A business professional position which involves a combination of customer service, administrative duties, and ensuring the smooth operation of the salon.
Job Responsibilities:1. Greeting Clients: Welcome clients as they arrive, creating a friendly and professional atmosphere.
2. Booking Appointments: Answer phone calls, respond to emails, and manage the salon's booking system to schedule and confirm appointments.
3. Client Check-in & Check-out: Ensure that clients are checked in and out promptly, managing payments and handling transactions (cash, card, or online).
4. Answering Enquiries: Provide information to clients about services, pricing, and products offered by the salon.
5. Product Sales: Assist in retailing hair products, offering recommendations, and processing sales.
6. Coordinating with Stylists: Communicate client preferences, cancellations, or special requests to the stylists and other salon staff.
7. Other Ad Hoc duties as required.Training:Working towards a Level 3 Business Administrator apprenticeship standard. Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
Knowledge
The organisation: Understands organisational purpose, activities, aims, values, vision for the future, resources, and the way that the political/economic environment affects the organisation.
Value of their skills: Knows organisational structure and demonstrates understanding of how their work benefits the organisation. Knows how they fit within their team and recognises how their skills can help them to progress in their career.
Stakeholders: Has practical knowledge of managing stakeholders and their differing relationships with an organisation. This includes internal and external customers, clients and/or suppliers. Liaises with internal/external customers, suppliers, or stakeholders from inside or outside the UK. Engages and fosters relationships with suppliers and partner organisations.
Relevant regulation: Understands laws and regulations that apply to their role, including data protection, health & safety, compliance etc.Training Outcome:On successful completion of the apprenticeship there is a possibility of a future job role.Employer Description:Professional hair salon was established 33 years ago in the heart of Truro. We are a team of 12 friendly hair professionals who love our chosen career.We constantly strive for fantastic customer service and educate ourselves to give the top hair experience which includes in salon training and also trips further afield to London.Working Hours :Working Days: Monday to Saturday with a day off in the week.
Working Times: 9am to 5.30pm - may vary at times. Sometimes we may work later with special events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative....Read more...
Duties Include:
Create accurate estimates through the MIS System
Communicate with customers, staff in a clear, concise and professional manner. Able to answer the telephone in a polite and efficient manner
Website back office
Participate in daily production meetings and ensure any allocated actions from the meetings are completed in a timely manner
Have excellent up-to-date knowledge of all online products
Maintain a high standard of commercial awareness at all times, ensuring customer focus, cost and profitability are at the forefront in all decisions
Must have excellent listening and communication skills to build strong relationships with customers
Work with the customer and production manager to create critical time paths to manage client expectations
Raise job bags and all associated paperwork. Ensuring that every job bag processed must take into consideration the severity of any incorrect information and the effects this will have on the production processes throughout all departments
Follow all company policies, health and safety, and environmental procedures
Creating and following critical time paths
Person Specification:
Competent organisational abilities.
Sound communication and interpersonal skills (verbal and written)
Committed to providing customer service; demonstrating a professional and helpful manner, with a “can-do” attitude
Competent time management
Ability to work in a pressurised environment
Ability to work on own initiative and/or as part of a team
Must have excellent listening and communication skills
Sound knowledge of production processes
This role will be supported by the Business Administrator Level 3 Apprenticeship qualification delivered by Starting Off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:With a reputation for exceptional quality and excellence, a multi-million-pound print & Packaging company is now embarking upon yet another exciting growth cycle. The consistent growth experienced each year is attributed to the company’s dynamic culture, customer focused ethos, diverse product offering and, of course, its passionate team of highly motivated staff. We are now looking for an apprentice to join our friendly team in Northampton.Working Hours :Monday to Friday 8:30 – 17:00.
Half an hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Working in the HR team, you will be responsible for contributing towards the effective running of the HR day to day function, by providing first class administrative support to the team and the wider company in a fast-paced environment.
You will have strong written and verbal communication skills and interact competently at all levels within the organisation
You will have excellent organisational skills and a high level of accuracy
You will demonstrate that you are a proactive team player, both within the department and across the organisation
Main responsibilities will include:
Providing administrative support to the HR team
Updating and maintaining the HR records
Forwarding queries received into the HR Inbox to relevant team members
Ensuring that all electronic/paper files are fully maintained and completed in a timely manner
Maintaining confidentiality of information relating to the Company and its employees, whilst ensuring compliance with GDPR
Assisting with the on-boarding and preparation for new startersCandidate management - Processing internal applications and keeping the system up to date, uploading job vacancies on to job boards, etc.
