The role will involve supporting the service to administer council tax for two local authority areas. The service administers council tax, business rates and locally administered benefits as well as enforcing on any associated arrears/debts. It is a fast-paced environment with a high customer demand.
Duties will include, but not be limited to:
Completing Revenues & Benefits system reconciliations
Reviewing & approving bills and benefit notifications being issued for print
Considering and responding to customer enquiries
Scrutinising and improving internal procedures
Undertaking reviews of council tax discounts and exemptions
Supporting the Council Tax Administration Team with clerical duties
Training:
Business Administrator Level 3 Standard qualification
The qualification will be achieved within the workplace over the duration of the programme
Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Creative,Initiative,Literacy skills....Read more...
Main responsibilities:
Opening new client files and maintaining accurate records in our case management system
Managing calendars and appointments for the Private Client teamMonitoring and progressing internal task lists to ensure key deadlines are met
Preparing and sending correspondence and standard documentation
Assisting with file closures, archiving, and compliance tasks
Handling incoming and outgoing post, including scanning and filing
Supporting client onboarding and ID verification processes
Maintaining client confidentiality and adhering to regulatory standards
Attending internal meetings and, where appropriate, supporting client consultations
Managing some of our Marketing tasks
Company Benefits:
Internal training opportunities
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
What do you want? Employees at McHale Legal Limited are empowered to shape their own future
You may wish to stay in an administration role, or move into another practice area, and you will be supported to refine the necessary skills to do so
Employer Description:McHale Legal Limited are a new team working within an established legal practice. Firm-wide there are over 100 employees strong and growing on a monthly basis. This team is innovating and progressive, and looks to make writing a Will more accessible and more attractive. McHale Legal Limited are driven but relaxed, with a very supportive cultureWorking Hours :Monday - Friday from 9.00am to 5.00pm (1 hour lunch - 30 minutes paid , 30 minutes unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Answering incoming calls and directing them professionally
Welcoming candidates and clients to the office
Formatting CVs using Microsoft Word
Assisting with weekly payroll input
Ordering office stationery and managing supplies
Booking travel for internal staff
Handling post and dispatching company literature
Maintaining accurate data on our CRM system
Processing credit checks for clients
Logging staff holiday requests and monitoring absence records
Updating internal boards and consultant activity logs
Taking minutes during meetings and filing documents
Providing PA support to the Managing Director
Supporting marketing tasks, including creating social media content and updating the company website
Assisting with events that promote the company and its services
Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend Newcastle College one day per week
Training Outcome:
Potential to move into a full-time role upon successful completion of an apprenticeship
Employer Description:Founded in 2013, AJP Recruitment is a leading recruitment agency supplying skilled personnel to major engineering projects across the UK and internationally. We specialise in both permanent and temporary recruitment across all levels, from trades to director-level placements. We also offer on-site recruitment process outsourcing (RPO) services and pride ourselves on the support, training, and development we provide to all employees.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 2.30pm
Hybrid working available (up to 2 days per week, following training period)Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Quality Manager Shepton Mallet £ UP TO 40,000 DOEMy Client is a fast growing Food manufacturer who is now seeking a Quality Manager / Junior Technical Manager to join their team. Reporting into the Senior Management team, you will be an integral part of a medium-size, quickly growing company, taking the lead in all technical matters, and liaising across all departments to ensure excellent food safety standards are maintained, promoted, and further developed. You will ideally be seeking a role that will allow you to grow and develop as the company doesQuality Manager / Junior Technical Manager Key responsibilities: ·Ensure compliance with all site requirements including BRCGS Global standards, customer audits and BRCGS accreditation audit requirements ·Manage the company's complaint system e.g., responding, recording, and trending ·Develop and maintain the QMS and HACCP, TACCP & VACCP as team lead ·Managing company product specifications, including customers online portals ·Liaise with colleagues, Heads of Departments and Directors to maintain and develop B Corp certification ·To ensure that the standards of food safety, legality and quality defined within the Quality Management System are understood and implemented across site ·Managing any non-conformances or risks to the product, ensuring appropriate action is taken to close out and implement preventative actions ·Managing sampling on site for laboratory tests ·Quality control of traded good items ·Assist with NPD requirements; e.g., artwork proofing, shelf-life determination, and HACCP risk assessments ·Actively and effectively manage and promote a food safety culture within the site ensuring all health and safety requirements are met, regularly reviewed and action plans developed and implemented. ·Communicate, liaise & escalate issues with the Directors, Heads of Departments, and colleagues where necessary. ·Lead the traceability team, and oversee traceability exercises.Key Skills: ·Ideally trained to a degree level in a food science discipline ·Must understand BRCGS Food Safety Issue 9 (August 2022) ·You will be Food Safety and HACCP Level 3 qualified plus ideally Lead Auditor ·You will be able to demonstrate working knowledge of raw material & packaging specifications, factory technical management, retail customer requirements, hosting food safety audits, BRCGS, QMS and HACCPIf the role is of interest, then please send your CV today. This role would suit candidates who have previously worked in roles such as Technical Administrator, Technical Officer, QMS manager, Quality Systems Manager, Supplier Assurance Manager, QA Supervisor, QA Manager ....Read more...
Providing administrative support to a team of costs drafts people. Co-ordinating the teams work allocation and providing direct liaison with the organisations clients and partners to ensure key dates and timescales are met.
