JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 9 paid holidays and two floating holiday per year. We also offer a 401(k) plan after three months of employment. Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
As a growing company with a professional ethos and a can-do attitude, it would suit any young person with drive, ambition and a willingness to learn.
Primary role:
Working as part of the support team you will be expected to provide first line technical support to the company’s existing client base. This will involve the diagnostics and troubleshooting of issues through to fault resolution
You will be predominantly working with MS windows based client – server networks of up to 50 users
Main responsibilities:
First line support issues for windows desktop users
Dealing with customer issues via telephone and email
Build and configuration of desktops and laptops
Dealing with office 365 and Azure managed services on behalf of clients
Configuration and pre–installation setup of various hardware
Carry out pre-installation surveys, upgrades and new system installations
Onsite (Covid safe environment) installation of new equipment and troubleshooting of client issues
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and Powershell
Training Outcome:
For a successful apprentice, there is a huge potential for professional growth in this fast moving and thriving environment
Potential salary increases would be connected with this growth on completion of the apprenticeship
The company’s previous apprentices now occupy more senior positions in the organisation
Benefits:
Flexible working hours
Smart-casual dress code
After-work social events
Team building days
Annual paid for staff events inc Christmas party
Employer Description:The company offer IT Support Services and specialise in installing new hardware or software to ensure their customers are getting the best out of what you already have in place. They pride themselves on providing a first class personal service for their customers by listening to what they need and creating bespoke solutions that help them get the most from their business IT infrastructure, hardware and software.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Duties and Responsibilities:
Configuration - all aspects of desktop/server hardware installation and builds, delivery to customer environment
Working in data centres to install new rack, servers, storage and network devices
Repairing or troubleshooting faulty equipment, installing and configuring hardware and software
Resolving first line user support requests onsite and over the phone
Responsible for travelling to client sites, in and around England, to deal with issues which require an onsite presence and for project works
You will be required to play an active role in the team, remaining flexible to support others in busy periods and be prepared for working long periods away from home
Long journey times may also be involved
Work as part of a team to deliver project
Requirement:
At least 1-2 years' experience in a 1st Line, client facing support role
IT graduate with a minimum 2:2 IT degree
Minimum of MCP, MCITP, A+ and CCENT
Good Hardware Knowledge - PC's, Laptops, Servers and Printers
Preferred knowledge - Windows Server 2008, 2012; Networking, Active Directory, Apple/MAC devices, Citrix
Excellent knowledge of desktop operating systems (XP, Vista and Windows 7,8 & 10), MAC OSX and Microsoft Office
Experience of the installation and configuration of peripheral devices; e.g. Network Printers, ADSL Routers, and LAN Switches
Data Centre Experience recommended
CCNA would be beneficial
Personal Qualities:
It is expected that you will possess all of the following key attributes:
Effective team player
Good communication skills, both verbally and written
Ability to communicate effectively to all departments within the company, as well as the company's clients at different technical levels
Demonstrate a confident, proactive approach which drives developments for the company's clients including rationalising improvement opportunities
Training:As part of the Level 4 Network Engineer Apprenticeship Standard, you’ll be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learningTraining Outcome:
Potential full time position for the right candidate after completion of apprenticeship
Employer Description:TDM Group, a Managed Business IT Services Provider company with over 25 years of experience, excels at integrating technical expertise with business acumen. Our holistic M-BiTS drives innovation and aims to establish us as the leading business-focused IT partner. We are dedicated to empowering our partners through a committed team that strives for excellence. By transcending conventional IT service provisions, we utilise technology as a significant business enabler. Whether upgrading existing systems or exploring new technologies, we prioritise the human element, recognising its crucial role in driving value.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
