An amazing job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional nursing home based in the Norwich, Norfolk area. You will be working for one of UK’s leading healthcare providers
This nursing home is registered for older people, employing a team of staff skilled in person-centred nursing and dementia care
**To be considered for this position you must have proven experience in a similar role within a care home, hotel or hospitality environment**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role for 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave plus bank holidays entitlement
Full DBS disclosure paid for
Blue Light Scheme
Uniform will be provided
Enhanced rates of pay for bank holidays
Comprehensive induction and training programme
Career development and progression
Wellbeing support
Contributory pension Scheme
Refer a friend scheme
Private medical cover
Reference ID: 6199
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Purpose of job:
To orchestrate, administer and manage a program of Fire compliance that complies fully with the requirements of The Regulatory Reform (Fire Safety) Order 2005, and to ensure that WCC Corporate and Maintained School premises are sustained in a safe condition that negates or minimises risk in so far as is reasonably practicable for the Council as principal duty holder
To act as the qualified, competent person and principal point of contact on all matters of Fire compliance across the WCC Corporate and Maintained School portfolio
To monitor, report, advise and support schools staff in their delivery of other non-Fire statutory compliances across those premises in the Maintained School Portfolio for which you are responsible
To ensure a plan of ongoing Fire risk assessments and Fire risk assessment reviews are carried out at the recommended intervals, that any remedial actions arising are addressed in a risk based and timely manner, and that appropriate records are maintained
To co-ordinate Fire compliance and construction activity to ensure that the requirements of the Councils Fire policy and management are observed
To measure service providers performance against associated KPIs and other performance related targets and requirements, and to address any under-performance accordingly
To undertake the role of Responsible Person Fire as per the requirements of the WCC Fire policy
To prepare detailed financial and performance related bids, reports and schedules of work and to present or convey these to senior managers, heads of department, directors, contractors and stakeholders
To provide specialist support and training to WCC staff engaged in the management of Fire
Main Activities & Responsibilities:
Manage, monitor and review the implementation of the WCC Fire Policy/Strategy, Service Procedures and Risk Assessment control measures
Maintain an up-to-date schedule of Fire risk affected premises for both Corporate and Maintained Schools, and ensure that a comprehensive database of current asset data and risk information is maintained
Manage the timely delivery and quality assure at Corporate and Maintained School premises, all Fire task, including but not limited to, new Fire risk assessments where necessary, Fire risk assessment reviews, Fire door inspections and weekly Fire checks
At Corporate premises, manage and program the risk based and timely delivery of all physical remedial works and management actions arising from Fire risk assessment
At Maintained School premises inform, monitor and review the risk based and timely delivery of all physical remedial works and management actions arising from Fire risk assessment
At all premises manage and investigate any incidents of Fire outbreak, liaising with stakeholders, management and external agencies as required
For all properties maintain detailed, accurate and up to date records of risk assessments and the discharging of actions arising, so as to be able to produce real time management reports and position statements
Manage and monitor supply chain performance so as to ensure that all relevant KPIs and any other associated performance related targets are maintained or exceeded and to personally address any shortfalls
Ensure that all staff engaged in the management of Fire hold relevant and up to date qualifications or training
Across the portfolio, actively assist in the development and delivery of in-house training as and where required
At Maintained School premises only, in regard to other non-Fire statutory compliance, maintain an up-to-date schedule of each Maintained Schools’ general compliance requirements and delivery against program, and ensure that a comprehensive database of current asset data and risk information is maintained
At Maintained School premises only, support, advise, assist and liaise as required with those staff responsible for discharging the duty to manage both Fire and non-Fire statutory compliance
For Maintained School premises in breach of either Fire of general statutory compliance delivery, operate a 3 strike warning system before assuming control of delivery via the WCC FM contract
To identify, appoint and control input from third party suppliers in accordance with departmental objectives
To prepare contract briefs and associated contract documentation, including regular progress reports to Key Stakeholders including contract performance, spend to budget and KPIs
To be responsible for developing and implementing Communication, Procurement, Planning and Finance Plans / KPIs and strategies for each contract (where appropriate)
Generic Accountabilities:
To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training
To undertake other such duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job
To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy
The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the Council’s Equality and Diversity Policy
This post meets Regulated Activity (as defined by the Safeguarding Vulnerable Groups Act 2006 as amended by the Protection of Freedoms Act 2012) and is subject to an enhanced Criminal Records Check (Via the Disclosure Barring Service, DBS) and the relevant children and/ adults barred list(s) checks. *Delete if not applicable
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Facilities Operation Manager - Glasgow - Package Circa 65K CBW are proud to be exclusively supporting a leading facilities management provider in recruiting an experienced Facilities Operations Manager to take charge of multi-site Total Facilities Management (TFM) contracts. Reporting directly to the Operations Director, you'll lead contract delivery, drive operational performance, and inspire both clients and internal teams to achieve outstanding results. This is a high-impact leadership role focused on service excellence, commercial performance, and team development. You'll be at the forefront of innovation in facilities delivery, ensuring compliance, enhancing client satisfaction, and maximising contract value. Key ResponsibilitiesBuild and maintain strong client relationshipsResolve issues promptly and professionallyRepresent the business confidently and collaborativelyOversee and develop multiple TFM contractsDrive commercial performance, profitability, and growthDeliver services in line with contractual KPIs and SLAsManage and mentor a team of Facilities Account ManagersFoster a high-performance culture with clear goals and supportPromote collaboration across departments and disciplinesStreamline operations and drive process improvementsEnsure compliance with health & safety and statutory regulationsMonitor service quality and implement continuous improvement initiativesOwn budget performance across multiple sitesControl costs and identify opportunities for efficiencyContribute to forecasting, reporting, and financial strategyLead key projects from initiation to deliveryEnsure projects are completed on time, within scope and budgetProduce regular performance reportsUse data to identify trends, risks, and areas for improvementTo be considered: Minimum 5 years’ experience in FM account or operations management Proven track record in managing multi-site, multi-service contracts Strong financial awareness and commercial mindset Excellent leadership and mentoring capabilitiesConfident communicator with a customer-first attitudeExperience in contract retention and organic growthFull UK driving licenceIOSH certification Salary and Benefits: Salary up to 60K Car Allowance - 6.5K Holidays 33 days Private Health care Paid mileage - 40 pence ....Read more...