Diary management
Employee Management - preparation and management of various employee related forms, i.e. staff promotions, probationary reviews and personal development reviews
Ad hoc Duties - various data input tasks, ex-employee reference letters, general administration tasks
Training:You will be studying towards achieving your Level 3 Business Administrator Apprenticeship which consists of:
Business Administration Level 3 Diploma
Business Skills, Knowledge and Behaviours
Functional Skills English and maths at Level 2 (if not already achieved)
EPA (End point assessment)
Training location to be confirmed
Training Outcome:
For the right candidate there will be opportunity to gain full-time employment after full completion of the Apprenticeship
They may also be offered progression in the role and also the opportunity to work towards a HR qualification after the completion of the Apprenticeship
Employer Description:Today, LA International is the largest privately owned Digital Technology Resourcing and Project Solutions provider in the UK, winning many industry awards including Best IT Recruitment firm, Best Public Sector firm and are proud double winners of the Queen’s Awards for Enterprise in International Trade for outstanding international growth and innovation.Working Hours :Monday to Friday, 09:00 - 17:30 with 1-hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Headquartered in Milton Keynes, this role will be office-based with a flexible working policy. This role would be suitable for someone who is wanting to start their career, potentially in the IT Sector. The Sales Support Team is fairly new within the business, and we envisage it to grow rapidly, allowing for a clear direct progression path within the business. We value diversity and welcome applicants of all genders and backgrounds to join our team.
Key Responsibilities Include (but are not limited to):
Assist with ensuring all open sales orders are accurate and up to date, liaising with Account Managers where required.
Assist with ensuring ETA’s in the system and accuracy based on supplier reports and online portals.
Initial RMA queries, Liaising with customers and our Logistics Department.
Assist the team in keeping CRMs up to date with the required information for technical teams.
Liaise with Logistics or Suppliers on Customer Delivery issues to resolve.
Automated Purchasing and Manual Purchasing for all segments including servicing materials.
Sourcing Product Alternatives
Liaise with Customers for any Ad Hoc Web queries through the website ticketing portal.
Other Ad Hoc Sales Support Duties.
Candidate Preferences:
Strong communication skills, both written and verbal
Experience using Microsoft Applications such as Outlook and Excel.
Ability to work in an office-based environment promoting teamwork and positivity.
A driving Licence would be preferable.
Benefits Include:
Potential Company Bonus and Inclusion into Employee Ownership Trust scheme after 1 year of employment.
25 days annual leave plus UK bank holidays.
Access to Reward Gateway - discounts at hundreds of retailers as well as physical, mental and financial wellbeing resources).
Company pension (3% employer contribution - after a successful probation period).
Life assurance (2x gross salary - after a successful probation period).
Medicash Private Healthcare scheme (after successful probation period)).
Hybrid working and flexible working policies.
Training:
Attendance at Milton Keynes College
Support from the employer for your learning, development and personal growth
Business Administrator Level 3
First Aid Awareness, Fire AwarenessTraining Outcome:A role within the company may be on offer upon successful completion of the Apprenticeship.Employer Description:DTE is an IT Hardware Reseller, this is the core part of the business but we also provide services. Our Wireless, SBL and Project Services Teams provide services to our customers based on their speciality. In all areas of the business our focus is customer obsession and adding value through customer service and striving to go above and beyond for our customers.Working Hours :Monday - Friday: Shift patterns to be discussed at interview.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
The role is designed to provide wide-ranging experience in a professional office environment while supporting the effective delivery of company processes related to quality, customer service, health & safety, sales, and marketing.
Main Purpose of the Role:
Business Administration:
To support and help maintain the Company Management System, ensuring that all aspects of service quality, safety, legality, and environmental responsibility are upheld and continuously improved
Sales Administration:
To promote the Company and support sales activities through effective administrative practices, assisting operational teams and directors with marketing and business development initiatives
Key Responsibilities:
Business Administration Duties:
Manage and distribute incoming and outgoing post
Answer incoming calls, take messages, and follow up as needed
Greet visitors professionally and offer refreshments as appropriate
Operate and maintain the internal CRM/MRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities including events, campaigns, website updates, and social media content
Sales Administration Duties:
Assist with the promotion of the Company through sales and marketing support
Support directors with sales and marketing projects
Maintain an active sales diary and quotation log
Ensure compliance with company policies and procedures
Liaise with internal departments to support successful sales operations
Provide input and support in identifying marketing and sales process improvements
Assist with general office administration as needed
Support management with health & safety obligations and compliance
Encourage and support continuous improvement initiatives across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will take place in the workplace
TDR will conduct monthly assessment and tutor sessions
Training Outcome:
Upon completion of this apprenticeship there may be further opportunities / appointment of a full time contract
Employer Description:North Eastern Composites are based in Cramlington, Northumberland. Primarily, we’re Glass Reinforced Plastic (or GRP for short) manufacturers. But, we’re also a family ran business, and we have been ever since our doors opened in 2000. However, over 40 years of experience went into the foundation of North Eastern Composites - and we’re only just getting started.
