· Sales order processing
· Liaise promptly with Credit Control with respect to accounts and orders blocked
· Proactive approach to ensure customers are kept up to date on order status and to find resolutions to customer issues and resolve in a timely manner
· Maintain Customer Price Lists
· Be the main, front-line point of contact for all customers by phone/email and to take full ownership for orders/queries through to resolution
· Be responsible for the resolution of all queries/credits and goods returns
· Participate in product and system training as required
· Producing sales reports for both internal and external contacts
· Support the Project Managers with aspects of customer serviceTraining:Level 3 Business Administrator apprenticeship standard:
Training delivered remotely by Starting Off
6 hours a week within working hours to focus on the apprenticeship training
Team/Zoom learning
OneFile online learning system
Training Outcome:Potential permanent position available upon successful completion of the apprenticeshipEmployer Description:They are a leading manufacturer of high security locking systems for doors and windows. Building component manufacturers, security professionals, architects, builders, and users all over the world value the robust and innovative technology.Working Hours :Monday - Thursday 8.30am to 5pm with a half an hour break and Fridays 8.30am to 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
IT Network Support
Maintain reliable internet and network connectivity across the Trust.
Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely.
Install and configure hardware/software on workstations and devices.
Set up and manage user accounts in Microsoft 365, MIS, and other systems.
Maintain and contribute to an IT knowledge base for future problem-solving.
Hardware & Equipment
Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment.
Carry out routine maintenance, replace consumables, and complete minor repairs.
Keep accurate inventories and security mark equipment.
Cybersecurity & Data Protection
Monitor and maintain network security, ensuring safe and appropriate use.
Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines.
Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations.
Audio/Visual Support
Set up and operate AV equipment for assemblies, school events, and performances.
Film, edit, and produce video content for internal and external use.
Liaise with suppliers for AV equipment hire or purchase.
Project & Event Support
Provide technical support for IT-related projects across the Trust.Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances).
Assist with examination material preparation and submission.
Skills, qualities and Desirable knowledge:
Passion for technology and problem-solving.
Strong communication and interpersonal skills.
Organised, adaptable, and able to prioritise tasks.
Able to work independently and as part of a team.
A calm, helpful, and customer-focused approach.
Microsoft 365, Microsoft Office, and basic networking.
Active Directory and Adobe Creative Cloud.
Hardware assembly, maintenance, or upgrades.
AV equipment setup and video editing.
Training:Your training plan:
All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
More training information:
Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as:
Network or Systems Administration.
Cyber Security.
Cloud Computing.
IT Project Management.
Digital Infrastructure.
You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private medical insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principles
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
To maintain effective working relationships, both within their own team and with wider stakeholders.
To use appropriate methodologies, tools and best practice as directed by their supervisor.
To understand and adhere to company policies and procedures in their work area.
To undertake duties to meet the needs of the service and work within established service level agreements.
To adhere to monitoring, compliance, and audit procedures.
To assist in business application support within their work area and undertake tasks utilising agreed standards and procedures and work with periodic supervision.
To assist colleagues in regular liaison and provide professional advice and support to a wide range of internal and external stakeholders.
To be responsible for maintaining their own knowledge and skill sets across a wide range of applications, as directed by their supervisor.
Undertake training and maintain knowledge in end user applications, including our clients’ main patient management and clinical systems.
To contribute to the evaluation of business processes and, using best practice, identify options for improving efficiency and effectiveness of operational delivery.
Engage in floor walking in our hospitals to provide proactive troubleshooting of IT technical and end user systems issues, endeavouring to resolve issues first time through own knowledge or through an understanding of the wider Innovate resource who can provide support.
To contribute to the development of information technology security policies, standards and guidelines and maintain an awareness of associated risks and issues.
To undertake and monitor changes to live application environments under direct supervision of senior colleagues, escalating any emergent risks or issues that are identified.
To investigate faults within the assigned work area, using appropriate diagnostic tools and techniques and seek guidance on their resolution as necessary.
To be responsible for understanding and complying with the General Data Protection Regulation and communicate risks and issues as appropriate.
To prioritise and promptly diagnose incidents and problems in accordance with agreed procedures, escalating if unresolved or requiring specialist or managerial direction.
To escalate issues which cannot be resolved locally to supplier support services as per agreed procedures, track the progress of escalated issues and liaise with suppliers to enable resolutions.
