As a Business Administration Apprentice, you will play an important part in ensuring the smooth running of Connect into Care’s operations across both care and property services.
Care side:
Assist with day-to-day office tasks such as filing, photocopying, scanning and data entry.
Support with writing minutes of meetings.
Help manage incoming and outgoing correspondence, phone calls and emails.
Schedule meetings, appointments and staff training sessions as required.
Assist with recording staff attendance, mileage claims and expenses.
Ensure staff have valid driving licences, insurance and MOTs.
Support expense tracking, including scanning receipts for business expenditure.
Deal with customers, suppliers and families of service users and staff, providing updates and information by phone or email.
Support the organisation of events and activities for residents and staff, such as community visits to schools.
Help with rota planning and ensuring staffing coverage.
Assist with data collection for audits, quality checks and care planning systems.
Help create and post social media content, such as updates for Facebook.
Support recruitment administration including chasing references, arranging DBS checks and recording meeting notes.
Property side:
Manage maintenance issues and liaise with tenants and suppliers to arrange repairs.
Obtain quotes for maintenance work and book approved contractors.
Vet and schedule viewings for prospective tenants, ensuring affordability and suitability requirements are met.
Book suppliers for regular compliance checks such as gas safety certificates, electrical certificates and EPCs.
This is a varied and engaging role offering a broad range of administrative experience across two professional sectors, ideal for someone who enjoys organisation and working with people.Training Outcome:On successful completion of your apprenticeship, you could progress into a permanent administrative role within Connect into Care.Employer Description:At Connect Into Care, we provide day services and supported living for adults with learning disabilities. Our support is personalised, respectful, and focused on helping each person live a fulfilling life.Working Hours :Monday to Friday, 8.30 am to 4.30 pm with a half an hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Overview:
We are seeking a motivated and enthusiastic IT Apprentice to join our team in Brentwood, Essex. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.
Key Responsibilities:
Provide first-line IT support to staff and users, under guidance
Assist in setting up and maintaining Windows 11 devices
Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
Monitor and maintain Wi-Fi connectivity and escalate issues where necessary
Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
Support software installations, patching, and troubleshooting
Assist with setting up user accounts, email, and permissions
Document issues and solutions in the IT support system
Visit local sites (as required) to support hardware or connectivity needs
Training:
Level 4 Network Engineer (CompTIA Systems Engineer) Apprenticeship Standard
You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge
Your training will include gaining internationally recognised Level 3 IT qualifications
Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:We have over 24 years in IT Support and maintenance and have invested heavily in the latest technology.
We have adapted our skills in this every increasing IT market. As every client has different needs, we can provide a bespoke solution to meet your IT requirements.
Our professional and technical teams aim to provide accurate solutions, and a swift response to any IT enquiries.
We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s.Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Familiarity with Microsoft 365,Windows 11 operating system,Motivated,Positive attitude,Passion for ICT,Hardware and software,Troubleshooting,Basic knowledge of networking....Read more...
To undertake the specified apprenticeship to achieve a nationally recognised qualification
To be the main point of contact for the named team/service area you are working within.
To deal efficiently and sensitively with correspondence/email/telephone/other social media-based enquiries using the principles of customer care and cascade any concerns or information to the duty senior practitioner or duty manager, and record details of the exchanges on the appropriate system.
Liaising with other professionals, departments, hospitals, GP surgeries and other local authority social work departments where required.
To be part of an overflow call queue for the social work and speciality services teams, taking messages from and escalating urgent matters or taking other appropriate action.
To undertake word processing, presentation and spreadsheet work using computer packages to produce correspondence, reports, presentations, and statistical information.
To undertake filling, photocopying, and scanning and be conversant with all office equipment.
To create service user files to support the day-to-day service process and maintain these to the required standard. To be responsible for destruction dates and undertake file culling as required.
To attend and participate in team and service wide meetings, regarding working practice and new initiatives.
To create and maintain electronic and paper record systems.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:
The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council
Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The duties within this role include:
Assist the dentist/therapist/hygienist during all clinical procedures
Carry out and be responsible for all Health and Safety and Cross Infection policies and procedures within the dental surgery
Assist the dentist during all clinical procedures in the surgery which will include fillings, root canal treatment, bridge crown and denture preparation and extractions
Assessments, this may also include minor oral surgery
Assist the hygienist with scale and polish and oral health promotion plus charting and periodontal assessments
Record and store notes, charting, medical history and radiographs on either paper based or computerised systems
Reception duties which include answering the telephone, greeting patients, making appointments and recording them correctly on the system
Disposing of all waste correctly, including clinical, sharps, specialist, amalgam, and normal domestic
Assisting with the preparation of the patient and equipment during the taking of x-rays and processing and storing all images
Training:
Dental nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
One day per week - Training 2000 Blackburn or online learning
Training Outcome:
The successful candidate will work towards achieving a Level 3 qualification in dental nursing whilst gaining valuable experience in a dental practice
Upon completion of the Level 3 qualification, you will be an experienced and qualified dental nurse, and as such, you can continue building up skills that will always be in-demand. You could progress to acquire specialist qualifications in areas such as sedation, dental radiography, and oral health education
You may take on more responsibilities as a trainer for other dental nurses or move into a management role within your dental practice
You might decide to apply for a course to qualify as a dental hygienist or therapist
Employer Description:Cherry Tree Dental Care has been established for over 20 years and has helped over 7,000 patients protect, repair and receive specialist advise on best forms of mouth, gum and teeth protection.Working Hours :Monday, Tuesday & Thursday, 08:45 - 17:45, Wednesday, 10:45 - 19:45, Friday, 08:45 - 12:45Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
Help with all parts of making software, including planning, design, building, testing, and maintaining web applications
Write clear and easy-to-understand code that works well, follows company standards, and gives users a good experience
Find and fix different types of software problems or errors during development
Take part in testing to make sure software works properly and meets project needs
Work with databases and other systems to connect data with the applications being built
Follow safe coding practices to help keep software secure from attacks or mistakes
Use tools like Git to share and manage code while working with the team
Communicate and work with team members through meetings, online chats, and calls, and help create simple technical documents and project notes
Training:Software Developer Level 4.