At NEC, we specialize in crafting high-quality GRP solutions designed to protect and perform in the toughest environments. With years of expertise and a commitment to innovation, we provide durable, lightweight, and corrosion-resistant enclosures that meet the unique needs of industries worldwideWorking Hours :Monday - Thursday, 8.00am - 4.30pm and Friday, 8.00am - 1.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
This dual-focused role is designed to provide exposure to both the operational and promotional aspects of the business. The apprentice will assist with essential administrative functions, contribute to internal efficiency, and support marketing activities to promote the Principal People brand.
Key Responsibilities:
Business and Operations Administration:
Maintain and update internal databases with accurate and up-to-date information
Report and escalate IT or system-related issues to relevant support services
Answer and transfer incoming phone calls professionally and efficiently
Format candidate CVs to ensure clarity, consistency, and branding
Post job advertisements on external job boards and internal platforms
Collect, organise, and cleanse data to ensure high data quality across systems
Book accommodation and travel for staff when required
Order office supplies, liaise with suppliers, and manage inventory logs
Provide general administrative support
Marketing Administration:
Assist with updates to the company website, including adding new job postings and blog content
Support the creation of marketing materials using basic graphic design tools (training and support provided)
Assist in planning and promoting CSR activities and charity initiatives
Work closely with the Operations team to ensure marketing aligns with wider business objectives
Training:
Complete a Level 3 Business Administrator Apprenticeship StandardHave regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Training Outcome:
Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate
Employer Description:Established in 1986, we are the first dedicated Health, Safety, Environment, Quality, CSR and Sustainability Recruitment Organisation in the UK.
Our community consists of enablers not blockers; solutions focused professionals who understand both commercial and operational challenges.
For our clients, we provide a vital service and have become the partner of choice for a wide range of blue chip, privately-owned and public sector organisations across the UK, Europe and further afield.
Our dedicated team of Recruitment Consultants offer an in depth and personalised service matching the best candidates and their skills, experience and behaviours to likeminded consultancies and organisations.
Our commitment is to deliver an unbeatable service to candidates and retain their loyalty for years and truly develop their careers, not just to place them in a job.
We are approachable, honest and hardworking. For both our candidates and clients, we will work tirelessly to find the right match for both. Working Hours :Monday to Thursday, 08:30 - 17:00 Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Work independently,Basic IT skills Microsoft,Strong desire to learn....Read more...
Supporting operational delivery of the Carer Support Fund
Organising stationary deliveries and other ad hoc office supplies
Updating internal noticeboards around the office
Desk set ups for new starters and other onboarding tasks for new starters
Co-ordinating events, including booking meeting rooms and ordering lunch
Facilities building checks
Ensuring our colleagues have the tools to deliver their role well
Support the departments (Casework, Carer Engagement and Senior Management) with any ad-hoc duties
Handling telephone and email communication with customers
Greeting visitors and managing signing in requirements
Creating accurate reports and documents
Managing stationery and ordering supplies
Maintaining the information database
Performing general office duties (filing, photocopying, preparing documents)
Other ad-hoc support
Partnerships and Communications:
Excellent people and relationship building skills are essential
A professional manner
Good organisational and administrative skills
The ability to work well in a team
Willing to learn and committed to continuous improvement
Competence in Microsoft Office
General Responsibilities
To adhere, develop and implement Trafford Carers Centre policy portfolio, including Equal Opportunities, Code of Conduct, Health and Safety and Disclosure of Information Policies.
To work with the CEO and senior team to maintain the quality standards system.
To accept supervision from the Chief Executive Officer.
To undergo training and development as is necessary to maintain appropriate performance in the post.
To attend all staff, trustee meetings and organisational events such as the AGM and open days as required.