This is an exciting opportunity for an experienced IT Support & Project Coordinator to join a forward-thinking technology-driven business that prides itself on delivering innovative solutions to a diverse client base. Company Overview A leading technology company based in Stratford, London, specialises in providing bespoke IT systems and project management services to a wide range of industries. With a strong focus on collaboration and continuous improvement, this organisation is dedicated to ensuring clients receive exceptional service and reliable technological solutions. Job Overview The IT Support & Project Coordinator plays a pivotal role in the smooth delivery of IT projects and technical support services. Acting as a central liaison between the development team, clients, and internal stakeholders, this role ensures projects are coordinated efficiently, IT systems operate seamlessly, and clients receive timely support. You will be responsible for managing change requests, resolving system issues, and supporting the IT Director with new project initiatives. Here's What You'll Be Doing: Coordinating IT projects and ensuring effective communication between stakeholders Acting as a liaison between the development team and clients, managing change requests and resolving system errors Providing system troubleshooting, incident management, user support, testing processes, and compliance procedures Working closely with the server hosting company to manage support requirements and technical issues Overseeing new IT projects, ensuring deadlines and objectives are consistently met Reviewing existing IT systems and projects to ensure optimal functionality and reporting issues Supporting the IT Director in scoping new projects and attending client meetings Delivering client training on IT systems to ensure users are well-equipped Producing comprehensive system manuals and documentation for both clients and internal teams Maintaining clear, professional communication with clients, addressing queries and concerns effectively Contributing to the continuous improvement of IT support processes and overall operational efficiency Here Are The Skills You'll Need: Previous experience in IT support, project coordination, or a related role Strong understanding of IT systems, software, and troubleshooting methodologies Excellent communication and interpersonal skills for client and stakeholder liaison Ability to manage multiple projects simultaneously with strong organisational skills Experience working with server hosting companies and an understanding of hosting-related support requirements Knowledge of IT project management methodologies and tools is advantageous Familiarity with programming and web development concepts Proven ability to produce clear and concise system manuals and documentation Strong problem-solving skills with a proactive approach to issue resolution A collaborative team player who can also work independently when needed Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Competitive salary and benefits package Opportunity to work on innovative IT projects within a dynamic and collaborative team Access to professional development and training opportunities to enhance your career A career as an IT Support & Project Coordinator offers a unique chance to work at the intersection of technology and project management. This sector provides continuous opportunities to develop new skills, engage with cutting-edge technologies, and contribute meaningfully to the success of diverse organisations.....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £30000 to £35000 per annum
Location Swindon
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Duties of a Parts Advisor:
- Administering parts orders efficiently.
- Identifying customer parts requirements.
- Ensuring Stock is controlled effectively & stored in an orderly fashion.
- Ensuring all company policies and industry guidelines are adhered to for compliance purposes.
- Liaising with the Workshop Technicians and assisting with parts sourcing.
- Parts Pricing & completing electronic health checks.
What our client expects of their Parts Advisors:
- Parts experience with a Vehicle Dealership is essential.
- Good sales skills & customer service experience.
- CDK / Kerridge Experience is beneficial but not essential.
- IT literacy is essential.
- Technical knowledge of vehicles, and vehicle parts is helpful, enabling to answer customer queries.
- Good organisational skills.
- A great team player.
- A personable approach to customers and fellow staff members.
To apply for this Parts Advisor role, please submit your CV via this advert or contact John Barnes at Holt Recruitment on 07955081481.....Read more...
Parts Advisor
Job Title Parts Advisor
Salary £28000 to £34000 per annum
Location Bristol
Our client, a large commercial vehicle dealership with multiple sites is actively seeking to employ a Parts Advisor.
Whats on Offer?:
- Increased holiday allowance, further increased with service.
- Manufacturer training
- Employee benefits package
- Supportive and collaborative work environment
- Career growth potential within a reputable company
- Enhanced Overtime Rates
Duties of a Parts Advisor:
- Administering parts orders efficiently.
- Identifying customer parts requirements.
- Ensuring Stock is controlled effectively & stored in an orderly fashion.
- Ensuring all company policies and industry guidelines are adhered to for compliance purposes.