Delivery Driver – Van IncludedJob Type: Full Time, PermanentLocation: NorwichWorking Hours: 7-day operation, up to 6 days work per week (weekends essential)Salary: £121.50 (£145.80 incl VAT) per day/routeBenefits:
Basic route rate per day: £121.50 (incl VAT £145.80).Weekly payments by BACS.Immediate start available (pending dbs and dvla check verification).Paid training – no previous experience required as full training will be provided.Having your own van is not required as we will supply the van and fuel.Incentives will also be available based on performance and customer feedback.Driver of the month £50 voucher.
Sprinta Logistics Ltd is a forward-thinking and dynamic delivery service provider catering to both residential and commercial clients in the Norwich region.We’re looking for Delivery Drivers!!!You don’t need to be superhuman to become part of our team—just a strong work ethic and dedication. If you fit the bill, we're actively recruiting, so keep reading for further details.No out-of-pocket expenses for drivers; we provide the van, fuel, insurance, uniform, and delivery device! Requirements – Delivery Driver:
Deliver a set number of parcels of all shapes & sizes along a predetermined route out of a van, ensuring customer satisfaction.
Person Specification – Delivery Driver:
Held your Driving License for a minimum of 6 months.Maximum of 6 points and no active bans on driving license.Able to pass a swab test.Pass a Basic Criminal Disclosure.
If you meet these criteria and possess a positive outlook, enjoy independent work, meeting new people, and driving, you're the perfect fit.NOTE: This job is physically demanding and may not be suitable for everyone.SPRINTA Logistics LTD is an equal opportunity business. We will not discriminate on the bases of race, colour, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.....Read more...
Mechanical Maintenance Manager – Client Direct Edinburgh| Up to £50,000 Temp-to-Perm Considered A respected client within the entertainment industry is looking for a a Mechanical Maintenance Manager to join their busy estates team, supporting the operations of a key site based in Edinburgh. This is a fantastic opportunity for an experienced FM with a mechanical background to take ownership of mechanical services, compliance, and engineering leadership within a client-direct setting. The client is looking for someone to have experience with boilers, chillers and pumps. The successful candidate will play a key role in managing the day-to-day performance of the engineering team and sub contractors, while ensuring service delivery meets compliance standards and operational excellence. Hours of WorkMonday to Friday – 08:00 to 17:00 Key Responsibilities Oversee the delivery of all mechanical services, including the management of associated contracts and compliance. Ensure statutory obligations and building compliance are consistently met. Lead day-to-day maintenance of building services, infrastructure, and reactive repairs. Support and manage building refurbishment and improvement projects. Maintain plant and critical systems, ensuring resilience and legislative compliance. Provide troubleshooting support and technical leadership for all mechanical systems. Manage external contractors and suppliers, ensuring work is completed to standard, safely and cost-effectively. Monitor and review contracts for value for money and performance. Person Specification Recognised mechanical apprenticeship and qualifications (e.g., City & Guilds, HNC/HND). Proven experience in hard FM / within boilers, chillers and pumps. Strong contractor and supplier management skills. A problem-solver with the ability to work well under pressure. Experienced in managing engineering teams and coordinating projects. Strong communication, organisational and leadership skills. Commitment to health & safety, sustainability, and continuous improvement. This role offers a great opportunity to work in a client-side position with the scope to influence service delivery and lead a dedicated on-site team. A temp-to-perm route is available, making it ideal for candidates seeking long-term stability with an immediate start.....Read more...
Are you an experienced IT professional with a passion for project delivery and technology transformation within the hospitality sector?We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels.In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you’ll play a pivotal role in driving innovation and operational efficiency.Key Responsibilities:
Lead and manage IT projects across hotel operations, ensuring timely and successful delivery.Collaborate with stakeholders to define technical project goals and requirements.Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech.Manage third-party vendors and ensure smooth integrations and upgrades.Maintain data privacy and cybersecurity compliance (e.g., GDPR).Provide proactive support, performance monitoring, and service improvementMentor IT support teams and ensure effective cross-departmental communication.Contribute to technology strategy, planning, and budget forecasting.
Experience:
Strong technical background with 5+ years in IT project delivery roles.Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile).At least 2 years in a leadership or managerial capacity.Experience managing hospitality systems (PMS, POS, CRM, OTA integrations)Familiarity with project methodologies such as PRINCE2, PMP, or Agile.Experience with cloud platforms (AWS, Azure), mobile, and networking technologies.Excellent communication, problem-solving, and stakeholder engagement skills.Ability to lead cross-functional teams and manage vendor relationships effectively.