To keep records and statistics for effective monitoring of the service, ensuring that all files and information are kept in accordance with Trafford Carers Centre’s policy on confidentiality and data protection.
In accordance with the Health and Safety at Work Act 1974, to take care of your own health and safety at work and any ‘staff’ you support in addition to clients and visitors you are working with.
To undertake any other reasonable tasks consistent with the grade and purpose of the post.
Training Outcome:We hope to maintain employment following completion of the apprenticeship to offer a permanent position as a business administrator.Employer Description:Trafford Carers Centre is an independent charity that supports unpaid carers; people who provide informal care to a family member, friend or neighbour.
Through Trafford Carers Centre unpaid carers can access a statutory carers assessment alongside receiving support, information and advice.
The service delivers a large carer engagement programme that provides health checks, counselling, peer support groups, activities, events and volunteering opportunities.
Trafford Carers Centre works in partnership with Trafford Council, Trafford’s Integrated Care Partnership, Trafford Community Collective and a number of VCSFE organisations to support identification and meet carers needs in Trafford.Working Hours :Monday - Friday, 9.00am - 4.30pm.
Occasionally you may be asked to work outside office hours, time off in lieu will be provided on these occasions.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Non judgemental,Caring & compassionate nature,Enthusiastic,Willingness to learn,Organised,Reliable....Read more...
Act as the responsible owner for all assigned tasks
Ensure on-time, on-budget, and high-quality delivery across all tasks
Broaden knowledge to become a subject matter expert (SME) on all areas of the Operational administrative tasks covered by the team
Establish governance and ensure processes are fit for purpose
Drive cross-functional collaboration, ensuring seamless coordination between technical, commercial, and delivery teams
Recruitment administration:
Managing the candidate experience end to end, you will be the driving force behind the permanent and contract job filling process, working with our appointed external recruitment partners
You will be responsible for creating, uploading job adverts, and scheduling interviews, whilst developing and managing candidate relationships to ensure they receive best-in-class experience and introduction to CDS
After receiving training, you will use internal systems to track applicant progress, issue contracts, and complete on-boarding of successful staff and contractors
Human Resources administration:
Working alongside our external HR consultant, you will provide a key role in providing support for 75+ staff and contractors when they need it
You will be responsible for excellent administrative aid to the various functions of our business across all elements of the employee lifecycle from recruitment to retirement
Proactive day-to-day management of the HR system and triage of HR tickets, you will go out of your way to help and make sure you answer the question
Action new, and manage existing staff and contractor clearances to ensure successful and compliant client project delivery
Training:Business Administrator Level 3.Training Outcome:As CDS progresses and the Operations team grows, it is likely that in 18-months this apprentice will have a number of options ahead of them depending on the type of role they preferred, this might be HR, recruitment, finance, or general business admin. The team is currently very small so there will be many opportunities for growth and progression. Employer Description:CDS Tech is the newly formed technology services arm of Bailie Group, a family-owned group of human-centred communications and technology services businesses. With a strong heritage in delivering critical transformation projects, CDS Tech is poised to become the ‘go to’ professional services partner for Cloud, Security, Data and Digital transformation services – both in the UK and beyond. Underpinned by a People First and Client Obsessed mindset, our ambition is to drive meaningful impact for our clients, their audiences, their users, and society as a whole. Societal impact isn’t just an outcome – it’s our north star, guiding everything we do and ensuring we make a lasting, positive difference.Working Hours :Monday to Friday 9am to 5pm.
Hybrid location between home and minimum 2-days a week in Leeds city centre office (Monday, Tuesday, Thursday or Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Honest,Confidentiality....Read more...