- Liaising with the Workshop Technicians and assisting with parts sourcing.
- Parts Pricing & completing electronic health checks.
What our client expects of their Parts Advisors:
- Parts experience with a Vehicle Dealership is essential.
- Good sales skills & customer service experience.
- CDK / Kerridge Experience is beneficial but not essential.
- IT literacy is essential.
- Technical knowledge of vehicles, and vehicle parts is helpful, enabling to answer customer queries.
- Good organisational skills.
- A great team player.
- A personable approach to customers and fellow staff members.
To apply for this Parts Advisor role, please submit your CV via this advert or contact John Barnes at Holt Recruitment on 07955081481.....Read more...
Sheet Metal Worker
Sheet Metal Worker Salary: £16-£19
*Please only apply if you have the permanent right to work in the UK. Applications without this will be automatically rejected*
The Company
A leading engineering company specialising in precision welding & fabrication, machining, and assemblies is looking for a Sheet Metal Worker to join their team on a permanent basis. The company has a strong focus on quality and staff happiness and is committed to providing its customers with the highest level of service & value. The company has a wide range of capabilities, including CNC machining, laser cutting, welding, and assemblies and supplies a wide range of industries.
Sheet Metal Worker Role & Responsibilities
- Able to set & operate CNC Brake Presses
- Work from technical drawings
- Background in aerospace, defence, nuclear or similar is preferable but not essential
- Deburring and dressing parts
- Comfortable working with very thin gauge materials
- Due to the versatile nature of the business, there is a good chance to be trained in different areas of the business
- Any CADCAM experience is also desirable but not essential as training will be provided for the right candidate.
What Next?
Apply now or for more information on the Sheet Metal Worker role, call or message Hayden at Holt Engineering on 07955 081 482.....Read more...
You will be assisting with the service, commissioning and validation of healthcare laboratories
Supporting the growth of the cleanroom validation and maintenance team
Assisting the design and project team
Training Outcome:
Validation Engineer
Project Engineer
Employer Description:Enbloc Ltd are based in Fleet, Hampshire. Founded in 2000, Enbloc are an industry leading Cleanroom and Laboratory design, build, validation, and maintenance company, serving the National Health Service, Medical and Pharmaceutical companies up and down the United Kingdom.
Due to our continued success and new commissions, an opportunity has arisen for a full time, permanent Validation and Commissioning Engineer to join our team and support our business through its next phase of growth.
The validation department consists of GMP qualified office staff and site-based technical engineers ensuring the continued compliance of Clients Cleanrooms and associated equipment and services at regular intervals.Working Hours :Monday to Friday, 08:00 - 16:30.
Some weekend working may be required, but with prior agreement.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Vehicle Technician Ashford Vehicle Technician
Location - Ashford
Salary - £28000 - £33000
Job Title - Vehicle Technician
You will be highly experienced in all types of auto repair, able to work on gearboxes, engines, clutches, brakes etc on a wide range of makes and models of cars. A good knowledge of diagnostic tools and equipment is invaluable. Self-motivated, positive and approachable, you will be working as part of a team.
- Individual Time Saved Bonus as well as a Team Bonus Scheme
- Choice of 40 or 45 hour week
- 25 days holiday
- Manufacturer training and in-house training to enhance your self-development
- Pension Scheme services
Key responsibilities for this Vehicle Technician role in Ashford are:
- Undertake maintenance, service and repair activities on motor vehicles to the highest standard
- As the Vehicle Technician You will carry out all work completely and effectively whilst adhering to manufacturers scheduled times to maintain efficiency
- Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards
Minimum requirements for this Vehicle Technician role in Ashford are:
- Qualified to NVQ level 3 (or equivalent)
- Have at least 2 years experience after qualifying period, of working in a Dealership as a Technician (or similar)
- Good technical knowledge
- Must have a Driving License
Vehicle Technician - Prestige Main dealership Vehicle Technician
If you are interested in this vacancy, please contact Rachael on 07885881841 or send your up to date CV to rachael.mortimer@holtrecruitment.com....Read more...