Assist with continuous improvement to practices in their work area by maintaining an awareness of advancements in information technology and their relevance to Innovate Healthcare Services and evaluating business processes throughout their programme.
Support & Collaboration: Work closely with team members and stakeholders, providing professional advice and assistance while maintaining effective relationships.
Technical & Operational Duties: Assist with IT support tasks, troubleshoot issues, follow procedures, and contribute to improving business processes and service delivery.
Learning & Compliance: Stay up to date with systems and applications through training, while adhering to company policies, data protection regulations, and security standards.
Training Outcome:Following successful completion of the course, there would be an opportunity for a permanent position on our Service Desk.Employer Description:Innovate Healthcare Services is a joint venture company of South Warwickshire University NHS Foundation Trust and George Eliot Hospital NHS Trust, providing digital and technology services across Warwickshire and beyond.
Formed in December 2021, we are a team of just over 200 colleagues leading a new era of digital healthcare putting both patient care and innovation at the heart of everything we do.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: IT skills,Organisation skills,Team working,Customer service skills,Microsoft Word,Microsoft Excel,Microsoft Outlook,Ability to manage own workload,Adaptability and flexibility....Read more...
Providing technical support to users via phone, email, and remote tools like ISL
Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365
Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android
Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met
Setting up and maintaining hardware including networks, VoIP systems, and end-user devices
Conducting regular patching and software updates using Intune and Jamf School
Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link Omada, and Draytek
Writing and using PowerShell scripts to automate tasks and support system configurations
Documenting tasks and updates in the ticketing system and communicating progress via Teams and 3CX
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time position with the business
Employer Description:At Ark Technology, they're more than just an IT provider — they're a values-driven business that empowers schools, charities, and community organisations with technology that makes a difference.
Based in Wigan, they offer IT support, cloud services, device management, and security solutions to clients across the North West. With a strong reputation for integrity, technical excellence, and putting people first, Ark Technology is the perfect place to start your journey in IT.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working....Read more...
We are seeking a ServiceNow-focused GenAI Engineer to design and deliver AI‑powered agents and automations across the Now Platform. You will leverage ServiceNow capabilities (Virtual Agent, Now Assist, Generative AI Controller, IntegrationHub, Flow Designer) and ITIL practices to improve service experiences and operational efficiency while ensuring security, compliance, and measurability.
What you’ll do:
Design, implement, and iterate GenAI use cases on ServiceNow, including Virtual Agent topics, Agent Assist, auto‑summarization, resolution note drafting, KB authoring, and intelligent triage/routing.
Build resilient integrations using Scripted REST APIs, REST Message/SOAP Message, IntegrationHub spokes, Flow Designer, and MID Server for on‑prem systems.
Translate ITIL processes (Incident, Problem, Change, Request, Knowledge, CMDB, SLA/OLA) into robust AI‑enabled workflows with proper approvals, audit trails, and handoffs.
Configure and use the Generative AI Controller with approved providers (e.g., Azure OpenAI, OpenAI, Vertex AI) and apply prompt templates, guardrails, and content filtering.
Implement retrieval and knowledge experiences using AI Search and Knowledge Management; integrate external RAG or vector search when needed via IntegrationHub or sidecar services.
Develop secure, maintainable ServiceNow code: Business Rules, Script Includes, ACLs, Data/UI Policies, Client Scripts, UI Actions, Workspaces/Experience/UI Builder.
Define SLOs/SLAs for AI features; implement telemetry via Performance Analytics, logging, and evaluations; enable A/B testing and human‑in‑the‑loop review where appropriate.
Apply secure-by-design and Responsible AI practices: PII redaction, least‑privilege ACLs, encryption controls, and compliance with organizational and platform guidelines.
Requirements:
4+ years of software engineering experience, including 2+ years building production integrations or services with JavaScript/TypeScript (Node.js).
Hands-on experience building and consuming REST APIs and SOAP services (OpenAPI/Swagger, WSDL/XSD, XML/JSON, API gateways, request signing, WS-Security).
Demonstrated experience delivering LLM-powered solutions (agents, RAG, tool/function calling, prompt engineering) in production or enterprise pilots.
Working knowledge of ITIL v3/v4 processes.
Experience integrating with ITSM platforms (e.g., ServiceNow, BMC Helix/Remedy, Jira Service Management) and enterprise identity/access controls.