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An opportunity has arisen for a Project Coordinator to join a well-established technical services provider with a strong reputation for delivering HVAC solutions across commercial and industrial sectors.
As a Project Coordinator, you will be coordinating project logistics and schedules to ensure smooth delivery of HVAC services. This full-time role offers a salary range of £27,000 - £32,000 and benefits.
You will be responsible for:
? Supporting the delivery of HVAC projects from planning through to completion
? Coordinating schedules, materials, and site visits with engineers, suppliers, and subcontractors
? Raising purchase orders and tracking procurement and delivery timelines
? Preparing and maintaining essential project documentation including RAMS and compliance records
? Organising project files, drawings, and supporting documentation
? Monitoring project progress and escalating any issues or delays proactively
? Assisting with invoicing processes, job costing, and variation tracking
? Providing day-to-day administrative support to the project management team
What we are looking for:
? Previously worked as a Project Coordinator, Project Administrator, Project Assistant, Operations Coordinator, Engineering Administrator, Operations Administrator, Contracts Administrator, Site Administrator, Project Scheduler, Project Support Coordinator, Contracts Coordinator, Technical administrator, technical coordinator, Service coordinator or in a similar role
? Prior experience in coordination, planning or administrative role, ideally within HVAC, construction, M&E, or related industries
? Strong organisational skills and the ability to manage multiple priorities
? Proficient in Microsoft Excel or Google Sheets, and comfortable with job management systems
? Ability to perform well in a fast-paced, evolving environment
What's on offer:
? Competitive salary
? Company pension scheme
? 33 days annual leave (including bank holidays)
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Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – TemporaryWe are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment. Location: Leeds LS25 Pay Rate: £12.75 per hour Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour) Contract Type: Temporary (peak period cover)Key Responsibilities:
Responding to product and delivery enquiries via email, phone, and online chatProcessing orders received by telephone or emailResponding to voicemail messages in a timely mannerLiaising with warehouses and delivery companies regarding customer ordersUpdating orders with dispatch informationGeneral admin tasks such as running reports and collating information for invoicing
Candidate Requirements:
Previous experience in a customer service or admin role preferredBasic knowledge of Excel and confidence using computersFamiliarity with Shopify or similar platforms is a bonus (training provided)Strong communication skills and a proactive, can-do attitudeExcellent attention to detail and organisational skills
What’s on Offer:
Friendly, supportive working environmentFull training provided on internal systemsImmediate start availableFlexible working arrangements during the dayA great opportunity to gain experience during a busy seasonal period
If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.Apply now to be considered for this exciting opportunity!....Read more...
Contribute to the marketing plan, delivery or evaluation of strategic marketing activity.
Use research data to inform marketing decisions, targeting, planning, delivery.
Source, create and edit content in collaboration with colleagues for appropriate marketing channels.
Marketing campaigns.
Publish, monitor and respond to editorial, creative or video content via website, social media/video sharing platforms, offline platforms.
Support the administration of marketing activities.
Identify and use relevant/emerging trends, solutions and technologies to implement effective marketing activities.
Using LinkedIn and other social platforms.
General administrative duties within the team.
Training:
Level 3 Multi Channel Marketer.
Functional skills.
Work-based learning.
Training Outcome:Progression onto full-time employment. Employer Description:Established for many years, Accrington Surgical Instrument Suppliers Ltd is one of the leading suppliers of high quality surgical instruments and procedure packs in the UK. Our product range covers a wide array of quality instruments which includes reusable theatre quality surgical instruments and single use quality surgical instruments. With our class 8 clean-room and ETO – Ethylene Oxide sterilisation unit – both available on site, this has led the company to keep on successfully supplying the NHS and the private sector with quality instruments and service.
Accrington Surgical Instrument Suppliers Ltd is built on three core principles:
Quality - To provide quality instrumentation across our whole product range.
Innovation - To provide for the needs of the future. To create bespoke instruments that improve the quality of care that can be offered throughout the UK.
Customer Service - To provide exemplar service to our customers in order to ensure clear communication aiding in successfully completing all their needs.Working Hours :Monday - Friday, 9.00am - 4.00pm, / 1 hour lunch.Skills: Team working,Willing to learn,Good literature,Friendly and approachable....Read more...
JOB PURPOSE
To support the IT Operations teams in all aspects of relevant service delivery.
To assist in maintaining a high standard of customer service to the South Devon Health Community.
To support the IT Operations teams in the day-to-day running and delivery of services provided by the department.
PRIMARY DUTIES AND AREAS OF RESPONSIBILITY
Ensure appropriate and accurate documentation is recorded relevant to the role.
Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates.
Participate in monitoring IT Service Desk requests.
Dealing with telephone calls and enquiries efficiently in a polite and professional manner.
Prioritise own workload to meet deadlines.
Participate in departmental team meetings offering suggestions and recommendations as appropriate to improve the current service.
With the support of the line manager, identify own learning requirements and maintain effective skills to carry out the role.
Attend review meetings with the line manager and mentor.
Assist in monitoring health and safety in the working environment and report any concerns to senior staff.
Maintain confidentiality.
Always adhere to the Trust’s and department’s policies and procedures. Attend college as the programme outlines.
Training:
Six hours per week of study / training with South Devon College.
Training Outcome:
On successful completion of the apprenticeship, there will be an opportunity to apply internally for other vacancies within the NHS.
Employer Description:We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles.Working Hours :Monday to Friday, times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Temporary Customer Service Advisor – Join a Growing, Supportive Team!