As a Software Developer apprentice, your role will consist of creating and testing high-quality code. You will use programming languages and software development tools such as Java, Python, and C++.
You will be responsible for interpreting customer requirements from a design specification, planning and managing their contribution to the wider project, and creating effective software solutions.
Due to the nature of the role, you could be employed within a wide range of businesses and sectors - from SME games studios to finance multinationals. All corporations depend on software in some way to function!Training Outcome:Learn to create, test, and implement code as part of a professional software development team.
With our unique apprenticeship programme, you'll build an impressive range of coding skills - and learn to thrive as a junior developer.
You’ll be based full-time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.Employer Description:Our multi award-winning software is designed by experienced Paid Search and ecommerce experts with one goal in mind: to increase your online product sales.
From our powerful Product Feed Optimisation Software to our industry leading Incremental Sales software, our solutions help online retailers and agencies,grow online sales, whether you're experienced or just beginning.Working Hours :8am - 4pm Monday to Thursday, 8am - 3pm on FridaysSkills: Attention to detail,Problem solving skills,Analytical skills,Team working....Read more...
Providing end-user desktop support
Supporting and maintaining MS server/desktops and macs and supporting and maintaining Office 365 solutions and G Suite solutions
Setting up and configuring new laptops and desktops. Also installing authorised software to laptops and desktops
Ensuring security and upgrades are applied to desktops and laptops and kept up to date. Whilst troubleshoot desktop and system problems, diagnose, and solve hardware/software incidents/problems
Incident and problem management
Provide exceptional service support to the business
Provide solutions/work arounds to incidents and problems and contribute to polices, processes and procedures
Install, maintain, and support new applications
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:After completion of your programme there is a potential opportunity to progress onto a Level 4 apprenticeship programme (Foundation degree). This is not guaranteed but is dependent on performance throughout the duration.Employer Description:The Service Team at Vizst Technology is responsible for supporting and maintaining clients’ IT systems and for providing efficient desktop support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working....Read more...
To operate routine administrative systems and procedures within the team that specifically supports the operation of the service area. You will work proactively as part of a team, supporting that team to work effectively and efficiently, and assisting colleagues as required.
Sort and distribute incoming and outgoing mail
Manage WLS inbox & telephone enquiries, take action, messages, forwarding of matters on relevant contacts and progress chase as necessary
Scanning, copying and printing
Maintain paper and Visual Files case records in accordance with Service procedures, the Office Manual and Lexcel
Typing, document management, creation and maintenance of document bundles, redaction, transcription
Maintenance of document archives (Office, basement & external document stores)
Arrange meetings, training courses and supporting travel arrangements
The Head of Law and Governance or his/her nominated representative may revise the work undertaken by the post holder after discussion with him/her and he/she must be prepared to change and develop his/her role to suit the needs of the service.
The role responsibilities outlined above will be learned, practiced, and mastered to enable completion of the Business Administrator apprenticeship qualification.Training:This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship. Training will be delivered by Heart of England Training.
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/
Training Outcome:This is a fixed term for 20 months, however this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9am to 5pm but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Contribute to the development and review of procedures, work instructions to ensure continual improvement of current practices and compliance with Legal, Regulatory and ISO requirements
Ensure a safe work environment is maintained for all Rimex Metals personnel within the manufacturing sites
Conduct all duties in accordance with Company Policies and Procedures
Pro-actively and regularly communicate constructive feedback to the relevant personnel and Management, and be a willing, positive and constructive participant in team meetings and activities
Contributes to the administration and implementation of the company plan aimed at reducing safety and environmental incidence and quality concerns
Actively establishes and promotes maintenance of safe and healthy working conditions
Assist Managers/Supervisors to maintain compliance with the company policies
Pro-actively works and liaises with others to ensure continuous improvement of ISO systems
Ensure all documents relevant to the safety, environment and quality management system are controlled in line with documented procedure
Generate weekly and monthly quality analysis reports
Assist with investigations of customer complaints
Assist with review of work instructions and procedures
Assist with risk assessments
Assist with internal audits
Assist with the management of the calibration system to ensure company measuring equipment and devices are always within calibration
Prepare agendas and document meeting outcomes
Training:Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance once per month at Hertford Regional College for workshops with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:The Rimex Metals Group is a global manufacturer of specialised metal finishes and is internationally recognised as a leader in its field of expertise. The group was incorporated in 1959 and operates subsidiaries in Australia, Germany, the UK and the US, supported by its global network of distributors and representatives.
