JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
Business Systems Team Leader
General Purpose of the Job:
Provide leadership and project management for SAP and other business systems supporting Supply Chain Management across Tremco's American operations. This role encompasses business analysis, process design, and the development and implementation of IT solutions aligned with business goals.
The SAP Team Lead is responsible for leading the development and execution of SAP and related business system initiatives. This includes conducting business analysis, designing and optimizing business processes, and integrating systems across multiple functional areas such as supply chain management, sales and distribution, finance and accounting, and manufacturing.
This position enforces best practices for comprehensive testing of all new and modified system functions and reports, and oversees quality assurance of procedural documentation and training materials. The role facilitates collaboration between SAP specialists and business departments to identify operational needs and design effective, documented processes supported by SAP solutions.
The Team Lead manages user expectations regarding SAP functionality and ensures that delivered solutions align with Tremco's broader IT and SAP strategy. This includes providing oversight, governance, and process alignment from a global perspective.
The role also involves analyzing complex business challenges to be solved with SAP and similar automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Design, configuration, and functional experience in SAP. May lead cross-functional linked teams to address business or systems issues.
Additionally, the position oversees the daily processing of all EDI transactions-managing trading partner communications, coordinating testing, identifying root causes of issues, and handling all SAP EDI/IDoc processing requirements.
Essential Duties and Responsibilities: Note: Include the phrase "Other duties may be assigned.)
Assist in establishing EDI governances, along with implementing these governances
Write functional, technical and data specifications and documentation
Coordinate SAP functional and development resources on EDI projects
Perform and coordinate testing
Lead mapping solutions by gathering business requirements, propose effective remedies, develop and deploy scalable, well-coordinated solutions to business requirements
Working knowledge of business concepts and processes (SAP Sales order processing, Distribution, Invoicing and Purchasing)
Manage EDI specific master data and cross references
Provide communication, documentation and training as necessary to the business users and trading partners who will be impacted by EDI and Integration projects
Monitoring all Inbound and Outbound EDI, ensuring all EDI transactions are processed accurately and on schedule
Provide daily technical and administrative support for all EDI activity, including failed EDI transmissions and transactions
Identify and recommend enhancements to EDI processes or configuration to improve reliability and performance
Drive implementation and enhancement of SAP IBP modules including Demand Planning, Supply Planning, Inventory Optimization, and S&OP.
Collaborate with business units to gather and analyze requirements, translating them into SAP IBP solutions.
Lead system configuration, integration, and testing efforts, ensuring data integrity and process alignment.
Continuously assess and improve existing processes and systems for performance, scalability, and cost-effectiveness.
Supervise support personnel and/or Jr. Business Analyst
Manages medium-scale SAP projects with teams of 5 or more participants.
Demonstrates strong leadership, organizational and communication skills, and works with end-users and middle management to identify information systems and business solutions (leveraging SAP) that improve operations and enhance profitability.
When evaluating projects, identifies multiple alternatives and objectively evaluates them to determine the best solution for balancing the business needs and cost/benefits.
Designs and implements high quality, information systems business solutions, on-time and within budget.
Develops and implements quality testing protocols.
Provides management of both end-user staff and IT resources for the implementation of information systems and business solutions. This includes responsibilities associated with day-to-day project management, such as, but not limited to: project definition (scope, timeframe, resources, costs), weekly status, issue identification and resolution, etc.
Provides IT professional development of others through: day-to-day management of project personnel, the on-going objective and performance review process, training, both formal and informal, etc.
Organizes training initiatives related to the effective use of the SAP system. Develops programs to train and assist employees in the use of SAP business application software. Programs include training materials, classroom, small-group and one-on-one training.
Acts as liaison to software vendors. Is actively involved in software and/or functional user groups.
Organizes and leads various in-house user groups to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation.
Project management and administration. Maintains work plans, tracks effort and progress vs. plan, and provides appropriate status information regarding projects.
Contributes to the development of the SAP budget. Undertakes cost benefit analyses and makes recommendations to optimize business processes supported by SAP applications, including business re-engineering, systems enhancements and implementation of new IT capabilities. Manages contracts and service level agreements with vendors and 3rd party service providers, including management of on-site contractors. Ensures that SAP projects are delivered within established time frames and budget parameters.
Additional Job Functions: (Other Less Critical Job Activities)
Note: Other duties may be assigned, as required, based upon the demands of project or problem resolution specifics.
Competencies:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
3+ years' experience in the Integrated Business Planning (IBP) modules
5+ years SAP implementation experience.
S4 Hana experience preferred
3+ Years of supporting related SCM and Material Master data including managing data and mass loads / changes
Experience with SAP PP/DS & Digital Manufacturing are a plus
Understanding of ABAP and debugging skills are a plus
Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents.
2 years experience in project management skills.
Ability to distinguish, learn and accept differences in business and end-user requirements.
Ability to learn and expand technical knowledge and interpersonal skills.
Highly organized with effective and cycle time sensitive time management and project management skills.
Proficient SAP technical, configuration, and business area knowledge. Good understanding of EDI and Integration concepts of collecting, transforming, exchanging, consuming data and associated mapping and configuration.
Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support.
Capable of translating customer and internal specifications for enhancements and extensions to electronic data interface application interfaces and maps.
Experience working with Trading Partners and EDI service providers.