Supporting the Team Leader and Operations Manager through the production of key Management information and updates on the progression of workflow.
Provide full administrative support to a team of cost drafts people including:
Identifying, scanning and photocopying key client documentation and uploading into case management system
Managing allocated work in line with client SLA’s and any required updates, including CMS task, liaising with appropriate Managers
Liaising with internal employees and external clients to ensure that key deadlines are met and documentation exchanged to set timescales
Allocate Hearings, Replies, Training and any other matters to Advocates diaries as required
Arranging couriers to collect and return client files, preparing appropriate paperwork, in line with Company guidelines
Providing administrative support for Company-wide projects
Providing administrative support to teams, as required
Training:
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administrator Apprenticeship
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a Legal Costs Administrator of the future! Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Partners in Cost are one of the UK’s Leading Costs Law Specialists with Costs Lawyers & Costs Consultants across the Country. We specialize in Bodily Injury Claims, ranging from Clinical Negligence to Catastrophic Injury Costs. We are your Partners in Costs. Established in 1996, we pride ourselves on working in partnership with our clients to ensure the best result in the shortest possible time. Maximising recovery and reducing lock-up. In being able to offer the best cost maximisation service available in the shortest possible time. Offering a complete range of Costing Services, we are always happy to tailor our service to the demands of our Clients' practices and aim to be flexible and approachable whilst providing the highest level of professional service.Working Hours :Monday - Friday, 9.00am - 5.00pm (30 mins for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Reception Duties:
To greet and receive patients in a courteous manner and oversee the smooth running of appointments for Doctors / Nurses / Health Care Assistant
To make appointments for patients who contact the surgery in person or by telephone, according to appointments policy
To understand and carry out the arrangements for a patient to be seen in a medical emergency in liaison with the Duty Doctor
To explain practice arrangements and formal requirements to all patients new to the Practice, ensuring that all procedures are followed
To advise patients of relevant charges for private services, receive payment and issues receipts for such monies
To answer general enquiries from both patients and visitors in a courteous and efficient manner
To receive requests for home visits and record relevant information prior to passing to Doctor
To receive requests from colleagues for transport and follow surgery procedures to book ambulance and document
To update information on computer as required. E.g. Change of name / address etc. New patient registrations
To relay information to patients as required by Doctors / Nurses
To check the Amendments and Deductions on the GP Links system daily and take action as necessary
To oversee incoming records on GP2GP and advise the doctors of medication that requires authorisation as appropriate
Management of Appointment Sysstem:
Making appointments on the computer
Ensure total familiarity with the appointment system including regular and incidental variations
Ensure sufficient information is taken to retrieve the correct patient records
Monitor the effectiveness of the system and report any problems or variations to management
Operation of Telephone System:
Receive and make calls as required
Divert calls and take any messages as appropriate
Report any telephone system faults to the Reception Manager immediately
General Duties:
Generally assisting Doctors, Nurses and colleagues etc.
Holiday relief and cover for sickness of colleagues when necessary
Ensure all windows and doors are locked before leaving surgery at the end of the day
Ensure all lights and other electrical equipment is switched off at the end of the day
Various errands as may reasonably be required by Doctors or the Practice Manager
Any other duties as may be required from time to time
Administration
Administrative Duties:
To open the post, sort and distribute appropriately
To prepare the internal post ready for the courier to collect
To prepare the external post and take to the post office
To check in and check out private work in the blue book with accuracy
To photocopy patient records for solicitors etc. as appropriate
To photocopy and send insurance/medical reports as required ensuring that appropriate records are maintained
To photocopy standard letters/forms etc. for use within the surgery. Data Entry / Management
To process reports received from the Out of Hours Provider / Physiotherapy
To import clinical correspondence from the emails and process as appropriate
To scan clinical correspondence in to the patient record
To code clinical information using workflow ensuring READ code accuracy
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
Upon completion of apprenticeship, the candidate may be offered roles such as: Administration, Lead Reception Lead, Operations Manager
Employer Description:The Market cross surgery is a a primary care service for the people of Mildenhall and surrounding villages. We have a population of around 12,000 patients and dispense to approximately 4500. Our team consists of Partners, Doctors, Nurses,Administrators, Receptionists and additional team members from Forest Heath PCN.Working Hours :Monday- Friday, working hours to be agreed 08:00 - 18:30Skills: Communication skills,Attention to detail,IT skills,Administrative skills,Team working....Read more...
Role: Sales Operations Co-ordinator
Location: Poole
Salary: £30,000 - £36,000 DOE
Holt Recruitment is working with a manufacturer in Poole. They are looking for a Sales Operations Co-Ordinator to join the company full-time and permanently.
Benefits/Package:
- 25 days holiday + BH
- Free car parking
- Company pension
- Private medical and critical illness cover
- Modern offices
Whats the role?
As the Sales Operations Co-ordinator, your responsibilities will be:
- Manage and work with the administrator in the office.
- First point of contact on all matters relating to the Sales process
- Liaise and provide general all-around support to a field-based sales team
- Support the Head Office technical and product specialists
- Coordinate with marketing to provide lead generation support
- Prepare bespoke quotes and presentations for tender
- Liaise with suppliers for pricing and technical details
- Process orders and manage handover to Projects Team
- Sales reporting, including budgets and forecasts
- Data analysis and interpretation
- Manage/maintain CRM system
What do you need as the Sales Operations Coordinator at Poole?