With over 60 years’ experience, the company and its staff are experts in the use of stainless steel and other metals to provide surface finishes for applications in architecture, elevators, signage, interior design, machinery, engineering, refrigeration, catering and transit sectors.Working Hours :Monday to Friday 8am to 4:30pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Positive attitude,Self motivated,Professional,Time management,Pro active approach....Read more...
Verify assets entering the warehouse against asset lists/collection note, notifying any discrepancies in a timely manner.
Manage the safe unloading of vehicles, following company health and safety guidelines.
Receive parcel/van deliveries.
Update stock system as required.
Provide support to resolve asset queries, as required.
Ensure accurate auditing of all relevant assets.
Upgrade hardware or replace hardware components as required.
Repair customer or stock units using hardware as required.
Project manage specific audits when required.
Ensure accurate selection of sold items for dispatch, including checks for removal of asset tags, and that data has been erased or hard disks shredded.
Complete orders and all associated administration within specified timescales.
Stack, pack and band accordingly, ensuring equipment is safe for transit.
Processing, separating cables/machine break down ensuring better prices.
Ensure all company procedures are followed in relation to recycling equipment.
Destroy all customer media or requested media.
Ensure correct use of all warehouse machinery (e.g. shredder/spike) to destroy faulty hard drives, media or requested items.
Develop, and encourage development of new labour-saving procedures.
Investigate new machinery and ideas for improvements.
Ensure working area is tidy and free of health and safety hazards.
Identify and report maintenance requirements or damage of company equipment.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
Full time position
Career progression
Employer Description:OCM Business Systems Ltd have been in the IT asset management, remarketing and recycling business for 38 years. They have a 12000 sq ft warehouse facility and office in Pershore. They supply refurbished ex corporate IT and amp epos equipment for continued use to charitable organisations, the education sector and business and trade, with sustainability in mind at greatly discounted prices. They are proud of their staff retention record, and wish to find a suitable candidate to join their amazing team of people.Working Hours :08.00 - 16.30, Monday - Friday, with 1/2 lunch break.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good work ethic,Excellent eye for detail....Read more...
Customer service responsibilities:
First point of contact for all new enquiries, demonstrating a high level of customer service skills and telephone manner
Respond to inbound calls, emails, and website queries promptly and professionally in line with organisational guidelines
Outbound calls to book patients in for procedures
Regularly feedback to and collaborate with the Senior Leadership Team
Keep up to date with treatment pricing, offers, and consultant availability to provide accurate, tailored advice to prospective patients
Patient Experience/Admin:
Deliver exceptional service across the entire patient journey
Ensure patient administration systems are accurately updated with enquiry source, relevant notes, documentation, and prices
Collaborate with other Staff to ensure the exceptional service is consistent
Fulfil all reasonable requests from patients to ensure their satisfaction and safety
Liaise with Clinical staff, Consultants, Administrative staff, Optometrists and GP’s internally and externally as necessary
Report any maintenance issues immediately to line manager
Provide ad-Hoc support to other business functions as and when required
*The above is not an exhaustive list of duties and you will be expected to perform different tasks as required by your changing role within the organisation and the overall needs of the business. Training:
Customer Service Specialist Level 3 Apprenticeship Standard
On and off the job training provided in the workplace
Functional skills where required
Training Outcome:
Progression within the Organisation is possible
Employer Description:We are a comprehensive, specialist service for the diagnosis and treatment of all eye conditions.
Private patients can benefit from access to collaborative care and facilities with the latest and best technology and our approach is designed to be convenient for people who lead busy lives and who have limited time to seek medical advice and treatment.Working Hours :Hours set between 8am and 6pm Monday to Friday.
Example shifts: 8am - 4pm or 9am - 5pm or 10am - 6pm.
May be required to weekends but will be renumerated accordingly.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Curiosity....Read more...
Answering the telephone
Opening and responding to emails
Taking payments and then completing on the system
Taking bookings over the telephone, email appointment requests, and NHS bookings
Operating the practice management systems
Completing a spreadsheet of attendees every day for the NHS
Checking stock levels
Communicating with the rest of the team
Completing the associated paperwork for insurance companies
Dealing with discharge and onward referral paperwork for NHS patients
Greeting and helping clients
Providing support
Making sure the area is presentable and clean
This is a varied and high-paced job environment
You will get exposure to clinical language for personal growth
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:The successful applicant has the potential to grow through the clinic and progress.
