits
- Support the Hygiene team and provide cover for the Head of Quality during absences
Candidate Profile
- Previous QA experience or experience in a similar role within a food manufacturing environment
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Excellent people management skills
- Experience with BRC and advanced food hygiene training
- Advanced literacy, numeracy, and IT skills
- A degree in food science or related discipline is desirable but not essential
Benefits
- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Key Responsibilities
As a Technician Apprentice, your duties will include:
Prototype & Production Support:
Assist in the assembly and testing of new electronic thermal control products.
Support the development of prototypes under the supervision of engineers, contributing to the design and build of new product prototypes.
Assist with the assembly of thermoelectric devices and other components used in thermal management systems.
Work with engineers to help identify and resolve assembly issues during prototype builds.
Electronic and Mechanical Assembly:
Participate in the assembly and testing of printed circuit boards (PCBs) and other key electronic components.
Learn to operate the surface mount assembly line for efficient production of electronic devices.
Help with the assembly of mechanical components and assist in integrating these into finished products.
Continuous Improvement:
Support efforts to improve assembly processes, identify inefficiencies, and suggest improvements in workflow and quality control.
Work closely with the team to refine and optimise assembly techniques to meet customer and product specifications.
General Workshop Support:
Assist in maintaining the cleanliness and organisation of the workshop and warehouse areas.
Participate in warehouse activities, including inventory management, parts organisation, and supply preparation.
Perform routine equipment maintenance and assist with the calibration of machinery and tools.
Training & Development:
Enrol and attend college regularly for a suitable Level II/III Engineering Apprenticeship.
Take part in additional training as required to develop both technical and soft skills relevant to the role.
Work closely with senior technicians and engineers to expand your knowledge and experience in electronics and mechanical assembly.
Health & Safety:
Ensure all work activities are carried out safely and responsibly, following company health and safety policies.
Take an active role in promoting a safe working environment and adhering to best practices in assembly and workshop safety.
Training:The successful candidate will follow the Lean Manufacturing level 2 standard - training will be delivered by NWSLC on a one week block release every 6 weeks at:
MIRA Technology Institute, MIRA Technology Park, 1 Eastern Ave, Nuneaton. CV10 0UX.Training Outcome:Throughout your apprenticeship, if you prove to be reliable, hardworking, and committed to the role, there is a strong possibility of permanent employment at the end of the apprenticeship. You will gain valuable hands-on experience in a growing company, with the potential to advance your career in the field of thermal management and electronics assembly.Employer Description:ETL is a dynamic, innovative company based in Kibworth, South Leicestershire, specialising in thermal management solutions for the electronics sector. We pride ourselves on our expertise in thermal technologies and our commitment to R&D, with significant investments in developing new products and technologies to drive future growth.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Creative,Interest in engineering,Interest in mechanics,Interest in electronics,New Techniques,New technologies....Read more...
Provide Front Desk support to customers and the public
Utilising our clients computer systems and manual documentation
Deal with Mail, Emails and telephone requests and instructions from/to members
Maintain systems including the IT system, banking system and other manual filing systems
Process deposits, withdrawal, transfers and cash reconciliations
Prepare and process Payroll Savings Systems, weekly, four weekly and monthly
Utilise and maintain the data input to the BACS/banking systems
Ensure income and expenditure is correctly accounted for in line with legislative requirements and our policies and procedures
Process Member applications and terminations
Process initial stages of Loan Applications
To assist the Operational and Assistant Manager to organise, deliver and participate in promotion and training events
Ensure that stationery and other office requisites levels are maintained to ensure continuous service delivery
Promote continuous improvement by
Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
To carry out any other office duties that are required by management
Training:
No weekly release day into college
5 days per week in the workplace
6 hours 'off the job' every week for shadowing colleagues, specific training or writing of assignments
Assessor/skills coach will visit the work place every 4-6 weeks
Training Outcome:1. Role Advancement: Progressing to a full Member Services Assistant and other senior roles within the organisation
2. Skill Enhancement: Development of professional skills in financial services and customer relations
3. Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
4. Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
5. Leadership Potential: Long-term potential to grow into supervisory or management positions
6. Industry Network: Building connections within the financial services sector for future opportunities
7. Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career developmentEmployer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture.
At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :37 hours a week
Monday to Thursday
8.30am to 4.30pm
Fridays
8.30am to 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management,Enthusiasm,Dependable,Honesty....Read more...
Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional project engineer / design engineer to their successful team.If you have previous design and or project experience within materials handling equipment and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Purpose of Job: Responsible for the engineering and technical disciplines needed to complete a project.Project Engineer / Design Engineer - Core Skillset• System layout experience• SolidWorks + AutoCAD (GA, Design & Detailing)• Experience with special purpose machinery, ideally conveyors• Sheet metal, structural and fabrication design• Solid knowledge of material flow• Project Management• Managing costs, BOMs• ERP/ MRP systems• Prior experience with recycling equipment ideal but not essentialDesign Activities• To produce general arrangement drawings in 3D and/or 2D for the Projects and Sales departments. This involves the full engineering integration of the company’s inhouse products (conveyors, structures and ancillary equipment) with that of specialist third party manufacturers to create a tailored plant layout within the space available without compromising material flow.• To work with the Sales team or the Projects team to optimise a layout until it reaches the point of Design Freeze at which the customer signs off the GA to allow full project launch.• To ensure design quality, cost, time and standardisation are appropriately considered throughout the design and delivery process• To use SolidWorks and AutoCAD as the main design platforms for the above.Project Engineer / Design Engineer - Project Execution• Be hands-on, pro-active and own the engineering development of a project from initial concept through design, release, manufacturing, testing and commissioning.• To model and detail detailed in-house products through to full release to the shopfloor producing detailed manufacturing drawings from 3D models (SolidWorks). This will involve using the Company’s standards library and customising if necessary.• To create and release BOM’s (Bill of Materials) within the company MRP system.• To produce and maintain technical documents for the Engineering and Sales departments, operating manuals, H&S, maintenance etc.• To define product technical specifications, both internal design standards and legislative/mandated industry standards.• To attend site to take or check measurements• To produce technical specifications for in-house products or those we purchase.• To challenge existing designs and manufacturing methods for the benefit of the Company and the customer.• To work closely with the Manufacturing department, Project Engineers and Sales team to ensure designed products meet the overall requirements of the business• To provide full engineering support on the project including at site whenever needed and particularly over Installation, Commissioning and Testing.• To give full support to the Project Manager over the course of the project and attend site as necessary to ensure the plant/machine is successfully commissioned and customer is delighted.Assessment and Improvement Duties• Assess which sales and/or project layouts worked well, and which did not in order to improve the design process for next time.• Work on the continuous improvement of existing products and processes.
• Make any necessary adjustments to designs to reduce costs wherever possible.• To analyse the costings of our proposals and projects in comparison to our competitors’ Proposals to unlock the differences between what is being offered in order help the Company’s Sales department become more effective with its own proposals.• To remove cost from our proposals by working continuously toward smarter solutions, tighter designs, alternative third-party suppliers and new processing concepts. To add as much functionality to every design, even if the extra functionality is included as priced extras. Our aim is for the most efficient designs with best functionality at the most cost-effective prices.• To appraise the Sales proposals to ensure the quality of our designs, offers and our approach is always at the highest possible level, visually appealing as possible, clear as possible in its concept to ensure our customers will value it.Experience & Qualifications• Experience as a Project Engineer / Design Engineer• Experience in sheet metal and fabricated product design is essential• Experience in special purpose machinery design, desirable• Experience in recycling and associated material flow• Proficient use of SolidWorks 2022 & AutoCAD 2D• Basic knowledge of electrical engineering• Creative and innovative with a desire to improve continuously• Excellent problem-solving skills• Able to efficiently communicate both written and oral• Confident decision-making ability• HNC or equivalent within mechanical / manufacturing engineering subjectDesign Engineer previous suitable job titles: Project Design Engineer, Project Engineer, Draughtsperson, Draughtsman, Draughtswoman, Draughtsperson, Design Project Engineer, Detailer, Mechanical Design Engineer, CAD Draughtsperson, CAD Drafter, Project Manager, Mechanical Project Engineer, Design Technician, Mechanical Design TechnicianPlease apply ASAP....Read more...
As a maintenance apprentice, you will be learning and gaining skills to assist with the proactive and reactive maintenance of machinery from CNC machines to Assembly test cells and robots. Whilst on site at Concentric during your apprenticeship, you will join a team of experienced engineers to gain knowledge and experience across a wide range of areas.
You will learn to:
Assist in preventative, predictive and routine maintenance work
Identify and ensure critical spares are stocked and reordered
Co-ordinate with suppliers to supply spare parts for machines
Carry out TPM (Preventative Maintenance) schedules
Carry out the maintenance of plant machinery, electrically or mechanically (depending on your role)
Identify and liaise with suppliers of maintenance services when required
Investigate maintenance problems affecting production and identify improvements
Maintain and record work and machine breakdown history
Assist and learn from experienced electrical/ mechanical workers to help build skillset
Focus strongly on safety, knowledge of electrical/mechanical systems and building good mechanical/electrical systems
Work within and abide by the company policies
Training:Together with invaluable commercial and practical experience, you’ll work towards several academic and vocational qualification levels throughout your time with us, which are fully paid for, including:
Advanced Manufacturing Engineering Foundation Competence - in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
Advanced Manufacturing Engineering Development Competence - in years 2 to 4 in company
Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 2 & 3 on block release to Make UK
In house training in line with your requirements
Further qualifications deemed necessary by your employer
On completion of your studies, you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician
Training Outcome:
Once you have completed the apprenticeship programme, you will be given the opportunity to join the maintenance team as a fully qualified maintenance engineer, however development doesn’t stop there
Employer Description:Concentric is one of the world’s leading pump, fan and thermal management solution manufacturers.
We develop innovative technologies which are tailored to the needs of our customers. Our productions include oil, water, and fuel pumps, fans, thermal management solutions and hydraulics systems.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 12.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Self-motivated,Enthusiastic,Confident....Read more...
You will have the opportunity to work in a number of departments (including Operations, Continuous Improvement, Health & Safety and Quality) to ensure that you develop a wide range of business administrative skills. We are fully committed to support you during your training and as an apprentice you will be an integral part of the team. Located in Barton Under Needwood, Wabtec Corporation and is one of the UK’s leading railway engineering companies. The company undertakes the repair, refurbishment, maintenance and overhaul of all types of railway engines and associated components. Our Vision: “Revolutionise the way the world moves for future generations” do you have what it takes to deliver for our customers?As a Business Administrator, you will assist in the day-to-day administrative duties within various departments which will include:
Dealing with internal and external customer queries via email, telephone, face to face
Document management
Maintaining records
Collecting, compiling and interpreting business data
Attending meetings
Use of MS applications (Excel, Word, Outlook etc.)