Required:
- Proven work experience in a similar senior sales support, coordination or ops role (5 years).
- Able to multitask as well as prioritise and manage own workload
- Excellent attention to detail with proven planning and organisation skills
- Strong analytical skills with the ability to interpret data effectively
- Literate, numerate, strong IT skills
- Confident verbal communicator
- Proficiency with CRM software is essential
- Highly proficient with Excel
- Commercially aware
- Keen to learn/expand knowledge base
Advantageous:
- B2B sales experience/tender
- Project Management
- Any marketing experience
- Lead Generation
- Team Leadership
- Available for occasional travel to Europe
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this Sales Operations Co-Ordinator role in Poole.
Job ID Number: 78951
Division: Commercial Division
Job Role: Sales Operations Co-ordinator
Location: Poole....Read more...
As Office and Estates Administrator you will be joining a family owned and run beautiful rural estate. The estate receives more than 100,000 visitors a year and hosts a wide range programme of events including festivals, weddings, film location, corporate and private parties. The role is full time, permanent working on site in Henley-on-Thames offering a salary of up to £32,000 and £35,000 with standard office hours Monday to Friday.
Purpose of the role:
Reporting to the General Manager, you will be responsible for all the administration function of the estate office, commercial let offices and business operations. Managing the database and be responsible for routine financial processes.
Key Responsibilities and Accountabilities for the Office and Estates Administrator:
Being first point of contact for enquiries
Facilities management
Historic house management: liaising with architects, other advisers and conservation specialists as required
Managing the ticketing system, group bookings and corporate event bookings
Overseeing maintenance and utility agreements for the house, office and parkland
Assisting with maintenance and content for website and online ticketing website, posting content on social media channels newsletters etc
Attending exhibitions and assisting with marketing activities
Fleet management including lease agreements, MOTs, servicing etc
Support with Health & Safety
Invoicing, organising petty cash and flats for events etc
Supporting the Visitor Centre Manager with planning and executing of inhouse events, interacting with external hirers, liaising with organisers, helping with supervision of event staff and contractors
Responding to booking enquiries, taking bookings, maintain spreadsheets detailing catering requirements
Property management for the house, office and commercial offices, and residential properties in London, including rent receipt, arranging repairs
Key Skills Required for the Office and Estates Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
High levels of accuracy and attention to detail
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office, file management systems
Experience of ticket booking systems would be an advantage
Own transport due to remote location
What’s in it for you?
Offering a salary of up to £32,000 and £35,000 standard office hours Monday to Friday, discounts on food and events. This is a fantastic opportunity to join a friendly and collaborative team and to be part of this historic estate, working with the family to maintain this beautiful estate to be enjoyed for future generations.
....Read more...
Bring your organisation and people skills to a role that keeps events running smoothly, both behind the scenes and on the ground. Company Overview The Opportunity Hub UK is recruiting on behalf of a dynamic events company committed to delivering exceptional corporate events and team-building experiences. With a strong reputation for value, quality, and flexibility, this business also creates memorable private events for groups of friends or colleagues. Whether organising large-scale functions or intimate gatherings, they cater to all levels of ability, handling as much or as little of the process as needed. Thanks to exclusive supplier relationships, they deliver high-quality experiences at the best possible value, ensuring each event is seamless and cost-effective. Job Overview This Events Administrator role offers a fantastic opportunity to support a busy events team with administrative and client-facing duties. You will play an integral role in the planning and delivery of a wide variety of events, reporting directly to the Senior Events Producer. The position is hybrid, with much of the work based from home, but you will also attend live events, client meetings, and occasionally visit the office near Luton. This makes it ideal for someone within easy reach of that area. This is a fixed-term contract through to December 2024, with the potential to become a permanent role. Events Administrator (based in London, Salary: £23,000 - £28,000 DOE) Here's What You'll Be Doing: Delivering administrative support across the full event lifecycle, including managing guest lists, booking meetings, producing event materials, and using the event management system Assisting at live events, handling registration, and providing on-site support to the production team Conducting supplier and venue research, and liaising with contacts to support logistics Supporting new business initiatives including preparing for meetings, writing proposals, and conducting follow-ups Providing ad hoc diary and organisational support to Directors and Senior Events Producers Here Are The Skills You'll Need: A strong eye for detail, particularly in proofreading and managing event-related documents Clear and confident communication skills, both written and verbal Proficiency in Microsoft Office and Google Workspace Ability to manage multiple projects with strong organisation and prioritisation A collaborative attitude with a genuine interest in delivering high-quality experiences Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Salary of £23,000 to £28,000 depending on experience Hybrid working with flexibility and autonomy Opportunity to work across a varied calendar of corporate and private events A supportive, close-knit team culture focused on quality and value Advantages Of Pursuing A Career In This Sector Working in the events sector allows you to help create meaningful and memorable experiences, whether in a corporate setting or a more informal, social environment. It is a career that blends creativity with coordination and offers opportunities to develop strong people and organisational skills while making a tangible impact.....Read more...
Process payroll information such as starters, leavers, and changes, ensuring data is accurate and deadlines are met
Set up new employees on the payroll system, entering key details like tax codes, pension information, and bank details
Calculate and apply payments and deductions, including sick pay, maternity pay, and other entitlements
Respond to payroll queries from staff and managers, providing advice or escalating where needed
Maintain accurate and confidential employee records in line with Trust and legal requirements
Liaise with HR and other departments to ensure consistent and up-to-date payroll information
Learn to use payroll systems and carry out manual calculations when required
Support in resolving overpayments and help prepare recovery information
Training:Payroll Administrator Level 3 Apprenticeship Standard:
Location: Training is conducted remotely, allowing apprentices to participate from their workplace or home.