Support to grow and develop through further courses for the right candidate.Employer Description:Physio & Health Matters Ltd is a company that has been established for 25 years. We have 5 clinics in the West Midlands. We have 3 NHS contracts along with 5 First Contact Practitioner contracts covering 30 GP practices. We are a growing and thriving business where we look after our staff and clients. The successful candidate will be a part of a very warm and welcoming team. We have regular staff get togethers where we encourage all the team to socialise and grow together.Working Hours :Monday to Friday 9am to 5.30pm with 1 hour of unpaid lunch break.Skills: IT skills,Organisation skills,Team working,Good maths skills,Good phone etiquette,Experience of Google,Positive and happy disposition,Polite,Can do attitude,Enthusiastic and open to learn,Self-motivated,Good time keeping,Quick learner....Read more...
In line with the University’s Strategy, Values and Behaviours, and as part of your apprenticeship programme, you will:Complete the Credit Control CICM Diploma in Credit and Collections, and Advanced Credit Controller Apprenticeship (Level 3).Prioritise and manage tasks using guidance from your line manager.Use University systems to carry out day-to-day duties efficiently.Analyse and evaluate data to formulate appropriate responses to resolve defined problems.Establish and maintain effective working relationships within your team.Develop and maintain effective working relationships with colleagues across the Finance Department, staff and students in Faculties/Services, and external organisations as required.Carry out credit control and collection activities.Assist with billing, credit notes, and reconciliation tasks.Interact professionally with students and customers of the University.Undertake other duties as required to support the Finance ...Training:Apprentices will complete two qualifications as part of this programme: IIA (Chartered Institute of Internal Auditors) Certificate in Internal Audit and Business Risk Internal Audit Practitioner The Certificate in Internal Audit and Business Risk is a practical, accredited, modular course that provides a thorough grounding in the practice and principles of audit, governance, risk and assurance. Learners will complete four individual awards each covering a key area of internal audit. Each award requires about 30 hours of learning through reading, reflection, two day interactive workshop attendance and completion of a personal development log. The Internal Audit Practitioner designation has been designed to support new internal auditors as they take their first step toward becoming professionally qualified. To prepare apprentices for the exam they will attend an eight week comprehensive programme with blended learning solution, incorporating social learning, tutor support and onlin ...Training Outcome:Progression available for the right candidate.Employer Description:Join Northumbria University, a research-intensive institution unlocking potential and changing lives locally and globally. Named Times Higher Education's University of the Year in 2022 and Modern University of the Year in 2025, we rank top 25 in the UK for research power. Discover more about us. With over 37,000 students from 140+ countries, we offer world-leading research, award-winning partnerships, and an outstanding student experience. Working Hours :37 hours per week - Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Attend all designated college and training courses whether by e-learning and /or day release, as required as part of the apprenticeship training program.
Deal with members of the public in a polite and courteous manner and apply the principles of customer care by taking responsibility, ensuring reliability and having respect for all those for who the service is being provided, including colleagues.
Receive and acknowledge insurance claims and correspond with third parties, including legal representatives.
Investigate the circumstances of claims, obtaining information from relevant Directorates.
Discuss claims decisions with claimants/legal representatives.
Assess liability and negotiate settlement of third-party damages and solicitor’s costs within agreed authorisation levels.
Pursue recoveries / contributions from other parties, where appropriate.
Ensure performance indicators are met and compliance with relevant Pre Action-Protocols.
Ensure the validity and consistency of the computerised claims system including updating and extracting claims data.
Contact Directorates to obtain information for the insurance renewal process.
Update and maintain electronic IT systems.Training:The training will be online with Davies Training and you will be supported throughout all part of your apprenticeship.
Training Outcome:There is also the potential opportunity to progress to the Level 4 qualification.Employer Description:Sunderland is a city full of ambition, and Sunderland City Council
is a brilliant place to grow your career. We’re passionate about
creating the best possible environment for our employees,
communities, and local businesses to thrive.
With around 2,500 employees delivering a wide range of services
across the city, we offer opportunities at every level and in many
different areas.
Whether you’re just starting out in employment or looking for your
next challenge, every role plays a vital part in helping us provide
excellent services for the people of Sunderland.
Come and be part of something meaningful and help shape the
future of our city.Working Hours :Monday to Friday, typically 9am to 5pm with access to a flexi scheme. Employees are required to attend their place of work at City Hall, Sunderland, at least 2 days per week, so an element of your work may be undertaken from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
To provide general administrative support to the Resilience Team
To assist with the development & delivery of the team’s emergency planning, business continuity, training and exercising activities
Maintain computerised and manual information systems, including monitoring of email inboxes, plan databases, contact lists and on-call rotas
To deal with written correspondence such as sending emails, letters and other written communication, as required
To provide administrative support to the Chief Resilience Lead for CSW Resilience and the wider team as directed/required by the Chief. This would include diary management and arranging meetings, including with external partners
To organise and service meetings, including identification of meeting venue, dates and preparation, coordinating and distribution of papers and minute taking
To attend events where necessary such as emergency exercises, training sessions and careers evenings
To administer the team’s Resilience Direct (The Resilience Communities’ Secure web-portal), Internet and Intranet presence
To raise orders, process and check invoices, manage financial records and manage stocks of equipment and materials
In the event of an emergency or business continuity disruption occurring, support the CSW Resilience Team and the wider CSW authorities
Any other appropriate duties as and when required
Training:
Business Administrator Level 3 Apprenticeship Standard
You will be required to attend monthly workshops hosted by the training provider on Council premises
Training Outcome:
There is no guarantee of a permanent role on completion of the apprenticeship
However, you will be able apply for other roles within the Council
Employer Description:Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do.