Location: Edenbridge
Contract: Temporary – 2 months (with potential extension)
Hours: Monday to Friday, 8:30 am – 5:00 pm
Are you a proactive and customer-focused individual with experience in B2B customer service or sales support? We’re looking for a Temporary Customer Service Advisor to join a dynamic and friendly team within a well-established and growing company. This is a fantastic opportunity to be part of a collaborative environment where your organisational skills and attention to detail will be highly valued.
What You'll Be Doing
- In this varied and fast-paced role, you'll play a key part in supporting customers and internal teams by ensuring a smooth end-to-end service process
- Handle customer enquiries efficiently, working closely with the Sales and Engineering teams to ensure timely responses and solutions.
- Prepare quotations using the Global Pricing System and calculate customer pricing for products and services.
- Process purchase orders, input data into the ERP system, and send order confirmations.
- Gather and verify key customer documentation (such as End Use statements) to support contract reviews.
- Liaise with the Planning Department to coordinate and maintain accurate delivery schedules.
- Raise purchase orders as needed and ensure timely communication of delivery updates.
- Log customer feedback and help drive continuous improvement.
- Support the resolution of customer complaints in coordination with relevant departments.
- Manage incoming calls with professionalism and ensure smooth communication across departments.
- Attend weekly production meetings and keep stakeholders informed of shipping updates.
- Take on additional tasks as required by management – every day is different!
Who We’re Looking For
- You’re a confident, adaptable, and detail-oriented individual with strong communication skills and a passion for great service.
Essential skills & experience:
- Previous experience in a customer service or sales administration role, ideally in a manufacturing or engineering environment
- Confident communicator, both written and verbal, at all levels
- Working knowledge of ERP and/or CRM systems
- Comfortable with technical product information (ability to understand catalogues and simple drawings)
- Familiar with quality systems such as ISO9001 or AS9100
- Strong IT skills – confident with Microsoft Office (Excel, Word, PowerPoint)
- Highly organised, self-motivated, and a great team player
- Able to work independently and thrive in a fast-paced environment
Why Apply?
- Be part of a supportive, growing team in a respected business
- Gain valuable experience in a professional B2B environment
- Enjoy varied and engaging work with potential for contract extension
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Resource Coordinator – Birmingham
On-site x1 day per week
Up to £30k P/A (Sponsorship is not provided for this opportunity)
Our client is a Microsoft digital transformation partner who are currently seeing a Resource Coordinator to be responsible for managing the allocation and scheduling of resources across various projects, presales activities, and internal initiatives. This role ensures that the resource planning tool is consistently updated in real-time to reflect all bookings.
Collaborating with Practice Leads, Project Managers, and the PMO Team Lead, the coordinator addresses conflicting resource demands by analysing the impact on project plans and financial forecasts. You will also generate accurate Management Information (MI) reports on utilisation, demand, and risks to inform decisions on sales forecasts and recruitment.
Working as part of a collaborative team, the Resource Coordinator provides support and guidance to colleagues, fostering a sense of collective responsibility and purpose.
Main Duties and Responsibilities
Resource Planning: Maintain and update the resource planning tool with accurate bookings and absences, ensuring real-time data for reporting.
Stakeholder Collaboration: Engage with internal and external stakeholders to assess resource needs, prioritising based on project requirements and timelines.
Relationship Management: Develop and sustain positive relationships with colleagues and clients to align resourcing strategies with business objectives.
Utilisation Oversight: Monitor resource utilisation, addressing under or over-utilisation promptly through the resourcing system.
Training & Induction: Onboard new team members on resourcing processes and maintain up-to-date training materials.
Expectation Management: Support the PMO Team Lead in aligning stakeholder expectations regarding resource availability, constraints, and project timelines.
Key Skills
Resource Planning & Allocation: Proven experience in managing resource scheduling and balancing supply and demand.
Tool Proficiency: Skilled in using resource booking solutions to optimise allocations.
PMO & Project Coordination: Background in PMO or project coordination roles, supporting project delivery.
Diverse Skill Set Management: Experience working with teams possessing varied skill sets.
Stakeholder Service Delivery: Ability to provide effective service to internal stakeholders, facilitating successful outcomes.
Project Delivery Understanding: Comprehensive understanding of project delivery and acceptance processes within dynamic business environments.
Problem-Solving & Decision Making: Demonstrated capability in problem-solving, decision-making, exercising sound judgment, and assertiveness.
Communication Skills: Excellent verbal and written communication skills, with the ability to deliver presentations confidently to large groups.
Relationship Building: Strong interpersonal skills, adept at building and maintaining positive relationships with colleagues and clients.
Technical Proficiency: Experienced user of Microsoft Project and the MS Office suite (Word, Excel, PowerPoint), facilitating effective project management and reporting.
Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
Are you a customer service professional with a passion for premium products and a keen eye for detail? Do you thrive in a fast-paced environment where customer satisfaction is key?At In Style Sofas, we take pride in crafting made-to-measure sofas and chairs, predominantly made in Scotland by skilled artisans with decades of experience. As a Customer Service & General Administration Manager, you'll be the first point of contact for our valued customers-ensuring smooth operations, resolving inquiries, and maintaining our exceptional standards.For years, our master craftsmen have been creating furniture of distinction, using skills perfected over generations. Our customers trust us not just for the quality of our sofas but for the seamless experience we provide from enquiry to delivery.That's where you come in. We're looking for a customer-focused, organised, and proactive individual to oversee customer service and general administration while supporting our sales and delivery teams. If you have experience in showroom-based sales environments such as car dealerships, electronics, home furnishings, or other premium retail sectors, you'll be a perfect fit!We want someone who:
Thrives in a customer-facing role - whether that's from furniture, home interiors, car showrooms, or high-end electronics retail.Understands premium customer service - resolving inquiries, processing finance agreements, and ensuring a seamless customer journey.Has strong administrative and organisational skills - managing staff attendance, arranging deliveries, recording sales, and reporting performance.Enjoys problem-solving and multitasking - ensuring customers receive accurate information and their needs are met efficiently.
