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Apprentice Store Manager

We are looking to recruit a Apprentice Store Manager for our shop in Hendon. We offer a permanent full-time (45 hours per week) position working a variety of shifts, 5 days from 7 each week. What does the training involve? Initial training period working alongside an experienced shop manager and developing your practical skills in retail management A period of running your shop with high support from your Area Manager Approximately 3-6 months into your training, you will take on full responsibility for our Tong Street shop while you will continue to develop your management skills, with the support of your area manager Working towards a Level 4 Retail Manager apprenticeship qualification with Inspiro Learning, our approved training provider Support with upskilling your maths and English (if required) Completion of an independent end point assessment at the end of your training This is a 19-month training programme and upon successful completion you will be made a permanent employee. In return for your hard work and commitment, you will receive: A starting salary of £29,897.68 (which will increase to £32,332.28 after 6 months) A retail manager level 4 apprenticeship standard qualification Paid time to complete your apprenticeship coursework Great training and support 30 days holiday each year 15% staff discount to use in any of our shops Free life assurance Workplace pension As an Apprentice Store Manager, you will: Be fully accountable for your shop and responsible for ensuring that customers are looked after and shop routines are completed to maintain a safe, clean and tidy shop Motivate and guide your team to be as successful and efficient as possible Lead by example and get stuck in with the day-to-day tasks involved in running one of our busy shops Control key costs including payroll, shrinkage and waste Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation Take responsibility for recruitment, training and development of your team Training:Level 4 Retail Manager Apprenticeship Standard: Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment The endpoint assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role Each apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face-to-face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end-point assessment Training Outcome: This is a 19-month training programme and upon successful completion you will be made a permanent employee There are many opportunities for a career at Farmfoods. We always look to promote our team members internally, and many people in management and central services positions at Farmfoods started their careers in our shops. This could be the start of a rewarding and long-term career for you Employer Description:Farmfoods is a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail. We aim to offer sensational value to customers on a great range of everyday family-oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience. Our shop teams are essential. They serve thousands of customers each week and have the reputation of Farmfoods in their hands. To our customers, they are Farmfoods.Working Hours :Working 5 days out of 7. Shifts varying which will include weekends. Shifts confirmed on appointment on a rota basis.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working ....Read more...

Account Manager, Ticketing

Full-Time; PermanentDate Posted: April 1, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team? Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019 What will you do?The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk.  Ticketing Operations & Process Management Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding.  Leadership & Administration Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures. What else? Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...