We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Your responsibilities will include:
Supplier & Sales Liaison: Work closely with our sales team andenergy suppliers to manage contract details, handle objections, and ensure a seamless sales process.
Quote Management: Get quotes for customers back to them in atimely fashion, ensuring accuracy and all necessary documentation.
Customer Support: Serve as a key point of contact for customerqueries, providing prompt and professional assistance.
CRM Management: Keep our customer relationship management(CRM) system up-to-date with all relevant client and contractinformation.
Lead Generation & New Business Development: Proactively identify, prospect, and qualify new business leads to drive customer acquisition, expanding the company's client base.
Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
Diarised visits from dedicated Trainer/Assessor.
On-the-job training.
Off-the-job training.
Training Outcome:Phase 1: Foundation 15 -18 Months (apprenticeship). Business Administrator Apprentice, Building high-level skills in IT systems, accurate data handling, and company compliance.Phase 2: Qualification upon apprenticeship completion. Junior Operations Analyst / Admin Executive. Transition to a full-time, independent staff role with guaranteed salary increase. Focus on complex logistics and project execution.Phase 3: Specialisation 2–4 years post-qualification. Operations & Compliance Coordinator. Specialising in process improvement, quality control, and ensuring the entire brokerage adheres to regulatory requirements.Phase 4: Leadership 5+ years post-qualification. Office Manager / Head of Operations. Support leading administrative staff, overseeing all internal projects, and driving overall operational efficiency for the B2B brokerage.Employer Description:Her Utility is an independent energy consultancy dedicated to helping businesses optimise their energy procurement. We analyse your energy usage, assess market options, and negotiate with suppliers to secure the most competitive rates. Our goal is to ensure your organisation’s energy needs are met efficiently, transparently, and at the lowest possible cost — allowing you to focus on your core operations while we manage the complexities of the energy market on your behalf.Working Hours :Monday - Thursday, 9.00am - 4.30pm. Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental....Read more...
You can expect to be involved in a wide range of activities, gaining significant exposure to the business and building a broad professional network. Key responsibilities will vary depending on which team you are sitting within, but may include:
Learn about Thales Finance processes and tools used and help with process documentation
Learn about timesheets and labour bookings - why we do them and how it works and then support the resolution of timesheet queries
Learn about travel and expense and support the resolution of expense queries using Concur
Learn about the P2P (Procure to Pay) process and support the resolution of supplier invoice queries and work with our TBSS team (shared services finance team, procurement and quality teams)
Help to develop and add content for our finance intranet pages
Working with the Digi Ops teams to develop and implement forms and dashboards
Help to manage access to Customer Portals
Help track data quality and assist the businesses in improving their metrics
Help with data cleanse activities to improve our data quality metrics
Supporting projects in maintaining forecast invoicing dates and improving cash forecasting
Ad hoc tasks, reporting and analysis as required by the UK finance process team
Training:Apprentices will start by enrolling onto a Level 2 Accountant Assistant Apprenticeship with our award-winning training partner, The Apprentice Academy. Delivered via a virtual delivery model over 15 months, the apprenticeship will introduce you to day-to-day accounting activities and will help you to build the competence to deliver these successfully. On completion of the programme, you will achieve an AAT Level 2 Diploma in Accounting.Training Outcome:You will be expected to progress onto higher level learning and will become an account assistant in our finance team. Employer Description:Together, we create the ingenious technological systems and innovations that impact and improve people's lives every single day. Even if you haven't heard the name Thales before, you've definitely benefited from our inventiveness. We reinvest 20% of our sales in Research & Development in the UK. Together we supply invention across 4 core areas: Aerospace, Space, Defence and Security, Digital Identity and Security.Working Hours :Monday - Friday, 37 hours a week (8-hours Monday - Thursday, 5-hours Friday), exact working hours TBCSkills: IT skills,Number skills,Analytical skills,Logical,Team working....Read more...
Night Warehouse OperativeLocation: Waltham Abbey – EN9Shift Pattern: Sunday to Thursday, 10 PM to 6 AM (37.5 hours weekly)Pay Rate:£14.21 per hourContract Type: Permanent ContractStart Date: ImmediateCentric Talent is seeking experienced and talented Warehouse Operatives to join our client’s night shift team at their esteemed warehouse in Waltham Abbey.Our client stands as one of the foremost suppliers of bathroom, kitchen, and plumbing products in the UK, serving retailers nationwide.They are on the lookout for dynamic, motivated, and flexible individuals to enhance their warehousing team.Requirements for Success: Candidates must possess strong demonstratable experience of working in a fast paced warehouse environment. Be a strong team player and be willing to be trained up to use MHE equipment. Key Responsibilities:As a Warehouse Operative for this esteemed client, your duties will include:- Picking and packing within a goods-in and dispatch setting.- Managing the flow of goods in and out of the warehouse according to operational needs and customer requirements.- Aiming to exceed KPIs and targets.- Enhancing customer service through accuracy and quality measures (reducing mispicks, etc.).- Conducting regular stock counts and PI checks accurately while adhering to financial guidelines.- Utilizing MHE equipment- Participating in ad-hoc tasks, including stock relocation and warehouse space optimization.This list is not exhaustive; the role may evolve, and we seek candidates who are eager to grow with the position.Required Skills and Experience:Proven stonge experience in a high-volume warehouse environment handling substantial order volumes.Experience using MHE equipment is an advantage (Pump Truck / LLOP)Forklift license is preferred but not essentialFamiliarity with WMS systems is advantageous.Strong understanding of health and safety regulations.Proficient numeracy and literacy skills.Excellent communication abilities.If you have previous warehouse experience strong warehouse experience , we would love to hear from you!Simply click APPLY, and our Recruitment Specialists will reach out to discuss the details and hopefully arrange your first interview with our client.....Read more...