Who We're Looking For...
Experience in a showroom sales, customer service, or retail management role (home furnishings, car sales, or premium retail preferred).Excellent communication skills - in-person, phone, and email.Strong proficiency in Microsoft Excel and other administrative tools.Ability to build strong customer relationships and work with a customer-first attitude.Resilience and patience when dealing with challenges.A team player who can support colleagues and contribute to a positive working environment.
Preferred:
Experience in a furniture retail setting and staff management experience.
Perks & Benefits:
Weekends off (Hours Monday to Friday, 10 AM - 6 PM)Friendly, supportive team environmentStaff discountsFree on-site parkingPension plans
If you're a passionate customer service professional with experience in showroom sales, home furnishings, car dealerships, or similar retail environments, we'd love to hear from you!Apply today and help us continue delivering craftsmanship and exceptional service to our customers.....Read more...
Job Title: House Manager – Luxury Residential LivingSalary: Up to £65,000 Location: LondonWe are recruiting a passionate and experienced House Manager to lead day-to-day operations in one of London’s premier luxury residential properties. This is an exceptional opportunity for a hospitality-driven leader who is committed to delivering outstanding resident experiences, developing a high-performing team, and maintaining the highest standards across services. About the Position
Lead the delivery of hospitality services across the residence, ensuring an exceptional experience for residents and guests.Manage the front-of-house teams including Concierge, Housekeeping, and Chauffeurs.Oversee rostering and team planning to ensure seamless coverage and excellent service.Ensure the residence is always presented to a premium standard Drive continuous improvement and service innovation in line with brand standards.Support the delivery of resident events and social experiences.Collaborate with internal and external stakeholders to maintain consistent service excellence.
The Successful Candidate
Experience in a high-end hospitality, residential or private members’ club environment.Proven people leader with the ability to motivate and inspire multidisciplinary teams.Strong organisational and operational skills with a keen eye for detail.Natural communicator with a resident-first mindset and excellent customer service skills.Confidence in managing compliance, safety, and health regulations.Experience with CRM/PMS systems is a plus.Passionate about luxury service, resident satisfaction, and creating a vibrant residential community.
Company Benefits
Competitive salaryDynamic and inclusive team cultureContribution to an innovative lifestyle-led living concept
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot Com ....Read more...
About the Role
We are partnering with a growing ServiceNow Partner to recruit an experienced ServiceNow Process Consultant to join their consulting practice in Johannesburg. This role is ideal for someone who excels at aligning business processes with the capabilities of the ServiceNow platform, ensuring value-driven outcomes and successful adoption.
As a Process Consultant, you will work closely with clients to understand their current operations, identify areas for improvement, and design ServiceNow-enabled process solutions across ITSM and related modules. This is a client-facing, delivery-focused position suited to someone with strong analytical skills and a deep understanding of ITIL-based service management practices.
Key Responsibilities
- Engage with stakeholders to gather business and process requirements
- Analyse current workflows and identify opportunities for process optimisation
- Define and document target processes that align with ServiceNow functionality
- Support configuration teams by translating business needs into user stories or technical requirements
- Facilitate workshops, user training, and process walkthroughs
- Contribute to ServiceNow solution design sessions, ensuring alignment between process and platform capabilities
- Support testing, adoption, and continuous improvement initiatives
- Work across ITSM, Incident, Problem, Change, Request, Knowledge, and CMDB modules
Required Skills and Experience
- 3+ years of experience in a ServiceNow or IT Service Management consulting role
- Deep understanding of ITIL principles and service management best practices
- Hands-on involvement in ServiceNow implementations or improvement projects
- Strong stakeholder engagement and communication skills
- Ability to document processes clearly and translate requirements into user stories
- Experience facilitating workshops and stakeholder interviews
- Exposure to Agile delivery methodologies
Desirable
- ServiceNow certifications (e.g. ITSM, CAD, or CIS modules)
- Familiarity with additional modules such as ITOM, HRSD, or SPM
- Experience working with public sector or enterprise clients
- ITIL v3 or v4 certification
Whats on Offer
- Competitive monthly salary and incentive package
- Flexible, hybrid working model with Johannesburg office access
- Work with a growing and supportive ServiceNow Partner
- Opportunities to work on large-scale projects and develop your consulting skillset
- Ongoing training and ServiceNow certification support
If you are a driven ServiceNow Process Consultant looking for your next challenge in a high-impact, client-facing role, we want to hear from you.
Apply now or contact Linking Humans for a confidential conversation.....Read more...
Resource Coordinator - Birmingham
On-site x1 day per week
Up to £30k P/A (Sponsorship is not provided for this opportunity)
Our client is a Microsoft digital transformation partner who are currently seeing a Resource Coordinator to be responsible for managing the allocation and scheduling of resources across various projects, presales activities, and internal initiatives. This role ensures that the resource planning tool is consistently updated in real-time to reflect all bookings.