Must have good analytical and problem solving skills in order to carry out their daily functions effectively.
Experience with SAP BTP, middleware tools, and integration platforms is a strong plus.
They must have the capability to work well in a team-based environment as well as on their own.
Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters
Integration knowledge on ODATA/Webservice API interface development
Demonstrate strong formal and informal communication skills including: written, oral and team.
Reads, writes, and communicates fluently in English.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Formal Education Required:
College degree in IT or business is preferred, but not required.
Practical Work Experience Required:
5+ years of experience with EDI document standards (ANSI X12, EDIFACT)
5+ years of experience in SAP ERP - MM, SD, FI, ABAP, IDocs - in the areas of implementation, enhancement and/or production support of EDI
Good understanding of EDI and Integration concepts of collecting, transforming, exchanging & consuming data
Strong technical knowledge of EDI technologies and standards including Intermediate Documents (IDOC), EDI, Application Link Enabling (ALE), SAP functional expertise; EDI system configuration and support
Strong functional and technical knowledge of SAP, especially in the SD & SCM module; ability to navigate throughout the system, data dictionary, and the related table structures
Support of IDOC, RFC, File, Proxy, SOAP, HTTP, REST, SFTP adapters
Hands-on experience with SAP IBP modules and planning functionalities.
ABAP experience is an asset.
Integration knowledge on ODATA/Webservice API interface development
Note: Some of the experiences and time frames may be concurrent.
Special Knowledge and Skill:
In-depth knowledge of specific functional areas of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
In-depth knowledge of the SAP application software, including its functions and capabilities, installation and support requirements.
Proficiency in analysis, design and testing techniques.
Working knowledge of many computing platforms.
Working knowledge of several relational databases.
Working knowledge of IT communications networks.
Analytical Abilities:
Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must be highly skilled in the use of personal computers. This includes, PC operation, printing, file management, and the ability to use Office 365 tools and functionality.
Working knowledge of the following databases: Primary focus on SS4 Hana, Oracle, and other cloud-based applications.
Basic understanding of IT communications networks.
Certificates, Licenses, Registrations:
SAP or other Certifications would be an asset.
Other Qualifications:
Must be available for meetings between 8:30 to 16:30 USA Eastern Standard Time.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%)
Sitting at desk or conference table (90 - 100%).
Occasional standing at main computer console in data center (0 - 10%).
Some travel and overnight travel are required to regional offices and plant locations. (0-25%)
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work remotely 90% of the time; may be called in to corporate office from time to time for project meetings.
Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%)
Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%).
Eye strain could be a problem due to extensive use of a CRT monitor.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
The post-holder will provide:
IT Support:
Provide a rapid and friendly first and, where required, second line response to IT problems encountered by customers.
Assisting in the setup, configuration, and maintenance of IT equipment, including computers, software and peripherals.
Providing technical support in resolving IT-related issues, such as software installation, troubleshooting, and network connectivity.
Perform duties relating to updating and patching, data backup and retrieval and other areas as directed by the IT Hub Manager or other IT Hub staff.
Provide support to exams as and when required.
Problem Solving/Creative Effort:
This role will require the post holder to innovate solutions to problems they encounter with the support of the IT team.
The entire IT Hub team have input into the development of the Digital Technology strategy. The post holder will be expected to contribute to the development of this strategy and will be expected to deliver against agreed tasks and targets.
Safety and Compliance:
Adhering to health and safety protocols and guidelines when working with technical equipment and supporting staff and students.
Assisting in the implementation of risk assessment procedures and promoting a safe working environment for all involved.
This job description is intended to outline the general responsibilities and qualifications of the apprentice role. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required for the position.Training:The succesful apprentice will attend an online weekly lesson to work towards their ICT Apprenticeship.
In addition the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:On completion of this apprenticeship, there may be a permanent position available for the right candidate.Employer Description:Our mission here is simple: we want to inspire the next generation; we want them to grow and achieve academic and personal excellence, progressing on to their chosen next steps with confidence.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills....Read more...
As an apprentice you will learn how to undertake the following day to day tasks:-
Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment
Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely
Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes
Ensure accurate contractual records are kept in relation to the planning of construction projects
Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project
Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales
Support the procurement of project materials, plant, and sub-contractors
Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work
Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site
Use surveying information to contribute to the measurement, evaluation, and review of project performance
Training:Level 3 Construction Support Technician (Duration 24 Months + End Point Assessment).Training Outcome:Once qualified and experienced, it would be expected that the candidate would progress onto the next apprenticeship in their chosen field.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday, 07:30 - 16:30 (15:30 finish on a Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
As an apprentice you will learn how to undertake the following day to day tasks:-• Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment• Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely• Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes• Ensure accurate contractual records are kept in relation to the planning of construction projects• Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project• Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales• Support the procurement of project materials, plant, and subcontractors• Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work• Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site• Use surveying information to contribute to the measurement, evaluation, and review of project performanceTraining:Level 3 Construction Support Technician (Duration 24 Months + End Point Assessment).Training Outcome:Once qualified and experienced, it would be expected that the candidate would progress onto the next apprenticeship in their chosen field.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 07:30 - 16:30 (15:30 finish on a Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
As an apprentice you will learn how to undertake the following day to day tasks:-• Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment• Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely• Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes• Ensure accurate contractual records are kept in relation to the planning of construction projects• Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project• Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales• Support the procurement of project materials, plant, and sub-contractors• Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work• Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site• Use surveying information to contribute to the measurement, evaluation, and review of project performanceTraining: Level 3 Construction Support Technician (Duration 24 Months + End Point Assessment).Training Outcome:Once qualified and experienced, it would be expected that the candidate would progress onto the next apprenticeship in their chosen field.Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday 07:30 - 16:30 (15:30 finish on a Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills....Read more...