Join a Growing, Supportive Advice Team!Are you experienced, organised, and looking to make an impact in a growing firm where your work truly matters? If so, we'd love to hear from you.Based in Westerham, Kent | Full-time | Office-based | £28,000 - £35,000 depending on experienceWe're looking for an experienced Financial Administrator to join our friendly and professional team at Trevor Downing Financial Management - a well-established independent financial advice firm with over 35 years' history supporting clients across Surrey and Kent.You'll be joining a collaborative team that includes four Financial Advisers, two other Administrators, and outsourced Paraplanners. This role is central to the smooth running of our advice process - ideal for someone organised, proactive, and confident managing a busy workflow with accuracy and care.Role SummaryThis new position provides essential administrative support across the advice team and acts as the key coordinator for annual reviews and managing Letters of Authority (LOAs).You will own specific recurring workflows and be expected to manage them end-to-end with limited supervision.Core Responsibilities:
Managing the full LOA process - submitting, tracking, chasing, and liaising with providersMaintaining and updating client records in Intelligent Office (our back-office CRM system)Gathering sufficient information on existing client plans and arrangements to enable advisers to review client needsSupporting clients and advisers via provider portals and platformsCoordinating the annual review process, including scheduling client meetings, preparing valuation reports, and review packsPreparing all necessary plan information, forms, and illustrations (where applicable)Overseeing and processing new business applications, withdrawals, drawdowns, and fund switchesStructuring and preparing correspondence to providers and clientsGeneral client servicing, including chasing LOAs, updating client details, and liaising with product providers and third partiesArranging client meetings, managing adviser diaries, and meeting and greeting clients for face-to-face appointmentsAnswering telephone calls and assisting with general administrative duties such as filing, scanning, and post handlingEnsuring that all client files remain compliant at all times and that internal processes are followed consistentlySupporting advisers in workflow management using tools such as CashCalc, Voyant, and FE Analytics
What We're Looking For:
Minimum 2 years' experience in a Financial Planning or IFA administration role (essential)Able to work in-office full-time (Monday-Friday, 9am-5pm) in WesterhamGood working knowledge of pensions, ISAs, platforms, and general client servicingFamiliarity with using provider portals and back-office systems like Intelligent OfficeStrong attention to detail, accuracy, and time management skillsA proactive team player with a 'can-do' attitudeComfortable working in a small but busy office environmentAwareness of, and commitment to, the expected behaviours stated in the FCA Conduct Rules
What's on Offer:
Salary between £28,000 and £35,000, depending on experience8x Salary Death in Service coverPrivate Health InsuranceCompany Pension schemeAccess to Equity/Company Ownership over timeSupportive, down-to-earth team cultureOngoing training and professional development
How to ApplyIf you think you have the skills and experience, we are looking for, please submit your CV to the link provided & we will be in direct contact.....Read more...
As an apprentice, you will take part in Clyde & Co’s tailor-made admin assistant training. Year 1 will be cover basic knowledge on how to be a legal secretary and year 2 cover will be their foundation level course. After the two years candidates are invited to apply for permanent positions within Clyde & Co as a legal support assistant. The aim of this programme is to provide someone with their first steps into the legal industry, to help them grow within their role enabling them to go on to become a successful legal support assistant and beyond.
Main Responsibilities:
Standard administrative tasks, i.e. photocopying, scanning, dealing with post, printing, efiling etc.
Scheduling and archiving of documents
Preparing letters and documents to send out
Uploading invoices from 3rd parties and expenses to our finance system
Entering timesheets
Booking meeting rooms and sending calendar invites
Running conflict checks and opening new clients/matters
Booking travel
Supporting BD with running events when needed
Supporting PAs and LSAs with billing
This list is not exhaustive and not all of the responsibilities will fall with every department you are placed in. There will also be additional responsibilities that are practice-specific.
Clyde and Co Benefits:
25 days holiday per year - with the opportunity to purchase an additional 5
Private Healthcare - Private Medical Insurance
Competative Pension Contribution
Fitness and Wellbeing Benefit max £350 per annum
Paid Wellbeing Day each year
Bupa Wellbeing
Dental Insurnace
Mental Health and Wellbeing
Life Assurnace
Group Income Protection
Mortgage Broker Service
Cycle to work Scheme
Employee Assistant Programme
My Family Care
Subsidised Office Restaurant - Staff Coffee Shop/Restaurant
Various social events
The terms and conditions of benefits may vary from time to time and in some cases, there is a qualifying period before you can access the benefit. Unless stated otherwise you will become eligible for these benefits upon successful completion of your probation period and six months’ service.Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Clyde & Co operate a 5 tier support structure that offers lots of progression for the future.
Admin Assistant
Legal Support Assistant
Practice Assistant
Hub-Leader
Legal Support Manager
The admin apprentice is their entry level role. If successful in your two years training contract you will be invited to apply for any vacant LSA roles in order to remain with the firm.Employer Description:Clyde & Co is a global law firm providing a complete service to clients in its core sectors of insurance, transport, energy, infrastructure and trade & commodities. Here you’re empowered with autonomy to work your way. To embrace every opportunity to accelerate your career doing interesting, stimulating work. To learn and broaden your outlook with global teams and clients. Supported by thoughtful, inspiring colleagues and mentors.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Throughout your time, you will undertake various admin based tasks within varying areas of law and learn how to be a legal secretary, taking part in Clyde & Co’s tailormade admin assistant training. Year 1 will be cover basic knowledge on how to be a legal secretary and year 2 cover will be our foundation level course. After the two years candidates are invited to apply for permanent positions within Clyde & Co as a legal support assistant. The aim of this programme is to provide someone with their first steps into the legal industry, to help them grow within their role and enabling them to gain valuable, wide ranging exposure to go on to become a successful legal support assistant and beyond.