Collaborating with Practice Leads, Project Managers, and the PMO Team Lead, the coordinator addresses conflicting resource demands by analysing the impact on project plans and financial forecasts. You will also generate accurate Management Information (MI) reports on utilisation, demand, and risks to inform decisions on sales forecasts and recruitment.
Working as part of a collaborative team, the Resource Coordinator provides support and guidance to colleagues, fostering a sense of collective responsibility and purpose.
Main Duties and Responsibilities
Resource Planning: Maintain and update the resource planning tool with accurate bookings and absences, ensuring real-time data for reporting.
Stakeholder Collaboration: Engage with internal and external stakeholders to assess resource needs, prioritising based on project requirements and timelines.
Relationship Management: Develop and sustain positive relationships with colleagues and clients to align resourcing strategies with business objectives.
Utilisation Oversight: Monitor resource utilisation, addressing under or over-utilisation promptly through the resourcing system.
Training & Induction: Onboard new team members on resourcing processes and maintain up-to-date training materials.
Expectation Management: Support the PMO Team Lead in aligning stakeholder expectations regarding resource availability, constraints, and project timelines.
Key Skills
Resource Planning & Allocation: Proven experience in managing resource scheduling and balancing supply and demand.
Tool Proficiency: Skilled in using resource booking solutions to optimise allocations.
PMO & Project Coordination: Background in PMO or project coordination roles, supporting project delivery.
Diverse Skill Set Management: Experience working with teams possessing varied skill sets.
Stakeholder Service Delivery: Ability to provide effective service to internal stakeholders, facilitating successful outcomes.
Project Delivery Understanding: Comprehensive understanding of project delivery and acceptance processes within dynamic business environments.
Problem-Solving & Decision Making: Demonstrated capability in problem-solving, decision-making, exercising sound judgment, and assertiveness.
Communication Skills: Excellent verbal and written communication skills, with the ability to deliver presentations confidently to large groups.
Relationship Building: Strong interpersonal skills, adept at building and maintaining positive relationships with colleagues and clients.
Technical Proficiency: Experienced user of Microsoft Project and the MS Office suite (Word, Excel, PowerPoint), facilitating effective project management and reporting.
Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
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Key Responsibilities
Support the logistics function of the procurement team, mainly worldwide & EU imports
Support the logistics function of the sales team, either export or domestic UK service
Work with International suppliers in accordance with their lead time and coordinate any delivery issues or delays. Ensure on time production, that goods are available to ship at the agreed time and place according to the INCO terms
Communicate with shipping companies ensuring shipments are organised as per customer requirements ensuring high service levels, and to escalate issues when necessary
Administration for all shipments including documentation management
Research best value for money shipping methods, negotiate best terms, balancing cost and transit time
Provide clearance instructions for import shipments ensuring goods clear customs in a timely manner before delivery
Update transport costs internally to ensure true cost of purchase and sales are accurate
Liaise with internal stakeholders on a regular basis communicating weekly status updates
Provide support throughout the procurement department
Check and process invoices, liaising with the accounts department to resolve any queries
Contact suppliers to ensure all regulatory documentation is up to date and compliant
Assist with purchasing inbound requests received via purchasing inbox
Progressing outstanding orders to ensure timely delivery
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours
Training Outcome:This apprenticeship is a route into our Quality Specialist role or other administration roles within Pennine.Employer Description:Pennine Healthcare is one of the UK’s leading manufacturer and distributor of single use, sterile Hospital Ward & Theatre Consumables and Custom Procedure Packs, as well as being one of the leading suppliers of PPE into healthcare settings. We export our products worldwide. Pennine is an employee owned Trust and was established in 1963.Working Hours :Monday - Thursday, 09:00 - 16:30. Friday, 08:30 - 15:00. Flexible and hybrid working available.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Linking Humans is seeking on behalf of our client, a ServiceNow Elite Partner in UAE/South Africa for a strategic and dynamic Resource & Development Manager to lead workforce planning, resource sourcing, onboarding, and technical talent development within our Application Managed Services (AMS) function. This role is key to ensuring we have the right people, with the right skills, at the right timewhile also providing senior technical oversight and mentorship across projects.
Key Responsibilities:
- Resource Planning & Forecasting:
Work with cross-functional teams to track resource capacity, anticipate demand, and plan upskilling initiatives.
- Sales Pipeline Alignment:
Forecast and align resource needs with the project pipeline to ensure readiness for upcoming engagements.
- Vendor & Contractor Management:
Source and manage external contractors when internal resources are limited. Ensure compliance with technical and service standards.
- Recruitment & Onboarding:
Oversee the full recruitment lifecyclefrom job advertising and interviewing to onboarding and integration.
- Talent Development:
Drive training plans, career development, and performance growth for technical staff in partnership with People & Culture.
- Project & AMS Coordination:
Manage onboarding/offboarding processes aligned with project scopes and delivery frameworks. Capture lessons learned for continuous improvement.
- Senior Technical Oversight:
Provide architectural support and mentorship across AMS to uphold delivery excellence.
- Graduate Programme Leadership:
Design and manage our technical graduate programme, including training, rotations, and progress evaluations.
Why Apply?