Proficiency with cloud services (AWS, Azure, or GCP) and at least one managed LLM platform (Azure OpenAI, AWS Bedrock, Google Vertex AI, OpenAI API, Anthropic).
Familiarity with vector databases/search (e.g., Pinecone, FAISS, Weaviate, Elastic/ES, Azure AI Search) and embedding pipelines.
Solid understanding of testing and quality for AI systems (unit/integration tests, offline/online evaluation, A/B tests, human-in-the-loop review).
Experience with Git-based workflows and CI/CD (e.g., GitHub Actions, GitLab, Jenkins, Azure DevOps), containers (Docker), and basic Kubernetes or serverless deployment.
Strong communication, documentation, and stakeholder management skills.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
....Read more...
Your daily duties will include:
Electrical Installations
Up-rating existing systems
Lighting, security lighting and emergency lighting
Fire and security systems
Wiring, cabling and data installations
PAT Testing
Inspections
Servicing, repairs and maintenance
Training:You will attend Hull college 1 day a week and the remaining 4 days you will be at the place of work. Where you will be mentored and trained by highly skilled and qualified Electricians.Training Outcome:For the right candidate, there is potentially a full-time role to continue with your profession as an electrican on completion of the apprenticeship.Employer Description:Europa Caravans Ltd was formed in February 2009 by Donald and Graham Oades in the depths of a recession, they both left steady jobs to start their new business, when doing this they were faced by the same questions from suppliers “is this the best time to start a caravan company”, under the same breath suppliers said if you can start in such difficult times then when it comes back you will thrive, the two new directors already had strong leads and were confident they had a good business. All the suppliers gave Europa a lot of support as Graham and Don were both very well known to them.
Don and Graham have both worked in caravan companies for years, Graham has been building caravans since 1984 and Don starting his career in caravan manufacture in the 90’s, both built their way up to high managerial positions giving both of them a vast range of experience in the industry. All their employees were carefully selected giving them such a strong team which gave them a quality product from the start. Within five weeks the factory was set up, drawings done and the first caravan completed, from that day on they were already building a steady 4-5 caravans per week to a very high standard, when starting their new company Don and Graham had the chance to design out all the problems they had encountered in their years of building caravans, giving them a better quality product with less problems.
By the October of their first year they had already outgrown the various units they had taken on a small industrial estate and looked to move under one roof with more space, by January 2010 production moved in to a 45,000sqft factory giving them more space for the off line and extending the production line giving a much better flow, production increased 3 fold to meet the demand. Their customer base has grown steadily over the last five years from both Export and the UK and continues to do so, they exhibited caravans at the Cottingham Parks (Hull) in September and the Westpoint show (Exeter) in the October, at both shows existing customers showed their support and new customers are also gained.Working Hours :Monday - Thursday, 7.30am - 4.30pm.
Friday, 7.30am - 12.30pm.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Data Centre Operations Analyst - (24/7 Rotation) - Woking
A leading Datacentre Provider in Woking are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across their state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across their data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Data Centre Operations Analyst - (24/7 Rotation) - Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across their state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across their data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Field Service Engineer Aberdeen £38,000 to £39,000Growing Reputable Business + Overtime (OTE £55,000+) + Full Training + Early Friday Finish + Yearly Salary Reviews + Van + Tablet Are you a Field Service Engineer seeking a stable, well-established company that values its team and recognises its individual’s efforts? This is a business known for retaining staff by providing real job security, structured support, and a strong team culture. You’ll work across a variety of sites in Scotland and benefit from a well organised shift rota, including an early finish every Friday.If you're a Field Service Engineer who enjoys being part of a supportive team, this could be the ideal role for you. You’ll benefit from well-planned, organised work schedules and the opportunity to join a growing company with over 30 years of industry experience, continuously winning new projects and growing their business.Your Role As a field Service Engineer Will Involve
Carrying out electrical service, maintenance, and installation work on heavy lifting equipment.
Reading and interpreting electrical diagrams and schematics to ensure accurate fault finding and repairs.
Occasionally working away from home as required.
As A Field Service Engineer You Will Need
Apprentice-trained or fully qualified electrician.
Strong ability to diagnose and rectify electrical faults.
A proactive attitude with a willingness to develop mechanical knowledge and skills.