Operations Coordinator – Central London Salary: Up to £40,000 per annumLocation: Central LondonContract: Full-time, Permanent We’re delighted to be partnering with an established Facilities Management Service Provider organisation based in Central London, who are seeking an organised and proactive Operations Coordinator to join their team. This is an exciting opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in ensuring everything runs smoothly behind the scenes. The Role As Operations Coordinator, you’ll play a key part in supporting the day-to-day running of the business. You’ll work closely with senior leaders and internal teams to streamline processes, coordinate key projects, and help ensure operational excellence across the organisation. Key responsibilities include:Coordinating daily operational and administrative activitiesSupporting project delivery and ensuring key deadlines are metManaging supplier relationships and internal communicationsAssisting with finance administration, including invoicing and budget trackingMaintaining internal systems, documentation, and process improvementsProviding general office management and operational supportThe Ideal Candidate We’re looking for a detail-oriented and motivated individual who enjoys taking ownership and working collaboratively across teams. You will have:2+ years’ experience in operations, office management, or project coordinationStrong organisational and multitasking skillsExcellent communication and interpersonal skillsA proactive, solutions-focused approachConfidence using Microsoft Office or Google Workspace toolsPrevious experience in a fast-paced, growing business (advantageous)What’s on OfferSalary up to £40,000 per annum, depending on experience25 days annual leave plus bank holidaysOpportunities for professional developmentA supportive, collaborative, and sociable working cultureHow to ApplyIf you’re interested in this opportunity, please apply online or send your CV directly to Stacey at CBW Staffing Solutions.....Read more...
M&E Shift Leader - Days only - FM Service Provider - Iconic Building - London (City) - Up to £55,000Are you a Shift Leader looking for a new challenge or are you a shift tech looking for that next step? Would you like to work on an iconic site in London? If so please read on... One of the leading maintenance contractors in London is currently recruiting for an M&E Shift Leader to work on a prestigious contract in the City close to Fenchurch Street. You will provide an exceptional high standard of building services provision (planned and reactive) within a commercial, occupied environment and with the utmost regard for customer service. The successful candidate will be Electrically or Mechanically qualified with a proven track record in commercial building maintenance and you will be responsible for undertaking planned and reactive maintenance works to Electrical, HVAC plant and associated equipment Hours of work:Continental shift - Days only 07:00am to 19:00pmKey duties & Responsibilities:Ensure that Planned Preventative Maintenance & Reactive maintenance is carried out to all client assets through operation of Planned Preventative Maintenance System.Manage the shift team.Deal with hands-on work when needed.Ensure that plant faults and defects are swiftly corrected to maintain the plant in serviceable order at all times.Carry out routine quality checks on workforce activities, record keeping and general housekeeping.Ensure that suitable spares are available to carry out maintenance of the above plant.Ensure that comprehensive maintenance records are completed in the form of job sheets.Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilized for all tasks (PPM and reactive) carried out to ensure safe working practices.Requirements:Fully electrically or mechanically qualified to City & Guilds or recognised standard. City & Guilds 2382 18th Edition IEE RegulationsTo be conversant with electrical plant related building services PPM's carried out in-line with SFG20 and resulting reactive workRequirement to complete critical environment training, and to carry out scenario training as per schedule, guide and train shift team on SOP's/EOP's etc.Experience with LV switchgear, HV generation and control systems (Desirable / Not essential)HV & LV Authorised Person (Desirable / Not essential)....Read more...