- Relocation to the UAE with full support
- Attractive tax-free salary and comprehensive benefits package
- Rare opportunity to shape a growing technical capability in a dynamic, high-impact role
- Be part of an innovative and collaborative environment with a clear career growth pathway
- Influence talent strategy and technical delivery at a regional level
What Youll Need:
- Experience in resource management or technical talent acquisition, ideally within a ServiceNow environment
- Strong understanding of ServiceNow roles and implementation best practices
- Skilled in cross-functional coordination, stakeholder engagement, and vendor management
- CSA certification required; ITIL, Agile, or additional ServiceNow certifications are a plus
Apply now!....Read more...
Job Duties:
Repeat orders and call off orders
To make any amendments to delivery requirements
Ensure that response times are met in line with charter
Monitoring stock usage and stock analysis
Updating unity with changes to accounts
Maintaining electronic customer files
Collating and sending samples and to raise trial sample forms
Ensuring plastic packaging tax information is completed on unity every month
Follow up on special timed and same day deliveries to ensure customers have received them on time
Monitor and collate works order paperwork from production
Support the Customer Service managers during busy periods
General housekeeping / filing
Person specification:
Educated to GCSE (minimum 5 grades 4 and above including math’s and English)
Able to demonstrate experiences in dealing with customers face to face or on the phone
Sound knowledge of Microsoft Office applications
Able to use initiative and work independently
Excellent interpersonal skills with particular emphasis on customer and colleague care
Flexible, willing to go the extra mile and a good team player
Methodical, organised, can do attitude and accuracy.
Excellent written and verbal communication skills, good telephone manner
You will complete a Customer Service Level 2 Practitioner apprenticeship qualification delivered by Starting Off
Training:
Level 2 Customer Service Practitioner Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:A prestigious small/medium sized company employing 40 + staff. Operating independently since 1987, they produce a wide variety of printed label and tag products for many well known companies. The successful candidate will manage and provide services to customers to ensure that they receive the best possible experience when ordering stock. As well as ensuring a high standard of service and reporting is maintained between customers, and the rest of the CompanyWorking Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 5.00pm finishSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Contract Manager – Strategic Vendor Engagement (with De-merger Experience)
Hybrid (Birmingham HQ 1-2 days per week)
£450-500 P/D (ASAP start)
Outside IR35
Our customer is seeking a Contract Manager to be responsible for overseeing the full contract lifecycle for a varied portfolio of strategic suppliers, including those providing recruitment, HR and reward services, insurance brokerage, procurement support, and employee benefits. The role focuses on delivering commercial value, ensuring regulatory compliance, and maintaining productive supplier relationships—particularly during key organisational changes such as de-mergers.
Key Responsibilities:
Contract Negotiation & Drafting:
Take ownership of negotiating and drafting agreements across HR, recruitment, insurance, and employee benefits categories.
Ensure all contracts are compliant with legal standards, commercially effective, and aligned with internal risk and policy frameworks.
Support During De-mergers & Transitions:
Offer expert contractual guidance throughout the planning and delivery of de-mergers or structural changes.
Revise existing supplier agreements to reflect changes in business ownership, service delivery, or organisational structure.
Contribute to the smooth separation of shared services while maintaining business continuity.
Cross-Functional Stakeholder Engagement:
Collaborate with HR, Legal, Procurement, and Finance teams to define service needs and ensure contract terms meet operational objectives.
Supplier Management & Engagement:
Act as the primary contact for contract-related queries and issues from third-party vendors.
Foster strong, value-driven relationships with key suppliers to support consistent service quality.
Contract Governance & Compliance:
Implement robust governance frameworks to oversee contract activity, including escalation routes, review processes, and audit documentation.
Ensure adherence to applicable procurement laws and regulations, such as PCR 2015.
Supplier Performance Management:
Develop and oversee performance metrics such as SLAs and KPIs to evaluate supplier delivery.
Lead regular performance assessments and champion continuous improvement initiatives.
Lifecycle & Change Management:
Manage the full lifecycle of contracts, from renewal and extension to amendment and termination.
Create and maintain structured, easy-to-follow workflows (e.g., swim-lane diagrams) to support change control processes.
Essential Skills & Experience:
Extensive hands-on experience in managing contracts within HR, recruitment, insurance, and employee benefits categories.
Strong negotiation skills with a keen understanding of commercial value and risk management.
Demonstrated ability to support major organisational changes, including de-mergers, restructures, or business separations.
Solid grasp of public sector procurement processes and relevant contract legislation.
Exceptional communication and stakeholder management abilities, with a collaborative approach.
Well-versed in contract governance and supplier performance monitoring frameworks.
Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy
....Read more...
Order intake and processing:
Receiving orders via telephone, email and any other medium made available such as on-line portals
Booking parts out of stock and preparing delivery notes
Order Picking/Dispatch:
Pick parts, package them securely, prepare address labels for couriers
Goods in/out
Receipt incoming spare parts into stock and locate them in parts dept
Book in warranty returned spare parts and locate in the quarantine area
When necessary, load and unload spare parts and equipment from delivery vehicles
Customer Service:
Assist customers and internal staff with the identification of spare parts
Creating quotations for customers
Assist customers with queries related to departmental issues – such as late deliveries, incorrect parts etc.