The Role IncludesOvertime available (1.5x - 2x Sundays) Full training on specialist machinery and systems Monday to Thursday 8:00-16:30 Friday 7:00 – 15:30Heavy electrical systems, Electrical fault finding, Automation support, Electromechanically, Wiring looms, Industrial control systems, Hands-on electrical build, electrical field service, field service engineer, , Electrical build technician, Electrical manufacturing....Read more...
Provide administrative support across departments, particularly HR and Talent teams.
Answer phone calls and emails professionally, directing queries as needed.
Maintain accurate digital and physical filing systems.
Help schedule meetings, take minutes, and prepare documentation.
Assist with office supplies, deliveries, and general coordination tasks.
Assist in drafting and posting job advertisements on job boards and company platforms.
Help screen CVs and applications against job descriptions under guidance.
Support coordination of interviews, including scheduling and communicating with candidates.
Maintain recruitment tracking spreadsheets and systems (e.g., applicant tracking systems).
Assist in preparing offer letters, onboarding documents, and new starter packs.
Ensure compliance with data protection and confidentiality policies in recruitment processes.
Support employer branding activities, such as social media posts or careers page updates.
Attend recruitment events, fairs, or open days where applicable.
Support in producing reports, presentations, and internal communications.
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday 9am to 6pm with a 2 hour daily break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
You will work alongside a senior engineer and travel nationwide, to install cables for EPOS systems and other security systems at sports and social clubs.
Work to include:
IP door entry and CCTV
Networking
AV systems
General electrical installations
Training:
You will work towards an Advanced Level Network Cable Installer Apprenticeship delivered by VQ Solutions
You will have a dedicated VQ Mentor, and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend training courses, and have monthly reviews
All apprenticeship work will be completed during working hours
Training Outcome:
The majority of our apprentices are offered full-time employment upon successful completion of their apprenticeship
Employer Description:Club Control is one of the largest providers of custom management products and software solutions to the social club sector in the UK. Our customer base is national and we have offices located in Chester and London. We have a combined industry experience of over 50 years and really know how clubs work and how they operate. Drawing on this knowledge we design our products specially for clubs so they make YOUR job easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Flexibility,Eager to learn,Good time management,Ability to prioritise....Read more...
RCC Operative - FM Service Provider - Barbican, London - £65,000 per annum CBW is currently recruiting for an RCC Operative to join a dynamic team focused on real-time monitoring and optimisation of building systems. Based in London, you will play a key role in ensuring energy efficiency, operational resilience, and occupant comfort across a diverse portfolio of sites. You will be responsible for monitoring BMS, FDD platforms, and IoT technologies, identifying inefficiencies, and carrying out first-line remote interventions. In addition, you will support site-based teams to ensure buildings continue to perform at their best, providing an exceptional standard of service delivery within a critical environment. Hours: 8:00am – 5:00pm, Monday to FridayKey Duties: Monitor building systems (BMS, HVAC, lighting, IoT) to spot and resolve issuesApply first-line remote fixes and escalate complex issues when needed.Manage service requests and ensure timely resolution in line with SLAsProduce reports on interventions, highlighting impact such as energy savings, system improvements, and reduced risksSupport IoT device integration and smart building deploymentsCollaborate with on-site teams and contractors to deliver operational excellenceEnsure compliance with change control, data security, and audit requirementsRequirements:City & Guilds or NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent)Hands-on experience with BMS/HVAC systemsUnderstanding of energy efficiency and sustainability principlesStrong analytical and problem-solving skillsClear communication and ability to work with multidisciplinary teamsDesirable:BMS/Smart Building certifications (e.g., Trend IQ Vision, Niagara Framework)Knowledge of frameworks such as ISO 50001, NABERS, BREEAM, or LEEDExperience with IoT device deployment and telemetryFamiliarity with Net Zero Carbon strategies and smart building analyticsPlease send your CV to Katie at CBW Staffing Solutions for more information. ....Read more...
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable.
What you will be doing:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency
What we are looking for:
Excellent verbal and written communication skills
Strong attention to detail
Patient and methodical approach when resolving user issues
Self-motivated, with a collaborative team-oriented mindset
Consistently positive attitude towards all aspects of the role
Naturally tech-savvy and an enthusiastic problem solver
Excellent time management and the ability to prioritise tasks effectively
Eagerness to explore and work with new and emerging technologies
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies.
Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting....Read more...