General administrative duties
You will engage in continuous learning and development activities as part of the apprenticeship programme, including attendance at college and on-the-job training.What We Offer:
Comprehensive on the job training leading to a Level 3 qualification
A supportive learning environment with opportunities for personal and professional growth
Hands-on experience in a dynamic business setting
Regular feedback and guidance from mentors
A steppingstone to a rewarding career in business
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:A chance to gain essential administration skills and business knowledge within a progressive company with the potential of a full-time position and career progression on completion of apprenticeship.Employer Description:Engineering Industry/Rail Manufacturer and Overhaul.Working Hours :8.00 am to 4.30 pm Monday to Thursday with ½ hour unpaid lunch break and 8.00 am to 1.00 pm Friday.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
The apprentice will be required to:
Understand and become competent in using various health, safety, and environmental systems in place, to comply with internal and external requirements
Progress knowledge learnt from college studies to advance from simple fault resolution to work on complex systems
Use a variety of tools to work on 1st line fault fixes for end users and production systems and progress to more technical project work
Learn IT hardware configuration, laptop builds, and mobile device management
Learn how to support a wide variety of on-site systems, from desktop operating systems and applications to server and directory management and networking
Learn and develop sound IT/engineering principles, requirements gathering, specification, design, build, testing and implementation
Develop an understanding of the role and importance of the IT department within the organisation, and its relationship with the business and its processes
Contribute to the continuous improvement process within the IT department and the wider organisation
Undertake in-house workshops and seminars
Use computer systems effectively to record support activities and track the status of projects and equipment as required
Work within the IT department as directed to build knowledge and experience of modern information technology techniques, fault diagnosis/resolution, fault analysis and corrective project and development work
Any other duties as reasonably requested
Training:Day release at Sheffield College City Campus, Granville Road, Sheffield. Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity for a full-time permanent position. Employer Description:Marcegaglia Long Products is a global producer of high quality stainless steel long products. We are known for our ability to offer high quality and reliable products in a wide range of grades, shapes and sizes. Our stainless steel is sustainable material with over 90% recycled content. Products are melted in Europe with energy sources and raw materials that provide our customers a lower than industry average carbon footprint.
The Long Products businesses are known for the invention of stainless steel as well as being the first in the world to roll stainless steel wire rod in Fagersta, Sweden. Our offering includes Prodec® bar that stands for highly improved machinable bars. Our long legacy gives a proven track record of our technical expertise that customers benefit when dealing with us.Working Hours :Shift pattern to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
We are a leading financial technology company providing cloud-based (SaaS) solutions for commission management and research evaluation in the investment industry. Our client base includes over 600 buy-side and sell-side institutions globally, including many of the world's largest asset managers, hedge funds, brokers and research providers. Role Overview We are seeking an experienced Technical Business Analyst with a strong consulting background to join our London-based product team. The ideal candidate will bring consulting expertise to help shape and evolve our product suite while acting as a bridge between client needs and technical delivery. This role offers unique exposure across the entire product lifecycle, from requirements gathering and analysis through to implementation and client success. Key AccountabilitiesLeverage consulting experience to analyse business processes, create prototypes, and specify product enhancements that align with both client needs and strategic visionTransform complex client requirements into clear product specifications and feature recommendationsLead discovery sessions with clients to understand their business challenges and translate them into product opportunitiesWork closely with internal teams (developers, testers, support) to ensure successful solution deliveryCollect and analyse system data and client feedback to identify product improvement opportunitiesCollaborate with clients and internal stakeholders to understand business requirements and industry challengesContribute to and maintain product documentation, training materials, user guides and release notesSupport the sales team with product demonstrations, presentations and proof of concept demosRequired Knowledge, Skills and ExperienceProven Business Analyst experience as a delivery/implementation consultant, solution architect, or technical analystBackground in financial services, particularly in research, investment management, or fintech preferred5-10 years of relevant experience, including client-facing rolesExperience with Agile development methodologiesStrong analytical skills with ability to navigate complex data, establish facts, and draw clear conclusionsProactive and enthusiastic approach with excellent communication skills for building consensus and influencing stakeholdersHighly organised and detail-oriented with ability to produce clear, concise documentation in Word, Excel, and PowerPointStrong SQL and Excel proficiencyAbility to build consensus through mockups and prototypes, combining web design and data skills What We OfferOpportunity to work with cutting-edge financial technologyExposure to global financial markets and institutionsCollaborative team environmentCentral London locationCompetitive salary and benefits packageThis role offers an excellent opportunity for a technical business analyst looking to make a significant impact in the fintech sector while working with leading financial institutions worldwide.....Read more...
This apprenticeship position is an excellent stepping stone for those looking to build a career in business administration while gaining valuable hands-on experience. The successful candidate will provide support to the HR/Admin Manager and will assist with various administrative tasks, to ensure the smooth operation of the business.
Main duties include:
Administrative Tasks:
Filing documents and maintaining records.
Data entry and updating office databases.
Booking Travel.
Ordering Stationary.
Ensure a well organised and presentable office space by managing supplies, cleanliness, and overall functionality.
