Reception Duties
Greeting visitors and showing them to where they need to be, ensuring they sign in, offering drinks etc…
Signing for deliveries or sending them to the loading bay
Answering and taking call in line with company policy (within 3 rings etc) System:
Entering new materials on GO with all the correct data(Size, Price)
Entering Price lists and maintaining/improving them in GO
Entering new materials on GO with all the correct data(Size, Price)
Maintaining customer details within their accounts on GO
Up dating prices in GO(Materials & Customer Price Increases) Estimating:
Giving customers technical information documents (phometric and acoustic.
Advising customer the best way to meet their requirmnets, and helping them overcome any technical problems they may have.
Looking at larger projects rates to win the jobs.
Discussing up coming projects with customers to fill our future order book.
Contacting customers to convert quotes to orders.Sales Office.
Keeping Glass Orders emails fully up to date, responding to queries efficiently.
Processing orders daily and leaising with transport and production for delivery dates that meet the customers expectations. Orders are acknowledged within 24 hours of receipt.
Confirming Customers deliveries 48 hours before they leave us.
Responding to any quotes that come into the teams emails promtley.
Processing Daily Invoices/Uploading onto sage.
Opening New Accounts with agreed terms and conditions, liasing with MD.
Liasing with customers and MD regarding Credit Control of customer accounts.
In all tasks that are carried out I always promote that the heart of our business is the customer, aside from our USP's which are lead time of 10 days from receipt of order and excellent customer service, myself and team will endevour to exceed the customers expectations.Training:
This is an Advanced Apprenticeship in Business Administration (Level 3 qualification)
It will involve a combination of on and off the job training in the workplace
You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor alongside monthly online workshops via Teams meetings
After between 14 & 18 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship
The End Point Assessment will comprise of a Project, Knowledge Test, and a Presentation/Interview with the assessor
More information on course content and assessment methods will be discussed at interview
Functional Skills English and maths if required
Training Outcome:On completion of the program, the Business Administration apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase responsibilities.Employer Description:Senior Glass Systems are one of the UK’s leading manufacturers of high quality glazed units. Installed throughout the UK in both residential and commercial projects, our double and triple glazed units are built to last with reliable long-lasting seals, impressive thermal efficiency and assured noise insulation. From our state of the art manufacturing facilities via our fleet of delivery vehicles we can fulfil any size order anywhere in the UK.Working Hours :Monday to Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2)
In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3.
Daily Responsibilities:
Rotate around the production facility with day-to-day tasks assisting operators
Monitor performance data and suggest improvements to increase efficiency
Participate in 5S workplace organisation activities
Complete training modules and assessments as part of your qualification
Maintain accurate production records and report deviations
Year 2/3 – Business Administrator Apprenticeship (Level 3)
In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company.
Daily Responsibilities:
Provide administrative support, including preparing reports, managing files, and handling internal requests
Support business process improvement projects by applying your LEAN knowledge to administrative tasks
Coordinate internal meetings, agendas, and documentation
Assist with purchase order processing, data entry, document control, stock control and sales order processing
Handle communications professionally and maintain confidentiality
Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications.
Year 1: LEAN Manufacturing Operative – Level 2
Key Learning Areas:
Introduction to manufacturing processes and production systems
Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time)
Understanding of health & safety, quality assurance, and standard operating procedures
Practical problem-solving and root cause analysis
Use of hand tools, machinery, and quality control systems
Teamwork and communication within a manufacturing environment
Year 2/3: Business Administrator – Level 3
Key Learning Areas:
Office administration and organisation
Business communication and professional correspondence
Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software)
Record management, reporting, and scheduling
Understanding internal processes and workflow efficiencies
Customer service and stakeholder engagement
Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan.
You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement.
As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
The role as Apprentice Payroll Administrator is an exciting opportunity for the right candidate to work within a busy team based in Swindon. An Ideal entry level position if you would like a career in Payroll / Finance.
You will be given the opportunity to get involved in a multiple array of tasks whilst working towards your apprenticeship.
You will be contributing to the successful performance of the existing Finance Team, providing assistance and support to them in managing accounts. You will be supported to develop your accounting and administrative abilities and gain relevant skills and experience to further your career in finance and accounting. This is an excellent opportunity to acquire and hone practical accounting skills in a professional environment alongside a formal qualification.
Key responsibilities include:
Using Sage L50 to execute payrolls and complete the necessary reporting, full training given.
Working with Aged Debtor Reports to highlight areas of concern to the relevant parties.
Investigation, classification and resolution of queries that may arise
Other Duties within the Finance Department where necessary to enrich your career in Finance
Customer facing with good communication skills
Be highly organised and able to manage multiple tasks and ability to learn and put into practice new skills
Collaborate with internal teams, ensuring accurate and sensitive information sharing in line with data protection regulations
Complete course work on time and to a high standard and Produce, maintain and be responsible for content, accuracy and sign off of assessments completed
Skills :
Strong communication skills, with the ability to work effectively in a team.
Proficient in MS Office (Word, Excel, Outlook) and good numerical skills
Requirements:
Be 16 years of age or older
Must have at least a grade C or 4 GCSE or equivalent in Maths and English
Have an understanding and/or interest in Accounting/Finance
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Courses available Accountancy (AAT) Level 2 or 3 depending previous qualifications
Salary: £7.55 per hour for the 1st year – Rate will be assessed after a year.
Location: Swindon
Hours: 08.30am -16:30pm. Monday – Friday
Some flexibility in hours may be required to suit the needs of the business.
Why Join Us? At First City, you’ll be part of a dedicated team making a real difference in the health and social care sector. You’ll work in a supportive environment where your contribution is valued and career development is encouraged.
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING ....Read more...