Supplier Quality Lead required for a Global Engineering and Manufacturing leader, with multiple worldwide locations employing 1000 + staff and is renowned for quality and innovative deliverables.The successful Supplier Quality Lead will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Supplier Quality Lead will include:
Lead the Supplier Quality and Goods Inwards inspection team ensuring agreed standards are maintained
Create, implement and deliver Supplier strategies
Attend supplier visits and conduct audits to verify their ability to meet internal and external demands and regulatory requirements
Ensure suppliers consistently follow approved programs for manufacturing, packaging, documentation and other operational processes.
Drive improvements within the supplier base using PFMEA and APQP tools
Develop and manage non-conformance processes including containment, screening, root cause analysis and corrective actions.
Nurture relationships with the supplier base and support the onboarding of new suppliers
For the Supplier Quality Lead role, we are keen to receive CV’s from candidates who possess:
Experience as a Supplier Quality Lead or similar within a Engineering or Manufacturing environment
Strong understanding of ISO 9001 standards and other industry standards
Experience mitigating risks, conducting root cause analysis and corrective actions
Knowledge of ERP Systems such as SAP (preferable)
Salary & Benefits:
£60,000 - £65,000 + 10% Bonus (depending on company and personal performance)
Flexible working hours
37.5 hours per week
25 Days annual leave + Bank holidays
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.To apply for the Supplier Quality Lead role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information. ....Read more...
Supplier Quality Lead required for a Global Engineering and Manufacturing leader, with multiple worldwide locations employing 1000 + staff and is renowned for quality and innovative deliverables.The successful Supplier Quality Lead will be easily able to commute to HUDDERSFIELD from surrounding towns & cities, including Leeds, Dewsbury, Halifax, Wakefield and Brighouse.Key Responsibilities of the Supplier Quality Lead will include:
Lead the Supplier Quality and Goods Inwards inspection team ensuring agreed standards are maintained
Create, implement and deliver Supplier strategies
Attend supplier visits and conduct audits to verify their ability to meet internal and external demands and regulatory requirements
Ensure suppliers consistently follow approved programs for manufacturing, packaging, documentation and other operational processes.
Drive improvements within the supplier base using PFMEA and APQP tools
Develop and manage non-conformance processes including containment, screening, root cause analysis and corrective actions.
Nurture relationships with the supplier base and support the onboarding of new suppliers
For the Supplier Quality Lead role, we are keen to receive CV’s from candidates who possess:
Experience as a Supplier Quality Lead or similar within a Engineering or Manufacturing environment
Strong understanding of ISO 9001 standards and other industry standards
Experience mitigating risks, conducting root cause analysis and corrective actions
Knowledge of ERP Systems such as SAP (preferable)
Salary & Benefits:
£60,000 - £65,000 + 10% Bonus (depending on company and personal performance)
Flexible working hours
37.5 hours per week
25 Days annual leave + Bank holidays
Company pension contributions of up to 8%
Please be aware that many roles working for our client will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.You must meet Right to Work in the UK criteria and achieve the required security and clearance requirements to undertake this role.To apply for the Supplier Quality Lead role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Alex Feather at E3 Recruitment for more information. ....Read more...
E3 Recruitment is proudly supporting a highly respected global organisation in hiring for a permanent Mechanical Fitter position.
Overview:
This role presents an exciting opportunity to join a globally recognised engineering leader supplying to key industries including Defence, Power Generation, and Oil & Gas. It’s an excellent chance for a Mechanical Fitter to secure a permanent role and contribute to innovative projects on a global scale.
Location:
Based in Huddersfield with convenient access to the M62, this site is easily commutable from Halifax, Bradford, Leeds, Rochdale, Oldham, Manchester, Wakefield, Barnsley, Rotherham, and Sheffield.
Key Responsibilities of the Mechanical Fitter:
Assembling high-value rotating equipment, gearboxes, and ancillaries
Working from detailed technical and engineering drawings
Using precision measuring tools, including internal and external micrometres
Accurately recording build data, including serial and cast numbers
Compiling shift handover notes and communicating progress effectively
Maintaining a safe and organised working environment with strong housekeeping standards
Taking personal responsibility for health and safety, including hazard reporting and use of PPE
Supporting installations and inspections when required
Experience Required:
Previous experience working in a medium to heavy engineering environment
Ideally experienced in building and stripping rotating equipment, gearbox systems, and associated components
Qualifications:
A recognised qualification in Mechanical Engineering (e.g. Apprenticeship, NVQ, HNC, HND, or equivalent)
Shifts Available:
Multiple shift patterns are available to suit different schedules:
Base Salary (Day Shift): £37,379
AM/PM Shifts: £44,107
Continental Days: £54,666
Continental Nights: £57,937
Holiday Entitlement: 33 days (including public holidays)
This is an ideal position for a Mechanical Fitter who values teamwork and continuous improvement within a supportive and diverse working environment. Joining this team offers the opportunity for secure, full-time employment with a global engineering organisation.