Format: Training sessions are delivered through a blend of interactive e-learning modules, and one-on-one tutor support
Training Outcome:
This role has anautomatic promotion to Payroll Officer (Band 4) upon successful completion of the apprenticeship
Employer Description:Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. We run outpatient clinics and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead, Bracknell and Chalfont St Peter. We hold 3 core values, Committed to Excellence, Working Together, and Facing the FutureWorking Hours :Once competent, the working pattern will consist of three days in the office and two days working remotely. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Main Responsibilities:
Building maintenance point of contact
1st response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and / or IT support providers
1st response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Manager.
Assist Operations Manager in ensuring Health and Safety procedures are maintained throughout the office.
Providing reception cover during lunch breaks and covering absence
Providing administration support for internal teams if cover is required.
Company Benefits:
25 days holiday per year, plus a day off for your birthday if it falls on a working day
2 days' extra paid time off at Christmas from the partners
Cash back health scheme from day 1
Access to discounts (including gym membership) and vouchers
Life assurance and option to join private medical after 6 months qualifying service
Cycle to work scheme
Employee Assistance Programme
Discounted wills and conveyancing after probation
Training:Business Administrator Level 3 apprenticeship standard with Legal PathwaysTraining Outcome:Mogers Drewett will explore career aspirations and how they can help realise those with the individual across their time with the team.Employer Description:Leading Southwest legal and financial planning firm that takes pride in building long term client relationships with a strong reputation thanks to our exceptional people. The central operations team play a crucial part in helping the smooth running of the firm whether as first point of contact for clients and contacts or supporting colleagues.Working Hours :Monday to Friday from 9:00am to 5:30pm (1 hour break for lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Primary Duties and Responsibilities:
Patients:
Process appointment requests from patients by telephone and in person
Receive patients and direct to appropriate surgeries
Deal with visit requests
Registration of new patients and temporary residents
Process patients change of address
Process repeat prescription requests in accordance with practice guidelines
Handling, receipt, and efficient filing of prescriptions
Accepting and dispatching specimens to hospital
Have a full understanding of the appointment system
Have a clear understanding of telephone systems, daytime and out of hours
Computer data entry – processing and recording information in accordance with practice procedures
Taking messages and passing on information
Complete workflow tasks within agreed timescales. This may include any of the following areas:
Cytology- recalls and entering results
Processing and allocating Pathology results
Immunisation recalls (including childhood immunisations)
Scanning medical information to patient records
Allocating workflow to doctors
Read coding medical information
Processing out of hours information received electronically
Updating records when a patient is deceased
Processing online prescription requests
Processing hospital discharge letters
Processing scanned workflow from the doctor
Deduction of patients
Recalls of chronic disease managemen
Processing tasks in Systm One
Processing insurance report/medical records requests
Medical Records:
Management of Medical Records.
Ensure records are kept neat and tidy and in good general repair.
Ensure any changes in patient details i.e. address telephone numbers etc are altered on the patients’ medical record.
Ensure all patient contacts are documented in the patients’ computerised medical record.
Reception:
On opening the premises check the Doctors rooms, waiting area and reception are heated/ventilated, clean and tidy.
To assist in organising patient appointments, and the passage of information to staff, patients and Health Care providers.
Ensure the surgeries are well stocked with stationery and equipment needed by the Doctors
To receive and exchange routine information between Clinicians, Health Care providers, staff, patients and external agencies.
All duties will initially be overseen by a supervisor with the successful candidate developing to work autonomously and into more complex situations.
The successful candidate will complete all mandatory training required for the role and participate at in house training.
Regular meetings will be held with the supervisor, line manager and course tutor.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Progression available into other roles such as Receptionist, Medical Secretary, Clinical Coder, Central Administrator, iHeart Administrator.Employer Description:BHF manages the Barnsley Primary Care Network (PCN), which is made up of 32 GP practices, and we also run the iHeart Barnsley out of hours GP service.Working Hours :Monday to Friday between the hours of 08:00 hours and 18:30 hours dependent on the requirements and opening hours of the GP practice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Overseeing the day-to-day operation of the Customer Relationship Management (CRM) software system
Generating weekly and monthly reports from the CRM for the team and management
Assisting the Events Executive in planning and executing a variety of events, including coordinating attendance, updating the CRM, preparing event materials and badges, and welcoming attendees
Providing administrative support to the Membership Executive, including CRM updates, issuing certificates, and processing renewal invoices
Assisting the Marketing Executive with administrative tasks related to the weekly e-newsletters, and other communication activities
Handling incoming and outgoing telephone calls on behalf of the team as needed
Assisting the Team in preparing the meeting rooms for events and meetings, ensuring all necessary technology is set up and ready.
Carrying out other general administrative duties for the MEC Team and senior management as required
Ensuring the CRM systems are integrated and aligned with our Membership benefit platform, Quest.
Training:Apprenticeship Training Provided by Assessor at Swatpro, every 4 weeks. In house training for the job role provided by employer.