As an apprentice you will learn how to undertake the following day to day tasks:
Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment
Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely
Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes
Ensure accurate contractual records are kept in relation to the planning of construction projects
Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project
Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales
Support the procurement of project materials, plant, and subcontractors
Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work
Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site
Use surveying information to contribute to the measurement, evaluation, and review of project performance
Training:
Level 3 Construction Support Technician Apprenticeship Standard (Duration 24 Months + End Point Assessment)
Training Outcome:
Once qualified and experienced, it would be expected that the candidate would progress onto the next apprenticeship in their chosen field
Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday - Friday, 07:30 - 16:30 (15:30 finish on a Friday).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
As an apprentice you will learn how to undertake the following day to day tasks:• Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment• Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely• Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes• Ensure accurate contractual records are kept in relation to the planning of construction projects• Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project• Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales• Support the procurement of project materials, plant, and sub-contractors• Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work• Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site• Use surveying information to contribute to the measurement, evaluation, and review of project performanceTraining:
Level 3 Construction Support Technician (Duration 24 Months + End Point Assessment)
Training Outcome:
Once qualified and experienced, it would be expected that the candidate would progress onto the next apprenticeship in their chosen field
Employer Description:EN:Able Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday
07:30- 16:30
(15:30 finish on a Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills....Read more...
Saas Solutions ManagerKeywords: SaaS Product - implementation / client onboarding CRM - e.g. Salesforce / HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage / Qube / IRIS Technical, Business and / or Data AnalysisEstablished PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking a Solutions Manager to lead client onboarding, drive platform implementation and enhance their cutting-edge property management solution.The organisation are part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement. Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You’ll help address challenges presented by clients as well as come up with new ideas for platform improvements, review and document new / road-mapped requirements.Excellent project management and communication skills will be required. Responsibilities:
Assist with implementation, onboarding and familiarisation of clients with the platform, together with other related applications and integrations.
Become a system SME to help improve workflows, solve issues, identify limitations and challenges, as well as scoping improvements to the platform and assisting with testing upgrade releases of software.
Develop / document best-practice and training materials with regards to system configuration, setup, and operation.
Help to define business requirements and user stories for system operation and reporting.
Provide support for business applications.
Serve as a liaison between product vendors and internal users.
Assist with analysis of data via SQL, Qube, Tableau, Hubspot and Excel.
Perform systems analysis, business process analysis and design.
Assist in writing technical specifications and user cases to meet business requirements.
Requirements gathering, solution analysis, reporting and recommendation reports.
Project Management including the development of project plans and performance monitoring.
Experience required:
Software systems implementation, support, monitoring & troubleshooting.
Technical, Business or Data Analysis (including an aptitude for working with large datasets across multiple platforms).
Enterprise CRM solutions like Salesforce, HubSpot or similar.
Experience with business intelligence and reporting, for example Tableau, PowerBI or similar.
Some experience with finance systems, for example Sage, Qube, IRIS or similar.
Excellent skills with Microsoft Excel, PowerPoint.
Project planning and project management experience.
Educated to Degree Level or equivalent experience in a Computer Science, Information Technology or related discipline.
You’ll need to be a self-motivated, tech savvy individual with high energy and strict attention to detail. You must be a highly effective communicator, both written and verbally.Desirable Experience
Experience with property management software MRI Qube, Yardi or similar.
Experience with Microsoft SQL.
Experience with ETL Tools and Data Migration.
Experience with Data Analysis, Data mapping and UML.
Experience with programming languages (Python, Ruby, C++, PHP, etc).
Hybrid: 2-4 days onsite (the business work from home every Friday, but some flexibility will be required on other days depending on requirements of the business)50k - 60k basic + annual bonus + benefits....Read more...
**During the first year of the apprenticeship, you will be studying at college and will be paid for this. After the first year, you will transition to working full-time and attend college one day a week.**
Duties will include:
To assist the Faculty Laboratories and Technical Support team for all activities relating to electronic engineering.
To ensure services are aligned with the University’s strategies and the changing demands of the users and technological and service developments.
To assist support technicians with producing teaching, demonstration, and research equipment. Operate complex technical equipment. Ensure equipment is maintained, serviced and repaired. Diagnose and rectify faults.
Ensure current and future consumable needs are maintained to meet demand.
To follow and maintain processes for the planning, production, integration and deployment of teaching and research materials for modern electronics education.
To work within service level agreements and KPls as promoted by the Faculty Technical Support Management structure.
To ensure service users' queries are dealt with in an appropriate, effective, and timely fashion and that all support requests are correctly and accurately recorded.
To prepare practical electronic kits and supply.
To develop new electronic kits in-house.
To manufacture specific electronic teaching equipment.
To troubleshoot the faulty electronic equipment in the lab.
Housekeeping of electronic component stores.
To maintain and prepare the Power lab.
To design PCB’s using CAD.
Manufacturing of PCB using mechanical CNC routing.