For more information, contact Andrew Joseph at E3 Recruitment or click Apply Now.
Please note: this Roles is subject to UK security and export control regulations. Eligibility may be affected by your nationality, previous citizenships, and place of birth. You must have the Right to Work in the UK and meet all necessary security clearance requirements to be considered.....Read more...
Job Title: Network Architect Location: Hilversum, Netherlands (Flexible Working Options) Contract Type: Permanent (Internal Position) Hours: Full-Time
About the Role
An exciting opportunity is available for an experienced Network Architect to join a forward-thinking IT team within a well-established organization. This position is ideal for a professional passionate about designing, implementing, and modernizing network infrastructure. You will be instrumental in shaping enterprise-wide IT architecture while collaborating with various departments to ensure security, efficiency, and scalability.
Key Responsibilities
Design, develop, and implement secure, scalable, and resilient network architectures.
Modernize legacy systems and integrate them with cloud infrastructure.
Collaborate with stakeholders to ensure alignment of network design with business goals.
Provide expert guidance on network security and ensure adherence to best practices and industry standards.
Work alongside internal teams to drive network automation and improve operational performance.
Lead troubleshooting and resolution of complex network issues.
Stay informed on emerging technologies and best practices to support continuous innovation.
Key Requirements
Demonstrated experience in network architecture, network security, and cloud infrastructure.
Proficiency with Cisco and Huawei networking technologies.
Experience with upgrading and integrating legacy systems.
Strong communication and stakeholder engagement skills.
A proactive, collaborative approach and an entrepreneurial mindset.
Nice-to-Have Skills
Experience with Scrum or Agile methodologies.
Knowledge of network automation tools and practices.
Relevant certifications from Cisco or Huawei.
Dutch language skills (not required, but advantageous).
What’s on Offer
The chance to work on strategic IT infrastructure and modernization projects.
Clear growth opportunities within network engineering and architecture.
Access to professional development and leadership training programs.
A supportive, collaborative, and innovative work culture.
Venquis is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you looking for a Senior Embedded Software Engineer C/C++ role working for a global leading engineering business specialising in complex satellite communications systems?
If so, my client is currently recruiting for a Senior Embedded Software Engineer C/C++ to join their R&D site based in Chelmsford, Essex.
My client is looking for a Software Engineer to join their Team. They are seeking a key individual to join the existing software team engaged in the development of advanced electronics systems for the satellite modems markets. The purpose of this role is to design, develop and support software within the engineering department.
Main responsibilities for the Senior Embedded Engineer C/C++ job will be:
- Strong Embedded C and C++ programming for PowerPC or high-performance ARM processors.
- Experience programming hardware devices at register level.
- Developing low-level embedded software for Linux operating system, Linux kernel development & Linux network programming.
Requirements for the Senior Embedded Software Engineer C/C++ job include:
- The successful candidate will be an accomplished Software engineer with experience within a similar job.
- The ideal candidate will be a self-starter capable of successfully undertaking complex development tasks to a given schedule with minimal guidance and supervision
This is a fantastic opportunity to join a Chelmsford, Essex based world leader in their industry offering excellent career prospects, there is also hybrid working available along with a great benefits package.
You need to be able to pass Baseline security clearance, therefore sponsorship will not be provided.
To apply for the Senior Embedded Software Engineer C/C++ based in Chelmsford, Essex, please send your CV to Rwilcocks@redlinegroup.Com If you have any specific questions about this job, please contact Ricky on 01582 878810 or 079317 88834.....Read more...