Level 3 Business Administrator Standard.Training Outcome:Upon completing the apprenticeship, the expected progression would be to transition into a permanent administrative position within the team, with opportunities to develop and progress in other areas of the Chamber as needed.Employer Description:Devon Chamber is much more than networking. It’s a place designed to support your business, no matter where you are in Devon. While you’re working hard, we’re lobbying for you in Westminster, designing unmissable, high-calibre events and connecting you to people that will take you to the next level.
We’re the only accredited Chamber in Devon, that means we have an executive team employed to support you when you need it most. Today, we incorporate the historic Chambers of Exeter and Plymouth, as well as partnering with business organisations in towns across the county.Working Hours :Paid Hours per week: 35 Working hours per day: 7 hours Working week pattern: (i.e., Monday-Friday) Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative....Read more...
Communicating over the telephone with customers, clients and colleagues
Working on Leap Case Management System
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Answering incoming calls to the office
Dealing with post
Data entry
Use of bespoke software
Any other admin duties as requested
Training:
Business Administrator Level 3 Apprenticeship Standard
End-Point Assessment (EPA)
In-house training
Training Outcome:
A possible permanent position within the organisation for the right candidate
Potential to progress onto a dispensing course
Employer Description:Based in London with offices strategically located in Stratford, City and Croydon, Law Lane Solicitors has a keen interest in social justice.
Our firm takes pride in combining diligent leadership with experienced and dedicated staff, as we continue to deliver successfully for our clients, resulting in a satisfied and ever-increasing client base.
Law Lane is a proud ambassador and believer in diversity and equal opportunities, evidenced by our firm’s culture. Our staff comprise of more than 18 nationalities who speak over 20 languages and dialects. This means that we can accurately represent clients in the UK from all over the world, having a good understanding of their specific needs.
At Law Lane, all our lawyers are committed to providing our clients with honest and impartial advice, which has resulted in us building a close-knit community with all our clientele. Coupling transparency with professional camaraderie, the cohesion between our lawyers and our clients is of paramount importance, with every endeavour administered to ensure that our clients receive an unparalleled service.Working Hours :Monday - Friday, 9.00am - 5.30pm with an unpaid hour for lunch. You will be working Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administrative duties
Receiving and booking in stock, updating stock system and allocating to jobs.
Management of stock.
Workshop management – ensuring workshop jobs are booked in allocated to engineers and turned around in sufficient time.License renewals (Veeam, 3CX, firewalls, Microsoft license checks).
Domains and Hosting, ensuring domains are renewed, hosting renewed, SSLs renewed.
Asset management and tracking (loans etc).
Management of equipment recycling and destruction (inc destruction certificates).
Arranging delivery of equipment to customers (shipping).
Phone number porting, LOA forms, timing of number ports etc.
Management of broadband installations and migrations, arranging Openreach visits with clients, ensuring IDT engineer visits booked when required, ensuring hardware delivered in time.
Management of mobile services (SIM card assignment, number porting, delivery of SIMs/devices to customers).
RMA administration, liaising with suppliers to resolve issues with faulty goods.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the (Business Administrator Level 3 ), with support from your employer and the Chesterfield College Group.Training Outcome:Full time position with company. Continual training and development.Employer Description:Let's be honest, some IT companies can feel like chatbots programmed with tech speak. Not here, we're all about the human touch.
Sure, we geek out a bit over cool tech, but that's just the means to an end. We do care about understanding your business, your goals, and (of course) your tech pain points.
Think of us as your IT translator, turning your needs into real solutions that drive success and transform your IT and communications. We listen, we understand, and most importantly, we make it all work seamlessly for you. No Pain. Just gain.Working Hours :Monday to Friday, 9.00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Overall Purpose of the Role:
We are looking for a hardworking, highly motivated apprentice with initiative, good IT skills and the ability to work as part of a team, to support and provide administration support within our department.
Key Responsibilities after training will include:
Create documentation to be issued to site, including work instructions
Liaise with all departments and provide administration assistance, where necessary
Create and modify documents using Microsoft Office
Perform general administration duties to include but not limited to: photocopying, emailing and filing
Answering and dealing with general telephone queries
Maintain hard copy and electronic filing system
Any other office duties, as required
Ensuring that the policies of the company are observed, and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and Confidentiality
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training:The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered on-line.
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if equivalents are not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Development and progression; your remit will grow as fast as you do, and upon successful completion of the apprenticeship, we want to encourage further professional qualifications where there is the appetite for continued learning.
Progression to a permanent position upon completion of the apprenticeship for the right person.Employer Description:Aptus Utilities was founded in Bolton, in March 2010, out of an ambition to provide a multi-utility solution that streamlines and speeds up building processes for construction companies and to create a business that places customer service and integrity at its core. With more than 50 years’ combined industry experience Aptus’ owners Andrew Reay and Jonathan Holden identified an opportunity to form a business that supports local independent firms as effectively as national housebuilders and helps the construction industry to meet vital targets. Core Values;
Our success is not possible without the dedication of our team and a unified approach and commitment to deliver the optimum customer service. Ongoing rigorous processes of evaluation and review inform every aspect of the business, at every level, to ensure our high standards never slip. At Aptus we aim to get it ‘right first time’ and we will go the extra mile to find a cost-effective solution, but not at the expense of quality or safety. We aim to be responsive and accountable throughout the course of our business, from site to office. These are the principles that have shaped the company as it has grown from one employee to over 350, and as we continue to build each day.Working Hours :Monday to Friday, 8.00am to 4.30pm, 40-minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Commitment to our values....Read more...