Ad hoc support requirements including general housekeeping, storage of equipment and lab management.
To establish and maintain professional working relationships with colleagues within the University at all levels and with external organisations and individuals.
To use judgment and initiative to resolve common and infrequent problems that may arise.
To identify the priorities that the service must support, particularly with regard to the student experience.
Act as a member of the University security incident response group on behalf of the Faculty of Engineering and Science.
Training:The successful candidate will obtain a Level 3 Maintenance and Operations Engineering Technician Electrical Pathway Apprenticeship standard qualification. Training Outcome:
Possible full-time employment for the right candidate
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Key interest in Engineering,Reliable,Willing to learn....Read more...
Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set.
Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services.
Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction.
Learn to perform preventative maintenance as per manufacturers’ specifications.
Work with mentors to fault find & resolve problems in an efficient and timely manner.
Learn to provide reports and documentation to support the maintenance activities completed.
Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required.
Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Training:The apprenticeship training will take place on-site at our chosen training provider's training centre in Swindon.
There will be 1 week of training every six weeks at the training provider site per year.
Accommodation and subsistence for this week away will be paid by the Company.
Apprentices will also be expected to undertake tasks through workbooks, on-the-job assessments, an online tracking system and a final end point assessment.Training Outcome:At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.
After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.Employer Description:Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry.
We're a global organisation with over 1,300 service technicians worldwide.
Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.Working Hours :Monday to Friday, 8:30am to 5:00pm.
Flexibility may be required including starting earlier, finishing later and working weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,Practical,Confident at heights....Read more...
An opportunity has arisen for a Tax Senior to join a well-established and forward-thinking accountancy practice that provides bespoke financial and tax services to a diverse client base, ranging from SMEs to high-net-worth individuals.
As a Tax Senior, you will be preparing and reviewing personal tax returns, P11Ds, PSAs, and corporation tax computations. This full-time role offers hybrid working options, a salary range of £36,000 - £45,000 and benefits.
You will be responsible for:
* Assisting with ATED and employment-related securities filings.
* Supporting HMRC enquiry responses and conducting technical tax research.
* Contributing to technical advisory projects alongside senior colleagues.
* Providing day-to-day guidance and training to junior team members.
* Collaborating with the audit and accounts team on tax-related matters.
What we are looking for:
* Previously worked as a Tax Senior, Tax Advisor, Tax Accountant, Tax Consultant, Tax Specialist, Tax Associate or in a similar role.
* Experience in tax compliance
* Ideally be CTA qualified or part qualified.
* ATT, ACA, or ACCA with relevant tax experience.
* Excellent attention to detail and communication skills.
What's on offer:
* Competitive salary
* Annual bonus
* 23 days annual leave in addition to bank holidays
* Flexible hours, hybrid working and early-finish Fridays
* Full study support where required
* Pension scheme
* Enhanced annual leave that increases with tenure
* Corporate rewards platform, regular social events and onsite parking
This is a great opportunity for a Tax Senior to join a forward-thinking practice and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Clinical Negligence Solicitor NQ Flexible/Hybrid Working | Competitive Salary + Bonus + Benefits
Are you a skilled Clinical Negligence Solicitor looking to join a supportive and progressive legal team?
Were working with a well-established, forward-thinking law firm that is expanding its Clinical Negligence department. They are seeking a technically strong Solicitor with a passion for complex litigation to take on a diverse and rewarding caseload of medical, dental, and clinical injury claims.
The Role:
As a Clinical Negligence Solicitor, youll handle your own caseload of both pre-litigated and litigated claims, ranging from Fast Track to high-value Multi Track matters. Youll be part of a collaborative and expert team that places quality client care and technical excellence at the heart of its work.
Key Responsibilities:
- Manage a full caseload of complex clinical negligence files from inception to resolution
- Demonstrate a strong working knowledge of the Civil Procedure Rules and litigation processes
- Draft court documents, conduct advocacy, and handle cost budgeting effectively
- Deliver a high standard of client care and maintain strong relationships with internal and external stakeholders
- Work to service level agreements and financial targets, with a commercial mindset
- Operate within compliance frameworks and contribute to team-wide performance
About You:
- Qualified Solicitor or Legal Executive with solid experience in Clinical Negligence
- Strong technical knowledge in all aspects of clinical negligence litigation
- Proven ability to manage a high-volume, varied caseload with confidence
- Excellent drafting, advocacy, and negotiation skills
- Familiar with case management systems (experience with Proclaim is desirable)
- A proactive and solutions-focused approach with excellent interpersonal skills
Whats on Offer:
- Competitive Salary + Bonus Scheme
- 25 Days Holiday + Birthday Day Off + Bank Holidays
- Flexible/Hybrid Working options
- Company Pension Scheme
- Medicash Health Plan
- Ongoing internal and external training opportunities
- Clear and supported path for career progression
- Friendly, inclusive, and modern working culture
This is a fantastic opportunity for a Clinical Negligence Solicitor looking to take the next step in their career within a reputable and employee-focused firm.
Please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Lead Mechanical Engineer – TechBio
Newton Colmore is partnered with a TechBio company in Cambridge and we are hiring for a lead mechanical engineer to join the team.