Main Responsibilities:
Standard administrative tasks, i.e. photocopying, scanning, dealing with post, printing, efiling etc.
Scheduling and archiving of documents
Preparing letters and documents to send out
Uploading invoices from 3rd parties and expenses to our finance system
Entering timesheets
Booking meeting rooms and sending calendar invites
Running conflict checks and opening new clients/matters
Booking Travel
Supporting BD with running events when needed
Supporting PAs and LSAs with billing
This list is not exhaustive and not all of the responsibilities will fall with every department you are placed in
There will also be addition responsibilities that are practice specific
Clyde and Co Benefits:
25 days holiday per year – with the opportunity to purchase an additional 5
Private Healthcare – Private Medical Insurance
Competitive Pension Contribution
Fitness and Wellbeing Benefit max £350 per annum
Paid Wellbeing Day each year
Bupa Wellbeing
Dental Insurance
Mental Health and Wellbeing
Life Assurnace
Group Income Protection
Mortgage Broker Service
Cycle to work Scheme
Employee Assistant Programme
My Family Care
Subsidised Office Restaurant – Staff Coffee Shop/Restaurant
Various social events
The terms and conditions of benefits may vary from time to time and in some cases, there is a qualifying period before you can access the benefit. Unless stated otherwise you will become eligible for these benefits upon successful completion of your probation period and six months’ service.Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:Clyde & Co operate a 5 tier support structure that offers lots of progression for the future.
Admin Assistant
Legal Support Assistant
Practice Assistant
Hub-Leader
Legal Support Manager
The admin apprentice is their entry level role. If successful in your two years training contract you will be invited to apply for any vacant LSA roles in order to remain with the firm.Employer Description:Clyde & Co is a global law firm providing a complete service to clients in its core sectors of insurance, transport, energy, infrastructure and trade & commodities. Here you’re empowered with autonomy to work your way. To embrace every opportunity to accelerate your career doing interesting, stimulating work. To learn and broaden your outlook with global teams and clients. Supported by thoughtful, inspiring colleagues and mentors.Working Hours :Monday - Friday from 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As a support member within the managed services team, your role is pivotal in helping to ensure our customers have a smooth and efficient experience when raising incidents and requests as part of their customer support journey.
There are 3 main elements to this role:
Initial tier 1 triage for new incidents and requests. This will operate via the support portal and phone calls
Actioning any tickets that are deemed to fall under the 1.5 support line bracket for all Totalmobile products
Being part of the primary support team for the Protect product. This includes software support, hardware support, configuring new devices, processing returns, handling stock, training and reporting. This role also provides support to the wider Protect teams such as customer success, finance and sales
This role will report directly to the Customer Engagement Hub Manager and working closely with the Managed Services Team Lead. This team is based out of the Rochdale office and requires an element of physical hardware set up and distribution. Therefore, it is expected you will be in the physical office for most days. Exceptions for this include those on an apprenticeship who will receive a day a week to work from home on work related to their apprenticeship course and exceptions agreed with your manager.