Communication:
Answering phone calls and directing them appropriately.
Responding to emails and inquiries.
Greeting visitors and assisting with general queries.
Technical Skills:
Using Microsoft Office applications such as Word and Excel for office tasks.
Supporting basic IT troubleshooting.
Team Collaboration:
Assisting colleagues with ad hoc tasks.
Attending team meetings and taking minutes if required.
Booking company events.
Training:Level 3 Business Administration Apprenticeship, including monthly day release at Access Training, Team Valley.Training Outcome:The successful applicant would have good long-term prospects with the opportunity to progress after the apprenticeship, potentially progressing onto an Office Manager role. Employer Description:Green Leaf Energy are a renewable energy contractor who specialise in the de-carbonisation of commercial properties throughout the UK. We offer our clients expertise throughout the full life cycle of their de-carbonisation journey, whether that is the initial carbon reduction feasibility studies and design, right the way through to the management, delivery and commissioning of the associated systems.Working Hours :38.5 hours p/w Monday - Thursday, 8:30am - 5.00pm. Friday, 8:30am - 3:30pm.Skills: Communication skills,Organisation skills,Team working,Initiative....Read more...
Duties will include:
To meet and greet visitors, including contractors and manage sign-in/out
To check and respond to emails
To take in deliveries and sort as appropriate
To answer phone calls to the school
To pass messags to students/teachers
To support on medical and SEN administration
To complete general administration
To enter data on to spreadsheets and SIMs
To monitor office supplies and printers and report
To cover other office duties where needed including on-call
To be willing to be first aid trained
The above mentioned duties are neither exclusive nor exhaustive, duties and responsibilities of the post may change as requirements and circumstances change.
The post holder may be required to carry out such other duties as requested by management that are broadly within the level of the post.Training:
Level 3 Business Administrator Apprenticeship Standard
Skills, Knowledge and Behaviours
Day release to attend New City College, AG Hornchurch campus (RM11 2LL)
Training Outcome:
Possible full-time employment upon successful completion of the apprenticeship and depending upon the needs of the school at that time
Employer Description:The Beacon Multi-Academy Trust are imaginative in our approach to supporting staff and we do things that matter to them. We offer a manageable workload, an onsite nursery, cost of living support, private healthcare and more.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Excellent organisation skills,Excellent admin skills,Excellent Written skills,Excellent telephone manner,Experience of IT packages,Quick learner,Able to work under pressure,Able to work as a team,Understand confidentiality,Good attention to detail,Must be adaptable,Able to use own initiative,Unafraid to ask for help,Ability to problem solve,Excellent verbal communication,Must have a "can-do" attitude....Read more...
Quality Assurance Manager
Rochester | Monday to Friday 8.30 am - 5.00 pm | £34,000 - £40,000pa
KHR is partnering with a distinguished manufacturer on the hunt for a highly efficient and hands-on quality assurance professional looking to step up into the role of QA Manager.
This is a fantastic opportunity to join one of the fastest-growing businesses in Kent who are passionate about their employees, products and customers.
Position Overview
As the Quality Assurance Manager, you will play a crucial role in supporting the business in achieving right-first-time (RFT) manufacturing, driving continuous improvement, and minimising wastage and downtime. You will work closely with the Head of Quality to build and maintain robust Quality Management Systems and ensure the highest standards of quality and hygiene are maintained throughout the production process.
Responsibilities
- Support the business in achieving the right first-time (RFT) manufacturing, continuous improvement, and minimising wastage and downtime
- Build and maintain Quality Management Systems alongside the Head of Quality
- Address daily quality and hygiene issues within the factory and implement effective resolutions
- Manage the Quality and Hygiene teams, providing coaching, development, appraisals, and disciplinary support
- Control non-conformance reports (NCRs) and root cause analyses (RCAs), following up on actions
- Ensure positive release of all products and maintain up-to-date equipment calibration records
- Conduct annual validations, and internal audits, and compile reports
- Manage supplier approval process and maintain relevant documentation
- Conduct shelf-life testing, traceability audits, and assist with handling customer complaints
- Train staff on QMS procedures, one-point lessons, and quality workshops
- Ensure appropriate control of hold stock and conduct trending and analysis of GMP, NCRs, complaints, and foreign bodies
- Prepare monthly quality dashboard and assist the Head of Quality with external audits
- Support the Hygiene team and provide cover for the Head of Quality during absences
Candidate Profile
- Previous QA experience or experience in a similar role within a food manufacturing environment
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Excellent people management skills
- Experience with BRC and advanced food hygiene training
- Advanced literacy, numeracy, and IT skills
- A degree in food science or related discipline is desirable but not essential
Benefits
- Company events and activities
- Company pension
- Cycle to work scheme
- Free on-site parking
- Referral programme
- x1.5 overtime rate
- 20 days holiday + bank holidays (+ an extra day for each year of service, capped at 1 week)
- Service rewards
- Private healthcare
- Annual salary reviews
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
The role will comprise traditional Quantity Surveying duties, including Feasibility Studies, Cost Plans, Bills of Quantities, Employer’s Requirements, Valuations and Cost Reports, Final Accounts, and cashflows.