This is an excellent opportunity to progress and grow within the company for the right candidate who is outgoing, enthusiastic and keen to learn new skills. The role is within a fun and friendly working environment which rewards hard work.
The employer will support the successful candidate through their apprenticeship and full training will be given. Main duties will include:
Ensuring candidates are fully vetted to safeguarding standards before assignments
Carry out our telephone pre-screens with new candidates and be confident in asking questions
Create and post job adverts for specific roles on behalf of clients
Use social media to post about current vacancies and interact with people
Keep the company's database updated, ensuring information input is correct
Updating the candidate tracking system
Identify areas of resourcing that need focus and provide solutions to the line manager
Conducting administrative jobs given by the chain of command
The above list of duties is not exhaustive and other tasks may be required from time to time.
The successful candidate should have good IT skills, be confident on the telephone and should have some customer service experience. Probationary period applies.Training:Business Administrator Level 3 Apprenticeship Standard.
Attend monthly day release sessions at Access Training, Team Valley Gateshead. Training Outcome:The company are looking for someone to stay with the company for the long-term and to develop a strong career within their team. The candidate will be provided with the opportunity to progress with further qualifications and experience within the company and receive Professional Development Training.Employer Description:Schools Mutual Services are the Education Recruitment industry’s first ‘not for profit’ recruitment service which is owned by its customers. Schools Mutual Services are a pioneering business that has been set up to serve Schools across the United Kingdom for Temporary and Permanent Recruitment.
The company’s growth aim is to see its unique not for profit business model expand across the United Kingdom and by 2025 they aim to be a reputable and well-known business that clients want to be part of.Working Hours :35 hrs per week 9.00am to 5.00pm Monday to Friday with 1 hour lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks, as required
Day to day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCEs grade 4 to 9 including English and Maths
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:Established in 1998 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday, 8.30am to 5.00pm.
4.00pm finish on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Relationships and Communication:
Reception duties including meeting and greeting visitors, dealing with telephone queries, recording and forwarding of messages
Booking in and out of pupils who arrive late or leave school early through the Inventry system
Booking in and out of visitors to the school and confirming their identity using the Inventry system
Promotion of a professional and courteous service which is consistent with the Trust’s ethos
Liaise with other office staff
Administration:
Ensure administrative support in relation to day-to-day processes such as incoming and outgoing post, filing, archiving, binding and other general clerical and administrative duties is conducted in a timely manner
Provide a responsive and effective service for the school
Maintain manual and computerised records using Management Information Systems as required
Conduct documentation creation, editing, formatting and presentation using Microsoft Office and the Star and school templates
Ensure student information is up to date on BROMCOM
Utilise administrative equipment such as the franking machine, photocopier and laminator as required
Facilities and Estate Management:
Be aware of and comply with policies and procedures relating to health and safety, security and reporting all concerns in accordance with school procedures
Support the safe environment for the stakeholders of the school to provide a secure environment consistent with the ethos of the school and its safeguarding commitments
Note all works requests into the Site Supervisor Works Request
Book and inform Site Supervisor of new works requests on a regular basis
Reprographics:
Process reprographic requests in line with school policy.Operate the reprographic printing machines
Ensure that there are sufficient resources to conduct the reprographics function within the school
Other Responsibilities:
Promote the Trust’s vision of ‘nurturing today’s young people, inspiring tomorrow’s leaders
Champion the Trust’s values of ‘Service’, ‘Teamwork’, ‘Ambition’ and ‘Respect’
Contribute to the wider life of the Trust and the Star community. Carry out any such duties as may be reasonably required by the Principal
Records Management:
All staff who create, receive, and use records in the course of their job are responsible for ensuring that records are managed appropriately. It is therefore likely that this post-holder will have responsibility for record-keeping as part of the role
Employees are required to be conversant with the Trust’s policies and procedures on records management
Training:
Business Administrator Level 3 Apprenticeship Standard
20% off the job training
Tutor support via online platform
Training Outcome:
Permanent position considered on completion of the apprenticeship
Level 4 School Business Professional qualification available with LMP Education
Employer Description:We focus on helping pupils to discover and develop their own unique talents and are committed to securing sustained improvements in all areas of the Academy’s provision, with a clear focus on raising expectations and standards. With our dedicated team of staff and governors, supportive parents and well-behaved pupils, we have all of the ingredients required to go from strength to strength and are working hard to deliver our mission of educational excellence, character development and service to communities.Working Hours :Monday to Friday, Term time only (38 - 40 weeks per year) Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Purchasing:
Ordering stock of finished products and components in line with the purchasing decisions of the Head of Operations
Raising purchase orders for puzzles, games and playing cards and for call-offs of previously produced puzzles
Receipting stock into SAP, applying coefficients and reconciling with supplier invoices
Running end of day and end of month reports
Ordering stock of finished products in the absence of the head of Operations
Operations:
Dealing with warehouse on any delivery issues as they arise
Entering re-work or finished product assembly on to system
Making stock adjustments as requested by Head of Operations
Liaise with UK warehouses (B2B & B2C) to manage the stock transfer process and ensure optimum availability and delivery for all sales
Compile monthly quality reports to share internally and with key manufacturing partners
Provide support for International Sales Export documentation creation and control
Other:
Maintaining Product Testing records and ensuring certification is up to date
Organise the despatch of samples to customers / artists / license holders and testing house, as required
Working closely with the Customer Care Coordinator on providing B2C support including Puzzle Tester reporting and analysis
Training:Business Administrator Level 3 Apprenticeship Standard:
You will spend at least one day per week working towards your qualification by taking part in training and development activities
It is important that you work hard on the formal training as well as the on-the-job aspects
Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout
Training will take place on site at Gibsons Games during your normal working hours
Training Outcome:
Permanent role as an Operations Administrator
Greater responsibilities within the existing administrative or operations team
Possibility of moving into a Team Leader role and undertaking the Team Leader L3 apprenticeship
Employer Description:Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way.