Daily tasks will include:
Supporting customers using the internal ticketing system
Communicating with customers via telephone and email providing end user customer support and product information
Device hardware provisioning, testing, and repairing
Creating and updating ad hoc customer and internal reports
Stock management
Assisting the Project Manager with new and existing client projects for Protect hardware
Preparing and distributing customer reports
Importing and updating existing data in a database using a GUI and bespoke tools
Ticket communication management
Engaging with smaller customers on an ad hoc basis to understand and resolve issues
Communicating with multiple support teams regarding triage incidents and requests
Actioning tickets that are classed as 1.5 line for all other TM products
Swapping between triage and Protect support
Work to SLAs
Ensuring customer interactions are logged and recorded against tickets
We will provide full support to develop and gain experience with other Total Mobile products.Training:You will work towards a level 3 Business Administrator Standard which will consist of monthly lessons on a day release to Rochdale Training.Training Outcome:To be confirmed upon successful completion of the apprenticeship.Employer Description:Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and Ireland, and we support over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment. We are the UK leader as we have an integrated product suite within FSM that has been crafted together through organic growth and seven strategic acquisitions over the past number of years. This has made us one of the fastest growing software houses in the UK. This is a great opportunity for a person to join a growing organisation and be part of an experienced customer services team working with large blue-chip organisations throughout the UK and US.Working Hours :37-hours per week Monday - Friday, working hours TBCSkills: Attention to detail,Customer care skills,Number skills,Ability to work under pressure,Health and Safety Knowledge,Experience is desirable....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9.00am and 5.00pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
General:
Ensure our services are accessible for all, flagging the need for interpreters where necessary
Prepare for and contribute to regular supervision and annual appraisal
Work within Age UK Sheffield’s policies and procedures, contributing to their review and development as required
Ensure that any concerns are directed to Service Delivery and Standards Manager in accordance with Complaints Policy
Ensure all database entries adhere to Information Quality Standards
Attend service delivery meetings as appropriate
Actively maintain good equal opportunities, data protection and health and safety practice
Undertake any other tasks that can be reasonably expected within the scope and spirit of the job
Work with administration colleagues and volunteers to provide cover to first point of contact function as necessary
Training:Qualification: L3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based interview
Project/Improvement presentation
Venue: Block 1, Pennine Five Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance: Blended Learning, face to face and google classroomTraining Outcome:To be discussed and agreed.Employer Description:We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.
Age UK Sheffield is a local independent charity with around 60 staff members. We help over 4,000 local older people every year, offering support, activities, events, befriending, information and more. It's a great place to work if you really want to make a difference in people's lives.
We are an equal opportunities employer and welcome applications from all sections of the community. Because of the nature of our work with older people, all roles are subject to a Disclosure and Barring Service check.
We have a generous annual leave policy – 30 days annual leave plus public holidays (pro rata). We are an inclusive organisation who embrace and celebrate difference. We welcome and encourage applicants from people from Black, Asian and other minoritised communities, people who are LGBTQ+ and people living with disabilities. We are a Mindful and Disability Confident employer.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Professional and discreet....Read more...
Key Responsibilities:
Administrative Support:
Assist in the day-to-day operations of the office, providing administrative support to various departments
Maintain accurate records and ensure that all documentation is organised and up-to-date
Communication:
Handle incoming and outgoing correspondence, including emails, phone calls, and mail
Assist in scheduling meetings and coordinating appointments for team members
Data Management:
Input, update, and manage databases to ensure the accuracy and confidentiality of sensitive information
Assist with preparing reports, presentations, and other documents as needed
Customer Service:
Provide friendly and professional support to clients and service users, addressing inquiries and resolving issues when necessary
Collaborate with team members to enhance the customer experience and support service delivery
Financial Administration:
Assist with basic financial functions, such as invoicing, processing payments, and reconciliation of financial records
Project Support:
Support project management tasks, including tracking progress and assisting in project-related activities
Training:
As a Level 3 Business Administrator Apprentice, you will receive structured training that includes hands-on experience, mentorship, and study as part of the apprenticeship program
You will acquire practical skills and knowledge applicable to a career in business administration, setting a solid foundation for future career growth at the Essex office
Training Outcome:
This may lead to a Business or operations executive/manager
Employer Description:Health Tech Services Group (HTSG) Limited is a leading innovator in the healthcare industry. It leverages cutting-edge technologies such as facial recognition, artificial intelligence (AI), and machine learning (ML) to provide comprehensive solutions for safeguarding vulnerable adults and delivering doorstep healthcare services. In addition to its core services, HTSG offers in-house Continuing Professional Development (CPD) training courses to upskill its team members and support the broader care industry and corporate sectors in building knowledgeable and proficient teams.
HTSG Core Services:
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Care Safe Mobility: HTSG works with 24-hour non-emergency patient transport and ambulance services and offers bed-to-bed transportation services for hospitals, clinics, and laboratories, ensuring these services are readily and easily accessible. Under the process of registering. Care Safe Mobility was earlier registered with the CQC (https://www.cqc.org.uk/location/1-9966471035)
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Clinic At Home: HTSG provides doorstep healthcare services, including home visits by qualified healthcare professionals for medical assessments, treatment and ongoing care management. Through remote patient monitoring devices and telehealth platforms, HTSG enables continuous patient health status monitoring, facilitating early intervention and personalized care by implementing digital safeguarding measures for vulnerable adults using facial recognition technology and AI-powered algorithms.