Interpret engineering drawings and technical schematics.
Operate fabrication tools and machinery (e.g., saws, grinders, press brakes, welders).
Cut, bend, and shape metal components accurately.
Learn and perform MIG, TIG, and arc welding.
Assemble parts into mechanical handling equipment.
Conduct quality checks to meet WMH and industry standards.
Adhere to health and safety regulations.
Keep tools and equipment in good condition.
Training:The Apprentice will train on site at City College Plymouth and with Western Mechanical Handling, working towards a Level 3 Metal Fabricator apprenticeship standard.Training Outcome:On successful completion of the apprenticeship the individual will hold a full level 3 qualification and may be given the chance of a permanent position within the company.Employer Description:Western Mechanical Handling UK Ltd (WMH) is a family-owned company offering automation solutions to food and pharmaceutical companies around the world. Established in 1976 WMH has almost 50-years’ experience in the automation of production lines for the food and
pharmaceutical industries.Working Hours :0830-1700 Mon-Thurs. 0830-1600 Fri. (½hr lunch)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Patience,Positive....Read more...
Assist senior commissioning engineers with HVAC system start-ups and functional testing
Learn to operate air and water measurement tools
Develop understanding of pre-commissioning and commissioning principles
Participate in technical training and workshops
Assist in preparing reports and commissioning documentation
Observe and assist in system troubleshooting and problem-solvingInput test data using digital toolsWork safely in compliance with health, safety, and environmental legislation
Training:
4 days per week at Sutcom Limited
1 day per week at Newcastle College
Training Outcome:Fast-tracked career development to fully qualified commissioning engineer.Employer Description:Sutcom Limited is a well-established, family-owned business with a loyal customer base and long-standing employees. We offer a stable working environment and strong opportunities for career progression within the built environment sector. As demand for our services grows, we are expanding our team and looking for motivated individuals ready to develop a long-term career.Working Hours :Monday–Thursday: 7:30 AM – 3:30 PM
Friday: 7:30 AM – 3:00 PM
Positions Available: 2
Minimum Age: 18 (due to insurance requirements)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault finding on a huge range of technology related hardware.
Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include:
Desktop PC and laptop software builds and imaging
Testing and fault finding of various IT and Audio Visual Hardware
Providing hard drive/solid state disks erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio-Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Duties will include:
Carrying out foundation tasks common to all service and repair procedures
Contributing to a safe working environment
Accessing information such as wiring diagrams and technical data
Using complex diagnostic, mechanical and electrical measuring equipment
Removing, repairing/replacing components to manufacturer’s specification
Applying advanced diagnostic principles and logical problem-solving techniques.
Training:
Level 3 Motor Vehicle Service and Maintenance Technician (light vehicle) apprenticeship Standard qualification
Level 2 Functional Skills in maths and English (if required).
F-GAS Level 3 IMI Refrigerant Handling (VRQ)
Please note:
Off the job training is on a residential basis. Travel and accommodation costs covered by the employer.Training Outcome:
Once qualified, there will be the opportunity for further advanced training and may be the chance for progression within the company.
Employer Description:Group 1 Automotive is an international automotive retailer group and has come to be a trusted seller of vehicles.
With over 70 sites currently operating in the UK.
Group 1 Automotive have dedicated specialist teams who strive to deliver a quality of serviceWorking Hours :Monday - Friday, between the hours of 8.00am - 6.00pm.
May include Saturday's on a rota basis.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
The successful candidate will be working within the technical services side of our business; testing, configuring and fault-finding on a huge range of technology-related hardware.
The ideal candidate should have some basic knowledge and, more importantly, a keen interest in laptops, desktop PCs, Apple hardware and server technologies.