Electrical Maintenance Engineer - Mobile - FM Service Provider - Data Centres - London & Kent - Up to £45,000 Exciting opportunity to work for an established FM service provider situated in London & Kent. CBW is currently recruiting an Electrical Maintenance Engineer to be based across a data centre contract in the Greater London and Kent region. The successful candidate will be a fully qualified Electrical Maintenance Engineer with a proven critical building maintenance track record. He or she will be required to carry out Electrical planned and reactive maintenance. This is a great role for a candidate with critical experience who is keen on progression & training with the possibility of becoming an HV Approved Person within a year. The successful candidate will come from a critical background, which can be data centres, hospitals, critical banking, etc and will have experience working with generators and UPS systems. PackageBasic Salary of up to £45,000Monday to Friday 08.00 – 17.00Callout 1 in 5 - £120 p/w25 days holiday + Bank HolidaysCompany Vehicle + Fuel Card - Private Use availableTravel paid after 45 minutes each wayFull company uniformPDA and Mobile phonePensionLife AssuranceEmployee Shares SchemesReward programme & Employee programmeEmployee discountsKey Duties & ResponsibilitiesLighting (Small installation, Fault-finding, Lamping, Changing ballasts, Control panel, Power distribution)Emergency lightingGenerator maintenanceUPS maintenanceSmall works – new sockets, new lights, new circuitsAssisting in the mechanical maintenance on-siteAny reactive and planned maintenance on siteHours of Work Monday to Friday (40-hour week) 08:00 am to 17:00 pm RequirementsElectrically qualified - You must be able to provide copies of your trade certificatesCity & Guilds/NVQ Level 2 Essential City & Guild/NVQ Level 3 Essential City & Guilds - 18th EditionA proven track record in commercial or property maintenance Installation experienceExcellent customer service skillsHappy to cover a large site Honest, hard-working and reliablePlease email your CV to Archie Reed at CBW Staffing Solutions to avoid missing the opportunity.....Read more...
Mechanical Lead Engineer - FM Service Provider - Global Law Firm - City of London - Up to £46,000 per annumCBW are currently recruiting for a Lead Engineer to support a prestigious global law firm based in London.This is an exciting opportunity to join a world-class facilities management team delivering exceptional service within a fast-paced, professional environment. The site is a leading international law firm known for its high standards, global reach, and work with major financial institutions, corporations, and governments.As part of the on-site engineering team, you’ll play a key role in ensuring the smooth operation of critical building systems, maintaining compliance, and supporting the firm’s day-to-day activities in a state-of-the-art office environment.As this is a law firm, the customer care and presentation is of utmost importance. Candidates must have a strong technical understanding and must also be able to demonstrate a proven track record in the commercial building services environment, with excellent personal skills. This is a fantastic opportunity to work for a progressive company, which offers great career opportunities.Working Hours: Monday to Friday, on a rotating shift pattern:07:00am – 16:00pm09:00am – 18:00pm Other objectives include but are not limited to the following:Manage a small team on site60% off the toolsCarry out hands on PPM / Reactive maintenanceOrganise and manage all planned and reactive maintenance.Manage a small team of multi-skilled engineers.Ensure health and safety is adhered to and all paperwork is complete to correct standards.Maintain cleanliness of plant rooms.Ensure reactive maintenance is undertaken in accordance with the contract.Manage minor improvements.Attend client meetings.Manage contractorsApplicants for the role must be able to meet the following criteria:Fully qualified to recognised mechanical standard (HNC, HNC C&G)Previous experience of supervising and running a commercial building.Knowledge of working with a budget and knowing how to manage costs.Previous experience of planned and reactive maintenance.Experience of working in a building services environment. Please send your CV to Katie at CBW Staffing Solutions for more information.....Read more...
Maintenance Assistant – FM Service Provider – Barnet – £27,500 per annum - Parking on site Are you looking to step into FM? Are you looking for a local role? If this sounds like you, please read on… CBW Staffing Solutions are currently recruiting for a Maintenance Assistant to be based in a Hospital in North London carrying out planned and reactive building maintenance. The successful candidate will have an interest in Facilities Maintenance and have a good attitude with a willingness to learn. This position would be ideal for a Maintenance Assistant currently in a similar position who is keen on progression. In return, the company is offering a competitive salary of £27,500 with a potential route into further career progression. Key Duties & ResponsibilitiesSupport technicians in day-to-day maintenance across the site.Carry out minor plumbing and drainage works, including unblocking soil, waste, and domestic drainage systems.Complete PPM (Planned Preventative Maintenance) and reactive tasks as directed.Follow all safety protocols and company procedures to ensure a safe working environment.Uphold a professional image and courteous approach with staff, patients, and visitors.Hours of Work Monday to Friday8 am to 5 pm Package Salary of £27,500Parking on sitePension Scheme24 days annual leave (+ public holidays)Life Cover equivalent to 1 times annual salary24/7 Employee Assistance Program and access to mental wellbeing appEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesRequirementsA proactive and reliable team player.Willingness to learn and support various trades across the maintenance team.Strong awareness of health and safety standards.Ability to follow instructions and work independently when required.A flexible attitude with a can-do mindset.Previous experience in a maintenance or facilities support role is desirable but not essential.Please email your CV to Archie of CBW Staffing Solutions to avoid missing out on this opportunity....Read more...