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WatchRx: HTSG offers remote patient monitoring services to vulnerable adults designed to improve patient outcomes, enhance quality of life and promote independence. Our services include a Medicine reminder system, Fall prevention technology, Geo-fencing capabilities and Automated vitals collection. The benefits of our remote patient monitoring services include improved health outcomes, enhanced safety and independence, cost-effective healthcare and personalized care management. We are committed to leveraging technology to empower vulnerable adults and support their healthcare needs. By monitoring and analyzing behavioural patterns in real-time, HTSG can proactively identify and mitigate potential risks, ensuring the safety and well-being of vulnerable individuals.
CPD Training Courses: HTSG offers in-house CPD training courses designed to enhance the skills and knowledge of its team members. These courses cover a wide range of topics relevant to the healthcare industry, including best practices in patient care, regulatory compliance, and the latest advancements in healthcare technology. Additionally, HTSG extends its training programs to external stakeholders in the care industry and corporate sectors, aiming to foster a skilled and competent workforce.
Air Ambulance (AmbuFly): HTSG includes Global Medical Tourism Services so you can get the best of World-Class treatment from your comfort and convenience.
We are fully insured and locally regulated by the Care Quality Commission* (CQC), Health Inspector Wales (HIW), and local Councils. We are also working on our ISO* 9001, 14001, 27001, and Cyber Essentials. So, you and your data are fully protected. For more information or partnership opportunities, don’t hesitate to contact us.
Our Expertise
HTS Group offers technology and support that facilitates round-the-clock, UK-wide access to services for corporate, insurance, or self-paying clients in the following sectors:
Healthcare assessment and management
Medical transport and repatriation (road & air)
Diagnostics (Laboratories and Radiology)
Healthcare and management training
Pharmacies
Healthcare R & D
Healthcare Logistics
Medical TourismWorking Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Are you ready to lead game-changing HR transformations and make your mark on the future of HR technology? Our client, a leader in the ServiceNow ecosystem, is looking for a Senior Technical Consultant specialising in HRSD. If you’re passionate about helping businesses elevate their HR operations and driven by innovation, this is the perfect opportunity for you.
Key Responsibilities:
Lead HRSD Transformations: Design and implement HRSD solutions that revolutionise business operations, aligning them with key business goals.
Be the Expert: Provide in-depth knowledge across ServiceNow HRSD, ITSM, and other modules, focusing on automation, integration, and platform optimisation.
Optimise & Innovate: Configure workflows, create scripts, and develop security rules that enhance functionality, improve user experience, and drive platform performance.
Strategic Advisor: Guide clients in leveraging ServiceNow for long-term success, providing advice on best practices throughout the process.
Collaborative Success: Work with cross-functional teams to ensure projects run smoothly and deliver the expected outcomes.
Perks & Benefits:
Company Car & Cycle-to-Work Scheme: Flexible commute options to suit your lifestyle.
Pension & Life Insurance: A comprehensive package to secure your future.
Healthcare & Dental Cover: Premium health coverage for you and your family.
Travel Insurance: Travel with confidence wherever you go.
Discounted Gym Membership: Stay fit and healthy with exclusive offers.
Fully Remote Working: Enjoy the freedom of working from home with the flexibility of occasional office visits across the UK as needed.
Ideal Candidate:
Expertise in ServiceNow HRSD: Proven experience in implementing and optimising HRSD solutions on the ServiceNow platform.
Certified Professional: ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS).
Agile Experience: Ability to work in Agile environments and collaborate with cross-functional teams to achieve key objectives.
Cloud & Automation: Knowledge of multi-cloud integrations and automation to optimise business processes.
Consulting Background: Proven experience in consulting, with the ability to guide clients and advise on best practices.
Willing to Travel: Comfort with occasional visits to offices across the UK.
Eligibility for SC Clearance: Must have been a UK resident for at least 5 years and eligible for SC clearance.
Why This Job is Different:
This is not just another ServiceNow role—this is an opportunity to lead transformative HR projects at some of the UK's most innovative organisations. You'll be at the forefront of changing how HR works, giving businesses the tools they need to thrive. If you're looking for a role that offers flexibility, growth, and the chance to make a significant impact, this is the job for you.Click to apply and start your next chapter in transforming HR with ServiceNow!....Read more...