As a Mechanical Engineer, you will be utilising your mechanical design engineering knowledge, problem-solving and your 3D modelling skills to create novel solutions for real-world engineering and scientific problems. The technology you will be working on will include optical, fluidic and thermal mechanical systems and is aiming to make a step-change in innovation for the biotechnology sector.
Your specific responsibilities will be to identify product requirements, create and define technical solutions for the product and the generation of concepts and systems. You will then also be charged with transferring designs through to manufacture and competing technical analyses to ensure the product is safe, reliable and scalable.
To be considered for this exciting role you will need to have experience of designing complex mechanical systems within a highly regulated sector, coupled with an impressive academic record. SolidWorks and Creo knowledge would be ideal as would experience with transferring designs to manufacture.
In exchange for your skills and expertise, the company offer a highly competitive package as well as providing excellent career progression and training as well as providing a platform for you to work on start of the art technologies and testing equipment.
For more information, make a confidential application now and a member of our team will be in touch with more details.
Newton Colmore Consulting is a specialist recruitment consultancy operating within the medical devices and biotechnology sectors. We conduct bespoke searches for our clients across the globe. We are continually running searches across R&D so take a look at our open roles on our website.
Key words: Mechatronics Engineer, Mechanical Engineer Medical Devices, Drug Delivery, Inhalation, Injectable, ISO13485, CFD, SolidWorks, ProE.
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Manual QA Engineer – Software House – London / Hybrid
(Key skills: QA Engineer, Manual Testing, Test Cases, Regression Testing, Functional Testing, Bug Tracking, Agile, UAT, Software Development Lifecycle, Quality Assurance, Manual QA Engineer)
Our client is a leading UK-based software house delivering innovative SaaS platforms across multiple sectors including finance, legal, and logistics. With a strong focus on user experience and product excellence, they are scaling their quality assurance function to support new feature rollouts and ongoing product enhancement.
As part of this growth, they are seeking a Manual QA Engineer to join their collaborative and high-performing team. You’ll be embedded in the software delivery process from day one, working closely with developers, product managers, and business analysts to ensure that features are delivered to the highest quality standards.
The ideal Manual QA Engineer will have solid experience working in agile software development environments, with a strong understanding of test planning, writing test cases, regression testing, bug tracking, and working alongside technical and non-technical stakeholders. Familiarity with web-based applications, APIs, and cross-browser testing will be beneficial.
All Manual QA Engineer positions come with the following benefits:
Competitive salary based on experience.
Hybrid working model with 2–3 days in the office.
Private medical insurance and pension scheme.
25 days annual leave plus bank holidays.
Training and development support, including ISTQB certification sponsorship.
Friendly, down-to-earth team culture with a focus on mentorship and knowledge sharing.
Modern workspace with breakout areas, stocked kitchen, and team socials.
This is a fantastic opportunity for a Manual QA Engineer to work on complex and rewarding products at a fast-moving software house where your input will directly impact end-user satisfaction and product stability.
Location: London, UK / Hybrid Working Salary: £30,000 – £40,000 + Benefits
Applicants must be based in the UK and have the right to work in the UK. Hybrid working available, with in-office collaboration expected weekly.
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Responsibilities:
Respond to helpdesk requests remotely
Taking help desk calls; logging and tracking calls
Hardware and software repairs in a workshop facility
Installation of hardware and software
Carry out network documentation and reporting
Assisting with sourcing spare parts and replacement equipment
Assisting technical team with maintenance tasks and installs
Training:Why choose our Azure Cloud Support Specialist apprenticeship? ;
The new Microsoft Azure Cloud Support Specialist Level 3 Standard programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.
Partnership Education have taken on a number of IT apprentices in the past and those individuals have gone on to have very successful careers within the business. The progression pathway is very clear and will provide many opportunities. Employer Description:Partnership Education is a specialist ICT Services provider to the Education Sector. We pride ourselves on being an education company in technology, and not the other way around.
Our mission is simple... to provide outstanding ICT Support to schools.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include:
Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the students including submission of work.
Providing technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring the security and privacy of networks and computer systems.
Ensure the maintenance of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as printing, filing, processing and collating information as required by the IT Department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
The apprenticeship will include studies towards achieving a Level 3 NVQ, product specific training and on the job learning. Typical duties will include:
Carry out planned preventative maintenance
Involved in the rigging and derigging of equipment
Provide maintenance of equipment which would include carrying out routine inspection and servicing
Modify, test, and inspect condition-based monitoring and fault finding with our systems
Help improve systems on our sites where required
Work on technology which monitors and controls all aspects of processes and their performance across the site
Carry out risk assessments and method statements to ensure activities are always completed in a safe manner
In addition:
Position, assemble, install and dismantle mechanical plant and equipment which may include pumps, valves, gearboxes, pipework, to agreed specifications
Carry out planned, unplanned and preventative maintenance procedures on mechanical plant and equipment
Replace, repair or remove components in mechanical plant and equipment and ensure its return to operational condition
Diagnose and determine the cause of faults in mechanical plant and equipment
Training:Training place at Doncaster College via day release training. You will be expected to reliably travel to and from college and your work site.
You will complete the Maitenance and Operations Engineering Technician Level 3 apprenticeship. Details can be found on the Skills for England apprenticeship website.Training Outcome:Upon completion of their apprenticeship the successul applicant will have the potential opportunity to visit sites across the UK and Ireland to carry out tasks required to support the business operations. There will also be opportunities to visit our factory and headquarters in Germany.