Additional interest in and awareness of the following areas would be of particular benefit:
Contract Administration
Project Management
Delivering projects in the cultural, heritage and museums sector and in the public sector for Local Authorities
Life Cycle Costing, Renewable Technologies and / or Mechanical and Electrical Services Surveying
This role offers the opportunity to assist with the development of projects and to work closely with a range of clients, acquiring professional skills and knowledge across the Focus service portfolio. It offers an exceptional opportunity for the right person to advance within the field and development opportunities exist both within the team and across the wider multi-disciplinary business, with exposure to varied project types that prioritize sustainability and innovation.
Assisting with the procurement and tendering process
Assisting the Department Leads in providing estimates for clients ensuring that any deadline is met
Taking off drawings accurately to ensure correct quantities and details are established
Carrying out valuations on site of works done in the monthly period
Providing cost reports to the client
Attending briefing, pre-start and monthly progress meetings
Assist the Project Management team with the management of live projects
Aid with the preparation and submission of final accounts, variations and interim payment requests
Training:
Chartered Surveyor Level 6 Degree Apprenticeship (Quantity Surveyor Pathway) BSc (Hons) & RICS APC to gain chartered status
Day release one day per week on NTU campus during term time
Training Outcome:
There is opportunity for growth and progression within a company that values diversity and inclusion, with real potential to move into more senior roles
The role offers scope to develop your professional skills and knowledge across the wider Focus service portfolio.
We would usually expect an apprentice to complete their degree and become a Graduate Surveyor until they are self-sufficient in running standard type projects at a Consultant level
We encourage RICS membership and support our Graduate Surveyors through to Chartership in an appropriate timescale, with in-house mentoring, and have a strong track record in achieving this aim
Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, providing construction consultancy services.
With strong sustainability credentials and a commitment to making a positive impact, we actively seek to drive change in our industry.
Our innovative approach, coupled with a hybrid work environment, provides our employees with a dynamic and inclusive atmosphere where they can thrive and contribute to our collective success.Working Hours :Five years degree, plus additional 6-12 months for RICS assessment completion.
Monday - Friday, 9.00am – 5.00pm (half an hour for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.
Training:You will be based at our Head Office in Blackburn 4 days a week, and complete your day release program at Burnley College.Training Outcome:Our current apprentices have progressed onto Creative Digital Design Professional (integrated degree), Level: 6 whilst maintaning full time employment at Vital Energi, and have secured full time positions within the organisation. Employer Description:Vital Energi is undergoing significant growth to meet the increasing demand for energy-saving and low-carbon energy projects. We are an energy solutions provider who design, build, operate and maintain low carbon energy projects.
We support hospitals, universities, residential developments, towns and cities, as well as industrial and commercial clients to decarbonise their buildings.Working Hours :Monday to Friday 8am to 5pmSkills: IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of cars from routine servicing to electrical fault diagnostics.
You will be an Apprentice service and diagnostic car technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing cars
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skills levels in all aspects of repair, service and maintenance of cars
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:
Training consists of 17 weeks block training over a 3-year period with the remainder of your time being spent at a Honda retailer where practical training and guidance will be provided
You will be working towards an Advanced Motor Vehicle Service and Maintenance Technician - Light Vehicle Apprenticeship (Level 3 qualification) along with Functional Skills in maths and English at Level 2
Honda Challenge Personal Development Programme
You will also work towards Honda internal qualifications
As part of your training, you will attend our Honda Apprenticeship technical centre in Bracknell for block release training (accommodation and transport costs will be covered by your employer)
Training Outcome:
Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management
Employer Description:Located just off the M53, right next to the Cheshire Oaks Designer Outlet, Holdcroft Honda Cheshire Oaks has a team of passionate Honda experts on hand to assist you with whatever it is you are looking for, whether it be a used or new vehicle. What’s more, Honda Cheshire Oaks is home to specialist experts, who can advise you anything from electric vehicles to Motability and any service needs your vehicle has. We have a variety of facilities on site including wheelchair accessibility, electric vehicle charge points and a waiting area with plenty of refreshments.Working Hours :Monday - Friday (occasional Saturdays), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,• Professional Attitude,Ability to Build Rapport,Self-Motivated,Confident,Adaptable....Read more...
You will have the opportunity to work in a number of departments (including Engine build, Raft build & Test) to ensure that you develop a wide range of engineering skills. We are fully committed to support you during your training and as an apprentice you will be an integral part of the team.
Located in Barton Under Needwood, Wabtec Corporation and is one of the UK’s leading railway engineering companies. The company undertakes the repair, refurbishment, maintenance and overhaul of all types of railway engines and associated components. Our Vision: “Revolutionise the way the world moves for future generations” do you have what it takes to deliver for our customers?As a Mechanical Engineer you will work within various departments and your development will include:
Safe and Professional working practices including legislation, regulation, industry procedures and safety requirements.
Career skills such as time management, working analytically, communication and organisation.
Understanding engineering drawings.
Learn how to handle equipment safely and correctly.
Use systematic faults diagnosis techniques to assist in the rectification of mechanical, pneumatic, and hydraulic systems.
Disassembly & assembly of rafts, engines & transmissions.
Familiarisation with the company’s systems and procedures.
Some administrative duties as and when required.
Adherence to Company Health & Safety Policy and safety regulations is essential. You will engage in continuous learning and development activities as part of the apprenticeship programme, including attendance at college and on-the-job training.What We Offer:
Comprehensive on the job training leading to a Level 3 qualification.
A supportive learning environment with opportunities for personal and professional growth.