Provide administrative support to departments including Finance, HR, and Operations
Answer telephone calls and emails, directing queries appropriately
Assist in scheduling meetings and preparing documentation
Maintain accurate and well-organised records and filing systems
Support office supply management and order processing
Help prepare reports and presentations for internal use
Ensure compliance with company policies and procedures
Assist with processing invoices, purchase orders, and expense claims
Support the finance team with data entry into accounting systems
Help reconcile accounts and maintain financial records
Assist in tracking budgets and expenditure for projects or departments
Prepare basic financial reports or summaries as required
Maintain confidentiality and handle sensitive financial data responsibly
Liaise with suppliers and customers on payment queries under supervision
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:The Village Pharmacy Group is a network of community pharmacies known for providing a wide range of healthcare services and products, including prescription dispensing, over-the-counter medicines, and private and NHS services. They emphasize personalized care and access to expert advice, with a focus on both preventative care and management of chronic conditions.Working Hours :Monday to Friday, 9.00am to 6.00pm, with a 2 hour break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The engineer will undertake and experience:
Training on multiple different system types.
Exposure to different manufacturers' equipment.
Working in and amongst a tight-knit, supportive team.
Learning a wide variety of transferable skills.
Working for a H&S certified company.
Being a part of major design and build projects.
Working for a supporting member of the ISCVE (Institute of Sound Communications & Visual Engineers).
The hours are flexible and will be split between the office, where we undertake both training, assembly, and programming of the equipment we install and varying locations where we either install VA systems or maintain them.
The role entails occasional evening or night work, but this is not usually extensive or prolonged. Being able to drive will be an advantage and will become essential.Training:This course will be one day per week at college and four days in the workplace. There will be required e-portolio work throughout the course.Training Outcome:Future career in the fire and security industry as an engineer.Employer Description:We are a West Yorkshire based company that operates across the UK. We undertake design, installation and commissioning works as well as providing maintenance services. Often replacing fire alarms sounders, these are the high-end choice clients prefer to enable fire evacuation from large or challenging locations. In addition to basic evacuation these systems are also usable for public address purposes and music solutions, and you will be trained and become skilled in these fields.Working Hours :Monday – Thursday: 9am – 5pm
Friday: 9am – 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Non judgemental,Patience....Read more...
Act as the first point of contact for IT-related issues (via phone, email, or ticketing system)
Log, track, and manage incidents and service requests
Provide basic troubleshooting for hardware, software, and network problems
Assist users with password resets and account access issues
Escalate complex technical problems to specialists within the team
Install, configure, and support standard desktop applications and operating systems
Perform routine checks on systems, printers, and other IT equipment
Guide users through simple step-by-step solutions to common IT issues
Maintain clear documentation of support issues and resolutions
Assist in setting up and maintaining user accounts, email, and permissions
Help with onboarding new employees by preparing and configuring devices
Support mobile devices and remote access where applicable
Keep up to date with company IT policies and security guidelines
Training:Training will take place within the workplace. Training Outcome:Further career progression throughout our IT team.Employer Description:Brands Hatch is one of the UK’s premier motor racing venues, located in Kent and operated by MotorSport Vision (MSV). The circuit is a major hub for national and international motorsport, hosting flagship events such as the British Touring Car Championship (BTCC), British Superbike Championship (BSB), and GT racing, alongside corporate hospitality, track days, testing, and driver experience programmes.
The venue offers two track layouts: the 1.2-mile Indy Circuit, ideal for high-frequency race events, and the 2.4-mile Grand Prix Circuit, renowned for its technical challenge and global recognition.Working Hours :Monday - Friday - 42.5 hours a week.
Plus occasional event weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
Software Development Manager – Enterprise Software – Peterborough / Hybrid
(Key skills: Software Development Manager, Agile, Software Engineering Leadership, Product Delivery, Application Security, Identity & Access Management, .NET 4.8 & 8, SQL Server, Microservices, Cloud (AWS/Azure), DevOps, CI/CD, Jenkins, Ansible, Stakeholder Engagement, Resilience Engineering, Full Stack Development)
Are you an experienced and inspiring software leader who thrives on solving complex challenges, building high-performing teams, and delivering enterprise-scale applications? If you're looking for a role where your technical expertise and leadership will drive tangible impact, this could be your next great opportunity.
Our client, a global enterprise software provider, is seeking a Software Development Manager to lead agile development teams focused on delivering secure, resilient, and scalable products used by millions of users. This is a critical role that spans hands-on leadership, technical strategy, and cross-functional collaboration.
You will manage agile teams working on a mix of internal and client-facing applications, with a strong focus on application security, identity and access management, and platform resiliency. Working closely with architecture, design, infrastructure, and product teams, you will ensure the successful delivery of new and enhanced software solutions across a complex technology landscape.