There may also be the chance to progress to a higher level apprenticeship upon completion.Employer Description:BAUER Equipment UK Ltd (BEUK) is the UK subsidiary of BAUER Maschinen GmbH, a global manufacturer of foundation drilling equipment.
With decades of combined experience in the deep foundations industry, Bauer Equipment UK provide equipment sales, long terms rental, technical appraisals, after-sales service, parts supply, and technical support to all Geotechnical contractors in the UK &Ireland.Working Hours :Monday to Friday, 8.00am - 5.00pm. 1hr lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Conscientious,Reliable,Presentable,Punctual,Desire to learn....Read more...
As an apprentice you will learn all the skills to become a top Autocare Technician with a fantastic range of future career options ahead of you. You will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
Due to the UK skills shortage within the automotive sector, you will be the next generation of technicians with the ability to adapt and change. This is great role for someone who is willing to jump start their career!
Duties include:
Find and diagnose faults using hand tools or a computer
Advise customers on what repairs are needed
Estimate time and costs for jobs
Road test vehicles to check repairs
Tyre fitting
Repairs to exhausts, batteries, brakes, and servicing
Training:The apprenticeship training is delivered via weekly block releases at S&B throughout a year, learning will also take place in the workplace and a S&B Development Coach and Workplace Mentor are allocated to support and monitor your progress to help you reach your goals and manage your workload. Your employer will pay you when you are attending weekly training blocks at S&B.Training Outcome:We are committed to providing you with all the support and training you need to gain your apprenticeship qualification and to develop your career further with us. As a company we love to help our employees by encouraging them, this could open up even more career opportunities.Employer Description:Established in 1995, Holders SEAT have become one of the most well know dealerships in the Bristol area. We’re proud to have represented a range of leading franchises in the automotive sector throughout the years dealership used to be one of the largest outside the city of Bristol. Specialists in car repair and servicing across all brands, Holders of Congresbury are proud to announce they have been operating with Unipart Car Care Centres, which allows the Service department to easily source spare parts and technical know -how to provide you with a first class job at a competitive price. Holders specialises in the repair and servicing of “All Makes” and has operated as a Unipart Car Care Centre which enables the Service Department to identify and source the necessary spare parts and technical data required to carry out a first class job at a competitive price.Working Hours :Monday to Friday, 08:00 - 16:00.Skills: Attention to detail,Problem solving skills,Team working,Initiative....Read more...
Support the work of the Development team including ongoing maintenance of web-based applications, and bespoke system integrations along with implementation of automation processes and applications.
Supporting the development of modern, web-based software applications and utilities to supplement and enhance off-the-shelf systems and reviews of business processes using lean methodologies to identify and deliver improvements through standardization, simplification, elimination, and automation.
Assisting in project planning and execution throughout the entire software development life-cycle, using your technical knowledge to aid implementation.
Supporting the maintenance and improvement of existing websites, web applications and IT.
Contributing to the communication of software development solutions to a range of internal or external stakeholders to ensure clear understanding of requirements and how they have been met or adjusted.
Supporting the delivery of one or more software deployment phases, such as trials and final release, to ensure that software developer outcomes are deployed correctly.
Helping to identify and report any impediments to software development activities and propose practical solutions.
Assisting with the breakdown of software development activities down into logical units of work to enable sequencing and ensure the best possible structuring of activities to deliver a high-quality product right first time.
Contributing to the creation and updating of council developed software including design and coding (scripting) and debugging on development environments.
Assisting in the testing, implementation and documentation of council software developed and the ongoing support and maintenance of software and databases & MS Power Platform.
Training:Why choose our Software Engineer Level 4 apprenticeship?
Our Software Engineer Level 4 Apprenticeship gives learners advance skills and technical grounding to design, test and maintain software and web systems. Learners will also gain an understanding on advanced programming, systems and software development projects. Software Development is at the heart of digital transformation. With demand for services to be consumed online by both clients and employees increasing exponentially, software developers are in high demand. Software Engineers build and test high-quality code across front end, logic and database layers.
QA’s Software Engineer Level 4 apprenticeship programme enables the apprentice to:
Build advanced skills and technical grounding to design, test and maintain software and web systems.
Receive training on end-to-end software dev stack, as opposed to hyper-focusing on one area of development.
Develop more advanced applications.
Tools and technologies learned: Learners will learn to use HTML5, JavaScript and CSS3.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:At Trafford Council we are EPIC!
We EMPOWER – We inspire and trust our people to deliver the best outcomes for our customers, communities and colleagues.
We are PEOPLE CENTRED – We value all people, within and external to the organisation and give those around us respect. We will act with honesty and integrity in all that we do and create an environment that enables everyone we work with to thrive and succeed.
We are INCLUSIVE – We are committed to creating an environment that values and respects the diversity and richness differences bring.
We COLLABORATE – We build relationships, collaborate; treat people as equal partners and work together to make things happen.
Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Quotations Co-Ordinator Location: Kings Langley, Hertfordshire Salary: circa £37k per annum (negotiable, dependent on experience) Benefits:State of the art Machine shop, brand new CNC Machine tools, latest equipment / software.Transparent and inclusive management & working environment.25 days holiday, plus Bank Holidays.Company Pension. Company Profile An established specialist, subcontract manufacturer of precision machined components to various industry sectors, certified to AS9100and ISO9001 standards with capabilities in CNC Milling, CNC Turning, EDM and Subcontract Inspection are experiencing considerable growth and expansion. Job Profile Due to this growth, expansion, and re-investment into the most modern, state of the art CNC Machine Tools and equipment, there is now a requirement for an experienced CNC Quotations Coordinator. Are you highly organised, detail-oriented, and confident working in a fast-paced environment? This growing company is looking for a Quotations Coordinator to join their team and play a key role in delivering accurate, timely, and customer-focused quotations. In this role, you'll be responsible for coordinating with internal teams and external suppliers to gather information, understand client requirements, and prepare formal quotations. Your strong communication skills and problem-solving mindset will ensure every quote meets client expectations while supporting operational efficiency. If you’re proactive, driven by detail, and eager to contribute to a growing team, we’d love to hear from you. Preferred Experience:Background in an engineering or manufacturing environment.Experience in sourcing, procurement, or quotation preparation.Familiarity with MRP systems.Ability to review technical drawings and specifications (training can be provided).Knowledge of CNC machining or programming, particularly 5-axis mills and multi-axis lathes.Basic understanding of CAD/CAM systems.Awareness of material types, grades, and their machinability.Understanding of material treatments and finishing processes. Key Skills & Competencies:Proficiency in Microsoft Office, particularly Word and Excel.Strong written and verbal communication skills with a professional telephone manner.The ability to interpret technical drawings (training will be provided).Confidence in building and maintaining relationships with suppliers and customers.Excellent organisational skills, with a keen eye for detail and accuracy. Key Responsibilities:Prepare accurate and timely quotations in line with customer requirements, using an MRP system.Collaborate with internal departments and liaise with suppliers to gather technical details, pricing, and lead times.Ensure all client specifications are clearly understood and accurately reflected in formal quotations.Source competitive pricing for materials and services by communicating effectively with suppliers.Maintain strong communication with customers to provide updates, gather feedback, and ensure satisfaction.Work closely with buyers to align quotations with customer needs and internal capabilities.Contribute to continuous improvement by identifying opportunities to streamline the quotation process.Assist in identifying and following up on potential business opportunities.Create process plans and estimate machining times to support comprehensive quotations, including materials, finishes, and hardware (full training provided). Hours of Work:40hrs per week.8am to 4pm, Monday to Friday.Overtime is available and regular - 5 to 10hrs+ per week, paid at x1.5hrsBolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel.....Read more...
Responsibilities:
Answer support calls promptly and handle them in accordance with our documented processes.
Record and prioritise customer queries in a ticketing system ensuring adherence to SLAs.
Build and maintain customer relationships.
Diagnose and troubleshoot a wide range of technical issues providing resolutions or escalating where appropriate.
Actioning change requests for user accounts and systems.
Deploy and maintain a wide range software on customer systems.
Contribute to and help maintain our internal knowledge base.
Educate users on how to use various software and systems.
Maintain a strong knowledge of our companies’ services and products to help effectively and efficiently respond to customers queries.
Training:The training schedule is made up of remote learning session, assignments, and classroom based study. Training Outcome:etiCloud offer successful and structured career progression routes. Our Apprentice Service Desk Engineers develop their technical IT skills and progress into our 1st and 2nd line Engineering teams, with a long term plan to specialise in Infrastructure, Software, Security, or DevOps. We also offer continued learning opportunties through higher level apprenticeships and external training. Employer Description:etiCloud - Delivering tomorrow's technology, today..
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.Working Hours :Monday to Friday, 8 hours per day, 40 hours per week. Shifts between the hours of 8.00am and 6.00pm.
The option for out of hours work is available on a rota basis once settled into the role.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Work with and support the IT Technician to:
Provide technical support, including troubleshooting hardware and software issues
Assist with onboarding new employees by setting up and configuring their workstations, phones, etc.
Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services
Oversee system upgrades, updates, and patches to ensure optimal performance and security
Implement and enforce IT security policies, procedures, protocols, and best practices
Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security
Create and maintain IT documentation, including user guides, system manuals, and network diagrams
Provide training to employees on IT-related topics and best practices
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role
Training Outcome:
Springcare is an expanding company with a growing demand for IT support which may lead to career development opportunities for the successful candidate
Employer Description:Springcare is a family owned group of care homes located in the North West, East Midlands and Central area of the country. The company has grown from 1 care home in 2020 to 31 homes in 2025. We offer a friendly, welcoming and supportive environment and encourage our employees to learn and develop. We have retained the "family feel" throughout our period of growth.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Answer Enquiries:
Respond to customer questions via phone, email, live chat, or in person
Provide accurate information about products, services, or policies
Resolve Issues:
Handle customer complaints and find appropriate solutions
Escalate complex issues to supervisors or other departments when necessary
Process Orders and Transactions:
Assist customers with placing, tracking, modifying, or cancelling orders
Process payments, refunds, or exchanges when required
Maintain Customer Records:
Update customer accounts and keep accurate records of interactions
Ensure data entry is timely and error-free
Follow Up:
Follow up on unresolved customer inquiries
Ensure customers are satisfied with resolutions and service
Provide Product or Service Support:
Guide customers in using products or services
Troubleshoot basic technical or usage issues
Collaborate with Other Teams:
Work with sales, technical, or billing teams to solve customer issues
Communicate customer feedback to improve products or services
Meet Performance Goals:
Meet or exceed metrics such as call handling time, customer satisfaction scores, and resolution rates
Stay Updated:
Keep up with product changes, promotions, and policy updates.