Hands-on experience in a dynamic business setting.
Regular feedback and guidance from mentors.
A steppingstone to a rewarding career in Mechanical Engineering.
Training:
Level 2 Engineering Operative apprenticeship standard
Level 1/2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:A chance to gain essential mechanical engineering knowledge within a progressive company with the potential of a full-time position and career progression on completion of apprenticeship.Employer Description:Engineering Industry/Rail Manufacturer and Overhaul.Working Hours :7.30am to 4.00pm, Monday to Thursday, with ½ hour unpaid lunch break. 7.30am to 12.30pm, Friday.Skills: Attention to detail,Communication skills,Logical,Number skills,Organisation skills,Problem solving skills,Team working,Time-Management....Read more...
Install, maintain and repair water services e.g. heating pipework, radiators, boilers
Install, maintain and repair ductwork systems e.g. ducts, extract grilles
Diagnose and rectify faults on a range of heating & ventilating systems and equipment
Commission systems to ensure maximum efficiency against design specification
Training:You will split your time between working alongside a seasoned mentor and studying block release with our training provider. You will work towards your NVQ Level 2 in Building Services Engineering as well as gaining essential hands on experience on site. You will also have the opportunity to attend various additional courses throughout your tenure with us.Training Outcome:Upon completion you will be a fully qualified engineer. Depending on what you choose to specialise in you may go onto the tools as a heating and ventilation engineer, or work in the office as part of the design team or project management team. The majority of our apprentices stay on with us and have forged a successful career.Employer Description:CF Roberts have been providing Electrical Services since the 1935 in Hereford. In 1997 CF Roberts moved its head office to its current location within Cheltenham, the larger site providing the facilities necessary for training and growth. In 2005 CF Roberts moved into Mechanical services, an area which we are applying substantial resources. The company is still a wholly owned family business following the original business ethics laid down by its founder Cyril Roberts.
CF Roberts is a medium sized electrical and mechanical contractor. Carrying out works from £100 to £7.0 million in value. The company operates in 3 areas. Major works, covering New Build and ‘protype’ M&E projects up to 5m in value. Retail & Leisure, specialising in fit-out and refurbishment specialising in framework/multiple site agreements up to £3m in value, plus a 3rd sector concentrating on Minor works, roll out programmes and FM.Working Hours :Predominantly Monday to Friday, with a guaranteed minimum of 37.5 hours per week, however working & staying away from home and working evenings & weekends are a key part of the job. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Physical fitness....Read more...
Role & responsibilities:
As an apprentice Inspector, the candidate will be learning to inspect seamless steel cylinders and cylinder components in accordance with specifications and engineering drawings. This will be aided by the use of various inspection equipment such as micrometres, Verniers and gauges etc. whilst undergoing your training, which is a mixture of full-time at the AMRC training centre followed by day release and on-the-job training.
Once qualified, the candidate will be performing in-process inspection checks on products in a safe and controlled manner, meeting all quality specifications whilst satisfying productivity requirements and in compliance with engineering drawings and associated specifications. Ensure that equipment is maintained, relevant records are up-to-date and that all processes work effectively to ensure that the business can fulfil its aims.Training:You will study on a Level 3 Engineering & Manufacturing Support Technician pathway. On completion of this, you will gain a qualification in Engineering at Level 3 standard.
During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After this, you will attend the Training Centre for one day a week for knowledge study.Training Outcome:Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world. These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide.Employer Description:Based near Meadowhall, we have over 125-years of experience specialising in delivering high-pressure gas containment solutions for industries like defence, energy, and transportation. Our expertise ensures bespoke, safety-critical systems that meet the highest standards of quality and performance worldwide.Working Hours :You will work Monday to Friday. Your start and finish times, including your shift pattern, will be determined by the employing company.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
Role & responsibilities:
As an apprentice machinist, the candidate will be learning to manufacture seamless steel cylinders and cylinder components on a variety of CNC & Manual machines, including DMG NLX CNC Lathe, DMG DMF CNC Mill, XYZ CNC lathe as well as varies manual lathes and milling machines, whilst undergoing your training which is a mixture of full-time at the AMRC training centre, followed by day release and on-the-job training.
Once qualified, the candidate will operate the above machines while performing in-process inspection checks, producing high-quality products in a safe and controlled manner, meeting all quality specifications, whilst satisfying productivity requirements and in compliance with engineering drawings and associated specifications. Ensure that equipment is maintained, relevant records are up to date and that all processes work effectively to ensure that the business can fulfil its aims.Training:You will study on a Level 3 Machining Technician pathway. On completion of this, you will gain a qualification in Engineering at Level 3 standard.
During the first year of the apprenticeship, your learning will take place at the University of Sheffield’s AMRC Training Centre based at Catcliffe, Rotherham, for an initial block of study on a full-time basis. After this, you will attend the Training Centre for one day a week for knowledge study.Training Outcome:Completion of the University of Sheffield’s AMRC Training Centre apprenticeships are nationally recognised qualifications which are acknowledged and respected by employers across the world. These can open the door to many more opportunities, such as Engineering Management and Project Engineering positions across a range of sectors worldwide.Employer Description:Based near Meadowhall, we have over 125-years of experience specialising in delivering high-pressure gas containment solutions for industries like defence, energy, and transportation. Our expertise ensures bespoke, safety-critical systems that meet the highest standards of quality and performance worldwide.Working Hours :You will work Monday to Friday. Your start and finish times, including your shift pattern, will be determined by the employing company.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills....Read more...