To succeed, you will bring strong experience in leading development teams (7+ years) within agile environments, ideally across large, distributed systems. You will have a deep technical foundation in the Microsoft stack, including the .NET framework (versions 4.8 and 8), SQL Server, and service-oriented architectures. Familiarity with microservices, REST APIs, Docker, Redis, and cloud platforms (such as AWS or Azure) is essential. You'll also be comfortable working in a DevOps-driven culture, using CI/CD tools like Jenkins or Ansible to support fast, secure deployments.
This role is ideal for someone who enjoys balancing strategy with delivery. You'll actively mentor engineers, build inclusive and collaborative teams, and help define the next generation of enterprise software tools. You'll be empowered to challenge conventions, drive improvements, and shape solutions that directly enhance user experience and operational resilience.
Our client fosters a dynamic and supportive environment, with a culture built on ownership, transparency, and continuous learning. You’ll be surrounded by curious minds, passionate technologists, and a leadership team that values innovation and long-term thinking.
If you're excited to lead the design and delivery of modern enterprise applications while growing and developing exceptional teams, this is an opportunity not to be missed.
Location: Peterborough, UK / Hybrid working Salary: £85,000 – £100,000 + Bonus + Benefits
Applicants must have the right to work in the UK.
NOIRUKTECHREC NOIRUKREC....Read more...
To undertake a development programme leading to a level 3 qualifcation as part of an apprenticeship
Be willing to undertake any training and qualifications appropriate to the apprenticeship
To actively participate in their own development plan which, will be agreed with the line manager and the apprentice supervisor
Attend college and complete assignments on time
Complete projects, timings and budgets as set by the Manager/Apprenticeship Supervisor
Gain skills required to carry out:
First and second line maintenance on any equipment as contracted to CTS at any time
Respond and repair Cubic devices in a timely manner and follow defined maintenance procedures to maximise device reliability and availability
To undertake the training and development programme provided to the best of your ability
To constantly improve performance through training, experience and KPI feedback
To minimise downtime on fault call outs
To assist with the installation or commissioning of equipment as required by CTS management
To aim at maintaining of quality principles compatible with current ISO standards
Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures
In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them
Training:
You will attend Kingston College for your off the job training for the Level 3 Engineering Apprenticeship
Year 1 you will attend Kingston College 4 days per week
Year 2 you will attend Kingston College 1 day per week and 4 days in the work place
Years 3 and 4 your college assessor will assess you in the work place, with no college attendance
You will also have a formal mentor programme set up so that you are supported throughout your apprenticeship
There will be reguar reviews with both the college and employer to ensure you as the Apprentice are on track to achieve your apprenticeship and have the neccessary support required
Training Outcome:
Once our apprentices successfully complete their apprenticeships we are passionate about supporting their continuous development and progression within Cubic
Employer Description:Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD).
CTS is an industry-leading integrator of payment and information solutions and related services for intelligent travel applications.
CTS delivers integrated systems for transportation and traffic management, delivering tools for travelers to choose the smartest and easiest way to travel and pay for their journeys, and enabling transportation authorities and agencies to manage demand across the entire transportation network. Cubic Defense provides networked Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) solutions, and live, virtual, constructive and game-based training solutions for both U.S. and Allied Forces. These mission-inspired capabilities enable assured multi-domain access; converged digital intelligence; and superior readiness for defense, intelligence, security and commercial missions. Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Interpret and follow assembly drawings and instructions.
Build various sub-assemblies and execute final assembly of a glider, conducting functional testing where applicable.
Perform quality checks throughout the assembly process.
Support production engineers with our additive manufacturing lab and other day-to-day activities.
Assist production and QA technicians where necessary.
Maintain a clean, organised, and efficient workspace.
Represent the organisation in a professional and respectful manner at all times.
Participate in meetings as required.
Training:Training will take place at City Plymouth council one day per month for 42 months.Training Outcome:The role also provides insight into other functions, such as quality, engineering and procurement, with potential to create pathways for career progression.Employer Description:Blue Ocean Marine Tech Systems is an innovative maritime robotics technology company developing and operating remote uncrewed solutions for the Defence industry.
We are a dynamic, friendly, diverse, and inclusive workplace and welcome all applications. We consider safety and security a priority and a healthy work/life balance is essential.Working Hours :Monday - Friday 37.5 hours per week, shifts TBC.Skills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