Attend training sessions as needed
Maintain Professionalism:
Interact with customers in a courteous, empathetic, and helpful manner
Represent the company positively in all communications
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2.Training Outcome:Possible progression opportunities. Employer Description:We manufacture and distribute products based on a Natural Cement based binder which has been in use for over 200 years. Natural Cement’s head office is based in Yorkshire, England.
Our special products are used by all sections of the Railway, Civil Engineering, Water, Utilities and Construction industries throughout the UK & worldwide.
The products have proven to be environmentally friendly, chemically resistant, easy to use, and time saving. They are especially useful in wet & cold environments. Fast setting with high early strength gain is a standard feature of all products.Working Hours :Monday to Thursday 9am - 5pm, Friday 9am - 2pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
CRM Management: Maintain accurate and up-to-date records in our Customer Relationship Management (CRM) system to record your activity and provide insights to the sales team.
Feedback Loop: Gather and relay customer feedback and insights to the relevant teams within Distology
Lead Generation: Identify and research potential IT partners / end users within the cybersecurity sector who may benefit from the products and services within our portfolio.
Outreach: Execute outbound prospecting activities through various channels, including phone calls, email, and social media to initiate meaningful conversations with key stakeholders.
Product Knowledge: Over time, develop a strong understanding of our Distology’s value add and portfolio, to effectively communicate their value propositions to potential clients.
Qualification: Qualify and assess leads through meaningful conversations, to understand levels of interest and willingness to discuss new ideas.
Reporting: Be comfortable to write reports on your activity for the week to share insights on how you’ve performed
Training:
Level 3 IT Technical Salesperson qualification
Functional Skills in English and maths if required
The training will take place remotely.
Please visit the Apprentify website for details on the training pathway https://www.apprentify.com/courses/sales-and-procurement-apprenticeships/it-technical-sales/
Training Outcome:You can expect to advance to roles such as, Account Executive, Channel Account Manager, IT Sales Specialist, or Business Development Manager. With experience, you might move into more senior positions. This apprenticeship lays a solid foundation for a successful and rewarding career in the tech industry.Employer Description:Distology is an award-winning, vibrant, enthusiastic, and fast-growing technology company based in Stockport with bold ambitions for growth.
We specialise in representing new and emerging cloud-based cyber security solutions across EMEA and we’re great at breathing new life into well-established vendors looking to reboot their presence too! We’re a specialist IT distributor with difference as everyone at Distology specialises in a cybersecurity subject.
How do we know we’re doing the right things? Our work and approach to business has seen us take home multiple coveted awards, including most recently during 2023 being highly commended by UK CRN Sales & Marketing Awards for ‘Best Company to Work For’ and Winner of the UK CRN Award of ‘Security Distributor of the Year’.Working Hours :Monday to Friday flexible/Hybrid working model. Minimum of 3 days office based working 37.5 hours a week (7.5 hours a day).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Microsoft PowerApps & Dynamics 365 Specialist- Zurich, Switzerland
(Tech stack: Microsoft Dynamics 365, Power Platform, Power Apps, Power Automate, Power BI, Dynamics CRM, F&O, Business Central, Azure, SQL Server, C#, .NET, X++, JavaScript, TypeScript, PowerShell, Azure DevOps, Git, CI/CD, Docker, Kubernetes, REST APIs, SOAP, SharePoint, Active Directory, Office 365, AWS, GCP, Agile, Scrum, Solution Architecture, Object-Oriented Programming, Data Structures, SML, Technical Analysis, Cloud Technologies)
Our client is a pioneer in IoT-driven innovation, empowering businesses to connect, monitor, and optimize their operations like never before. By combining cutting-edge IoT technology with deep industry expertise, they deliver intelligent solutions that unlock new opportunities and drive sustainable growth.
More than just a technology provider, they are a strategic partner—helping companies transform data into actionable insights and turn bold ambitions into reality.
Our client is looking for passionate Microsoft PowerApps & Dynamics 365 Specialist candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): (Tech stack: Microsoft Dynamics 365, Power Platform, Power Apps, Power Automate, Power BI, Dynamics CRM, F&O, Business Central, Azure, SQL Server, C#, .NET, X++, JavaScript, TypeScript, PowerShell, Azure DevOps, Git, CI/CD, Docker, Kubernetes, REST APIs, SOAP, SharePoint, Active Directory, Office 365, AWS, GCP, Agile, Scrum, Solution Architecture, Object-Oriented Programming, Data Structures, SML, Technical Analysis, Cloud Technologies)
All Microsoft PowerApps & Dynamics 365 Specialist positions come with the following benefits:
Shares in the company.
Pension scheme (8%).
3 hours ‘free time’ each week to investigate new technologies.
An annual training allowance of CHF 4,500.
27 days holiday (excluding Public Holidays) plus your birthday off.
Flexible working hours.
Location: Zurich, Switzerland
Salary: CHF 95,000 - CHF 125,000 + Bonus + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
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NC/CS/DYNAMICS95125....Read more...