Ensure both the technical and commercial requirements are accurately captured and translated
Reviewing the tender opportunities, compiling tender responses, cost roll-ups, and supporting the opportunity pricing
Commercial administrative support, and preparation of terms & conditions (including negotiations) in compliance with external and internal tendering requirements
Undergo general training in other related departments both in the office and on the shop floor
Assist the other Commercial Operations Engineers with their daily activities
Log enquiries, identifying the scope of work and liaising with sales to assess the opportunity
Liaise with other departments to ensure compliance with the enquiry specification
Training:
Primarily based in the workplace
Apprentices attend Loughborough College on block release to study Level 4 Higher National Certificate/Higher Technical Qualification in Engineering
Trainer / Assessor to visit in the workplace
Training Outcome:After completion of training period, progression to permanent role and further scope to promote to a Commercial Operations Engineer/Production, depending upon experience and skills.Employer Description:We provide agile and adaptive engineering solutions and products, including consultancy services, design and project management as well as award-winning product technology, to a wide range of projects.
Through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping to future-proof critical infrastructure.
Installed in some of the world’s most demanding applications, our range of transformer solutions are designed and built by our engineering experts using quality materials to our exacting standards. The result is products that deliver on performance, reliability and efficiency – time after time.
Fully supported throughout their lifespan by our team of expert engineers, our designs abide by EU Regulation 548/2014 Tier 2, also known as EcoDesign Compliance, which legislates the efficiency of transformers.
The range includes power transformers, special transformers and reactors, as well as tapchangers.Working Hours :Monday – Thursday – 8:30am – 5pm and Friday – 8:30am - 1:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
As a Degree Apprentice Design Engineer, you will be involved in learning and developing your knowledge and skills within the electrical transmission and distribution sector.
This will involve working with our Overhead Line and Underground Cables teams to deliver a range of projects and engineering solutions, from early stage optioneering, to feasibility studies, right through to detailed design and providing design support to our clients during the construction stage.
A typical day may see you involved in the following:
Using engineering design software to create models of proposed and existing line routes and structures
Carrying out structural analysis on existing electricity network assets to assess suitability for reuse or replacement
Designing foundations for new assets including electricity pylons
Evaluating various options to connect wind, solar or battery storage facilities to the electricity network
Producing engineering drawings using Computer Aided Design (CAD) software
Create reports detailing engineering solutions for submission to our customers
Working with our project management team to develop plans and schedules to deliver our designs and projects to budget and time constraints
Training:
Qualification: Bachelor of Engineering in Civil Engineering
Location: Study; Nottingham Trent University, Work; Groundline Engineering, Annesley, Nottinghamshire
Delivery; Day release (4 days work and 1 day at university per week during term time. 5 days work per week including study time outside of term time – Paid annual leave is included)
Training Outcome:Progression to Assistant Design Engineer role upon completion of degree apprenticeship. Eligible for professional qualification at Incorporated Engineer (IEng) grade with the Institution of Civil Engineers. Progression to the Design Engineer role following a successful IEng professional review.
Further career progression options for Senior Engineer roles, project management or team leader positions. Further study or equivalent experience to Masters’ degree level will gain eligibility for a professional qualification at Chartered Engineer grade with the Institution of Civil Engineers (ICE) following successful professional review.Employer Description:Groundline Engineering are all about keeping the lights on...literally! We're the team working hard on innovative solutions that make energy networks stronger, safer and smarter. What does that mean though? Look up! See those overhead power lines delivering the electricity infrastructure that keeps our daily lives ticking by? we play a critical role in keeping them all up there, safely and sustainably. Plus, there’s all the technology beneath your feet, that our underground cabling team has played a critical role in developing. Our Engineers and CAD team work with the latest technology to deliver engineering solutions to clients across the globe.Working Hours :Monday to Friday.
Some flexibility on start/finish time, to include 8 working hours per day between 7.30am and 6.30pm (8.30am-5.00pm is the most common working day for our employees).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Creative....Read more...
An exciting opportunity for an apprentice to work alongside qualified Honda technicians where you will be fully trained in all aspects of maintenance and repair of cars from routine servicing to electrical fault diagnostics.
You will be an Apprentice service and diagnostic car technician in a busy workshop environment
You will carry out tasks relevant to maintaining and repairing cars
To assist qualified technicians with servicing and repairs
To observe best work practices, develop and maintain skills levels in all aspects of repair, service and maintenance of cars
To maintain a clean and safe work environment
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the company
To be responsible for the safety of yourself and others, using protective equipment when required
To develop and maintain a thorough and current product knowledge
To ensure a consistently high level of quality and workmanship
To advise the Workshop Controller or Service Advisor of any additional work necessary on a vehicle during servicing
Assistance with any other tasks as required
Training:
Training consists of 17 weeks block training over a 3-year period with the remainder of your time being spent at a Honda retailer where practical training and guidance will be provided
You will be working towards an Advanced Motor Vehicle Service and Maintenance Technician - Light Vehicle Apprenticeship (Level 3 qualification) along with Functional Skills in maths and English at Level 2
Honda Challenge Personal Development Programme
You will also work towards Honda internal qualifications
As part of your training, you will attend our Honda Apprenticeship technical centre in Bracknell for block release training (accommodation and transport costs will be covered by your employer)
Training Outcome:
Possible career progression opportunities include Master Technician, Service or Aftersales Department Management or even Dealership Management
Employer Description:Cox Motor Group, trading as DJ Cox Ltd, is one of the leading automotive dealership groups in Lancashire and Cumbria, with sites including Lancaster Honda. Founded in 2000 by David Cox, the company has grown rapidly through a strong focus on people, long-term planning, and customer satisfaction.