Based in Sutton Surrey, Gibsons HQ is home to 19 employees who work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website which is now an integral revenue stream, alongside a thriving Amazon Seller Central business.
We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values: in our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world.
Behind the puzzles and games is a passion to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are proud to have Investors in People accreditation and expect to be a B Corporation by the middle of 2023.
Gibsons Games values the importance of a diverse workforce. Women, people of colour, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits". We are looking for candidates who can expand our culture, challenge business as usual, and bring the whole selves to work. We strive to provide those candidates with an equitable and accessible recruiting process. If we can offer accommodations for you in the recruiting process or you have feedback on how to make the recruiting process more accessible, please let us know.Working Hours :Hybrid working - 3 days in the office per week. Monday to Friday 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Summary Climate17 is proud to partner with a rapidly growing renewable energy business at the forefront of sustainable heating solutions, specialising in renewable energy sources. Committed to reducing environmental impact, they lead the way in providing innovative and eco-friendly heating solutions such as air source heat pumps, solar PV systems, and battery storage in their homes, ensuring sustainable and energy-efficient living spaces. Role Overview We are in search of a highly organised and detail-oriented Office Administrator / Customer Service Representative to become an integral part of our growing team. This individual will play a pivotal role in assisting the Directors in growing our operations, ensuring efficiency and contributing to the overall success of the company. The ideal candidate will have experience in supporting daily office operations, managing customers and administrative tasks and will be a great communicator. The role is a combination of administration, PA and HR.Key Responsibilities Office Administration:Oversee day-to-day office administration tasks, ensuring a smooth and efficient workflow.Provide exceptional customer service to our potential and existing customers, ensuring appointments with potential new customers are booked in the diary and followed up, and all new jobs are booked and completed in line with the schedule of work.Manage the ordering and organisation of materials from merchants, ensuring that we are getting the most competitive prices.Coordinate office meetings and events, including quarterly company socials – arrange dates, venues, bookings, travel, and food.Answer customer queries via phone and email.Prepare quotations and new sales orders and support customer post-sales enquiries. Contract Management to ensure compliance with MCS:Create and manage customer contracts to ensure alignment with MCS standards and regulatory requirements.Monitor contract performance and compliance throughout the project lifecycle.Maintain accurate and up-to-date contract documentation, including terms, conditions, and compliance records.Generate comprehensive reports outlining contract status, potential risks, and recommended actions.Collaborate with internal teams, including heating engineers and project managers, to facilitate clear communication and understanding of contract requirements.Act as a liaison between internal and external stakeholders, ensuring seamless collaboration and compliance.Identify areas for process improvement within the contract management framework.Implement best practices to enhance efficiency and effectiveness in contract administration. Human Resources:Manage HR system – allocate employee holidays, log sick days, create new start-up forms and processes.Maintain accurate employee records and assist with HR-related documentation.Manage and check staff expenses, inc mileage.Manage the employee review process.Assist in the recruitment process, including posting job listings and onboarding new team members.Technical SkillsProven experience as a skilled administrator.Knowledge of HR processes and best practices is a significant advantage.Exceptional organisational and time management skills.Ability to work under pressure, prioritise tasks effectively and adapt to changing priorities.Proficiency using different computer software (Google Workspace, Monday.com, Xero) is a significant advantage.Excellent written and verbal communication and literacy/numeracy skills.Handle confidential and sensitive information with the utmost discretion.Personal SkillsProactive self-starter with the ability to work independently and take initiative.Demonstrates a professional and amiable demeanour, excelling as a collaborative team player.Excellent communication and interpersonal abilities.Highly organised.Driven and keen to learn. About UsClimate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application ProcessClimate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas, and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. ....Read more...
Ensure all customer queries and enquiries are dealt with effectively and in a timely manner, promoting a centre of excellence in Customer Service
Taking payments and following through with invoicing
Ensure customers are kept informed of any delays or developments as soon as possible
Load customer appointments on to the system, paying attention to detail to ensure all information is input accurately and in full
Ensure all data is kept up to date
Create and process daily reports, and complete to deadlines
Control and coordination of regional Field Support Engineers daily and weekly diaries
Acting as a conduit between the Field Support Engineers and the customer
Placing warranty and service calls for FSE and 3rd party engineers
Assist with customer pre-calls, to confirm appointments/delivery details
Familiarisation with full range of Grant products and uses
Liaise with sales for any opportunities to promote Grant product range to homeowners / installers
Any other duties that may need to be carried out
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Permanent Role as Customer Service Administrator
Progress up to Team Lead
Transfer to other internal teams
A lot of soft skills obtained that can be transferred to other customer service teams outside of the organisation
Employer Description:Grant has been designing and manufacturing reliable heating products for nearly four decades. From award winning oil-fired condensing boilers to the latest renewable products, our heating systems have a reputation for quality that is second to none.Working Hours :8 hours Monday to Thursday and 7.5 hours on Friday. 2 weeks of early shifts: 7.30am - 4.30pm (4.00pm on Friday) and 2 weeks of late shifts: 9.00am - 6.00pm (8.30am - 5.00pm on Friday).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Perform general office and receptionist duties, including maintaining a presentable space.