Update customers with ETAs
Training:
Supply Chain Warehouse Operative Level 2 Standard qualification
End Point Assessment
Work based training
Training Outcome:Upon successful completion of this apprenticeship you will be offered a permanent position as a parts advisor.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry. Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base overseas, including in continental Europe, Scandinavia, Australia and the U.S.A. The company has consistently led the low entry chassis market, and its Elite 6 cab has been proven to offer an unparalleled standard of direct driver visibility and cyclist safety. As a result of the company’s expertise in developing large trucks with high visibility cabs for use in urban environments, it was approached by TfL to take part in the Construction Logistics and Community Safety (CLOCS) initiative. This has led to the development of an Urban Safety Vehicle range, which currently includes skip-loader, tipper and tipper grab variants, with plans to introduce a number of other body options moving forward.Working Hours :Rota will cover between 07.00 & 17.00, Monday to Friday.Skills: IT skills,Organisation skills,Presentation skills,Willing Attitude & Presence,Willing for Self-Development....Read more...
Our client, a leading builder's merchant and importer, is seeking an experienced Class 2 HIAB Driver to join their team in Maidstone. This is an excellent opportunity for a skilled driver to contribute to the success of a well-established company.
As a Class 2 HIAB Driver, you will play a crucial role in representing the company while providing an efficient and reliable multi-drop delivery and collection service to customers and other branches. Your expertise in operating HIAB vehicles and your commitment to exceptional customer service will be key to ensuring the smooth operation of the company's logistics.
Responsibilities
- Operate HGV HIAB vehicles to deliver and collect products to customers and other branches
- Ensure timely and accurate delivery of orders, maintaining a high level of customer satisfaction
- Conduct thorough vehicle inspections and report any issues or maintenance needs
- Maintain accurate records of deliveries, collections, and vehicle-related documents
- Adhere to all health and safety regulations and company policies
- Collaborate with colleagues across the organisation to optimise logistics processes
Requirements
- Valid current Category C HGV licence
- HIAB certificate and experience (desirable, training can be provided)
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Motivated, energetic, and passionate about delivering high-quality service
- Knowledge of the building industry and building supplies (advantageous)
Benefits include:
23 days annual leave, plus bank holidays
Company performance bonus scheme
A contributory pension scheme
Company-funded Life Assurance
A generous colleague discount scheme
A range of training and development programmes to help you progress your career
Alongside this attractive benefits package, you'll be part of an ambitious and supportive team that recognises, remembers, and respects its people. The company fosters a culture where colleagues earn the trust of customers and each other by listening to their needs, exceeding expectations, and always striving to do better.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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A recently CQC 'Good' rated, Kent-based Local Authority is looking for an Senior Social Worker, within their ADULTS LOCALITY SERVICE.
You will:
Contribute to the delivery of a highly effective Adult Social Care service in an efficient manner. Responsible for professional supervision and overseeing a small number of social care staff ensuring good practice within the service which includes training, coaching and mentoring skills.
You will also provide oversight, professional advice and guidance to the team whilst maintaining a complex case load and demonstrating expert and effective practice in complex situations managing higher levels of risk in a way that ensures the safeguarding and welfare of individuals.
Benefits for you:
Salary up to £51,100 per annum
Contributory Pension Scheme
Progression Opportunities
Local government pension scheme
Please follow the instructions on this website, or contact Tom McKenna on 07587 031100 or email tmckenna@charecruitment.com for further details and please do be sure to leave your contact details....Read more...
Duties will include:
Vehicle servicing
Vehicle repairs
Shadowing
Health and safety tasks
Online learning
Vehicle diagnosis
Training:
Level 3 Light Vehicle and Maintenance Apprenticeship Standard
You will also need to attend day release at Wolverhampton College (Wellington Road) once a week
Training Outcome:
Fully qualified vehicle technician
Will be eligible for relevant job roles in this industry
Employer Description:For over 24 years we have built our reputation on offering an honest and reliable service to clients around the Willenhall and surrounding area.
We offer a free collection and delivery service for MOT's and servicing. We offer a complete diagnostic service and we are a provider of air conditioning maintenance, repair and replacement.Working Hours :Monday - Friday, 8.30am - 5.00pm. Half hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
We are working with an excellent firm who are looking for an experienced Credit Hire Team Leader to manage their successful and expanding team. The team works across fast and multi-track credit hire and damage claims, and the position involves managing both people and performance, while also ensuring a high-quality service for a range of insurer and self-insured clients.
As a Credit Hire Team Leader, you will:
Lead a team of 25-30 legal professionals, including direct management of 5 supervisors.
Oversee team performance, ensuring delivery against KPIs, SLAs and financial metrics.
Maintain a small personal caseload while also stepping in to support with claims handling and queries when needed.
Coach and develop junior lawyers and supervisors, including regular reviews, performance discussions, and day-to-day support.
Ensure accurate and timely billing, strong case progression, and high-quality client service delivery.
Drive a culture of continuous improvement, innovation, and collaboration across the team.
Support recruitment, onboarding, and capacity planning in partnership with senior stakeholders.
What we’re looking for:
Qualified Solicitor or CILEx, ideally with 5+ years’ experience.
Strong litigation background – credit hire, liability, hire, and damage knowledge preferred.
Prior experience managing or supervising legal teams.
Commercial awareness and a proven ability to manage budgets and financial targets.
Excellent communication skills with the ability to leaf and inspire a high-performing team.
Defendant background preferred but not essential.
What’s on offer:
Salary circa £60000.
Private medical insurance, income protection, and other great benefits.
Hybrid working and genuine flexibility.
Clear progression pathways and professional development support.
A dynamic, supportive, and inclusive working environment.
If you are an experienced Credit Hire Team Leader, who is interested in this remote role in a highly ranked firm, apply today. You can contact Nadine Ali at Sacco Mann for further information on the role on 01618714759 or nadine.ali@saccomann.com.....Read more...