With a culture that values internal growth and talent development, many of our senior leaders started with the company over 20 years ago. Our commitment to staff retention and creating career opportunities has played a key role in our continued expansion, including major acquisitions like Kendal Motor Village.
We’re proud to consistently rank among the top Honda dealerships in customer satisfaction, and we’re looking for dedicated individuals to join a team that values excellence, teamwork, and long-term success.Working Hours :Monday - Friday (occasional Saturdays), times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,• Professional Attitude,Ability to Build Rapport,Self-Motivated,Confident,Adaptable....Read more...
SMD Ltd, is a leading provider of structural metal decking solutions across the UK, is offering an exciting opportunity for an ambitious and motivated individual to join our Contract Team as a Construction Apprentice.
You’ll be working on a variety of construction projects, assisting in site operations from start to finish. Under the guidance of experienced professionals, you will gain well rounded skills and knowledge in all aspects of a construction project. This includes estimation, commercial, technical and site management whilst learning how to maintain health and safety standards, and ensure work is delivered to a high quality and on schedule.
Our Contracts Team manage projects from start to finish - they secure, design, process and deliver every project. As part of the team, you will support with various tasks within the areas of estimating and sales, commercial, design & construction management.
Duties would include but are not limited to:
Answering phone calls & emails
Booking in estimates and chasing customers for status updates
Completing pre-qualification information for prospective customers
Processing, printing and posting site drawings
Logging site diary information provided and collating weekly contract report for issue
Processing & logging time sheet information & site paperwork
Providing document control support for all team functions
Collating and issuing site documentation
Assist in organising and booking in site equipment, deliveries & sub contract labour
Attend and contribute to internal team meetings and deliver agreed actions when requested
Support with various forms of data entry
Training:
General job role training will be given in house by members of the Contract Team alongside our Training & Development Manager for any visits to a construction site
On the job training and college release. Detailed training plan to be confirmed in apprentice e-portfolio
Training Outcome:
Progression to Full Time employment
Employer Description:Since 1987, SMD have been shaping the skyline of Britain and skylines across the world by designing, supplying and installing products that help form iconic buildings that we all know. Initially, we specialised in composite metal floor deck and, over the years, have developed a suite of market leading profiles that complement our first-class design and installation service. Our floor deck profiles are available on their own or as a ‘Complete Solution’ where we design, manufacture, deliver and install the fall arrest systems, floor deck, shear studs and concrete in a single package. In addition, we offer structural roof deck profiles, void protection systems and a concrete topping service. All our products come with our excellent design and installation service. SMD’s business strategy is very much based around providing quality products and first-class service, ensuring our clients’ needs are delivered at all levels, and that the business develops to meet their future needs. We strive to deliver SMD’s main goals of Quality, Service, Safety and Sustainability. To complement our comprehensive product range, we offer a wealth of technical experience on our website and in person. The pre-construction and manufacturing elements are only the first part of the story. A quality product is only ‘true quality’ when successfully installed on your project. Our operations are structured to ensure effective management of your project. Delivered through a network of regional construction teams and backed up by directly employed site operatives.Working Hours :Monday - Thursdays, 08:45 - 17:00 and Friday, 08:00 - 15:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
We have been working with apprentices since 2010 and our goal is to build your skill set and raise your confidence to a level where we can employ you at the end of the apprenticeship. Through this opportunity, we have found that every person who applies has a tremendous amount to offer and our duty is to make sure we can unlock that talent within yourself.
From the start of the role you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works and how to raise support tickets. You will be taught how to connect remotely to our customers to view their PCs and you will be trained on how to solve all types of queries. Every support job is unique which makes the role fun and interesting meaning no two days are ever the same. You will get to experience working in a professional environment providing you invaluable skills for any role even beyond working with Focus.
Duties you will get to learn and could be involved in include:
Software support via telephone and email
Software and database installations
SQL queries and understanding of SQL Server
Crystal report writing
Problem solving
Software testing
Demos and webinars
Time ups and software customisations
Azure server management
As your progress through the apprenticeship, your role will evolve, and you will have the opportunity to expand into further areas of the business.Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Approximately four on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work based project and presentation
Portfolio based interview
Training Outcome:Potential for long term opportunities and new roles within the businessEmployer Description:Focus Micro Systems are an In House Software Development company who develop software for the property sector and have been dedicated in doing so for over 40 years. Our close knit, Oxford based team know our products inside out, having designed and developed them from the ground up.
We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them.
Founded in 1981 we are proud of our position as market leaders in the property management software sector. We thoroughly develop and test our products and are entirely confident that our intuitive property software packages, support, training, and maintenance solutions will suit all the requirements of any property agency. Our expert professional and friendly team are able to provide the perfect solution for any property agent.
We build and update our software packages regularly to meet the ever-changing property market. We are always at the forefront of new technology and are able to adapt to the needs of those in the property sector.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