Typical roles and responsibilities include:
Desktop PC and Laptop software builds and imaging
Testing and fault-finding of various IT and Audio Visual Hardware
Providing Hard Drive / Solid State disk erasure and destruction techniques and processes
Erasing and configuring network infrastructure hardware
Auditing and logging IT and Audio Visual Hardware
Maintaining stocks of equipment
Following in-house procedures from start to finish
Training:
Level 3 Information Communications Technician Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off the job training and location to be confirmed
Training Outcome:
Full-time employment is expected once the apprenticeship is complete
Further training opportunities with Higher Level Apprenticeships are also available
Employer Description:Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Assist in the fabrication including marking out of vessels
Mark out and cut metal
Learn to read and understand engineering drawings
Weld pipework and sheet metal with a view to take weld coding’s
Safe Working Practices and Procedures
Participate in training sessions to understand the principles of multiple discipline metal fabrication
Maintain accurate records of work performed and parts used
Follow safety protocols and ensure a clean and organised work environment
Communicate effectively with team members and clients
Work pro-actively as part of a team
Training:Training schedule hasn’t been agreed yet.Training Outcome:Following this there will also be the opportunity to progress into a leadership/technical role as many of our previous apprentices have done.Employer Description:We are March……… the UKs leading provider of critical engineering services.
Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear.Working Hours :Monday to Thursday, 8:00am to 4:30pm.
Friday, 7:00am to 2:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Assist in the installation, maintenance, and repair of electrical installations
Learn to diagnose and troubleshoot issues within an electrical environment
Support senior technicians in performing routine inspections and preventive maintenance
Participate in training sessions to understand the principles of multiple discipline installations
Maintain accurate records of work performed and parts used
Follow safety protocols and ensure a clean and organised work environment
Communicate effectively with team members and clients
Work pro-actively as part of a team
Training:Training schedule hasn’t been agreed yet.Training Outcome:On successful completion of this course there will be the opportunity to join one of our site teams as an electrician, continuing to learn and gain experience working on various installations and maintenance tasks.
Following this there will also be the opportunity to progress into a leadership/technical role as many of our previous apprentices have done.Employer Description:Start your career with us! MARCH® is the leading provider of critical engineering services, supporting the industries we all rely on to improve their infrastructure, process, and digital environments.Working Hours :Monday to Friday, 07:00- 15:30 / 08:00- 16:30 (site dependant).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Install, commission, maintain and repair commercial catering equipment, such as combination ovens, fryers, grills and griddles, cooking ranges, dishwashers, microwave ovens etc. Equipment may be gas or electrical and may involve plumbing and electronic controls. Depending on the work required, they may spend the day at one site or working across a number of venues, working to deadlines.
An apprentice will work with a fully qualified engineer to assist them in the day to day jobs and learn how this is done.
An apprentice will also assist in the completion of compliance documentation and paperwork on the completion of jobs.
Installations involve unpacking and in some cases assembling equipment, connecting in accordance with the equipment manufacturer’s instructions to suitable services (gas, electricity, water and drainage) and commissioning.
Where an installation involves the removal of equipment, they disconnect the redundant item, remove it to a safe area for disposal and make safe any services no longer required.
On maintenance visits, engineers visually inspect the equipment, check the services for any problems, carry out maintenance tasks as specified by the manufacturer, and test the equipment is functioning as designed.
On repair visits, engineers establish the problem from the customer, check the faulty item to confirm the problem, diagnose the fault, adjust or repair or replace faulty components, and test the equipment after repair to ensure that it is working correctly.
Engineers are qualified and registered with Gas Safe for the types of appliances they are working on and retain their currency.
In your daily work, you will interact with venue personnel, such as chefs, catering managers, facilities managers, managers/owners and kitchen staff. Personnel from equipment manufacturers technical support services, and equipment and spares suppliers’ sales and technical staff. You may also liaise with Environmental Health Officers and other trades personnel, such as builders, electricians etc. Internally, they will interact with company management, office staff and other technicians.