Handle administrative tasks for Invest Southwest and Will Management Services as needed.
Manage calls and record them in the firm's software.
Process incoming and outgoing mail and emails.
Scan and file documents per firm procedures.
Record activities promptly in the back-office system.
Professionally interact with clients, advisers, team members, suppliers, and providers.
Maintain confidentiality according to data protection laws and policies.
Adhere to ethical standards.
Pursue professional development.
Coordinate with third parties like accountants or solicitors when required.
Understand and follow the firm's policies and procedures.
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector.
An understanding of the role of the appropriate regulatory bodies.
The importance of relationship building with clients and colleagues.
Understanding of processes and procedures relevant to the role.
How to develop commercial awareness.
Building skills and capabilities within an organisation.
Professional Qualifications:
RO1 - awarded by The Chartered Insurance Institute (CII).
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Pending a successful apprenticeship, apprentices will be encouraged to become full-time members of our team, where their commitment will be highly valued. There is also an opportunity to progress and further your career in the financial sector, including obtaining qualifications that can enhance your professional growth.Employer Description:Invest Southwest, Independent Financial Advisers, established in 2007, offers independent financial advice across the Southwest. We provide a range of solutions, including pensions, investments, protection, estate planning (trusts, wills, powers of attorney), supported by our sister company, Will Management Services.Working Hours :Monday to Friday, between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Regional Dispatcher is responsible to assist and support the WTI Supervisors and Foreman in the assigned region. This position ensures the regional responsibilities are managed, tracked and executed timely. Key responsibilities include ensuring training for new hires is scheduled, reports are consolidated and communicated to the WTI Supervisor, and key metrics are tracked and communicated back to the corporate management team. The Regional Dispatcher has excellent communication and organizational skills. This position is also responsible for the scheduling and oversite of project volume for an assigned region. Ensuring project volume is managed and executed within established business rules and objectives. Key responsibilities include accurate field reporting, timely completion of jobs and project backlog management. This position will have authority to make scheduling changes as required to manage scope changes, unplanned work, and weather related changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the scheduling and onboarding of regional new hires Assist with schedule communication to regional Sales Representatives and management Knowledge of State prevailing wage and Davis Bacon Process timecard and expense approvals Oversee the task lifecycle for regional project volume: Planning Scheduling Optimizing Dispatching Executing Completing Reporting Work with WTI Supervisors to manage projects Develop project crews Determine planned finish dates to update SLA Communicate project information to Business Operations Project Administrator for SAP updates Scheduling Emergency work, or non-scheduled work and tracking in jeopardy projects. Understanding scheduling rules and objectives and expected system behavior End of day status checks Complete the end of month job site inspection processing Update scheduling criteria Train new supervisors on field software tools Microsoft Power Apps Concur OneDrive SharePoint Among others Maintain resource calendars to allow or restrict overtime, and manage summer and/or winter hours Be available to provide Tier 3 support for field emergency calls Perform any other duty and/or project as required or assigned by the WTI GS Operations Manager. The salary range for applicants in this position generally ranges between $53,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Are you passionate about maintaining high standards in care? Join First City and play a key role in supporting care quality and compliance across our services.
First City is a respected care provider committed to delivering outstanding care across Swindon and the surrounding areas. We are currently recruiting for a confident, detail-oriented, and supportive Compliance Administrator to join our team.
You MUST have:
A minimum of 1 year’ hands-on care experience – ideally within a community-based setting. (Applications without this essential experience will not be considered.)
About the Role This role is ideal for someone with practical care experience who is ready to transition into a compliance-focused position. You’ll be responsible for supporting frontline staff, ensuring regulatory standards are met, and promoting a culture of continuous improvement.
Location: Swindon Salary: £26,000 per annum Hours: 40 hours per week (Monday to Friday, 08:30–17:00) Some flexibility may be required based on business needs
Key Responsibilities
Monitor and review alerts and care notes using our digital care management system
Audit documentation and ensure compliance with CQC regulations
Identify and address gaps in care delivery
Escalate concerns to appropriate personnel and follow up on actions
Support and guide staff through constructive conversations
Promote best practices and quality assurance across the care team
Conduct community-based shadowing to observe care delivery and align policy with practice
Assist in developing action plans based on audit findings
Requirements
Minimum 1 year hands-on care experience (ideally community-based)
Familiarity with CQC standards, Fundamental Standards, and person-centred care plans
Strong written and verbal communication skills
Ability to confidently and professionally challenge poor practice
Comfortable using computer systems and technology
Friendly, proactive, and reliable with strong attention to detail
What We Offer
Full training and ongoing professional development
Access to Blue Light Card discount scheme
Local motor maintenance discount
28 days’ annual leave (including bank holidays)
Free onsite parking
Employee Assistance Programme (Health Assured)
Workplace pension with Nest
Refer-a-friend bonus scheme
Why Join Us? At First City, you’ll be part of a team that values quality, collaboration, and continuous improvement. If you're ready to grow your career in care and compliance, we’d love to hear from you.
....Read more...