Electrical or Mechanical Maintenance Engineer - FM Service Provider - Commercial Building - Fenchurch Street, London - Up to £50,000 per annum Exciting opportunity to work for a leading FM service provider situated in Fenchurch Street, London. I am currently recruiting for a Multi-Skilled Maintenance Engineer to be based in a static role in Fenchurch Street, London which is a large commercial office estate.The successful candidate will be a fully qualified Mechanical Maintenance Engineer with C&G / NVQ level 2 & 3 and a proven track record in commercial building maintenance.He or she will be required to carry out M&E/Fabric planned and reactive maintenance in a large team on a large building responsible for all the landlord services. Working with the maintenance team of engineers on site including the supervisor, you will be required have an understanding/hands on experience of the below. In return the company are offering a competitive salary of £50,000, overtime and career progression.Lighting (Small installation, Fault-finding, Lamping, Changing ballast's, Control panel, Power distribution)Emergency lighting & Fire Alarm Test'sPresurisation UnitsHVAC plantPlant room maintenanceAir Conditioning - Air Handling Units / Fan Coil Unit (Filter changes, cleaning)Chillers - Re-setPumps, MotorsWater Treatment (Temperature checks / Not dosing)Plumbing - Unblocking toilets, changing taps, seals etcBMS System - Monitor (i.e. Hot & Colds)UPS Systems - Monitor / Take readingsGeneral building fabricEscort sub contractorsHours of work4 Days on, 4 Days off 07:00am to 19:00pm (12 Hours Days) PackageBasic Salary up to £50,00022 Days Annual Leave + Bank HolidaysBirthday off as HolidayPension Excellent Benefits package Internal and External Training CoursesGenuine career progression Lots of Overtime available. RequirementsMechanically Qualified - You must be able to provide copies of your trade certificatesCity & Guilds/NVQ Level 2&3 A proven track record in commercial or property maintenanceExcellent customer service skillsHonest, hard working and reliable Please send your CV to Dan Barber at Cbw Staffing Solutions for more Information!....Read more...
M&E Shift Leader - Days only - FM Service Provider - Iconic Building - London (City) - Up to £57,000Are you a Shift Leader looking for a new challenge or are you a shift tech looking for that next step? Would you like to work on an iconic site in London? If so please read on... One of the leading maintenance contractors in London is currently recruiting for an M&E Shift Leader to work on a prestigious contract in the City close to Fenchurch Street. You will provide an exceptional high standard of building services provision (planned and reactive) within a commercial, occupied environment and with the utmost regard for customer service. The successful candidate will be Electrically or Mechanically qualified with a proven track record in commercial building maintenance and you will be responsible for undertaking planned and reactive maintenance works to Electrical, HVAC plant and associated equipment Hours of work:Continental shift - Days only 07:00am to 19:00pmKey duties & Responsibilities:Ensure that Planned Preventative Maintenance & Reactive maintenance is carried out to all client assets through operation of Planned Preventative Maintenance System.Manage the shift team.Deal with hands-on work when needed.Ensure that plant faults and defects are swiftly corrected to maintain the plant in serviceable order at all times.Carry out routine quality checks on workforce activities, record keeping and general housekeeping.Ensure that suitable spares are available to carry out maintenance of the above plant.Ensure that comprehensive maintenance records are completed in the form of job sheets.Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilized for all tasks (PPM and reactive) carried out to ensure safe working practices.Requirements:Fully electrically or mechanically qualified to City & Guilds or recognised standard. City & Guilds 2382 18th Edition IEE RegulationsTo be conversant with electrical plant related building services PPM's carried out in-line with SFG20 and resulting reactive workRequirement to complete critical environment training, and to carry out scenario training as per schedule, guide and train shift team on SOP's/EOP's etc.Experience with LV switchgear, HV generation and control systems (Desirable / Not essential)HV & LV Authorised Person (Desirable / Not essential)....Read more...
Graduate AI Developer There’s never been a more exciting time to start your career in artificial intelligence. This London-based technology and intelligence business is developing a cutting-edge AI prototype designed to transform the way insights are generated and delivered across multiple industries. Company overview This growing organisation specialises in intelligence and data-driven solutions that support strategic decision-making across public and private sectors. With innovation at the heart of their mission, they’re now expanding their capabilities in artificial intelligence and machine learning to create forward-thinking analytical tools. Job overview As a Graduate AI Developer, you’ll work alongside experienced developers and data professionals to design, build and test a prototype AI-driven product. This hands-on role offers a chance to develop your technical skills while contributing to the company’s next-generation intelligence platform. Here's what you'll be doing:Supporting the design and development of an AI prototype system for analytical useCollaborating with data scientists and developers to integrate models into a working productBuilding and testing algorithms for data processing, pattern recognition and automationConducting research on emerging AI techniques and suggesting ways to enhance performanceAssisting in documenting and presenting development progress to internal teams Here are the skills you'll need:Degree in Computer Science, Artificial Intelligence, Data Science or related fieldStrong programming ability in Python (experience with TensorFlow, PyTorch or similar libraries preferred)Understanding of machine learning principles and model developmentAnalytical mindset with attention to detail and a proactive approach to problem-solvingExcellent communication skills and a willingness to learn from senior developers Work permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:£26,000–£30,000 pro rata salary (6-month internship with potential to become permanent)Flexible hybrid working – remote with one monthly visit to the London officeMentorship from senior AI engineers and data expertsExposure to real-world AI application developmentCareer progression opportunities in software engineering or AI product developmentA career as a Graduate AI Developer opens doors to one of the fastest-growing sectors in technology. With continuous advancements in automation, natural language processing and predictive modelling, this role is an ideal launchpad for anyone eager to shape the future of intelligent systems.....Read more...