Once qualified you will be responsible for planning your schedule and logistics to meet customers’ requirements and location. Reporting to the correct person in the customer’s premises and agreeing the purpose of their visit and managing customer expectations.
At all times, presenting a professional image of the company. Engineers largely work on their own and unsupervised – self-managing, however occasionally on maintenance visits to larger kitchens, you may work alongside other Engineers or a Supervisor.
You must ensure the quality and accuracy of work carried out, ensuring the health, safety and welfare of self and others - working in line with legislation.
You will have the authority to determine action, including the disconnection or isolation of equipment. You are responsible for ensuring that their tools and equipment are fit for purpose and that their vehicle is roadworthy.
You will also be responsible for maintaining a stock of spares to an agreed level.
Training:Training will be in person at Nescot College - 1 day a week, for the duration of the apprenticeship.Training Outcome:Catering Engineer, Commercial Catering Engineer.Employer Description:We are a family run team of commercial catering engineers and equipment installers based in Ringwood serving Bournemouth, Poole, Southampton, Eastleigh, Portsmouth, Weymouth, Basingstoke, Guildford, Salisbury, Reading, Dorchester, Chichester and surrounding areas. Our team of experienced professionals are fully qualified and complete any job with care and efficiency.Working Hours :Working patterns change based on business need and individual preferences however, our Engineers largely work flexibly between 07:00 - 17:00.Skills: Communication skills,Organisation skills,Problem solving skills,Initiative....Read more...
This is a varied role supporting the Commercial and New Product function within Olympus Global.
The duties and responsibilities are as follows;
Answering incoming sales calls and responding to email enquiries
Administration and control of request for quotations (RFQ’s) from customers for new products and projects
Reviewing of supplier quotations with technical team to ensure that feasibility documents have been completed and that any issues are addressed
Ensure smooth handover of products/projects to customer service and material planning teams
Liaising with Technical team regarding selecting appropriate suppliers for projects from current approved supplier files
Processing of customer orders, quotations or returns using CRM and ERP systems (NetSuite)
Entering of Sales Orders onto Company’s computer system (Manually and Scanned)
Allocation of stock; First In, First Out (FIFO)
Reviewing maintaining customer kanban/consignment planners to ensure up-to-date and relevant. Proposing amendments where necessary
Communicating with the warehouse and the logistics team to ensure timely delivery
Provide updates to customers on order updates and/or delays and on lead times where necessary
Manage paperwork, including invoices, sales orders, purchase orders
Process data accurately using our internal systems
Building excellent rapport with customers to ensure ongoing business relationships
Associated filing and administration tasks
All other tasks deemed appropriate within your skill level
To ensure effective working relationships, which are key to role, you will;
Liaise with all levels within the Company affording the same level of service and courtesy to all colleagues
Ensure effective working relationships and co-ordination to provide necessary information for reporting purposes
Establish effective working relationships with our customers and suppliers
Training:
All training for your apprenticeship will take place in the workplace, there will be no day release to College required
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you on your apprenticeship
Training Outcome:Further professional development within Commercial and NPI upon successful completion on your apprenticeship.Employer Description:Born in the West Midlands, engineering is in our blood. Olympus Global was founded over 45 years ago as a distributor of standard fasteners to local industries. As the years have passed, Olympus has become a full-service provider of engineered components to the automotive and industrial sectors, working with an extensive range of products to fully satisfy our customers’ requirements. As a full-service provider to our customers, we use our expertise to manage their supply chain risks, easing the pressures on their procurement teams. As global dynamics have become increasingly more complex and volatile, we continue to increase our warehousing space, to enable us to support the growth of our customers. This gives us and our customers, reduced risk against global issues, and ensures that our customers can rely on us. Our range of components includes engineering fasteners, precision turned and machined components, castings, aluminium extrusions and forgings, pressings and fabrications, as well as plastic and rubber parts.Working Hours :Monday to Thursday, 07:30 - 16:30.
Friday, 07:30 - 12:00.Skills: Communication skills,IT skills,Team working,Initiative,Prepared for industry change,Interest in engineering,Interest in logistics,Written skills,Accuracy,Eagerness to learn,Proactive....Read more...
Assist in creating 2D and 3D drawings using AutoCAD and other design software
Update and modify existing CAD drawings as instructed by senior designers or engineers
Interpret technical drawings and specifications
Ensure drawing accuracy and compliance with project and industry standards
Collaborate with engineers and project managers to understand design requirements
Maintain an organised library of drawings and design files
Training:Training will take place in the form of in-house mentoring alongside an external training provider.
The training provider will be agreed upon successful employment. Training Outcome:A full-time permanent position will be offered after completion of the apprenticeship. Further training will also be offered. Employer Description:Sirius Remediation Ltd is a valued part of the Sirius Engineering Group and proudly upholds its status as an employee-owned company.
Our commitment to maintaining the highest standards in health, safety, and environmental performance is unwavering.
Our team of skilled professionals collaborates closely with clients, regulators, and stakeholders to ensure compliance with pertinent legislation and to achieve sustainable, long-term outcomes.
We place great importance on our employees and invest in their continuous development, fostering a culture of innovation and excellence.
Our commitment to building strong relationships and delivering exceptional service has established us as a trusted partner in the remediation industry.Working Hours :Monday to Friday 9 am to 5 pm with 1 hour unpaid for lunch each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Help-desk duties
Provide fast and friendly service through live support channels for priority customers, in order to immediately resolve urgent issues.
Ensure that support tickets/calls are appropriately recorded and logged within the help-desk system.
Ensure that all queries are dealt on a daily / weekly basis in accordance with the relevant customer SLAs and to a high standard of satisfaction.
Provide virtual training on software and software modules to a number of high-level customers using Microsoft Teams.
Create training / support materials for use by customers from a virtual help-desk platform.
Training duties
Design live training sessions for custom software, updating these when required.
Present effective training sessions to audiences of varying size and ability.
Successful applicant will be required to be vetted to NPPV Level 3 (undertaken at point of employment).
Training Outcome:Opportunity to move into a more specialised role within the business, with experience.Employer Description:VISAV is a small software solutions company primarily developing and supporting the Neighbourhood Alert messaging and engagement system used by many UK Police forces and other partners across the UK. Our team is passionate about delivering exceptional support to our clients, and we are looking to expand our team with a motivated Software Support Analyst.Working Hours :Monday to Friday, 09:00-17:00 (inc half hour per day for lunch).Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Troubleshooting skills,Multitasking skills,High level of customer service,Able to work independently,Technical skills,Proficient in Microsoft Office,Self starter,Motivated,Punctual,Ambitious,Willingness to learn,Positive & can do attitude....Read more...
MOT Tester Autocentre (Kidderminster)
Salary: £32,000 - £37,000 per annum
Bonus: Uncapped bonus average £5,800 per annum (with potential to earn more)
Hours: 5 days a week
Location: Kidderminster
A well-established and busy autocentre in Kidderminster is looking for a qualified MOT Tester to join their team. This is a great opportunity to work in a modern workshop with a supportive team and strong earning potential.
Whats on offer:
- Competitive salary
- Uncapped bonus scheme
- 5-day working week
- Refer a friend scheme
- Ongoing training and career progression
Requirements:
- Valid MOT Tester licence
- Full UK driving licence
- Previous experience in a similar role
- Strong communication and teamwork skills
If youre an experienced MOT Tester looking for a fresh opportunity with great benefits, apply now.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
Our client is a formidable and long-established IP Firm who is keen to onboard the talents of a Patent Records Manager to join their friendly London office.
If you’re CIPA qualified with an excellent level of experience in patent records and drawn to a career that encompasses your technical skills and outstanding interpersonal skills, then this role could prove perfect.
Managing the team, you will ensure all aspects of patent records processes operate smoothly and effectively under a supportive framework. You’ll look after staffing, appraisals, mentoring and training within the team and work closely with other departments on a developmental level to advise and feed into ways and suggestions to streamline and improve processes.
To thrive in this role, you’ll possess excellent awareness of the IP market, be self-motivated and highly organised and be willing to learn new skills both that enhance your own developmental path as well as the wider Records team.
As part of this progressive firm’s wellbeing programme, a healthy work/life balance is promoted and a highly competitive remuneration and benefits package awaits!
For a conversation in confidence regarding this Patent Records Manager role, please contact Tim Brown on 0113 467 9798 or via: tim.brown@saccomann.com
....Read more...
This is an outstanding opportunity in an impressive location for an adaptable, client facing patent attorney with a breadth of technical experience and a creative mind!
Our client is a well-established firm of Patent and Trade Mark Attorneys who have capacity to welcome either a Part or Fully Qualified Patent Attorney whose field of expertise lies in Chemistry, Electronics and/or Mechanics. If, however, you are a seasoned Patent Attorney who is exploring alternative paths, our client will happily consider your desire to undertake this role on a part-time or full-time basis.
Operating on a global stage, an excellent mix of work is on offer, as is the potential to develop and grow with the UK arm of the practice. You’ll be generally self-sufficient day to day although excellent mentoring and training awaits you if you are at Part Qualified/Finalist level. With a diverse client base varying in size and sector, your role can be client facing if you wish it.
Based in the glorious West Yorkshire hills, with a boutique, friendly and supportive office environment and an offering of hybrid working, this role could be the perfect solution if you have a yearning to escape the city or suburbia and find the perfect work/life balance without compromising your career!....Read more...
Our client, an impressive IP firm with a global reach has an outstanding opportunity for an enthusiastic part qualified, finalist or newly qualified Patent Attorney with a Physics or Electronics background.
Ideally based out of their London office, or Oxford, if that location suits you best, you will be supported by highly impressive Partners who enjoy training and nurturing junior attorneys, as well as providing plenty of direct client contact to deliver a bespoke, top quality service. Rest assured your continued career development is in very good hands!
With invaluable insight, you will deal directly with clients and inventors across technical areas, this role offers an exceptional variety of work with a prominent focus on deep tech and cleantech matters that address global challenges and the immediate future, as well as scope to gain experience in Fintech, Crypto Currency and High Performance Computing. From drafting to contentious work, there is a wealth of opportunity to hone your skills in whichever areas appeal to you most!
A collaborative working ethos exists here along with a supportive network, blended working and a generous remuneration and benefits package. To discover more about this Physics/Electronics Patent Attorney role, please contact Catherine French on 0113 467 9790 or catherine.french@saccomann.com
....Read more...
Our client, an impressive IP firm with a global reach has an outstanding opportunity for an enthusiastic part qualified, finalist or newly qualified Patent Attorney with a Physics or Electronics background.
Ideally based out of their London office, or Oxford, if that location suits you best, you will be supported by highly impressive Partners who enjoy training and nurturing junior attorneys, as well as providing plenty of direct client contact to deliver a bespoke, top quality service. Rest assured your continued career development is in very good hands!
With invaluable insight, you will deal directly with clients and inventors across technical areas, this role offers an exceptional variety of work with a prominent focus on deep tech and cleantech matters that address global challenges and the immediate future, as well as scope to gain experience in Fintech, Crypto Currency and High Performance Computing. From drafting to contentious work, there is a wealth of opportunity to hone your skills in whichever areas appeal to you most!
A collaborative working ethos exists here along with a supportive network, blended working and a generous remuneration and benefits package. To discover more about this Physics/Electronics Patent Attorney role, please contact Catherine French on 0113 467 9790 or catherine.french@saccomann.com
....Read more...
